#questions

1 messages · Page 817 of 1

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@thin shadow please uninstall and reinstall game

thin shadow
#

i also done this

fervent stream
#

Help uc

hasty fractal
fervent stream
#

help uc 563411363

fierce dust
#

Aur kitn Time laga

fervent stream
#

help uc 563411363

sharp onyx
#

@regal thunder Unfortunately that is the only way to get tour account back. Staff here cant help you with recovery

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty fractal
#

@fervent stream Don't ask for uc please.if you don't have any issues please go to #pubg-mobile or #chat

full karma
#

@sharp onyx I enter the code, but he says it was wrong, and that the number I entered is correct

languid gust
#

How do I get the new s12 tinkering gun skin

sharp onyx
#

@full karma please try it again in a few hours

crystal bobcat
#

s12k guncraft is not showing for me in workshop can anyone help?

regal thunder
#

@sharp onyx but sir i tried and submit application last 2 weeks and my information is also correct but pubg mobile can't get my account back

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@languid gust only some people have got the s12k skin. You can check if you did by clicking on "workshop" in the main menu, and then clicking on "guncraft"

languid gust
#

how come only some?

sharp onyx
#

@regal thunder please be patient. They will get back to you soon

regal thunder
#

@sharp onyx how much take time..

hasty fractal
#

@regal thunder Depends

sharp onyx
#

how come only some?
@languid gust
We dont know the criteria of distribution

@regal thunder It might take upto 90 days

hasty fractal
#

Lol

regal thunder
#

@sharp onyx but sir why 90days it is so long term for me..

sharp onyx
#

We do not have any say in in-game support matters

regal thunder
#

@sharp onyx plzz sir help get my account back as soon as plzz i will be very thankful for you plzz because i play pubg since season 8

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @regal thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fierce dust
#

Help please

sharp onyx
#

@regal thunder I am really sorry I cant help you any more than this. In game customer support is your only chance. You need to be patient

hasty fractal
#

@fierce dust what's the issue?

ashen kettle
#

Android ppl dont hve tht guncraft??

sharp onyx
#

@ashen kettle some android people do have guncraft. Its randomly distributed

ashen kettle
#

Eventually will evryone get it@sharp onyx

#

?

hasty fractal
#

You'll get it eventually

ashen kettle
#

Ohh..oki thanks

sharp onyx
#

Yes, it will be made available to everyone soon

fierce dust
#

@sharp onyx par abhi tak mera account nhi mil

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@fierce dust please only use english in here. For hindi support you can join Indian pubgm server

regal thunder
#

@sand path Old account character id-5439836392
New account character id-5830348111

@NaDeKo

fierce dust
#

@sharp onyx ha

#

Mera account me kitn din aur laga ga

hasty fractal
#

@fierce dust Please use only English.

fierce dust
#

@hasty fractal ha

storm flumeBOT
#

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

keen gazelle
#

hello i need support

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.

inner moss
#

This game is getting stupid. My TF aren't my shots getting registered? I have 80-108 ms and still take me 4 rounds to knock someone. Wtf pubg

sharp onyx
#

@inner moss it happened due to desync. And 80-100 ms is an average ping, so desync is to be expected. Please lower your graphics settings and clear up some memory in your phone. That should help

inner moss
#

Ty hope that works

sharp onyx
#

You are welcome. Also run a network speed test while you are at it

fierce dust
#

Abhi tak mera account nhi mil

gentle bone
#

Hello😃 can you add in the next update cars physique like drifting or handling

sharp onyx
#

@gentle bone please feel free to post suggestions in #old

main cairn
#

helo, i need help please

gentle bone
#

oh ok

#

sorry for that

floral moon
#

Log inproblem, i am using letest version of pubgm and playing inly in 1 mobile, so how can i logged in via another old version

hasty fractal
#

@main cairn about?

polar marshBOT
#

@main cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@floral moon please reinstall your game and check again. Also, try to login from an alternate social media linked to the same account

fierce dust
#

@polar marsh account lost abhi tak mera account nhi mil

vagrant onyx
#

@fierce dust do not provide personal info

And please use english only

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @fierce dust. Refer to #613267301243944960 for language channels.

fierce dust
#

Yeha I'd meri lost hogai

#

New account

#

VickyChaliya11

sharp onyx
#

@vagrant onyx ^ mute please

fierce dust
#

Google Play Games se

hasty fractal
#

@fierce dust please wait for there response, we can't help you furthermore.

fierce dust
fierce dust
#

@hasty fractal ok

hasty fractal
#

@floral moon ok! Please stop it, spamming won't help you get your account back

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty fractal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vagrant onyx
#

@floral moon stop or you will get muted

shy tide
#

Inbuilt file manager of my phone recommend to delete some files of pubg... should i delete... my phone is Galaxy J6

floral moon
#

Tell me how can solve this issue??

vagrant onyx
#

@shy tide no

hasty fractal
#

@floral moon try reinstalling.

sharp onyx
#

@shy tide if you delete files, you run the risk of corrupting the game. Then you will have to download again

floral moon
#

Alredy Reintalled 4 times

vagrant onyx
#

@shy tide @sharp onyx also account might result in a ban

shy tide
#

Hmm i understand... thanks

sharp onyx
#

Tampering with game data <-

hasty fractal
#

@floral moon go to FB and re login again, might help

floral moon
#

Its not work

shadow venture
#

Where is Emulator complain section

storm flumeBOT
vagrant onyx
#

@floral moon its was a bug
and its got fixed
try to log out than do repair > routine repair or rest all settings

or reinstall the game

Note : that its not might be fixed in your account

fierce dust
#

Go to login Google Play Games

floral moon
#

If it is bug and i can't login for 2days, my Achivment LOGIN for 720days will be restart????....curuntly i am logged in 380days.

night cloak
#

My pubg Id is linked to my Gmail someone has hacked Gmail and linked it to his Twitter account and now he is also logging that id with Twitter. He is cheating people by logging in with Twitter, can there be some solution to this? pls need help

#

and also I Can access my id By Gmail Account

hasty fractal
#

@night cloak #faq 2.7 2.8

sharp onyx
#

@floral moon that achievement doesnt require you to log in consecutive days. Its fine even if you miss some. It requires total login of 720 days

fierce dust
#

Google Play Games New I'd 5831218556

night cloak
#

@hasty fractal I can login my account but whoever hacked is also logging in

floral moon
#

0.18.0.12627 version updated but still cant log in

vagrant onyx
#

@fierce dust what the issue you keep repeating it

night cloak
#

I m Loging with Gmail And He is Login with Twitter

hasty fractal
#

@night cloak Try recovering your password.

night cloak
#

@hasty fractal he is Link His Twitter account

fierce dust
#

@vagrant onyx mujhe English kam aa thi h

vagrant onyx
#

@fierce dust yes i do not understand in hindi

fierce dust
#

@vagrant onyx ha

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @sturdy coyote, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fierce dust
#

@vagrant onyx 20din hoga

night cloak
#

@vagrant onyx Bro need help

vagrant onyx
#

@night cloak maybe refer to the previous bot message

storm willow
#

@fierce dust use English here

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@vagrant onyx But he does not have such a scene that he has hacked, he has linked his twitter account, now he logs in with twitter and I login with gmail

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @fierce dust. Refer to #613267301243944960 for language channels.

fierce dust
#

@storm flume ha

#

Mera account kab milega

night cloak
#

How to Find Registation date of pubg Mobile acount

fierce dust
#

Please Help

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fierce dust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@fierce dust bro Upr ka msg pad lo

fierce dust
#

@night cloak bhai par liya

sharp onyx
#

@night cloak you can provide a general answer, like the month or season. Its fine. Just try to be as accurate as possible

floral moon
#

I am updated my PUBGMto 0.18.0.12627 but still i cant loged in

polar marshBOT
#

@gentle bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@floral moon please report this issue in #old along with your device name and model.
And while the issue gets fixed, please play on a guest account

night cloak
#

Hey, I'm looking for serious feedback here. How many players do you think would be interested in free to enter, simple games?
Would the community like 1v1 or 2v2 better, and fpp or tpp better?

sharp onyx
#

@night cloak please post in #old

fierce dust
#

@storm flume ok

floral moon
#

No reply there

sharp onyx
#

@floral moon that channel is not meant for replies. The devs will read your msg when they go through the channel. Please use a guest account for a few days

fierce dust
#

Abhi tak meri I'd nhi mil

iron hull
#

Hello

sharp onyx
#

@vagrant onyx ^ Please, I request you. This is the 10th time this spam has happened

iron hull
#

Can you help me

floral moon
#

Who will be responcible of my daily RP,XP points and another some Daily Collection

night cloak
#

My Facebook account has been disabled, I am currently logging in with my id by twitter. Can I now unlink Facebook? And if yes then how to unlink

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@fierce dust kuch time k liye ruk jao bhai ah

#

ab

vagrant onyx
#

@sharp onyx ok

#

@sharp onyx done

sharp onyx
#

@iron hull Please state your issue

@floral moon I am sorry there is nothing that can be done about it

@night cloak Unlinking feature has been disabled for now

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

Thank you

night cloak
#

@sharp onyx bro I want disable acount unlink I have access by Twitter and i want unlink facebook

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

floral moon
#

0.18.0.12627 is letest version or not???

sharp onyx
#

@night cloak UnIinking of all kinds has been disabled for now. You can try contacting in game customer support.

polar marshBOT
#

@iron hull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@sharp onyx ok tq

iron fiber
#

Hi

#

@evevryone

#

Please subscribe my channel

sharp onyx
#

@night cloak np

@floral moon yes, it is the latest

@iron fiber please state your issue, and dont try to tag everyone

iron fiber
#

And join my Discord

unkempt rose
#

@NaDeko

sharp onyx
#

@unkempt rose please state your issue

velvet hinge
#

@sharp onyxbro

floral moon
#

If it is latest so why i cant loged in??

velvet hinge
#

When I get guncraft

queen venture
#

What’s the redeem code for PuBG mobile on TestFlight

sharp onyx
#

@floral moon because it a bug. It will be fixed soon

@velvet hinge guncraft feature will be made available to everyone soon

@queen venture latest beta not released for iOS yet

velvet hinge
#

Ok @sharp onyx

inner gate
#

what is today's changelog or anything that's include in the small update ?

floral moon
#

Example if i need 1 point for Conqorer and i cant play my game on those day becuase of this type bugs

sharp onyx
#

The devs dont usually post changelogs for such minor updates

inner gate
#

can you tell me anything or any guess about it ?

sharp onyx
#

No, we dont know

#

@floral moon unfortunately I cant do anything about it. So, please take conversation to #pubg-mobile

polar marshBOT
#

@unique cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unkempt rose
#

@NaDeko @NaDeko
My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
Please sports

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tired jacinth
#

help

polar marshBOT
#

@pale slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tired jacinth. Remember to read through #faq before asking questions in the support channels.

rustic blaze
#

help
@tired jacinth Yes?

keen gazelle
#

help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @keen gazelle. Remember to read through #faq before asking questions in the support channels.

vagrant onyx
#

@umbral field !!

umbral field
#

@vagrant onyx
For what you delet my message

vagrant onyx
#

@umbral field thought your account banned 👍🏼

golden temple
#

In KRJP FPP DUO the games isn't matching it takes 10min max to start why??

vagrant onyx
#

@golden temple maybe there is no real player there
try other time

#

make sure your searching in Erangel only with matchmaking with Language is off

rustic blaze
#

@vagrant onyx Kindly, theres a privately question.

golden temple
#

I'm playing with my friend its like 2 hrs we r waiting but its not starting x)

rustic blaze
#

@golden temple Check your connection.

golden temple
#

dude its 12ms

#

we are playing daily just from yesterday it's happening

rustic blaze
#

Ughh, probably due to low ammount of players there. @golden temple

steep prawn
#

@NaDeko @NaDeko
My lost account
Old character id :5251169304,Old nickname: Cordgaurav
New character id :5857350464
Nickneme new charater:gauravwalanj
Plzz bhai help me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @steep prawn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

steep prawn
#

@NaDeko

golden temple
#

it's not gonna happen dude just waiting for years it seems

rugged niche
#

My account has been rated because of the jailbreak. Can you help me?

steep prawn
#

Old account character id-5251169304
News account character id-5857350465

I submit request 4 time but pubg mobile cannot give back my id plzz help help and give me my id..Thanks..plzz bhai help kro

@NaDeko

thin shadow
#

anyone can fix it please i reinstalled many times and don clean cache

crisp garden
#

Emu?

storm flumeBOT
polar marshBOT
#

@marble meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@thin shadow please ask in #emulator-support

shadow venture
#

@vagrant onyx bro please help we can't play game in emulator

sharp onyx
#

@shadow venture what emulator do you use?

shadow venture
#

game loop but main problem cheater

#

every match face

sharp onyx
#

So you have an issue with cheaters in emulator?

shadow venture
#

rank get down

storm flumeBOT
#

Hello, @shadow venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant onyx
#

@shadow venture i think you got the answer

shadow venture
#

can't stop this way u know @vagrant onyx need help serious issue

lethal lagoon
#

مرحبا ببجي موبايل لقدت فقدات الحسابي بسبب اخر تحديث جديد ممكن تساعدني

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @lethal lagoon. Refer to #613267301243944960 for language channels.

sharp onyx
#

@shadow venture you can post your suggestion in #old

daring kindle
#

Pls halp me

#

My account lost

tired finch
#

I am missing two sections, the Guncrafting one in the workshop and the one I marked, !

brittle sluice
#

Hello Buggy Mobile I lost my account due to the latest new update, can you help me?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

long patio
#

@NaDeKo @NaDeko
My lost account
Old character lost id - 5241427071
New character id - 5830313340
Please help me !

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @long patio, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@tired finch Guncraft feature hasnt been made available to everyone yet. It will be available for you soon.
Also, did you try logging out and logging in and check if the gallery feature is still there?

tired finch
#

@sharp onyx ofc! I always keep switching the accounts, getting in other ones but not in this one!?!

brittle sluice
#

@sharp onyx can you help me

night cloak
#

I have the bling set since season 9 and yesterday I opened the new crate of bling set and got it again but for limited time. So I dismantled the limited one and with that I lost the exclusive emote too which I had since season 9
. I want the exclusive emote back please

#

@sharp onyx hello

#

@sharp onyx my facebook hacked how can i unlink?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@tired finch So, you dont get the gallery only in this one account? Please report this bug in #old along with player id and device name

@brittle sluice you have already been replied to. Please follow the instructions in the reply message

@night cloak yes, thats a known bug. Please report it in #old along with ur id

night cloak
#

Help

brittle sluice
#

@sharp onyx Where is the response, I do not see it

sharp onyx
#

@brittle sluice scroll up, you were tagged in it, so its not hard to find. Its a long message with a link to YouTube. It was exactly 10 minutes ago

brittle sluice
#

@sharp onyx I followed these steps 15 days ago but my account is not being restored

#

@sharp onyx Please help me

night cloak
#

@brittle sluice what was the last reply from CS

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@tired finch the feature will be adding to everyone soon

brittle sluice
night cloak
#

@brittle sluice what were your old and new user ID

tired finch
#

@night cloak ok, ignore the Guncraft features, I'm more concerned about the season gallery!

night cloak
#

@night cloak hello man how can i unlink pubg from facebook?

unkempt rose
#

@NaDeko @NaDeko
My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
Please sports kuch ho nhi raha hai

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

brittle sluice
#

@night cloak 1.5177871045
2.5830774627

night cloak
#

@tired finch can you add that in #old.and make sure to send the details and the image in one message

#

@night cloak do you have any other account linked with it

#

Other than Facebook

tired finch
#

@night cloak I already did, character id, device and screenshot, as told by someone above a few minutes back

night cloak
#

@night cloak yes gmail and facebook and i want to delete facebook but i cant see the delete button?!

rapid holly
#

Hi, I need help, please, when I want to log into the game again, it always returns me to the login page. Why? Please Help

brittle sluice
#

@night cloak I have sent you

night cloak
#

@tired finch ok

#

@half harbor ??

#

@rapid holly try a different network

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lilac bloom
#

I have 2 question i saw some ppl that link there account to three accounts fb twitter and google how can that

brittle sluice
#

@night cloak When can I get my old account

night cloak
#

@brittle sluice which one is your old and the new Id

#

@lilac bloom that's a visual glitch

slender grove
#

@night cloak pls help me sir

night cloak
#

@night cloak 😡

#

@night cloak follow the bot message

rapid holly
#

What do you mean by trying a different network?@night cloak

slender grove
#

@night cloak After Unlinking the old account..1st I made a new account with the same social media account (Old ID: 5643258580 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5829561025)..Which I now use for to recover my old account (ID: 5829603794)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account ( 5829603794)for the recovery for my old account...

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

brittle sluice
#

@night cloak 1 old 2 new

night cloak
#

@rapid holly if you're using WiFi then use data or vice versa

#

@slender grove please avoid repeating the issue daily one of the staff had already collected your ID

rapid holly
#

I use an iPad @night cloak

lilac bloom
#

@night cloak 2nd one my fb account disabled from about 2 years and its linked to my game now im using only google play to login i need to link it also to twitter no problem if not remove fb because i cannot play my game throw ios device

night cloak
#

@night cloak hey please i have to unlink pubg from facebook!

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

craggy blade
#

@night cloak You can't do it.

polar marshBOT
#

@pseudo night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@craggy blade why man?

craggy blade
#

@night cloak The feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news

brittle sluice
#

@night cloak When can I get help

night cloak
#

if i connect cs, can they do it for me?

brittle sluice
#

@craggy blade When can I get help

craggy blade
#

@night cloak Read #faq 2.5

fair lynx
#

when we will get guncraft option?

craggy blade
#

Guncraft feature hasn't been made available to everyone yet. It will be available for you soon.
@fair lynx

night cloak
#

@night cloak follow#faq 2.5 and there's a image linked with it follow that in CS

#

@lilac bloom the unlinking feature is disabled atm

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

unkempt rose
#

@NaDeko @NaDeko
My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
Please sports

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@unkempt rose @brittle sluice already got your ID's avoid repeating and please be patient

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

brittle sluice
#

@night cloak
My lost account
Old character lost id - 5177871045
New character id - 5830774627
Please help me !

unkempt rose
#

@night cloak bhai kuch help krdo na broo please

brittle sluice
#

@night cloak thanks friend. Where do I get the response

night cloak
#

@brittle sluice please avoid repeating the same issue in here, if you continue it will be considering as trolling,

#

@unkempt rose use English

#

You'll be contacted

polar marshBOT
#

@brittle sluice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unkempt rose
#

Brother, don't help anything

night cloak
#

@unkempt rose you'll be contacted, please be patient

unkempt rose
#

@night cloak @night cloak hm

brittle sluice
#

Sorry

polar marshBOT
#

@pallid thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle sluice
grim surge
#

arkadaşlar pubg mobile giren varmı

brittle sluice
#

@Rock47#3852 What is this response

vivid merlin
#

@grim surge could you please state the problem in English?

brittle sluice
#

@vivid merlin What is this response please

torn vortex
#

Hi

vivid merlin
#

@brittle sluice can you elaborate me more on your issue please?

meager scarab
vivid merlin
#

@meager scarab it's only for select few players it will be available to all soon

torn vortex
#

I have had some problems with gifting Royal pass to my friend and after I contacted customer service they replied to me after 5 days and asked for more evidence and now its been more than 10 days and i haven't received a reply from them

brittle sluice
#

@vivid merlin I have sent an old and new id to recover my account

vivid merlin
#

@torn vortex please be patient they will respond to you soon

#

@brittle sluice ok I'll send that to someone then just be patient on recovering it

stiff ginkgo
#

Why only select few player for guncraft.?

brittle sluice
#

@vivid merlin But what is this thing?

vivid merlin
#

it's still a new feature in testing right now only select few players have that option it will he available soon @stiff ginkgo

brittle sluice
vivid merlin
#

@brittle sluice it's most likely a welcome message

brittle sluice
#

@vivid merlin Thanks for the clarification

hollow sun
vivid merlin
#

have you followed what it says?@hollow sun

hollow sun
#

Yes @vivid merlin

vivid merlin
#

has it kept persisting ?@hollow sun

hollow sun
#

Yes but no benefit @vivid merlin

night cloak
#

@knotty flicker expose ton problème ici, en anglais de préférence

vivid merlin
#

I would advise to contact customer support again with information saying that it was hacked and it has kept persisting after changing password @hollow sun

upper kiln
#

I am not recieved the new guncraft feature in workshop.How to get it?But my friends got that already..

vivid merlin
#

it's still a new feature in testing right now only select few players have that option it will be available soon @upper kiln

hollow sun
#

@vivid merlin I tried but the answer start a new conversation

upper kiln
#

Thanks for your assistance @vivid merlin

vivid merlin
#

yes you start a new conversation and give them the same information and the details after what happened @hollow sun

sand path
#

Hey @night cloak how may I help you.

hollow sun
#

@vivid merlin Always start a new conversation and again start and gave them all information and no benefit

jade verge
#

@sand path

After Unlinking the old account..1st I made a new account with the same social media account (ID: 5829998613 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5830917295 )..Which I now use for to recover my old account (ID: 5112705329 )..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account...

hollow sun
#

I have all the proof of my account @vivid merlin

languid pelican
high mango
#

@sand path sir i have given you my information yesterday can you tell me when i will receive my unlinked account?It has already been 20+ since i lost my account and i want to purchase RP😕

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @high mango, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path
#

@night cloak can you ask that in #regions. Error will answer you.

night cloak
#

Yes thanks 🙏🏻

vivid merlin
#

how long have you waited for a response after starting a new conversation?@hollow sun

languid pelican
#

I lost my account after unlinked with social media please help me my new uid and nick name New id 5830364135
Same Facebook account
Nick name .knowknow

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @languid pelican, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hollow sun
#

More than 1 1/2 month@vivid merlin

vivid merlin
#

@languid pelican can you send me the new character id and old one please?

jade verge
#

@sand path if you have time then answer me please

vivid merlin
#

i would advise to try another conversation this time with more details on the matter @hollow sun

fathom latch
#

@golden temple In FPP Duo KRJP matching don't happen after Platinum easily because people are less on that server. I have played there so I know. I recommend you immediately start pushing in other server like NA. If you are interested in FPP Duo. DM me.

hollow sun
#

@vivid merlin no another way?! Because the hacker now having fun on my account

upper kiln
#

Some players got guncraft feature and they already spin 2 times..How we compensate that whom not got it yet?pubgmt_2 @vivid merlin

jade verge
#

@vivid merlin bro hold the app and clear your all data on pubg mobile.....it will start a new convo

signal dome
#

When will crew challenge start

vivid merlin
#

was it the social media account that was hacked or just the pubg account?@hollow sun

iron basin
#

When will crew challenge start
@signal dome soon

signal dome
#

Ok

vivid merlin
#

@upper kiln like I said it's still in testing when it arrives to all you will all be on fair terms

hasty dove
#

guys is there a way to get my old guest account back

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty dove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

iron basin
#

guys is there a way to get my old guest account back
@hasty dove probably not

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @iron basin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

upper kiln
#

Thanks!

vivid merlin
#

read faq 2.2 in #faq @hasty dove that might help

hollow sun
#

@vivid merlin hacked my social media and hacker linked to another social media

languid pelican
#

I spent a lot of time but my account did not come

vivid merlin
#

please read faq 2.8 in #faq @hollow sun

#

@languid pelican can you send me the old and new character id's?

hasty dove
#

@vivid merlin yeh my account gone after i uninstalled pubg before

#

again i came back when i logged in i had to create new one

pliant berry
#

Hello I need help 😩 Here the option Bonus Challenge is locked in my account but my all other friends are playing this for a long time . I have already uninstall the game twice in thought of it will unlock somehow but nothing happened . Someone please help me what to do 🙏 @vivid merlin

languid pelican
#

I have sent

hollow sun
#

@vivid merlin I read it and followed it but this is the answer after that I waited but nothing happened

vivid merlin
#

you must confirm to them that if the hacker has linked any of their personal social media's to your account @hollow sun

jade verge
#

@vivid merlin
I have account unlinked issue

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vivid merlin
#

@jade verge has someone already taken the old and new character ID's before?

hollow sun
#

If only this way that's means my account gone because i explained them everything 2 times @vivid merlin

jade verge
#

@vivid merlin nope

vivid merlin
#

@jade verge can you send me the account id that you are trying to recover and the new one it was replaced with?

jade verge
#

I have created 2 new account after unlink the old account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

jade verge
#

With the same facebook account

charred veldt
hollow sun
#

Can i give you id account and help me ?! @vivid merlin

vivid merlin
#

unfortunately I cant help with hacker related issues I'm sorry you will have to contact either the social media's customer service to retrieve it or contact pubg mobile to unIink him @hollow sun

#

@jade verge can you give me the newest one you have and the original account id's?

jade verge
#

PM or here ?

vivid merlin
#

@jade verge dm is fine

hollow sun
#

@vivid merlin social media account backed without pubg account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hollow sun, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vivid merlin
#

then you need to contact pubg customer service to unIink him and change the details.@hollow sun

night cloak
#

i want to figure out how to show / make a LAN game like pro's in youtube in a spectator and i want to -show the outline (blue/yellow) for players @night cloak

pliant berry
#

@vivid merlin Hello bro I need help immediately please bro 🙏

sharp onyx
#

@pliant berry please change your in game region to the same as your friends. You are not getting the Bonus Challenge because its a region specific event

#

@pliant berry please state your issue

night cloak
#

i want to figure out how to show / make a LAN game like pro's in youtube in a spectator and i want to -show the outline (blue/yellow) for players

#

Please help

sharp onyx
#

@night cloak please be patient. A staff will get back to you

night cloak
#

Ok

pale jewel
#

‏Previously, I have a permanent jewelry collection with a dance dress
‏ Now that I open the supply box, I got a temporary jewelry set with the dance dress
‏ I sold the temporary dress and the dance just disappeared from me
What can i do????

pliant berry
#

Hello I need help 😩 Here the option Bonus Challenge is locked in my account but my all other friends are playing this for a long time . I have already uninstall the game twice in thought of it will unlock somehow but nothing happened . please help me what to do 🙏 @sharp onyx

night cloak
#

I think you will need advanced room card for that, @night cloak.

vivid merlin
#

@pliant berry set the region and flag to india to play with them

sharp onyx
#

@pliant berry please change your in game region to the same as your friends. You are not getting the Bonus Challenge because its a region specific event

night cloak
#

@night cloak I've tried everything

#

Can you provide me an example of what you are referring to, @night cloak?

#

The blue outlines

hollow sun
#

@vivid merlin my account cost me more then 100000 dollars and now gone 😔

night cloak
#

@night cloak

pliant berry
#

@sharp onyx But bro me and my friends all are in the same region and that is Bangladesh 😩 I have asked them to confirm it

vivid merlin
#

as I previously stated I am unable to provide assistance since you have already contact customer service I cant help with hacker issues @hollow sun

night cloak
#

@night cloak at the bottom left corner?

#

No

#

The buggy outlines and the player outlines

#

@night cloak

severe portal
#

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hollow sun
#

@vivid merlin thanks 🙏 💔
If you know someone can help me please tell me

night cloak
#

Oh okay,@night cloak. Thank you I will inform you about that.

#

Okay

severe portal
#

@NaDeko can you help me please

vivid merlin
#

@severe portal has nadeko already taken that information ?

pliant berry
#

@vivid merlin
But bro me and my friends all are in the same region and that is Bangladesh 😩 I have asked them to confirm it

vivid merlin
#

@pliant berry so you have already changed the flag and region to the same as your friends ?

severe portal
#

@vivid merlin how many time to my old account get back

vivid merlin
#

@severe portal if a mod or nadeko has already taken that account information it will be back soon

pliant berry
#

@vivid merlin
Yes bro 🙏

vivid merlin
#

@pliant berry have you tried to do a routine repair?

pliant berry
#

@vivid merlin
Yes bro 🙏

severe portal
#

Where is @NaDeKo

vivid merlin
#

nadeko is busy right now

#

if you could dm me the new and old account id's that will work

severe portal
#

@vivid merlin ok I will give you

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

timber rain
#

Hi my name is jasmeet and I'm playing pubg from season 2 today I opened a supply crate with coupon then there was option there to open crate with ag currency they said uc will not used I opened 3-5 times and my uc were gone I used ag currency only please help me return my uc I'm poor I saved little little money to buy royal pass

My character Id is

5129064068

My in game name is

OG々Jasmeet

Please return my 200 uc only or I won't be able to purchase royal pass season 14 and forcefully i have to uninstall pubg please help me

pliant berry
#

@vivid merlin
Now what should I do bro ?

vivid merlin
#

if you have already done everything and it's not working, contact customer service and see if they can change that for you @pliant berry

pliant berry
#

@vivid merlin
Ok bro 👍

night cloak
#

@night cloak can you accept frn request I need to talk with you in DM

timber rain
#

Hi my name is jasmeet and I'm playing pubg from season 2 today I opened a supply crate with coupon then there was option there to open crate with ag currency they said uc will not used I opened 3-5 times and my uc were gone I used ag currency only please help me return my uc I'm poor I saved little little money to buy royal pass

My character Id is

5129064068

My in game name is

OG々Jasmeet

Please return my 200 uc only or I won't be able to purchase royal pass season 14 and forcefully i have to uninstall pubg please help me

#

Please help me

normal fulcrum
#

@night cloak Can you share that video link?

night cloak
#

Okay where do I send

#

It in dms?

timber rain
#

Kira can u help me

#

Hi my name is jasmeet and I'm playing pubg from season 2 today I opened a supply crate with coupon then there was option there to open crate with ag currency they said uc will not used I opened 3-5 times and my uc were gone I used ag currency only please help me return my uc I'm poor I saved little little money to buy royal pass

My character Id is

5129064068

My in game name is

OG々Jasmeet

Please return my 200 uc only or I won't be able to purchase royal pass season 14 and forcefully i have to uninstall pubg please help me

vivid merlin
#

@timber rain for purchase related issues contact customer service

timber rain
#

I did

#

But they ain't replying

vivid merlin
#

it takes time for a reply

timber rain
#

And also I don't have any purchase issue man

#

I lost uc due to bug

#

200 uc

#

All mentioned above

sharp onyx
#

You have to contact customer service nonetheless. Only they can help you

timber rain
#

Ohk

night cloak
#

@normal fulcrum

#

Here's the link

sharp onyx
#

Umm, they might be using some kind of x ray hack from the spectator account.
Or the advanced room cards have a feature where the spectator can turn radar on/off at will which seems unlikely

pale jewel
#

Can you help me guys?

sharp onyx
#

@pale jewel please state your issue

normal fulcrum
#

That's a tournament @night cloak Spectators in tournaments usually have those features

pale jewel
#

‏Previously, I have a permanent jewelry collection with a dance dress
‏ Now that I open the supply box, I got a temporary jewelry set with the dance dress
‏ I sold the temporary dress and the dance just disappeared from me

#

There’s the problem ☝️

night cloak
#

Can't we get those features @normal fulcrum cause we want to be officially registered with pubg m as tournament organizers in Nepal

#

Hi

#

Please Help

normal fulcrum
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

Okay

#

Please Help

sharp onyx
#

@limpid tiger @night cloak please state your issue

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@timid peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

You can contact the customer service via the game settings, @limpid tiger. Refer to subpoint 5.3 in #faq for further instructions.

pale jewel
#

How can i get the dance back?

weary panther
stable acorn
#

help me

toxic jackal
#

can't find the guncraft option in my account

stable acorn
#

my gyroscope is not working

hollow zealot
#

@storm flume
My account has been lost for 18 days.

Please Recover My Account

My old UID Is. 5360646446 Username. ŁØRĐシRiTik

My new UID Is. 5829788784

Username. RitikSinghh12

Facebook username. Ritik singh

New Pubg Account creat in same social media

still yoke
#

Sry,Bug in Pai nan is it fixed?

spring zephyr
#

@stable acorn Have you turned your Gyroscope on from the settings?

#

@toxic jackal It's only available for all the user at this moment.

still yoke
toxic jackal
#

@spring zephyr ok thanks

stable acorn
#

@spring zephyr yes

spring zephyr
#

@stable acorn Can I know what device are you using?

stable acorn
#

@spring zephyr vivo

spring zephyr
#

Full name please.

stable acorn
#

@spring zephyr Vivo y15

sharp onyx
#

@stable acorn Gyroscope support has been turned off for some low end devices in order to better optimise the game. Unfortunately your device is on that list

stable acorn
#

@sharp onyx but i am gyro player

#

What i must do

sharp onyx
#

@stable acorn just to make sure, did your gyro stop working after the update?

stable acorn
#

Actually yesterday i buyed a new phone y15

#

before i used redmi

#

in redmi it was working

#

@sharp onyx help

sharp onyx
#

Have you calibrated the gyro from settings yet?

stable acorn
#

Yes

velvet idol
#

I had one question, are their redeem codes in pubg mobile lite and if yes how to redeem them

stable acorn
#

and i complained in customer care also

sharp onyx
#

@stable acorn Have you checked the phone's gyro using an app? There are lots of gyroscope checkers on playstore

stable acorn
#

Yes

#

i kept phone on flat surface

sharp onyx
#

@velvet idol yes, there are redeem codes available. You can redeem them at the official site

velvet idol
#

the same as pubg mobile redemption center

stable acorn
#

and i uninstall and install again

spring zephyr
#

@velvet idol You are talking about PUBGM Lite?

velvet idol
#

yes

storm flumeBOT
velvet idol
#

@spring zephyr yeah I am talking about PUBGM Lite

stable acorn
#

@sharp onyx reply

#

Plzz

fickle wave
#

What happened to my problem will remain suspended? About my account

sharp onyx
#

@stable acorn I need you to confirm if the phone's gyroscope is working with other apps which use the gyro feature of the device, like tilt-to-play games,etc.
Because sometimes new devices have a manufacturing defect.
So it could be your device too

stable acorn
#

@sharp onyx so what i must do

#

i cant play without gyroscope

#

but when i tryed for sensor test it is working

lean crescent
#

Was there a hellfire redeem code recently?

stable acorn
#

Reddot is on middle

#

In accclearation app

velvet idol
#

@spring zephyr so there are redeem codes right for PUGM lite

spring zephyr
lean crescent
#

Was there a hellfire redeem code recently?
@spring zephyr ^

sharp onyx
#

@fickle wave a moderator has taken down your details. They will contact you back.

@stable acorn All you can do now is to change back to no gyro playing, or exchange your device withing the exchange period. Because unfortunately the game doesn't support gyroscope for your device

night cloak
#

Sir, i am not able to login to my old account please help

lean crescent
night cloak
sharp onyx
#

Please follow the instructions in the email and reply again

night cloak
#

I have started new conversation. They are resending the same thing

stable acorn
#

@sharp onyx i tryed in 2to3 phones it is not working

sharp onyx
#

@stable acorn So, gyro is not working on your account even after changing devices?

dusky yarrow
sharp onyx
#

@dusky yarrow its permanent

dusky yarrow
#

It wont disapper even after event end?

spring zephyr
#

Nope, It's permanent.
It will stay with you.

dusky yarrow
#

Yay

stable acorn
#

@sharp onyx but in my i have rp,uc,etc

sharp onyx
#

@stable acorn I am just asking if the gyro doesnt work in other devices too? (If you use the same account there)

#

Please send me screenshot of your settings

stable acorn
#

Ok

raven latch
#

H

stable acorn
spring zephyr
#

@stable acorn Try doing a routine repair.

stable acorn
#

@spring zephyr I tryed tooo much

#

@sharp onyx see and tell

somber comet
#

@dry mantle

sharp onyx
#

@stable acorn Aditya has already replied to you

spring zephyr
#

@stable acornGo to setting and check if your gyroscope sensitivity is fine or not.

mellow dune
#

@sharp onyx bro hackers are increased please do something in emulator lobby

stable acorn
#

@sharp onyx but some people are telling to upgrade software

storm flumeBOT
#

Hello, @mellow dune!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@sand path Old id-5179740852
New id-5834924664
22days still not recovered .I have given all the correct information but not recovered please help @night cloak

stable acorn
night cloak
#

@night cloak you have already given your id, avoid sending those again and again, you'll be contacted soon

stable acorn
#

@spring zephyr bro see

night cloak
#

@night cloak is my id taken into consideration?

tender saddle
#

Guys a Freind of mine has linked her account with Google and Twitter both and she changed her profile pic of both her Google and Twitter account but it's beem 8days and she didn't got her profile picture changed in pubg! Plz help

patent sand
#

If I using GFX. Any problems?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @patent sand.

sharp onyx
#

@tender saddle sometimes it takes time to sync pfp across clients. Ask your friend to log out, clear game cache, and log back in

night cloak
#

Can I have the official link for sending uc I couldn’t find it on safari

sand path
high mango
#

@sand path i have given you my lost unlinked ID information yesterday can you please tell me how much time will it take to reover because it has already been 20+ days since i lost my account and i want to purchase RP

sand path
#

I apologize, Its totally out of my hands. I'm just collecting it for them.

high mango
#

Okay Thankyou For Helping Me

sharp remnant
#

How can I get a name card?

#

Where can I buy it?

fringe sequoia
#

I need some help i linked my account to E-Mail and now i want change my password how can do it?

spring zephyr
#

@sharp remnant You can buy them from in-game shop.

sharp remnant
#

Where can I find it in the shop?

vivid merlin
#

@sharp remnant under the treasure tab it costs 180 uc

austere raft
#

I need help please I waiting for 3 weeks and no response about my losting account

vivid merlin
#

@austere raft was the account unIinked?

austere raft
#

@vivid merlin yes

sharp remnant
#

Thanks

vivid merlin
#

can you give me the new and old character ID's?

austere raft
#

@vivid merlin ok wait please

rustic blaze
#

@vivid merlin I also waiting to unlink my social media that got hacked, Can i give mine also? Thanks

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @rustic blaze, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

stable acorn
#

@spring zephyr you got solution

vivid merlin
#

@rustic blaze I cant unIink the accounts that feature is disabled, if your account was unIinked by accident I can help with that

austere raft
#

This is my old account ID: 5165945302
And this is my new account ID: 5830885592

@vivid merlin

vivid merlin
#

ok thank you, just be patient now and avoid repeating the same questions @austere raft

austere raft
#

@vivid merlin
OK thanks I'm waiting

keen stream
#

can anyone explain me the bounty think

dapper cargo
#

how do i get the s12k skin because i don't have the option "guncraft" at workshop

spring zephyr
#

@dapper cargo It's only available for some users at this moment.

polar marshBOT
#

@gaunt sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden
#

@keen stream bounty raid?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @restive phoenix.

keen stream
#

@crisp garden in game event hai

lunar hound
#

Someone send pubg id password

elfin canopy
#

Why,@lunar hound?

crisp garden
#

@keen stream for example: you can buy it for 1 uc and your odds will increase when the remaining buys get to 0 someone will get the item

lunar hound
#

We will play

#

Mavmab

#

Mavmav

hollow garnet
#

I have not get guncraft option in workshop , but my some friends have got that option why?

elfin canopy
#

It's not available for everyone yet, @hollow garnet

vapid rapids
#

Same @hollow garnet

lunar hound
#

@elfin canopy

vapid rapids
#

@elfin canopy ok thank you

elfin canopy
#

It's not available for everyone yet, @vapid rapids.

lean crescent
#

Was there a hellfire redeem code recently?

rare rose
#

‏The lost account: 5117293638
‏New accoount : 5829386643

‏The unlinking of my account happened and I created a new account on the same social media site

‏Pleaseee help me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @rare rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

oblique horizon
#

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

rare rose
#

حسابي القديم : 5117293638
حسابي الجديد : 5829386643

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @rare rose. Refer to #613267301243944960 for language channels.

oblique horizon
#

Anyone help me please

sonic dew
#

Glitch and not working to many of my friends who wanted to invite me to bargain them

polar marshBOT
#

@formal bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neat spindle
#

I want to put my discord server's link but I can't coz of invalad characters

polar marshBOT
#

@gloomy onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rich ravine
#

Is it possible to use a macro mouse?

spring zephyr
#

@rich ravine No, Using external accessories is not recommended.
It can lead you to a ban.

rich ravine
#

@spring zephyr It is not an external feature, I bought a mouse with this feature, I play on the emulator, and for information, PUBG Steam does not prevent it and I was asking if it was allowed here pubg mobile

polar marshBOT
#

@ember pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@rich ravineYou are asking that if it's allowed for emulator?

#

@wicked oak It's not available for all the player at this moment.

rich ravine
#

@spring zephyr yes

storm flumeBOT
boreal lantern
#

Guncraft event isnot coming in my phone why

spring zephyr
#

@boreal lantern It's not available for all the player at this moment.

boreal lantern
#

@spring zephyr but that power rangers and Ranked arena event is also not come in my phone but come in everyone else to whom I play

spring zephyr
#

@boreal lantern Ranked arena event has finished, so it's not available.

oblique horizon
#

@spring zephyr
this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

boreal lantern
#

But I just telling that it didn't come in my phone

#

Is that in cursed

white holly
#

Hello someone hacked and stolen my sister Twitter and now he login to pubg account how can I removed Twitter or how you can help?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @white holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

If you have encountered an issue with the account unlinking feature, @wicked oak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

crisp garden
#

Or just recover your Twitter account

timber rain
#

Hi my name is jasmeet and I'm playing pubg from season 2 today I opened a supply crate with coupon then there was option there to open crate with ag currency they said uc will not used I opened 3-5 times and my uc were gone I used ag currency only please help me return my uc I'm poor I saved little little money to buy royal pass

My character Id is

5129064068

My in game name is

OG々Jasmeet

Please return my 200 uc only or I won't be able to purchase royal pass season 14 and forcefully i have to uninstall pubg please help me

velvet kraken
#

Why guncraft option not showing in my account? It is available in my friend's account and he has already redeemed s12k guncraft skin.

timber rain
#

Same rebel it isnt even coming in my account too

#

And also my friend already got that skin

#
  • I lost my 200 uc due to this bug
crisp garden
#

Guncraft is not available to everyone yet

velvet kraken
#

The level 20 account has the guncraft option but level 74 account has no guncraft option? Why is this so?

#

@crisp garden why?

faint escarp
#

, developers should work with their servers, while up to 300, and after a minute everything goes down, I need to play skirmishes because of this (this is a problem for many)

spring zephyr
#

@velvet kraken It's not available for everyone yet because it's currently in testing.

polar marshBOT
#

@lament granite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow mango
#

Um so I was rank 0.47% and after a match it showed unranked

#

Does anyone know why?

bright lintel
#

How do I go about reporting someone who offers a Conqueror service for money in return

spring zephyr
#

@bright lintel Is he/she is doing that in this server?

bright lintel
#

No they do it in their own server

primal tulip
#

Hello I want to know How to unlink My account from Google play Games?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @primal tulip, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

bright lintel
#

They basically buy peoples accounts who want to hit conq and then after they do that they give it back to the original user

spring zephyr
#

@bright lintel Then you can't really report them if they are doing that in there own server. GWcmeisterPeepoShrug

bright lintel
#

I can give evidence through ss though

crisp garden
#

@primal tulip unlink not available atm

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @crisp garden, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

boreal lantern
#

Will I get that guncraft event or not

And if yes then when or how

And if no then why I don't get it

crisp garden
#

You will get it later

bright lintel
#

People sell their account to them and then they give it back after they have done the job @spring zephyr that's the best way to explain it

oblique horizon
#

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

spring zephyr
#

@bright lintel You can report that server to discord.

primal tulip
#

@crisp garden in the future it will be available?

crisp garden
#

@primal tulip yes. Keep an eye out in #news for update

foggy fox
#

السلام عليكم

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @foggy fox. Refer to #613267301243944960 for language channels.

bright lintel
#

Ok do u have the discord server for discord

#

Or is their a report button that I'm too blind to find

primal tulip
#

@crisp garden Thanks Bro

hollow mango
#

Um so I was rank 0.47% and after a match it showed unranked

oblique horizon
#

Anyone help me🥺

foggy fox
#

I need talk with someone

elfin canopy
#

Post about the issue in #old , @hollow mango.

Contact in-game customer support

#

What's the issue, @foggy fox and @oblique horizon?

oblique horizon
#

@elfin canopy
this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

#

@elfin canopy please help mavmav Billi 🥺

elfin canopy
#

Did you provided your details to Nadeko earlier,@oblique horizon?

oblique horizon
#

No

clever wharf
#

I dont have guncarft option why??

elfin canopy
#

It is not available for everyone yet.

oblique horizon
#

Mavmav help please

clever wharf
#

@elfin canopy in same room my brother have this guncarft option

elfin canopy
#

It is not available for everyone yet.

#

It will be available for everyone soon

foggy fox
#

@elfin canopy I used to link my account with an email, and I wanted to sell and sell my items to me.

elfin canopy
#

Did you made a new PUBGM account from the same social media which you unlinked, @oblique horizon?

oblique horizon
#

@elfin canopy yes

elfin canopy
#

Account trading is against PUBGM ToS, @foggy fox.

#

What is this,@umbral field?

sterile nest
#

Why i don't have BP section in my store

oblique horizon
#

@elfin canopy bro help me 🥺🥺

elfin canopy
#

Can you post a screenshot,@sterile nest?

white holly
#

Someone hacked to my Twitter and to my account he login from my Twitter and I can login from my Facebook how can I remove the Twitter he try stolen my account

sterile nest
#

Yas

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @white holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lost ember
#

#Atro_number_1_in_popularity fix this

sterile nest
#

pubgmRp9 best one😊

storm flumeBOT
#

Use #matches to share custom games details, @night cloak.

mighty plover
#

iNeed beta version for iOS, When it’s going to be approval? it’s been 2 weeks..!!

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @mighty plover:

:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

storm willow
#

@lost ember what do you mean?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @white holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sterile nest
mighty plover
#

@dusky bone it say 0.18.0, i actually want 0.19.0 for iphone

sterile nest
#

Rate me 1-10

storm willow
#

@mighty plover no information yet.

sterile nest
#

I think i am good for free to play

storm willow
#

@sterile nest what’s with that image ?

mighty plover
#

@storm willow that hurts bro. i have iphone i need the game there, why it’s only for android thou 😢

storm willow
#

You can post images in #media this channel is only for support related to game @sterile nest

night cloak
#

I don't see the guncraft feature in the workshop

storm willow
#

@mighty plover im iOS user too.. Apple beta approval process takes time.

#

@night cloak it’s in testing phase, will be available to everyone soon

mighty plover
#

Hope so soon 🙏❤️

night cloak
#

@storm willow others got it like a week ago😅
And also did free spins daily

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

unkempt rose
#

Lost my account
Old account I'd5698995142
New account I'd:5831101595
Please help me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fiery quarry
#

I lost my acc.

#

Help me

night cloak
#

Can't see guncraft option in workshop..
While others got it a week ago 😬
Fix the glitch or the bugs which is causing that 😑

oblique horizon
#

@unkempt rose no one can help bro

fiery quarry
#

Plz help me i lost my acc.

barren wedge
#

Hello pubg m team,

I just want to ask to u that y did u make a server on discord if u cant to anything this is pubg m support section n we should get support to what we said n also i want to tell u that i just joined cod m server n i was surprised when i saw how their suport was i saw bug report section in that server n only few bugs were therr as conpared to pubg m bugs feedvack section pls do something or else this game will be a trash i love this game so much i like the concept of this gake if i wish i can play cod m n also i have played once n sae that there was no lag in my oppo a 71 which has 3 gb ram no lags i havent encountered any bugs the graphics r awesome but i dobt like the game concept so pls do pubg team pls listen to us . If we players were not p"ying this game that this game was a worst game atleast to increase ur gake players than u should listen to us. Thats what i wabt to tell u

Hope u will understand n listen to us

Thanks

Guys if u agree with me than repost this message here

N tell them what we want

unkempt rose
#

@storm flume lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

barren wedge
#

@PARA X CRAZE#6490 nothing is available free here all they want is to earn money more n more n not listning ti us

hoary spoke
#

Hello, I still haven't received a weapon workshop.

night cloak
#

@barren wedge true

#

@hoary spoke same here

hoary spoke
#

Please solve the problem now

unkempt rose
#

@sand path
lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

oblique horizon
#

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

#

@unkempt rose bro koi sunne vala hai nai yaha par

unkempt rose
#

@oblique horizon
Fir yar I'd kase laye kuch samaj mai nhi aaaraha

orchid lava
#

I havent got the guncraft event in my account please help

unkempt rose
#

@NaDeKo
lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

unkempt rose
#

@sand path
lost my account
Old account I'd:5698995142
New account I'd:5831101595
I need help please

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

oblique horizon
#

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

#

@unkempt rose aur msg kr yaha pr bro

azure ridge
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @azure ridge. Remember to read through #faq before asking questions in the support channels.

unkempt rose
#

@oblique horizon
Yr I'd milegi ya nhi to kuch samj nhi aa raha

azure ridge
#

I want transfer my account from globak to vietnam please

#

From (global to vietnam)

#

Please

oblique horizon
#

@unkempt rose bhai mil skta hai pr koi help krna chahiye na bro

night cloak
#

Old char id-5493016713
New char id-5828541549
Facebook

@sand path

unkempt rose
#

H@oblique horizon

Ha

night cloak
#

@sand path
Old char id-5493016713
New char id-5828541549
Facebook

#

@unkempt rose spam mat karo vo forward kar dega details

#

arey bhai koi help karoo

#

paresan hogaya hu bhai

oblique horizon
#

Kon krwga bhai bata subha sai msg kr rha mai kuch reply hi nai

night cloak
#

Kaaal se message karraha hu

#

koi reply nahi

#

@thorny quail

#

@oblique horizon doesn't mean k unhone dekha nahi unko kitne log text krte hai bro sab ko kese reply de

#

@thorny quail

floral moon
#

Log in problem with my aacount

oblique horizon
#

Bhai chate mai jake dekh bak bak kr rhe tabsai aur yaha kisika help nai krte pubgm chat aur general chate mai

night cloak
#

@thorny quail
Old char id-5493016713
New char id-5828541549
Facebook

delicate marten
#

How to enable gun craft option

oblique horizon
#

@goten kuch nai hone vala hai dekh le

#

@delicate marten kuch account mai available hai bhai kuch mai nai ... available soon

storm flumeBOT
#

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

sand path
#

Your accounts will be back soon.

night cloak
#

@sand path
Old char id-5493016713
New char id-5828541549
Facebook

#

@sand path
Old char id-5493016713
New char id-5828541549
Facebook

oblique horizon
#

@sand path

this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

night cloak
#

@oblique horizon bhai hope rakho yrr

#

Pls delete the E-mail linking thingy from the game

#

@oblique horizon Why bro

#

Old char id-5493016713
New char id-5828541549
Facebook
@sand path

#

plz help me @sand path

rustic blaze
rare rose
#

‏The lost account: 5117293638
‏New accoount : 5829386643

‏The unlinking of my account happened and I created a new account on the same social media site

‏Pleaseee help me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @rare rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path
#

@rustic blaze send them the social media (name) platform which is hacker's

rustic blaze
#

I told them twitter

sand path
#

Ok

night cloak
#

@sand path when the unlink feature come again? i want unlink pubg from facebook?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze
#

What should i do now sir @sand path ?

sand path
#

Wait.

vivid merlin
#

@night cloak we dont have an estimated time when the unIink feature will be available again

umbral dragon
#

I need information regarding an outfit, can anyone help me, I know it's name

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

umbral dragon
#

I'm requesting information regarding the Western Outlaw Set

night cloak
#

i just want the unnnnlink pubg from facebook. how can i do it!?

crisp garden
#

Not available atm

vivid merlin
#

like I said its unavailable

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pulsar steppe
#

@umbral dragon its from season 3 elite royale pass. Designed by Akakko

lilac compass
#

How long does Customer Support usually take?

vivid merlin
#

@lilac compass it can take up to 90 days for a response

polar marshBOT
#

@lilac compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral dragon
#

@pulsar steppe my friend purchases the s3 rp but still doesnt have the suit, was the mad bear set also released in s3?

inland oar
#

Can anyone help me please?

#

Why the guncraft system is still locked for me?while everyone i know is getting it

crisp garden
#

It's not available to everyone yet

inland oar
#

And the barging event is glitched as well cant start a bargain

wintry phoenix
#

@night cloak

inland oar
#

Bargain *

vivid merlin
#

@inland oar the guncraft option isnt available for all it's only for select few players right now, as for the bargain glitch if you would kindly post that in #old that would help us know that it's an issue

oblique horizon
#

@vivid merlin this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

inland oar
#

@vivid merlin thank you for the explanation and i will

winged laurel
#

I am facing a problem with payment. I can't buy uc from Pubg Store due to security risk and whenever i try to buy uc from Midasbuy , the uc gets deducted. I contacted with customer service several times but they didn't fix my problem. Please help me. I have never made any illegal purchases.

storm flumeBOT
#

You can contact the customer service via the game settings, @winged laurel. Refer to subpoint 5.3 in #faq for further instructions.

winged laurel
#

@storm flume i have already contacted them successfully and i got a response "to wait few days and try again". I did that but the problem wasn't fixed. What should i do?

sturdy olive
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sturdy olive. Remember to read through #faq before asking questions in the support channels.

vivid merlin
#

@sturdy olive click file-claim we are unable to unban accounts here

night cloak
#

@night cloak what is this!?

#

read that

oblique horizon
#

@night cloak i need help can you help me please

night cloak
#

yeah no one help me your customer service always send automatic messages

#

regarding to @oblique horizon

#

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.@night cloak

oblique horizon
#

@night cloak
this is my old account ID:510153398.
This is my new account ID:5836450235.
i need help i waiting for 27days and no sesponse about my losting account please anyone help me

night cloak
#

when the feature will come again i cant wait

#

@oblique horizon wait patiently for them to recover your account

regal thunder
#

Old account character id-5439836392
News account character id-5830348111

@NaDeKo

night cloak
#

@night cloak read the above message i send to you

oblique horizon
#

@night cloak okay my friend thank you

night cloak
#

@night cloak move to #chat if you dont need any assistance in here

#

@regal thunder you'll be contacted once your account is restored

hardy matrix
#

@night cloak old accounts id- 5198603624
And New account id- 5802288286

round cargo
lapis cliff
#

Account recovery take how many days?

polar marshBOT
#

@round cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@lapis cliff we dont have the estimated time for that

lapis cliff
#

ok..thnku so much. @night cloak

night cloak
#

do they pay moderator?? tell me in private

tardy tide
#

Hello
Anyone know OnePlus 6t best sensitivity settings pls tell me

sand path
warm forum
#

@night cloak i don't think so 😐

tardy tide
#

@sand path pls tell me bro

night cloak
hardy matrix
#

@sand path hlw sir please help me I lost my account my old accounts id-5198603624 and New account I'd -5802288286

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hardy matrix, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hardy fable
#

Why pubg dont do this ( marketplace i can sell and buy skins in pubg)

night cloak
#

@hardy matrix your ID has already been collected avoid repeating the issue again and please be patient

#

@hardy fable if you have any suggestions add in #old

tardy tide
#

@Rock47 already did bro but no one answering and I searched in youtube , Google also all are giving fake information

night cloak
#

@tardy tide we cant help you with that ask some friends or in #chat / #pubg-mobile

hardy matrix
#

@night cloak Bro i didn't understand

night cloak
#

@tardy tide i am using one plus 7 do you want my sensi?

#

@night cloak take it to DMs

#

@hardy matrix you'll be contacted

tardy tide
#

@night cloak ok bro no problem tell me bro

hardy fable
#

How i can transfer date from old account to new account i have acces 2 accs

#

@night cloak

night cloak
#

@hardy fable you cant transfer data's

hardy fable
#

No chance?

hardy matrix
#

@night cloak what i do now?

night cloak
#

@hardy matrix wait patiently

elfin canopy
#

Unfortunately no, @hardy fable.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hardy matrix
#

@night cloak i do log in and log out process but the account doesn't recover

#

What i do

night cloak
#

I have screen shots from paid pubg hack telegram channel that where all pubg cheaters (yes all are in the top per regions) when they give feedback to the creators of the hack

#

@hardy matrix just wait patiently you'll get your account if you have given the right information

#

@night cloak report that channel to telegram

hardy matrix
#

@night cloak How many days to recover my account?? Bro tell me

night cloak
#

@hardy matrix we dont have the information about that

hardy matrix
#

Bro what i do now

elfin canopy
#

@hardy matrix wait patiently.

hardy matrix
#

Ok bro

#

@night cloak bro thank you very much

polar marshBOT
#

@zenith solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

visual fjord
storm flumeBOT
#

Hello, @visual fjord!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

daring kindle
#

Hi

#

Pls halp me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @daring kindle. Remember to read through #faq before asking questions in the support channels.

daring kindle
#

May account lost

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

daring kindle
#

Mari halp nahi ki

brittle zinc
#

I lost my account after unlinking social media

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle zinc, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

Mods any update on this I posted yesterday?

I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.

night cloak
#

update your game@tidal dirge

brittle zinc
#

Bro I tried many times but I didn't get me account 😭 I have Pubgm warrior titile in it

night cloak
#

@tidal dirge change the password of ur Facebook
Maybe someone got ur fb password and is using it

limber canopy
night cloak
#

Pls delete the E-mail linking thingy from the game

spring zephyr
#

@night cloak You can give your feedbacks in the #old channel.

vivid merlin
#

@night cloak dont keep spamming that, you have already said it multiple times

night cloak
#

I did when will i get reply..?

merry sandal
#

Posting it once is enough, @night cloak. The team goes through all feedback regularly.

night cloak
#

Okay thx.. hopefully it'll be removed...

knotty granite
#

Hello i have problem my young brother bought shoes from Bb items By mistake with 480 uc Can you please refund the uc 😭 because i only have this and i want to buy new character andy thank you

night cloak
merry sandal
#

I doubt that they will be able to initiate a refund, @knotty granite, but you can try contacting the Customer Service in game. Other than that, there is nothing we can do to provide additional support for your case.

knotty granite
#

Ok i will try thank u

austere raft
#

@vivid merlin
hi there, what's new about my account, I'm giving you my old and new ID before

vivid merlin
#

@austere raft yes. i have already sent it to a mod, just be patient now and wait it will take time

crystal bobcat
#

s12k guncraft is not showing for me in workshop can anyone help?

austere raft
#

@vivid merlin
OK thanks, but I'm waiting for three weeks and response, and I'm linked the new game account with two social media its fine or no! And how I can unlink on of them please

sand path
#

It will soon

elfin canopy
#

It's not available for everyone yet,@crystal bobcat.

crystal bobcat
#

ok, thank you

austere raft
#

@elfin canopy
Hi, I'm lost my game account aftre unlinked it from social media, when I make new game account I was link it with two social media, its okay or no?!

wise viper
#

guys why no matchmaking in solo in phonix os ? any update in emulator server ?? please respond

tidal dirge
#

@tidal dirge change the password of ur Facebook
Maybe someone got ur fb password and is using it
@night cloak please read my post , I’ve mentioned I did that

polar marshBOT
#

@gritty hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast mango
#

Hi The company called me without any violations in the game this hands 5241915838 confirmed

tidal dirge
#

update your game@tidal dirge
@night cloak I e mentioned I updated my game... it’s not an issue with the version, it is latest. I can play with guest account. Also see version is latest

spring zephyr
#

@fast mango You got banned?

fast mango
#

Yes

polar marshBOT
#

@fast mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clever crystal
#

When is the unlinking feature coming back?

elfin canopy
#

@austere raft can you provide me your old and new character ID?

craggy blade
#

@clever crystal No exact dates atm. Once we have more information, It will be updated in #news

clever crystal
civic pivot
clever crystal
#

Thanks

craggy blade
#

Welcome

tidal dirge
#

@craggy blade - any thoughts on my issue?

craggy blade
#

@tidal dirge I'm not aware of your issue.

tidal dirge
#

Mods any update on this I posted yesterday?

I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.
@craggy blade 🥴👆🏻 here

elfin canopy
#

@tidal dirge, Update to current version, 0.18.0.12627

craggy blade
#

update your game@tidal dirge
@night cloak

#

Rock already answered you

wise viper
#

guys why no matchmaking in solo in phonix os ? any update in emulator server ?? please respond

elfin canopy
#

Do not use any other Emulator, @wise viper. Only Gameloop Emulator is recommended.

#

Using other Emulator might get you banned.

tidal dirge
#

Rock already answered you
@craggy blade well he probably did not read my post completely

storm flumeBOT
tidal dirge
#

@night cloak I e mentioned I updated my game... it’s not an issue with the version, it is latest. I can play with guest account. Also see version is latest
@craggy blade 👆🏻

elfin canopy
#

@tidal dirge, Update to current version, 0.18.0.12627

I did read your post completely

night cloak
#

@tidal dirge the latest version is 0.18.0.12627

wise viper
#

@elfin canopy gameloop dont support pubg korea

storm flumeBOT
tidal dirge
#

Please 👆🏻👆🏻👆🏻👆🏻

night cloak
#

@tidal dirge update or reinstall

elfin canopy
#

We only provide support for global version here.

tidal dirge
elfin canopy
#

@tidal dirge, if it doesn't auto-update, try routine repair.

wise viper
#

any solution to play pubg kr on gameloop

elfin canopy
wise viper
#

@elfin canopy ok

tidal dirge
#

@elfin canopymav - I have the latest update mate. I am also able to play the guest account

night cloak
#

@tidal dirge reinstall the game

tidal dirge
#

@night cloak latest version ends with 627? That’s in my screenshot? Am I missing anything?

#

I also reinstalled & repaired the game as we speak... same error.
I wish I could post a video to make you believe I’ve done what you asked me to do?

pastel compass
#

hey

#

Is there any difference in points earned between mobile players and emulator players?

tidal dirge
#

@tidal dirge, if it doesn't auto-update, try routine repair.
@elfin canopy done both again, after your this message

night cloak
#

@tidal dirge post that in #old with your In-game ID and region

#

@pastel compass no

pastel compass
#

i have been playing in emulator for 5 seasons and have played only squads and didnt feel any difference

#

but when i decided to push on duos points earned in very low even in lower tier

#

but my frnd who is a mobile player gets more points when he is playing with other phone players

tidal dirge
#

@tidal dirge post that in #old with your In-game ID and region
@night cloak I can’t edit my previous message to insert an image ☹️

sick shale
#

Because there are more players on mobile servers @pastel compass

pastel compass
#

less bots?

night cloak
#

@tidal dirge you can do that after 6h or just mention the version number

dull palm
#

It seems that the stability of the weapons has changed with the latest update

tidal dirge
#

@tidal dirge you can do that after 6h or just mention the version number
@night cloak I will edit my post an put the version number. Any idea if I am gonna get my account back? I’ve spent 1.5 years and $$$$$$ on

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal
#

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sick shale
#

@pastel compass yes, and high ranked players = more points

pastel compass
#

oh ok

#

thank you @night cloak and @sick shale

severe portal
#

Anybody can help me please my old account lost 😭😭😭

#

I lost my account with unlink features

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal
#

Any moda here

#

Any mods here

#

Any MOD here

#

@pastel compass can you help me please