Andy character release date
#questions
quiet pasture
craggy blade
@quiet pasture We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
pastel oyster
Hello i have problem
short eagle
how can we help
pastel oyster
storm flumeBOT
Please refer to subpoint 4.11 in #faq for further information, @pastel oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
pastel oyster
I already try with dns chnge contact my internet service
@storm flume I already do this
Tell me another way
vivid merlin
@pastel oyster our best advice is to try to switch dns or contact your ISP for a different internet, you could try to contact pubg mobile support and let them know this issue keeps occurring
indigo storm
When will guncraft feature officially released
void coral
Can he get an account problem? This might activate the hack on my account
vivid merlin
@indigo storm it will be available very soon
pastel oyster
@vivid merlin i already contact isp and all is ok
indigo storm
Can you tell any date
vivid merlin
@indigo storm unfortunately no, it will be released soon. if we have any further information on it, it will be posted in #news
void coral
@vivid merlin He threatens me to close the account
vivid merlin
@void coral please contact customer service for that issue
indigo storm
I am facing ping issues since 10 days though I have a good internet connection
elfin canopy
Can you post screenshot of your internet test results along with jitter and latency,@indigo storm?
prisma tangle
I just specifically played classic match in erangle on diff server and killed atleast 9 enemies with shoutgun(doublebarrel) but still after completing the match, progress remained 0/7 and i just wasted 30 minutes of my precious time😕
craggy blade
@prisma tangle Did you exited the match?
night cloak
Hi can anyone help me I play on iPad Pro 11 inch 2018 model. I am having problems with blurred scopes I’ve repaired the game like just a normal clean, but it didn’t work is there any other way of fixing this ? I’ve posted several times on feedback but nothing 😦
prisma tangle
No i won it ,even killed last guy with shoutgun
void coral
desert finch
Hey plz rEmover hackers
raven latch
Thanks all of you Nadeko , lacia all moderator thanks a lot for giving my unlink account back
Iam very happy
desert finch
@storm flume
night cloak
I tried contacting all emails of PUBGM cs teams waited one month but now the date on the wait period automatically changed to 7/10 is my account glitched or something ? cannot get anyone’s help really need the account to play as i need to maintain my title n league in conqueror i have been getting anxiety as i am not able to play on my main account
@everyone
@storm flume
Waited more than 30 days
void coral
Hellp me
night cloak
I lost my account. What can I do?
Please help me
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
indigo storm
I have collected sticker for s12k from guncraft event but is not showing in my inventory my id is 5222809327 please kindly help me
void coral
????
dense surge
Can I get to know what is numeric user identification?
Is it a pubg id
Is anyone there here to help me?
craggy blade
@dense surge If you are talking about the game user id then it is in the red box in the screenshot.
night cloak
Is m416 got nerfed in pubg mobile? If yes can u show me present stats of m416 and scar l? If no, so is it gonna have a nerf in pubg mobile?
Or does scar l got buffed? Hello???
@vivid merlin agh u there?
vivid merlin
@night cloak unfortunately I don't know if the m416 was nerfed or not.
night cloak
Unmmmm so who knows? Any idea?
flint wigeon
so now when you hit report, it doesnt show the member name or id anymore? i guess we cant report players anymore
vivid merlin
@night cloak seeing as there were no patches or updates as of now, it most likely didn't get nerfed
night cloak
Uhhh, okay! Thank u!
storm flumeBOT
Please refer to subpoint #3.21 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@flint wigeon report that in #old with a screenshot
@vivid merlin 3.21 ?? Its for game tutorial
My issue is not that so why?
vivid merlin
@night cloak I wansnt the one to do that, but also because it leads to a wiki page for updates and path notes
night cloak
That page do have the details about the gun stats @night cloak
@night cloak uhh okay but 3.21 is for tutorial if am I right, lemme recheck!
Excuse me my account got banned and rank demote for playing with hacker I never played with a hacker or played with hack for 2 years and now you demote me and bann me for no reason ?!!! Is that a joke or what pls unbann my account and get my rank back
Account id: 541408712
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
I cannot enter to my acc
@night cloak try doing a Routine Repair, if that doesn't work reinstall the game.
@night cloak i tried it 😥
winged chasm
@night cloak update your pubg
night cloak
@winged chasm there is no updates in google play
winged chasm
@night cloak then uninstall and restart your mobile then reinstall pubg mobile
night cloak
@winged chasm I try it in my brother's phone and the same problem appears 😥😥
When will #cheater-reports open?
woven atlas
@night cloak when all reports have been processed
woven atlas
No fixed date. Just wait
night cloak
@night cloak what shold i do ?
All I can advise is to reinstall the game on both devices. @night cloak or else wait for an update
@night cloak ok thx
hardy fable
@night cloak how i can remove acces from facebook
burnt phoenix
Help
polar marshBOT
@burnt phoenix:
rapid crane
Tag me please and answer
limber lichen
Gun craft not showing up
Help please.
night cloak
@hardy fable the unlinking feature has been disabled atm.
@limber lichen it will be available for you soon.
rapid crane
@night cloak ans me
night cloak
@rapid crane make sure the password is right.
rapid crane
Hi i need help
I live in india
And i have linked my email to my account that login with email and phone number option
And my fb has been disabled
The only acess i have is with gmail but when i login it says the account is incorrect please help me i have purchased a lot of things in it
@night cloak it shows the account is incorrect
@night cloak i cant get the recovery code also in my mail
night cloak
You might have given the wrong password or the mail
rapid crane
Please bro i have glacier level 5 u can understand @night cloak
night cloak
Try contacting the in-game customer service
rapid crane
@night cloak no mail is correct 10000%
I did no response @night cloak
Please rock help me i have glacier level 5 account @night cloak
night cloak
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.
night cloak
Wait for them to reply or try logging in again
raven latch
@Rock47 hi
rapid crane
@night cloak did i 500 time from yesterday midnight but cant bro
@night cloak can u please talk to support please
short zinc
اريد افك بان ببجي بليز
storm flumeBOT
Please do not use any other language aside from English in this channel, @short zinc. Refer to #613267301243944960 for language channels.
rapid crane
I have glacier kevel 5 fool set spended a lot bro please help me
limber lichen
@night cloak gun craft not showing up
Help please
night cloak
Be advised that the Discord staff's aren't related to in-game customer service, all we could suggest is to contact the in-game customer service@rapid crane. Try contacting again
raven latch
@night cloak can I ask question
limber lichen
@night cloak but can i still get S12K
When it does
raven latch
@night cloak please one more unlink account has not come and I gave all information on customer service please can I gave detail of old account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @raven latch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
Yes you can get it, It is a reward for spinning 1 time.@limber lichen
polar marshBOT
@lime prawn:
night cloak
@raven latch all I could suggest is to contact them again, as we can't help the issues related to in game
limber lichen
@night cloak thanks 😁🙏
earnest gull
Mera account wapas krao bhai
night cloak
Please use English in here@earnest gull
earnest gull
Please help me to return my account
polar marshBOT
@earnest gull:
flint wigeon
They wont sparrow because they dont care
dusty rover
When is next bug fix update come? And is unlink option permanently desabled ?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
flint wigeon
Chichi not like they are fixing anything
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @dusty rover. Once we do, we will publish further information in #news.
dusty rover
@flint wigeon yehh bro they dnt care.its all about new clothes and more bugs
flint wigeon
Yup...I've 20 recordings of cheaters, but the id doesnt show on most, so cant report
dusty rover
And there is no direct pubgm supporters in thia discord server.all the admins are volunteers
flint wigeon
Yes chichi...some are helpful...some are just as bad as mods on pubg
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
dusty rover
Yehh bro good game with poor customer service and bad developers
flint wigeon
That's why I quit spending money...I've gone back to work on my pc game I've been running for 9 years
cerulean pagoda
Pubg full hack
night cloak
Please do take your conversations to a discussion channel
storm flumeBOT
Hello, @cerulean pagoda!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@cerulean pagoda and do not post images in this channel unless it is necessary
flint wigeon
Lol
dense surge
My mic is not working while in a game
dusty rover
@night cloak bro understand the situation there is so many bugs and so many improvement need to add to the game.we are plying this from day one.but the devs are never listen to us.we spend lots of mony to this game
flint wigeon
You using wireless headphones?
He wont listen chichi
Sreeker sometimes you just need to resync
night cloak
If you have encountered any bugs report that in #old with evidences. So that they could look into it @dusty rover
green gorge
Good day, 2 social networks are tied to my account in the pubg mobile game, one of which was hacked and now I and someone else own my account. He wrote in support of the game, they provided me with a list of data that needs to be provided, I gave it to you, but to regret you aren’t whistling, it's been already 4 weeks and the cracker also tied the mail. Is it possible to untie Facebook and mail from my account?
dusty rover
Ingame support is sucks and take so many days to get reply.and the discord server there is no responsible person to tell tell about
dense surge
I did it @flint wigeon
flint wigeon
Try emailing chichi...might have a slight chance
Did you full reboot? And reconnect headphone after?
dense surge
They are worthless @flint wigeon
flint wigeon
Devs or the headphones?
dense surge
Device
dense surge
Yeah
flint wigeon
Ya jack, devs are too busy adding colors and animations you cant bypass to do anything about bugs, cheaters, or accounts....
night cloak
They can send every two weeks a new outfit but cannot recover the lost accounts .
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
flint wigeon
Correct horse
cloud sail
A hacker killed me i have the rare role
storm flumeBOT
Hello, @cloud sail!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
fluid creek
Any One Tell Me When Guncraft Option Will available in Game
polar marshBOT
@native crystal:
craggy blade
@fluid creek GUNCRAFT option will be available for everyone soon.
green gorge
None of the companies I know will restore accounts up to 90 days for a maximum of 7 days, but the developers of this game work well and will recover up to 90 days
dense surge
My mic is not working while in a game
Can anyone solve my issue????
polar marshBOT
@short zinc:
loud garden
@dense surge its a glitch bro to solve that glitch just restart your game 👍🏻
floral moon
slim epoch
I accidentally clicked No when the 18+ protection popped up and now i am so damned because i have to stream and pubg turns off after 3 hours and it won't let me play? What should i do?
neat grail
Wait 1 month and click yes
slim epoch
There is no other solution at all?
neat grail
No, just wait.
elfin canopy
You clicked on that option,@slim epoch, it's for betterment of underaged players.
dense surge
My mic is not working while in a game @elfin canopy
slim epoch
There should be an immediate update fixing this issue, @elfin canopy yes i did but it was an accident.
elfin canopy
Perform a routine repair,@dense surge
slim epoch
I am 25 years old and i can even show proof lol
dense surge
I did many times yaar @elfin canopy
slim epoch
I have to stream and now i am so damned.
elfin canopy
It's not a bug which needs to be fixed, @slim epoch
slim epoch
I know that's why i am contacting the support if they could change the value of my account?
storm flumeBOT
You can contact the customer service via the game settings, @slim epoch. Refer to subpoint 5.3 in #faq for further instructions.
dense surge
Can you solve? @elfin canopy
elfin canopy
Fill out this form,@dense surge, https://bit.ly/2X3CpmH, hopefully it will be fixed soon.
elfin canopy
Then wait,@dense surge, hopefully it will be fixed soon :)
tough flower
@elfin canopy hello bro
dense surge
I am unable to play because of that
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tough flower. Remember to read through #faq before asking questions in the support channels.
dense surge
I cannot command my teammates
elfin canopy
Restarting fix this temporarily.
elfin canopy
Try reinstalling your game again.
dense surge
It's 2.7gb
mild robin
I need my account back. I would appreciate it if i get it sooner. This bug has been around since MAY
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @mild robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tough flower
@elfin canopy Hello DoMiNaTinG,
Thank you for contacting us!
We are sorry to hear that you have issues with your account. To help you in resolving the issue, we recommend you to reset your Social Networking account password. While resetting, make sure that its different from the previous one and do not share login details to anyone.
If you are unable to reset your password, we suggest you to contact particular Social Networking support that you are using as login details.
If the issue still persists even after updating your password or have any other concerns, please do let us know so we can help you that.
Best regards,
Alex K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
@elfin canopy Twitter has not been unlinked from my account. He told me to change the Facebook password and I changed it before, but the hacker has access to Twitter and I want to unlink Twitter from my account. I have provided all the evidence that I am the owner of this account
elfin canopy
It will be fixed soon,@mild robin.
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @tough flower. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
mild robin
@elfin canopy when i spent my time on the account? Yall arent giving a date ? Its been there since may ?
dusty rover
@mild robin because they dnt know bro 😂
elfin canopy
We are unable to help you with this,@mild robin, we are not devs, you may contact customer support regarding the issue.
mild robin
@elfin canopy how am I supposed to do that ?
dusty rover
Discord admin are jst volunteers.not official pubgm customer support
elfin canopy
From the login screen or via email,@mild robin.
neon yacht
How to fix spectator with no name bug
elfin canopy
It is intentional, @neon yacht, it is not a bug.
fleet vigil
Pubg account hacked please help
neon yacht
Aww... alright thanks@elfin canopy
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @fleet vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@plucky vortex:
mild robin
@elfin canopy can i get the email to contact them. The ingame chat thing is useless
elfin canopy
PUBGMOBILE_CS@tencentgames.com
@mild robin ^
fleet vigil
Please help
elfin canopy
Refer to subpoint 2.8 of #faq and try recovering your social media linked with your PUBGM account, @fleet vigil.
fleet vigil
As if I an accessory to fb but can not get access to pubg
mild robin
Thansk @elfin canopy
fleet vigil
I have recovered my social media account but when I login it shows access revocked
elfin canopy
Facebook > settings > apps and website > Logged in with Facebook > (check if you can see PUBGM in that list)
@fleet vigil
dense surge
Is anyone there who can solve my problem but not a volunteer
elfin canopy
I have already answered you,@dense surge.
dense surge
@elfin canopy I said to the person who can solve my problem
You are just a volunteer
oblique pier
Someone has access to my account. He changed my username in Twitter and password and disabled my Facebook account. I need help to recover my account.
elfin canopy
@olive stream report them to Facebook.
dense surge
Any admin here?
olive stream
no i want his account to be baanned
oblique pier
Someone has access to my account. He changed my username in Twitter and password and disabled my Facebook account. I need help to recover my account.
elfin canopy
Do you have access to your PUBGM account, @oblique pier ?
storm flumeBOT
Hello, @olive stream!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
elfin canopy
Admins are volunteers too,@dense surge.
dense surge
Really? @elfin canopy
night cloak
Yes.
dense surge
I don't think so?
feral knoll
oblique pier
@elfin canopy no
dense surge
The volunteer are bad at solving the issue
polar marshBOT
@plucky torrent:
night cloak
@dense surge This channel is for general inquiries. Do you have any inquiries?
dense surge
Yeah @night cloak
mild robin
What kind of response is this ?
elfin canopy
Contact customer support regarding this issue,@oblique pier.
You may contact them from login screen or by this email,
PUBGMOBILE_CS@tencentgames.com
night cloak
Let me know your issue.
still frost
I want to report 2 players doing TeamUp during solo matches
storm flumeBOT
Hello, @still frost!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
elfin canopy
Report them via in-game report system,@still frost.
dense surge
My mic is not getting worked while in a game @night cloak
urban kernel
guys i need help
night cloak
@dense surge Since when the problem was started?
@urban kernel Aloha! How can I help you?
dense surge
It's occuring daily @night cloak
still frost
I can't report because I killed both of them In vehicle during rushing at me so I can't be able to report them
urban kernel
My Gameloop is In Chinese And I Checked The Setting And There is no Option for English
night cloak
@dense surge When did it start?
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @urban kernel. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
toxic echo
Mic is not working here too
urban kernel
@night cloak My Gameloop is In Chinese And I Checked The Setting And There is no Option for English
dense surge
From a week before @night cloak
elfin canopy
Ask in #emulator-support, @urban kernel.
oblique pier
Contact customer support regarding this issue,@oblique pier.
You may contact them from login screen or by this email,
PUBGMOBILE_CS@tencentgames.com
@elfin canopy thanks
night cloak
@still frost If you remember their names, you can search their profile in-game and tap on report.
dense surge
What happened? @night cloak
night cloak
@dense surge Could you describe your problem? Like when does it happen.
dense surge
It happens while in a game. I can't command my teammates
It started a week before
I reported many times
night cloak
@dense surge You can talk normally?
dense surge
No?
night cloak
If the microphone stops working during match, feel free to submit this: https://bit.ly/2X3CpmH, @dense surge.
dense surge
I think you too a volunteer @night cloak
night cloak
Yes.
timber agate
hey is cheater reports gonna be open because i have an actuwell cheater
still frost
I know their IG names and reported them also but I know that No action will be taken against them
feral knoll
@timber agate maybe monday.
night cloak
Thanks for submitting. The developers will look into the issue from your description and fix the issue, @dense surge.
elfin canopy
It helps in collecting data about the issue, which makes it easier for the devs to address, @dense surge.
timber agate
litterally yester day they said it would be open back up tommorow
night cloak
@timber agate It will be opened once the latest reports are dealt with.
night cloak
You may wanna share the info in: http://cheater-report.pubgm.cc.
timber agate
It won’t allow me to type
night cloak
Maybe open the link from a different browser?
timber agate
im just gonna say it in here i dont have video effidence but i know u guys do
night cloak
Without video evidence, feel free to report in-game.
timber agate
i did
night cloak
You can wait now. It can take some time to verify them.
timber agate
there in a big clan
floral moon
14 days complete our issue not solved....You also watch the time , recorded this video just now.. @everyone
timber agate
i took screen shots of their name
shy mist
Do send an intimation whether the complainants through the link is successful @night cloak ..
clear edge
When the gameplay management notification popped up I accidentally tapped that i’m younger than 18 years and now I can’t play the game for more than 5 hours
Can this issue be fixed?
craggy blade
@clear edge Wait for 30 days. After 30 days Select Yes in settings > others
night cloak
@shy mist Due to a huge number of reports, such may not be possible.
timber agate
Ur welcome
night cloak
@timber agate Not here.
timber agate
Then open cheater reports
night cloak
@clear edge Not before 1 month.
clear edge
@craggy blade 30 days is not a short time i’m a competitive player i have to play everyday this is not fair
timber agate
Simple
night cloak
@timber agate Please wait. Otherwise, I'll have to take moderating measures.
timber agate
So then you don’t need to deal with me in here
Really how come I don’t see you as one tho
night cloak
Please move to #chat if you do not have any other queries.
gentle ferry
Im trying to contact pubgm team from 1 week but only bots are replying 😫
floral moon
14 days complete our issue not solved....You also watch the time , recorded this video just now.. @everyone
gentle ferry
My account got suspended while chilling with friends around 3-4 am and suddenly request time out message pop up and logout when i was trying to login it says account has been banned for 10 years ? For what i didn't even used cheat or any third party apps
gentle ferry
My account was from s2 and purchase many season RP i contacted ingame and mail them but only bots are replying
floral moon
14 days complete our issue not solved....You also watch the time im screenshot...@everyone
devout geode
Anyway, here is no staff who can help you, @gentle ferry.
mild robin
Same issue as MoHiT
floral moon
@mild robin yes bro but no one helping us
gentle ferry
That's my precious account
No response from pubg mobile team not a single reply😩
floral moon
They are ignoring our issue, from last 2 days they are asking our issue solved in next update and update is soon.. Where is update?...... And which update 0.19.0 UPDATE on 14/07/20😡😡😡😡???? @mild robin @everyone @polar marsh
mild robin
Yep
floral moon
PUBGM is worst
mild robin
Hope they do solve it
dense surge
These volunteers are like game bots
Bots can't do anything and these volunteers can't solve our issues
They are worthless
gentle ferry
No one is helping for this fake banned imposed by pubg mobile.
Im not a million subscriber content creator thats why pubg mobile team is not replying or taking any action in this process
Well thanks for the support👍 @devout geode
magic kiln
i literally did the top one and it didnt give me it
polar marshBOT
@gentle ferry:
floral moon
@gentle ferry yes bro we are normal player, PUBGM supports only Streamers, Esports Gamer and HACKER, because of MONEY
magic kiln
wtf i also got a pan kill and it still says 0/3
night cloak
@dense surge @floral moon take your conversations to #chat or #pubg-mobile
floral moon
@magic kiln my week 3 to week 5 all missons are pending because of PUBGM BUG
night cloak
Someone help me
@dense surge the microphone issue will be fixing in the next update
magic kiln
damnn wtf
floral moon
@night cloak this is our issue
limpid silo
People use hack like sharpshooter and still pubg is not able to ban them 💩
Ps Thanks Pubg mobile Team
dense surge
Should I wait till then
How can I command my teammates
night cloak
And what’s 2FA
Two factor authentication
On Facebook
Is that on Android or iOS
iOS
floral moon
@night cloak where is next update??
night cloak
I don't have information about that @floral moon
night cloak
Did you check that you can create a new account in that Device @floral moon
floral moon
@night cloak aprox date.. Thisweek??? Thia season or in season 20??
night cloak
I don't have information about that @floral moon
floral moon
@night cloak yes i am playing nowa days in new account
rapid crane
@night cloak opened
night cloak
https://www.pubgmobile.com/pay
Try this @night cloak
dense surge
The update will be in 2021 due to corona
night cloak
@dense surge restart the game when you get that bug and also ask your teammates to do that.
floral moon
@dense surge PUBGM Costomer suppoters are VIRUS
dense surge
Yeah bro @floral moon
I did it @night cloak
I am raising my doubt from the evening
floral moon
@night cloak can you DM me next update date???
night cloak
I already told you I don't have info about that
dense surge
Can you play a game with me @night cloak
floral moon
@night cloak so why all of your are ask us NEXT UPDATE SOON???
night cloak
@dense surge use a discussion channel.
polar marshBOT
@dense elk:
night cloak
@night cloak thanks bro
tepid cave
polar marshBOT
@tepid cave:
hollow hound
Is character voucher event coming?
elfin canopy
No information about it yet,@hollow hound.
trail terrace
When approximately will the #cheater-reports channel be opened again?
devout geode
" ...when the latest reports have been processed."
thorny bough
My region was Egypt I converted to Turkey, no change ، my iD 5535749489
tranquil root
Hello
shrewd lotus
I want to report a bug that in my lobby guncraft feature is not showing but in my friends lobby guncraft feature is there
elfin canopy
You need to wait for 120 days before you can change it again,@thorny bough.
Guncraft option will be available real soon to you,@shrewd lotus.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tranquil root. Remember to read through #faq before asking questions in the support channels.
elfin canopy
You tried logging in via Emulator,@fading robin?
thorny bough
@elfin canopy My area has not changed, why did I appear 120 days ??
ornate oriole
Hi i need help with login my account
fading robin
elfin canopy
You can change it after 120 days,@thorny bough.
fading robin
You tried logging in via Emulator,@fading robin?
@elfin canopy
Yeahh same error
pastel shell
I have encountered a problem with my account after the shipment process UC is deducted and I am answered with this message and I have to contact technical support What is the job? Please I want help
elfin canopy
It is only available to selected players for now,@shrewd lotus
thorny bough
@elfin canopy There is a technical error My area was Egypt and still Egypt Why did I appear 120 days
elfin canopy
It is because of unauthorised purchase of UC from your account, it'll keep deducting until they recover the whole amount of unauthorised purchase,@pastel shell.
You may contact customer support regarding this matter.
@fading robin you may ask this in #emulator-support.
Are you sure it wasn't some other region before,@thorny bough?
pastel shell
@elfin canopy How can I solve the problem or know how much is needed from me? I want help, I don’t know much
elfin canopy
You may contact customer support regarding the issue,@pastel shell.
thorny bough
@elfin canopy yes bro i’m sure !!
elfin canopy
Contact in-game customer support,@thorny bough.
fading robin
I use android so why emu support???
pastel shell
@elfin canopy Sorry but I don’t know where to call Customer Support I'm lost
elfin canopy
Your previous device was emulator in which you tried to login,@fading robin, they may suggest you something better.
storm flumeBOT
You can contact the customer service via the game settings, @pastel shell. Refer to subpoint 5.3 in #faq for further instructions.
fading robin
Nahh i use android only. U told me to try emu login so i just tried it
elfin canopy
You did said you tried to login via emulator, that's how you started facing this issue.
fading robin
Noo i just tried it yesterday
elfin canopy
If you use android only, wait for an update
pastel shell
@elfin canopy I made the connection from inside the game and did not get a response, so I searched in direct ways to communicate with you and now I am here what to do
fading robin
You said to try ot
elfin canopy
If you use android only, wait for an update
fading robin
Yeah i was thinking bout that.
When will a new update arrive??
elfin canopy
@pastel shell we cannot assist you with this, try contacting them again.
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @fading robin. Once we do, we will publish further information in #news.
floral moon
@fading robin i am facing this since 28th may
fading robin
Still???
elfin canopy
Use #chat or #pubg-mobile
fading robin
This season RP wasted
radiant plover
@elfin canopy
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @radiant plover. Remember to read through #faq before asking questions in the support channels.
radiant plover
@radiant plover can u help me with something
floral moon
@fading robin i lost 14 DAILY MISSONS and 2 200RP point crate
radiant plover
@elfin canopy can u help me
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
elfin canopy
What's the issue,@radiant plover?
polar marshBOT
@radiant plover:
thorny bough
@elfin canopy help me please😩
elfin canopy
What's your issue,@thorny bough?
elfin canopy
How may I help you,@oblique creek?
thorny bough
@elfin canopy I cannot contact technical support in the game
thorny bough
@elfin canopy There is a technical error My area was Egypt and still Egypt Why did I appear 120 days
elfin canopy
If you feel like there was any technical issue and the region is still not changed, you may contact customer support regarding this issue,@thorny bough.
shrewd lotus
Till what time the guncraft feature will be there in my account
trail terrace
" ...when the latest reports have been processed."
@devout geode i typed "approximately" for a reason my G
storm flumeBOT
Hello, @lilac edge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
elfin canopy
Guncraft option will be available real soon,@shrewd lotus :)
polar marshBOT
@open nebula:
shrewd lotus
@elfin canopy thanks for reply but why guncraft option is on my friend's account
oblique creek
Help me
elfin canopy
Do State your issue,@oblique creek.
It is only available to some random players as it is in testing phase,@shrewd lotus.
thorny bough
@elfin canopy How do I contact customer support ?
storm flumeBOT
You can contact the customer service via the game settings, @thorny bough. Refer to subpoint 5.3 in #faq for further instructions.
Use #matches to share custom games details, @fossil hull.
sour beacon
Hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sour beacon. Remember to read through #faq before asking questions in the support channels.
sour beacon
I have a question
sharp onyx
Please do state your issue
tired fractal
when will season 14 start?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @tired fractal. Once we do, we will publish further information in #news.
night cloak
June 21. @late tree
late tree
Thank
polar marshBOT
@sour beacon:
storm flumeBOT
Please refer to subpoint #4.11 in #faq for further information, @dire umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
jaunty void
can anyone tell me why pubg mobile is supporting hackers? @polar marsh
storm flumeBOT
Hello, @jaunty void!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@bright belfry:
jaunty void
i mean there's 99% chances that u'll meet hackers in emulators .
night cloak
An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.
@jaunty void
jaunty void
ohh then is it not possible to hack through gameloop?
dire umbra
I have read in all sections
polar marshBOT
@dire umbra:
buoyant sleet
I want some help
My aim is messed up
<@&481161015728406538>
I want to share a clip
sand path
Yeah please do
buoyant sleet
Ok
sand path
Do you play with gyro on?
buoyant sleet
Thx for replying I'm sending it I don't it's not supported on my device
sand path
Turn it on and set everything to 1
Should be fixed then. @buoyant sleet
glossy sable
And please do not mention the Moderator role unless there is an emergency.
buoyant sleet
Ohk
If u see that guy coming out of the yellow tank my aim goes everywhere that's not my sensy
sand path
Ummm? Go to settings and turn it on. Set all gyroscope sensitivity to 1
It's basically like not having it on. It will fix it
livid wharf
Hello I'm playing my game Mundh two years classifiable without reason I spent my account more than 5000 dollars
shy mist
When's Crew challenge returning?
buoyant sleet
When I click on always on or scope only it says this feature isn't supported on this device
@sand path
😭
warm onyx
When is 0.19 update coming
sand path
Then it's the device. Try playing the LITE version @buoyant sleet
buoyant sleet
Ok
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @warm onyx. Once we do, we will publish further information in #news.
warm onyx
When will PREMIUM crate come back
sand path
21st June @warm onyx
warm onyx
And what about andy
sand path
Soon.
warm onyx
Are we going to get Character Voucher collecting event again
warm onyx
Ok thanks
somber kite
My account was hacked
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @somber kite. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
livid wharf
Hello I'm playing my game Mundh two years classifiable without reason I spent my account more than 5000 dollars
polar marshBOT
@livid wharf:
regal mirage
So I linked my Facebook account and the account went. ... and Facebook is not satisfied opens a new game Manshan called Customer Service to recover my lost account Sweet repair routine. I wiped the game and Facebook
I cleared game and facebook data
And whenever he opens a new game
What do you think remains the solution? I hope that the account will be returned to me as a solution
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @regal mirage, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
regal mirage
Hi
Facebook does not open a new game contact customer service
Facebook does not open a new game contact customer service
storm flumeBOT
You can contact the customer service via the game settings, @regal mirage. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
I never used 3rd party apps. Please verify my account. Id Numbers : 5106989334
feral knoll
@regal mirage please send a screenshot of the message you receiving when you try to make new account.
polar marshBOT
@night cloak:
regal mirage
@feral knoll
feral knoll
@regal mirage what happened to your account before that.
vivid merlin
@urban verge if the account was hacked you could try to recover it, if you dont want to try that you can contact customer support and have them remove it
regal mirage
@feral knoll Three weeks or more ago, in this case
pallid karma
Yo guys i keep seeing people on my list from same country always with out accepting them how to stop it its annoying i blocked more than 300
feral knoll
@regal mirage you need to contact ingame CA.
@pallid karma you mean friend requests?
regal mirage
@the NOOB#7626 How will I contact and Facebook does not open a new game
@feral knoll
feral knoll
@regal mirage in login screen.
regal mirage
@feral knoll What should I write please help me
light acorn
I am not a hacker, I am a professional. Please recover my account, I am not a hacker My name is in a game TAPNOP Please recover my account
polar marshBOT
@light acorn:
regal mirage
Alo help me
urban verge
@vivid merlin support in the game?
vivid merlin
@urban verge yes
somber kite
My account was compromised with all the proof that the account is mine
urban verge
@vivid merlin which category
feral knoll
@regal mirage "authorization revoked"
vivid merlin
@urban verge it should say hacked account
urban verge
@vivid merlin thanks 🌹
vivid merlin
@somber kite contact customer service for account related issues.
somber kite
@vivid merlin How do you call them
spice tundra
@somber kite theres an option right before starting the game, on the loading screen thing in the top right
somber kite
@spice tundra I cannot communicate with them the account has been compromised and the person asked me for a sum of money in order to retrieve it and I have pictures to confirm this
spice tundra
@somber kite , you should be able to open the game before signing in, and during that the customer service option should appear somewhere
somber kite
@spice tundra I could not access them from any other account
rose radish
Guys what’s the solution if someone can login to my account through this new future how I can remove it ( nots my facebock and Twitter with me )
upper kiln
One girl sent me friend request..I neither know her now played or killed her in match..But I'v accepted..Then she messaged me " Do you want AKM-Glacier and M416-LizardRoar free"..I think she is scammer..What can I do?
idle linden
I have a problem when I started the game, I did not find an Africa server. I only find Europe and I live in Egypt and I cannot currently return to Africa because there is no icon to change the country in the settings.
i need go back to server Africa with my friends.
Please respond quickly if there is a solution.
rose radish
Guys what’s the solution if someone can login to my account through this new future link by Email how I can remove it ( nots my facebock and Twitter with me )
vivid merlin
@rose radish contact in-game customer service to have them remove the email.
rose radish
I tried they answering me we did not see thirds to ur account
But somne actually now playing with my account
vivid merlin
@idle linden please do contact customer service and let them know that you dont have the right server/country to change to.
idle linden
@idle linden please do contact customer service and let them know that you dont have the right server/country to change to.
@vivid merlin
ok how?? please
storm flumeBOT
You can contact the customer service via the game settings, @idle linden. Refer to subpoint 5.3 in #faq for further instructions.
somber kite
idle linden
You can contact the customer service via the game settings, @idle linden. Refer to subpoint
5.3in #faq for further instructions.
@storm flume
but in the game no one answer me
vivid merlin
@idle linden it takes time for a response.
idle linden
@idle linden it takes time for a response.
@vivid merlin
ok i will try but iam sorry for all this questions but i don't know what i need choose in game can you send to me the way and I will try alone 😫
@idle linden it takes time for a response.
@vivid merlin
🥺
polar marshBOT
@pallid karma:
vivid merlin
@idle linden at the top right of the customer service options it will say start conversation do that and tell them what's wrong
feral knoll
@rose radish do you have access to the email linked to your pubgm account?
cosmic gazelle
I can't see who's spectating, cant see How many or their names.
feral knoll
@cosmic gazelle that feature is removed, you cant see who is specting
@rose radish contact ingame CS.
frozen viper
Has there anything been done about the hackers which people can't report, I've been playing pubg mobile since 2017 march 23 the day it has been released and this season is the most I've run into hackers ever, which makes it very hard to gain not just for me but other competitive players as well.
white canopy
Hello this is a simple question
Can i finish Sniper Training V In Tdm ?
bold siren
No, @white canopy.
white canopy
thx
storm flumeBOT
Hello, @frozen viper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
rose radish
@feral knoll I dont know if support pubg are idiots or what because I contacted them And I told them “my Facebook account get hack after that hacker link his Email to my pubg account I recovered the hacked Facebook but I need to remove linked Email to my pubg “ they said go and recovered ur face bock form theire support WTF!! I just said I recovered it
pastel oyster
hello i need help urgently
distant ferry
Hi, I am very afraid.
pastel oyster
Someone help me
steel pond
I keep getting 10min timeouts from the game , is it because I’m using a vpn? Or why?
bold siren
@steel pond:
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
polar marshBOT
@random marlin:
maiden salmon
When ANDY character will available ?
vivid merlin
@maiden salmon we currently dont have any news regarding a release date for him, once we get further information on that. it will be posted in #news
maiden salmon
Ok Thanks
vivid merlin
@random marlin jailbroken devices won't get you banned unless you have a 3rd party or a plugin for the game.
flat bobcat
junior island
I received a message from the game that the game information and data were returned, but no data was returned. I think it is a problem. I have suffered from this problem a lot. Please help. It has been over 35 days since my account lost, my old account ID name: 5226167252. My new account ID: 5830989111
tidal dirge
Good for nothing support and devs.... 13th day and issue yet not fixed. Shame on you guys 🤬
vivid merlin
@random marlin dont use the word ban or banned please contact customer service for that issue.
pastel oyster
Why with me this I always play normal
vivid merlin
@thorn sun click file claim on the ban message to appeal the ban
@pastel oyster contact customer service and click file-claim
junior island
I received a message from the game that the game information and data were returned, but no data was returned. I think it is a problem. I have suffered from this problem a lot. Please help. It has been over 35 days since my account lost, my old account ID name: 5226167252. My new account ID: 5830989111
thorn sun
I asked and Climton just wanted a quick reply, I want my dad to open boxes before leaving
polar marshBOT
@night cloak:
short eagle
@junior island you could contact customer service
random marlin
@vivid merlin sorry about that, just that a ton of people who jailbreaked (just check reddit) are getting incorrectly flagged in past 48 hours including me. I've removed jb for now but wanted to know if this issue is something people from tencent are aware of.
random marlin
Thanks
junior island
How to call them??
polar marshBOT
@thorn sun:
wind owl
Hello
Please anyone know why my gyroscope doesn’t work in my main account
I’m playing ipad and i have 2 account on one device
Gyroscope doesn’t on an account work on other one
vagrant marlin
Hello pubg mobile. I have a problem, which is that I always adhere to the game without mentioning any reason. I have not broken any of the laws in the game. I have tried to communicate with you through customer service, but without interest so I ask you to solve this problem for me.
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @celest stag, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
void river
Hello
vagrant onyx
Hey what is the issue ? @void river
void river
The e-mail verification code is not send @vagrant onyx
I don’t know why
Before 2 hour it’s was ok
polar marshBOT
@fickle ember:
void river
@vagrant onyx ?
vivid merlin
@void river have you tried to get the code through phone number?
void river
@vivid merlin i didn’t but my phone number
storm flumeBOT
Hello, @drowsy lotus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
vivid merlin
@void river if you cant get the code through email and you didnt put a phone number, I would advise to contact customer service for a code.
void river
@vivid merlin how?
storm flumeBOT
You can contact the customer service via the game settings, @void river. Refer to subpoint 5.3 in #faq for further instructions.
drowsy lotus
When will you release premium crate in india
vivid merlin
@drowsy lotus they will be back on june 21
drowsy lotus
Thanks
void river
@vivid merlin who?
vivid merlin
@void river what do you mean. by who?
void river
How can i talk with customers service
vivid merlin
in-game settings > basic. and on the bottom left it will say customer service @void river
drowsy lotus
Pubg I saw enemies teamuping
void river
But it’s automatic they didn’t answer
drowsy lotus
When I was boarding in plain in all Mike they shouted come to zharki team up
That's computer
short eagle
@drowsy lotus report them in game
drowsy lotus
But I did get them
Can I share a link
A hacker is streaming
This hacker is streaming
polar marshBOT
@drowsy lotus:
fiery shoal
How can I unlink my social media account?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @fiery shoal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
vivid merlin
@fiery shoal currently that option is disabled indefinitely.
atomic galleon
They changed something in anticheat system?
night cloak
Is this my friends account he cannot play more than 1 or 2 hours can any tell my how to fix this or what is this
elfin canopy
It's a health reminder for players below 18 years
twin vortex
vivid merlin
@twin vortex it should tell you the reason if you click Details on the ban message
polar marshBOT
@twin vortex:
lucid locust
polar marshBOT
@wintry zenith:
tacit inlet
لقد فقدت حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
tacit inlet
لقد فقدت حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
humble island
vivid merlin
Please refrain from mentioning the moderator's role unless there is a moderator required for quick action in the channel. The role is made mentionable for emergency purposes.
Missusing this mention will lead to a stricter moderation actions. @humble island
@humble island please click file-claim on the ban message to try to appeal the ban
tacit inlet
لم يرجع حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
tacit inlet
لم يرجع حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
tacit inlet
لم يرجع حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
tacit inlet
لم يرجع حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.
vivid merlin
please only use English @tacit inlet
tacit inlet
My lost account has not returned, please help me
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tacit inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
polar marshBOT
@humble island:
vivid merlin
@tacit inlet was it unlinked?
night cloak
Can you tell me a way any way to show you I am not hacker I swear of my dead dad I never play by hack I will show you KD and the match that I played that I always die
polar marshBOT
@urban lodge:
elfin canopy
What's the issue,@night cloak?
tacit inlet
lm yarjie hisabi
night cloak
I get in random game and there was a hacker in team
tacit inlet
My account has not been returned
elfin canopy
English,@tacit inlet.
elfin canopy
@tacit inlet No need to spam, follow the instructions and contact In-game customer support again
night cloak
Your photo is funny @elfin canopy
elfin canopy
@night cloak 7 days ban?
night cloak
No -10 and my friends 7 days
elfin canopy
We are unable to provide assistance regarding account suspension,@night cloak, feel free to file in-game claim.
tacit inlet
I contacted customer service a lot and did not inform me there was an answer
polar marshBOT
@night cloak:
tacit inlet
My account has not returned, please contact
My account has not returned, please contact
elfin canopy
@tacit inlet please do not spam.
Contact in-game customer support
And provide them correct required details.
tacit inlet
It has been provided with everything they said that your account was recovered and did not return please
elfin canopy
Reissue the support ticket and contact them again,@tacit inlet.
tacit inlet
I have tried more than once in customer service
I want to recover my account. I paid it in dollars and it still exists in the account and indications
elfin canopy
Try again,@tacit inlet, make sure you provide them correct required details.
small berry
Hey
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @small berry. Remember to read through #faq before asking questions in the support channels.
tacit inlet
Ok my friend i will do the last procedure and i will do the required procedures
small berry
Someone is using my pubg account and has linked it to his private number. I need help on recovering my account
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @small berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
valid lichen
Please fix the matchmaking system...merge Phoenix os player with gameloop...we play legit.
elfin canopy
Only gameloop emulator is recommended using any emulator may lead to suspension, @valid lichen
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @valid lichen. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
static bay
Hello, I need help.
I would like to know how to log out of a Facebook account and log in with another Facebook account. I logged out of the other one but it still appears to be logged.
tacit inlet
I want to recover my account
I want to recover my account
I want to recover my account
I want to recover my account
I want to recover my account
sharp island
Hi
topaz wave
#pubg_full_hack
short eagle
Dont spam please @tacit inlet
sharp island
Hi
short eagle
@sharp island hello do you need help with anything?
sharp island
I want to ask something
short eagle
Ask away
sharp island
Kindly be informed that I had block from PUBG the case is , I have vitamins version won’t to switch to global version but suddenly they didn’t accept my account because I have vitamins version I continued the game soundly they sine out my account after this I had block till 2030
And find the attached pics bellow
tacit inlet
I do not disturb me, I want my lost account and you caused me that
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tacit inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tacit inlet
I do not disturb me, I want my lost account and you caused me that
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tacit inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tacit inlet
I do not disturb me, I want my lost account and you caused me that
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tacit inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tacit inlet
I do not disturb me, I want my lost account and you caused me that
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tacit inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
vagrant onyx
@sharp island that message you got its not correct 👍🏼
@tacit inlet read the bot message and stop the spam
thanks you for understand
sharp island
But I don’t use any hack or any thing @vagrant onyx
storm flumeBOT
Please refer to subpoint #2.12 in #faq for further information, @sharp island. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tacit inlet
I got tired on my account a lot and I paid a lot for it
dapper cargo
why are there some events that i don't get and my friends do ( i still don't have the guncraft option)
storm willow
@dapper cargo guncraft will be available to everyone soon..
@sharp island contact ingame CS again..
sharp island
@storm willow
elfin canopy
@civic parrot, spamming will lead to mute :)
sharp island
@storm willow if you can help me please I don’t use anything
polar marshBOT
@sharp island:
glossy sable
Welp.
dapper cargo
@dapper cargo guncraft will be available to everyone soon..
@storm willow what about the other events?
storm willow
Most events are region specific @dapper cargo
dapper cargo
my friends have them
static bay
Hello, I need help.
I would like to know how to log out of a Facebook account and log in with another Facebook account. I logged out of the other one but it still appears to be logged.
@static bay
someone can help me?
storm willow
Depends on ingame country and Flag you have @dapper cargo
dapper cargo
i didn't know that ty
storm willow
@static bay Logout from Facebook app and browser then clear cache and try again
woeful wolf
@static bay dude use ur facebook app login to ur acc tat u want to use tat is link to face book
and then logout of ur current acc and relog with facebook
ez and done
static bay
I didn't notice, can you send me a video to do this, please. @woeful wolf
fluid path
I cannot enter back to pubg now and now my account is lost pls help me
storm willow
@upbeat raven if you aren’t using any third party apps, the issue may be due to internet.
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
Try contacting ingame customer support for further concern
What’s your char ID ?
Region
Device
Char ID ?
@upbeat raven if you aren’t using any third party apps, the issue may be due to internet.
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
Try contacting ingame customer support for further concern
atomic shore
storm willow
If there are many reports like this we will use these information to official team and throughly verify the accounts to analyse the issue. @upbeat raven
tranquil viper
@storm willow that lgs daddy went from 2 kd in season 12 to 6.9 KD this season. Must be a pro
Natural born pro players
storm willow
@tranquil viper please move to #chat
Official customer support will handle such issues
polar marshBOT
@night cloak:
storm willow
@upbeat raven do you use multiple account ?
tranquil viper
@storm willow okay, I'll take it to general chat. But you can lookup the Id and see the stats for yourself. Bye! Tc
storm willow
@upbeat raven answer me. Do you use multiple accounts ?
glossy sable
We can not help you if you are not being honest and give us twisted answers.
storm willow
Nowt now @tranquil viper
tranquil viper
@glossy sable just lookup his id, you'll find the answers yourself. And he has the audacity to bring this to the discord
storm flumeBOT
LGS DADDY#0001 was muted | Cheater. | Presents pictures of an account using cheats and presence in cheat sharing groups.
polar marshBOT
@small dragon:
sharp onyx
Please report cheaters in #cheater-reports
hardy palm
I did it but he didn't got baaaaaaannnnn:(
storm willow
@hardy palm does the channel announcement says he is banned ? Answer yes or no
brittle flame
in A match after opening parachute my camera goes buggy and my character jumps 3 times up and Down and j get killed when iam knocked the player still jumps And Kills me when knocked is ther e a way to fix it it happened to me 3 times continuesly.
storm willow
Then wait @hardy palm
hardy palm
Ok 👌
fluid path
I cannot enter back to pubg now and now my account is lost pls help me
civic pivot
@glossy sable just lookup his id, you'll find the answers yourself. And he has the audacity to bring this to the discord
@tranquil viper reported him yesterday, obvious cheater, thx for channel ban, atleast he got banned somewhere
umbral dragon
Lmao how was he cheating though
sharp onyx
Please take conversations to #pubg-mobile
thorny pine
hello
tepid cliff
Hello i need some help please
thorny pine
any one here can help !!
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @thorny pine. Remember to read through #faq before asking questions in the support channels.
thorny pine
is there a problem if i use x mouse to make shortcut in mouse click
tepid cliff
Hello I need help
polar marshBOT
@tepid cliff:
sharp onyx
@thorny pine you mean to use a macro?
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @thorny pine. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
polar marshBOT
@sonic ingot:
wet grove
#PUBG_full_hack
sharp onyx
Please state your issue, otherwise move to a chat channel
young crow
Hello, In my game the stickers etc. are blur to see help for solution!!
sharp onyx
@young crow not just stickers, everything is blurry for you.
Do you happen to use a gfx tool?
polar marshBOT
@wet grove:
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @young crow.
thorny pine
@thorny pine you mean to use a macro?
@sharp onyx this not micro .. i have like 7 key in my mouse so i use x mouse to make this key do something like use flame or crush
sharp onyx
You can confirm in #emulator-support
polar marshBOT
@young crow:
vagrant onyx
@young crow the bot answer you
elfin canopy
@thorny pine ask in #emulator-support
vagrant onyx
Avoid it ( last warning ) @young crow
young crow
Ok
vagrant onyx
Don’t say anything about the account banned ( the bot all ready answer )
Anything else you contact the customer care
young crow
Can I ask you a question
brittle flame
storm flumeBOT
You can contact the customer service via the game settings, @young crow. Refer to subpoint 5.3 in #faq for further instructions.
vagrant onyx
@young crow sure
brittle flame
help me it happened 3 times now its 4 time
young crow
I not use any third Party application then why all things are blur
Hello, @brittle flame!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
elfin canopy
Report the bug via in-game report system and post it in #old along with the screenshot in a same message,@brittle flame.
brittle flame
it happens fast cant report at that time any other solution
young crow
I not use any third Party application then why all things are blur!!
severe ermine
Hiya my friend just got his account hacked through Facebook
Is there anything he can do about it?
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @severe ermine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
glacial bear
Dear PubgM.
I Was have an good account and i spend alot of money on this account then some one hacked my facebook and linked his Gmail acc and when i recovered my facebook acc i cant remove his gmail and he still join the game and make me cant play so please remove the gmail from the account
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @glacial bear. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
lofty nebula
Plzz release the Andy character I have 1200 character voucher for this
vivid merlin
@lofty nebula we currently dont have a specific release date for that, once we get information regarding andy it will be posted in #news
lofty nebula
@vivid merlin @vivid merlin I think Andy will coming in this update because the voices of Andy in already in game
floral moon
vivid merlin
@lofty nebula unfortunately like I said we dont have a specific release date, once we do it will be posted in #news
fluid path
Pls help I cannot go back into my account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
polar marshBOT
@night cloak:
finite olive
polar marshBOT
@finite olive:
dark horizon
Why is the premium box gone and when will it come again?
craggy blade
@dark horizon They will come back on 21st June
The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21. @dark horizon
wide wharf
Its been 3 days... How long until #cheater-reports open again
craggy blade
@wide wharf It opens on Monday mostly. But not confirmed. You need to be level 10 in this discord server to message there.
upper kiln
When is Andy coming?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @upper kiln. Once we do, we will publish further information in #news.
tulip seal
Hi
orchid viper
5375497980 this is my personal PUBG account it was hacked yesterday, I don't know how it is possible, i have access to my fb account but no access to PUBG account, but the hacker using my account and frequently logging in
Please help me😢😢
spring zephyr
Hello, @tulip seal.
What's the issue?
paper tusk
سلام عليكم تم سرق حسابي اريد منكم المساعده
storm flumeBOT
Please do not use any other language aside from English in this channel, @paper tusk. Refer to #613267301243944960 for language channels.
tulip seal
I have a problem someone help me
spring zephyr
@paper tusk English please.
@orchid viper Do you still have access to your PUBGM account?
dire crescent
@night cloak
orchid viper
tulip seal
orchid viper
When i try to login i recieve this message
storm flumeBOT
Please refer to subpoint 4.11 in #faq for further information, @tulip seal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tulip seal
it tells me to suspend the connection and to check mk internet and it's fine and it won't let me in for anything in the world they tell me that they block me for a day and I don't use hacks
spring zephyr
@orchid viper From which social media account are you trying to log-in?
orchid viper
spring zephyr
@orchid viper Your FB isn't disabled or anything like that right?
orchid viper
No i have only linked fb to my PUBGM account, but yesterday i received this message I think hacker did this
spring zephyr
@orchid viper What type of message?
narrow shoal
@spring zephyr my account has lost
orchid viper
tulip seal
yes but I disconnect the internet restart the internet and nothing and my internet is good
spring zephyr
@narrow shoal How did you lost your account?
@tulip seal Read #faq 4.11 and follow all the steps.
floral moon
New patch updated 0.18.0.12630 but still not solved issue
narrow shoal
@spring zephyr My account ha unlink
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @narrow shoal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
orchid viper
@spring zephyr I am recieving Authorization Revoked
brisk compass
When will premiere crates will come back @storm flume
night cloak
@brisk compass 21 june
craggy blade
@brisk compass The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.
upper kiln
Andy is coming on 13th June to take revenge!🎉
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
We currently do not have a specific release date for the upcoming update, @upper kiln. Once we do, we will publish further information in #news.
upper kiln
Yes..Today we will receive the event on him!
upper kiln
@night cloak Everyone have that event today
orchid viper
@night cloak I ma logging in using FB from my Android i usually loged in through
narrow shoal
@storm flume but i try it but 1week my previous account is not get me
night cloak
@orchid viper Logout from the facebook app, then clear the cache of both PUBG MOBILE app and from facebook, then login again.
narrow shoal
@storm flume please give me lost account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @narrow shoal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
@narrow shoal Contact Ingame customer service
narrow shoal
@night cloak OK
orchid viper
@night cloak i did everything, i have no access to my PUBGM account but someone else is frequently logging in and also changed my profile from the game
narrow shoal
@spring zephyr get me account
spring zephyr
@narrow shoal Contact in-game customer service for this issue, we are just the staff of a discord server.
So, we can't really do much about account related issues.
night cloak
@upper kiln i not received any new evant. can u share a screenshot
upper kiln
@night cloak My friend has been working in HongKong..He told me that he got Andy event today...I think we all get that event today...Samewhile he got 1uc bounty raid before we received
Let's wait and see!
orchid viper
@night cloak i have access to my FB account and still using it, but PUBGM is not logging in using this account, but someone else logging in frequently, how is it possible?
night cloak
Ok
frozen sparrow
@orchid viper Make sure your account is not hacked. Try changing your fb password.
old mulch
When this event release globally?
craggy blade
We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.@old mulch
orchid viper
@frozen sparrow i also think so it was hacked thats why i asked for help
narrow shoal
@spring zephyr
spring zephyr
@narrow shoal You lost your account from unlinking right?
narrow shoal
@spring zephyr Yes
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @narrow shoal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
storm willow
You can only use unlink when 2 accounts are linked @narrow shoal can you explain?
narrow shoal
@storm willow no I have link only one account name facebook
storm willow
Then the game won’t allow you to unlink on first place @narrow shoal
The unlink feature worked only when you have 2 accounts linked @narrow shoal
night cloak
@orchid viper change your password, enable 2FA and under Authorized logins, remove all devices.
narrow shoal
@storm willow Yes
tulip seal
storm willow
@narrow shoal so tell me how you lost the account ?
narrow shoal
@storm willow i don't know
tulip seal
I keep on the same error and nothing update the time restart the internet nothing
storm flumeBOT
You can contact the customer service via the game settings, @narrow shoal. Refer to subpoint 5.3 in #faq for further instructions.
orchid viper
@night cloak i think the hacker disabled my FB account, if am right how can i recover?
quaint depot
what is carlo character release date?
night cloak
@orchid viper contact facebook
storm willow
@quaint depot Carlos is already available
quaint depot
is it available in india?
narrow shoal
@storm willow What can i do
spring zephyr
Yes, check again.
tulip seal
@ AdiTya # 5040 already does everything and nothing I have to wait until tomorrow
storm willow
@narrow shoal we can’t help if you aren’t clear in your question.
frozen sparrow
@orchid viper You mean the hacker disabled fb login in your pubg account?
spring zephyr
@tulip seal Yes, you will have to wait until tomorrow, if you want to play. Then you can make a new account till tomorrow.
tulip seal
@ AdiTya # 5040 and why is that block
quaint depot
what is andy character release date?
indigo storm
I have collected sticker for s12k from guncraft event but is not showing in my inventory my id is 5222809327 please kindly help me
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @quaint depot. Once we do, we will publish further information in #news.
orchid viper
@frozen sparrow yes, because i am not able to login but he is using my account since yesterday
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @orchid viper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
vagrant onyx
@quaint depot no official data of Andy when release
spring zephyr
@indigo storm It will show in the guncraft tab.
tranquil idol
My account was hacked by someone and disabled my FB.. can Anyone please help me to recover
narrow shoal
@storm flume What can i do
night cloak
@narrow shoal state your issue.
spring zephyr
@tranquil idol You don't have access to your account?
frozen sparrow
@orchid viper If you have 2 social media accounts linked with your pubg account, try logging in with the other social media acc. And if not, follow account recovery process
narrow shoal
@night cloak My account lost
orchid viper
@storm flume I have read that, but the issue is that, hacker has disabled my fb account from PUBGM
indigo storm
@spring zephyr currently guncraft option is not available for me
night cloak
@narrow shoal unlink