#questions | PUBG MOBILE | Page 820

rustic blaze May 30, 2020, 8:13 AM

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Yes i told you, if you linked your pubgm account with your email and confirmed verification then you can always access it via email with the password you’ve set.

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@covert mason

covert mason May 30, 2020, 8:13 AM

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Thanks guys

civic pivot May 30, 2020, 8:18 AM

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@proven burrow

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I need ur help about my stolen account

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Could u please help me?

storm flumeBOT May 30, 2020, 8:18 AM

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Please refer to subpoint #2.8 in #faq for further information, @civic pivot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tired fractal May 30, 2020, 8:19 AM

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what are these small 10mb updates for?

civic pivot May 30, 2020, 8:19 AM

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I did all

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I did all methods, i just need @proven burrow

sand path May 30, 2020, 8:20 AM

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Bug fixes and performance improvements @tired fractal

tired fractal May 30, 2020, 8:20 AM

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alright thank you

night cloak May 30, 2020, 8:20 AM

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@civic pivot you can have conversation in #chat meanwhile contact the Customer Service of that issue

civic pivot May 30, 2020, 8:20 AM

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With him?

clever wharf May 30, 2020, 8:31 AM

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how to change password of that linked email with pubg

clear cargo May 30, 2020, 8:33 AM

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my account has been hacked and be banned and i didnt play with hack i was surprised thay i have got banned from game and that isnt me how to solve it?

rustic blaze May 30, 2020, 8:34 AM

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@clear cargo Try to fill claim, If theres no response then you have to wait untill your account gets unbanned.

polar marshBOT May 30, 2020, 8:35 AM

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@clear cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

round horizon May 30, 2020, 8:42 AM

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Pls give link to redeem pubg site

night cloak May 30, 2020, 8:43 AM

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@round horizon https://www.pubgmobile.com/redeem

round horizon May 30, 2020, 8:43 AM

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Thx

dusty rover May 30, 2020, 8:46 AM

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Is unlink option available in next update ?

storm flumeBOT May 30, 2020, 8:46 AM

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If you have encountered an issue with the account unlinking feature, @dusty rover, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

honest mirage May 30, 2020, 8:47 AM

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Guncraft vla option kbtk aayega sbke paas?

craggy blade May 30, 2020, 8:47 AM

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@dusty rover No news on upcoming updates. Once we have, it will be published in #news

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@honest mirage Soon, no exact dates at the moment.

honest mirage May 30, 2020, 8:47 AM

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Ok

elfin canopy May 30, 2020, 8:58 AM

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@tidal dirge can you DM me regarding your login issue?

agile hollow May 30, 2020, 9:01 AM

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Why we dont have same event on eu app? Thats korean pubg atm 🤦🏻‍♂️

📎 image0.jpg

rare rose May 30, 2020, 9:03 AM

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‏The lost account: 5117293638
‏New accoount : 5829386643

‏The unlinking of my account happened and I created a new account on the same social media site

‏Pleaseee help me

storm flumeBOT May 30, 2020, 9:03 AM

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If you have encountered an issue with the account unlinking feature, @rare rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

misty gale May 30, 2020, 9:03 AM

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Guncraft option is not showing

craggy blade May 30, 2020, 9:04 AM

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@misty gale It's not available for everyone yet. @inner leaf

rustic blaze May 30, 2020, 9:05 AM

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Because its not released yet for everyone, It will be soon.

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@analog swift Please use #activities #tournaments

lofty solstice May 30, 2020, 9:06 AM

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How many days left weeek 3(rp mission)

craggy blade May 30, 2020, 9:10 AM

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@lofty solstice 3 days left for week 3 to end

whole robin May 30, 2020, 9:11 AM

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Where my account lost.
5187173944

tired finch May 30, 2020, 9:13 AM

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It has been two days since I sent my query in #old . It was about the season gallery that my account isn't displaying it. Just want to know how much time will it take for you to fix it?

rustic blaze May 30, 2020, 9:17 AM

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This will take time, @tired finch

alpine harness May 30, 2020, 9:17 AM

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Dude this game sucks like s#it

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Why when i tap the shooting button THE GUN DOESN'T SHOOT??????

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When i clearly pressed the middle of it

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Wtf

craggy blade May 30, 2020, 9:18 AM

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@alpine harness Have you tried repearing client?

alpine harness May 30, 2020, 9:18 AM

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I should've won this

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Yes

craggy blade May 30, 2020, 9:19 AM

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@alpine harness You can report the bug in #old with your device

alpine harness May 30, 2020, 9:19 AM

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It's a bug since season 10 @craggy blade

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No fixed

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*not fixed

tired finch May 30, 2020, 9:19 AM

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@rustic blaze like how much? Weeks? Months? Seasons? Or years? Just asking

alpine harness May 30, 2020, 9:19 AM

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I reported it a long time back

rustic blaze May 30, 2020, 9:20 AM

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@tired finch Unknown.

tired finch May 30, 2020, 9:20 AM

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😒

storm flumeBOT May 30, 2020, 9:20 AM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

verbal parcel May 30, 2020, 9:31 AM

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Waiting for Unlinking Features Back!

storm flumeBOT May 30, 2020, 9:31 AM

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If you have encountered an issue with the account unlinking feature, @verbal parcel, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

austere raft May 30, 2020, 9:36 AM

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@verbal parcel
When it's will back?!

sand path May 30, 2020, 9:37 AM

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No ETA

austere raft May 30, 2020, 9:38 AM

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@sand path
Hi how are you

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Do u can help me

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I'm losting my account by unlinking it

storm flumeBOT May 30, 2020, 9:39 AM

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If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT May 30, 2020, 9:40 AM

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@brittle cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel yew May 30, 2020, 9:40 AM

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I need help having a high wind noise in Alghabh What do I do

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Wind noise is very high within the game what to do when they pass away this noise Angdy on a piece of sweet

sand path May 30, 2020, 9:42 AM

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#old. Preferably with video evidence.

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@austere raft It will be back soon.

austere raft May 30, 2020, 9:43 AM

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@sand path
OK, I'm lost my account after unlinking it from social media since three weeks

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@sand path
Do you see me 😑

sand path May 30, 2020, 9:45 AM

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I have recorded your details.

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Please be patient

plain sandal May 30, 2020, 9:45 AM

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I see guncraft option but my friends are not able to and are screeming how u got free s12k permanent skin why

sand path May 30, 2020, 9:46 AM

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It's slowly being rolled to other accounts. @plain sandal

nova bronze May 30, 2020, 9:46 AM

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👁️

storm flumeBOT May 30, 2020, 9:46 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @nova bronze. Remember to read through #faq before asking questions in the support channels.

austere raft May 30, 2020, 9:46 AM

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@sand path
The season will end and I'm waiting

nova bronze May 30, 2020, 9:46 AM

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I need help

storm flumeBOT May 30, 2020, 9:46 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @nova bronze. Remember to read through #faq before asking questions in the support channels.

nova bronze May 30, 2020, 9:47 AM

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My uc deducted

plain sandal May 30, 2020, 9:47 AM

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@sand path so u mean i got lucky

sand path May 30, 2020, 9:47 AM

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Only buy ingame or use pubgmobile.com @nova bronze

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@plain sandal everyone will get it

nova bronze May 30, 2020, 9:48 AM

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120 Uc deducted but i have still 122 uc why

sand path May 30, 2020, 9:49 AM

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It happens when you buy from unauthorized dealers.

nova bronze May 30, 2020, 9:50 AM

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I have pucharsed royal pass after completing mission I got 120 uc but it's deducted

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😑

night cloak May 30, 2020, 9:50 AM

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Hi, may I ask, why do i see some of my friends in lobby , though they're in game?
i only have this problem in ipad mini 5

dusty jasper May 30, 2020, 9:51 AM

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I want a solution to my problem. I purchased uc through someone on Facebook and I did not know that his shipping method is unofficial. Now when I do the shipping, uc is withdrawn from me. I have no fault of this and I did not know that there are unofficial shipping methods please help me...

📎 Screenshot_-_Gallery.jpg

sand path May 30, 2020, 9:51 AM

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Do you have any videos? @night cloak

rustic blaze May 30, 2020, 9:52 AM

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@dusty jasper Try to contact in-game customer, But the question why do you buy uc from someone while theres uc available to buy in-game.

nova bronze May 30, 2020, 9:52 AM

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PubgmConfused

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I want solution

sand path May 30, 2020, 9:53 AM

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@nova bronze they will deduct all the extra unauthorized UC

robust glacier May 30, 2020, 9:53 AM

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Hello can anyone help me

sand path May 30, 2020, 9:53 AM

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There is no solution

kind coral May 30, 2020, 9:53 AM

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Hello.I'mfrom Ukraine,but I can't participate in the tournament.

rustic blaze May 30, 2020, 9:53 AM

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@robust glacier State your issue please.

nova bronze May 30, 2020, 9:54 AM

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I didn't purchase uc from unauthorized sites

robust glacier May 30, 2020, 9:54 AM

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📎 image0.png

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I have problem ( server did not respond please try again)

dusty jasper May 30, 2020, 9:54 AM

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I did not have a balance in my Google account. I sent the support. There is no response

robust glacier May 30, 2020, 9:54 AM

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And my internet connection is very good

rustic blaze May 30, 2020, 9:54 AM

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@robust glacier What connection you're using? Wifi or 4G?

kind coral May 30, 2020, 9:54 AM

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@kind coral please support me

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Hello.I'mfrom Ukraine,but I can't participate in the tournament.

robust glacier May 30, 2020, 9:55 AM

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Wifi and my ms 44

kind coral May 30, 2020, 9:55 AM

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coupon_scrap

craggy blade May 30, 2020, 9:55 AM

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@robust glacier Try a different network. Like if you are on Wi-Fi switch to Cellular data and vice versa

robust glacier May 30, 2020, 9:55 AM

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I try every thing but its still problem

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I have korean verison 💔

kind coral May 30, 2020, 9:55 AM

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Hello.I'mfrom Ukraine,but I can't participate in the tournament.

steel yew May 30, 2020, 9:55 AM

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Can anyone help me ?

spring zephyr May 30, 2020, 9:55 AM

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@kind coral Which tournament?

rustic blaze May 30, 2020, 9:56 AM

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@steel yew Yes?

craggy blade May 30, 2020, 9:56 AM

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@robust glacier We provide support for global version only

kind coral May 30, 2020, 9:56 AM

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@spring zephyr yes

robust glacier May 30, 2020, 9:56 AM

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In global version its working good but korean version ( server did not respond)

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Ok did they have any channel for korean pubg ?

kind coral May 30, 2020, 9:56 AM

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@spring zephyr you can speak Russia

dusty jasper May 30, 2020, 9:56 AM

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Please help me???i want to fix my problem

I want a solution to my problem. I purchased uc through someone on Facebook and I did not know that his shipping method is unofficial. Now when I do the shipping, uc is withdrawn from me. I have no fault of this and I did not know that there are unofficial shipping methods please help me...

steel yew May 30, 2020, 9:56 AM

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@rustic blaze

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Wind noise is very high within the game this noise disappears when Angdy on a piece of sweet what to do

spring zephyr May 30, 2020, 9:56 AM

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Sorry, but i can't.

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@steel yew You have already been answered by a staff member, so please avoid asking the same question.

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@steel yew Report that issue in #old with detailed info.

kind coral May 30, 2020, 9:57 AM

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@spring zephyr OK.Can you fix problem

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Hello.I'mfrom Ukraine,but I can't participate in the tournament.

spring zephyr May 30, 2020, 9:57 AM

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@kind coralCan you please state the issue.

next cedar May 30, 2020, 9:57 AM

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I did not use my account cheat or any other file but I ate what can I do

spring zephyr May 30, 2020, 9:57 AM

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In which tournament? @kind coral

rustic blaze May 30, 2020, 9:58 AM

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@next cedar File a claim, If theres no response then you have to wait for the time your account gets unbanned.

spring zephyr May 30, 2020, 9:58 AM

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@next cedar You got banned?

austere raft May 30, 2020, 9:58 AM

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@spring zephyr
Do you use phone or pc?! You are good

obtuse sparrow May 30, 2020, 9:58 AM

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I didn't get a weapon craft option in my account

robust glacier May 30, 2020, 9:58 AM

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Is there link for korean pubg support ?

steel yew May 30, 2020, 9:58 AM

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@spring zephyr ok thank you

rustic blaze May 30, 2020, 9:58 AM

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@obtuse sparrow Its not released for everyone yet, it will be soon.

kind coral May 30, 2020, 9:58 AM

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@spring zephyr on Ukraine

next cedar May 30, 2020, 9:58 AM

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@spring zephyr yes

spring zephyr May 30, 2020, 9:59 AM

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@kind coral There are many tournaments, I am asking that which tournament are you talking about.

polar marshBOT May 30, 2020, 9:59 AM

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@next cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

kind coral May 30, 2020, 9:59 AM

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@spring zephyr what?

spring zephyr May 30, 2020, 10:00 AM

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@obtuse sparrow It's slowly rolling out from everyone, please wait patiently.

kind coral May 30, 2020, 10:00 AM

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@spring zephyr You mean what a tournament

obtuse sparrow May 30, 2020, 10:00 AM

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My one friend unlink the account and can't open his pubg account

storm flumeBOT May 30, 2020, 10:00 AM

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If you have encountered an issue with the account unlinking feature, @obtuse sparrow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

spring zephyr May 30, 2020, 10:00 AM

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Name of the tournament?

tawny radish May 30, 2020, 10:01 AM

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Hi my account has been hacked in Twitter, He can join my account in pubg please anyone help me

kind coral May 30, 2020, 10:01 AM

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@spring zephyr I do not know

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@spring zephyr sorry

spring zephyr May 30, 2020, 10:01 AM

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@tawny radish Recover your social media account.

tawny radish May 30, 2020, 10:02 AM

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i can’t

dusty jasper May 30, 2020, 10:02 AM

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I want a solution to my problem. I purchased uc through someone on Facebook and I did not know that his shipping method is unofficial. Now when I do the shipping, uc is withdrawn from me. I have no fault of this and I did not know that there are unofficial shipping methods please help me...

I have not found the answer yet☹

spring zephyr May 30, 2020, 10:02 AM

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@tawny radish You have other login options?

tawny radish May 30, 2020, 10:02 AM

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Yes

spring zephyr May 30, 2020, 10:03 AM

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@tawny radish You want to unlink the hacked social media account from your PUBGM account right?

austere raft May 30, 2020, 10:03 AM

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@spring zephyr
Hi, I'm linked my new account of pubg for two social media accounts to recovery my old account it's okay?!

kind coral May 30, 2020, 10:03 AM

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@spring zephyr The name of the thorn Campus challenge

tawny radish May 30, 2020, 10:03 AM

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Yea

storm flumeBOT May 30, 2020, 10:03 AM

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Please refer to subpoint 2.5 in #faq for further information, @tawny radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr May 30, 2020, 10:03 AM

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@kind coral Sorry, but I don't have any info on that.

kind coral May 30, 2020, 10:04 AM

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@spring zephyr OK 😭😭😭

austere raft May 30, 2020, 10:04 AM

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@spring zephyr
@ItzAdiTya
Hi, I'm linked my new account of pubg for two social media accounts to recovery my old account it's okay?!

kind coral May 30, 2020, 10:04 AM

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m3e1_1 m3e1_3 m3e1_2

robust glacier May 30, 2020, 10:05 AM

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@spring zephyr bro now i have problem in korean version is there any channel for korrean pubg support?

spring zephyr May 30, 2020, 10:05 AM

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@austere raft Wait patiently, a moderator has already answered and noted your issue.

storm flumeBOT May 30, 2020, 10:06 AM

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We provide support only for the global English version of PUBG MOBILE here.

spring zephyr May 30, 2020, 10:06 AM

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@robust glacier ^

robust glacier May 30, 2020, 10:07 AM

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💔 ok

pliant latch May 30, 2020, 10:12 AM

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Hello! Is there a problem with sending verification email when you try to link your email in game? I tried three different email domains including Gmail one to no avail. Support automated script is sending me around in circles and I cannot get any help or answer from human support representative 😭

spring zephyr May 30, 2020, 10:14 AM

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@robust glacier You can contact in-game support if you need support regarding the Korean version.

robust glacier May 30, 2020, 10:14 AM

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@spring zephyr they didn’t help me or send my anything 😓

spring zephyr May 30, 2020, 10:15 AM

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Wait patiently, It can take up-to 90days to get a response.

dusty jasper May 30, 2020, 10:17 AM

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When I buy us from external websites, it is deducted from me because of my purchase from someone on Facebook and it turned out that it was an unofficial shipping method. I contacted support in the game and did not find any answer. Please help me, I want to solve the problem???

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Please help😔

spring zephyr May 30, 2020, 10:20 AM

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@dusty jasper If you will UC from unauthorized sources then it will get deducted. Please do not use any authorized sources to make purchases. You can't really do anything about that.
Contact in-game customer service for further info.

dusty jasper May 30, 2020, 10:22 AM

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@spring zephyr I will have to close the account in this case if I find no solution

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@spring zephyr I want to solve the problem because I am wronged. I do not have any income. I did not know that there are unofficial ways to buy .uc😭

storm flumeBOT May 30, 2020, 10:24 AM

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You can contact the customer service via the game settings, @dusty jasper. Refer to subpoint 5.3 in #faq for further instructions.

crystal ermine May 30, 2020, 10:27 AM

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Noob hacker

storm flumeBOT May 30, 2020, 10:28 AM

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Hello, @crystal ermine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

amber raptor May 30, 2020, 10:32 AM

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What's wrong Is there no protection that can stop cheaters? The daily income of the game is very high. We are tired and pay the high amounts of weapons. The guest account comes to us and kills us with the magical shot and speed?

sonic dew May 30, 2020, 10:33 AM

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Plz tell me how to get permanent gun skin?

📎 image0.png

storm flumeBOT May 30, 2020, 10:33 AM

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Hello, @amber raptor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

amber raptor May 30, 2020, 10:33 AM

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It is not normal what happens .. Out of 100 players, there are 80 cheats per game!

vivid merlin May 30, 2020, 10:34 AM

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@sonic dew you can get a chance to get one of the permanent gun skins in the bounty event, you spend 1 uc and try your luck to get one

sonic dew May 30, 2020, 10:35 AM

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Ok if I pay 1UC I do get limited time skin?

vivid merlin May 30, 2020, 10:35 AM

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@sonic dew yes but you would need to draw it, its basically a game of luck you spend 1 uc to upgrade the % chance for it to be dropped it's not a guaranteed drop

sonic dew May 30, 2020, 10:36 AM

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Ok

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Thanks for the info @vivid merlin

night cloak May 30, 2020, 10:39 AM

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Can i put a profile picture in my pubg account using my email?

vivid merlin May 30, 2020, 10:40 AM

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@night cloak yes only if the email is the account you are using if you change the email profile picture it will transfer, it might not happen right away though

civic pivot May 30, 2020, 10:43 AM

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📎 image0.png

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Received this, what to do next

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@sand path

sand path May 30, 2020, 10:44 AM

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Say yes. And say the hacker has linked his Facebook and email. Etc

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In a single message

civic pivot May 30, 2020, 10:45 AM

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Okay

true veldt May 30, 2020, 10:48 AM

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Hey I need help my account has been banned for no reason what can I do?

polar marshBOT May 30, 2020, 10:48 AM

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@true veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

serene plank May 30, 2020, 10:50 AM

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Hey, im speaking on behalf of a friend of mine who got his account hacked through his gmail, is there anything u guys can do to help out?

rustic blaze May 30, 2020, 10:50 AM

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I have been waiting 2 days since i gave them the twitter hacked username, @night cloak 😦

spring zephyr May 30, 2020, 10:51 AM

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@serene plank Does he have other login methods?

civic pivot May 30, 2020, 10:51 AM

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@sand path is it able to link email and phone same time?

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My phone register slot was open and email registered

spring zephyr May 30, 2020, 10:52 AM

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@civic pivot Yes, you can link your Email and phone number at the same time.

civic pivot May 30, 2020, 10:53 AM

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😮 that means hacker have linked phone aswell.. im so sure

rustic blaze May 30, 2020, 10:53 AM

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I have been waiting 2 days since i gave them the twitter hacked username, @night cloak 😦
@rustic blaze
@spring zephyr

civic pivot May 30, 2020, 10:53 AM

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How to know that @spring zephyr

tardy sand May 30, 2020, 10:54 AM

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📎 Screenshot_20200526_173722.jpg

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My dp is glitchy

storm flumeBOT May 30, 2020, 10:55 AM

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Hello, @tardy sand!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

mint turtle May 30, 2020, 10:56 AM

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Why is guncraft option not showing up?

vivid merlin May 30, 2020, 10:58 AM

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@mint turtle it's only for select few players it will be available to all soon

rustic gulch May 30, 2020, 10:59 AM

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@night cloak hey i complain about my unlink account 2 days no response yet regarding that

storm flumeBOT May 30, 2020, 10:59 AM

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If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vivid merlin May 30, 2020, 11:00 AM

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@rustic gulch it will take time just be patient and wait

rustic gulch May 30, 2020, 11:00 AM

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@vivid merlin how long

rustic blaze May 30, 2020, 11:00 AM

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How do i link my pubgm to my phone number? I've linked it with email.

vivid merlin May 30, 2020, 11:01 AM

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@rustic gulch we dont have am estimated time we just collect them and send them in, you must wait until the actual staff gets to your account

rustic gulch May 30, 2020, 11:01 AM

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@vivid merlin it's 22 days of unlink my old account

storm flumeBOT May 30, 2020, 11:01 AM

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If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 30, 2020, 11:01 AM

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@vivid merlin ?

rustic gulch May 30, 2020, 11:01 AM

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@vivid merlin 😞😞

vivid merlin May 30, 2020, 11:02 AM

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@rustic blaze I actually dont know that answer because I dont have that option GWseremePeepoThink

wicked dawn May 30, 2020, 11:07 AM

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I know the development / optimisation team is hopeless and all, but what tf is this ?

📎 Screenshot_2020-05-30-16-36-52-725_com.mxtech.videoplayer.ae.jpg

spring zephyr May 30, 2020, 11:09 AM

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@wicked dawn Please do report that bug in the #old channel with detailed info.

delicate meadow May 30, 2020, 11:10 AM

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My UC has been disappear for my account, I don't buy anything. What I should do? 😫

spring zephyr May 30, 2020, 11:10 AM

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@delicate meadow From where did you purchased the UC?

delicate meadow May 30, 2020, 11:11 AM

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I buy UC in game

wicked dawn May 30, 2020, 11:11 AM

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@spring zephyr Thats not a cheater report, thats some rushed up artwork

vivid merlin May 30, 2020, 11:11 AM

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does it say UC has been deducted?@delicate meadow

delicate meadow May 30, 2020, 11:11 AM

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Yeah

spring zephyr May 30, 2020, 11:11 AM

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@wicked dawn * I meant #old
Sorry my bad

delicate meadow May 30, 2020, 11:12 AM

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I don't know why@vivid merlin

night cloak May 30, 2020, 11:12 AM

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Can somebody help me

storm flumeBOT May 30, 2020, 11:12 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

vivid merlin May 30, 2020, 11:12 AM

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UC only deducts if you buy from an unofficial place, it will keep deducting uc until all the unauthorized UC has been taken

night cloak May 30, 2020, 11:13 AM

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I lost my pubg account by unlinking

storm flumeBOT May 30, 2020, 11:13 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

delicate meadow May 30, 2020, 11:13 AM

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Really I don't buy UC from unofficial page

storm flumeBOT May 30, 2020, 11:14 AM

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You can contact the customer service via the game settings, @delicate meadow. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr May 30, 2020, 11:14 AM

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Contact the in-game Customer service for this issue

night cloak May 30, 2020, 11:14 AM

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@storm flume I did but its been 3 weeks my account has not been recovered yet

delicate meadow May 30, 2020, 11:15 AM

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@spring zephyr Customer in game
don't help

night cloak May 30, 2020, 11:16 AM

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@sand path can u help me

proud quarry May 30, 2020, 11:18 AM

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My account hack please help me

storm flumeBOT May 30, 2020, 11:18 AM

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Please refer to subpoint 2.8 in #faq for further information, @proud quarry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

delicate meadow May 30, 2020, 11:20 AM

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How can I contact with game creator ?

serene plank May 30, 2020, 11:20 AM

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@spring zephyr nah he doesnt have any other acc linked

night cloak May 30, 2020, 11:21 AM

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Hello how to enable guncraft option

spring zephyr May 30, 2020, 11:21 AM

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@night cloak It's slowly rolling out for everyone. You will get it soon.

night cloak May 30, 2020, 11:21 AM

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Ok

chrome coyote May 30, 2020, 11:21 AM

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Kos kesh ha

night cloak May 30, 2020, 11:22 AM

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@spring zephyr can u help me bro plz

storm flumeBOT May 30, 2020, 11:22 AM

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Please refer to subpoint 2.8 in #faq for further information, @serene plank. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr May 30, 2020, 11:22 AM

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@chrome coyote Can you please state your issue in English.

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@night cloak What's the issue.

chrome coyote May 30, 2020, 11:23 AM

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@spring zephyr
I dont know english

spring zephyr May 30, 2020, 11:24 AM

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Which language do you prefer?

night cloak May 30, 2020, 11:24 AM

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@spring zephyr I lost my account by unlinking about 3-4 weeks ago I did every things in customer care but every time the send me message saying my account has been recovered but when I check I don't get my account back

storm flumeBOT May 30, 2020, 11:24 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

spring zephyr May 30, 2020, 11:28 AM

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@night cloak Sorry but, I can't really do anything about this.
Please do contact the customer service again and provide more info.

night cloak May 30, 2020, 11:29 AM

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@spring zephyr
I did everything sir I'm in really big trouble sir pubg customer care is really bad

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Account lost in unlink process

storm flumeBOT May 30, 2020, 11:30 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 11:31 AM

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Customer Support team is really very very bad

rustic blaze May 30, 2020, 11:32 AM

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@night cloak Its kinda taking time due to the current ammount of unlinking issues they're receiving.

storm flumeBOT May 30, 2020, 11:32 AM

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If you have encountered an issue with the account unlinking feature, @rustic blaze, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 11:32 AM

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They closed my conversation then say make a new conversation

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We glad to recover our recovery procedure almost done please check that....all etc.

peak barn May 30, 2020, 11:33 AM

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📎 IMG-20200530-WA0158.jpg

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Newer version ?

rustic blaze May 30, 2020, 11:33 AM

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Report it in #old @peak barn

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What verison you got currently?

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@peak barn

night cloak May 30, 2020, 11:34 AM

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But I'm unable to enter old account

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Where is gone when already done by support team

rustic blaze May 30, 2020, 11:34 AM

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@night cloak Use in-game support for this, We have nothing to do with this.

night cloak May 30, 2020, 11:34 AM

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Always open my new account

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You do this which is already happened to many many players

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If you don't do this many many players close there pubg mobile game then switch to another game

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Ok.... Mind it

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Your support is unable to process properly to recovery procedure.

spring zephyr May 30, 2020, 11:37 AM

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@peak barn Please check DMs and provide the info that I asked for.

night cloak May 30, 2020, 11:38 AM

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All time asking same question lost account id nickname, new account id

storm willow May 30, 2020, 11:38 AM

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@night cloak please use the account that is unlinked initially, if you contact CS with same linked account and the information provided is correct then there won’t be any issue in recovering.

night cloak May 30, 2020, 11:38 AM

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Which is already given many many this in support team

storm willow May 30, 2020, 11:39 AM

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What’s your old and new ID

night cloak May 30, 2020, 11:41 AM

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Old ID 5144357172
New ID 5830014896

storm willow May 30, 2020, 11:41 AM

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Meanwhile try contacting ingame CS again.. Please use the same Linked account that was unlinked earlier on .18 update. @night cloak

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Carefully follow the instructions below

severe portal May 30, 2020, 11:42 AM

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@storm willow I have same problem can you help me please

storm flumeBOT May 30, 2020, 11:42 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 11:42 AM

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@severe portal State your issue.

night cloak May 30, 2020, 11:42 AM

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Already done Sir all that things

severe portal May 30, 2020, 11:43 AM

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@storm willow my old account lost with unlinking features

storm flumeBOT May 30, 2020, 11:43 AM

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If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 11:43 AM

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Please do not try to understanding me to all this things

austere raft May 30, 2020, 11:43 AM

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@storm willow
Hi bro any news about my account?!

storm willow May 30, 2020, 11:43 AM

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Re- do again. @night cloak

tribal sandal May 30, 2020, 11:43 AM

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HI

night cloak May 30, 2020, 11:43 AM

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I wait already so much time

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Today i re do again

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@storm willow We have waited so much time. Any update when we will receive our account back.

storm flumeBOT May 30, 2020, 11:44 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 11:44 AM

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What will be happen again with in 7 days not ID recover again

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Then again you say me all this things again

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Thats it

storm willow May 30, 2020, 11:46 AM

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@night cloak The Account are being restored slowly for each and everyone (you can recheck this chat history most people got their account ) .
As long as the give information to CS is correct and the user contacted via same linked account that was unlinked - there won’t be any issue in recovering. Wait patiently

severe portal May 30, 2020, 11:47 AM

#

@storm willow I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help

storm flumeBOT May 30, 2020, 11:47 AM

#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 11:47 AM

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@severe portal follow above instructions ^

severe portal May 30, 2020, 11:48 AM

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@storm willow I have already follow all introduction but they have nothing do

night cloak May 30, 2020, 11:49 AM

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bring back unlink feature!

storm flumeBOT May 30, 2020, 11:49 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

austere raft May 30, 2020, 11:50 AM

#

@storm willow
Hi do u see me

night cloak May 30, 2020, 11:50 AM

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@storm willow I also answer properly Man... Right format right way

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@storm willow They just send same thing again and again

severe portal May 30, 2020, 11:50 AM

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@night cloak same bro

tough mulch May 30, 2020, 11:51 AM

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I'm playing this game season 3 and this 0.18 update i checked the update features and mistakley my account is unlink and 21 days i am chat customer service his do not recover my account Now i hat this game. This game customer service is very bad.

storm willow May 30, 2020, 11:51 AM

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@austere raft no update yet.. The instructions to recover account doesn’t say to link two account, why would you do that ?

storm flumeBOT May 30, 2020, 11:51 AM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 11:52 AM

#

@tough mulch follow above instructions

night cloak May 30, 2020, 11:52 AM

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Bring back unlink feature@storm willow

storm flumeBOT May 30, 2020, 11:52 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 11:52 AM

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@storm willow most have linked two account and they got it back.

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We are bored!

severe portal May 30, 2020, 11:52 AM

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@night cloak pubg mobile customer service is not focusing on this problem

austere raft May 30, 2020, 11:52 AM

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@storm willow
It's problem?!

storm willow May 30, 2020, 11:53 AM

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We do not know yet.. try asking customer support ingame. @austere raft

tough mulch May 30, 2020, 11:53 AM

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Customer service is very bad

#

Now i hate this game

storm willow May 30, 2020, 11:53 AM

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@night cloak you linked 2 accounts too? To the newly made account

night cloak May 30, 2020, 11:53 AM

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@storm willow yes

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@tough mulch Same here me and all players which is already trust in there support team which is very bad

austere raft May 30, 2020, 11:53 AM

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@storm willow
I can't ask them now coz I can't start new conversation

tough mulch May 30, 2020, 11:54 AM

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This is lost my 20k money

storm willow May 30, 2020, 11:54 AM

#

@night cloak did you read any instructions that says to do so?

severe portal May 30, 2020, 11:54 AM

#

@tough mulch Pubg mobile customer service is very bad

austere raft May 30, 2020, 11:54 AM

#

@storm willow
I read it

night cloak May 30, 2020, 11:54 AM

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@storm willow yes

severe portal May 30, 2020, 11:54 AM

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Now I hate this game

storm willow May 30, 2020, 11:55 AM

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I don’t understand why people do extra stuffs, (adding another account ) and making things complicated

tough mulch May 30, 2020, 11:55 AM

#

Report all members in this game customer service

severe portal May 30, 2020, 11:55 AM

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@tough mulch yes bro

storm flumeBOT May 30, 2020, 11:55 AM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 11:55 AM

#

@tough mulch @severe portal If you follow the instructions correctly there won’t be any issue.

austere raft May 30, 2020, 11:56 AM

#

@storm willow
Coz the pubg put complicated instructions

storm willow May 30, 2020, 11:56 AM

#

@tough mulch stop spamming

#

@austere raft you had a video link for reference

austere raft May 30, 2020, 11:56 AM

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@storm willow
I don't have link

night cloak May 30, 2020, 11:57 AM

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@storm willow Some of them have linked two account. They have received it.

storm willow May 30, 2020, 11:57 AM

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@night cloak who example ?

austere raft May 30, 2020, 11:57 AM

#

@storm willow
First time I'm fill forms and I don't got any response, every day the pubg do something make the players confused

storm willow May 30, 2020, 11:58 AM

#

@austere raft just wait patiently Until they fix the issue

severe portal May 30, 2020, 11:58 AM

#

I am going to report this game

tough mulch May 30, 2020, 11:58 AM

#

What u say I'm chat customer service 10 time with correct information. But he do not recover my account

austere raft May 30, 2020, 11:59 AM

#

@tough mulch
Here too

polar marshBOT May 30, 2020, 11:59 AM

#

@summer geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 30, 2020, 11:59 AM

#

@storm willow is there shortage of staff due to covid-19?

severe portal May 30, 2020, 12:00 PM

#

I have spend 25k money on this game

storm willow May 30, 2020, 12:00 PM

#

People who follows the instruction provided Had no issue at all.. they all are slowly getting their accounts back.
Some people failed to follow instructions in the process of recovery, All you need to do it wait for them to fix it.

thorny barn May 30, 2020, 12:01 PM

#

I have spend 25k money on this game
@severe portal USD?

#

lol

storm willow May 30, 2020, 12:01 PM

#

@night cloak The team is working day and night without any leave for sorting this problem.

tough mulch May 30, 2020, 12:01 PM

#

What wait 23 days my account not recover

night cloak May 30, 2020, 12:01 PM

#

if i delete facebook in facebook.com will i see facebook logo in game, right-top corner? i just need unlink facebook please helpme@storm willow

storm flumeBOT May 30, 2020, 12:01 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal May 30, 2020, 12:01 PM

#

@tough mulch same bro

storm willow May 30, 2020, 12:02 PM

#

@night cloak read the message from Machete 2.0

austere raft May 30, 2020, 12:02 PM

#

@storm willow
I'm fill three forms first time, and now I'm sent for CS my information and they don't recover my account

tough mulch May 30, 2020, 12:02 PM

#

@severe portal Pagal han pubg waly

severe portal May 30, 2020, 12:03 PM

#

@tough mulch haa bro ye log milkar hamara Chu***ya kaat rahe hai

storm willow May 30, 2020, 12:03 PM

#

@austere raft Only in GAme Customer support method needs to be done.

storm flumeBOT May 30, 2020, 12:03 PM

#

Please do not use any other language aside from English in this channel, @severe portal. Refer to #613267301243944960 for language channels.

thorny barn May 30, 2020, 12:03 PM

#

f

night cloak May 30, 2020, 12:03 PM

#

@storm willow i read that but no answer

#

They are messaging us only on weekends.Why?

tough mulch May 30, 2020, 12:03 PM

#

@severe portal yaar bhai aap kahn say ho

severe portal May 30, 2020, 12:03 PM

#

@tough mulch UP

storm flumeBOT May 30, 2020, 12:04 PM

#

Please do not use any other language aside from English in this channel, @tough mulch. Refer to #613267301243944960 for language channels.

noble ether May 30, 2020, 12:04 PM

#

Today I played 10 matches in that 1 matches I got killed by hacker...Pubg do you have any anticheat system

austere raft May 30, 2020, 12:04 PM

#

@storm willow
I'm waiting for three weeks and more, the season will end and my account not back,

storm willow May 30, 2020, 12:04 PM

#

@night cloak will be available in future

tough mulch May 30, 2020, 12:04 PM

#

Ok sorry

#

Please tell what date to fix this problem

stoic flame May 30, 2020, 12:05 PM

#

when 0.19 global stable update will be release?

night cloak May 30, 2020, 12:05 PM

#

@storm willow ok thanks but when? maybe in the 0.19 update?

storm willow May 30, 2020, 12:05 PM

#

@austere raft may be because you linked two account that’s causing an issue, not sure wait for the CS team to fix it

#

@night cloak no ETA

storm flumeBOT May 30, 2020, 12:05 PM

#

We currently do not have a specific release date for the upcoming update, @stoic flame. Once we do, we will publish further information in #news.

shy mist May 30, 2020, 12:05 PM

#

@stoic flame JUNE 1ST

night cloak May 30, 2020, 12:05 PM

#

@storm willow don't making fool to all those players which is smarter then you we are playing pubg mobile since till Season 2 Ok, so don't understand what is right and what is wrong

stoic flame May 30, 2020, 12:06 PM

#

thanks

severe portal May 30, 2020, 12:06 PM

#

@night cloak right bro

pulsar forum May 30, 2020, 12:06 PM

#

How can I delete the new email link

night cloak May 30, 2020, 12:06 PM

#

@storm willow thank you boy

high stag May 30, 2020, 12:06 PM

#

Helo

stoic flame May 30, 2020, 12:06 PM

#

waiting for new map for deathmatch library

austere raft May 30, 2020, 12:06 PM

#

@storm willow
It's okay thanks, and we need the unlink feature back to unlink the other account

storm flumeBOT May 30, 2020, 12:06 PM

#

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 12:06 PM

#

@night cloak Feel free to post feedbacks about the game in #old
I’m not here to fool anyone.

glossy ore May 30, 2020, 12:06 PM

#

Any solution

📎 Screenshot_2020-05-30-14-01-48-610_com.tencent.ig.jpg

#

I downloaded from playstore

shy mist May 30, 2020, 12:07 PM

#

@pulsar forum Delete the email account from ur phone

night cloak May 30, 2020, 12:07 PM

#

Just tell your pubg mobile customer support team to recover all accounts properly in proper way within 7 days or a week

earnest mica May 30, 2020, 12:07 PM

#

Update to the latest version

glossy ore May 30, 2020, 12:07 PM

#

Its downloaded from playstore there is no update

tough mulch May 30, 2020, 12:07 PM

#

@glossy ore no solution bro my account lost 23 days but pubg is not recover my account

pulsar forum May 30, 2020, 12:07 PM

#

@shy mist The e-mail has been linked to the game, and the e-mail has been destroyed.

night cloak May 30, 2020, 12:08 PM

#

@glossy ore do a routine repair or reinstall the game

#

Don't make me fool to make a new conversation again and again we are answering your BOT asking questions which is send to your support team later

polar marshBOT May 30, 2020, 12:08 PM

#

@high stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 30, 2020, 12:08 PM

#

@tough mulch make sure to provide them the right information

shy mist May 30, 2020, 12:08 PM

#

@pulsar forum Well dude Try to recover lost email from secondary account and later delete the linked one

tough mulch May 30, 2020, 12:08 PM

#

@night cloak yes bro 10 time i provide correct information

ocean pilot May 30, 2020, 12:08 PM

#

Framedrops issue has not been fixed by pubgm..they are locking cpu at low frequency even for high-end devices which is causing major framedrops..and iam gonna let everyone know about this.every stream,every major content creator in the community.i have put 2years in this game and money and right now i can't play because of this.

night cloak May 30, 2020, 12:09 PM

#

@tough mulch if so you will be getting the account soon

pulsar forum May 30, 2020, 12:10 PM

#

I want to get in touch with Musharraf.
Are there supervisors?

austere raft May 30, 2020, 12:10 PM

#

@night cloak
If I linked my new account with phone number and email, it's maybe will be a problem?! And the CS will can't recover my old account?!

storm flumeBOT May 30, 2020, 12:10 PM

#

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 12:10 PM

#

Follow that video

shy mist May 30, 2020, 12:10 PM

#

@ocean pilot In 0.19 update I heard pubg might support 90Ghz ..Wait for update

night cloak May 30, 2020, 12:11 PM

#

@pulsar forum what's the issue

austere raft May 30, 2020, 12:11 PM

#

@night cloak
Really!! I do that thousands times

tough mulch May 30, 2020, 12:11 PM

#

What 0.19 update to fix this problem what u say 🤔🤔

pulsar forum May 30, 2020, 12:13 PM

#

@night cloak I've been linked to my email in the
How can I delete the email from playing

night cloak May 30, 2020, 12:13 PM

#

No more update will fix this pubg games which is all time always be here

tough mulch May 30, 2020, 12:13 PM

#

@night cloak bilkul

night cloak May 30, 2020, 12:13 PM

#

@pulsar forum the unlinking feature is disabled at the moment

#

Hacker, frame drop, lag, account lost, glitches thats all etc.

glossy ore May 30, 2020, 12:14 PM

#

Stuck like this

📎 Screenshot_2020-05-30-14-10-38-014_com.tencent.ig.jpg

austere raft May 30, 2020, 12:14 PM

#

@night cloak
Stupid step from the pubg!

thorny barn May 30, 2020, 12:14 PM

#

@glossy ore redownload pubg

night cloak May 30, 2020, 12:14 PM

#

@glossy ore restart the game

ocean pilot May 30, 2020, 12:14 PM

#

@shy mist bro thats not what i said..i just want 60fps like before

thorny barn May 30, 2020, 12:14 PM

#

mayb your wifi

#

is extreme on mobile 60fps?

ocean pilot May 30, 2020, 12:15 PM

#

@thorny barn yes,extreme is 60fps

thorny barn May 30, 2020, 12:15 PM

#

NOICE

#

what about high

#

30 fps?

ocean pilot May 30, 2020, 12:15 PM

#

High is 30

thorny barn May 30, 2020, 12:15 PM

#

k

austere raft May 30, 2020, 12:15 PM

#

The moderators here always busy

glossy ore May 30, 2020, 12:15 PM

#

@thorny barn wifi is good

📎 Screenshot_2020-05-30-14-15-23-691_org.zwanoo.android.speedtest.jpg

thorny barn May 30, 2020, 12:16 PM

#

@glossy ore redownload pubg then

#

i get problems like that too sometimes

#

?

night cloak May 30, 2020, 12:17 PM

#

@tough mulch you can have conversations in #chat

tough mulch May 30, 2020, 12:18 PM

#

@night cloak I'm very angry this game 😡😡

night cloak May 30, 2020, 12:18 PM

#

Try to play another game why are you spending much more time here where your time value which is spending day or night in game and purchase uc RP 2 times not important to him

#

Another game is better then it

#

No hackers, frame drop or account lost there

tough mulch May 30, 2020, 12:19 PM

#

@night cloak good bro this game is very bad now

severe portal May 30, 2020, 12:20 PM

#

@tough mulch I will try another game because this game is very bad

glossy ore May 30, 2020, 12:23 PM

#

Still same problem

📎 Screenshot_2020-05-30-14-22-32-417_com.tencent.ig.jpg

night cloak May 30, 2020, 12:24 PM

#

I have linked two social media accounts to the new account. Is that causing a problem while recovering? @night cloak

worn river May 30, 2020, 12:25 PM

#

Help me

📎 IMG-20200523-WA0001.jpg

#

Unistall 2 and install again to again but no every time this pop up

earnest mica May 30, 2020, 12:26 PM

#

@worn river go to playstore and check if any update is their or not

worn river May 30, 2020, 12:27 PM

#

No update play store already update

earnest mica May 30, 2020, 12:27 PM

#

Or maybe its a bug which may be corrected after some time

solar oxide May 30, 2020, 12:28 PM

#

Help me pubg

glossy ore May 30, 2020, 12:28 PM

#

📎 Screenshot_2020-05-30-14-28-07-493_com.tencent.ig.jpg

worn river May 30, 2020, 12:28 PM

#

@earnest mica past 15 days only one answer it's bug wait some days

glossy ore May 30, 2020, 12:28 PM

#

Reinstalled like 3times

#

And did repair

#

Is this a server problem or something

solar oxide May 30, 2020, 12:29 PM

#

Hack arabia all hack play arabia playing

thorny barn May 30, 2020, 12:30 PM

#

@tropic badger wrong channel my dude

glossy ore May 30, 2020, 12:30 PM

#

@solar oxide its arabs

solar oxide May 30, 2020, 12:31 PM

#

@glossy ore you hack

glossy ore May 30, 2020, 12:31 PM

#

No

solar oxide May 30, 2020, 12:31 PM

#

Yes yes

glossy ore May 30, 2020, 12:31 PM

#

Why you think that

solar oxide May 30, 2020, 12:32 PM

#

all of you are using cheat. Arabs

glossy ore May 30, 2020, 12:32 PM

#

5mods online and no one respnding

#

@solar oxide thats racist

worn river May 30, 2020, 12:32 PM

#

@solar oxide but iam not using

rustic blaze May 30, 2020, 12:32 PM

#

Stop going off topic, for conversation use #pubg-mobile

plush chasm May 30, 2020, 12:32 PM

#

which channel do I report idiots on team on solo?

worn river May 30, 2020, 12:32 PM

#

Any cheat

solar oxide May 30, 2020, 12:33 PM

#

Arabs don't play normally, they're all cheat, funky

rustic blaze May 30, 2020, 12:33 PM

#

which channel do I report idiots on team on solo?
@plush chasm #cheater-reports

glossy ore May 30, 2020, 12:33 PM

#

Where are the mods

hasty fractal May 30, 2020, 12:33 PM

#

@plush chasm in game

worn river May 30, 2020, 12:33 PM

#

@solar oxide bhai mere bhi je problm hai..

#

Maine toh cheat use nhi kiya

rustic blaze May 30, 2020, 12:34 PM

#

English please, and move to #pubg-mobile if you dont have any issue!!!

polar marshBOT May 30, 2020, 12:34 PM

#

@plush chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worn river May 30, 2020, 12:35 PM

#

@rustic blaze hepl

📎 IMG-20200523-WA0001.jpg

glossy ore May 30, 2020, 12:35 PM

#

📎 Screenshot_2020-05-30-14-28-07-493_com.tencent.ig.jpg

rustic blaze May 30, 2020, 12:35 PM

#

Many people is facing this issue, report it at #old

robust vigil May 30, 2020, 12:35 PM

#

Guys dm me, @glossy ore @worn river

haughty temple May 30, 2020, 12:39 PM

#

Hello i want to unlink my facebook from the game because i have problem in my facebook account

storm flumeBOT May 30, 2020, 12:39 PM

#

If you have encountered an issue with the account unlinking feature, @haughty temple, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

crisp garden May 30, 2020, 12:40 PM

#

Is your FB account hacked or something? Because ūnlink is not possible atm

polar marshBOT May 30, 2020, 12:40 PM

#

@glacial gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glacial gorge May 30, 2020, 12:42 PM

#

I am not getting guncraft sk12 but some of my friends already got it

earnest mica May 30, 2020, 12:42 PM

#

@glacial gorge you have to redeem it

glacial gorge May 30, 2020, 12:43 PM

#

Where ?

night cloak May 30, 2020, 12:43 PM

#

@glacial gorge it will be releasing for all soon

earnest mica May 30, 2020, 12:44 PM

#

No one is getting s12k guncraft now

fallen adder May 30, 2020, 12:44 PM

#

Was it to get to diamond or platinum to get those S1 pants back in season 1, I swear it was to get to crown

earnest mica May 30, 2020, 12:44 PM

#

The event isn't arrived yet

night cloak May 30, 2020, 12:44 PM

#

@fallen adder please do change your username

fallen adder May 30, 2020, 12:45 PM

#

Done ^

night cloak May 30, 2020, 12:45 PM

#

@glacial gorge it started to roll out, please be patient

earnest mica May 30, 2020, 12:45 PM

#

Yup

tough mulch May 30, 2020, 12:45 PM

#

I'm playing this game season 3 and this 0.18 update i checked the update features and mistakley my account is unlink and 21 days i am chat customer service his do not recover my account Now i hat this game. This game customer service is very bad.

fallen adder May 30, 2020, 12:45 PM

#

My question ^

tough mulch May 30, 2020, 12:46 PM

#

I hate pubg

night cloak May 30, 2020, 12:47 PM

#

@fallen adder I don't remember that , you can ask about that in #pubg-mobile

fallen adder May 30, 2020, 12:47 PM

#

Thanks 🙂

night cloak May 30, 2020, 12:47 PM

#

@tough mulch you'll get your account only if you have provided the right informations

tough mulch May 30, 2020, 12:48 PM

#

@night cloak bro i provide all information

#

10 time

daring kindle May 30, 2020, 12:49 PM

#

Pls halp me

#

My account lost

#

Pls my account recover me

#

Pubg valo

blissful jetty May 30, 2020, 12:52 PM

#

hi

tough mulch May 30, 2020, 12:53 PM

#

@daring kindle Yes bro

#

@daring kindle bro mera be 23 days say nahi aya

barren coral May 30, 2020, 12:53 PM

#

Hi

tough mulch May 30, 2020, 12:53 PM

#

@barren coral hy

barren coral May 30, 2020, 12:54 PM

#

My account was hacked

blissful jetty May 30, 2020, 12:54 PM

#

I have been hacked my account Jamil I want help please

polar marshBOT May 30, 2020, 12:54 PM

#

@daring kindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tough mulch May 30, 2020, 12:54 PM

#

@barren coral kaisa huwa

blissful jetty May 30, 2020, 12:54 PM

#

I have been hacked my account Jamil I want help please

barren coral May 30, 2020, 12:55 PM

#

Fb pe ek post tha use pe touch kiya to hacked hogya

#

Gunskin vagera ke chakker main

storm flumeBOT May 30, 2020, 12:55 PM

#

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

tough mulch May 30, 2020, 12:55 PM

#

@barren coral Sorry bhai aab kuch nahi kaar sakty

barren coral May 30, 2020, 12:55 PM

#

Kyu

blissful jetty May 30, 2020, 12:55 PM

#

I have been hacked my account Jamil I want help please

wanton spruce May 30, 2020, 12:56 PM

#

Hello
I have link my Gmail to my pubg mobile account and I want to unlink my facebook account from pubg mobile account but unlink button not exist

storm flumeBOT May 30, 2020, 12:56 PM

#

If you have encountered an issue with the account unlinking feature, @wanton spruce, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

covert silo May 30, 2020, 12:56 PM

#

even after ingame report, cheaters are still playing freely and ruins others match

blissful jetty May 30, 2020, 12:56 PM

#

I have been hacked my account Jamil I want help please

tough mulch May 30, 2020, 12:56 PM

#

@barren coral ku kay mera season 3 ka account iesi galti say huwa hack ma nay Facebook say connect ki thi or ma Facebook ma aak free uc wali link ma gaya tha

vale moss May 30, 2020, 12:57 PM

#

Hello

blissful jetty May 30, 2020, 12:57 PM

#

I have been hacked my account Jamil I want help please

desert plaza May 30, 2020, 12:57 PM

#

@blissful jetty No need to spam your message.

barren coral May 30, 2020, 12:57 PM

#

Bhaiera bhi season 3 ka tha

#

S7 Rp liua huava th

blissful jetty May 30, 2020, 12:58 PM

#

@blissful jetty No need to spam your message.

tough mulch May 30, 2020, 12:58 PM

#

@barren coral G bhai mera aak account season 3 ka season 9 ma hack huwa or aab dusra season 13 ma unlink ho gaya

storm flumeBOT May 30, 2020, 12:58 PM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

barren coral May 30, 2020, 12:58 PM

#

📎 Screenshot_2020-05-04-10-47-23-88_dac7cc7571c39b392df64923967cf7da.png

storm flumeBOT May 30, 2020, 12:58 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @vale moss.

polar marshBOT May 30, 2020, 12:58 PM

#

@vale moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

barren coral May 30, 2020, 12:58 PM

#

Axe king wala

tough mulch May 30, 2020, 12:58 PM

#

@storm flume bot hahahha

barren coral May 30, 2020, 12:59 PM

#

Nhai photos dekha

#

Bhai

lavish zodiac May 30, 2020, 12:59 PM

#

If i forget my facebook acc , can i unlink it ?

storm flumeBOT May 30, 2020, 12:59 PM

#

If you have encountered an issue with the account unlinking feature, @lavish zodiac, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

barren coral May 30, 2020, 12:59 PM

#

Axe king wala mera account tha

fiery solar May 30, 2020, 1:01 PM

#

Bro plzz visit my channel by clicking my profile agar aapko accha lage content toh plzz Subscribe JARUR KARLENA

tough mulch May 30, 2020, 1:01 PM

#

@barren coral yaar bhai kuch nahi ho sakta

barren coral May 30, 2020, 1:01 PM

#

Lekin fb account mare frind ma bhi show nhi ho rha

#

Mera fb bhi blocked hogya hai

tough mulch May 30, 2020, 1:02 PM

#

@barren coral Yes bro pata ha disabled ka option ata ha

#

Facebook ma

barren coral May 30, 2020, 1:02 PM

#

Visit to cammunity standerd

#

Ase

wary ether May 30, 2020, 1:03 PM

#

I want to ask that now can we login with android phone of account also on iOS device and we will not face any problem in signing in

barren coral May 30, 2020, 1:03 PM

#

📎 Screenshot_2020-05-05-13-53-03-64.png

fiery solar May 30, 2020, 1:03 PM

#

Ab kuch nhi hoo skta bhai

#

Sorry

wary ether May 30, 2020, 1:04 PM

#

I haven't used android to sign in

#

My account is back of ios

tough mulch May 30, 2020, 1:04 PM

#

@barren coral yes bro mera be bilkul asy hi huwa tha ma nay YouTube ma video be dekhi paar kuch nahi ho saka

wary ether May 30, 2020, 1:04 PM

#

I am just saying that can we login in now

#

Please tell

barren coral May 30, 2020, 1:04 PM

#

No

fiery solar May 30, 2020, 1:04 PM

#

No

wary ether May 30, 2020, 1:05 PM

#

And we will not face any issues

barren coral May 30, 2020, 1:05 PM

#

Bhai 2 sal ki mahnat thi bhai

#

69 lv ka account tha

tough mulch May 30, 2020, 1:06 PM

#

@barren coral bhai ma samjh sakta hoon aap ko link ma nahi jana chaiya tha

wary ether May 30, 2020, 1:06 PM

#

Please tell about my issue

barren coral May 30, 2020, 1:06 PM

#

Lekin muje iske bare main pta hi nhi tha

tough mulch May 30, 2020, 1:07 PM

#

@barren coral kaab huwa hack

sand path May 30, 2020, 1:07 PM

#

@cold otter ID?

barren coral May 30, 2020, 1:07 PM

#

30april

#

2020

cold otter May 30, 2020, 1:08 PM

#

@night cloak can i send you link that streamer past 25days in same id using cheats n streaming nothing happen to him no id banned even channel still active how can we play if cheaters like that even now i dont feel to buy anymiore royal pass or upgrade gun skin if we cant able to play game

sand path May 30, 2020, 1:08 PM

#

@cold otter You have ID?

storm flumeBOT May 30, 2020, 1:08 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @cold otter:

:white_small_square: http://bit.ly/37Lgfbm

night cloak May 30, 2020, 1:09 PM

#

@cold otter ^^

cold otter May 30, 2020, 1:09 PM

#

@cold otter You have ID?
@sand path i send you dm his stream link i know only his id name player id i dont know

flat bobcat May 30, 2020, 1:09 PM

#

Honestly @cold otter , the managers of PUBG don’t care. The staff do, managers no. There’s a complete lack of resource put to banning cheatersz

#

Volunteers here are great though, but they are just that - volunteers.

#

It’s a disgrace tbh

tidal dirge May 30, 2020, 1:10 PM

#

Is @robust vigil available?

storm flumeBOT May 30, 2020, 1:10 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fickle arch May 30, 2020, 1:11 PM

#

Do you want the identity of the players who use hacking in the live broadcast every day

#

Brother, every day we report to those who use hackers and nothing happens to them

flat bobcat May 30, 2020, 1:13 PM

#

And what do Tencent say about hackers?

#

Nothing

cold otter May 30, 2020, 1:13 PM

#

@cold otter You have ID?
@sand path that his id name

📎 unknown.png

fickle arch May 30, 2020, 1:14 PM

#

Since Season 2, the YouTube user has played 11 Concorde titles and uses breakouts unconditionally

robust vigil May 30, 2020, 1:14 PM

#

Hey, @tidal dirge. How can i help?

mighty mauve May 30, 2020, 1:16 PM

#

hello i meed unlock my account please id : 5215049881

fickle arch May 30, 2020, 1:17 PM

#

Today, someone inside the game killed me and was walking at lightning speed

upper frigate May 30, 2020, 1:18 PM

#

How come i dont have the guncraft page?

short eagle May 30, 2020, 1:20 PM

#

It isnt out for everyone yet @upper frigate

fickle arch May 30, 2020, 1:20 PM

#

📎 unknown.png

upper frigate May 30, 2020, 1:20 PM

#

Oh

robust vigil May 30, 2020, 1:20 PM

#

It will be available for everyone soon, @upper frigate. Be patient!

covert silo May 30, 2020, 1:20 PM

#

where to report hacker except ingame

flat bobcat May 30, 2020, 1:20 PM

#

Are you Tencent staff @robust vigil ?

robust vigil May 30, 2020, 1:20 PM

#

No, just a helper.

fickle arch May 30, 2020, 1:20 PM

#

Where to protect the company from those who use fraud without accountability

flat bobcat May 30, 2020, 1:21 PM

#

Ok 👍

mighty mauve May 30, 2020, 1:21 PM

#

I need unlock my account please

eternal arrow May 30, 2020, 1:22 PM

#

I want to unlink gmail please help someone

storm flumeBOT May 30, 2020, 1:22 PM

#

If you have encountered an issue with the account unlinking feature, @eternal arrow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 1:23 PM

#

@mighty mauve what happened to your account ?

short eagle May 30, 2020, 1:23 PM

#

@covert silo you could use #cheater-reports when it opens or http://cheater-report.pubgm.cc/

storm flumeBOT May 30, 2020, 1:23 PM

#

Hello, @fickle arch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tough mulch May 30, 2020, 1:24 PM

#

@short eagle what is this

polar marshBOT May 30, 2020, 1:24 PM

#

@mighty mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

last sail May 30, 2020, 1:24 PM

#

Hello

#

My Facebook account has been stolen from me and I cannot log in to PUBGM. Hope you can help me to recover my account

crisp garden May 30, 2020, 1:25 PM

#

Recover your Facebook account

last sail May 30, 2020, 1:25 PM

#

I can’t😫

short eagle May 30, 2020, 1:26 PM

#

@short eagle what is this
@tough mulch wdym by that?

crisp garden May 30, 2020, 1:26 PM

#

You have any other social media linked? And I'm sure Facebook will help you if your account is stolen

tough mulch May 30, 2020, 1:27 PM

#

What date to recover my account

storm flumeBOT May 30, 2020, 1:27 PM

#

Please refer to subpoint 2.5 in #faq for further information, @last sail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

last sail May 30, 2020, 1:28 PM

#

I don’t have another social media linked with my PUBGM account

tough mulch May 30, 2020, 1:28 PM

#

All members report this game

#

This game waste my 20k money

last sail May 30, 2020, 1:29 PM

#

If you want, I can prove my identity to recover my account

robust vigil May 30, 2020, 1:29 PM

#

Not the games fault, @tough mulch. You chose to spend that amount of money.

tough mulch May 30, 2020, 1:29 PM

#

@robust vigil who are you

robust vigil May 30, 2020, 1:30 PM

#

Unfortunatly, we cannot help you regarding facebook, @last sail. Please contact the facebook support.

#

No one. Just here helping people out, @tough mulch. You need help?

night cloak May 30, 2020, 1:30 PM

#

@robust vigil I need

#

@robust vigil I want my account back

storm flumeBOT May 30, 2020, 1:30 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tough mulch May 30, 2020, 1:31 PM

#

@robust vigil what help

robust vigil May 30, 2020, 1:31 PM

#

What exactly happened to your account, @night cloak?

last sail May 30, 2020, 1:31 PM

#

Ok thanks 😩😩

night cloak May 30, 2020, 1:31 PM

#

I lost my account by unlinking

storm flumeBOT May 30, 2020, 1:31 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 1:31 PM

#

@robust vigil recover my account

crisp garden May 30, 2020, 1:31 PM

#

Follow machete

storm willow May 30, 2020, 1:32 PM

#

@night cloak follow the message from Machete 2.0

tough mulch May 30, 2020, 1:32 PM

#

@night cloak I'm playing this game season 3 and this 0.18 update i checked the update features and mistakley my account is unlink and 21 days i am chat customer service his do not recover my account Now i hat this game. This game customer service is very bad.

storm flumeBOT May 30, 2020, 1:32 PM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 30, 2020, 1:32 PM

#

@tough mulch what’s your old and new ID?

night cloak May 30, 2020, 1:32 PM

#

@storm willow tried more than 4 times

storm willow May 30, 2020, 1:33 PM

#

@night cloak old and new ID?

night cloak May 30, 2020, 1:33 PM

#

@tough mulch pubg don't care about their users they care to earn money

tough mulch May 30, 2020, 1:33 PM

#

Old I'd= DS丨BEAST and new I'd=UMERBHATTI8819

storm willow May 30, 2020, 1:34 PM

#

@tough mulch Numeric char ID

tough mulch May 30, 2020, 1:35 PM

#

Old account=5624099856
New account=5830450738

night cloak May 30, 2020, 1:35 PM

#

@storm willow can u recover my account sir

earnest igloo May 30, 2020, 1:35 PM

#

Where can i get the link to the beta?

craggy blade May 30, 2020, 1:35 PM

#

@earnest igloo in #news

storm flumeBOT May 30, 2020, 1:35 PM

#

You can apply for the PUBG MOBILE beta program here, @earnest igloo:

:white_small_square: https://bit.ly/pubgm-beta-0190

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

tough mulch May 30, 2020, 1:36 PM

#

@storm willow please sir recover my account

polar marshBOT May 30, 2020, 1:36 PM

#

@vale sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty locust May 30, 2020, 1:36 PM

#

Hello, where I can enable, when I watch on right or left

eternal arrow May 30, 2020, 1:36 PM

#

Help me unlink my google please

storm flumeBOT May 30, 2020, 1:36 PM

#

If you have encountered an issue with the account unlinking feature, @eternal arrow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 1:37 PM

#

@storm willow sir u there

craggy blade May 30, 2020, 1:37 PM

#

@lofty locust You mean peek?

lofty locust May 30, 2020, 1:37 PM

#

Yes

#

Like I peek on right or left

night cloak May 30, 2020, 1:37 PM

#

@tough mulch bro will he recover account

eternal arrow May 30, 2020, 1:37 PM

#

Please someone help unlink my google its very very urgent

storm flumeBOT May 30, 2020, 1:37 PM

#

If you have encountered an issue with the account unlinking feature, @eternal arrow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tough mulch May 30, 2020, 1:37 PM

#

@storm willow old I'd= 5624099856 and new I'd=5830450738

craggy blade May 30, 2020, 1:37 PM

#

@lofty locust In settings

lofty locust May 30, 2020, 1:37 PM

#

Yes but where

eternal arrow May 30, 2020, 1:38 PM

#

Shut up @storm flume

craggy blade May 30, 2020, 1:38 PM

#

@lofty locust basic.

tough mulch May 30, 2020, 1:38 PM

#

@night cloak i don't know bro

lofty locust May 30, 2020, 1:38 PM

#

Yes I am in basic and which to enable

#

Peek & Fire enable?

craggy blade May 30, 2020, 1:38 PM

#

@lofty locust Yes

#

Peek and fire

#

Enable it

lofty locust May 30, 2020, 1:39 PM

#

Ok thanks!

craggy blade May 30, 2020, 1:39 PM

#

Welcome :)

night cloak May 30, 2020, 1:39 PM

#

@storm willow where are u sir

earnest igloo May 30, 2020, 1:39 PM

#

Beta doesn't download ios

#

What should i do?

tough mulch May 30, 2020, 1:40 PM

#

@night cloak your account is unlink?

storm flumeBOT May 30, 2020, 1:40 PM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

craggy blade May 30, 2020, 1:40 PM

#

@earnest igloo Follow the message by machete.

night cloak May 30, 2020, 1:40 PM

#

@storm willow
Old char id-5493016713
New char id-5828541549

#

@tough mulch yes bro

earnest igloo May 30, 2020, 1:40 PM

#

@craggy blade which message?

craggy blade May 30, 2020, 1:42 PM

#

Please check above. @earnest igloo

tough mulch May 30, 2020, 1:42 PM

#

@storm willow are you here sir

storm willow May 30, 2020, 1:42 PM

#

Noted @tough mulch @night cloak

tough mulch May 30, 2020, 1:43 PM

#

@storm willow please help sir

night cloak May 30, 2020, 1:43 PM

#

@storm willow plz help sir😫😫

storm willow May 30, 2020, 1:44 PM

#

@tough mulch @night cloak you both need to wait

night cloak May 30, 2020, 1:44 PM

#

@storm willow will u recover our account bro

storm willow May 30, 2020, 1:45 PM

#

Might take a couple of days.. we are just collecting data to sort the issue.

earnest igloo May 30, 2020, 1:45 PM

#

@craggy blade I filled the form, when will i get it?

tough mulch May 30, 2020, 1:45 PM

#

@storm willow sir I'm waiting 23 days

night cloak May 30, 2020, 1:47 PM

#

@tough mulch bro I been waiting since the day that unlinked update came

storm flumeBOT May 30, 2020, 1:47 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

craggy blade May 30, 2020, 1:47 PM

#

You will be contacted in near future if your are selected or ask @storm willow for confirmation. @earnest igloo

earnest igloo May 30, 2020, 1:47 PM

#

@storm willow What do you say?

storm willow May 30, 2020, 1:50 PM

#

@earnest igloo were you asking about Beta?

#

if you have applied on the link, wait for email. You will receive mail only if you get selected. @earnest igloo

vocal jungle May 30, 2020, 1:51 PM

#

Possible server link

storm flumeBOT May 30, 2020, 1:51 PM

#

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

austere raft May 30, 2020, 1:52 PM

#

@storm willow
Hi bro, do know when the account unlinking feature back?!

night cloak May 30, 2020, 1:52 PM

#

Hello, i was here a week ago with the same problem, i have my pubgm acc linked with google play, and Facebook in the past, now i have only the google play option and when i try to link my twitter account i get the message "Twitter already linked with another account"
When i try to log in with Twitter i have the option to create a new account so it's not linked
Any solutions?

storm flumeBOT May 30, 2020, 1:52 PM

#

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 30, 2020, 1:52 PM

#

Repair, cache, uninstall and reinstall nothing works

sour gale May 30, 2020, 1:53 PM

#

Hello pubg
We are killed by a cheater in each ok

storm flumeBOT May 30, 2020, 1:53 PM

#

Hello, @sour gale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

storm willow May 30, 2020, 1:53 PM

#

@austere raft

📎 image0.png

earnest igloo May 30, 2020, 1:54 PM

#

@storm willow Yeah, but how long should i be waiting for it to get reviewed?

storm willow May 30, 2020, 1:54 PM

#

@earnest igloo until you get mail.
Only selected people will receive invitation mail.

earnest igloo May 30, 2020, 1:55 PM

#

Can the link be shared?

austere raft May 30, 2020, 1:55 PM

#

@austere raft
@storm willow
I will lost my mind because the game

earnest igloo May 30, 2020, 1:56 PM

#

web.gpubgmcom/m/download.html

#

Ive seem this floating around

#

Seen*

queen maple May 30, 2020, 1:57 PM

#

@storm willow one question , if i want to report cheaters on #cheaters-reports channel or on this link http://cheater-report.pubgm.cc/ ?!

storm willow May 30, 2020, 1:57 PM

#

@earnest igloo sometimes it’s shared for public testing. You may find those link in #news

earnest igloo May 30, 2020, 1:57 PM

#

@storm willow that's the catch, it doesnt download

#

The download gets fully completed and then says cant open try again

tribal sandal May 30, 2020, 1:58 PM

#

hmm should i send hackers id here

storm willow May 30, 2020, 1:58 PM

#

Your choice@queen maple

void fjord May 30, 2020, 1:58 PM

#

I mean rank, but I seem out of order

📎 Screenshot_2020-05-30-16-55-42-763_com.tencent.ig.jpg

storm flumeBOT May 30, 2020, 1:58 PM

#

Hello, @tribal sandal @queen maple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sharp onyx May 30, 2020, 1:59 PM

#

@earnest igloo do you use android?

tribal sandal May 30, 2020, 1:59 PM

#

kk

earnest igloo May 30, 2020, 1:59 PM

#

@sharp onyx ios

#

📎 image0.png

#

It's been like this all day no matter how many times I re download the entire game

#

Just wanted help with this

storm willow May 30, 2020, 2:01 PM

#

@earnest igloo Beta 0.19 isn’t released for iOS

earnest igloo May 30, 2020, 2:01 PM

#

😑

#

Really

tough mulch May 30, 2020, 2:02 PM

#

@storm willow what date to release

earnest igloo May 30, 2020, 2:03 PM

#

Yeah, when?

spring acorn May 30, 2020, 2:03 PM

#

How do we get the guncraft option to show up

glad coral May 30, 2020, 2:04 PM

#

How long it will take to get the unlink pubg account

storm flumeBOT May 30, 2020, 2:04 PM

#

If you have encountered an issue with the account unlinking feature, @glad coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

short eagle May 30, 2020, 2:04 PM

#

@spring acorn is isnt out for everyone yet

night cloak May 30, 2020, 2:04 PM

#

is that a New Kind of Hack?? Where the name?

📎 Screenshot_2020-05-26-17-30-09-637_com.tencent.ig.jpg

craggy blade May 30, 2020, 2:04 PM

#

@spring acorn It's not available for everyone yet. But it will show up in workshop option.

spring acorn May 30, 2020, 2:05 PM

#

Thats crap my son has it I dont

umbral bone May 30, 2020, 2:05 PM

#

@night cloak Hello my brother. Are there news about the account?

craggy blade May 30, 2020, 2:05 PM

#

@spring acorn Everyone will get it soon

elfin canopy May 30, 2020, 2:05 PM

#

No yet, @umbral bone.

glad coral May 30, 2020, 2:06 PM

#

My pubg account 😭😭😭

night cloak May 30, 2020, 2:06 PM

#

@spring acorn watch yt there are good tricks
I got the skin

umbral bone May 30, 2020, 2:06 PM

#

@elfin canopy How did you know?

earnest igloo May 30, 2020, 2:06 PM

#

📎 image0.png

#

There is the link for ios and it has even been edited

#

Yet it doesnt work

elfin canopy May 30, 2020, 2:07 PM

#

I'm also a staff member in this server, @umbral bone. pubgm_hidethepain

polar marshBOT May 30, 2020, 2:07 PM

#

@forest knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 30, 2020, 2:07 PM

#

Can I get API permission?

sand path May 30, 2020, 2:07 PM

#

It will be out in june 1st week. @earnest igloo

earnest igloo May 30, 2020, 2:07 PM

#

@sand path means tomorrow?

night cloak May 30, 2020, 2:08 PM

#

@night cloak The API is not public and won't be available to any non official member.

umbral bone May 30, 2020, 2:08 PM

#

@elfin canopy 😘Greetings to you. Pro

night cloak May 30, 2020, 2:08 PM

#

Hello, i was here a week ago with the same problem, i have my pubgm acc linked with google play, and Facebook in the past, now i have only the google play option and when i try to link my twitter account i get the message "Twitter already linked with another account"
When i try to log in with Twitter i have the option to create a new account so it's not linked
Any solutions?
@night cloak

forest knot May 30, 2020, 2:08 PM

#

hello

tidal dirge May 30, 2020, 2:08 PM

#

@night cloak @sharp onyx - any update on my issue? I’ve been waiting since 3 days now 😟

night cloak May 30, 2020, 2:08 PM

#

@night cloak how do I become a official member

#

What's your issue again?

#

@night cloak By working for PUBG Mobile.

elfin canopy May 30, 2020, 2:09 PM

#

Thanks,@umbral bone pro.

forest knot May 30, 2020, 2:09 PM

#

hellllllloooo

elfin canopy May 30, 2020, 2:09 PM

#

@tidal dirge Can you DM me please.

storm flumeBOT May 30, 2020, 2:09 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @forest knot. Remember to read through #faq before asking questions in the support channels.

glad coral May 30, 2020, 2:09 PM

#

@sand path

night cloak May 30, 2020, 2:09 PM

#

It'a not a hack username. Player using hidden characters in his IGN, @night cloak.

#

@night cloak can I get the blue yellow outlines of players while spectating cause we need this feature

📎 Screenshot_2020-05-29-18-50-28-819_com.google.android.youtube.jpg

#

@night cloak It is only available on tournament room cards.

#

Well it makes sence now

#

And how do I get tournament room cards is there any way because we are the biggest tournament organizers in nepal

#

@night cloak

tidal dirge May 30, 2020, 2:12 PM

#

📎 video0.mp4

night cloak May 30, 2020, 2:12 PM

#

If you are organising a large tournament with a lot of engagement, feel free to request for official help by emailing pubgmobile_business@tencent.com.

twilit heron May 30, 2020, 2:13 PM

#

90 fps support?

night cloak May 30, 2020, 2:13 PM

#

Soon.

umbral bone May 30, 2020, 2:13 PM

#

@night cloak can help me

night cloak May 30, 2020, 2:13 PM

#

Yes?

#

Hey, can you check my message please? ^^

twilit heron May 30, 2020, 2:13 PM

#

When?

night cloak May 30, 2020, 2:13 PM

#

when will I get response within how many business days

storm flumeBOT May 30, 2020, 2:13 PM

#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

umbral bone May 30, 2020, 2:14 PM

#

I lost my account. I contacted support and did not recover

storm flumeBOT May 30, 2020, 2:14 PM

#

If you have encountered an issue with the account unlinking feature, @umbral bone, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

umbral bone May 30, 2020, 2:14 PM

#

📎 Screenshot_-_PUBG_MOBILE-1.jpg

night cloak May 30, 2020, 2:14 PM

#

@tidal dirge Please wait until the version missmatching issue gets fixed.

#

@twilit heron No ETA.

umbral bone May 30, 2020, 2:14 PM

#

20 days have passed. On losing

night cloak May 30, 2020, 2:15 PM

#

@night cloak There might be a slow response due to the Pandemic.

#

@umbral bone Wait a few more days please.

umbral bone May 30, 2020, 2:16 PM

#

@night cloak How long to wait😪

glad coral May 30, 2020, 2:16 PM

#

Please help me😋 😋 😋

night cloak May 30, 2020, 2:16 PM

#

@hope

#

Can u guide me

#

@glad coral Stop spamming.

#

It is telling you to wait.

#

@umbral bone No ETA, unfortunately.

#

@night cloak Guide you to?

glad coral May 30, 2020, 2:17 PM

#

Please help me

night cloak May 30, 2020, 2:17 PM

#

@glad coral Wait for the support to look in to your issue.

#

writing a email to business for the perms and room cards

umbral bone May 30, 2020, 2:17 PM

#

@night cloak 😔ok

glad coral May 30, 2020, 2:18 PM

#

25 days Gorn

night cloak May 30, 2020, 2:18 PM

#

Who deleted the message?

#

i was here a week ago with the same problem, i have my pubgm acc linked with google play, and Facebook in the past, now i have only the google play option and when i try to link my twitter account i get the message "Twitter already linked with another account"
When i try to log in with Twitter i have the option to create a new account so it's not linked
@night cloak thank you in advance!

#

Just elaborate the tournament details and how you need help with it, @night cloak.

#

Okay

#

@night cloak #chat.

glad coral May 30, 2020, 2:18 PM

#

How long it will take to get the pubg account 😭😭

night cloak May 30, 2020, 2:18 PM

#

It may take more days.

glad coral May 30, 2020, 2:19 PM

#

6Days gorn

night cloak May 30, 2020, 2:19 PM

#

Opps sorry my bad@night cloak

#

📎 Screenshot_2020-05-30-20-04-53-877_com.google.android.gm.jpg

#

@night cloak it's showing this

#

@night cloak Can you press the arrow key on top left?

#

Sure

#

Okay now I can write

#

Thanks

glad coral May 30, 2020, 2:21 PM

#

📎 Screenshot_2020-05-27-21-17-22-941_com.tencent.ig.jpg

#

Old account☝️ ☝️

storm flumeBOT May 30, 2020, 2:21 PM

#

You can contact the customer service via the game settings, @glad coral. Refer to subpoint 5.3 in #faq for further instructions.

glad coral May 30, 2020, 2:22 PM

#

Costomar service no reply

night cloak May 30, 2020, 2:25 PM

#

📎 Screenshot_20200530-172514.jpg

#

My twitter it's not linked to another account

#

Please add a different link method.

#

BunBunLaughing3

tough mulch May 30, 2020, 2:29 PM

#

@night cloak help

mighty zinc May 30, 2020, 2:29 PM

#

@night cloak 😂😂😂

#

If you saw you saw

night cloak May 30, 2020, 2:29 PM

#

Nobody saw, shhh :p

mighty zinc May 30, 2020, 2:29 PM

#

xD

night cloak May 30, 2020, 2:29 PM

#

@tough mulch Yes?

tough mulch May 30, 2020, 2:30 PM

#

@night cloak please help i lost account 23 days

storm flumeBOT May 30, 2020, 2:30 PM

#

If you have encountered an issue with the account unlinking feature, @tough mulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

mighty zinc May 30, 2020, 2:30 PM

#

@tough mulch the staff is doing their job

steep stump May 30, 2020, 2:31 PM

#

How to recover account by removing by mistake...

tough mulch May 30, 2020, 2:31 PM

#

What job

#

I'm waiting 23 days

steep stump May 30, 2020, 2:31 PM

#

@tough mulch

#

Really

tough mulch May 30, 2020, 2:32 PM

#

@steep stump yes broo

steep stump May 30, 2020, 2:32 PM

#

It can be possible to recover account

tough mulch May 30, 2020, 2:32 PM

#

@steep stump i hate this game

#

Now

mighty zinc May 30, 2020, 2:32 PM

#

@tough mulch even I've been waiting for 22 days

steep stump May 30, 2020, 2:32 PM

#

@tough mulch 😢😢😢

polar marshBOT May 30, 2020, 2:34 PM

#

@digital peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tough mulch May 30, 2020, 2:35 PM

#

@steep stump this game waste my 20k money

steep stump May 30, 2020, 2:35 PM

#

@polar marsh not helpful

#

@tough mulch me bro..😢😢

ornate lotus May 30, 2020, 2:37 PM

#

Can someone pls tell me why is the loot so all the bad words in Erangel?

tough mulch May 30, 2020, 2:37 PM

#

@steep stump aap ka kaya huwa

snow star May 30, 2020, 2:37 PM

#

@tough mulch are you lost your account by unlink feature?

tough mulch May 30, 2020, 2:37 PM

#

@snow star yes bro

steep stump May 30, 2020, 2:38 PM

#

Me too

snow star May 30, 2020, 2:38 PM

#

@tough mulch you spend 20k dollars in the game?

tough mulch May 30, 2020, 2:38 PM

#

@snow star nooooo

steep stump May 30, 2020, 2:39 PM

#

Bro kab say report Kia hai remove account ka per reply Tak nahi daatay

tough mulch May 30, 2020, 2:39 PM

#

@snow star 20k PAKISTAN rupees

elfin canopy May 30, 2020, 2:39 PM

#

English, @steep stump.

storm flumeBOT May 30, 2020, 2:39 PM

#

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

night cloak May 30, 2020, 2:40 PM

#

@night cloak u there?

steep stump May 30, 2020, 2:40 PM

#

It can be possible to recover account by mastik remove

night cloak May 30, 2020, 2:40 PM

#

U are getting reported

mighty zinc May 30, 2020, 2:40 PM

#

I pretty much gave up xd, I'm done reaching out to every single mod on this server 😂

tough mulch May 30, 2020, 2:40 PM

#

@storm flume hahahhaha who are you

elfin canopy May 30, 2020, 2:40 PM

#

Made a PUBGM account with the same social media which you unlinked and then contact the in-game customer support, @tough mulch and @steep stump.

spring zephyr May 30, 2020, 2:40 PM

#

@night cloak Stop! Please don't use that racist behaviour again.

lone quartz May 30, 2020, 2:40 PM

#

📎 Screenshot_2020-05-30-21-40-32-85_dac7cc7571c39b392df64923967cf7da.png

tough mulch May 30, 2020, 2:40 PM

#

@elfin canopy i contact 10 time

elfin canopy May 30, 2020, 2:41 PM

#

Is this about the new email linking feature,@lone quartz?

karmic wedge May 30, 2020, 2:41 PM

#

I have an account I want to disconnect because of the theft from another person and I have all the evidence

lone quartz May 30, 2020, 2:41 PM

#

@elfin canopy yep

spring void May 30, 2020, 2:41 PM

#

@tough mulch what is the issue?

storm flumeBOT May 30, 2020, 2:41 PM

#

Please refer to subpoint #2.5 in #faq for further information, @karmic wedge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak May 30, 2020, 2:41 PM

#

Hello i am taking error server time out reconnect i am using samsung note 9

broken turtle May 30, 2020, 2:42 PM

#

how come the hackers are increasing everyday

night cloak May 30, 2020, 2:42 PM

#

i have perfect internet connection

broken turtle May 30, 2020, 2:42 PM

#

getting same hackers again and again

night cloak May 30, 2020, 2:42 PM

#

What should i do ?

broken turtle May 30, 2020, 2:42 PM

#

even in the top tiers

elfin canopy May 30, 2020, 2:42 PM

#

That feature is still in it's testing phase, do post about it in #old, @lone quartz.

lone quartz May 30, 2020, 2:42 PM

#

Does it possible to link account more than 1 ?

storm flumeBOT May 30, 2020, 2:43 PM

#

Hello, @broken turtle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

steep stump May 30, 2020, 2:43 PM

#

@spring void bachii remove account recover nahi hosekta...

lone quartz May 30, 2020, 2:43 PM

#

@elfin canopy Does it possible to link account more than 1 ?

elfin canopy May 30, 2020, 2:43 PM

#

More than one email? @lone quartz

rustic blaze May 30, 2020, 2:43 PM

#

@night cloak Try to restart the game.

lone quartz May 30, 2020, 2:44 PM

#

@elfin canopy than one pubg account

robust vigil May 30, 2020, 2:44 PM

#

It is possible to link your account to multiple social medias, @lone quartz.

night cloak May 30, 2020, 2:44 PM

#

i am making again and again its happening

#

i will kill myself

elfin canopy May 30, 2020, 2:44 PM

#

You mean link one email to more than one account? No.@lone quartz

rustic blaze May 30, 2020, 2:44 PM

#

@night cloak Can you post a picture?

shadow venture May 30, 2020, 2:45 PM

#

i can't message in cheater report please give me permission

sand path May 30, 2020, 2:45 PM

#

@night cloak its highly like that your ping is fluctuating a lot.

lone quartz May 30, 2020, 2:45 PM

#

@elfin canopy more than one account

sand path May 30, 2020, 2:45 PM

#

No. @lone quartz

karmic wedge May 30, 2020, 2:45 PM

#

I have an account I want to disconnect because of the theft from another person and I have all the evidence

storm flumeBOT May 30, 2020, 2:46 PM

#

Please refer to subpoint 2.5 in #faq for further information, @karmic wedge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak May 30, 2020, 2:46 PM

#

actually my sister playing easly with same internet connection

rustic blaze May 30, 2020, 2:46 PM

#

@night cloak Try with 4G

sand path May 30, 2020, 2:46 PM

#

Wifi? @night cloak

noble ether May 30, 2020, 2:46 PM

#

New 21mb update why

night cloak May 30, 2020, 2:46 PM

#

same problem

vivid merlin May 30, 2020, 2:46 PM

#

@shadow venture reach level 10 for the rare role to type in #cheater-reports it is closed for now and will open soon

night cloak May 30, 2020, 2:46 PM

#

yes wifi and 4g same

sand path May 30, 2020, 2:46 PM

#

Did you try repair client?

lone quartz May 30, 2020, 2:46 PM

#

@sand path then can I dislink?

night cloak May 30, 2020, 2:46 PM

#

Hi

#

no didnt maybe i should delete and download again ?

sand path May 30, 2020, 2:47 PM

#

Make sure you're not playing on power saving mode.

storm flumeBOT May 30, 2020, 2:47 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

sand path May 30, 2020, 2:47 PM

#

No. Logout repair and routine repair. @night cloak

tender plinth May 30, 2020, 2:47 PM

#

I gave a game account to another person and recovered the account, but he linked the phone number inside the game and I cannot remove it. I have been logged into my account, not through the phone number of another person. Please remove the phone number from inside my account on the pubg game.

shadow venture May 30, 2020, 2:47 PM

#

tnx

storm flumeBOT May 30, 2020, 2:47 PM

#

Please refer to subpoint 2.5 in #faq for further information, @tender plinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak May 30, 2020, 2:48 PM

#

@sand path okay i will try thaks for help

noble ether May 30, 2020, 2:48 PM

#

New 21mb update why

sand path May 30, 2020, 2:48 PM

#

@noble ether usual patches

noble ether May 30, 2020, 2:48 PM

#

Okay

sand path May 30, 2020, 2:50 PM

#

If that doesnt work. Make sure performance is ticked over battery. And the device is not saving data for apps. You can also try setting DNS to 1.1.1.1 as instructed in #faq 4.5
@night cloak

night cloak May 30, 2020, 2:50 PM

#

okay i will check them

glad coral May 30, 2020, 2:53 PM

#

Account Back please

storm flumeBOT May 30, 2020, 2:53 PM

#

If you have encountered an issue with the account unlinking feature, @glad coral, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

glad coral May 30, 2020, 2:53 PM

#

Unlink account issue

#

Please help me

night cloak May 30, 2020, 2:55 PM

#

@glad coral contact the customer service and provide them the right information follow the above video link for reference.

late crane May 30, 2020, 2:58 PM

#

Pubg stop players from using other emulates like smartgaga,only have gameloops
There is less anti cheat in the other emulaters
That's is why more hackers these days

covert mason May 30, 2020, 2:58 PM

#

When is unlink option going to comeback?

storm flumeBOT May 30, 2020, 2:58 PM

#

If you have encountered an issue with the account unlinking feature, @covert mason, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

kind coral May 30, 2020, 3:02 PM

#

When will be the tournament in Ukraine

#

Name tournament Campus Championship

dusky yarrow May 30, 2020, 3:05 PM

#

When will the spin for the guncraft scar-l skin come?

kind coral May 30, 2020, 3:05 PM

#

scarL

sharp onyx May 30, 2020, 3:06 PM

#

@late crane please put suggestions in #old

@covert mason we don not have any information regarding this. Please wait for announcement.

@kind coral please ask in the regional servers in europe

@dusky yarrow we do not have any information regarding this. Please wait for announcement.

kind coral May 30, 2020, 3:07 PM

#

Ok

polar marshBOT May 30, 2020, 3:09 PM

#

@spark mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen robin May 30, 2020, 3:11 PM

#

Hi

#

Hello

storm flumeBOT May 30, 2020, 3:11 PM

#

Please do not use any other language aside from English in this channel, @frozen robin. Refer to #613267301243944960 for language channels.

frozen robin May 30, 2020, 3:11 PM

#

how Are u All

night cloak May 30, 2020, 3:14 PM

#

@frozen robin if you need any assistance please do ask in here or else you can have conversations in #chat , make sure to go through the #613267301243944960

kind coral May 30, 2020, 3:14 PM

#

@sharp onyx Where it is

languid pelican May 30, 2020, 3:15 PM

#

I lost my account

storm flumeBOT May 30, 2020, 3:15 PM

#

If you have encountered an issue with the account unlinking feature, @languid pelican, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx May 30, 2020, 3:15 PM

#

@kind coral check #613267301243944960 for links to regional servers

raven latch May 30, 2020, 3:15 PM

#

Lost account character id 5164828255
New account character id 5830110918 please recovery my account

kind coral May 30, 2020, 3:16 PM

#

Ок

night cloak May 30, 2020, 3:16 PM

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@raven latch please do contact the customer service and provide the right informations

languid pelican May 30, 2020, 3:16 PM

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Help me

spring zephyr May 30, 2020, 3:17 PM

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@languid pelican How did you lost your account?

languid pelican May 30, 2020, 3:18 PM

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After unlink

storm flumeBOT May 30, 2020, 3:18 PM

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If you have encountered an issue with the account unlinking feature, @languid pelican, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

kind coral May 30, 2020, 3:18 PM

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@sharp onyx What should I do

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PubgmConfused

languid pelican May 30, 2020, 3:21 PM

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Help me bother

spring zephyr May 30, 2020, 3:21 PM

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@languid pelican Follow the bot's message

daring kindle May 30, 2020, 3:22 PM

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Pls my acoount lost

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Halp me

spring zephyr May 30, 2020, 3:22 PM

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@daring kindle How did you lost your account?

kind coral May 30, 2020, 3:22 PM

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*help

daring kindle May 30, 2020, 3:23 PM

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1.My old id:5276875394
2.my new id:5831342260

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Pls my id recovering

storm flumeBOT May 30, 2020, 3:24 PM

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If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

daring kindle May 30, 2020, 3:24 PM

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Pubg mobile

languid pelican May 30, 2020, 3:24 PM

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Conversation on customer service many times is not happening

spring zephyr May 30, 2020, 3:24 PM

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@languid pelican please do contact the customer service again and provide the right information.

daring kindle May 30, 2020, 3:25 PM

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conversatoin srvice my no halp

night cloak May 30, 2020, 3:25 PM

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Ok

spring zephyr May 30, 2020, 3:25 PM

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please do contact the customer service again and provide the right information. @daring kindle

sharp onyx May 30, 2020, 3:25 PM

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@kind coral click on this -> #613267301243944960
Scroll up and join servers in the "europe" list. Those are clickable links and not just country names

languid pelican May 30, 2020, 3:26 PM

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I am giving all the information, but nothing is happening

daring kindle May 30, 2020, 3:26 PM

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Pls pubg sir my old a/c recovering

storm flumeBOT May 30, 2020, 3:26 PM

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If you have encountered an issue with the account unlinking feature, @lofty timber, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT May 30, 2020, 3:26 PM

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@lofty timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.