#questions

1 messages · Page 816 of 1

storm flumeBOT
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If you have encountered an issue with the account unlinking feature, @delicate cape, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

delicate cape
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@storm flume I did that many times

pearl jewel
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How to report a cheater ??

night cloak
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@delicate cape same here 21days and still counting

delicate cape
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@night cloak absloutly 🥺

storm flumeBOT
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Hello, @pearl jewel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
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@silent acorn You have to report the player in game itself to get him/her banned IF he/she is cheating.

sudden wraith
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помогите,у меня нет оружейной,событие уже открылось,а оружейной у меня нет,что делать ?

glacial elk
#

Hi

silent acorn
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@night cloak You're not staff member.

storm flumeBOT
#

Hello, @silent acorn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
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@silent acorn I know but i've been here for a long time and i know here's not people who has authority to ban people in game.

brittle light
night cloak
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@brittle light seems like a glitch, please do add in #old

brittle light
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Please Fix It 😤

sudden wraith
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do you speak Russia?

brittle light
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I Did It @night cloak

night cloak
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@sudden wraith English only in here

brittle light
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Even I Click On Check Option Nothing Was Happening

night cloak
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@brittle light did you try doing a routine repair

brittle light
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What Was it ..? @night cloak

night cloak
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you'll find that option in the login page(top right corner as repair)@brittle light

glacial elk
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@night cloak you know what 00:12 UTC is in EST?

brittle light
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Ok But If I Click On Repair I'll Lost All Maps, Resources Packs & Everything ☹️ @night cloak 7

sudden wraith
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I haven't guncraft.How can i solve the problem?Sorry,I'm Russian,my English is so,so

night cloak
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@brittle light only the latest in-game update

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@glacial elk 8:12 PM

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@sudden wraith only a few have that at the moment

glacial elk
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Damn thank you :)

brittle light
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Only That 1 Tick Was Is Enough..?

night cloak
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yeah that one

brittle light
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Ok Let Me Do & Check Again 👍

sudden wraith
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Why?> @sudden wraith only a few have that at the moment
@night cloak

night cloak
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@sudden wraith it will be releasing to everyone soon

sudden wraith
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Thank you

smoky birch
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Why doesn't the client server respond to my message?

night cloak
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@night cloak any good news for me.You collected my lost account information.

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you'll be contacted @night cloak

brittle light
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@night cloak Even Same I Can't Invite, I Can't Bargain My Items

night cloak
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Thanks😊 @night cloak

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@brittle light it will be fixing soon

brittle light
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Ok 🥺 @night cloak

delicate cape
night cloak
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@delicate cape whats your OLD and NEW user ID

delicate cape
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Old : 5126887496 .
New : 5830460113

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@night cloak
Old : 5126887496
New : 5830460113

polar marshBOT
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@trail mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plucky comet
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I need royal pass

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As today is my birthday

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Plz

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Someone give me as a birthday gift

night cloak
plucky comet
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What

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What does it mean

smoky birch
night cloak
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@smoky birch could you translate that

delicate cape
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@night cloak you request my information

night cloak
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@delicate cape you'll be contacted soon;please be patient

delicate cape
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@night cloak

Old : 5126887496 .
New : 5830460113

smoky birch
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It's 21 days, and i haven't recovered my account.

delicate cape
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@smoky birch me two

night cloak
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@smoky birch what were your USER ID(old and the new one)

stiff ginkgo
#

Hey I see guncraft option my game but my frnds don't

night cloak
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In Guncraft Tinkerer, i completed both mission but guncraft button in workshop didnt show up why didnt it happend.

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it will be adding for you soon

stiff ginkgo
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I got the s12k skin 😎

loud dune
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Add me when you play

minor saffron
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it will be adding for you soon
@night cloak so some people have to wait for hutton to appear? Bcs i have it but most of my friends dont have the button

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Im not complaining i have the free S12K skin

zenith crown
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Dear PUBG Mobile you can verify since starting of the season i didn't played with hackers but at the end i really don't know that someone from team is hacking...

Please unban me i really worked hard af to achieve it....

Character I'd 510407626

storm flumeBOT
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Please do not use any other language aside from English in this channel, @left mortar. Refer to #613267301243944960 for language channels.

night cloak
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@left mortar DM me the evidences

polar marshBOT
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@worn cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

calm onyx
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When reporting cheaters using 3rd party apps in cheater report channel, and approved whats the punishment for them? Does it vary or what ?

feral knoll
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@calm onyx you must be at least lvl 10 on this server to have access to #cheater-reports , and its 10years ban

polar marshBOT
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@calm onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender grove
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@sand path

lilac fulcrum
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Does this mean I'll get charged?

high mango
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@night cloak pleases help my account is not recovering

cunning dew
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Anyone from pubg support here can help me?

pallid thunder
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Old id - 5133072431
New id -5831302102 @sand path. Please help i lost my account by unlinking it
Connected with WeChat

storm flumeBOT
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If you have encountered an issue with the account unlinking feature, @pallid thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path
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@pallid thunder got it

pallid thunder
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Thank you sir

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You r doing a great job

night cloak
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Hello. I tried to link email to pubg mobile but it tells me too many actions quickly. Try again later.

After how many hours do I try again later?

flint frost
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@sand path hello bhai

plucky crater
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Hi guys i need help ASAP plz

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @plucky crater. Remember to read through #faq before asking questions in the support channels.

sand path
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@flint frost your details have already been forwarded

night cloak
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@sand path Hello. I tried to link email to pubg mobile but it tells me too many actions quickly. Try again later.

After how many hours do I try again later?

flint frost
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Actually jis din 7 may ko jab mera account unlink hua tha tab..new pubg id create hua tha...toh mai dar gaya or uski vajah se usko hatane ke liye maine ek Facebook id pe usko link karke mera main social media (Gmail) unlink kar diya matlab free kar diya ..or 8 may ko pata chala ki lost huve id ke same social media pe new account banana hai..toh fir maine same social media(Gmail) pe new pubg account banaya. Uski vajah se toh nhi na recovery me problem ho raha bhai.
@sand path

sand path
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@flint frost English

pallid thunder
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@sand path What about me in how much time I'll get my account back

sand path
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@night cloak report it in #old with your uid

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@pallid thunder very quickly if you made the new account with the same unlinked social media and only once.

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Otherwise. Days

high mango
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@sand path sir help

pallid thunder
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@sand path but what if i had given popularity from the same account

sand path
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That's okay. @pallid thunder

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@high mango how may I help you.

pallid thunder
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@sand path ok

high mango
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Sir i am not getting my unlinked account back

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@sand path sir i am not getting my unlinked account back it has been 15+ days

sand path
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Your old and new Uid@high mango

pallid thunder
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@sand path so can i login everyday or you will tell me

sand path
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@pallid thunder you can.

pallid thunder
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Ok

plucky crater
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Hi guys I need help so bad plz

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @plucky crater. Remember to read through #faq before asking questions in the support channels.

high mango
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@sand path
Old ID-560302391
New ID-5829571800

sand path
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Did you make the new ID with the same unlinked social? @high mango

high mango
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@sand path Yes Sir

sand path
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Ok

sonic galleon
#

Hi how to report cheater

storm flumeBOT
#

Hello, @sonic galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

high mango
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@sand path any other information sir?

pallid thunder
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@sand path its sure na i will get my account back

sand path
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Yes. But idk when.

pallid thunder
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@sand path i apply in customer care but no response since 21 days

sand path
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Well. Let's see now.

pallid thunder
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@sand path max to max how much time will it take?

night cloak
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@sand path can u help me to recover my account

sand path
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Did you make new ID with the same unlinked social?@night cloak

night cloak
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@sand path yes i text uh all details check it

fair lynx
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Did we will get new guncraft s12k skin in 1 spin?

pallid thunder
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@NaDeKo max to max how much time will it take?

lilac fulcrum
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@fair lynx

slender grove
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@sand path do u rêmmber?

lilac fulcrum
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Yes

sand path
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Bo idea @pallid thunder

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@slender grove yes?

lilac fulcrum
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I got it in one spin

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Open box on right

slender grove
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And my account??

lilac fulcrum
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Left*

slender grove
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@sand path

lilac fulcrum
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@sand path

stone remnant
#

Facebook link canceled for a long time, how to link it again or link it to another account .

slender grove
#

@sand path Old account- 5643258580
New account unlink 1 id 5829561025
New account unlink 2 id 5829603794

21days ago! I lost my account and pubg sent me this message for the third time saying that I have my account back,and when I check I still do not have access to my old account.Please help me.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

cerulean compass
#

How to activate guncraft i don't have it

lilac fulcrum
#

Does this mean I'll be charged

minor oasis
#

Help me please I lost my pubg account after unlinking a social media account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @minor oasis, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

cerulean compass
#

Please someone help me

polar marshBOT
#

@bitter stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

minor oasis
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No they don't help

cerulean compass
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?help

bold siren
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It’s not available for everyone yet, @cerulean compass.

cerulean compass
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@bold siren thanks when is it avalible if you know

bold siren
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Not sure.

cerulean compass
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Because my friend has that feature and i dont

minor oasis
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Help please

minor saffron
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Same tons of my friends dont have it but i do and i even got the S12K for free

slender grove
#

Sober pls help me Old account- 5643258580
New account unlink 1 id 5829561025
New account unlink 2 id 5829603794

20 days ago I lost my account and pubg sent me this message for the third time saying that I have my account back,and when I check I still do not have access to my old account.Please help me.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rancid vector
#

@sand path help bro. 😭

sand path
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@slender grove got it

night cloak
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@sand path old account- 5124646962
New account-5829988030
Account lost by unlinking. Please help me bro its been 21 days. I want to purchase rp. Please help😭😭

slender grove
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@sand path I was tired of waiting

jade verge
#

@sand path you there ?

smoky birch
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‏I lost my account after delinking.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @smoky birch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@sand path Sir, please do something

smoky birch
stone remnant
#

مفروض يحطون دعم فني عربي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @stone remnant. Refer to #613267301243944960 for language channels.

hardy matrix
#

Help me

placid spear
#

OK

slender grove
#

Vicky. Are u ok?

placid spear
#

@slender grove Yes Bro I GoT My Account

slender grove
#

@placid spear how?

placid spear
#

@slender grove Old Account Bro

slender grove
#

New conversation ?

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I have removed the link twice on the same tưitter 😦

night cloak
#

He has a hackers

slow wharf
#

I post my problem, and one of the admins contacted me, I explained my problem, he asked me question about it, before I answer he blocked me ?!

night cloak
#

@smoky birch bro

shadow venture
#

Why giving only 3+ .....6 position 2 kill crown 1

polar marshBOT
#

@atomic ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

late plover
#

My account was hacked . I recovered my Facebook account but can't open pubg

whole pilot
keen solar
#

why aren't there more hackers allowed in ma fpp yet? currently there is about 70% of matches with hackers, we need more

night cloak
#

@whole pilot it may take some time maybe a day or more

whole pilot
#

Ty

obtuse drum
#

I have achievement issue.....I need help

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Anyone can help?

night cloak
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@night cloak sir help

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@obtuse drum Can you give more information about what issue you’re having?

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@night cloak I lost my account its been more than 3 weeks

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

cinder linden
#

Too much cheater now a days in emulator lobby ..do something otherwise this game will be not playable ...

obtuse drum
#

@night cloak 500 match in special ceretor.... achievement.....are not counting the match which I play...

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@night cloak sir help

night cloak
#

Old char id-5493016713
New char id-5828541549
Facebook

@night cloak

jade verge
#

Any one can help me out ?

obtuse drum
#

@night cloak help

shadow venture
polar marshBOT
#

@stone remnant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sage vale
jade verge
#

After Unlinking the old account..1st I made a new account with the same social media account (ID: 5829998613 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5830917295)..Which I now use for to recover my old account (ID: 5112705329)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account... @copper portal

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

gaunt wasp
#

Help me

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I lost my pubg acc

night cloak
#

Old char id-5493016713
New char id-5828541549
Facebook

@sand path

obtuse drum
#

Achievement not counting

#

???

#

Help me

gaunt wasp
#

Give me some suggestions guys i lost my acc

night cloak
#

Use any special character lile sara or Vector or anything else @obtuse drum

jade verge
#

@gaunt wasp pm me

keen hollow
#

Hello

grizzled crater
#

Help me

obtuse drum
#

@night cloak I play with special ceretor.......but it not counting

#

Help guys

azure folio
#

when will the unlink feature arrive again?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @azure folio, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

shy mist
#

Hello y can't we use special character in Username?

obtuse drum
#

@shy mist I couldn't understand

#

?

night cloak
#

@sand path sir 3 weeks ago I lost my account and pubg sent me this message for second time saying that I have got my account back but when I check I still do not have access to my old account.sir please help me sir

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

obtuse drum
#

@storm flume sir help

civic glade
#

Hello

obtuse drum
grizzled crater
#

Plees some 1 help mee

night cloak
#

Please solve lag in new update

sage vale
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sage vale. Remember to read through #faq before asking questions in the support channels.

obtuse drum
#

Achievement not counting

#

?

#

@storm flume help me

#

?

slender grove
#

After Unlinking the old account..1st I made a new account with the same social media account (Old ID: 5643258580 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5829561025)..Which I now use for to recover my old account (ID: 5829603794)..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account ( 5829603794)for the recovery for my old account...

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @slender grove, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT
#

@velvet fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hi can you help me

grizzled crater
#

Plsss help me sir

#

Plsss

night cloak
#

My accont facebook pirat

polar marshBOT
#

@sage vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grizzled crater
#

Unlink my account plsd help

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @grizzled crater, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
upper cipher
#

@storm flume @storm flume @storm flume

tidal dirge
#

I did not unlink my account or make any changes whatsoever

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

upper cipher
#

My account was stolen

tidal dirge
#

I did not unlink my account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

snow snow
#

How to unlink email

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @snow snow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@polar marsh

snow snow
#

How to change name

tidal dirge
#

Hey guys urgently help recovering my account please

feral knoll
#

@upper cipher read #faq

#

@tidal dirge uninstall - reinstall

tidal dirge
#

I tried that Noob Master

#

I even repaired my account

#

I cleared cache, rebooted my phone

feral knoll
#

@tidal dirge install from google play or app store.

tidal dirge
#

Yes that’s what I did... I deleted the app, cleared cache and installed using App Store

vivid merlin
#

@tidal dirge was it unIinked?

slender grove
#

Hai

tidal dirge
#

No I did not unlink

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

I was in a game and suddenly got a server failure sort of error and got kicked out

#

I tried to login back and since then am getting this error

upper cipher
#

Naeem Letter: MR 『S͘i͘mo』
Character number: 5377478019
and the date and time of the last operation 2020.05.05
The date and time when account suspensions were confirmed
My Facebook account was hacked by Hacker and I no longer control my Bugi account so I cannot enter the PUBG game from my Facebook account and my Bugi account has been linked to another account, please re-account because I love PUBG and I respect your policy very much Please reactivate my account so that I can Enjoy playing again thanks

tidal dirge
#

I am able to play with guest account or Game Center

#

But get this error only when I try with my Facebook linked account

raven latch
storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @raven latch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
feral knoll
#

@upper cipher file claim in game.

tidal dirge
#

I tried repairing, deleting app and installing PubG from App Store again . Rebooted my phone.... waited for 2 hours thinking it’s a glitch and will eventually get sorted but no hope

raven latch
#

My lost account recovery date

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @raven latch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

@vivid merlin nope, I did not unlink. I was in a game when I was kicked out and after I tried to get back in it keeps giving me this message

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty fractal
#

@tidal dirge does anyone else have your pubg account?

night cloak
#

Please help me my account is lost

tidal dirge
#

@hasty fractal nope... although I think there was an attempt to hack my account couple months ago. I was able to save my account by immediately resetting my password etc

glacial fulcrum
#

5261066907

tidal dirge
#

Infact I reset my Facebook password again today after I started getting the above error

night cloak
#

what happen if i lose my facebook account? my account connected with facebook and gmail.

hasty fractal
#

@tidal dirge you said that you can get logged in by using your guest account, so it might be someone else using your account.

modest hull
#

Hello guys

tidal dirge
#

@hasty fractal yes that’s what I suspect. My account is linked to Facebook, I have turned off app access on Facebook and reset my password... so ideally even if someone was able to steal me old credentials and got into the game, they shouldn’t be able to do that after I reset my FB password?

hasty fractal
#

@tidal dirge I'm not sure, so wait for a mod.

modest hull
tidal dirge
#

But there has to be a way to get my account back. It’s ridiculous how someone can get into my PubG account just by have my Facebook credentials which was valid only till February

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

feral knoll
#

@modest hull his id?

steep prawn
#

My lost account
Old charchater id:5251169304
New character id:5857350464
Login to facebook. Plzz help me bro..
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @steep prawn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
tidal dirge
#

@feral knoll are you a mod here? Sorry I just registered in discord few mins ago only to get my PubG account back

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

What happened to your account

tidal dirge
#

@storm flume Machete - I get that bro bot. Please don’t..

upper cipher
night cloak
#

Old char id-5493016713
New char id-5828541549
Facebook

@sand path

hasty fractal
night cloak
#

Wait for a mod to respond

signal dome
#

How to start a crew challenge

tidal dirge
#

@night cloak - when does a MOd come?

night cloak
#

Crew challenge ended@signal dome

#

@tidal dirge ping a mod

#

The blue names are mod

#

@night cloak

#

@tidal dirge what's the issue

tidal dirge
#

Sorry guys I registered to discord only for this so have no idea who mod is or how to ping them

hasty fractal
night cloak
#

@hasty fractal try reinstalling the game

#

i asked a question no one reply. but indians questions quickly got replies

#

racist dogs

upper cipher
#

My lost account
ID :5377478019

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @upper cipher, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty fractal
#

@night cloak it's @tidal dirge issue

tidal dirge
#

@night cloak that screenshot was for me

#

I tried repairing, deleting app and installing PubG from App Store again . Rebooted my phone.... waited for 2 hours thinking it’s a glitch and will eventually get sorted but no hope

night cloak
#

Reinstall the game and Make sure to remove all the files related to the game before installing @tidal dirge

tidal dirge
#

I am able to play with guest account or Game Center

#

But get this error only when I try with my Facebook linked account

night cloak
#

@night cloak what's your issue

hasty fractal
#

@night cloak don't you think it's because some one else is using from his account?

tidal dirge
#

@night cloak - yes I deleted everything... only thing that’s left is resetting my phone

#

But I don’t think it’s an issue with my phone locally

night cloak
#

what happens if i lose facebook account? my account connected with facebook and gmail.

#

@hasty fractal nope

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tidal dirge
#

@night cloak I think it is pretty much someone else trying to get into my account

#

I was playing a game and got kicked out

vivid merlin
#

it's not it's a common thing

night cloak
tidal dirge
#

Saying I am logged into some other location

night cloak
#

still no reply

tidal dirge
#

I immediately changed my Facebook account password and re-logged in

night cloak
#

@tidal dirge if so try changing the password and enable 2FA

tidal dirge
#

Yes I changed my FB password twice

#

I was even able to renter the game

#

But then kicked out again

night cloak
#

@night cloak recover that Facebook account and also you can use the gmail as a login method since you linked that

tidal dirge
#

I reset FB password and tried logging in with new password - it was successful

night cloak
#

But then kicked out again
@tidal dirge with the screenshot previously posted

tidal dirge
#

Nope not that screenshot

#

When I was kicked out it told me I was logged into another location

night cloak
#

Can you send that screenshot

tidal dirge
#

This was after I reset my FB password

burnt obsidian
#

It's too big

tidal dirge
#

Sorry I did not take that screenshot because I did not want to waste any time allowing hacccker to gain access to my account

burnt obsidian
#

Someone is playing more than 36 min

tidal dirge
#

It said I was logged from another location and kicked me back to login screen

night cloak
#

@burnt obsidian it's a visual glitch

tidal dirge
#

I conta stay kept logging in back

burnt obsidian
#

@burnt obsidian it's a visual glitch
@night cloak from 3 weeks it's a visual glitch

drifting moon
#

It said I was logged from another location and kicked me back to login screen
@tidal dirge same problem

night cloak
#

@tidal dirge in facebook settings you'll find an option like "logout from all sessions" do that and contact Facebook

#

@burnt obsidian add that in #old

ornate estuary
#

is there any available official ??

tidal dirge
#

@night cloak - so I was in a TDM.. suddenly it said I was logged into somewhere else.
I went to my FB - unlinked every fkn device. Turned off app access.
Reset my password

fiery sphinx
night cloak
#

@tidal dirge read my last message

tidal dirge
#

Came back to PuBG and logged in with new password

ornate estuary
#

@night cloak I have a freezing problem in games

drifting moon
#

Sir my account accessing via mail login from hackers i need to unlink email login please if unlink email login 100% sure to save my account please help me sir..?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @drifting moon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

Yes I got that rock47 I did that

ornate estuary
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @ornate estuary. Remember to read through #faq before asking questions in the support channels.

#

Please refer to subpoint #2.8 in #faq for further information, @tidal dirge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

tidal dirge
#

@night cloak anyways we can have this discussion in private? I think you are getting distracted with other messages and missing my replies

fiery sphinx
#

Ok there one thing he how can i protect my account in any hacker can take it

night cloak
#

I play in ld player n no matching in vikendy for 10 min asia squad

tidal dirge
#

@tidal dirge in facebook settings you'll find an option like "logout from all sessions" do that and contact Facebook
@night cloak I have logged out from all sessions...

night cloak
#

Wtf > I play in ld player n no matching in vikendy for 10 min asia squad
@night cloak

tidal dirge
#

@night cloak so are you going to shrug this issue off saying it’s a problem with Facebook not PubG?

pulsar steppe
#

@here I need to talk with a member from Tencent Community Team

night cloak
#

@night cloak please do something

whole robin
#

@night cloak look this.

hasty fractal
#

@pulsar steppe you can state that issue here.

drifting moon
#

No one responding my message i dont know i m trying contact via in game bot only messaging me cant contact person here also no one helping me ..? i spends lot in pubg mobile now my mail hacked asking help no response //?

pulsar steppe
#

@hasty fractal no i can not. It is a big case. And i can not DM @lime juniper discord dont allow me

night cloak
#

When are you guys going to stop banning hackers from just re creating a new account. Tired of zero matches bronze hacker idiots

#

It’s about time to finally address this issue

polar marshBOT
#

@drifting moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tidal dirge
#

@tidal dirge in facebook settings you'll find an option like "logout from all sessions" do that and contact Facebook
@night cloak pleas help, it’s not an issue with Facebook.

spark narwhal
#

@polar marsh when will the friend list game status bug be removed.
It shows people playing for 1 hour

hasty fractal
tidal dirge
#

I came here as a last resort of getting into my own account

pulsar steppe
#

@hasty fractal even when i try to DM you discord dont allow me. Can you send me a DM?

tidal dirge
#

It’s pretty disappointing the game mods itself shrugging off the issues. No intent to resolve my issue

olive dove
#

@brittle sluice

night cloak
#

Any other mod here?

tidal dirge
#

Mods , please help!!!! I am just trying to get to play my account for which I have paid 10£ every month to you guys

#

Your security system is so broken that I just get kicked out of my own account and not able to get back in

brittle sluice
#

Can you help me

tidal dirge
hasty fractal
#

@pulsar steppe About?

polar marshBOT
#

@forest river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle sluice
#

You incorrectly unlinked an account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

I am frustrated now

brittle sluice
#

@storm flume You incorrectly unlinked an account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@hasty obsidian bhai koi reply hi nhi deta

tidal dirge
#

Can a mod help me please?

brittle sluice
#

@storm flume I did this way but their response was like this

night cloak
#

Dimag kharab hogaya 21 days its been i didnt got my account back

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

patent thunder
#

an advice. If you recover your pubg account, the first thing you have to do is link your email so that you do not lose your account. I recovered my account yesterday and today when I went to log in with my google account, the account that I create came back to recover my old account

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@NaDeKo

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

Any mods here?

thorny bolt
#

We need to bach skin kar98k godzilla 😫 😩

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help
@NaDeKo

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

HELP!

night cloak
#

@patent thunder yeah i am also thinking about that

severe portal
#

My lost account
With unlink feature
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@night cloakHow?

tidal dirge
outer dagger
#

I am 25 years old but ingame setting my friend changed the setting ..and select below 18 years...I try to change setting but not work..

hasty obsidian
#

Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help
@NaDeKo

tidal dirge
night cloak
#

@hasty obsidian bhai nhi milega koi

#

@night cloak he also waited like us and he given his information nadeko too.He got his account back today .

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

Nadeko doesnt reply @night cloak

brittle sluice
#

@Machete 2.0 I did this way but their response was like this

night cloak
#

5187843018 give me uc PUBG mobile

#

Plzzzzz

tidal dirge
#

Looks like it’s my time to say goodbye

#

To this game

cyan citrus
#

@tidal dirge bye

night cloak
#

@tidal dirge yes bro

hasty obsidian
#

@night cloak Vai apko I'd mila

night cloak
#

@hasty obsidian nhi bhai

#

He is collecting our information .We have to wait .Idk i am also one of you guyz who is in the waiting list😢 @night cloak

tidal dirge
#

@tidal dirge yes bro
@night cloak I feel like a fool to be buying elite RP from past 5 seasons

#

Account is gone for no mistake of mine

#

Did not unlike account or anything

tiny briar
#

please help me i need admin to resend my account
5158566320

i have all Proof that this is my account Unlink facebook in latest update

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@night cloak bronze?

hasty obsidian
#

@night cloak Vai Mera I'd Facebook unlink huya ..sab Kara kus niehi huya

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tiny briar
#

please help me i need admin to resend my account
5158566320

i have all Proof that this is my account Unlink facebook in latest update

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@night cloak yeah i got ban for one week teaming with cheaters😂🤦🏻‍♂️it also happened at may 7 after i unlinked

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal
#

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal
#

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@NaDeKo

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

severe portal
#

I lost my account with unlink features
Old charchater id:5376024721
New character id:5829639881
Login to facebook Plzz help
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @severe portal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
severe portal
#

@Nadeko can you please me

tidal dirge
#

Any mods here?

#

Any mods?

unkempt rose
#

My lost account
Old charchater I'd:5698995142
New charchater I'd:5831101595

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@tidal dirge Aloha! How can I help you?

polar marshBOT
#

@rocky gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloakare u mod?

#

Aloha! How can I help you?

#

Account lost by unlinking @night cloak

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

@night cloak ^^ follow this.

night cloak
#

@night cloak
Old id - 5124646962
New id - 5829988030
Please help

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@Not CS

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

@tidal dirge Aloha! How can I help you?
@night cloak hi, I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.

night cloak
#

@night cloak please take a look

sharp onyx
#

The password cant be incorrect if I havent set it in the first place

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@Not CS

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

neon turtle
#

Anyone know when I will be able to redeem 100 UC using battle coins when I have already redeemed it once?

brittle sluice
#

Help me

tidal dirge
#

@night cloak ??

main garden
#

My facebook account was haked by somemon can I linked another account by not lost the infomation ??!

brittle sluice
#

Help me

civic pivot
#

@sharp onyx you should write the password non-capital, works for me

hasty obsidian
#

Help me
@hope

main garden
#

My facebook account was haked by somemon can I linked another account by not lost the infomation ??!
@main garden

night cloak
#

@tidal dirge Could you copy paste it in #old?

#

@night cloak pls help me also

#

@night cloak Yes?

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@hope

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

@tidal dirge Could you copy paste it in #old?
@night cloak yes, I did that... but I need urgent help please .

night cloak
#

Account lost by unlinking on 7 may
Old id - 5124646962
New id - 5829988030
I still cant log in into my old account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@tidal dirge I need to check if there's a patch update on Android.

main garden
#

My facebook account was haked by somemon can I linked another account by not lost the infomation ??!
@main garden plz help me

hasty obsidian
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@night cloak

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hasty obsidian, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@night cloak
Old id - 5124646962
New id - 5829988030
Please look into the matter. I still cant log in into my old account

tidal dirge
#

@tidal dirge I need to check if there's a patch update on Android.
@night cloak I am on iPhone not android

night cloak
#

@night cloak Contact the customer service and wait.

#

@tidal dirge I know.

tidal dirge
#

@tidal dirge I know.
@night cloak although it might be possible that the person trying to get into my account is trying from an Android device

night cloak
#

@tidal dirge It is.

main garden
#

@main garden plz help me
@main garden @night cloak

night cloak
#

@night cloak they message me three times that you have got back your account. But i still cant access it

#

@hasty obsidian Read the bot.

#

@night cloak Wait few more days.

#

@main garden Yes?

tidal dirge
#

@tidal dirge It is.
@night cloak but i am unable to comprehend how someone can still get u to my PubG account even after I have reset my Facebook password

shy mist
#

@night cloak Y can't we use special character in IGN ?

night cloak
#

Resetting Facebook password will not prevent them from logging in.

main garden
#

My facebook account was haked by somemon can I linked another account by not lost the infomation ??!
@main garden @night cloak

night cloak
#

@shy mist You can use some. Not all.

#

@main garden For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

#

@night cloak i have one more doubt?

#

Yes?

tidal dirge
#

Resetting Facebook password will not prevent them from logging in.
@night cloak oh! So they can still get into my account after I reset my FB password?

night cloak
#

@night cloak The account which is still linked to old account will it be linked to this main account also when i will get it back?

shy mist
#

@night cloak Alright ..But there's an issue..Few names can be copied from clipboard and it does appear in pop-up box but in IGN it doesn't appear..

night cloak
#

@tidal dirge Apparently there's no update on Android. Looks like a bug. Please play in a different profile meanwhile.

main garden
#

@main garden For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak thank you ❤

jade verge
#

@night cloak can you please help me out

tidal dirge
#

@tidal dirge Apparently there's no update on Android. Looks like a bug. Please play in a different profile meanwhile.
@night cloak there’s no point playing wit a guest account... I don’t want to be playing with bots in level 1 new account. So will I be able to get my account back? Or say goodbye to PubG?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

zenith crown
#

If a user get temporary ban for 7 days for cheating in fpp so the thing is tier reset will be applied in both mode tpp/fpp or only just in one mode ? Reply me asap...

jade verge
#

Anyone here except machete from pubg ?

night cloak
#

@night cloak No. You have to link the unlinked method to the new account.

jade verge
#

@night cloak i need your help

night cloak
#

@night cloak thanks for ur time

#

@shy mist The game doesn't support those characters. Maybe some super exotic unicodes.

#

@jade verge Yes?

brittle sluice
#

@night cloak Please help me

zenith crown
#

@night cloak reply me

tidal dirge
#

@night cloak what about my account?

jade verge
#

@night cloak

After Unlinking the old account..1st I made a new account with the same social media account (ID: 5829998613 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5830917295 )..Which I now use for to recover my old account (ID: 5112705329 )..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account...

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@tidal dirge I'm unsure atm.

zenith crown
#

If a user get temporary ban for 7 days for cheating in fpp so the thing is tier reset will be applied in both mode tpp/fpp or only just in one mode ? Reply me asap...

brittle sluice
#

@night cloak Please help me

night cloak
#

@zenith crown All mode.

#

@brittle sluice Yes?

zenith crown
#

But why

night cloak
#

For cheating.

brittle sluice
#

@night cloak I lost my account by mistake

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @brittle sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

You don't have to spam.

zenith crown
#

If a user don't know that a 3 person is hacking...

tidal dirge
#

@tidal dirge I'm unsure atm.
@night cloak dang! So it’s a waiting game for me? Or shall I follow up here ?

zenith crown
#

Or using esp

night cloak
#

@brittle sluice For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

zenith crown
#

So why he got punished

jade verge
#

@night cloak did you see my message ?

night cloak
#

Yes. Wait.

zenith crown
#

Since day 1 of s13 didn't used any hacks or carried hacker...

jade verge
#

Okey.

zenith crown
#

But at the end i got ban for no reason...

night cloak
#

@zenith crown Did you get ban?

polar marshBOT
#

@zenith crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle sluice
#

@night cloak I have contacted them three times. But they will not recover my account

night cloak
#

@jade verge It's fine, as long as you provide the customer service the character ID of your new game account.

#

@brittle sluice Wait more.

tidal dirge
#

@night cloak thanks for your replies.... help me understand why someone else is still able to login to my PubG account through Facebook login with an older password?

#

Please

night cloak
#

@tidal dirge Because of cookies.

tidal dirge
#

They have access to my cookies?

#

How do I fix this permanently?

night cloak
#

If they have used your account to login, they have a cookie, unless they log out.

lunar vine
#

Hello, the guncraft tinkerer event is not showing in my device

jade verge
brittle sluice
#

@night cloak It has become 20 days ... they say your account has been restored. But when I enter the account, I find it a new account, not the old one

night cloak
#

@lunar vine It will be available to more people soon.

#

@jade verge Create a new conversation again please.

tidal dirge
#

If they have used your account to login, they have a cookie, unless they log out.
@night cloak so how do I fix it?

daring kindle
#

Pls halp me

jade verge
#

@night cloak i've three times.....but CS sending the same message again

night cloak
#

help#

daring kindle
#

My account lost

night cloak
#

Time for the 4th time.

#

@daring kindle For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

jade verge
#

Okey then.

polar marshBOT
#

@gaunt lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@tidal dirge Contact customer service in-game and tell them that your account was compromised.

daring kindle
#

Pls halp me my account lost recovering

tidal dirge
#

@tidal dirge Contact customer service in-game and tell them that your account was compromised.
@night cloak yes I did that when this happened in February... Everything was fine until today.

night cloak
#

Please contact again, I don't see you have any other option now.

tidal dirge
#

So account was compromised in February, I resettled my password... got my account back after getting the in game customer service involved

daring kindle
#

I have unlinked my account and I have created a new pubg account with the unlinked social media and I have linked one more social media accounts to it, it's been 21 days I didn't get my account recovered.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

@daring kindle Read my message. Why ignore?

tidal dirge
#

Please contact again, I don't see you have any other option now.
@night cloak but since I am not able to login now... the ingame customer service is only getting me automated response... same old repair my account etc.

daring kindle
#

She didn't help me

night cloak
#

Answer to the FAQ bot and it will redirect you to the customer service.

sharp onyx
#

@daring kindle also, please click on the youtube video link and watch it. It is quite helpful

tidal dirge
#

Answer to the FAQ bot and it will redirect you to the customer service.
@night cloak I’ve tried all possible options... it eventually takes me to the ‘problem due to unlinking account’ solution

polar marshBOT
#

@hot yacht:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade verge
#

The game is asking my nickname from social media....... My full name is Zamiul Alam.....and nick name is ( Alvie)....
So what shoul i write ?
1.Zamiul Alam
2.Alvie
3.Zamiul Alam (Alvie)

@night cloak

night cloak
#

@jade verge Type everything.

unkempt rose
#

My lost account
Old charchater I'd:5698995142
New charchater I'd:5831101595

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

limpid pond
#

hi

polar marshBOT
#

@limpid pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade verge
#

@night cloak done... Applied....
Could you please tell the team to recover my id fast....i've so many payment receipt.....if you want to verify i can send you.

wise viper
#

hello i want to ask about emu server in smartgaga or ld player no matchmaking ? is new update in emulator servers please reply thanks

night cloak
#

hello, why i cant find game while using ld palyer emu

tidal dirge
#

@night cloak - this is what the customer service tells me “We would love to help but since you can't log in to the account anymore, we are unable to proceed with your request. We strongly recommend you to contact the respect Customer Support team of the hacked social media account for help. Sorry for the inconvenience caused.”

#

I know that FB will do nothing about it because it’s not an issue on their side

night cloak
#

@jade verge We cannot expedite the case from discord. The support will reach you soon. Response might be slower due to the pandemic.

#

@wise viper We do not recommend any other emulator except GameLoop. You risk a ban for using other emulators.

daring kindle
#

Pls halp me my lost account recovering
1.my lost account nickname:HYDRAJaineel and character id:5276875394
2.new account character id:5831342260
3.social media nickname: Zala Jaineel
Pls halp me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @daring kindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@night cloak Play in a mode which is popular and in a low-medium tier to get matches faster.

wise viper
#

@night cloak yes i know i play gameloop but this cheaters are using smartgaga and ldplayer we want them not matching with us

jade verge
#

@night cloak but this time will it work ?
Sorry to bother you but i am also tried for applying too many times...

night cloak
#

@tidal dirge Please wait for the issue to get resolved. You can try contacting the customer service after that.

polar marshBOT
#

@junior quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise viper
#

please ban anyone use smartgaga they all cheaters

night cloak
#

@wise viper They will eventually get banned. Make sure to report them.

unkempt rose
#

My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
Please help @placid gulch

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@jade verge I'm unfortunately not sure. But you don't have any other choice.

tidal dirge
#

@night cloak “We understand that you currently do not have a second Social Media account, please reach out to us when you have another Social Media account linked with your game as the account recovery cannot be done when you have a single account linked with the game.”

night cloak
#

losing my account that i spend about 5000$ on it have all weapons max lvl and not getting repply from pubg mobile, dont you think i will cheat too for losing my account?

unkempt rose
#

My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
@NaDeko

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

So since I can’t even login to my account, how can I link a other account

brittle sluice
#

@hope It has become 20 days ... they say your account has been restored. But when I enter the account, I find it a new account, not the old one

#

@night cloak @hope It has become 20 days ... they say your account has been restored. But when I enter the account, I find it a new account, not the old one

night cloak
#

@brittle sluice Wait a few more days.

tidal dirge
#

@tidal dirge Please wait for the issue to get resolved. You can try contacting the customer service after that.
@night cloak ok, but how to find out the progress? When will the issue be resolved etc

cosmic gazelle
#

My friend got S12k Guncraft skin, he got an option in his Workshop of spin and all but I didn't get it

brittle sluice
#

@night cloak Okay

night cloak
#

@tidal dirge Keep trying to login everyday.

jade verge
#

@brittle sluice same thing happening to me .....😓it is now so annoying to wait..

night cloak
#

@cosmic gazelle The people who got early access to the feature got the skin earlier.

pulsar steppe
#

@night cloak is there any chance to have a private conversation with you about a serious topic

night cloak
#

@pulsar steppe May I know what the topic is about?

cosmic gazelle
#

@night cloak we both were together, he got the option I didn't, on what basis he got the skin

brittle sluice
#

@FreaK多LucifeR#6668 They reply to me, but my account is not recovered

pulsar steppe
#

@night cloak false accusation

night cloak
#

@cosmic gazelle I'm unsure about that.

#

@pulsar steppe Discord or in-game?

polar marshBOT
#

@willow dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle
#

So basically everyone will get that skin

pulsar steppe
#

@night cloak e-sport pro level

night cloak
#

Alright DM me.

pulsar steppe
#

@night cloak i cant dm any of the admins

jade verge
night cloak
#

Now you can.

unkempt rose
#

My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
@hope please sports

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

abstract nexus
#

I have to report a player nut i don't have permission

#

Bu*

#

But*

storm flumeBOT
#

Hello, @abstract nexus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

abstract nexus
#

Don't have permission

#

To report

night cloak
brittle sluice
#

@jade verge I'm just like you

unkempt rose
#

My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595
Please sports

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

kind thorn
#

My lost account
Old charchater id:5269343632
New character id:5830273165
Login to facebook Plzz help

@Not CS

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @kind thorn, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

coarse atlas
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @coarse atlas. Remember to read through #faq before asking questions in the support channels.

coarse atlas
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @coarse atlas. Remember to read through #faq before asking questions in the support channels.

unkempt rose
#

My lost account
Old charchater lost I'd:5698995142
New charchater I'd:5831101595

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @unkempt rose, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

mystic trellis
#

is anyone else still having the gun tinkering shop disappear?

polar marshBOT
#

@coarse atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@cosmic gazelle The guncraft lucky spin is in the Guncraft tab in workshop.
Its not on the event page

tidal dirge
#

@night cloak looks like it’s finally time for me to say goodbye to PUBG and move to COD 😑 could cope up with ingame hackers and glitches but PubG not able to get my account back to me is way too messed up and shows massive incompetence.
I see people in this chat they still waiting for their accounts since months

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

turbid anchor
#

Hello

#

Whats wrong with popularity?

ionic lance
#

All the top 100 players in middle east duo ttp are hackers. I’ve video proofs of all top 100 players

abstract nexus
#

The player play with hackers still not banned

sharp onyx
#

@ionic lance @abstract nexus
Please feel free to report cheaters in #cheater-reports
Do read the pinned message in that channel before posting

abstract nexus
#

@sharp onyx don't have permission

sharp onyx
#

You need to be atleast level 10 in the server to post in that channel. Please chat in #chat to level up

abstract nexus
#

😕

#

Then means hacker still alive

turbid anchor
#

@sharp onyx yesterday i was in 100 in popularity and today my name not exist

ionic lance
#

Totally waste of time to report them they are not going to be banned. Because tencent himself selling them hacks

sharp onyx
#

@turbid anchor please contact in game customer support

spark forum
#

I was withdrawn (money)

#

Help please

polar marshBOT
#

@half hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

in the workshop there is no option for the gun craft for me

vivid merlin
#

@night cloak that update is only for select few players it will be available to everyone soon

night cloak
#

o

#

thanks

fiery quarry
#

Old char id - 5707459086
New char id - 5830853023
@NaDeKo

finite timber
#

Where ATRO number one of popularity?

fiery quarry
#

Old char id - 5707459086
New char id - 5830853023
Facbook
@NaDeKO

#

Plz help me i lost my acc.

#

Plz back my acc.

brittle nest
#

I want to remove the email but I don’t have a add account function

fiery quarry
#

😭😭😭

#

Plz anyone help me my acc. Is before 21 daus

#

Days

#

Plz help me

#

@NaDeKo

rigid sage
#

i dont have the guncraft option or the mail

#

i dont have it on neither of my devices

bold siren
#

It is not available for everyone yet, @rigid sage.

rigid sage
#

who is it for?

bold siren
#

For certain testers.

rigid sage
#

oh okay

polar marshBOT
#

@rigid sage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

formal nacelle
#

What new links functions?

polar marshBOT
#

@bright dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sour gale
#

What happen for this game , we played six game’s five of them we killed by hackers
We will not play this game again and not be able play with each

mint pulsar
#

Hai

#

Benim hesabım vietnam sürümüne Geçmiş Ben Normal Sürüme Nasıl gecebiilirim

vivid merlin
#

@mint pulsar please state the issue in english

mint pulsar
#

My account is switched to Vietnam version How can I upgrade to Normal Version?

polar marshBOT
#

@tribal sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mint pulsar
#

My account is switched to Vietnam version How can I upgrade to Normal Version?

blazing saddle
#

@mint pulsar It is not possible to play with the same account on Global version if you have logged in to the Vietnam version.

patent thunder
#

when I got my account back yesterday. it was linked to my google and facebook account and today it is no longer linked and when i log in with the google account the new account comes out again. And now I can only enter my old account by linking my email. To all who recover their account, the first thing they have to do is link if they have their personal email @night cloak

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @patent thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@mint pulsar please dont spam. You have already been replied to. Please read the reply

vivid merlin
#

@mint pulsar It is not possible to play with the same account on Global version if you have logged in to the Vietnam version.
pubgm_this

mint pulsar
#

look, it was global before but the update was like this

bold copper
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @bold copper. Remember to read through #faq before asking questions in the support channels.

dawn cedar
#

i cant figure it out

faint summit
#

Emulator lobby is now full of cheaters.they run very fast and have bullet cheats before 0.18 update its all ok

storm flumeBOT
#

Hello, @faint summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@sand path Old id-5179740852
New id-5834924664
22days still not recovered .I have given all the correct information but not recovered please help @night cloak

lethal sierra
#

Why don’t i have GUNCRAFT on my workshop but some of my friends do
Btw i have it on my other account but not on my main account

frank cave
#

I lost my account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @frank cave, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lethal sierra
#

Why don’t i have GUNCRAFT on my workshop but some of my friends do
Btw i have it on my other account but not on my main account
@lethal sierra why no one answered my question

bold copper
#

need help

zinc charm
#

How can I unlink social media from my account?

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @zinc charm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hasty fractal
storm flumeBOT
#

Please do not use any other language aside from English in this channel, @frank cave. Refer to #613267301243944960 for language channels.

#

Please do not use any other language aside from English in this channel, @frank cave. Refer to #613267301243944960 for language channels.

fiery quarry
#

Plz helo i lost my acc. Before 21 days ago

#

Help

#

Plz pubg help ne i lost my acc

#

Help i lost my acc.

obtuse moat
#

My account hacked

tidal dirge
#

It’s appalling to see so many PubG players to have lost their beloved accounts and PubG support doing not enough about it. I’ve spent time and money on my account and unable to access the platform that I’ve paid for!! Like you buy a movie ticket and not allowed to enter the movie hall...

dapper gust
#

hi, I was playing a and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My twitter account is linked to PubG. I logged back in using my Gmail credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has heched my twitter credentials and tried to login to my PubG... but i cant log in with my twitter account because the haker changed the password of twitter so i want to unlink my twitter please , help me please

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @dapper gust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
#

hi, I was playing a and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My twitter account is linked to PubG. I logged back in using my Gmail credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has heched my twitter credentials and tried to login to my PubG... but i cant log in with my twitter account because the haker changed the password of twitter so i want to unlink my twitter please , help me please
@dapper gust I faced a similar thing but I quickly changed my FB password....

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dapper gust
#

@tidal dirge my twitter account was hached

topaz wave
#

server middle east its close in emulator pubg mobile why?

tidal dirge
#

@tidal dirge my twitter account was hached
@dapper gust yeah I got that... but it doesn’t matter bro. You can contact twitter support and get your twitter credentials reset. But that does not solve the issue... even if you got your twitter password you will not be able to login to PubG

#

what happened to me———————> > @tidal dirge Aloha! How can I help you?
@night cloak hi, I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

hardy matrix
#

Bro help me

dapper gust
#

@tidal dirge but the hacker changed the adress and the password

hardy matrix
#

I lost my account

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @hardy matrix, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

topaz wave
#

server middle east its close in emulator pubg mobile why?

tidal dirge
#

@tidal dirge but the hacker changed the adress and the password
@dapper gust I downloaded COD.

topaz wave
#

server middle east its close in emulator pubg mobile why?

feral knoll
dapper gust
#

i need to unlink my twitter please help 🥺🥺🥺

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @dapper gust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

spark forum
#

Im get scamed

polar marshBOT
#

@nimble onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @frank cave. Refer to #613267301243944960 for language channels.

frank cave
topaz wave
#

@feral knoll how send me #emulator-support

calm tree
#

Hi guys
My account has been linked with another account with Google play but I'm never linked Google play I think my account stolen... Please help me
ID: 5533315263

#

Hi guys
My account has been linked with another account with Google play but I'm never linked Google play I think my account stolen... Please help me
ID: 5533315263

storm willow
#

@calm tree contact customer support in game.

storm flumeBOT
storm willow
#

@dapper gust unlink feature is currently Not available .

torn salmon
#

when it will come back

#

@storm willow

storm willow
#

@torn salmon No idea..

jovial remnant
#

Hi pubgm squad, I'm asking one kind request to you guys. I'm playing pubgm from season 2 . I clearly know how much loots I can have when I land on (georgapol,novorepene). But these days not even two peoples can get a full loots.. the loots packs are reduced...when two or three squad come to same place. Even finding pistols are difficult at that moment.. but in the beta version the loot packs are fine like before, only in global version have this problem.

torn salmon
#

@lime juniper

storm willow
#

@jovial remnant please post in #old

#

@torn salmon why did you tag error!?

torn salmon
#

ask him if he knows

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @torn salmon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow
#

@torn salmon read the last para

jovial remnant
#

S I did but it showing slowmode is active...that's why.. I typed this so long ...so I posted here....(lol)@storm willow

storm willow
#

@jovial remnant you can post only every 6hrs. You can edit your previous message in #old

tidal dirge
#

@storm willow I was playing a TDM and suddenly got kicked out of the game, it said I was logged into from another location. I was redirected to the login screen. My FB account is linked to PubG. I logged back in using my Facebook credentials and rejoined the game. After sometime it kicked me out again saying I was logged in from another location. I suspected that someone has gained my FB credentials and tried to login to my PubG... so I went back to my FB account, unlinked all devices.. turned off app access from FB. Reset my FB password. I deleted my PubG app, reinstalled it from App Store . I get back and since then I am getting above message. If I try the guest account or game center account, it allows me in.

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @tidal dirge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tidal dirge
jovial remnant
#

And also this is my kind request... I played beta version....plz change the vehicle sound of monster truck... It's same sounds like buggy🤢

storm willow
#

@tidal dirge please post in #old

#

@jovial remnant already told you, Posting feedbacks here won’t do any good

jovial remnant
#

K

calm tree
#

@storm willow already connected but not get responses

#

Please tell me how can i remove this account

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @calm tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tidal dirge
#

@tidal dirge please post in #old
@storm willow I did that and got a bot like response. The responder asked me to reinstall the game which I have already mentioned that I have done... in my problem statement...... and I can’t even respond.

opal shell
#

New dp skin glitch

teal crane
#

My phone has been hacked py Hacker ang I no longer control my phone and now I have deleted the old version windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my devise is released but I did not agree something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much please re-activate my account so I can enjoy playing again Thank you

ID:5142242312

polar marshBOT
#

@proper river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sullen pumice
#

I think not

teal crane
#

My phone has been hacked py Hacker ang I no longer control my phone and now I have deleted the old version windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my devise is released but I did not agree something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much please re-activate my account so I can enjoy playing again Thank you

ID:5142242312

polar marshBOT
#

@teal crane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@rustic coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warped hazel
#

Hi there , the new guncraft event doesn't appear for & the guncraft lab doesn't also appears!!

summer pumice
#

@warped hazel that update is only for select few players it will be available to everyone soon winner

runic anvil
#

Hi

warped hazel
#

@summer pumice oh i understand , thank you

runic anvil
#

I have a problem on my account

#

Can you help me ?

summer pumice
#

@runic anvil what happened to ur account

#

@warped hazel welcome.

polar marshBOT
#

@runic anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen yoke
#

سلام

tulip sparrow
#

It’s bec u use hacks

keen yoke
#

خوبین

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @keen yoke. Refer to #613267301243944960 for language channels.

keen yoke
#

آپدیت جدید کیی قراره بشه

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @keen yoke. Refer to #613267301243944960 for language channels.

keen yoke
#

Ok

real depot
storm flumeBOT
#

Please do not use any other language aside from English in this channel, @real depot. Refer to #613267301243944960 for language channels.

keen yoke
#

Hi

#

Helo

hasty fractal
#

@keen yoke if you don't need any help you can move to #pubg-mobile or #chat

jade verge
#

@hasty fractal

After Unlinking the old account..1st I made a new account with the same social media account (ID: 5829998613 )..But I also unlinked this account from the same social media account..
And 2nd time again I made a another new account with that same social media account (ID: 5830917295 )..Which I now use for to recover my old account (ID: 5112705329 )..
I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account...

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

jade verge
#

@hasty fractal what should i do now ?

hasty fractal
#

Contact customer service@jade verge

jade verge
#

@hasty fractal

#

@hasty fractal its been 22 days i lost my account.....💔

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

real depot
#

553031903

hasty fractal
#

@jade verge Follow the steps.

real depot
jade verge
#

@hasty fractal i folloed each and every steps......not working....

polar marshBOT
#

@strong talon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real depot
#

Hello PUBG MOBILE I missed my account through the plan because the game was separated from Gmail and I cannot log in and you sent the work service from inside the game and they sent me between my game had returned but I could not log in I will provide you with some pictures Please solve and thank PUBG مرحبا PUBG MOBILE

فقت حسابي عن طريق الخطه بسبب فصل العبه عن جيميل ولا استطيع تسجيل الدخول وقمتو بئرسال خدمه العملا من داخل العبه وقد ارسلو لي بىن لعبتي قد عادت ولاكن لم استطيع الدخول سئزودكم ببعض الصور ارجو حل وشكرن

PUBG marhabaan PUBG MOBILE faqt hisaby ean tariq alkhatih bsbb fasl aleibih ean jimil wala 'astatie tasjil aldukhul waqimtu biirsal khadamih aleamala min dakhil aleabih waqad arsalu li baan laebatay qad eadat walakin lm 'astatie aldukhul siuzudikum bibaed alsuwar 'arju hal washikrn PUBG MOBILE

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @real depot. Refer to #613267301243944960 for language channels.

real depot
lofty vine
#

Will you guys plz fix the audio glitch it happens in every single match

uncut jasper
#

Cheat is allowed for. Everyone

#

Why everyone using cheat

#

Refund all my money that I spent in your game or let us play like normal stop selling hack

hasty fractal
lofty vine
#

@hasty fractal I report bug but nothing happens

polar marshBOT
#

@humble island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tall shell
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Since 3 weeks no body help me every one here ask me about my device and version then disappear

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I want to play

uncut jasper
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Your problems never going to solve either welcome to PUBG Mobile

tall shell
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😫

uncut jasper
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@tall shell i am going to help you download new version pubg

tall shell
#

How?

uncut jasper
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You are using old version

tall shell
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I download the last version from the app store

uncut jasper
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Delet everything then download it from App Store

tall shell
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@uncut jasper i did it more than 20 times

uncut jasper
#

Bro you are using old version i dont know

tall shell
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You can see the version number on the top left i use the last

brittle nest
#

Maybe you’re trying to switch from PUBG Korean

tall shell
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No i didn’t played in korean just global

uncut jasper
#

Your pubg is new your OBB file are old

tall shell
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How i can update the OBB

night cloak
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i can guide every error. been through all thats why😂

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send me a request if you want any solution.

hasty fractal
uncut jasper
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He need support

hasty fractal
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He already stated, so wait for a mod

night cloak
#

i can apply for support. :)

tall shell
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@hasty fractal since three weeks i’m waiting

uncut jasper
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When hacker will remove from game @hasty fractal

tall shell
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Too long time gas_can @hasty fractal

uncut jasper
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Believe me too tired from game but I spent more then 2k euro I can’t leave now also too much cheater

hasty fractal
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@uncut jasper when #cheater-reports open, you can report hacker there providing the evidence and player tag

polar marshBOT
#

@uncut jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vague monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steep fog
candid ridge
#

What is this msg ?

polar marshBOT
#

@rigid onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

candid ridge
dreamy granite
#

When hacker will remove from game ????

I play cleaning, I can't have high ranges with K / d 5 or 7 with hackers in games

find us a solution otherwise you start losing your customers
I'm going to wait a lot more, I'm just going to change your games dedicated to the hacker
@polar marsh @night cloak-support

regal thunder
#

Old account character id-5439836392
News account character id-5830348111

@NaDeKo

#

Old account character id-5439836392
News account character id-5830348111

@NaDeKo

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

regal thunder
#

Old account character id-5439836392
News account character id-5830348111

I submit request 4 time but pubg mobile cannot give back my id plzz help help and give me my id..Thanks

@NaDeKo

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@polar marsh
Old account character id-5439836392
News account character id-5830348111

@NaDeKo

hasty fractal
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@regal thunder please don't spam, wait for the response

regal thunder
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Ok

dreamy granite
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Old account character id-5439836392
News account character id-5830348111

I submit request 4 time but pubg mobile cannot give back my id plzz help help and give me my id..Thanks

@NaDeKo
@regal thunder

regal thunder
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Old account character id-5439836392
News account character id-5830348111
@NaDeKo

hasty fractal
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@regal thunder contact customer service

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Follow all the steps

regal thunder
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I ha@hasty fractal i have follow all the steps by step but they sent a sms after 1 week this sms

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But i have not login my account..

sharp onyx
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@regal thunder please resubmit a ticket, and this time also mention that "you didnt get your account back"

subtle depot
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When u will pan the cheaters i cant play every game i met 2 squad hacker

polar marshBOT
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@atomic sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

regal thunder
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@sharp onyx But sir i have again submit my request

sharp onyx
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@regal thunder that is the only method that can help you. The staff here can only guide you but they cant get you your account back. Pleass keep trying to contact the in game customer support.
It is advised to wait a few days before giving them a gentle reminder

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

regal thunder
#

@sharp onyx sir which Nickname write in the application Pubg mobile or Facebook Nickname tell me plzz

storm flumeBOT
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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

hello I need help ! my account has been linked to wrong email by unknown person he is trying to steal my account (by email link in recent update ), please help me to unlink my account
my ID: 5151000265

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fierce dust
#

Account lost

#

20 di hoag

#

Account lost

narrow egret
#

I unlinked my account from a game And my account disappeared I want a solution, please I am using the Korean version

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @narrow egret, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fierce dust
#

@narrow egret Goole play Games

full karma
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Any supporter here?

fierce dust
#

Google Play Games

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New account

sharp onyx
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@regal thunder the nickname is your gamer id name

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@fierce dust Have you tried contacting customer support in game?

fierce dust
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@sharp onyx pubg ki nickname

sturdy coyote
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'iinaa tama qawalib hasabi bibaji fi alkhata min lughay alraabit 'iilay hadithatu fi bibaji al'aydi 5108747225 w yujad haddaan yaleab fi alhisab 'ajnabia wala lasah earabiun

full karma
sharp onyx
#

Thats not the answer to the question I asked you@fierce dust

fierce dust
#

@sharp onyx mujhe Einglis kam aa thi h

sharp onyx
#

@sturdy coyote please only use english here.

@full karma that is the screen to make new email id. Just fill in the email you want to link

narrow egret
#

@fierce dust ؟؟

sharp onyx
#

@fierce dust please only use english in this channel. If you need regional language support, please contact staff in regional servers in #613267301243944960

regal thunder
full karma
#

@sharp onyx I entered my email but there was no verification code

sharp onyx
#

@narrow egret we only provide global versio support here. Please contact korean version customer support for your issue

regal thunder
#

What write in this question

sharp onyx
#

@regal thunder the details you have filled are correct

regal thunder
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@sharp onyx what is the answer of this question

sharp onyx
#

You have filled them correctly. Now please wait for their response

sturdy coyote
#

raja' 'ana tafhmini waqt nazal tahdith bibaji kan hisabi mashbuk ealaa fis buk w alfisbuk alfisbuk maetil hatayt lighayw rabt jamil w rah alhisab alghulat min alsharikih 'urid rajie hisabi 'iinaa dafe ealayh kthyr min alfulus al'aydi 5108747225

sharp onyx
#

@full karma please refresh tou email inbox a few times. Also check the spam folder just in case.
Otherwise try getting an otp again

regal thunder
fierce dust
#

@sharp onyx 1. The lost account’s Nickname and Character ID VickyChalliya 5441513176
2. Did you make a new account with same Social Media account? Yes

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fierce dust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sturdy coyote
#

raja' 'ana tafhmini waqt nazal tahdith bibaji kan hisabi mashbuk ealaa fis buk w alfisbuk alfisbuk maetil hatayt lighayw rabt jamil w rah alhisab alghulat min alsharikih 'urid rajie hisabi 'iinaa dafe ealayh kthyr min alfulus al'aydi 5108747225

sharp onyx
#

@sturdy coyote please only english here

fervent stream
#

Help uc 563411363

fierce dust
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1. The lost account’s Nickname and Character ID VickyChalliya 5441513176
2. Did you make a new account with same Social Media account? Yes

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fierce dust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

restive yew
#

I can’t sent any of these to my friends

fierce dust
#

1. The lost account’s Nickname and Character ID VickyChalliya 5441513176
2. Did you make a new account with same Social Media account? Yes

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fierce dust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

restive yew
fierce dust
#
  1. The new account’s UID which is linked to the same Social Media account as the one that is unlinked 5831218556
  2. The nickname of the same Social Media account Google Play Games nickname Vicky Chaliya Art Gruop
storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fierce dust, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx
#

@restive yew please try repairing your game and try again. If issue still persists, please mention it in #old

fervent stream
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@restive yew help uc 563411363

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Help uc 563411363

thin shadow
sharp onyx
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@fervent stream please state your issue.

@thin shadow clear game data from settings and try again

fervent stream
#

Help uc. @heyaz please state your issue.

@ⱮGC乛B A B A - G 👑 clear game data from settings and try again

fierce dust
#

@storm flume 20 din hoga abhi tak I'd nhi aai bhai meri

sharp onyx
#

@fervent stream please elaborate

thin shadow
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@sharp onyx bro its still same

hasty fractal
#

@fervent stream don't beg for uc here please.

regal thunder