questions

[severe portal]

@night cloak can you help me please

[stuck lark]

Are u n link features are back?

[craggy blade]

@stuck lark No

[royal bronze]

any One Here which Help me to Get My Hacked Account Back Please Its a Humble Request

[severe portal]

@stuck lark no my account was unlink on 7 may

[harsh siren]

Hello, I want help. I lost access to my Game Center account after losing my iPhone and I bought an Android phone and I can login via Facebook and e-mail too, but I want to remove the Game Center account. I don't know how.
Thank you

[night cloak]

@harsh siren the unlinking feature is disabled atm

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @royal bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please do not use any other language aside from English in this channel, @obtuse pivot. Refer to #613267301243944960 for language channels.

[night cloak]

@severe portal avoid spamming and what's the last responce from customer service

[severe portal]

@night cloak can you help me please

[night cloak]

Can you stop spamming

[severe portal]

@night cloak ok

[night cloak]

Send your old and new ID

[severe portal]

@night cloak
I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook

[night cloak]

@severe portal wait patiently you'll get your account if you have given the right information

[summer osprey]

unlink problem authorization revoked

[storm flume]

If you have encountered an issue with the account unlinking feature, @summer osprey, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[severe portal]

@night cloak yes but pubg mobile customer service is already taken too much time

[summer osprey]

problem at login authorization revoked

do you guys know any solution for this error?

[stuck lark]

Can a developer join to my account and un link the account?

[zenith tulip]

Need team

For tornament

[royal bronze]

Help Please Help Any Moderator please

[rustic blaze]

@royal bronze What do you need?

[royal bronze]

my Pubg Id Hacked my Hacker

[honest mirage]

I have a doubt i purchased 120 uc like 60+60 but i didnt got that outfit

What should i do?

[rustic blaze]

@royal bronze You mean you lost control of your pubg account social media?

[royal bronze]

my Facebook Id hacked by Hacker which Is linked with My pubg Id

ya

[honest mirage]

Plss tell

My problem solution

[rustic blaze]

@royal bronze Go to #faq and head to subpoint 2.5

[honest mirage]

@rustic blaze plss tell

[rustic blaze]

Which outfit? @honest mirage

[honest mirage]

That uc purchasing one

I purchased uc like 60+60

[rustic blaze]

I’m not aware of this issue, Mention a moderator and ask him with stating your issue in the same message to prevent spam.

@honest mirage

[honest mirage]

@kira @night cloak

Plss tell

[royal bronze]

@rustic blaze Bro But my Facebook Account Which is Hacked is Now Disabled By Hacker

[rustic blaze]

@royal bronze How do you login to your pubgm account ??

[royal bronze]

i cant Acces my Account As of now

[stuck lark]

Are un linking feature was gone?

[rustic blaze]

@stuck lark Yes its disabled

[royal bronze]

Hacker Hacked my fb account and Changed all The Details and then Disable my account ]

[elfin canopy]

Yes,@stuck lark. Unlinking feature has been disabled as for now.

[stuck lark]

But we now can link a acc with gmail and number phone

[rustic blaze]

@royal bronze Refer to subpoint 2.5 in #faq please.

[stuck lark]

And after i link the account the un linking feature out

[rustic blaze]

@stuck lark Yes you can by email or phone number. If its not linked.

@stuck lark You can still use this feature from the login, choose between login by phone number or email.

[stuck lark]

But we cant un link the google or facebook acc?

[rustic blaze]

@stuck lark Unfortunately this feature has been disabled for now, Check out #faq subpoint 2.5 this might help you.

[stuck lark]

Okay

[tidal dirge]

@rustic blaze - is it possible to get in touch with 1 of the devs to get my unique issue sorted? I have posted already on bugs thread

[rustic blaze]

@tidal dirge Try to contact moderator that might help you with your issue, Or state here whats your issue to see.

[misty gale]

Unfortunately i was removed authorization from facebook.Now i cant login again from facebook and pubg mobile is not showing apps and website in facebook any solution for this case please help me

[tidal dirge]

@tidal dirge Try to contact moderator that might help you with your issue, Or state here whats your issue to see.
@rustic blaze yeah, any mods available? @night cloak asked me to post on bugs thread and I did... but I’ve been waiting for so long to get the issue sorted, I just want to get my account so I can play ☹️

[stuck lark]

Can a moderator go to my account and un link the account?

[rustic blaze]

@misty gale Provide your old id and new id let me try to inform moderator.

[honest mirage]

Plss someone tell solution to my issue

[rustic blaze]

@stuck lark Unfortunately no, i told you where to go and what to do is explained in #faq subpoint 2.5

[stuck lark]

Okay if un linking feature has back pls tag me

Thanks

[trail shadow]

How I become report apparaiser?

[harsh siren]

@Rock47#3852 But even if it's available, I can't access it until I unlink it

[storm flume]

If you have encountered an issue with the account unlinking feature, @harsh siren, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[rustic blaze]

@honest mirage Try to post that bug in #old

[stuck lark]

@rustic blaze you good to be moderator lol

[rustic blaze]

@stuck lark Use #pubg-mobile #chat to talk if you dont have any issue please.

[stuck lark]

Okay sorry

Im just tell that okay

[misty gale]

@rustic blaze thank you my old id is 5167403726 and my new id is 5756263691 and one more thing when I was removed Authorization I got angry and I was deleted Facebook account permanently

[tidal dirge]

@rustic blaze saw my reply above?

[rustic blaze]

@tidal dirge You have to patient

[tidal dirge]

@tidal dirge You have to patient
@rustic blaze well... is waiting 24 hours not being patient enough 🙂

[rustic blaze]

@tidal dirge Try to contact a moderator.

[tidal dirge]

Yeah that’s what I’m asking.... who is the mod? I’m new to discord just joined yesterday to get my PubG account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[bold siren]

What’s the matter?

[tidal dirge]

What’s the matter?
@bold siren asking me?

[kindred star]

Steal my pubg korea account please help me for return, account's gmail: [e-mail]

[bold siren]

Yes.

[honest mirage]

@bold siren i purchased 120 uc from midasbuy by paying 60 by paytm and rest by gpay but didnt got the uc purchasing outfit

[bold siren]

We only provide support on the global version, @kindred star.

[honest mirage]

And just got 60 uc purchasing cap

@bold siren plss tell

[bold siren]

So you didn’t get the outfit?

[honest mirage]

@bold siren no

[manic valve]

I don’t have the new option (guncraft).

[tidal dirge]

Yes.
@bold siren is it ok if I ping you in private?

[bold siren]

Please contact the customer service, @honest mirage.

[honest mirage]

Ingame?

[bold siren]

It’s not available for everyone yet, @manic valve.

Yes, in-game.

[old jolt]

Hello

[manic valve]

It’s not available for everyone yet, @manic valve.
@bold siren okk

Thx

[old jolt]

Is there anyone who can help me?

[honest mirage]

@bold siren so there is no rule na ki we have to purchasw 120 uc together to get the reward

We can purchase differently

[old jolt]

@bold siren

[polar marsh]

@old jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bold siren]

The issue might be that you purchased 60 UC not 120 UC, it could be that the game wants you to purchase 120 UC total, not separated, @honest mirage.

[brittle ridge]

Welcome to you know you care about this time this second send the information from the inside of the game you are on your request please I want to play

[tidal dirge]

@bold siren I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.
I have the latest version on my phone [phone] and my ingame ID is 5278373918

[storm flume]

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[harsh siren]

@storm flume But I did not lose my account, just access to the Game Center and I want to remove it without accessing it.

[tidal dirge]

@bold siren - aa you can see my account level is 73 and I’ve bought RP since seasons.... painful to see it go.

[vagrant belfry]

#cheater-reports , ‏When will it open ?

[rustic blaze]

@vagrant belfry Whenever all the reports has been dealt with up.

[silver marsh]

I can't log in to my Pubg mobile account, I would appreciate if you help

[sage skiff]

What is VDI it Seems ok Here

[tacit flower]

When cheater reports channel open ?

[silver marsh]

I can't log in to my Pubg mobile account, I would appreciate if you help

[rustic blaze]

When cheater reports channel open ?
@tacit flower > @vagrant belfry Whenever all the reports has been dealt with up.
@rustic blaze

[vagrant belfry]

@rustic blaze Weekend tomorrow, I think today will open?

[tacit flower]

How I know ? @rustic blaze

[bold siren]

So, someone logged in your account and the game kicked you out? Did you get your account back? What device do you use, @tidal dirge?

[rustic blaze]

@tacit flower You will know when they post report section has been opened, no other way.

[bold siren]

Why can you not login, @silver marsh?

[tacit flower]

Why they didn’t send a notification ? @rustic blaze

[vagrant belfry]

@rustic blaze say I don't Know 🤷‍♂️ , I think this better.

[buoyant plank]

@bold siren Damn you for how long the hacker in this game stays up and wanders and when can I remove Facebook from Buggy Mobile

[rustic blaze]

@tacit flower Notification for what? No body received notification about it.

[tidal dirge]

So, someone logged in your account and the game kicked you out? Did you get your account back? What device do you use, @tidal dirge?
@bold siren so last February, I was out of my mind and tried those fake free UC websites which gave out my FB creds to those scammers... but immediately I was able to reset my FB password and save them from being able to hack my account. I guess they still have my cookies from where although I have changed my FB password multiple times they somehow were able to log into my PubG account yesterday. (They are not able to get into my FB coz password is changed) I am on iPhone max

[tacit flower]

Channel opened and closed and we don’t know, I think they should send a notification @rustic blaze

[buoyant plank]

@rustic blaze Damn you for how long the hacker in this game stays up and wanders and when can I remove Facebook from Buggy Mobile

[rustic blaze]

@tacit flower There is no notification about this, Check the section.

[bold siren]

Can you check Apple Store and see if there’s an update, @tidal dirge?

Also, regarding the “hacker” problem, please refer to 2.5 in #faq.

[brittle ridge]

Welcome to you know you care about this time this second send the information from the inside of the game you are on your request please I want to play

[rustic blaze]

@brittle ridge You have to be patient

[bold siren]

@buoyant plank ???

Could you please elaborate?

What was your problem, @brittle ridge?

[brittle ridge]

@rustic blaze I be patient 😣

[plain silo]

I was playing and I got this

[brittle ridge]

@bold siren account lost

[bold siren]

How, @brittle ridge?

[ionic cloak]

hi I have problem with RP
I told my freind to send request for RP but when he ask for it there is problem he told u reject the request
is there any solve?!
by the way I have samsung note 10
and hh have I phone

[bold siren]

It is due to unstable internet connection, @plain silo.

[tacit flower]

Ok I heard some news about report in channel, my friend tell me if you want to report you should have a level 10 is that right? @rustic blaze

[rustic blaze]

@plain silo This happens whenever the connection is bad, try to restart the game.

[plain silo]

My internet is stable 50MBPS

[rustic blaze]

@tacit flower Yes you need level 10.

[brittle ridge]

@bold siren Because of the latest update

[plain silo]

Now I can't enter game

[buoyant plank]

@bold siren There is a lot of hacking into the game and I can't play because of them. I like to remove Facebook from Buggy Mobile

[sage skiff]

What is VDI and it seems ok here ????

[craggy blade]

@buoyant plank Unfortunately you cant remove Facebook from your game account at the moment . Please read 2.5 in #faq for further information.

[tacit flower]

Why ? I help to anti cheaters! @rustic blaze

[tidal dirge]

Can you check Apple Store and see if there’s an update, @tidal dirge?

Also, regarding the “hacker” problem, please refer to 2.5 in #faq.
@bold siren yes I’ve checked AppStore, no updates... although I deleted my app 5 mins back and did a fresh install and repair

[honest mirage]

I am not getting any reply from the ingame customer care

[rustic blaze]

@tacit flower This is a rule sir.

[honest mirage]

@bold siren

[plain silo]

Why this game never gets stable?

[buoyant plank]

When do you spend the hacks?

[brittle ridge]

@bold siren The account was unlinked from the game inadvertently

[storm flume]

If you have encountered an issue with the account unlinking feature, @brittle ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tacit flower]

I got level 5 but I need to report cheaters how can I upgrade my level ? @rustic blaze

[plain silo]

I was pushing my rank, my internet is stable and this game says it isn't

[rustic blaze]

@tacit flower Chat in or #pubg-mobile

[honest mirage]

Plss help yr

[uneven bridge]

Hello guys I'm new to the server
I am facing some sound issues with my game
It's like I am not able to hear clearly ..if a enemy is near me and is on the left side I hear footsteps onto my right side
And if there's shooting going on in the front I hear it as if it's going on in the back

Did anyone face this issue?

[misty gale]

@yoshi bro I am waiting for your response ok

[buoyant plank]

When do you spend the hacks?

[bold siren]

Now I can't enter game
Please try repairing your game on the login screen, @plain silo.

hi I have problem with RP
I told my freind to send request for RP but when he ask for it there is problem he told u reject the request
is there any solve?!
by the way I have samsung note 10
and hh have I phone
It tells your friend that you rejected the request, @ionic cloak?

@bold siren Because of the latest update
What’s your old account’s and your new account’s ID @brittle ridge?

[honest mirage]

@bold siren mam plss tell

[plain silo]

Repaired like 10+ times

[brittle ridge]

@storm flume I worked on it twice at your request

[honest mirage]

I am not getting any reply from the ingame customer care

[buoyant plank]

@bold siren @yoshi bro I am waiting for your response ok

[uneven bridge]

Hello guys I'm new to the server
I am facing some sound issues with my game
It's like I am not able to hear clearly ..if a enemy is near me and is on the left side I hear footsteps onto my right side
And if there's shooting going on in the front I hear it as if it's going on in the back
@uneven bridge
Anybody? Plz help?

[bold siren]

Did you read what I said to you, @honest mirage?

[rustic blaze]

@honest mirage What do you need?

[honest mirage]

@bold siren yes

@rustic blaze I purchasd 120 uc from midasbuy but i didnt got any purchase uc reward what should i do now

[tidal dirge]

Can you check Apple Store and see if there’s an update, @tidal dirge?

Also, regarding the “hacker” problem, please refer to 2.5 in #faq.
@bold siren yeah went through 2.5
I don’t think hacker has unlinked my FB account with my game account because I created a new PubG account and tried to link my FB account to new PubG account, it said my FB account is already linked. So my original PubG account is still linked to my FB account, it’s just not letting me in with my FB creds.

[ionic cloak]

@bold siren
I didnt rejecting because I told him ask me for RP
I want give him

[misty gale]

@rustic blaze thank you my old id is 5167403726 and my new id is 5756263691 and one more thing when I was removed Authorization I got angry and I was deleted Facebook account permanently

[rustic blaze]

I sent it to a moderator, patience @misty gale

[honest mirage]

@rustic blaze did u read that?

[misty gale]

@rustic blaze thank you

[bold siren]

You deleted your Facebook account, @misty gale?

[honest mirage]

Nice not getting any reply😐

[misty gale]

@bold siren yes I was deleted my facebook permanently

[rustic blaze]

@honest mirage I told you i am not aware of that problem, I dont wanna answer you with something im not sure from it, refer to a moderator please.

[bold siren]

@honest mirage:

https://discordapp.com/channels/393088095840370689/481200416349224980/715905057379319808

[silver marsh]

Hesabıma giriş yapamıyorum yardımcı olursanız sevinirim pubg mobile hesabıma giriş yapamıyorum

[honest mirage]

@rustic blaze i said to @bold siren she said to message ingame customer care but i didnr got any reply

[sage skiff]

What is VDI and it seems ok here ????

[rustic blaze]

@honest mirage> @honest mirage:

You got the answer

[bold siren]

@bold siren yes I was deleted my facebook permanently
If you deleted your Facebook account, I don’t think we can help you in any way, please make a new one, @misty gale.

[honest mirage]

But its written there u have to purchase 120 uc

[tidal dirge]

@bold siren - hope you read my replies above... you are kind of overwhelmed with so many messages so might have missed

[bold siren]

Please stop spamming, @sage skiff. If that’s an emulator related issue, please use #emulator-support.

[honest mirage]

I mean collectively

[storm flume]

You can now access #emulator-chat and #emulator-support, @sage skiff. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[craggy blade]

@honest mirage Maybe it's because you purchased 60 UC Separately

[night cloak]

Cant see the guncraft feature on my device
Is there any trick?

[brittle ridge]

@sober#٧٢٠٩ 彡〆тт〆彡
5113504252‪

This is my old account ID above and below my new account ID

彡〆тт〆彡×
5832469343‪

[honest mirage]

So can u tell me is that the reason or any other thing

[misty gale]

@bold siren now I am playing new account but can you try to merge old to new account

[craggy blade]

@night cloak Currently It's available for some players only.

[honest mirage]

so i can take care next time

[night cloak]

@craggy blade why am i not among them😅

[rustic blaze]

@honest mirage Try to use the pubg itself whenever you buy uc to collect free outfits that they’d offer.

[honest mirage]

@rustic blaze i got the cap but not the outfit thats the reason

[night cloak]

When will it go global?
Like available for all devices
I have seen it came mostly on high end devices

[rustic blaze]

@night cloak It will be soon.

[bold siren]

If you have your account and you are sure that the “hacker” doesn’t have your account anymore, it shouldn’t be a problem now, @tidal dirge.

About the “Newer version” issue, please wait for a patch which will come soon, if it doesn’t work, try contacting the customer service.

[tidal dirge]

If you have your account and you are sure that the “hacker” doesn’t have your account anymore, it shouldn’t be a problem now, @tidal dirge.

About the “Newer version” issue, please wait for a patch which will come soon, if it doesn’t work, try contacting the customer service.
@bold siren well I have my FB account.... it’s just one of the 100 glitches in PubG that someone is able to get into my PubG account with an old FB credential

[night cloak]

Hey @normal fulcrum

[azure ivy]

My account is rated for two months because of the emulator update. Is there a solution? Will the company find a solution?

[bold siren]

That’s why you referred you to the 2.5 in #faq, @tidal dirge.

[azure ivy]

Plz help my

[rustic blaze]

@night cloak State your issue please.

[storm flume]

You can now access #emulator-chat and #emulator-support, @azure ivy. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

Okay

[austere raft]

Any moderator here can help me!

[polar marsh]

@grave forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Many of my squad mates got the guncraft feature a week ago
They got the skins
And also did some free spins already
And started to upgrade another skins
Feeling sad😔

[austere raft]

Any moderator here can help me please i need help

[tidal dirge]

That’s why you referred you to the 2.5 in #faq, @tidal dirge.
@bold siren ok, we going round in circles.
Any devs I can talk to? Someone who can actually look into my account?

[night cloak]

What does pubgm use to mirror multiple screened at one display ??

Screens*

[rustic blaze]

@austere raft State your issue.

@night cloak Can you elaborate?

[austere raft]

@rustic blaze
Are u mod

[bold siren]

No one here can do that since we only moderate the server, @tidal dirge.

Contact customer service.

[toxic glade]

@night cloak developer mode

[bold siren]

It’s not available for everyone yet, @night cloak.

[rustic blaze]

@austere raft This is not chat section, This is support section state your issue.

[brittle ridge]

@bold siren 😢

[tidal dirge]

No one here can do that since we only moderate the server, @tidal dirge.

Contact customer service.
@bold siren the customer service options are based on knows issues... my issue being unique, it does not get me to a logical conclusion.... it asks me to contact Facebook

[austere raft]

@rustic blaze
I'm unlinked my social media with my game since three weeks and no response for now to solve the problem

[storm flume]

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

Yes @night cloak?

[rustic blaze]

@austere raft Do you mean theres unwanted social media linked to your pubgm account?

[bold siren]

Thank you for the information, @brittle ridge. Now please wait.

[austere raft]

@rustic blaze
I think you are can't help me

[tidal dirge]

@bold siren - maybe you can try re-linking my Facebook account with my PubG account and that will help? Or terminate any active logins on my PubG account ?

[brittle ridge]

@bold siren Thank you for replying to the Facebook link. The game was linked to Facebook

[wary needle]

I didn't get gun craft option in my game@bold siren

[rustic blaze]

@austere raft I am trying to find out whats your issue exactly to do my best to help you.

[austere raft]

@rustic blaze
I'm lost my game account after unlinking with social media account

[storm flume]

If you have encountered an issue with the account unlinking feature, @austere raft, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tidal dirge]

@bold siren - it says someone is logged into with latest version... so if you are able to log him off. I can login from my side?

[rustic blaze]

Post your old id and new id and tag a moderator.

@austere raft

[bold siren]

@bold siren - maybe you can try re-linking my Facebook account with my PubG account and that will help? Or terminate any active logins on my PubG account ?
We have no power to do so, @tidal dirge.
I didn't get gun craft option in my game@bold siren
It’s not available for everyone yet, @wary needle.

[austere raft]

@rustic blaze
I did it five times

[wary needle]

Ok all of my squad mate got it except me sedlyf ... .@bold siren

[night cloak]

@bold siren i want to figure out how to show / make a LAN game like pro's in youtube in a spectator and i want to -show the outline (blue/yellow) for players

[true torrent]

Help us I've heard of the disadvantages we meet in every game I am talking about the cheachers using tools and programs such as (and Hack and Sharp Shouter) and do not benefit them to date at 10 Hacters have not reached any message from the team

[rustic blaze]

@austere raft Do it again please.

[austere raft]

@rustic blaze
The mod just take it and no response

[tidal dirge]

@bold siren - another option is do that old ID and new ID thingy? I have an old PubG account and new PubG account. You can link my FB account to new PubG account?

[rustic blaze]

@austere raft Since theres a mod took your case you need to be patient, Theres nothing to do.

[tidal dirge]

@bold siren - another option is do that old ID and new ID thingy? I have an old PubG account and new PubG account. You can link my FB account to new PubG account?
@tidal dirge that was I get my old PubG account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[bold siren]

That’s not how it works, it’s for players whom lost their account due to the latest update, @tidal dirge.

My only recommendations for you is to wait for a fix which will be soon, or contact customer service.

[night cloak]

Hello?

[tidal dirge]

That’s not how it works, it’s for players whom lost their account due to the latest update, @tidal dirge.

My only recommendations for you is to wait for a fix which will be soon, or contact customer service.
@bold siren but what’s the fix based on? Whoever is implementing this fix doesn’t even know my issue

[bold siren]

You have to wait for now, @austere raft.

[night cloak]

Why is guncraft option unavailable in my account?

[austere raft]

@rustic blaze
It's ok, but I want someone know about problems in game not just take my ID's

[night cloak]

Sober can u reply please

[rustic blaze]

Why is guncraft option unavailable in my account?
@night cloak Because its not released for everyone yet, it will soon.

[mighty zinc]

@normal fulcrum any updates...?

[bold siren]

It’s not only you, many players faced that “Newer version” issue, @tidal dirge.

[brittle flame]

Is There A Way To Contact costumer care without bot response via email

[bold siren]

@bold siren i want to figure out how to show / make a LAN game like pro's in youtube in a spectator and i want to -show the outline (blue/yellow) for players
What do you mean, @night cloak?

[tidal dirge]

It’s not only you, many players faced that “Newer version” issue, @tidal dirge.
@bold siren but their issue is coz they unlinked their account... mine is different.

[storm flume]

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[austere raft]

@bold siren
I'm wait for three weeks and just i got this mail

[night cloak]

Can I send sample

Here

[candid ridge]

Help ?

[night cloak]

Like a pic

[bold siren]

Sure, @night cloak.

[night cloak]

Okay

[tidal dirge]

What if the hacker in the meanwhile unlinks my FB account and links his own account? I will lose my PubG account

[bold siren]

@bold siren but their issue is coz they unlinked their account... mine is different.
No, it’s not, @tidal dirge. I think you misunderstood.

[austere raft]

@bold siren
What's this mean?!

[bold siren]

If you gave your account’s details to a moderator here, you have to wait then, @austere raft.

[austere raft]

@bold siren @bold siren
OK thanks

[night cloak]

Sober can u see he man In yellow in the shck

Shack

[bold siren]

Yes?

What’s the problem?

[brittle flame]

Is There A way to Contact costumer care service without bot response like an email @sober

[daring kindle]

Pls halp me

[night cloak]

How do I get that feature

[bold siren]

What’s the matter, @daring kindle & @brittle flame?

[rustic blaze]

Is There A way to Contact costumer care service without bot response like an email @bold siren
@brittle flame Use in-game support.

[candid ridge]

@bold siren why im getting this when im logging in ?

[night cloak]

Cause we are tournament organizers with the biggest server in Nepal

[drifting moon]

Anyway to unlink email login please anyone help me ..? that email hacked..?

[storm flume]

If you have encountered an issue with the account unlinking feature, @drifting moon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

@bold siren what should I do to become elite

[brittle flame]

The Bot response Keeps Kicking me out Of Conversarion @bold siren

[bold siren]

It’s for the spectators who is spectating the game, @night cloak.

[daring kindle]

@bold siren

Halp me

[austere raft]

@rustic blaze
Do you have any idea what this?!

[bold siren]

Send me the full message, @candid ridge.

[rustic blaze]

@daring kindle State your issue.

[bold siren]

Elite, @night cloak?

[daring kindle]

My account lost

[night cloak]

It's not for all tho and how do I get it's access @bold siren

[bold siren]

State the issues, please, @daring kindle & @brittle flame.

[night cloak]

@bold siren yes, what should I do to become elite member

[rustic blaze]

@austere raft Refer to subpoint 2.5 and this might help you

#faq

[daring kindle]

Unlike essue

[bold siren]

I believe it’s for special tournaments, @night cloak.

[austere raft]

@rustic blaze okay

[drifting moon]

@bold siren Please help me My mail account hacked that linked with pubg mobile..? i need to unlink that email login please ..?

[bold siren]

In your clan, @night cloak?

[night cloak]

In this channel

[daring kindle]

Account recover my ac

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @drifting moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

can you talk with some admins and help us get that permission

@bold siren in this channel

@sober

[drifting moon]

Please refer to subpoint 2.5 in #faq for further information, @drifting moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume this not enough

[royal bronze]

Can ayone Help me

[rustic blaze]

Account recover my ac
@daring kindle Use #faq and go to subpoint 2.5 please.

[bold siren]

What do you mean Elite member, @night cloak?

[rustic blaze]

@royal bronze State your issue please.

[normal fulcrum]

@night cloak It's simple, they use multiple spectators

[night cloak]

I know that but how do they merge 16 screens together

@bold siren

[storm flume]

Your level is defined by your server activity, @night cloak. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[night cloak]

@bold siren why are they divided

[royal bronze]

Bro My Fb Account which linked with Pubg Mobile Hacked by Hacker and Hacker Chanaged all My Fb Details like Name , Phone no etc

[austere raft]

@rustic blaze
The feature is disabled

[night cloak]

@storm flume ok

[royal bronze]

after that hacker Disable my fb Account Now i Cant Acces my pubg Account

[bold siren]

Be advised that this channel is for game related issues, @night cloak. If you have any questions about the server, please ask in #discord.

[brittle flame]

Ok I was Asking The Costmer care for A Compalint that The Game Kicks Me out of Match When I try To change To Wifi From Data And Deducts my points. if I get Killed Early in the Match But if Get Kicked Out in top10 with More Kills It does not adds My rating. So It Is not Fair To only minus points Not add Rating. the Game Should Not do that. @bold siren

[normal fulcrum]

@night cloak You can search on google Stream multiple Views and you'll find many paid softwares that can be used on YT to combine multiple streams into one stream

[night cloak]

Okay

[royal bronze]

Hello Mods Please Help me

[rustic blaze]

@royal bronze State your issue please.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @royal bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

And Kira one more question what do they use for real time graphics processing like the overall table MVPs and all

@normal fulcrum

[brittle flame]

Ok I was Asking The Costmer care for A Compalint that The Game Kicks Me out of Match When I try To change To Wifi From Data And Deducts my points. if I get Killed Early in the Match But if Get Kicked Out in top10 with More Kills It does not adds My rating. So It Is not Fair To only minus points Not add Rating. the Game Should Not do that. @bold siren

[bold siren]

You changed from mobile data to WiFi, @brittle flame? And, the game kicked you out?

Also, no need to spam, I’ll read every single messages.

[normal fulcrum]

@night cloak That's a proprietary software and not available publicly

[brittle flame]

ok sorry @bold siren

[bold siren]

It can be internet related issue, make sure to have stable connection, @brittle flame.

[royal bronze]

@rustic blaze My Facebook account which Linked with my Pubg Id hacked by some hacker and hacker changed all the details of my fb account and then hacked disable my fb account now i cant access my pubg id because my fb id is hacked and i have all the proof which required to identify that hacked account is mine

[night cloak]

Can I be a part of pubgm so that we can host official tournaments in Nepal like India does

[normal fulcrum]

@royal bronze Go to #faq an read subpoint 2.8 on how to contact Facebook Support

[mighty zinc]

@normal fulcrum umm.. any updates..?

[normal fulcrum]

@night cloak Even if you get a partnership, you can never get their software since it's not available publicly

[night cloak]

Okay partnership sound great but I've a alternative for that software but it costs over $5000

[fickle wave]

Is there anything new about recovering lost accounts? I've been waiting for a week

[brittle flame]

sometimes A call Disturbs the game And have to attend it it Only takes 2min After I get back Game Says U hv been returned to menu for being disconnected and Minus 30 or below. even iam Alive. i wanted To have that Changed But bot is dumb. @bold siren like me 😂

[normal fulcrum]

@mighty zinc Well it turns out they already have your old and new ID so I just updated your case. It will take some time to process it

[bold siren]

Then make sure to have your phone on do not disturb, @brittle flame! :)

[night cloak]

Kira I want to talk with you in dms

[normal fulcrum]

@night cloak We cannot do anything regarding that issue

[royal bronze]

@normal fulcrum i already done all the recovery thing which available on facebook help center but it cant help me

[mighty zinc]

@normal fulcrum Alright, thanks

[elfin canopy]

Have patience, @fickle wave. Did you provided your old and new character ID?

[normal fulcrum]

We don't provide support for hacked social media accounts @royal bronze. Contact Facebook Support and avoid repeating same questions

[night cloak]

KIRA

[fickle wave]

@elfin canopy yes bro I did that

[elfin canopy]

Hopefully there will be an update regarding the issue on Wednesday, @fickle wave.

Hopefully.

[brittle flame]

So I want the feature to give me more Time To get back on Game Thats Why I want costumer care to response to my issue. Without Bot response. Calls Need To arrive cant reject my boss Call. @bold siren

[ionic cloak]

I have this problem some help plz!!

[night cloak]

How do I get officially partnered

[bold siren]

Feel free to give suggestions in #old, @brittle flame!

[night cloak]

@bold siren how to get officially partnered with pubgm

Cause we are the biggest tournament organizers in nepal

[brittle flame]

They will Respond ? at there @bold siren

[normal fulcrum]

@night cloak I already gave you their email address, avoid repeating same questions

[fickle wave]

Hopefully there will be an update regarding the issue on Wednesday, @fickle wave.

Hopefully.
@elfin canopy ok bro I also hope and hope that the wait will not last long, with my best regards for your great efforts

[bold siren]

They read the channel frequently, @brittle flame.

[night cloak]

Okay

And sorry for the repeated question

[normal fulcrum]

No issues

[heady epoch]

Is there a recent update to fix existing bugs?

[normal fulcrum]

@ionic cloak Did your friend blocked you in-game in past?

[brittle flame]

Ok i will Try that @bold siren thx and how do we use guncraft i cant craft a gun

[normal fulcrum]

A patch was released yesterday @heady epoch

[bold siren]

It’s not available for everyone yet, @brittle flame.

[brittle flame]

ok @bold siren

[tender plinth]

Hello, An account has been compromised by connecting the phone number. Please solve the problem as soon as possible

Hello, An account has been compromised by connecting the phone number. Please solve the problem as soon as possible 5288688398

[versed scarab]

Hello

When the battle shop will be refreshed?

[versed scarab]

You have a bad connection @high crest

[high crest]

hello

[feral knoll]

@high crest someone else opened your account.

[versed scarab]

Do you know when the battle shop will refresh @feral knoll

[heady epoch]

Not fixed

[high crest]

My Gmail account I could not retrieve it@feral knoll

[heady epoch]

And direct message not fixed

[urban light]

anysupport here please ?

[versed scarab]

Can anyone help me!

[feral knoll]

@versed scarab dont know.

[versed scarab]

Where can i ask someone know i need help

[feral knoll]

@high crest contact google customer service to recover your google account. or pubgm ingame customer service to revoke access.

[urban light]

I have only one inquiry

[feral knoll]

@versed scarab they will answer you when available be patient.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @urban light. Remember to read through #faq before asking questions in the support channels.

[high crest]

Please, my solution is my problem. I could not play my account. You are a hacker. I can no longer retrieve it. I can login to my Facebook account, but in a second person, my company will enter my account. The problem is please.

[night cloak]

@versed scarab on Monday if I'm not wrong

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @high crest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[versed scarab]

Thank you but any week? @night cloak

[urban light]

@night cloak can i asked u something ?

[night cloak]

@versed scarab every Monday

@urban light yeah

[polar marsh]

@urban light:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[versed scarab]

They tell me every three week the shop will refresh but I wasn’t count it @night cloak

[brittle ridge]

Welcome to you I know that this is your duty and you have a lot of pressure because of the decoding of the account but I wish you a lot of commander and clan to me I am a patient with butter with the day you have been absent 21 days

[balmy pine]

Africa still has no server??

[polar marsh]

@haughty current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stiff ginkgo]

I got a very small update ?

It was a lot quick
Can anyone tell me what it had?

[high crest]

@feral knoll

[north grail]

hello

[high crest]

I want to disconnect the account but rather Gmail @feral knoll

[polar marsh]

@north grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral knoll]

@high crest read #faq before asking.

[night cloak]

I cant see discord mgs why?

[toxic glade]

Dead game

[stiff ginkgo]

Maybe it was deleted by a mod

[night cloak]

@high crest Follow #faq 2.8

[high crest]

Can I unlink my Gmail account?@night cloak

[storm flume]

If you have encountered an issue with the account unlinking feature, @high crest, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

@high crest is it hacked or something

[rustic blaze]

Is there a chance social media to be removed and login only via verified email and phone number?

[night cloak]

@rustic blaze we dont have much information about the unlinking option or about the new login method

[glad coral]

I lost my pubg account for unlink issue

[rustic blaze]

Can we got provided more informations about unlinking and these kinds because high ammount of players has problems with it, @night cloak

[storm flume]

If you have encountered an issue with the account unlinking feature, @rustic blaze, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[high crest]

My Gmail account was hacked@night cloak

[night cloak]

@glad coralwhats the last message from customer service

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @high crest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stiff ginkgo]

@high crest did you contact Google customer service.?

[night cloak]

also change the gmail password and enable 2FA@high crest

[rustic blaze]

Can we got provided more informations about unlinking and these kinds because high ammount of players has problems with it, @night cloak

[high crest]

I contacted Google agencies and I can no longer restore them completely, I have lost all rights@night cloak

[cloud sail]

@night cloak i have a question the new gun craft is not appearing in my phone it is in my brothers?

[robust vigil]

This discord server has nothing to do with gmail, @high crest. Contact google themselves as we cannot help.

[night cloak]

@rustic blaze Once we have more information, it will be published in #news.

@high crest follow #faq 2.5

[peak dagger]

I developed the M4 Voyager to the murder message the problem is that it does not show me the murder message

[night cloak]

@cloud sail it will be available for all soon

[cloud sail]

Thx

[high crest]

All the necessary measures I have tried my account Gmail are hacking now I want to cancel my account link to it I can enter the game and register with Facebook but there is someone ruining me from your please I want to solve my problem

[brittle ridge]

@night cloak Welcome to you I know that this is your duty and you have a lot of pressure because of the decoding of the account but I wish you a lot of commander and clan to me I am a patient with butter with the day you have been absent 21 days

[high crest]

All the necessary measures I have tried my account Gmail are hacking now I want to cancel my account link to it I can enter the game and register with Facebook but there is someone ruining me from your please I want to solve my problem@night cloak

[glossy sable]

What do you mean, @brittle ridge?

[night cloak]

Follow the #faq 2.5 and avoid repeating the issue in here as we discord staffs cant help you with that @high crest

[brittle ridge]

@glossy sable account lost

[glossy sable]

How did you lose it?

[brittle ridge]

@glossy sable Because of the latest update

[solar wigeon]

I want to add pubg bot which tell news@night cloak

[brittle ridge]

@glossy sable The account was unlinked from the game inadvertently

[storm flume]

If you have encountered an issue with the account unlinking feature, @brittle ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[real depot]

اسم الحساب القديم قائدSALツ
ايدي الحساب القديم 553031903
ايدي الحساب الجديد 5829578561

[glossy sable]

Follow the instructions of the bot, then, @brittle ridge.

[solar wigeon]

@glossy sable bro tell how to add pubg bot

[rustic blaze]

@brittle ridge You already said a moderator is checking out your case, i told you be patient please and stop asking this question every 5 minutes.

[night cloak]

@solar wigeon follow that in #news

[high crest]

Thanks for good treatment. I want to ask you one question. There is a solution to my problem@night cloak @night cloak

[night cloak]

@high crest follow the image in #faq in customer service to remove that gmail account. It can take upto 90 days

[brittle ridge]

@rustic blaze Ok brother, I'm sorry 🤍

[real depot]

اسم الحساب القديم قائدSALツ
ايدي الحساب القديم 553031903
ايدي الحساب الجديد 5829578561

[high crest]

Thank you dear for the good treatment of success@night cloak

[robust vigil]

اسم الحساب القديم قائدSALツ
ايدي الحساب القديم 553031903
ايدي الحساب الجديد 5829578561

Translation @night cloak;

Old account name is- قائدSALツ
Old account id- 553031903
New account id- 5829578561

[night cloak]

ok

[real depot]

@night cloak

شكرن 😍

[night cloak]

@real depot can you use english in here or you can join the MENA server, link is in #613267301243944960

and welcome

[rustic blaze]

He says thank you, @night cloak

[robust vigil]

Unfortunatly, we cannot help if you speak arabic, @real depot. Please join the official mena discord server for better Arabic support.

[polar marsh]

@analog crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady verge]

Using VPN is allowed???

[night cloak]

@heady verge Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[heady verge]

Will I get suspended for it

[night cloak]

@analog crater jailbreaking wont get you banned

@heady verge read the above message

[analog crater]

@night cloak thanks

[silver marsh]

Yetkili biriyle görüşmek istiyorum

Hesabım çalındı yetkili biriyle görüşmek istiyorum

[storm flume]

Please do not use any other language aside from English in this channel, @silver marsh. Refer to #613267301243944960 for language channels.

[rustic blaze]

@silver marsh State your issue in english.

[silver marsh]

My pubg mobile account was stolen, the person who stolen it is linked to the second account, so I can't log in with Facebook connection

[civic pivot]

Redirected him to CS of his language @rustic blaze

[night cloak]

Can i get support for emulator? or i have to go somewhere else? @night cloak

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@silver marsh You don't have access to your account?

[silver marsh]

Sorry, no access to my account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @silver marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[naive goblet]

Why the sound is buged..?! Is it problem in the game..?!

[robust vigil]

Check pinned messages in #news @naive goblet

[silver marsh]

My account was stolen I want to speak to someone authorized

[polar marsh]

@flat jackal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy current]

Hi how are you Keanu#5901 can you help me my Twitter has been stolen but i can get into the game by my email i want to cancel Twitter from the game

[prime sequoia]

Dear Sir / Madam @night cloak
My Game ID : 589945533
Email is : [e-mail]
Nick Name : ＪＳ丨ＢＥＶＯ
Sir/Madam, I am not able to login in my PUBG Account, Its Showing Your Account has been Disabled for violation of PUBG Mobile Guidelines.
But I Had not Done Anything against Your Guidelines, I always Follow Every Guidelines And Terms.
Please Activate My PUBG Account Its Very Valuable & Important For Me.
I am from the season 2 , you can check my statistics and you will know that I play with all integrity and do not violate any of the laws of the game defining my account without any reason and without any violation of the laws, more than 3 days and no one answers me from technical support I am tired of the message sent and no one answered me please help me fa i am a player we add and do not use anything just play on game loop and this is what has blocked me.
Thanks .

@night cloak Help Me Please ..

[polar marsh]

@prime sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unkempt rose]

@sand path
lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

[storm flume]

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

I need help my account is lost

[spring zephyr]

@night cloak How did you lost it?

[night cloak]

Weren't u a Mod? @spring zephyr.

@night cloak for conversation use #chat

I lost my account. What can I do?

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

I like Moderators

@night cloak please do state how you lost that

And Ok i will

I need help in game pubgm Customer care not responding

[civic pivot]

Hi how are you Keanu#5901 can you help me my Twitter has been stolen but i can get into the game by my email i want to cancel Twitter from the game
@wispy current im not authorised to help u but i recommend to read #faq , there is for sure an solution on ur manners

[spring zephyr]

@night cloak Can you please tell that how did you lost the account?

[tender plinth]

Hello, An account has been compromised by connecting the phone number. Please solve the problem as soon as possible 5288688398

Hello, An account has been compromised by connecting the phone number. Please solve the problem as soon as possible 5288688398

[night cloak]

Wow

[tender plinth]

@spring zephyr no

[timid tangle]

? i send two evidence , 1 flash speed , 2 the power of magic .. and i got this reply

lol

<@&639889499718942720>

[wispy current]

Can you help me my account in Twitter has been stolen ID : 5564942229 . Now i can get into the game by my email but when i play another guy entered the game by Twitter the game immediately signed me out please i want you to solve my problem.

[tired fractal]

@timid tangle do not tag community team

[slender grove]

@sand path hello

@sand path my account not recover. 😭

[spring zephyr]

@tender plinth Can you explain your issue in detail?

[polar marsh]

@jade rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @wispy current. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm echo]

Where do we get redeem codes?

[tender plinth]

@spring zephyr
I gave a game account to someone else and recovered the account but connected the phone number inside the game and I cannot remove it

[urban light]

@night cloak please chk the privte message

[tender plinth]

I gave a game account to someone else and recovered the account but connected the phone number inside the game and I cannot remove it

[urban light]

Because every time I sent it here I took block message

[tired fractal]

@somber solstice Why does it say 'pubg mobile 6 days ago' ?

on your profile

[static bronze]

Tdm room anyon?

[storm flume]

Use #activities to find other PUBG MOBILE players, @static bronze.

[static bronze]

Lol sorry

[main nova]

#stop_pubgm
If pubg mobile don't ban hackers, we will quite the game for good like what happend in season 8, no more games no more uc purchase, the game became silly unfair.... The build in tool for report doesn't work or u just don't want to ban them, we all know who makes the cheats tools :) so yeah no reason to stay in this game

[storm flume]

Hello, @main nova!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rustic blaze]

You can use #old @main nova

[echo jetty]

I haven't got that Guncraft Workshop thing that came today. The game updated today (21MBs) and some people got it but I didn't. How does that fix? I already tried routine repair.

[rustic blaze]

@echo jetty Its not released for everyone yet, it will be soon.

[echo jetty]

Alright. Thanks.

[main nova]

You can use #old @main nova
@rustic blaze like hell they read feed backs

[rustic blaze]

If you have something that developers can read, as i said use #old please.

[main nova]

If you have something that developers can read, as i said use #old please.
@rustic blaze yeah i'll just spam the discord as hackers spammed the game :)

[rustic blaze]

@main nova That's not allowed, Use #chat if you have something to say.

[night cloak]

@main nova @rustic blaze please do use #chat for conversations and spamming is against our #613267301243944960

[main nova]

@rustic blaze well good to know that many of us left the game :) can't play a game that support unfair players and cheaters

[night cloak]

@night cloak Is the bargain thingy glitched?

@night cloak it is glitched for a few players

@night cloak Is it going to fixed soon?

By soon I mean before the event ends

i dont have the information about that atm

[slender grove]

They did’t help @night cloak :((

22 days

[polar marsh]

@lilac trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@cursive ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[willow palm]

There are too many hackers in india bonus challenge TDM matches pls fix this issue I spent 130 uc worth of coupons all wasted

[light parcel]

No guncrafr option

[willow palm]

There are too many hackers in india bonus challenge TDM matches pls fix this issue I spent 130 uc worth of coupons all wasted

[craggy blade]

@light parcel It's available for few players only. Everyone one will get it soon.

[night cloak]

Ayo im trying to change my ign but most of the time i catch names that are inactive i guess? What are these accounts? The game shows up some random account first and when i press to show it's stats n all it gives me the name i was looking for but these accounts have 0 games under their belts or any action whatsoever. No season info no nada.

[light parcel]

@The gamer y for few players

[cursive ore]

Rating back after killed by cheater

[hollow mango]

Guys I was in top10000 and suddenly now it shows unranked whenever I checked can someone please let me know how to fix this?

[spring zephyr]

@light parcel Currently it's in testing. So only few random people got that.
Soon everyone will have it.

[willow palm]

There are too many hackers in india bonus challenge TDM matches pls fix this issue I spent 130 uc worth of coupons all wasted

[craggy blade]

@hollow mango Have you tried restarting your game and checking again?

[hollow mango]

Yes

It shows it correctly in my other acc but only in this

[hollow fulcrum]

Just get rid of the hackers bruh

[slender grove]

@spring zephyr 21days ago!!I lost my account and pubg sent me this message for the third time saying that I have my account back,and when I check I still do not have access to my old account.Please help me.

[storm flume]

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hollow fulcrum]

Your game is full of hackers every game i encounter VIP hackers just get rid of them ASAP

[sharp onyx]

@hollow mango sometimes the system doesnt show the rankings if you are below top 10k and there are too many people in the rank pool. Its completely fine. You will see your rank again aftrr making it to top 10k again

[craggy blade]

@hollow fulcrum Reporting the hackers is the way of getting rid of them.

[hollow mango]

My friend who pushes with me has a lower rating and is on the leaderboard

[polar marsh]

@hollow fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow mango]

Like it got fixed once today and came back

[vivid heath]

Gun craft option not showing

[elfin canopy]

It is not available for everyone yet, @vivid heath

It'll be available for everyone soon.

[vivid heath]

@elfin canopy my friend have it

This is my friend one

He has it

[elfin canopy]

Yes, but it's not available for everyone yet, @vivid heath

Wait for it.

[vivid heath]

But why he has it

[calm onyx]

What was the patch realased on ios today?

[elfin canopy]

Only limited people have it, @vivid heath.

[vivid heath]

What that is unfair

[elfin canopy]

I don't have it either.

[tender plinth]

I gave a game account to another person and recovered the account, but he linked the phone number inside the game and I cannot remove it. I have been logged into my account, not through the phone number of another person. Please remove the phone number from inside my account on the pubg game.

[vivid heath]

I saw YouTube channel saying it will fix it using this method to get the gun craft but it doesn't work

[elfin canopy]

Contact in-game customer support, @tender plinth.

It is not available for everyone.

[tidal dirge]

@elfin canopy are you the mod here please?

[vivid heath]

And the 1 uc gun skin is a scam

I spent almost 600uc trying to get it

And my friend got it at the third try

[tender plinth]

@elfin canopy I called and provided everything about the account and there is no response from customer service

[slender grove]

@elfin canopy help

[tulip plinth]

Why do players from middle east have internet advantage over players from UK, scandinavia etc?

PUBG MOBILE does not know what they are doing

[night cloak]

My Friends Have This Guncraft Feature. but I dont Get this.. please Tell me Why?? I am very Fraustated !! 😩

[craggy blade]

@night cloak It's not available for everyone yet. Everyone will get it soon

[night cloak]

@night cloak It's not available for everyone yet
@craggy blade

why??

[clear ocean]

So my id got banned and i was unable to unban it but i wanted to use the game center login from that id on my new id any solution

[vivid heath]

@night cloak I don't have it either

[craggy blade]

Currently it's in testing. So only few random people got that.
Soon everyone will have it. @night cloak

[night cloak]

Why. So why The non RP players Get this Feature?

[vivid heath]

This is my friend one

I got buy rp but it does not give me

[stiff ginkgo]

Even I've this

[spring zephyr]

it's not available for everyone yet, @vivid heath
Wait for it.

[clear ocean]

@spring zephyr can u help me

So my id got banned and i was unable to unban it but i wanted to use the game center login from that id on my new id any solution

[night cloak]

Yes !! Even i dont Have this. but a noob player on 2GB phone get this feature. I am Frustrated !!

[vivid heath]

@spring zephyr what if th events over?

@spring zephyr then I don't get it? I am frustrated too

[sharp onyx]

Guncraft feature is still in development, so it has only been released to a limited number of people. Please be patient, it will be made available to you soon.

[spring zephyr]

So my id got banned and i was unable to unban it but i wanted to use the game center login from that id on my new id any solution
@clear ocean You got banned like in-game?

[tidal dirge]

Can anyone tell me how to clear AppStore cache?

[tender plinth]

@spring zephyr
I gave a game account to another person and recovered the account, but he linked the phone number inside the game and I cannot remove it. I have been logged into my account, not through the phone number of another person. Please remove the phone number from inside my account on the pubg game.

[clear ocean]

Its ios @tidal dirge u cant clear caches here

[tidal dirge]

Yes for iOS

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tender plinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[clear ocean]

@clear ocean You got banned like in-game?
@spring zephyr yes got 10 year ban for no real reason

[polar marsh]

@clear ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

if the feature is not ready then why they Give this to some players??

[polar marsh]

@vivid heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@night cloak For testing reasons.

[tidal dirge]

Its ios @tidal dirge u cant clear caches here
@clear ocean dang! I’m facing an issue with getting into my PubG account. Similar issue my friend faced... he cleared cache and redownloaded the game and issue resolved - he has android

[night cloak]

So Why They Not Choose Some Good players?? @spring zephyr

[craggy blade]

@night cloak It was random.

[night cloak]

😩

One Question. When Andy Came?

[craggy blade]

@night cloak No news on upcoming updates. Keep checking #news

[lucid stump]

@vital sluice help me

[sharp onyx]

We do not have any information regarding the criteria of selection for guncraft.

We do t know when Andy will be released. Please wait for announcement
@night cloak

[tidal dirge]

@sharp onyx - you able to help?

[lucid stump]

@spring zephyr help me

[tidal dirge]

My mate got the exact same issue resolved by clearing his App Store cache and redownloding the game.... I am on iOS so....

[lucid stump]

<@&639889499718942720>

@somber solstice help me plz

[short eagle]

State your problem @lucid stump

[polar marsh]

@lucid stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear ocean]

My mate got the exact same issue resolved by clearing his App Store cache and redownloding the game.... I am on iOS so....
@tidal dirge just reinstall the game ios deletes the cache when u uninstall

[slender grove]

@somber solstice

[sharp onyx]

@lucid stump It would be better if you stated your issue rather than tagging the staff repeatedly

@tidal dirge have you tried reinstalling?

[clear ocean]

@spring zephyr can u help now

unlinking gamecenter from my banned account and linking it to my new account?

[storm flume]

If you have encountered an issue with the account unlinking feature, @clear ocean, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sharp onyx]

@clear ocean Unlinking feature has been disabled for now. Please wait for further announcement regarding this

[storm flume]

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tidal dirge]

@lucid stump It would be better if you stated your issue rather than tagging the staff repeatedly

@tidal dirge have you tried reinstalling?
@sharp onyx yeah I just tried again... deleted my app, went to App Store and redownloaded. Also repaired

[clear ocean]

@clear ocean Unlinking feature has been disabled for now. Please wait for further announcement regarding this
@sharp onyx even if it comes back i won’t be able to unlink cause my id is banned

[storm flume]

If you have encountered an issue with the account unlinking feature, @clear ocean, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

It Is Legal To Use GFX Tool??

Some of My Friends Use It for HDR Extreme.

[clear ocean]

@sharp onyx yeah I just tried again... deleted my app, went to App Store and redownloaded. Also repaired
@tidal dirge dont delete from home screen delete from storage

It Is Legal To Use GFX Tool??

Some of My Friends Use It for HDR Extreme.
@night cloak No its not

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[clear ocean]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
@storm flume sidha bolna 10 saal ka ban marunga

[spring zephyr]

@clear ocean Please do not use any other languages aside english.

[sharp onyx]

@tidal dirge what is the issue you are facing?

@clear ocean you cant use the same gamecenter id now. You have to make a new one. Thats the whole point of banning: to stop people from using the same social media account again.

[clear ocean]

I had 2 accounts linked

i can atleast unlink one

[storm flume]

If you have encountered an issue with the account unlinking feature, @clear ocean, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[tidal dirge]

@tidal dirge dont delete from home screen delete from storage
@clear ocean thanks, that makes sense... doing it now

[spring zephyr]

@clear ocean You can't do any changes to banned accounts.

[clear ocean]

Now thats bullying

[sharp onyx]

Shouldnt have got banned in the first place. You brought this upon yourself

[clear ocean]

Firstly ban*ing me for no reason

Shouldnt have got banned in the first place. You brought this upon yourself
@sharp onyx I didn’t do anything wrong

[sharp onyx]

If you think you were banned for no reason, you can file claim

[clear ocean]

Its a bot in file claim thats of no use

I have tried

[polar marsh]

@tidal dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
@clear ocean

[light acorn]

Hi , If I report the cheaters in the game, how long the processing will be ?

Restart the game again @simple cairn

[simple cairn]

Yea

It’s fixed

[sharp onyx]

@simple cairn please report it in #old thank you

@light acorn It varies. There is no fixed time

[polar marsh]

@kind dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light acorn]

So the cheaters will play and we will lose our point ? Till what?? @sharp onyx

[sharp onyx]

The staff here is voluntary and doesnt work or is affiliated to the security team

[spring zephyr]

@light acorn You will get your rating points back when your reported cheater will get banned.

[light acorn]

I’m sorry but I thank there is no security or the know each other @sharp onyx

[cyan citrus]

@light acorn You will get your rating points back when your reported cheater will get banned.
@spring zephyr i didnt get any points back , i reported two and they were suspended

[floral moon]

I am facing log in isue in my 0.18.0.12627 version

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@light acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow estuary]

Hello, i want to ask if its possible to see the UC purchase history from in game or somth, the thing is that i dont play the game but yd i purchased UC for a friend using Razer Gold from the website, and he claims he did not receive any. Is there any way to verify which player ID i sent them to ? I have the transaction information for Razer Gold, but the ig ID isnt among them, if yes whom should i contacted, thanks a lot

[river pier]

hello i got a pannd

[sick shale]

@hollow estuary you can check from the website

[oblique horizon]

@clear ocean bhai ye kuch nai kr payenge account gya tera samjhnle

[sharp onyx]

@oblique horizon please only use english here

[oblique horizon]

@sharp onyx i need some help brother

[hollow estuary]

the offical pubg mobile site ? could you tell me how because you dont need to create any account there to make a purchase

[polar marsh]

@severe thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dapper gust]

my account was hacked

[sharp onyx]

@hollow estuary please contact razer support. The payment was made from there

[manic valve]

When will all players have guncraft in workshop?

[hollow estuary]

yep did that already but they need like a week to reply, i hope they come with somth useful at least

[night cloak]

Well Some Peoples use these apps on playstore to get HDR Extreme.
I am here to help and Make this game Hack free. so thats why i am telling.

[stiff ginkgo]

@clever tusk post in #discord

[clever tusk]

I just made this second account because my main account got block from Chatting in this server

[mighty zinc]

@oblique horizon 21*

The update rolled out 21 days back

[stiff ginkgo]

Use only English

[magic galleon]

Hello, The linked Twitter account has been compromised in my account, I have all the proofs, can you disassociate or do anything!
@normal fulcrum

[spark mesa]

I'm facing this error while trying to login @polar marsh

[storm flume]

You can now access #emulator-chat and #emulator-support, @spark mesa. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

Please refer to subpoint 2.8 in #faq for further information, @magic galleon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@oblique horizon provide the right information to the customer service

@night cloak report those apps to that store

[oblique horizon]

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

Final update my touch not working properly so

[night cloak]

i found a lot of cheater, in every single game i played

[craggy blade]

@night cloak You can report them

[night cloak]

they're still playin, until now

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusty rover]

Yes rhis game is now full of cheaters

[night cloak]

ok thank u

[dusty rover]

After 13 season thay cant even create a good anticheat system.

[storm flume]

Hello, @dusty rover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusty rover]

Worst developers ever seen in a game.that rank #1 in mobile game in the world

[normal fulcrum]

Avoid spamming @dusty rover

[sick hazel]

I can recover my account after it has been deleted because parental control...game think's that I am under 13 years and I have 17

[night cloak]

he cant text here anymore @dusty rover @normal fulcrum

@sick hazel contact in-game customer service

[slender grove]

@normal fulcrum

Pls help me

[sick hazel]

@night cloak I tried but they didn't answer

[spark mesa]

@storm flume I Already did and follow the steps but nothing happened just same error

[night cloak]

u guys will get nothing, dont expect too much @sick hazel @spark mesa

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slender grove. Remember to read through #faq before asking questions in the support channels.

[ebon ember]

Maybe pubg will add bonus challenge for all the countries.

[spark mesa]

@night cloak why

[sick hazel]

@night cloak you know what is worse...that I spent almost 100-150€ in that account

[slender grove]

@storm flume 21days ago!!I lost my account and pubg sent me this message for the third time saying that I have my account back,and when I check I still do not have access to my old account.Please help me.

[storm flume]

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[knotty dagger]

Hi i am using LD Emulator i cant get match in solo Europe ? why

[storm flume]

You can now access #emulator-chat and #emulator-support, @knotty dagger. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spark mesa]

@sick hazel same here

[night cloak]

we have a same problem, and i was trying everything i can, and i got nothing @spark mesa @sick hazel

[ebon raft]

Anybody facing issues with joystick button and scope button jamming ? On iOS latest iPad Pro

[sick hazel]

And this "nice" and "beautiful" game...I don't know why...think's that I am under 13 years old...and for that they deleted my account...I love this game so much

[night cloak]

just let it go @sick hazel

[mortal grotto]

Hi I have a problem with my ping in Qatar

Is the problem with the region

?

[night cloak]

Please help

😩

[mortal grotto]

Update the game from the store @night cloak

[jade drum]

Hi
I am also a player from Qatar and my internet is 5g down load minimum is 188 / 200 and upload 32/40 why my ping always high over 130 and up not still moves up to 350/400 up and down @storm flume @polar marsh

[gilded plank]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Tlephone and and now I hav set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much please re-activate my account so I can enjoy playing again Thank you

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spark rose]

Can anyone help me? 😭😭😭

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spark rose. Remember to read through #faq before asking questions in the support channels.

[rustic blaze]

@spark rose Yes?

[mortal grotto]

@jade drum basically having the same problem sense I started playing the game. What should we do?!

[spark rose]

@rustic blaze Well, I've been going through hard times in life recently, and a lot of stuff happened and i needed some support so i came in the PUBGM discord to get some support 😭

[mortal grotto]

We need help the ping in Qatar is so high we get oppressed against other player and that’s unfair?

[polar marsh]

@gilded plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@sick hazel the game is deleting your account due to age restrictions, and it detects it from the social media account. Please change your age of the linked email and/or social media.

[polar marsh]

@tight hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@spark rose we only provide game related support here. For emotional support, please try talking to the nice people in #pubg-mobile

[sick hazel]

@sharp onyx I was connected with Facebook...and at facebook I have like 20 years...I can send you the prove in private if you wany :/

[sharp onyx]

@mortal grotto please contact your network provider, or try changing the server you play on

[edgy fractal]

I need players for my team how I find them ?

[sharp onyx]

@sick hazel No, please dont send proof. Please try to change the DOB in facebook again

[mortal grotto]

@sharp onyx we already talked to them and i play on a 5G network?

[sharp onyx]

@edgy fractal please use #activities

[edgy fractal]

Ol

[sharp onyx]

@mortal grotto a 5g network doesnt guarantee good ping. It also depends on what server you play on

[sick hazel]

@sharp onyx I try everything...trust me...but for nothing

[sharp onyx]

@sick hazel do you just have fb as login method?
Also, which country do you live in?

[mortal grotto]

@sharp onyx we play in Middle East and Europe server and there is no difference

@sharp onyx can we change the region to get better ping

[sick hazel]

@sharp onyx I am from Romania...and yea, just with Facebook

[mortal grotto]

@sharp onyx or should the company makes an update for players in Qatar to get better ping

[misty gale]

@rustic blaze waiting for your response

[mortal grotto]

Cause im playing for 2 years now and thats undair @sharp onyx

[swift iris]

Algum br? Kkk

[sharp onyx]

@sick hazel Its something with your facebook. Try making a twitter account with correct DOB and link it to the id

@mortal grotto when did this problem start happening?

[misty gale]

@rustic blaze please help me

[rustic blaze]

@misty gale I informed moderator about it, wait.

[mortal grotto]

@sharp onyx long enough that i cant remember however I never so a good ping in Qatar

[jade drum]

For me I never saw good ping in Qatar @sharp onyx

[sick hazel]

@sharp onyx But I can't link it to the id

[misty gale]

@rustic blaze how much time or days to take action in this case

[mortal grotto]

@sharp onyx although other countries in MiddleEast they have a good ping.

[rustic blaze]

Theres no clue.

[night cloak]

WHAT now Do PUBGM ?? Maybe PUBGM community Now SLEEPING ...Right? Every Match Must Killed By Hacker .They Use Directly Speed Run , Magic Bullet etc But They Still Play Goodly

[sharp onyx]

@mortal grotto @jade drum have you tried changing your network provider? If yes, did that help?

[jade drum]

We the player in Qatar have top internet connections but high ping others in Middle East have bad internet connections but good low ping why !? @sharp onyx

[craggy blade]

@night cloak If you have encountered a hacker then you can report them via the in-game reporting system.

And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/

[rose forge]

My game ID 5330845690

My game ID 5330845690

[floral moon]

I am facing new version login bugs in my account

[sharp onyx]

@sick hazel but you said that only fb was linked. So, that must leave 1 slot open to link another social media

@rose forge please state your issue

[mortal grotto]

@sharp onyx yeah and nothing changes same ping

[floral moon]

From last 28Hours i cannot logged in my account because of bugs

[sick hazel]

@sharp onyx yea...but if I try to link it...I need to make a new account

[sharp onyx]

@floral moon your query has already been answered in the morning. Please dont repeat it. It wont help

yea...but if I try to link it...I need to make a new account
@sick hazel
Yes, thats what I am saying. Make a new twitter account and link it

[jade drum]

Yes we did tried to change from ooredoo (200+ ping) to Vodafone (130+ping) but since couple of months ago it got worse (150/250) not good at all @sharp onyx @polar marsh

[floral moon]

Pubg supports are playing game with Us

Only Support HACKERS

[polar marsh]

@severe turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[midnight zinc]

Hello

[drowsy flint]

Hello, i have my twitter linked to pubgm but it still doesnt unlock social media avatar...

[night cloak]

@drowsy flint it may take some time to sync

[hollow mango]

My rank in top10000 isn't showing it just says unranked

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @midnight zinc. Remember to read through #faq before asking questions in the support channels.

[strange salmon]

What is the problem with login

[storm flume]

Hello, @floral moon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[drowsy flint]

@night cloak 6 month passed

[hollow mango]

My rank in top10000 isn't showing it just says unranked
@hollow mango how do I fix this

[jade drum]

@sharp onyx

[night cloak]

Try changing it again and login to the game via Twitter@drowsy flint

[sick hazel]

@sick hazel
Yes, thats what I am saying. Make a new twitter account and link it
@sharp onyx didn't work

[scarlet jolt]

If you click on the repair button when you open pubg after repairing does the settings of scope sensitivities and buttons go away? Like all settings go back to default or stay the same?

[night cloak]

@floral moon try clearing the data of the game if that doesn't works reinstall the game

[hollow mango]

My rank in top10000 isn't showing it just says unranked
@hollow mango .

[night cloak]

@scarlet jolt routine repair won't remove those

[floral moon]

@night cloak alredy done.

[scarlet jolt]

K thanks @night cloak

[floral moon]

Solve my log in issue@storm flume

[hollow mango]

My rank in top10000 isn't showing it just says unranked
@hollow mango someone pls helo

[drowsy flint]

@night cloak if i try to log in by twitter it makes me create new account

i tried to contact to customer service but there is only bot... there is noone who can resolve this problem

[polar marsh]

@forest pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use any other language aside from English in this channel, @gloomy vortex. Refer to #613267301243944960 for language channels.

[gloomy vortex]

Give atro the hashtag 1in popularity

[simple citrus]

I need help please I lost my account

[storm flume]

If you have encountered an issue with the account unlinking feature, @simple citrus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[simple citrus]

I have already contact with customer service and no one reply to me

I have waited 20 dates

Please help me

[normal fulcrum]

@simple citrus Lost account? Can you explain?

[daring kindle]

My lost account pls halp me

[storm flume]

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

What do you mean by lost account? Did you unlink it @daring kindle?

[lean ingot]

Where is gun craft?

[night cloak]

pelase top smartgaga from plying pubg mobile they are cheating

[daring kindle]

Yea

Yes

[drowsy flint]

is it going to be possible in the future to unlink account ?

[storm flume]

If you have encountered an issue with the account unlinking feature, @drowsy flint, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

pelase stop smartgaga from plying pubg mobile they are cheating

[pastel atlas]

@lean ingot even I don't have it

[lean ingot]

@pastel atlas I don't know what is happening

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@lean ingot Gun Craft is available for selective users

[pastel atlas]

@normal fulcrum pubg is biased now!

[normal fulcrum]

You can post your feedback in #old @pastel atlas

[restive lotus]

I linked my PUBG Account with Google and Twitter when I was playing on Android. Now I'm playing on iOS and I can't view Google linked to my account, and I can't link any other Social accounts with PUBG. I wanna unlink my account from Google.

[storm flume]

If you have encountered an issue with the account unlinking feature, @restive lotus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[granite frost]

Why I cant spectate high teirs friends?

[normal fulcrum]

Coz spectating high tier friends is restricted @granite frost

[granite frost]

@normal fulcrum is there a reason?

[normal fulcrum]

@granite frost Yes, to stop hackers from using alternate account to spectate and cheat in-game

[viscid wadi]

@normal fulcrum 🤗

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[tulip isle]

Can someone tell me what I supposed to do if I wanna get an access to #content ( I guess that I need to be content creator 🤔)but I wanna find out how to participate to get CC role .

[proven scaffold]

@sand path what is today's update for?

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @tulip isle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sour gale]

pelase stop smartgaga from plying pubg mobile they are cheating

[storm flume]

Hello, @sour gale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sharp onyx]

@sour gale please put your suggestion in #old

[viscid wadi]

@sour gale You can post your feedback in #old

[sour gale]

@sharp onyx ok

[night cloak]

Is there anyway I can get the statistics of a particular match? I found that API for Pubg mobile is not supported yet

[normal fulcrum]

@night cloak What do you mean

[night cloak]

I am trying to create an app where the user can get the statistics like ranking, kills etc upon entering the match id specifically for PUBG mobile @normal fulcrum

[zealous jetty]

need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zealous jetty. Remember to read through #faq before asking questions in the support channels.

[limpid bear]

Hi

Anymod available?

[normal fulcrum]

You can try ans contact [e-mail] @night cloak

@limpid bear State your issue

[terse bronze]

I have a many websites that sell hacks for cheater , I spent long time to collect them, if that helps you to stop them from selling because we hate the game because of hackers

[night cloak]

@night cloak Unfortunately, the API is not public and you may not be able to make such app.

[high sage]

Any one here ?

[pastel atlas]

@night cloak we are going to get the guncraft feature soon qt?

[night cloak]

Yeah.

||And a free weapon skin too :p||

çeviremiceksiniz okuyamayacaksınız. hilelerden kudurup durun. ohh.

English, mate.

[slender roost]

Where can I join tournament

[high sage]

@night cloak My pubg account was linked with twitter and game center
My twitter account was hacked and i want to remove it
I communicate with customer service
And i answered every thing and send all the screen shots they wanted and they said they will investigate
Its ten days no and nothing happened
And the hacker use my account i want stop him

[night cloak]

English, mate.
@night cloak no

[pastel atlas]

@night cloak he is saying you are cute!

@high sage get a new id maybe

[high sage]

@pastel atlas how ?

[night cloak]

@high sage It can take up to 90 days, be patient.

[pastel atlas]

@high sage make a new pubg id bruh!

[high sage]

@night cloak ok i will wait but i wish they remove it at the end 🥺💔

[terse bronze]

They will investigate if you sell the account or not

[high sage]

@pastel atlas i don’t want a new one bruh i want my account

[pastel atlas]

i guess you need to talk to twitter support for that

[high sage]

I didn’t sell it i still have game center linked to it

[abstract anvil]

Any reason of why the Gun Craft wont show at my workshop?

[high sage]

@pastel atlas yeah i talked and they told me to wait too 🥺

[pastel atlas]

@abstract anvilit is not available in my id as well CHILL OUT PLAYAH

[abstract anvil]

Mk

[pastel atlas]

@high sage Mi sends lob and kishess

[cedar quarry]

Why didn't I get the Weapon Button? ‏

[pastel atlas]

@cedar quarry chill out its rolling in progress you will get it soon

[regal mirage]

.😢 😥

[high sage]

@pastel atlas what this mean bruh

[bold siren]

Because it’s not available for everyone yet, @cedar quarry.

[regal mirage]

A linked game only on Facebook, what should I do .... Facebook is not working. I am trying to enter writing to me. Authentication has been denied

[cedar quarry]

@bold siren But the duration of the event is 10 days, and it will end, and we have not caught up with it

[regal mirage]

🥺 😔

[feral knoll]

@regal mirage contact ingame customer service.

[regal mirage]

@feral knollHow will I contact and Facebook not working😟

[storm flume]

If you have encountered an issue with the account unlinking feature, @viscid wadi, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[feral knoll]

@regal mirage read #faq.

[regal mirage]

@feral knoll How will I link my Facebook account again to contact customer service because Facebook never enters the game

@feral knoll How will I create my new account if I link it to Google Play, is this useful or not?

[tidal root]

Why I dont have guncrafting and people from NA servers do? Why can't i make my own skins?

[vivid merlin]

@tidal root the guncraft feature is only for select few players right now and will be available to all soon

[tidal root]

Thank you @vivid merlin for letting me know :)

[night cloak]

we can't negotiate. although I and many others here have repeatedly reported this issue, no solution has been reached. time is already limited and we want to make purchases. please correct this issue before the bargaining event is over. when we tap the" negotiate " button, it doesn't react at all. this is the same problem with the emulator and the phone. I get the same error when I try it from the phone.

[pure sundial]

There are scammers in PUBG chat!!!

[viscid wadi]

@tidal root guncraft feature will be available for everyone..be turned.

[oak kettle]

How do I report hack in your server?

[viscid wadi]

@oak kettle http://cheater-report.pubgm.cc

[polar marsh]

@midnight flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viscid wadi]

@oak kettle please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

[oak kettle]

@viscid wadi Thank you very much.

[night cloak]

I lost my account. What can I do?

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

In game pubg customer care is on help

Already 20 day up

[viscid wadi]

@oak kettle most welcome

[sacred yacht]

Yo Tencent ....I can’t see the fricken Guncraft thing fix yo Shiz

[storm flume]

If you have encountered an issue with the account unlinking feature, @viscid wadi, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sharp thistle]

How to solve this

I cant link my email?

@sand path

[viscid wadi]

@sacred yacht GUNCRAFT feature is only available for some people..it will be available for all soon...be turned

[sand path]

Try 4-5 times. @sharp thistle

Sometimes it takes 3 attempts.

Especially Twitter.

[night cloak]

Can I send a video here?

[sharp thistle]

OkY

[viscid wadi]

@night cloak no

[sand path]

@night cloak of?

[night cloak]

My game is not working

[sand path]

Sure

Send

[night cloak]

It closes on the starting screen

Ok

[sand path]

If it is a link use #old

[young storm]

whats new in pubg update?

[sand path]

@night cloak and it happens when you have enabled developer options in the phone.

[night cloak]

when the new updatw

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.