#questions | PUBG MOBILE | Page 806

night cloak May 23, 2020, 9:56 AM

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@clever knot If you complete the procedures correctly, yeah.

distant lark May 23, 2020, 9:57 AM

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I d 5648219302 m416 skin

clever knot May 23, 2020, 9:57 AM

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Yes, you have completed all the requirements

lyric elbow May 23, 2020, 9:57 AM

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@distant lark what?

distant lark May 23, 2020, 9:58 AM

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M416 skin

clever knot May 23, 2020, 9:58 AM

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@night cloak But send me that your account has been restored and when I log in I can only find the new account that needs to be linked to the old account

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@lyric elbow Yes, I did

lyric elbow May 23, 2020, 9:59 AM

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@clever knot contact them again and report the issue. Make sure the new account created is linked with the social media you unlinked from your old account.

storm flumeBOT May 23, 2020, 9:59 AM

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If you have encountered an issue with the account unlinking feature, @lyric elbow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

storm willow May 23, 2020, 9:59 AM

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@lyric elbow the ID isn’t needed anymore. They should contact CS again

lyric elbow May 23, 2020, 10:00 AM

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@storm willow okay

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@distant lark move to #chat or #pubg-mobile

hexed forum May 23, 2020, 10:01 AM

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in match Time..... ??? Showing 1H 8m , and other approx 50m

📎 unknown.png

fossil estuary May 23, 2020, 10:01 AM

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Anyone on emulator?

storm flumeBOT May 23, 2020, 10:01 AM

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You can now access #emulator-chat and #emulator-support, @fossil estuary. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

clever knot May 23, 2020, 10:01 AM

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@lyric elbow I did it

lyric elbow May 23, 2020, 10:02 AM

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@clever knot you need to wait patiently then

clever knot May 23, 2020, 10:02 AM

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Okay , thank you @lyric elbow

lyric elbow May 23, 2020, 10:03 AM

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@storm willow then how about those who reported ID to Nadeko?

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@hexed forum update the issue in #old

clever knot May 23, 2020, 10:03 AM

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Anyone have recovered their account?@lyric elbow

lyric elbow May 23, 2020, 10:04 AM

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@clever knot a few people I know did. I'm also one of those on this wait list

clever knot May 23, 2020, 10:04 AM

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Ok , May God be with us

ancient widget May 23, 2020, 10:05 AM

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Hello

storm willow May 23, 2020, 10:06 AM

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@lyric elbow not needed anymore.

lyric elbow May 23, 2020, 10:06 AM

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@storm willow I got the point, but I was asking about those who have already done it

ancient widget May 23, 2020, 10:06 AM

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Any one know how to make customer service replying to us?

lyric elbow May 23, 2020, 10:07 AM

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@ancient widget wait for their reply, there's no other way. If you think it's been a while, you can reply to the conversation with a gentle reminder!

ancient widget May 23, 2020, 10:08 AM

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Okay,thank you

storm willow May 23, 2020, 10:09 AM

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@lyric elbow the data will be forwarded, it is mainly to analyse the situation and fix the confusion/ issue on those response.

lyric elbow May 23, 2020, 10:09 AM

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@storm willow okay got it

polar marshBOT May 23, 2020, 10:13 AM

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@toxic mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pearl blade May 23, 2020, 10:28 AM

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Will healing a lot of health give more tier points?

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Like if I heal 500?

spring zephyr May 23, 2020, 10:29 AM

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@pearl blade Yes.

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But not that much.

pearl blade May 23, 2020, 10:29 AM

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Will that give at least 5?

teal dirge May 23, 2020, 10:29 AM

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@Admin PUBG MOBILE You're Cheating People, I've been opening 70/80 crests for the last 25 days, but I haven't found anything (No Legendary Item, No Mythic,Noting Mean Noting) 🤬🤬

What Was that answer me now? 🤬🤬🤬

pearl blade May 23, 2020, 10:30 AM

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@teal dirge you can't complain a lottery ticket seller if you don't win it

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It's like that, the chance is very less

viral ocean May 23, 2020, 10:34 AM

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Have you seen youtuber opening crates? Its always like that

teal dirge May 23, 2020, 10:35 AM

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@pearl blade How did you say that? That means it's nothing. Then the crates should be closed

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@viral ocean I didn't get anything so I have to complain 🙂

crisp garden May 23, 2020, 10:38 AM

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It's all about luck

frank grove May 23, 2020, 10:39 AM

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Hİ

spring zephyr May 23, 2020, 10:39 AM

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@frank grove Please state your problem.

frank grove May 23, 2020, 10:41 AM

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My account was stolen can you HELP me

spring zephyr May 23, 2020, 10:41 AM

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@frank grove Please read #faq 2.8

frank grove May 23, 2020, 10:43 AM

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We need the account deletion feature

winged elbow May 23, 2020, 10:43 AM

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Hi my account is linked with my Twitter account and my Twitter account has been hacked i still can login to my account through my phone without the link with my Twitter account and can’t unlink it from Twitter and move to another account can you please help me my ID is: 5668436903

storm flumeBOT May 23, 2020, 10:43 AM

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If you have encountered an issue with the account unlinking feature, @winged elbow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

white elk May 23, 2020, 10:44 AM

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Hi

My account has been banned and I do not know why I know I did not use any hacker and I did not modify the files of the final game and I am committed to the laws of clean play, please lift the ban as soon as possible

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ID:6694358425

spring zephyr May 23, 2020, 10:44 AM

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We need the account deletion feature
@frank grove You can give your feedbacks in the #old channel.

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@white elk 10yrs of ban?

crisp garden May 23, 2020, 10:44 AM

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@winged elbow 2.8 #faq

white elk May 23, 2020, 10:45 AM

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yes

spring zephyr May 23, 2020, 10:45 AM

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@white elk Read #faq 2.12

gritty gust May 23, 2020, 10:49 AM

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what wrong with MS server i can play solo game now iam waiting for 3 h u need to fix your system

craggy blade May 23, 2020, 10:50 AM

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@gritty gust You mean your matchmaking takes time?

gritty gust May 23, 2020, 10:50 AM

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yes

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every time wait 20 and didnt enter the match

craggy blade May 23, 2020, 10:51 AM

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It takes time to match with players if your rank is high in solo. @gritty gust

night cloak May 23, 2020, 10:51 AM

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It shouldn't take 3 hours. Could you send a screenshot of the waiting time?

frank grove May 23, 2020, 10:51 AM

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Hello can you HELP us take it when an account is stolen

gritty gust May 23, 2020, 10:51 AM

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20m then re match from 3h

regal fossil May 23, 2020, 10:52 AM

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I’d report hacker..

night cloak May 23, 2020, 10:52 AM

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@frank grove Discord support is for general inquiries. Contact the customer's service for account related issues.

gritty gust May 23, 2020, 10:52 AM

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📎 unknown.png

night cloak May 23, 2020, 10:52 AM

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What is your playing mode and tier?

craggy blade May 23, 2020, 10:53 AM

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@night cloak solo

night cloak May 23, 2020, 10:53 AM

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Need more details.

gritty gust May 23, 2020, 10:53 AM

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solo M E

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iam crown

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5

night cloak May 23, 2020, 10:53 AM

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Tpp/Fpp? And your tier?

gritty gust May 23, 2020, 10:53 AM

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tpp

regal fossil May 23, 2020, 10:54 AM

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Your server ?

night cloak May 23, 2020, 10:54 AM

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Could you try again at a later time? Maybe there are less players playing at this time in the selected mode.

vagrant onyx May 23, 2020, 10:54 AM

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@gritty gust try in other time
Its seem that server there is no real player

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👍🏼

gritty gust May 23, 2020, 10:55 AM

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what to do if i cant play

night cloak May 23, 2020, 10:55 AM

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You can play a different mode. Or, same mode in a different server.

vagrant onyx May 23, 2020, 10:55 AM

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change map only search in Erangel

gritty gust May 23, 2020, 10:55 AM

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why iam waiting and other can play

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u need to fiz this even if u mix the server

night cloak May 23, 2020, 10:56 AM

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This happens when there are less players playing in the mode atm. It is something that cannot be fixed.

gritty gust May 23, 2020, 10:56 AM

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like if no player in ME we can join EU and got rank in ME

night cloak May 23, 2020, 10:57 AM

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Feel free to share your valuable suggestion in #old. Let the developers think about it.

gritty gust May 23, 2020, 10:57 AM

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if i play EU the MS is 120 and in ME is 20ms

night cloak May 23, 2020, 10:58 AM

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You can try playing a solo duo/FPP solo in the ME, during this time.

gritty gust May 23, 2020, 10:58 AM

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i wanna rank up solo why i play duo

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if iam phone use i will got match in 1s but iam play pc they why cant find match

night cloak May 23, 2020, 10:59 AM

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what to do if i cant play
You play a different mode because you cannot play in the selected mode. Just a suggestion when this happens.

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You see there are a lot less emulator players, compared to mobile users. And most people play on Squad.

craggy blade May 23, 2020, 11:01 AM

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@grave plank #clans

crisp garden May 23, 2020, 11:01 AM

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Dude don't advertise here

gritty gust May 23, 2020, 11:01 AM

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my brother play 6 game tell now and iam wait the match not fair

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coz he use phone

turbid python May 23, 2020, 11:02 AM

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When one of my friends spectates me I'm not able to see his/her name fix this error

craggy blade May 23, 2020, 11:06 AM

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@turbid python

Because they could have invivisble name (contains special characters which can't be seen)
It could be a bug. You can report it in #old with screenhot.

turbid python May 23, 2020, 11:08 AM

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I will post this with a screenshot @craggy blade

bitter yacht May 23, 2020, 11:09 AM

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i lost my account

storm flumeBOT May 23, 2020, 11:09 AM

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If you have encountered an issue with the account unlinking feature, @bitter yacht, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

bitter yacht May 23, 2020, 11:09 AM

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i try they didnt help i need talk someone in pubg mobile

night cloak May 23, 2020, 11:54 AM

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I did contact customer support around 2-3times but i still get this message but i didnt recovered my account?what should i do ?i gave my old and new account id too.I unlinked my gamecenter from my old account and i made a new account from using the same gamecenter account.Still why pubg taking so long to not to recover the pubg account sending lying message like this that they have recovered the account correctly why are you guys lying for the customers so much .You guys losing your fanbase

📎 image0.png

storm flumeBOT May 23, 2020, 11:54 AM

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If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

summer osprey May 23, 2020, 12:15 PM

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@night cloak hi, why pubg doesnt disable for ever spectate? Because many pro players use spectate with wall hack and they dont get banned

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Isnt fun at all to play

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Or at least delay the spectate 5 minutes

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@somber solstice @vital sluice

south portal May 23, 2020, 12:21 PM

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Im facing a glitch with synergy how can I fix it

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📎 20200523_152305.jpg

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###TOP and now it glitches to bff

elfin shuttle May 23, 2020, 12:26 PM

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I need help What we hve to so with cheater players

night cloak May 23, 2020, 12:27 PM

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@summer osprey Feel free to use #old.

summer osprey May 23, 2020, 12:29 PM

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Nah you guys should feel obligated to report that to the devs. No player can have fun playing with hackers

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We, players, dont have any obligation to repair the game, we just cant. I dont get any response from the devs

vivid merlin May 23, 2020, 12:31 PM

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@south portal that will happen if someone stopped the synergy it will just go to ###TOP it will fix after 7 days are up and you can make a new synergy

summer osprey May 23, 2020, 12:32 PM

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I did report that, i dont get any response

night cloak May 23, 2020, 12:32 PM

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There are a lot of ways cheaters use cheat. The spectator feature has limitations now. Disabling every feature is not an option. The developers are working hard to deal with cheaters. Feel free to report whenever you find any suspicious activities.

summer osprey May 23, 2020, 12:33 PM

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Yea an easy way is to delay the spectate

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3-5 minutes delayed

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Like other games do

night cloak May 23, 2020, 12:33 PM

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Feel free to suggest that.

ember pebble May 23, 2020, 12:35 PM

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Why is ”ginger” a banned word in pubg...?

south portal May 23, 2020, 12:36 PM

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@vivid merlin no one did stop tho, but sure i will wait a week thank you soo much.

pastel imp May 23, 2020, 12:39 PM

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Fix the fps drops issue thats it

night cloak May 23, 2020, 12:41 PM

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Frame drop issue was fixed with a patch, recently.

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@night cloak you said it was fixed and frame drops was increased after that 14 mb patch

mighty zinc May 23, 2020, 12:50 PM

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Any updates on ydays "Collection of the New and Old ID's"?

night cloak May 23, 2020, 12:51 PM

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@south portal leave about ginger it doesn't mean in game but Sniper is also bad word in pubg.

halcyon holly May 23, 2020, 12:51 PM

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Is the guncraft option officially released yet? If not, then why do some events open fpr certain people, and not for others?

vagrant onyx May 23, 2020, 12:56 PM

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@halcyon holly not yet released in global version

halcyon holly May 23, 2020, 1:00 PM

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My friend just redeemed the S12K skin from there?

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My question is how do events open up for certain people and not for others, even after they are released

azure folio May 23, 2020, 1:01 PM

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hacker banned will recover point loss?

lilac spear May 23, 2020, 1:04 PM

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Hey, Guys have a query. If one of my players from my pmis squad plays squad by switching off auto matchmaking, will it count in the matches played for pmis?

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@vital sluice can you help in this

vital sluice May 23, 2020, 1:05 PM

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Please use the Indian server from #613267301243944960 ,@lilac spear and ask the query in their support channel.

lilac spear May 23, 2020, 1:05 PM

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@vital sluice thank you. Sorry for miscommunication

vital sluice May 23, 2020, 1:06 PM

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It's just a global version small testing for now, @halcyon holly. Eventually everyone will have it.

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No worries, Dinker.

lyric elbow May 23, 2020, 1:07 PM

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@lilac spear No, all the registered players should play together. Only those matches count

lilac spear May 23, 2020, 1:07 PM

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@lyric elbow are you sure? Because we are in a panic situation right now. Because one of our players played many matches and did suicide to decrease his rating

lyric elbow May 23, 2020, 1:08 PM

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@lilac spear Yes, only those matches will be counted where all the players registered play together

night cloak May 23, 2020, 1:09 PM

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<@&639889499718942720> Why you guys made this game, to sell outfits and earn lots of money.
Ok you have to make outfits because many people dont know how to play but they have to max their RP's.
But fixing the bugs and glitches are also your responsibility.
In the first days of game released game was going well but now i think you guys think why we have to solve the problems we are earning lots of money selling outfits.
We think your game developer comes in work once a month.
And outfits designer works 24/7 with high salary because your only source of income is selling outfits.
You guys should open a large supermarket to sell outfits in real life also because you guys are indirectly businessman.

We are playing scrims, grinding day by day, losing many times and not giving up to set carrier in this game. And you are adding bugs and glitches in every update and even your bugs fixing small patch are also adding bugs and glitches.

Hope to see pubgm owner as a world richest person by selling outfits in game.
You can also expand your business by selling outfits designs to other games companies.
Thank you

obtuse tree May 23, 2020, 1:10 PM

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can the pmis matches be played tomorrow too?

halcyon holly May 23, 2020, 1:11 PM

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Alright. I get that. But still, howcome not all events are open for everyone once they are officially released for everyone? For example, I never gpt to participated in the toys event that happened prior to when the royal pass season 13 came out. Another example would be when my friend didn't get the UC crate event, where buying UC would get you a crate that'd give you 60-600 UC

sly vault May 23, 2020, 1:11 PM

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Some admin her can help me !!!

regal fossil May 23, 2020, 1:11 PM

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Hack

📎 video0.mov

robust vigil May 23, 2020, 1:11 PM

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You also need to understand when making a game, there are different people working on different things in-game. You have team working on bugs, a team working on outfits, new contents ect.@night cloak

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How can i help, @sly vault?

sand path May 23, 2020, 1:12 PM

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@night cloak post it in #old

sly vault May 23, 2020, 1:13 PM

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Pubg send me a response she said your account is back but my account never back bro please help

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Me

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😿😿😿

night cloak May 23, 2020, 1:13 PM

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@robust vigil yeah bro i have mentioned already that your game developer comes in work once a month and your outfits designer works 27/7.

sand path May 23, 2020, 1:13 PM

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@sly vault your details have already been forwarded yesterday. They will look into it on mondayb

robust vigil May 23, 2020, 1:14 PM

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Im pretty sure the team behind the bugs are working real hard on getting rid of the bugs. But new content means new bugs. @night cloak

rustic carbon May 23, 2020, 1:14 PM

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@sand path sir i did all the recovery process but my account is not recoverd

sly vault May 23, 2020, 1:14 PM

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@sand path thanks im withing

sand path May 23, 2020, 1:15 PM

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@rustic carbon
They will solve the wrong bot message on Monday.

sly vault May 23, 2020, 1:16 PM

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❤️❤️

rustic carbon May 23, 2020, 1:17 PM

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@rustic carbon
They will solve the wrong bot message on Monday.
@sand path will i get back my account

sand path May 23, 2020, 1:18 PM

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Yeah you will, make sure the new account is made with the same unlinked social media account. @rustic carbon

storm flumeBOT May 23, 2020, 1:18 PM

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If you have encountered an issue with the account unlinking feature, @sand path, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

slim cedar May 23, 2020, 1:18 PM

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Any mod here

noble ether May 23, 2020, 1:18 PM

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Many got S12K skin from GunCraft..but for me gun Craft option is still not available

sand path May 23, 2020, 1:18 PM

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@noble ether it wont be sent out all at once I think

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@slim cedar yes?

night cloak May 23, 2020, 1:19 PM

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@robust vigil yeah bro we also know that its very hard to develop a game but you guys released a 14 mb patch saying frame drops are fixed but frames drops are increased after that patch.
Now, we can say that they are working really hard
I think bugs fixing staffs are also working on fixing outfits bugs Lol

vital sluice May 23, 2020, 1:19 PM

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Many got S12K skin from GunCraft..but for me gun Craft option is still not available
@noble ether it's still in a small testing phase, it will be available to everyone soon. Only around a set of group has it now for test.

wanton quarry May 23, 2020, 1:20 PM

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📎 Screenshot_830.png

robust vigil May 23, 2020, 1:20 PM

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What is the phone you are currently using, @night cloak ?

lilac spear May 23, 2020, 1:20 PM

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@lyric elbow thank you for the answer

wanton quarry May 23, 2020, 1:21 PM

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i got 7 days ban without reason and lot of emulator players facing this problem

slim cedar May 23, 2020, 1:21 PM

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Yes

wanton quarry May 23, 2020, 1:21 PM

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please fix this bug

night cloak May 23, 2020, 1:21 PM

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@robust vigil galaxy s10

wanton quarry May 23, 2020, 1:21 PM

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@vital sluice

robust vigil May 23, 2020, 1:21 PM

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Report bugs via #old, @wanton quarry.

slim cedar May 23, 2020, 1:21 PM

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@wanton quarrysame bro

wanton quarry May 23, 2020, 1:21 PM

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yup

slim cedar May 23, 2020, 1:21 PM

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Teamup ban pada

wanton quarry May 23, 2020, 1:21 PM

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@slim cedar

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half of my friend list at bronze 5

slim cedar May 23, 2020, 1:22 PM

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@sand pathmy acc banned by givibg teamup player's but i didnt maked match with any cheater

robust vigil May 23, 2020, 1:22 PM

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Not many players play these maps, @night cloak. Find a game using the other maps.

slim cedar May 23, 2020, 1:23 PM

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I was pushing conq tomorrow i was fetting frame and all

slender salmon May 23, 2020, 1:23 PM

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@vital sluice excuse me sir need quick response on this teamup ban without any reason

mental crypt May 23, 2020, 1:23 PM

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Whose account has been lost after issues unlinked?

storm flumeBOT May 23, 2020, 1:23 PM

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If you have encountered an issue with the account unlinking feature, @mental crypt, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 23, 2020, 1:23 PM

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@robust vigil its not device problem. My friend have iphone xs max and he is also facing frame drops.

sand path May 23, 2020, 1:23 PM

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@slim cedar see pinned messages.

robust vigil May 23, 2020, 1:24 PM

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As mentioned before, @night cloak. Use #old.

slim cedar May 23, 2020, 1:24 PM

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@sand pathwhere

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I cant see

sand path May 23, 2020, 1:24 PM

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All the wrong Emulator suspensions will be lifted.

We do not provide support for any emulators at all.

Feel free to Fileclaim If you cannot wait patiently as suspensions are being lifted.

proven scaffold May 23, 2020, 1:24 PM

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@slim cedar tpp or fpp amd also which server?

slim cedar May 23, 2020, 1:24 PM

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@sand pathi am using mobile android phone

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@proven scaffoldasia tpp duk

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Duo*

sand path May 23, 2020, 1:25 PM

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? Your friend was using emulator?@slim cedar

slender salmon May 23, 2020, 1:25 PM

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@sand path actually whats the issue going on

slim cedar May 23, 2020, 1:25 PM

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@sand pathno we all are mobile phone user's

sand path May 23, 2020, 1:25 PM

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Then the suspension is legit. @slim cedar

night cloak May 23, 2020, 1:25 PM

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@robust vigil where ever we post who gonna reply, only you discord guys who are getting salary to say "It will be fixed soon".

slim cedar May 23, 2020, 1:26 PM

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@sand pathlol if i am teaming up with hacker in duo then there will have 3 slots for playera in dul

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Duo*

sand path May 23, 2020, 1:26 PM

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@night cloak we aren't paid. Its voluntary

robust vigil May 23, 2020, 1:26 PM

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First of all, im just helping here. @night cloak second of all, all these reports are sent direcrly to the community team.

slender salmon May 23, 2020, 1:26 PM

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@sand path my clan players were on emulator 5 of em got temp ban for team up without any reason

polar marshBOT May 23, 2020, 1:26 PM

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@slim cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path May 23, 2020, 1:27 PM

#

@slender salmon they are aware. They are lifting those

night cloak May 23, 2020, 1:27 PM

#

@robust vigil if this all was sent then when it will be fixed. Next year or what

slender salmon May 23, 2020, 1:27 PM

#

@sand path sure thank you but what about the tier they've lost any updates on that

robust vigil May 23, 2020, 1:28 PM

#

No clue, @night cloak. As i said previously developers work really hard on providing the best experience for everyone.

sand path May 23, 2020, 1:28 PM

#

Well since it was GameLoop's mistake. I don't think you will get your tier back. As the game doesn't support any emulators at all. GameLoop is just a partner. @slender salmon

slender salmon May 23, 2020, 1:29 PM

#

@sand path ok sure when will the ban be lifted

#

Any updates on this

night cloak May 23, 2020, 1:30 PM

#

@everyone You guys can leave this server beacuse this server is only for the satisfaction of the players that we have given feedback but no ones gonna listen to us. And noone is going to solve our problem. <@&639889499718942720>

sand path May 23, 2020, 1:31 PM

#

@slender salmon nope

slender salmon May 23, 2020, 1:31 PM

#

@sand path Thank You

#

pubgm_ez

#

📎 5700b1e5-c604-490a-a9a4-316666c7c13e.jpg

fickle wave May 23, 2020, 1:33 PM

#

@sand path How long does it take to recover an account?
Is it restored to know what to do?

night cloak May 23, 2020, 1:34 PM

#

@slender salmon bro play new account no one is going to fix the problem I'm here mentioning my problem after 14 mb update.
Now a days bugs fixing staff are also working as a outfits designer.
So we are not getting any bugs fixed patch.
@everyone

robust vigil May 23, 2020, 1:35 PM

#

Be patient, developers try really hard on fixing every problem the game has. @night cloak

night cloak May 23, 2020, 1:36 PM

#

@robust vigil I had filled and sent the corrected form of pmis last time was 6 but I haven't received any reply on it.
Do we have to play 15mtches again?

#

@robust vigil you are saying be patient and here we are losing every tournaments and scrims because of frame drops going ingame.

zealous cypress May 23, 2020, 1:36 PM

#

My gmail account has been hacked and my pubg account is also linked with it. Now the someone get access to my gmail account. Help me to get my pubg account back. Iam still able to log in with fb

storm flumeBOT May 23, 2020, 1:36 PM

#

If you have encountered an issue with the account unlinking feature, @zealous cypress, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

robust vigil May 23, 2020, 1:37 PM

#

I cant do much, also ranting here wont do much either. @night cloak

night cloak May 23, 2020, 1:38 PM

#

@robust vigil ok bro

zealous cypress May 23, 2020, 1:38 PM

#

The hacker get access to my account

robust vigil May 23, 2020, 1:38 PM

#

I had filled and sent the corrected form of pmis last time was 6 but I haven't received any reply on it.
Do we have to play 15mtches again?

@sand path dont really know what hes talking about, mind helping him out?

viscid canyon May 23, 2020, 1:42 PM

#

Hi pubg support

robust vigil May 23, 2020, 1:43 PM

#

Hey! how can i help you, @viscid canyon?

night cloak May 23, 2020, 1:44 PM

#

@robust vigil bro any idea by when nadeko will be online.

viscid canyon May 23, 2020, 1:44 PM

#

Is here asking about ban for no reason please?

craggy blade May 23, 2020, 1:44 PM

#

@night cloak better to ask that in Indian server. Link in #613267301243944960

robust vigil May 23, 2020, 1:44 PM

#

Can you explaing your question in details, @night cloak?

night cloak May 23, 2020, 1:44 PM

#

<@&639889499718942720> Someone is Accessing my friend fb account, he had already tried every options to secure his account, he changed his password, he has also done logged out from other devices. and he has logged in from gmail also which he can access and whenever he open the game it says " This account is connected to other device" and he is not able to play.
So plz we need social unlink feature back because he can unlink fb and play with gmail.

storm flumeBOT May 23, 2020, 1:44 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

viscid canyon May 23, 2020, 1:45 PM

#

??

nocturne trench May 23, 2020, 1:46 PM

#

Hello pubgMobile, I did not recover my account

night cloak May 23, 2020, 1:46 PM

#

@nocturne trench You have to wait till monday because the pubg team are enjoying their weekend and we are not able to play.

dense hatch May 23, 2020, 1:47 PM

#

@proven scaffold need 31 lvl acount

viscid canyon May 23, 2020, 1:47 PM

#

Hi I have a question please?

dense hatch May 23, 2020, 1:47 PM

#

For ranking up

robust vigil May 23, 2020, 1:48 PM

#

Whats the reason that you have been banned for, @viscid canyon?

proven scaffold May 23, 2020, 1:48 PM

#

@dense hatch thanks

dense hatch May 23, 2020, 1:48 PM

#

Np

nocturne trench May 23, 2020, 1:48 PM

#

But a long time has passed since the request

dense hatch May 23, 2020, 1:48 PM

#

@proven scaffold 31 lvl in addition of 1000 points

night cloak May 23, 2020, 1:48 PM

#

@night cloak Please contact the customer's service in-game and wait patiently.

nocturne trench May 23, 2020, 1:49 PM

#

@night cloak But a long time has passed since the request

viscid canyon May 23, 2020, 1:49 PM

#

No reason I RESPECT the rules

robust vigil May 23, 2020, 1:49 PM

#

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@viscid canyon

nocturne trench May 23, 2020, 1:50 PM

#

@night cloak. But a long time has passed since the request

frozen schooner May 23, 2020, 1:50 PM

#

when will zombie mode come???? again?

storm flumeBOT May 23, 2020, 1:50 PM

#

We currently do not have a specific release date for the upcoming update, @frozen schooner. Once we do, we will publish further information in #news.

night cloak May 23, 2020, 1:51 PM

#

@nocturne trench Hundred of thousands of players faced the issue. It may take a few more days.

#

@night cloak we are waiting patiently since 0.18.0 update and i think we have to wait patiently till 0.19.0 update and next bugs will be added, ohh god.
No more pressure uninstall the game @everyone

true fable May 23, 2020, 1:51 PM

#

😓

#

Fix the lag for low end device

sand path May 23, 2020, 1:52 PM

#

For PMIS related issues. Ask in the #pmis-support channel in the INDIAN SERVER.

https://discord.gg/hyrstsh

craggy blade May 23, 2020, 1:52 PM

#

@true fable Arsalan it's because of device.

true fable May 23, 2020, 1:52 PM

#

Ik 😓

#

@craggy blade r u husnain

robust vigil May 23, 2020, 1:52 PM

#

Play PUBGM LITE, @true fable.

viscid canyon May 23, 2020, 1:52 PM

#

But is there a solution

true fable May 23, 2020, 1:53 PM

#

@robust vigil pubg lite is not good

nocturne trench May 23, 2020, 1:53 PM

#

@night cloak. When I first made the request, he said that I must email from a new account and it was already the account itself

polar marshBOT May 23, 2020, 1:53 PM

#

@viscid canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 23, 2020, 1:53 PM

#

@true fable You are saying about low end device and we are facing lags in high end device also after 0.18.0 update.@everyone

robust vigil May 23, 2020, 1:53 PM

#

Well, only way you can have a beautiful experience is by getting a better phone. Its not easy for developers to optimise a beautiful game for low end devices. @true fable

night cloak May 23, 2020, 1:54 PM

#

@nocturne trench Well, for now just contact the customer's service in-game.

nocturne trench May 23, 2020, 1:54 PM

#

@night cloakI linked social media to a new account and submitted the request, and he said that he liked the correspondence from the new account and it was the account itself. Do you understand?

mighty zenith May 23, 2020, 1:54 PM

#

I got banned fo nothing.. My id is 5438668848 i swear i never used cheats or played with cheaters.. UnBan my account

night cloak May 23, 2020, 1:55 PM

#

@robust vigil what is the better phone then iphone xs max. We are still facing lags. Suggest me better phone than that. And transfer money to my accout to purchase that.

robust vigil May 23, 2020, 1:55 PM

#

Bans regarding this issue will be lifted in the coming days, @mighty zenith.

night cloak May 23, 2020, 1:56 PM

#

@nocturne trench You need to link the same social media account you have unlinked to the new profile. Otherwise, the devs won't be able to help you.

craggy blade May 23, 2020, 1:56 PM

#

Read #faq 4.9 @night cloak

nocturne trench May 23, 2020, 1:57 PM

#

@night cloakYes, the communication account is linked to a new account

night cloak May 23, 2020, 1:58 PM

#

@nocturne trench If you did it right, waiting is the only option you have.

nocturne trench May 23, 2020, 1:58 PM

#

@night cloak Thank you

unborn steppe May 23, 2020, 2:00 PM

#

Is the guncraft thing out ? If so where do you make from

robust vigil May 23, 2020, 2:00 PM

#

It is only available for a certain number of players, @unborn steppe. It will be available soon for everyone.

fickle wave May 23, 2020, 2:06 PM

#

How long does it take to recover an account?
Is it restored to know what to do?@night cloak

night cloak May 23, 2020, 2:07 PM

#

@fickle wave It can take a few days to a week, deepening on the information you have provided for the recovery.

patent thunder May 23, 2020, 2:09 PM

#

Does anyone know something new about the costs that are lost by unlinking account?

covert cedar May 23, 2020, 2:09 PM

#

Account name : Pro乄『TISLA』

Account ID : 5267623156

Hello, my phone has been hacked by a hacker and i had no longer control of it, but now i formated my phone to get the control of the phone back, the hacker took all my accounts and started to sabotage and use them until i pay for him to let my accounts released, but i didn't agree any thing he told me to do, So he played with my accounts and activated illegal programs and sabotaged them which let your respective company to have my account banned for 10 years,

I love pubg mobile and respect your policy so much,

May you re-activate my account so i can enjoy playing your beautiful piece of wark again please?

Thank you for your time.

polar marshBOT May 23, 2020, 2:10 PM

#

@covert cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path May 23, 2020, 2:10 PM

#

They will look into it. Please be patient.

rain thistle May 23, 2020, 2:12 PM

#

hello,
can i delete suspended account?

sand path May 23, 2020, 2:13 PM

#

@rain thistle no.

rain thistle May 23, 2020, 2:15 PM

#

@sand path
ok my suspended account was linked by Twitter and Facebook can i unlink Facebook from it

storm flumeBOT May 23, 2020, 2:15 PM

#

If you have encountered an issue with the account unlinking feature, @rain thistle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

haughty grove May 23, 2020, 2:15 PM

#

Hi, I need help, I bought 8200 uc online, I spend little and 6k uc got deducted saying unofficial purchase, then what ever uc I get from rp is also, getting deducted. I don't know what to do, please help

spring zephyr May 23, 2020, 2:17 PM

#

@haughty grove From where did you bought the UC?

haughty grove May 23, 2020, 2:17 PM

#

Gamersmall.com

spring zephyr May 23, 2020, 2:18 PM

#

@haughty grove Buying UC from unofficial sources will lead to a UC deduction.
You can't really do anything about this.

haughty grove May 23, 2020, 2:18 PM

#

Will they deduct all 8200 uc?

spring zephyr May 23, 2020, 2:19 PM

#

@haughty grove Contact in-game customer service for this issue.

haughty grove May 23, 2020, 2:19 PM

#

Cuz already lost 6k and every time. I get 30uc it keeps getting deducted

#

I litrelly spent 2 hours trying to get through a human ingame but it only goes to faq

#

Any way I can reach chat support?

rain peak May 23, 2020, 2:20 PM

#

When will unlink feature come again? Any one know?

storm flumeBOT May 23, 2020, 2:20 PM

#

If you have encountered an issue with the account unlinking feature, @rain peak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rain thistle May 23, 2020, 2:21 PM

#

i found my account banned for no reason????

spring zephyr May 23, 2020, 2:21 PM

#

@rain thistle 10yrs of ban?

rain thistle May 23, 2020, 2:21 PM

#

10 yrs@spring zephyr

#

yes

sly acorn May 23, 2020, 2:21 PM

#

i am experience highping but my internet speed is high, downloading at 5-6MBPS? what should i do ?

spring zephyr May 23, 2020, 2:22 PM

#

@rain thistle Read #faq 2.12

half abyss May 23, 2020, 2:22 PM

#

Hi

rain peak May 23, 2020, 2:22 PM

#

Reply my ans

storm flumeBOT May 23, 2020, 2:22 PM

#

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

rain thistle May 23, 2020, 2:23 PM

#

@spring zephyr
i read it but i didn't use any thing like this suddenly found my account banned

empty pike May 23, 2020, 2:23 PM

#

hackers come back

round horizon May 23, 2020, 2:24 PM

#

New guncraft saiga is free or not?

stark bay May 23, 2020, 2:25 PM

#

what i sould when my account got BANNED and i didn't do any thing and i F*** following the rulse and no one help me and no one answer me too WTF where is the game F****** Support

short eagle May 23, 2020, 2:26 PM

#

10 yrs?

clever crystal May 23, 2020, 2:26 PM

#

pubgm_fp

stark bay May 23, 2020, 2:26 PM

#

@short eagle 3 month

short eagle May 23, 2020, 2:27 PM

#

Read #faq 2.12 @stark bay

round horizon May 23, 2020, 2:28 PM

#

What about new guncraft weapon
It is free? Or not, i saw a lucky draw from 1 youtuber and first spin is free and for 1 spin game gives saiga

smoky locust May 23, 2020, 2:30 PM

#

Can i know the PUBG mobile Support email? Need to contact regarding a team?

round horizon May 23, 2020, 2:30 PM

#

Here is a screenshot

📎 Screenshot_20200523_173001_com.vanced.android.youtube.jpg

stark bay May 23, 2020, 2:31 PM

#

@short eagle WTF bro it's nothing

smoky locust May 23, 2020, 2:31 PM

#

@true lichen

short eagle May 23, 2020, 2:31 PM

#

@smoky locust PUBGMOBILE_CS@tencentgames.com

stark bay May 23, 2020, 2:32 PM

#

@short eaglei'm know it but bot answer me i need a really help not a bot

night cloak May 23, 2020, 2:32 PM

#

@round horizon The event will be available for more people in coming week.

round horizon May 23, 2020, 2:32 PM

#

Yes but
I can get a new weapon for free?

#

This is the reason why am i ask

night cloak May 23, 2020, 2:34 PM

#

It depends on the global release. If it gets rolled out before the event period, sure, @round horizon.

round horizon May 23, 2020, 2:34 PM

#

Bruh

#

K thx

night cloak May 23, 2020, 2:35 PM

#

@night cloak DO you wish to cancel the subscription?

stark bay May 23, 2020, 2:35 PM

#

where i CAN GET A HEEEELP

night cloak May 23, 2020, 2:35 PM

#

@stark bay Banned?

stark bay May 23, 2020, 2:36 PM

#

yes 3 month and i didn't break the rules and i was folloeing it

polar marshBOT May 23, 2020, 2:36 PM

#

@stark bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusk pumice May 23, 2020, 2:39 PM

#

emulator ban

#

Need help

#

I have been banned for 2 months emulator ban need help
5245200824

storm flumeBOT May 23, 2020, 2:40 PM

#

You can now access #emulator-chat and #emulator-support, @dusk pumice. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

gloomy onyx May 23, 2020, 2:45 PM

#

@sharp thistle thx bro mera rank aaa gya lvl 31 pe

night cloak May 23, 2020, 2:45 PM

#

@gloomy onyx English

woven rover May 23, 2020, 2:48 PM

#

Hlo

night cloak May 23, 2020, 2:48 PM

#

Hello

woven rover May 23, 2020, 2:49 PM

#

I wanted to rename my pubg name

#

With this font

#

Is anyone here?

#

@everyone

round horizon May 23, 2020, 2:54 PM

#

You need a rename card

night cloak May 23, 2020, 2:54 PM

#

@woven rover you can buy a rename card from shop to change name,idk whether that font works or not you can give it a try

storm flumeBOT May 23, 2020, 2:55 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

woven rover May 23, 2020, 2:57 PM

#

I want rename my id with that font and my clan member too

#

So help me to change my name with that font

night cloak May 23, 2020, 2:58 PM

#

@woven rover please do read the above message I send

woven rover May 23, 2020, 3:02 PM

#

I want confirmation

late bay May 23, 2020, 3:04 PM

#

I dont understand this game policies .... its so dumb ..... yesterday i got banned for a week for absolutely no reason..... and the msg says i teamed up with a hacker to boost my rank ( i wasn't even ranking up) .....i tried to contact the game to see what kind a bug is this but no one texted me back ........ so i switch to my other account played with my fans ..... turned of the game ...... went to bed .... woke up finding another 1 week ban for the same freaking reason ..... can some one help me ???

lunar kindle May 23, 2020, 3:05 PM

#

Hi pubg, what's going on europe servers? So many cheaters, like 7 on 10 games duo you can meet cheater???!??! They even dont hide, shooting thru walls etc

night cloak May 23, 2020, 3:05 PM

#

Help

📎 image0.jpg

loud stag May 23, 2020, 3:05 PM

#

Good

night cloak May 23, 2020, 3:06 PM

#

hi

#

I can’t login to my account with google play

📎 image0.jpg 📎 image1.jpg

#

Now say something, when will our ban be lifted @night cloak

storm flumeBOT May 23, 2020, 3:07 PM

#

If you have encountered an issue with the account unlinking feature, @frail path, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

frail path May 23, 2020, 3:07 PM

#

How can I unlink my Account i bought the Battle Pass but i got a new device

#

-_-

loud stag May 23, 2020, 3:07 PM

#

Write in youtube search googile play anew virsion

#

Lenk

craggy blade May 23, 2020, 3:08 PM

#

@frail path You want to log in your account in the new device?

frail path May 23, 2020, 3:08 PM

#

@craggy blade jeah

short oasis May 23, 2020, 3:08 PM

#

@frail path Hi . I have a problem that my Buggy account is linked to Twitter and the Twitter account is hacked and stolen and I want to disconnect it

craggy blade May 23, 2020, 3:08 PM

#

@frail path Which social media platform have you linked to your game?

frail path May 23, 2020, 3:08 PM

#

Facebook

hard zodiac May 23, 2020, 3:09 PM

#

Hi Soldier,

Thank you for your patience.

We are glad to inform you that, we made investigations and have made the necessary changes for the account which has fulfilled the requirements of the recovery. By now you should have got your account back. However, if you are still facing any issues with the account, please do contact us back with more details for the same by tapping on "New Conversation" option.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS Mobile!

Best regards,

Scott K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
They send it to me 2 weeks ago and nothing happen in my account

storm flumeBOT May 23, 2020, 3:09 PM

#

If you have encountered an issue with the account unlinking feature, @hard zodiac, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

frail path May 23, 2020, 3:09 PM

#

@short oasis jeah atm it doesnt work i tried it on the Platform itself

#

but it wont work

night cloak May 23, 2020, 3:09 PM

#

@short oasis how to qualify pmis

craggy blade May 23, 2020, 3:09 PM

#

@frail path log in your facebook account which is linked with game in the new device and then log in game with fb

#

In new Device

iron solstice May 23, 2020, 3:10 PM

#

@craggy blade what about my account

frail path May 23, 2020, 3:10 PM

#

@craggy blade thats the Point i lost my FB

#

Account

short oasis May 23, 2020, 3:10 PM

#

@night cloak @frail path l don't understand

frail path May 23, 2020, 3:10 PM

#

@short oasis i have the same Problem just give me a second

craggy blade May 23, 2020, 3:11 PM

#

@frail path Have you still access to your account?

prime ferry May 23, 2020, 3:11 PM

#

Can i ise BAGT app ???

frail path May 23, 2020, 3:11 PM

#

@craggy blade no

#

wait

#

you mean to my Pubg?

craggy blade May 23, 2020, 3:11 PM

#

Yes

frail path May 23, 2020, 3:11 PM

#

Yeah

#

i moved from Android to IOS so i cant use google play

night cloak May 23, 2020, 3:11 PM

#

@frail path @craggy blade any of you indian

short oasis May 23, 2020, 3:11 PM

#

@frail path please i need help

frail path May 23, 2020, 3:12 PM

#

@night cloak no

#

@short oasis wait

#

am i the Support ? xD

short oasis May 23, 2020, 3:12 PM

#

@frail path How do I contact PUBG to cancel the link?

craggy blade May 23, 2020, 3:12 PM

#

@frail path oh, try recovering your fb account. Otherwise wait for the unlinking feature to come again.

storm flumeBOT May 23, 2020, 3:12 PM

#

If you have encountered an issue with the account unlinking feature, @craggy blade, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

frail path May 23, 2020, 3:13 PM

#

@craggy blade ok thank u

lyric elbow May 23, 2020, 3:13 PM

#

@frail path contact in game customer support.... go through #faq subpoint 2.5

night cloak May 23, 2020, 3:13 PM

#

@short oasis what's the issue

craggy blade May 23, 2020, 3:13 PM

#

You're welcome

frail path May 23, 2020, 3:13 PM

#

@lyric elbow :3

short oasis May 23, 2020, 3:14 PM

#

@night cloak Hi . I have a problem that my PUBG account is linked to Twitter and the Twitter account is hacked and stolen and I want to disconnect it

prime ferry May 23, 2020, 3:14 PM

#

Will it lead to BAN if i use BAGT APP?

night cloak May 23, 2020, 3:14 PM

#

@short oasis is there any other account linked with it

storm flumeBOT May 23, 2020, 3:14 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @prime ferry.

ivory haven May 23, 2020, 3:15 PM

#

If we play a 3 men squad match in PMIS ingame qualifiers. Will it be added to the 15 matches?

short oasis May 23, 2020, 3:15 PM

#

@night cloak Yes on Facebook, but the person who took the Twitter bother me a lot

storm flumeBOT May 23, 2020, 3:15 PM

#

Please refer to subpoint #2.5 in #faq for further information, @short oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

craggy blade May 23, 2020, 3:15 PM

#

@ivory haven Ask about pmis in Indian server link in #613267301243944960

night cloak May 23, 2020, 3:16 PM

#

Make sure to change the password of twitter and enable 2FA @short oasis

viral drum May 23, 2020, 3:19 PM

#

hi

spring zephyr May 23, 2020, 3:19 PM

#

@viral drum Please state your problem.

viral drum May 23, 2020, 3:20 PM

#

I logged into my account on the Vietnamese version
I did not know the language well and linked it to the version
I want to return my account to the global version

storm willow May 23, 2020, 3:21 PM

#

@viral drum it’s not possible, you may try asking ingame customer support

viral drum May 23, 2020, 3:22 PM

#

I did this but no response

iron solstice May 23, 2020, 3:22 PM

#

@night cloak what about my account ?

storm flumeBOT May 23, 2020, 3:22 PM

#

Please refer to subpoint 2.9 in #faq for further information, @viral drum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cold otter May 23, 2020, 3:26 PM

#

@sand path r u there

strange citrus May 23, 2020, 3:29 PM

#

This person broke the laws. Can you punish him?

📎 xxxxxxxx.mp4

short oasis May 23, 2020, 3:32 PM

#

Hi . I have a problem that my PUBG account is linked to Twitter and the Twitter account is hacked and stolen and I want to disconnect it

feral knoll May 23, 2020, 3:32 PM

#

@strange citrus report him in #cheater-reports

night cloak May 23, 2020, 3:32 PM

#

I got a two-month ban. Just a friend logged in from the phone on the same account and got Ban at the same moment

📎 Untitled.png

feral knoll May 23, 2020, 3:33 PM

#

@short oasis the unlink future is disabled. contact Twitter customer service to recover your account

storm flumeBOT May 23, 2020, 3:33 PM

#

If you have encountered an issue with the account unlinking feature, @feral knoll, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak May 23, 2020, 3:33 PM

#

@young wharfRTATOR

woven rover May 23, 2020, 3:33 PM

#

Afk means

craggy blade May 23, 2020, 3:33 PM

#

@woven rover away from keyboard

woven rover May 23, 2020, 3:34 PM

#

Ohh

#

In brief?

#

Tell

craggy blade May 23, 2020, 3:36 PM

#

Afk is an abbreviation for away from keyboard. It lets people know that you will not be at your keyboard for a while, or that you will not be online for a period of time. @woven rover

woven rover May 23, 2020, 3:36 PM

#

Ohk

#

Thanks

craggy blade May 23, 2020, 3:37 PM

#

Welcome :)

woven rover May 23, 2020, 3:38 PM

#

Pubgmoblile should add this font ᎠEVIL𒆜KRISHUU

#

So i can change my name

spring zephyr May 23, 2020, 3:38 PM

#

@woven rover You can give your feedbacks in the #old channel.

woven rover May 23, 2020, 3:38 PM

#

Ok

maiden tree May 23, 2020, 3:41 PM

#

Hi

cold otter May 23, 2020, 3:41 PM

#

@normal fulcrum how can i get access for cheater-report i cant able to write there i need to report hackers and he still doing streaming

📎 unknown.png

spring zephyr May 23, 2020, 3:42 PM

#

@cold otter The #cheater-reports channel is closed at this moment. It will be opened again on Monday.

glass prawn May 23, 2020, 3:42 PM

#

📎 Screenshot_20200522_162716_com.tencent.ig.jpg

maiden tree May 23, 2020, 3:43 PM

#

I was linked my pubg acc with Facebook and google play game. But that linked Facebook acc was lose. And now I was changed IOS. So how can I log in my pubg acc😞

spring zephyr May 23, 2020, 3:43 PM

#

@glass prawn 2 months of a ban and do you use emulator?

glass prawn May 23, 2020, 3:43 PM

#

Can you help me?

night cloak May 23, 2020, 3:43 PM

#

is that a reason to ban if my husband and I use an account. I am currently in Germany and he is in Turkey

spring zephyr May 23, 2020, 3:43 PM

#

@maiden tree Recover your Facebook account.

maiden tree May 23, 2020, 3:44 PM

#

Now my Facebook acc was deleted

lyric elbow May 23, 2020, 3:44 PM

#

@maiden tree go through 2.5 subpoint in #faq and contact in game customer service

feral knoll May 23, 2020, 3:46 PM

#

@glass prawn you teamed up with a cheater

glass prawn May 23, 2020, 3:46 PM

#

NO

#

No

elfin canopy May 23, 2020, 3:46 PM

#

@cold otter DM me.

feral knoll May 23, 2020, 3:47 PM

#

@glass prawn if you didn't you will be able to open your account soon

elfin canopy May 23, 2020, 3:48 PM

#

Cab you translate what does it say, @glass prawn?

glass prawn May 23, 2020, 3:51 PM

#

I was on the live broadcast.

cold otter May 23, 2020, 3:51 PM

#

@cold otter DM me.
@elfin canopy sorry i can only give to staff mods or admin not others not mind

glass prawn May 23, 2020, 3:51 PM

#

We were in the rum.

elfin canopy May 23, 2020, 3:52 PM

#

@sand path ^

glass prawn May 23, 2020, 3:52 PM

#

Then they brought me in the room.

elfin canopy May 23, 2020, 3:52 PM

#

Do you play on emulator, @glass prawn?

storm flumeBOT May 23, 2020, 3:53 PM

#

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @cold otter:

:white_small_square: http://bit.ly/37Lgfbm

sand path May 23, 2020, 3:54 PM

#

@cold otter got it

#

But its sunday so it may not happen.

glass prawn May 23, 2020, 3:55 PM

#

No, I'm a phone.

short oasis May 23, 2020, 3:55 PM

#

@elfin canopy Hi . I have a problem that my PUBG account is linked to Twitter and the Twitter account is hacked and stolen and I want to disconnect it

storm flumeBOT May 23, 2020, 3:56 PM

#

Please refer to subpoint #2.5 in #faq for further information, @short oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT May 23, 2020, 3:56 PM

#

@glass prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet vault May 23, 2020, 3:58 PM

#

Has anyone got the guncraft feature unlocked? Some of my friends have it but I didn't get it though

lyric elbow May 23, 2020, 3:58 PM

#

@velvet vault it will be available soon. It's under testing

velvet vault May 23, 2020, 3:58 PM

#

Okay thanks

night cloak May 23, 2020, 4:05 PM

#

help

📎 Untitled.png

storm flumeBOT May 23, 2020, 4:06 PM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

tawdry tartan May 23, 2020, 4:06 PM

#

Please ban them

📎 Screenrecorder-2020-05-23-21-31-41-895.mp4

storm flumeBOT May 23, 2020, 4:06 PM

#

Hello, @tawdry tartan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

short oasis May 23, 2020, 4:07 PM

#

Hi . I have a problem that my PUBG account is linked to Twitter and the Twitter account is hacked and stolen and I want to disconnect it

ocean thicket May 23, 2020, 4:16 PM

#

There was a problem with my internet connection and my account was closed 10 years ago by mistake. Please solve the problem and recover the account

📎 IMG_20200414_121707_648.jpg

storm flumeBOT May 23, 2020, 4:17 PM

#

Please refer to subpoint #2.5 in #faq for further information, @short oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin canopy May 23, 2020, 4:17 PM

#

Can you post a screenshot, @ocean thicket?

formal locust May 23, 2020, 4:20 PM

#

Anyone know where I can find the vending machines please. Which play and map ?

ocean thicket May 23, 2020, 4:24 PM

#

This is the date my account was closed and I want to get it back because I haven't used any of the game's cheat programs and I've been playing with this account since Season 2 of the game ID..6417060148

📎 IMG-20200504-WA0004.jpg

elfin canopy May 23, 2020, 4:25 PM

#

Miramar, @formal locust. It's almost all over the cities except for 2-3.

Though you may use #pubg-mobile for the purpose.

polar marshBOT May 23, 2020, 4:26 PM

#

@ocean thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent thunder May 23, 2020, 4:28 PM

#

@sand path something new about lost account unlinking? Sorry for asking, I have to wait. but I am in a hospital because I am a cancer patient and what I have fun here is playing pubg and it is not the same to play without one's account

sage mica May 23, 2020, 4:36 PM

#

@lime juniper

📎 IMG-20200523-WA0110.jpg

#

is this u?

#

if yes.. which giveaway is this and how you whatsapp on his no. but the guy you want is me? pubgm_fp

elfin canopy May 23, 2020, 4:39 PM

#

It's a scam, @sage mica.

sage mica May 23, 2020, 4:39 PM

#

pubgm_LUL lmfao

#

thought so.. cuz i remember not giving any such details.. or participating

#

he didn't even do his homework

south island May 23, 2020, 4:42 PM

#

Pubg Mobile Support , Can I get an answer for being panned for a week without even playing for two days, and the cheater I had in my friends I didn't play with him even a single match of any kind .So why do I get to be banned for things I didn't do.My id 5551613812

📎 20200523_183818.jpg

#

I reported over 100 cheater in the last month and none of them were panned yet execpt for two or three of them and when you even try to fix the game you let cheaters play and ruin the game for others and nothing happens to them no matter what .
I play using an emulater (Prime OS) and i left the game for 2 days because every match must have 2 or 3 cheater and nothing happens to them .

feral knoll May 23, 2020, 4:51 PM

#

@south island and one of that cheaters is your friend

south island May 23, 2020, 4:53 PM

#

@the NOOB He used cheating two days ago and I haven't play with him for over a week or two

vivid merlin May 23, 2020, 4:54 PM

#

@south island please note. that if you reported someone for cheating and they werent banned that means there was a lack of evidence/proof to show that they were cheating

trim shuttle May 23, 2020, 4:54 PM

#

This game is only made for making money non of them are replying us we spend a ton of money to upgrade skins and so on

south island May 23, 2020, 4:55 PM

#

I was killed by a lot of cheaters using speed and magic bullets so what evidence do you want more than that

#

I don't care about cheater because the game can't fix them no matter what happens I just want my account back .
I didn't play with cheater my k/d is just a normal 1.75 and I was in diamond iv just an normal player ,and i was banned becuase one in my friends list used cheating

storm flumeBOT May 23, 2020, 5:01 PM

#

If you have encountered an issue with the account unlinking feature, @south island, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

vivid merlin May 23, 2020, 5:02 PM

#

@south island if your account was banned please click file claim we cannot help unban accounts here

night cloak May 23, 2020, 5:11 PM

#

Hey

#

I need some help

vivid merlin May 23, 2020, 5:13 PM

#

@night cloak what's the issue.?

wicked falcon May 23, 2020, 5:13 PM

#

Hey guys
can some one help me out
There is a tournament called pmis going on for India and it says there should be 4 players registered players
And no randoms
But we have played 3v4 and 2v4
Will this get counted
Help me .

night cloak May 23, 2020, 5:13 PM

#

The servers are down for me

vivid merlin May 23, 2020, 5:13 PM

#

@wicked falcon for queries regarding pmis join the indian pubgm server in #613267301243944960

wicked falcon May 23, 2020, 5:14 PM

#

Okay!

vivid merlin May 23, 2020, 5:14 PM

#

@night cloak can you get into the log in screen?

night cloak May 23, 2020, 5:14 PM

#

Yeah

#

📎 Screenshot_20200523-224101_PUBG_MOBILE.jpg

vivid merlin May 23, 2020, 5:14 PM

#

try to do a routine repair and see if that works

night cloak May 23, 2020, 5:14 PM

#

Ok

vivid merlin May 23, 2020, 5:14 PM

#

or you can refer to #faq 4.10

wicked falcon May 23, 2020, 5:15 PM

#

@vivid merlin there is no such link in #613267301243944960

vivid merlin May 23, 2020, 5:15 PM

#

if you look underneath the language roles it will show a list of regions india should be underneath that and just click it @wicked falcon

wicked falcon May 23, 2020, 5:15 PM

#

Okay!

cosmic gazelle May 23, 2020, 5:17 PM

#

How to delete the messages which I've sent in my clan

vivid merlin May 23, 2020, 5:18 PM

#

@cosmic gazelle there is no such way to delete clan messages

cosmic gazelle May 23, 2020, 5:19 PM

#

What😳there should be an option, add it in a future update

vivid merlin May 23, 2020, 5:20 PM

#

@cosmic gazelle you may put your request for that option in #old, however if you want a message to not be seen you could always type a bunch in the chat and let it fall

cosmic gazelle May 23, 2020, 5:21 PM

#

Owke bruh

night cloak May 23, 2020, 5:21 PM

#

Um the routine repair did not work

vivid merlin May 23, 2020, 5:22 PM

#

@night cloak ok please refer to faq 4.10 in #faq on how to solve it

smoky sluice May 23, 2020, 5:26 PM

#

Hello, I have removed my account and I am not doing anything that I would like to recover

storm flumeBOT May 23, 2020, 5:27 PM

#

If you have encountered an issue with the account unlinking feature, @smoky sluice, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

smoky sluice May 23, 2020, 5:29 PM

#

I removed my account from Facebook from an update reason

#

I removed my account from Facebook from an update reason

jaunty bridge May 23, 2020, 5:33 PM

#

Can You Do ANY THING FOR Hackers

sonic breach May 23, 2020, 5:33 PM

#

This game is just made to suck money from people

#

no admins are replying

#

lmao

#

sad

sharp thistle May 23, 2020, 5:34 PM

#

@sonic breach they may be off😏

jaunty bridge May 23, 2020, 5:34 PM

#

Hackers IN Every GAME

hexed axle May 23, 2020, 5:35 PM

#

Still nothing new for people who frozen their accounts for 2 months? because of the same gameloop that did not update anything and unfairly blocked many accounts

feral knoll May 23, 2020, 5:36 PM

#

@smoky sluice contact customer service in game

smoky sluice May 23, 2020, 5:36 PM

#

كيف بدي احكي مع شركة

storm flumeBOT May 23, 2020, 5:36 PM

#

Please do not use any other language aside from English in this channel, @smoky sluice. Refer to #613267301243944960 for language channels.

vivid merlin May 23, 2020, 5:37 PM

#

@hexed axle like I said previously there is hundreds of thousands with frozen accounts right now its only been a couple days it will take time for them to unfreeze every single account be patient

worldly violet May 23, 2020, 5:38 PM

#

Sir i have a question

vivid merlin May 23, 2020, 5:38 PM

#

@worldly violet what's the question.?

smoky sluice May 23, 2020, 5:38 PM

#

I removed my account from Facebook from an update reason

vivid merlin May 23, 2020, 5:39 PM

#

@smoky sluice please contact customer service

hexed axle May 23, 2020, 5:39 PM

#

@vivid merlin I hope that you can later report that the freezing of the accounts has been lifted, I do not want to continue trying to log in my account for fear that the suspension will be extended, I hope this error is not long

worldly violet May 23, 2020, 5:39 PM

#

Iqoo 3 me or rog 2 jese phones me air triggers aate he to kya hum log air triggers vale phones me national or international tournaments khel skte he?

smoky sluice May 23, 2020, 5:39 PM

#

I want to contact customer service

vivid merlin May 23, 2020, 5:40 PM

#

@worldly violet please state your issue in english, I cannot help you if its not.

worldly violet May 23, 2020, 5:40 PM

#

Ok

smoky sluice May 23, 2020, 5:40 PM

#

I want to contact customer service

vivid merlin May 23, 2020, 5:40 PM

#

@smoky sluice please read faq 5.3 in #faq on how to contact customer service

smoky sluice May 23, 2020, 5:41 PM

#

☹️😔😔

worldly violet May 23, 2020, 5:42 PM

#

Iqoo 3 and rog 2 phones comes with air triggers so is that possible like we can't enter in national international tournaments with those phones or is there any restrictions will come for it or already have restrictions for it

#

That air triggered phones are not allowed

#

For tournaments

#

@vivid merlin

quick thorn May 23, 2020, 5:44 PM

#

Hlo i need same help

vivid merlin May 23, 2020, 5:45 PM

#

@worldly violet I am sorry but I cannot answer that because I do not know if those phones are restricted for having air triggers or not

worldly violet May 23, 2020, 5:46 PM

#

So what should i do

#

😅 Is there anyone who can help me out

vivid merlin May 23, 2020, 5:48 PM

#

@worldly violet you can contact customer service and ask they might be able to help

worldly violet May 23, 2020, 5:48 PM

#

Ok thanks

cold sandal May 23, 2020, 5:49 PM

#

what is osu?

vivid merlin May 23, 2020, 5:50 PM

#

@cold sandal this channel is for pubg support related issues you can ask or have a conversation in #chat or #pubg-mobile

cold sandal May 23, 2020, 5:50 PM

#

oh sorry I didn't saw the name of channel

round horizon May 23, 2020, 5:52 PM

#

What lvl i need to go to cheer Park?

atomic mural May 23, 2020, 5:56 PM

#

Any agents online.

fast whale May 23, 2020, 6:01 PM

#

Please help !! I spent for this gun more than 100$! I have a problem with m416!! death effect from scarl on my m416! Please change this !

📎 image0.png 📎 image1.png

feral knoll May 23, 2020, 6:03 PM

#

@atomic mural state your problem they will answer you when available

#

@fast whale can you record it ? video?

fast whale May 23, 2020, 6:17 PM

#

@fast whale can you record it ? video?
@feral knoll yes , of course ! No problem

hollow bronze May 23, 2020, 6:27 PM

#

Hello

#

Can any one help me?

#

*any one can help me?

fast whale May 23, 2020, 6:28 PM

#

@fast whale can you record it ? video?
@feral knoll

📎 video0.mov

vivid merlin May 23, 2020, 6:31 PM

#

@fast whale have you tried doing a routine repair to the game?

#

@hollow bronze hello. what's the issue?

hollow bronze May 23, 2020, 6:32 PM

#

I think I got an unfair band I used an outdated emulator because I had problems with gameloop

fast whale May 23, 2020, 6:32 PM

#

@fast whale have you tried doing a routine repair to the game?
@vivid merlin Yes, of course ! I did several times

hollow bronze May 23, 2020, 6:32 PM

#

I got banned for 2 monthes

vivid merlin May 23, 2020, 6:34 PM

#

@hollow bronze emu?

hollow bronze May 23, 2020, 6:34 PM

#

Simulator

empty anchor May 23, 2020, 6:35 PM

#

Hi

#

I need help

storm flumeBOT May 23, 2020, 6:35 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @empty anchor. Remember to read through #faq before asking questions in the support channels.

hollow bronze May 23, 2020, 6:35 PM

#

It's name is smart gaga

empty anchor May 23, 2020, 6:35 PM

#

My account was banned for 10 years

#

Because my iphone was Jailbroken

#

But i did not install any cheat

#

Did not *

vivid merlin May 23, 2020, 6:36 PM

#

@empty anchor please click file claim we cannot help in the process of unbanning accounts

#

@hollow bronze how long was the ban?

hollow bronze May 23, 2020, 6:36 PM

#

2 months

empty anchor May 23, 2020, 6:37 PM

#

Yes i know you cannot unban, but does jailbreak really bans acc?

vivid merlin May 23, 2020, 6:37 PM

#

@hollow bronze it is a glitch with gameloop and they are aware and trying to fix it

fast whale May 23, 2020, 6:37 PM

#

@fast whale what about my problem ? Please help , I spent money for this ((((

vivid merlin May 23, 2020, 6:37 PM

#

@empty anchor I cannot say for certain that it will or wont I dont have enough information about that you can ask customer service

polar marshBOT May 23, 2020, 6:37 PM

#

@empty anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow bronze May 23, 2020, 6:38 PM

#

When I got the band I did not use the gameloop

vivid merlin May 23, 2020, 6:38 PM

#

@fast whale have you tried uninstalling reinstalling?

polar marshBOT May 23, 2020, 6:38 PM

#

@hollow bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast whale May 23, 2020, 6:39 PM

#

@fast whale have you tried uninstalling reinstalling?
@vivid merlin yes ,of course ! I did it three times

vivid merlin May 23, 2020, 6:39 PM

#

@fast whale contact customer service and ask then you can also report this issue in #old

urban spire May 23, 2020, 6:40 PM

#

I lost my account by unlink it with my twitter account and its not linked with other social media account !!!!

storm flumeBOT May 23, 2020, 6:40 PM

#

If you have encountered an issue with the account unlinking feature, @urban spire, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

fast whale May 23, 2020, 6:42 PM

#

@fast whale contact customer service and ask then you can also report this issue in #old
@vivid merlin I am contact with them , but they don’t answer me ((( I send them message about this problem 3 weeks ago! And I can’t write in #old ! Why?

#

I don’t have a button “send message “ in feedback? Why?

📎 image0.png

vivid merlin May 23, 2020, 6:44 PM

#

@fast whale because you have already typed in feedbacks previously and there is a cooldown delay

storm flumeBOT May 23, 2020, 6:47 PM

#

Please refer to this channel's pinned messages for further information, @fast whale:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

fast whale May 23, 2020, 6:47 PM

#

@fast whale because you have already typed in feedbacks previously and there is a cooldown delay
@vivid merlin my last mess was a week ago

night cloak May 23, 2020, 6:47 PM

#

When I join game and jump from plane my game stops and kick me out, what should I do?

vivid merlin May 23, 2020, 6:47 PM

#

@night cloak do a routine repair

icy lava May 23, 2020, 6:49 PM

#

📎 IMG-20200520-WA0008.jpg

rocky phoenix May 23, 2020, 6:52 PM

#

‎‏ I have video for Hacker

short eagle May 23, 2020, 6:53 PM

#

Wait for #cheater-reports to open next week and you could report them there with id @rocky phoenix

grizzled python May 23, 2020, 6:59 PM

#

Good afternoon, then, my Facebook account was hacked and banned, I kindly ask someone to help with this, I am Brazilian and I know little English. So, as my PUBG account was linked with Facebook, I also can't access it, but a friend sent me an image and someone else is using this account of mine, is it possible, for example, to transfer this account of mine that was linked with Facebook to another account on Google ??

#

Please

storm flumeBOT May 23, 2020, 7:01 PM

#

Please refer to subpoint 2.5 in #faq for further information, @grizzled python. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rocky phoenix May 23, 2020, 7:01 PM

#

@short eagle Why can't report now?

short eagle May 23, 2020, 7:02 PM

#

Read the latest msg send there

rocky phoenix May 23, 2020, 7:04 PM

#

@short eagle Thank you

grizzled python May 23, 2020, 7:04 PM

#

As I said my English is not very good, I need someone to help me directly, if possible, I've been trying for weeks

light atlas May 23, 2020, 7:07 PM

#

My Facebook account was hacked and banned, I kindly ask someone to help with this, I am indian and I know little English. So, as my PUBG account was linked with Facebook, I also can't access it, but a friend sent me an image and someone else is using this account of mine, is it possible, for example, to transfer this account of mine that was linked with Facebook to another account on Google ??

grizzled python May 23, 2020, 7:08 PM

#

?

light atlas May 23, 2020, 7:09 PM

#

📎 IMG-20200524-WA0002.jpg

#

My profile pic was changed

feral knoll May 23, 2020, 7:10 PM

#

@light atlas you cant transfer your account. you need to recover your facebook account

light atlas May 23, 2020, 7:10 PM

#

My account was banned

#

Please recover my account

storm willow May 23, 2020, 7:10 PM

#

Contact customer support

storm flumeBOT May 23, 2020, 7:10 PM

#

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

light atlas May 23, 2020, 7:11 PM

#

How to recover my account

grizzled python May 23, 2020, 7:11 PM

#

@light atlas Tanks😫

light atlas May 23, 2020, 7:12 PM

#

Give me some idea to recover my account

night cloak May 23, 2020, 7:13 PM

#

My Pubg account was linked to a Gmail account and a Facebook account. I have disconnected it from the Gmail account and I cannot access the Facebook account due to its malfunction. I logged in with a new Pubg account linked to the same dismounted Gmail account, and I also dismounted it and then again I created a new account and linked it to the same Gmail account, and I followed the steps from customer service to retrieve it, but unfortunately I received a response that there is an error in the account And I think the reason is that I created a new account linked to the same previous Gmail account and removed it. How can I recover my old account?

grizzled python May 23, 2020, 7:16 PM

#

@night cloak What are these customer service steps? I must try too

light atlas May 23, 2020, 7:17 PM

#

@grizzled python do you recover ur account?

night cloak May 23, 2020, 7:18 PM

#

@EriK
Inside the game customer service.

grizzled python May 23, 2020, 7:19 PM

#

@light atlas No, the same thing happened to you and I don't know what to do to try to recover my account, I need to recover, I spent a lot of money on it

#

@night cloak Thanks I'll try

sour karma May 23, 2020, 7:23 PM

#

When I launch PUBGM without headphones and plug in them in game I can't speak in mic

fast crown May 23, 2020, 7:36 PM

#

I could a hacker That is Aim Boting .

📎 Screen_Recording_20200523-171122_1.gif

sacred fable May 23, 2020, 7:42 PM

#

Hello support , my account got banned for no reason and I send requests to support they didn’t help me , I didn’t used hack on my account and i got banned I’m playing from season 3 please give me a help with this issue id : 5244454733

📎 image0.png

short eagle May 23, 2020, 7:42 PM

#

@sacred fable contact in game support

torn salmon May 23, 2020, 7:45 PM

#

l linked my game with phone number and l still cant unlink my google

storm flumeBOT May 23, 2020, 7:45 PM

#

If you have encountered an issue with the account unlinking feature, @torn salmon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

mossy adder May 23, 2020, 7:47 PM

#

Cheaters playing duos in solo

📎 image0.png

trim cipher May 23, 2020, 7:47 PM

#

576415122

#

ايدي

#

حسابي تقفل

storm flumeBOT May 23, 2020, 7:47 PM

#

Please do not use any other language aside from English in this channel, @trim cipher. Refer to #613267301243944960 for language channels.

trim cipher May 23, 2020, 7:49 PM

#

My account is locked out, so don't open it

#

576415122 id

pulsar gyro May 23, 2020, 7:50 PM

#

How to report a in game cheater here

short eagle May 23, 2020, 7:50 PM

#

If u have video evidence you could report them in #cheater-reports when it opens next week with id @pulsar gyro

trim cipher May 23, 2020, 7:51 PM

#

Where do I go to open my account, teach me

marble finch May 23, 2020, 7:52 PM

#

l play pubg mobile on emilator. But sometimes l play on phone. Will they ban my account for this?

pulsar gyro May 23, 2020, 7:52 PM

#

Okay! are there any specific rules? i already uploaded the evidence on YT. waiting for reopening @short eagle

short eagle May 23, 2020, 7:54 PM

#

Not that I am aware of

marble willow May 23, 2020, 7:56 PM

#

Help!! Related to pubg emulator. In Tencent gaming buddy when eva I start a random squad match each time I get hacker in team and when I try to report hackers their names are not showing on that pop up list. Why its like that? Is it because they are using paid hacks or something? Each time I report hackers in-game they are not getting banned why pubgm?

night cloak May 23, 2020, 7:57 PM

#

U dont see their names? @marble willow .

#

Its probably cuz they use specual sysmbols or something. Idk.

#

Special*

marble willow May 23, 2020, 7:58 PM

#

No their names are not showing is that something powerful coding?

#

No ! Just even simple names are also not showing

trail sonnet May 23, 2020, 7:58 PM

#

Hey, how i can see old matches results in PUBG mobile. Like 1 day ago.

#

Is there anyway?

night cloak May 23, 2020, 7:59 PM

#

@marble willow, Can u screenshot that please?

ebon nacelle May 23, 2020, 8:00 PM

#

It's a bug since the most recent update @marble willow

marble willow May 23, 2020, 8:00 PM

#

@night cloak now I don't have any of them ..next day I will surely take screenshot

night cloak May 23, 2020, 8:00 PM

#

@ebon nacelle Sure? Cuz i never had that Issue

ebon nacelle May 23, 2020, 8:01 PM

#

Yes @night cloak sometimes it happens and sometimes it'll be fine and show their name like it's supposed to

trail sonnet May 23, 2020, 8:02 PM

#

Hey, how i can see old matches results in PUBG mobile. Like 1 day older matches. @night cloak please help!

marble willow May 23, 2020, 8:02 PM

#

@ebon nacelle are you sure? No it happens all time ...even when I copy their ID number and report it seperately on their profile also names are not showing up

ebon nacelle May 23, 2020, 8:03 PM

#

Yes the same thing is happening for me bro @marble willow didn't have this issue either before the most recent update

marble willow May 23, 2020, 8:04 PM

#

@ebon nacelle okay hope for the next update fix..and one more thing ...will I get banned like on random match my teammate was a hacker..he wiped everyone

ebon nacelle May 23, 2020, 8:05 PM

#

No you shouldn't unless you're repeatedly playing with that same hacker @marble willow

marble willow May 23, 2020, 8:05 PM

#

Not only one match when ever I play randomly I used to get hackers

trail sonnet May 23, 2020, 8:06 PM

#

Guys please help^

marble willow May 23, 2020, 8:06 PM

#

@trail sonnet oh bro I think it's not possible

trail sonnet May 23, 2020, 8:06 PM

#

Damn

#

I literally need that match screenshot.

#

I am doing PMIS

edgy copper May 23, 2020, 8:07 PM

#

How can I remove from my Facebook account, knowing that I don't have a Facebook account because I forgot my password?

trail sonnet May 23, 2020, 8:07 PM

#

FML

marble willow May 23, 2020, 8:08 PM

#

@edgy copper I think go to linked apps in Facebook app or website you can find pubg in that just remove it

edgy copper May 23, 2020, 8:09 PM

#

I don’t have it

#

I forgot my password

marble willow May 23, 2020, 8:09 PM

#

@edgy copper click on forget password and try to recover that account

proper garden May 23, 2020, 8:10 PM

#

Hlo

#

We have registered for pmis and we have not recieved the confirmation mail but we have played our 15 matches help!!

trail sonnet May 23, 2020, 8:12 PM

#

I guess top 248 teams will be selected.

#

If you got selected you will receive an email

proper garden May 23, 2020, 8:12 PM

#

Not that bro we havent recieved the confirmation mail of registration

trail sonnet May 23, 2020, 8:13 PM

#

Ohh

proper garden May 23, 2020, 8:13 PM

#

Yes but in page it was showing that u been registered

#

😭

trail sonnet May 23, 2020, 8:13 PM

#

Damn.

feral sail May 23, 2020, 8:21 PM

#

📎 Screenshot_2020-05-24-01-31-17-331_com.tencent.ig.jpg

#

Why do i get this update

#

I've been able to play normally even today

#

It has happened before and if I download, I have to re-download all game data, taking up double the required size

bold tapir May 23, 2020, 8:23 PM

#

hi please my account banned why ?
id : 5454893939
name: ＨＡＤＥＥＬٰ

short eagle May 23, 2020, 8:24 PM

#

Read #faq 2.12 @bold tapir

loud lantern May 23, 2020, 8:27 PM

#

To protect your youngers user we are unble to offer you quick chat fungtione. How to fix this problem.
Player ID:5654981111
Player Name:GamePlayTime
Please fix this mic problem otherwise give me a good solution

📎 Screenshot_20200524-0225252.png

shy mist May 23, 2020, 8:35 PM

#

@loud lantern it's because u've chosen below 18 as ur age..

golden latch May 23, 2020, 8:37 PM

#

Anyone playing on iPad having trouble with mini map opening at random?

trim cipher May 23, 2020, 8:37 PM

#

‏•【Ｍｏｎｔａ

‏・576415122 iD:

・10/2/2019)

(2019/2/10)

‏My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.

shy mist May 23, 2020, 8:38 PM

#

@trim cipher Stop lying dude...😂

polar marshBOT May 23, 2020, 8:44 PM

#

@trim cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tame narwhal May 23, 2020, 8:56 PM

#

i want unlink twitter

elfin canopy May 23, 2020, 8:57 PM

#

Unlinking feature has been disabled as for now, @tame narwhal.

tame narwhal May 23, 2020, 8:57 PM

#

my account hacked

#

someone link in twitter

#

i see him try to join my account and i go to facebook and i changed password

#

but he link in twitter

storm flumeBOT May 23, 2020, 8:58 PM

#

Please refer to subpoint #2.5 in #faq for further information, @tame narwhal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tame narwhal May 23, 2020, 8:59 PM

#

@elfin canopy ?

elfin canopy May 23, 2020, 8:59 PM

#

Refer to subpoint 2.5 of #faq

subtle spoke May 23, 2020, 9:04 PM

#

Hello, when I switch mail in Android game center to login into another account, in pubg only see the old mail, all other games work normally when I switch mail only problem with pubg

feral knoll May 23, 2020, 9:06 PM

#

@subtle spoke screenshoot?

subtle spoke May 23, 2020, 9:10 PM

#

Yes so here in game play center

winged umbra May 23, 2020, 9:10 PM

#

How to access my account? Linked it to Twitter, can't open my Twitter account either. I have all my sensitivity and controls on that account :/

subtle spoke May 23, 2020, 9:10 PM

#

📎 Screenshot_2020-05-24-01-07-35.png

night cloak May 23, 2020, 9:11 PM

#

I have a big problem

#

With my linked account

feral knoll May 23, 2020, 9:11 PM

#

@subtle spoke i mean when it only shows 1 email

storm willow May 23, 2020, 9:12 PM

#

What’s the issue ? @night cloak

subtle spoke May 23, 2020, 9:12 PM

#

📎 Screenshot_2020-05-24-01-09-12.png

#

This one inside game

restive copper May 23, 2020, 9:13 PM

#

I was changing my name to blessLovely from LovelyBroken and the game glitched or something and now my name is blessLovelyBro and I legit just wasted uc for that bs

subtle spoke May 23, 2020, 9:14 PM

#

@feral knoll

night cloak May 23, 2020, 9:14 PM

#

@storm willow i linked a Twitter account , And I deleted the account long time ago , Now I cant use my photo on my profile and i the Twitter account dose not exist

bitter delta May 23, 2020, 9:17 PM

#

hello I have problem, anyone can help me?

hallow merlin May 23, 2020, 9:17 PM

#

Hi

bitter delta May 23, 2020, 9:17 PM

#

Hi

hallow merlin May 23, 2020, 9:18 PM

#

You is adm ??

queen mist May 23, 2020, 9:18 PM

#

Hello can Somebody tell me if these is an Anti-Cheat system?

#

there*

feral knoll May 23, 2020, 9:18 PM

#

@queen mist yes amiajoketou

queen mist May 23, 2020, 9:19 PM

#

Oh well then it's bad

hallow merlin May 23, 2020, 9:19 PM

#

I have a problem the game is laged in serve South America sul

bitter delta May 23, 2020, 9:20 PM

#

I have critical issue need someone to support urgently

elfin canopy May 23, 2020, 9:20 PM

#

How may I help you, @bitter delta?

queen mist May 23, 2020, 9:21 PM

#

I think it's supposed to ban cheaters and should notice when a player is cheating but I'm not sure

#

Why isn't it doing what it's supposed to do

hard zodiac May 23, 2020, 9:21 PM

#

After this message, how long am I supposed to wait? This was sent to me 2 weeks ago

Hi Soldier,

Thank you for your patience.

We are glad to inform you that, we made investigations and have made the necessary changes for the account which has fulfilled the requirements of the recovery. By now you should have got your account back. However, if you are still facing any issues with the account, please do contact us back with more details for the same by tapping on "New Conversation" option.

If you are currently experiencing any other technical issue, or you have a comment, concern, or suggestion, please send us the exact details (screenshot) and we will gladly assist you as quickly as we can.

Thank you for your support of PLAYERUNKNOWN'S BATTLEGROUNDS Mobile!

Best regards,

Scott K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

elfin canopy May 23, 2020, 9:21 PM

#

What's your issue, @queen mist?

queen mist May 23, 2020, 9:22 PM

#

My issue is that I get a cheater in every Match and they're not getting banned

elfin canopy May 23, 2020, 9:22 PM

#

Try contacting customer support again and answer those 3 questions, @hard zodiac.

storm flumeBOT May 23, 2020, 9:22 PM

#

Hello, @queen mist!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

hard zodiac May 23, 2020, 9:23 PM

#

Try contacting customer support again and answer those 3 questions, @hard zodiac.
@elfin canopy they don’t answer me anymore

bitter delta May 23, 2020, 9:23 PM

#

@elfin canopy I had more than 2000 UC and they becomes only 14 without any purchase

queen mist May 23, 2020, 9:23 PM

#

I would report them in #cheater-reports but I can't find the time and it's closed all the time when I'm there

elfin canopy May 23, 2020, 9:23 PM

#

Contact in-game customer support, @bitter delta.

#

Then wait patiently,@hard zodiac.

bitter delta May 23, 2020, 9:24 PM

#

Contact in-game customer support, @bitter delta.
@elfin canopy how

queen mist May 23, 2020, 9:24 PM

#

This game is not fun anymore because of cheaters and bugs

storm flumeBOT May 23, 2020, 9:24 PM

#

You can contact the customer service via the game settings, @bitter delta. Refer to subpoint 5.3 in #faq for further instructions.

hard zodiac May 23, 2020, 9:24 PM

#

Then wait patiently,@hard zodiac.
@elfin canopy how long? I already have maybe 45 days with this problem

elfin canopy May 23, 2020, 9:25 PM

#

Well, you may check the date and time of last message in #cheater-reports channel, @queen mist.

It's not our fault if you're not available that time.

queen mist May 23, 2020, 9:25 PM

#

I mean that the Anti-Cheat system has to get a LVL up because it's not doing anything useful

storm flumeBOT May 23, 2020, 9:25 PM

#

Please refer to this channel's pinned messages for further information, @hard zodiac:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

winged umbra May 23, 2020, 9:25 PM

#

How to access my account? Linked it to Twitter, can't open my Twitter account either. I have all my sensitivity and controls on that account :/ :(

elfin canopy May 23, 2020, 9:25 PM

#

This place is not for conversation or your remarks, @queen mist.

#

Do you have any other social media linked with your PUBGM account, @winged umbra?

#

Behave, @queen mist.

#

#chat, @queen mist

atomic galleon May 23, 2020, 9:27 PM

#

But this is true. A lot of cheaters in this game in every match

storm flumeBOT May 23, 2020, 9:27 PM

#

Hello, @atomic galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

elfin canopy May 23, 2020, 9:28 PM

#

Use #chat for conversation

#

Feel free to post your feedback in #old nicely with appropriate language.

winged umbra May 23, 2020, 9:29 PM

#

@Mav nop

elfin canopy May 23, 2020, 9:30 PM

#

Then try recovering your Twitter account, @winged umbra.

#

Refer to subpoint 2.8 of #faq

lyric elbow May 23, 2020, 9:31 PM

#

@night cloak do yu have any other social media linked?

subtle echo May 23, 2020, 9:32 PM

#

there are a lot of hackers inside the game

storm flumeBOT May 23, 2020, 9:32 PM

#

Hello, @subtle echo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

winged umbra May 23, 2020, 9:33 PM

#

@elfin canopy there is no way for me to contact Twitter support, I tried reading everything available on their website but couldn't recover it as I used mobile phone number to register on 2 Twitter accounts and now it won't let me log in

elfin canopy May 23, 2020, 9:33 PM

#

I'm afraid then there is no other way, @winged umbra.

#

You may try contacting customer support.

winged umbra May 23, 2020, 9:34 PM

#

How?

elfin canopy May 23, 2020, 9:34 PM

#

PUBGMOBILE_CS@tencentgames.com

@winged umbra ^

restive copper May 23, 2020, 9:35 PM

#

I was changing my name to blessLovely from LovelyBroken and the game glitched or something and now my name is blessLovelyBro and I legit just wasted uc for that.

winged umbra May 23, 2020, 9:35 PM

#

Do they reply at all? @elfin canopy

subtle echo May 23, 2020, 9:36 PM

#

I am reporting hackers but they are not bans

elfin canopy May 23, 2020, 9:36 PM

#

We can't help you with it, @restive copper.

You'll have to change it again via rename card if you're not satisfied with the current nickname

#

Yes, @winged umbra! They do reply.

subtle echo May 23, 2020, 9:37 PM

#

@winged umbra

winged umbra May 23, 2020, 9:37 PM

#

Thank you! ❤️❤️

elfin canopy May 23, 2020, 9:37 PM

#

It takes times to ban after receiving a report against any player, @subtle echo

restive copper May 23, 2020, 9:38 PM

#

@elfin canopy , it bugged due to the update. I’ve never lagged before it and never had a problem changing names. It legit lagged and just did the same name with bless

subtle echo May 23, 2020, 9:38 PM

#

I am report players little

glacial bronze May 23, 2020, 9:38 PM

#

Пишет международная версия недоступна для этого аккаунта используйте скачайте версию для вьетнама

elfin canopy May 23, 2020, 9:38 PM

#

English only, @glacial bronze.

subtle echo May 23, 2020, 9:38 PM

#

@elfin canopy

full canopy May 23, 2020, 9:39 PM

#

i have locked facebook account which i cant login into and my pubg account is connected to that fb account is there any way i can recover my pubg account?

#

i have spent so much money into my account 😦

elfin canopy May 23, 2020, 9:40 PM

#

If you've video evidence against cheaters, you may use this link to report them, @subtle echo

http://cheater-report.pubgm.cc

Additionally you may also report them in #cheater-reports which will be reopened soon.

#

Do you have any other social media linked with your PUBGM account, @full canopy?

full canopy May 23, 2020, 9:41 PM

#

no my friend its only fb account nothing else and i have this account since season one:(

elfin canopy May 23, 2020, 9:42 PM

#

Try recovering your facebook account, @full canopy.

Refer to subpoint 2.8 of #faq

subtle echo May 23, 2020, 9:42 PM

#

@potent hull ok thank you

full canopy May 23, 2020, 9:42 PM

#

i tried but its locked bro please tell me another way

elfin canopy May 23, 2020, 9:42 PM

#

Try contacting customer support, @full canopy.

PUBGMOBILE_CS@tencentgames.com

full canopy May 23, 2020, 9:44 PM

#

when i send message i don't get reply from a real person i get a reply from a response machine

#

my account is there and you can tell it's been off for a long time

#

i have every single info like purchased uc with exact day and everything

lyric elbow May 23, 2020, 9:46 PM

#

@full canopy you need to contact in game customer service and wait for their reply

full canopy May 23, 2020, 9:47 PM

#

is there any one here working for pubg xD i can explain my problem to him

storm flumeBOT May 23, 2020, 9:47 PM

#

Please refer to this channel's pinned messages for further information, @full canopy:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

nimble charm May 23, 2020, 9:53 PM

#

Hi , How can i get support in KR version?

echo schooner May 23, 2020, 9:56 PM

#

my account was stolen help please
@somber solstice

nimble charm May 23, 2020, 9:57 PM

#

Hey , Please help me how can i get support for KR version?

lyric elbow May 23, 2020, 9:57 PM

#

@full canopy no charlie, you need to wait for the Customer service response

edgy echo May 23, 2020, 10:00 PM

#

I need some one from pubg support

elfin canopy May 23, 2020, 10:01 PM

#

What's the issue, @echo schooner?

#

How may I help you, @edgy echo.

echo schooner May 23, 2020, 10:02 PM

#

@elfin canopy my account has been stolen please help

edgy echo May 23, 2020, 10:02 PM

#

I payed about 1000$ and after that my account banned !! I never used any cheats

📎 image0.jpg

elfin canopy May 23, 2020, 10:03 PM

#

Can you post a screenshot of banned message, @edgy echo?

storm flumeBOT May 23, 2020, 10:03 PM

#

Please refer to subpoint #2.8 in #faq for further information, @echo schooner. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

echo schooner May 23, 2020, 10:04 PM

#

@elfin canopy my account has been stolen please help

edgy echo May 23, 2020, 10:05 PM

#

📎 image0.png

elfin canopy May 23, 2020, 10:06 PM

#

Try to recover your social media linked with your PUBGM account, @echo schooner.

Refer to subpoint 2.8 of #faq

night cloak May 23, 2020, 10:06 PM

#

When I play game game kick me out, what should I do? ( I tried fixing but still kick me out)

elfin canopy May 23, 2020, 10:06 PM

#

Try to recover your social media linked with your PUBGM account, @echo schooner.

Refer to subpoint 2.8 of #faq

polar marshBOT May 23, 2020, 10:07 PM

#

@edgy echo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

amber surge May 23, 2020, 10:10 PM

#

Dear Edna

My account has been banned recently because of “Violating the user agreement”
I have been playing the game since season three by an IOS device then I bought an Android used device for better experience, I didn’t check the device before using it if it contains suspicious files because of my lack of experience in such matters but i have played fair and clean.
I need your support to recover my account and I promise that I will be careful next time.

My Account ID : 5215657256

Thanx anyway.

polar marshBOT May 23, 2020, 10:12 PM

#

@amber surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

echo schooner May 23, 2020, 10:15 PM

#

@elfin canopy I did not understand anything

elfin canopy May 23, 2020, 10:17 PM

#

Can you recover your social media account which is linked to your PUBGM, @echo schooner?

echo schooner May 23, 2020, 10:17 PM

#

@elfin canopy no

tribal pecan May 23, 2020, 10:18 PM

#

account link deletion feature, when will you come again?

echo schooner May 23, 2020, 10:18 PM

#

oo knk hg

lyric elbow May 23, 2020, 10:18 PM

#

@tribal pecan soon, it's currently disabled

barren trench May 23, 2020, 10:18 PM

#

Hey pubgm team please help me i have a problem of my in game server automatically selected usa i want to change it to india

elfin canopy May 23, 2020, 10:18 PM

#

We don't have any information regarding the availability of unlinking feature in future update, @tribal pecan

barren trench May 23, 2020, 10:18 PM

#

Plz help me

elfin canopy May 23, 2020, 10:19 PM

#

Contact customer support, @echo schooner

PUBGMOBILE_CS@tencentgames.com

barren trench May 23, 2020, 10:19 PM

#

Hey pubgm team please help me i have a problem of my in game server automatically selected usa i want to change it to india

tribal pecan May 23, 2020, 10:19 PM

#

@echo schooner hb knk

lyric elbow May 23, 2020, 10:19 PM

#

@barren trench go to settings, change country or region,

it usually automatically selects based on your location

elfin canopy May 23, 2020, 10:19 PM

#

You need to wait for 60 days before changing your in-game region, @barren trench.

barren trench May 23, 2020, 10:20 PM

#

@elfin canopy i am already getting 180 days

#

I have to change it

#

Plz help

elfin canopy May 23, 2020, 10:20 PM

#

Post a screenshot, @barren trench.

barren trench May 23, 2020, 10:20 PM

#

I am from india

#

📎 Screenshot_20200524-035140_PUBG_MOBILE.jpg

elfin canopy May 23, 2020, 10:22 PM

#

You'll have to wait for 178 days, @barren trench.

#

Before changing it again

barren trench May 23, 2020, 10:23 PM

#

I want to change it to india plz help me my ping is high nowadays

#

Please

elfin canopy May 23, 2020, 10:23 PM

#

Contact in-game customer support, @barren trench.

#

We can't help you.

barren trench May 23, 2020, 10:24 PM

#

@elfin canopy i did but did'nt get further updates

elfin canopy May 23, 2020, 10:24 PM

#

Try again. We cannot help you with it

#

Or wait for 178 days.

barren trench May 23, 2020, 10:24 PM

#

😫

echo schooner May 23, 2020, 10:25 PM

#

@elfin canopy thank you

barren trench May 23, 2020, 10:25 PM

#

I want to ban a cheater

#

How can i

#

??

storm flumeBOT May 23, 2020, 10:28 PM

#

Hello, @barren trench!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spiral flint May 23, 2020, 10:28 PM

#

I got ban for nothing

elfin canopy May 23, 2020, 10:28 PM

#

Can you post a screenshot of your ban account message, @spiral flint?

spiral flint May 23, 2020, 10:28 PM

#

Yes

#

📎 Screenshot_2020-05-20-00-23-23-089_com.pubg.krmobile.jpg

#

I was playing in room last game

barren trench May 23, 2020, 10:32 PM

#

@somber solstice please help me

elfin canopy May 23, 2020, 10:35 PM

#

I've already answered your query, @barren trench.

placid spear May 23, 2020, 10:38 PM

#

😣😣😣

#

Hellow

#

@elfin canopy Hii

barren trench May 23, 2020, 10:39 PM

#

@elfin canopy yeah but i want to get support from pubgm

#

You know how can i play pubgm with high ping

storm flumeBOT May 23, 2020, 10:39 PM

#

Please refer to this channel's pinned messages for further information, @barren trench:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

#

4th pin from the top.

dapper anvil May 23, 2020, 10:41 PM

#

Guys, is it okay to play pubgmobile with jailbroken iphone?

night cloak May 23, 2020, 10:41 PM

#

my account has been banned becouse of emulater update ,in spite of i have the last version of gameloop update .. i will be grateful to you if you solve this problem for me and thank you
my account id :5439807075

📎 Snapshot_20200520104139.png

calm skiff May 23, 2020, 10:43 PM

#

@somber solstice There is this pubg mobile player one initiative and I was selected in it. I was asked to sign NDA for it and I was supposed to get a discord invite. Everyone else that got the email and did the same have got the invite. I have not. Is there anything you can do to help me. I really want to be part of the community group.

placid spear May 23, 2020, 10:44 PM

#

@calm skiff 🤔🤔

#

Help

calm skiff May 23, 2020, 10:46 PM

#

??

sharp nimbus May 23, 2020, 10:46 PM

#

what to do after rexeived attached msg. i checked my account but still my data is not recovered. pls help.

📎 Screenshot_20200523-101906_PUBG_MOBILE.png

placid spear May 23, 2020, 10:47 PM

#

@calm skiff My Account Not Recovered In 17 Days

calm skiff May 23, 2020, 10:47 PM

#

Not a mod

placid spear May 23, 2020, 10:47 PM

#

@sharp nimbus Same Here

stoic kraken May 23, 2020, 10:48 PM

#

Hi

placid spear May 23, 2020, 10:49 PM

#

@calm skiff Who will help us

stoic kraken May 23, 2020, 10:49 PM

#

How can i remove one of my social media account from my account

night cloak May 23, 2020, 10:50 PM

#

Hey,
When will the New Crew Challenge will start?

feral knoll May 23, 2020, 10:50 PM

#

@stoic kraken that future is disabled for now

placid spear May 23, 2020, 10:50 PM

#

@night cloak ?

stoic kraken May 23, 2020, 10:50 PM

#

When? @feral knoll

feral knoll May 23, 2020, 10:51 PM

#

@stoic kraken now amiajoketou

stoic kraken May 23, 2020, 10:51 PM

#

🙂

#

I need help

#

Admin

feral knoll May 23, 2020, 10:52 PM

#

@night cloak #emulator-support

stoic kraken May 23, 2020, 10:53 PM

#

No answer

feral knoll May 23, 2020, 10:55 PM

#

@stoic kraken read #faq 2.5

lusty dome May 23, 2020, 10:56 PM

#

Hi, cant find my fist match on the game, using Gameloop SA server

feral knoll May 23, 2020, 10:56 PM

#

@lusty dome #emulator-support

placid spear May 23, 2020, 10:56 PM

#

@feral knoll Teke down Pls

feral knoll May 23, 2020, 10:57 PM

#

@placid spear what?

storm flumeBOT May 23, 2020, 10:57 PM

#

You can now access #emulator-chat and #emulator-support, @lusty dome. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

stoic kraken May 23, 2020, 10:57 PM

#

I can't sign in in iphone with google account☹️💔

placid spear May 23, 2020, 10:57 PM

#

@feral knoll @feral knoll pubg mobile disappointed i didn't give my account unlinked

storm flumeBOT May 23, 2020, 10:57 PM

#

If you have encountered an issue with the account unlinking feature, @placid spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

stoic kraken May 23, 2020, 10:59 PM

#

Where

#

On iphone?

#

Pro games?

#

Again please

#

I can't sign in in iphone with google

severe gust May 23, 2020, 11:01 PM

#

Why are there so many cheaters, have you lost control of your system or is there another specific reason

feral knoll May 23, 2020, 11:01 PM

#

@stoic kraken you can use facebook or Twitter

stoic kraken May 23, 2020, 11:02 PM

#

My another account i can't reach to

bitter delta May 23, 2020, 11:03 PM

#

Hello is it normal the service support take some time?

feral knoll May 23, 2020, 11:04 PM

#

@bitter delta yes

stoic kraken May 23, 2020, 11:05 PM

#

I can't sign in to another account @feral knoll

pseudo compass May 23, 2020, 11:08 PM

#

Hi
My account has been banded without reason 5223095577

feral knoll May 23, 2020, 11:08 PM

#

@stoic kraken you need to have access to your second account thats only option

sand path May 23, 2020, 11:08 PM

#

@stoic kraken which is the other?

bitter delta May 23, 2020, 11:09 PM

#

@feral knoll How long it takes hours or days?

sand path May 23, 2020, 11:09 PM

#

@bitter delta yeah its normal

#

Days

bitter delta May 23, 2020, 11:10 PM

#

Ok thanks

#

💖

sand path May 23, 2020, 11:10 PM

#

But depends on your issue.

#

Really

storm flumeBOT May 23, 2020, 11:11 PM

#

Please be advised that if there is a delay in the signing of the NDA, there will also be a delay in the sending of the invite. Check back on Monday. @calm skiff

olive relic May 23, 2020, 11:14 PM

#

I want the link that reports hackers please

stoic kraken May 23, 2020, 11:15 PM

#

Google play and twitter @sand path

patent thunder May 23, 2020, 11:15 PM

#

@sand path something new about the lost account for unlinking ?. Sorry for asking I imagine you have to be tired of the same question

cold otter May 23, 2020, 11:16 PM

#

@sand path did u check dm there is 2 link for cheaters still doing streaming please banned them they spoil our game enjoyment

olive relic May 23, 2020, 11:16 PM

#

@cold otter can you give the link that reports hackers please

stoic kraken May 23, 2020, 11:17 PM

#

rank

#

! Rank

cold otter May 23, 2020, 11:17 PM

#

@cold otter can you give the link that reports hackers please
@olive relic every monday you can report this section with proof #cheater-reports

olive relic May 23, 2020, 11:20 PM

#

@cold otter not that one , I wanna report in video guide ,is that link available ?

cold otter May 23, 2020, 11:20 PM

#

@cold otter not that one , I wanna report in video guide ,is that link available ?
@olive relic video guide link i dont have ask any mods maybe they can provide you i am sorry

olive relic May 23, 2020, 11:21 PM

#

@cold otter ok thx

patent thunder May 23, 2020, 11:40 PM

#

Hi

small vigil May 23, 2020, 11:42 PM

#

hey why do i get random dc from my emulator

#

while my internet is stable ?

storm flumeBOT May 23, 2020, 11:43 PM

#

You can now access #emulator-chat and #emulator-support, @small vigil. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

small vigil May 23, 2020, 11:45 PM

#

thank you 🙂

heavy oracle May 23, 2020, 11:45 PM

#

Hay guys , my account was banned 5 days ago and now when i go to file claim it says thats my acc is normal but still cant access it , any help ??

📎 Screenshot_------_com.tencent.ig.jpg

night cloak May 23, 2020, 11:57 PM

#

Hi

storm flumeBOT May 23, 2020, 11:57 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak May 23, 2020, 11:58 PM

#

📎 Screenshot_20200524_015253_com.tencent.ig.jpg

#

Would you look at that

faint sage May 23, 2020, 11:58 PM

#

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
i swear i used hack for my gust my id 547617508 pleas unlook my my accaunt

storm flumeBOT May 23, 2020, 11:58 PM

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Please refer to subpoint #2.12 in #faq for further information, @faint sage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

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You can contact the customer service via the game settings, @faint sage. Refer to subpoint 5.3 in #faq for further instructions.

bright fox May 23, 2020, 11:59 PM

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Hello sir. In cheater report this massage shows that the player has been suspended but he isn’t

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User Name: Mr『َNasser』
User. ID : 520957688

abstract meteor May 24, 2020, 12:00 AM

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How do I cancel auto Miramar download?

vagrant onyx May 24, 2020, 12:01 AM

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@abstract meteor ( try to rest your game ) also you can delete the map if you want log out go to repair button scroll down little bit till you see map download

abstract meteor May 24, 2020, 12:02 AM

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My problem

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That I don't want to download Miramar

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But I downloads auto

jade harbor May 24, 2020, 12:04 AM

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What can I do with AG?

vagrant onyx May 24, 2020, 12:04 AM

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@abstract meteor try to log out than do repair

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@jade harbor you can buy outfit

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👍🏼

jade harbor May 24, 2020, 12:05 AM

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I haven't seen from where @vagrant onyx

vagrant onyx May 24, 2020, 12:05 AM

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Go to redeem section you will see

jade harbor May 24, 2020, 12:05 AM

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Alright

night cloak May 24, 2020, 12:05 AM

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@vagrant onyx Would you look at that

📎 Screenshot_20200524_015253_com.tencent.ig.jpg

vagrant onyx May 24, 2020, 12:05 AM

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its give you the opining to buy with AG or silver fragment @jade harbor

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@night cloak yes but not english

jade harbor May 24, 2020, 12:06 AM

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oh lmao

sturdy aurora May 24, 2020, 12:07 AM

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How how it take for pubg to respond to your email?

night cloak May 24, 2020, 12:09 AM

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@vagrant onyx The status of his account seems usual. You can play by logging into the game. If you encounter any problems entering the game, please click on the button below and check how it can be repaired.

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@vagrant onyx Says this but won't open

unborn kestrel May 24, 2020, 12:10 AM

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مرحبا

storm flumeBOT May 24, 2020, 12:10 AM

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Please do not use any other language aside from English in this channel, @unborn kestrel. Refer to #613267301243944960 for language channels.

night cloak May 24, 2020, 12:14 AM

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@vagrant onyx bro

unborn kestrel May 24, 2020, 12:14 AM

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‏Hello, if you download Jailbroke, get the band

vagrant onyx May 24, 2020, 12:16 AM

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@night cloak yes i see
its could be mistake

night cloak May 24, 2020, 12:17 AM

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@vagrant onyx So what should i do

unborn kestrel May 24, 2020, 12:17 AM

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‏Hello, if you download Jailbroke, get the band?