I purchased UC Through Midas Buy
And My 99 UC vanished After getting this mail
#questions
night cloak
Character id - 5407519066
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
young gull
rustic blaze
@young gull Where did you buy uc from?
elfin canopy
The UC has been deducted as a penalty for making unauthorized purchase,@young gull. We can't help you with this, contact in-game customer support.
night cloak
MidasBuy Kabse Unauthorised ho gaya bhai
elfin canopy
It'll keep deducting until they recover the whole amount of unauthorized UC.
English,@night cloak.
elfin canopy
Contact in-game customer support.
rustic blaze
Contact support ingame. @night cloak
night cloak
Ok
spark trail
How To Report PUBG MOBILE Hackers In Discord ?
storm flumeBOT
Hello, @spark trail!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spark trail
There are many hackers in Bonus Challenge Please Ban Them
untold violet
yes every match has hacker @spark trail
slow tangle
What happened to premium crates?
spring zephyr
@slow tangle They will come back soon, probably tomorrow.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @drowsy hedge. Remember to read through #faq before asking questions in the support channels.
untold violet
Time to get New Cheat Detection in PUBG Mobile
spring zephyr
@spark trail @untold violet Please use #pubg-mobile or #chat for conversations.
And if you are facing hackers then report them in-game or in #cheater-reports with proof.
spark trail
@spring zephyr I cant Able to report them in #cheater-reports
spring zephyr
@spark trail Read the last and pinned messages in the #cheater-reports channel.
unkempt arrow
No new Premium crate today?
spring zephyr
@unkempt arrow They will come back soon, probably tomorrow.
untold violet
@spring zephyr No Dude , there are countles hackers in game . Please state this to PUBG Devs
spark trail
I Have Reported many Hackers in Pubg Mobile In-Game support & There Was no action took by the devolopers
hollow estuary
I made a succesfull purchase using pubg mobile website for a friend he says he didnt recieve is there any way to check if to recheck if i sent it to wrong player id ? I contacted support with reciep and all information but i only get useless automated answers
polar marshBOT
@lyric moat:
snow venture
@night cloak when we expect pmis results?
sand path
I think they might be delayed for the same number of days the first round was extended for. @snow venture
polar marshBOT
@ruby quiver:
fair salmon
@polar marsh gun craft isnt showing on my workshop tab
craggy blade
@fair salmon It's not available for everyone yet. Everyone will get it soon.
fair salmon
That's dumb
Everyone is bragging and making videos about it meanwhile i cant use the damn thing coz pubg picking favourites now
slow roost
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @honest aspen. Remember to read through #faq before asking questions in the support channels.
honest aspen
Anyone knows a youtuber
hardy temple
Pubg mobile team thank you very much for solving my problem someone hacked my account and linked his google to it but now that hacker Gmail is unlinked I took one year to remove it but thanks a lot
honest aspen
Hey anyone know about to how to get uc free
craggy blade
@honest aspen You can play Bonus challenge. If you live in India.
craggy blade
@honest aspen you can play bonus challenge
Add then you can buy uc crate from bonus challenge points
honest aspen
After the bonus challege can i get uc
craggy blade
@honest aspen Yes. By playing bonus challenge you get Bonus challenge points and with that you can get UC crate in which you can get UC from the bonus challenge shop.
honest aspen
Thank u
night cloak
@polar marsh can you bring back Ranked TDMs?
craggy blade
Welcome :)
storm willow
@night cloak it may or may not comeback
@night cloak feel free to post feedback about that mode and why you love it in #old
night cloak
what are the percentage?
amber cedar
Why there is no announcement regarding premium crates? When it will come back.
craggy blade
@amber cedar Most probably tomorrow.
night cloak
This is a joke really hackers re create a new account start to ban devices for Christ’s sake
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
I already have my ban pan should have 20
amber cedar
My one friend is also cheating he is playing from many season. But in last season he started hacks on his regular id. And in previous season his kd was 43. And in this season also he is playing using hack fron same id.nothing going on.
night cloak
@amber cedar yup but we get more loot crates filled with low odds
mighty zinc
merry plover
why guncraft option is not available for me?
craggy blade
@merry plover It's nor available for everyone yet. Everyone will get it soon.
solemn geode
Hello,
Where did Premium Crates go? Why are they gone?
craggy blade
@solemn geode They will come back. Most probably tomorrow.
night cloak
I have played 20 matchs in sanhok
wild bronze
Hi, where can i find those totems from the new event, like randomly on sanhok forest or is there some special locations?
night cloak
But i dont get the jungle mod
solemn geode
Ok, thank you.
craggy blade
Welcome :)
night cloak
Help me
craggy blade
@night cloak It's random.
night cloak
I have played 20 matchs
wild bronze
Done 5 match running/drving around and not a single one
craggy blade
@wild bronze You can get lost trunks in Sanhok and Erangle.
Lost trunks also have a chance to drop toten fragments
wild bronze
@craggy blade yea just done 5 match in sanhok driving the whole map without finding any. Do they spawn in big spots? Or randomly in jungle
craggy blade
@robust coyote Yes it's not available currently.
robust coyote
Oh ok.
zinc mulch
I can't report
craggy blade
@wild bronze I can't tell you the locations. Most probably they are spawned randomly.
craggy blade
If you have encountered a hacker then you can report them via the in-game reporting system.
And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/ @zinc mulch
lucid sandal
Where are the new premium crates???
sharp onyx
@wild bronze If you see the bottom right corner of the screen, and if you see "Jungle Adventure" written there, that means you are in the mode in which you can find totems.
You dont get the mode in every sanhok matchas it is random
craggy blade
@lucid sandal They are not available currently.They will come Most probably tomorrow.
lucid sandal
When will they be available?
craggy blade
@lucid sandal Most probably tomorrow.
@night cloak Maybe, Maybe not. You can submit your feedback in #old
lucid sandal
@craggy blade Is there any official update?
craggy blade
@lucid sandal No confirmed news.
craggy blade
@night cloak For Android?
night cloak
Yes
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @night cloak:
:white_small_square: https://bit.ly/pubgm-beta-0190
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
worthy panther
craggy blade
If you have encountered a hacker then you can report them via the in-game reporting system.
And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/ @worthy panther
spring zephyr
@worthy panther Read the last and pinned message in the #cheater-reports channel.
latent field
Accidently My Old account login in Vietnam version. How can I get it back in global server?
night cloak
@craggy bladecan you give me any solution of sanhok mode
latent field
@somber solstice Accidently My Old account login in Vietnam version. How can I get it back in global server?
night cloak
@latent field unfortunately you can't, Create a new account in global
How can i play jungle mode
solemn geode
I have another inquiry please:
I have never played with external triggers like the ones attached here, but many of my friends do. The triggers are not Bluetooth. Are they allowed in playing PUBG Mobile?
craggy blade
@night cloak You can get jungle mode randomly while playing sanhok classic.
When you get jungle mode. Jungle mode will be written in the bottom right corner of your screen.
night cloak
Ya
It was showing nothing
I have played 20 matchs
But i dont get that new junglemode
spring zephyr
@solemn geode Any external equipment are not recommended.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @latent field.
night cloak
Jungle mode is so rare
rustic blaze
We have nothing to do with refunds @native socket , Use ingame support for this.
spring zephyr
@native socket Refund for which thing?
round horizon
Where is new premium crate?
native socket
Yep that's what my second question
craggy blade
@round horizon Maybe they will come tomorrow.
night cloak
Pubg mobile is giving a very good offer
spring zephyr
@native socket If you are talking about purchases then you can't.
Contact customer service for further info.
cold otter
what time cheater-report will be open for new cheaters entry
rustic blaze
@night cloak This section is for issues, use #pubg-mobile for conversation.
storm willow
@night cloak which region?
storm willow
@night cloak that was when they introduced Prime plus subscription, not now
latent field
@somber solstice In future there is any upgrade of GAMELOOP ANDROTE version?
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @latent field. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
storm willow
Which region?
night cloak
Prime plus price is 850 now its 430
I have not change the region
I think offer is now expire
Let me check
honest aspen
Hello
solemn geode
@spring zephyr Do you mean external triggers are not recommended or not allowed? There is quite difference here. 🙂 Please advise.
spring zephyr
@solemn geode All I can say, is that it's not recomended.
night cloak
It is not expire
cold otter
@cold otter keep an eye on the channel
@night cloak yes i am always bro i will keep supporting to pubg for clean game environment from cheaters
night cloak
There are so many cheaters in pubg mobile
storm willow
@night cloak if you have that discount you can use it.
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@night cloak Don't say the word banned. It will just trigger the bot and mute you.
In #questions
cold otter
There are so many cheaters in pubg mobile
@night cloak just make video and reeport it with evidance
upper sun
كيف نستطيع الابلاغ عن هاك
storm flumeBOT
Please do not use any other language aside from English in this channel, @upper sun. Refer to #613267301243944960 for language channels.
upper sun
How can we report Hack?
crisp garden
http://cheater-report.pubgm.cc/ or ingame
proven relic
وعـّـد〆
5342201279
storm flumeBOT
Please do not use any other language aside from English in this channel, @proven relic. Refer to #613267301243944960 for language channels.
limpid tiger
Hello, any support on!?
craggy blade
If you have encountered a hacker then you can report them via the in-game reporting system.
And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/ @proven relic
wild dirge
Hi my facebook accounts was hack and when i recover it i founded the hacker link his Twitter with it
How can i remove him please help
shy mist
Why did u guys remove premium crates and replaced by some nonsense stuffs...?
It was the only thing normies could afford...Stop looting and improvise the game..
craggy blade
@shy mist They will be back again.
shy mist
@craggy blade when?
limpid tiger
@craggy blade do u know why I don't have "change region" option? Or du u know how to get it?
craggy blade
@shy mist Probably tomorrow, but not confirmed.
shy mist
Okay thnx@craggy blade
craggy blade
Welcome :)
shy mist
@limpid tiger Use vpn to change region ..If it's done once u've to wait 60 days to change again
craggy blade
@limpid tiger No I don't know about that. Maybe the option is not available for eeveryone.
wild dirge
@craggy blade already contact them
The take much time to answer without any help then close the conversation!!!
limpid tiger
VPN not working
crisp garden
You can't change region when you are in Europe region
shy mist
@limpid tiger it does I switched back days ago
limpid tiger
I used VPN, but when I logged in game, nothing happened
craggy blade
The use of VPN is not recommended.
polar marshBOT
@limpid tiger:
limpid tiger
Ok
tough blaze
@lime juniper when premium crates will be back?
crisp garden
Soon
proven relic
There is a lot off hacker and PUBG CAN’T DO SOMETHING FOR THEM
storm flumeBOT
Hello, @proven relic!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
muted bolt
You play with game loop !!
proven relic
no
muted bolt
!!
wild dirge
Hi pubg
my facebook accounts was hack and when i recover it i founded the hacker link his Twitter with it
How can i remove him please help
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @wild dirge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
proven relic
I play with phone and every game I played there a hacker
PUBG protection is to weak
storm flumeBOT
Hello, @proven relic!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
still yoke
desert zodiac
how to make appeal request please ?
storm flumeBOT
Hello, @still yoke!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
faint summit
There is bug in popularity ranking the guy on top is not showing.also every pesron is with 0 popularity
craggy blade
@faint summit Can you send screenshot?
faint summit
You can check out in popularity ranking
craggy blade
@faint summit You mean you can't see their popularity?
polar marshBOT
@desert zodiac:
faint summit
There name are written and popularity is 0
faint summit
@craggy blade ok thank u
craggy blade
Welcome :)
atomic iris
i have video evidence
storm flumeBOT
Hello, @atomic iris!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
atomic iris
i need his ID
please help to report him
this is written in arabic
please someone search and give me his ID to submit
Please help
tight knoll
Please, I want help, I cannot log in to my account because I used the Unlink feature
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tight knoll, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
broken steppe
hey maximum pubg player report hacker but they didn'y]t
storm flumeBOT
Hello, @broken steppe!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
broken steppe
hey maximum pubg player report hacker but they didn't get any replied from pubg why man ??
clever vector
Здраствуйте! Куда можно обратится за помощью с возникшей проблемой из Pubg mobail lite?
spring zephyr
@clever vector English please.
storm flumeBOT
You can now access #lite-news, #lite-chat and #lite-support, @clever vector. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.
clever vector
Hello! Where can I go for help with a problem from Pubg mobail lite?
broken steppe
pubg community need to be active about this topic otherwise emulator player will avoid this game! so as a player i request to do something in emulator there are so many hacker !
storm flumeBOT
You can now access #lite-news, #lite-chat and #lite-support, @clever vector. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.
sand path
@broken steppe play on GameLoop.
crystal spire
broken steppe
we got bored by playing this game ! @sand path i played on gameloop but hacker doesn't play the game in gameloop
storm flumeBOT
Hello, @crystal spire!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
broken steppe
@sand path in a single match ,, we got 8/9 players as hacker and they killed us and our rank get down
sand path
@broken steppe GameLoop should be free of hackers.
What do you mean hacker doesn't play the game in GameLoop?@broken steppe
broken steppe
i mean that hackers play the game in other emulator
night cloak
hello guys
sand path
The lobby has been separated I think @broken steppe
night cloak
can anyone tell me how to report cheater
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
i meet 2 cheater in same match and even i have recorded their video
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @broken steppe. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
sand path
Ask in this channel @broken steppe
broken steppe
@sand path thank you very much for response
faint summit
@broken steppe even you can activate cheats in gameloop
broken steppe
@faint summit i can't understand ?
faint summit
@broken steppe lobby are not different on emulator
Cheaters use LD player and smartgaga and come in our lobby
broken steppe
yeah many type of emulators are join in lobby
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
sand path
The Premium Crate has been Temporarily Removed. It should be back soon
obsidian stratus
What should I do if my google account got terminated and I cant log in the account
ashen quarry
My account has been compromised and I cannot log in. Please help
elfin canopy
How many login methods do you have?
frail forge
My account lost 😭
elfin canopy
Is it about the unlinking issue,@frail forge?
night cloak
@ashen quarry is it banned
cyan canopy
Why there are idols in sanhok devil idols?
plush spruce
I don't have the guncraft option while my friend have it
elfin canopy
It's the new Sanhok: Jungle adventure mode,@cyan canopy.
It's not available for everyone yet,@plush spruce.
cyan canopy
Yea but its illuminati idols
elfin canopy
Well, it is what it is.
cyan canopy
Pubg wants us to worship them
elfin canopy
No.
cyan canopy
The one who worships devils
elfin canopy
It's just a theme
elfin canopy
You're not bound to use it
tight knoll
Help me please pubg
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tight knoll. Remember to read through #faq before asking questions in the support channels.
edgy helm
Hello @storm flume
snow fern
Hey can i un link my facebook account
And got it linked to my new pubg account ?
I only want this help
Unlink mu facebook from old account in pubg and re link it with my new pubg account to get play with my friends
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @snow fern, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
snow fern
Any help ?
edgy helm
My UC account is negative. Help @night cloak
tight knoll
Help me
edgy helm
My UC account is negative. Help @night cloak @storm flume
spring zephyr
@edgy helm Negative?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tight knoll. Remember to read through #faq before asking questions in the support channels.
spring zephyr
@edgy helm You mean your UC got deducted?
@snow fern The unIinking feature is disabled at this moment. So, you can't.
night cloak
23days😪
austere raft
@night cloak
Me too
elfin canopy
Did you created a new PUBGM account with the same social media which you unlinked from your previous account,@night cloak?
snow fern
@spring zephyr i know i also can't log in my account i just want the help from company to remove my facebook account and make it free to link it with my new account
spring zephyr
@snow fern What do you mean by you can't login?
night cloak
@elfin canopy yes i did unlinked my gamecenter account from my old account so i created a new account with my gamecenter account.
austere raft
@elfin canopy
I did that, and no response for now
worthy token
Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.
elfin canopy
Did you followed the steps correctly, @night cloak and @austere raft?
austere raft
@elfin canopy
Yess, and moderator here took my ID before four days and no response
night cloak
@elfin canopy yes
spring zephyr
@snow fern You can't do any changes in a banned account.
That's the whole point of a ban.
edgy helm
@snow fern What do you mean by you can't login?
@spring zephyr Yes
elfin canopy
Wait patiently,@night cloak and @austere raft.
It's not in our hands, as we've told you this many times.
snow fern
So i need the help of the company !
spring zephyr
@edgy helm From where did you bought the UC?
polar marshBOT
@snow fern:
daring lance
Hello! A accidentally bought a backpack with silver. Is there a chance to cancel?) or like return? I can’t even dismantle what to do I hate it
night cloak
@elfin canopy ok we will wait
austere raft
@elfin canopy
Wait patiently for one year 🤔😁
polar marshBOT
@snow fern:
elfin canopy
Mayebe the unlinking feature will be back in future, wait for it, you can follow #news for it, @snow fern
Meanwhile you may link some other social media with your PUBGM account.
Please! Stop triggering the bot by using words ban/banned.
austere raft
I want open royal pass for this season and I can't because the pubg doesn't recover my account
elfin canopy
If you can't wait, feel free to contact customer support,@austere raft.
We can't help you.
snow fern
Ok @elfin canopy i want the help of ur side to remove my old facebook account from the game
elfin canopy
We can't.@snow fern
austere raft
@elfin canopy
I know you can, just spend my time here
elfin canopy
The unlinking feature is not available atm,@snow fern.
snow fern
I just need the help to unlink my acc
snow fern
@elfin canopy u have the access to my pubg acc and u can remove the fb from it
elfin canopy
We can't unlink it,@snow fern. Link some other account.
austere raft
You cannot help me
elfin canopy
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
@snow fern @austere raft
elfin canopy
Sure.
austere raft
@elfin canopy
Ok ok don't cry bro
snow fern
I swear i meet everyday and every gam more than 2 hackers in the game
elfin canopy
Further trolling will result in a mute, @snow fern and @austere raft.
Move to #chat or #pubg-mobile
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @light acorn. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@light acorn:
light acorn
Using a Bluetooth controller alone causes the pan ?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @light acorn.
proper monolith
Hey I am not able to switch my Identity in brother Arms
hazy phoenix
Guys are premium crates coming back?
elfin canopy
It comes under plug-in categories,@light acorn.
proper monolith
Can any one help me
tight knoll
Help me pupg
late plover
@polar marsh
lime spear
Please unlink twitter account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @lime spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
lime spear
@storm flume nhi ho rha kiya maine
sand path
@austere raft @snow fern Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
tight knoll
Help me
lime spear
Help me please unlink twitter account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @lime spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
austere raft
@sand path
Ok thanks, you can mute him please
sand path
Will ban him. @austere raft
austere raft
@sand path
Thanks bro🌸
torn plover
When does the cheater reports be available?
sand path
Tomorrow I think
polar marshBOT
@round geyser:
hallow lion
When is pmis 2020 results
night cloak
Any one needs lineup dm me
storm flumeBOT
Use #activities to find other PUBG MOBILE players, @night cloak.
tight knoll
I need help, please
night cloak
@tight knoll what's the issue
tight knoll
I lost my account due to the disconnect feature
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tight knoll, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
@tight knoll contact the customer service and provide them the right informations
hallow lion
When is pmis results 2020 for in game Qualifiers ???
dusty rover
When is unlink option available
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tight knoll
From where I can not communicate with them
dusty rover
Can u admint tell that we want unlink option back quickly
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
You can contact the customer service via the game settings, @tight knoll. Refer to subpoint 5.3 in #faq for further instructions.
west rock
Why there are no premium crates? I have 20 crates, what to do now?
night cloak
A refresh is coming soon.
dusty rover
Can u admins can inform that so many ppls requesting the unlink option back.
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
tight knoll
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @tight knoll. Remember to read through #faq before asking questions in the support channels.
night cloak
pubg has customer service or juz showing off 🤐
pliant summit
Mike gltich in cutoms every time
night cloak
@night cloak again i received this message today but i cannot log in
night cloak
@night cloak at least u got some response 🥴
@night cloak useless response. I received it 4 times
@night cloak useless response. I received it 4 times
@night cloak same here 🤣
bt at 5th tym
i didn't get any reply
😂
storm flumeBOT
Hello, @pliant summit!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
fading mortar
Benim hesabımı engelemisler kim engelledi EGOKRAL
spring zephyr
@fading mortar You got banned in-game?
fading mortar
Yes
polar marshBOT
@fading mortar:
night cloak
@spring zephyr i got the same reply from cs again but didnt got my account.
spring zephyr
@lapis cliff @night cloak Please do contact the customer service again and provide correct info.
@torn cargo Please do not beg in this server.
night cloak
They aren't doing any investigation. Just sending back those useless response. @spring zephyr
I just did it we all did it several times you guys collecting our id too but not giving our accounts back just whyyyyyyy?????? @spring zephyr
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
why tf i cant type at discord support chat
spring zephyr
@night cloak @night cloak Keep trying.
I can't really do anything about it.
Contact customer service in-game.
lapis cliff
I gave correct info ser @spring zephyr
night cloak
Keep trying until we die nice customer support
lapis cliff
It’s the 3rd time i got this message
soft sparrow
why tf i cant type at discord support chat
@night cloak be aware with words u use, sir.
lapis cliff
How many times do i need to repeat the replies @spring zephyr
night cloak
nope @soft sparrow
mystic wigeon
@storm flume hi
soft sparrow
@night cloak bean 
mystic wigeon
I have problems I have an iphone 7 with ios 13.5 perfect today I try to log in with facebook and it won't let me in
night cloak
@night cloak aren't you typing right now and watch your language
mystic wigeon
Help
tight knoll
Where can I get help from the Korean version?
night cloak
Hello
soft sparrow
@mystic wigeon try your second linked account
spring zephyr
@torn cargo Stop
night cloak
I'm unable to see the GUNCRAFT option!?!
crystal ermine
I gather premium crates for new clothes but there is no premium crate available new update.......
night cloak
@tight knoll contact their customer service
Rock47 i will watch this someday. may i know why i cant type there?
Anybody else with the same problem?
soft sparrow
@tight knoll from thier costumer service.
@night cloak therr have been some cases yes.
night cloak
@night cloak which channel
tight knoll
Where to call customer service
soft sparrow
@tight knoll u text them. Ingame.
mystic wigeon
my account opens normal in android I only have one account
night cloak
support
solar dome
Hi
night cloak
@night cloak mention the channel
soft sparrow
@mystic wigeon restart your device i Suggest.
night cloak
@soft sparrow any workaround? I tried the in-game customer service no reply since 3 days, assuming the ongoing pandemic is the reason why.
spring zephyr
@night cloak Can you give the screenshots,please?
soft sparrow
@solar dome this channel is not for chatting. U can go to #chat for unrelated topic with the game or #pubg-mobile to talk with other players.
mystic wigeon
I have restarted it more than 60 times
soft sparrow
@mystic wigeon can you make sure your fb account is linked with ur device? Do u have access to the game account?
tight knoll
I need someone who is a support member to help me
spring zephyr
@torn cargo If you don't need any support then you can move to #chat or #questions. And please do break the rules mentioned in #613267301243944960.
solar dome
soft sparrow
@tight knoll of the game?
solar dome
night cloak
@soft sparrow can i get a workaround plzzz?😭
soft sparrow
@night cloak with what?
mystic wigeon
If I have access to android here, the menu does not open for me to start the session, I give Facebook the little doll running, it is removed and the menu does not open to start the session
night cloak
The effing GUNCRAFT option!
soft sparrow
@mystic wigeon @mystic wigeon delete the saved cache and try again then.
night cloak
I just asked that question like literally 4 mins ago🤦🏻♂️
@night cloak it will be releasing to all soon
blazing rain
Hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @blazing rain. Remember to read through #faq before asking questions in the support channels.
soft sparrow
@night cloak sorry for not having super memory sir. The people will be solved soon. It occurred with other usrs as well.
lapis cliff
@night cloak i got this message today but no account recovery. Can you please help.
solar dome
@soft sparrow look to my puciter
night cloak
@lapis cliff read the message carefully
mystic wigeon
@soft sparrow ios
lapis cliff
Read already @night cloak
blazing rain
Is any admin her ?
soft sparrow
@solar dome u must contact them via Facebook sir. Just tap the link.
blazing rain
I have account that panned
night cloak
how?
@lapis cliff try logging in to the old account if that doesn't help start a new conversation with the customer service
@soft sparrow I'm no sir😅 and sorry if you felt i was rude😅 thanks for replying and the help❤️
spring zephyr
@night cloak Move to #chat or #pubg-mobile, if you don't need any support.
mystic wigeon
I play is on an iPhone 7 because I do direct and how it works much better than the Android game there but I updated it to iOS 13.5 and it won't let me in
soft sparrow
@mystic wigeon as i understand you, u can normally login with your Android device but not ios right?
night cloak
I'll wait for a workaround seems that's the only workaround left🙌🏻🌹
i sent my support i didnt get a reply
lapis cliff
I had conversation so many times @night cloak and i gave correct info everytime but still cn’t get the account back
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
soft sparrow
@night cloak you are welcome. Have a nice day.
night cloak
You too @soft sparrow
hybrid jay
HELLO
mystic wigeon
correct in ios is that I can't
soft sparrow
@hybrid jay@night cloak this is not chatting channel.
night cloak
HELLO
@hybrid jay ?
spring zephyr
Hello, @hybrid jay.
What's the issue?
soft sparrow
@mystic wigeon did u try to uninstall the game and reinstall it ?
hybrid jay
NO ISSUE
spring zephyr
@night cloak Stop.
night cloak
can i get a support already??
soft sparrow
@hybrid jay go to #chat then.
night cloak
reply to my support
solar dome
@soft sparrow Iconuct to Facebook and use anew account to bake my account old
spring zephyr
@night cloak Wait.
soft sparrow
@solar dome did they reply to you?
keen bloom
Where i can report teaming
mystic wigeon
I am uninstalling the game since yesterday and installing it and still nothing uninstall the game on my android if it was because I had a session and still nothing
spring zephyr
@keen bloom Report them in-game.
soft sparrow
@keen bloom ingame.
keen bloom
Oh Thanks I have video
soft sparrow
@night cloak yes we are serious.
night cloak
i really wanna know who deleting my messages.
solar dome
@soft sparrow yes to message
night cloak
@mystic wigeon What does it show while trying to login using your Facebook?
soft sparrow
@solar dome what were their instructions ?
granite frost
Do I get my UC back If i were killed by a hacker in bonus challenge?
night cloak
@night cloak Do you need any help?
keen bloom
And why midasbuy not have all payment methods such as Qiwi Wallet
night cloak
@soft sparrow we report people to make the game better. there should not be a lvl so we can type lmao
shy mist
@granite frost No
night cloak
@odd jacinth hope i need help
@keen bloom Please contact with their support.
yes @night cloak *
@night cloak Feel free to ask.
shy mist
Bring back premium crates..Normies can't spend tons of UC for lame spin crates..
mystic wigeon
@night cloak the pubg player running and nothing else is removed and nothing comes out
keen bloom
They dont help me season is ending and i cant buy Royale Pass
night cloak
idk i hope that i get reply as soon as possible
@mystic wigeon Could you screen record the issue and share here?
soft sparrow
@soft sparrow we report people to make the game better. there should not be a lvl so we can type lmao
@night cloak it was because of the huge amount of reports. however you can send your report to someone who is level 10 or above.
shy mist
@night cloak Okay thnx Hope
mystic wigeon
only this
spring zephyr
@granite frost Use of VPN is not recommended.
night cloak
@mystic wigeon Could you try logging into a guest profile to see if that works?
solar dome
@soft sparrow Ido him
soft sparrow
@solar dome you must wait then, sir.
mystic wigeon
if it works as a guest
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @keen bloom.
granite frost
@spring zephyr ok but I play without using I will have to face many hackers
mystic wigeon
Gest
lapis cliff
@spring zephyr hii ser. I got the account recovery message from pubg in customer support today but i didn’t get my lost account back. Please help me what to do next.
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
spring zephyr
@granite frost I don't think that you will face a hacker that often. If you do then please do report them in-game.
keen bloom
Why i cant report cheaters in discord
night cloak
Is bot investigating our cases or what?
keen bloom
Idot have permisions
soft sparrow
@keen bloom you must be level 10 first, sir.
night cloak
@mystic wigeon I see. Could you go to your safari browser, go to Facebook.com, logout from Facebook, login to your account and then open the game to see if fixes the issue?
spring zephyr
@lapis cliff Start a new conversation and provide accurate/correct info.
lapis cliff
I gave accurate details at every conversation @spring zephyr i got this message third time today
granite frost
@spring zephyr bro believe me almost every game I had to face two or three
soft sparrow
@granite frost then record them, and report them in #cheater-reports if u are level 10. otherwise send them to someone who can and let them enjoy ban.
night cloak
lux why we should b lvl10?
granite frost
and I reported them and got evidence but cant send it bc imnt level 10
soft sparrow
@night cloak so less reports would be in #cheater-reports channel.
night cloak
we try to make the game better and we should be lvl 10 to make the game better?
spring zephyr
@lapis cliff Try again, the staff here is not connected with the in-game customer service. So, we can't really do much.
night cloak
@spring zephyr What's accurate according to you? Do you think that we are fooling them or what? They doesn' t do any investigation. After 1 week that bot replies us with that same message.
We have spended money and time on this game. This really hurts.
mystic wigeon
@night cloak nothing i opened my facebook on safari and nothing and i closed it too and tried nothing
granite frost
I got like a dozen of vids if anyone gonna volunteer
spring zephyr
@night cloak Try again, the staff here is not connected with the in-game customer service. So, we can't really do much.
@granite frost Just chat in the discussion channel, it's not hard to get to level 10.
soft sparrow
@night cloak sorry for dissatisfaction.
night cloak
@spring zephyr Then why were you collecting our id's?🤔
soft sparrow
@granite frost u can send them to me or anyone who is/above level 10, sir.
night cloak
And sending them to whom. If you dont have any contact in game cs
robust phoenix
hello I have a problem this morning I got up and opened 5 golden treasures and I accidentally opened one with 120 uc you can help me to return uc back
night cloak
@spring zephyr are we a joke to the pubg mobile customer service?or something like that
robust phoenix
hello I have a problem this morning I got up and opened 5 golden treasures and I accidentally opened one with 120 uc you can help me to return uc back
distant marten
Want to report cheater
shadow venture
i can't message in cheater report section
robust phoenix
@pubgmobile
night cloak
@mystic wigeon Did you logout from Facebook in Safari?
soft sparrow
@night cloak staff in server is in-directly connected with the game staff.
spring zephyr
@shadow venture Read the last and pinned messages in the #cheater-reports channel.
atomic iris
cheater report link pl
soft sparrow
@shadow venture u must be level 10 first.
night cloak
@mystic wigeon Did you logout from Facebook in Safari?
@night cloak
What is safari ?
mystic wigeon
Yes
night cloak
@night cloak It is an internet browser.
shadow venture
@soft sparrow i have already 10 lvl
night cloak
@atomic iris http://cheater-report.pubgm.cc.
soft sparrow
@shadow venture you must wait till the channel is opened.
night cloak
Oh !
Everyone should log out after using any browser
soft sparrow
@night cloak not really.
night cloak
@soft sparrow heyy I'm back
shadow venture
@soft sparrow tnx bro
atomic iris
@night cloak thanks bro
night cloak
But i found a workaround
soft sparrow
@shadow venture no need.
night cloak
@night cloak
Yes I wanted to tell that
soft sparrow
@night cloak welcome back, how can we help you?
gloomy hinge
I want to report on hackers sqd with video proof
night cloak
@soft sparrow read this please, just sign out of your account and log back in. Do it twice the GUNCRAFT option shows up.
soft sparrow
@gloomy hinge check pinned message of #cheater-reports and write a report accordingly.
soft sparrow
@night cloak oh nice. thanks for infomation.
night cloak
If it still doesn't work then you can check with a friend who already has that option
mystic wigeon
pugb no longer wants me to play i'm going to uninstall the game permanently
night cloak
Make sure he's trustworthy give him your acc deets and just ask him to log in through his phone
I found this on a YT channel called creativePawan
soft sparrow
@night cloak can u pin this message?
@soft sparrow read this please, just sign out of your account and log back in. Do it twice the GUNCRAFT option shows up.
soft sparrow
sure thing.
night cloak
@night cloak it worked for me and my brother too rn!
soft sparrow
i will tell that to one of my friends who had same issue.
night cloak
@soft sparrow yes please let's try this workaround
All credits to creativePawan's channel
Email id for CS? I want to talk with them
He has given a detailed explanation in a video on his channel
spring zephyr
@night cloak PUBGMOBILE_CS@tencentgames.com
soft sparrow
@night cloak okay thanks for your help, do u have any other issue?
polar marshBOT
@night cloak:
night cloak
bring back unlink feature
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
Since it doesn't work on every account, the procedure is futile.
mystic wigeon
It will be that this version of ios affects the pubg since on twitter it stays like this and shows nothing
night cloak
@night cloak well it worked for me and my brother
Thought I'd help y'all
@mystic wigeon It doesn't. Make sure to uninstall the Facebook app too.
@night cloak Well good for you, GGs.
Thanks bud
Anyways I'm outta here😁 peace✌🏻😁
My issues have been resolved! Thanks guys🌹✌🏻😁
gloomy hinge
Any updates about kr version?
storm flumeBOT
We provide support only for the global English version of PUBG MOBILE here.
spring zephyr
@gloomy hinge ^
polar marshBOT
@pine ibex:
mystic wigeon
@night cloak uninstall facebook pubg install normal game and still keep the same problem
gloomy hinge
@storm flume where can I know about kr version?
spring zephyr
@gloomy hinge You can contact in-game customer service.
gloomy hinge
😑😶means no discord? For kr version??
floral moon
mystic wigeon
Update
shadow venture
@floral moon update emulator
night cloak
@mystic wigeon You dont have to reinstall the game. Just uninstall the Facebook app amd open the game.
storm flumeBOT
Please do not use any other language aside from English in this channel, @honest aspen. Refer to #613267301243944960 for language channels.
Use #activities to find other PUBG MOBILE players, @honest aspen.
floral moon
@shadow venture i am mobile player
mystic wigeon
I already did it and nothing continues with the same without entering with facebook
honest aspen
Anyone want to play pubg with me
storm flumeBOT
Use #activities to find other PUBG MOBILE players, @honest aspen.
wanton spoke
spring zephyr
@wanton spoke Please use #chat or #pubg-mobile for conversations.
night cloak
@mystic wigeon Then the next step is to log in using Facebook using a different phone.
mystic wigeon
on my android phone you can enter normal and play on my account without problems
spring zephyr
@cold sandal You can report him/her in-game.
cold sandal
I did
honest aspen
Royal games pls join with us
raven latch
Hello pubg mobile problem has when I click on customer service when my pubg mobile restart please fixed this problem facing me
honest aspen
Pubg
spring zephyr
@cold sandal Then there merit should go down for grieving 👍 .
spring zephyr
@honest aspen What?
honest aspen
Are u coming
raven latch
Hello help me please
soft sparrow
@honest aspen please chat with him in #pubg-mobile
honest aspen
Ok
soft sparrow
@raven latch is ur game restarting when you try to open costumer service?
raven latch
@spring zephyr bro my issue is when I click on customer service when my pubg account restart what I do my lost for unlink very sad
sand path
Disable developer mode in settings. @raven latch
raven latch
This is working
night cloak
@mystic wigeon So, the issue is on your iOS device only? That is strange. Could you ask your friend to login to their Facebook in the safari browser of yours? To see what's the main issue.
sand path
Working?@raven latch
raven latch
Ok let try how to disable dev loper opinions
sand path
Is it android?
raven latch
Yes
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @high mango, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
sand path
Device Settings > developer mode > disable @raven latch
high mango
I recived this message😕
raven latch
Ok
high mango
What to do now😢 I haven’t got my lost account
sand path
And make sure android system apps are upto date @raven latch
high mango
@sand path please help🙁
storm flumeBOT
You can contact the customer service via the game settings, @high mango. Refer to subpoint 5.3 in #faq for further instructions.
mystic wigeon
Okay
rich pebble
Please ban them whole team Pirates
Harm, target, and hack speed
Player: Įūū3į Number: 5775625984
How long does this player play with pirates and breaks into the game system and I hope you will ban the player as soon as possible, as it is clear
storm flumeBOT
Hello, @rich pebble!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
blazing rain
Hello i need an admin to help me
sand path
With?
austere raft
@sand path
Hi, when i change my profile picture in social media and profile picture in the lost game account change too, is that mean my account will back?!
sand path
Yes. That's a good sign.@austere raft
night cloak
Then why cant we just log in
sand path
Don't ask me when.
austere raft
@sand path
Thanks
sand path
@high mango stop
vast knoll
<@&481161015728406538> I need help getting my old account back. I had an android but it broke and I forgot the password to my Facebook and now I can’t use that account. I payed a lot in the account before I lost it 😦 is there anything someone can do to give me back my account without using Facebook or anything?? 5349770326 is the ID
blazing rain
My friend take my account and he play with hack to pan my account and I didn’t know that he play with hack
high mango
Then what should i do now
sand path
@vast knoll your account is your responsibility. Contact cs
raven latch
@sand path thankyou so much but pubg mobile did not reply me afer 2 weeks I gave all information for lost account
soft sparrow
@blazing rain is ur account banned?
sand path
Good to know it worked. But I'm sorry I cannot help with account related issues. @raven latch
high mango
someone help please
polar marshBOT
@blazing rain:
raven latch
@sand path but who one help me
night cloak
bring back unlink feature
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
these moderators only help indians
sand path
@raven latch make sure to contact customer service with the new PUBGM account which is made with the same unlinked social media.
night cloak
lol
sand path
How may I help you. @night cloak
soft sparrow
Then what should i do now
@high mango You can contact the customer service via the game settings, @high mango. Refer to subpoint 5.3 in #faq for further instructions.
raven latch
Yes I using same social media accounts
sand path
Well then you've done everything correct from your end
If I get more news regarding that issue. I'll let you know. @raven latch
raven latch
Yes bro but so much time is enough
sand path
I agree with you, but it's not in my hands.
night cloak
i tried all ways i deleted pubg on facebook it doesnt work i send a ticket to c.s but they send automatic messages all times. i just need delete facebook on pubg. i really need that! i spend 1000€ for my account. but noone helps!
raven latch
Can you request pubg mobile solved this problem please
night cloak
Automatic messages all time!
sand path
Screenshot?
night cloak
Just tell me bro, when the unlink feature comes again?its really boring @sand path
when ill be able to send messages at #discord ?
covert mason
Is it possible to change region in settings without the option?
elfin canopy
If you don't have the option, you can't change it.
vast knoll
The game won’t let me use the linked avatar even though I linked with twitter and Game Center
sand path
@night cloak
night cloak
Wow what a great customer service .They saying to contact in game tht bot is replying for us .In email form the bot is replying for us .Why pubg mobile not caring about customers 😪
sand path
@night cloak you can dm your reports to me. You've been temporarily banned from using that
night cloak
@sand path so i cant type there forever?
hardy matrix
Help me I lost my account please
cloud mountain
Now there is even live streams with hackers.....
vast knoll
Hackers can’t be stopped lol
soft sparrow
@vast knoll ban can for sure.
hardy matrix
My lost I'd- 5198603624
New I'd - 5802288286
night cloak
@sand path we need a spesific date bro! i cant wait anymore..
soft sparrow
Now there is even live streams with hackers.....
@cloud mountain record them and upload video on youtube then send it to me.
cloud mountain
Look Mustafa Basim on faced book
hardy matrix
@sand path please sir Hell me
cloud mountain
Facebook i can copy the link discord won’t allow it
hardy matrix
Help me
cloud mountain
polar marshBOT
@tiny latch:
cloud mountain
The guy has 41000 follower....
vast knoll
“Your account your responsibility “ is what I got told @hardy matrix
hardy matrix
Please help me
night cloak
@mossy kelp they dont moderate dms lmao
cloud mountain
@soft sparrow I sent you a message
soft sparrow
@cloud mountain do that please.
storm flumeBOT
Hello, @cloud mountain!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@hardy matrix What's the issue?
polar marshBOT
@vast knoll:
vast knoll
🤦
hardy matrix
@spring zephyr unlink account lost
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @hardy matrix, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
vast knoll
Damn you shouldn’t of unlinked with that new unlink feature lol
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @vast knoll, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
vast knoll
Glad I didn’t
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@hardy matrix Contact the customer service and provide correct info. Make sure that you are using the account that you just made.
storm flumeBOT
Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @soft sparrow:
:white_small_square: http://bit.ly/37Lgfbm
night cloak
where can i send a link?
spring zephyr
@night cloak For which thing?
night cloak
before i left pubg I recorded a hacker playing
i just have a proof
its not a youtube one just a vid
i will try to find this vid on my phone
hardy matrix
@spring zephyr
spring zephyr
@night cloak If you want to report in the #cheater-reports channel then you will need these info.
▫️ Username
▫️ User ID
▫️ YouTube Video Evidence
vast knoll
@inner leaf you have to pay 1200 UC to make your own skin
night cloak
but i dont have a yt channel
night cloak
my pubg lite on pc is downloading. anyone plays?
hardy matrix
@spring zephyrBrother, I came with the right information, but that is not the case
spring zephyr
@inner leaf Please wait patiently, you will get it soon.
@night cloak Please use #chat for general conversations if you don't need any help.
tight dock
Guys, already reported hacker yesterday with all evidence, till now nothing happened, the guy is really so bad, from 9 stars yesterday he is now at 12 stars !!
Waiting for him to be conqueror or what? 😂
storm flumeBOT
Hello, @tight dock!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
royal zodiac
Is it true that gameloop players will face only gameloop players?
polar marshBOT
@vast knoll:
night cloak
pls remove my arabic role i accidentally took it
spring zephyr
@royal zodiac Not confirmed yet.
sand path
@night cloak stop as This channel is intended for ingame support.
tight dock
@night cloak man the guy killed 50 player in the game I was in 😂
And he still playing 😶😂
See this 😕
Solo squad 😂
vast knoll
The number 2 player for NA is a hacker and he hasn’t been ba Ned yet
spring zephyr
@tight dock If you have already reported the hacker, then please wait patiently cause it takes some time to proceed the reports.
mystic wigeon
@night cloak I already saw my problem is the safari closes I will only proceed to restore with 3utools or with iTunes thanks
hardy matrix
Brother, my last thing is that your account will be recovered, it will be booted for 2 days, but it didn't come. I logged out.
spring void
@night cloak removed your role.
vast knoll
What to do if a thing pops up on my screen saying someone else has logged in?? It only happened once though so idk what I should do @spring zephyr
tight dock
@spring zephyr ok but please should be more faster because he really ruining the games
hardy matrix
@spring zephyr bro please help me
tight dock
62 kills in one game, poor people losing points
spring zephyr
@vast knoll Secure your social media account first.
night cloak
Most people use this feature because of this .They saying only the account that is not currently in use may be unlinked .Its a mistake from pubg mobile and now discord mods saying its our fault.Great service
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
thx
spring zephyr
@hardy matrix Contact in-game customer service.
We can't really do anything about it.
blazing obsidian
Help ne id 571144935
night cloak
If you cant do anything then whts the reason for having a discord customer support ????useless
sonic marsh
guys there is a hacker that killed me so i was going to report him on your page but u can't get his id or his profile so can someone please get me his id
spring zephyr
@night cloak Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
sonic marsh
i tried putting é in his name also nothing happened
blazing obsidian
Help ne plss ID 571144935
hardy matrix
@spring zephyr Brother Too contacted customer service eight
distant marten
@spring zephyr Want to report a cheater
spring zephyr
@sonic marsh You can see the numerical ID on the bottom left of the screen.
distant marten
But its required rare role
hardy matrix
@spring zephyr Also by screenshot of Brother Last Sum
distant marten
@spring zephyr can I dm you cheaters detail Will you post it
spring zephyr
@distant marten Just chat in the discussion channels and you will reach to level 10 soon.
night cloak
Hi @spring zephyr
blazing obsidian
@spring zephyr please help me
polar marshBOT
@woven terrace:
hardy matrix
waxen apex
polar marshBOT
@waxen apex:
vast knoll
My Twitter was hacked @spring zephyr and I can’t secure it. I can’t do anything on it.
night cloak
@night cloak Please no discrimination.
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @vast knoll. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring zephyr
@night cloak What's the issue?
spring zephyr
@blazing obsidian Seems like a bug, please do report it in the #old channel with detailed info.
vast knoll
I already changed the password for it
night cloak
@night cloak There was a Ramadan event and there will be more event based on you regional events soon. Be patient.
night siren
Are there any dates for the new Crew Challenge season?
vast knoll
It’s in the summer
night cloak
@night cloak the Ramadan event only in the Arabic servers
midnight gorge
Hi I want to report hackers
night cloak
If there are a lot of people playing from your region, there will be exclusive events made, @night cloak.
storm flumeBOT
Hello, @midnight gorge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
vast knoll
It said It’s unavailable right now though @spring zephyr
night cloak
@night cloak I know
spring zephyr
@vast knoll Read the second paragraph
If an unauthorized person has linked their own social media account to your game account without your prior consent, you can request assistance through the customer service, step by step as illustrated in this example.
night cloak
And we have another problem
alpine spruce
How do you unlink Facebook
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @alpine spruce, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
mental kelp
polar marshBOT
@mental kelp:
unreal ore
Match server response timeout please reconnect my ping is 80ms on iPhone 11 so what I do
hushed abyss
Can support recycle a username for me?
alpine spruce
How do you open the conversation for help on pubg
spring zephyr
@alpine spruce You mean customer service?
alpine spruce
Yes
storm flumeBOT
You can contact the customer service via the game settings, @alpine spruce. Refer to subpoint 5.3 in #faq for further instructions.
alpine spruce
I linked my account to a Facebook, but I lost the email to my Facebook so I want to change the Facebook. I have game center and Facebook linked but I want to change Facebook. Is it possible to change it?
elfin canopy
No, @alpine spruce! As the unlinking feature has been disabled as for now.
alpine spruce
Has the feature been enabled before?
elfin canopy
Yes, it was for a very short period of time,@alpine spruce.
alpine spruce
Why was it removed
elfin canopy
It wasn't implemented properly,@alpine spruce.
dusty rover
Can u admins can inform developers that players asking for unlink option?
alpine spruce
Ah ok, thanks for the help
vast knoll
@elfin canopy can we still use premium coupon crates for the new custom crate
elfin canopy
No,@vast knoll! I think premium crates will be back. Let's just wait for it.
vast knoll
Ok
frail ferry
In the work shop it don't show me guncraft menu some one can help
night cloak
elfin canopy
It's not available for everyone yet,@frail ferry.
I don't have it either. It'll be available for everyone soon.
night cloak
I want to restore the account. I got parental permission
frail ferry
@elfin canopy but my sister have it
craggy blade
@frail ferry Only few random people have it. You will get it soon.
vast knoll
Pretty sure it isn’t random
frail ferry
😔
vast knoll
It’s just bots that talk to you anyway bro
night cloak
Please help me before deleting the account
frail ferry
@vast knoll what
vast knoll
Customer service is a bot
vast knoll
Send tencent an email and that’ll give you a better chance of talking to someone real
night cloak
rapid thunder
My pubg I'd hack hack it can do
frail ferry
@night cloak I feel so bad about you
Only we people chat in here there is no support 😠
elfin canopy
Your in-game region is Europe,@night cloak?
Contact in-game customer support to prevent your account from deleting.
night cloak
Your in-game region is Europe,@night cloak?
Contact in-game customer support to prevent your account from deleting.
@elfin canopy yes
elfin canopy
Devs are aware of it,@sour gale.
night cloak
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @rapid thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sour gale
@elfin canopy the cheater is so many in the game by this glitch
polar marshBOT
@night cloak:
elfin canopy
It's because you've made unauthorised purchase of UC for your account, it'll keep deducting until they recover the same amount of unauthorised UC, @night cloak.
For further queries, you may contact in-game customer support.
They're getting ban,@sour gale.
vast knoll
How do you even make an unauthorized purchase anyway
hollow swan
So how do I properly submit like for example a new domination match record?
night cloak
I always buy UC from seagm
hollow swan
I see that current record is 71 kills
spring zephyr
@night cloak Buying UC from unauthorised sources will lead to UC deduction.
You can contact in-game customer service for further info.
@inner leaf Soon, you will get it.
storm willow
Only use https://www.pubgmobile.com/pay/ or ingame purchase option @night cloak
rapid thunder
My pubg
id 700uc went to that self
elfin canopy
Use #pubg-mobile / #chat for your conversation.
What's your issue,@rapid thunder? UC deduction?
night cloak
I wrote to them two days ago, and they didn't answer me.
polar marshBOT
@vast knoll:
night cloak
@spring zephyr I wrote to them two days ago, and they didn't answer me.
elfin canopy
Many other have it too, it's random, @vast knoll.
I don't have it either, now move to #pubg-mobile / #chat.
azure ridge
I want unlink account how?
elfin canopy
Contact them again via in-game support,@night cloak.
The unlinking feature has been disabled as for now,@azure ridge.
cold sandal
how to unlink Google account?
azure ridge
Okay can i transfer pubg global to Vietnam?? Pleasee
sand path
If you do that. You wont be able to login with global again @azure ridge
azure ridge
Yes i want vietnam version