questions

[summer moon]

✌️

[night cloak]

@sacred yacht Please send an email back to the sender.

[vapid haven]

Question about the battle-hardened achievment

[sullen marsh]

Am I the only one or something but I’ve been experiencing login problems with my PUBG mobile account. It keeps on saying that my account has been logged in with a newer version of the game and I should update to the newest version!!

[vapid haven]

Do you have to log in for 720 consecutive days???

[night cloak]

@vapid haven u need to reach ace

[vapid haven]

Oh

There was another achievment like that

Something with a similair name

[night cloak]

Do you have to log in for 720 consecutive days???
@vapid haven
It started count from 360 days

U don't hav to login consecutively

[vapid haven]

I already reached ace but there is an achievment were you have to log in for 720 days to get a title

@night cloak ok

[austere raft]

Hi moderator how I can unlink my social media account from pubg

[storm flume]

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[proud imp]

Hi, i'm facing a 1138 error when i purchase UC

[night cloak]

@vapid haven no need to login consecutively
The perseverance achievement was where u had to login consecutively to get the bear outfit
Here u only need to login for next 1 year

[feral knoll]

@proud imp contact apple CS.

[vapid haven]

Ok i did the bear outfit

[floral moon]

What is the Deffrence between ANDROID and IOS pubg versions....... Android 0.18.0.12628 latest version, and what is the letest version of IOS??

[feral knoll]

@floral moon same version.

[floral moon]

@feral knoll ok tx

[night cloak]

The bug was fixed

[eternal arrow]

Unlink option came back??

[storm flume]

If you have encountered an issue with the account unlinking feature, @eternal arrow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[steep stump]

Matching problem in emulator..

It take lots of time

[floral moon]

Any new Update about SAMSUNG A50 users???

[night cloak]

@steep stump which emulator r u using?

@floral moon no 😦

[steep stump]

LD player

[night cloak]

LD?

[steep stump]

Yeah

[night cloak]

full form

[feral knoll]

@steep stump ask in #emulator-support

[night cloak]

mhhmm... try that

[feral knoll]

@floral moon soon

[night cloak]

Use gameloop emulator only

@night cloak gameloop is not good if u have a low end pc

best is memu emulator if u have low end pc

Memu is faster

U can also use gaming buddy

Any mod available here please?

@night cloak tencent gaming buddy was better than gameloop

[crisp garden]

@night cloak what is it

[night cloak]

Hm

Can anyone help me how to fix mic glitch in pubg 😦

@crisp garden i buyed 100uc from india bonus challenge and then spin the akm of 10uc but suddenly the other 90 uc was deducted

@night cloak really!!!!?

[hidden pike]

I’ve been playing blue zone for an hour and just now I get a deducted merit message from the system for killing a team mate. This is a complete fabrication. Anything I can do?

[night cloak]

Any proof u got 100uc from bonus challenge?

😦

[storm flume]

If you have encountered an issue with the account unlinking feature, @hollow fulcrum, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@hollow fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

whats this?

@hidden pike to increase the merit u need to play the game
And the points will increase depending on ur placement in the game

Any new Update about SAMSUNG A50 users???
@floral moon there just ignoring us at this point

r u samsung a50 user?

what the!!

lost account

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[crisp garden]

Ummm you only get it from making unofficial purchases

[night cloak]

@night cloak check in pubgm-news

Yeah ive been waiting for such updates for the A50 players and well theres nothing

@night cloak this usually happens when someone buys uc from midasbuy

mm.. guys i am sure they will fix it

[night cloak]

?

@night cloak yeah i used to buy uc from their

[night cloak]

ok

[vapid haven]

Russian pubgm discord server

[night cloak]

so wait for 24 hrs(russians)

Wow i like they actually UPDATE there

[hidden pike]

@night cloak yeah I know this but it was a false report

As in, I didn’t kill a team mate

It’s false

[vapid haven]

Lucky im russian hehe

[night cloak]

@hidden pike really?

@night cloak if u buy uc from any third party sites then it would be deducted
So don't use any other websites to buy uc

[next palm]

@night cloak hey u wht to play duos on pubg

[hidden pike]

@night cloak I was playing blue zone with a random team

[night cloak]

#activities @next palm

[hidden pike]

We were all working together, three of us won a dinner together?

[night cloak]

@hidden pike oh

[hidden pike]

I have no clue why I was reported

[night cloak]

hmmm....

middle east server?

[hidden pike]

Yes

[night cloak]

oh

[hidden pike]

Wait no South America

Just checked

[night cloak]

when did u play this match?

?

PUBG is back running on A50

@night cloak really?

[willow valve]

Help

[night cloak]

I'm on it now

[hidden pike]

@night cloak half an hour ago

[polar marsh]

@willow valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hidden pike]

Got the message straight after

[night cloak]

@hidden pike hmm...

@night cloak how do you know?

I'm on PUBG now

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vapid haven]

@night cloak How???

[night cloak]

guys can someone explain what is this ???

It's fine for me

????

@night cloak whats the issue

[hidden pike]

Any advice anyone? Can you just be reported for griefing without any proof?

@night cloak help!

[night cloak]

like i dont get it y that msg comes?

[lean crescent]

@hidden pike System automatically detects griefing

[night cloak]

oh

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@glossy vault english

[glossy vault]

Hi

[hidden pike]

@night cloak I just played a game and won it with my team - there was no griefing from me - we all got a dinner together??

[glossy vault]

I have proplem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @glossy vault. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy vault]

Some one hack my Facebook and change my game with his phone number

I need admin to talk with him

[night cloak]

support i need help

[crisp garden]

@night cloak what is it

[night cloak]

about unlinked account, it has been 2 weeks and no reply

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[glossy vault]

support i need help

[crisp garden]

@night cloak is it about the issue^^

[hidden pike]

@lean crescent dude I didn’t kill or hurt anyone - we won the match together as a team of randoms

The system didn’t detect me blowing anyone up because I didn’t

[night cloak]

the enemy might have reported u

i didnt get repply thatas the problem, @crisp garden

[glossy vault]

support i need help

[crisp garden]

Just wait for their reply

[night cloak]

how long uselly takes?

[crisp garden]

Or send some kind reminder

[glossy vault]

support i need help

[hoary grove]

I have played more then 10 match in sanhok but till i am not getting Jungle Adventure

[polar marsh]

@proud imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp garden]

It's removed Temporarily

[amber cedar]

What happens? @crisp garden

[fading shore]

I still met this problem

[amber cedar]

@crisp garden whats they last date for guncraft option . Till that all people will get?

[crisp garden]

@amber cedar next update.

[amber cedar]

@crisp garden but till that spin free spin will be gone? So whats about those who didint get guncraft option

[glossy vault]

support i need help

[floral moon]

@night cloak i am not A50 users , i am need new update, because i have NEW VERSION LOG IN ISSUE.. 7 days completed cant log in to game..

[glossy vault]

I want admin

[fading shore]

Help me

[feral knoll]

@fading shore you need to contact apple CS. there is an issue in your apple id not pubgm.

[vapid haven]

Does anyone know how to get rename card without uc?

[crisp garden]

@amber cedar guncraft will be a feature not event

[feral knoll]

@vapid haven you cant.

[vapid haven]

Oh

[floral moon]

@vapid haven Crew Challenge

[amber cedar]

But free spin is for few days only. @crisp garden

[vapid haven]

@floral moon you need to sign up for crew challenge?

[hearty imp]

Is midasbuy a trusted site ?

[feral knoll]

@hearty imp yes.

[crisp garden]

And in some level missions you will get id card for completing

[glossy vault]

Creep

[night cloak]

@vapid haven i have a rename card in my inventory which i dont even need

[floral moon]

@vapid haven Colletct crew points on every monday, after You collect 200 crew point redeem ID card

[fading shore]

@feral knoll please send me the link that I can contact Apple, thanks

[vapid haven]

@night cloak can you gift ppl rename cards? Just askin

[night cloak]

nop:(

[vapid haven]

Oh

[floral moon]

@vapid haven sry, i forget it, its work after registration in crew challenge

[night cloak]

if i can i would have given 🙂

[glossy vault]

Creep

[vapid haven]

Well another 180 uc down the drain

[night cloak]

rename card is only 10 uc

[vapid haven]

?

I thought it was 180 uc

[night cloak]

<@&481161015728406538>

i am not sure 😄

[feral knoll]

@fading shore done.

[night cloak]

@blazing saddle

[floral moon]

@night cloak what a joke...

[spring void]

@night cloak dont mention moderators without reasons, next time is a mute.

[crisp garden]

@glossy vault what is it

[glossy sable]

Do not mention the Moderator role unless there is an emergency. This wasn't an emergency. Next time is a mute.

[night cloak]

@spring void bro i mentioned for some reason

@floral moon i was not sure

[floral moon]

@night cloak okkkk

[night cloak]

i uploaded a video up there kindly check

[spring void]

@night cloak you can report hackers.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[karmic trench]

Where can i report a channel selling/promoting hacks?

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @karmic trench:

:white_small_square: http://bit.ly/37Lgfbm

[untold summit]

my pubg mobile account has been unlinked

[storm flume]

If you have encountered an issue with the account unlinking feature, @untold summit, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[untold summit]

@lime juniper sir please help me my account has been unlinked

[storm flume]

If you have encountered an issue with the account unlinking feature, @untold summit, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hearty imp]

Why am i not getting any of the recent events in my account ? My second account receives them. I didn’t even got the ramadan event @crisp garden @night cloak

[night cloak]

@untold summit Contact the Customer Service and provide them the required information also read the BOT message for reference.

[vapid haven]

Ramadam event?

There was an event for that

[night cloak]

@hearty imp make sure you do have the same region and flag in that account, just like what you have in your second account

[hearty imp]

@night cloak ouu. Okay. I don’t actually 😂. Thanks btw

[proud imp]

when will the next Crew Challenge open ?

[night cloak]

Can anyone tell me what happened to the Jungle Adventure Mode in Sanhok map?

[crisp garden]

Removed Temporarily

[night cloak]

@crisp garden why?

Any idea?

[crisp garden]

No idea.

[proud imp]

How about the Crew Challenge :/

[elfin smelt]

soon..

[proud imp]

no exact time ? 😦

[polar marsh]

@limber cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin smelt]

it should be around some months

each year have 2 or more crew challenge event

[proud imp]

Thank you

[hidden pike]

Can someone please support me?

The answer I had wasn’t clear

[sick stump]

Hi

[hidden pike]

I’ve been deducted merit in a play lab game that I won with my team - there is no reason for deduction of merit

[sick stump]

Please help me

Please please please

[hidden pike]

This is insane I’ve been playing this game for 2 years no problem

[sick stump]

Help 🚫🚫

[crisp garden]

@sick stump what is it

[sick stump]

Account Lost I neet to get it back please

They sent me this

[crisp garden]

What's that

[steep vector]

I want to report someone but I cannot send in #cheater-reports

[feral knoll]

@hidden pike can you please send a screenshot of the mail you received from the system.

[hidden pike]

@feral knoll

I didn’t kill a team mate

[crisp garden]

@steep vector > In order to promptly respond to all these reports, the channel will be reopened when the latest reports have been processed.

[sick stump]

@crisp garden I lost my account I need to get it back

[storm flume]

If you have encountered an issue with the account unlinking feature, @sick stump, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hidden pike]

We won together?

[steep vector]

ok thx@crisp garden

[crisp garden]

@steep vector also you need tobe level 10.

[hidden pike]

@feral knoll

[sick stump]

@storm flume I contact them The didn't give it to me my account back why

[storm flume]

If you have encountered an issue with the account unlinking feature, @sick stump, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[feral knoll]

@sick stump you can join MENA server they will help you in arabic language ,link in #613267301243944960 .

[storm flume]

Please refer to subpoint #3.7 in #faq for further information, @hidden pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @steep vector!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sick stump]

@feral knoll Can U tell me ho to join

[night cloak]

@sick stump
https://discord.gg/pubgm-mena

[hidden pike]

@feral knoll nope still not answered

I didn’t kill anyone - we won as a team so someone can report me and I lose merit for a false claim?

That’s some bs

[night cloak]

@hidden pike play a solo match to get those points, refer #faq 3.7

Avoid repeating the same issue in here

[hidden pike]

Yeah I can see how to get the points back mate - that’s not the issue

[night cloak]

If you have any issues contact the in-game customer service

[hidden pike]

It’s not a repeat either

It’s a claim of griefing I didn’t do

[vast totem]

Hello @night cloak we get new updates about galaxy A50?

[storm flume]

Please refer to this channel's pinned messages for further information, @vast totem:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[hidden pike]

@night cloak so helpful, thanks buddy

[mental halo]

hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mental halo. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@dire mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I think the A50 issue is have been solved @night cloak

I reinstalled the game and now works

@vapid haven try it

[vapid haven]

Ok

[vale tiger]

Hi, how can I communicate to reconsider something?

[orchid violet]

i ply in europe server ; i get the ping 14200 ; but in the others games the ping 89 100 so wht is the problem ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vale tiger. Remember to read through #faq before asking questions in the support channels.

[floral moon]

@night cloak how thay solved without update???

[night cloak]

@floral moon I think server update

mean OTA

[floral moon]

@night cloak i am waiting for update still 28th may...

[night cloak]

@night cloak i am waiting for update still 28th may...
Its other issue

sir but bots are replying

[floral moon]

@night cloak this issue only need update

[peak wharf]

I didn't got any pts for the second match

[night cloak]

@floral moon u can use customer service in-game, there's Staff members can help just in general issues

Or I think use #old

[floral moon]

@night cloak hahaha i am do it from last 7 days..... All Pubgm Support staff is Doing Camping in Shelter,

[night cloak]

@floral moon u think they're how many issues got in one day?

Pubg customer care is no help why

Imagine

💯 💩

[peak wharf]

Any mod online?

[sharp onyx]

@night cloak Please be patient. You will get a reply soon. However, it might take upto 90 days for them to reply

[night cloak]

@sharp onyx 👍

[floral moon]

@night cloak Most issue nowadays are NEW VERSION LOGIN PROBLEM & SAMSUNG A50 PROBLEM.....all Issue are PUBG's Self mad

[sharp onyx]

Please feel free to put your suggestions in #old

[steel yew]

In Alsazon No. 12 was in the game piece of candy what do I eat it pass away the noise of the wind helped me

[vapid haven]

It works

[night cloak]

@vapid haven :))

[sharp onyx]

when Angdy on a piece Alihuh inside the game
@steel yew
Please explain this more clearly

[hearty yoke]

gun craft tinkerer is non existent and I’ve tried a couple methods of getting it!?

[sharp onyx]

@hearty yoke Guncraft will be made available to everyone soon. Please be patient

[patent thunder]

Why does this message tell me when I ask for the code?

[hearty yoke]

Ok thank you

[solar dome]

Hi

[sharp onyx]

@patent thunder That is a known bug. It will be fixed soon. Please use another login method for the time being

@solar dome please state your issue

[hearty yoke]

👍🏻

[patent thunder]

@sharp onyx that's my only way to log into my account

[sharp onyx]

You must have atleast 1 social media account linked?

[patent thunder]

@sharp onyx because I had recovered my account two weeks ago. but after 3 days the problem returned that if I used my google account the new account would come out again. that's why I was using my email to be able to enter

[dreamy topaz]

So when is the A50 bug fixes?

Fixed*

[sharp onyx]

@patent thunder Ono that is unfortunate. I recommend you to create a guest profile until the issue has been resolved. So, you don't have to stay away from the game while the devs are working on it to fix.
hope replied this to you earlier. The answer is the same again. Please be patient. Thank you

[glossy vault]

support i need help

[vapid haven]

@dreamy topaz Its FIXED!!

[dreamy topaz]

Rlly?

[vapid haven]

Ye just reinstall it

[patent thunder]

@sharp onyx

[steel yew]

@sharp onyxIn season number 12 was no piece of candy inside the game when I eat it pass away the noise of the wind helped me

[dreamy topaz]

Okay thx

[vapid haven]

We need a mod to pin a message saying you have to reinstall the game for it to work

[glossy vault]

support i need help

[sharp onyx]

@glossy vault please state your issue

@vapid haven sure. Will let them know

@patent thunder I am sorry you will have to play on a guest account for the time being. Please link a social media as soon as you are able to login to your main account

[vapid haven]

K

[sharp onyx]

@steel yew I still can not understand your issue. Please elaborate

[steel yew]

@sharp onyxHigh wind noise inside the game helped me what to do

[sharp onyx]

@steel yew Do you get wind noise in every match or only in some matches?

[tender zephyr]

Remove the feature of bowing to idols... people are uninstalling already...this is a religious issue...it's very shortsighted to add such in this game

[sharp onyx]

@tender zephyr please feel free to put your suggestion in #old

[steel yew]

@sharp onyxevery match

[sharp onyx]

@steel yew In every mode or just in classics?
Also, do you play solo or with friends?

[glossy vault]

@sharp onyx Someone stole my Facebook and disabled it and linked my game to his phone number and logs in and reduces my evaluation and I have the main email to the game and I want to cancel the phone number of the hacked person please help me

[steel yew]

Every mode , with friends

@sharp onyxevery mode , with friends

[sharp onyx]

@glossy vault please contact facebook support to recover your account.

Also, contact in game customer support and notify them of the breach as soon as possible

[faint steppe]

Any update coming to fix that Guncraft Spin?? Cuz it's not visible in my phone

[sharp onyx]

@steel yew Do you also experience it while playing solos?

Have you tried changing headphones or maybe even the device?

@faint steppe Guncraft feature will be made available to everyone soon. Please be patient

[faint steppe]

Will i get that skin for free

[dusk flame]

My acc was hacked what should i do now?

[faint steppe]

Make a new 1 @dusk flame

[sharp onyx]

@faint steppe we are not sure. Please wait for further announcement.

@dusk flame please contact in game customer support

[steel yew]

@sharp onyxYes the same problem, I changed the speaker and I'm having the same problem

[dusk flame]

@sharp onyx I've already tried that and was helpful

[faint steppe]

@sharp onyx but it will be unfair if we do not get the skin for free

[steel yew]

@sharp onyx i have mobile A70

[sharp onyx]

@steel yew Please repair your game. And if the issue still persists, mention it in #old along with device name

@faint steppe we do not have any information regarding what the rewards will be when it releases globally

@dusk flame If you have contacted them, then please wait for their reply

[faint steppe]

They do not ban hackers that are in top 100 and keep adding skins and other stuff that doesn't really make sense.. Oof It's s13 and pubg still broken

And Many of my friends own that s12k skin for free tho

is it possible to survive 49 min in a game but i did cuz pubg is broken

[dusk flame]

@sharp onyx I've been waiting for 1 week my account has been hacked and should I just wait?

[steel yew]

@sharp onyxI've already done it twice, I'm having the same problem

[umbral dragon]

Dude I saw the top guy on Europe server, he got 73 points in crown tier and had a 36 kd, did 53 kills per game, still pubg is gonna ban people for not updating the emulator

This was in the start of the season

[faint steppe]

The zone get glitched and we survived for 49 min

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral dragon]

And also I died by getting shot through the walls by a guy

[modest mural]

Its pubg fix on samsung a50

[umbral dragon]

He had mythic sets and was long shot in some Arabic region, lost 35 points

[sharp onyx]

@faint steppe Please report bugs in #old

@dusk flame yes, please wait a few more days. Play on a guest account for the time being

@steel yew Please report the issue in #old

@umbral dragon please report cheaters in game

[umbral dragon]

The death reply showed him shootin through a goddamn wall dude

[sharp onyx]

@modest mural yes, the issue has been fixed. Please reinstall the game

[umbral dragon]

I reported them all, I'm just making a point, obvious cheaters have to be banned

[faint steppe]

my whole squad got killed in the air by a hacker from almost 300m using uzi can h believe lost 44 points and it took me almost half day to recover

[modest mural]

@sharp onyx ok thanx

[steel yew]

@sharp onyxIs there any official of speak Arabic to help me

[umbral dragon]

Lol I remember s9 when I landed very safe on yasnaya trying to push rank and a guy literally jumped in the air and shot me with a mythic skin Uzi and I died in the apartments

[dusk flame]

@sharp onyx but it doesn't matter that my RP won't get max in this session? and I miss almost everything? the one who jacked my account is fun for me to watch?

[umbral dragon]

And also today, I survived for 4 mins and I was in the top 10 😂😂

[sharp onyx]

What I am trying to say is that the discord staff cant do anything about cheaters.
If you have feedback regarding cheaters, please put it in #old

[faint steppe]

My ranking is 1200 in fpp squad rn but it's so hard to push now

[umbral dragon]

I literally laughed for 5 mins when I saw that my survival time was 4 mins and I got 16 points in crown 1

Just because we were in the top 10

[sharp onyx]

@umbral dragon Do you have any query? If not, please move to #pubg-mobile

[umbral dragon]

Damn man, we're just making a point sorry, also there is a glitch with the 3 seater bike

[vapid cove]

Guys what I supposed to do?

[storm willow]

Use #old to report bugs @umbral dragon

[umbral dragon]

Okay

[storm willow]

@vapid cove follow what they said.

[dusk flame]

@storm willow can u answers my question?

[storm willow]

@dusk flame do you have access to the account ?

[dusk flame]

@storm willow no, that's exactly why I'm upset

[polar marsh]

@vale tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@dusk flame then you need to contact Facebook/ twitter support and recover the account.

[wintry relic]

Hilp me

[tender pendant]

hello ?

[storm flume]

Please refer to subpoint 2.7 in #faq for further information, @dusk flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

We are unable to provide assistance if you do not ask a question or state a problem, @wintry relic @tender pendant. Remember to read through #faq before asking questions in the support channels.

[wintry relic]

I did not use the hack just for your partner please help

[dusk flame]

@storm willow they didn't hack my Facebook account instead of my PUBG account

[polar marsh]

@tender pendant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber cedar]

Whats happening in play store?

[storm willow]

@dusk flame you will have access to Pubg account as long as your have access to linked account

@amber cedar can you explain?

[amber cedar]

Chinese?

@storm willow language change

[tidal dirge]

@dusk flame you will have access to Pubg account as long as your have access to linked account
@storm willow not true... that’s a big LIE

[elfin canopy]

Restart,@amber cedar. It's fine for me. (Are you using VPN?)

[amber cedar]

Nop@elfin canopy

[elfin canopy]

Clear cache and restart,@amber cedar.

[dusk flame]

@storm willow well, but i only connected my pubg to facebook the one who hacked my account, he connected it to something else that's the problem

[amber cedar]

Still now in chinese!

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @dusk flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

@tidal dirge there's a new patch rolled out around 30 mins before, try again (repair your game).

[tidal dirge]

[elfin canopy]

Umm?

[dusk flame]

@elfin canopy answer me pls

[elfin canopy]

Read the message by Machete 2.0

Can you login now,@tidal dirge?

[tidal dirge]

Nope, repair did not work, I’m reinstalling

[elfin canopy]

Alright.

@tidal dirge can you try logging in via Android?

[tidal dirge]

@tidal dirge can you try logging in via Android?
@elfin canopy I don’t have an android. Will have to wait for my bro who lives in another country . It’s late night there

[elfin canopy]

Nvm. Try via your phone,@tidal dirge.

Clear cookies and facebook.com from safari.
Delete facebook too while trying.

[tidal dirge]

Done those before repairing

Will try again after reinstall will complete

[night cloak]

just now, there is 2.30 mb in game update, why?

[elfin canopy]

Improvements, bug fixes, some other changes,@night cloak.

[night cloak]

what kind of bugs? and what changes are made?

The a50 issue is working now

At least for me

[modest mural]

Hi guys whats go on in pubg its Chinese

[elfin canopy]

@night cloak after the new patch?

@modest mural probably some play-store bug.

[night cloak]

Before

Only the tencent games loading screen is a lil blury and that all

[plain flicker]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plain flicker. Remember to read through #faq before asking questions in the support channels.

[civic pivot]

Hi guys whats go on in pubg its Chinese
@SAM.GHOST2#9934 did u change ur phone language to Chinese or Play Store language

[modest mural]

@elfin canopy i do not know i was have samsung a50 issues and they say reinstal and that what i see

@civic pivot no

[elfin canopy]

@modest mural try reinstalling and lemme know how does it go.

[modest mural]

@elfin canopy ok

[night cloak]

Im using A50 and i didn't reinstalled, and now it works

Only the loading screen is a bit blury but game works, after phone restart nothing is blury

[jaunty vigil]

Will I get banned for Using Moss .... PC

[night cloak]

Wanna ask, will we see Mosin Nagant rifle in pubg mobile?

[elfin canopy]

@night cloak you may post about your feedback/suggestion in #old.

@jaunty vigil you mean mouse?

[lucid sandal]

When will the new Premium Crates come?

[glossy sable]

June 21st.

[lucid sandal]

Ok

[night cloak]

@elfin canopy what kinda bugs did this 2.3 mb upadate fixed and what changes did it brought?

[jaunty vigil]

No moss ..... Recorder ...
It's a Cheat Detector For PC ... It's help To arrange A tournament @elfin canopy

[elfin canopy]

You can check about it in-game,@night cloak.

[night cloak]

there isn't any info

[elfin canopy]

Use of 3rd party software is not allowed,@jaunty vigil.

@night cloak check in-game means while playing you probably won't see the most common bugs faced by users.

[wintry relic]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wintry relic. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@wintry relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

@modest mural and @amber cedar. What's your region?

[modest mural]

Iraq

[amber cedar]

India@elfin canopy

[modest mural]

In the game .. i dont know

[elfin canopy]

Alright. Thanks!

And you're not using VPN, right?

[modest mural]

@elfin canopy why ?? I still have it in Chinese

[amber cedar]

Yes

@modest mural i think its a play store issue.

[elfin canopy]

What about any other apps?

[modest mural]

No i dont use vpn its already us account

[amber cedar]

Others are fine@elfin canopy

[modest mural]

No its normal english and my payment method in us currency

[elfin canopy]

I mean any other Chinese app,@amber cedar. Check for tiktok maybe?

[amber cedar]

Lol

Only pubg in chinese@elfin canopy

[brittle rose]

This 2mb update was for what?

[modest mural]

@elfin canopy no every thing its fine accept pubg mobile

[elfin canopy]

Alright, maybe clear play-store cache and restart,@modest mural?

@brittle rose bug fixes and other improvements.

It's fine, you can delete it,@modest mural.

[brittle rose]

@elfin canopy did A50 issue solve?

[jaunty vigil]

@elfin canopy moss only Take Screenshot after every 60Sec and It give Feedback of Background App use .... It's Doesn't change any Game Property

[elfin canopy]

Reinstall and try,@brittle rose.

[brittle rose]

@elfin canopy does it work?

[elfin canopy]

I can't say about it. I don't have any experience regarding this,@jaunty vigil.

@brittle rose I don't know as of now. Maybe you can try and tell me :)

[brittle rose]

@elfin canopy Most my friends were facing the issue today. You said that it was addressed and will be fixed soon. Is there any official news?

[elfin canopy]

No official news to me yet, there's a patch, tell your friends to try again,@brittle rose.

[brittle rose]

@elfin canopy ok thanks

[night cloak]

What patch?@elfin canopy

[final jay]

Help what is this showing, authorization revoked.

[modest mural]

@elfin canopy what patch

[elfin canopy]

In-game patch, @modest mural and @night cloak.

Now the game version is 0.18.0.12629

@final jay what's the issue?

[shut coral]

How can I contact PUBG support?

[night cloak]

The 2mb update?

[storm flume]

You can contact the customer service via the game settings, @shut coral. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

Yes,@night cloak.

[night cloak]

It worked for me without the update

Few hours ago it went to normal

[final jay]

@elfin canopy, my fb was hacked but somehow I recovered my account. The hacker opened my data of pubgm in his phone now when ever I try to open my account it says AUTHORISATION REVOKED

[high valley]

Hello, My account has been compromised and I was threatened that the account will be rated. What should I do?

[elfin canopy]

Do you have any other social media linked with your PUBGM account,@final jay?

Can you post a screenshot,@high valley?

[final jay]

@elfin canopy No 😔

[night cloak]

Any patches or updated for the A50 problem

[atomic galleon]

Why nobody from tencent dont upgrade antycheat system?

[elfin canopy]

Facebook > settings > apps and website > Logged in with Facebook > check if you can find PUBGM in that list, @final jay.

@atomic galleon it's upgraded already.

[atomic galleon]

Really? I dont think so, a lot of cheaters playing..

[high valley]

Maeve can you help me ?

[tidal dirge]

@elfin canopy - did everything.... still the same

[elfin canopy]

Can you post a screenshot,@high valley?

Umm Okay,@tidal dirge.

[high valley]

screenshot for what ?

[elfin canopy]

Your PUBGM login screen.

[tidal dirge]

@elfin canopy - I think this 10mb patch was mostly to fix the Samsung issue.... they doing nothing for my issue

[elfin canopy]

If that was for Samsung why would you get it on iOS,@tidal dirge?

[tidal dirge]

You can’t release patch independently on a particular phone

[elfin canopy]

Maybe try logging in via Android if you can.

[tidal dirge]

Yeah I’ll try that tomorrow

[elfin canopy]

They can release patch for a particular platform (OS).

[elder mesa]

what's the 1M update in game about?

[elfin canopy]

Bug fixes and improvements,@elder mesa.

[tidal dirge]

That’s what created tons of glitches.... the version mismatch between android and iOS

[elder mesa]

okey,thank you @elfin canopy

[elfin canopy]

You had 10 MB update,@tidal dirge?

[regal brook]

So my friends account got hacked.Where do i report the matter?

[tidal dirge]

You had 10 MB update,@tidal dirge?
@elfin canopy 1mb

[night cloak]

Can i have a Link to register for Club Open pmco ?

[regal brook]

The mods be lacking

[night cloak]

? <@&481161015728406538>

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @regal brook. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx cairn]

The registration for the PMCO Fall Split is currently closed. You'll be informed in #601435356704800778 as soon as it has been opened again. @night cloak

[sand path]

@night cloak I don't think it's on. You need to register in game

[night cloak]

Thanks @sand path @onyx cairn 🙏🏻

[onyx cairn]

@regal brook he should contact customer service in game and also support of the social media account which has been entered.

You're welcome. @night cloak 🤗

[regal brook]

Where is that done

[tall socket]

I have played 3 matches in bonus challenge, it appears in results but I didn’t get my reward , any help please ?

[dawn nacelle]

Why again 2.30 mb update was given???

[tall socket]

Screen shot

[dawn nacelle]

@sand path why 2.30mb update was given

[sand path]

Bug fixes, performance improvements. @dawn nacelle

@tall socket it will be delivered by the system

[dawn nacelle]

@sand path then what about hackers

[shy mist]

@tall socket Send me ur character id...

[sand path]

@shy mist ??

@dawn nacelle wdym?

[dawn nacelle]

@sand path what does it mean wdym???

[sand path]

What do you mean hacker?

[shy mist]

How come he's won all matches with 10+ kills...? Looks odd..

[storm flume]

Hello, @dawn nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tall socket]

@sand path should i make a report or something! .. it more than an hour and I didn’t get reward

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tall socket]

@shy mist its TDM bro !!

[sand path]

@tall socket the system will send it to you after an investigation.

[shy mist]

@tall socket woah cool.. Alright sorry

[fallow elbow]

Hello, please help me, my account has an intruder, a hacker, my account and a link on Twitter that is sending popularity from my account with uc and I have proof

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fallow elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[shy mist]

Ahh look into #old ..These guys messing it up by dragging religion into the game..

[tall socket]

@sand path ok , another Q please , if i use vpn to exchanges points to G currency,, cause it’s not available in my area’s, does this wrong ?

@shy mist it’s ok 👌

[vapid silo]

Hloo pubg official i am not getting guncraft option but my frnd already got that. So there is any way to get that. If yes then please help me . I also want to use that feature

[sand path]

@tall socket Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[shy mist]

@night cloak None of these guys are associated with the officials.. Henceforth u can't seek help here

[vapid silo]

@elfin canopy today a update came to me of 2 mb but noting chnge so please fix this glitch as soon as possible

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

What do you mean by nothing changed,@vapid silo?

[vapid silo]

I wanted that guncraft option in my game account

[elfin canopy]

The gun-craft option is not available for everyone yet,@vapid silo.

It'll be available in next update.

[vapid silo]

After 2 mb update I still not get that

Yaa but an update came to me today

[elfin canopy]

Not this update,@vapid silo.

[vapid silo]

U mean to say 0.19

[elfin canopy]

Keep an eye on #news

[vapid silo]

@elfin canopy and yes I also want to know when will Andy came to play

I got news that it will come in 2 june

But it's already 5 june

[elfin canopy]

No information regarding this,@vapid silo.

Keep an eye on #news for upcoming updates and authentic news.

[vapid silo]

@Mav#395 yes one more thing please

@elfin canopy when will premium crate return in the game

[elfin canopy]

21st June,@vapid silo.

[vapid silo]

Ok thnq

@elfin canopy bro any way to fix mic glitch

It heppens a lot off time

When I play with my team

[elfin canopy]

Try repairing your game,@vapid silo.

If the issue still persists, fill out this form.
https://bit.ly/2X3CpmH

[zenith mauve]

I have an idea for a new season

[quiet geyser]

How do I get support because my account has a bug?

[mellow stirrup]

@sand path hey , what you mean by ID device and server please?

[fast whale]

Please help me ! Support hasn’t responded for two weeks . I have a problem with “death effect” on my m416! When I kill something , smoke has a color “space” . But it should be multicolored! You can see that on my video ! Please fix this bug or return on my cash !

[feral knoll]

@mellow stirrup your id and device details and the server that you play in.

[elfin canopy]

@zenith mauve you may post about it in #old

[small vigil]

@elfin canopy need help

[storm flume]

Please do not use any other language aside from English in this channel, @short lodge. Refer to #613267301243944960 for language channels.

[elfin canopy]

@mellow stirrup what's the issue?

[mellow stirrup]

@sand path Im using One Plus 6T , europe server and Im playing from UAE

[elfin canopy]

@fast whale post about it in #old.

[mellow stirrup]

Zone bug

@elfin canopy zone bug that i reported earlier in feedback bugs chat

[elfin canopy]

It has been fixed,@mellow stirrup.

Are you still facing that issue?

[mellow stirrup]

No more

[short lodge]

" account lost"

[mellow stirrup]

I played 3-4 games and seems okay to me @elfin canopy

[small vigil]

Its been 30 days not recieved my account but got message 2 times that they sent id back @elfin canopy

[elfin canopy]

@mellow stirrup It is fine then. Happy gaming :)

@small vigil what's the issue?

[small vigil]

Its been 30 days not recieved my account but got message 2 times that they sent id back <@58733659705022874
@small vigil this

[mellow stirrup]

@elfin canopy ah okay thanks, sorry for late replay because I was busy i just saw the message @sand path

[elfin canopy]

Contact in-game customer support again,@small vigil and @short lodge.

It's fine,@mellow stirrup.

[bleak vale]

Can someone explain why?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @bleak vale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@ripe elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Can you post a screenshot, @ripe elbow?

[zenith mauve]

@elfin canopy thank you

[heady roost]

I lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @heady roost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[elfin canopy]

Contact in-game customer support.

[trail shadow]

PUBG mobile support heckers!!!

They have business from sell hacks

[heady roost]

I lost my account...

[storm flume]

If you have encountered an issue with the account unlinking feature, @heady roost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

Hello, @trail shadow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[drowsy frost]

Hello i need the support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @drowsy frost. Remember to read through #faq before asking questions in the support channels.

[tidal dirge]

@night cloak i am waiting for update still 28th may...
@floral moon yo, lemme know if it worked for you after the latest patch...

[zenith mauve]

My idea is about pharaohs iam Egyptian and if PUBG made a season about this it will be good and creative

[sharp onyx]

@zenith mauve please out your suggestions in #old
This channel is only for queries

[night cloak]

I have depression

[elfin canopy]

@zenith mauve you can edit your message in #old and add more details, add as much details as you can :)

[night cloak]

Support doesn't help me :(

[elfin canopy]

What's the issue,@night cloak?

[night cloak]

I have the big sad

[sharp onyx]

If you dont have a query, @night cloak please move to #chat

[polar marsh]

@drowsy frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zenith mauve]

Any one can talk with me in Arabic language

[feral sedge]

Why 2.30 MB update on PUBGM now?

[zenith mauve]

Is there any hot line for PUBG

Or a phone number

[stray forge]

What's new in 2.30 mb in game update plzz reply

[foggy lion]

My pubg account lose unlink how to back my pubg account

[storm flume]

If you have encountered an issue with the account unlinking feature, @foggy lion, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[elfin canopy]

Go to #613267301243944960 and react with Arabic to get access to Arabic channel,@zenith mauve.

No, there's no phone number for customer support.
You can contact customer support via in-game or via this email,
[e-mail]

Bug fixes and other improvements,@stray forge and @feral sedge.

[heavy moat]

Help

[night cloak]

What's new in 2.30 mb in game update plzz reply
A50 issue I think and some bug fixes.

[polar marsh]

@heavy moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral sedge]

Bug fix like what?? I mean was what's new fix in this update

[night cloak]

Galaxy A50 blurry screen

[elfin canopy]

Can you post a screenshot,@opaque musk?

[polar marsh]

@static dove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Banned for 10 minutes, @opaque musk?

[opaque musk]

@elfin canopy Yes

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @opaque musk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

It is due to your internet connection,@opaque musk.

Please do not trigger the bot by typing ban/banned.

Refer to subpoint 4.11 of #faq, @opaque musk.

[opaque musk]

it’s just that when I go to top 1 I’m blocked @elfin canopy

Is it possible to fix this? @elfin canopy

[elfin canopy]

#questions message

@opaque musk Read this.

[past wigeon]

I get FPS drops when scoping into the 8x scope, it’s like I scope in, large FPS drop, I scope out or switch to anything under a 6x and I’m fine again. I play on extreme FPS and smooth graphics, I need help because this does affect my gameplay.

[autumn raptor]

Hey i had a problem, i use type c earphone and when i on my mic my surrounding sound become slow but when turn off the mic its become normal.

Do anyone know how to fix it?

[sullen bear]

Hello I have à problem

[elfin canopy]

Try repairing your game,@past wigeon.

If you still face the issue, report it in #old with details in a single message.

[past wigeon]

Okay.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sullen bear. Remember to read through #faq before asking questions in the support channels.

[sullen bear]

Hello I have à problem

[elfin canopy]

Do you have this issue with some other earphones,@autumn raptor?

[autumn raptor]

Nope

Just this type c earphone

I used an adapter before

[elfin canopy]

Use converter then,@autumn raptor.

[autumn raptor]

Haha i dont have it 😅

[elfin canopy]

:-/

[autumn raptor]

Btw why this thing happen?

Its like auto decrease my volume when i open the mic

I mean on*

[past wigeon]

It won’t let me fix the game even though I spam the button.

[feral knoll]

@autumn raptor thats normal.

[hallow sentinel]

@bold siren @somber solstice anyone there ?

[magic galleon]

Hello link new email can i delete it or exchange it?
If there is a way, please let me know @bold siren

[feral knoll]

@magic galleon no, you cant change/unlink it.

[magic galleon]

My account was hacked and returned to thank God, but the email has been linked and he can enter through it, I am afraid to put it there @feral knoll

[feral knoll]

@magic galleon contact in game CS.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender roost]

Man wtf is that no permanent shiiit

[sick spruce]

Hi please

I need heelp

[slender roost]

I spent so much money still no permanent stuff pubg suck

[feral knoll]

@sick spruce hello.

[sick spruce]

I need help someone link my account with the gmail and i want linking the gmail

[hallow sentinel]

how it possible and i playing with mobile

[vagrant onyx]

@hallow sentinel 7 days ban = playing with cheater to rank up your tier

[storm flume]

Please refer to subpoint #2.12 in #faq for further information, @hallow sentinel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[feral knoll]

@vagrant onyx fake imgs.

@sick spruce contact ingame customer service for that issue.

[hallow sentinel]

@vagrant onyx i didnt play as team up with cheaters .. as i playing mobile and im streamer and playing on my PC and all things is clean

[sacred yacht]

I have a decent question...what if someone randomly matches with a Hacker and they get reported but have no idea thier mate is a hacker? I've had this happen a few times ..tho once I left the game after seeing a mate shooting through a wall on spectator view

Most times after finding out I just leave

[sick spruce]

How can i please noob ?

[hallow sentinel]

@vagrant onyx there is problem about login with my phone and then later play with my pc ?? .. i dont see problem with that as i want to play with PC and Mobile while im in work ets

etc*

[sacred yacht]

From ny understanding you can't play on Your Mobile account on the Emulator version...

[sick spruce]

@feral knoll please how can i

[vagrant onyx]

@feral knoll yes you are right

[hallow sentinel]

@vagrant onyx i can send u Screen Share live on call and i have video i edited it to upload it on my page on facebook

[feral knoll]

@sick spruce from ingame settings.

[sick spruce]

@feral knoll please can you show me pleaaase

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome mica]

@feral knoll bro fow what reason you say the images fake 🤐

For*

[hallow sentinel]

@vagrant onyx i have video and all things that prove that im clean and dont use any cheats

[vagrant onyx]

@chrome mica he take it from someone else

its say 7 days ban + 1 days ban

and his ban is 10 years

he prob took search for that screen shoot or took at with someone else

Than combine them with 10 years ban to look like he got banned for 7 days

[feral knoll]

@sick spruce

[chrome mica]

So may you come 1 min into any server I will open sshare screan for you

[hallow sentinel]

@vagrant onyx bro can u come to call please ?

[sick spruce]

I need to unlinking this gmail

[storm flume]

If you have encountered an issue with the account unlinking feature, @sick spruce, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sick spruce]

@feral knoll already but bot answer me

[chrome mica]

Common any voice chat I will share screen

[feral knoll]

@sick spruce we cant help you with that. send correct required informations and wait .

[sick spruce]

@feral knoll send where ?! Bro im not losing account i have account but facebook linking bit someone linked gmail in this account and im need to unlike the gmail and let just facebook

[modest mural]

Why i have it in Chinese my device is samsung a50

[hallow sentinel]

@vagrant onyx bro i need to open ticket or talk with someone

[feral knoll]

@sick spruce i already told you we cant help you with account related issues, you need to contact ingame CS. please avoid repeating same questions.

[storm flume]

You can contact the customer service via the game settings, @hallow sentinel. Refer to subpoint 5.3 in #faq for further instructions.

[sick spruce]

@feral knoll no solution now to unlike this gmail ?

[feral knoll]

@modest mural its play store issue, i think, same for me.

[untold summit]

Hi i need help i need official pubg map jpg download can i get link

[modest mural]

@feral knoll its just for samsung a50 or all samsung my friend have iphone and he dont have it in Chinese

[feral knoll]

@sick spruce unlinking feature is disabled. if your account is hacked contact ingame CS.

[storm flume]

If you have encountered an issue with the account unlinking feature, @feral knoll, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[untold summit]

Hi i need help i need official pubg map jpg download can i get link

[sick spruce]

@feral knoll how much time i need to unlike gmail in my account,?

[feral knoll]

@modest mural i have galaxy j5 prime and its in chinese. if thats chinese.

@sick spruce depends may take days weeks months...

[untold summit]

Hi i need help i need official pubg map jpg download can i get link

@feral knoll can you help me

[feral knoll]

@untold summit what do mean?

[sick spruce]

@feral knoll how much exactly ?

[untold summit]

Hi i need help i need official pubg map jpg download can i get link

[modest mural]

@feral knoll hahaha lol ok so i guess its all android sys look lok that

[untold summit]

@untold summit what do mean?
@feral knoll i need to download map of erangle Miramar sanhok vikendi

In jpeg

[feral knoll]

@sick spruce we dont know exactly. depends on how much requests.

@modest mural yes.

[sick spruce]

He linked yesterday

[feral knoll]

@untold summit you mean image of maps?

[sick spruce]

Bro

[untold summit]

@untold summit you mean image of maps?
@feral knoll yess

Official image

[night cloak]

How to open this crate

<@&639889499718942720>

<@&481161015728406538>

[bold siren]

@night cloak:

https://discordapp.com/channels/393088095840370689/481200416349224980/717245791344918588

Also, do not mention the Moderator/Community Team if it’s not urgent.

[sharp onyx]

Thats why you need @help

[austere raft]

Hi i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @austere raft. Remember to read through #faq before asking questions in the support channels.

[austere raft]

Hello soldier.

Thank you for your patience.

We are pleased to inform you that we performed a restore of the account data that met the requirements. You should now be restoring your original account.

However, if you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We kindly ask that you read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.
I got this from CS
Any moderator help me here

[jagged ridge]

@austere raft i got it 10 days ago then said i have to make twetter account i made it 8 days ago and talked to them in game and they still didnt answer me

Idk why that long !!

[austere raft]

@jagged ridge
I got it today

[jagged ridge]

28 days and account still away

[austere raft]

Me too

I'm start new conversation today

[polar marsh]

@teal juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[austere raft]

I want recovery my account

[vapid thorn]

Finally update paks 2629

[deep herald]

I exchanged 100 UC in bonus challenge yesterday but I still havent got it

[vagrant onyx]

contact customer care @deep herald

[storm flume]

You can contact the customer service via the game settings, @deep herald. Refer to subpoint 5.3 in #faq for further instructions.

[olive relic]

Pubg will be banned in Iraq 🔥

[paper python]

If there is matchmaking diffrence in 3rd party emulators

[storm flume]

You can now access #emulator-chat and #emulator-support, @paper python. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[red thicket]

hello

[oak cliff]

Why did you remove the Arctic mode??! @vagrant onyx

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red thicket. Remember to read through #faq before asking questions in the support channels.

[odd atlas]

Hello

[polar marsh]

@odd atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[karmic bloom]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @karmic bloom. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

hey if you have any question ask i am online

[coral maple]

@vagrant onyx I'm ranked 550 do I get conquer

[rugged brook]

ماذا علي ان افعل لم اجد حل من خدمة الدعم

[coral maple]

@vagrant onyx ?

[vagrant onyx]

@coral maple no
only 500 and below

[storm flume]

You can contact the customer service via the game settings, @rugged brook. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant onyx]

@rugged brook buying UC from unauthorized source made your UC get detected

for UC matter please contact customer care

[slim dagger]

تم اختراق حسابي في ببجي عن طريق تويتر اريد الغاء ارتابط تويتر من حسابي ولم اجد حل

[storm flume]

Please do not use any other language aside from English in this channel, @slim dagger. Refer to #613267301243944960 for language channels.

[slim dagger]

My Buggy account was hacked via Twitter. I want to disconnect Twitter from my account and I did not find a solution

[night cloak]

halllo can anyone help me pls ?

[slim dagger]

I want to disconnect Twitter from my webpage account because Twitter has been compromised. Is there a solution to this problem?

[vagrant onyx]

@slim dagger

https://discordapp.com/channels/393088095840370689/481200416349224980/718224296790589481

@night cloak hey what is it ?

[night cloak]

i get a msg when i been play

[vagrant onyx]

@night cloak what was it ?

[night cloak]

thats i get discount

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[violet coral]

Lost account

[storm flume]

If you have encountered an issue with the account unlinking feature, @violet coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vagrant onyx]

@violet coral @slim dagger read the bot message

[grave frost]

Hello

[violet coral]

Also try everything but did not come my account

[grave frost]

Can u help me

[vagrant onyx]

@grave frost hey
what is it ?

[violet coral]

Bro account lost hua mera

[storm flume]

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

[polar marsh]

@grave frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[violet coral]

Lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @violet coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[violet coral]

Unlink account

[storm flume]

If you have encountered an issue with the account unlinking feature, @violet coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vagrant onyx]

@violet coral do not report the same quarry again and again

[violet coral]

I also trying everything thing but did no come my lost account

[storm flume]

If you have encountered an issue with the account unlinking feature, @violet coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vagrant onyx]

@violet coral you have been all ready told
sorry for this

[violet coral]

I am valuable pubg player Sir Please Returns tha my account

[high valley]

Hello, My account has been compromised and I was threatened that the account will be rated. What should I do?

[vagrant onyx]

@violet coral for unlink acc read the bot message

for recovering lost/hacked account

read #faq subpoint 2.8

@high valley banned ? or hacked

Not much you can do

[high valley]

it was hacked

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @high valley. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

Try to contact social media ( depend on the one was hacked ) @high valley for try to recover your account

[violet coral]

My account unlink

[storm flume]

If you have encountered an issue with the account unlinking feature, @violet coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[high valley]

I can log into the account, but there is someone who logs in to the account and I have proof of purchases that the account is mine

[vagrant onyx]

@high valley yes

Check the linked method in settings

[night cloak]

My Facebook account got hacked now I can’t log in

[vagrant onyx]

If someone linked there log in method kindly refer to this for now

@high valley

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @high valley. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Please help

[vagrant onyx]

@night cloak what is it ?

[night cloak]

My Facebook account got hacked now I can’t log in

[high valley]

I linked to my account lost on the game centar and also through him the new option on the email, but there is someone who entered my account and linked it to Facebook

[slim dagger]

My Buggy account was hacked via Twitter. I want to disconnect Twitter from my account and I did not find a solution

My Buggy account was hacked via Twitter. I want to disconnect Twitter from my account and I did not find a solution
please help

[lethal sapphire]

حسابك مخترق@slim dagger

[storm flume]

Please do not use any other language aside from English in this channel, @lethal sapphire. Refer to #613267301243944960 for language channels.

[lethal sapphire]

My ping is so good but why that happened

[slim dagger]

حسابك مخترق@slim dagger
@lethal sapphire ايوه تم اختراقه عن طريق تويتر

[storm flume]

Please do not use any other language aside from English in this channel, @slim dagger. Refer to #613267301243944960 for language channels.

[coral maple]

@vagrant onyx I'm in a game and the time has not reset can I still make it even though it resets while I'm in a game?

[lean plinth]

I want to do tournment and please can you provide pmpl room setting

[inner moss]

Did PUBG start turning bullets into water or something???? 80ms and my bullets don't count. I have stable internet (not ping issue) this game is have too many glitches.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@coral maple rest your game than 👍🏼
To get the daily refresh

[upper cipher]

Letter name: MR 『S͘i͘mo』
Character number: 5377478019
and the date and time of the last operation 2020.05.05
The date and time when account suspensions were confirmed
My Facebook account was hacked by Hacker and I no longer control my Bugi account so I cannot enter the PUBG game from my Facebook account and my Bugi account has been linked to another account while he is playing with my account because, please re-account because I love PUBG and I respect your policy very much Please reactivate My account so I can enjoy playing again Thank you

[coral maple]

@vagrant onyx 👍

[hoary oar]

Why can't change my country in general?

[vagrant onyx]

@hoary oar European account does not have opening to change region

[hoary oar]

But im not in Europe i live in middle East?

[ebon bear]

When is the gun decorative system available?

[obtuse hemlock]

hello i need some help any one can help me ?

[storm flume]

If you have encountered an issue with the account unlinking feature, @patent thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[obtuse hemlock]

Some one opan my account and save email here

All time opan my account how can stop plz

any GM can pm me ?

[floral moon]

After new Patch 0.18.0.12629, cant log in, issue not solved

[agile pollen]

hello, my friend killed me by mistake by exploding a car that I was near. Now she has a 31 merit, as we joked around knocking each other and then reviving. 31.... that's too harsh for a teammate. How can we restore the merit please?

[fading anvil]

There is a 2.3 Mb update what was it for?

[agile pollen]

at least 60 so she can play in a team again

[fading anvil]

@agile pollen say her to play solo.. enter the match and die by doing that is the only trick to get merit back to 60

[agile pollen]

but it's not fair. There are TONS of hackers... and pubg does nothing to them... and because we had some fun and she killed ME by mistake, now she has to play solo...

[night cloak]

@agile pollen ask her to play solo matches
The merit points will increase depending on her placement points in those matches
The better the placement the more points will be awarded

[smoky umbra]

@night cloak May I message you a private synergy question?

[agile pollen]

I know that, but it's not fair

[night cloak]

Ok@smoky umbra

[agile pollen]

thanks for the answers, I was hoping to find here someone from pubg that could fix it... like restore the merit, cancel the last punishment

[smoky umbra]

Can you please reset the synergy that my son LOCOツUNChyn03 shared? I was gifting him from the lobby and did not realize that the normal place that you gift from is the block button. I unblocked him and we lost ALL of it we had earned. I am thinking it was close to 30000.

[coral maple]

Can anyone explain this? What type of hax is this.... how can you win 469 games and only have 1 kill💩

[sharp onyx]

@smoky umbra The synergy cant be restored. You will have to earn it back again.

@coral maple Thats because they were carried to the wins by possibly a cheater.

@night cloak No, its not. Please dont reply to queries if you dont know the correct answer

Because the value goes into third decimal place.
Their kd is about 0.003 so it is rounded off to 0.00

[rigid stirrup]

The nickname of same social media .. i have to write the name of my Facebook or the new account nickname ?

[sharp onyx]

Grenade kills? Vehicle kills?

@rigid stirrup yes. Nickname of social media account for point 2

[rigid stirrup]

I always write the new account name 🤦‍♂️

[sharp onyx]

New account name is for point 1

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

I think you dont know how this system works. So, please take chat to #pubg-mobile I will explain there

[coral maple]

@night cloak go to North America squad wins number one these stats are for that person and the other one is in global

@sharp onyx so pubg will not ban him he is ranked number one in squads NA

[sharp onyx]

@coral maple You can report them in game. There is nothing that the discord staff can do

[polar marsh]

@tawny swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

what do i do with the guncraft sticker?

[coral maple]

@sharp onyx it's been over a week and I report him everyday still nothing happened should I stop wasting my time?

[sharp onyx]

You can make a custom skin and use the sticker on that
@night cloak
Open guncraft and follow this image

@coral maple If you report them for cheating, it will just count as a false report. Report them for "other" as teaming with cheaters comes under that

[coral maple]

Okay

[wispy parrot]

Hi can I report any bugs here

[night cloak]

#old @wispy parrot

[wispy parrot]

Ok bro

Thanks

[night cloak]

@sharp onyx alright

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

@tidal dirge after 0.18.0.12629 update your problem solved???

My problem not Solved.... 😡😡😡

[sullen citrus]

2.30 MB update has arrived today in PUBG Mobile

[sharp onyx]

Please state your query

[floral moon]

@sullen citrus 0.18.0.12629 update

[sullen citrus]

PUBG मोबाइल में आज 2.30 एमबी अपडेट क्यों आया है

2.30 MB update has arrived today in PUBG Mobile why

[floral moon]

@sullen citrus i think for LOG IN ISSUE PROBLEM & SAMSUNG A50 users problem

[sullen citrus]

@floral moon who are you ?

@floral moon Pubg Mobile Official User 🤔

[floral moon]

L@sullen citrus no

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sullen citrus]

@polar marsh 2.30 MB update has arrived today in PUBG Mobile why

[floral moon]

@sullen citrus i am facing this issue from 28th may, 8 day completed but issue not solved beacaues few users facing this issue.....

[polar marsh]

@sly peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@sullen citrus the update was for some bug fixing and performance improvement. A 2.5 mb update doesn't have much changes

[floral moon]

@sharp onyx which bugs fixed in this UPDATE???

[near violet]

When will this mood come back?

[sharp onyx]

@floral moon We dont have the patch notes, so no information regarding that.

@near violet we dont have any information regarding this. Please keep an eye on #news for upcoming modes announcement

[floral moon]

@sharp onyx ok... But any new news about this issue???

[sharp onyx]

@floral moon Did you get an in game update?

[floral moon]

Yes

[tacit carbon]

Guys please don't tell me to go to in game support it's totally useless. I need to talk to someone from the support. They say that I had something illegal in my account which isn't true at all. I don't use cheats and third party plug ins and i"m 100% confident about it. I do really need some help!

[floral moon]

@sharp onyx 0.18.0.12629 LETEST VERSION

[wet badger]

Andy character released date

[sharp onyx]

@floral moon I am not sure then. Please be assured that the staff has noted down your details and have forwarded the issue to the devs. It will be fixed soon.

@tacit carbon please click on the "file claim" button and proceed from there. Your only option is to contact in game customer support

@wet badger We dont have any information regarding this

[floral moon]

@sharp onyx Thank, hope it will fixed soon..

[tacit carbon]

@sharp onyx only bots reply to in game support and what ever I say I get a scripted reply which isn't gonna help in any way shape or form

[night cloak]

steam account for sale

inbox me if interested

[sharp onyx]

@night cloak No advertising allowed in the server

[upper cipher]

Letter name: MR 『S͘i͘mo』
Character number: 5377478019
and the date and time of the last operation 2020.05.05
The date and time when account suspensions were confirmed
My Facebook account was hacked by Hacker and I no longer control my Bugi account so I cannot enter the PUBG game from my Facebook account and my Bugi account has been linked to another account while he is playing with my account because, please re-account because I love PUBG and I respect your policy very much Please reactivate My account so I can enjoy playing again Thank you

[night cloak]

im sorry

[wintry gorge]

Hi

[sharp onyx]

@tacit carbon Unfortunately that is the only way. Please provide all the information the bot asks for and it will connect you to a human

[wintry gorge]

When is Andy's landing time

[sharp onyx]

@wintry gorge we do not have any information regarding this

[tacit carbon]

@sharp onyx there isn't any members of support in discord that I can get in touch with?

[sharp onyx]

Discord staff does not deal with in game issues. They can only guide you on how to do get in touch with in game support

[wet badger]

Andy character any information

Bro

[sharp onyx]

@wet badger Please read the previous reply to your query.
It says

we do not have any information regarding this
The answer will be same no matter how many times you ask

[pallid flume]

السلام عليكم

hi

[tacit carbon]

Which means that there isn't any support at all because the in game haven't helped anyone that I know of

[native cape]

Hi here

I have a question

Is it true pubg mobile is gonna to be banned in TANZANIA

[sharp onyx]

@night cloak ^

[upper cipher]

He stole my account and someone else is playing with it

[pallid flume]

hi

[night cloak]

We don't have any information about that, @native cape.

[pallid flume]

I need support pubg

[native cape]

Can you help us to get an information about that because we are shocked when we heard that and we don' know if it is truth or what @night cloak

[polar marsh]

@gentle creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty leaf]

please fix other emulator user problem
we getting to much problem
and we are not using any hack but for your new mach making problem us too much

[sharp onyx]

Staff does not provide support for third party softwares. Only official emulator "gameloop" is recommended, as using others might lead to a ban

[frosty leaf]

@sharp onyx you give me money too buy high end pc to play pubg on gameloop emulator😡 🤬

[sharp onyx]

I am just saying that please dont expect support for using third party emulators. You are free to use whichever you want. Its just that its "not recommended"

[shrewd cobalt]

@coral maple they just change the server with auto matching on and the lobby is full of bots so they exit as soon as the game starts and their random teammates get the WWCD by killing bots and the win get counted. This type of cheating is basically done for getting the squad wins title. I hope pubg will look after these types of cheaters soon.

[ionic hemlock]

Why tribe mode is removed from game

[small venture]

Pubg is not opening

[storm flume]

If you have encountered an issue with the account unlinking feature, @cursive vine, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Why jungle mod removed

@night cloak
Jungle mode has been temporarily removed

[sacred cedar]

Why jungle Adventure Mode suspended ??

[polar marsh]

@west bobcat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@ionic hemlock @sacred cedar The mode has been temporarily removed.

@small venture can you explain it

[sacred cedar]

@night cloak why what was the reason ??

[night cloak]

For fixing some issues

[sacred cedar]

@small venture turn off your data connection when you see error message for network connection then turn on your network .. try it.
Maybe it helpful...

[small venture]

Thank @YoodhaEsports#7540

[sacred cedar]

@lean plinth Not about PMPL but other pubg tournament details in #tournaments

[silk flame]

Erase it again

Pubg with no hackers BIIIIG LOOL

[abstract anvil]

Just wondering, did the Win94 scope glitch got fix? Can it have a skin now?

[storm flume]

Hello, @silk flame!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Hello, @open temple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fiery acorn]

تم تهكير حسابي اريد المساعده

[storm flume]

Please do not use any other language aside from English in this channel, @fiery acorn. Refer to #613267301243944960 for language channels.

[fiery acorn]

My account is hacked i need help

[silk flame]

@storm flume we report as a team and pubg does NOTHING

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk flame]

Every-time and in every game we found at least 2-3 hackers

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @fiery acorn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fiery acorn]

I need someone to help me

[reef turret]

Why jungle adventure mode has removed?

[lyric mauve]

When will be the guncrafy option available!!

[polar marsh]

@olive relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wind dock]

On a guest account guncraft lab available but not on main account, we are missing daily spin please fix that, i have daily login guest account then my main account to do the spin but design lab not working

[sand path]

@wind dock it is on a test run

[wind dock]

When we are getting it event was got for everyone and don't know why gun craft lab missing

[quick kiln]

Hi