#questions | PUBG MOBILE | Page 815

night cloak May 28, 2020, 6:35 AM

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@night cloak

upper sedge May 28, 2020, 6:35 AM

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pretty sure my question was related to global english version but alright thanks

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is there a KR discord

night cloak May 28, 2020, 6:36 AM

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@upper sedge you can't use that skin's in global version

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Don't know about that

upper sedge May 28, 2020, 6:36 AM

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vice versa?

night cloak May 28, 2020, 6:36 AM

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Hello. I tried to link my account to an email but when I press send code. It tells me parameter error then waited 60 second. Then clicked again send code. It told me too many actions. Try again later what to do?

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@night cloak try again later or contact customer service

storm willow May 28, 2020, 6:37 AM

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@upper sedge yes. Both are different

night cloak May 28, 2020, 6:55 AM

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I'm done seriously. Tried to link 50 email. Same thing. Parameter error then too many actions quickly. Try again later. What to do tell me

whole robin May 28, 2020, 7:01 AM

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@night cloak
Please.
Where did my lost account solve؟؟

storm flumeBOT May 28, 2020, 7:01 AM

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If you have encountered an issue with the account unlinking feature, @whole robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

whole robin May 28, 2020, 7:01 AM

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.

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@night cloak 😔

night cloak May 28, 2020, 7:02 AM

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@somber solstice hello I can't link my account to an email. It keeps saying that parameter error and try again later. What's wrong

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@whole robin you'll be contacted if you have provided the right informations

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@night cloak contact customer service

whole robin May 28, 2020, 7:04 AM

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@night cloak
Ok..my friend.
😑

somber comet May 28, 2020, 7:10 AM

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For how many days an account will be banned for using gfx tools?

polar marshBOT May 28, 2020, 7:13 AM

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@cerulean fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 28, 2020, 7:14 AM

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@somber comet You risk a 10 years ban for using GFX Tools.

umbral patrol May 28, 2020, 7:17 AM

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Hackers are getting more and more this season

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Specially in sanhok

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No action taken against its a shame

polar marshBOT May 28, 2020, 7:18 AM

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@marsh garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

placid spear May 28, 2020, 7:20 AM

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Nadeko

rustic blaze May 28, 2020, 7:23 AM

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@night cloak

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you there @night cloak

eager radish May 28, 2020, 7:28 AM

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I want to report a teamup player in solo match asia

lucid shuttle May 28, 2020, 7:28 AM

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no

night cloak May 28, 2020, 7:28 AM

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@rustic blaze Yes?

eager radish May 28, 2020, 7:29 AM

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Can anyone help me

spring zephyr May 28, 2020, 7:29 AM

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@eager radish Report in-game.

eager radish May 28, 2020, 7:29 AM

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Not working

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He is teaming up in every match

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With same player

night cloak May 28, 2020, 7:30 AM

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@night cloak I need help, he won't let me negotiate this suit

📎 image0.png

gilded olive May 28, 2020, 7:30 AM

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hi is there anyone who can give me information about zombie mods

polar marshBOT May 28, 2020, 7:31 AM

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@eager radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

placid spear May 28, 2020, 7:32 AM

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help me

rustic blaze May 28, 2020, 7:32 AM

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@night cloak I have kinda some words to conribute to pubgm staff as myself, How can i contact you? Thanks in advance hope.

night cloak May 28, 2020, 7:32 AM

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@night cloak Tap on check?

oak flare May 28, 2020, 7:33 AM

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I haven't got guncraft option please help me support

amber cedar May 28, 2020, 7:33 AM

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That option is now available for limited user.@oak flare

night cloak May 28, 2020, 7:33 AM

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@rustic blaze What do you mean?

trail shadow May 28, 2020, 7:33 AM

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the players put money into the game and there are a lot of cheaters in the game. it's a crime

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PUBG stole ours money!!!

night cloak May 28, 2020, 7:34 AM

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@night cloak Yes, it does not allow me to either buy it or negotiate, it does not allow me to do anything, help me.

rustic blaze May 28, 2020, 7:34 AM

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Its just one message with detailed words, Let me send it and disable messages

night cloak May 28, 2020, 7:34 AM

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@trail shadow You do not pay for the cheaters, but cosmetics. And, the developers are trying their best to deal with the cheaters.

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@night cloak Can you try to do a client repair from the login screen? Sounds like a visual bug.

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@rustic blaze Alright.

mighty zinc May 28, 2020, 7:35 AM

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@night cloak nice one

rustic blaze May 28, 2020, 7:36 AM

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Thank you @night cloak

smoky frigate May 28, 2020, 7:42 AM

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Hi

night cloak May 28, 2020, 7:42 AM

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@night cloak I already made the repair and I still have the same problem, could I not get that suit?

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@night cloak I just checked in-game, it seems fine for me. Could you screen record the issue and share in #old?

rustic blaze May 28, 2020, 7:44 AM

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Akasiia, What you are using ios or android?

night cloak May 28, 2020, 7:45 AM

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@rustic blaze iOS

rustic blaze May 28, 2020, 7:46 AM

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Let me check mine and ill give you an answer, One minute.

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@night cloak For me its working fine, try to log out and log in to your pubg account and see if it works.

night cloak May 28, 2020, 7:50 AM

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@rustic blaze I already did it, I even repaired the game and it does not allow me

rustic blaze May 28, 2020, 7:51 AM

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@night cloak would reinstalling pubgm help?

trail shadow May 28, 2020, 7:52 AM

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@night cloak They do nothing with this 😂

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Only take our money and add bluehole mode 😂😂😂

sleek fulcrum May 28, 2020, 7:52 AM

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Hi

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Plz anyone can help me?

rustic blaze May 28, 2020, 7:54 AM

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Yes sam?

night cloak May 28, 2020, 7:54 AM

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@night cloak I'm sorry for bothering you so much, but it doesn't allow me to send a message on the channel you recommended for errors🥺💔

turbid yacht May 28, 2020, 7:54 AM

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hello! could anyone support me rn?

sleek fulcrum May 28, 2020, 7:54 AM

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Anyone can solve this problem!

📎 image0.png

night cloak May 28, 2020, 7:54 AM

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@rustic blaze try from another device and stay the same

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@trail shadow If they wouldn't do anything, you would face 99 cheaters upon landing. Make sure to report cheaters too, instead of just complaining elsewhere that there is a lot of cheaters. Complaining elsewhere = waste of your time.

sleek fulcrum May 28, 2020, 7:55 AM

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When this error occurs everything on the screen stops momentarily

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)):

night cloak May 28, 2020, 7:55 AM

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@night cloak every time I try to link an email. It says parameter error then it says try again later. Why is that

turbid yacht May 28, 2020, 7:55 AM

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i have an issue with claw and in game interface

rustic blaze May 28, 2020, 7:55 AM

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Sam, try to relogin to pubgm

night cloak May 28, 2020, 7:55 AM

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@night cloak What does it show?

polar marshBOT May 28, 2020, 7:55 AM

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@turbid yacht:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rustic blaze May 28, 2020, 7:55 AM

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@night cloak I feel your account is bugged?

torn jacinth May 28, 2020, 7:56 AM

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@sand path

sleek fulcrum May 28, 2020, 7:56 AM

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@rustic blaze I did that, I deleted it and it didn't work

night cloak May 28, 2020, 7:56 AM

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Why I get this

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@night cloak The linking email is still at beta and should be addressed soon. Feel free to report the issue in #old.

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@rustic blaze yes

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Yes hope but a lot of people linked their account

rustic blaze May 28, 2020, 7:57 AM

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@sleek fulcrum Wait some minutes untill the game loads in the lobby and try to play after that, i had this error

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This is not the section to report @warped sonnet

night cloak May 28, 2020, 7:58 AM

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@night cloak Please #old.

turbid yacht May 28, 2020, 7:58 AM

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Hello anyone can support me rn?

rustic blaze May 28, 2020, 7:58 AM

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Maybe i can tororo.

night cloak May 28, 2020, 7:58 AM

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@turbid yacht Could you screen record the issue and share here?

restive reef May 28, 2020, 7:58 AM

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Anyone help me please my bargaining option is not working

sleek fulcrum May 28, 2020, 7:59 AM

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@rustic blaze i’ll try thx

turbid yacht May 28, 2020, 7:59 AM

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thank you. i will go and screen record right now

night cloak May 28, 2020, 7:59 AM

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@restive reef #old.

rustic blaze May 28, 2020, 7:59 AM

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@sleek fulcrum anytime! Inform me what happens

restive reef May 28, 2020, 7:59 AM

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They didn't response friend @night cloak

night cloak May 28, 2020, 8:00 AM

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look here doesn't give me the option to send the message to the error channel🤦🏻‍♀️

📎 image0.png

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@restive reef They won't respond. It's a channel to report bugs.

rustic blaze May 28, 2020, 8:00 AM

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@night cloak seems like a second guy with this problem

restive reef May 28, 2020, 8:00 AM

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Ok @hope

distant marten May 28, 2020, 8:01 AM

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@night cloak Hey any official news about Erangle 2.0 ? Can't wait now waiting From 6 8 months ☹️❣️🇮🇳

rustic blaze May 28, 2020, 8:02 AM

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I dont think so, @distant marten

night cloak May 28, 2020, 8:02 AM

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@night cloak Seems like a lot of other people facing the issue too. Thanks for the report.

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@distant marten The dev team is still hard at work on the upcoming Erangel 2.0 revamp. They can’t wait to share it with you guys!

distant marten May 28, 2020, 8:03 AM

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@night cloak but they are making new secret maps and other maps but not giving what 90 95% community want

night cloak May 28, 2020, 8:04 AM

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@night cloak then through that same channel they are giving instructions on how to fix that bug

turbid yacht May 28, 2020, 8:04 AM

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@night cloak

drifting moon May 28, 2020, 8:04 AM

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Hello Sir ..? shall i change email login password ..?

night cloak May 28, 2020, 8:05 AM

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@distant marten There are different teams working on different section of the game.

turbid yacht May 28, 2020, 8:05 AM

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hello, i have the video right now. (claw issue) (unable to do 4 things at once, ios)

📎 video0.mov

rustic blaze May 28, 2020, 8:05 AM

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Hello Sir ..? shall i change email login password ..?
@drifting moon Whats your question?

turbid yacht May 28, 2020, 8:05 AM

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@night cloak , above is the videon of said issue

night cloak May 28, 2020, 8:05 AM

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Let me watch.

distant marten May 28, 2020, 8:06 AM

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@night cloak 👍I hope in 0.20 plzzz ☹️

night cloak May 28, 2020, 8:06 AM

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@night cloak There is a way to unlink my game center from my account, I lost access to that game center and want to link it to something else.

storm flumeBOT May 28, 2020, 8:06 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 8:06 AM

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@night cloak This feature is disabled.

drifting moon May 28, 2020, 8:07 AM

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Someone using my pubg account via email login so i want to change password in game password..? So sir anyone help me urgent..?

rustic blaze May 28, 2020, 8:07 AM

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To where it is linked? @drifting moon

drifting moon May 28, 2020, 8:08 AM

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To where it is linked? @drifting moon
@rustic blaze linked in pubg mobile account

rustic blaze May 28, 2020, 8:08 AM

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I mean, facebook twitter what?

drifting moon May 28, 2020, 8:08 AM

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I mean, facebook twitter what?
@rustic blaze playgames and email login linked..?

night cloak May 28, 2020, 8:08 AM

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@turbid yacht Looks like a multitouch issue. Could you enable show touches and record the screen again? Wanna see if the touch is registering.

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@drifting moon For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

drifting moon May 28, 2020, 8:09 AM

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Thank you sir let me try ..:(

rustic blaze May 28, 2020, 8:09 AM

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@drifting moon check 2.5 also.

turbid yacht May 28, 2020, 8:10 AM

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@night cloak alright ill do that now, thank you

polar marshBOT May 28, 2020, 8:10 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

turbid yacht May 28, 2020, 8:11 AM

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@night cloak theres no feature that lets me show touch on iphone :(, any other way? at least not 4 fingers at once

nocturne mica May 28, 2020, 8:12 AM

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How can I get new redeem codes

cosmic gazelle May 28, 2020, 8:14 AM

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Not able to check and send bargain request to my friends to decrease the price. When I click on Check, nothing happens

📎 20200528_134322.jpg

rustic blaze May 28, 2020, 8:15 AM

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@cosmic gazelle report to #old

night cloak May 28, 2020, 8:16 AM

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@tororo#9968

Open settings application.
Tap on General and then tap on Accessibility.
Tap on Assistive touch.
Tap on create new gesture and single tap on screen.
Save the gesture.
Enable the Assistive touch.
Tap on the circle shown on the screen.
Tap on Custom and then tap on saved gesture.

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@turbid yacht

drifting moon May 28, 2020, 8:16 AM

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@drifting moon For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak sir and i tried already i cant reach the person ..?

glossy sable May 28, 2020, 8:17 AM

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It's your cache, @distant marten. Restart Discord.

sacred yacht May 28, 2020, 8:17 AM

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When the beta is ready for iOS will there be an announcement?

distant marten May 28, 2020, 8:17 AM

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@glossy sable 👍

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Done

sacred yacht May 28, 2020, 8:17 AM

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?

tulip tangle May 28, 2020, 8:17 AM

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@night cloak i need to unlink fb account any admin can help me

sacred yacht May 28, 2020, 8:18 AM

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Buying accounts is against tos

glossy sable May 28, 2020, 8:19 AM

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Account trading is against the game's ToS, @tulip tangle.

sacred yacht May 28, 2020, 8:20 AM

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I’m gonna guess the answer to my question is a yes?

rustic blaze May 28, 2020, 8:22 AM

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Whats your question? @sacred yacht

turbid yacht May 28, 2020, 8:23 AM

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@night cloak alright ill do that

craggy blade May 28, 2020, 8:24 AM

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Hi, I live in Asia. If I play on KRJP I get around 300-400 ping. So if I use DNS 1.1.1.1 which is in #faq 4.5 , Will I get better ping?

turbid yacht May 28, 2020, 8:24 AM

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@night cloak it doesnt work as it only lets me do one thing at a time, so i cant even move in game when i turn it on

clever crag May 28, 2020, 8:25 AM

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👍

craggy blade May 28, 2020, 8:25 AM

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@spring void ^

night cloak May 28, 2020, 8:25 AM

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I see.

craggy blade May 28, 2020, 8:25 AM

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@night cloak ^

torn salmon May 28, 2020, 8:26 AM

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@night cloak looking for serious relationship

night cloak May 28, 2020, 8:26 AM

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@craggy blade DNS come into play only when you first connect into the game/at the start of a game when the game has to "allocate" a server for your game and tell your phone how to connect to it, but once it's connected you are done and DNS does not come into play in any way during gaming.

craggy blade May 28, 2020, 8:27 AM

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@night cloak Will it get my account banned?

night cloak May 28, 2020, 8:27 AM

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No.

storm flumeBOT May 28, 2020, 8:27 AM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

rain isle May 28, 2020, 8:30 AM

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Hello

polar marshBOT May 28, 2020, 8:30 AM

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@rain isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@sacred marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

turbid yacht May 28, 2020, 8:34 AM

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@night cloak any potential solution?

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ive looked online but no way to address this issue anywhere

placid spear May 28, 2020, 8:36 AM

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Hellow help me

rustic blaze May 28, 2020, 8:36 AM

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@placid spear Yes?

night cloak May 28, 2020, 8:36 AM

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@turbid yacht Nope atm without seeing what is causing the issue.

craggy blade May 28, 2020, 8:37 AM

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@night cloak Hi, in basic it shows that I have linked email, but in link it is still a option to link email.

placid spear May 28, 2020, 8:38 AM

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@rustic blaze My unlinked account has not recovered yet 21 days

storm flumeBOT May 28, 2020, 8:38 AM

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If you have encountered an issue with the account unlinking feature, @placid spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 28, 2020, 8:39 AM

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@craggy blade Try linking the email again to see what does it show.

craggy blade May 28, 2020, 8:39 AM

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OK

rustic blaze May 28, 2020, 8:39 AM

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@placid spear Did you see this 2.5? #faq

turbid yacht May 28, 2020, 8:39 AM

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alright @night cloak thank you so much for the help. have a nice week ahead!

placid spear May 28, 2020, 8:40 AM

#

@rustic blaze Ok

north veldt May 28, 2020, 8:44 AM

#

hi. why i cant change my profile picture if i linked twitter?

night cloak May 28, 2020, 8:45 AM

#

@night cloak I discovered that the error that is in the negotiation only occurs with people who have the game linked to Facebook and log in from it

rustic blaze May 28, 2020, 8:46 AM

#

@north veldt Wait untill it appears in your pubg mobile, it takes 10 minutes i think so.

crisp garden May 28, 2020, 8:47 AM

#

Twitter is like the longest to sync up

north veldt May 28, 2020, 8:49 AM

#

tnx!

flint grail May 28, 2020, 8:49 AM

#

I bay account pubg is very expensive and when i bay the man told me the account in game is connect in 2 social account, facebook and Twitter but facebook is disabled from Facebook he give me account in Twitter now i have problem some one join to my account in facebook maybe and hacked the write in personal profile in pubg i will banned your account 10 years . Iwant to unlinck every social account connect to my account and keep Twitter only and i bay account for 2000$

rustic blaze May 28, 2020, 8:50 AM

#

Not allowed to buy pubg accounts.

crisp garden May 28, 2020, 8:50 AM

#

Oof buying/ selling is against the tos

placid spear May 28, 2020, 8:51 AM

#

@rustic blaze hellow

rustic blaze May 28, 2020, 8:51 AM

#

Yes? @placid spear

night cloak May 28, 2020, 8:52 AM

#

Not able to check and send bargain request to my friends to decrease the price. When I click on Check, nothing happens
@ HelloImNoob#2556

I have same problem

📎 Screenshot_20200528-114939_PUBG_MOBILE.jpg

placid spear May 28, 2020, 8:52 AM

#

@rustic blaze Let me copy the msg from section 2.5 here

rustic blaze May 28, 2020, 8:53 AM

#

@night cloak #faq > point 2.5

night cloak May 28, 2020, 8:54 AM

#

@rustic blaze How can I link my account with three social networks?👀

placid spear May 28, 2020, 8:54 AM

#

@rustic blaze Can you copy the msg from section 2.5 and give it to me here?

rustic blaze May 28, 2020, 8:55 AM

#

@night cloak This is the first time i see account linked to 3 ways, gamecenter, I guess it was created via gamecenter ios and he linked it to the facebook and twitter

#

@night cloak You will have to go to #faq and check the point 2.5

placid spear May 28, 2020, 8:56 AM

#

@rustic blaze Pls

rustic blaze May 28, 2020, 8:57 AM

#

@placid spear right now, one minute

placid spear May 28, 2020, 8:57 AM

#

ok

rustic blaze May 28, 2020, 8:58 AM

#

📎 image0.png

#

@placid spear

placid spear May 28, 2020, 8:59 AM

#

@rustic blaze I wanted to copy that text 😅 because I wanted to understand it by tranlation

rustic blaze May 28, 2020, 9:00 AM

#

What you want me to detail for you in it?

#

‘This example’ is a link, do what in it with the customer chat.

#

Do step by step

placid spear May 28, 2020, 9:02 AM

#

@rustic blaze I want that msg text Copy pesht by which I can google translation and understand in my language

sharp onyx May 28, 2020, 9:03 AM

#

@placid spear you can use google image translation

rustic blaze May 28, 2020, 9:04 AM

#

@night cloak To be honest i got no idea about login via phone or email yet, didnt check out, I’ll do some researches on it and respond to you.

night cloak May 28, 2020, 9:05 AM

#

I need to talk with someone in customer service

rustic blaze May 28, 2020, 9:05 AM

#

@night cloak Use in-game service or contact via support mail.

#

@placid spear whats your language?

night cloak May 28, 2020, 9:06 AM

#

In the game there is only an answering machine
I need to talk to a human

placid spear May 28, 2020, 9:07 AM

#

@sharp onyx I understood that Although it has been processed, it has been 21 days since today and I have not recovered the account yet

#

@rustic blaze I understood that Although it has been processed, it has been 21 days since today and I have not recovered the account yet

#

@placid spear whats your language?
@rustic blaze Indian marathi

rustic blaze May 28, 2020, 9:07 AM

#

@placid spear I am sorry but theres nothing to do you have to wait, I am facing the same issue.

atomic hollow May 28, 2020, 9:07 AM

#

📎 Screenshot_20200528_090550_com.android.vending.jpg

#

How to change the e-mail

rustic blaze May 28, 2020, 9:08 AM

#

@atomic hollow This account is linked to where?

sharp onyx May 28, 2020, 9:08 AM

#

@placid spear If you filled in all the details correctly you will get a reply soon. Please note that it may take upto 90 days

placid spear May 28, 2020, 9:09 AM

#

@rustic blaze

📎 Screenshot_2020_0526_202615.jpg

atomic hollow May 28, 2020, 9:09 AM

#

I have 20$ in another account

stone ruin May 28, 2020, 9:09 AM

#

I need a team

atomic hollow May 28, 2020, 9:09 AM

#

And i want to shop to my friend with the another one

polar marshBOT May 28, 2020, 9:10 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path May 28, 2020, 9:10 AM

#

Your ID is recovered. @placid spear please confirm

atomic hollow May 28, 2020, 9:10 AM

#

The e-mail doesnt change

rustic blaze May 28, 2020, 9:10 AM

#

@placid spear seems something you havent fill it correct in the details

placid spear May 28, 2020, 9:11 AM

#

@sand path Really

rustic blaze May 28, 2020, 9:11 AM

#

@sand path I cant see where it says you need to confirm in the message?

sharp onyx May 28, 2020, 9:11 AM

#

@atomic hollow you can only use google payment methods for the account that you are logged in with. However, you can add a paypal or a credit card for additional methods of payment

@stone ruin please use #activities

sand path May 28, 2020, 9:11 AM

#

@placid spear yes

#

"New Id- 5830068126 Old ID- 5196148250" @placid spear

#

These two

atomic hollow May 28, 2020, 9:12 AM

#

I have it in carte google play

night cloak May 28, 2020, 9:14 AM

#

@sand path Old id-5179740852
New id-5834924664
21days still not recovered

placid spear May 28, 2020, 9:14 AM

#

@sand path Thnku so much bro ❤️😍😍😍

atomic hollow May 28, 2020, 9:15 AM

#

So we c1nt change the e-mail ?

sharp onyx May 28, 2020, 9:16 AM

#

@atomic hollow you can unlink your current gmail and attach the other one, but unlinking has been disabled for now

storm flumeBOT May 28, 2020, 9:16 AM

#

If you have encountered an issue with the account unlinking feature, @sharp onyx, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 9:16 AM

#

@night cloak I am trying to find out, patience.

placid spear May 28, 2020, 9:17 AM

#

I'm so thankful PUBG Discord didn't think it would help Evd Thnku so Much I'm sorry I may have bothered you But I got my account back thnku so much all and Nadeku bro

storm flumeBOT May 28, 2020, 9:17 AM

#

If you have encountered an issue with the account unlinking feature, @placid spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

velvet idol May 28, 2020, 9:18 AM

#

can the PUBG Mobile clan name be changed

sharp onyx May 28, 2020, 9:19 AM

#

@velvet idol Yes. The leader can buy a name change card from the clan shop once every 60 days

night cloak May 28, 2020, 9:24 AM

#

@sand path Old id-5179740852
New id-5834924664
21days still not recovered
Hello anyone?????

rustic blaze May 28, 2020, 9:26 AM

#

Patience.

eager igloo May 28, 2020, 9:26 AM

#

I have a problem with my account when I enter my account Enter a new account

rustic blaze May 28, 2020, 9:26 AM

#

@eager igloo What do you mean?

warm forum May 28, 2020, 9:27 AM

#

how to report cheaters

eager igloo May 28, 2020, 9:27 AM

#

When enter my account in Twitter enter to anther account

warm forum May 28, 2020, 9:27 AM

#

apart from in game reporting

rustic blaze May 28, 2020, 9:28 AM

#

@warm forum currently #cheater-reports is closed because theres alot of reports that have been not dealt with, it will be opened soon.

eager igloo May 28, 2020, 9:29 AM

#

📎 image0.png

rustic blaze May 28, 2020, 9:30 AM

#

@eager igloo Do you login to your pubg account from twitter?

eager igloo May 28, 2020, 9:31 AM

#

Yes but open new account

#

Not my account

rustic blaze May 28, 2020, 9:32 AM

#

Check the twitter of this account?

polar marshBOT May 28, 2020, 9:32 AM

#

@warm forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager igloo May 28, 2020, 9:34 AM

#

I check but don’t find in thinking

lofty swan May 28, 2020, 9:36 AM

#

I lost my a/c p/z help me

rustic blaze May 28, 2020, 9:36 AM

#

This is not the twitter of this account then, @eager igloo

#

@lofty swan Provide your issue please

willow vapor May 28, 2020, 9:36 AM

#

Can anyone assist me with this?

📎 image0.png

eager igloo May 28, 2020, 9:36 AM

#

What do I do for two years I play with this account

#

No iam sure i have one account in twitter

rustic blaze May 28, 2020, 9:38 AM

#

@willow vapor try to close it and open

#

@eager igloo It is impossible this happens unless the emails got changed.

willow vapor May 28, 2020, 9:39 AM

#

Ive tried but it wasnt working.

robust thistle May 28, 2020, 9:39 AM

#

can anyone of the administration speak to me pls..

polar marshBOT May 28, 2020, 9:39 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

placid spear May 28, 2020, 9:39 AM

#

@sand path Bro

robust thistle May 28, 2020, 9:39 AM

#

📎 Screenshot_20200528-095409.jpg

somber loom May 28, 2020, 9:39 AM

#

Guys my friend use hacker please Pand this ID 5236982817

#

Please

sand path May 28, 2020, 9:39 AM

#

@placid spear ??

polar marshBOT May 28, 2020, 9:39 AM

#

@robust thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty swan May 28, 2020, 9:40 AM

#

@storm willow Breaker#3280 P/z sir help me I lost my account & I already chat with customer service & my all info is correct but still no account please help me sir 🙏🏽🙏🏽🙏🏽🙏🏽

storm flumeBOT May 28, 2020, 9:40 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 9:40 AM

#

@willow vapor what is that pubg lite?

eager igloo May 28, 2020, 9:40 AM

#

What i do know

willow vapor May 28, 2020, 9:40 AM

#

Nope

eager igloo May 28, 2020, 9:40 AM

#

Now

somber loom May 28, 2020, 9:40 AM

#

Please BAND THIS ID 5236982817 PLEASE

civic pivot May 28, 2020, 9:40 AM

#

Any admin online?

night cloak May 28, 2020, 9:40 AM

#

@sand path Old id-5179740852
New id-5834924664
21days still not recovered
Hello anyone?????

rustic blaze May 28, 2020, 9:40 AM

#

@lofty swan you have to wait for a respond from them

brittle nest May 28, 2020, 9:40 AM

#

My friends account got hacked what should we do

polar marshBOT May 28, 2020, 9:41 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT May 28, 2020, 9:41 AM

#

Hello, @somber loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

rustic blaze May 28, 2020, 9:41 AM

#

My friends account got hacked what should we do
@brittle nest Contact helpdesk ingame.

lofty swan May 28, 2020, 9:42 AM

#

@sand path P/z sir help me I lost my account & I already chat with customer service & my all info is correct but still no account please help me sir 🙏🏽🙏🏽🙏🏽🙏🏽

storm flumeBOT May 28, 2020, 9:42 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lofty swan May 28, 2020, 9:42 AM

#

@sand path P/z sir help me I lost my account & I already chat with customer service & my all info is correct but still no account please help me sir 🙏🏽🙏🏽🙏🏽🙏🏽

storm flumeBOT May 28, 2020, 9:42 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

eager igloo May 28, 2020, 9:42 AM

#

Please help me what i do now

night cloak May 28, 2020, 9:42 AM

#

I have found hackers how to report them

rustic blaze May 28, 2020, 9:42 AM

#

Stop spamming @lofty swan

#

I have found hackers how to report them
@night cloak Report them ingame.

placid spear May 28, 2020, 9:43 AM

#

@sand path I Got Account Bro

sand path May 28, 2020, 9:43 AM

#

@lofty swan old and new IDs?

#

@placid spear I was the one who informed you

#

suspicious

night cloak May 28, 2020, 9:43 AM

#

@rustic blaze not working the bot is not responding it took my email and not responding

rustic blaze May 28, 2020, 9:44 AM

#

@night cloak http://cheater-report.pubgm.cc/

lofty swan May 28, 2020, 9:44 AM

#

@sand path

Nickname: PROKILLERŪī
Character ID: 549609812
New UID: 5829520496

placid spear May 28, 2020, 9:44 AM

#

@sand path @sand path Yes ❤️

civic pivot May 28, 2020, 9:44 AM

#

Yoshi

#

U admin?

rustic blaze May 28, 2020, 9:44 AM

#

Yes?

#

No.

civic pivot May 28, 2020, 9:44 AM

#

Any admin here?

rustic blaze May 28, 2020, 9:44 AM

#

Maybe i can help you?

somber loom May 28, 2020, 9:44 AM

#

Please Band this ID 5236982817

lofty swan May 28, 2020, 9:44 AM

#

@sand path

Nickname: PROKILLERŪī
Character ID: 549609812
New UID: 5829520496

somber loom May 28, 2020, 9:45 AM

#

He use hacker

eager igloo May 28, 2020, 9:45 AM

#

Please what i do yoshi

civic pivot May 28, 2020, 9:45 AM

#

Mine account + email is stolen which means cant access my own account anymore

#

I send a email with all info to related

sand path May 28, 2020, 9:45 AM

#

Got it

rustic blaze May 28, 2020, 9:45 AM

#

@civic pivot #faq > point 2.5

night cloak May 28, 2020, 9:45 AM

#

@sand path Old id-5179740852
New id-5834924664
21days still not recovered .I have given all the correct information but not recovered please help

civic pivot May 28, 2020, 9:45 AM

#

I read that before

lofty swan May 28, 2020, 9:45 AM

#

@sand path p/z sir help

civic pivot May 28, 2020, 9:45 AM

#

I cant open new chat in help in game

sand path May 28, 2020, 9:46 AM

#

@night cloak I already have your details

civic pivot May 28, 2020, 9:46 AM

#

They said then write email

#

I did

polar marshBOT May 28, 2020, 9:46 AM

#

@grave reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

civic pivot May 28, 2020, 9:46 AM

#

How many days do i have to wait for response or intructions to get my account back

storm flumeBOT May 28, 2020, 9:46 AM

#

If you have encountered an issue with the account unlinking feature, @civic pivot, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 9:46 AM

#

You need to provide correct details of what they want. So they will respond

tawny shoal May 28, 2020, 9:46 AM

#

Can i use my global pubg id to play on Korean version of the game?

rustic blaze May 28, 2020, 9:46 AM

#

Upto 90 days.

#

@civic pivot

storm willow May 28, 2020, 9:46 AM

#

@placid spear good to hear 👍

polar marshBOT May 28, 2020, 9:46 AM

#

@civic pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path May 28, 2020, 9:46 AM

#

Yes @tawny shoal. But the database is different

placid spear May 28, 2020, 9:47 AM

#

@storm willow Thnks

storm willow May 28, 2020, 9:47 AM

#

@tawny shoal Both are different client

sand path May 28, 2020, 9:47 AM

#

ONLY FOR KR

lofty swan May 28, 2020, 9:47 AM

#

@sand path

Old ID Nickname: PROKILLERŪī
Old ID Character ID: 549609812
New UID: 5829520496.

Sir I have some incorrect Alphabet In name. ( ŪĪ )

rustic blaze May 28, 2020, 9:47 AM

#

Global account can be used for koea verison @sand path from when?!!!

sand path May 28, 2020, 9:47 AM

#

It can be used. But you will have no inventory @rustic blaze

#

And VN is a big NO. The transfer for it is permanent

rustic blaze May 28, 2020, 9:48 AM

#

You will start as a new player? @sand path

sand path May 28, 2020, 9:48 AM

#

Basically yeah

tawny shoal May 28, 2020, 9:48 AM

#

So if i login with my fb account on KOREAN VERSION, wil my gun skins and friends be available there? @sand path @storm willow

rustic blaze May 28, 2020, 9:48 AM

#

so actually no to be honest

sand path May 28, 2020, 9:48 AM

#

No @tawny shoal

rustic blaze May 28, 2020, 9:48 AM

#

@tawny shoal you will just have your name, basically everything from start.

night cloak May 28, 2020, 9:48 AM

#

@『F2F』BODY he is hacker I see him in the game and aimbot

sand path May 28, 2020, 9:48 AM

#

VN is a NO. The transfer will be permanent and you can't switch back to global. @rustic blaze

tawny shoal May 28, 2020, 9:49 AM

#

Alrite man, thanks

storm willow May 28, 2020, 9:49 AM

#

@tawny shoal will be saved separately in KR. You will start from level 1

eager igloo May 28, 2020, 9:49 AM

#

Nadeko can you help me

rustic blaze May 28, 2020, 9:49 AM

#

Storm thats what i said.

tawny shoal May 28, 2020, 9:49 AM

#

Can u help me, how to download Korean??

#

@storm willow

storm willow May 28, 2020, 9:49 AM

#

@rustic blaze okay

rustic blaze May 28, 2020, 9:49 AM

#

@sand path May you help this guy @eager igloo I tried to help him

tawny shoal May 28, 2020, 9:49 AM

#

@rustic blaze

rustic blaze May 28, 2020, 9:49 AM

#

But couldn’t explain for him

#

@tawny shoal iOS or android?

tawny shoal May 28, 2020, 9:50 AM

#

Android.

eager igloo May 28, 2020, 9:50 AM

#

If you want any information about my account i will give you

rustic blaze May 28, 2020, 9:51 AM

#

@tawny shoal You can simple type in google ‘how to download pubg korea android’

tawny shoal May 28, 2020, 9:51 AM

#

Ohh, alrite man, i didn't know it was that simple 🤣

#

I'll get it, 👌🏻

rustic blaze May 28, 2020, 9:52 AM

#

I dont wanna promote an app here, @tawny shoal

tawny shoal May 28, 2020, 9:52 AM

#

Gotcha👍🏻

storm flumeBOT May 28, 2020, 9:52 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @grave reef.

rustic blaze May 28, 2020, 9:52 AM

#

@night cloak This is support section, You are not allowed to chat like that here, go to #chat

eager igloo May 28, 2020, 9:53 AM

#

@sand path can you help me please

storm willow May 28, 2020, 9:53 AM

#

@night cloak stop spamming,

tawny shoal May 28, 2020, 9:53 AM

#

And VN is a big NO. The transfer for it is permanent
@sand path
Whats VN mean?

sand path May 28, 2020, 9:53 AM

#

Vietnamese @tawny shoal

rustic blaze May 28, 2020, 9:54 AM

#

@sand path Kindly reply to @eager igloo

tender haven May 28, 2020, 9:55 AM

#

!beta

eager igloo May 28, 2020, 9:55 AM

#

@rustic blaze thanks

sand path May 28, 2020, 9:55 AM

#

State your issue and tag me @eager igloo

#

Shouting help help doesnt work

night cloak May 28, 2020, 9:57 AM

#

I love you pubg mobile❤️

willow vapor May 28, 2020, 9:57 AM

#

@sand path could you help me with something jailbreak related?

eager igloo May 28, 2020, 9:57 AM

#

@sand path I have a problem with my account when I enter my account in twitter Enter a new account not my account

rustic blaze May 28, 2020, 9:58 AM

#

@night cloak Can you use #chat instead of spamming support section?

late zinc May 28, 2020, 9:58 AM

#

graphics dont render sometimes and my character floats upon landing and take fall damage? @sand path

storm willow May 28, 2020, 9:59 AM

#

@late zinc what device are you using?

late zinc May 28, 2020, 10:00 AM

#

samsung s7 edge

brittle nest May 28, 2020, 10:00 AM

#

hi

rustic blaze May 28, 2020, 10:01 AM

#

Why are you promoting here? @queen vigil

night cloak May 28, 2020, 10:01 AM

#

I cannot log in by mail, although the login information is correct

storm willow May 28, 2020, 10:01 AM

#

@queen vigil read #613267301243944960 no promotions in this server

brazen star May 28, 2020, 10:01 AM

#

How do I remove my email link

molten rover May 28, 2020, 10:02 AM

#

Where can we ban players ?

storm willow May 28, 2020, 10:02 AM

#

@late zinc try repairing, please post the issue in #old with video evidence

storm flumeBOT May 28, 2020, 10:02 AM

#

Hello, @molten rover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

rustic blaze May 28, 2020, 10:02 AM

#

How do I remove my email link
@brazen star #faq > point 2.5

polar marshBOT May 28, 2020, 10:03 AM

#

@rustic blaze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 28, 2020, 10:03 AM

#

I cannot log in by mail, although the login information is correct

#

@sand path lost my account by unlink my gmail can u help me?

storm flumeBOT May 28, 2020, 10:04 AM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lapis cliff May 28, 2020, 10:08 AM

#

@storm willow @sand path

‪Old UID : 591330553‬

New UID: ‪5829802462‬

My account has been unlinked for 21 days. I tried a lot but I haven't got an account yet
pls Help

storm flumeBOT May 28, 2020, 10:08 AM

#

If you have encountered an issue with the account unlinking feature, @lapis cliff, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 28, 2020, 10:08 AM

#

@rustic blaze don’t need to repeat already answered questions.

lofty swan May 28, 2020, 10:08 AM

#

@storm willow @sand path

Old UID : 549609812 ‬
New UID: ‪ 5829520496 ‬
My account has been unlinked for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.

storm flumeBOT May 28, 2020, 10:08 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path May 28, 2020, 10:08 AM

#

@eager igloo you might've revoked Twitter access

storm willow May 28, 2020, 10:08 AM

#

@lapis cliff what’s the last message you received from ingame CS ?

eager igloo May 28, 2020, 10:09 AM

#

No

rustic blaze May 28, 2020, 10:09 AM

#

@rustic blaze don’t need to repeat already answered questions.
@storm willow sorry what did i repeat?

storm willow May 28, 2020, 10:10 AM

#

Regarding cheaters report - I already answered him 🙂 no worries.
Next time check the messages from Machete.

#

@rustic blaze

rustic blaze May 28, 2020, 10:10 AM

#

@storm willow Ohh, alright.

lapis cliff May 28, 2020, 10:11 AM

#

@storm willow
I got this message

📎 image0.jpg

eager igloo May 28, 2020, 10:11 AM

#

@sand path But my account connected by twitter and Game Center after delet Game Center can’t enter to my account

rustic blaze May 28, 2020, 10:11 AM

#

@sand path I am also facing an issue of linked social media that i dont want in my account

lofty swan May 28, 2020, 10:11 AM

#

Old UID : 549609812 ‬
New UID: ‪ 5829520496 ‬
My account has been unlinked for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.

storm flumeBOT May 28, 2020, 10:11 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 28, 2020, 10:12 AM

#

@sand path

Old UID : 5123667549
New UID: ‪ 5833146116
My account has been unlinked from Google for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.

storm flumeBOT May 28, 2020, 10:12 AM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lofty swan May 28, 2020, 10:12 AM

#

Account unlink issue
Old UID : 549609812 ‬
New UID: ‪ 5829520496 ‬
My account has been unlinked for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.

storm flumeBOT May 28, 2020, 10:12 AM

#

If you have encountered an issue with the account unlinking feature, @lofty swan, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

eager igloo May 28, 2020, 10:12 AM

#

@sand path Now i play by new account

hollow narwhal May 28, 2020, 10:14 AM

#

فيه مشرفين عرب ؟

storm flumeBOT May 28, 2020, 10:14 AM

#

Please do not use any other language aside from English in this channel, @hollow narwhal. Refer to #613267301243944960 for language channels.

hollow narwhal May 28, 2020, 10:14 AM

#

I need Arabic support supervisors

night cloak May 28, 2020, 10:16 AM

#

Old UID : 5123667549
New UID: ‪ 5833146116
My account has been unlinked for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.@storm willow @storm willow

storm flumeBOT May 28, 2020, 10:16 AM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx May 28, 2020, 10:16 AM

#

@hollow narwhal pleass feel free to join Pubgm Mena server for arabic assistance. You can join from #613267301243944960

polar marshBOT May 28, 2020, 10:18 AM

#

@fleet rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@clever bane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rustic blaze May 28, 2020, 10:23 AM

#

@sand path I got unwanted social media linked in my account, can you help me?

dawn yoke May 28, 2020, 10:23 AM

#

I want to report cheater

rustic blaze May 28, 2020, 10:24 AM

#

Report him in game @dawn yoke

storm flumeBOT May 28, 2020, 10:24 AM

#

Please refer to subpoint 2.5 in #faq for further information, @rustic blaze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dawn yoke May 28, 2020, 10:24 AM

#

I'll report him 3 4 times he kill me 300meter away in car in singal bullet

#

And Her squad is top 100 in duo middle east

#

📎 Screenshot_20200528-150416.jpg

#

📎 Screenshot_20200528-151318.jpg

#

📎 Screenshot_20200528-151231.jpg

rustic blaze May 28, 2020, 10:26 AM

#

You got evidences?

dawn yoke May 28, 2020, 10:26 AM

#

I have screenshot

#

I'll servive

#

I am not recording

crimson solstice May 28, 2020, 10:29 AM

#

I want legendary suits in pubg mobile I was very sad about that I have nothing can u pls help me

night cloak May 28, 2020, 10:31 AM

#

@sand path @NaDeKo

Old UID : 5123667549
New UID: ‪ 5833146116
My account has been unlinked from Google for 21 days. I tried a lot but I haven't got an account yet.
Please Help me.

storm flumeBOT May 28, 2020, 10:31 AM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 28, 2020, 10:32 AM

#

Hi
I need help

polar marshBOT May 28, 2020, 10:33 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent thunder May 28, 2020, 10:34 AM

#

Erro helped me yesterday to recover my account. Today when I try to enter my account again, the new account came out again, I can no longer enter my old account with my Google account, now I can only enter with my email and when I check my old account, it is no longer linked to my account. Google @sand path @night cloak @lime juniper

📎 20200528_060923.jpg

minor badge May 28, 2020, 10:35 AM

#

@sand path @night cloak @other

lost id :- 5283801472
unlinked id :- 5835870902
new id:- 5829771512

@minor badge ehAnOP
Sir
Lost id is my main account which is unlinked
And unlinked id is which i have connected my twitter and unlinked it and new id is which i have started conversation
Sir please help me

storm flumeBOT May 28, 2020, 10:35 AM

#

If you have encountered an issue with the account unlinking feature, @minor badge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sand path May 28, 2020, 10:37 AM

#

@patent thunder I've relayed your message.

rustic blaze May 28, 2020, 10:38 AM

#

@sand path Can i have a reply on my question> @sand path I got unwanted social media linked in my account, can you help me?
@rustic blaze

patent thunder May 28, 2020, 10:39 AM

#

OK sorry. is that I don't get the message was sent @sand path

storm flumeBOT May 28, 2020, 10:39 AM

#

Please refer to subpoint 2.5 in #faq for further information, @rustic blaze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rustic blaze May 28, 2020, 10:40 AM

#

Done it, @sand path

sand path May 28, 2020, 10:40 AM

#

Follow the example there

#

That's the only way.

eager igloo May 28, 2020, 10:43 AM

#

@sand path But my account connected by twitter and Game Center after delet Game Center can’t enter to my account

sudden bluff May 28, 2020, 10:43 AM

#

Hi
Why don't I receive a verification code when I add the phone number when I sign in

night cloak May 28, 2020, 10:44 AM

#

I was wrongly banned, can my account be released again?

polar marshBOT May 28, 2020, 10:44 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sudden bluff May 28, 2020, 10:45 AM

#

Anyone can help me ??

rustic blaze May 28, 2020, 10:45 AM

#

Yes ?

sudden bluff May 28, 2020, 10:46 AM

#

Why don't I receive a verification code when I add the phone number when I sign in

rustic blaze May 28, 2020, 10:46 AM

#

Make sure you write the correct number

sudden bluff May 28, 2020, 10:46 AM

#

I make

idle helm May 28, 2020, 10:46 AM

#

Hi

sudden bluff May 28, 2020, 10:46 AM

#

But i dont take any code

rustic blaze May 28, 2020, 10:47 AM

#

Hi
@idle helm State your issue

#

But i dont take any code
@sudden bluff Try to wait some minutes?

sudden bluff May 28, 2020, 10:48 AM

#

@yoshi i wait maybe 3 hours

rustic blaze May 28, 2020, 10:48 AM

#

Try to request another one

sudden bluff May 28, 2020, 10:49 AM

#

@yoshi Ok i well try now thank you

rustic blaze May 28, 2020, 10:49 AM

#

Anytime here for your help.

polar marshBOT May 28, 2020, 10:51 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

woven edge May 28, 2020, 10:53 AM

#

📎 Screenshot_2020-05-28-17-48-48-216_com.tencent.ig.jpg

vivid merlin May 28, 2020, 10:54 AM

#

are you stuck on the loading screen?

rustic blaze May 28, 2020, 10:54 AM

#

Check your connection @woven edge

vivid merlin May 28, 2020, 10:55 AM

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if you are stuck on the loading screen kindly read faq 4.10 in #faq @woven edge

eager igloo May 28, 2020, 11:02 AM

#

@rustic blaze give me any solutions for my problem

#

21 days I waite

rustic blaze May 28, 2020, 11:03 AM

#

Can you try to login into your twitter and check if your email is correct?

eager igloo May 28, 2020, 11:04 AM

#

I have one account twitter

#

My twitter contact by number phone

thin patio May 28, 2020, 11:04 AM

#

Hi

rustic blaze May 28, 2020, 11:05 AM

#

Hi
@thin patio Please state your issue

vivid merlin May 28, 2020, 11:05 AM

#

@eager igloo is the account unIinked?

rustic blaze May 28, 2020, 11:05 AM

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@eager igloo So when you try to login it gives you new account?

civic pivot May 28, 2020, 11:05 AM

#

Yes

normal falcon May 28, 2020, 11:06 AM

#

support says this but i can't playing

📎 unknown.png

thin patio May 28, 2020, 11:06 AM

#

My account has been wronged

eager igloo May 28, 2020, 11:07 AM

#

@vivid merlin my account was connected by twitter and Game Center

vivid merlin May 28, 2020, 11:07 AM

#

That message is incorrect, You need to wait until the account suspension expires.@normal falcon

rustic blaze May 28, 2020, 11:08 AM

#

My account has been wronged
@thin patio More details please whats wrong with your account?

vivid merlin May 28, 2020, 11:08 AM

#

@thin patio if it was banned please click file-claim and wait for a response we cannot help unban accounts here

normal falcon May 28, 2020, 11:08 AM

#

@vivid merlin i didn't use any 3rd party app. game changed my version and this happened

night cloak May 28, 2020, 11:08 AM

#

any one will help me to recover my acc?

eager igloo May 28, 2020, 11:09 AM

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@rustic blaze yes

thin patio May 28, 2020, 11:09 AM

#

I want to know the reason for the ban and support is not responding

vivid merlin May 28, 2020, 11:09 AM

#

@normal falcon there is anything I can do, we already had error403 explain that the message you received was incorrect

#

@thin patio it should give you the reason for the ban on the ban details

rustic blaze May 28, 2020, 11:10 AM

#

Plus how much your account is banned @thin patio

vivid merlin May 28, 2020, 11:10 AM

#

@night cloak how did you lose the account?

night cloak May 28, 2020, 11:10 AM

#

unlike

thin patio May 28, 2020, 11:10 AM

#

I want to communicate with you special please

night cloak May 28, 2020, 11:10 AM

#

unlike form google

vivid merlin May 28, 2020, 11:11 AM

#

have you already submitted a request to recover?@night cloak

night cloak May 28, 2020, 11:11 AM

#

yeah

sudden bluff May 28, 2020, 11:11 AM

#

Hello @rustic blaze i try now but i dont take any code

vivid merlin May 28, 2020, 11:11 AM

#

then please be patient it takes time for it to recover

night cloak May 28, 2020, 11:11 AM

#

3 Times still didn't get my acc back

vivid merlin May 28, 2020, 11:11 AM

#

@sudden bluff make sure the verification code is being sent to the right email

night cloak May 28, 2020, 11:12 AM

#

nd my all details was right

rustic blaze May 28, 2020, 11:12 AM

#

@vivid merlin He is sending to phone number.

thin patio May 28, 2020, 11:12 AM

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@rustic blaze It has been classified for 10 years and I have not downloaded any cheat software

vivid merlin May 28, 2020, 11:12 AM

#

are the details of the number correct?

rustic blaze May 28, 2020, 11:13 AM

#

@thin patio ‘File a claim’

glossy ore May 28, 2020, 11:13 AM

#

I played with a team from team recruitment 3matches

📎 Screenshot_2020-05-28-12-07-37-468_com.tencent.ig.jpg

vivid merlin May 28, 2020, 11:13 AM

#

@thin patio please click file-claim and wait for a response we cannot help with unbanning

#

please click file-claim and wait for a response we cannot help with unbanning@glossy ore

normal falcon May 28, 2020, 11:13 AM

#

if your system is not that good why you're offering us to change our server

rustic blaze May 28, 2020, 11:13 AM

#

@thin patio You are only wasting time in discord and wont get you unbanned, go and fill claim.

glossy ore May 28, 2020, 11:13 AM

#

That bot is useless

polar marshBOT May 28, 2020, 11:13 AM

#

@normal falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sudden bluff May 28, 2020, 11:14 AM

#

@vivid merlin I try for email and phone number and i dont take any code

rustic blaze May 28, 2020, 11:15 AM

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@sudden bluff ahmed try with gmail.

vivid merlin May 28, 2020, 11:15 AM

#

@sudden bluff have you tried to do a routine repair to the game to see if that helps?

thin patio May 28, 2020, 11:15 AM

#

M solution, then why the injustice and I did not use any cheat programs

faint escarp May 28, 2020, 11:15 AM

#

yo, wtf accept the complaint from players from Russia and cis, we are tired of the Arabs on the server of Europe, because when they get ping rises to 100-150 and higher, although when players from cis ping are stable for 20-30 ms

sudden bluff May 28, 2020, 11:15 AM

#

@rustic blaze i try but i dont take any code

eager igloo May 28, 2020, 11:15 AM

#

@vivid merlin my account contact with twitter and Game Center after that i delete Game Center i try enter by twitter enter new account

vivid merlin May 28, 2020, 11:15 AM

#

@faint escarp please put your feedback in #old

brittle ridge May 28, 2020, 11:15 AM

#

I lost my account, where is the correct way to follow the steps

storm flumeBOT May 28, 2020, 11:15 AM

#

If you have encountered an issue with the account unlinking feature, @brittle ridge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 11:15 AM

#

@faint escarp This is support center, why you are speaking this over here? Go to #old

vivid merlin May 28, 2020, 11:15 AM

#

@eager igloo have you already filed a claim for it to be recovered?

glossy ore May 28, 2020, 11:16 AM

#

@faint escarp dude not all arabs have better ping in middle east

rustic blaze May 28, 2020, 11:16 AM

#

@rustic blaze i try but i dont take any code
@sudden bluff You tried gmail?

polar marshBOT May 28, 2020, 11:16 AM

#

@thin patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sudden bluff May 28, 2020, 11:16 AM

#

@yoshi yes i try

rustic blaze May 28, 2020, 11:16 AM

#

Make sure you write it correct!

eager igloo May 28, 2020, 11:16 AM

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@vivid merlin yes in gane by new account

#

Game

vivid merlin May 28, 2020, 11:17 AM

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@eager igloo then please wait for a response with all the tickets they receive daily it will take some time

brittle ridge May 28, 2020, 11:17 AM

#

@storm flume Yes I worked on that and followed the instructions from inside the game and sent them all the required information, but a week ago, no response came to me

rustic blaze May 28, 2020, 11:18 AM

#

@brittle ridge Thats a bot

sudden bluff May 28, 2020, 11:18 AM

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@rustic blaze I sure write correct

vivid merlin May 28, 2020, 11:18 AM

#

@brittle ridge please just have patience it will take time for them to get to you

bitter grove May 28, 2020, 11:18 AM

#

Hackers

rustic blaze May 28, 2020, 11:18 AM

#

@brittle ridge This might take upto 90 days.

brittle ridge May 28, 2020, 11:19 AM

#

@rustic blaze 🤦🏻‍♂️

#

@vivid merlin ok thanks

rustic blaze May 28, 2020, 11:19 AM

#

@sudden bluff Try with another number, make sure you got cellular.

eager igloo May 28, 2020, 11:20 AM

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@vivid merlin How long will it take? It will end season 🥺

sudden bluff May 28, 2020, 11:20 AM

#

@vivid merlin i make routine repair

vivid merlin May 28, 2020, 11:21 AM

#

@eager igloo the season is around for awhile it just takes time be patient please

drifting moon May 28, 2020, 11:21 AM

#

my mail id hacked someone using my pubg account via that mail id..?

rustic blaze May 28, 2020, 11:21 AM

#

@eager igloo They’re receiving alot of requests regarding accounts, all you need is patience

opal shuttle May 28, 2020, 11:21 AM

#

So you're telling me that even if I delete friends on Facebook they still show up and are able to invite me, start a chat, and they still show up as platform friends.

storm flumeBOT May 28, 2020, 11:21 AM

#

Please refer to subpoint #2.8 in #faq for further information, @drifting moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

eager igloo May 28, 2020, 11:22 AM

#

@vivid merlin @rustic blaze thanks for your time

rustic blaze May 28, 2020, 11:22 AM

#

You are welcome @eager igloo

dry nacelle May 28, 2020, 11:23 AM

#

hello weapon workshop part does not appear in me can I write specially knowing why?

craggy blade May 28, 2020, 11:23 AM

#

@dry nacelle Currently it is available for few players only. Everyone will get it soon

rustic blaze May 28, 2020, 11:23 AM

#

@dry nacelle Explain your issue please sir.

vivid merlin May 28, 2020, 11:24 AM

#

if you havent gotten the option to link an email or gotten any kind of update it hasnt come to you yet@dry nacelle

opal shuttle May 28, 2020, 11:25 AM

#

Can someone explain to me why my "platform friends" won't delete, I can't unlink my fb account, and I can't delete them. They are still able to message me and everything

storm flumeBOT May 28, 2020, 11:25 AM

#

If you have encountered an issue with the account unlinking feature, @opal shuttle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lean crescent May 28, 2020, 11:26 AM

#

confused_duck Why is the game super laggy today

rustic gulch May 28, 2020, 11:26 AM

#

I unlinked my pubg account and with same social media (Facebook) I made a new account and contact customer service of pubg mobile but lastly I didn't get my id back or recover
My old account id :-5216397888
And new account id :-5830071372

storm flumeBOT May 28, 2020, 11:26 AM

#

If you have encountered an issue with the account unlinking feature, @rustic gulch, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dry nacelle May 28, 2020, 11:26 AM

#

I did all of them have some of my friends but I do not understand it

lean crescent May 28, 2020, 11:26 AM

#

Game is supppper laggy and ping is flunctuating badly :/

craggy blade May 28, 2020, 11:27 AM

#

@opal shuttle Once you unfriend them on the social media platform, they will not show in-game too.

vivid merlin May 28, 2020, 11:27 AM

#

@rustic gulch it takes time for them to recover accounts please be patient they will try and recover it when they get to you

opal shuttle May 28, 2020, 11:27 AM

#

That isn't true tho

#

They still show for me

rustic gulch May 28, 2020, 11:27 AM

#

@storm flume i did the same but lastly I received a message from tencent game

rustic blaze May 28, 2020, 11:27 AM

#

Shorty, wait to sync?

craggy blade May 28, 2020, 11:27 AM

#

@opal shuttle Are you sure you have unfrienderd them in-game too?

vivid merlin May 28, 2020, 11:28 AM

#

@rustic gulch can you show me what that message says

rustic gulch May 28, 2020, 11:28 AM

#

@storm flume and did not recover my account

sharp onyx May 28, 2020, 11:28 AM

#

@opal shuttle you have to unfriend them in game as well as from your social media. They can still send you popularity though

rustic gulch May 28, 2020, 11:28 AM

#

@vivid merlin yes

#

📎 Screenshot_20200526-200637.png

opal shuttle May 28, 2020, 11:28 AM

#

Okay so I have my pubg linked to Facebook and I had a "friend" who I added on FB and now they show as platform friends. I can't delete them, I deleted them off game and on FB and they can still talk to me and invite me like nothing happened 😭

rustic gulch May 28, 2020, 11:28 AM

#

This is the mssg @vivid merlin

night cloak May 28, 2020, 11:28 AM

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@rustic gulch what were your old and new In-game ID

#

@opal shuttle it may take some time to sync

opal shuttle May 28, 2020, 11:29 AM

#

Hopefully because people are crazy toxic

#

Thanks guys hopefully it works

night cloak May 28, 2020, 11:29 AM

#

@opal shuttle you can block them in game

rustic blaze May 28, 2020, 11:29 AM

#

It will @opal shuttle but let it sync

rustic gulch May 28, 2020, 11:29 AM

#

Old id :-5216397888
New id :-5830071372 @night cloak

vivid merlin May 28, 2020, 11:31 AM

#

rock will take care of it

night cloak May 28, 2020, 11:32 AM

#

@rustic gulch please be patient, if you have provided the right information then you'll get your account, and avoid repeating the issue in here

rustic gulch May 28, 2020, 11:32 AM

#

@night cloak ok mam

#

@night cloak I tried more than 5 times

fleet niche May 28, 2020, 11:33 AM

#

can i get some help for frame drop

vivid merlin May 28, 2020, 11:34 AM

#

have you tried a routine repair?

fleet niche May 28, 2020, 11:35 AM

#

i tried everything @vivid merlin

lean crescent May 28, 2020, 11:35 AM

#

Is there anything I can do for my super lag?

fleet niche May 28, 2020, 11:35 AM

#

the game is smooth as hell until i get into a close fight

vivid merlin May 28, 2020, 11:35 AM

#

its most likely an issue with the servers have you tried reporting this issue?

fleet niche May 28, 2020, 11:35 AM

#

@vivid merlin no one helped

storm flumeBOT May 28, 2020, 11:36 AM

#

Please refer to subpoint #4.9 in #faq for further information, @lean crescent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lean crescent May 28, 2020, 11:36 AM

#

the game is smooth as hell until i get into a close fight
@fleet niche Yeah as soon as I am in a close fight it just freezess

fleet niche May 28, 2020, 11:36 AM

#

yep same

night cloak May 28, 2020, 11:36 AM

#

@fleet niche use smooth + max frame rates supported by your device and disabled background activities

lean crescent May 28, 2020, 11:37 AM

#

I am using it :/

fleet niche May 28, 2020, 11:37 AM

#

@night cloak didnt work i even have frame rateon extreme

night cloak May 28, 2020, 11:37 AM

#

What were your device

glossy ore May 28, 2020, 11:37 AM

#

Will i loose my rp

📎 Screenshot_2020-05-28-12-07-37-468_com.tencent.ig.jpg

fleet niche May 28, 2020, 11:37 AM

#

samsung A10

little python May 28, 2020, 11:38 AM

#

@glossy ore use hack

rustic blaze May 28, 2020, 11:38 AM

#

@mild sorrel i dont think so

night cloak May 28, 2020, 11:38 AM

#

@glossy ore no it wont, but you'll lose the season rank

glossy ore May 28, 2020, 11:38 AM

#

@little python no random team from recruitment joined me and we played 3matches

fleet niche May 28, 2020, 11:38 AM

#

@little python not hacking playing w hackers

glossy ore May 28, 2020, 11:38 AM

#

One of them was I didn't know

#

I got more kills than him so I didn't he was

#

📎 Screenshot_2020-05-28-13-00-46-745_com.tencent.ig.jpg

fleet niche May 28, 2020, 11:40 AM

#

bruh hes hacking

night cloak May 28, 2020, 11:40 AM

#

@fleet niche 2gb is the min requirement ,so the device won't give that performance for gaming

glossy ore May 28, 2020, 11:40 AM

#

Bruh 3matches

polar marshBOT May 28, 2020, 11:40 AM

#

@glossy ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet niche May 28, 2020, 11:41 AM

#

@night cloak why the game is so smooth but freezes in close fight?

#

it should do all lag

rustic blaze May 28, 2020, 11:42 AM

#

@fleet niche What phone do you use?

storm flumeBOT May 28, 2020, 11:42 AM

#

Please refer to subpoint #4.9 in #faq for further information, @fleet niche. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fleet niche May 28, 2020, 11:42 AM

#

samsung A10@rustic blaze

#

the tencent service is poor

rustic blaze May 28, 2020, 11:43 AM

#

Does your device heat @fleet niche

#

!

fleet niche May 28, 2020, 11:43 AM

#

nope@rustic blaze

sand folio May 28, 2020, 11:44 AM

#

@fleet niche ey men

#

Does your a10 go to smooth

fleet niche May 28, 2020, 11:44 AM

#

very smooth

sand folio May 28, 2020, 11:44 AM

#

I have the same device but i won't go to smooth

#

It always stays balanced

rustic blaze May 28, 2020, 11:44 AM

#

Does it help to low graphics from settings @fleet niche ?

fleet niche May 28, 2020, 11:44 AM

#

@sand folio i haveframe rate on extreme

lean crescent May 28, 2020, 11:45 AM

#

confused_duck Those freezes started happening today for me :/

sand folio May 28, 2020, 11:45 AM

#

@fleet niche you using a program

fleet niche May 28, 2020, 11:45 AM

#

@sand folio no

sand folio May 28, 2020, 11:45 AM

#

To make your game smoother??

#

But how does a10 support extreme

fleet niche May 28, 2020, 11:45 AM

#

@rustic blaze yes

#

@sand folio hmm idk

sand folio May 28, 2020, 11:46 AM

#

Your prob using a program

#

Bcz thats impossible

#

A10 to support extreme

#

Mine cant even support ultra

drifting moon May 28, 2020, 11:46 AM

#

How i unlink email login in game please ..? that my mail is hacked

storm flumeBOT May 28, 2020, 11:46 AM

#

If you have encountered an issue with the account unlinking feature, @drifting moon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vivid merlin May 28, 2020, 11:47 AM

#

this channel is intended for support related issues you can have a conversation in #chat or talk about pubg in #pubg-mobile @sand folio

fleet niche May 28, 2020, 11:47 AM

#

@sand folio hmm bro idk about u but i have extreme

#

we r looking for help

sand folio May 28, 2020, 11:48 AM

#

Im looking for help to

#

Bcz its pubgm support

vivid merlin May 28, 2020, 11:48 AM

#

what's the issue?

sand folio May 28, 2020, 11:48 AM

#

My graphics won't go to smooth

rustic blaze May 28, 2020, 11:48 AM

#

@fleet niche probably you are not able to play with high graphics in you samsung a10

vivid merlin May 28, 2020, 11:48 AM

#

do it show the option or does it not give you it?@sand folio

fleet niche May 28, 2020, 11:48 AM

#

i can@rustic blaze

sand folio May 28, 2020, 11:48 AM

#

It shows the option

#

But after i restart the game it stays balanced

rustic blaze May 28, 2020, 11:49 AM

#

@fleet niche you can, but game gets to laggy

sand folio May 28, 2020, 11:49 AM

#

I can post the link too if you want to see it

night cloak May 28, 2020, 11:49 AM

#

@sand folio disable the death replay options and auto graphics adjust

fleet niche May 28, 2020, 11:49 AM

#

@rustic blaze only in close fight

sand folio May 28, 2020, 11:49 AM

#

@night cloak i already diiiiid ittttrt

night cloak May 28, 2020, 11:50 AM

#

After that did you restart the game

sand folio May 28, 2020, 11:50 AM

#

Of course

#

Some friend of mine have galaxy a10 and hey have the same issue

polar marshBOT May 28, 2020, 11:51 AM

#

@cunning birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 28, 2020, 11:51 AM

#

You can give a feedback in #old

lean crescent May 28, 2020, 11:52 AM

#

Any special reasons that I am being matched to INDO Lobbies?

night cloak May 28, 2020, 11:52 AM

#

@lean crescent ask your ISP to reset the IP address

lean crescent May 28, 2020, 11:53 AM

#

confused_duck Oki

sand folio May 28, 2020, 11:54 AM

#

@night cloak any other solution

#

I just cant play like that

#

It's happening since season 12 started

#

Ans this is why we nead to download third party apps

night cloak May 28, 2020, 11:58 AM

#

@sand folio then you'll get banned

#

Did you try reinstalling the game

sand folio May 28, 2020, 12:03 PM

#

@night cloak i tried it before

#

But it did not work

#

Should i try it again??

night cloak May 28, 2020, 12:03 PM

#

Yeah

sand folio May 28, 2020, 12:03 PM

#

Ok

raven obsidian May 28, 2020, 12:07 PM

#

أرجو المساعده

storm flumeBOT May 28, 2020, 12:07 PM

#

Please do not use any other language aside from English in this channel, @raven obsidian. Refer to #613267301243944960 for language channels.

rustic blaze May 28, 2020, 12:11 PM

#

Yes @raven obsidian ?

raven obsidian May 28, 2020, 12:11 PM

#

لقد تواصلت معكم داخل اللعبه

storm flumeBOT May 28, 2020, 12:11 PM

#

Please do not use any other language aside from English in this channel, @raven obsidian. Refer to #613267301243944960 for language channels.

raven obsidian May 28, 2020, 12:12 PM

#

فقدت حسابي بميزه فك الربط

storm flumeBOT May 28, 2020, 12:12 PM

#

Please do not use any other language aside from English in this channel, @raven obsidian. Refer to #613267301243944960 for language channels.

buoyant lance May 28, 2020, 12:12 PM

#

Why delay in recovery process of lost account after using account lost feature, after giving everything right information

storm flumeBOT May 28, 2020, 12:12 PM

#

If you have encountered an issue with the account unlinking feature, @buoyant lance, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

raven obsidian May 28, 2020, 12:12 PM

#

ولم يتم استرجاع حسابي علما بأنني قدمت جميع المتطلبات

storm flumeBOT May 28, 2020, 12:12 PM

#

Please do not use any other language aside from English in this channel, @raven obsidian. Refer to #613267301243944960 for language channels.

rustic blaze May 28, 2020, 12:12 PM

#

@raven obsidian You have to wait

buoyant lance May 28, 2020, 12:13 PM

#

No help why delay in recovery process please answer

rustic blaze May 28, 2020, 12:13 PM

#

@buoyant lance what?

tiny briar May 28, 2020, 12:14 PM

#

hi
I need admin to resend my account

rustic blaze May 28, 2020, 12:14 PM

#

Because theres alot of people requesting for unwanted social media on their accounts.

buoyant lance May 28, 2020, 12:14 PM

#

Unlink accout Lost recovery process is too delay why

storm flumeBOT May 28, 2020, 12:14 PM

#

If you have encountered an issue with the account unlinking feature, @buoyant lance, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

buoyant lance May 28, 2020, 12:15 PM

#

😟😟😟😟

raven obsidian May 28, 2020, 12:15 PM

#

وصلتني اليوم رساله انه تم استرجاع الحساب لكن لم يتم استرجاع الحساب

storm flumeBOT May 28, 2020, 12:15 PM

#

Please do not use any other language aside from English in this channel, @raven obsidian. Refer to #613267301243944960 for language channels.

raven obsidian May 28, 2020, 12:15 PM

#

📎 image0.jpg

buoyant lance May 28, 2020, 12:16 PM

#

Ok sir there is no support from in game support is there any way to contact

#

I tried from email also but no reply

tiny briar May 28, 2020, 12:17 PM

#

hi
i need admin to resend my account for pubg mobile

sudden bluff May 28, 2020, 12:18 PM

#

Hello @rustic blaze i try evrything but i dont take any code

rustic blaze May 28, 2020, 12:19 PM

#

Errm, Might be cellular prob @sudden bluff

tiny briar May 28, 2020, 12:19 PM

#

hi
i need admin to resend my account for pubg mobile

sudden bluff May 28, 2020, 12:20 PM

#

@rustic blaze i will try with another phone

polar marshBOT May 28, 2020, 12:26 PM

#

@velvet rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mighty zinc May 28, 2020, 12:31 PM

#

@normal fulcrum Hey, so it's been 48 hours and I still haven't got my account back.

storm flumeBOT May 28, 2020, 12:31 PM

#

If you have encountered an issue with the account unlinking feature, @mighty zinc, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tiny briar May 28, 2020, 12:32 PM

#

hi
i need admin to resend my account for pubg mobile

normal fulcrum May 28, 2020, 12:32 PM

#

Hey, so it's been 48 hours and I still haven't got my account back.
@mighty zinc Give me a minute

mighty zinc May 28, 2020, 12:32 PM

#

Sure

normal fulcrum May 28, 2020, 12:33 PM

#

@tiny briar You can state your issue here

whole robin May 28, 2020, 12:34 PM

#

😠😠

#

Where is my account lost 😠😠

#

You stole it

rustic blaze May 28, 2020, 12:36 PM

#

State your issue @whole robin

night cloak May 28, 2020, 12:36 PM

#

@normal fulcrum i waited for 21days ,contacted customer support 4 times ,given infromation to nadeko and rock47 .Still not a correct answer .Plz help

normal fulcrum May 28, 2020, 12:36 PM

#

@mighty zinc I'll get back to you, let me have a word with Error

tiny briar May 28, 2020, 12:37 PM

#

@normal fulcrum my account has been Lost Because when I unlink the account on Facebook, I couldn't get to the account.

storm flumeBOT May 28, 2020, 12:37 PM

#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

mighty zinc May 28, 2020, 12:37 PM

#

@normal fulcrum sure tyt

rustic blaze May 28, 2020, 12:37 PM

#

@tiny briar #faq >> subpoint 2.5

lunar hound May 28, 2020, 12:38 PM

#

Shall we play pubg now

minor oasis May 28, 2020, 12:38 PM

#

I lost my account after unlinking a social media account please help me

storm flumeBOT May 28, 2020, 12:38 PM

#

If you have encountered an issue with the account unlinking feature, @minor oasis, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

tiny briar May 28, 2020, 12:38 PM

#

i didn't know what you mean

whole robin May 28, 2020, 12:38 PM

#

what should I do? They replied to me with this message more than 3 attempts.
Hello soldier.

Thank you for your patience.

We are pleased to inform you that we performed a restore of the account data that met the requirements. You should now be restoring your original account.

However, if you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We ask that you read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.

[Important] Please do not use different accounts to request the restoration of the same lost account, as this will make the process of recovering it difficult and prolonging it. Thank you very much for your cooperation. We will always be available to help you as quickly as possible.

At the present time, if you are facing any other technical problems, or if you have any comments, concerns, or suggestions, please send us the details of the problem and a screenshot that explains it, and we will be very happy to help you.

Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS Mobile!

storm flumeBOT May 28, 2020, 12:38 PM

#

If you have encountered an issue with the account unlinking feature, @whole robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

lunar hound May 28, 2020, 12:38 PM

#

uzi

mighty zinc May 28, 2020, 12:38 PM

#

@normal fulcrum also, if you don't mind can we take this to pm.? Cuz a there's a lot of people here .. may lead to spam

normal fulcrum May 28, 2020, 12:38 PM

#

@lunar hound #pubg-mobile

whole robin May 28, 2020, 12:38 PM

#

what should I do? They replied to me with this message more than 3 attempts.

normal fulcrum May 28, 2020, 12:39 PM

#

@whole robin We cannot help you regarding unlinking issue. Keep contacting customer support and make sure to give accurate information

whole robin May 28, 2020, 12:39 PM

#

@normal fulcrum

what should I do? They replied to me with this message more than 3 attempts.
Hello soldier.

Thank you for your patience.

We are pleased to inform you that we performed a restore of the account data that met the requirements. You should now be restoring your original account.

However, if you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We ask that you read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.

[Important] Please do not use different accounts to request the restoration of the same lost account, as this will make the process of recovering it difficult and prolonging it. Thank you very much for your cooperation. We will always be available to help you as quickly as possible.

At the present time, if you are facing any other technical problems, or if you have any comments, concerns, or suggestions, please send us the details of the problem and a screenshot that explains it, and we will be very happy to help you.

Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS Mobile!

storm flumeBOT May 28, 2020, 12:39 PM

#

If you have encountered an issue with the account unlinking feature, @whole robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rustic blaze May 28, 2020, 12:40 PM

#

Stop spamming and contact them in game.

minor oasis May 28, 2020, 12:40 PM

#

Why you not provide my lost PUBG account

normal fulcrum May 28, 2020, 12:40 PM

#

@whole robin We cannot help you regarding unlinking issue. Keep contacting customer support and make sure to give accurate information

whole robin May 28, 2020, 12:41 PM

#

@normal fulcrum
You stole my account. Can't help me !!!!

rustic blaze May 28, 2020, 12:41 PM

#

@minor oasis Theres alot of accounts lost, Use #faq >> subpoint 2.5

normal fulcrum May 28, 2020, 12:42 PM

#

@whole robin We, as discord community, are not affiliated with Pubg Mobile or Tencent. Please contact in-game support regarding the issue.

night cloak May 28, 2020, 12:42 PM

#

Too much names are deleted from popularity ranking . Can i know why ?

rustic blaze May 28, 2020, 12:43 PM

#

@night cloak Hmm, Probably there are probably more than them

#

Unfortunately.

night cloak May 28, 2020, 12:44 PM

#

Can any mods answer as ?

rustic blaze May 28, 2020, 12:44 PM

#

What you need @night cloak ?

tiny briar May 28, 2020, 12:44 PM

#

@normal fulcrum my account has been Lost Because when I unlink the account on Facebook, I couldn't get to the account.

storm flumeBOT May 28, 2020, 12:44 PM

#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

whole robin May 28, 2020, 12:45 PM

#

@normal fulcrum
I called more than 3 times and gave very accurate information. As usual, they do not help me. They have responded to (we have recovered your lost account data). And this thing did not happen was a lie

storm flumeBOT May 28, 2020, 12:45 PM

#

If you have encountered an issue with the account unlinking feature, @whole robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

whole robin May 28, 2020, 12:46 PM

#

@normal fulcrum
I called more than 3 times and gave very accurate information. As usual, they do not help me. They have responded to (we have recovered your lost account data). And this thing did not happen was a lie

storm flumeBOT May 28, 2020, 12:46 PM

#

If you have encountered an issue with the account unlinking feature, @whole robin, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

polar marshBOT May 28, 2020, 12:47 PM

#

@chilly elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

minor oasis May 28, 2020, 12:49 PM

#

Stupid, you why you not provide my lost PUB Mobile account however I provide all information accurate

sand folio May 28, 2020, 12:49 PM

#

@night cloak still does not work

night cloak May 28, 2020, 12:52 PM

#

Hello

#

Any budy help me

polar marshBOT May 28, 2020, 12:53 PM

#

@vale atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 28, 2020, 12:53 PM

#

whether it is easier to get materials for upgrading guns, from creates or lucky spins?

normal fulcrum May 28, 2020, 12:56 PM

#

@mighty zinc Can you DM me new and old character ID?

#

Getting items from crates or lucky spins depends on luck @night cloak

wooden bear May 28, 2020, 12:58 PM

#

Kira in popularity ranking thers an glitch

normal fulcrum May 28, 2020, 12:59 PM

#

Feel free to post it in #old along with a screenshot/video clip. Make sure to do it in a single message

wooden bear May 28, 2020, 12:59 PM

#

Sure

night cloak May 28, 2020, 12:59 PM

#

Is bonus challenge available in the Pubg KR version?

#

Ok, thank you :)

normal fulcrum May 28, 2020, 1:00 PM

#

No @night cloak

meager pumice May 28, 2020, 1:00 PM

#

When will bonus challenge opened for EU server and who will can play that? @normal fulcrum

mighty zinc May 28, 2020, 1:01 PM

#

@normal fulcrum you'll have to send me a friend request for that

normal fulcrum May 28, 2020, 1:01 PM

#

Bonus challenge is available in selective regions only @meager pumice

#

@mighty zinc you can DM me now

meager pumice May 28, 2020, 1:01 PM

#

@normal fulcrum ah oke which religons?

mighty zinc May 28, 2020, 1:01 PM

#

Okay

warm forum May 28, 2020, 1:02 PM

#

@meager pumice region do you mean

meager pumice May 28, 2020, 1:02 PM

#

Server

#

Yes region i miss click

warm forum May 28, 2020, 1:03 PM

#

currently Only available for Asia @meager pumice

meager pumice May 28, 2020, 1:03 PM

#

@warm forum aha tnx

warm forum May 28, 2020, 1:04 PM

#

😇 happy to help unlike PUBG @meager pumice

meager pumice May 28, 2020, 1:04 PM

#

@warm forum yes u know my problem

harsh socket May 28, 2020, 1:06 PM

#

Hey guys do u know how the devs could change my region back before 60 days?

crisp garden May 28, 2020, 1:06 PM

#

Wait.

harsh socket May 28, 2020, 1:07 PM

#

Besides that

#

my ping is so high

#

for North America

crisp garden May 28, 2020, 1:07 PM

#

Nope

civic shuttle May 28, 2020, 1:07 PM

#

Anyone getting orange flashes when getting shot at?

harsh socket May 28, 2020, 1:07 PM

#

Are u a mod?

split trellis May 28, 2020, 1:08 PM

#

Hi

#

👍

steep spindle May 28, 2020, 1:08 PM

#

?

#

Anybody play at Asia?

split trellis May 28, 2020, 1:09 PM

#

smoke_out

#

pubgmt

#

Yes

steep spindle May 28, 2020, 1:09 PM

#

K

forest vigil May 28, 2020, 1:17 PM

#

📎 Screenshot_2020-05-28-18-47-19-988_com.tencent.ig.jpg

#

What is downloading

#

Somebodh help

#

Somebody help

warped roost May 28, 2020, 1:18 PM

#

is anybody missing the guncraft menu. I have tried deleting and reinstalling but nothing works a few friends experience the same

crisp garden May 28, 2020, 1:18 PM

#

Clear cache and repair game

whole grove May 28, 2020, 1:18 PM

#

Hmmm

forest vigil May 28, 2020, 1:18 PM

#

@crisp garden there is no new update?

crisp garden May 28, 2020, 1:19 PM

#

Some experience the same

steep spindle May 28, 2020, 1:20 PM

#

Is there a discord bot in the server?

warped roost May 28, 2020, 1:20 PM

#

God sakes, guncrafts menu looks interesting

drifting moon May 28, 2020, 1:20 PM

#

anyone help me please when i m login my account after few seconds login to another device coming ..? my account hacked help me

steep spindle May 28, 2020, 1:21 PM

#

Welp sorry I can’t

#

Nothin is new in my screen

tiny briar May 28, 2020, 1:22 PM

#

please help me i need admin to resend my account
5158566320

i have all Proof that this is my account

sharp onyx May 28, 2020, 1:22 PM

#

@drifting moon please change your social media password asap. That will also log it out of all other devices

rustic blaze May 28, 2020, 1:22 PM

#

anyone help me please when i m login my account after few seconds login to another device coming ..? my account hacked help me
@drifting moon #faq >> subpoint 2.5

tiny briar May 28, 2020, 1:23 PM

#

please help me i need admin to resend my account
5158566320

i have all Proof that this is my account

sharp onyx May 28, 2020, 1:23 PM

#

@rustic blaze They are clearly not asking about unIinking. Please dont answer already answered questions

drifting moon May 28, 2020, 1:24 PM

#

@drifting moon please change your social media password asap. That will also log it out of all other devices
@sharp onyx sir i have two way to login one is google play games (this safe ) second one is email login (someone hacked this and changed password ) i cant change this password

sharp onyx May 28, 2020, 1:24 PM

#

@tiny briar please contact customer support staff in game

real yew May 28, 2020, 1:24 PM

#

I have all the details of a hacker. Where do I need to post it ?

rustic blaze May 28, 2020, 1:24 PM

#

@sharp onyx He is clearly asking about hacked social media and unwanted linked into his account, so dont act on me like you’re a professional.

sharp onyx May 28, 2020, 1:25 PM

#

@drifting moon you can change your email password in game. Try putting in a wrong password and it will ask you if you "forgot". From there you can change it.

Please do it asap

drifting moon May 28, 2020, 1:25 PM

#

@drifting moon you can change your email password in game. Try putting in a wrong password and it will ask you if you "forgot". From there you can change it.

Please do it asap
@sharp onyx let me try sir wait

#

@drifting moon you can change your email password in game. Try putting in a wrong password and it will ask you if you "forgot". From there you can change it.

Please do it asap
@sharp onyx no sir i cant change its not asking for that its asking login via code but hacker change mail id number to him

rustic blaze May 28, 2020, 1:27 PM

#

@drifting moon Means theres linked unwanted social to your account?

sharp onyx May 28, 2020, 1:27 PM

#

Please contact in game customer support and notify them of the problem

crisp garden May 28, 2020, 1:28 PM

#

It's their account but hacked so it's not really linked unwanted social account

drifting moon May 28, 2020, 1:29 PM

#

@drifting moon Means theres linked unwanted social to your account?
@rustic blaze nope he hacked one of my mail id that linked with game and he changed that mail id password 2 step verification to his number ..? but he didnt changed game password still working ..?

#

It's their account but hacked so it's not really linked unwanted social account
@crisp garden yes

rustic blaze May 28, 2020, 1:30 PM

#

How do you login to your account @crisp garden

#

Sorry, @drifting moon *

forest vigil May 28, 2020, 1:30 PM

#

@Creep#7933 i tried

#

Nothing happennes

sharp onyx May 28, 2020, 1:30 PM

#

Please take conversations to #pubg-mobile

forest vigil May 28, 2020, 1:31 PM

#

@crisp garden

#

Nothing happened

drifting moon May 28, 2020, 1:31 PM

#

How do you login to your account @crisp garden
@rustic blaze i have 2 way 1 google play games its full safe another is email login this one is hacked

storm willow May 28, 2020, 1:31 PM

#

Okay what is happening suspicious

sharp onyx May 28, 2020, 1:31 PM

#

@real yew you can post it in #cheater-reports . Please read the pinned msg in that channel before posting

storm flumeBOT May 28, 2020, 1:31 PM

#

Please refer to subpoint 2.5 in #faq for further information, @drifting moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

forest vigil May 28, 2020, 1:32 PM

#

@storm willow bro this is happening

#

📎 Screenshot_2020-05-28-18-47-19-988_com.tencent.ig.jpg

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Can u tell how to fix

crisp garden May 28, 2020, 1:32 PM

#

Uninstall restart device install in playstore

forest vigil May 28, 2020, 1:32 PM

#

@crisp garden i?

rustic blaze May 28, 2020, 1:32 PM

#

Try to reinstall it @forest vigil

crisp garden May 28, 2020, 1:32 PM

#

Yes @forest vigil

rustic blaze May 28, 2020, 1:33 PM

#

Or check your connection

forest vigil May 28, 2020, 1:33 PM

#

Dude i am a data player

#

F

#

My connection is good

crisp garden May 28, 2020, 1:33 PM

#

How unfortunate

forest vigil May 28, 2020, 1:33 PM

#

I just cleared all data

storm willow May 28, 2020, 1:33 PM

#

@forest vigil getting stuck on preparing resources ?

forest vigil May 28, 2020, 1:33 PM

#

No

craggy palm May 28, 2020, 1:34 PM

#

After Unlinking the old account..1st I made a new account with the same social media account (ID: 5829902585)..But I also unlinked that account from the same social media account..And 2nd time again I made a another new account with that same social media account (ID: 5829915266)..Which I now use for to recover my old account (ID: 5184822067).. I have made 2 accounts after Unlink..But I didn't use the 1st account for recovery... I'm using the 2nd account for the recovery for my old account...

forest vigil May 28, 2020, 1:34 PM

#

It is downloading too much resources

storm flumeBOT May 28, 2020, 1:34 PM

#

If you have encountered an issue with the account unlinking feature, @craggy palm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

forest vigil May 28, 2020, 1:34 PM

#

@storm willow

flint frost May 28, 2020, 1:34 PM

#

NaDeKo bhai... help please

storm willow May 28, 2020, 1:34 PM

#

@forest vigil you need to download that, no other option

coral mason May 28, 2020, 1:35 PM

#

Any assistance

storm flumeBOT May 28, 2020, 1:36 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @coral mason. Remember to read through #faq before asking questions in the support channels.

rustic blaze May 28, 2020, 1:36 PM

#

Yes @coral mason ?

#

State your issue

coral mason May 28, 2020, 1:36 PM

#

I for got my twitter email & user name buh I remember my password

forest vigil May 28, 2020, 1:36 PM

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@storm willow can u ask a developer about that?

coral mason May 28, 2020, 1:36 PM

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If i log out of the game then am cooked

forest vigil May 28, 2020, 1:37 PM

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Dude no abusive language

#

Edit it

storm willow May 28, 2020, 1:37 PM

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@coral mason nothing can be done. Try to remember the login credentials .

rustic blaze May 28, 2020, 1:37 PM

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@coral mason Try your emails? You dont have it saved?

coral mason May 28, 2020, 1:37 PM

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I taught it was buh it didn’t

spare mountain May 28, 2020, 1:37 PM

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Guys, I had an account, I need a link on the fac and twitter, and the dismounting of the fac link, but the problem is that I have an account with another account, I cannot contact them, can you help

storm willow May 28, 2020, 1:38 PM

#

Open twitter on browser @coral mason that May show your account or check your mail that you used to register Twitter

coral mason May 28, 2020, 1:38 PM

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Thats the prob I didn’t remember to save it

rustic blaze May 28, 2020, 1:38 PM

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@coral mason Try to see browser history?

sharp onyx May 28, 2020, 1:39 PM

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@coral mason in the inbox of the email you used to register, search "twitter" and it will show you all the emails from them. Look for the one with the otp, that one will have your username too

drifting moon May 28, 2020, 1:40 PM

#

Please refer to subpoint 2.5 in #faq for further information, @drifting moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume this is not enough

pastel cairn May 28, 2020, 1:40 PM

#

hey

#

i have a query regarding spectator slots

coral mason May 28, 2020, 1:40 PM

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@sharp onyx inbox where?

pastel cairn May 28, 2020, 1:40 PM

#

can anyone help?

rustic blaze May 28, 2020, 1:40 PM

#

What do you mean? @pastel cairn

pastel cairn May 28, 2020, 1:41 PM

#

how can we get more slots for spectators, i have seen there are atleats 10 in most of the rooms in tournament rooms. But when i am creating room it shows only 2 slots for spectators

#

@rustic blaze

rustic blaze May 28, 2020, 1:42 PM

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never seen more than two unfortunately. @pastel cairn

flint frost May 28, 2020, 1:42 PM

#

Actually jis din 7 may ko jab mera account unlink hua tha tab..new pubg id create hua tha...toh mai dar gaya or uski vajah se usko hatane ke liye maine ek Facebook id pe usko link karke mera main social media (Gmail) unlink kar diya matlab free kar diya ..or 8 may ko pata chala ki lost huve id ke same social media pe new account banana hai..toh fir maine same social media(Gmail) pe new pubg account banaya. Uski vajah se toh nhi na recovery me problem ho raha bhai.
Please reply.

storm flumeBOT May 28, 2020, 1:42 PM

#

If you have encountered an issue with the account unlinking feature, @flint frost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

sharp onyx May 28, 2020, 1:42 PM

#

@coral mason your email inbox. Where you get all your emails.

@pastel cairn the Korean version of pubgm has 10 spectator slots. Most tournament organisers use a korean account

#

@rustic blaze please dont respond to queries if you dont know the answers

dire gate May 28, 2020, 1:43 PM

#

is any system to unlnk facebook account permanently is coming?

pastel cairn May 28, 2020, 1:43 PM

#

@sharp onyx i tried that but i faced unique problem 😄 i created room using korean version and it shows 10 slots. I used another phone with global version and i joined that room and it shows 2 slots 😄

#

how to fix that?

storm willow May 28, 2020, 1:43 PM

#

@pastel cairn post your suggestion in #old

sharp onyx May 28, 2020, 1:43 PM

#

@dire gate unlinking feature has been disabled for now. Please wait for further announcement regarding this

tiny briar May 28, 2020, 1:44 PM

#

please help me i need admin to resend my account
5158566320

i have all Proof that this is my account

night cloak May 28, 2020, 1:44 PM

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not here

storm willow May 28, 2020, 1:44 PM

#

What happened to the account ? @tiny briar

tiny briar May 28, 2020, 1:44 PM

#

Unlink facebook in latest update @storm willow

storm flumeBOT May 28, 2020, 1:44 PM

#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

pastel cairn May 28, 2020, 1:45 PM

#

@sharp onyx

storm willow May 28, 2020, 1:45 PM

#

Follow above instructions from Machete 2.0 @tiny briar

rustic blaze May 28, 2020, 1:45 PM

#

@sharp onyx i tried that but i faced unique problem 😄 i created room using korean version and it shows 10 slots. I used another phone with global version and i joined that room and it shows 2 slots 😄
@pastel cairn This feature 10 slots is only in KR verison as how i understood.

pastel cairn May 28, 2020, 1:46 PM

#

is therte any way to host tournament rooms like is there any way to apply for that? because there are rooms showing up in my global version that consist of 10 slots. @sharp onyx

tiny briar May 28, 2020, 1:46 PM

#

@storm willow wher it?

real yew May 28, 2020, 1:47 PM

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@sharp onyx bro I can’t post it there as my level is low I guess. Can someone post it for me.

storm willow May 28, 2020, 1:47 PM

#

@tiny briar https://discordapp.com/channels/393088095840370689/481200416349224980/715561233670995989

tiny briar May 28, 2020, 1:47 PM

#

@storm willow Ok am will try

dire gate May 28, 2020, 1:48 PM

#

another thing, I think pubg mobile is a game, so its better to develop new features and optimize the game instead of making new new outfits that has zero benefits on the gameplay and makes it a fashionshow game. When i play the game, it stucks when taking any fight, You guys are not fixing these things but there is almost 100+ new outfits everyday.

sharp onyx May 28, 2020, 1:48 PM

#

@pastel cairn Yes, thats a known issue. Korean accounts see 10 slots whereas global accounts see only 2 for the same room.
Unfortunately nothing can be done about it.
If you need to host tournament rooms try filling this form
https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

rustic blaze May 28, 2020, 1:48 PM

#

another thing, I think pubg mobile is a game, so its better to develop new features and optimize the game instead of making new new outfits that has zero benefits on the gameplay and makes it a fashionshow game. When i play the game, it stucks when taking any fight, You guys are not fixing these things but there is almost 100+ new outfits everyday.
@dire gate suggest it in #old

sharp onyx May 28, 2020, 1:49 PM

#

@real yew you jeed to be atleast lvl 10 to post in #cheater-reports please chat in #chat to level up

dire gate May 28, 2020, 1:49 PM

#

So if i do that, it will be seen by developers? and do they give a damn?

#

i dont think so

rustic blaze May 28, 2020, 1:50 PM

#

This is the right section for what you said.

tiny briar May 28, 2020, 1:50 PM

#

@storm willow i can't found it

crisp garden May 28, 2020, 1:50 PM

#

Yes the Devs check #old

dire gate May 28, 2020, 1:50 PM

#

i hope any other game will come which has better optimization as well as better features, pubg mobile will be known as A FashionShow game for girls who likes new outfits

sharp onyx May 28, 2020, 1:51 PM

#

@dire gate please post suggestions in #old
This channel is only for queries

dire gate May 28, 2020, 1:51 PM

#

No fixing for lags. framedrops

storm willow May 28, 2020, 1:51 PM

#

@tiny briar what you can’t find ?

#

@dire gate feel free to post in #old

tiny briar May 28, 2020, 1:52 PM

#

above instructions @storm willow

storm flumeBOT May 28, 2020, 1:52 PM

#

If you have encountered an issue with the account unlinking feature, @tiny briar, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 28, 2020, 1:52 PM

#

This @tiny briar ^^^^^

tiny briar May 28, 2020, 1:53 PM

#

@storm willow THX

pastel cairn May 28, 2020, 1:53 PM

#

@pastel cairn Yes, thats a known issue. Korean accounts see 10 slots whereas global accounts see only 2 for the same room.
Unfortunately nothing can be done about it.
If you need to host tournament rooms try filling this form
https://www.pubgmobile.com/cp/a20191127sssq/index.shtml
@sharp onyx
ok i just di. Is there any criteria on which it is given?

dire gate May 28, 2020, 1:53 PM

#

@storm willow ok so that no one give a damn

storm willow May 28, 2020, 1:54 PM

#

If you post here.. yes ..
Developers only read #old @dire gate

rustic blaze May 28, 2020, 1:54 PM

#

@dire gate They do not reply after some minutes? ...

dire gate May 28, 2020, 1:55 PM

#

nope

sharp onyx May 28, 2020, 1:55 PM

#

@pastel cairn not sure. But they will get back to you via your email. I hope your application gets approved

rustic blaze May 28, 2020, 1:55 PM

#

I am telling you, @dire gate

dire gate May 28, 2020, 1:55 PM

#

i need to get fixed this lag issue, its impossible to play with lags, i have around 50 ms ping but it lags

storm willow May 28, 2020, 1:56 PM

#

@rustic blaze and @dire gate move to #pubg-mobile if you don’t need any assistance. You can chat there

night cloak May 28, 2020, 2:04 PM

#

My game account is linked to Facebook and Gmail. I canceled the Gmail connection and I cannot access the Facebook account. I contacted customer service within the game and followed all the steps correctly and the response was that the account was recovered but I cannot log in to my account

sharp onyx May 28, 2020, 2:07 PM

#

@night cloak please chat in #chat

desert venture May 28, 2020, 2:13 PM

#

السلام عليكم

#

hello

#

اريد المساعدة

#

i want help

sharp onyx May 28, 2020, 2:16 PM

#

@desert venture please state your issue, and use only english

night cloak May 28, 2020, 2:17 PM

#

@night cloak can you provide the screenshot from the customer service and your old and new user id

#

@night cloak
The message is Arabic

#

its ok

#

📎 JPEG__.jpg

#

The old account
TamimKhawatmi
ID: 5365053966
The neu account
ID: 5805405355

lament granite May 28, 2020, 2:20 PM

#

Hi , i have this problem when i'm going to make purchase

📎 image0.png

#

help me please

sharp onyx May 28, 2020, 2:21 PM

#

@lament granite please contact apple support

night cloak May 28, 2020, 2:21 PM

#

3 times I got messages from customer service to recover the account

polar marshBOT May 28, 2020, 2:25 PM

#

@left ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 28, 2020, 2:25 PM

#

@bold sky do you need any support in here

bold sky May 28, 2020, 2:27 PM

#

yes there is probleme in pubg mobile in Popularity of Atro he have 3mmilliard and he s not ranked first in the world @night cloak

#

yes i know you dont have answer ?

glacial geode May 28, 2020, 2:31 PM

#

I received this message, but my account has not been restored. Can you help?

📎 Screenshot_-_PUBG_MOBILE.jpg

sand path May 28, 2020, 2:32 PM

#

@bold sky that happens when popularity is gained by unauthorized uc. Or sometimes it takes time to sync

pastel imp May 28, 2020, 2:33 PM

#

No fixing for lags. framedrops
@dire gate I'm facing frame drops since I update the game to 0.18 ..yet it haven't got fixed ..not sure if Devs are even aware about it ..tired of writing about this issue in #old

bold sky May 28, 2020, 2:33 PM

#

@sand path ok do yo now atro ?

sand path May 28, 2020, 2:34 PM

#

No

mint turtle May 28, 2020, 2:34 PM

#

How to report people in discord

pastel imp May 28, 2020, 2:35 PM

#

No fixing for lags. framedrops
@dire gate I believe it won't even fix

wooden bear May 28, 2020, 2:35 PM

#

@placid gulch

#

Thers bug in popularity ranking

#

📎 Screenshot_20200528_153853_com.tencent.ig.jpg 📎 Screenshot_20200528_153842_com.tencent.ig.jpg

bold sky May 28, 2020, 2:36 PM

#

@wooden bear yes

#

and they dont now how ti fix it

slender minnow May 28, 2020, 2:37 PM

#

@sand path I didn't get any response from pubg mobile

wooden bear May 28, 2020, 2:38 PM

#

Atro is nuber one in popularuty ranking but he unranked why

bold sky May 28, 2020, 2:38 PM

#

@wooden bear that happens when popularity is gained by unauthorized uc. Or sometimes it takes time to sync

#

😂

wooden bear May 28, 2020, 2:38 PM

#

Manny ppl was ranked now unranked

bold sky May 28, 2020, 2:39 PM

#

@wooden bear also his second account unranked

sand path May 28, 2020, 2:39 PM

#

Please report in #old

merry sandal May 28, 2020, 2:39 PM

#

What is the nature of the report, @mint turtle?

grizzled jewel May 28, 2020, 2:39 PM

#

Hello Pubg Mobile
I don't see the cancel link button, so if you know you've linked my account to Pubg Mobile by email and phone number, please help as soon as possible if you have problems with my Twitter and Facebook accounts that can't cancel the connection. Please kindly help ...

#

📎 image0.png

#

577894391

mighty zinc May 28, 2020, 2:40 PM

#

#old @grizzled jewel

sand path May 28, 2020, 2:41 PM

#

@grizzled jewel it will be available soon

slender minnow May 28, 2020, 2:41 PM

#

???

#

🖐👋

high crest May 28, 2020, 2:42 PM

#

Atro is nuber one in popularuty ranking but he unranked why😫

delicate cape May 28, 2020, 2:45 PM

#

I lost my account after unlink it .
I contact the customer service inside the game and no response .
I recieved this message many times

📎 image0.png 📎 image1.png