questions

[kind coral]

Ok

[daring kindle]

Plzzzzz

Halp me

Account lost

Plzzz recovring

Iod id:5276875394
New🆔5831342260

[night cloak]

@daring kindle avoid repeating the issue and stop spamming only In-game Customer service could help you with this

[daring kindle]

I have unlinked my account and I have created a new pubg account with the unlinked social media and I have linked one more social media accounts to it, it's been 23days I didn't get my account recovered.

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[kind coral]

@sharp onyx OK but I from Ukraine

[night cloak]

@daring kindle start a new conversation then and read the last message from the Customer service carefully

[daring kindle]

No costomer servie halp me

No carefully

[night cloak]

@daring kindle we cant help you with this issue
https://discordapp.com/channels/393088095840370689/481200416349224980/711923605155610674

[daring kindle]

What

[languid pelican]

Help me account lost

[daring kindle]

Pls sir halp me

[night cloak]

@languid pelican Contact in game customer service and provide them the right information

[daring kindle]

Account lost pls recovring

[sharp onyx]

@kind coral join some of the servers of your neighbouring countries. They must know too

[daring kindle]

No customer sevice me no halp

[languid pelican]

I am giving all the information, but nothing is happening

[kind coral]

@sharp onyx ok

[daring kindle]

I have unlinked my account and I have created a new pubg account with the unlinked social media and I have linked one more social media accounts to it, it's been 23days I didn't get my account recovered.

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[daring kindle]

Halp me

Pzzzzzzzz

[night cloak]

please do read this https://discordapp.com/channels/393088095840370689/481200416349224980/711923605155610674
@daring kindle@languid pelican

[languid pelican]

Please help and recovering my account please

[night cloak]

Midasbuy isn’t working for me, is there any other official website for sending ucs ? Pls I need an answer now !

@night cloak you can buy them via in-game then

Duh

Not for me

[languid pelican]

I lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @languid pelican, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

If you have encountered an issue with the account unlinking feature, @languid pelican, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[languid pelican]

I lost my account after unlink with social media

[night cloak]

@languid pelican read the bot message

[lapis cliff]

@night cloak dn’t have option for new conversation. What to do fir iOS?

For account recovery

[languid pelican]

I have already read

[night cloak]

@lapis cliff you can clear the cache or data of the game

[lapis cliff]

How to do it? @night cloak

[languid pelican]

I have done everything but still do not have an account

Please do something

[civic pivot]

@lapis cliff i faced the same problem dear @night cloak doesnt know ios appstore cache isnt removeable but what u can do is open a new guest account and u will get new conversation there then u follow steps written in #faq for ur situation

[languid pelican]

Help

[lapis cliff]

U have to have a conversation with the account u made with ur same social media platform with which u lost ur id @civic pivot

[languid pelican]

Do sometimes for me please

[civic pivot]

If ur not able to open new conversation on ur main account, u have 2 choices, wait for admin reply for old topic u started (can take long) or open a new guest account and adress ur main account on that account, i faced same problem and did this second method, up to u @lapis cliff

[lapis cliff]

Did the second method helped u?

Did u got ur account?

[civic pivot]

On mine IOS there is no option for new conversation while some android phones has..

Im still in the procedure @lapis cliff

Then u follow steps in #faq related on ur issue

[lapis cliff]

It won’t help i think. Even they are mentioning to use new account u made

[glossy sable]

The procedure takes time, but it is your only option.

[mild robin]

Im getting disconnected again and again on IOS despite having stable connection. My other android phone on the same connection is working fine. I re installed the game but im still facing the problem. Any solution ?

[civic pivot]

You want your account back right? @lapis cliff

[storm flume]

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[lapis cliff]

What answer did u gave for the second part second question..ur social media account name? @civic pivot

Ofcourse i want it back

[snow fern]

Alot of hacks !!

Bow to stop them please

[lapis cliff]

It’s been 23 days @civic pivot

[storm flume]

Hello, @snow fern!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[civic pivot]

My issue is not exact same, i followed steps 2.5 in #faq which mean my account were stolen, do the same method and they ask your ID of your account and mention it there, please read #faq 2.5 and follow exact same steps

[mild robin]

Im getting disconnected again and again on IOS despite having stable connection. My other android phone on the same connection is working fine. I re installed the game but im still facing the problem. Any solution ?

[languid pelican]

Nobody can help me

[low owl]

Hello guys, sorry to interrupt you. Someone linked his google account in my pubg account and he can access the game without my permission. I have already changed password for Facebook and Twitter. I wrote customer service 2 days ago, but no reply and the person who hacked still can access the game. Is there any solution except customer service????

[rustic blaze]

Hello guys, sorry to interrupt you. Someone linked his google account in my pubg account and he can access the game without my permission. I have already changed password for Facebook and Twitter. I wrote customer service 2 days ago, but no reply and the person who hacked still can access the game. Is there any solution except customer service????
@low owl Contact google service.

[civic pivot]

It’s been 23 days @civic pivot
@lapis cliff that might be cause the old topic is not seen by CS in game

[low owl]

@rustic blaze I've done, they don't answer me 😔

[mild robin]

Can you answer my question?

[night cloak]

@civic pivot it may take upto 90 days

@languid pelican only customer service can help you, please avoid repeating the same issue

[civic pivot]

Thats true @night cloak he will understand after reading steps on 2.5

[lapis cliff]

@civic pivot dn’t know what’s happening with them. I had my conversation 4-5 times.

[languid pelican]

Thanks for your info

[civic pivot]

But for start u need new conversation @lapis cliff

[night cloak]

@lapis cliff u should apply here also

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @mild robin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[low owl]

@rustic blaze I have no access to Google account because it's not mine I just liked Facebook and Twitter

[night cloak]

@night cloak we discord staffs wont deal with account related issues in here

[lapis cliff]

@civic pivot I dn’t have option for new conversation from 22nd of May

[civic pivot]

Read my messages again @lapis cliff

[night cloak]

@night cloak bt u can forward details

like u forwarded mine

@night cloak all you can do is to contact the on game customer service

[lapis cliff]

@civic pivot still no option for new conversation

[low owl]

@lapis cliff try from another account

[night cloak]

report hacker

i have proves

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@lapis cliff wait for them to reply

[lapis cliff]

@night cloak waiting ser. only waiting. From 23 days.

[shadow stream]

How can i invite my friend?

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[night cloak]

Heyyyy

[molten pier]

My gyroscope is moving upward without even rotating device!

[night cloak]

So turn off gyro

[versed bluff]

PubG Mobile Lite help

[velvet vault]

I am experiencing an issue where the game won't open in my primary device with wifi. But works flawlessly on secondary device on same wifi. Don't know what's happening

[dreamy crane]

I am on top 10000 still unranked whyy????

[molten pier]

@night cloak Nice Suggestions Lol😫

I'm a full gyro player

[night cloak]

@molten pieru think ur gyro is not good

Which device?

@dreamy cranebe in top 3000

[dark lodge]

Game is crashing since today morning 😒😒😒

[velvet vault]

Black shark 2

[civic pivot]

Im getting disconnected again and again on IOS despite having stable connection. My other android phone on the same connection is working fine. I re installed the game but im still facing the problem. Any solution ?
@mild robin Did u try the Repair the game method?

[night cloak]

Let the mods answer, even tho they don’t give a s***t

[cosmic lagoon]

Why is weapon craft option not visible to me, while it's visible to my friends ?

[dreamy crane]

@night cloak okzz

[dark lodge]

Anyone else facing game crash problem?

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @dark lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rustic blaze]

Why is weapon craft option not visible to me, while it's visible to my friends ?
@cosmic lagoon Because its not released for everyone yet, it will be soon.

[night cloak]

I’ve been asking if there’s any website similar to midasbuy and nobody aswers

[rustic blaze]

@night cloak Seagm.

[night cloak]

Thank u sir

[deep stratus]

hello i wanna contact

with support

[polar marsh]

@deep stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@night cloak No. Buy uc through pubgmobile.com only which redirects you to official midasbuy

[loud hawk]

Plzzzz
Help me
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941

Plzzzz
Help me
Email. [e-mail]
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941

[crisp snow]

Destek ekibinden kimse varmı

[loud hawk]

Plzzzz
Help me
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941

Plzzzz
Help me
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941
😭 😭 😭

[rustic blaze]

Stop spamming.

[urban tundra]

Hello I made a country change in the game, I want to fix it by mistake, please help me

[weak spear]

Lost account

[storm flume]

If you have encountered an issue with the account unlinking feature, @weak spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[urban tundra]

Pleas

Hello I made a country change in the game, I want to fix it by mistake, please help me

[modern flower]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @modern flower.

[urban tundra]

Hello I made a country change in the game, I want to fix it by mistake, please help me

[marsh stratus]

I need help plz

[modern flower]

I did not do any kind of violation

I did not do any kind of violation

I did not do any kind of violation

[urban tundra]

Help me

[weak spear]

Help me
account lost
Please recovering
Lost ID:5387954409
New ID:5836669249

[urban tundra]

Pleas🥺

[night cloak]

@craggy blade Ohh I was about to use seagm, is it fake or sum ??

[loud hawk]

Plzzzz
Help me
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941
😭😭😭

[marsh stratus]

I need my account plz help me

[weak spear]

😭😭😭

[ruby brook]

يولو انا رجعولي حسابي🤗

[storm flume]

Please do not use any other language aside from English in this channel, @ruby brook. Refer to #613267301243944960 for language channels.

[marsh stratus]

😩😩😩

[loud hawk]

😭😭😭

[craggy blade]

@night cloak Only pubgmobile.com is official. Which redirects you to official midasbuy

[modern flower]

Please i need my account

😭😭

[night cloak]

Okay appreciate the warning thank u

[urban tundra]

Hello I made a country change in the game, I want to fix it by mistake, please help me
@urban tundra

[marsh stratus]

Why 😩

[craggy blade]

Welcome. @night cloak

[marsh stratus]

Plz help me😩😩

[urban tundra]

@The Gamer Please help. I made a country change by mistake. All events disappeared

[polar marsh]

@modern flower:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban tundra]

Welcome. @night cloak
@craggy blade
Please help. I made a country change by mistake. All events disappeared

[marsh stratus]

I love my account so much

😩

[urban tundra]

583148436> @craggy blade

Please help. I made a country change by mistake. All events disappeared
@urban tundra

[night cloak]

@urban tundra gotta wait 120 days then you’ll be able to switch it back

[urban tundra]

@urban tundra gotta wait 120 days then you’ll be able to switch it back
@night cloak long time but

[night cloak]

@marsh stratus why didn’t you thought about it back when u were downloading those hacks

[urban tundra]

Help me🙄🥺

Pleas

[marsh stratus]

No, I do not use a cheat program

😩😩😩

[night cloak]

Well that’s unfortunate

[polar marsh]

@marsh stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban tundra]

583148436

Please help. I made a country change by mistake. All events disappeared

[night cloak]

@urban tundra stop spamming

You can only change it after that time period

[urban tundra]

Okey🥺

[floral moon]

2 days completed no any action my pubg mobile kn this bug

[urban tundra]

You can only change it after that time periodbut for a long time
@night cloak

[night cloak]

@urban tundra we can't help you with that issue

@floral moon did you try doing a routine repair

Or reinstalling

[urban tundra]

Okey 🥺🥺

How

[floral moon]

Yes all Try

Re intalled 11 times

How can solve it

[loud hawk]

J

Plzzzz
Help me
account lost
Plzzzz recovering
Lost ID:5397509044
New ID:5831588941

😭😭😭

[storm flume]

If you have encountered an issue with the account unlinking feature, @loud hawk, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[loud hawk]

Pubg help 😑😑😑

😭😭😭

[floral moon]

Solve it

PUBGM supports only Hackers and Reach Players, they never Supports Inocent Players..

[kind coral]

Hello, I can't participate in the tournament

[floral moon]

No one help here

[pure raft]

I love my account so much
@marsh stratus and you’re hacking on it

[kind coral]

Hello, I can't participate in the tournament in Ukraine

[daring kindle]

Pls halp me pubg mobile
My account lost
Plszzzz
Recover my id
Old ID:5276875394
New ID:5831342260

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[kind coral]

@storm flume help me

[daring kindle]

Sir, my wow, help me, no wow, no reply

[quasi dock]

@floral moon ur not even banned

have u updated ur game

brainlet

brainlet means bro

[kind coral]

Help me

[floral moon]

No one here for help

[kind coral]

@floral moon

[low sapphire]

@night cloak @night cloak

[kind coral]

Help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @low sapphire @kind coral. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@bleak scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal dirge]

No one here for help
@floral moon I am facing the same issue as you

Post on feedback & bugs and lets keep posting every 6 hours until this reaches their ears

[floral moon]

Yes

I have Season 2 Acount with ELITE ROYALPASS from Seasson 5, and still my missons, events, rank push all are pending because of this GLITCH@polar marsh

[raven latch]

@floral moon he not doing this glitch on game but bring more glitch on game what can do bro my account lost for unlink option did get my account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @raven latch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[cunning dew]

Hello can someone help me please? Im trying to link my account to Gmail but i keep getting this error and i don't get any code!

[vivid merlin]

@cunning dew if you entered the right email the code will be sent to that email to verify it

[cunning dew]

Right email of what?, i thought i can link to any email i want?

[vivid merlin]

@cunning dew yes but you must use an email you own, other wise the verification code cant be sent

[cunning dew]

Everytime i click verify to get the code i keep getting this message 'too many actions taken quickly! Try again later' i have the email and its mine but i dont get any code

[cursive iris]

.

[white canopy]

Hey
In the new Event
Guncraft Tinker
Whats the triangle by the end?

[cunning dew]

@vivid merlin i own the email it's mine

[autumn totem]

Hi i need help

[cursive iris]

.

[vivid merlin]

maybe try and do a routine repair to the game and see if that works.@cunning dew

[cunning dew]

@vivid merlin and if it didn't work what should i do?

[vivid merlin]

@white canopy that's a secret until 7500 million coins are collected

[white canopy]

Oh any idea what it might be?

[vivid merlin]

@cunning dew you can try and contact customer service if you keep getting the error and also post it in #old so the staff will be aware of this issue

@white canopy nope no clue since it's a secret for everyone

[cunning dew]

@vivid merlin how can i contact them please?

[vivid merlin]

@cunning dew please read faq 5.3 in #faq

[white canopy]

In we gamers i heard it was gonna be a sks Skin(i hope 🤣🤣)

[vivid merlin]

@autumn totem what's the issue?

[real totem]

Any moderator or supporter?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @real totem. Remember to read through #faq before asking questions in the support channels.

[austere raft]

@vivid merlin
Hi, the moderator here take my account ID's since three days and no response on CS for now, do u have any idea about that?!

[vivid merlin]

@austere raft the moderators only collect the id for the staff, after we collect we send it in and then it's out of our hands on how long it will take

[floral moon]

Solve this issue@storm flume

[autumn totem]

@autumn totem what's the issue?
@vivid merlin

[austere raft]

@vivid merlin
It's ok, but I have question

[vivid merlin]

@austere raft yes what's the question?

[white canopy]

@floral moon
You Need to Reinstall The game Or wait till the update is in your app store
Its saying Someone Loged in on another Phone who now has the update

[austere raft]

@vivid merlin
I'm linking thr new account with two social media accounts and with phone number and email, is it maybe the problem make the CS can't recover my old account?!

[floral moon]

@white canopy if pubg add update after season 13 , so who is responcible for my UC lost,Reward Lost, Rank lost

[cold otter]

@sand path why i got that msg even my internet working fine

[vivid merlin]

@austere raft it can be recovered aslong as you gave the right current id and old id I would advise to not change the accounts of the current id as it may mess the process up

[white canopy]

@floral moon aint got no idea bro Im not a mod Im just Telling u what i did Myself Since i had the same problem

[vivid merlin]

@cold otter read faq 4.11 in #faq

[sudden hare]

عندكم سيرفر دسكورد للكورية؟

[storm flume]

Please do not use any other language aside from English in this channel, @sudden hare. Refer to #613267301243944960 for language channels.

[floral moon]

@storm flume

[sudden hare]

@storm flume
ما اعرف انقلش

[real totem]

How to restore an hacked account

[austere raft]

@vivid merlin @vivid merlin
He want Korean version discord link

[vivid merlin]

he can get the link if he goes to #613267301243944960 and looks at partnered servers and clicks Korea

[craggy blade]

@real totem Read #faq 2.8

[shrewd heron]

Please help me! My account lost

[cold otter]

@cold otter read faq 4.11 in #faq
@vivid merlin i read but i didnt change anything or dns its everything on autosetting

[autumn totem]

Please help mee

[shrewd heron]

Please help me! My account lost

[night cloak]

Contact the customer service and provide them the required information @shrewd heron

@autumn totem what's the issue

[night cloak]

@sudden hare please do use English in here

[misty hawk]

I canceled linking my account to Bugi and I was linking it to the Facebook account only and I made a new account with the same Facebook account and I sent the customer service from the new account the currency on terms that they requested and after days came a response now it may be that he returned your account but we may not have received some information and I have contacted them again with the same The conditions that they requested are the same, and all of them are correct. Please reply and help. This is my account’s hands that I lost ID: 5195613054 This is my new account’s hands to its ID: 5831247020

[autumn totem]

I lose my account

[night cloak]

@floral moon try doing a routine repair or reinstalling, if that doesn't work wait for an update

How do you lost the account @autumn totem

[real totem]

Some one hacked my facebook and disabled the facebook and i can't access it and he linked another account

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @real totem. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[real totem]

I have no access to the account

[tough mulch]

23 days pubg game not recover my account

[night cloak]

@misty hawk if you have provided the right information you'll get the account soon @tough mulch

[polar marsh]

@autumn totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[real totem]

@night cloak can you help me

[night cloak]

@real totem please do follow the bot message we Discord staff's can't help you with that

[shrewd heron]

I have received the message 2 times.

[tough mulch]

@night cloak yes bro i provide All information

[night cloak]

Wait patiently@tough mulch

[real totem]

But i don't have access to my linked social account becuase jts suspended

[night cloak]

@real totem contact Facebook we can't help you with this

[sudden hare]

@night cloak
i dont know english i know arabic only

i can use tranletor

[tough mulch]

@night cloak why you not communicate this big problem in main pubg

[night cloak]

@sudden hare you can join the MENA SERVER, the link is in #613267301243944960

[tidal dirge]

@floral moon try doing a routine repair or reinstalling, if that doesn't work wait for an update
@night cloak I am also facing the same issue since 3 days....

[night cloak]

#questions message
@tough mulch read that

[sudden hare]

thanks @night cloak

[polar marsh]

@viral lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@tidal dirge provide your in-game user id region and OS info in #old

@shrewd heron read that message properly

[tidal dirge]

Done that. I gave it to the Pan and Mav

[wise viper]

guys i need pubg korea discord ?

[night cloak]

@wise viper Google it or ask your friends

[tough mulch]

@night cloak So why you not talk to them

[shrewd heron]

Please help me my account lost

[night cloak]

@tough mulch did you read the message I mentioned you

[tough mulch]

@night cloak yes bro

[tidal dirge]

It’s been 3 days I’ve been waiting.... @night cloak hoping you can get my issue sorted today

[night cloak]

@shrewd heron contact in-game customer service and provide them the required information and Avoid repeating the issue in here

[frosty oyster]

hello i have a problem that i can't see the gift box on royal pass

[night cloak]

@tidal dirge hope they'll fix this soon

@frosty oyster reinstall the game from appstore or play store

[shrewd heron]

Ok bro

[frosty oyster]

@night cloak i use emulator (gameloop)

[ripe knoll]

ayo bro if i strech the screen on pubgm not with gfx tool, i don t use that, with the split screen view, will i get banned?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @ripe knoll.

[frosty oyster]

@night cloak should i do the same ?

[rare sorrel]

My account lost can i recover my account

[tough mulch]

@night cloak please broo tell me what date to fix this unlink account again recover

[storm flume]

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vivid merlin]

@tough mulch it will take time just be patient the mods and staff here cant help with the waiting process

[tough mulch]

@vivid merlin what u did here??

[storm willow]

You can ask such questions to ingame customer support @tough mulch We are not tencent employee

[night cloak]

How long will we bear the presence of hackers ??? When will this strangely increasing problem end up daily, and not until the company can do a job for them for how long? This game dies very quickly

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[astral girder]

Please Help Me Why I haven't GUNCRAFT Feature ?

[storm willow]

It will released for everyone soon.. @astral girder

[tough mulch]

@storm willow Bro Last hope is Discord

[astral girder]

@timid parcel Thank you for help

[storm willow]

no... the last hope is always Official customer support. You may feel like they aren’t helping.. but they do work tirelessly to fix these problems. @tough mulch

[tiny briar]

heeeeeeelp mee please

1. The lost account’s Nickname and Character ID
   404メALMOHEB
   5158566320
2. Did you make a new account with same Social Media account?
   yas, in this account
3. New account's Nickname and Character ID
   ZaidAljarjari
   5829810236

[storm flume]

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tough mulch]

@storm willow okay bro thanks

[night cloak]

And why are there basically hackers in the game ?? How big company can not stop this matter ?? Why don't they care about it like the Steam version of the game literally soaked and full of hackers

[tough mulch]

@night cloak Right And specially this game customer service is very slow work

[low vale]

Guys go join that pls pls

[tough mulch]

@low vale what join???

[night cloak]

😒

[low vale]

Yes yes

[vivid merlin]

you guys can have a conversation in #pubg-mobile or #chat this channel is intended for support related issues

[floral moon]

Suddunly my LEVEL 9 Clan Was Disable and all Members are removed

[storm flume]

Kasyap Rosh#9718 is already muted.

[tough mulch]

One of the game and one of the best bad customer service 😭

[mild crow]

#questions Dear pubg mobile Team

I Lost My Account Pubg mobile Day18
pubg mobil ID : 5170191549
Facebook DeepakBarai ACCOUNTS Link
Lost account date 11/05/2020

NEW MY ACCOUNT RECOVER PUBG MOBILE
PUBG MOBILE ID : 5836593457
Facebook DeepakBarai Accounts link

Please My PUBG mobile recover
Thank you
DeepakBarai

[storm flume]

If you have encountered an issue with the account unlinking feature, @mild crow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[floral moon]

This Player HACKED our Clan just 10 min a go and Removed Us

[tough mulch]

@mild crow he not recover your account

[mild crow]

😩😩😩

[floral moon]

My id was hacked

[severe portal]

@vivid merlin any update about my account

[tough mulch]

@mild crow one of the best lol customer service

[gentle moon]

Hello,
I want to change my region and the region change feature is not visible to me. I created my account while in an European country

[tough mulch]

Bad customer service in pubg

[night cloak]

Is there server lock in this game?

[severe portal]

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeKo

[storm flume]

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[severe portal]

@NaDeKo can you help me

[tough mulch]

@severe portal ya kabhi be nahi deen gy

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

@severe portal ya message kiya inhoo nay

[severe portal]

@tough mulch haa Bhai lag to yahi raha hai

[misty hawk]

@night cloak I provided all the information correctly, but I am referring to someone who answered it and sent them back to them. The information they asked for is the same. They are true again. Is this time he might return and I contacted them two days ago, wait more

[tough mulch]

@severe portal ya pata nahi yahn kiya kaar rahy haan

Bad customer service

Bad customer service

Bad customer service

[floral moon]

Please Dont share your PLAYER ID and other information here, they Hack your id

[vivid merlin]

@tough mulch dont spam

[crude anvil]

Hello how are you? I want to know when it’s gonna be the next PUBGm update?

[vivid merlin]

@bold siren I see spam

[tough mulch]

@vivid merlin hahahhaa okay

[bold siren]

Please stop, @severe portal & @tough mulch.

[severe portal]

@bold siren why stop ?

It is true

[bold siren]

Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

[tough mulch]

@bold siren What you did here

[severe portal]

@bold siren what you did here ?

[crude anvil]

Hello how are you? I want to know when it’s gonna be the next PUBGm update?

[storm flume]

We currently do not have a specific release date for the upcoming update, @crude anvil. Once we do, we will publish further information in #news.

[crude anvil]

Ok, we will be able to unlink our pubgm account from a social media link method?

[storm flume]

If you have encountered an issue with the account unlinking feature, @crude anvil, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[crude anvil]

No I didn’t lost my account , but I want to know if we will be to unlink our account in the next update? Because we need it , thanks

[storm flume]

If you have encountered an issue with the account unlinking feature, @crude anvil, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[vivid merlin]

@crude anvil the unIink option is currently disabled and we dont have an estimated time when it will arrive, they are currently fixing the issue with it

[crude anvil]

Ok , Thank you All

[hearty steppe]

👍

[dapper sphinx]

We are emulator players on phoenix os system that consists of android which cannot be used by cheaters Why is it isolated from gameloop emulator players

[shrewd heron]

💯

[glossy sable]

Stop sending emojis, @shrewd heron.

[shrewd heron]

Tam hin

[storm flume]

If you have encountered an issue with the account unlinking feature, @proper nexus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@proper nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dapper sphinx]

no answer

[pearl heron]

@polar marsh when will you update the game to the latest android 10 api to record internal audio while recording/streaming.

We are all soo much heavily waiting for the update. Please do it ASAP.

Thankyou PUBGM, just love everything about you.

[hasty fractal]

@pearl heron #old

[pearl heron]

@hasty fractal ok thanks. Though it wud be listened soon if done here

[thorny estuary]

I lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @thorny estuary, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[dapper sphinx]

Are there any protection developers here?🤔

I want to inform him about a mistake he made about two days ago for emulator players

[dreamy crane]

Why am i still unranked on fpp solo asia when i m on top 10k?

[timber ferry]

Hello im sorry for asking, my account and my clan friends acc got stolen and the linked fb password has been changed how to recover it?

[marsh olive]

Chater

Cheater and streamer

[cold sandal]

ping and answer I pressed bargain button and it says I bargained 130.2 uc I have 240 uc this will not reduce my uc right?

[sand path]

@marsh olive dm me link

Nope. @cold sandal

[cold sandal]

yay thank you

I was scared

[pearl heron]

Anyone know how to stream with internal audio to YouTube?
Mine is Android 10 nd i dnt have a PC😅

[sand path]

Device?

[pearl heron]

Xiaomi Redmi Note 5 Pro

[sand path]

Uhh update to miui 12?

Is it available?

[pearl heron]

Flashed to miui 12

[sand path]

Then it should have that internal audio feature.

[pearl heron]

I can screen record internal sound but cannot stream

[lean crescent]

You no look at my DMs@sand path

[sand path]

Ahhh.

Sorry I do not know about that

[pearl heron]

Its oke bro

Tq for the time

[dapper sphinx]

@sand path do you Have contact with developers of protection

I have found a huge problem

[sand path]

Dm me @dapper sphinx

[dapper sphinx]

What

[sand path]

You can dm me @dapper sphinx

Private messages

If its something important I'll forward it

[pearl heron]

@sand path ur working at pubg corp or something??

Are u admin, mod or anything?

[white steppe]

Sir this is not opening pls fix it

[magic galleon]

@last birch
Can I unlink the email or the number? (New link)

[storm flume]

If you have encountered an issue with the account unlinking feature, @magic galleon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sharp onyx]

@pearl heron Yes, Endorsi is a moderator in here.

@magic galleon Unlinking feature has been disabled for now. Please wait for further announcement regarding this

[storm flume]

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@white steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

This Player Hacked My Account an Removed Us from Our Clan

[devout parrot]

My account lost after unlinked social media

[storm flume]

If you have encountered an issue with the account unlinking feature, @devout parrot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[devout parrot]

How I chat with discord pubgm

[astral girder]

Why popularity ranking for TOP 100 IS ZERO

[polar marsh]

@dull geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel yew]

I have the problem of wind noise is very high within the game what to do

[polar marsh]

@shy flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel yew]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @steel yew. Remember to read through #faq before asking questions in the support channels.

[serene badge]

My old id ID IS 5234363462 AND NEW ID IS 5829866875 plz I need my old account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @serene badge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[serene badge]

😔 😔 😔 😔

[steel yew]

Bad service

High wind noise in the game what to do

What do you do you need help

[granite frost]

Can u bring back zombie mode so we can get som kills this season full of cheaters

[storm flume]

If you have encountered an issue with the account unlinking feature, @foggy acorn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[polar marsh]

@foggy acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lost turret]

what is this problem؟

[sand path]

https://www.pubgmobile.com/pay
@lost turret

[keen mason]

There is a problem with the sound of the bullets

There is no sound and r any mark on thr map...it is the secret nd time this day

[sharp onyx]

@keen mason please feel free to report in #old

[storm flume]

Hello, @snow fern!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[left flame]

My friends system is good but the game is contracting

[polar marsh]

@snow fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

In the game and it didn't end

[lethal mulch]

Will add unlink more?

[storm flume]

If you have encountered an issue with the account unlinking feature, @lethal mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sharp onyx]

@short eagle ^

[cold otter]

@bold siren 2nd time i m getting this error and my all internet working fine and no any vpn or anything i am using why this issue i am facing

[bold siren]

@cold otter:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[cold otter]

@cold otter:
@bold siren i didnt change any dns or time date anything i am using emulator and my current desktop time 02:07am pak time

[sharp onyx]

@cold otter please ask in #emulator-support. They can help you better

[vague hamlet]

hello guys

i have a question

first of all i play with computer, what's wrong with this game guys? Servers are full of hackers, every match there is a hacker please

fix this or this game will become a trash game

like subway surfers -_-

[storm flume]

You can now access #emulator-chat and #emulator-support, @vague hamlet. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[tidal dirge]

@sharp onyx @bold siren any update on solution to the issue I am facing?

[elfin canopy]

Not yet.

[tidal dirge]

☹️

It’s been 3 days 😥

[idle sage]

Hey anyone can help me

@elfin canopy

@sharp onyx

[elfin canopy]

What's the issue,@idle sage?

[silk anchor]

@elfin canopy where can i report cheaters

[idle sage]

@elfin canopy unlink issue bro... 22 days gone but they didn't give me back my account here i'm submit my account with correct information but they send me 4th time same message like they recovered my account.but here i'm not getting back my account ,it continually showing my new account what can i do now? for pubgm poor customer service!

[silk anchor]

It’s urgent

[storm flume]

Hello, @silk anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[idle sage]

@elfin canopy read my message and help meh please. it's urgent.

@elfin canopy

@elfin canopy

[cursive iris]

the game been so beautiful

and the people are getting better , being pros

like this one

[orchid violet]

many hacker and cheater in pubgM plz make the game Full security

[storm flume]

Hello, @cursive iris!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@cursive iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Wait patiently, @idle sage! They are working on it.

[cursive iris]

well so cant i catch a cheater of his overpower statistics?

or do i need a video?

hell no this is good enough

7.3k dmg

ive been playing this game for a year i never seen this

and look at his skins , something funny lmao

[elfin canopy]

You need a video, If you want to report them in #cheater-reports or via this link,
http://cheater-report.pubgm.cc

If you don't have any video, you can report them in-game, @cursive iris.

[cursive iris]

nah i dont have a video because i never met him , his statistics just made me feel wow , i hope i will never meet him lmao

[idle sage]

@elfin canopy i'm still waiting . i don't know how much time they need to recover my account.23 days has gone i lost my account 🙂.i have some regional tournament i need my account as soon as possible.🙂 can you help about this issue.

[polar marsh]

@dusk token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

I can't help you with it, @idle sage.

Try contacting customer support again.

[idle sage]

@elfin canopy here i'm submitting 5 times to recover my account in game customer service. -_- they all are fools. i'm giving all information correctly but they can't give me back my account🙃

[polar marsh]

@alpine mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

You made a new PUBGM account from the same social media which you unlinked from your previous account,@idle sage?

[idle sage]

@elfin canopy yeah bro.

[elfin canopy]

If you've provided the correct details, then wait patiently, they're working on it.

[idle sage]

okey thank you for give some time to talk with you..hope i will get back my account soon...some people are getting back their account using google play account (gmail) and me and some people didn't get back our account using correct information and using same social media account. anyway thank you❤ @elfin canopy

[polar marsh]

@fluid tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[faint vine]

My account was hacked and he using my pubg account what i do I'll msg pubg service center bt he didn't check any thing about my complain

[lost turret]

What's this?

[elfin canopy]

Try recovering your social media linked to your PUBGM account,@faint vine.

Refer to subpoint 2.8 of #faq

Contact in-game customer support,@lost turret.

[lost turret]

@elfin canopy How i can do it?

[storm flume]

You can contact the customer service via the game settings, @lost turret. Refer to subpoint 5.3 in #faq for further instructions.

[vocal path]

nice

[hasty fractal]

@vocal path http://cheater-report.pubgm.cc

[night cloak]

Why did this happened? Can anyone tell

[elfin canopy]

It's because you're under 18, @night cloak. This is a health reminder.

[shell island]

@polar marsh STREAMING PUBGM NO in-game Voice CHAT??? I use OBS to stream my gameplay of PUBG Mobile to Trovo.live, Twitch.tv, Youtube & Facebook but for some reason, when I enable my in-game mic it will force my audio to play out of my phone speakers and will stop sending it to my HDMI so my stream cant hear my gameplay, is there a fix for this because when I first set up my stream I could use my in-game mic and stream with no problem I could do push to talk and all voice chat and everything worked just fine.

[proven relic]

I deleted all my friends in Facebook but they still in PUBG any idea to remove them ?

[elfin canopy]

Deleted facebook friends from Facebook,@proven relic?

[proven relic]

@elfin canopy i did delete all of them

@elfin canopy but they still there

[elfin canopy]

You deleted them from facebook, right? @proven relic

[proven relic]

@elfin canopy yes i did

[shell island]

@elfin canopy Where should I post my question??

[elfin canopy]

You play on mobile or Emulator,@shell island?

[proven relic]

@elfin canopy there’s none friends but they still in PUBG

[elfin canopy]

Clear game and Facebook cache, @proven relic. Then log-in again.

[elfin canopy]

Yes,@night cloak?

[night cloak]

He is Big hacker

I have video

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@vocal ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@elfin canopy I'm 21

[elfin canopy]

Can you post a screenshot @vocal ledge

In-game age, @night cloak.

[night cloak]

@elfin canopy how to change the age?

[proven relic]

@elfin canopy same problem i clear the game and login again and the Facebook friends still there

[hasty fractal]

@vocal ledge press file claim, can't help with terminated accounts here.

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @vocal ledge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[proven relic]

@elfin canopy i want to remove Facebook friends please

[elfin canopy]

Do you have any other login method, @proven relic?

[proven relic]

@elfin canopy no

[vocal ledge]

My version is Vietnamese and I am communicating with support pixel continues unlimited

[proven relic]

@elfin canopy so what can i do ?

[elfin canopy]

Go to settings > safari > advanced > website data > edit > remove facebook.com

@proven relic Do this and lemme know.

Contact in-game customer support, @vocal ledge.

We only provide support for Global English version of PUBGM here.

[night cloak]

ID: 6858067302
I have video but i cant upload this here
He killed the hacker who killed me also he was teaming up with other 2 in solo fpp europe... Now the game is hackers vs hackers.
DO SOMETHING WITH THE HACKERS FIX THIS
I am tired dieing from hackers

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vocal ledge]

Are you an employee here?

@elfin canopy Are you an employee here?

[proven relic]

@elfin canopy nothing happen still the same problem

[elfin canopy]

No,@vocal ledge.

[vocal ledge]

Ok

[night cloak]

I have reporting in the link

On

[cold otter]

ID: 6858067302
I have video but i cant upload this here
He killed the hacker who killed me also he was teaming up with other 2 in solo fpp europe... Now the game is hackers vs hackers.
DO SOMETHING WITH THE HACKERS FIX THIS
I am tired dieing from hackers
@night cloak same here i reach ace 5 star and now i am ace 4240 points 4 days finish i report and provide all details for cheaterss video eveidence still his id didnt get banned

[civic pivot]

@elfin canopy nothing happen still the same problem
@proven relic U must access the facebook and search for Pubg Mobile app in the facebook settings and Turn Off friends list in that section

[vocal ledge]

How do I get the support link for the Vietnamese version in Discord

[night cloak]

Hacker id:6858312561
And he username:シ〆خيال

[proven relic]

@civic pivot where i can find it?

[hasty fractal]

@night cloak http://cheater-report.pubgm.cc

[civic pivot]

If that doesnt work, try by logging with facebook in game sort of option to turn off Friends list, you need to do by logging in game with facebook or turn off in the facebook settings @proven relic

[night cloak]

I understand the nummber 4

[proven relic]

@civic pivot I turned off Facebook friends list but doesn’t help

[civic pivot]

@proven relic try blocking in game

[proven relic]

@civic pivot it’s full because I already did

[sharp onyx]

@proven relic Have you tried loggin out and loggin back in with your alternate social media account?

[proven relic]

@sharp onyx yes

[polar marsh]

@cosmic sage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[civic pivot]

Then other 2 options are reach settings in facebook for Friends list shown for pubg turn off or if all dont work try block them one by one ingame

@proven relic

[elfin canopy]

Facebook > settings > apps and website > Logged in with Facebook > PUBGM > Friend list (turn it off)

Then; Go to settings > safari > advanced > website data > edit > remove facebook.com

After try to log-in again, @proven relic.

[proven relic]

@elfin canopy I already did

[elfin canopy]

Try contacting in-game support.

[sharp onyx]

Maybe give it a day or two. Sometimes it takes time to sync across clients

[proven relic]

@elfin canopy didn’t respond

[elfin canopy]

Maybe give it a day or two. Sometimes it takes time to sync across clients.

[plush kelp]

ياحلويين الي يعرف كيف احط صورة بحسابي ربطته بالجيميل ولسا ماتظهر الصورة يطلع لي الصورة من السوشال ميديا مقفلة تعرفو حل؟

[storm flume]

Please do not use any other language aside from English in this channel, @plush kelp. Refer to #613267301243944960 for language channels.

[plush kelp]

I linked my account with gmail , but the picture doesn’t show up there and it’s locked, what’s wrong?

[elfin canopy]

You mean avatar?

[plush kelp]

Yes

[elfin canopy]

Did you upload a profile pic on Google play,@plush kelp?

[plush kelp]

Yes

[hasty fractal]

Maybe the sync time

[elfin canopy]

PUBGM > Profile > Edit > Avatar

[plush kelp]

Okay? I tried this

But it’s locked

I will show you

[elfin canopy]

Sure.

[plush kelp]

That’s what I mean

Still locked!! Hello

[uncut jasper]

Why +3

[finite timber]

i want to know somthing .. what about all cheaters using others emulators like LD player adn Smart gaga beucse it is not have any anti cheat

[elfin canopy]

Login via Google play, @plush kelp.

[plush kelp]

@elfin canopy how?

[elfin canopy]

Logout and login to PUBGM via Google play.

[plush kelp]

I did that

[finite timber]

i want to know somthing .. what about all cheaters using others emulators like LD player and Smart gaga beucse it is not have any anti cheat @elfin canopy

[sharp onyx]

Maybe give it a day or two. Sometimes it takes time to sync across clients
@plush kelp

[plush kelp]

@sharp onyx its 3 days now

[elfin canopy]

Only gameloop is recommended, @finite timber. Using any other emulator leads to suspension.

[storm flume]

You can now access #emulator-chat and #emulator-support, @finite timber. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sharp onyx]

@finite timber no info about it. Keep an eye on #news
@ItzHolmes

You have already been replied to by another staff

[plush kelp]

Is that all?

[sharp onyx]

@plush kelp please give it one more day. Also, try clearing game cache

[rapid yarrow]

Hello any one from pubg support?

[sharp onyx]

@rapid yarrow please state your issue

[rapid yarrow]

My brother got wrongfully panned and I tried to Contact ingame support but I only get auto answer

[sharp onyx]

@rapid yarrow please contact in game customer support again by pressing the "file-claim" button.
Staff here doesnt work with or is affiliated to the security team

[rapid yarrow]

Thank you for your help

[finite timber]

@sharp onyx bro we have lag in pc server so much lag where i can telling this ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @finite timber. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin canopy]

Ask in #emulator-support

[rotund vapor]

Hi any one from PUBG support

[sharp onyx]

@rotund vapor please state your issue

[rotund vapor]

Report hacker

And team up in solo mod

[storm flume]

Hello, @rotund vapor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

Report teaming up players via in-game report system.

[rotund vapor]

Thank you guys

[twin jewel]

i cant unlink fb

thanks

[elfin canopy]

Unlinking feature has been disabled as for now,@twin jewel.

[twin jewel]

when enable this option

?

[elfin canopy]

We don't have any information regarding this.

[twin jewel]

thnks

[tranquil viper]

Is payload mode permanent?

@elfin canopy yea good luck with that

[rustic thistle]

I need evidence *My block

[elfin canopy]

Make a PUBGM account with the same social media which you unlinked from your previous account. Then contact customer support from it.

Yes,@tranquil viper.

As far as I know, for future updates regarding the game follow us on various social media and follow #news.

Use #activities, @night cloak

[polar marsh]

@rustic thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@rustic thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[whole yoke]

How do I fix this

I tried purchasing 4.99 worst of UC

[plush kelp]

@sharp onyx i tried this also 😩😩😩 hheeeeellppp meeeeee

[nimble juniper]

i get ban 3 without do anything just play in room

[storm flume]

If you have encountered an issue with the account unlinking feature, @orchid violet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[real depot]

@plush kelp

كلمي ديسكورد العرب

[storm flume]

Please do not use any other language aside from English in this channel, @real depot. Refer to #613267301243944960 for language channels.

[polar marsh]

@vague zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plush kelp]

@real depot وين احصلهم ذول

[storm flume]

Please do not use any other language aside from English in this channel, @plush kelp. Refer to #613267301243944960 for language channels.

[night cloak]

Guncraft bug

[bronze belfry]

How do I get beta ios

I didn’t see

Dm it to me plz

[hasty fractal]

@bronze belfry check #news

[stable torrent]

deelete noobs from the game

[lucid dove]

how to remove noobs from matchmaking

[whole yoke]

Any information on how to fix this

Won’t let me purchase anything

[floral moon]

My 71 LEVEL Account & 9 LEVEL CLAN was Hacked By this player

[covert mason]

Why do some people have unlink option?

[storm flume]

If you have encountered an issue with the account unlinking feature, @covert mason, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[nimble juniper]

i get ban in room

don't do any thing

just play rooms with my friends

[floral moon]

Now Whole PUBG is HACKED

All players are HACKED

[hasty fractal]

@nimble juniper press file claim can't help with terminated accounts here, for more info go through #faq .

[nimble juniper]

what should i do now

[floral moon]

Pls Dont Share Your Game Id And Device infornation they Hack your id

[nimble juniper]

but i don't use any hack or ppay classic or tdm just play rooms with my friends for fun

[paper light]

So everytime i open pubgm on ipad air 2, it crashes every time and it needs to open many times to get in,how can you fix this issue? i need answers now

no one is answering me bruh

[sharp onyx]

@paper light is ur iOS version up to date?

[paper light]

no i think

update it?

@sharp onyx

[sharp onyx]

Yes please

[paper light]

okay

thank you

[vagrant onyx]

@floral moon who did ?

@paper light @sharp onyx ios version or software has nothing to do with the game crush

For the issue

please do rest your device
and try again

of its didn’t work
log out from your Apple id and see again
still not working

Go settings do rest all settings

Still

delete and re-download the game

On other side its could be apple issue if you get news that other user have this problem you could just for news or update

incase this happen

[graceful tapir]

Hello may someone help me?

[vagrant onyx]

@graceful tapir hey
what is it ?

[paper light]

okay @vagrant onyx

[polar marsh]

@graceful tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable torrent]

how to remove noobs from matchmaking

[hasty fractal]

Play solo

[vagrant onyx]

@stable torrent its not possible

its goes randoms

[stable torrent]

no in tdm how to remove noobs

i am level 60 season 10 conqueror and i get matched with bots that don't know how to play

[vagrant onyx]

@stable torrent also not possible

( if you got lot of noobs switch server or try to matchmaking with Language )

👍🏼

[stable torrent]

i have tried that yet i still get matched with silvers and switching servers make it worse

[unkempt bough]

Hello anybody can help me?

[fathom trail]

Şu iki oyuncu

Benle takım arkadaşımı bizde fişek vardı diye öldürdüler

Reportladık ama hiç bir içe yaramadı

Gerekenin yapılmasını arz ediyorum

[stable torrent]

what the german

[fathom trail]

Im türkhs

[candid wedge]

He support

what is this?

every day haker

5274646331

مروانَي

[storm flume]

Please do not use any other language aside from English in this channel, @candid wedge. Refer to #613267301243944960 for language channels.

[hasty fractal]

@candid wedge http://cheater-report.pubgm.cc

[night cloak]

Is GFX Toll is safe ?

@vagrant onyx

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

Hello, @candid wedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

English,@fathom trail.

You may react in #613267301243944960 to get access to turkish channel.

[neat sphinx]

is there a reason why i cant access guncraft from workshop?

[elfin canopy]

It's not available for everyone yet.

[neat sphinx]

rip ok

[flint frost]

Pubg mobile why aren't we recovering our lost accounts? Even with so many conversations.

[storm flume]

If you have encountered an issue with the account unlinking feature, @flint frost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[faint reef]

can xbox controller be used for mobile?

i’d love to watch someone’s game play without.. not sure how to move aim and shoot at the same time

[flint frost]

@storm flume All this we have done too many times.

Please help

[night cloak]

very pro , your anti cheat is not bad but it does not exist at all , and u dont have any security team , all u do is take money and chill

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

No, @faint reef! It's a plug-in. And use of plug-in violates PUBGM ToS.

[flint frost]

Please help for account recovery.

@storm willow please help

[faint reef]

@elfin canopy what do you use ? your hands lol

[elfin canopy]

Yes.@faint reef

[faint reef]

the “claw” method

[mystic kraken]

No support from pubg customer service

[flint frost]

@mystic kraken hm

[mystic kraken]

We need perfect support from pubg customer service

[flint frost]

They not providing

[mystic kraken]

70% people got their account back why we not?😭😭

[storm flume]

If you have encountered an issue with the account unlinking feature, @mystic kraken, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[flint frost]

@woven atlas please help

[mystic kraken]

@flint frost your also same problem?

[flint frost]

@mystic kraken yes

[mystic kraken]

Nice pubg nice... We r literally harrased..

[drifting summit]

Help I can't login. Always stuck at this screen

[stiff ginkgo]

Clear cache of the game and force stop
Then restart again

[drifting summit]

K

[storm willow]

@flint frost @mystic kraken Account related issues are handled by in game customer support, please come them.

[flint frost]

They not replyed

@storm willow please help sir

[drifting summit]

@stiff ginkgo I can't find the cache clearing option. Any other solutions?

[storm willow]

@flint frost they will reply.. please follow the procedure below

[storm flume]

If you have encountered an issue with the account unlinking feature, @flint frost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[heady falcon]

i still dont have guncraft

its been 3 days

omfg

[stiff ginkgo]

iOS or Android?

[heady falcon]

iOS

bruh im waiting with all my uc to get skins

and i cant even get it

[storm willow]

@heady falcon will be released for everyone soon. It’s currently available only to limited players

[heady falcon]

Expected eta?

[storm willow]

No ETA

[flint frost]

@storm willow I have provided information to customer service about four times so far but my account has not been recovered.

[storm willow]

Contact them via the account that your unlinked earlier, and provide the correct information.

[flint frost]

@storm willow The last conversation I had was on May 22, but I didn't get any reply.

[storm flume]

If you have encountered an issue with the account unlinking feature, @flint frost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tranquil lance]

Is pubgm fixing their servers because i always get 120+ ping even with fast internet connection.

[whole yoke]

And are they fixing there payment thing

[flint frost]

@night cloak please help

Hello someone help me

[umbral bay]

I was needed 6 Materials to make my Glacier Level 4 i Spin Desert Fosil AKM with 11,000 UC & i got only 2 Materials 😭😭 I spend all my money & UC I’m just a Student what should i do now 😭

[drifting summit]

Why would u spend that much money as student -_-

[elfin canopy]

Contact in-game customer support, @whole yoke

[flint frost]

@woven atlas please help me

[elfin canopy]

Meanwhile you may use this link to buy UC, @whole yoke.

https://www.pubgmobile.com/pay/

What's the issue,@flint frost?

I believe you've already provided your details to Nadeko, right? @flint frost

[flint frost]

@elfin canopy yes

[elfin canopy]

Then there no need to mention other staff members. Wait patiently.

[flint frost]

Ok

[floral moon]

@flint frost dont share your id here, so many hackers here, my id hacked tomorrow and he removed me from my clan and my whole 39 Members and now he is using my 9 LEVEL CLAN

[drifting summit]

Yesterday, u mean?

[floral moon]

This player@vagrant onyx

[elfin canopy]

It's your social media which got hacked. You can't hack a PUBGM account just by character ID.

[daring kindle]

Pls halp me

[floral moon]

Thic chat room suppoters are hackers

They ask for us ID,Social media,Decive ETS

[daring kindle]

My account lost
Old id:5276875394
New id:5831342260
Plzzz my id recovering pls sir

[floral moon]

@elfin canopy yesterday you asked me for all dtails

@daring kindle dont share id here, so many hackers here

[rugged pilot]

How do I fix this please help

[daring kindle]

Pls halp account lost

[elfin canopy]

Yes, I did. @floral moon

[rugged pilot]

The one who invited us was disconnected now were stuck in the ready cancel button

[elfin canopy]

I'm waiting for a response as there are only 2 people facing that issue, @floral moon.

[rugged pilot]

Anybody from the support team?

[elfin canopy]

Press cancel and leave the lobby, @rugged pilot

[rugged pilot]

Not working I tried it so many timers

*times

[crisp garden]

Reinstall? I don't think it works but worth a try or you can just wait for your teamate to come online and kick you

[elfin canopy]

Exit, clear PUBGM from background, clear app cache and then try again, @rugged pilot.

[rugged pilot]

Alright I will try that, thanks for the suggestion.

[night cloak]

How to solve Mic Glitch Problem

[elfin canopy]

Repair your game,@night cloak! If the issue still persists, fill out this form.

https://bit.ly/2X3CpmH

[night cloak]

@elfin canopy ok tq

[cursive orbit]

I have a problem with purchases, where is the communication?

[elfin canopy]

What's the issue?

[tranquil lance]

This mic glitch is there for a year and its still not fixed

[elfin canopy]

https://bit.ly/2X3CpmH

@tranquil lance ^

[hasty fractal]

@tranquil lance check #news

Or that

[mystic kraken]

@elfin canopy can you check my account?

[elfin canopy]

What do you mean,@mystic kraken?

[mystic kraken]

@elfin canopy can you check my account which was unlinked

[elfin canopy]

We can't.

[mystic kraken]

Oops😥

@elfin canopy can you tell me that my account issue has been registered or not?

[elfin canopy]

If you've provided the correct information to cs, then yes.

[mystic kraken]

Ok but @elfin canopy 70%people got their account within 7 days /14 days but why we not? 23 days remaining

[elfin canopy]

Maybe you haven't followed the procedure properly.

[mystic kraken]

@elfin canopy but how can I applogis my mistake?

@elfin canopy if I did something wrong then how can I know?

[elfin canopy]

Contact in-game customer support and follow the steps properly and provide correct information.

[mystic kraken]

@elfin canopy I have done everything correctly I can prove it

[elfin canopy]

Then wait patiently.

[mystic kraken]

@elfin canopy can I send you screenshots if u don't mind

[elfin canopy]

No need

[mystic kraken]

@elfin canopy okay

Did u know@elfin canopy I have done 5,6 times new conversation bt no perfect support from pubg customer service

[polar marsh]

@red ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[small vigil]

@sand path bhai aaaajaiga kya

[storm flume]

Please do not use any other language aside from English in this channel, @small vigil. Refer to #613267301243944960 for language channels.

[covert mason]

How do i change the region in settings?

[crisp garden]

Settings> basic >scroll down

[wispy shore]

In my account there are not guncraft event

Please help

[crisp garden]

@wispy shore it's not out for everyone yet

[wispy shore]

@crisp garden but my friend has there event

[covert mason]

But i dont have the option?

[crisp garden]

@covert mason your region is probably in Europe region because it cannot be changed

@wispy shore you will get it soon

[wispy shore]

@crisp garden ok thanks

[crisp garden]

Beta server?

[wispy shore]

@crisp garden yes

[dusky isle]

Why I didn't got guncraft?

[wispy shore]

@crisp garden and there are only a new map

[crisp garden]

You mean 0.19?

[wispy shore]

@crisp garden yes

[hasty fractal]

@dusky isle guncraft will be available soon.

[crisp garden]

That's the only map you can play in 0.19

[wispy shore]

@crisp garden yes

@crisp garden in beta

[dusky isle]

@dusky isle guncraft will be available soon.
@hasty fractal lol thanks 😭

[wispy shore]

@crisp garden the secret map

@dusky isle 6/5 ko hoga

[dusky isle]

Literally my every single friend have guncraft by I didn't have👀

[hasty fractal]

@dusky isle it's available for some for testing purposes. And your welcome.

[wispy shore]

@dusky isle I also

[crisp garden]

You can go to #pubg-mobile for conversation

[dusky isle]

@dusky isle 6/5 ko hoga
@wispy shore now that's a answer bruh😋

Thanks i will wait forever😭

[patent thunder]

@lime juniper Hello, do you know something new about my account problem?

[wispy shore]

In beta I download sanhoke and Miramar but there are only a single map

[crisp garden]

That's the only map you can play in beta.

[wispy shore]

@crisp garden ok

[steel minnow]

Hello

Can i ask somthing

Iam using phoniex emulater and my hole server is hacker

In last update

[storm flume]

Hello, @steel minnow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can apply for the PUBG MOBILE beta program here, @wispy shore:

:white_small_square: https://bit.ly/pubgm-beta-0190

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[wispy shore]

@crisp garden what is this sir

[iron ingot]

Is there anyone who will do justice for me??

[wispy shore]

@crisp garden I am click on this link and I am on gamexp web

@iron ingot what is prob

[polar marsh]

@iron ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp garden]

You can apply there for the beta program.

[wispy shore]

@crisp garden ok

@crisp garden but I have

[crude anvil]

Hello, I have linked my account with the new E-mail link in method, how can I change the login’s password please?

[patent thunder]

I recently recovered my account. but now when I went to enter my account with my google account my new account came out again. Now I can only enter my old account with my linking email. I can't access my old account with my google account i need help please @lime juniper @sharp onyx @elfin canopy

[vital hinge]

When will the result of PMIS will come ?

Plz help

[storm flume]

Hello, @patent thunder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vital hinge]

When will the result of PMIS will come ?

[crisp garden]

@vital hinge PUBG MOBILE INDIA SERIES 2020

The window for in-game qualifiers for PMIS 2020 has been extended till 27th May 2020. The extension has been done to help the players from the cyclone-affected areas and those have been not been able to participate due to other unforeseen circumstances. The results will be out on 31st May 2020.

Dont miss the opportunity

Let's Go!

#PMIS

[vital hinge]

Will we get a in game mail from PUBG or a gmail

And if not selected , will we get mail for this as well ?

[crude anvil]

Hello, I have linked my account with the new E-mail link in method, how can I change the login’s password please?

[untold saddle]

ما العمل؟

[night cloak]

@untold saddle use English

[night cloak]

@crude anvil we don't have much information about the new e-mail Linking feature

https://www.pubgmobile.com/pay
Use this website to buy UC @untold saddle

[crude anvil]

@night cloak

This one

I want to change my login’password

[night cloak]

@crude anvil please do read my above message, once we do we'll post it in #news

[crude anvil]

@night cloak ok, so it will be a way to change it in the future?

I mean the password

[night cloak]

You can give a feedback about that in #old
@crude anvil

[crude anvil]

Ok Thanks

[ivory raven]

Can anyone help me my game randomly crashes

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @ivory raven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[daring kindle]

Bye Bye Bye PUBG Ab mera account nahi aane vala

I hat pubg

Uninstall the book that did not come

[rustic blaze]

If you dont have any issue to state, please move to #chat for a conversation @daring kindle

[daring kindle]

If Pubig Mobile doesn't hug us, he will say goodbye to you

We do not have any help to help us in the conversion

[rustic blaze]

State your issue please, @daring kindle

[daring kindle]

My account lost
1.old id :5276875394
2.new id:5831342260
My id recovering

[hollow oar]

How to get VN version account to global account?

[stiff ginkgo]

Not possible

You've to create a new acc

[vivid merlin]

@daring kindle your old and new id was already taken just wait and be patient

[hollow oar]

I need help i lost my facebook account and my pubg was connected with that but in pubg i already add my email and phone number. Is there any way to get it back?

[vivid merlin]

@hollow oar did you enter the VN version with that account?

[hollow oar]

No

[vivid merlin]

was it unIinked?

[daring kindle]

No my id I have unlinked my account and I have created a new pubg account with the unlinked social media and I have linked one more social media accounts to it, it's been 23days I didn't get my account recovered.

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hollow oar]

No someone hacked my facebook account.

[daring kindle]

Yes

[queen trail]

Weekly report is not responding

[vivid merlin]

please read faq 2.8 in #faq @hollow oar

[hollow oar]

Ok

[vivid merlin]

@queen trail what do you mean?

[queen trail]

Weekly report is not responding

In events there is weekly report where we can check our progress

[daring kindle]

My account lost plzzz halp me

Old od:5276875394
New id: 5831342260

[queen trail]

And we get some silver some bp some bonus challange cards @vivid merlin

[vivid merlin]

it's most likely a bug if you cnat check your progress, if you would kindly put it in #old and let them know that would help

@daring kindle your old and new id was already taken be patient and wait, avoid repeating the same question

[queen trail]

@vivid merlin I did but they don't reply

[vivid merlin]

they usually dont after you put it in there they read through the channel and note it down for themselves @queen trail

[queen trail]

Ok let's se

[daring kindle]

it's most likely a bug if you cnat check your progress, if you would kindly put it in #old and let them know that would help no my halp me

[vivid merlin]

are you able to elaborate them more on the issue like give more information about it in #old @queen trail

[hollow oar]

@vivid merlin according to faq 2.8 there is no way to get it back. Now what i can do.

I have assess to my Second login but someone using it from my facebook and wasting all my UC

[vivid merlin]

@hollow oar contact facebook customer service we cant help if the facebook was hacked

you need to have facebook do a recovery to the account

[hollow oar]

They are not replying.

[daring kindle]

Yes

[hasty fractal]

They'll reply eventually

[queen trail]

@vivid merlin kk

[daring kindle]

My account lost
Old ID:5276875394
New ID:5831342260
Pls recover my aacount

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[daring kindle]

And fir

Ok

No with

Pubg mobile sir

24 bays

My account lost ok

[glad coral]

1.my old account is 5183587139
2.my new account is 5830418978

[strong latch]

Please help me sir my account Hacked

[hasty fractal]

@glad coral contact customer service and wait for their response.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @strong latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[glad coral]

No Response costomar service

[vivid merlin]

@glad coral we already have taken your id just be patient and wait now it will take time to recover

[glad coral]

How long it will take to get the pubg account

[hasty fractal]

Depends

[vivid merlin]

we dont have an estimated time we only collect them and send it in, after that we have no control over it

[glad coral]

Already send

[strong latch]

Hacked id please recover please help me