questions

[sand path]

@iron solstice it's out of my our hands

[silver crane]

Please My Facebook account has been hacked and Aker is currently able to access my game account

[summer moon]

@sand path hi, redemption store of bonus challenge is not working, what to do?

[sand path]

It will be soon. @summer moon

[lofty locust]

When event will be?

[fickle wave]

@sand path Do I have to wait right and is there any hope to recover my account?

[iron solstice]

Actually nobody cares what has happened to our accounts pubg management wants only one thing to earn money only !

[summer moon]

@sand path ok cool.. thank you

[lofty locust]

@sand path > When event will be?
@lofty locust

[sand path]

Event?

[urban folio]

I can't understand I am confused about this please help

[lofty locust]

#events @sand path

[night cloak]

Hey I just opened a premium crate and I got nothing, literally nothing at all. Can this be solved?

[blazing widget]

@sand path
the picture of my old account has not changed what should i do ?

[crisp garden]

@lofty locust already finished

[lofty locust]

No

[placid spear]

@urban folio Main Help kru bro ?

[lofty locust]

When it will be again?

[sand path]

@lofty locust the event is over.

[iron solstice]

@iron solstice it's out of my our hands
@sand path
So what should we do forget our old account ?

[urban folio]

Yes Vicky please

[sand path]

No dates yet. Please feel free to ask for another in #old. ! They will listen. @lofty locust

@blazing widget doesn't matter. We are just collecting feedback

[blazing widget]

@sand path
thank you when will it end?

[placid spear]

@urban folio Bro 1st main Apka Unlink Hokar Naya Id Bana Us naye Id Ka UID Dalo Matlab Woh ID No Hota Hai Woh

[sand path]

@blazing widget soon. Your account details will ge forwarded

[blazing widget]

@sand path Well I don't need to write in-game support, right?

[sand path]

Please try to use English. If you can

@blazing widget you can. Doesn't matter.

[blazing widget]

@sand path I did not get positive results

[urban folio]

& what is the nickname fb or new pubg id,

[iron solstice]

@sand path uplift my account within a week

[placid spear]

@urban folio Bro Prsnl msg kro

[sand path]

Provide both the ingame numbers of the lost ID and the new ID you have made with the same unlinked account
@urban folio

[urban folio]

@sand path
I confused about 2 number question

@sand path
I confused about 2 number question

[silver crane]

@sand path Please My Facebook account has been hacked and hacker is currently able to access my game account

[sand path]

@urban folio please send a screenshot of your old(lost) and new ID like this

See the number on the top right

Above the photo

I need that.

[crisp garden]

@silver crane check 2.8 #faq

[placid spear]

@crisp garden What to do if PUBG linked Facebook account is disabled

[crisp garden]

Contact fb and recover account

[silver crane]

@sand path Please My Facebook account has been hacked and hacker is currently able to access my game account

[placid spear]

@crisp garden @crisp garden facebook account recovery is not possible now

[neat breach]

My pubg account lost by unlinke option please help me

[storm flume]

If you have encountered an issue with the account unlinking feature, @neat breach, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[crisp garden]

@placid spear you have 2nd linked ?

[random night]

I was have my account with Twitter access and this is my only access to my account ,
in pubg u can not unlink your social media access so from 2 month I was trying to open my account but the access is removed and I can't open my account how is that u can't not remove u access and I didn't try to remove so help me to get my account back @sand path

[storm flume]

If you have encountered an issue with the account unlinking feature, @random night, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[placid spear]

@crisp garden Yes, but an unlinked account has been linked to Facebook now

[storm flume]

If you have encountered an issue with the account unlinking feature, @placid spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[random night]

I was have my account with Twitter access and this is my only access to my account ,
in pubg u can not unlink your social media access so from 2 month I was trying to open my account but the access is removed and I can't open my account how is that u can't not remove u access and I didn't try to remove so help me to get my account back
@crisp garden

[storm flume]

If you have encountered an issue with the account unlinking feature, @random night, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[silver crane]

@sand path#My account is linked to Facebook and Twitter, and my account has been hacked on Facebook and I only have Twitter and hackers can also login via Facebook

[placid spear]

@crisp garden Another account has been unlinked from me. Facebook is disabled. Please tell me if there is any optiom. Can I link something else instead of facebook?

[storm flume]

If you have encountered an issue with the account unlinking feature, @placid spear, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[fallow garden]

@blazing widget kanka sendemi burdasın? 😂

[mighty zinc]

Are we supposed to send a screenshot as well?

[random night]

I send for the customer service 2 times and they told me they return it back but nothing is back

[fallow garden]

I got this message, what should I do

[dry ridge]

i have NEver team up with cheaters ..But You are Giveing me this......hackers are killing us in every Match ...

[night cloak]

Worst update 0.18

Chinese idiots
dont know how to make anticheat
this is what happens
when you put college dropouts
to do work

[crisp garden]

@fallow garden did you gave your old Id and new Id right?

[dry ridge]

@night cloak agree with you..

[neat breach]

Please help me my pubg account lost I started conservation but cannot get my ID from 15 days please help me PUBG

Please help

[night cloak]

Pubg is joking with us we spend so much money on this game they dont care about any customer .They saying they recovered the account but they are not recovering it correctly .

[fading estuary]

Are 3 man squad considered for PMIS 2020 matches @somber solstice @bold siren

[fallow garden]

@fallow garden did you gave your old Id and new Id right?
@crisp garden Yes sir

[spring zephyr]

@fading estuary Join the Indian PUBGM discord server from the #613267301243944960 .
And ask questions about PMIS in the PMIS-support channel in that server.

[crisp garden]

@fallow garden just wait for it they are fixing it if you gaved your old id and new Id you are good now

[urban folio]

@sand path

[sand path]

And the new one? @urban folio

[neat breach]

Please help me my pubg account lost I started conservation but cannot get my ID from 15 days please help me PUBG

[fallow garden]

@fallow garden just wait for it they are fixing it if you gaved your old id and new Id you are good now
@crisp garden How much will it take?

[neat breach]

Please help

[crisp garden]

@fallow garden just wait patiently

[sand path]

@urban folio new ID too, please.

[urban folio]

@sand path
Old ID RAVAN彡CHANDRA
New ID ChandrakantGO

[sand path]

Thank You!

[neat breach]

Please help me my pubg account lost I started conservation but cannot get my ID from 15 days please help me PUBG

[fallow garden]

@fallow garden just wait patiently
@crisp garden But I wait 15 days 😞

[sand path]

New and Old ID @neat breach

[neat breach]

@sand path picture

[sand path]

No just the numbers @neat breach

[random night]

And me too please retury account back@sand path

[sand path]

https://cdn.discordapp.com/attachments/481200416349224980/713365927160447046/IMG-20200516-WA0016.jpg

@random night
Did you get this message.

[night cloak]

Its been 15days . I contacted customer support two times but still not recovered .

[random night]

No this one @sand path

[sand path]

https://cdn.discordapp.com/attachments/481200416349224980/713365927160447046/IMG-20200516-WA0016.jpg

@night cloak
Did you get this message.

@random night when was it?

[night cloak]

@sand path yes twice

[sand path]

@night cloak Old and New IDs

[fallow garden]

this message came to me @sand path

[random night]

2 month ago @sand path

[sand path]

@fallow garden yes eagle, we have noted yours.

@random night 2 months?

The issue started on 8th of May.

[dry ridge]

@sand path i got this....I have never teamup with cheaters..... i want my account back plzz

[random night]

Yes
In this 2 month I connect with thim 2 times @sand path

[fallow garden]

@fallow garden yes eagle, we have noted yours.
@sand path when can i get results

[storm flume]

Please refer to this channel's pinned messages for further information, @dry ridge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[random night]

I know this issue was with me before update@sand path

[night cloak]

Old id-5179740852
new id-5834924664
@sand path

[sand path]

@fallow garden it may take a couple of days or even more. I have no idea. They just asked us to collect.

@random night send yours too.

[dry ridge]

@sand path what about mine???

[fallow garden]

@fallow garden it may take a couple of days or even more. I have no idea. They just asked us to collect.
@sand path Okey sir thank you.

[dry ridge]

God Promise i have never teamup with cheatyers

[sand path]

@dry ridge see pinned messages

All the wrong Emulator suspensions will be lifted.

We do not provide support for any emulators at all.

Feel free to Fileclaim If you cannot wait patiently as suspensions are being lifted.

[random night]

Old ID 548637195
New ID 546465456a
@sand path

[fallow garden]

Shall I send a new message to in-game support? @sand path

[sand path]

You can @fallow garden

[fallow garden]

You can @fallow garden
@sand path Okay thank you. God job sir.

[neat breach]

@sand path new account Id 5829778623
Lost account id 5224427378
@sand path

[placid spear]

Hello

@sand path I gave my old and new Account User ID but I have not received any response yet

[woeful cradle]

Hello

[rapid helm]

@NaDeKo#1214 new account Id - 5853250567
Lost account id - 5114079092

[storm flume]

If you have encountered an issue with the account unlinking feature, @rapid helm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[woeful cradle]

I get ban in my accounts 1 week i don’t now why

Can someone help me

[sand path]

@rapid helm
https://cdn.discordapp.com/attachments/481200416349224980/713365927160447046/IMG-20200516-WA0016.jpg

Did you get this message.

[neat breach]

@sand path maine information send ki hai

[woeful cradle]

help me

[hard zodiac]

@sand path I received that message, and nothing happened, I'm still without my account, and they already have more than 10 without receiving a reply

[sand path]

Old and new Id@hard zodiac

[neat breach]

@sand path maine send kar diya hai

Aapne dekha

[storm flume]

Please do not use any other language aside from English in this channel, @neat breach. Refer to #613267301243944960 for language channels.

[random night]

So when will we get the new news @sand path

[dry ridge]

@sand path Sir i have claim my file .but Sir i am waken up from previous 2 days ...And Try to push my rank with out hacker ....and at the end io got this...

[hard zodiac]

@sand path old ID: 5147471161 New ID: 5830607601

[storm willow]

@dry ridge click file claim.. we don’t handle such issues

[neat breach]

new account Id 5829778623
Lost account id 5224427378
@storm willow

[storm flume]

If you have encountered an issue with the account unlinking feature, @neat breach, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[dry ridge]

@storm willow ok ill try

[woeful cradle]

6533921221 this my account please open now

[neat breach]

@storm willow when I get my old pubg Account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @neat breach, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[night cloak]

Did the field commander emote sound get removed??

[short hemlock]

Can one help me I report cheater in server cheaters reports but he doesn't take banned why?

[woeful cradle]

Why close my account open now ID6533921221

[crisp garden]

The rest of the reported players have not been suspended either due to insufficient or invalid evidence, or failure to verify cheating.

@short hemlock ^

[short hemlock]

But u can see player use magic bullet

[woeful cradle]

No one here can help me

[rapid helm]

@sand path nope

I just got banned

[short hemlock]

If I use magic bullet i dont take banned i dont understand

[summer pumice]

Pls tell me how to delete my pubg mobile account permanently

[rapid helm]

@sand path its not a linking problem

Just got banned for no reason

[storm willow]

@rapid helm click file Claim

[rapid helm]

And?

[late bay]

@rapid helm i just got the same problem

[short hemlock]

@crisp garden But u can see player use magic bullet

[summer pumice]

Any moderator

[woeful cradle]

All I get band for no reason

Strom help me

[summer pumice]

@woeful cradle ur pushing rank with hacker that's why ur account has been ban

[jade hamlet]

لدي مشكله في حسابي ارجو المساعدة

[storm flume]

Please do not use any other language aside from English in this channel, @jade hamlet. Refer to #613267301243944960 for language channels.

[jade hamlet]

Hello I have a problem with my account on the game. Please help.

[storm willow]

@summer pumice you cannot deleted unless you are from European Union

[woeful cradle]

I don’t now ho is hacker

[storm willow]

@woeful cradle what’s the ban message ?

[latent field]

@night cloak Dear sir, Can we report about hacker in this channel?

[storm willow]

Click file claim @woeful cradle

[storm flume]

Hello, @latent field!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[woeful cradle]

I play with him in world chat and he tell me use ibad and he is professional I don’t now he is haker

[storm willow]

@woeful cradle we don’t handle such issues. Click file claim

[storm flume]

Please do not use any other language aside from English in this channel, @serene vale. Refer to #613267301243944960 for language channels.

[dry ridge]

@storm willow sir its a glitch or somthing else cuz many people got this ban notice

[serene vale]

id ban again

wtf

[storm willow]

@dry ridge we don’t have any information on that, contact ingame customer support

[serene vale]

pubg management wtf?

id ban again and again

[woeful cradle]

Strom my freind play with me in same team and he don’t get ban

[serene vale]

bronze 5 bronze 5

[storm willow]

Click file claim

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

[storm willow]

@serene vale emulator ?

[serene vale]

yes sir

again glitch?

[storm willow]

Check pinned message here

[late bay]

@storm willow can you please contact who it may concern, we are encountering a 1 week ban for no reason .... i do have a huge page on facebook and i dont use cheats neither my team mates and i got a 1 week ban.

[storm willow]

@late bay what does the ban message say?

All the wrong Emulator suspensions will be lifted.

We do not provide support for any emulators at all.

Feel free to Fileclaim If you cannot wait patiently as suspensions are being lifted. @serene vale

[late bay]

one second

[serene vale]

ban message say that u r playing with hackers

[night cloak]

pubg sucks

[dry ridge]

this message coming to us

[late bay]

@storm willow its the same as that one above

[jade hamlet]

#questions Hello I have a problem with my account on the game. Please help.

[storm willow]

Click file claim

[late bay]

@storm willow and ?

[placid spear]

@storm willow Sir, I gave you the User ID of my Old and New account. You haven't told me about it yet

[storm willow]

@placid spear you just need to wait, we are forwarding those information.

[agile tangle]

Will erangel 2.0 come in 0.19.0 update

[jade hamlet]

#questions Hello I have a problem with my account on the game. Please help.

[dry ridge]

@late bay same issue we are facing ....!!!!

[storm flume]

We currently do not have a specific release date for the upcoming update, @agile tangle. Once we do, we will publish further information in #news.

[storm willow]

@jade hamlet explain

[dry ridge]

@late bay they arent baning the REal hackerss...;.and baning the legit players

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

[late bay]

@dry ridge agreed

[rapid helm]

@storm willow i clicked file claim they said they couldnt do anything about it.

[agile tangle]

When will you people ban hackers

[woeful cradle]

Strom how I can communicate with KR pubg

[rapid helm]

I play competitive and need my acc soon.

[placid spear]

@storm willow ok sir i hope you will help me

[rapid helm]

I have tournament finals too

[dry ridge]

@rapid helm same Sir

[rapid helm]

Even athena got banned

[agile tangle]

Bhak

[storm willow]

@woeful cradle contact ingame, we are global discord

[rapid helm]

Theres something wrong with the system. @storm willow

[storm willow]

@rapid helm thats 10 min network issue

[agile tangle]

When will you release jungle adventure mode

[storm willow]

@rapid helm contact ingame support

[storm flume]

We currently do not have a specific release date for the upcoming update, @agile tangle. Once we do, we will publish further information in #news.

[dry ridge]

@storm willow sir its not 10 min issue sir...we have wasted so much money

[potent veldt]

#cheater-reports I Need Report Some Players with Full Video Recording in it Doing Clearly Modification of Files where can i send all these details

[rapid helm]

@storm willow i did they just ended conversation

[storm willow]

@dry ridge you need to contact ingame customer support ** we are not tencent Official staffs**

[rapid helm]

Cant u check my id and do something about it? 5114079092

[jade hamlet]

#questions I do not live in a European region and I chose Europe by mistake.I want to change my economic zone.

[storm willow]

Discord staffs don’t deal with account related issues.

[night cloak]

@storm flume i have been banned for 7 days without playing with hackers

[potent veldt]

@storm willow Where can i Report these hackers i cant send msg on #cheater-reports Section

[storm willow]

@jade hamlet Cannot be changed due to European law, you may try contacting customer support ingame

[woeful cradle]

Thank you storm please see this account he play with hakers more time and don’t get band ID 5257508957

[jade hamlet]

#questions I do not live in a European region and I chose Europe by mistake.I want to change my economic zone.

[storm willow]

@potent veldt read the last message in that channel

[potent veldt]

@cunning badge Thanks For Replying And I read that msg is sending msg permissions is going to turn on

[silver crane]

@storm willow Please My Facebook account has been hacked and hacker is currently able to access my game account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @silver crane. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[jade hamlet]

#questions
But I didn't live in a European area.

[woeful cradle]

Storm band this account play with hakers for rank now crown3 ID5257508957

[storm willow]

@jade hamlet Why did you change then! It’s your mistake

[potent veldt]

@storm willow Last Night Machete Bot give a Link For Report Does that option also work in same way ? i reported there also

[silver crane]

@storm willow Please My Facebook account has been hacked and hacker is currently able to access my game account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @silver crane. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@silver crane follow above instructions

Change your social account password and turn on 2fa

[elfin canopy]

What do you mean, @jolly gyro?

[night cloak]

please check this playar 6845549196

[storm flume]

Hello, @woeful cradle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

What's the issue, @night cloak?

[woeful cradle]

Storm band this Id play with hakers 5257508957

[elfin canopy]

Read the message by bot, @woeful cradle.

[night cloak]

new cheater this is new id asia duo no 4

[silver crane]

@storm willow I have the ability to enter my account on Twitter, but there is someone who hacked my account on Facebook and now he can login to my account in the game

[potent veldt]

@storm willow REply Please

[ocean pilot]

Guys please fix the framedrops issue...the 14mb update didn't work..

[elfin canopy]

Refer to subpoint 2.5 of #faq, @silver crane

[storm willow]

@silver crane go to Facebook settings - apps and data revoke access to Facebook - change password

@potent veldt either one should work.. you can wait until Monday to post in #cheater-reports

[elfin canopy]

Try repairing your game, @ocean pilot.

We haven't heard more of fps issues after the patch update.

[silver crane]

@storm willow I can no longer log into Facebook

[night cloak]

@storm willow i can send

[storm willow]

@silver crane READ #faq 2.5

[silver crane]

@storm willow The hacker changed the data

[storm willow]

@silver crane READ #faq 2.5

[night cloak]

i can send sms #cheater-reports

[storm willow]

@night cloak then send

[ocean pilot]

I have repaired and also reinstalled the game entirely..and the framedrops issue is still there..please read posts in feedback-bugs channel.many players have the issue

[scenic warren]

Hello I changed uc from a shop I didn't know it was useing illegal way to charge them
And I got banded from charging for some months and now when I charge the uc is been taken from me
When will this stop?

[storm willow]

@ocean pilot Whats your device ?

[undone jetty]

@storm willow any update for my account ??

[ocean pilot]

Poco f1

[potent veldt]

@storm willow Thanks you just one last thing His Whole Clan is Hacking how to report his whole clan

[elfin canopy]

If you've posted it in #old, @ocean pilot. If it's an issue from game's side it'll be fixed soon.

[storm willow]

@scenic warren when the total UC illegally obtained is recovered

@potent veldt evidence matters. Same procedure

[scenic warren]

It was only 32k uc
And now I'm going to charge 84k
So the discount will only be the 32k? Or all of them

[elfin canopy]

It's because you've made unauthorized purchase for your account, @scenic warren.

Contact customer support regarding this issue.

[ocean pilot]

@elfin canopy yes i have multiple times..kindly look into it..its happening mostly to devices with snapdragon 845 and ufs2.1 storage.

[elfin canopy]

@midnight mango ---> #tournaments

[storm flume]

Hello, @potent veldt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[scenic warren]

It was only 32k uc
And now I'm going to charge 84k
So the discount will only be the 32k? Or all of them
@storm willow

[undone jetty]

Any one ??

[scenic warren]

I need to know for sure

[storm willow]

@scenic warren the system will know the exact count than you.

[scenic warren]

Thanks

[elfin canopy]

That channel (#old) is read by community team on regular basis, @ocean pilot.
If it's an issue from game's side, it'll be fixed soon.

Yes, @undone jetty ?

[potent veldt]

@storm willow Currently Msg Options are unavailable and in this single recording 10 people are doing the same hacking stuff do i need to report all of them or i can report his clan

[undone jetty]

@elfin canopy any update for my account ??

[ocean pilot]

@elfin canopy thank-you..i look forward to an update.

[polar marsh]

@tropic cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

What was your issue, @undone jetty?

[storm willow]

Report them with details with good evidence showing their Char ID in the video in #cheater-reports when it opens

@potent veldt

[hoary rune]

Hi

[undone jetty]

Nothing change ?

[silver crane]

@storm willow I want to prevent hackers from logging into an account with Facebook. What do I do? It changed all my Facebook data

[potent veldt]

Okay Thank you Mr. @storm willow

[pastel imp]

I have repaired and also reinstalled the game entirely..and the framedrops issue is still there..please read posts in feedback-bugs channel.many players have the issue
@ocean pilot I'm facing the same issue on one plus 6t

[sand path]

@undone jetty
Did you provide your old and new IDs?

Here

[storm willow]

@silver crane do you even read my message ?

[hoary rune]

I am facing an internet issue

[undone jetty]

@sand path yes i did

[sand path]

Contact ISP @hoary rune

@undone jetty please be patient. It won't happen immediately.

[hoary rune]

No my network is fine

[storm willow]

For the third time - read #faq 2.5 @silver crane

[nova bronze]

@sand path bro i need a help

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @hoary rune. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand path]

@nova bronze with?

[undone jetty]

@sand path how i will know its fixd?

[silver crane]

@storm willow I did not understand what you mean

[lime delta]

Was 7days now 10 years how?

[polar marsh]

@lime delta:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[nova bronze]

@sand path someone linked his account to my pubg mobile and he want money

[storm willow]

Read this instructions
Click here #faq
Go to 2.5 number
Follow that
@silver crane

[hoary rune]

The game gives the error code 154140716

[sand path]

@undone jetty when you will log in into the new account. It will be your old account.

[hoary rune]

But my network still gives fast speed

[sand path]

Screenshot @hoary rune

[hoary rune]

Ok wait

[undone jetty]

@sand path ok thanx

[nova bronze]

@sand path please help I can't play pubg mobile

[sand path]

You can try logging out and logging in

@nova bronze issue?

[mighty zinc]

Did they fix?

[nova bronze]

@sand path someone linked his fb and Twitter to my pubg mobile

[hoary rune]

Ok sorry for the trouble @sand path i restarted phone and now it's ok

[sand path]

Both? @nova bronze

@hoary rune glad to know.

[nova bronze]

@sand path yes

[sand path]

Ummm how?

[mighty zinc]

Accounts are back?

[sand path]

No @mighty zinc

[mighty zinc]

Ohh ok

[gaunt sequoia]

My account
Is still banned

[sand path]

Separate issue.

[nova bronze]

@sand path

[gaunt sequoia]

Plz somebody help me out

How can I unban my account it was banned due to that glitch of bike

[nova bronze]

@sand path look the screen shot

[flint frost]

Pubg send me new conversation

Please help me

[sand path]

@nova bronze can you record a video of the triple link and post it on YouTube and send its link in #old

@flint frost old and new account IDs please.

[worn river]

Help me

[flint frost]

@sand path Old id:5142976168 New id:5830751965

[nova bronze]

@sand path bro it's not a bug . Someone linked his fb and Twitter. Someone unlink my google play after new update. After recovery process. It's showing fb and Twitter is still linked but it's not my fb and Twitter

[storm flume]

If you have encountered an issue with the account unlinking feature, @nova bronze, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[worn river]

@storm flume help me

[flint frost]

@sand path please reply

[normal fulcrum]

@gaunt sequoia #news

[sand path]

@nova bronze please make a video. So something can be done

[flint frost]

@sand path hello

[sand path]

@flint frost noted.

[worn river]

@normal fulcrum help me

[mossy path]

Hi! Yesterday, i got killed by a cheater and lost 46 points, after an hour the cheater got banned and i got this message, the problem is that i still didn’t get the points i lost in that game

[flint frost]

@sand path i have send old id and new id of you.

[gaunt sequoia]

@normal fulcrum what I will have to do

[normal fulcrum]

Wait for it

[sand path]

@flint frost got it. It will be sent for investigation. To the team

[mossy path]

?

[flint frost]

@sand path ok thanks

[wind mauve]

When my account will be back

[gaunt sequoia]

Old id 5159011185 and new I'd is 5835023819 plz check

[sand path]

@wind mauve please elaborate

Can you post a screenshot of the message you got from the customer service. @gaunt sequoia

[gaunt sequoia]

It is just showing that u have been banned

[worn river]

HELP ME #questions

[gaunt sequoia]

Plz help me

[wind mauve]

15 days i send them all my information and they saying your account is recovered but put me in the new account

[nova bronze]

@sand path look at my video

[thorny helm]

uea

yeahh

h

[normal fulcrum]

@gaunt sequoia Read in #news and wait for it to get unbanned

[thorny helm]

i have a news

did you now that the pubg has a indan

and all language

why

[nova bronze]

@normal fulcrum look at the YouTube video I have shared

[thorny helm]

pubg is a indan

[storm flume]

If you have encountered an issue with the account unlinking feature, @worn river, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[thorny helm]

what is that

whatttttttt

[sand path]

@nova bronze by any chance you know Stw palash or some name like that.

[mild oriole]

@lime juniper why players are getting 10min 3rd party plugin ban (India)

[nova bronze]

@sand path yes

[normal fulcrum]

@mild oriole Platform?

[sand path]

Omg

[nova bronze]

@sand path he is my friend

[mild oriole]

@mild oriole Platform?
@normal fulcrum Mobile and some emulator people

[sand path]

Mine too

[spring zephyr]

Another bug

[nova bronze]

@sand path ooh

[worn river]

Help

[sand path]

Move to dm's @nova bronze

[worn river]

There is no one help me

[normal fulcrum]

@mild oriole Are you using some vpn or controller of some sort?

[mild oriole]

@mild oriole Are you using some vpn or controller of some sort?
@normal fulcrum No

[normal fulcrum]

@worn river It will be fixed soon

[mild oriole]

@normal fulcrum plz report this issue of 10min ban

[silver crane]

@sand path @Please My Facebook account has been hacked and hacker is currently able to access my game account

[thorny helm]

Beacuse The Pubg Is New

[worn river]

@normal fulcrum how much days

[mild oriole]

even the famous youtuber athena gaming got ban@normal fulcrum

[silver crane]

@normal fulcrum Please My Facebook account has been hacked and hacker is currently able to access my game account

[thorny helm]

what happend to @normal fulcrum

[dry ridge]

you got ban of 10 mins @mild oriole but we got ban of 7 day without any reason!!!

[normal fulcrum]

@worn river No idea. Try contacting customer support at [e-mail]

[worn river]

@normal fulcrum past few days only one answer it will fix soon

[mild oriole]

you got ban of 10 mins @mild oriole but we got ban of 7 day without any reason!!!
@dry ridge Sad for you brother

[silver crane]

@JinThomson#1997 Can you help me

@normal fulcrum Can you help me

[thorny helm]

why @silver crane

maybye is ban

is real

[silver crane]

Please My Facebook account has been hacked and hacker is currently able to access my game account

[spring zephyr]

@silver craneRead #faq 2.8

[silver crane]

Technical support inside the game did not benefit from something

[mossy path]

Hi! Yesterday, i got killed by a cheater and lost 46 points, after an hour the cheater got banned and i got this message, the problem is that i still didn’t get the points i lost in that game

I was about to reach conqueror :/

[fathom bough]

Any one can help me for unban?

[polar marsh]

@fathom bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron solstice]

@dry ridge Sad for you brother
@mild oriole
I got 3 months ban without any reason

Any one can help me for unban?
@fathom bough
For same purpose I got 3 months ban

[silver crane]

Why does anyone want to help me

[marsh nebula]

@iron solstice I got a 10 year ban falsely.

I’ve been a fair legit player since season 3.

[sonic jewel]

i also get bann for 7 days

[marsh nebula]

@sonic jewel that’s for teaming with hackers.

[sonic jewel]

i am also playing from seson 2

[marsh nebula]

I just want my account back. I’ve spent 4000$ on it. And get a false ban.

[storm flume]

If you have encountered an issue with the account unlinking feature, @marsh nebula, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[marsh nebula]

When did I say unlinking?

[storm flume]

If you have encountered an issue with the account unlinking feature, @marsh nebula, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[marsh nebula]

For the love of god

[sonic jewel]

but i was not playing with hacker

[marsh nebula]

What was the reason?

[sonic jewel]

don t no bro it glich

[hard zodiac]

what happened to the game support

[marsh nebula]

Lucky. Like I’m against hackers. And I get banned. Like idk why. Now I’m using a new account.

[dry ridge]

@marsh nebula its the main topic......they arent banning the hackers....And banning the legit playerz

[marsh nebula]

@marsh nebula its the main topic......they arent banning the hackers....And banning the legit playerz
@dry ridge straight up facts!

[polar marsh]

@marsh nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron solstice]

@marsh nebula its the main topic......they arent banning the hackers....And banning the legit playerz
@dry ridge
Yeah

[hard zodiac]

They don’t answered anymore

[dry ridge]

yeah

[iron solstice]

I am also playing from season 6 and have invested around 2000$

[dry ridge]

they muting the members

@iron solstice im playing since Season 2

[uncut garden]

I need an admin

[iron solstice]

Tag mods and ask them

[night cloak]

Hello I need to know how do I let my friends see my popularity , they say they can't see it

Wow I see admins here are kind of useless , no one answers gg

And when tagged they say ask the community

[dry ridge]

yeah Admins are Just watching and enjoying

[uncut garden]

@bold siren @storm willow

[night cloak]

Worst customer service💔😒

They just simply ban when offended , nothing else

[iron solstice]

@night cloak bro you have only minor problem our accounts have been ban for doing nothing

[night cloak]

And give some auto generated answers

[iron solstice]

And give some auto generated answers
@night cloak right

[night cloak]

That's sad @iron solstice

[hard zodiac]

And give some auto generated answers
@night cloak ✅

I mean game support

I want to know why will happen with my account

What**

[iron solstice]

@storm willow what happened answer us all now ?

[storm willow]

@iron solstice already answered you

[iron solstice]

@storm willow what about others ?

[night cloak]

@storm willow can u answer me?

[mild oriole]

@iron solstice if we have any proof then we also we cant do anything to unban our ID
this is the bad thing of pubg
they dont take any action if a person gets banned
they should give a spcific reason

[storm willow]

we do not deal with account related issues, contact customer support ingame

[flint frost]

@storm willow

New message again

Please help me

[night cloak]

@mild oriolealso they straight up ban people people from discord when they complain about bans

@storm willow yeah to get more auto generated messages?

Anyways ,I have a tiny issue @storm willow

[storm willow]

Did you submit your old ID and new ID here in chat ? @flint frost

[night cloak]

My friends can't see my popularity how do I fix this?

[storm willow]

@night cloak we are not Tencent employee.. we can provide only limited support

[night cloak]

This is a tiny issue , but bugging me

[storm willow]

@night cloak did you hide your popularity ?

[night cloak]

How do I even do that

I didn't find any option

[storm willow]

check in profile page

[wind mauve]

New message again can’t login

[storm willow]

@wind mauve did you submit your old ID and new one in this chat earlier ?

If not send it

[night cloak]

@storm willow can u send a screenshot

how to unban royle pass id

[flint frost]

@storm willow old id:5142976168 and New id:5830751965

[night cloak]

@night cloak actually buy it

[spring zephyr]

@night cloak 10yrs of ban?

[night cloak]

@storm willow hi bro can i ask u

ok

[desert bloom]

Hallo

[night cloak]

@somber solstice teri maa ka koosa

[wind mauve]

5230681311 lost id

5830944590 new id

[spring zephyr]

@desert bloom Please state your problem.

[night cloak]

@somber solstice teri maa ki chutt mein mutt

[iron solstice]

we do not deal with account related issues, contact customer support ingame
@storm willow
Stop giving this answer to everyone because we are tired of receiving auto generated reply only Actually nobody cares for our accounts you all just want to make money that's it

[spring zephyr]

@night cloak Please do not use any other language aside from English in this channel. Refer to #613267301243944960 for language channels.

@night cloak And stop.

[desert bloom]

@spring zephyr iam banned and iam not played any cheat tools

[night cloak]

@spring zephyr this is pakistani english

This is Pakistani english

[spring zephyr]

@desert bloom 10yrs of ban?

[desert bloom]

@spring zephyr no 1 week

[wind mauve]

@iron solstice youuuuure riiight 15 days and account not back

[desert bloom]

@spring zephyr iam clean

[mild oriole]

@night cloak We cant do anything

[spring zephyr]

@storm willow Please mute @night cloak @night cloak

[wind mauve]

Theyre just giving same answer to all

[night cloak]

sorry

noo

[spring zephyr]

Abusing in other languges

[night cloak]

i can speak english

[spring zephyr]

@desert bloom Probably you played with hackers.

[storm willow]

@iron solstice that’s all I can say .. if you don’t require our help move to general chat

[elfin canopy]

@torn mango behave

[desert bloom]

@spring zephyr no never

[south magnet]

@somber solstice cant ban hacker so you guys started banning fair player ?

[desert bloom]

@spring zephyr if i have hacker in my frind list i remove hacker quickly

[elfin canopy]

@south magnet we don't ban/unban players.

[wind mauve]

Costumer support is joking with us

[south magnet]

who are you presenting here ? ha ?

[fallow garden]

Sir when will lost accounts be delivered @storm willow

[storm flume]

If you have encountered an issue with the account unlinking feature, @fallow garden, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[flint frost]

@storm willow i gave you have my pubg old and new id. Please help me sir.

[south magnet]

you speaking on behalf of Tencent

[night cloak]

i hv been repoted a cheater but he dont get ban yet@storm willow

[elfin canopy]

Customer service speaks on behalf of Tencent/PUBGM, @south magnet

Wait patiently, @flint frost

[storm willow]

@night cloak will be banned soon.. wait for a week

[desert bloom]

Guys

[flint frost]

@elfin canopy ok sir..😔

[versed scarab]

Hello

[desert bloom]

I need to comunicate with Pubggm

[storm flume]

You can contact the customer service via the game settings, @desert bloom. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@storm willow look at this

[elfin canopy]

What's the issue, @versed scarab?

[south magnet]

what do i do now ?\

what was my mistake playing fair ?

[patent smelt]

@storm willow Hello, i have a simple problem with my account.. i was playing squad MEA server.. and i got banned for a week and ten years... i never used hack never never.. my account is very expensive, i have 95M popularity and mythic fashion and RP S11 top 10.. and i purchased 600,000 rp points rank this season... after a week of ban i got again 10 years... please i want my account back.. or honestly i will stop playing this game.. because i won’t start again buying on a new account.. please i want my account back and continue normally as i am not a hacker.. my id is 5507754073

[night cloak]

@storm willow it says he sespended but he is not

[versed scarab]

Is real or fake?

[night cloak]

Hi this is the second time i get a message from the customer service telling me i got my account back but when i log in still didn't get my lost account, can you help me please because I've been waiting for 13 days to get my account back

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[south magnet]

what do i do now ?
what was my mistake playing fair ?

[storm willow]

@night cloak it takes time to process ingame wait for a week and comeback

[night cloak]

ok

[polar marsh]

@patent smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@night cloak click edit button near your chat ID - go to connections and click details -enable

[south magnet]

i want my account back

[night cloak]

I got this message but the account didn't get back

Help me

@storm willow Yeah I figured it out myself , but thanks anyways

This is the second time i get this message

[desert bloom]

Guys

I need to talk with Pubggm

[night cloak]

@storm willow help

[pastel imp]

Any update upon the lag issue

[simple cipher]

@night cloak start the new conversation

[pure palm]

Hello, i can not contact with service center.

[fervent turtle]

@bold siren Hey I just applied for Beta tester how team will reply ?

[night cloak]

Every time they tell me to start a new conversation then i have to wait 5 days or more for an answer telling me to start a new conversation my account gone for 13 days and the customer service is really bad

[pure palm]

Me too when i try to send my informations, it close the conversation

[fervent turtle]

Anyone ans me?

[normal fulcrum]

@night cloak Try contacting Customer support through [e-mail]

Is real or fake?
@versed scarab It's fake. Never fall for such scams

[sharp thistle]

@normal fulcrum is there any reward for people who can show weakness in anticheat & show by cheating pubg without any ban

[sonic breach]

People getting banned now for no reason? I got banned for One Week i have not played or teamed up with a cheater 😂😂😂 thats so stupid i was almost conqueror and now im banned i have seen other people today get banned for the same reason and they have not played with any cheater

[bold siren]

You will be contacted through e-mail if you have been accepted, @fervent turtle.

[fervent turtle]

@bold siren ok

[sharp thistle]

@bold siren can you please reply me if you know > @normal fulcrum is there any reward for people who can show weakness in anticheat & show by cheating pubg without any ban
@sharp thistle

[bold siren]

Reward? No.

[glossy wedge]

Hola

[sharp thistle]

@bold siren okay no need reward
Come in dm i willl show you many things😊& send it to you

It will help

You alot

[neat breach]

Help PUBG mobile please

[glossy wedge]

Where can I report a hacker?

[jolly gyro]

@elfin canopy a friend got through the login process with his android for me then confirmed my fb acc login attenpt to unlock my fb acc no thx to u. I have my acc back so disregard what I said earlier about losing my account

[normal fulcrum]

@sharp thistle No

[sonic breach]

@bold siren many other people have gotten banned for the same reason and no one has used or played with a hacker

[patent thunder]

something new about lost account unlinking?

[storm flume]

If you have encountered an issue with the account unlinking feature, @patent thunder, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sonic breach]

Anh help!

[bold siren]

Please be advised that we do not deal with banned accounts here. Contact the customer service.

[elfin canopy]

@jolly gyro Ok.

[sonic breach]

Nooo Sober U Dont Get it Its some glitch again like the custom Room glitch which got people banned for 2 months

@bold siren

[storm flume]

Hello, @sharp thistle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @sharp thistle:

:white_small_square: http://bit.ly/37Lgfbm

[normal fulcrum]

If there's any other website you want to report, feel free to contact @sand path

[young sinew]

Live Stream now with wall hack

[sonic breach]

Some one help me out please

[sharp thistle]

@young sinew this are normal now😂

[young sinew]

And sell

[elfin narwhal]

edr aa ttaira dhu khoolan @sonic breach xD

[sharp thistle]

Its useless saying
@normal fulcrum thanks for your preciuous time

[south magnet]

help. account wrongfully banned.

[sand path]

@young sinew dm me the link

[young sinew]

@sand path ok

[elfin narwhal]

why are we getting banned for no reason !

[normal fulcrum]

@sonic breach We are aware of the issue and will be fixed soon. You will get your account back if it was a false ban

[south magnet]

@normal fulcrum not "IF" it was false ban. cause you guys cant ban hacker

[sharp thistle]

True😂

[south magnet]

so you start banning fair and legit player

[hardy solstice]

Have scopes been reduced in the new patch?

[sharp thistle]

@sand path please check dm once

[iron solstice]

@normal fulcrum not "IF" it was false ban. cause you guys cant ban hacker
@south magnet
Absolutely right

[normal fulcrum]

@south magnet Every hacker gets banned. Hackers won't announce they got banned. They will lie about anti-ban cheat so others can purchase. They are already doing some illegal stuff, won't hurt them to fool others.

[calm patio]

I have linked two account with my PUBG id. One is Facebook another is gmail and I don’t have access on the gmail is there any way to remove that gmail

[normal fulcrum]

@sharp thistle Discord?

[sharp thistle]

@normal fulcrum i have sharpshooter official contacts & everything

[south magnet]

here im give 16hourse to this game fair and square just to get banned for no reason ?

[normal fulcrum]

@south magnet Platform?

[south magnet]

emulator. gameloop. windows

[storm flume]

You can now access #emulator-chat and #emulator-support, @south magnet. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[calm patio]

@normal fulcrum

[night cloak]

Arabic!!?

[south magnet]

i have access to these

but no one replying

[normal fulcrum]

@calm patio Yes?

[night cloak]

Ineed admin arabic to talk with him...

[normal fulcrum]

@night cloak You can join regional server from #613267301243944960 @night cloak

[patent thunder]

I received this message again and my account has not yet been recovered. but if I change the profile picture of my social account in my old pubg account it also changes too. what do I have to do now. I have to go back to do another new conversation @bold siren @sand path

[night cloak]

@bold siren many other people have gotten banned for the same reason and no one has used or played with a hacker
@sonic breach Same thing happening with me also. Getting banned everyday for 10 mins without any reason. & when i click file claim, they show this.

[sand path]

@patent thunder please be patient. No need to start another for now.

[elfin canopy]

You may join this server for assistance in Arabic, @night cloak.

https://discord.gg/pubgm-mena

[night cloak]

@lime juniper We are not interested in race tracks, we are not here to race. We dont need any golden mirados. We dont need powerranger sets.
You guys are messing up with the game objectives. Game objective is to kill people and be the 1 . We are not able to kill because of frame drops after 0.18.0 update.

I think in future after 0.22.0 updates u can only purchase outfits and chill in the race tracks
At that time the main objectives of the game will be purchasing new outfits and playing race with friends.
Hope you guys will fix this bugs and glitches and mainly frame drops fix .@Kira

[calm patio]

I have linked two account with my PUBG id. One is Facebook another is gmail and I don’t have access on the gmail is there any way to remove that gmail. @normal fulcrum

[lime garnet]

@night cloak 24 i dont know how its recover i stil cant join by this account or what should i do!

[storm willow]

@night cloak post in #old

[sand path]

@lime garnet old and new Uid

[lime garnet]

@night cloak old:5162617272
New: 5830646920

[normal fulcrum]

@calm patio Not yet. Will be available soon

[sharp thistle]

@normal fulcrum can you come in dm once only i will send you some codes?

[lime garnet]

@sand path old:5162617272 New: 5830646920

[normal fulcrum]

@sharp thistle What kinda codes? If it's regarding some cheats, contact @sand path

[sand path]

He's already in my dm's

[south magnet]

what do we do now ? hello ?

[vale obsidian]

hello

[south magnet]

bye bye to rank push ?

coz conqueror is for hackers only ?

[normal fulcrum]

@south magnet We don't provide support for emulator. Ask someone in emulator related channel

[sharp thistle]

@south magnet 😂

[vale obsidian]

we want to get pubg organisisng liscense @normal fulcrum

[gusty crown]

@normal fulcrum @sand path
We are still waiting for the two members, who were banned due to alleged abnormalities with the emulator, to be banned. However, the two play on mobile devices and do not use an emulator.
It was said that they should be released soon. I had already passed on the UIDs here.
How long should that take?

They dont use emulator!

[normal fulcrum]

What's the issue @gusty crown?

[gusty crown]

What the ********

Read what I wrote

[vale obsidian]

am i here?

[gusty crown]

Or are u not able to read?

TWO were banned because of emulator abnormalities.
BUT THEY DONT USE EMULATOR

[normal fulcrum]

@gusty crown Sorry wrong ping

[cold otter]

@normal fulcrum how can i report cheater he doing live streaming in youtube in cheater-report i am unable to post anything no parmission showing

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @cold otter:

:white_small_square: http://bit.ly/37Lgfbm

[normal fulcrum]

@gusty crown Can you tell me about the ban? Or share a screenshot? Like the reason for ban?

[gusty crown]

here or dm?

[normal fulcrum]

@vale obsidian Give me a minute

[cold otter]

@normal fulcrum still my account didnt unbanned for thirdparty banned and i didnt use anything third party software

[normal fulcrum]

@gusty crown You can share here. Just don't share sensitive informations

[patent thunder]

@lime juniper

[normal fulcrum]

@cold otter Emulator?

[normal fulcrum]

@gusty crown Can you dm me their character ID?

[sonic breach]

@normal fulcrum any help?

[cold otter]

@normal fulcrum yes i am using emulator gameloop and suddenly in game got message thirdparty software using banned but i am legit gameplaying

@normal fulcrum

[uncut acorn]

@blazing raptor
I got banned coz playing with cheater to boost rank .. I didn't know that he was a hacker we played one game .. he isn't my friend also then I got banned !

[cold otter]

@normal fulcrum we playing legit and get banned and there is cheater doing live stream gameplay with cheats hack not getting banned

[sonic breach]

@normal fulcrum many people are getting banned for this reason where as nobody has teamed up with an active cheater what do i doo i wasted 7 days on my rank push and i got banned today when i woke up

[uncut acorn]

Same here

[normal fulcrum]

@sonic breach Have you played any emulator player recently?

[sonic breach]

@normal fulcrum i am a emulator player

[uncut acorn]

@kira i have same problem here

[storm flume]

You can now access #emulator-chat and #emulator-support, @sonic breach. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[normal fulcrum]

@uncut acorn platform?

[uncut acorn]

@normal fulcrum

[iron solstice]

Me too got ban for violating regulations which I didn't

[woeful cradle]

My ID I get bannd for now reasons

[cold otter]

@normal fulcrum look they doing live stream with hack no banned and why i got banned without any third party software using 😭

[iron solstice]

@normal fulcrum look they doing live stream with hack no banned and why i got banned without any third party software using 😭
@cold otter
Absolutely

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @cold otter:

:white_small_square: http://bit.ly/37Lgfbm

[neon jackal]

@normal fulcrum Any help bro ? please

@normal fulcrum 3D party or plugin ban

[woeful cradle]

My Id6533921221

[wet wing]

As far as I know playing with Cheater will get you 7 days ban, if you continue it will get you 10 years ban

[neon jackal]

@normal fulcrum i have changed the emulator coz my PC is not too good

[uncut acorn]

@normal fulcrum ?!

[storm flume]

You can now access #emulator-chat and #emulator-support, @neon jackal. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[past seal]

Yoo can i get help please?

[normal fulcrum]

As far as I know playing with Cheater will get you 7 days ban, if you continue it will get you 10 years ban
@wet wing That's true

[past seal]

Didn’t use anything that against the rules

[polar marsh]

@past seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lime garnet]

Thnxx for recovering account but i still cant join by my new chat which i make and what should i do! @sand path plzz help

[snow star]

Why support at game not answering

[normal fulcrum]

@normal fulcrum look they doing live stream with hack no banned and why i got banned without any third party software using 😭
@cold otter Do you usually watch their streams?

[neon jackal]

@normal fulcrum and what about changing emulator bro ? i got 3 months offline while i have played just 4 games since the saison 11

[normal fulcrum]

@snow star You will get a reply . It will take time

[gusty crown]

@normal fulcrum because I cant write anymore per DM...

I don't know where you come from, but I'm from Germany.
And if you ban someone here / accuse something, evidence must be presented and published so that the person can check it.
This is called a rule of law.
It cannot be that someone is simply banned and there is nothing you can do about it. What kind of dictatorship is that?

I know you can't do anything about it.
That's why I want to speak to the community team, or anyone else who can help me.
If everything turns out to be legitimate, then everything is okay.
However, we are certain that he did not do anything wrong and that this ban is unjustified.
So I want to talk to someone.

[snow star]

@normal fulcrum can i dm u? Im really need help

[wet wing]

@snow star you have to be patient, just wait for thier response...

Also how much time you were waiting?

[snow star]

No they closed the conversation

[uncut acorn]

@normal fulcrum should I go without any replying ?

[normal fulcrum]

@gusty crown You can talk about this with customer support. We, as discort staff, is not affiliated with Pubg Mobile, Tencent or any of their subsidiaries

@uncut acorn Use #emulator-support

[gusty crown]

But in customer support nobody answers!

[uncut acorn]

Am mobile player

[snow star]

@gusty crown yeah same problem

[wet wing]

@snow star send them again and make sure the conversation between you and human.

[cold otter]

@cold otter Do you usually watch their streams?
@normal fulcrum i start reporting his channel when he have 100 subscribe now he reach 1100 subscribe still didnt banned

[iron solstice]

But in customer support nobody answers!
@gusty crown
Yes they have auto generated reply

[snow star]

@wet wing im send severally and they not answer

[storm flume]

If you have encountered an issue with the account unlinking feature, @craggy palm, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[gusty crown]

yeah @iron solstice ONLY auto generated replies.
Never a human answers there

[wet wing]

What's your issue? @snow star

[craggy palm]

please help

[gusty crown]

I got the same message

from Manuela

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[snow star]

@wet wing I'm unlinked my acc and support not answering to me

[storm flume]

If you have encountered an issue with the account unlinking feature, @snow star, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

@gusty crown I have answered your question. Don't ask same question again

[snow star]

@normal fulcrum plz help me

[sand path]

@snow star @craggy palm old and new IDs

Give.

[normal fulcrum]

@cold otter Have you tried forwarding the details to Nadeko?

[dull trench]

My account 71 level account not opening ,who is PUBG developer help me i have contacted a lot of times in game mail but no one is replying only bot is replying same reply in every question.

[uncut acorn]

@normal fulcrum am not an emulator

[snow star]

@sand path can i dm u?

[night cloak]

How many days in lost account recovery

[storm flume]

If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[sand path]

@snow star sure

[cold otter]

@cold otter Have you tried forwarding the details to Nadeko?
@normal fulcrum no i dont knbow about nadeko

[sand path]

@night cloak dm me your old and new account IDs

[cold otter]

@sand path can you check ur dm i send u cheaters stream link

[dull trench]

I have tweeted send a mail on cs.tencent.com also but no one is replying what is this manner guys i am a player playing since season 2 and now my account is not opening ...

[uncut acorn]

@sand path can you help me !

[dull trench]

@placid gulch

[wind mauve]

What i have to do .. my account not back

[normal fulcrum]

@uncut acorn Sorry about that. Try using File Claim

[gusty crown]

@gusty crown I have answered your question. Don't ask same question again
@normal fulcrum incomplete. I want a contact to the community team, who can help me.

[night cloak]

@storm flume .I'm already sent

[dull trench]

@sand path Hey man Help me out .in game only bot is replying ...

[wet wing]

@iron solstice that's bot reply >_>

[uncut acorn]

@normal fulcrum already used it but nothing happened it's one game with hacker which I didn't know he has hacker until the game ended

[iron solstice]

@normal fulcrum don't tell anyone to use file claim but they have only one answer which doesn't help us at all

[uncut acorn]

Exactly

[jolly kettle]

@uncut acorn Sorry about that. Try using File Claim
@normal fulcrum bot replies with no help

[cold otter]

@sand path please check your dm i send u dm for cheaters detail link

[dull trench]

My account is ban coz of internet issue please unban it

[normal fulcrum]

@gusty crown Use File claim. This will be the last time I'll answer. Repeating same question will be considered trolling and moderation steps will be taken

[dull trench]

@admin

[normal fulcrum]

@jolly kettle If you provide proper answers, you will get connected to customer support

[gusty crown]

It is absolutely ridiculous

[normal fulcrum]

@iron solstice We don't have power to ban or unban anyone's account. File claim is your only option

[iron solstice]

It is absolutely ridiculous
@gusty crown yeah

[dull trench]

@Kira help me out

[wet wing]

@normal fulcrum the thing is, bot replys to thier email instead of human

[cold otter]

@normal fulcrum how about my account which is banned wrong for third party software banned for 1 week

[uncut acorn]

@normal fulcrum but it doesn't help or reply ?!!!

[woeful cradle]

All admins same answer use file claim

[sharp raft]

y all my frnds getting ban 🤣

[dull trench]

Why i got banned man i didn't do anything my account is at 71 level i am a genuine Guy and u guys banned me ?

Please check it mannualy guys @kira

[normal fulcrum]

@uncut acorn We cannot help as well

[iron solstice]

@iron solstice We don't have power to ban or unban anyone's account. File claim is your only option
@normal fulcrum
Ok only one time you also try doing file claim and then you will understand what problem we are going through

[dull trench]

@normal fulcrum Hey man Help here

[gusty crown]

Someone has had an account in this game for over 2 years.
Invested several thousand euros and I should just shut up and accept that?
It is referred to the ingame support "file claim" WHERE NO HUMAN ANSWER. Where there are only automatically generated messages and THAT SHOULD I ACCEPT?

[jolly kettle]

@jolly kettle If you provide proper answers, you will get connected to customer support
@normal fulcrum i use "i need to talk to someone" , my question is something and they reply something else i have video proof

[wet wing]

@dull trench they mentioned ( your account cannot be unbanned)

[normal fulcrum]

@jolly kettle We cannot help you regarding the issue.

[dull trench]

@gusty crown Exactly i was playing since two years . but only bots are replying..

[polar marsh]

@dull trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uncut acorn]

@normal fulcrum pubg left the hackers go in peace as well and we have no reason to got banned but we take it then shut up

No help

[iron solstice]

Someone has had an account in this game for over 2 years.
Invested several thousand euros and I should just shut up and accept that?
It is referred to the ingame support "file claim" WHERE NO HUMAN ANSWER. Where there are only automatically generated messages and THAT SHOULD I ACCEPT?
@gusty crown
Yeah is this what you call management
You all can't avoid us

[jolly kettle]

@jolly kettle We cannot help you regarding the issue.
@normal fulcrum who can help then ?

[bold siren]

We understand your frustration, but please, do not complain about it here because we have no powers over your account and we do not deal with banned accounts here.

The only thing you can do is File the claim and wait patiently.

[iron solstice]

One time will come when pubg will become game for only hacker

[flint frost]

What is this

[gusty crown]

We understand your frustration, but please, do not complain about it here because we have no powers over your account and we do not deal with banned accounts here.

The only thing you can do is File the claim and wait patiently.
@bold siren Because of that I asked for contact directly to the community team, that has powers over the accounts.

[iron solstice]

We understand your frustration, but please, do not complain about it here because we have no powers over your account and we do not deal with banned accounts here.

The only thing you can do is File the claim and wait patiently.
@bold siren
You try to understand no one answers file claim except auto generated reply

[cold otter]

he openly streaming nothing happening to him and for us legit gameplay getting banned awsome rules for pubg hahhaha

[iron solstice]

Yeah

[woeful cradle]

File claim not do any things

[uncut acorn]

@bold siren yeah wait patiently my season progress will effect my missions my rank .. it's all damaged then wait patiently

[jolly kettle]

@normal fulcrum who can help then ?
@jolly kettle i have ping issues with Middle east servers , ping sometimes very good like 20 ms other times 129 ms

[uncut acorn]

@bold siren should we install any hacker to not get banned !

[normal fulcrum]

@uncut acorn @jolly kettle @iron solstice We have already answered your questions multiple times. Repeating same questions will get you muted

[uncut acorn]

@normal fulcrum thanks a lot

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @cold otter:

:white_small_square: http://bit.ly/37Lgfbm

[iron solstice]

@normal fulcrum thanks we have also told you stop telling every one to do file claim

[woeful cradle]

Ho can solve the bannd

[wind mauve]

I will open 100 account and i will play with hack if my account not back .

[lime garnet]

I didn’t get back i still cant log in into it? What should i do @normal fulcrum

[wet wing]

Guys, they aren't game devlopers, they are discord server moderators and they can't unban or do any action to pubgm accounts

[normal fulcrum]

@lime garnet Contact in-game support

[jolly kettle]

@uncut acorn @jolly kettle @iron solstice We have already answered your questions multiple times. Repeating same questions will get you muted
@normal fulcrum not involved was this bro , please help me in ping issues middle east servers

[dusky zealot]

can anyone help me with voice problems

[bold siren]

What is your lost account's ID and your new account's ID, @lime garnet?

[iron solstice]

Guys, they aren't game devlopers, they are discord server moderators and they can't unban or do any action to pubgm accounts
@wet wing
Ok but stop telling everyone to do file claim because it has no use

[woeful cradle]

Zynb ho can help me to open my account?

[normal fulcrum]

@wind mauve Hacking will lead you to 10 years of ban

[strong thistle]

Can anyone tell me in pmis does only erangel classic matches count or any map??

[wind mauve]

Idgaf if my account not back im going to use hack

[woeful cradle]

@normal fulcrum ho can help to open account

[wind mauve]

I never use but i will

[iron solstice]

Hmm

[lime garnet]

Lost account iD:5162617272 new ID: 5830646920 both are linked to we chat the old acc we chat i dont have aces but new i have @bold siren

[bold siren]

Thank you for your information, @lime garnet.

[normal fulcrum]

@strong thistle @sand path Can help you regarding PMIS

[strong thistle]

Should I dm him??

[jolly kettle]

Any chance help in Ping issues?

[dusky zealot]

can anyone plz help me with my mic problems in pubg

[normal fulcrum]

@dusky zealot What issue do you have?

[dusky zealot]

i had to restart twice

[gilded breach]

why ?

[woeful cradle]

@normal fulcrum answer me

[dusky zealot]

my teammates cant hear me and neither can i

until or unless i restart twice

[storm flume]

You can now access #emulator-chat and #emulator-support, @gilded breach. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[normal fulcrum]

@dusky zealot Looks like a bug. You can report it in #old

[dusky zealot]

ok thanks

[normal fulcrum]

@wet wing Let's not start that again

[final spade]

They sent me that and my account is not back yet

[normal fulcrum]

@woeful cradle What's the issue?

[wet wing]

@normal fulcrum okay sorry

[normal fulcrum]

@final spade Contact @sand path

[cold otter]

@normal fulcrum where can i send streamer link still he keep doing stream

[jolly kettle]

@dusky zealot try entering TDM can fix sometimes

[elfin canopy]

@shadow onyx behave.

[shadow onyx]

Ahahaha

[normal fulcrum]

Any chance help in Ping issues?
@jolly kettle Sorry about the delay. Have you tried changing your data?

[sand path]

@final spade please send your old and new uid's

[jolly kettle]

@normal fulcrum i don't understand what data?

[normal fulcrum]

@cold otter Contact Nadeko

[cold otter]

@cold otter Contact Nadeko
@normal fulcrum he not replying my message

[normal fulcrum]

@jolly kettle Data connection. Wifi to mobile data or vice versa

[dusky zealot]

@jolly kettle thanks mate ill try

[cold otter]

@sand path check your dm i send u his link

[elfin narwhal]

did pubg figured out this new glitch of getting banned for 7 days of doing team up with cheaters or not?

[fickle wraith]

I Lost my pubg account after unlinking social media

[storm flume]

If you have encountered an issue with the account unlinking feature, @fickle wraith, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[dry ridge]

Sir we need our id back

[jolly kettle]

See this in lobby ping is 28 ms always , inside game sometimes 28 ms usually 129ms middle east server, yes I tried changing ISP as well best ping i get is Asia where is supposed middle east server is only 400 km away @normal fulcrum

[normal fulcrum]

@jolly kettle Your region?

[fickle wraith]

Please recovery my account

[fickle wraith]

I was lost it

[jolly kettle]

@normal fulcrum
Oman, Muscat

[cold otter]

@sand path are you there please check ur dm i send u cheaters link streaming almost 2hrs finish

[elfin canopy]

Are they still live, @cold otter?

[normal fulcrum]

@jolly kettle Looks like a bug. Please report it in #old and post in-game ping screenshot of Middle East server as well. Post the issue along with screenshot in a single message

[cold otter]

Are they still live, @cold otter?
@elfin canopy yes still live check dm i send u his live link

[dry ridge]

@cold otter can you send me too

[sand path]

@cold otter got it.

[cold otter]

@elfin canopy check ur dm i send u link please take action against cheater and banned them channel

[normal fulcrum]

@dry ridge May I know why do you need hacker's stream link?

[earnest mortar]

Let get in the game Who will play the pubg mobile

burakdurmazla add me

[dry ridge]

I want to know his name cuz you guyz arent banning them

and banniong the legit players.....

[jolly kettle]

@normal fulcrum thanks, but this was for quite sometime now, was wondering if middle east server is just a name and actually server in Europe or shared region server for some sort

[cold otter]

@dry ridge May I know why do you need hacker's stream link?
@normal fulcrum i didnt send only staff i send who can take action because of them our game spoil

[dry ridge]

i was wasting my time and result is that i got ban for 7 days ...nyc sir

[normal fulcrum]

@earnest mortar #activities

[light hare]

I want to know how to unlink social media account

[storm flume]

If you have encountered an issue with the account unlinking feature, @light hare, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[normal fulcrum]

@dry ridge We cannot provide any support regarding ban, legit or not. Only option is to contact in-game support

[dry ridge]

nyc sir

[normal fulcrum]

I want to know how to unlink social media account
@light hare That feature is unavailable right now. Will be back soon

[fickle wave]

@sand path How long does it take to recover the account?
After I sent all the necessary information and Thanks

[gloomy onyx]

Why my unranked show I am in 10 k

[light hare]

But that social media account has been hacked

[lime garnet]

Where is game support @normal fulcrum

[light hare]

I already recovered my account but if it again hack then i m not sure that i would able to recover it

[gloomy onyx]

Unranked

[vivid merlin]

@light hare you may contact customer service for that hacked media account and ask them.

[gloomy onyx]

Why

[normal fulcrum]

@gloomy onyx Only top 500 players get ranked

[sand path]

It stopped now @cold otter

[normal fulcrum]

@lime garnet Use file claim to contact support

[gloomy onyx]

There is some thousand ranking also show my friend rank show in number

[light hare]

In c @vivid merlin i already complained it in ingame service but nobody there just the ai

[sand path]

@gloomy onyx restart multiple times to fix it

[gloomy onyx]

Any other solutions I see this 5 days

[jade verge]

@sand path hi. How long i've to wait more...? It's been a while i didn't got my account back.my issue was unlinking account...can you help me out to get it back ?

[storm flume]

If you have encountered an issue with the account unlinking feature, @jade verge, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[cold otter]

It stopped now @cold otter
@sand path still he doing not yet stop if u really take action i send u cheaters link i can expand time to search and give u because of them our game spoiling

[gloomy onyx]

Any solution to see my rank in no

[sharp thistle]

@gloomy onyx level should be 33+

[gloomy onyx]

Ok

[nimble basin]

I got ban for a week

[normal fulcrum]

@gloomy onyx You should be in top 500 to get a rank

[gloomy onyx]

@sharp thistle after 33 level my id show or not

But some rank in numbers also shwo

[stiff ginkgo]

I think rank gets refreshed at 0 UTC

[sharp thistle]

😂

@gloomy onyx it will show

[gloomy onyx]

I@code thx bro i am scared

[sharp thistle]

Lvl should be 33+

[gloomy onyx]

When your lvl is 30 your rank show or not

[sharp thistle]

@gloomy onyx it wont show r

@sand path 😂

[jolly kettle]

@gloomy onyx are you in guests account or was banned before?

[flint ingot]

ID: 580460061

[sharp thistle]

I am 100% sure when he will be lvl 33+ he will get rank😶

[normal fulcrum]

@flint ingot Platform? And translation?

[gloomy onyx]

No cheating

Bro

No bab

N

Even I not get 10min ban

[dense lintel]

My Facebook Id Got Hacked 3-4 months ago and i have linked google play with pubg so i can login with google play and hacker deleted my facebook account but now i purchased iphone so i can't login with google play can you please tell how to unlink Facebook (but facebook account is deleted by hacker) or how to login in iPhone i have my google play account

[storm flume]

If you have encountered an issue with the account unlinking feature, @dense lintel, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[jolly kettle]

@gloomy onyx is it a guest account? If so Try linking to it social media account

[dense lintel]

Can anyone help me?

[gloomy onyx]

My Google Play is link

[sharp thistle]

I am 100% sure when he will be lvl 33+ he will get rank😶
@sharp thistle

@gloomy onyx

[flint ingot]

I was forbidden to play a hacker, but there are many friends who succeeded them, how can I do?

[gloomy onyx]

Your rank is show when you are at30 lvl

[violet barn]

@dense lintel Login through mobile number or email, Its a new feature which will be available to everyone soon.

[normal fulcrum]

@sharp thistle Level has nothing to do with ranks

[gloomy onyx]

Bro in number

[sharp thistle]

@normal fulcrum no sir ranking has

@normal fulcrum numbers matter

[polar marsh]

@flint ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense lintel]

@violet barn login through mobile no. Is possible ? 😍😍😍

[languid nimbus]

I have been banned for 2 months emulator ban need help
5245200824

[normal fulcrum]

Bro in number
@gloomy onyx yours says unranked. It is coz you might have got a ban in past

[storm flume]

You can now access #emulator-chat and #emulator-support, @languid nimbus. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[violet barn]

@dense lintel Yes. Check it if you have got this feature or not.

[gloomy onyx]

@normal fulcrum no ban bro

[dense lintel]

@violet barn how to Check?

[sharp thistle]

@gloomy onyx just dont do anything go and make lvl 33+ & see

If it works just let me know

[gloomy onyx]

Ok

[sacred pivot]

I was exposed to the band 10 years without any reason and I did not use any fraud method and you can check my data and statistics

ID :5125022432

[violet barn]

@dense lintel it looks like this

[normal fulcrum]

@gloomy onyx Contact in game support for further information

[dense lintel]

Oo nice

[gloomy onyx]

@kira I do bro

[languid nimbus]

Pls hellp me

[dense lintel]

Let me see

[normal fulcrum]

@languid nimbus #emulator-support

[languid nimbus]

I have been banned for 2 months emulator ban need help
5245200824

[violet barn]

@dense lintel But first you have to link email or mobile number with your account.

[dense lintel]

@violet barn already linked

[night cloak]

Sorry for disturbing you but how can I change character's quotes language?

[violet barn]

@dense lintel Do you have that feature?

[vivid merlin]

If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
@languid nimbus

[dense lintel]

@violet barn no

🥺

[violet barn]

@dense lintel Repair the game and keep checking it will be available soon.

[cyan pike]

Ihave banned for aweek
Why

[dense lintel]

@violet barn ok thanks For help

[violet barn]

@dense lintel one of my friends was facing the same problem. Then he logged in through this new feature

[sacred pivot]

I was exposed to the band 10 years without any reason and I did not use any fraud method and you can check my data and statistics

ID :5125022432