@narrow shoal How did you lost it?
#questions
spring zephyr
narrow shoal
@night cloak Yes
spring zephyr
@indigo storm Soon, everyone will get it.
tranquil idol
@spring zephyr nope I’m not able to login now
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @tranquil idol. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Unlink @narrow shoal
hard edge
My account lost@spring zephyr @spring zephyr
quaint depot
when the premium crate will be available?
night cloak
@quaint depot it will be available soon.
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @hard edge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@hard edge:
frozen sparrow
@hard edge How did you lost your account?
indigo storm
I'm experiencing microphone issue . There is no problem in my first match but after first match microphone is not working I'm not able to hear teammates voice and they are also able to hear my voice
spring zephyr
@quaint depot The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
quaint depot
someone else is using my pubg using twitter account. and have no access to twitter. how do i unlink twitter from pubg?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @quaint depot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
@indigo storm, they will try to fix this problem soon. Now when you experience this problem again, just restart PUBG mobile.
frozen sparrow
@quaint depot Recover your Twitter account
spring zephyr
indigo storm
Why it is happening only after first match
narrow shoal
@night cloak Yes
quaint depot
that twitter account is secured by a person who is using my pubg. what do i do?
night cloak
@quaint depot, try reporting to the Twitter officials about this. And try changing your password to secure your account.
spring zephyr
@narrow shoal You are saying that you only had 1 social media account linked to PUBGM and you unlinked it, but if you have only 1 social media account linked then you can't unlink it.
Please clarify your issue.
narrow shoal
@spring zephyr I don't know
cursive flare
In gameplay management system I am unexpectedly put the no in age restriction .the change is 15/6/2020. And now it is extended to 09/07/2020.please help me
night cloak
@narrow shoal, he meant just tell the issue briefly.
spring zephyr
@narrow shoal Well, if won't tell us the issue.
Then we can't help.
narrow shoal
@spring zephyr Give my id why are questions taking with me
patent anchor
Help
night cloak
@narrow shoal see, you told us that you unlinked your one social media account. Actually PUBG Mobile wont allow unlinking if you only have one account linked. So please tell the issue briefly.
patent anchor
I am not getting any events from last 4 months my all friends get lots of events and daily gifts
indigo storm
Why microphone issue is happening after only first match
night cloak
@patent anchor the event hasn't come for you? Wait for it. It will come.
@indigo storm state your issue. Only the first match?
patent anchor
@night cloak have been waiting for last 4 months
night cloak
@patent anchor maybe the event hasn't come for you. Contact @light cipher for help.
indigo storm
@night cloak first match is going good but after it I'm experiencing microphone issue
night cloak
@rose nexus English
bronze flint
Pls fix mic glitch.. Happen very often... Every match and lobby too...
night cloak
@night cloak use a discussion channel for that
@patent anchor check the ingame region and flags that has been enabled in your game account
patent anchor
@night cloak i am saying that from last 4 months 100 events came in pubg mobile but i wasnt able to see any of them
@night cloak i have checked its hong kong sar
night cloak
also check if it same as your friends @patent anchor
upper kiln
How do I complaint her?
rustic sentinel
In my game i selected I'm 18 years above but still they are reminding me that you played 2 hours now you need to take a break something like that so how should i turn off this that they can't remind me of anything.
night cloak
you do have an option to report them from in game, visit their profile @upper kiln
patent anchor
Yes its same btw if its not same every region gets one or other event but from past 4 months no event for me
crisp garden
It's for your health tho
rustic sentinel
@crisp garden we are pushers buddy we have to play too much so that we can push conqueror,
patent anchor
@night cloak they dont reply
night cloak
@patent anchor Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.
rustic sentinel
@night cloak do you know what should i do?
crisp garden
@rustic sentinel wait 1 month and settings > others > yes
rustic sentinel
@crisp garden this settings will come after 1 month?
patent anchor
@night cloak i have been contacting them before covid 19 from december 2019 i hav been contacting them
crisp garden
1 month after you changed it
narrow shoal
@night cloak this is my ID and why are tencent game not giving me id
rustic sentinel
Ah ok
night cloak
@patent anchor start a new conversation
patent anchor
@night cloak started many times but no response
orchid viper
@frozen sparrow I only linked one account (FB) , yesterday hacker linked another account and disabled my FB login, now what can i do?
patent anchor
Your customer support is fake and its just a show off @night cloak
rustic sentinel
@crisp garden is that possible if i change my country region?
crisp garden
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.
@rustic sentinel what is it
amber cedar
This event came in game or not? I cant see
patent anchor
@crisp garden i have been contacting them from december 2019
amber cedar
@vagrant onyx can u reply?> This event came in game or not? I cant see
@amber cedar
narrow shoal
@night cloak hii
rustic sentinel
@crisp garden some people changed their country region by using a vpn but I don't think so it's legal, so it's legal or not?
vagrant onyx
@amber cedar i cant verify
amber cedar
Ok bro
crisp garden
Using Vpn is not recommended
amber cedar
This event has came in game or not ? @crisp garden
patent anchor
@crisp garden why are u quite now fake support
amber cedar
I cant see . But date is 11 june
rustic sentinel
@crisp garden so is there another way to change our country region?
crisp garden
Well it says 6/11 I guess so
patent anchor
@crisp garden haha nice way dont reply
crisp garden
@rustic sentinel is your region Europe?
rustic sentinel
@crisp garden asia Pakistan
crisp garden
But you can't change the region/country?
patent anchor
If a person faces problems let them its not the deuty of customer support to help them @crisp garden
crisp garden
@patent anchor well, give them some kind reminder
patent anchor
@crisp garden give 1000000 times
rustic sentinel
@crisp garden i wanna change becoz of the event my friends already changed their region and now in their account so many good events are there
patent anchor
That is ehy i came here @crisp garden
crisp garden
@rustic sentinel maybe you changed your region to Europe so you can't change it anymore
rustic sentinel
@crisp garden by using vpn?
crisp garden
Nope you can do it ingame
patent anchor
@crisp garden why are you not replying ??
rustic sentinel
@crisp garden there's no option to change maybe i have to contact with customer care
crisp garden
@rustic sentinel in settings > basic > scroll down
rustic sentinel
Yeah but there's no option to change
@crisp garden i can change only by using a vpn
patent anchor
@crisp garden ???
crisp garden
Maybe your account region is Europe. If it is you can't change it back anymore
rustic sentinel
@crisp garden ok buddy thanks for your time
patent anchor
Just answering silly ques i have genuine problem and u are not replying @crisp garden
@crisp garden ????
rustic sentinel
@patent anchor what kind of problem?
patent anchor
See above @rustic sentinel
spring zephyr
@patent anchor Clear cache and repair your game.
spring zephyr
@patent anchor What's your in-game region and flag?
patent anchor
HONG KONG SAR and flag of canada i changed it recently before that it was taiwan but no effect after changing also @spring zephyr
@spring zephyr my all friends have same region and same flag as mine but they get lots of events and i dont get any
@spring zephyr reply me ???
@spring zephyr hahhaha i know u cant coz u dont have suffcient knowlegde am i right ??
storm flumeBOT
You can contact the customer service via the game settings, @patent anchor. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
@patent anchor are you using the global version of the game
blazing yew
@spring zephyr is really today Andy character event come
Today some people get that event
spring zephyr
@blazing yew No official info on that.
blazing yew
@spring zephyr character event come today really ..
I watch on youtubee
polar marshBOT
@runic bear:
spring zephyr
@blazing yew That's not a official source, once we will have more info on it.
It will be posted in the #news channel.
blazing yew
Ok
hot crest
Is there any news about guncraft??
spring zephyr
@hot crest Everyone will get it soon.
polar marshBOT
@night cloak:
patent anchor
@night cloak yes
kindred ermine
Some of my friends has got andy event, I haven't why?
night cloak
@kindred ermine the event is not official yet
elfin canopy
Can you post a screenshot from your friends account here,@kindred ermine?
night cloak
@elfin canopy many YouTubers already got it. Some are suggesting to change region to Turkey to get the event!
kindred ermine
yes
elfin canopy
Though It's not available for everyone yet,@night cloak and @kindred ermine, that's why I ask for screenshot to check region and the event.
kindred ermine
event screenshot?
night cloak
I guess the region and event both@kindred ermine
kindred ermine
how I find the region?
elfin canopy
Ask your friend who has that event.
kindred ermine
glacial garden
Name:CLLSツSBERBANK
ID:5409155129
I'm asking for an apology! Please uncheck my account, it was very dear to me, I invested a lot of money in it, I do not want it to disappear please help!
(UNBAND ACCOUNT).
spring zephyr
@glacial garden We don't deal with account bans.
Feel free to press the file claim button, if you think that your account has been wrongly suspended.
polar marshBOT
@glacial garden:
night cloak
whats new in pubg update in emulator
amber cedar
Can you post a screenshot from your friends account here,@kindred ermine?
@elfin canopy
He got that event .
swift hedge
Will falcon bird available again for free in global version?
amber cedar
I dont think so.@swift hedge
kindred ermine
He is a emulator player!
night cloak
no
hollow kraken
i need help
spring zephyr
@hollow kraken Yes?
kindred ermine
The one who has not got the event.
amber cedar
No
amber cedar
kindred ermine
this is from whose account?
amber cedar
My friend. India region
kindred ermine
Ohh, But I have not got the event. I don't know whats going on.
paper light
my ipad air 2 sucks,whenever i open the app it crashes every time i open it,this is my 3rd time complaint please help me
amber cedar
Only few people have got till now.
kindred ermine
I have not got the Guncraft option too
amber cedar
I have not got the Guncraft option too
@kindred ermine same here😔
kindred ermine
Only few people have got till now. - When everyone will get it?
kindred ermine
because we have to login between the time period to get the vouchers and all
elfin canopy
@kindred ermine @amber cedar it's not available yet, says June 13th.
paper light
@spring zephyr already tried all the methods still didnt work
kindred ermine
June 11, June 12, June 13
amber cedar
But the collect login reward for that started today?
From june 11 there clearly written
kindred ermine
Yes!
elfin canopy
It's not available for everyone yet,@kindred ermine and @amber cedar
amber cedar
Why always like this.
elfin canopy
Testing phase.
kindred ermine
@elfin canopy When it will, that's the question.
hollow kraken
@spring zephyr Someone broke into my Facebook account and logged in to the Vietnamese version, then violated the Facebook thread and my Facebook account was disabled. I can no longer access my PUBG account. Please help me. I have bills and Gmail.
amber cedar
We not got guncraft also this is not fair. People used free spin. And we r waiting👍
paper light
@spring zephyr all methods didnt work
hollow kraken
؟
spring zephyr
@paper light Repair your game and uninstall the resource packs.
indigo storm
Some people got Andy character and it's related event
kindred ermine
See, the same question comes on and on.
paper light
@spring zephyr when i enter the game,it shows a black screen for 23 secs,and then it crashes
elfin canopy
@kindred ermine Soon.
spring zephyr
@paper light Have you tried reinstalling?
spring zephyr
@paper light And what's your device?
craggy blade
@indigo storm Everyone will get it soon.
paper light
ipad air 2 @spring zephyr
kindred ermine
@elfin canopy Today itself maybe?
indigo storm
But what about login event of Andy character from 11/6-16/6
elfin canopy
I don't think so,@kindred ermine, Though it'll be soon.
kindred ermine
@elfin canopy Ok, Thanks anyways!
indigo storm
I didn't get guncraft event and Andy character event is there any problem with my account
paper light
ipad air 2 @spring zephyr
craggy blade
@indigo storm No. Only few random people got that
floral moon
Can Andy Came with a new Patch Update???
elfin canopy
Guncraft option will be available real soon,@indigo storm
spring zephyr
@paper light Reinstall it once more and see if it happens again.
paper light
ok
indigo storm
@elfin canopy then what about login event of Andy character
elfin canopy
That will be available for remaining players soon.
floral moon
@elfin canopy Can Andy Came with a new Patch Update???
indigo storm
Can we get 60 character vouchers after it expired also
dusty rover
Dnt say soon 😂
hollow kraken
@spring zephyr I lost access on Facebook, but I want to access through Gmail, but I cannot, for some reason, the thief logged into the Vietnamese version.
kindred ermine
@dusty rover Yes! SOON can be 5 years or more than that.
floral moon
@dusty rover they are asking from last 6days..soon...soon..soon..😂😂😂
spring zephyr
@hollow kraken If a account is logged in to Vietnamese version, then it can't be reverted.
dusty rover
@floral moon lmao yehh bro who is this admins 😂
kindred ermine
Its better to release nothing. Doing this stupid things!
night cloak
for conversations please use a Discussion channel
floral moon
I am facing Log in issue since 28th may 15days complete., and they asking UPDATE SOON.... @dusty rover
amber cedar
@dusty rover Yes! SOON can be 5 years or more than that.
@kindred ermine yes
dusty rover
@night cloak soon 😂
amber cedar
Soon word has become popular
spring zephyr
@hollow kraken You will have to play in the Vietnamese version, contact in-game customer service if you want to unlink the unwanted account.
Refer to #faq 2.5 for more info.
hollow kraken
@spring zephyr How does that mean that I cannot access my account again?
kindred ermine
@spring zephyr You guys are so busy maintaining discord. Why don't you guys have a look into the game? Lots of hackers born every day!
amber cedar
Erangel 2.0 will come very soon than guncraft🤣
night cloak
@kindred ermine we're just the Discord staffs, those issues are handled by a different team
indigo storm
You will get chicken dinner soon
tall vector
@night cloak again I didnt get the Andy char event while many got wht is the issue plz look into this even guncraft many got
night cloak
@amber cedar @indigo storm have conversation in #pubg-mobile not here
kindred ermine
@night cloak Forword them the issues, We really don't care about all this!
elfin canopy
Maybe,@floral moon, there was another patch update some hours ago, now the game version is 0.18.0.12630
dusty rover
@tall vector it will be available soon 😂
floral moon
@elfin canopy cant log in this patch
tall vector
Lol all will buy tht n max it thn will I get the event
elfin canopy
When is new patch update come?
A small patch was released some hours ago.
hollow kraken
I can no longer access my account@spring zephyr
I don’t know how much it contains uc or BP
indigo storm
@elfin canopy I didn't get patch update
pastel oyster
I never hack I always played normal and they do this, thanks pubg
elfin canopy
@dusty rover, please move to discussion channel :)
amber cedar
So we know when anything come
spring zephyr
@hollow kraken You said that you can access it cause you have another account linked to it.
polar marshBOT
@pastel oyster:
elfin canopy
@indigo storm repair your game, "routine repair".
azure rock
Next update unlink options
amber cedar
One more friend got. And i m like free fire player.
elfin canopy
Okay.
amber cedar
Not guncraft no andy. I m..
tall vector
I dont think il get the event becuz sme happn with guncraft also
hollow kraken
@spring zephyr I will shoot you a full video and show you the problem OK
kindred ermine
@amber cedar They don't know when its coming, everything comes like earthquake. no one knows. How will they update you? Use common sense! 😆
elfin canopy
You'll get it soon,@amber cedar, please move to discussion channel.
floral moon
This is the proof... 0.18.0.12630 @elfin canopy
amber cedar
Lets leave. They also dont have answer. ✅
spring zephyr
@hollow kraken See, if a account is converted into a Vietnamese version. Then it can't be reverted.
kindred ermine
@amber cedar Yes, If this goes on every season, The day is near no one gonna play this game.
floral moon
@elfin canopy watch my screen record
elfin canopy
Okay,@kindred ermine, now move to #chat or #pubg-mobile, depending on the context.
rancid summit
hollow kraken
@spring zephyr Firstly, I am not the perpetrator, and I can prove again if the account is transferred to the Vietnamese version of Facebook. I cannot login from Gmail in the Vietnamese version.
rancid summit
elfin canopy
I did,@floral moon, I'm unable to help you :(
Hey,@rancid summit! Do you have any queries?
polar marshBOT
@safe reef:
clever wharf
@floral moon where you download game applications
brave bluff
I lost my Facebook and pubg too need help
tall vector
@night cloak wht was the updte about just earlier ago
brave bluff
@night cloak not help full
clever wharf
i got andy cherector event
brave bluff
I need pubg assistant support
elfin canopy
@clever wharf is there any issue?
night cloak
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. contact Facebook@brave bluff
floral moon
@elfin canopy i just want to know there is any future Update about our issue???
elfin canopy
Hopefully yes,@floral moon.
slender dust
i need help with my account
i was sure that i closed my account for 2 days and playing with another account
and i found that my account was active since 7 hours ago
maybe some one got access to it how i make sure not to log in ?
elfin canopy
Change password of your linked social media and enable 2 factor authentication for it,@slender dust.
abstract swan
Why there is small update in the game today@slender dust @night cloak
elfin canopy
Bug fixes and other improvements.
tall vector
I dont know events are getting based on devices or etc..m
slender dust
Change password of your linked social media and enable 2 factor authentication for it,@slender dust.
@elfin canopy my account is "2 factor authentication" and always asking for a code from my phone
and i saw the session no one has entered my twitter
i don't know about facebook but i guss it already got block and i don't know if someone hacked it or not
brave bluff
@night cloak nice joke but what about hacking
night cloak
Isn't it your responsibility to protect your social media account.
elfin canopy
You don't have access to your Facebook account,@slender dust?
slender dust
@elfin canopy it supposed to be blocked because asking me for identity and couldn't do it
but now it disappear like it doesn't excites
wet oar
Can you give me your id of pubg
elfin canopy
If it is deleted then there is no way someone can login to your PUBGM via Facebook,@slender dust, do you have any other login method? (Phone number/email).
What the issue,@wet oar?
Why do you need someone's PUBGM ID?
slender dust
If it is deleted then there is no way someone can login to your PUBGM via Facebook,@slender dust, do you have any other login method? (Phone number/email).
@elfin canopy all is clear and make sure every thing is changed
but i am thinking that facebook account someone could steal it and change the information so it looks like there is none.
How can i act if someone got access from facebook ?
elfin canopy
You may follow the steps provided in subpoint 2.5 of #faq, if you believe some unauthorized person has access to your account,@slender dust.
slender dust
@elfin canopy Thanks i will do now
mental yew
I accidently pressed the No option in Gameplay managment , now what to do can i get some help about that . I cannt play pubg more that 5 hours even though i am 19 years old
crisp garden
Wait 1 month and click yes
crisp garden
No just wait
mental yew
Ok
elfin canopy
No other solution,@mental yew, though you may try contacting in-game customer support.
mental yew
Thanks buddies for your time ❤
elfin canopy
Yes,@mental yew, if the provided evidence is clear enough :)
mental yew
Yeah i'll record some
civic halo
Everyone getting Andy character event but it's not in my game any solution?
night cloak
For duos what rank do u need for conq ?
elfin canopy
It will be available for remaining players soon,@civic halo.
night cloak
For duos what rank do u need for conq ?
elfin canopy
@night cloak Top 500 in that server after reaching Ace.
night cloak
So not ace with 3 stars?
crisp garden
Any points until top 500
night cloak
Ok ty
elfin canopy
Please do not type words ban/banned, it triggers the bot,@mental yew.
mental yew
O sorry
elfin canopy
You may report Hackers in #cheater-reports, after it reopens,@mental yew, make sure you follow the format provided in pinned message in that channel.
hollow kraken
@spring zephyr You could see your private messages
mental yew
@elfin canopy ok dear
sand pecan
Why the ping in Europe server is high these days ??
night cloak
Also do I need top 500 in total ranks or kill ranks
Also do I need top 500 in total ranks or kill ranks??
crisp garden
@night cloak total rank
crisp garden
Like points
night cloak
When can we expect the new map and ernagel v2?
And is it possible to see Karakin map to mobile
spring zephyr
@night cloak No info on upcoming updates yet, if we get any info then it will be uploaded on #news.
So, keep an eye on that channel.
night cloak
Ye ty
spring zephyr
@last sapphire Can you explain what's happening?
last sapphire
When i open pubg mobile it take so long time to loading at checking updates.After done it said try use another network of wifi.But my internet connection is good.
void plank
Are there very less emulator servers for FPP ?
slender dust
May i ask is there a bug when seeing an account last active time ?
like when seeing your friend 70Minets in a game be he already in a lobby chatting ?
because i closed my account for 2 day and now i see that it opened from 7 hours.
spring zephyr
@paper light Is your device rooted?
paper light
no @spring zephyr
slender dust
@slender dust yes
@craggy blade Sure about it happens ? "seeing an account last active time"
craggy blade
It happened to me too.
slender dust
It happened to me too.
@craggy blade i got scary that some one got acces to my account without me knowing
craggy blade
@slender dust It happen sometime. I didn't face it from a long time.
paper light
@spring zephyr no my device isnt rooted and also why do u respond late
slender dust
@spring zephyr no my device isnt rooted and also why do u respond late
@paper light He doing the best he can
He's not just responding just to you or to every one in same time
he is not a Bot
paper light
im asking him why he responds late but ok @slender dust
slender dust
@paper light It's just 5 Minets
night cloak
When the guncraft come
craggy blade
@night cloak Everyone will get the GUNCRAFT soon.
night cloak
The free s12k skin???@craggy blade
craggy blade
@night cloak Yes. It is a reward for spinning one time.
blissful vale
Profile pictures and events bar not loading
I have done client repair also
@craggy blade
night cloak
@craggy blade the free s12k skin would come if guncraft is public
craggy blade
@night cloak yes
@blissful vale I don't know exactly. Can you try a different network and see if it's get solved.
marsh rain
How much uc is needed to purchase andy characters
karmic trench
@craggy blade will voucher events come when andy is released?
wicked bay
Andy details
craggy blade
@karmic trench Andy hasn't been released so I dont know.
wicked bay
@karmic trench now andy character will give 60 vouchurs
sharp onyx
@wicked bay Please dont spread misinformation. You can talk about it in #chat
karmic trench
@sharp onyx i didnt spread anything i just asked something.no?
marsh rain
When will premium crate come again in game
craggy blade
@marsh rain 21st June
wicked bay
@sharp onyx iam asking only not misinformatio
lavish hinge
How can I get redeem code?
wicked bay
@marsh rain june 21st
craggy blade
We do not have any information for the upcoming updates. Once we do it will be published in #news @karmic trench
sharp onyx
@karmic trench I am sorry about that.
now andy character will give 60 vouchurs
@wicked bay
You said this. Please let officials make the announcements
wicked bay
@sharp onyx already officially annouced check ur game events once
craggy blade
@lavish hinge They aren't random. You get when there are events going. I don't think so there are some at the moment.
narrow shoal
@sharp onyx My account lost
ripe knoll
@tired valley
lavish hinge
@The Gamer OK.....how can I get them as soon as they r released. whenever I try they r expired
craggy blade
@lavish hinge You can search on YouTube.
narrow shoal
@spring zephyr hi
lavish hinge
@The Gamer fake vids
marsh rain
Can I report about my friend in discord who is hacking and doing stuff
craggy blade
@marsh rain If you have encountered a hacker then you can report them via the in-game reporting system.
And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/
sharp onyx
@narrow shoal please contact in game customer service
narrow shoal
@sharp onyx I talk it
quaint depot
what is andy character release date?
craggy blade
We currently do not have a specific release date for the upcoming update, Once we do, we will publish further information in #news.@quaint depot
quaint depot
is there any more events where we can get character vouchers?
night cloak
we dont have informations about that
ancient kestrel
So andy will be available from june 13th ?
night cloak
Did Pakistan just get their own server for middle east and Europe getting very low latency.
wicked bay
@ancient kestrel s
feral knoll
@ancient kestrel maybe
clever wharf
Europe server is glitched bcoz some time i have extreme high pings and some time i have 40 pings... but in normal days i have approx 120 pings
night cloak
@clever wharf yea the same thing used to happen to me as well a few days back in middle east server but now im getting around 40 60ms everytime i play a match i think they were testing back then maybe that's why we used to get low pings sometimes.
jolly marten
While opening any page in pubg they told me I'm offline...if I returned from those page they forced me to restart the game...how to fixed this problem??
feral knoll
@jolly marten try routine repairing.
final spade
Hey guys i need help
I have choosed Europe as my region so i can't change the country
And i don't live in Europe so the daily offers Don't appear to me until i use a vpn
So is there is away that daily offers appear to me without using a vpn
Like they did to the Korean version
loud garden
What's andy release date???
feral knoll
@final spade if you changed region to Europe you cant change it to another region.
@loud garden we dont know.
light rover
hey could someone give me a hand?
alpine prism
Hey guys
I wanted to know why premium crates not working. I cannot open premium crates
light rover
it's not avaliable atm
craggy blade
The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21. @alpine prism
light rover
it'll come back into rotation
polar marshBOT
@light rover:
final spade
@feral knoll well i know that
I don't want to change the region
I want the daily events appears without using vpn
alpine prism
@craggy blade thanx
craggy blade
Welcome :)
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @wary depot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
jolly solar
agile thorn
help omg i turn my mic my game sound so low the routine repair doesnt work
polar marshBOT
@tight mortar:
wraith silo
When will Andy character be available?
night cloak
@wraith silo maybe 13 june
wraith silo
Will we get character vouchers, @night cloak ?
And, what abt guncraft feature? Some people still don't have it
drowsy lotus
@wraith silo June 23 in india
wraith silo
@wraith silo June 23 in india
@drowsy lotus
Guncraft or Andy?
drowsy lotus
Andy
wraith silo
O
drowsy lotus
Gun graft did not released officialy
polar marshBOT
@umbral patrol:
drowsy lotus
Pubg picked randaoms and makes trail
lofty nebula
Andy character how many character voucher to buy
wraith silo
1200 UC, just like carlo
drowsy lotus
@lofty nebula same as carlo
night cloak
@wraith silo 60 vouchers by login 11,12,13
drowsy lotus
I will spend nearly 2000 for all rewards
wraith silo
@night cloak But, I didn't get any character voucher
lofty nebula
I think Andy character in 13 th june
flint grail
Bad pubg 👎🏻👎🏻👎🏻👎🏻
agile thorn
someone reply to my question pls
night cloak
@wraith silo according me in 19.0 update guncraft feature available for Every one
wraith silo
Ohhk
drowsy lotus
@agile thorn ask
agile thorn
when i on my mic my game sound go very very low
drowsy lotus
Decrease microphone on settings
agile thorn
does not work
dusty tree
If I reach top 500
Will I directly get the frame and avatar as soon as I reach top 500?
Someone was saying that I'll have to play 5 more matches while in top 500 to get it
faint escarp
yo, wrote in support of the game on May 7, now it's June 11 and there is still no answer, this is not funny
agile thorn
what support
alpine brook
When i'm using ethernet.
Check my ping difference between lobby & game (server asia)
It happens everytime when i use ethernet
faint escarp
@alpine brook +
alpine brook
Anyone’s have any idea how to fix it?
agile thorn
omg can somebody help me
loud kite
Have been having issues with my account, how do I contact pubg mobile? I’ve used there support in game and it’s just and automated response with no help. I’ve also emailed pubg mobile via pubgmobile_cs@tencentgames.com with an automated response. Who can I email or perhaps talk too
night cloak
@agile thorn @loud kite what's is the issue
thorny shuttle
Encountering a bug, where can't heard enemy gun shot like 50 meter apart, no sound at all. (No silencer)
This happen during a public match with random squad. I were running to this house. Then I was shot by a DP (I didn't heard a thing), after I died and my teammates died. I spectate the enemy for a few second, then I watch my death cam, and the shot was also can't heard. Idk why. This happen at Erangle.
thorny shuttle
I did
agile thorn
@night cloak same issue the when i on my mic my gamesound get lower
alpine brook
@night cloak i'm using already. When i'm connected with wifi. It's works fine. But when i connect my mobile with ethernet, u see the difference between lobby & game
night cloak
Did you check the in-game audio settings
night cloak
Did you try doing both routine repair and reset default settings@agile thorn
agile thorn
yes it doesnt work
night cloak
Try reinstalling also check if it's an issue from headset
night cloak
You can save that in cloud
jolly marten
While opening any page in pubg they told me I'm offline...if I returned from those page they forced me to restart the game...how to fixed this problem??
night cloak
@alpine brook try restarting both the device and the router, check the Internet speed if it have any latency or jitter, if it have contact your ISP. Also try using a different network.
@jolly marten make sure you do have enabled the internet connection
polar marshBOT
@loud kite:
jolly marten
Off course I have
night cloak
Restart the device and router ( if you're using WiFi) and try using a DNS if that doesn't help@jolly marten
jolly marten
Restart and uninstall install both but this happens
storm flumeBOT
Please refer to subpoint #4.5 in #faq for further information, @jolly marten. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
how to tell if people are hacking ? i 1v1ed someone with 17.1 accuary that haciking?
delicate isle
help i don't understand why so
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@delicate isle You won't have the option to change the region due to the EEA rules
delicate isle
@night cloak and what are these rules
fleet sky
anyone want to join my stacked scrims server dm me if u wanna join guys
neat grail
still
hidden hawk
hi pubg
night cloak
I have a question about midasbuy.com is it real or a scam
It’s a shop for pubg mobile
neat grail
Yeah it's official but you can buy ingame too
night cloak
So 100% real?
polar marshBOT
@frigid crystal:
neat grail
peak blade
my pubg account is hacked how:
the hacker hacked my phone then he taked my facebook and my twitter
but the problem is he has the pubg account from facebook unlicked
i talk with facebook i have my facebook account again
and i talk with twitter he answered after 3 months then i have my twitter account again
und the hacker have the facebook account and the email on pubg
what can i doing
night cloak
I just wanna know cause I don’t wanna waste money and it’s a scam
neat grail
Ok
neat grail
Umm this is for support if you don't have any problems go to #chat / #questions
polar marshBOT
@hidden hawk:
slate pike
Re: [24395263] My account lost unlink issue and 1 month ago and my old id-5162523847 old nickname- DraGon๛Harsh and new id- 5830681993 and new nickname - Harshopkzkzkz please help my account recover@night cloak
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @slate pike, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
On Midasbuy.com can I use my Apple ID founds?
neat grail
It depends in country
winged belfry
Hello, I am from the UAE. I enter the server of Europe. All the players from Pakistan are the problem
!!
peak blade
my pubg account is hacked how:
the hacker hacked my phone then he taked my facebook and my twitter
but the problem is he has the pubg account from facebook unlicked
i talk with facebook i have my facebook account again
and i talk with twitter he answered after 3 months then i have my twitter account again
und the hacker have the facebook account and the email on pubg
what can i doing ?
i hope that you answered and thank you🥺❤
strange osprey
polar marshBOT
@strange osprey:
feral knoll
@night cloak contact ingame CS.
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @peak blade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
slow pelican
Why am I getting this error?
storm flumeBOT
You can contact the customer service via the game settings, @slow pelican. Refer to subpoint 5.3 in #faq for further instructions.
glossy wasp
So here is pubg support huh... What do I do here?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @glossy wasp. Remember to read through #faq before asking questions in the support channels.
faint ivy
This is his channel for telegram, and this is my account before you
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @faint ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
signal flax
where can i report for verbal abuse in pubg mobile
night cloak
Hi , I play on iPad Pro 3rd gen 11 inch I’ve always had a bug with blurred scopes including the 6 times and my ads settings won’t change no matter what I do to them. I’ve uninstalled and reinstalled repaired the game, logged in on my phone iPhone XR(the problem still happened) I even tried on my friends phone to see if it was device but it wasn’t that. I’ve posted on feedback a while ago but no one ever responded what else is there I can do ?
signal flax
wait for patch
polar marshBOT
@hollow lodge:
wide wind
@polar marsh Is it possible to unlock an account?
night cloak
@signal flax you can report that via in-game
@wide wind what happened to your account
signal flax
question is, will they do something to them who i reported ? or they just responding to my complaint and do absolutely nothing afterwards ?
polar marshBOT
@wide wind:
nimble heath
How to become conqueror? Does the ace stars keep one increasing?
night cloak
@signal flax if a user do such things they'll be muted.(wont be able to text or use ingame voice feature)
polar marshBOT
@shy sierra:
remote marlin
I ask for help, please tell me, the email binding function has recently appeared, so how can I untie, or change an existing address?
signal flax
@nimble heath you have to increase your average survival time and KDR, once you in top 500 , you'll reach conqueror
thats all i know
nimble heath
Hmmm thnxxx@signal flax
storm flumeBOT
Please refer to subpoint #3.12 in #faq for further information, @nimble heath. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@remote marlin you cant do that atm, feel free to give a feedback in #old
@sand path it happened couple of hours ago when I tried to login and gave me “smth revoked” I was so confused
@shy mist Wiseguy?
remote marlin
I attached my email to another account, I now need to untie it from the unnecessary one, and attach it to the main one for recovery, I did not find how to implement this function
night cloak
Hi , I play on iPad Pro 3rd gen 11 inch I’ve always had a bug with blurred scopes including the 6 times and my ads settings won’t change no matter what I do to them. I’ve uninstalled and reinstalled repaired the game, logged in on my phone iPhone XR(the problem still happened) I even tried on my friends phone to see if it was device but it wasn’t that. I’ve posted on feedback a while ago but no one ever responded what else is there I can do ?
coral ridge
Improper language ( verbal abuse ) and teamkilling
id : 5135017678
Nick : EJgAmiNg
Verbal abuse form : Family insult
id : 5873197098
Nick : тѕмxяiѕ
Verbal abuse form : family insult
amber cedar
U can report this ingame. Cant help here@coral ridge
If ur teammate kill u . Report him on griefing. He will immediately stuck.@coral ridge
coral ridge
Oh ok, sorry
They also insulting my family
And you know how it feels
That's why i want an immediate response from pubgm cs about this issue
amber cedar
Yes bro. But game cant help in this. Then also u can report verbal abuse. If he get many report pubg take action
coral ridge
Ah ok.. thx
amber cedar
Np
sand path
It has been removed
agile thorn
pls help i on my mic my game sounds gets lower
umbral glade
@sand path
sand path
It will be back soon.
night cloak
Is no one gonna answer my question 😭
agile thorn
,
main moth
why does it say in lobby ill get 212 ping in NA but then i get 300+ when i actually get in :/ no its not my wifi, yes i have reset my app and ipad
polar marshBOT
@night cloak:
night cloak
Hi , I play on iPad Pro 3rd gen 11 inch I’ve always had a bug with blurred scopes including the 6 times and my ads settings won’t change no matter what I do to them. I’ve uninstalled and reinstalled repaired the game, logged in on my phone iPhone XR(the problem still happened) I even tried on my friends phone to see if it was device but it wasn’t that. I’ve posted on feedback a while ago but no one ever responded what else is there I can do ?
ebon bear
Andy's character when will be available؟
agile thorn
Someone help me omg
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @ebon bear. Once we do, we will publish further information in #news.
bleak scroll
1
so i was playing a match in erangel , where a car came from back but the sound of dacia did not came , neither did the dacia show in map . i have encountered this glitch recently in many matches . please fix the sound glitch
2
even when my friends are in match , it shows that they are idle , and sometimes it shows in a match for 50 minutes , please fix it
night cloak
As you can see in the map, there’s an indicator that someone is walking close to us. Me and my girlfriend were trying to figure out if it’s real or not. The footsteps were walking nonstop( as you can know, you’d expect them to stop and loot or reposition) but those footsteps didn’t sound real. So we wanted to make sure if it’s true by spreading out in the whole building and searching for the source of those footsteps, nothing. We tried surrounded buildings, bushes, and crevices... nothing. What kind of bug this is?!!! I’m so confused🤔🤔
Also, I posted this here because bugs feedback is still on slow mode
outer seal
5366665334. please im chikn
storm willow
@night cloak can be a bot spawn on roof top
night cloak
It wasn’t sprinting, more like walking
acoustic hemlock
Guncraft coming tomorrow?
storm willow
@acoustic hemlock no ETA, will be available soon.
acoustic hemlock
@storm willow one youtuber showed one leaked coming This friday means tomorrow
storm willow
@acoustic hemlock no official news yet
storm willow
@acoustic hemlock channel name ?
acoustic hemlock
sjr live @storm willow check recently uploaded video
agile thorn
@storm willow can u help me?
night cloak
Can anyone help me I’ve posted 4 times and no answer
storm willow
@acoustic hemlock okay. I will have looks. Anyway no official information yet.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @agile thorn. Remember to read through #faq before asking questions in the support channels.
acoustic hemlock
@storm willow ok 😊
agile thorn
I on my mic my game sound gets Lower
storm willow
@agile thorn try adjusting the volume in settings
agile thorn
@storm willow it’s maxed
wild bronze
I still can’t access to guncraft while half my friend have already one. Why?
night cloak
@storm willow slow mode is on 5 hours wait Omd
storm willow
@night cloak you can edit your previous message
sharp river
hi
night cloak
I can’t post the video even tho it’s 10seconds @storm willow this is a serious glitch that’s the thing I think that my account has a bug or something
neat grail
In pubg?
lofty patio
@storm willow
Hi ..
when you decided to open the cheater reports channel one time per week this decision does not fit with the numbers of cheaters in the game , we face the cheaters in every single match ! and the report inside the match doesn't do anything to them , please try to open cheater reports channel daily to stop the cheaters who are destroying this game .
storm willow
@lofty patio I not at all once per week, but only when the previous reports are handled the channel will be opened.
Our plan is to collect reports daily
short eagle
@meager tree you could use a rename card
meager tree
I dont have any rename card
winged valley
That's the only way to change, no other way
toxic roost
short eagle
you could purchase one by going to shop and clicking the "others" tab @meager tree
feral knoll
@toxic roost there no way to get UC for free .
meager tree
Tell me the how I get rename card plzzz
dull cove
@meager tree u can try to get a returner mission..
meager tree
From where
polar marshBOT
@sharp river:
celest stag
I lost my old account, I want it back
neat grail
From where
@meager tree you need to become inactive for 30+ days
soft radish
I keep getting this error. Screen shot is older but this has been happening to me every game for past few days
celest stag
Look, my old PUBG MOBILE profile was linked to my now hacked FACEBOOK account. Can you return that account to me but link it to some other Twitter account I want?
I need HELP
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @celest stag. Remember to read through #faq before asking questions in the support channels.
celest stag
#faq Look, my old PUBG MOBILE profile was linked to my now hacked FACEBOOK account.
how can I return it
storm flumeBOT
Hello, @glacial dock!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
soft radish
@neat grail ok will try
urban verge
@vivid merlin as per as yesterday conversation about unlinking hacked account i talked to costumer support in the game and this bot hasn't help me yet is there a mail to contact
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @urban verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
barren siren
Hi guys I need your help. I Tried to login my account on Pubg Mobile transfer me to new account plase help as soon as possible if you can
agile thorn
So how do I fix the game sound????
dull cove
@agile thorn try repair your game
night cloak
Okey
barren siren
I need help 😩. I Tried to login my account on Pubg Mobile transfer me to new account plase help as soon as possible if you can
agile thorn
@dull cove that’s what I did
sacred sky
What should I do to get customer service’s attention?.. I’ve been waiting for 4 days already.. it’s a purchasing problem yet no reply.. I’m getting scammed 💤
agile thorn
Doesn’t work
neat grail
@sacred sky it may take a while
sacred sky
They should have a list of goals on which is most and least important
It’s a “purchase” not a bug nor hacker
barren siren
Hi guys I need your help. I Tried to login my account on Pubg Mobile transfer me to new account plase help as soon as possible if you can
sacred sky
Did u click on renew account or smth lol
night cloak
Any one help me pls
polar marshBOT
@night cloak:
autumn ivy
Is there a ping glitch or something because it shows 64ms but usually my ping is 160.
polar marshBOT
@boreal stream:
minor swallow
Hi any news on the gun craft option it still didn't appear to me till now when all my freinds had it
crisp garden
You get it soon
minor swallow
Iam afraid that the event will end and I won't have it 😅
barren siren
Hi guys I need your help. I Tried to login my account on Pubg Mobile transfer me to new account plase help as soon as possible if you can
yesterday I was on when I tried today transfer me to new account 😳🤕
rare dock
There is ping problem going on in the game
barren siren
Guys some one answers me how I can solve this problem 😑😟
minor swallow
@barren siren contact in game support
barren siren
@barren siren contact in game support
@minor swallow where I can find them
keen terrace
When will Guncraft option come?
barren siren
I canot login in my old account coz when I tried transfer me to new account
sharp onyx
@barren siren
barren siren
🙏 thanks
bleak scroll
@storm willow they asked me to move here
sharp onyx
@drifting pelican No advertising here
short eagle
@keen terrace soon
keen terrace
@short eaglei heard by someone tomorrow am I right
barren siren
Is there faster way to contact them?
sand path
This is the way.
storm flumeBOT
You can contact the customer service via the game settings, @barren siren. Refer to subpoint 5.3 in #faq for further instructions.
wooden hemlock
When premium crate available back?
craggy blade
@wooden hemlock 21st June
The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
ebon bear
When are DIY guns available?
night cloak
Y'all should thank me i came back.
glossy ore
wtfff is thiis
was dropping and browsing fb at same time and i get this
as soon as i opened parachute i get this
night cloak
Lollll u are banned. U should go to services and say ur banned for reason
Then u will get an email
night cloak
Bro u are hacker?
night cloak
So?
night cloak
You can put hacks on that.
glossy ore
why would i use it
night cloak
Everybody say it. If u think ur Not guilty send a support.
glossy ore
almost 2 years of playing now my account is gone
night cloak
@glossy ore its not gone. If u didnt use hacks its not
glossy ore
the support does nothing that bot is f useless
glossy ore
where should i contact support to get them to reply instead of the bot
night cloak
Ask a mod. Idk
glossy ore
i just purchased prime plus like 3 days ago 🤧🤧🤧🤧
night cloak
Im just an annoying kid that likes annoy Staff.
glossy sable
Move to a discussion channel if you do not need support, @night cloak.
night cloak
Oof why like that.can i hear a hello from u? @glossy sable
Then i go
@glossy ore @glossy sable is a mod. Ask him
polar marshBOT
@glossy ore:
glossy sable
Follow instructions above, @glossy ore.
wicked bay
Andy details
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @tranquil viper.
polar marshBOT
@tranquil viper:
upper sedge
my game is lagging I have a 60mbps connection how the f is this possible Its been going on for for at least 2 weeks now and the useless bot isnt helping me a bit oml I cant hear anyones voice it keeps breaking every second
grim cedar
We didn't get mail of pmis online qualifier and we got 13 chicken dinner in a row . Please help
fluid veldt
When Andy character will come
loud garden
@fluid veldt june 13
tranquil sage
hello i want to know if there are any OFFICIAL pubgm tournaments which i can participate in ?
please ping me for the answer
night cloak
ID 553921790
i didn’t use any hack
Please I want to talk with customer
merry turret
When will the guncraft be officially available on every device... Can anyone pls tell me?
jade verge
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @jade verge. Remember to read through #faq before asking questions in the support channels.
elfin canopy
@merry turret, Guncraft option will be available real soon.
@night cloak what's the issue?
snow ore
@elfin canopy why the guncraft event is not applicable for everyone??
merry turret
@elfin canopy will they introduce scar l within tomorrow?
elfin canopy
It is in testing phase, only available to random players, it'll be available for remaining players real soon,@snow ore.
polar marshBOT
@night cloak:
elfin canopy
@merry turret No official news about it yet.
merry turret
@elfin canopy thanks for the info mate :")
tranquil sage
@elfin canopy bro is there any official tournaments i can play in ?
merry turret
And can you tell me one more thing??
When will the andy be available in the character so that we can purchase it?
tranquil sage
or any tournaments ?
tranquil sage
which one is avalioable to register ?
elfin canopy
#news 2nd last post.
@merry turret No official news about Andy yet, keep an eye on #news :)
lofty parrot
merry turret
Ok bro @elfin canopy ;)
storm flumeBOT
Hello, @lofty parrot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
tranquil sage
@merry turret No official news about Andy yet, keep an eye on #news :)
@elfin canopy andy is there for me
elfin canopy
Only available to some random players, not available for everyone yet,@tranquil sage :)
elfin canopy
Click on link and register on their website also join their discord server,@tranquil sage, I believe you'll get instructions there.
cedar coyote
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @cedar coyote. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@cedar coyote:
loud garden
Premium crate date????
short eagle
june 21 @loud garden
toxic glade
Why update every day update
elfin canopy
Update,@toxic glade?
You mean patch?
It's a really small patch rolled out to fix some bugs and other improvements.
slender grove
My account not recover
brave lance
This is not normal,bruh.
I can't find any matches on Solo FPP.
slender grove
34 days I lost my account and pubg sent me this message for the third time saying that I have my account back,and when I check I still do not have access to my old account.Please help me.
sand path
@slender grove did you make the new account with the same unlinked social?
slender grove
Yes. @sand path
nimble apex
sand path
Your old and new IDs? @slender grove
nimble apex
What was this update for?
sand path
@nimble apex IOS?
sand path
This happens sometimes. You'll need to wait. You might've repaired client
slender grove
After Unlinking the old account..1st I made a new account with the same social media account (Old ID: 5643258580 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5829561025)..Which I now use for to recover my old account (ID: 5829603794)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account ( 5829603794)for the recovery for my old account... @sand path
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
random flax
I have issue with pubg mobile app, there is someone accessing my personal account while I’m offline, he sign in and changes the clothes and weapons selection, please I need you to solve this issue couse it’s really annoying!
I have rescuer all my social accounts by changing the details, but still he can access the account and I am afraid that he use some third party apps that will banned my account 😦 don’t forget that he spent some UC for nothing..
night cloak
Can anyone help me , I want beta version of pubgm
slender grove
@sand path
Old 5643258580
Unlink 1 : 5829561025
Unlink 2 :5829603794
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @night cloak:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
sand path
@slender grove got it
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @random flax. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@olive bluff:
slender grove
@sand path Please compassion and please help me
rapid chasm
When comes Erangle 2.0
slender grove
I am from Vietnam my english is not good
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @rapid chasm. Once we do, we will publish further information in #news.
sand path
@slender grove let's see. Meanwhile. Keep trying ingame.
mild hawk
This is unfair when we see some players penetrate the systems and have not been stopped and when we play with respect to the systems we get a ten-year suspension
slender grove
@sand path
neat haven
When Andy character will be released globally
slender grove
Nothing!! Sir
night cloak
@mild hawk is your account banned
glossy sable
Soon™️
polar marshBOT
@crystal blaze:
mild hawk
@night cloak yes and i tell you
@night cloak#This is unfair when we see some players penetrate the systems and have not been stopped and when we play with respect to the systems we get a ten-year suspension
slender grove
What should I do now, sir? @sand path
sand path
@slender grove keep trying ingame.
slender grove
@sand path online this account?
sand path
Yeah
storm flumeBOT
Hello, @vague summit!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
slender grove
Got it sir
polar marshBOT
@rapid chasm:
storm flumeBOT
Hello, @rapid chasm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@vague summit Stop
honest sedge
Bring an update in which bikes would have stand so that they don’t fall
And change the colour of half grip because it gives misconception of flare to many players
slender grove
@sand path how long? Sir
brittle parrot
Can I have the pubgmobile api documentation link?
night cloak
@sand path Please help me
They say i got my account back but i still cant access it. Its been 35 days.
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
thorn crag
how to report cheater those are teaming up with other at SOLO classic
slender grove
I'm still waiting
thorn crag
how to report cheater those are teaming up with other at SOLO classic @sand path
short eagle
@thorn crag report them via in game
dense stirrup
Andy characters release date
stoic folio
Pls add the zombie mode
devout geode
floral moon
@glossy sable any new update soon????
glossy sable
Soon™️
slender grove
Soon??
night cloak
@brittle parrot Unfortunately, the API is not public and you may not be able to make such app.
I want to report a player how I can do that in this server
brittle parrot
I just want for stats
night cloak
when will premium crates comeback ?
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
short eagle
@night cloak june 21
sturdy plover
tough shore
.....
dusty rover
@night cloak soon 😂
night cloak
Why I can t write in clan recruitments
short eagle
you need to be lvl 10 in mee6 @night cloak
polar marshBOT
@rapid chasm:
short eagle
you could find players to play with in #activities @night cloak
limpid sand
#questions when will redemption store opens??
night cloak
Thank you @short eagle
short eagle
welcome
polar marshBOT
@rapid chasm:
fierce star
When will the Andy character come out
night cloak
It is coming on 13th June.@fierce star
fierce star
@night cloak do you know how much it for it or how can you get it
austere raft
@night cloak
Hi bro
What is this mean
twilit fossil
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @twilit fossil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@austere raft if you have provided the right information's then you'll be able to login to your old account, and if you can't login it means that you haven't provided the right information and you need to contact them again with right details.
austere raft
@night cloak
I do everything right, and when i change my profile pic in social media it changed in game
night cloak
Hello dear friends. Someone just hacked my account he changed the flag the name. Bhut i always buyed UC whit my mobile phone number so i have proof could pls someone help me of the moderators thank you so much
sinful dove
I have a problem I don't have a change country button and I need your help to fix this mistake
elfin canopy
Try recovering your social media linked with your PUBGM account,@night cloak, refer to subpoint 2.8 of #faq.
@sinful dove That option is not available for European region.
night cloak
Bro he changed twitter email everything facebook. I was logged in whit my email bhut i dont now how i cant acces anymore pls someone help me ... i added my old acc and now he ask for 25.000 uc for give it back pls help
elfin canopy
Contact customer support,@night cloak.
night cloak
They dont answer me they just sent otomatic answer
elfin canopy
Contact them again from login screen or by email,@night cloak.
night cloak
I try so many times ... it just dont go .. it would help me a lot if one of the moderators answer me ..
elfin canopy
Moderators are just volunteers,@night cloak, they cannot help you with it.
sinful dove
I have a problem I don't have a change country button and I need your help to fix this mistake
night cloak
Who can help me then ? I need someone of pubg
elfin canopy
@sinful dove That option is not available for European region.
Customer support,@night cloak.
vocal kite
guys is theres issue with game loop matching ?
tidal igloo
I cant see guncraft
vocal kite
it's take to many time to enter the match
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @vocal kite. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
elfin canopy
Ask in #emulator-support, @vocal kite
It will be available to you real soon,@tidal igloo :)
narrow shoal
@elfin canopy i don't know why my account not giving me tencent game
elfin canopy
What do you mean,@narrow shoal?
narrow shoal
@elfin canopy yes
sinful dove
All my friends have button to change the country @elfin canopy
elfin canopy
Could you please explain your issue a little bit more,@narrow shoal.
wary depot
How can I contact the support centre pls tell
elfin canopy
It's because you choose European region while creating your PUBGM account,@sinful dove.
storm flumeBOT
You can contact the customer service via the game settings, @wary depot. Refer to subpoint 5.3 in #faq for further instructions.
narrow shoal
@elfin canopy I have linked facebook and I don't know I am login game the start new
sinful dove
@saf007 I did not choose it
night cloak
I sended again email i hope they help me now
mental ravine
Andy
elfin canopy
Yes,@night cloak now wait patiently for their response.
night cloak
Thank you bro i hope it helps
elfin canopy
Yes you did,@sinful dove.
Data transfer outside EEA
sinful dove
I did not choose it
elfin canopy
Andy character will be available soon, @mental ravine.
kind mountain
Andy will be available 13th June
elfin canopy
You may contact customer support,@sinful dove.
night cloak
What i do if it not helps bro ?
sinful dove
@saf007 I told them but they are not responding and this problem has six months
kind mountain
@sinful dove Staff here cant help you with this. Please contact customer support
frozen jungle
how؟
night cloak
Can i call the customer support ? They have a phone number ?
kind mountain
Customer service doenst have a phone number. You can contact them in game like this
sinful dove
I told them but they are not responding and this problem has six months
night cloak
That does not go yes no responding why you guys dont believe this ??
It keeps sending the same otomatic messages
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
Or use this mail : PUBGMOBILE_CS@tencentgames.com
Bro i send email thousend times they send me this look always the same mail
Hello and thank you for messaging!
If you have encountered any in-game issues, including purchase issues, please contact us directly through the in-game support for a faster and more effective way!
Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!
Kind regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
They dont help me what is this
elfin canopy
Please wait patiently,@night cloak or try contacting in-game customer support.
night cloak
I am HACKED all my social media is changed by the HACKER i can not explain this bro i have proof i always buy UC whit my phone number so i just want help i cant explain my problem to a bot pls understand this thank you
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
vivid venture
Pand
kind mountain
@vivid venture Please do state your issue
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @small berry. Remember to read through #faq before asking questions in the support channels.
small berry
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @small berry. Remember to read through #faq before asking questions in the support channels.
small berry
I need to Unlink the number in my account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @small berry, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
Cheater : مڪافحۂ〆
ID: 6646095481
X-ray, Speed boost, Magic bullet
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@night cloak:
heavy thicket
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @heavy thicket. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@heavy thicket:
small berry
تم اختراق حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @small berry. Refer to #613267301243944960 for language channels.
small berry
drifting surge
Hello. I've been getting constant " terminated your connection due to client error"
bleak scroll
so i encountered this bug again where the sound and map mark of enemy's vehicle did not came
vagrant onyx
@drifting surge hey
read this
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
livid geyser
Hey i want to unlink Twitter from my account i dont have access to the Twitter but i have access to the account via Facebook and someone has access to the Twitter how can i unlick it?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @livid geyser, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
vast prairie
Any updates about the matter where i logged in my account it shows you are logged in newer version and can no longer log in with an older version.please update to the newest version .but in play store no update shown and it is the latest version .
Any solution ??
lofty nebula
How much Andy character cost??
vast prairie
Anybody here for my help
rugged geyser
Anyone here who play North America server?
livid geyser
@wooden mulch hey i want to unlink Twitter from my account because I don't have access to the Twitter but i do have access to my pubg mobile account how can i unlink my Twitter from my account?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @livid geyser, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
lofty nebula
@vast prairie @rugged geyser How much Andy character cost??
rugged geyser
Maybe 1200 Uc Not Conform
lofty nebula
I have only 1200 character voucher
kind mountain
@lofty nebula we are not sure about the cost. Please wait for the event to end
night cloak
I guess its 1200 as of beta pubgm
lofty nebula
I wish they not increase the price of Andy plzz😭😭😭 I can die
kind mountain
I guess its 1200 as of beta pubgm
@night cloak
Andy is not available in beta. Please dont give false information