questions

[spring zephyr]

@rotund vapor No, report them if you want them to get banned.

[rotund vapor]

Can i tell you something

sir?

[spring zephyr]

Yes?

[rotund vapor]

Do you play Bubg mobile every day!

[night cloak]

Where can i download the offical emulator version

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@night cloak Check pinned messages in the #emulator-chat channel and you will find the link.

@rotund vapor Please use #chat or #questions for conversations.

[storm flume]

Please do not use any other language aside from English in this channel, @left mortar. Refer to #613267301243944960 for language channels.

[rotund vapor]

ok no problem . Thanks for the bad service.

[left mortar]

I have reported cheaters that are still cheating

[storm flume]

Hello, @left mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[left mortar]

@storm flume I reached through the link are still playing

[thin dock]

Hey I’m still playing this garbage game

Is there anyway you can fix resetting in rooms?

This games garbage

I swear yall just add skins and don’t fox the actual bugs

Big corporations like Tencent are the worst that don’t listen to the consumer and instead try to milk out every penny they can get until their eventual fall

You see games like clash of clans and CS live for what seems like forever because they are able to make a steady profit and balance it while listening to the players

[storm flume]

If you have encountered an issue with the account unlinking feature, @cursive vine, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[elfin canopy]

@left mortar It takes time to process the report.

[spring zephyr]

@thin dock What's the problem, if it's a bug then please do report it in the #old channel.

[elfin canopy]

Feel free to use #old for your feedback regarding the game, @thin dock.

[thin dock]

They will never listen @elfin canopy

This problem with when you reset in rooms and it kicks you out for scrims and tournaments have been around for 3 seasons now and they still won’t do anything

[elfin canopy]

That channel is read by Tencent staff on regular basis, @thin dock.

[thin dock]

Apparently not

[rotund vapor]

I have a problem which is that the sound of the bullets does not appear, even on the map there is no sign of. my device ipad 7th

[elfin canopy]

Try repairing your game,@rotund vapor.

[rotund vapor]

I did this a few times and I also cleared the game and reinstalled it

[thin dock]

@elfin canopy can I dm a software developer from tencent or will i continue to experience the same problem in 5 months

[ancient hound]

By any chance any idea when they will fix the linking and unblinking of pubg accounts?

If they even decide to?

[elfin canopy]

You can post about it in #old

You can also use in-game support for your suggestions.

@ancient hound Contact In-game support if you've lost your account while unlinking.

[ancient hound]

No no none of that it's just I recently sold one of my accounts and yea i want to remove the fb on it

@elfin canopy

[rotund vapor]

So!

[elfin canopy]

Account trading is against PUBGM ToS, @ancient hound.

We cannot assist you with this.

[rotund vapor]

There is no problem where to place the proposal in any room!

[polar marsh]

@thin dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Men

[elfin canopy]

Post about the bug you're facing in #old with details in a single message,@rotund vapor.

[rotund vapor]

thank you

[elfin canopy]

@night cloak contact apple support and try recovering it.

[night cloak]

Kekw

[elfin canopy]

@night cloak ?

@night cloak you mentioned me and edited your message, I can access it by logs though. Do you need assistance or you're just trolling.

[merry pebble]

@merry pebble Hey. Can you access Lost Treasures event now? Ping me
@normal fulcrum No still not able to access the event

Its Showing the same thing @normal fulcrum

[lusty goblet]

Hi, I have the new linking problem which is linking email, when I want to link my email, I cannot show me that it has been linked previously and I did not do that. Can anyone help me

[elfin canopy]

Can you post a screenshot,@lusty goblet?

[lusty goblet]

I want to remove the email link because I did not do this

1- ID: 5119329238
2- The name : RD丨974

[elfin canopy]

There is no option to remove it as of now,@lusty goblet.
Maybe in future

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lusty goblet]

But I want to remove the link because I have found that someone is entering my account I want to remove the suspicion

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @lusty goblet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

No guncraft option

Please help

[spring zephyr]

@night cloak The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

[night cloak]

Okay

Hi so I just got a new ipad because my other one want working correctly but my ms is staying between 100 and 200 ms? When it usailly is from 20-50 ms?

[normal fulcrum]

@merry pebble Ok

[sturdy quest]

when is andy character coming??

[storm flume]

We currently do not have a specific release date for the upcoming update, @sturdy quest. Once we do, we will publish further information in #news.

[spring zephyr]

@night cloak Can you upload your speedtest results here.

[sturdy quest]

ok

[night cloak]

Sure 1 moment

It's not my internet I'm not rlly sure why it's being slow. It's been like this for a couple weeks

@spring zephyr

[sand path]

Latency should be around 5ms with that speed

[night cloak]

When I'm in game my ms rarely goes below 120

[sand path]

Your ipad must be downloading stuff in the background

[night cloak]

No there's nothing it's all set up I've checked

[sand path]

Well difference in ping is due to increased Load.

That's for sure.

Might be some other device.

[night cloak]

Hm. I'll look but there isnt many in my house

Especially if it's a constant problem?

[quiet flax]

Hello there>

[polar marsh]

@quiet flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[open moat]

Why we are not selected in pmis 2020 we have 31.8 kills avg. With 10. Chicken what's wrong with you pubg @polar marsh

[storm flume]

Please refer to this channel's pinned messages for further information, @open moat:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[ember hill]

Pmis scam

[night cloak]

I think this is the wrong server. @open moat

[ocean pilot]

@open moat 35 avg kills were needed i think

[brittle flame]

there was a 2-3 mb update yesterday what changed after that because i did not see any change

[open moat]

@ocean pilot nope bro

[ocean pilot]

@brittle flame jungle adventure mode has been removed for now,and it will be back with more exciting features in the coming days.

[brittle flame]

so it was for that

[ocean pilot]

Yeah

[brittle flame]

ok

[solid copper]

How to find Pubg Mobile India discord if any

[night cloak]

! rank

[spring zephyr]

@night cloak Use #481204134859505684 for that.

[night cloak]

@spring zephyr thanks

[stiff ginkgo]

@solid copper there is no official Indian pubg discord server

[carmine bane]

Pubg on mobile who had the x-ray video to the player I had an x-ray

[storm flume]

Please do not use any other language aside from English in this channel, @fluid shadow. Refer to #613267301243944960 for language channels.

[fluid shadow]

لقد فقدت حسابي بسبب ميزة لغاء الربط يرجا المساعدة

[storm flume]

Please do not use any other language aside from English in this channel, @fluid shadow. Refer to #613267301243944960 for language channels.

[night cloak]

Any idea when's the mic issue will be fixed? A form was posted but any confirmation on that.. how long it will take to fix mic issue?

[dusky bloom]

Despite having 10chickens with 335+kills we didn't qualify for PMIS and many squads with lesser kills got the mail. No Transparency in the selection process, No results published publically. They Can't even fix the Lag and Hackers etc but now out of nowhere those who had above 30kills are hackers. I don't know what's gonna happen But I request all the squads who played fairly to tag PUBG Mobile team in all your posts regarding this issue.
Earlier PMCO was a dream because of HACKERS AND NOW THIS Because they can't even keep the selection process fair and Transparent.
Also I don't get the logic of selecting 248 teams in a country of 1.3B people and millions of PUBG M players, that too based on in game qualifiers where everyone gets a good bot players lobby by luck. I mean if you're gonna organise a big tournament and have it's qualifiers luck based(not everyone gets a noob lobby to farm kills) then it's rigged unintentionally.

[storm flume]

Please refer to this channel's pinned messages for further information, @dusky bloom:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@night cloak they'll be fixing it soon, please fill the form which is pinned in #news

[storm flume]

Hello, @carmine bane!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[junior crown]

My issue Not Solved I reported yesterday

[tribal void]

@junior crown then update your game🤨

[late jewel]

I have dought in pmis

[storm flume]

Please refer to this channel's pinned messages for further information, @late jewel:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[junior crown]

@tribal void already updated version

[amber cedar]

@night cloak can u dm me pubg india discord link

[floral moon]

@junior crown hahahah i reporting sice 28th May No one Cares about this issue... Because we are normal players.... If your are populor streamer your problem solved imidetly

[daring kindle]

Account lost

Pls halp me

[spring zephyr]

@daring kindle How did you lost it?

[daring kindle]

My unliked account lost

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[daring kindle]

Hi Soldier.

Thank you for your patience.

We are happy to inform you that we have completed the recovery for the accounts which have fulfilled the requirements. If your account is among these, you should have gotten it back by now.

However, if you still cannot log back in, it means that you did not fulfill the requirements or that the conditions of your account are complicated so we need to make further investigation. Please read carefully and follow the instructions again, and then contact us back with more details for the same by tapping on the "New Conversation" option.

[Important] Please do not use different accounts to apply for the same lost account. It may cause the difficulty of the recovery and hence prolong the process. Thank you so much for your cooperation. We will help you as fast as we can.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Vinn K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vernal arrow]

now: there's too much cheaters in game we are going to delete the game because of

[storm flume]

Hello, @vernal arrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[grim crystal]

Hello we got our first mail that we are selected for pmis but that server was closed than others got 2nd mail but we did not plz help

[polar marsh]

@vernal arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to this channel's pinned messages for further information, @grim crystal:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[shrewd badger]

Hello I need help

What this hacker Id

And name

What kind of hack is this sir

He use aim bot ,magic bullet , wall hack

I have video of that

Can you guys help me

Plz anyone

[night cloak]

Hi i am experiencing a problem while I enable my game mode in my vivo phone and start Pubg it's shows that unable to connect to server and I am not able to enter in match it show that timed out.
Plz help me plz

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spice imp]

@polar marsh PMIS Selection criteria has errors teams having great results like all qualifiers match chicken dimner with 40 avg kills per match haven't got qualified where teams having less than 30 avg kills per match have got qualified.

This is a big error from the side of PUBGMobile India and u guys should consider this

[storm flume]

Please refer to this channel's pinned messages for further information, @spice imp:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[shrewd badger]

No one for help

[waxen anchor]

Bebaji company have contacted me and the account was not returned

@storm flume Bebaji company have contacted me and the account was not returned

[vital osprey]

Somebody help please... I've a complaint regarding PMIS 2020

[night cloak]

@shrewd badger please do post that in #old and report that user in game

@vital osprey see the pinned message in here

[vital osprey]

@night cloak where bro

[storm flume]

Please refer to this channel's pinned messages for further information, @vital osprey:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[waxen anchor]

@storm flume Bebaji company have contacted me and the account was not returned

[storm flume]

You can contact the customer service via the game settings, @waxen anchor. Refer to subpoint 5.3 in #faq for further instructions.

[vital hill]

How can i get leaks of upcoming create

[atomic nymph]

My Facebook account has been disabled and I cannot login pubg, Is there any way I can login into that account?

[night cloak]

@vital hill upcoming features will be posting on #news

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @atomic nymph. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital hill]

In beta version i am not able to open shop option why and how i can fix it

[night cloak]

@vital hill there's no shop in beta version

[vital hill]

But create option is there and i am not able to open it

Ad how youtuber get leaks of upcoming create which is not post ed on #news

[night cloak]

there's no shop or crate feature in beta version

[vital hill]

Than how youtuber get leak of upcoming create which is not posted in #news

Please answer the question

[brazen shale]

How to fix the mic and speaker glitch without restart? I can play one or two games with my mic and speaker working, then out of nowhere I cannot hear my teammates or speak to them.

[amber cedar]

Than how youtuber get leak of upcoming create which is not posted in #news
@vital hill @night cloak can u ?

[night cloak]

Sir I have 39 % kill in pmis matches but we can't see our team name in the result. Can you please tell why we didn't get qualify? Even a 32 % kill team get qualify but why I not? @polar marsh

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[amber cedar]

U r ignoring

[brazen shale]

Please help

[vital hill]

Not i not able to but please tell way how i can get leaks

[night cloak]

@brazen shale try doing a routine repair and fill the form which is pinned in #news.

they're using the different version of PUBG MOBILE

[vital hill]

Which version please tell that

[night cloak]

you can google it

[vital hill]

I am not able to find it please tell

I am a small youtuber and i want that leaks please

[amber cedar]

I think kr@vital hill

[pure relic]

Is there any good 2 thumbs control setup. I'm not sure if it's the right place .

[night cloak]

@night cloak I mistakenly deleted my email which I fill during my account recovering process

@pure relic ask that in #pubg-mobile

[vital hill]

I have downloaded kr version but not able to get leaks

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak I deleted my email account which was asked during my account recovering process

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[vital hill]

Please help me

[night cloak]

Sir I have 39 % kill in pmis matches but we can't see our team name in the result. Can you please tell why we didn't get qualify? Even a 32 % kill team get qualify but why I not? @polar marsh

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[brazen shale]

@night cloak how to do a routine repair?

[vagrant onyx]

@vital hill hey
what is it ?

[vital hill]

@vagrant onyx i want that how youtuber are able to get upcoming create leaks

[vagrant onyx]

@brazen shale log out from account
press repair button ( located in top screen )
than you can do routine repair

@vital hill better not to say about leaks

[brazen shale]

Thank you

[slender dust]

i need help instaling gameloop on my pc

[storm flume]

You can now access #emulator-chat and #emulator-support, @slender dust. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

Please refer to subpoint #3.17 in #faq for further information, @slender dust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@slender dust you can also check faq subpoint 3.17

[fallen verge]

PMIS slot scam

[storm flume]

Please refer to this channel's pinned messages for further information, @fallen verge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[slender dust]

@slender dust you can also check faq subpoint 3.17
@vagrant onyx My problem is different

[spring zephyr]

Use #emulator-support for issues related to emulator.

[storm flume]

Please do not use any other language aside from English in this channel, @iron barn. Refer to #613267301243944960 for language channels.

[polar marsh]

@iron barn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[molten pewter]

Pubg mobile teammmm when is come back falcon event ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @molten pewter. Once we do, we will publish further information in #news.

[spring zephyr]

@molten pewter You can buy it from shop with UC.

[molten pewter]

I was collect 50x but event is over 😄

[twin gulch]

Update came???

[storm flume]

We currently do not have a specific release date for the upcoming update, @twin gulch. Once we do, we will publish further information in #news.

[cedar quarry]

I want report about hack

[storm flume]

Hello, @cedar quarry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[floral moon]

@twin gulch No... I am also waiting for Update

[twin gulch]

@floral moon I need some points for ACE tier and from yesterday i cant log in due to this problem..😔

[solar hound]

One day, a friend told me that you could transfer a skin from one account to another through a developer. Is that true?

[floral moon]

@twin gulch I am Pushed my ACE on first week But My RP missons are pending because of this isue...

[stark totem]

My Guncraft Feature hasnt activated yet

[night cloak]

The GUNCRAFT feature will be available to everyone next update.@stark totem

[twin gulch]

@floral moon Elite ROYAL PASS??

[floral moon]

@twin gulch yes... I have ELITE RP since season 5...and i am playing from Season 2...Curruntly My RP is 44 but due to this problem its Pending... noone cares about our money which we spended on RP and Our All Progress of all seasons😡😡

[polar marsh]

@hasty gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[muted cipher]

Why the premium crate is removed

[spring zephyr]

@muted cipher The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[muted cipher]

Okay cool

[trail shadow]

PUBG support hackers!!

[storm flume]

Hello, @trail shadow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Why don’t i have the option to delete my account

[spring zephyr]

@night cloak Because that option is only available for European region.

[trail shadow]

All top 100 players in solo europe server is hackers and this is no joke its true

[balmy coral]

Sir I have 39 % kill in pmis matches but we can't see our team name in the result. Can you please tell why we didn't get qualify? Even a 32 % kill team get qualify but why I not? @polar marsh
@night cloak Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the PMIS management and are unable to assist, They are not part of Tencent Games and they are not in the same building as the Management support team. Especially in these trying times, please remember that the discord support team are people too, and there are only so many of them.

[night cloak]

@spring zephyr

[balmy coral]

@night cloak Those who didn't reply to the mail at the given time they received after reg because of underage or incorrect info wil be not selected even tho u played all 15 matches.
use of symbols or 3rd party tools.
mass reports by the enemies u killed.
ipads too.
there are reasons why some ppl didnt qualify.

[night cloak]

Why can’t I delete my account?

[spring zephyr]

@night cloak You can't cause you are not in the European region, only European region have the option to delete there accounts.

[clever wharf]

what about the jungle advencture event.. its ended ??

[spring zephyr]

@clever wharf It's temporarily removed, will be back soon.

[night cloak]

Is there another for me to delete my account because there’s a hacker that can login from another location after I changed all my passwords

[rotund marlin]

When will the premium crate come out?

[spring zephyr]

@rotund marlin The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[night cloak]

hello
how can i reomve facebook login
i use email and twitter

The unlinking feature is disabled at the moment @night cloak

maybe come again soon?

[autumn hornet]

Our team have 30+ kills per match in pmis online qualifiers but didn't get any email from pubgm. On the other hand many 30kills avg team selected for online qualifiers. <@&481161015728406538>

[storm flume]

Please refer to this channel's pinned messages for further information, @autumn hornet:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@autumn hornet avoid using that mention unless it is something emergency

[twin gulch]

Anyone have answer about it???

[night cloak]

@night cloak did he linked any account to yours

@twin gulch clear the system cache and reinstall the game

[digital lantern]

Recently pubg added guncraft feature but it's not showing in my account, why?

[night cloak]

The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.@digital lantern

[digital lantern]

Alright, ty

[wide scarab]

I removed the social network account from the unlink feature and cannot log in to the game

[storm flume]

If you have encountered an issue with the account unlinking feature, @wide scarab, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[full karma]

Can i have arabic support?

[sharp cove]

Will there be any re selection of the pmis teams considering the results are not accepted by many people?

[night cloak]

You can join the MENA server for that, The link is in #613267301243944960 @full karma

[storm flume]

Please refer to this channel's pinned messages for further information, @sharp cove:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[autumn hornet]

@night cloak ok sir

[full karma]

@night cloak ok thank you

[night cloak]

welcome 🙂

[solar idol]

Dear PUBG,
If you count in game classic match kills for any competition qualifiers (PMCO,PMIS) , then highest kill teams are all hackers only.

If you have any doubt then you can take a test by playing your PRO TEAMS in classics and count their kills. If they can't make 45 or 50 kills, then how others are making.

Please make it fair play.

[storm flume]

Please refer to this channel's pinned messages for further information, @solar idol:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

how do I not delete my account

[polar marsh]

@velvet thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

?

[elfin canopy]

You cannot revert this action,@night cloak.

[night cloak]

ok

lol

[buoyant pendant]

Seee the video first

[night cloak]

what vid

[buoyant pendant]

Above the video

And share everywhere

[elfin canopy]

@buoyant pendant stop it.

[buoyant pendant]

No

[elfin canopy]

You can't send links here

[night cloak]

Stop spamming

[buoyant pendant]

No I will do it I don't care

[spring zephyr]

@buoyant pendant Promoting your channel here isn't allowed, probably you will get a mute if you will continue.

[buoyant pendant]

No I am not permit any channel I am just awaring and it's not my channel

[red atlas]

Can someone help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red atlas. Remember to read through #faq before asking questions in the support channels.

[heavy vortex]

will playing with emulator player impact on mobile player negatively?

[spring zephyr]

@heavy vortex No, you will just get a emulator lobby when you will play with them.

[night cloak]

@storm flume savage

Hi

[heavy vortex]

OK thank you

[night cloak]

Where's beta registration link?

[elfin canopy]

This isn't a place where you spread fake news and rumours, if you continue doing this, strict moderation action will be taken against you, @buoyant pendant.

[storm flume]

You can now access #emulator-chat and #emulator-support, @red atlas. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[red atlas]

Haw can i log in in this account

[buoyant pendant]

Ok

[night cloak]

.beta

[storm flume]

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[night cloak]

Thanks @spring zephyr

[spring zephyr]

@buoyant pendant Stop.

[crystal mountain]

Can anyone help me ! Band 10min every time i playing and my network connection good not bad and ping is 80

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @crystal mountain. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[foggy marten]

Any mods here PMIS held is total scam in India are you guys in any position to help??

[storm flume]

Please refer to this channel's pinned messages for further information, @foggy marten:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[foggy marten]

So basically you guys are also in suppport of Indian pubg officials thats okay we can see the game here bye

[hearty barn]

‏My Facebook account refuses to create a new account after accidentally unlinking

This is my old account 5175094286 I want to link 
The name B is old「Heroツ

Old Emil Facebook Nfc1408 @ icloud new emil [e-mail]

5872102240 it to my new account

[storm flume]

If you have encountered an issue with the account unlinking feature, @hearty barn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[twin gulch]

@night cloak No its Not working...and why all ask me same process..alredy try it so many time

[dreamy rampart]

Hi

Please help to get my account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @dreamy rampart, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[unreal flame]

Hi how can tag for pmis rol

[storm flume]

Please refer to this channel's pinned messages for further information, @unreal flame:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[spring zephyr]

There is no PMIS roles.

[unreal flame]

@spring zephyr But I received mail... Join server and tag for role

[polar marsh]

@dreamy rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@unreal flame Check pinned messages.

[unreal flame]

@spring zephyr How can check

[storm flume]

Please refer to this channel's pinned messages for further information, @unreal flame:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[unreal flame]

@spring zephyr main problem invite link has been expire

How get a role pmis 2020

[spring zephyr]

For the teams who have been qualified and have received an email with an invalid Discord server link, rest assured, the server link was revoked.

You will receive another email very soon. Follow the instructions given in the new email; you will be told to fill up a form and will be contacted via Phone call or Whatsapp for verification. After that, you will receive the Discord server invite.
@unreal flame ^

[unreal flame]

Ok

@spring zephyr I fill from 🤗

As soon as possible

[fickle jetty]

Why I don't have use option?

[spring zephyr]

@fickle jetty The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[jagged ocean]

Can anyone from the support message me !!?

[fickle jetty]

@spring zephyr ok thankyou

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jagged ocean. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Why am i getting

[spring zephyr]

@night cloak What's your region?

[night cloak]

Can anyone tell me how to fix this because i live in india and it still showing bonus challenge coming soon

India

2 or 3 days back it was open for 1 day and after that it started showing coming soon

[clever wharf]

when will guncraft event will come bcoz i dont have guncraft option

[fickle jetty]

As much I know bonus challenge is not available all the time..sometime they close it

[night cloak]

But in my friends phones they are getting everyday

[storm flume]

Please refer to this channel's pinned messages for further information, @clever wharf:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[fickle jetty]

Hmm ok idk then😊

[night cloak]

@night cloak check the in-game flag and country is same as your friends

[woven atlas]

@clever wharf guncraft will be available to evryone soon.

[burnt radish]

When the premium create will come

[spring zephyr]

21st june, @burnt radish .

[woven atlas]

@burnt radish 21st june

[burnt radish]

@spring zephyrwho tells

[clever wharf]

@woven atlas ok thnx

[night cloak]

Hey! I got a problem.

[lilac sparrow]

Hello, I participated in the India Bonus Challenge and spent 210uc to participate in matches, and during this period I managed to earn 4100 game coins and I wanted to withdraw them, but when I clicked on the purchase of the UC package, they don’t come to my game mail. Also, all game coins were withdrawn from my balance. Please tell me how can I return lost game coins?

[spring zephyr]

@lilac sparrow It can take upto 24hours to get the UC, so please be patient.

[unreal flame]

@spring zephyr why refill same details

[arctic plover]

Pls help meanuone pls help me my gyrscope automatically stops workin in between of match or it moves automatically to a particular direction

[polar marsh]

@sturdy magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@arctic plover restart device.

[arctic plover]

But in front enemies etc ho many times maam

It is very irritating

[unreal flame]

Hello any resolved my problem

[night cloak]

@spring zephyr yo, i wanna change my region , but i cant find that option in my settings . its been like a month and nothing so just joined the discord , hopefully it helps. So if u can help me.

[lilac sparrow]

@spring zephyr I would like to hope so.

[spring zephyr]

@night cloak That option is not available for European regions

[night cloak]

@night cloak That option is not available for European regions
@spring zephyr Yeah but i'm looking for a solution! No?

[spring zephyr]

@night cloak You can't.

[night cloak]

Lmao? I think they can fix it . but i just can't communicate with any of staff. And it's not my problem tbh they should find a solution for this problem because its not just me , there are many ppl face that problem

[spring zephyr]

@night cloak It's not a issue, if you are in the European region then you can't change it because of the European law.

[polar marsh]

@prime osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

But i'm not in the European region, just in-game region and it was by mistake when i created my account. You got what i mean?

@spring zephyr

[crisp garden]

Even if it's just a mistake you can't change your region if your in European region

[cunning elbow]

Hey when are premium crates gonna come

[crisp garden]

June 21

[night cloak]

Even if it's just a mistake you can't change your region if your in European region
@crisp garden okay , thank u.

[storm flume]

This command is disabled in this channel, @cunning elbow. Please execute the command in #481204134859505684 instead.

[crisp garden]

@cunning elbow because they have new crates called custom crates

[faint ivy]

Hello,
My Stolen Twitter account was stolen
The thief is trying to change my name in the game
And messing around on my account, I want to help cancel
My Twitter account linked in the game only
Hands ID: 5326993135
For information, my account is linked to email and Facebook, and it has not been hacked
Thank you .

[crisp garden]

If your Twitter is hacked contact twitter support and recover your account

[polar marsh]

@dim fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I lost my guest account how can I get it back:(

[crisp garden]

@night cloak you can't recover an account if it didn't any have social media linked

[night cloak]

@crisp garden ok:(:rip:

[crisp garden]

Or you can try to play it in the device you used to play your account

If you didn't uninstalled

[storm flume]

If you have encountered an issue with the account unlinking feature, @clear ivy, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

Please refer to subpoint #2.5 in #faq for further information, @faint ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@crisp garden I unlinked my guest account by mistake and than my guest restarted all over again

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

@storm flume I can’t contact the costumer service

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@dark hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@storm flume I already talked to the customer service and they didn’t help me

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @night cloak Only they can help you

[dusty tree]

Does rating protection card get over once you go in a match and get -?

[spring zephyr]

@dusty tree It expires if you will loss your rating, if you didn't loss any rating in the match then it doesn't.

[karmic halo]

I have a problem with ping this last 2 days i think it's kind of some bug when i'm in lobby the ping is being just good but once i start playing tdm or all modes it get high up to 600ms or 700ms

Please does any one have an idea or can help me?

[dusty tree]

@dusty tree It expires if you will loss your rating, if you didn't loss any rating in the match then it doesn't.
@spring zephyr so let’s say I don’t lose rating in a single match for a week, will the tier protection card still work or will it expire because of time?

[spring zephyr]

It will still work.

@karmic halo Switch to a stable connection.

[night cloak]

4 players teaming up

[spring zephyr]

@night cloak Report them in-game.

[night cloak]

@spring zephyr and what would happen? Will I get my uc refunded which I spent in bonus challenge will they get banned?? Nooo they will just get a "warning"

it's completely pointless

who is playing now

[storm flume]

Use #activities to find other PUBG MOBILE players, @night cloak.

[spring zephyr]

@night cloak They will get banned. (Starting from 1 day)

[karmic halo]

@spring zephyr is the problem from my connection? It's weird because i've been playing on the same connection without problems

[unreal flame]

how can check shot list pmis team

[karmic halo]

And also idk why the ping is good in lobby but when i start playing it get high

[storm flume]

Please refer to this channel's pinned messages for further information, @unreal flame:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Hello, @hoary drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[waxen anchor]

Bupgi company I am facing a problem with the features of the unlinked

[storm flume]

If you have encountered an issue with the account unlinking feature, @waxen anchor, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quartz granite]

come on mabar

Help me to the crown

[round horizon]

Just play safe bruh

[polar marsh]

@safe moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@spring zephyr Who do I send email to for reporting players teaming up? Support doesn't reply on customer service

[elfin canopy]

You can report teaming up players via in-game report system,@night cloak.

[fierce junco]

WE TEAM STING our AVERAGE 37 KILLS pure legit players but we didnt qualified please Support UNDERDOGS tag pubg and Tell them their management system is corrupt 😐

[storm flume]

Please refer to this channel's pinned messages for further information, @fierce junco:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[mighty zinc]

@sand path Any updates on the account unlinking thing..?

[storm flume]

If you have encountered an issue with the account unlinking feature, @mighty zinc, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Can someone help me solve the mic problem:( pls

[mighty zinc]

30 days.

[night cloak]

Mic glitch is really annoying!!!!

😦

[worldly violet]

Hello

[sand path]

@mighty zinc nope:/

[worldly violet]

I used Singapore 🇸🇬 vpn to redeem bonus voucher and uc

[night cloak]

@night cloak fill the form in #news

ok

[worldly violet]

I didn't received anything

@night cloak bro help kr skte ho?

Mera around 120 uc gaya isme

[night cloak]

which form ??????

send the link!

@worldly violet yes say how may I help you?

@night cloak wait

k

[elfin canopy]

@night cloak

https://bit.ly/2X3CpmH

[night cloak]

@night cloak check dm

thnx

ill check it out

@elfin canopy oh thanks for posting bro.. I couldn't send it here

[worldly violet]

Mene Singapore vpn se 2 bonus voucher or 100 uc redeem kiya tha pr redeem krte hi likha hua aaya ki item limit reached and points bhi kam ho gaye

Or kuchh mila bhi nahi

[elfin canopy]

English,@worldly violet.

[worldly violet]

Mail me

[elfin canopy]

It's fine,@night cloak.

[night cloak]

@worldly violet that's why don't trust the vpn tricks!

[worldly violet]

Server issue hoga sir

[elfin canopy]

VPN is not recommended,@worldly violet.

Contact in-game customer support.

[worldly violet]

😔

[night cloak]

@worldly violet bro english please. I know Hindi but only English is allowed here. ☺️

[worldly violet]

Vc? @night cloak

[elfin canopy]

Use #chat

[night cloak]

@worldly violet as Maeve already mentioned you've to take help from in game customer support. They can only help you bro

[worldly violet]

Ok

[obtuse moat]

Hello my account hacked

[crisp garden]

How did your account get hacked

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @obtuse moat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vale ocean]

Hello I want to communicate with pubg company

[elfin canopy]

What's the issue,@vale ocean?

[polar marsh]

@vale ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obtuse moat]

Hello soldier,

Thank you for providing all the details.

We understand your concern about account hijacking. We apologize for any inconvenience.

With regard to your account being compromised, we have shared all this information with our respective team.
They are working to solve the problem and they will try to solve your problem as soon as possible.

Meanwhile, we appreciate your understanding of this issue.

If you have any other problems or your problem, please feel free to contact us and we will help you more.

Warm greetings ,

What is the meaning of this message despite the emergence of a new conversation beneath it

[elfin canopy]

They're trying to solve your issue, wait patiently for their next response,@obtuse moat.

[waxen anchor]

@polar marsh Company, why do you not return my account? They wrote to me for a while

[elfin canopy]

Try starting a new conversation again,@waxen anchor, and provide correct required details.

[waxen anchor]

لقد فعلت

[obtuse moat]

They're trying to solve your issue, wait patiently for their next response,@obtuse moat.

Ok, I have been waiting for about two weeks for you to reply back 😭

Help me please

[elfin canopy]

Do you have access to your PUBGM account,@obtuse moat?

English Only,@waxen anchor.

[upper kiln]

can i download PUBGM app only..I have only obb and data..Help please?

[obtuse moat]

Do you have access to your PUBGM account,@obtuse moat?

Yes

[elfin canopy]

@upper kiln no, you'll have to download it whole from playstore.

[obtuse moat]

My account is in danger, I could not buy offers, colors, or Royal Pass because of the penetration problem

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @obtuse moat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@upper kiln If you have obb, just paste to in ur android/obb directory and download app from play store

Lets see that works

Hi, any security department guy has some spare time to help me ?

[upper kiln]

Thank you @night cloak I'll see whether it works..

[royal zodiac]

Is unlinking feature back in global pubgm?

[elfin canopy]

What's the issue,@night cloak?

Not yet,@royal zodiac.

[mild crow]

Pubg mobile lost account please help

[storm flume]

If you have encountered an issue with the account unlinking feature, @mild crow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wild comet]

I caught a guy selling hacks , what to do ?

[elfin canopy]

Where,@wild comet?

[mild crow]

Customer support not help 4 week all details send not Properly

[elfin canopy]

We cannot assist you with this issue,@mild crow. Try contacting customer support again.

[wild comet]

He created a web site .

[polar marsh]

@grave reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

@wild comet, can you DM me the link?

[mild crow]

#questions 26 lost account Unlink 😭😭😭😭

[storm flume]

If you have encountered an issue with the account unlinking feature, @mild crow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[wild comet]

Sure , let me Confirm , need some time .

I am getting some information regarding it.

[elfin canopy]

Okay,@wild comet.
Mention me when you want to send it, I will enable my DMs.

[night cloak]

@mild crow Its ur bad dude

[wild comet]

Fine buddy.

[idle rock]

Hi,can some one help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @idle rock. Remember to read through #faq before asking questions in the support channels.

[mild crow]

Not bad dude /new unlink

[storm flume]

If you have encountered an issue with the account unlinking feature, @mild crow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[idle rock]

I have been experiencing problems with high ping for 6 months, and even though I have an internet up to 46MB

[spring zephyr]

@idle rock Can you please upload your speedtest results here.

[tidal dirge]

Have the devs woken up yet and looking to issue resolution? 3 more people reported the same issue here yesterday

[torn cove]

If the pmis results are not re-evaluated then I actually request every gamer to completely boycott the tournament

[storm flume]

Please refer to this channel's pinned messages for further information, @torn cove:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[idle rock]

Sorry, I am not at home now

Also, all my friends have a strong internet but they have a high ping

[mortal quiver]

ROBENC

Are you from iraq.

.

?

[idle rock]

Yah but I live in Australia

[spring zephyr]

Use #chat for general conversations.

@idle rock Upload your speedtest results when you can.

[wet badger]

Andy character released date tell me bro

[idle rock]

@spring zephyr I tel you before am not at home now

[spring zephyr]

Ok, just upload it when you can.

[storm flume]

We currently do not have a specific release date for the upcoming update, @wet badger. Once we do, we will publish further information in #news.

[idle rock]

Told*

ever one in Australia have problems with high ping

Why this happened to us

[elfin canopy]

You may request for an Oceania server in #old, @idle rock.

[idle rock]

What do you mean?

[elfin canopy]

Let's move to #pubg-mobile, I'll explain you there,@idle rock.

[idle rock]

Ok

[oblique bloom]

Pls someone give Pubg India discord link

[polar marsh]

@azure ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Tommorow all will get the gun craft option and the event

[sand folio]

Is this real

[oblique bloom]

Pubg mobile india official ka discord link send kro plss

[night cloak]

Tommorow pubg will launch the official guncraft option

[spring zephyr]

@oblique bloom English please.

[night cloak]

@sand folio nope

The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now. @oblique bloom

No pubg has choose some random player account for testing

[storm flume]

Use #matches to share custom games details, @quartz granite.

[night cloak]

Pubg has said in the instagram

[quartz granite]

@storm flume ok

[gloomy dagger]

When Karakin come ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @gloomy dagger. Once we do, we will publish further information in #news.

[gloomy dagger]

@storm flume karakin is not update karakin is map 🤣

[night cloak]

Can you tell me when the erangel 2.0 will come

@night cloak @gloomy dagger no information about that

[gloomy dagger]

@Deleted User#0000 I know it'll come in September.

[night cloak]

Ok

[gloomy dagger]

Erangle 2

[night cloak]

@night cloak can you tell me when the 10 rs pack will come

[spare wing]

@spring void please check ur inbox

[polar marsh]

@robust canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Those are the random events @night cloak we don't have the specific date for those

Any guess

Season 14

[floral moon]

Where is New patch update????......i am waiting till 9 days.... What is this no support by PUBGM

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@robust canyon

[oblique bloom]

@night cloak I need pubg mobile india official's discord link

[night cloak]

My account is still not recovered

[gloomy dagger]

Who is @robust canyon

[night cloak]

@oblique bloom DMed

[robust canyon]

me ?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[gloomy dagger]

Will Vest skin come ?

[tidal dirge]

Where is New patch update????......i am waiting till 9 days.... What is this no support by PUBGM
@floral moon now all they can do is ignore us.... because no answer to questions being asked. No accountability whatsoever

[elfin canopy]

Hey, @faint ivy! How may I help you?

[gloomy dagger]

Will Vest skin come ?
@gloomy dagger Answer my question

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @faint ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[faint ivy]

@elfin canopy Hello,
My Stolen Twitter account was stolen
The thief is trying to change my name in the game
And messing around on my account, I want to help cancel
My Twitter account linked in the game only
Hands ID: 5326993135
For information, my account is linked to email and Facebook, and it has not been hacked
You can contact me via e-mail:
[e-mail]
Thank you.

[elfin canopy]

Read subpoint 2.5 of #faq, @faint ivy

[gloomy dagger]

@elfin canopy why are you ingnore me

[elfin canopy]

Do you have any query regarding the game,@gloomy dagger?

[gloomy dagger]

Yes@elfin canopy

[grizzled crater]

Unlikn account

My account unlink

[storm flume]

If you have encountered an issue with the account unlinking feature, @grizzled crater, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

We are unable to provide assistance if you do not ask a question or state a problem, @gloomy dagger. Remember to read through #faq before asking questions in the support channels.

[karmic halo]

I have a problem with ping this last 2 days i think it's kind of some bug when i'm in lobby the ping is being just good but once i start playing tdm or all modes it get high up to 600ms or 700ms
And also idk why the ping is good in lobby but when i start playing it get high

[gloomy dagger]

When Vest skins come ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @gloomy dagger. Once we do, we will publish further information in #news.

[gloomy dagger]

Why @storm flume always copy paste this sentence

[dull cove]

its answer to ur question..

[elfin canopy]

Contact in-game customer support and follow these steps, @faint ivy.

[clever crag]

Hello

[ebon bear]

What is the solution to this problem?

[clever crag]

🙄

[gloomy dagger]

So play arcade for 20 minutes

[ebon bear]

@gloomy dagger I played but the problem was not solved

[azure rock]

Next update

[night cloak]

When the 0.19 update will come

Official date

[azure rock]

Unlink options not show

[storm flume]

If you have encountered an issue with the account unlinking feature, @azure rock, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[spring zephyr]

@ebon bear Repair your game and play a classis match for 20mins and see if it gets fixed.

[desert shadow]

my id name- DamagingImpact

[ebon bear]

@spring zephyr I did that and the problem was not solved

[storm flume]

Use #activities to find other PUBG MOBILE players, @desert shadow.

[spring zephyr]

@ebon bear You repaired your game?

[desert shadow]

no

[spring zephyr]

@desert shadow What's the issue?

[night cloak]

Tommorow all will get the guncraft option 😋

[azure rock]

Unlink options disable

[storm flume]

If you have encountered an issue with the account unlinking feature, @azure rock, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[desert shadow]

I have a lot of issues

[polar marsh]

@desert shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ebon bear]

@spring zephyr Yes, I did a repair

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[spring zephyr]

@night cloak Please move to a discussion channel if you don't need any support

[floral moon]

@night cloak Any Update come with guncraft option??

[spring zephyr]

@ebon bear You are using IOS right?

[night cloak]

@floral moonwhat update

[ebon bear]

@spring zephyr Yes IOS

[night cloak]

I have get the information that update will release tommorow

[night cloak]

But the update i have not got

[floral moon]

Ok

[night cloak]

I think we did not give any update

[storm flume]

We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.

[night cloak]

Pubg provide some redeem code is that real

For the guns skin

Outfit

I am confused

[spring zephyr]

@night cloak Redeems codes are from events or streams, you can't just get it.

[night cloak]

We need to buy that redeem code

[karmic halo]

Nobody answers me😞

[night cloak]

Ya its true

[spring zephyr]

@karmic halo Can you post a screenshot of your speedtest results.

[night cloak]

When i have ask that when the guncraft option will come

There is no guncraft option in my workshop

Nobody knows

?

[spring zephyr]

@night cloak @night cloak The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

[mossy burrow]

Premium crate release date

?

[elfin canopy]

21st June,@mossy burrow

[night cloak]

@night cloak @night cloak The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.
@spring zephyr the free s12k skin would we get it after the update come

Pubg had selected some id for the testing

That guncraft testing

[floral moon]

@spring zephyr Update release date.???

[storm flume]

We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.

[mossy burrow]

21june confirm for premium crate

[spring zephyr]

@mossy burrow Yes.

[mossy burrow]

Ok buddy

[night cloak]

Guncraft release date please

[tidal dirge]

@junior crown @twin gulch @floral moon - me facing the same issue since past 9 days. Support and devs just sleeping and ignoring us

[spring zephyr]

@night cloakSoon.

Can't give a exact time.

[night cloak]

When the guncraft event will be stop they will release the guncraft option

[twin gulch]

@tidal dirge yes bro..i think make a videi of our whole issue and the history off reports and poat it to YT...so every pubg player will know

[spring zephyr]

@twin gulch @tidal dirge Your reports have been taken, please wait for a update.
Soon™️

[twin gulch]

@spring zephyr how many days???

[spring zephyr]

Can't give a exact time, but soon.

[tidal dirge]

@twin gulch @tidal dirge Your reports have been taken, please wait for a update.
Soon™️
@spring zephyr our reports have been taken and then went back to sleep. I’m coming here everyday from past 9 days.... how many days shall we wait? Is it incompetence or laziness that’s not fixing our issue

[floral moon]

@twin gulch Samsung A50 Users Issue will be solved in Just 24 Hours... And we are waiting from 28th may

[night cloak]

Pubg game is good but there is so many bugs and glicth

[floral moon]

@night cloak 99℅ BUGS😂😂😂😂😂

[night cloak]

Pubg is also poor taking money form hackers poor pubg

[spring zephyr]

Please use discussion channels for conversations.

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Bonus challenge ma kya hi hacker

[floral moon]

Its issue not discssions

[tidal dirge]

Please use discussion channels for conversations.
@spring zephyr are you using support channel to support? Where is the support we expecting?

[spring zephyr]

@night cloak English please.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@tidal dirgePlease be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

[thick steppe]

@spring zephyr my pubg account os hacked and linked with the facebook of the hacker.. I also have it libked to my email account.. I want to unlink it from the facebook pls help

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @thick steppe. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tidal dirge]

@tidal dirgePlease be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
@spring zephyr yes customer support are people too who just don’t wake up from their sleep. Enough of these covid excuses.... 9 freaking days and am still not allowed to enter my own account. That’s ridiculous.

[floral moon]

@tidal dirge if support team is short staffed so why SAMSUNG A50 user Gate New Update about his issue in just 24 hours??? @spring zephyr

[spring zephyr]

@floral moon See, there were many people who were facing that issue. So, it didn't took that long.

[tidal dirge]

@spring zephyr it’s high time people stop lecturing us for patience and fix our issue. Why is no one showing any accountability? Where are the devs? Why isn’t even 1 of them coming on discord and addressing long standing issues.

[floral moon]

From Last 2 years we love PUBGM.... and nowadays we Hate PUBGM...

[night cloak]

Ya

[tidal dirge]

@spring zephyr how much ever short staffed they are.... 9 freaking days are enough to recover from coronavirus also.... this is just a game!

[floral moon]

@spring zephyr we also are so many people who facing this issue... But only few pepoles are remind all Suppoters for it

[night cloak]

Pubg giving close to hacker because they have not give them money

Hackers who give money you can play

Nowadays pubg becoming poor

But they get so many money from hackers

[twin gulch]

@floral moon @tidal dirge @junior crown My ACE push is pending becaues of this issue....

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tidal dirge]

Hackers who give money you can play
@night cloak even we paying money on RP etc.

[night cloak]

Ya

[spring zephyr]

Move to discussion channels please.

[night cloak]

But the revenue is more than the rp

[polar marsh]

@junior finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal dirge]

@floral moon @tidal dirge @junior crown My ACE push is pending becaues of this issue....
@twin gulch I was ace 2 stars and was pushing for conq. Not to mention we loose RP missions so we can’t redeem 600UC for next season RP pass

[night cloak]

50% from rp

@spring zephyr if the guncraft come would we get the free s12k skin??

[spring zephyr]

@night cloak Move to #chat or #pubg-mobile

@night cloak Yes, I think so.

[jade drum]

Are you going to stop this madness of hacking people or what !!!!!!? #cheater-reports

This is becoming so bad

[spring zephyr]

@night cloak Your queries have already been answered, please move to a discussion channel now.

[floral moon]

@tidal dirge alredy i am lost 560 RP poits in 9days

[night cloak]

No

When the hackers will be close

[storm flume]

Hello, @jade drum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@night cloak ^

[night cloak]

From the bonus challenge

[tidal dirge]

@spring zephyr I need to know what been done after taking my details?

[night cloak]

I have report but you guys see first

That he have paid to pubg or not

If paid no close

[spring zephyr]

@tidal dirge Your reports have been transferred and will probably get fixed in the next patch.

[night cloak]

If not paid then close

All is connected to each other

[tidal dirge]

My details were taken 2 patches earlier

[night cloak]

I have give in-game report also but no close he is playing nowadays

[spring zephyr]

@night cloak PUBGM is a big game, so it's obvious that cheaters will also come.
And no game is free from cheaters.
Report them if you want to get them banned.

[night cloak]

I have report but no close

[mystic ether]

Im just buy 600 ux and. Didnt get

[night cloak]

If pubg will give 2 days close for hackers it is too for us

[spring zephyr]

@night cloak It takes some time to proceed all the reports. So, please be patient.

@mystic ether From where did you bought the UC?

[mystic ether]

Im pubg

[night cloak]

It take 6 months to proceed one reports

[storm flume]

You can contact the customer service via the game settings, @mystic ether. Refer to subpoint 5.3 in #faq for further instructions.

[tidal dirge]

@night cloak there are hacks made and sold in-house.... they never gonna be banned.

[night cloak]

Dont use b words you will get mute

[spring zephyr]

@night cloak All of your quarries have been answered, please move to a discussion channel now.

[night cloak]

We need to go for cyber hunter or cod

[floral moon]

@tidal dirge @night cloak They are 85% players are in TOP 100 are Hackers..

[night cloak]

Nope

Ya its true

[obtuse quail]

Hello

[spring zephyr]

@night cloak Move to a discussion channel, please.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @obtuse quail. Remember to read through #faq before asking questions in the support channels.

[weak pebble]

Did resource pack bug fix ?
In emulator mods nd helper advice not to download resource pack bcoz it is not optimised so is it still not proper optimise ?

[night cloak]

I have so many issue about hacker

I am playing bonus challenge

But in top 10 one hacker come and killed me

Position hack

[vital osprey]

Hello I've sent an email to [e-mail] regarding PMIS 2020, how much time will it take for a reply ?

[rustic gulch]

My account has been unlinked and not recover yet @night cloak

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[spring zephyr]

@weak pebble It's not a bug, if you won't download the resource pack. Then the game doesn't have to render extra things when a enemy comes near you. So, the game doesn't lag that much if you haven't installed a resource pack.

[storm flume]

Please refer to this channel's pinned messages for further information, @vital osprey:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[obtuse quail]

We are 3 guys got ban 7 days by wrong, 2 of us ban unlocked after 2 days, but me unlocked after 7 without any points
I recording my recent players and every one i play with
I recording the last game too
I want direct mail to CS for fix this issue

[vital osprey]

@storm flume I'VE ALREADY READ THE PINNED MESSAGES

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[weak pebble]

@spring zephyr pubgm mods nd helper advice do not download resource pack bcoz it is not optimised

[spring zephyr]

@obtuse quail Playing with hackers and teaming up will cause you a ban.

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sour kindle]

Help me ... why does the country change button not appear please help me id: 5861529390

[spring zephyr]

@weak pebble Yes, if you don't want to suffer lag. Then uninstall the resource pack.

[obtuse quail]

@spring zephyr but i dont do that so!

[night cloak]

When i come online my friend is playing but there is showing that he is not playing 🤣

And one for interesting thing

[rustic gulch]

This not help me

To recover my account

[night cloak]

He is in the match for 2 hr 34 min

[spring zephyr]

@obtuse quail We don't deal with bans.
Feel free to contact the in-game customer service.

[night cloak]

@mystic ether did u buy uc through the game or unauthorised website?

[spring zephyr]

@night cloak Report bugs in the #old channel.

[night cloak]

This bug is not solve

This bug is from 0.18

[spring zephyr]

@night cloak Report it in the #old channel with detailed info.

[obtuse quail]

@spring zephyr any direct mail for CS!

[spring zephyr]

@obtuse quail [e-mail]

[obtuse quail]

@spring zephyr i got my games videos and recent games

[rustic gulch]

@night cloak my pubg account has been unlink but not recover yet

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sour kindle]

Guys ineed help

[lyric sentinel]

@sour kindle yes

[sour kindle]

why does the country change button not appear please help me id: 5861529390

[night cloak]

@spring zephyr this bug is so famous if you play pubg you will automatically know were is the problem

[obtuse quail]

@spring zephyr i sent for him before same mail but always same respond!

[night cloak]

All are giving report to pubg in game

[feral knoll]

@sour kindle if you cant see it it means you cant change it.

[night cloak]

My 5 friend have report but they are also facing this bug

Can you solve it

[rustic gulch]

my id has been unlink and not recover yrt

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sour kindle]

@feral knoll Unfortunately

[obtuse quail]

U got other mail!
Or maybe how find CS 1st level!@spring zephyr

[feral knoll]

@rustic gulch read the bot message.

@obtuse quail read #faq

[night cloak]

Can anyone give me india pubg mobile discord link @everyone

[meager scarab]

@night cloak you can find link in #613267301243944960

[night cloak]

@night cloak in your DMs

[obtuse quail]

@feral knoll ok let me check it

[night cloak]

@sour kindle it is not available for European region

Thanks

[rustic gulch]

@rustic gulch read the bot message.
@feral knoll I did the same 3 to 5 times but still not get back my account

[night cloak]

In season 14 the 10rs pack will come

It is so important to me

[polar marsh]

@random depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Tell me

When we fire bullets, one shot goes and then stops. Pls help how to fix

[feral knoll]

@rustic gulch you need to send correct informations.

[rustic gulch]

@rustic gulch you need to send correct informations.
@feral knoll send all the correct info as they want

[night cloak]

😋

[feral knoll]

@night cloak we dont know that.

[night cloak]

@rustic gulch wait for them to contact you and make sure you do have provided the right information to the customer service

[rustic gulch]

@rustic gulch wait for them to contact you and make sure you do have provided the right information to the customer service
@night cloak I provide all the information and I contact with them on 26 of may and get reply yesterday but no recover

[weak dirge]

please bring back premium crates

[storm flume]

Please refer to this channel's pinned messages for further information, @weak dirge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@weak dirge premium crates will be back on 21 june.

[daring stump]

Hello there! Is there any?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @daring stump. Remember to read through #faq before asking questions in the support channels.

[plain silo]

how can I report someone who is teaming up in Duo?

[spring zephyr]

@plain silo Report them in-game.

[plain silo]

do you even think that works? I reported over 4-5 players no action yet

it's been 1month

[spring zephyr]

@plain silo Yes, they will get banned for teaming up. (Starting from 1 day)

[plain silo]

nice support

[polar marsh]

@shadow ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@shadow ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shadow ivy]

I dont mean my account is baaannnneddd

Why sharpshooter players never get baaaannnned even after using video evidence methode

[spring zephyr]

@shadow ivy It takes some time to process all the reports, if you have given enough evidence then the cheater will get banned soon.

[shadow ivy]

Ok can I put more than one cheater evidence in a youtube video Cruz I have a lot

Cuz*

[spring zephyr]

@shadow ivy You can report them in #cheater-reports one by one.
Or use this link http://cheater-report.pubgm.cc/

@royal yew You got banned?

[royal yew]

@spring zephyr yes

[polar marsh]

@royal yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi , A famous youTube celebrity who insults an ordinary person you report just because he killed him.

Do you guys still have the a50 problem

@night cloak No

U have?

Nope found a solution for it

have been fixed, just reinstall the game.

I did not reinstall lol, I just cleared cache and it worked

Then nice

[weary panther]

a guy has tried to sell me his account

[hollow sigil]

When I will get to open premium create

[spring zephyr]

@hollow sigil The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[night cloak]

@weary panther u can report at #discord along with evidence

[hollow sigil]

@spring zephyr ok

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @hard plover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @gloomy onyx.

[polar marsh]

@gloomy onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello. I have m4 lizard rore skin at level 2 which is kill effect and the kill effect on it of a different gun i want. The original kill effect on the skin my cr id is 512259487

Plz help

[gloomy onyx]

Report to pubg setting and repair game @night cloak

[spring zephyr]

@night cloakSeems like a bug, please do report it in the #old channel with detailed info, preferably with a picture or proof of somekind.

Repair your game first and see if it fixes it.

[mint rivet]

I didn't got the gun craft event while my friend got it whyyy

[spring zephyr]

@mint rivet The GUNCRAFT feature will be available to everyone next update.
It is only available to some random people for now.

[mint rivet]

Ok thanks ,and when the bounce challenge will be available

[white canopy]

whens the new premium crates coming?

[spring zephyr]

@white canopy The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

[white canopy]

:| i cant spend The Crates in my inventory in custom crates tho lol

[mint rivet]

Sorry ,but when is the next update

[spring zephyr]

Soon™️

[mint rivet]

Ok, thanks

While I was driving suddenly I went in the air ,some times when i drive a motorcycle i jump in the sky and than fall to got knockout

[storm flume]

Hello, @mint rivet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[plain flicker]

@polar marsh i lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @plain flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[plain flicker]

@storm flume sir

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sacred cedar]

Why only few people have guncraft modification option ??

[dark tusk]

any one can help me plz

[sacred cedar]

@dark tusk what happened ?

[short eagle]

@sacred cedar it isnt avaliable to everyone yet

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dark tusk. Remember to read through #faq before asking questions in the support channels.

[sacred cedar]

@short eagle yes that's the question why ??

[spring zephyr]

@sacred cedar Cause it's a new feature, that's why only a few players got it to test.

The GUNCRAFT feature will be available to everyone next update.

It is only available to some random people for now.

[sacred cedar]

@spring zephyr it's in testing phase ??

[spring zephyr]

Yes, soon you will get it.

[sacred cedar]

@spring zephyr ok thank you for information.

[storm flume]

Hello, @fresh stone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[fresh stone]

I want to report a h@ck3r but i know pubg will not block him because he spend $30 monthly. what should i do?

[normal fulcrum]

Every cheater gets banned. They lie about using ban proof hacks so others can purchase it

[fresh stone]

I've seen hackers playing from season 6.

coz they spend in game so pubg is soft on them.

[normal fulcrum]

Not true. If they are reported with proper proof, they will be banned

[polar marsh]

@hot path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fresh stone]

I reported them with solid proof but still no luck.

Watch this tinyurl dot com /pubg-hackers1

[distant berry]

Hi

Hrllo

is pmis results published

[storm flume]

Please refer to this channel's pinned messages for further information, @distant berry:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

Hi ihave problem

Hi

Hi

Hi any1 there

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@stoic coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[waxen ferry]

When i am in the loopy I have loading can you help . My internet is very good

[spring zephyr]

@night cloak What's the issue?

[waxen ferry]

@spring zephyr

[jolly lily]

If i bought the session (600uc) and I am in 5 RP i will got (600uc) ?

[waxen ferry]

@jolly lily yes you can

[normal fulcrum]

@jolly lily Yes if you reach 100 RP before season end

[jolly lily]

If i won't to reach 100 RP

[pine helm]

When is new premium crate coming

[normal fulcrum]

Reach atleast 97 RP @jolly lily or you will be short on 30 UC

[vague moss]

Hello

[polar marsh]

@vague moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@pine helm 21

[polar marsh]

@simple yoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jolly lily]

Ok thx for helping

[pine helm]

Where to buy uc in cheap price

[spring zephyr]

@pine helm If you will buy UC from unofficial sources then it will get deducted, so there is no way to buy UC at cheap prices.
Use in-game shop or https://www.pubgmobile.com/pay to buy UC.

[glossy kestrel]

hi اريد تقديم بلاغ فيديو عن هاك

[spring zephyr]

@glossy kestrel English please.

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @hushed cape. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[glossy kestrel]

I want to report a hack with a video

[zinc torrent]

Gun craft feature is not showing still

[storm flume]

Hello, @glossy kestrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@zinc torrent It is not available for everyone currently. Will be available in next update

[zinc torrent]

What?? Too late

@normal fulcrum

[crisp garden]

No advertising here

[elfin canopy]

No promotion,@zinc widget

[zinc widget]

@elfin canopy ok

[sullen citrus]

After getting the Guncraft option in all the Pubg account, will everyone get a skin of s12K

[polar marsh]

@tawny orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@zinc torrent Nothing can be done. That event is under testing right now

@sullen citrus No idea

[zinc torrent]

But some of my friends got that feature

Pubg should release it to everyone at same time

@normal fulcrum

[normal fulcrum]

It wasn't released to everyone so if it bugs out, few players get effected. As I said, that feature is still in testing, means it might get bugged

[spare mango]

@normal fulcrum Where to contact about PMIS?

[spiral wadi]

why only bots are answering us we want real people !!

[polar marsh]

@spiral wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mossy jay]

Hi, so I'm having this problem that my sensitivity is fine always, but when I shoot my sensitivity seems to multiply somehow, anyone knows how to fix it? maybe I mess up some settings? ping if you know the solution, thx

[tacit vector]

i need hlep

[polar marsh]

@tacit vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sullen citrus]

@woven atlas After getting the Guncraft option in all the Pubg account, will everyone get a skin of s12K

[normal fulcrum]

Where to contact about PMIS?
@spare mango @sand path Can help you with that

[woven atlas]

@sullen citrus yes

[sullen citrus]

@woven atlas confirm sir ??

[woven atlas]

Yes

[sullen citrus]

@woven atlas thank u sir

[normal fulcrum]

@mossy jay If you think settings are not right, reset it

[rich needle]

Helli

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rich needle. Remember to read through #faq before asking questions in the support channels.

[wispy saddle]

PMIS c=scam

[crystal thorn]

hello
I have questions
can I change the password of email (the new way for linking ) after linked ?

[fallen blade]

‏I'm having trouble in my account ..
‏before 7-9 month
‏i delete pubg .. now i back cant find my account ..
‏can you help my how i can reback my account ? all information with me
i need to contact admin

[polar marsh]

@scarlet plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[runic sundial]

Please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @runic sundial. Remember to read through #faq before asking questions in the support channels.

[runic sundial]

When I try to enter in match

[night cloak]

Hello when does unlinking feature comes?

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[runic sundial]

It stuck on loading screen

[ivory jungle]

Hi

[runic sundial]

Anyone have any suggestions

[ivory jungle]

?????

[runic sundial]

My device OnePlus 6t

[ivory jungle]

Help me

Pubg for japan?

[night cloak]

Please help me

Please help me

Please help me

Please help me

[ivory jungle]

No hack

[polar marsh]

@ivory jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

@runic sundial screenshot please.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[stiff badge]

@polar marsh why are the phoenix os and game loops server separated? Both are emulators after all

[floral moon]

Any New News About our issu??

[stiff badge]

??

[elfin canopy]

Not yet,@floral moon

[vivid merlin]

@stiff badge you can react to the E in #613267301243944960 for the emulator role and ask in #emulator-support

[floral moon]

Okk

[elfin canopy]

Only Gameloop Emulator is recommended using any other Emulator might lead to suspension,@stiff badge

[storm flume]

You can now access #emulator-chat and #emulator-support, @stiff badge. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[fallen blade]

‏I'm having trouble in my account ..
‏before 7-9 month
‏i delete pubg .. now i back cant find my account ..
‏can you help my how i can reback my account ? all information with me

[elfin canopy]

@fallen blade post a screenshot

[stiff badge]

laggy gameplay in game loop

unplayable

[night cloak]

@storm flume
so it's very simple stop stopping to play just like many faram there you go from the assistance

[elfin canopy]

Ask in #emulator-support , @stiff badge

What's your issue,@night cloak?

[stiff badge]

ok thank you

[fallen blade]

@elfin canopy i need help

[night cloak]

@elfin canopy

[elfin canopy]

What do you mean by cannot find your account, do you remember your social media linked with your PUBGM account,@fallen blade?

What device you're using,@night cloak?

[fallen blade]

y my account linked by google play but i sign in after 6 month get new account....

[night cloak]

A30s @elfin canopy

[elfin canopy]

Uninstall it and reinstall it again from playstore,@night cloak.