questions

[autumn ivy]

Kk

Ty

[craggy blade]

Welcome :)

[stiff ginkgo]

I just saw a video on insta and it was if your teammate kills you and you stop them from picking up your items + report them they are unable to move/shoot, is this true?
@autumn ivy true only if you report "GRIEFING"

[whole pilot]

If they change to hindi in play store
That could become a big problem

[vital sluice]

Please use #pubg-mobile for further discussion on the topic.

[wary belfry]

@vital sluice My account was lost by mistakely Unlinked with Facebook account and I don't know gmail which was linked with pubg

[storm flume]

If you have encountered an issue with the account unlinking feature, @wary belfry, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@pseudo shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wary belfry]

@vital sluice Plz help me recover my Account

[vital sluice]

You can try sending them an email at [e-mail]

[quasi thorn]

hello!!

is the unlinking issue resolved??

[storm flume]

If you have encountered an issue with the account unlinking feature, @quasi thorn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@blissful void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raven latch]

Can I ask one question

[sand path]

Yes?

[raven latch]

When comes premium create

@sand path

Tell

[spring zephyr]

@raven latch The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[raven latch]

Glory crate what is the next crate

So much time

@sand path when my acoount will be come

[wary belfry]

@vital sluice This link was a bring back my Account

[sand path]

Is it banned? @raven latch

[shut sail]

Whay its closed still not resolved when i send ticket for my problem they send its resolved and closed .. but still there is aproblem

Ineed support to close my issue and resolve my problem

[night cloak]

When will #cheater-reports open again?

[craggy blade]

@night cloak Most probably Monday.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @shut sail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper thicket]

The my account is hack of Twitter and change my name and deleted the all my friends

And I have all the proof that I am the owner of the original account

#questions

Please help me!!

[shut sail]

There is no any response Ahmad i was send alot of email 😫

[copper thicket]

Sent but there is no help in email

My account is up 5000$ and come someone take my account

[shut sail]

I have the same problem but still no any respons

[storm flume]

You can contact the customer service via the game settings, @copper thicket @shut sail. Refer to subpoint 5.3 in #faq for further instructions.

[shut sail]

I was alrady contact not resolved

[upper sedge]

I have 44ms but I'm lagging and no it's not device

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @upper sedge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper thicket]

90day for help !! The hack sell my account and delete the all my i have in the account

I want the email can help my or number tel

[vagrant onyx]

@night cloak rest your device and wifi
Wait for sometime
( try to play some classic match )
Log out than log in

[night cloak]

Uhm that won't help a security problem..

[vagrant onyx]

@copper thicket email [e-mail]

[night cloak]

It tells me to fix it myself..

Or to contact PUBG

And PUBG tells me to contact Google

¯_(ツ)_/¯

Illuminati

[polar marsh]

@median crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx turret]

Many of my friends in the game have been banned completely injustice like me. I hope from the game reprogram your system because many players are oppressed because I did not use any forbidden program and even if I used one of the programs for you classified that it is prohibited, this is not my fault you are your system with an error and the best is that You write what are the prohibited programs that we, the players, should not use in order to get away from them and not be banned unjustly. Please return my account and my friends ’accounts because we play clean games and the evidence is that our account is old and our record is honorable. Please unlock my ban today.

[tight kindle]

@copper thicket dm me

I will tell u how to get i'd back

[night cloak]

Nothing here works can someone actually help me 🙄

[tight kindle]

One of mine already got this

His i'd back

@night cloak clear data playstore relogin

[copper thicket]

My id : 5118860606

[tight kindle]

Come dm

[gloomy dagger]

When Jungle mode come back ?

[tight kindle]

@gloomy dagger jungle mode delete from server

[gloomy dagger]

No it will come back

[night cloak]

My uc getting DEDUCTED

.-.

[mighty zinc]

But it takes me to the newly created account. @sand path

[night cloak]

I came across a scam but i cannot report it (to support) because i cannot send pictures until the conversation ends, what should i do?

Ive tried it 3 times but the same problem keeps occuring

[fleet vigil]

Pubg account hacked

Please help player I'd:-5266106640

I lost my account and unable to login

[storm flume]

If you have encountered an issue with the account unlinking feature, @fleet vigil, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[fleet vigil]

Please help @polar marsh

[night cloak]

@spring void can you help us?

[spring void]

@night cloak upload images on a host website and send the links to the support.

[merry pebble]

When my issue will be fixed? @normal fulcrum

[wary belfry]

@blazing saddle Hlo

[lilac sparrow]

Hello, I would like to inquire when there will be a new season of cre challenge?

[vagrant onyx]

@night cloak its not allowed
sorry
you can read #613267301243944960

@lilac sparrow still no info about the next crew challenge

[mighty zinc]

But it takes me to the newly created account. @sand path
@mighty zinc <@&639889499718942720>

[hushed marten]

I have unliked my pubg ACCOUNT please help me to recovery

[tawny radish]

Hello my account in pubg moblie got hacked and the hacker hack my account in twitter but i still have my facebook account

Can some one help me

[hushed marten]

@mighty zinc can you explain me what to do now please 🙏🙏🙏🙏

[polar marsh]

@vapid patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @tawny radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

You can contact the customer service via the game settings, @hushed marten. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint #2.8 in #faq for further information, @fleet vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hushed marten]

@storm flume sir customer service are not helping

To recover my account please help me 😭😭

There are telling this I have screenshot wait I'm sending

[mighty zinc]

@hushed marten even I got the same msg

[hushed marten]

Can anybody tell what to do now😥 😥

@mighty zinc yes bro can you explain now wht to fo

Do

[mighty zinc]

Even Idk

[hidden crater]

@hushed marten @mighty zinc did you connect game to Facebook or Twitter?

[mighty zinc]

Yes I did

Wait wdym connect?

[broken monolith]

Can you pls Ban dis player she Mobbing me
Name: SyCo Star
ID:5330412936

[hushed marten]

@hidden crater yes i had login with Facebook

[hidden crater]

@hushed marten @mighty zinc login to game with Facebook again

[hushed marten]

@hidden crater means first logout then login naa

[mighty zinc]

I did, it takes me to the the new account

[hushed marten]

But i have done this many times not working bro

[hidden crater]

@mighty zinc what account did you unlink?

[storm flume]

If you have encountered an issue with the account unlinking feature, @hidden crater, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[mighty zinc]

Wdym...

My main account

You mean twitter?

[hidden crater]

no

did you unlink any account from the game?

[mighty zinc]

Yes obviously

[mild robin]

This is the 2nd day and i still haven’t gotten a proper solution

[hushed marten]

@hidden crater means bro explain full

[storm flume]

If you have encountered an issue with the account unlinking feature, @hidden crater, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hushed marten]

@mild robin bro dlte your pubg and install again and login with your linked social media it will be work bro thank you🥰

[hidden crater]

@mighty zinc @hushed marten try that

[mighty zinc]

Unlink what...

[storm flume]

If you have encountered an issue with the account unlinking feature, @mighty zinc, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[mild robin]

It doesnt work i have tried it. Once i click log in with fb this msg pops up @hushed marten

[hidden crater]

@mighty zinc watch that video

[hushed marten]

@hidden crater I have try this also can you help via any support of pubg player's 😔😔

[mighty zinc]

That’s what I did...

[mild robin]

@hidden crater an answer would be much appreciated stop ignoring the complain

[hushed marten]

@mild robin you have update at play store

[mild robin]

Its updated @hushed marten

[hidden crater]

@hushed marten i cannot. email it to support team. that video link shows how to do it clearly step by step

[hushed marten]

@mild robin then report naa pubg support customer at given in game settings

[mild robin]

There isnt such complain there

[umbral dragon]

Need a mod to assist me regarding region titles

I have a very specific question that I want to ask

[ornate flower]

By mistake i have done this option no pls help @PUBG MOBILE i cant change and play for more time

[idle rock]

In Australia we have problems with high ping and we cannot play even one game because our ping is always high and there is no server near us we want to play with green ping like all players and we are waiting for your response

[crisp garden]

@ornate flower wait like a month so you can change it again

[mild robin]

I need a SOLUTION

[lament plover]

Hello

My account linked to Facebook and google, unfortunately, I lost the possibility to login through Facebook. Can you help me and disconnect the link from it?please 
I use pubg VN version

[crisp garden]

This is only for global pubg

[umbral dragon]

Is someone smart here? @crisp garden you, are you smart?

[crisp garden]

No I am not

[lament plover]

Where i can get help for pubg VN

[umbral dragon]

I needed assistance regarding region titles

[magic lark]

@last birch My account was stolen by an Arab. Please help me recover my game account from a new email or Facebook account.

[crisp garden]

@lament plover in global pubg unlìnk is disabled not sure if that goes to vn too

[umbral dragon]

Can you ping a mod for me please?

[crisp garden]

No need they will read the messages and answer it in their free time

[umbral dragon]

Okay I'll state the issue

[lament plover]

@Creep#2020 please can will solve later i need to linked again i cant play in my ipad or iphone only on Android devices

[umbral dragon]

I've gone bronze 5 for 7 days cuz teaming up with cheaters, so I want to know that my rank fell from ace to bronze 5, are my region titles going to be erased too? Like heads up long shot scavenger duo wins and all that, thanks, I'm not asking you to do anything about the account

[lament plover]

Is there any server for pubg VN in discord

[crisp garden]

It will return to its own rank after the ban

Nope

[umbral dragon]

Feels so bad man, I had no cheaters in my list and nobody got banned in my list, still they took me out for teaming up, I didn't even claim the chute

[raven axle]

How i can report cheater?

[crisp garden]

@raven axle in-game or in. This link http://cheater-report.pubgm.cc/

You can report in #cheater-reports but that channel will be opened in monday

[wraith fable]

how can i unlink my accoumt

[storm flume]

If you have encountered an issue with the account unlinking feature, @wraith fable, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[floral moon]

@mild robin No one support us

[tulip crystal]

I am from asia.How to Play Europe server.my ping so high.

[crisp garden]

Play asia

[night cloak]

@tulip crystal u can change servers from the map selection menu
Towards top right side

[tulip crystal]

@night cloak hello ladies and gentlemen,my ping is high when I play Europe server.how can I reduce my ping,can anyone help me?

[crisp garden]

Of course your ping will be high because it's different continent

[night cloak]

@tulip crystal play the server which shows green ping

[tulip crystal]

@night cloak thank you.

[civic halo]

When andy character coming?
Tomorrow will end a character voucher event.
9th jun? 🧐

[crisp garden]

No specific date

[civic halo]

🤔

[twin ruin]

I agree PheonixOS AND PrimeOs Systems are completly safe and no hacks could be implented on them so olease if you can send our message to devs and help us play with gameloop players ...we are safe ...we cant use hacks ...we play fair
#make_clean_game_enviroment_PrimeOs_PheonixOs

[night cloak]

@twin ruin you can give feedbacks in #old

[twin ruin]

Ok Thanks

[obtuse tree]

@night cloak state your problem here

[floral moon]

@mild robin They are ignoring our issues

[mild robin]

Yep

[night cloak]

We're not just Discord staff's. You can report your issues in #old

Avoid making a conversation in here

[mild robin]

That has done nothing aswell i have already done that @night cloak

[obtuse tree]

@night cloak come here and tell don't dm bruh

[tardy smelt]

I need someone to help me, my account was hacked and transferred to the Vietnamese version, and I am trying to bring it back to the world. Note that the account I linked to Facebook and Twitter, the Facebook account is closed, Twitter remains, and income cannot be recorded to Vietnamese via Twitter

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @tardy smelt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please refer to subpoint #2.9 in #faq for further information, @tardy smelt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital crater]

Hello everyone

[polar marsh]

@civic rain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital crater. Remember to read through #faq before asking questions in the support channels.

[civic rain]

.

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @civic rain. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

Refer to subpoint 4.11 of #faq, @civic rain.

[twin gulch]

@floral moon @mild robin yes bro they are ignor us

[civic rain]

How can I fix this????

[polar marsh]

@slim osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@civic rain refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[polar marsh]

@onyx turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[formal ice]

Someone hack my twitter account and he also use my pubg account when i open my account he is also open it there is the any solution to remove my twitter account to pubg account i give all details about my account last transaction etc

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @formal ice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@vital crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[muted ether]

I need talk someone

[vagrant onyx]

@muted ether hey
what is it ?

@muted ether team up and play with cheater = ban + tier rest to bronze v

[muted ether]

why man i could not play with hacker

[mortal jewel]

Please help me fix the lag

Gfx or config

[storm flume]

Hello, @muted ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[karmic trench]

@vagrant onyx i want to report a player playing with cheaters how to do so

[night cloak]

@mortal jewel Try out the new LITE version of the game.

[storm flume]

Hello, @karmic trench!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @mortal jewel.

[karmic trench]

@night cloak already submitted two weeks ago no response till now

[vagrant onyx]

@mortal jewel don’t use gfx tool to fix lagg its will lead your account getting banned 10 years

[night cloak]

You may not get a response for reporting in-game. Just wait and they will get their punishments.

[karmic trench]

@night cloak i reported them through this website with a solid proof

[vagrant onyx]

@muted ether there could be someone cheating

And you don’t know

[karmic trench]

@night cloak actually they use hacks in smartgaga emulator so they never get suspended

[vagrant onyx]

@muted ether trust me this happen a lot
and a lot of people got banned cause of this

[muted ether]

@vagrant onyx No. I dam sure my team mate are not hacker and i am not boost my rank

[left shuttle]

When i play tdm custom room my ping show 400 why

[night cloak]

@karmic trench Due to the pandemic, it can take some time.

[wise bane]

Lost account

[storm flume]

If you have encountered an issue with the account unlinking feature, @wise bane, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[karmic trench]

@night cloak ok hope so

[night cloak]

@muted ether Did you get ban?

[left shuttle]

When i play tdm custom my ping show 400 why?? Plz solve this prblm

[vale creek]

When date andy release??!!!

[vagrant onyx]

@vale creek no date yet

[night cloak]

@left shuttle Try to switch between WiFi and mobile data when that happens.

[polar marsh]

@muted ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left shuttle]

@night cloakwhat is solution for this problem??

[night cloak]

Just do the above and you may find low ping in either of the connections. It can happen when there's people in the custom room not from your region, or have poor internet connection.

[left shuttle]

@night cloak when i play custom classic mtch my ping show 70 but when play tdm custom my ping show 400 why??

[night cloak]

@left shuttle Read my previous message.

guys see why i cant use this one?

the crate i mean

[karmic trench]

@night cloak premium crate is replaced by custom crate it will be available again starting 21 june

[night cloak]

alright thanks

[karmic trench]

@night cloak its ok

[vagrant onyx]

@night cloak welcome

[vale creek]

How to get rid of in inventory like what

Cannot be given

[shut sail]

@night cloak i will sent to massege

My Facebook hacked and I log in by Game play only now
And the hack kogin by Facebook
I cannot remove the Facebook

[lapis cliff]

@sand path i got this text but didn’t get my lost account. What am i supposed to do now?

[storm flume]

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[crisp garden]

Recover your Facebook contact Facebook support

[shut sail]

@crisp garden he change all details i cannot

I gave only my gmail now

[crisp garden]

Follow 2.5 #faq

[lapis cliff]

@storm willow i got this text today but didn’t the account back. Can u tell what to do next?

[storm flume]

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[fair helm]

Hello,
I want help someone stole my Twitter account
And he bothers me and change my name in my pubg account he just login by Twitter my ID : 5326993135
Could please remove my Twitter account from pubg.

[polar marsh]

@shut sail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp garden]

2.5 #faq

[mild cobalt]

how to i report hackers who are streaming on youtube

[storm willow]

@lapis cliff they say you already have an social account linked in your Pubg account

[fair helm]

Hello,
I want help someone stole my Twitter account
And he bothers me and change my name in my pubg account he just login by Twitter my ID : 5326993135
Could please remove my Twitter account from pubg.

[mild cobalt]

how to i report hackers who are streaming on youtube

[lapis cliff]

But i cn’t login again to my lost account @storm willow what to do?

[storm flume]

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[lapis cliff]

Whenever i try to login with facebook it opens the new id..not the lost one @storm willow 😫

[left wigeon]

Hi. I am having ping issues today. I used to get 100-150. Today it 400+ms since morning.

[fair helm]

Hello,
I want help someone stole my Twitter account
And he bothers me and change my name in my pubg account he just login by Twitter my ID : 5326993135
Could please remove my Twitter account from pubg.

Hello,
I want help someone stole my Twitter account
And he bothers me and change my name in my pubg account he just login by Twitter my ID : 5326993135
Could please remove my Twitter account from pubg. #questions

[storm willow]

@lapis cliff what’s the other linked account ?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fair helm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lapis cliff]

I linked Facebook and WeChat but neither Facebook nor WeChat is helping me @storm willow

[mild cobalt]

@storm willow how to i report hackers who are streaming on youtube ???

sorry to ping

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @mild cobalt:

:white_small_square: http://bit.ly/37Lgfbm

[left wigeon]

Hi. I am having ping issues today. I used to get 100-150. Today it 400+ms since morning.

[fair helm]

@storm flume but the hacker threatened me

[storm willow]

@mild cobalt if you want to report the player record evidence and post in #cheater-reports

[mild robin]

I need an answer tf yall doin

[lapis cliff]

WeChat opens a new id and Facebook too @storm willow i just cn’t get access to my lost id 😞 it’s been a month

[mild cobalt]

that guy is streaming hacks on yt that else proof u gyus want ???

[storm willow]

@lapis cliff If you have Access to both linked account- after unlinking one account other one should be accessible 🤔

[fair helm]

I spent a lot on my account ):

[lapis cliff]

@storm willow no ser. It’s not accessible. Please help me to get back my lost account.

[storm flume]

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[storm willow]

@mild cobalt we don’t directly ban player, so if you collect evidence and report in #cheater-reports we we’ll forward the same to concern official team to suspended the player

[mild cobalt]

ok cool

[storm willow]

You said you can open both WeChat and Facebook @lapis cliff

[lapis cliff]

@storm willow yes but dn’t have access to my pubg id. If i login through WeChat then it opens a different id and if i login through Facebook then it open a different id.

[fair helm]

@storm willow Hello,
I want help someone stole my Twitter account
And he bothers me and change my name in my pubg account he just login by Twitter my ID : 5326993135
Could please remove my Twitter account from pubg.

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @granite shard.

[polar marsh]

@granite shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@fair helm follow #faq 2.5

@lapis cliff the recovery method is to the people who had access to only one linked account and unlinked the same and lost his account (other linked account is disabled )

[mild robin]

I have worked on my account. I need it BACK

[lapis cliff]

WeChat was disabled ser @storm willow i have access to Facebook only

[azure rock]

Not pubg help support

[storm willow]

You said WeChat is accessible

WeChat opens a new id and Facebook too i just cn’t get access to my lost id 😞 it’s been a month
@lapis cliff

[storm flume]

Please do not use any other language aside from English in this channel, @ebon lynx. Refer to #613267301243944960 for language channels.

[polar marsh]

@ebon lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure rock]

My Twitter account hacked press remove my account

[lapis cliff]

@storm willow i can chat with my friends through WeChat but when I linked my Facebook to pubg app WeChat doesn’t work.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @azure rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

The CS reply is clear that another linked account is active, so use that. If you still have issue you need to contact themAgain. @lapis cliff

[lapis cliff]

I tried everything @storm willow still didn’t get my lost account back 😞

[azure rock]

5196657975 my account hacked press remove Twitter account

[storm willow]

@azure rock read message from machete 2.0

@lapis cliff make sure you are using same We Chat Account.

Unlink removes only one account, so If you had access to another linked account there shouldn’t be any issue at all .

[lapis cliff]

Even my Facebook shows that i linked pubg on may 2018 @storm willow

WeChat doesn’t help. Not Even Facebook. Tried cs many times and got the same damn reply.

[polar marsh]

@rapid helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dry ridge]

Again WTF.....is this for real????

[polar marsh]

@dry ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant falcon]

How to organise a tournament in esports mode room

[mild robin]

An answer ffs

[spring zephyr]

@mild robin We have already noted your issue, probably it will get fixed in the next patch.

@distant falcon Contact this e-mail --------->[e-mail]

[mild robin]

Whens the next patch ? @spring zephyr

[spring zephyr]

Soon™️

[mild robin]

@spring zephyr well thanks anyway your the first one to give anwer

[spring zephyr]

@mild robin Have you tried repairing or reinstalling the game?

[mild robin]

I cant clear the cache on ios. I have tried repairing it did nothing. Nor did reinstalling @spring zephyr

[scarlet flower]

Please make room card more Accessible😭

[spring zephyr]

@scarlet flowerFeel free to give your feedbacks in the #old channel.

[vapid haven]

I live in the medditerenean area and I want to get matched with russian people as im russian myself, is there anyway to do that?

[spring zephyr]

@vapid haven What's your in-game region?

[vapid haven]

Europe

[whole isle]

Hello I wanna ask about premium create coupons us I see can't use now?

[vapid haven]

Country is Malta

[spring zephyr]

@whole isle The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[vapid haven]

Russia*

[whole isle]

Oky thx

[vapid haven]

But I live in Malta

[spring zephyr]

@vapid haven You can use the match matching with language setting, probably it will take more time to match.

[vapid haven]

Yea i did that

It does take long but it still matches me with other nationalities mostly

Can I use a vpn maybe?

[spring zephyr]

Uses of VPN is not recommended.

[vapid haven]

Ok

[night cloak]

Hello guys Why i cant change my country & region in pubg ? It automaticly sets my country to the same every 180 days even i didnt change it

[spring zephyr]

@night cloakYou can't change your country if you are in the European region.

[night cloak]

Im on middle east

[reef girder]

Y

[spring zephyr]

@night cloak When you were making your account, then you chose Europe.
Now you are change it again.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @reef girder. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I moved to another country and now it shows 180 days to change and i never changed it I want to change it to my current location

[spring zephyr]

@night cloak Oh, then you will have to wait.

[night cloak]

Its stuck on iraq and im in russia

After 180 days it automatically shows 180 more days without changing

Is there any ways to contact someone that can help me with this ?

[pliant python]

@dry ridge where to get PMIS result ??

[storm flume]

Please refer to this channel's pinned messages for further information, @pliant python:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[pliant python]

Where is pin message? I cant get it

[spring zephyr]

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.

[pliant python]

Channel name, ok but pin is not there ?

DM or send screenshot to me

[sharp nimbus]

@storm willow i lost my account by unlink issue. i linked google and facebook. rightnow i dont have access of facebook account and my google account was unlinked from pubg. 4 time contacted support team but still not recoverd my account. pls help

[storm flume]

If you have encountered an issue with the account unlinking feature, @sharp nimbus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[spring zephyr]

@pliant python Top 248 teams on points basis with legit gameplay and all details correct in form are qualified for online qualifiers...

For any PMIS related query, contact [e-mail]

For the teams who have been qualified and have received an email with an invalid Discord server link, rest assured, the server link was revoked.

You will receive another email very soon. Follow the instructions given in the new email; you will be told to fill up a form and will be contacted via Phone call or Whatsapp for verification. After that, you will receive the Discord server invite.

Also, there will be 8 invitational teams alongside the qualified teams.

[pliant python]

Result show nhi krenge humko ?? Bas unko hi jo game khele 😂

[sharp nimbus]

@storm willow i lost my account by unlink issue. i linked google and facebook. rightnow i dont have access of facebook account and my google account was unlinked from pubg. 4 time contacted support team but still not recoverd my account. pls help
@spring zephyr

[storm flume]

If you have encountered an issue with the account unlinking feature, @sharp nimbus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[spring zephyr]

@pliant python English please.

[pliant python]

Can i watch PMIS team who qualified for final ? Their points table

[spring zephyr]

@sharp nimbus Contact in-game customer service for this issue, we are just the staff member of this discord server. So, I can't do anything about it.

@pliant python For any PMIS related query, contact [e-mail]

[sharp nimbus]

@spring zephyr sir already 4 times but no help

[spring zephyr]

Contact them again and provide more accurate info, and make sure that you are contacting them with your newly made account.

[sharp nimbus]

@spring zephyr sir did everything possible they are not helping me thats why i am here to ask. no worrries if you cant then i also cant do anything.

[polar marsh]

@runic mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle forge]

I have worked on my account. I need it BACK
@mild robin Simply update your game with latest version.

[twin gulch]

@spring zephyr where is patch????same ans every time

[spring zephyr]

Soon™️

[twin gulch]

Aproxx

[polar marsh]

@hazy jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[high rivet]

Any of the support team on?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @high rivet. Remember to read through #faq before asking questions in the support channels.

[high rivet]

Can I play pubgm on my jailbroken iPhone?

[spring zephyr]

@high rivet Yes, you can.
It's safe

[high rivet]

@spring zephyr okay thank you, was worried since some people said it gets you banned.

[radiant hinge]

What is the supported refresh rate in global version

[uneven tusk]

@spring zephyr Next Premium Crate Release Date??

[short eagle]

june 21

[spring zephyr]

@uneven tusk The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[earnest igloo]

Why can't i play the beta ?

[radiant hinge]

What is the supported refresh rate in global version @everyone

[earnest igloo]

Its says it can't connect to the server

[spring zephyr]

@radiant hinge 60

[radiant hinge]

@spring zephyr OK man

[bleak crater]

This is ninja hacking discord like n they try to hack gameloop also

[fast yoke]

Cheater player report?

@dense ocean

@trail tuskk

@common

[spring zephyr]

@bleak crater You can report them to discord.

[sacred sky]

I spent 3000 battle coins to get 300 UC in the Bonus Shop nothing happened did I just get scammed?

[spring zephyr]

@fast yoke http://cheater-report.pubgm.cc/

[sacred sky]

It deducted my points...

[spring zephyr]

@sacred sky It can take upto 24 hours to get the UC.

[sacred sky]

I claimed 3 tickets also will that come around in a day?

[night cloak]

on my account it was bug and there is no new incoming activity
I deleted the game and reinstalled it
problem not fixed
I changed the flag of my account it didn't get fixed {I saw it on YouTube}

[spring zephyr]

Yes, keep checking your mail box. @sacred sky

[formal lion]

hi

my team has qualified pmis 1st round and we got email confirmation from itachi

[storm flume]

Please refer to this channel's pinned messages for further information, @formal lion:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[formal lion]

but the discord link in it shows expired

whar to do next

[spring zephyr]

@formal lion `For the teams who have been qualified and have received an email with an invalid Discord server link, rest assured, the server link was revoked.

You will receive another email very soon. Follow the instructions given in the new email; you will be told to fill up a form and will be contacted via Phone call or Whatsapp for verification. After that, you will receive the Discord server invite.`

[night cloak]

@spring zephyr can you help me about my problem

[spring zephyr]

@night cloak It can take some time for a event to launch in every region.

[night cloak]

activity appears when I open a new account from the same phone

[spring zephyr]

@night cloak Wait patiently, you will get it soon.

[night cloak]

no, my account Buga entered bi previous Ramadan and football events still do not appear

it looks official but the new event is not in the event section

[polar marsh]

@bold elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@spring zephyr please help me on this

[spring zephyr]

@night cloak Ramadan and football events were regional events, so everyone didn't got this.

[night cloak]

the entry shows a picture of the event but no activity

[polar marsh]

@unkempt surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unique pebble]

Hi

How are

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unique pebble. Remember to read through #faq before asking questions in the support channels.

[unique pebble]

I have broplem I can speak private

[spring zephyr]

@unique pebble What's the issue?

[polar marsh]

@unique pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@languid basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left mortar]

@polar marsh 1 shot hacker pulled the car

[spring zephyr]

@left mortar What?

[languid basalt]

But i wasn't talking about account suspension!!

This is killing me!! How to get rid of it! I can't play 30 seconds straight somehow and this loading thing pops up!!

[night cloak]

@night cloak those are regional events which are available in only specific regions.
It is not global event

[frosty leaf]

my hater hackers

[spring zephyr]

@frosty leaf What?

[daring temple]

He is cheting

@spring zephyr cheter

[spring zephyr]

@frosty leaf This channel is for only support purpose, if you don't need any support.
Then please move to a discussion channel.

[storm flume]

Hello, @daring temple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Hi so I talked about this with someone a couple days ago. But my MS has been jumping all over the place. I only have 2 devices and I have the best internet I possibly can. Any suggestions?

[frosty leaf]

hmm

[night cloak]

It will stay from 25 ms than slowly gain too 200 just keeps doing that over and over again

@night cloak my neighbor across the street has activity. I don't have it.

<@&481161015728406538> ^

[frosty leaf]

pubg emulator mach making please fix

please

[feral knoll]

@frosty leaf ask that in #emulator-support

[frosty leaf]

we getting to much problem

where the emulator support

[spring zephyr]

@frosty leaf What's the issue?

[storm flume]

You can now access #emulator-chat and #emulator-support, @frosty leaf. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[mild jasper]

Hey guys my account has been stolen and i recovered it and the person who stole it linked google play account and he still signs in and he spent all my UC

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @mild jasper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[mild jasper]

How can i unlink his account from mine

[night cloak]

Can someone answer my question?^

how much time can we unlink account in pubg

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Can anyone help me because still i am not getting bonus challenge it is still showing coming soon

[rotund wing]

Please help me

[crude harbor]

Hello, Bebji Mobile, we hope that the game staff will find a solution to what is happening in the game, from hacking and alliance, because this harms players on the important side, thank you.

[vagrant onyx]

@rotund wing hey
what is it

?

[wintry ether]

I downloaded the Smart Gaga Emulator, block me help me

[vagrant onyx]

@crude harbor for alliance report them in game
for cheater read the bot message

[storm flume]

Hello, @crude harbor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant onyx]

@wintry ether ask in #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, @wintry ether. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[rotund wing]

Why block me🥺

@vagrant onyx I’m i can’t send message you ?

[vagrant onyx]

@rotund wing okey

[left cedar]

Hello, Can anyone please help me, Gun craft firearm is not appearing in my account and I tried to log out and log in again but It ain't work,,,Is there any solution please??

[night cloak]

The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.@left cedar

[left cedar]

Thanks very much I really appreciated your reply ❤️❤️

[night cloak]

@night cloak avoid using the moderator mentions

My apologies.

[polar marsh]

@lethal wasp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty orbit]

@night cloak i heard that now pubg is allowing us to use Gfx tool is that ture?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @lofty orbit.

[night cloak]

^

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @severe orchid. Remember to read through #faq before asking questions in the support channels.

[lofty orbit]

Is it just a rumor @night cloak

[night cloak]

It's a rumour. Using such applications will lead to a ban. @lofty orbit

[lofty orbit]

Oh ok

[wind oxide]

When Andy character drops guys it’s been to long

[uncut belfry]

next pubg premuim crate release date????

[vagrant onyx]

@uncut belfry june 21

[ebon thorn]

Will the old kd system ever be removed from the game?

[tall crypt]

Please ban all player who was report. After some monitoring of them. I replied so many times . And those reported player use high speed movement, magic bullet, etc. But still not ban yet. Pubg never notice our report.

[left latch]

There are thousands of people tweeting pmis revaluation is must but why re u guys not taking any action

[storm flume]

Hello, @tall crypt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fresh pagoda]

5339379003

[ebon thorn]

I must say that we all have been reporting alot, and the hackers have been getting more and more instead of lesser and lesser, this really makes the community wonder is it even worth reporting and even with video evidence of blatant cheating PubgM doesnt do anything about it. If anyone dares to play a Duo match in the NA server you'll see what the PubgM community has come to. Its just about running from the hackers the entire match in Sanhok. Sound fun huh. But all they do is tell us to report them. We show them video evidence and still nothing. Kinda sucks if you think about it. They prefer bring out new ways for us to spend money rather than fix the existing problems in the game. But yeah thats Pubg Mobile for you.

[storm flume]

Hello, @ebon thorn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant onyx]

@ebon thorn might help for somehow!!

@fresh pagoda cheater or banned ?

[fresh pagoda]

5339379003

Hack

[storm flume]

Hello, @fresh pagoda!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

I didnt get a mail for pmis. Can I know that have we qualified or not.

[quasi thorn]

hello!!

[jade badger]

Hack

[ionic cloak]

hi
I have vedio for hacker and I want report thim with link

[quasi thorn]

any mod here??

[mental forge]

5229229722 id magic hacker

[sharp onyx]

Any link where people can report hacking websites?
Thank you

[dusty breach]

pubg authorization revoked error facebook (how to cancel) plz help me

@sand path

[sharp onyx]

@dusty breach clear game cache, restart phone, and try logging in again

[ebon thorn]

@vagrant onyx yeah?

@ebon thorn might help for somehow!!
@vagrant onyx ??

[storm flume]

Hello, @ionic cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fierce scroll]

I'm unable to open my premium crate...😩

[dusty breach]

@sharp onyx i try my bro block in fb settings in pubg

[bright tinsel]

@night cloak i have a sudgestion for next season , why cant there be battels at night and then one of the items on the map should be nightvison goggels , and that the season skin should be something almost like specall opps

(Sorry for all the spelling mistakes )

[glossy sable]

Premium crates have been temporarily removed, and are replaced by the Custom Crates. They will be back June 21, @fierce scroll.

This is actually already a feature, @bright tinsel, you can sometimes get a Day/Night mode on Erangel, and Night Vision Goggles randomly spawn on the map, granting you a brighter vision when the night falls.

There are already some special forces-like skins in crates and the shop.

[bright tinsel]

Ive never seen it and ive been playing for almost 1½ years now , maybe there is a bug

[sharp onyx]

@dusty breach Please contact fb support then

[night cloak]

in account recovery pls help

[fierce scroll]

@glossy sable thanks for the info.
Will wait till June 21 @glossy sable

[glossy sable]

You are welcome, @fierce scroll.

It is true this mode is very rare, @bright tinsel.

[rustic granite]

Can I use this app or will I be banned?

[loud grove]

Why my teammates and others people who play in same lobby from others countries? Why I can't same people with same country?

[bright tinsel]

@glossy sable cant you make it sothat you can choose if you want to play at night or day , i think that would be op

[night cloak]

When can we post more videos about The hackers/cheaters

[glossy sable]

You can always report them in-game or using the form, @night cloak.

You can chose language matching, @loud grove.

It is better not to use third-party apps, @rustic granite. If you are in India, you can use the official WeGame booster (only available in India); else, we do not recommend using another booster than the native ones.

[rustic granite]

Ok

Thx

[glossy sable]

That is a very good idea, @bright tinsel, please post it in #old.

[loud grove]

@FrankCastle my language is Hindi and country India but I'm got another languages players with another countries

[vale creek]

When date character andy release?

[glossy sable]

You can use #cheater-reports when you reach XP level 10 here, @night cloak. But it is only an alternate option. It will open tomorrow during the day.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[glossy sable]

Teammates or opponents, @loud grove?

Soon™️, @vale creek. Tune in on #news to have the latest official information. You can also follow that channel in your own server!

[loud grove]

FrankCastle both teammates and opponents. This happened to me after 0.18.0 update

[glossy sable]

You might get random teammates if the matching time gets long. Opponents is not an issue, you do not communicate with them anyway, do you?

[loud grove]

@glossy sable No

[sharp onyx]

Any link where people can report hacking websites?
Thank you

[vale creek]

@glossy sable this month?

[glossy sable]

Soon™️

[night cloak]

hello, can someone tell me when my game is lagging i really cant play it at all
game loop 2080ti I9900k 1TB SSD

??

anyone here has the same problem?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[loud grove]

Why you didn't provide Characters voucher events because new character Andy comes soon but I'm not have enough vouchers for Carlo. We need some big events of character voucher

[copper willow]

My account of pubg connect with Facebook which is disabled and I can't reach to my account and I want to restore my account my id is 5359242346 and my nickname is A×B×N×ALex2

[void fable]

why i got ban ????

[polar marsh]

@void fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

:)

[spring zephyr]

@loud grove You can give your feedbacks in the #old channel.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @copper willow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper willow]

@polar marsh my account of pubg connect with Facebook which is disabled and I can't reach to my account and I want to restore it my id is 5359242346 and my nickname is A×B×N×ALex2

[astral pulsar]

Please banned this I'd 5189596015 please 10 day banned please pubg mobile please help me please id banned only 10 day 🙏🙏🙏🙏

Please please pl

Please

[storm flume]

Hello, @astral pulsar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[red silo]

it might be pointless trying to get the pubgm teams help

[night cloak]

What are we suppose to do if there is a hacker in our squad and the game has already started

[red silo]

please help me because my pubgm id has been hijacked

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @red silo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper willow]

@storm flume my account of pubg connect with Facebook which is disabled and I can't reach to my account of pubg and I want to restore my account my id is 5359242346 and my nickname A×B×N×ALex2

[hard hill]

My teammate is always killing me and abusing me and teams up with enemies

Pls reply

[polar marsh]

@bronze saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@hard hill u can report ur teamate ingame for killing you
Select abusing
It will lead to his merit loss

[hard hill]

Done

He again plays a ton of matches and his merit comes up to hundred

But he is abusing me

I have reported a lot times

[fallow kraken]

Dont play with him

[hard hill]

I am doing that

And also he teams up with enemies

[fallow kraken]

If he kills u

U can freeze his control by reporting

[hard hill]

Yeah I did it a lot times but he comes in other accounts as a spy and kills me

[fallow kraken]

Lol which type player is that

[night cloak]

I lost my rank cause of this

[hard hill]

Cool

[night cloak]

@night cloak u can report bugs at #old

[fallow kraken]

I unistall game only because 3rd server and cheaters

[chrome citrus]

Is there any news about the losses that were lost during the unlinking?

[storm flume]

If you have encountered an issue with the account unlinking feature, @chrome citrus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hard hill]

What happens if merit reduces to 0

[fallow kraken]

Idk

[polar marsh]

@light kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@hard hill the player will be banned for about a week or two

@night cloak I'm annoyed I cannot be asked anymore

[hard hill]

Ok

[brazen abyss]

My ping is perfect and my connection and it Keeps saying time out reconnect. Why?

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @brazen abyss. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@storm flume thank you so much:) i've reported almost 10 People Today. I still have a lot more People with video proof. I will do more tomorrow

[pastel oyster]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pastel oyster. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint #3.7 in #faq for further information, @hard hill. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pastel oyster]

Excuse me, it happened quite often in the last week that while im playing the game, the game blocks and it tells me that there’s a problem in the data connection and my account gets terminated for a few minutes. How can i solve this problem ?

Pls help

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @pastel oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@severe mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[turbid totem]

Account lost

[night cloak]

How did you lost the account@turbid totem

[turbid totem]

@night cloak by mistake i unlink with my social media account

[storm flume]

If you have encountered an issue with the account unlinking feature, @turbid totem, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[pastel oyster]

@storm flume I can’t this question in faq

Find*

[night cloak]

@turbid totem follow that message

[chrome citrus]

lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @chrome citrus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[turbid totem]

@night cloak they dont do anything

[night cloak]

#questions message
@pastel oyster

[pastel oyster]

Ok thanks now i check

[night cloak]

@turbid totem only in-game customer service can help you with this. Provide them the right informations.

[rotund pike]

I get face some problem in ingame

Regarding connection terminate

[pastel oyster]

@night cloak i have iphone? How to do this? I already tried with change timing

@rotund pike i have same problem

[rotund pike]

@polar marsh

Now what can i do

[turbid totem]

@night cloak I provided all the information was right they told me to create a new account with same social media account that unlink after that they replied that you again sign in with previous account that unlink how i sign in that account

[storm flume]

If you have encountered an issue with the account unlinking feature, @turbid totem, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[rotund pike]

?

[night cloak]

@pastel oyster read the #faq 4.5

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @rotund pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pastel oyster]

@night cloak I already read

[pulsar dagger]

Bubogi Mobile team ... Dear friends, I want to file a communication against a player who played with another player in the solo mode and he has here revealed the sites to the players and he pronounced verbal abuse and sexual very dangerous, I will never forgive him and I hope you to take strict measures on him and thank you..

[night cloak]

@pulsar dagger report him via in-game

[turbid totem]

@night cloak check this

[pastel oyster]

Help me

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @turbid totem

[pulsar dagger]

@night cloak i report him in game but I want also

[night cloak]

In-game reporting is the only option @pulsar dagger

[pulsar dagger]

🙏 @night cloak thank you 🙏

[night cloak]

@pastel oyster did you follow the #faq 4.5

[rotund pike]

Btw I’m used iphone and this phone is in jailbrake mode

[turbid totem]

@night cloak then who help me to recover my account i played since season 2 and purchased 7 season's rp

[rotund pike]

@night cloak

[storm flume]

You can contact the customer service via the game settings, @turbid totem. Refer to subpoint 5.3 in #faq for further instructions.

[pastel oyster]

@night cloak i did, but on iphone how can i change dns?

[copper willow]

I lost my account of pubg after ulinking social media and I want to restore it my nick name is A×B×N×ALex2 and my ID is 5359242346

[storm flume]

If you have encountered an issue with the account unlinking feature, @copper willow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

@rotund pike using jailbreak won't get you Banned but I'll suggest you to unjail break

[turbid totem]

@night cloak @Rock47 then who help me to recover my account i played since season 2 and purchased 7 season's rp

[pastel oyster]

HELP ME

[night cloak]

@pastel oyster read the #faq 4.5

[storm flume]

You can contact the customer service via the game settings, @turbid totem. Refer to subpoint 5.3 in #faq for further instructions.

[pastel oyster]

I already read fkkk nothing happening

@night cloak

[polar marsh]

@rotund pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[turbid totem]

@night cloak then who help me to recover my account i played since season 2 and purchased 7 season's rp

[night cloak]

@turbid totem contact customer service and avoid repeating the issue in here

[turbid totem]

@night cloak They dont do anything then what should i do i tried 5 time again and again same reply

[pastel oyster]

@night cloak ok i found thanks

[night cloak]

Only customer care can help u with that issue
Ingame issues such as acount recovery can be only done through customer service@turbid totem

@turbid totem start a new conversation. We Discord staff's can't help you with Account related issues.

[noble ether]

When will cheaters report open again

[sand path]

Tomorrow maybe.

[noble ether]

I reported many on Ur external link 3 weeks ago with proof

Still don't ban them

[night cloak]

@potent cove u can use #media to post images
This channel is used for support related stuff

can we post links?

[brazen shale]

I've reported the mic glitch for the 3rd time, but why isn't it getting fixed -_-

[night cloak]

@night cloak no

ok

@brazen shale fill the form which is pinned in #news

[brazen shale]

I already filled the form

[night cloak]

It will be fixing soon

[brazen shale]

I need to play competitive matches. This mic glitch is turning me craaazyyyy.

[unreal citrus]

The game became trivial because of the large number of hackers, and the company does not fight them, if you do nothing the game will end soon

[storm flume]

Hello, @unreal citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[unreal citrus]

No, it does not work because the company is not interested

[slow junco]

Hello Soldier,

Thank you for contacting us regarding your account.

We understand the importance of all the hard work and time you have put in your account and you need our help in accessing it again.

We have reviewed the details of your lost account and we are glad to inform you that you can recover your progress by following some easy steps. We see that you have linked a Social media account with your PUBGM account, this means that all your game progress is synced with this account.

To gain access to your PUBGM progress again, all you need to do is sign into your Social media account that is linked to game and you will be able to continue your game where you left it. If you are unable to access your Social media account, please contact the respective customer support team and get access to your account.

We hope this information helps but if you still need further assistance, please reach out to us and we will do our best to assist you.

Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Sara S.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[storm flume]

If you have encountered an issue with the account unlinking feature, @slow junco, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[slow junco]

I have lost my pubg account

[storm flume]

You can contact the customer service via the game settings, @slow junco. Refer to subpoint 5.3 in #faq for further instructions.

[brazen shale]

Are there any other fix of the mic glicth without restarting?

[little wedge]

how can i earn a crew points?

[night cloak]

How do i unlink account

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

How to delete gmail new link email

@brazen shale u can use DISCORD voice channels for chatting

@little wedge u need to play crew challenges and u can also collect weekly crew points if ur crew is registered

@night cloak you can't at the moment

[little wedge]

i also have a question. like every game i have played and if there is some one near me (not my team members) only the enemy the game crashes from the lag

is it an issue with the game or in my phone?

[fading bloom]

need help someone hack my facebook account and change email .....! now i have gmail login but how to remove facebook from pubg account

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @little wedge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please refer to subpoint #2.5 in #faq for further information, @fading bloom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper willow]

The steps in custom services don't help me my account of pubg connect with Facebook only which is disabled and I can't reach to my account I want to restore it my id is 5359242346 and my nickname A×B×N×ALex2

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @copper willow only in-game customer service can help you.

[polar marsh]

@wet wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[copper willow]

@night cloak how and where I can send them massage

[storm flume]

You can contact the customer service via the game settings, @copper willow. Refer to subpoint 5.3 in #faq for further instructions.

[pastel oyster]

I need help how to change dns on iphone? I cant find where is statis @night cloak

[copper willow]

@storm flume this steps do not help me my Facebook is disabled which connects to my account

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[pastel oyster]

I tried sometimes

[lilac coral]

hi guys just wanna ask how to get this piece of crap

@polar marsh

[pastel oyster]

@night cloak when i change my dns my wifi is not connecting

[dusty breach]

Not get con @somber solstice

Yy

[ionic pond]

need help

[runic sundial]

please help I have installed game several time but my problem is not resolving when I try to play match my game stuck on loading screen my device is good (one plus 6t ) is there any solution anyone please help me out

[pastel oyster]

Help

[runic sundial]

Wt @pastel oyster

[pastel oyster]

@pastel oyster @runic sundial

[lofty nebula]

Anybody tell me what was release date of Andy character

Plzz help me I have 1200 character voucher for Andy

[rustic granite]

Lmao

[coral maple]

When do we get the region title?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We currently do not have a specific release date for the upcoming update, @lofty nebula. Once we do, we will publish further information in #news.

[umbral dragon]

Need a mod regarding region titles assistance

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[umbral dragon]

Also if I get banned for a week, does it mean that someone got banned, that's why it detected that I was playing with cheaters? @night cloak

But nobody in my list got banned

I reached ace with a good kd, none of my teammates were banned except one, she got banned for playing with cheaters again and again, I lost my tier because she got banned? I was ace in squads and crown in duos, tf is wrong with you guys

moderators?????

[ashen wadi]

They are like the devs of pubg pc, they don't really listen

[polar marsh]

@unborn glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral dragon]

I also want to know about my region titles, will I get my title back next week?

[night cloak]

Top 100 players of each region will get the title for a week @coral maple @umbral dragon

[umbral dragon]

I know dude

[night cloak]

Playing with cheaters will reset your tier

[umbral dragon]

I had 8 titles, I got banned for a week, will I get to keep my titles?

Yes but nobody in my list was banned

[lavish hinge]

Should I learn full gyro or scope only is enough?

[polar marsh]

@ashen wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coral maple]

@night cloak when

[lavish hinge]

Should I learn full gyro or scope only is enough?

[umbral dragon]

Every monday

[night cloak]

Avoid doing playing with random squads

Every Monday at 00:00UTC @coral maple

[umbral dragon]

I have a squad and I only did duos with my girl and I still played with her

[night cloak]

@lavish hinge ask that in #pubg-mobile

[lavish hinge]

OK!

[umbral dragon]

None of my people got banned, nobody at all, still they reset my tier and I didn't even claim my chute

[coral maple]

Thanks

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @umbral dragon. Refer to subpoint 5.3 in #faq for further instructions.

[umbral dragon]

Okay so listen, can they revert it back if it's a mistake? Or they won't?

If I contact them and they say it's a mistake which they fricking won't lmao

[night cloak]

Hello u are mistaking me for another guy

I asked a simple question

Why is sharpshooter is not banned?

Just why??

E

[umbral dragon]

Sharpshooter is being sold at wholesale rates, and pubg will never do anything about it

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral dragon]

@tranquil viper they'll say that the evidence is not enough, in simple words, go fys lmfaoo

[night cloak]

Can someone help me? When I hipfire, it only lets me crouch but I can't get back up. I used to be able to do that but now it says Unable to stand

[tranquil viper]

@umbral dragon what a shame. The dude is live. This game is dying

[night cloak]

@umbral dragon @tranquil viper please do take the conversations to a discussion channel

@tranquil viper report them to Facebook

[storm flume]

Please contact Discord's customer service for this matter, @tranquil viper.

:white_small_square: https://dis.gd/contact
:white_small_square: [e-mail]

[tranquil viper]

@night cloak under what violation do I report him for?

[storm flume]

Hello, @night cloak @tranquil viper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[umbral dragon]

@night cloak listen, uh can they revert my tier back or will I be just wasting my time by contacting them?

[dusty breach]

@night cloak not get con

[umbral dragon]

Reply me first and I'll be gone

[night cloak]

Cheating with players will reset the tier

[left mortar]

The hacker has bothered us

[umbral dragon]

But if I didn't play with any?

[night cloak]

If you have any issues with that contact customer service

[storm flume]

Hello, @left mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[umbral dragon]

Yes I will do that, but will it do anything?

Like if I didn't play with cheating players, will they revert my tier back to normal?

[night cloak]

We don't deal ban issues in here

[left mortar]

@storm flume I have reported through the link Hackers are still hacking

[night cloak]

Nope

[dusty breach]

@night cloak how many top in solo conqueror

[night cloak]

@left mortar if you have additional evidences add that in #cheater-reports when the channel reopens and you need to have level 10 in the server

[left mortar]

@night cloak Are you going to eliminate hacker?

[night cloak]

I'm just a Discord staff in here @left mortar

[left mortar]

@night cloak Yes, I have evidence

[umbral dragon]

Will I get my titles back after I'm unbanned?

If I'm still on the list

[ancient hound]

Hi I cant get into my account with my email it's the only way I know how to get in? Can anyone help

[storm flume]

You can contact the customer service via the game settings, @ancient hound. Refer to subpoint 5.3 in #faq for further instructions.

[fluid veldt]

When will Andy character come

[polar marsh]

@frozen rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

Any link where people can report hacking websites?
Thank you

[left mortar]

@polar marsh Is the coalition a violation of the gameplay?

[fluid veldt]

When will premium crate come

[night cloak]

@dusty breach you need to be in the top 500

Why the all old gleam giveaways winner not announced yet 😣

[lean crescent]

I think you were looking for it - http://cheater-report.pubgm.cc

@sharp onyx

[night cloak]

Why the all old gleam giveaways winner not announced yet 😣
@night cloak answer me bots

@night cloak they will be contacted via email. Read the terms and conditions

Oookk

@fluid veldt June 21

[dusty breach]

@night cloak i am in solo top 460

[sharp onyx]

@lean crescent Nope. I am not. I am asking for something else

[lean crescent]

You edited it

[sharp onyx]

You can search for my previous messages. This one was just a quote

[night cloak]

It refreshes 0:00UTC @dusty breach

@sharp onyx I'll inform you later

[dusty breach]

@night cloak thanks

[sharp onyx]

Sure. Slide in my DMs when you do

[rustic fable]

I want to cancel my Facebook account, but I forgot Facebook and linked it to email and Twitter

[night cloak]

@rustic fable the unlinking feature is disabled atm

[copper willow]

This is my account connected to the Facebook which is disabled and I can't reach to my account I want to restore my account any one can help me and support service don't help me

[night cloak]

@sharp onyx you can report those in game customer support

[storm flume]

If you have encountered an issue with the account unlinking feature, @copper willow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[rustic fable]

@night cloak What is the solution

[plain flicker]

Hello

[slate wraith]

Hello please i need a help

[plain flicker]

My id is hacked

How i can get it back

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @plain flicker. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[plain flicker]

Please help me

[sharp onyx]

@night cloak sure. Thanks

Years of DM academy training wasted

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate wraith. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@rustic fable wait for them to release the feature again

[rustic fable]

@night cloak Is it at a specific time or a specific date?

[slate wraith]

I have unlinked a social media account and i can’t log in

[storm flume]

If you have encountered an issue with the account unlinking feature, @slate wraith, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[plain flicker]

@night cloak help me

[storm flume]

We currently do not have a specific release date for the upcoming update, @rustic fable. Once we do, we will publish further information in #news.

[night cloak]

@plain flicker state the issue

[dire umbra]

It’s second time in a month my account got terminated without any reason , I play pubg on iPhone 7plus ,

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @dire umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[plain flicker]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plain flicker. Remember to read through #faq before asking questions in the support channels.

[plain flicker]

Scam

@night cloak my account is hacked in free skin scam

[storm flume]

Please do not use any other language aside from English in this channel, @gloomy ferry. Refer to #613267301243944960 for language channels.

[shy mist]

@plain flicker Y did u get into bait of free skin 😂😂?

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @plain flicker. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[plain flicker]

@shy mist yeah

🥺

[night cloak]

I got a mythic component and it didn't count towards my achievement (got 20 mythic) What is the reason?5242173081:ID

[slate wraith]

Who can help me my account was unlinked

[storm flume]

If you have encountered an issue with the account unlinking feature, @slate wraith, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[slate wraith]

this video doesn’t help me

[storm flume]

You can contact the customer service via the game settings, @slate wraith. Refer to subpoint 5.3 in #faq for further instructions.

[versed seal]

I want to communicate with support for the game

Please open private correspondence

[night cloak]

@versed seal what is the issue

[versed seal]

Do you work for the company?

[night cloak]

I'm a staff in this server

[versed seal]

Please reply to private messages

[polar marsh]

@versed seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@rich blaze don't spam

[fluid token]

Hi can someone help me out please my pubg account is linked with facebook and gmail. Unfortunatly my facebook account is disabled so i dont have access to facebook. Is it possible i can unlink my facebook somehow and add twitter instead.

[night cloak]

@fluid token For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[fluid token]

Thank you @night cloak

[night cloak]

I got a mythic component and it didn't count towards my achievement (got 20 mythic) What is the reason?5242173081:ID

[glossy sable]

Can you scroll up and take another screenshot, @night cloak?

[livid gull]

i Want Speak With Support

[polar marsh]

@tender tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@NF Gaming#٦٨٧١ what you mean with that bro?

[glossy sable]

You sent a screenshot, right?

Scroll up and take another screenshot.

[livid gull]

whare the Support ?

[glossy sable]

Right here, but we can not help you if you say nothing else.

No, not that.

The second screenshot, scroll up.

[night cloak]

What should I scroll up?!

So?

@NF Gaming#٦٨٧١?

[glossy sable]

Scroll a bit more on the first screenshot, @night cloak.

Still not it. Do you know what "scrolling" means?

[ebon nacelle]

What happened to the premium crates??

[storm willow]

@ebon nacelle will come back after June 21

[ebon nacelle]

Why'd they take it away tho? @storm willow

[glossy sable]

Oh, that, understood.

Only permanent items count toward this achievement, @night cloak.

They have been taken down due to a glitch, @ebon nacelle. They will be back June 21. In the meantime, they are replaced by the Custom Crate.

[ebon nacelle]

Nice.. I kept complaining to Apple about the shady rng process that they use with the premium crates and I guess they finally heard it @glossy sable

[shy mist]

@ebon nacelle PREMIUM CRATES are scam too..All they've done is placing headgears and making its availability upto 90%..Trust me all my clanmates opened on same day and we all got HATS.. That's ridiculous

[night cloak]

But Thats is permanent item from Green Box!!? @glossy sable

[tiny saffron]

@night cloak ah now i got it

[ebon nacelle]

Yea 0.5% chance to get a mythic out of it yet I've opened over 500 with not a single mythic yet the drop rate is 0.5% so that's 1 for every 200 crates opened.. so I should have at least 2 by now but nope... nothing

[glossy sable]

What do you mean by "rng", @ebon nacelle? Quite a few people got a blank reward from the crate, which is totally not normal. It has been taken down to fix this.

Not a scam, just bad luck, @shy mist.

[tiny saffron]

u got 10 mythics more! they are backpacks and helmets right?

@glossy sable no time limited mythic items in this game bro until that two in the new supply crate!

[night cloak]

There are clothes, maskes and a backpack@tiny saffron

[shy mist]

@glossy sable That's definitely ain't bad luck mate...Imagine all 10 guys getting Headgears same time and does BAD LUCK substantiate it..? Nah

[glossy sable]

Only clothings are counted towards the achievement.

[ebon nacelle]

Rng is an algorithm they use for the crate system that determines the drop rates for certain items @glossy sable

[tiny saffron]

ah, but backpacks and helmets don't count in the achivements

[glossy sable]

I see.

[tiny saffron]

yes only clothings are counted

[near stump]

Where Is Support ????

[night cloak]

Thanks @tiny saffron @glossy sable

I have another Problem, I face the problem of bad luck in the boxes, I am very upset because of this thing I spent a lot of uc on the wheel of lucky spainand other things and I did not get anything, while my friend without charging any uc gets a snow amphorum, is this fair? This motivates me not to charge again, please help me @glossy sable

[glossy sable]

No one is telling you to spend money in it, it is your own choice.
If you have bad luck, well, we can not help you about it.

[scarlet solstice]

Hello I need to know when they will put premium crates ?

@glossy sable when the premium crates ?

[storm flume]

Hello, @near stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to this channel's pinned messages for further information, @scarlet solstice:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[scarlet solstice]

No I need to know when they will put premium crates again to buy some uc

[glossy sable]

Did you read the pinned messages?

[scarlet solstice]

No where I will find it ?

[glossy sable]

Read the bot's message.

The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[scarlet solstice]

Thanks bro you are very helpful ❤️

[glossy sable]

You are welcome.

[turbid fractal]

Hello: I have hacked my Facebook account linked to a PUBG MOBILE account but I can access it via Twitter. What do I do until I cancel the Facebook link?

[night cloak]

@turbid fractal For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[bleak wasp]

My friends game stops when he shoots/opens scope while runing/moving what he had to do

[dense shard]

Game wont open

[tiny saffron]

@night cloak there's some glitches when u try opening crates, lucky spins, draw i can tell u them but at end that's all about luck bro 😃

[night cloak]

@tiny saffron what from glitches are is?

[polar marsh]

@echo swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[real geode]

Добрый вечер, ровно месяц назад украли аккаунт, техподдержка так и не ответила, отвяжите пожалуйста привязку гугл Id 5101949539 ❤

[night cloak]

@tiny saffron I will try thanks bro

[tiny saffron]

hahhaha word got deleted

[night cloak]

@real geode For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[tiny saffron]

thanks for reading it before it deleted hehehe

[night cloak]

Misusing glitch is a major violation of the ToS. Please do not mention about it anymore.

[tiny saffron]

at end that's all for luck anyawy as there's certain percentage for every crate opening for mythic, legendary and epic items

@night cloak thats not real glitch, it's a trick or tip or name it as u want

they're calling it that in YT crate opening videos that's all 🙂

[night cloak]

@tiny saffron Feel free to discuss about tricks that does not violate the game's ToS in #pubg-mobile. Not here.

[tiny saffron]

ok not a problem (classic voice) 😃

[orchid lava]

Please clear my doubt .....
In this season if i had got the parachute of ace and then i come down to diamond , so will i get season end rewards (1600 silver frag, ect. ) of ace tier or of diamond

[night cloak]

@orchid lava Yes, you will.

[orchid lava]

Of ace tier??

[night cloak]

The rewards are based on your highest tier reach in a season, you don't have to hold the place once you get in there.

[orchid lava]

Ok.
Thank you for clearing my doubt .
Really appreciated 😊

[night cloak]

You're welcome.

[tidal dirge]

Still waiting for my issue to be resolved

🤬

[fiery quarry]

I lost my social media account helo

[rotund vapor]

pubg full hack

[maiden garnet]

hi there
there was issues
there was account my friend has been hacked by someone ,so what can i do for him? please how i get back
ID: 538322023

[night cloak]

i hate cheaters

these two guys their buggy was muted

it didnt show on the map

[dire umbra]

My account was terminated for one day , and it opened in one hour now it’s terminated for 10minute , what the hell is this :/

[woven jolt]

ارجو منكم مساعدتي حسابي تويتر المربوط باللعبه تم اختراقه اريد الغاء الربط

[storm flume]

Please do not use any other language aside from English in this channel, @woven jolt. Refer to #613267301243944960 for language channels.

[woven jolt]

ارجو منكم مساعدتي حسابي تويتر المربوط باللعبه تم اختراقه اريد الغاء الربط id 5347400239

[storm flume]

Please do not use any other language aside from English in this channel, @woven jolt. Refer to #613267301243944960 for language channels.

[woven jolt]

Please help me, my Twitter account linked to the game has been compromised. I want to disconnect my ID 5347400239.

[tepid lodge]

I am a bandwidth account because of the smartgaga simulator, and I also worked on the emulator. Just a bandwidth account in its capacity. Can you please me? I spent a lot of money on this account and got tired of it and my Prophet Faku Band ID: 5271265821 Name: 〤 BLACK〤

[snow fiber]

Help me pleas i lost my account from unlinking than i did the steeps after 7 day they reply me this and dident got my account still my news acc opned

[storm flume]

If you have encountered an issue with the account unlinking feature, @snow fiber, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[twilit widget]

The end is near for this game

Hackers every game

I report lot of hackers but no one get banned

[storm flume]

Please refer to subpoint #2.12 in #faq for further information, @tepid lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[twilit widget]

This company is SH*T

[vagrant onyx]

@urban python promote/advertise not allowed

[storm flume]

Hello, @twilit widget!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[twilit widget]

I know all of this sh*t and they didn't get banned
I report ar least 30 hackers and i didn't recieve a mail that they get a ban

[atomic galleon]

@twilit widget true

[twilit widget]

Im not idiot to tell me that

Every game a lose between 20-30 pts

Until when

[atomic galleon]

Hackers on everyone game.. sad but true.. they dont do antyhing with it bro

If they buying tons of uc they are untouch

[tepid lodge]

I am a bandwidth account because of the smartgaga simulator, and I also worked on the emulator. Just a bandwidth account in its capacity. Can you please me? I spent a lot of money on this account and got tired of it and my Prophet Faku Band
ID: 5271265821
Name: 〤 BLACK〤

[polar marsh]

@nova bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral knoll]

@tepid lodge whats the issue?

[atomic galleon]

They must upgrade anticheat system, verification with IMEI or something with it, but support is stupid, better for they is add more skins

[twilit widget]

They care just about skins and bullshits

[feral knoll]

please go to #pubg-mobile or #chat for chatting.

[twilit widget]

We are not chatting bro@feral knoll

We need support

[atomic galleon]

And what we can do there? Also nothing like a on this chat

[tepid lodge]

I am a bandwidth account because of the smartgaga simulator, and I also worked on the emulator. Just a bandwidth account in its capacity. Can you please me? I spent a lot of money on this account and got tired of it and my Prophet Faku Band
ID: 5271265821
Name: 〤 BLACK〤

[feral knoll]

@twilit widget you can report cheaters in game, we cont do anything here.

@tepid lodge file claim.

[polar marsh]

@atomic galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[twilit widget]

@feral knoll did u think that im new in this game or what? I did that 1 billions times and nothing change

[cyan citrus]

I am a bandwidth account because of the smartgaga simulator, and I also worked on the emulator. Just a bandwidth account in its capacity. Can you please me? I spent a lot of money on this account and got tired of it and my Prophet Faku Band ID: 5271265821 Name: 〤 BLACK〤
@tepid lodge if u spend that much and using hacks , seriously u are really dumb TBH.

[atomic galleon]

@feral knoll we need tencent here

[twilit widget]

@feral knoll are you happy with the hackers ? U should be like us

[atomic galleon]

I reported a lot of cheaters and they still playing