#questions | PUBG MOBILE | Page 842

night cloak Jun 9, 2020, 3:37 AM

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the Premium Crates will be available again starting June 21.@night cloak

lean jolt Jun 9, 2020, 3:39 AM

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Hello, i recently got a mail asking me to register for beta testing of version 0.19.0, but i believe that email is fake and is trying to get access of my PUBGM account, anyone can confirm if the email is legit?

amber cedar Jun 9, 2020, 3:41 AM

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Please dont bring lots of unusual maps. All are waiting foe erangel 2.0 and u r bringing new map. U r destroying ur game after giving such of waste maps.putting more unusual pressure on game.

heady locust Jun 9, 2020, 3:41 AM

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I wan't to unlike my Facebook account how can I do so.

short eagle Jun 9, 2020, 3:42 AM

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The unlink feature has been remove temporarily @heady locust

heady locust Jun 9, 2020, 3:43 AM

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And how can I get the guncraft feature

short eagle Jun 9, 2020, 3:44 AM

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The gunCraft feature will be available to everyone next update.
It is only available to some random people for now

storm flumeBOT Jun 9, 2020, 3:44 AM

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We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

heady locust Jun 9, 2020, 3:45 AM

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So is there any way to get it now

night cloak Jun 9, 2020, 3:45 AM

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No

sick condor Jun 9, 2020, 3:46 AM

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i need help can i talk with any admin?

storm flumeBOT Jun 9, 2020, 3:46 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @sick condor. Remember to read through #faq before asking questions in the support channels.

heady locust Jun 9, 2020, 3:49 AM

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My second I'd is hacked what to do

storm flumeBOT Jun 9, 2020, 3:49 AM

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Please refer to subpoint #2.5 in #faq for further information, @heady locust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

upper kiln Jun 9, 2020, 3:52 AM

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I am not able to accept or ignore one friend request i received yesterday..It shows "friend request not found"..But it is in my list..How to delete it?

merry panther Jun 9, 2020, 3:52 AM

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My account is linked to Facebook and Facebook has been hacked, and I cannot recover my account ?? Help me

storm flumeBOT Jun 9, 2020, 3:54 AM

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Please refer to subpoint #2.8 in #faq for further information, @merry panther. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

surreal pivot Jun 9, 2020, 3:57 AM

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My account is linked to both facebook and twitter and my twitter is hacked and someone else and i both can access the account and i don't want someone else to access my account .. please help me .

modern stratus Jun 9, 2020, 3:57 AM

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@pubg mobile when Andy will come

storm flumeBOT Jun 9, 2020, 3:58 AM

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Please refer to subpoint #2.8 in #faq for further information, @surreal pivot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

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We currently do not have a specific release date for the upcoming update, @modern stratus. Once we do, we will publish further information in #news.

modern stratus Jun 9, 2020, 4:00 AM

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When guncraft tinkerer will come

spring zephyr Jun 9, 2020, 4:00 AM

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@modern stratus The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

loud grove Jun 9, 2020, 4:02 AM

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We need new modes and maps in Classic mode because in the Playlab we don't get any trophies to rank up tier.

spring zephyr Jun 9, 2020, 4:03 AM

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@loud grove You can give your feedbacks in the #old bugs channel.

zinc swift Jun 9, 2020, 4:05 AM

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I need a small help

spring zephyr Jun 9, 2020, 4:07 AM

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@zinc swift What's the issue?

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@torn basin Please don't advertise here.

limber musk Jun 9, 2020, 4:07 AM

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<@&481161015728406538>

Please bring back arctic mode or make a mode combine with payload

Trust me payload + arctic = too much fun

With all features of payload & arctic(tower revival, helicopter, rpg etc, snow boards, cold issue) it will be challenge as well as fun

After all you devs worked so hard to make these things happen and we liked it too

We also need them to complete achievements and RP missions
Please !!!

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We want Arctic Back 😭

night cloak Jun 9, 2020, 4:08 AM

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@limber musk be advised that the moderator role is to be mentioned only when necessary, misusing will lead to moderation actions

spring zephyr Jun 9, 2020, 4:08 AM

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@limber musk Please do not mention the moderator role, it's only for emergency situations.

You can give your feedbacks in the #old channel.

limber musk Jun 9, 2020, 4:08 AM

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I am sorry , i didn't knew that ..

zinc swift Jun 9, 2020, 4:12 AM

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@spring zephyr me friends pubg account was hacked by someone he invested lots of money we want to get back the account

spring zephyr Jun 9, 2020, 4:12 AM

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Your friend doesn't have access to his account?

storm flumeBOT Jun 9, 2020, 4:14 AM

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Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

noble ether Jun 9, 2020, 4:17 AM

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Can u send hackers report site

simple orchid Jun 9, 2020, 4:17 AM

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Hey PUBGMobile team,
I have a little doubt regarding the PMIS 2020 selection. I was you guys finally heard the feedback and went for re-selection. Thats great because there are so many worthy teams were missingin the last list ,
along with our team 😁.
Jokes apart, but my main concern is our team hasn't picked us in the last list , so
we thought we haven't got selected and we changed our In game names .
Will this make any effect of our results ?
I mean will it disqualify our team ?

spring zephyr Jun 9, 2020, 4:17 AM

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@noble ether http://cheater-report.pubgm.cc/

daring kindle Jun 9, 2020, 4:18 AM

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Hi sir me sweet pineapple outfit lena he

spring zephyr Jun 9, 2020, 4:19 AM

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@daring kindle English please.

zinc swift Jun 9, 2020, 4:19 AM

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@spring zephyr yes my frnd not able to access his account

daring kindle Jun 9, 2020, 4:19 AM

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Hey sir I have to take a sweet pineapple outfit

storm flumeBOT Jun 9, 2020, 4:20 AM

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Please refer to subpoint 2.8 in #faq for further information, @zinc swift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

daring kindle Jun 9, 2020, 4:20 AM

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Hey sir I have to take a sweet pineapple outfit

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@spring zephyr Hey sir I have to take a sweet pineapple outfit

spring zephyr Jun 9, 2020, 4:20 AM

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@daring kindle What do you mean?

daring kindle Jun 9, 2020, 4:21 AM

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📎 Screenshot_20200609_095130.jpg

sand path Jun 9, 2020, 4:21 AM

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@daring kindle wait for it to be available in shop again

daring kindle Jun 9, 2020, 4:22 AM

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When the opportunity

zinc swift Jun 9, 2020, 4:23 AM

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I think a lady is using his account she was removing all the frnds

storm flumeBOT Jun 9, 2020, 4:23 AM

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Please refer to subpoint 2.8 in #faq for further information, @zinc swift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

daring kindle Jun 9, 2020, 4:25 AM

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@ItzAdiTya💙 Hey sir I have to take a sweet pineapple outfit

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📎 Screenshot_20200609_095130.jpg

spring zephyr Jun 9, 2020, 4:25 AM

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@daring kindle It's not available at this moment. So, wait for it to be available in shop again again.

zinc swift Jun 9, 2020, 4:26 AM

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@spring zephyr can we get our account

spring zephyr Jun 9, 2020, 4:27 AM

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@zinc swift You will need to recover your social media account.

zinc swift Jun 9, 2020, 4:27 AM

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Ok

night cloak Jun 9, 2020, 4:36 AM

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📎 video0.mov

spring zephyr Jun 9, 2020, 4:37 AM

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@night cloak What's the issue?

kind drift Jun 9, 2020, 4:40 AM

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@night cloak if that is reporting a hacker, this is not the right channel. Read #faq 5.1

floral moon Jun 9, 2020, 4:45 AM

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📎 IMG-20200608-WA0022.jpg

hallow kindle Jun 9, 2020, 4:50 AM

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@spring zephyr how to get PMIS Qualifier Mail ?

spring zephyr Jun 9, 2020, 4:50 AM

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@hallow kindle You will automatically get it if you will get selected.

storm flumeBOT Jun 9, 2020, 4:51 AM

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Please refer to this channel's pinned messages for further information, @hallow kindle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

lyric beacon Jun 9, 2020, 5:05 AM

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📎 Screenshot_20200609-070505_Video_Player.jpg

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these guys were teamming in vikendi

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i reported them and you didnt do anything

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doesnt that count as cheatting?

spring zephyr Jun 9, 2020, 5:06 AM

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@lyric beacon Report them in-game.
They will get banned (starting from 1 day)

lyric beacon Jun 9, 2020, 5:06 AM

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did that anf nothing happend

pulsar oyster Jun 9, 2020, 5:08 AM

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Why guncraft features is not show in all I'd and when show guncraft features in all I'd

woven atlas Jun 9, 2020, 5:08 AM

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@pulsar oyster guncraft will be available soon to everyone

pulsar oyster Jun 9, 2020, 5:09 AM

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Any fix date

spring zephyr Jun 9, 2020, 5:09 AM

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Soon™️

prisma gulch Jun 9, 2020, 5:12 AM

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Season 13 100 rp outfit worst outfit ever I seen
Please give some good bagpack helmet and gun skin in royal pass otherwise I don't purchase royal pass

kind drift Jun 9, 2020, 5:12 AM

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i reported them and you didnt do anything
@lyric beacon if they ban everyone who gets reported, everyone will be banned(including you), they need enough reports to investigate the issue and ban them so, please be patient

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@prisma gulch #old

prisma gulch Jun 9, 2020, 5:13 AM

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Guncraft and Andy release date please 🙏

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@night cloak nice bro

kind drift Jun 9, 2020, 5:14 AM

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@night cloak this channel is for support, please use #media

storm flumeBOT Jun 9, 2020, 5:15 AM

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We currently do not have a specific release date for the upcoming update, @prisma gulch. Once we do, we will publish further information in #news.

versed helm Jun 9, 2020, 5:19 AM

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@lime juniper When Andy character will come in the game give estimate time at least

storm flumeBOT Jun 9, 2020, 5:19 AM

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We currently do not have a specific release date for the upcoming update, @versed helm. Once we do, we will publish further information in #news.

night cloak Jun 9, 2020, 5:19 AM

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@versed helm avoid mentioning her.

hybrid valve Jun 9, 2020, 5:28 AM

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@woven atlas when.... Whennnnn willl it available....

merry sandal Jun 9, 2020, 5:33 AM

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Are you referring to the Guncraft feature, @hybrid valve? If yes, every one will have that on their accounts as soon as the next update is live. We cannot say, as of yet, the exact date and time of the update.

jade halo Jun 9, 2020, 5:35 AM

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When guncraft feature Available

spring zephyr Jun 9, 2020, 5:35 AM

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@jade halo The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

jade halo Jun 9, 2020, 5:36 AM

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Can u please tell Andy character Release Date

storm flumeBOT Jun 9, 2020, 5:36 AM

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We currently do not have a specific release date for the upcoming update, @jade halo. Once we do, we will publish further information in #news.

grand notch Jun 9, 2020, 5:41 AM

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#questions When Guncraft Feature will be available to Everyone

spring zephyr Jun 9, 2020, 5:41 AM

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@grand notch The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

grand notch Jun 9, 2020, 5:43 AM

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#questions What Release Date of Andy Character

merry sandal Jun 9, 2020, 5:44 AM

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No fixed date as of yet.

grand notch Jun 9, 2020, 5:44 AM

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When Andy Character will release in Pubg

storm flumeBOT Jun 9, 2020, 5:45 AM

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We currently do not have a specific release date for the upcoming update, @grand notch. Once we do, we will publish further information in #news.

oak flare Jun 9, 2020, 5:47 AM

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My account haven't got guncraft option please help me

spring zephyr Jun 9, 2020, 5:47 AM

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@oak flare The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

oak flare Jun 9, 2020, 5:47 AM

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Ok thanks for the info

amber cedar Jun 9, 2020, 5:48 AM

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Erangel 2.0 will release or not . pubgmt

storm flumeBOT Jun 9, 2020, 5:48 AM

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We currently do not have a specific release date for the upcoming update, @amber cedar. Once we do, we will publish further information in #news.

upper kiln Jun 9, 2020, 5:54 AM

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I am not able to accept or ignore one friend request i received yesterday..It shows "friend request not found"..But it is in my list..How to remove it?

lavish hinge Jun 9, 2020, 5:55 AM

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when will we get more character voucher?

night cloak Jun 9, 2020, 5:55 AM

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As jungle mod is removed from the game
But the events still exists
How am i supposed to complete those events?
Or are the players getting any compensation for removal of that mod?

lavish hinge Jun 9, 2020, 5:57 AM

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@PARA X CRAZE complete them in classic

night cloak Jun 9, 2020, 5:57 AM

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@lavish hinge we dont have informations about that

upper kiln Jun 9, 2020, 5:57 AM

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@night cloak U can collect Lost Trunk in several loactions of Erangel and complete the event missions

night cloak Jun 9, 2020, 5:57 AM

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@upper kiln did you blocked that user

upper kiln Jun 9, 2020, 5:58 AM

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@night cloak No..I dont know that player before

night cloak Jun 9, 2020, 5:58 AM

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try a routine repair @upper kiln

latent meteor Jun 9, 2020, 6:03 AM

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are new pmis results out?

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@night cloaknew pmis results out?

storm flumeBOT Jun 9, 2020, 6:03 AM

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Please refer to this channel's pinned messages for further information, @latent meteor:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

upper kiln Jun 9, 2020, 6:04 AM

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@night cloak Thank you..Problem solved🎉

night cloak Jun 9, 2020, 6:04 AM

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awesome

waxen swallow Jun 9, 2020, 6:05 AM

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can i ask questions about pmis here?

floral moon Jun 9, 2020, 6:06 AM

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@vagrant onyx downloaded from PUBGM website.. I used my 2GB daily data 100℅ for it, but problem not solved....

📎 Screenshot_2020-06-09-11-35-01-226_com.tencent.ig.jpg

sand path Jun 9, 2020, 6:12 AM

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@waxen swallow yes?

vagrant onyx Jun 9, 2020, 6:14 AM

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@floral moon log in from other device

Ask someone has pubgm download
( its could be your device issue maybe )

hardy matrix Jun 9, 2020, 6:14 AM

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📎 Screenshot_2020-06-08-15-19-35-280_com.tencent.ig.jpg 📎 Screenshot_2020-06-08-15-19-41-111_com.tencent.ig.jpg

floral moon Jun 9, 2020, 6:14 AM

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@vagrant onyx alredy try it

hardy matrix Jun 9, 2020, 6:15 AM

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My brother, what will I do again tomorrow?

polar marshBOT Jun 9, 2020, 6:15 AM

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@arctic tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stray fractal Jun 9, 2020, 6:15 AM

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When will crew challenge be available for emulator players?

floral moon Jun 9, 2020, 6:16 AM

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Now iam going to upload my RECENT MENSION HISTORYof Discord to YT,, every time Same Advice..

waxen swallow Jun 9, 2020, 6:16 AM

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okay thank you @sand path may i know if one of a team member is not able to play due to some personal issue is it possible that we can request to add a new team member. I have received the confirmation email but have not filled the form yet.

sand path Jun 9, 2020, 6:17 AM

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Fill the form. And ask in the special server you will be added to. As far as I know. It's a No. But you never know. @waxen swallow

bitter galleon Jun 9, 2020, 6:18 AM

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hey i want help

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how can i unlink my phone from an account

storm flumeBOT Jun 9, 2020, 6:18 AM

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If you have encountered an issue with the account unlinking feature, @bitter galleon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path Jun 9, 2020, 6:18 AM

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https://cdn.discordapp.com/attachments/707296364605866004/719797281741602866/image0.jpg
But users are reporting this. @waxen swallow

waxen swallow Jun 9, 2020, 6:18 AM

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ok thank you @sand path so it will be like we have to play as three man

sand path Jun 9, 2020, 6:18 AM

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Not likely.

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They can allow

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Depends.

floral moon Jun 9, 2020, 6:18 AM

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13days issue HISTORY and PUBGM supports history all screen records... All supoters advice and DM,, all details video uploading To YT so every one see pubgm suports reality

bitter galleon Jun 9, 2020, 6:18 AM

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how can i unlink my phone from an account
@bitter galleon please help me

storm flumeBOT Jun 9, 2020, 6:18 AM

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If you have encountered an issue with the account unlinking feature, @bitter galleon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dense stirrup Jun 9, 2020, 6:19 AM

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When primium crates open

craggy blade Jun 9, 2020, 6:19 AM

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@dense stirrup 21st June

waxen swallow Jun 9, 2020, 6:19 AM

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So @sand path you are suggesting that I should fill the form with three member's details right?

sand path Jun 9, 2020, 6:19 AM

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4

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Fill his too

bitter galleon Jun 9, 2020, 6:20 AM

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can somone help me?

stray fractal Jun 9, 2020, 6:20 AM

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@sand path
When will crew challenge be available for emulator players?

sand path Jun 9, 2020, 6:20 AM

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But you're able to fill? @waxen swallow

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@stray fractal never as far as I know. It's a mobile game.

bitter galleon Jun 9, 2020, 6:20 AM

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@sand path i want to unlink my phone number from pubg account

storm flumeBOT Jun 9, 2020, 6:20 AM

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If you have encountered an issue with the account unlinking feature, @bitter galleon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path Jun 9, 2020, 6:20 AM

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@bitter galleon contact customer service in game for this.

dense stirrup Jun 9, 2020, 6:21 AM

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When andy character released date

craggy blade Jun 9, 2020, 6:22 AM

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@dense stirrup Soon. No fix date yet.

waxen swallow Jun 9, 2020, 6:24 AM

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@sand path okay thank you for the info. May I know is there any other way or place where I can discuss this more?

sand path Jun 9, 2020, 6:25 AM

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#707296364605866004 in the indian server. @waxen swallow

waxen swallow Jun 9, 2020, 6:26 AM

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ohh thank you by the way @sand path

molten eagle Jun 9, 2020, 6:32 AM

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Can @sand path you pls provide the Indian server link?

sand path Jun 9, 2020, 6:32 AM

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In dms.

sacred sky Jun 9, 2020, 6:32 AM

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Okay I have waited for 24 hours and my bonus challenge rewards have not come in yet...

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Why did this happen to me

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They said that after 24 hours my rewards would come in...

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For context, I bought the 300 UC pack and 3 tickets in the shop. Nothing appeared in my mail

feral knoll Jun 9, 2020, 6:33 AM

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@sacred sky contact ingame CS.

sacred sky Jun 9, 2020, 6:34 AM

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But when my friend (partner in Bonus Challenge) redeemed items he got them instanly

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I did no reply crap CS @feral knoll

feral knoll Jun 9, 2020, 6:35 AM

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@sacred sky you send your request and wait it takes time.

molten eagle Jun 9, 2020, 6:35 AM

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@sand path can you DM me the server link?

floral moon Jun 9, 2020, 6:35 AM

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📎 Screenshot_2020-06-09-11-35-01-226_com.tencent.ig.jpg

brave bluff Jun 9, 2020, 6:37 AM

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My Facebook is hacked by fake pubg official site

spring zephyr Jun 9, 2020, 6:38 AM

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@brave bluff Do you still have access to your account?

brave bluff Jun 9, 2020, 6:38 AM

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No

storm flumeBOT Jun 9, 2020, 6:38 AM

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Please refer to subpoint 2.8 in #faq for further information, @brave bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

brave bluff Jun 9, 2020, 6:39 AM

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It is disabled by Facebook

night cloak Jun 9, 2020, 6:40 AM

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@brave bluff did you login in fake sites with your fb account?

brave bluff Jun 9, 2020, 6:40 AM

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Due to this I lost by pubg account too

lavish hinge Jun 9, 2020, 6:41 AM

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is andy goin to be 1200 character voucher?

brave bluff Jun 9, 2020, 6:41 AM

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A fake site of pubg mobile

night cloak Jun 9, 2020, 6:41 AM

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@lavish hinge yes

brave bluff Jun 9, 2020, 6:41 AM

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At that time I don’t know tha it was fake

wise tinsel Jun 9, 2020, 6:41 AM

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Hello

loud garden Jun 9, 2020, 6:42 AM

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Whats andy release date i waited so long

merry panther Jun 9, 2020, 6:42 AM

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My account is linked to Facebook and Facebook has been hacked, and I cannot recover my account ?? Help me

craggy blade Jun 9, 2020, 6:42 AM

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@loud garden Soon. No fix dates.

night cloak Jun 9, 2020, 6:43 AM

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Where is discord support?

brave bluff Jun 9, 2020, 6:43 AM

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Pubg and Facebook is responsible for that hacking

wise tinsel Jun 9, 2020, 6:44 AM

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📎 Screenshot_20200603-015816.png 📎 Screenshot_20200603-015957.png

storm flumeBOT Jun 9, 2020, 6:44 AM

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Please refer to subpoint 2.8 in #faq for further information, @merry panther @brave bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

floral moon Jun 9, 2020, 6:45 AM

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@brave bluff no one help here... I am waiting from 28th may 13 days completed.. Iam lost ma 13 daily missons 2 times 200RP point weekly crate... But still my problem is not solved

polar marshBOT Jun 9, 2020, 6:45 AM

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@wise tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@loud garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jun 9, 2020, 6:45 AM

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@spring zephyr where did discord support go?

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I got a msg in there

craggy blade Jun 9, 2020, 6:46 AM

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@night cloak It was a mass ping. So

spring zephyr Jun 9, 2020, 6:46 AM

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@night cloak It will be back soon, sorry for the inconvenience.

night cloak Jun 9, 2020, 6:47 AM

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Alright then

heady falcon Jun 9, 2020, 6:47 AM

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@sand path yep pan and toxicfrags made the discord

sand path Jun 9, 2020, 6:47 AM

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They were staff. But I don't think they were owners. @heady falcon

heady falcon Jun 9, 2020, 6:48 AM

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@sand path they initially made the discord then tencent took ownership

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they’re brothers btw

sand path Jun 9, 2020, 6:48 AM

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No. They were part of the staff

brave bluff Jun 9, 2020, 6:48 AM

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I know that but I’m not use any other aap my fb is hacked and after hacking they posted something which is against the Facebook community

mighty cipher Jun 9, 2020, 6:48 AM

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5262850040/ This player uses hackers ... How can ı report this to the company

sand path Jun 9, 2020, 6:48 AM

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As far as I know. The first owner became toxic after giving away ownership. And left. @heady falcon

robust vigil Jun 9, 2020, 6:49 AM

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Theres a whole story behind all of this.

dense stirrup Jun 9, 2020, 6:49 AM

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what Primium crates skin

sand path Jun 9, 2020, 6:49 AM

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Let's move to #pubg-mobile ?

storm flumeBOT Jun 9, 2020, 6:49 AM

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Hello, @mighty cipher!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

robust vigil Jun 9, 2020, 6:49 AM

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Yes.

sand path Jun 9, 2020, 6:49 AM

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@dense stirrup it will be back on 21st

floral moon Jun 9, 2020, 6:49 AM

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@brave bluff if pubgm cant solved all bugs and issue...in future pubgm will be Disappeared soon

brave bluff Jun 9, 2020, 6:51 AM

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@floral moon ya that’s true pubg and Facebook is responsible for that type of cheating so many accounts are hacked now a day

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I lost my 3yrs of pubg mobile

tacit flower Jun 9, 2020, 6:52 AM

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Test

floral moon Jun 9, 2020, 6:52 AM

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I am playing from season 2 ... PUBGM cant support old players, but they are support those player who started his id in currunt season and using hacks

polar marshBOT Jun 9, 2020, 6:54 AM

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@brave bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jun 9, 2020, 6:58 AM

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Hello need a help in PMIS if we had Ø in our name does it not count?

dire timber Jun 9, 2020, 7:02 AM

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dear sir/medam,

my a c user id is: 2119850624930652

my game id is :5181684376

email id is :patelharshil7701@gmail.com

nick name : 尺OCK乄HARSHIL

sir / medam, i m able to login in my pubg account. its showing your acc has been disabled for violation of pubg mobile guidelines. but i had not done anything against your guidelines. i always follow every guidelines and terms. please activate my pubg account its very valuable & important for me.

thenk you

#

📎 500007400563_204891.jpg

acoustic hemlock Jun 9, 2020, 7:02 AM

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Andy release date?

polar marshBOT Jun 9, 2020, 7:02 AM

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@dire timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jun 9, 2020, 7:02 AM

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We currently do not have a specific release date for the upcoming update, @acoustic hemlock. Once we do, we will publish further information in #news.

acoustic hemlock Jun 9, 2020, 7:03 AM

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guncraft feature release date?

craggy blade Jun 9, 2020, 7:03 AM

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The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now. @acoustic hemlock

acoustic hemlock Jun 9, 2020, 7:04 AM

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Ok thank u @craggy blade

craggy blade Jun 9, 2020, 7:04 AM

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Welcome :)

floral moon Jun 9, 2020, 7:06 AM

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@dire timber you are not used hack.. Now whole PUBGM is hacked by hackers, but They are cant tell us....the tell it is bug

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What is the next update release date???

storm flumeBOT Jun 9, 2020, 7:07 AM

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We currently do not have a specific release date for the upcoming update, @floral moon. Once we do, we will publish further information in #news.

floral moon Jun 9, 2020, 7:08 AM

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Trolling Bots🤣🤣🤣

bright hinge Jun 9, 2020, 7:09 AM

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What is the guncraft feature release date?

spring zephyr Jun 9, 2020, 7:09 AM

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@bright hinge Soon.

bright hinge Jun 9, 2020, 7:10 AM

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We need guncraft feature fast

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Weekly report event is permanent?

round musk Jun 9, 2020, 7:11 AM

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@ashen minnow try here

bright hinge Jun 9, 2020, 7:11 AM

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Dear pubg mobile plz tell me weekly report event is permanent or temporary?

floral moon Jun 9, 2020, 7:11 AM

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@spring zephyr aprox time of next update??

storm flumeBOT Jun 9, 2020, 7:12 AM

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We currently do not have a specific release date for the upcoming update, @floral moon. Once we do, we will publish further information in #news.

bright hinge Jun 9, 2020, 7:12 AM

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Dear pubg mobile please tell me weekly report event is permanent or temporary?

jade halo Jun 9, 2020, 7:12 AM

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When premium crate Release

spring zephyr Jun 9, 2020, 7:12 AM

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@jade halo The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

bright hinge Jun 9, 2020, 7:13 AM

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Dear pubg mobile please tell me weekly report event is permanent or temporary?

sand path Jun 9, 2020, 7:15 AM

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Permanent as far as I know

bright hinge Jun 9, 2020, 7:16 AM

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@sand path ??

sand path Jun 9, 2020, 7:16 AM

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Weekly report

bright hinge Jun 9, 2020, 7:16 AM

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You know hindi@sand path

sand path Jun 9, 2020, 7:16 AM

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Use english

bright hinge Jun 9, 2020, 7:17 AM

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What is the meaning of Permanent as far as I know

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@sand path

spiral sparrow Jun 9, 2020, 7:18 AM

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Why not coming Andy character please 😩 😩 😩 😩

night cloak Jun 9, 2020, 7:18 AM

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I need help to recover my PUBG mobile account

storm flumeBOT Jun 9, 2020, 7:18 AM

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We currently do not have a specific release date for the upcoming update, @spiral sparrow. Once we do, we will publish further information in #news.

sand path Jun 9, 2020, 7:18 AM

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No official confirmation.

left veldt Jun 9, 2020, 7:18 AM

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I need a hel

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Help*

spring zephyr Jun 9, 2020, 7:18 AM

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@night cloak How did you lost the account?

bright hinge Jun 9, 2020, 7:18 AM

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Dear pubg mobile please tell me weekly report event is permanent or temporary?

storm flumeBOT Jun 9, 2020, 7:18 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @left veldt. Remember to read through #faq before asking questions in the support channels.

night cloak Jun 9, 2020, 7:19 AM

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@spring zephyr by unlink from Gmail id

storm flumeBOT Jun 9, 2020, 7:19 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

left veldt Jun 9, 2020, 7:19 AM

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My prime plus subscription isnt appearing in my id,i tried everything....

bright hinge Jun 9, 2020, 7:19 AM

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Why guest account was deleted in PUBG MOBILE

night cloak Jun 9, 2020, 7:20 AM

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I had but no responce

storm flumeBOT Jun 9, 2020, 7:20 AM

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Please refer to subpoint 2.1 in #faq for further information, @bright hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jun 9, 2020, 7:20 AM

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@left veldt What's your region?

left veldt Jun 9, 2020, 7:20 AM

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Bangladesh

spring zephyr Jun 9, 2020, 7:20 AM

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@night cloak Please wait for there response.

bright hinge Jun 9, 2020, 7:20 AM

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@storm flume oky

night cloak Jun 9, 2020, 7:20 AM

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And I don't have access to my social media account any other way to recover it I had linked mail and number

spring zephyr Jun 9, 2020, 7:21 AM

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@left veldt It's only available for the Indian region.

left veldt Jun 9, 2020, 7:21 AM

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I have 3 more id...prime plus subscription was appeared there.

spring zephyr Jun 9, 2020, 7:22 AM

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@left veldt You must have chose India when you were making those IDs.

night cloak Jun 9, 2020, 7:22 AM

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@spring zephyr I don't have access to my facebook id

tight wadi Jun 9, 2020, 7:22 AM

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When Andy is coming

spring zephyr Jun 9, 2020, 7:23 AM

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@night cloak You unlinked it right?

left veldt Jun 9, 2020, 7:23 AM

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Huh!bruh,my friends are also from Bangladesh..same region man,

storm flumeBOT Jun 9, 2020, 7:23 AM

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We currently do not have a specific release date for the upcoming update, @tight wadi. Once we do, we will publish further information in #news.

night cloak Jun 9, 2020, 7:23 AM

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Ya but from Gmail and before that from facebook I had unlink PUBG mobile

storm flumeBOT Jun 9, 2020, 7:23 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

left veldt Jun 9, 2020, 7:24 AM

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I myself take that subscription sevaral times..

night cloak Jun 9, 2020, 7:26 AM

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@spring zephyr Ya but from Gmail and before that from facebook I had unlink PUBG mobile

storm flumeBOT Jun 9, 2020, 7:26 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

spring zephyr Jun 9, 2020, 7:26 AM

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@night cloak Follow @storm flume's message.

bright hinge Jun 9, 2020, 7:28 AM

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What is the solution of high ping

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Hlo

night cloak Jun 9, 2020, 7:32 AM

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Ummm

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Anyone here?

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@spring zephyr

spring zephyr Jun 9, 2020, 7:32 AM

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@night cloak Yes?

storm flumeBOT Jun 9, 2020, 7:32 AM

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Please refer to subpoint 4.5 in #faq for further information, @bright hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jun 9, 2020, 7:34 AM

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Sorry to disturb

storm flumeBOT Jun 9, 2020, 7:35 AM

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Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

cobalt lion Jun 9, 2020, 7:36 AM

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hello why the discord support disappeared

📎 image0.png

spring zephyr Jun 9, 2020, 7:36 AM

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@cobalt lion It will be back soon, sorry for the inconvenience.

cobalt lion Jun 9, 2020, 7:37 AM

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@spring zephyr ohh ok thanks 🎈

charred solstice Jun 9, 2020, 7:37 AM

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halo

storm flumeBOT Jun 9, 2020, 7:37 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @charred solstice. Remember to read through #faq before asking questions in the support channels.

civic fossil Jun 9, 2020, 7:40 AM

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📎 Screenshot_20200609-112958.jpg

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I am unable to redeem my battle coin please help!!!

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I have tried everything loin and log out and even repaired the game but nothing happens...🥺🥺🥺

night cloak Jun 9, 2020, 7:46 AM

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@civic fossil please try again after sometime, maybe it got glitched. Try restarting your device.

bitter galleon Jun 9, 2020, 7:50 AM

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guys anyone help me?

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i want to remove my phone number from pubg account ?how i do that

civic fossil Jun 9, 2020, 7:50 AM

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@night cloak thanks to reply

night cloak Jun 9, 2020, 7:50 AM

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@civic fossil you're welcome.

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@bitter galleon phone number?

storm flumeBOT Jun 9, 2020, 7:51 AM

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Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

bitter galleon Jun 9, 2020, 7:51 AM

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yes phone number

spring zephyr Jun 9, 2020, 7:51 AM

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@bitter galleon You can't.

bitter galleon Jun 9, 2020, 7:51 AM

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anyway ? oh god what i do now

sand path Jun 9, 2020, 7:52 AM

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Contact customer service in game. They will remove it. @bitter galleon

bitter galleon Jun 9, 2020, 7:52 AM

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Contact customer service in game. They will remove it. @bitter galleon
@sand path from where ? how can i get the customer service

storm flumeBOT Jun 9, 2020, 7:52 AM

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Please refer to subpoint 2.5 in #faq for further information, @bitter galleon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sand path Jun 9, 2020, 7:52 AM

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Follow the example there

lofty nebula Jun 9, 2020, 7:53 AM

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@sand path @sand path @sand path plzz tell me what was release date of Andy character

storm flumeBOT Jun 9, 2020, 7:54 AM

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We currently do not have a specific release date for the upcoming update, @lofty nebula. Once we do, we will publish further information in #news.

loud grove Jun 9, 2020, 7:55 AM

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When character voucher events comes because I need Carlo character and new character Andy also comes to soon. Please tell about Character Vouchers.

lofty nebula Jun 9, 2020, 7:55 AM

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@sand path @sand path @sand path plzz sir can you tell me what was expecting date

sand path Jun 9, 2020, 7:55 AM

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No idea

lofty nebula Jun 9, 2020, 7:56 AM

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@sand path @sand path you plzz request the Pubg mobile to working start Andy character plzz bhai

sand path Jun 9, 2020, 7:56 AM

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Ok

lofty nebula Jun 9, 2020, 7:57 AM

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@sand path thanks 😭😭😭

loud grove Jun 9, 2020, 7:57 AM

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When character voucher events comes because I need Carlo character and new character Andy also comes to soon. Please tell about Character Vouchers.

bitter galleon Jun 9, 2020, 7:59 AM

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Follow the example there
@sand path didnt help they closed the conversation

civic fossil Jun 9, 2020, 8:00 AM

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@night cloak tried it but it doesn't work brother

lofty nebula Jun 9, 2020, 8:00 AM

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@sand path1 @sand path I have 1200 character voucher for Andy plzz I want to heartly requesting you to contact the Pubg mobile to start the working of andy character

sand path Jun 9, 2020, 8:01 AM

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Once is enough. @lofty nebula

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Spamming won't help.

lofty nebula Jun 9, 2020, 8:01 AM

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@sand path srry 😭😭

light trout Jun 9, 2020, 8:02 AM

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Hello tell me about Andy release date

sand path Jun 9, 2020, 8:02 AM

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No dates yet.

light trout Jun 9, 2020, 8:02 AM

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Why

kind quail Jun 9, 2020, 8:03 AM

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When guncraft option coming in pubgm

light trout Jun 9, 2020, 8:03 AM

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And guncraft release date

elfin canopy Jun 9, 2020, 8:04 AM

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Soon.

untold summit Jun 9, 2020, 8:05 AM

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@sand path sir wat abt my account

sand path Jun 9, 2020, 8:05 AM

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Ask ingame. We cannot help. @untold summit

untold summit Jun 9, 2020, 8:06 AM

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@sand path sir you have sent mail no any update

sand path Jun 9, 2020, 8:06 AM

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It's out of our hands.

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No point in tagging staff here everyday. We're unable to assist with this.

untold summit Jun 9, 2020, 8:07 AM

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@sand path sanju got his account and many players got their account by your help sir

sand path Jun 9, 2020, 8:07 AM

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That was is the past. As I said. I'm unable to help with this anymore.

untold summit Jun 9, 2020, 8:08 AM

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@sand path last question but i also have given info on that tym no

azure stratus Jun 9, 2020, 8:08 AM

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Please lower the ping in Pakistan

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In any server like Asia or Middle East

sand path Jun 9, 2020, 8:08 AM

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What was your ID? @untold summit

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I'll see what was the response.

fathom plover Jun 9, 2020, 8:09 AM

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Can we unlink accounts yet?

storm flumeBOT Jun 9, 2020, 8:09 AM

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If you have encountered an issue with the account unlinking feature, @fathom plover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

untold summit Jun 9, 2020, 8:09 AM

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LOST ACCOUNT

NICKNAME :- 地wan樹
CHARACTER ID :- 5244539862
Yes

NEW ACCOUNT

UID:- 5830280679
NICKNAME:- (twitter) Diwanshu Hosmani @sand path

storm flumeBOT Jun 9, 2020, 8:09 AM

#

If you have encountered an issue with the account unlinking feature, @untold summit, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

blazing yew Jun 9, 2020, 8:10 AM

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@storm flume plz tell Andy character release date

sand path Jun 9, 2020, 8:10 AM

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5244539862 5830280679

New account's social account is not the old unlinked one
@untold summit

storm flumeBOT Jun 9, 2020, 8:10 AM

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We currently do not have a specific release date for the upcoming update, @blazing yew. Once we do, we will publish further information in #news.

untold summit Jun 9, 2020, 8:11 AM

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5244539862 5830280679

New account's social account is not the old unlinked one
@untold summit
@sand path
Yess sir i have unlinked it twice but i am not started conversation with 1st account i have started with 2nd account

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@sand path sir this is the issue
After Unlinking the old account..1st I made a new account with the same social media account (ID-5829403153)..But I also unlinked that account from the same social media account..And 2nd time again I made a another new account with that same social media account (Id-5830280679)..Which I now use for to recover my old account (Id-5244539862).. I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account...

sand path Jun 9, 2020, 8:12 AM

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@untold summit well send this message to customer service.

untold summit Jun 9, 2020, 8:12 AM

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@sand path who will send

sand path Jun 9, 2020, 8:13 AM

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Ingame

#

You

vital widget Jun 9, 2020, 8:13 AM

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Hii Bro I am facing lag rendering in my game after 3 mb update

untold summit Jun 9, 2020, 8:13 AM

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@sand path sir but i have tried 6 times

sand path Jun 9, 2020, 8:13 AM

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When was the update? @vital widget

vital widget Jun 9, 2020, 8:13 AM

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Can you tell me how to fix it

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The last update it was

sand path Jun 9, 2020, 8:14 AM

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Device?

vital widget Jun 9, 2020, 8:14 AM

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Redmi note 7

untold summit Jun 9, 2020, 8:14 AM

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@vital widget same issue is with me also
Device - oneplus 6

night cloak Jun 9, 2020, 8:14 AM

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My own teammates killed now I lost so much points

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I hate this game

sand path Jun 9, 2020, 8:14 AM

#

Restart device. Clear cache. Routine repair. @vital widget

night cloak Jun 9, 2020, 8:14 AM

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Going back to Fortnite

elfin canopy Jun 9, 2020, 8:14 AM

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Report them in-game,@night cloak.

night cloak Jun 9, 2020, 8:15 AM

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I did

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What mertit going to do

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Non thing

azure stratus Jun 9, 2020, 8:15 AM

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Please reduce ping in Pakistan

polar marshBOT Jun 9, 2020, 8:15 AM

#

@unborn stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vital widget Jun 9, 2020, 8:16 AM

#

Bro i had made all this even I lost internet data also to again update it

But after some time when too many enemy were near me it renders alot

Also server disconnected also show with good connection 🤨🤨

tight oriole Jun 9, 2020, 8:16 AM

#

When andy character release

azure stratus Jun 9, 2020, 8:16 AM

#

@vital widget game is full of bugs and glitches

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Only runs smooth on ios

tight oriole Jun 9, 2020, 8:16 AM

#

Andy character release date ?

untold summit Jun 9, 2020, 8:17 AM

#

@sand path sir you cant help me ?? Last time sir i will ask i will never ask again please recover my account i have invested a lot so thatsy

azure stratus Jun 9, 2020, 8:17 AM

#

@polar marsh reduce ping in Pakistan in any server like Asia or Middle East

night cloak Jun 9, 2020, 8:17 AM

#

Makes no sense to lose points from teammates killing you

📎 image0.png

vital widget Jun 9, 2020, 8:17 AM

#

Nope bro even they face this issue my friend told me they had iPhone too

sand path Jun 9, 2020, 8:18 AM

#

@untold summit let me see

untold summit Jun 9, 2020, 8:18 AM

#

@sand path ok sir 🙂

vital widget Jun 9, 2020, 8:19 AM

#

Can i play with my Pubg global id on Pubg kr version with same rank and outfit😊😊

#

Can Anyone tell me, where to find upcoming leaks of pubg mobile

night cloak Jun 9, 2020, 8:23 AM

#

@vital widget No. You will need to create a new account.

untold summit Jun 9, 2020, 8:23 AM

#

How to download kr version

vital widget Jun 9, 2020, 8:23 AM

#

How to join pubg private beta tester

night cloak Jun 9, 2020, 8:23 AM

#

Please keep an eye on #news for latest news.

storm flumeBOT Jun 9, 2020, 8:23 AM

#

You can apply for the PUBG MOBILE beta program here, @vital widget:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

karmic trench Jun 9, 2020, 8:23 AM

#

Why people are talking in other language in #chat

fleet vigil Jun 9, 2020, 8:29 AM

#

My pubg account hacked please help to recover player I'd:-5266106640

storm flumeBOT Jun 9, 2020, 8:33 AM

#

Please refer to subpoint 2.8 in #faq for further information, @fleet vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fleet vigil Jun 9, 2020, 8:35 AM

#

Please help to recover

#

📎 Screenshot_20200609-140457_Photo_Editor.jpg

#

It's my account

#

I have proof

spring zephyr Jun 9, 2020, 8:36 AM

#

If you have lost access to your account then try to recover your social media account

#

Refer to subpoint 2.8 in the #faq channel.

fleet vigil Jun 9, 2020, 8:37 AM

#

Its linked with fb and email

#

But UNABLE to access @polar marsh

#

I also got the details of hacker and I can provide

#

Please help

storm flumeBOT Jun 9, 2020, 8:39 AM

#

Please refer to subpoint 2.8 in #faq for further information, @fleet vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ionic lance Jun 9, 2020, 8:46 AM

#

Can i merge my 2 Pubgs accounts items to make it 1?

#

Can i combine my 2 pubg accounts into 1?

elfin canopy Jun 9, 2020, 8:46 AM

#

No,@ionic lance! It is not possible.

robust coyote Jun 9, 2020, 8:48 AM

#

Pubg mobile do something!!! Up your anti-cheat system erangel is literally unplayable with all of these cheaters

#

Fed up

keen terrace Jun 9, 2020, 8:48 AM

#

When will Premium Crate come?

elfin canopy Jun 9, 2020, 8:49 AM

#

21st June,@keen terrace :)

storm flumeBOT Jun 9, 2020, 8:49 AM

#

Hello, @robust coyote!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

keen terrace Jun 9, 2020, 8:49 AM

#

@elfin canopyok

polar marshBOT Jun 9, 2020, 8:49 AM

#

@primal marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy Jun 9, 2020, 8:50 AM

#

You may also use #old for your feedback regarding the anti-cheat system.

fleet vigil Jun 9, 2020, 8:50 AM

#

@polar marsh

#

Please help

#

Last hope

keen terrace Jun 9, 2020, 8:51 AM

#

My game lags so much please do something for low end devices it is destroying my experience please fix it in the next update so the gameplay is smooth and playable

fleet vigil Jun 9, 2020, 8:51 AM

#

I have proof of my account

storm flumeBOT Jun 9, 2020, 8:53 AM

#

Please refer to subpoint 4.9 in #faq for further information, @keen terrace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin canopy Jun 9, 2020, 8:53 AM

#

What's the issue,@fleet vigil?

undone bramble Jun 9, 2020, 8:54 AM

#

Hacker everywhere and in addition to alliancea ,please help

marble wasp Jun 9, 2020, 8:54 AM

#

can you help me ?

elfin canopy Jun 9, 2020, 8:54 AM

#

Report teaming up players via in-game report system,@undone bramble.

fleet vigil Jun 9, 2020, 8:55 AM

#

I cannot get access to my pubg account by it active @elfin canopy

storm flumeBOT Jun 9, 2020, 8:55 AM

#

Hello, @undone bramble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @marble wasp. Remember to read through #faq before asking questions in the support channels.

elfin canopy Jun 9, 2020, 8:55 AM

#

Do you have access to your social media linked with your PUBGM account,@fleet vigil?

marble wasp Jun 9, 2020, 8:55 AM

#

Where did the #Discord_Support section disappear?

alpine brook Jun 9, 2020, 8:55 AM

#

Mobile spelling is incorrect on this tweet

undone bramble Jun 9, 2020, 8:56 AM

#

Nothing happens that happens to the same person about 20 times, and every time I report, nothing happens

elfin canopy Jun 9, 2020, 8:56 AM

#

It has been removed temporarily, it'll be back real soon,@marble wasp.

We apologize for the inconvenience:)

fleet vigil Jun 9, 2020, 8:56 AM

#

No @elfin canopy only got access to gmail fb disibled

marble wasp Jun 9, 2020, 8:57 AM

#

Thanx @elfin canopy run

elfin canopy Jun 9, 2020, 8:58 AM

#

@alpine brook can you DM me?

alpine brook Jun 9, 2020, 8:58 AM

#

sure

fleet vigil Jun 9, 2020, 8:58 AM

#

@elfin canopy

storm flumeBOT Jun 9, 2020, 8:59 AM

#

Please refer to subpoint 2.5 in #faq for further information, @fleet vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fleet vigil Jun 9, 2020, 8:59 AM

#

Please reply

undone bramble Jun 9, 2020, 8:59 AM

#

Can I send you a video for you to see about hacker and allies?

alpine brook Jun 9, 2020, 9:00 AM

#

@elfin canopy check

fleet vigil Jun 9, 2020, 9:00 AM

#

Please help pubg account hacked 🙏 🙏 🙏

white steeple Jun 9, 2020, 9:06 AM

#

Anybody know why there is no weekly report in my pubgm account but my friends have it

elfin canopy Jun 9, 2020, 9:07 AM

#

Refer to subpoint 2.5 of #faq, @fleet vigil and follow the steps.

#

Post it in #old, @white steeple. Along with a screenshot

white steeple Jun 9, 2020, 9:08 AM

#

Okay....

loud garden Jun 9, 2020, 9:15 AM

#

When will new character andy release??? Also premium crates

night cloak Jun 9, 2020, 9:21 AM

#

hello i want to ask something that is there an official gfx tool for pubm?

elfin canopy Jun 9, 2020, 9:21 AM

#

Premium crates will be available on 21st June,@loud garden.

And update about Andy character yet, keep an eye on #news.

storm flumeBOT Jun 9, 2020, 9:21 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

night cloak Jun 9, 2020, 9:22 AM

#

isnt there any official gfx?

elfin canopy Jun 9, 2020, 9:22 AM

#

No.

night cloak Jun 9, 2020, 9:22 AM

#

Ohk

alpine brook Jun 9, 2020, 9:23 AM

#

How many times pubg mobile downloaded globally?

night cloak Jun 9, 2020, 9:23 AM

#

.gfx

#

100m+

alpine brook Jun 9, 2020, 9:25 AM

#

@night cloak i already saw 600m+ on pubgm official tweet (December 2, 2019). I want to know current figure.

tight wadi Jun 9, 2020, 9:26 AM

#

Which theme is season 14 is based

elfin canopy Jun 9, 2020, 9:27 AM

#

No update yet,@tight wadi. Keep an eye on #news

night cloak Jun 9, 2020, 9:28 AM

#

We got a guy in #findwhos being rude to me for me @ a mod to deal with a rasicist situation. If any MODS will LIKE TO REPLY nicely would be great.

#

#activities

elfin canopy Jun 9, 2020, 9:33 AM

#

Who is it,@night cloak? Screenshot please.

finite fossil Jun 9, 2020, 9:33 AM

#

my facebook account has been disabled i cant login my pubg account my id:5347739658 plzz help me regarding getting back my account or link it with my mobile no: +91 8179743113 or email id : 007mahesh22.gsv@gmail.com

night cloak Jun 9, 2020, 9:34 AM

#

📎 Screenshot_20200609-103438_Discord.jpg 📎 Screenshot_20200609-103428_Discord.jpg

#

@elfin canopy ^

safe sail Jun 9, 2020, 9:36 AM

#

Hello, i’ve lost my iphone and the one has found my iphone get to my pubg mobile account and linked it through his (email or phone) and now every game get me out, and he asked me to pay him money to give me the new linked. What shall i do? Please help me

elfin canopy Jun 9, 2020, 9:37 AM

#

@night cloak it's done. Let us know know if it repeats.

rustic sentinel Jun 9, 2020, 9:37 AM

#

My brother and i are from different countries, so can i play from his account?

elfin canopy Jun 9, 2020, 9:37 AM

#

Yes,@rustic sentinel. They won't get banned for it unless they/you use cheats.

night cloak Jun 9, 2020, 9:38 AM

#

Thanks @elfin canopy best mod in this server

rustic sentinel Jun 9, 2020, 9:38 AM

#

@elfin canopy thank you😍

elfin canopy Jun 9, 2020, 9:39 AM

#

@night cloak I'm not a mod. You're welcome :)

#

@night cloak channel?

#

Yea, I know. I'm asking where did they post this message,@night cloak?

night cloak Jun 9, 2020, 9:40 AM

#

For me you are @elfin canopy

elfin canopy Jun 9, 2020, 9:40 AM

#

Deleted or still there,@night cloak?

#

Link?

#

@night cloak screenshot, you may DM me if you want and their DUID

thick mesa Jun 9, 2020, 9:42 AM

#

Hi i have problem with my account when i try to sign in it is open as a new account (Twitter only)(Facebook disable)
Name : DēēEēēX
ID : 534961732

night cloak Jun 9, 2020, 9:43 AM

#

亗 • DADDY • 亗

#

Change my username

#

@elfin canopy

#

If there is anything wrong why wont the pubg tell whats wrong just sending same reply for 32days that account has been recovered still not.

📎 image0.png

marble wasp Jun 9, 2020, 9:47 AM

#

Where can I find the moderator ?

night cloak Jun 9, 2020, 9:50 AM

#

@marble wasp Yes?

#

@thick mesa When did the problem start?

thick mesa Jun 9, 2020, 9:52 AM

#

@night cloak Today

night cloak Jun 9, 2020, 9:52 AM

#

@thick mesa Are you on iOS?

thick mesa Jun 9, 2020, 9:52 AM

#

@night cloak yes

azure rock Jun 9, 2020, 9:52 AM

#

Unlink options disable

storm flumeBOT Jun 9, 2020, 9:52 AM

#

If you have encountered an issue with the account unlinking feature, @azure rock, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak Jun 9, 2020, 9:53 AM

#

@thick mesa What are you gonna do is, uninstall the twitter app, go to twitter.com using Safari, log out from the twitter. And then open the game.

thick mesa Jun 9, 2020, 9:54 AM

#

@night cloak ok thank u i will try

marble wasp Jun 9, 2020, 9:54 AM

#

@night cloak The account has not been closed yet

📎 image0.jpg 📎 image1.jpg 📎 image2.png

#

Where is the credibility ?

night cloak Jun 9, 2020, 9:56 AM

#

@marble wasp Banned accounts will show up even when you search them. They were banned. Feel free to let us know if you find them again in-game.

finite fossil Jun 9, 2020, 9:56 AM

#

@elfin canopy my facebook account has been disabled i cant login my pubg account my id:5347739658 plzz help me regarding getting back my account or link it with my mobile no: +91 8179743113 or email id : 007mahesh22.gsv@gmail.com

storm flumeBOT Jun 9, 2020, 9:57 AM

#

Please refer to subpoint 2.8 in #faq for further information, @finite fossil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

marble wasp Jun 9, 2020, 9:57 AM

#

@night cloak I told you that the account was not closed !!

thick mesa Jun 9, 2020, 9:57 AM

#

@night cloak it doesn’t work 😫

polar marshBOT Jun 9, 2020, 9:58 AM

#

@rancid moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marble wasp Jun 9, 2020, 9:59 AM

#

@night cloak As expected no answers .

#

Unfortunately, there is no credibility

arctic fox Jun 9, 2020, 10:02 AM

#

hi

narrow compass Jun 9, 2020, 10:03 AM

#

Hi I'll to send to you URL all hack in live in facebook or youtube because he is Hack ...

night cloak Jun 9, 2020, 10:04 AM

#

@marble wasp Feel free to report again using the link.

narrow compass Jun 9, 2020, 10:04 AM

#

oaky

night cloak Jun 9, 2020, 10:04 AM

#

@thick mesa What does it show when you open the game again?

storm flumeBOT Jun 9, 2020, 10:05 AM

#

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @narrow compass:

:white_small_square: http://bit.ly/37Lgfbm

thick mesa Jun 9, 2020, 10:06 AM

#

@night cloak samethig create new account and i am sure this is my Twitter account

narrow compass Jun 9, 2020, 10:06 AM

#

mmm @storm flume
all streamer's using facebook :!

#

now

marble wasp Jun 9, 2020, 10:06 AM

#

@night cloak I reported the account ten times but it was not closed

night cloak Jun 9, 2020, 10:07 AM

#

@thick mesa You are definitely using a different Twitter account.

narrow compass Jun 9, 2020, 10:07 AM

#

@night cloak can you help me

night cloak Jun 9, 2020, 10:08 AM

#

@marble wasp That is unfortunate. Just wait a few more days. The security team will look into your report.

thick mesa Jun 9, 2020, 10:08 AM

#

@night cloak no believe me i am 100% sure this is the account

storm flumeBOT Jun 9, 2020, 10:08 AM

#

Read my message mentioning you, @narrow compass!

night cloak Jun 9, 2020, 10:09 AM

#

@thick mesa Does it show you have linked a twitter when you try to login using Facebook?

marble wasp Jun 9, 2020, 10:09 AM

#

@night cloak I waited from 1/6 and nothing has changed !!

round bone Jun 9, 2020, 10:09 AM

#

@night cloak where can i send parental consent letter for pmis

night cloak Jun 9, 2020, 10:09 AM

#

@marble wasp Wait a few more days please.

thick mesa Jun 9, 2020, 10:10 AM

#

@night cloak Facebook is disable

night cloak Jun 9, 2020, 10:10 AM

#

@round bone To the eSports email.

marble wasp Jun 9, 2020, 10:10 AM

#

@night cloak emoji_50

round bone Jun 9, 2020, 10:10 AM

#

@night cloak can u give the mail id??

night cloak Jun 9, 2020, 10:10 AM

#

@thick mesa That is unfortunate. Could you contact the customer service from the login screen? Tell them that your account was lost.

narrow compass Jun 9, 2020, 10:11 AM

#

Hii , can you tell me now ...
The Hackers are increasing

thick mesa Jun 9, 2020, 10:11 AM

#

@night cloak in the game ?

narrow compass Jun 9, 2020, 10:12 AM

#

And you are sleeping 😩

tender cargo Jun 9, 2020, 10:12 AM

#

📎 IMG-20200609-WA0010.jpg

vale creek Jun 9, 2020, 10:13 AM

#

When character andy release?

night cloak Jun 9, 2020, 10:13 AM

#

@round bone PUBGMOBILE_ESPORT@tencentgames.com.

#

@narrow compass Please read @storm flume.

tender cargo Jun 9, 2020, 10:14 AM

#

My game was showing this update again and again please help why this was coming in golbal version @tender cargo

night cloak Jun 9, 2020, 10:14 AM

#

@thick mesa From login screen, yes.

#

@vale creek There is no information.

narrow compass Jun 9, 2020, 10:15 AM

#

no any one reply me ..

night cloak Jun 9, 2020, 10:16 AM

#

@narrow compass Did you ignore this?

📎 unknown.png

#

@tender cargo That's weird. Have you updated?

tender cargo Jun 9, 2020, 10:17 AM

#

@night cloak many times and I deleted and again download but this showing

tidal dirge Jun 9, 2020, 10:18 AM

#

Wake up sleeping support and devs... Day 12 of issue not yet resolved. What a Shame

📎 image0.png

night cloak Jun 9, 2020, 10:18 AM

#

@tender cargo How much free storage do you have? Do you use some sorta clean storage app?

storm bridge Jun 9, 2020, 10:18 AM

#

عاوز اكلم الدعم الفنى لشركة ببجى اكلمهم ازاى

storm flumeBOT Jun 9, 2020, 10:18 AM

#

Please do not use any other language aside from English in this channel, @storm bridge. Refer to #613267301243944960 for language channels.

#

You can contact the customer service via the game settings, @storm bridge. Refer to subpoint 5.3 in #faq for further instructions.

tender cargo Jun 9, 2020, 10:19 AM

#

@night cloak upto 20gb

narrow compass Jun 9, 2020, 10:19 AM

#

@night cloak just link youtube To take anything else

night cloak Jun 9, 2020, 10:19 AM

#

@tender cargo Do you use some sorta clean storage app?

narrow compass Jun 9, 2020, 10:20 AM

#

uh just link youtube To take anything else
@night cloak

night cloak Jun 9, 2020, 10:20 AM

#

@narrow compass You can use the form for YouTube. For anything else, please report in-game.

narrow compass Jun 9, 2020, 10:20 AM

#

📎 unknown.png

#

in game 😦 bad

vagrant forum Jun 9, 2020, 10:21 AM

#

It clearly says on top "Youtube channel report"

narrow compass Jun 9, 2020, 10:21 AM

#

yup

feral knoll Jun 9, 2020, 10:21 AM

#

@narrow compass you can only report youtube channels not facebook accounts/pages

night cloak Jun 9, 2020, 10:21 AM

#

Please report in-game for Facebook and other sites.

tender cargo Jun 9, 2020, 10:22 AM

#

@night cloak yes I use it

night cloak Jun 9, 2020, 10:22 AM

#

@tender cargo Please uninstall those and reinstall the game.

tender cargo Jun 9, 2020, 10:23 AM

#

Ok @night cloak and thank you

storm bridge Jun 9, 2020, 10:23 AM

#

I need to tack any technical support from pupg

storm flumeBOT Jun 9, 2020, 10:23 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @storm bridge. Remember to read through #faq before asking questions in the support channels.

narrow compass Jun 9, 2020, 10:23 AM

#

Know because your company is only for profit for no fun only In short I know many people who left the game approximately 20 - 50 because of the hackers only.
Deactivate the game on the SmartGaga emulator so that the hacker does not start originally or the money only interests you # profit.😫

cold sandal Jun 9, 2020, 10:24 AM

#

I want to report a player in my random squad who was killing us I have screenshots I have reported him in game but I want to report him to admins as well

night cloak Jun 9, 2020, 10:25 AM

#

An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.
@narrow compass

vagrant forum Jun 9, 2020, 10:25 AM

#

SmartGaga and other emulators do not get matched with Gameloop anymore, so as long as you are using Gameloop you won't encounter many cheaters.

spring zephyr Jun 9, 2020, 10:25 AM

#

@cold sandal Report them in-game

cold sandal Jun 9, 2020, 10:25 AM

#

only in game?

#

OK already done

storm bridge Jun 9, 2020, 10:26 AM

#

5229093970

#

I need to tack any technical support from pupg

spring zephyr Jun 9, 2020, 10:26 AM

#

@storm bridge What's the issue?

polar marshBOT Jun 9, 2020, 10:27 AM

#

@storm bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

narrow compass Jun 9, 2020, 10:28 AM

#

your robot or BOT is no replay it need a development not stay at home and hacker's in increasing and you a sleeping at home ..

polar marshBOT Jun 9, 2020, 10:30 AM

#

@glad crane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

narrow compass Jun 9, 2020, 10:31 AM

#

@night cloak I'm so sorry , he is using a ByPass or like it , to
paireding only with mobile or iPad

night cloak Jun 9, 2020, 10:32 AM

#

Report them via in-game @narrow compass

narrow compass Jun 9, 2020, 10:35 AM

#

@vagrant forum " you won't encounter many cheaters " .
Your developer can cut a hacker , and your game back to playing , not sleeping at home ...

vagrant forum Jun 9, 2020, 10:35 AM

#

I can't even understand what you're saying.

hushed spire Jun 9, 2020, 10:36 AM

#

Hi

feral knoll Jun 9, 2020, 10:36 AM

#

@narrow compass is your main language is Arabic?

hushed spire Jun 9, 2020, 10:37 AM

#

Hi

narrow compass Jun 9, 2020, 10:37 AM

#

yup

hushed spire Jun 9, 2020, 10:37 AM

#

أني أكلت باند ظلم

storm flumeBOT Jun 9, 2020, 10:37 AM

#

Please do not use any other language aside from English in this channel, @hushed spire. Refer to #613267301243944960 for language channels.

narrow compass Jun 9, 2020, 10:37 AM

#

uh yup 🙂

feral knoll Jun 9, 2020, 10:38 AM

#

@narrow compass you can join MENA server they will help you with arabic language. link in #613267301243944960.

polar marshBOT Jun 9, 2020, 10:38 AM

#

@hushed spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight wolf Jun 9, 2020, 10:40 AM

#

How to check my grenader rank?

#

@spring zephyr

compact iris Jun 9, 2020, 10:41 AM

#

Hi

polar marshBOT Jun 9, 2020, 10:41 AM

#

@toxic pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jun 9, 2020, 10:42 AM

#

@midnight wolf

📎 Screenshot_108.png

#

Click on region

feral knoll Jun 9, 2020, 10:43 AM

#

@compact iris hi, please state your issue.

solar moon Jun 9, 2020, 10:44 AM

#

📎 unknown.png

#

pls help me

storm flumeBOT Jun 9, 2020, 10:44 AM

#

Please refer to subpoint 4.5 in #faq for further information, @solar moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

solar moon Jun 9, 2020, 10:44 AM

#

i cant join the game

worldly jewel Jun 9, 2020, 10:44 AM

#

Can someone please help me out?

spring zephyr Jun 9, 2020, 10:44 AM

#

@solar moon Follow @storm flume's message

compact iris Jun 9, 2020, 10:44 AM

#

I found a hacker but i cant make report on cheating report channel

polar marshBOT Jun 9, 2020, 10:44 AM

#

@pliant swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jun 9, 2020, 10:45 AM

#

Hello, @compact iris!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

feral knoll Jun 9, 2020, 10:45 AM

#

The channel is closed for everyone @compact iris. Rank up to lvl 10 if you wanna post in there when it’s reopened.

narrow compass Jun 9, 2020, 10:45 AM

#

@feral knoll Hi , No one responds to me now , and the time now is noon

polar marshBOT Jun 9, 2020, 10:46 AM

#

@worldly jewel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jun 9, 2020, 10:47 AM

#

@narrow compass What's the issue?

night cloak Jun 9, 2020, 10:49 AM

#

Report them to Facebook

#

@narrow compass

narrow compass Jun 9, 2020, 10:51 AM

#

hhhh , Your company does not have any hand in this business, or your company is not responsible for the defect. I want the account of the person who connected it to " conqueror " or something else.

rose sundial Jun 9, 2020, 10:53 AM

#

my pubg mobile account is hacked and the hacker link his Google play games account to my account can you unlink this email ?

storm flumeBOT Jun 9, 2020, 10:53 AM

#

Please refer to subpoint 2.5 in #faq for further information, @rose sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

narrow compass Jun 9, 2020, 10:55 AM

#

no replay #hhh

night cloak Jun 9, 2020, 10:56 AM

#

Report that stream to Facebook and his game Account to in-game customer service@narrow compass

#

And stop sending links in here

narrow compass Jun 9, 2020, 10:56 AM

#

uh okay

rose sundial Jun 9, 2020, 10:58 AM

#

can you unlink the hacker account ?

night cloak Jun 9, 2020, 10:58 AM

#

@rose sundial follow the #faq 2.5

polar marshBOT Jun 9, 2020, 10:59 AM

#

@urban bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

narrow compass Jun 9, 2020, 11:00 AM

#

Me and others reported him more than 20 times, but the game does not respond only. Thank you for the hack and the inconvenience of your game.
(Inconvenience) is just an update every time you do advertisements and hackers, more than before and every time you increase it. @night cloak

storm flumeBOT Jun 9, 2020, 11:00 AM

#

Please contact Discord's customer service for this matter, @urban bridge.

:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com

#

Hello, @narrow compass!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

narrow compass Jun 9, 2020, 11:02 AM

#

I can't get ID and anything because he is using multi account #hhh .

solar moon Jun 9, 2020, 11:02 AM

#

i use gameloop anyone have any method to fix this

📎 unknown.png

#

i change dns and do all solution in #faq

polar marshBOT Jun 9, 2020, 11:03 AM

#

@narrow compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fringe fulcrum Jun 9, 2020, 11:03 AM

#

Good morning, my account has been stolen and I need to restore it and change the email bind

storm flumeBOT Jun 9, 2020, 11:04 AM

#

Please refer to subpoint #2.8 in #faq for further information, @fringe fulcrum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

You can now access #emulator-chat and #emulator-support, @solar moon. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

tardy whale Jun 9, 2020, 11:05 AM

#

When premium crate come

feral knoll Jun 9, 2020, 11:05 AM

#

@tardy whale 21 june.

vast prairie Jun 9, 2020, 11:11 AM

#

📎 Screenshot_2020-06-09-00-51-54-81.png

#

Please help this is showing when i logged in

night cloak Jun 9, 2020, 11:12 AM

#

Reinstall the game

vast prairie Jun 9, 2020, 11:12 AM

#

Rock47 already done 5 times

#

Please help me out

#

Anybody here for helping me 😭🙏

median rune Jun 9, 2020, 11:15 AM

#

@bold siren Excuse me

#

@last birch

#

@night cloak

night cloak Jun 9, 2020, 11:18 AM

#

Did you try clearing the device cache @median rune

tidal dirge Jun 9, 2020, 11:19 AM

#

Another guy with the same problem

night cloak Jun 9, 2020, 11:19 AM

#

Or tried switching devices

tidal dirge Jun 9, 2020, 11:19 AM

#

@vast prairie we have been struggling to get a proper response on this issue since 11 days

median rune Jun 9, 2020, 11:19 AM

#

‏My account was hacked and I talked to Technical Support in the PUBG Game (2.5) and send me ( Hi Soldier,

Thank you for reaching out to us!

We understand your concern regarding your hacked PUBG account.

Could you please help us with the confirmation that whether the hacker has linked his social media account to your PUBG MOBILE account or he hacked your social media which was already linked to your in-game account so that we can investigate further?

Do not hesitate to contact us should you need any assistance in the future.

Best regards,

Shaw K
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support ) What should I do? @night cloak

tidal dirge Jun 9, 2020, 11:19 AM

#

These guys are just sitting on the issue...

#

The number of people reported the issue has gone to double digits

#

These lazy people are just waiting for everyone to be affected before acting on it

night cloak Jun 9, 2020, 11:20 AM

#

@tidal dirge please do move to a discussion channel

tidal dirge Jun 9, 2020, 11:20 AM

#

Discussion for what?

night cloak Jun 9, 2020, 11:20 AM

#

@median rune wait for them to contact as your request is being processed

tidal dirge Jun 9, 2020, 11:21 AM

#

Am not discussing anything

night cloak Jun 9, 2020, 11:21 AM

#

This ain't a place for conversations

tidal dirge Jun 9, 2020, 11:21 AM

#

Just telling the state of affairs to this person who is facing the same issue as mine

night cloak Jun 9, 2020, 11:21 AM

#

Already told you, reinstall the game or wait for a patch update

tidal dirge Jun 9, 2020, 11:21 AM

#

He hasn’t even replied, that doesn’t count as a conversation

#

Reinstalled 100 times, don’t you guys get it that it’s not an issue with the phone?

#

More and more people reporting the same issue everyday. All being turned deaf ears

#

2 patch update have come in past 11 days... so what patch update are you asking me to wait for lol.... yaal have no idea what the devs on

#

Pathetic - shall feel ashamed on the incompetence

vast prairie Jun 9, 2020, 11:28 AM

#

Can i didnot get back my account ?😭

polar marshBOT Jun 9, 2020, 11:29 AM

#

@rugged brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tidal dirge Jun 9, 2020, 11:29 AM

#

Can i didnot get back my account ?😭
@vast prairie you not going to get any help here... will end up wasting ur time as I’m doing since past 11 days.

polar marshBOT Jun 9, 2020, 11:29 AM

#

@hard tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vast prairie Jun 9, 2020, 11:35 AM

#

I repair the game reinstall it but still same problem 🙏 @night cloak

night cloak Jun 9, 2020, 11:38 AM

#

Try logging in with a different device @vast prairie

vast prairie Jun 9, 2020, 11:38 AM

#

Tried but failed same issues

formal locust Jun 9, 2020, 11:39 AM

#

Are premier crates coming back ?

feral knoll Jun 9, 2020, 11:39 AM

#

@formal locust 21 june

vast prairie Jun 9, 2020, 11:39 AM

#

@night cloak please help us

night cloak Jun 9, 2020, 11:40 AM

#

Okay means 21 June is the date for premium crates

#

All I can advise is reinstalling the game on both devices or just playing on one of them.@vast prairie

#

@night cloak yes

vast prairie Jun 9, 2020, 11:42 AM

#

But game is not opening yet how i play ? @night cloak

buoyant nymph Jun 9, 2020, 11:43 AM

#

Guys help me

#

How can I send uc to my friend using iphone? Help

vast prairie Jun 9, 2020, 11:44 AM

#

I invested lot of money in this id .and play this game in legit way but why me @night cloak

spring zephyr Jun 9, 2020, 11:44 AM

#

@buoyant nymph https://www.pubgmobile.com/pay
Use this site to buy the UC for him/her.

buoyant nymph Jun 9, 2020, 11:44 AM

#

Aight thanks

#

Should I log my facebook in?

vast prairie Jun 9, 2020, 11:45 AM

#

@night cloak any patch update ?

polar marshBOT Jun 9, 2020, 11:45 AM

#

@dark inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jun 9, 2020, 11:46 AM

#

@vast prairie no info about that

#

Try the thing I told you before

wide wharf Jun 9, 2020, 11:46 AM

#

How long until #cheater-reports available again?

vast prairie Jun 9, 2020, 11:46 AM

#

@night cloak okay thanks

night cloak Jun 9, 2020, 11:47 AM

#

the channel will be reopened when the latest reports have been processed.@wide wharf

azure folio Jun 9, 2020, 11:50 AM

#

their is a player spreading hate about islam religion and its holy prophet by using abusive name and hateful description ! player id 5116901043

night cloak Jun 9, 2020, 11:50 AM

#

@azure folio report them via in-game

azure folio Jun 9, 2020, 11:50 AM

#

sure

📎 image0.jpg

crisp garden Jun 9, 2020, 11:55 AM

#

So where's the discord support

night cloak Jun 9, 2020, 11:55 AM

#

Why pubg don't ban players doing teamup in Bonus challenge instantly??? Players pay UC to play and players cheating must get instant ban but nothing happens

loud garden Jun 9, 2020, 11:58 AM

#

@night cloak yes this happend with me today 2 players are teaming up and they killed me in bonus challenge

night cloak Jun 9, 2020, 11:59 AM

#

@loud garden i have reported player last week and that same guy is still playing pubg bonus Challenge with doing teamUp😑😑

#

last game I played I died because more than 6 players were teaming up in Bonus challenge and who do I complain it to?

cobalt lion Jun 9, 2020, 12:06 PM

#

hi guys how are you all so how to be moderator

storm flumeBOT Jun 9, 2020, 12:07 PM

#

Please refer to subpoint 6.3 in #faq for further information, @cobalt lion. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jun 9, 2020, 12:08 PM

#

@crisp garden It's will come back soon, sorry for the inconvenience.

night cloak Jun 9, 2020, 12:09 PM

#

Hello, is there a way to change my email password? ( the new link email method)?

feral knoll Jun 9, 2020, 12:11 PM

#

@night cloak from login page enter a wrong password you will get a forgot password option

noble ether Jun 9, 2020, 12:13 PM

#

Which will be next update 0
18.5 or 0.19.0

night cloak Jun 9, 2020, 12:13 PM

#

@feral knoll alright thanks mate, it worked

storm flumeBOT Jun 9, 2020, 12:14 PM

#

We currently do not have a specific release date for the upcoming update, @noble ether. Once we do, we will publish further information in #news.

noble ether Jun 9, 2020, 12:14 PM

#

Ok

azure rock Jun 9, 2020, 12:17 PM

#

Future next update unlink

storm flumeBOT Jun 9, 2020, 12:18 PM

#

We currently do not have a specific release date for the upcoming update, @azure rock. Once we do, we will publish further information in #news.

crisp garden Jun 9, 2020, 12:33 PM

#

Change my name to "Im done with discord"

spring zephyr Jun 9, 2020, 12:33 PM

#

@crisp garden Done.
||Unblock me||

crisp garden Jun 9, 2020, 12:34 PM

#

Yeah sure

wild sorrel Jun 9, 2020, 12:38 PM

#

Hello, How I can change the zoom of the third person mode on mobile?

spring zephyr Jun 9, 2020, 12:39 PM

#

@wild sorrelCan you explain your issue in detail please.

blazing yew Jun 9, 2020, 12:40 PM

#

@storm flume Andy character release date

storm flumeBOT Jun 9, 2020, 12:40 PM

#

We currently do not have a specific release date for the upcoming update, @blazing yew. Once we do, we will publish further information in #news.

wild sorrel Jun 9, 2020, 12:40 PM

#

Before people could edit camera view of third person mode like zoom out

wraith fable Jun 9, 2020, 12:40 PM

#

my account been stolen in the internet cafe what can i do

azure rock Jun 9, 2020, 12:40 PM

#

0.18.5 update date

wraith fable Jun 9, 2020, 12:42 PM

#

?

storm flumeBOT Jun 9, 2020, 12:43 PM

#

We currently do not have a specific release date for the upcoming update, @azure rock. Once we do, we will publish further information in #news.

spring zephyr Jun 9, 2020, 12:43 PM

#

@wraith fable Do you still have access to your account

wraith fable Jun 9, 2020, 12:43 PM

#

no he stolen facebook account

spring zephyr Jun 9, 2020, 12:44 PM

#

@wild sorrel I still didn't get what you are trying to say.

upper kiln Jun 9, 2020, 12:44 PM

#

Summerland:Event 9 - daily deal pack..what it means? Can we get that 8uc+1 * scarap+10silver in it?Please explain that?

spring zephyr Jun 9, 2020, 12:44 PM

#

@wraith fable You can access your account right?

wraith fable Jun 9, 2020, 12:44 PM

#

no

storm flumeBOT Jun 9, 2020, 12:44 PM

#

Please refer to subpoint 2.8 in #faq for further information, @wraith fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

steep summit Jun 9, 2020, 12:46 PM

#

Hello

young crow Jun 9, 2020, 12:46 PM

#

When will Andy Character will come in Pubg Mobile Global

storm flumeBOT Jun 9, 2020, 12:46 PM

#

We currently do not have a specific release date for the upcoming update, @young crow. Once we do, we will publish further information in #news.

steep summit Jun 9, 2020, 12:46 PM

#

Hello i need help

young crow Jun 9, 2020, 12:46 PM

#

And when will premium crate will come!!

short eagle Jun 9, 2020, 12:47 PM

#

june 21 @young crow

young crow Jun 9, 2020, 12:47 PM

#

Ty Soo Much!! Fast Service pubgm_op

upper kiln Jun 9, 2020, 12:48 PM

#

Summerland:Event 9 - daily deal pack..what it means? Can we get that 8uc+1 * scarap+10silver in it?Please explain that? Answer plz@short eagle

steep summit Jun 9, 2020, 12:48 PM

#

How i can speak for customer service !! Can anyone tell me please !!

storm flumeBOT Jun 9, 2020, 12:48 PM

#

You can contact the customer service via the game settings, @steep summit. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr Jun 9, 2020, 12:49 PM

#

@upper kiln Can you give a screenshot of that event please.

upper kiln Jun 9, 2020, 12:50 PM

#

📎 FB_IMG_1591707023126.jpg

#

About EVENT 9 Daily Deal Pack @spring zephyr

drowsy lotus Jun 9, 2020, 12:52 PM

#

Pubg when will you release premium crate in india

vivid merlin Jun 9, 2020, 12:53 PM

#

they return june 21

drowsy lotus Jun 9, 2020, 12:54 PM

#

@vivid merlin thanks

elfin canopy Jun 9, 2020, 12:55 PM

#

Let's wait for 17th June,@upper kiln. The event will be launched on that date, it'll be more clear after that.

drowsy lotus Jun 9, 2020, 12:56 PM

#

@vivid merlin are you from India

spring zephyr Jun 9, 2020, 12:56 PM

#

@drowsy lotus Use discussion channels for conversations.

upper kiln Jun 9, 2020, 12:56 PM

#

@elfin canopy LoL..Thanks for your answer..Its helpful PubgmConfused

elfin canopy Jun 9, 2020, 12:57 PM

#

;-;

sick shale Jun 9, 2020, 12:59 PM

#

Hello, How I can change the zoom of the third person mode on mobile?
@wild sorrel it's not possible

young crow Jun 9, 2020, 1:01 PM

#

New Companion "German Shepherd" is coming in Pubg Mobile because in Beta Version there is leaks of new companion! YouTube
Please tell is the new companion is coming or not!!

tribal gull Jun 9, 2020, 1:02 PM

#

hello

storm flumeBOT Jun 9, 2020, 1:02 PM

#

We currently do not have a specific release date for the upcoming update, @young crow. Once we do, we will publish further information in #news.

polar marshBOT Jun 9, 2020, 1:02 PM

#

@tribal gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn ivy Jun 9, 2020, 1:04 PM

#

Whenever I do the seven seas set emote on lobby it doesn't show the sword my character only does animation....

spring zephyr Jun 9, 2020, 1:05 PM

#

@night cloak Nope.

polar marshBOT Jun 9, 2020, 1:05 PM

#

@unique mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jun 9, 2020, 1:06 PM

#

@autumn ivy I think that it doesn't show the sword.

autumn ivy Jun 9, 2020, 1:06 PM

#

It showed yesterday

#

I changed my outfit today and it stopped showing the sword

spring zephyr Jun 9, 2020, 1:06 PM

#

@unique mason Can you upload a screenshot of the ban message.

#

@autumn ivy Try doing a routine repair.

autumn ivy Jun 9, 2020, 1:07 PM

#

Ok

lapis blaze Jun 9, 2020, 1:07 PM

#

when u will optamize pubgmobile for gameloop

#

?

storm flumeBOT Jun 9, 2020, 1:07 PM

#

You can now access #emulator-chat and #emulator-support, @lapis blaze. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

#

Please refer to subpoint 4.11 in #faq for further information, @unique mason. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

autumn ivy Jun 9, 2020, 1:09 PM

#

Still no, Is it because of falcon?

#

-_- omg ues

#

It was because of falcon...

kind drift Jun 9, 2020, 1:10 PM

#

report it as a bug then

#

you can do that in game or #old

hardy pond Jun 9, 2020, 1:11 PM

#

Hi I have a problem with the game and I contacted the support team but I did not get help

spring zephyr Jun 9, 2020, 1:11 PM

#

@hardy pond What's the issue?

storm flumeBOT Jun 9, 2020, 1:13 PM

#

Please refer to subpoint 2.5 in #faq for further information, @hardy pond. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

loud garden Jun 9, 2020, 1:13 PM

#

When will beard look unlock???

craggy blade Jun 9, 2020, 1:14 PM

#

@loud garden It's already unlocked. It was in season 7 elite royal pass

loud garden Jun 9, 2020, 1:15 PM

#

@craggy blade but i start play pubg in season 8 so it shows locked

vagrant forum Jun 9, 2020, 1:17 PM

#

You can't get it.

keen dew Jun 9, 2020, 1:17 PM

#

@loud garden if u want unlock that so buy season 6 royal pass to unlock that feature

patent anchor Jun 9, 2020, 1:17 PM

#

@polar marsh i need help no enevt is shown in my id my all friend gets lots of gifts from this event and in my account only spins are shown why so it is happening from last 2 months i need help

karmic trench Jun 9, 2020, 1:18 PM

#

@keen dew season 7

patent anchor Jun 9, 2020, 1:21 PM

#

@polar marsh ??

hardy pond Jun 9, 2020, 1:21 PM

#

Why can't I put my issue here?

feral knoll Jun 9, 2020, 1:22 PM

#

@patent anchor make sure you have the same region as your friends

spring zephyr Jun 9, 2020, 1:22 PM

#

@hardy pond Someone linked his/her account to your account right?

hardy pond Jun 9, 2020, 1:23 PM

#

@spring zephyr yes

spring zephyr Jun 9, 2020, 1:23 PM

#

@patent anchor If you are talking about the Guncraft event then
The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

storm flumeBOT Jun 9, 2020, 1:23 PM

#

Please refer to subpoint 2.5 in #faq for further information, @hardy pond. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

karmic trench Jun 9, 2020, 1:24 PM

#

@spring zephyr will everyone get the s12k skin for free when its available?

spring zephyr Jun 9, 2020, 1:24 PM

#

I think so.

patent anchor Jun 9, 2020, 1:24 PM

#

@feral knoll i am not talking about region limited events i am talking about other events which comes in all regions

karmic trench Jun 9, 2020, 1:25 PM

#

@spring zephyr hope they don't bcz i already have that and i dont want my friends to get that😂

marsh gust Jun 9, 2020, 1:26 PM

#

Hey. I accidentally clicked on under 18, now it gives me reminders and breaks every few hours, i cant change it for a whole month. I need some assistance from staff

patent anchor Jun 9, 2020, 1:26 PM

#

@spring zephyr no bro not that event i am talking about general events like 1 uc bounty , sprinkler event etc.....

night cloak Jun 9, 2020, 1:26 PM

#

@marsh gust we can't help you with that. You need to wait.

light kernel Jun 9, 2020, 1:26 PM

#

I need to report a cheater but I don't have permission to report in #cheater-reports

marsh gust Jun 9, 2020, 1:27 PM

#

A whole month for that?

spring zephyr Jun 9, 2020, 1:27 PM

#

@maiden roseBehave, and only use English here

marsh gust Jun 9, 2020, 1:27 PM

#

So a game this big, has such a big addition, with no confirmation message whatsoever and the waiting time is 1 month? tf is this lmao

spring zephyr Jun 9, 2020, 1:27 PM

#

@marsh gust Yes.

light kernel Jun 9, 2020, 1:27 PM

#

I need to report a cheater but I don't have permission to report in #cheater-reports <@&481161015728406538>

spring zephyr Jun 9, 2020, 1:27 PM

#

@light kernel Read the last + pinned messages in the #cheater-reports channel.

outer spoke Jun 9, 2020, 1:27 PM

#

Why the premium crates has gone?
Or its temporary removed?

night cloak Jun 9, 2020, 1:28 PM

#

Keep chatting in the server until you reach level 10 to be able to send messages in #clans and in #cheater-reports You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation. @light kernel

spring zephyr Jun 9, 2020, 1:28 PM

#

@light kernel Please don't tag the moderator role. It's only for emergencies.

light trout Jun 9, 2020, 1:28 PM

#

@light kernel Please refrain from mentioning the moderator's role unless there is a moderator required for quick action in the channel. The role is made mentionable for emergency purposes.
Missusing this mention will lead to a stricter moderation actions.

outer spoke Jun 9, 2020, 1:28 PM

#

@light trout make it no ping role...

craggy blade Jun 9, 2020, 1:28 PM

#

@outer spoke They will be back on 21st June

outer spoke Jun 9, 2020, 1:28 PM

#

@craggy blade oh thanks dude

craggy blade Jun 9, 2020, 1:28 PM

#

Welcome :)

marsh gust Jun 9, 2020, 1:28 PM

#

Theres no other way than waiting a whole month? Rocky47?

spring zephyr Jun 9, 2020, 1:29 PM

#

@marsh gust Nope.

marsh gust Jun 9, 2020, 1:29 PM

#

wow ggs im screwed

patent anchor Jun 9, 2020, 1:29 PM

#

Why no one is helping ??

marsh gust Jun 9, 2020, 1:29 PM

#

Cause its tencent

outer spoke Jun 9, 2020, 1:29 PM

#

@patent anchor I can help you

hardy pond Jun 9, 2020, 1:29 PM

#

@storm flume @spring zephyr
I contacted them and provided the full information, but I did not get help and I am afraid that the hacker will tamper with the game files or use cheating so that my account will be prepared. Do you want to send you the message I received from the in-game support team

spring zephyr Jun 9, 2020, 1:29 PM

#

@hardy pond Wait for there response.

maiden rose Jun 9, 2020, 1:29 PM

#

Why premium crate is removed from the crate section

patent anchor Jun 9, 2020, 1:29 PM

#

@outer spoke check my messages above and help

spring zephyr Jun 9, 2020, 1:30 PM

#

@maiden rose The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

outer spoke Jun 9, 2020, 1:30 PM

#

@patent anchor ok

gentle cape Jun 9, 2020, 1:30 PM

#

📎 Screenshot_2020-06-09-13-45-19-615_com.tencent.mobileqqno.jpg

feral knoll Jun 9, 2020, 1:30 PM

#

@patent anchor please send a screenshoot of event your talking about

outer spoke Jun 9, 2020, 1:31 PM

#

@patent anchor you can see a gift option their click on that and redeem gifts from its redeem menue

hardy pond Jun 9, 2020, 1:31 PM

#

@spring zephyr My request has been answered without assistance. Do you want a copy of the reply message?

patent anchor Jun 9, 2020, 1:31 PM

#

@feral knoll how can i send them in my account they are not avaliable i donot get a single event in my acc.

spring zephyr Jun 9, 2020, 1:31 PM

#

@hardy pond What did it said?

feral knoll Jun 9, 2020, 1:32 PM

#

@patent anchor your friend

gentle cape Jun 9, 2020, 1:32 PM

#

My account is bennad wyh

outer spoke Jun 9, 2020, 1:32 PM

#

@gentle cape you will have the reason in the ban message

gentle cape Jun 9, 2020, 1:33 PM

#

📎 Screenshot_2020-06-09-13-45-19-615_com.tencent.mobileqqno.jpg

maiden rose Jun 9, 2020, 1:33 PM

#

Lol

gentle cape Jun 9, 2020, 1:33 PM

#

Yes

#

🤔🤔🤔

polar marshBOT Jun 9, 2020, 1:33 PM

#

@gentle cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent anchor Jun 9, 2020, 1:33 PM

#

@outer spoke not asking about those events

outer spoke Jun 9, 2020, 1:34 PM

#

@patent anchor then?

#

@patent anchor 1uc bounty?

patent anchor Jun 9, 2020, 1:34 PM

#

Yes and other events

outer spoke Jun 9, 2020, 1:34 PM

#

@patent anchor bro go in it and do claim

hardy pond Jun 9, 2020, 1:34 PM

#

@spring zephyr
Hello KABUS屮,

Thank you for contacting us!

We understand that your account has been hacked.

We are sorry to hear that you have issues with your account. To help you in resolving the issue, we recommend you reset your Social Networking account password. While resetting, make sure that its different from the previous one and do not share login details to anyone.

If you are unable to reset your password, we suggest you contact the particular Social Networking support that you are using as login details.

If the issue still persists even after updating your password or have any other concerns, please do let us know so we can help you that.

Best regards,

Vinni B.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
Thus they responded and the conversation was closed afterwards

patent anchor Jun 9, 2020, 1:34 PM

#

From last 2 months no event showed up in my account

#

@outer spoke are u mad or what if it was shown in my id why would i ask for help

outer spoke Jun 9, 2020, 1:35 PM

#

@hardy pond bro do the thing what is said in jtit

spring zephyr Jun 9, 2020, 1:35 PM

#

@hardy pond Follow this, do it as the message says

📎 StitchIt_20203001051957_769.png

#

@patent anchor Can you upload a screenshot of your event tabs.

outer spoke Jun 9, 2020, 1:36 PM

#

@patent anchor bro do click(<< ) this type of options so you can see event

patent anchor Jun 9, 2020, 1:36 PM

#

@hardy pond help me

dire crescent Jun 9, 2020, 1:36 PM

#

Does ping of players playing in room depends upon ping of room owner ? suspicious

patent anchor Jun 9, 2020, 1:37 PM

#

@outer spoke bro on clicking this only spins are avaliable from last 2 month it doesnt show any event

outer spoke Jun 9, 2020, 1:37 PM

#

@dire crescent nope

#

@patent anchor hmm okay that's ur glitch

spring zephyr Jun 9, 2020, 1:37 PM

#

@patent anchor Can you upload a screenshot of your event tabs please.

outer spoke Jun 9, 2020, 1:37 PM

#

Try log out an log in@patent anchor re login🤦‍♂️

spring zephyr Jun 9, 2020, 1:38 PM

#

@dire crescent No, it depends on the server and your net.

outer spoke Jun 9, 2020, 1:38 PM

#

@dire crescent no bro

#

@spring zephyr network as well bro

patent anchor Jun 9, 2020, 1:38 PM

#

@outer spoke u mad person i have tried it 1000000 times no effect

outer spoke Jun 9, 2020, 1:38 PM

#

@patent anchor shu try login in with different id

#

If you tried that also then upload ss

spring zephyr Jun 9, 2020, 1:39 PM

#

@patent anchor Upload a screenshot of your event tab please, so I can see.

outer spoke Jun 9, 2020, 1:39 PM

#

Then we may help

patent anchor Jun 9, 2020, 1:40 PM

#

@outer spoke omfg tried from 10 id if u dont know anything then just shut up such irritating you are

#

📎 Screenshot_2020-06-09-19-09-16-57.jpg

outer spoke Jun 9, 2020, 1:40 PM

#

Bro u mad person i have tried it 1000000 times no effect
@patent anchor wait you can never do that

#

@patent anchor making fool you can see that

#

@patent anchor scroll it left side

hardy pond Jun 9, 2020, 1:40 PM

#

@spring zephyr
I did everything they asked me, I gave them the ID of my account, the name of the media account associated with the game, the date the account was created, and screenshots for in-game purchases, and everything as they requested, but I was not helped in the end. I literally applied what I sent in the photo

spring zephyr Jun 9, 2020, 1:40 PM

#

@patent anchor Click on events please.
And give a SS of that

patent anchor Jun 9, 2020, 1:41 PM

#

Only spins are there no events how can i send ss omg

#

Are u in your senses ?

outer spoke Jun 9, 2020, 1:41 PM

#

@hardy pond wait from response

#

@patent anchor bro swipe it left side😡

vital widget Jun 9, 2020, 1:41 PM

#

When will gun craft live for all

spring zephyr Jun 9, 2020, 1:42 PM

#

@vital widget Soon.

patent anchor Jun 9, 2020, 1:42 PM

#

@outer spoke i have tried swiping 100000000 times it is not there

vital widget Jun 9, 2020, 1:42 PM

#

Next update

outer spoke Jun 9, 2020, 1:42 PM

#

Not possible

spring zephyr Jun 9, 2020, 1:42 PM

#

@patent anchor Send a SS of this.

📎 Screenshot_110.png

patent anchor Jun 9, 2020, 1:42 PM

#

@outer spoke that is what i am saying u fool it is not there

#

Wait

vital widget Jun 9, 2020, 1:43 PM

#

BRO WILL GUNCRAFT live on next update??

dire crescent Jun 9, 2020, 1:43 PM

#

@spring zephyr buddy in our customs Nepalese and Indian and Saudi Arabian teams play together can this be a reason of high ping of players playing in room ?

spring zephyr Jun 9, 2020, 1:43 PM

#

@vital widget You will get it soon.

patent anchor Jun 9, 2020, 1:43 PM

#

📎 Screenshot_2020-06-09-19-13-21-49_dac7cc7571c39b392df64923967cf7da.jpg

#

See nothing is there u all are getting lots of gifts from events and i get nothing 😭😭

still frost Jun 9, 2020, 1:44 PM

#

Hello guys

patent anchor Jun 9, 2020, 1:44 PM

#

@spring zephyr @outer spoke now see n reply

elfin canopy Jun 9, 2020, 1:45 PM

#

@still frost use #media instead.

still frost Jun 9, 2020, 1:45 PM

#

Sorryi don't know

patent anchor Jun 9, 2020, 1:46 PM

#

Why are you all quite now

still frost Jun 9, 2020, 1:46 PM

#

What's going here bro

patent anchor Jun 9, 2020, 1:46 PM

#

Its a huge glitch who will compensate me of deprieved gifts ?

elfin canopy Jun 9, 2020, 1:47 PM

#

Did you try repairing your game,@patent anchor?

patent anchor Jun 9, 2020, 1:47 PM

#

Yes i have tried every thing before coming here

#

Not one time but 100 times

elfin canopy Jun 9, 2020, 1:48 PM

#

What's your region?

dire crescent Jun 9, 2020, 1:48 PM

#

In our customs Nepalese and Indian and Saudi Arabian teams play together can this be a reason of high ping of players playing in room ?

elfin canopy Jun 9, 2020, 1:48 PM

#

In-game and where you currently live.

patent anchor Jun 9, 2020, 1:48 PM

#

I want to talk to official pubg support

#

@elfin canopy i have tried changing it 3 times then also no effect

elfin canopy Jun 9, 2020, 1:49 PM

#

Contact them via in-game customer support, @patent anchor.

Do post about it in #old along with that screenshot.

empty dragon Jun 9, 2020, 1:49 PM

#

📎 IMG-20200609-WA0096.jpg

feral knoll Jun 9, 2020, 1:49 PM

#

how did you changed it 3 times in 2 month PubgmConfused

empty dragon Jun 9, 2020, 1:49 PM

#

Whats that i'm confused

patent anchor Jun 9, 2020, 1:49 PM

#

In game doesnt help there is one more glitch in my game @elfin canopy

elfin canopy Jun 9, 2020, 1:49 PM

#

No,@dire crescent! It shouldn't be the reason.

empty dragon Jun 9, 2020, 1:49 PM

#

After 1 hour it comes what should i do need

merry pebble Jun 9, 2020, 1:49 PM

#

@normal fulcrum Please solve this soon

📎 Screenshot_2020-06-06-08-56-29-223_com.tencent.ig.jpg

empty dragon Jun 9, 2020, 1:50 PM

#

Help

neat grail Jun 9, 2020, 1:50 PM

#

@empty dragon settings > other > click yes

empty dragon Jun 9, 2020, 1:50 PM

#

Can you plz explain

normal fulcrum Jun 9, 2020, 1:50 PM

#

@merry pebble Still now solved?

elfin canopy Jun 9, 2020, 1:50 PM

#

@empty dragon you're under 18, it's a health reminder.

empty dragon Jun 9, 2020, 1:50 PM

#

So hown to remove it

patent anchor Jun 9, 2020, 1:50 PM

#

@feral knoll no bro i dont remember from how long its happening

dire crescent Jun 9, 2020, 1:50 PM

#

@elfin canopy so what can be the reason buddy ! Players are having ping issues

empty dragon Jun 9, 2020, 1:51 PM

#

I'm 14 basically

patent anchor Jun 9, 2020, 1:51 PM

#

Would anyone help this is one glitch there is another glitch with my id try seatching my name u will find nothing

feral knoll Jun 9, 2020, 1:51 PM

#

@patent anchor whats your region

neat grail Jun 9, 2020, 1:51 PM

#

@empty dragon settings > other > click yes

merry pebble Jun 9, 2020, 1:51 PM

#

@merry pebble Still now solved?
@normal fulcrum No its still occuring

patent anchor Jun 9, 2020, 1:52 PM

#

@feral knoll hong kong sar

empty dragon Jun 9, 2020, 1:52 PM

#

Then it will not come

elfin canopy Jun 9, 2020, 1:52 PM

#

It's a health reminder, @empty dragon. It's for the betterment of your health.

#

@dire crescent What's the average ping you're facing?

neat grail Jun 9, 2020, 1:52 PM

#

Yes it will not come but youre under 18 so you should have that

patent anchor Jun 9, 2020, 1:52 PM

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So pubg support wont help

empty dragon Jun 9, 2020, 1:52 PM

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Ikr but this annoye mei so plz

elfin canopy Jun 9, 2020, 1:53 PM

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Yes,@night cloak? What's the issue?

empty dragon Jun 9, 2020, 1:53 PM

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But bro its my tournament then what should i do

patent anchor Jun 9, 2020, 1:53 PM

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📎 Screenshot_2020-06-09-19-09-16-57.jpg 📎 Screenshot_2020-06-09-19-13-21-49_dac7cc7571c39b392df64923967cf7da.jpg

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Help ! No events from a long time

elfin canopy Jun 9, 2020, 1:53 PM

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@night cloak channel?

normal fulcrum Jun 9, 2020, 1:53 PM

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@merry pebble I'll ask them

elfin canopy Jun 9, 2020, 1:54 PM

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@patent anchor post it in #old along with the screenshot in the same message.

merry pebble Jun 9, 2020, 1:54 PM

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@merry pebble I'll ask them
@normal fulcrum Please ask

normal fulcrum Jun 9, 2020, 1:54 PM

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@night cloak Daredevil guy?

rancid summit Jun 9, 2020, 1:54 PM

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I am going to create a pubg tournament website. Should i need to get permission form Tencent?

patent anchor Jun 9, 2020, 1:54 PM

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@elfin canopy but who will compensate me for deprieved gifts and what about the 2 nd glitch .?

void coral Jun 9, 2020, 1:55 PM

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I do not understand why there is no response from customer service

empty dragon Jun 9, 2020, 1:56 PM

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After going to setting their is no option for "other"

patent anchor Jun 9, 2020, 1:56 PM

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This game is full of bugs and glitches

elfin canopy Jun 9, 2020, 1:56 PM

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Do let us know if they repeat it again, @night cloak. I think they'll not. We apologize for the inconvenience :)

empty dragon Jun 9, 2020, 1:57 PM

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Need help

patent anchor Jun 9, 2020, 1:57 PM

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@elfin canopy but who will compensate me for deprieved gifts and what about the 2 nd glitch .?

modern lava Jun 9, 2020, 1:57 PM

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@elfin canopy can I know how to buy UC using paytm

dire crescent Jun 9, 2020, 1:57 PM

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@modern lava midasbuy

empty dragon Jun 9, 2020, 1:58 PM

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@elfin canopy after going to setting their is no option for "other"

patent anchor Jun 9, 2020, 1:58 PM

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@elfin canopy @Maeve but who will compensate me for deprieved gifts and what about the 2 nd glitch ?

elfin canopy Jun 9, 2020, 1:58 PM

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Use this link,@modern lava, there's an option to pay via Paytm.

https://www.pubgmobile.com/pay/

modern lava Jun 9, 2020, 1:58 PM

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@dire crescent thanks for information

void coral Jun 9, 2020, 1:58 PM

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I want to change the phone number

elfin canopy Jun 9, 2020, 1:58 PM

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@patent anchor Do not spam. You may contact customer support regarding this.

void coral Jun 9, 2020, 1:58 PM

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😊😊😊

neat grail Jun 9, 2020, 1:58 PM

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@empty dragon they removed it I think

wicked bay Jun 9, 2020, 1:58 PM

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Andy character cone in next update?

modern lava Jun 9, 2020, 1:58 PM

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@dire crescent is Pubskins your website?

elfin canopy Jun 9, 2020, 1:59 PM

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@void coral The phone number linking method?

lilac bloom Jun 9, 2020, 1:59 PM

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After last update cars are full of glitches in mirmar i dead 3 time coz my car got glitches in the ground

sacred sky Jun 9, 2020, 1:59 PM

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@somber solstice

I redeemed 300 UC and 3 Bonus Tickets from the Bonus Shop in Bonus Challenges. The game took my bonus points but never gave the rewards, I was told to wait for 1 day and check in with Customer Service (have not replied to me yet) It’s been at least 1 day and a half and nothing has appeared in my mail. I asked my friend to redeem items as well to see if we had the same problem, he did not. He got his instantly after redeeming them. Please tag me and I’ll open my msgs, so that I can send my email, IGN, and ID. I would love to be compensated as soon as possible

patent anchor Jun 9, 2020, 1:59 PM

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@elfin canopy they dont reply that is why i contacted you

empty dragon Jun 9, 2020, 1:59 PM

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@neat grail no

wicked bay Jun 9, 2020, 1:59 PM

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I have got 800 UC from bonus challenge

elfin canopy Jun 9, 2020, 1:59 PM

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@patent anchor we cannot help you with it.

neat grail Jun 9, 2020, 1:59 PM

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If it's not there maybe they removed it

void coral Jun 9, 2020, 1:59 PM

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@elfin canopy I want to change the phone in the game

patent anchor Jun 9, 2020, 1:59 PM

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@elfin canopy what is this behaviour its unfair

elfin canopy Jun 9, 2020, 1:59 PM

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We don't have any update regarding Andy character, @wicked bay.

Keep an eye on #news

modern lava Jun 9, 2020, 2:00 PM

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Can I know is Pubskins your website?

wicked bay Jun 9, 2020, 2:00 PM

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@elfin canopy ok

patent anchor Jun 9, 2020, 2:00 PM

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@modern lava its fake

empty dragon Jun 9, 2020, 2:00 PM

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@violet pond we have to go in pubg mobile setting right

modern lava Jun 9, 2020, 2:01 PM

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I have a lot of doubts can you clear them

patent anchor Jun 9, 2020, 2:01 PM

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@elfin canopy what is this behaviour its unfair such bad customer support

void coral Jun 9, 2020, 2:01 PM

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@elfin canopy Please do not say speak to customer service

dire crescent Jun 9, 2020, 2:01 PM

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I am room hoster I get normal ping but we do international scrims where players get 350 pings etc. (we use advanced 30D room Card for room creation with KR version and players play with global version) @elfin canopy

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suspicious

elfin canopy Jun 9, 2020, 2:01 PM

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Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them, @patent anchor and @void coral.

patent anchor Jun 9, 2020, 2:01 PM

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@void coral yes they dont reply

elfin canopy Jun 9, 2020, 2:02 PM

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@dire crescent Hold on, someone will assist you regarding this.

rancid summit Jun 9, 2020, 2:02 PM

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Anyone help me. Why my pubg country/location is Sweden but i am in india

empty dragon Jun 9, 2020, 2:03 PM

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@violet pond @maeve we have to go in pubg mobile setting right ??

void coral Jun 9, 2020, 2:03 PM

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@elfin canopy This is unfair, I cannot play, and I paid a lot of money in the game

empty dragon Jun 9, 2020, 2:03 PM

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@elfin canopy

void coral Jun 9, 2020, 2:03 PM

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@elfin canopy

📎 Screenshot_20200609-022030_PUBG_MOBILE.jpg

patent anchor Jun 9, 2020, 2:03 PM

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@elfin canopy i understand they are humans if this is it u can hire more humans u rob a lot of money from people on daily basis in yhe name of uc

elfin canopy Jun 9, 2020, 2:04 PM

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@dire crescent it's probably cause the host is using Korean version, we cannot assist you regarding Korean version issues.

neat grail Jun 9, 2020, 2:04 PM

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@empty dragon yes

void coral Jun 9, 2020, 2:04 PM

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📎 Screenshot_20200609-022101_PUBG_MOBILE.jpg 📎 Screenshot_20200609-022024_PUBG_MOBILE.jpg

elfin canopy Jun 9, 2020, 2:04 PM

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@empty dragon Please try to understand, health reminder is for your benefit.

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@void coral what's your issue?

empty dragon Jun 9, 2020, 2:06 PM

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Bro i know but in half an hour it comes then what should i do i cant play a single match

void coral Jun 9, 2020, 2:06 PM

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@elfin canopy My Facebook page was hacked, but the game I linked to it via email and phone