#questions
forest bluff
Please help me. PUBG Mobile has frozen my account. I play PUBG Mobile both on mobile phone and PC. It was when during my gameplay on mobile phone and suddenly PUBG has frozen my account. I did not ise any plugins tool or hacking tools. Its a fair play. But why is it? Cant i play in two devices? Help me uplift this ban.
My id is 5509909056 .
Thank you.
@astral valve
Same problem 😑😑
vivid merlin
@cyan stump then please wait for the update I cannot help with the phone number link since it is in testing right now you might be able to unIink it when the update comes
topaz frost
Hello plz someone help me
dusty tree
Where can I open or get character crates? Like victor’s (where his outfit and buyable voice chats are)
night cloak
@night cloak can i ask u
vivid merlin
@dusty tree you can buy character crates in the buy crates section and it will say character crates
dusky yarrow
Help
topaz frost
Hey listen my issue
dusty tree
@dusty tree you can buy character crates in the buy crates section and it will say character crates
@vivid merlin thanks
vivid merlin
@dusky yarrow hello. what's the issue?
dusky yarrow
Hey guys can you tell me when is andy character going to arrive
topaz frost
Help
fair root
How can someone get pubg partner title ?
topaz frost
Pllz
topaz frost
No one is listening me
vivid merlin
@dusky yarrow there is no estimated time when he will arrive please be patient
cyan stump
@vivid merlin When the update will come.the update will come near
dusky yarrow
@waxen yarrow what he did
vivid merlin
@topaz frost please be patient it will reset soon
waxen yarrow
he killed me
topaz frost
@vivid merlin which thing will reset
dusky yarrow
Wher u from
night cloak
@waxen yarrow report them via in-game
vivid merlin
@waxen yarrow please report hackers here http://cheater-report.pubgm.cc or you can additionally report them in #cheater-reports
waxen yarrow
west bengal india
dusky yarrow
Hmmm
night cloak
@dusky yarrow use #chat for conversations
@night cloak can i ask u bro
@night cloak yes
@night cloak everyone in the list get band why he dont
vivid merlin
@topaz frost the shop will most likely reset the company might be running on a different time zone for you and hasnt reset yet
night cloak
@night cloak he will be banned soon
vivid merlin
@cyan stump I dont have an estimated time when the update will arrive
night cloak
it may take some time
topaz frost
Hut i@vivid merlin 2 day above now
night cloak
i know but why is the delay@night cloak
topaz frost
Why
vivid merlin
@topaz frost clear cache and restart game and see if you can redeem them then
night cloak
hello guys i need help i think someone is also playing from my id plz help
night cloak
@night cloak its not in our hands anymore
topaz frost
I want uc to gift royal pass to my love 😔
night cloak
@topaz frost try again later some time
@night cloak thank u bro
@night cloak please avoid repeating the same issue
@night cloak no one is replying properly
vivid merlin
@night cloak please contact customer service if the account has been compromised
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
vivid merlin
@night cloak hello. what's the issue?
cyan stump
@vivid merlin Thank you . For helping me
topaz frost
Help
fair root
How can someone get pubg partner title ? @night cloak
vivid merlin
@topaz frost we already have told you to just wait and be patient please try again another time
night cloak
@topaz frost please avoid repeating the same issue, check that later
topaz frost
Can they plz refresh my shop
vivid merlin
@fair root reach 1000 synergy with your partner to get the title
night cloak
I unlinked my account, and lost it, I contacted the customer support in settings, showed them proof of ownership, all that, then deleted the game, my account is still not recovered
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
fair root
Not a friend partner title , pubg partner title !@vivid merlin
sand path
@fair root when you partner your discord with PUBGM
spring zephyr
@sand path And how can someone do that?^
night cloak
I was banned in vain and I don't know why I was banned
vivid merlin
@night cloak we have already told you it was a false ban and it would be fixed please avoid repeating the same question
noble ether
Is this real or scamming
calm skiff
Can anyone help. I havent got the invitation yet from PUBG @night cloak @last birch @storm willow
noble ether
Ok
spring zephyr
@sand path You mean PUBGM VIP?
sand path
No
high sorrel
sand path
Our Partnered servers.
high sorrel
That cheat not banded
spring zephyr
Oh
I see now
sand path
ID? @high sorrel
topaz frost
Can someone plz give me royal pass
vivid merlin
@topaz frost no begging its against #613267301243944960
high sorrel
@sand path that ID 5378313863
night cloak
But I have no mistakes here There is an error in the emulator I want you to error my ban I punish it in vain I do not understand this event @vivid merlin
sand path
Noted. @high sorrel
night cloak
I'm being punished unfairly, please understand me too
sand path
He will be banned soon.
high sorrel
Ok thanks 😋
storm willow
@calm skiff you will get if you are selected
night cloak
how long will we wait
crisp garden
@night cloak is this about the account frozen
night cloak
yeah
crisp garden
Just wait patiently it will be fixed, @night cloak
high sorrel
I have a video of the 4 players who are allied to individual status and ID
night cloak
@high sorrel report them via in-game
high sorrel
@night cloak I did it for nothing
noble ether
@sand path can u plz check inbox
storm flumeBOT
Please read the pinned messages, @broken sun and @night cloak.
vivid merlin
@topaz frost please dont spam you can buy uc from official places such as playstore or midasbuy you can use paypal for those
crisp garden
It differs for every region
topaz frost
Is midasbuy is trusted
vivid merlin
yes it's an official site
noble ether
@topaz frost use paytm
sand path
Paytm @topaz frost
topaz frost
Thanks
sand path
https://www.pubgmobile.com/pay
@topaz frost
stiff ginkgo
Lol
night cloak
@sand path how long will we wait ?
haughty quartz
Dear I sent in the game support to get my account back and already confirmed in their reply but I didn’t get anything// any advise help
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @haughty quartz, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
stiff ginkgo
Go to events>recommendation>weekly report
And collect 3 for free@topaz frost
topaz frost
Already collected and played
sand path
@night cloak No idea.
stiff ginkgo
Ayy then wait for next week
broken sun
@somber solstice Help??
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @broken sun. Remember to read through #faq before asking questions in the support channels.
night cloak
@sand path would it take too long ?
topaz frost
Recently i redeemed on 13 may
sand path
It will be fixed soon.
topaz frost
How much soon
storm flumeBOT
Did you read the pinned messages, @broken sun? Particularly the part about Administrators of this discord server not being part of Tencent Games, or even being in the same building.
sand path
Thank you, we were aware of this one. Will be banned soon.
@high sorrel
high sorrel
Thnks @sand path
haughty quartz
@sand path any advise to my msg?!
sand path
Dear I sent in the game support to get my account back and already confirmed in their reply but I didn’t get anything// any advise help
Send them the same details again. And make sure your new PUBGM Account is connected to the same unlinked social media.
@haughty quartz
haughty quartz
Done one week ago _
umbral bone
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @umbral bone, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
rough bough
vivid merlin
@rough bough what seems to be the issue?
haughty quartz
@sand path It’s now exactly 10 days since I reply again to the support after their reply
rough bough
This person is using cheating

sage lance
Are team ups in solos getting banned? It's so annoying
vivid merlin
@rough bough you can report them here http://cheater-report.pubgm.cc
storm flumeBOT
Hello, @rough bough!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
sand path
@sage lance yes, why annoying?
sage lance
@sand path it's
Solo why people are teaming up in solos. It's unfair to other players
sand path
They will be banned for a day.
@sage lance
sage lance
And what about the rank they are doing it for ranking up@sand path
sand path
It will be cleared. @sage lance
jagged fractal
Why isnt there game token in the cheer park
sand path
Play cheer park to earn one @jagged fractal
sage lance
@sand path thanks
sharp citrus
@sand path can you please tell how much days it will take to uplift ban
vivid merlin
@sharp citrus there is no estimated time please be patient there is a lot of people with this problem they will get to you when they can
raw prairie
I lost my account anyone help me
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @raw prairie, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
noble scroll
hello I need help
spring zephyr
@noble scroll Please state your problem.
pastel imp
Frame drops are real ...even 14 mb patch didn't fixed ..I and few more has been saying about this from past few days and no one yet responded ...lag occurs as soon as my charters comes into the field of view ..for example as soon as my character spawn in a tdm match ..after 4 to 5 seconds frame drops occurs ..then jumps back to 60 fps but just for few seocns and then again fall back to around 20 or 30 fps ...this is so annoying ..can't even play PMIS due to this ..
jovial star
I'm also facing same issue of frame rate drops
spring zephyr
@pastel imp @jovial star Try repairing your game and uninstall the resource pack.
pastel imp
I've already uninstalled and reinstalled the game
@jovial star yeah me too
spring zephyr
@pastel imp @jovial star What device are you guys playing on?
jovial star
@spring zephyr its not juts me. My squad mates are also facing the issue
I'm using poco f1
night cloak
hi
jovial star
My friend is using oneplus 7t
pastel imp
Yeah there are many more who are facing the same issue
jovial star
Another friend is using one plus 7
pastel imp
It starts happening from the 0.18 update
Sometimes i feel like i should uninstall / quit this game
How can a player who was playing at 60fps in 0.17 versions can play on 20/30 FPS in 0.18 update ...this is so annoying
jovial star
I've read the #faq tried repairs, reinstalls. But it's not only me facning the issue. Whole squad playing with me is facing it must be device independent issue
vivid merlin
it is a problem they are aware of this is an accruing problem please be patient you can report this issue
pastel imp
@pastel imp @jovial star What device are you guys playing on?
@spring zephyr one plus 6t
cold otter
@normal fulcrum almost 24hrs finish i am still waiting for unbanned account even file claim there no costumer costumer support only auto conversation i got banned for thirdparty software which i am not using
spring zephyr
@vivid merlin It started again?
vivid merlin
it's been a problem they have had even after the update
thats why they told everyone to report it if it ever happens again
jovial star
@vivid merlin already reported but no one's acknowledging the issue
vivid merlin
@cold otter it will take awhile for a reply please be patient
@jovial star people have acknowledge this issue there will be an update soon that should fix it
normal fulcrum
@cold otter You can now ask questions related to emulator in #emulator-support
jovial star
@vivid merlin everyone just asks to reinstall or repair the game
pastel imp
@vivid merlin everyone just asks to reinstall or repair the game
@jovial star yeah which didn't worked
This issue has been since I updated to 0.18
jovial star
@normal fulcrum I had a chat with you yesterday. You told me to report back after reinstalling
I'm here again. Reinstalling did not fix it
normal fulcrum
I've read the #faq tried repairs, reinstalls. But it's not only me facning the issue. Whole squad playing with me is facing it must be device independent issue
@jovial star If it's only you, it's your device. Best advice is to get it checked at a service center. And make sure your device OS is up to date
pastel imp
I just want to know if support team is even aware of this issue and are even trying to fix it @vivid merlin
@jovial star If it's only you, it's your device. Best advice is to get it checked at a service center. And make sure your device OS is up to date
@normal fulcrum I don't thinks so ..it's a bug ..appeared as soon as we updated to 0.18
normal fulcrum
@pastel imp Your device?
pastel imp
One u> @pastel imp Your device?
@normal fulcrum one plus 6t
jovial star
@normal fulcrum it's not just me. Our squad was facing the issue. I just payed a game and squad quit due to the frame rate drops
pastel imp
Fine so they are not even aware about this issue I believe
jovial star
@vivid merlin @normal fulcrum can you clear if there is any issue?
I'm getting response that it's only me or only my device and I've repeated that my friends are also facing the same issue
inland nimbus
I unlinked my account and it has been done but it still there how can i remove the Facebook mark?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @inland nimbus, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
will our ban open this week because I have royal pass missions @normal fulcrum
normal fulcrum
@pastel imp @jovial star Let's make it simple and quick. As time passes, technology advances. So does game mechanics. And it requires more and more resources from hardware. But hardware stays the same. That is why hardware needs to be upgraded. Same goes for Pubg Mobile. As it gets new update, it requires more resources and older devices gets slowed down. Simple solution is to force stop all background apps to get most out of your hardware. If that also doesn't help, nothing can be done. Device needs an upgrade.
@night cloak Platform?
night cloak
emulatör
storm flumeBOT
You and can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
random kraken
@normal fulcrum i got the same issue my account has been frozen i just played custom room :S i have royal pass as well missions are on pending :S
storm flumeBOT
You and can now access #emulator-chat and #emulator-support, @random kraken. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
pastel imp
Fine so one plus 6t with Snapdragon 845 can't handle ..anyway ..older devices than > @pastel imp @jovial star Let's make it simple and quick. As time passes, technology advances. So does game mechanics. And it requires more and more resources from hardware. But hardware stays the same. That is why hardware needs to be upgraded. Same goes for Pubg Mobile. As it gets new update, it requires more resources and older devices gets slowed down. Simple solution is to force stop all background apps to get most out of your hardware. If that also doesn't help, nothing can be done. Device needs an upgrade.
@normal fulcrum fine so one plus 6t with Snapdragon 845 can't handle huh ..and even low end devices can
normal fulcrum
@pastel imp I gave you a logical answer. If you have any complaints regarding that, you can put your suggestion in #old and tell the devs how they can improve performance. Or you can contact them through customer support in-game
night cloak
@normal fulcrum #emulator-support can you look
normal fulcrum
@night cloak I'm sorry I don't handle emulator issues since I don't play on emulator. @night cloak will assist you as soon as he's available
vivid merlin
@night cloak we have already answered your question about the ban multiple times we do not know when it will be lifted it will be soon please be patient about it, please dont repeat the same question
pastel imp
Maybe we should quit...
hidden nimbus
Anyone is there?
pastel imp
Anyone is there?
@hidden nimbus nonone helps
vivid merlin
@hidden nimbus what's the issue?
spring zephyr
@hidden nimbus Please state your problem.
hidden nimbus
😫 😫
normal fulcrum
@pastel imp If you're done, you can move to #chat
pastel imp
@pastel imp If you're done, you can move to #chat
@normal fulcrum not yet
hidden nimbus
Bro my account is banned. Someone else have access to my account and i think he used some hacks and now my permanent account is banned
normal fulcrum
@pastel imp Spamming on any support channel even after getting answered will lead you to a mute
spring zephyr
@hidden nimbus Contact customer service for this issue.
hidden nimbus
Where can i contact customer service
spring zephyr
@hidden nimbus BTW 10yrs of ban?
hidden nimbus
Yes 10 yrs
polar marshBOT
@hidden nimbus:
spring zephyr
@normal fulcrum He said that another person used hacks with his account.
spark palm
5830043501
This guy was hacker using esp and aim bot...
Help......!!!!
solemn magnet
U dont deal with anything lmao
night cloak
@spark palm report them via in-game
night cloak
burnt pike
Now a day's players are decreasing their rank so that they can get noob player kills and bots
I want to ask that rank will also matter in PMIS qualification?
@night cloak
spring zephyr
@burnt pike Join the Indian PUBGM discord server from the #613267301243944960 .
And ask questions about PMIS in the PMIS-support channel in that server.
spring zephyr
@solemn magnet Yes, It does work.
solemn magnet
Well i click it and nothing happens is something ment to pop up or?
spring zephyr
@solemn magnet Yes, the repair screen will pop-up.
solemn magnet
Well for me it doesnt
Pop ip
Up
It puts me straight into lobby
?
It pops up for a second sometimes
But then just goes away
This is not all times tho
Sometimes it puts me straight into lobby
spring zephyr
@solemn magnet Lobby? Can you give the screenshots?
solemn magnet
The main menu
night cloak
solemn magnet
As in to start a match
solemn magnet
K
spring zephyr
And then press it.
night cloak
@spring zephyr can u help me
spring zephyr
@night cloak You need to give the UID of your PUBGM account and your social media account nickname.
night cloak
New one?
spring zephyr
@night cloak Yes.
night cloak
what about
like
wdym by the social media
account nickname
the ingame nickname?
or the nickname of the account that I made on that social media, for example
bleschpower or smt
spring zephyr
@night cloak Nickname of your social media account.
night cloak
Google play nickname account?
tired jacinth
help please ❤️
night cloak
that's what I used
tired jacinth
before when pubg allow player to unlink and add other account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tired jacinth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
jolly gyro
@elfin canopy I got my acc back with my friends help
tired jacinth
then i unlinked it from my main account on twitter , next day i linked it to another account but i don’t know it
i need to unlink it from this twitter please if i lose my account its a big problem
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tired jacinth, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
hmm
@tired jacinth The account unlinking feature has been disabled, Once we have more information, it will be published in #news.
@night cloak one sec
ok
wispy fossil
Bro solo me team up wale ko report krna hai
tired jacinth
look bro @night cloak
wispy fossil
Kya kre
night cloak
what about it?
jade rivet
Why the hell players who are teaming up in solo mode are not getting banned why??? Just tell me why
spring zephyr
@wispy fossil Please do not use any other language aside from English in this channel. Refer to #613267301243944960 for language channels.
tired jacinth
okay thank u @night cloak so i can do nothing just wait
wispy fossil
Where to report solo players teaming up
spring zephyr
@wispy fossil in-game
jade rivet
Why the hell players who are teaming up in solo mode are not getting banned why??? Just tell me why
night cloak
- provide the new in-game user ID
2.nick name of the social media i.e. 6H7
wispy fossil
night cloak
@night cloak ok, I'll try, thank you
spring zephyr
@jade rivet Report them in-game and they should get banned. (Starting from 1day.)
jade rivet
I have more than 5 clips of different lobbies
wispy fossil
3 players are teaming up
jade rivet
@spring zephyr no I don’t think it works
night cloak
@wispy fossil report them via in-game
tired jacinth
@night cloak last question
jade rivet
That report system is useless @spring zephyr
tired jacinth
do the unlinking feature will inable again ?
spring zephyr
@jade rivet Yes.
night cloak
Now I need to just wait? right
@tired jacinth will be enabled later
what happens if I delete the game while they are trying to get my account back?
@night cloak yes, they'll reply you
tired jacinth
thankkkkkk uuuu
night cloak
@jade rivet please dont by pass chat filter
wispy fossil
What to do in every match players are teaming up
night cloak
report them via in game @wispy fossil
tired jacinth
@wispy fossil he said report them via in game
night cloak
@night cloak just dont uninstall the game for now
wispy fossil
I've reported him 5-7 times in last days
night cloak
Ight
jade rivet
@night cloak then tell me why aren’t they getting banned ,they fearlessly teaming up with no consequences
night cloak
@spring zephyr my in-game customer care system isn't working. How can i contact the customer service or fix it?
check connection?
Or just try again later
@night cloak restart the game
check connection?
@night cloak i have gd connection. I play games regularly without any problem but just my in-game customer care system doesn't work for few weeks. at first i thought , it's a bug & will be fixed sson after the update. but nothing happened.
jade rivet
@night cloak I’ve seen that guidelines from day 1 and I was happy bout it but still that nonsense is repeating.tell me are PUBG officials and their security team are sleeping while we report them
night cloak
cache overload, maybe
rock knows way more
reinstalling the game would be a great idea too
@night cloak restart the game
and your network too
he said that it doesnt work for a few weeks
@night cloak restart the game
@night cloak I rstarted. Log out then repaired completly, re-installed the gaem but still nothing happens
night cloak
There are way bigger problems than teamers
spring zephyr
@wispy fossil You can report then via the in-game reporting system.
wispy fossil
Then how it is fair play
night cloak
https://tencentgames.helpshift.com/a/pubgm
@night cloak
spring zephyr
@wispy fossil @night cloak You have been answered. Now you should consider moving to #pubg-mobile or #chat
jade rivet
Ok cool if contacting here doesn’t help imma tell what it feels like to get no answer , if you gys are not helping why the heck this discord server is all about a complete pile of trash?
open knoll
How do I access my PUBG Mobile account if it's only linked to my disabled Facebook account?
night cloak
@open knoll unfortunately you cant ,contact the facebook customer service
open knoll
But I have one link slot left... Can I still recover it?
Facebook CS never respond me
They only use bots not humans to answer me
night cloak
I emailed them about this issue, but they told me in reply that contact in-game customer care, which doesn't work for me. It's totally a waste of my money to invest in this game to buy prime plus, royal pass. Disappointing for a well reputed game community.
jade rivet
@night cloak we all know after all it’s a Chinese produce
night cloak
if you can recover it you can link an another account with it
open knoll
@night cloak yeah but I cant recover it. Its been 3 months
night cloak
@jade rivet for conversations move to #chat .
we dont process the team up issues, only the preferred way is to report them in game, please avoid repeating the same in here
open knoll
@night cloak Can PUBG automatically link that account to my Google Play so I can access it?
spring zephyr
No.
night cloak
@open knoll unfortunately we cant help you if you dont have a login option, you can create a new account
rigid sedge
Good afternoon, yesterday I was mistakenly blocked in Play Games Emeil: oleksandryevdokymenko@gmail.com name in the game OopSan4es, the game was downloaded from Google Play
night cloak
we cant help you with that, Contact Customer Service @open knoll
@rigid sedge Recover that mail
jolly gyro
@night cloak so i had a mobile account when I first created one in season one named Hagh_GT but then i created another emulator account in season two with the same facebook social media account linked to both. For several seasons, it always logged me into each different accounts whenever i played on each platform. But in season 11 or 12, my season one account was gone and my emulator account turned into both mobile account and emulator account. I just wish that my stuff in my season 1 account like the mission impossible outfits can be recovered tho I dont mind just having a single account. Can you guys recover my acc?
night cloak
@jolly gyro you can't transfer those to your existing account
jolly gyro
Whats subpoint 5.3
rough bough
5529930094 Hacker
rough bough
5529930094 report please
rigid sedge
@night cloak recover my acc
night cloak
@rigid sedge recover your email,contact Google
we cant help you with that
desert panther
@night cloak I got 2 months ban because of emulator update yesterday how to solve and get back my account my ID :5624962126
storm flumeBOT
You and can now access #emulator-chat and #emulator-support, @desert panther. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
austere flicker
i have reached with my teammate a synergy of 9999 and it doesn't increase at all any more
any one knows why ?
south blade
my account banned idont know why idont have any hack or any tweak 🤷🏼🤷🏼🤷🏼 please help me and open my account
polar marshBOT
@south blade:
rigid sedge
@night cloak I was mistakenly blocked in the game after losing my connection to the Internet, everything is fine with Google mail
storm flumeBOT
You can contact the customer service via the game settings, @rigid sedge. Refer to subpoint 5.3 in #faq for further instructions.
opal loom
I want to recover my account
It's unlinked social media account
I contact support in game many times at 15 days
and I didn't get any response 😣
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @opal loom, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
@jolly gyro you can't transfer those to your existing account
night cloak
then
jolly gyro
So that i can have access to it too
I said i was fine either way
Either merging it or just separate recovery
night cloak
it cant be recovered, if you dont have access
jolly gyro
And... why?
royal nova
opal loom
I want to recover my account
It's unlinked social media account
I contact support in game many times at 15 days
and I didn't get any response 😣
@opal loom
@night cloak some help here
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @opal loom, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
night cloak
@opal loom start a new conversation
opal loom
I did it many times 😂
jolly gyro
@night cloak i only dont have access to it bc pubgm deleted that acc or smth
night cloak
@royal nova It is currently unavailable to everyone, but will be available this week or next week,
jolly gyro
It was linked to the same social media i have access to
night cloak
@opal loom then wait they will contact you
inner turret
When will pubg give out the beta links for the ones who got selected?
jolly gyro
Which is currently linked to my current account @night cloak
Theyre the same accounts
night cloak
@inner turret you'll be contacted when you're selected
inner turret
@night cloak got selected but didn't get ann mail
night cloak
@south blade bro My 2nd account got banned also for the same reason
toxic sparrow
Game crashes when I try to enter a game
inner turret
@toxic sparrow did you check ur internet?
toxic sparrow
It gets stuck on the loading screen and closes
@inner turret my internet is fine
When I play solo, it doesn't crash
inner turret
@toxic sparrow clear app cache and restart ur device and try
inner turret
@toxic sparrow crash in sense is it server connection lost?
inland zealot
@toxic sparrow same here
toxic sparrow
@inner turret crash as in the game closes
inner turret
Is your phone updated to the latest version?
inland zealot
Becoz of that I reset my phone
inner turret
@inland zealot @toxic sparrow
inland zealot
Yes
toxic sparrow
Yeah, I don't see how that would be a problem though
inland zealot
Becoz of that I reset my phone
But the issue still persist
inner turret
@inland zealot @toxic sparrow then try clearing pubg app cache and restart your Device.
toxic sparrow
It was working fine yesterday
inland zealot
Okay@inner turret
inland zealot
@inner turret so everyday I have to do that?
toxic sparrow
I'll get back to you in a bit
inner turret
@toxic sparrow if even that doesn't work then contact you phone costumer care as it's nothing wrong with the app. But clear cache and restarting should help.
molten dew
Hello I'm not straight
molten dew
@inner turret I'm also facing this issue today when i play solo i can enter the game but can't enter the game for squads
Restated multiple times
toxic sparrow
Oh great then that makes two of us 🤣 @molten dew
inner turret
Since when you are facing the issue?
toxic sparrow
What phone are you using? @molten dew
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @inner turret, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
inner turret
@night cloak see pubg support is receiving many requests regarding unlink issue as they have to go through everyone's. Please wait patiently they will get back to you.
inland zealot
@toxic sparrow ru using wifi?
inner turret
@night cloak they will get to you. P
Wait patiently
toxic sparrow
@inland zealot yes
I checked #old
And I'll try with data
It seems that it's just a WiFi bug
Weird
inland zealot
@toxic sparrow I was thinking of that only wifi may be a issue
inner turret
@night cloak see we can't help you with that. We kindly request you to wait patiently.
inland zealot
I have to check with mobile dtaa
toxic sparrow
I'll do that too @inland zealot
stiff ginkgo
I gave the solution
inner turret
@night cloak repeating the problem would not help. As we already answered you question.
stiff ginkgo
😂 happens alot with me
inner turret
@night cloak see what I can do is assist you. Your only option is to wait till the pubg support gets to you sir. Please cooperate and wait patiently.
stiff ginkgo
Why'd you unlink?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @stiff ginkgo, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
stiff ginkgo
Acces it with the other acc you linked
I've linked fb n twitter
I've 2 ways to open my account
glossy sable
Feel free to send another message to them if they don't respond, @night cloak.
stiff ginkgo
Open your acc with the other other social link
inner turret
@night cloak they will get to you as soon as possible sir.
glossy sable
Be patient and wait. There is nothing we can do here.
inner turret
@stiff ginkgo everyone don't link their Account with 2 links bro.
brazen pawn
After getting recover massage why I am unable to login to my old pubg account
stiff ginkgo
Ayy then why did he unlink 😂
If he didn't had any other social acc linked
inner turret
@brazen pawn bro its a issue. If u didn't recover your account then start a new conversation and tell them u didn't recover your account.
elfin karma
my id has been banned for 2 months due to the emulator ban glitch that had occured. pls help
glossy sable
Calim?
stiff ginkgo
Claim
glossy sable
Please be patient, @elfin karma. Those reports are being reviewed.
urban folio
What is this please any on tell me
storm flumeBOT
You and can now access #emulator-chat and #emulator-support, @elfin karma. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
stiff ginkgo
The mods always try to help
The way they can
There are some issue which can only be solved by game customer service
elfin karma
it has been 2 days, i did not get it back @glossy sable
stiff ginkgo
@elfin karma I think there's a Emulater support channel
Try messaging there
glossy sable
It will take slightly more than just 2 days.
But it's the only hope you have.
Did you have one or two accounts linked to your game account, tyson?
urban folio
Hey can please explain me my recover or not after this I can't understand
austere geyser
My Account Has Been Hacked Since April 10,2020 , Twitter Hasnt Responded To Me Every Since, What Can I Do ?
bright spindle
I lost my account please help me
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @bright spindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
urban folio
bright spindle
I got the same message from pubg like @urban folio SS
urban folio
I submitted all information after 8 days I got this & I don't what happened with account
I get back or not
polar marshBOT
@jaunty adder:
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @bright spindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
bright spindle
Hey bot just keep quiet
glossy sable
My Account Has Been Hacked Since April 10,2020 , Twitter Hasnt Responded To Me Every Since, What Can I Do ?
Can you develop on that, @austere geyser? If it's an issue with Twitter we can't help you here, though.
Hey can please explain me my recover or not after this I can't understand
Read carefully. If you still can't log in, it means you missed some steps. ClickNew conversationand do it again, @urban folio.
Same to you, @night cloak.
I lost my account guys
How, @bright spindle?
inner turret
@glossy sable bro I have a question.
bright spindle
In new Unlinking Account's feature
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @bright spindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
glossy sable
Yes, @inner turret?
bright spindle
And I'm unable to open my old id why?
glossy sable
@bright spindle
bright spindle
@glossy sable yes i tried 4-5 times this thing nd i got same message from them
inner turret
@glossy sable when will the pubg tem give ount 0.19.0 beta links for the selected users?
urban folio
@glossy sable I submitted. All details but
I cant understand
Please give me example
bright spindle
They end the conversation at last and did nothing!!
glossy sable
yes i tried 4-5 times this thing nd i got same message from them
You have to try again until it works, and be sure everything is right, @bright spindle.
Same again to you, @night cloak.
when will the pubg tem give ount 0.19.0 beta links for the selected users?
Check #news, @inner turret.
bright spindle
How many times i have to do this?
I reported my problem and they are not giving my account back
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @bright spindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
fickle wave
I had Problem Who can help me ????
bright spindle
It's just a joke i spend too much money on pubg atleast 2 lac
urban folio
Please give example submitting details
lyric elbow
Even I got the same message but no response when I contacted back! It's been almost 6 days after I got the message saying I must have access by now. Also, it's been 6 days I've contacted then regarding the issue again!
urban folio
I submitted my account information right way I can't understand what is problem to recover my account
nova bronze
After recovery of my account it's shows me 3 social media linked but i didn't linked these 2 social media (Facebook, twitter )
urban folio
Yes they make fool
lyric elbow
It's okay if they're taking processing time since we understand there might be too many people with the issue, but giving back a message saying it's been processed and getting back disappointment is more disheartening. They shouldn't have rolled out the message if they didn't recover the account. <@&639889499718942720>
slender grove
Again
copper musk
My account lost and
The conversation closes automatically and I cannot continue communicating with support #pleas help my
urban folio
nova bronze
After recovery of my account it's shows me 3 social media linked but i didn't linked these 2 social media (Facebook, twitter )
@nova bronze
urban folio
What is the after this
nova bronze
@urban folio start a new conversation
urban folio
And then
copper musk
My account lost and
The conversation closes automatically and I cannot continue communicating with support
nova bronze
@urban folio after 4-5 days your account will be recovered
undone jetty
@blazing saddle can you help
urban folio
Pkyadv please give example to how to submit account details right way
copper musk
No conversation with support
undone jetty
@nova bronze i do it for 3 time and same
copper musk
احد عربي
اخوان ساعدوني فقدت حسابي بعد فك الربط
storm flumeBOT
Please do not use any other language aside from English in this channel, @copper musk. Refer to #613267301243944960 for language channels.
lime juniper
What is the numeric user identification of your lost and new accounts, @lyric elbow, @slender grove and @undone jetty?
patent thunder
I received this message again and my account has not recovered yet
lime juniper
This seems to be a problem with the automatic reply and/or that you have provided invalid details to the customer service, so we will check.
nova bronze
@undone jetty fill form carefully
lime juniper
What is the numeric user identification of your lost and new accounts, @patent thunder?
copper musk
ماقدر اعمل محادثه جديده مع مركز العملاء كيف اعمل محادثه جديده حتى ارجع حسابي؟
storm flumeBOT
Please do not use any other language aside from English in this channel, @copper musk. Refer to #613267301243944960 for language channels.
urban folio
Pkyadv bro can you please help me what I do next
undone jetty
@lime juniper
1.Lost nickname Abdooo666
Lost id 5196752892 ////// new //
- Id : 5830863903
Nickname : Newabdo2
nova bronze
@urban folio sure dm me
urban folio
Please give me example
bright spindle
@lime juniper i gave all the info right
copper musk
He knows how to have a new conversation with the client center, my private intervention, please.
bright spindle
They ask for new uid nickname i gave them
patent thunder
@lime juniper my old account 5202807669 new account 5830717386
bright spindle
They ask for lost Account uid nickname and registration date etc etc i gave all information right
bright spindle
Then why i can't open my lost Account?
nova bronze
@patent thunder don't share your personal info
patent thunder
@nova bronze no bro
bright spindle
@error403
sharp citrus
@lime juniper my account which is banned for 3 months id - 5441004299 ign - MACHURA
storm jasper
<@&639889499718942720>
What about my frozen account for using emulator??
Id: 5408116089
Ign: MØATAZ
woeful relic
bold siren
Please send your lost accounts and new accounts user ID, @bright spindle .
bright spindle
@bold siren Lost Account uid 582417486
New Account's UID-5830433177
bold siren
Did you get this message, @bright spindle:
bright spindle
Yes i get this message
storm jasper
@night cloak vehicle glitch?? That's not my issue
urban folio
Yes I also
bright spindle
@bold siren
hollow bronze
Hello, My account id is : 5199755483
My name in the game is : 『MAJED』๛PAL
I had a lot of problems in the main PUBG mobile simulator, so i tried to download another simulator and I didn’t know that i cant use the last update for the game in the other simulator and i got banned for 2 months in the game!! I don’t see that its fair cause I swear I didn’t know about that , I hope that you read this message and take and take the right decision about unbanning my account ASAP, Thanks.
night cloak
@storm jasper issue related to Emulator use #emulator-support
blazing widget
Hı i lost account .
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @blazing widget, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
bold siren
How did you lose it, @blazing widget?
sharp citrus
I got ban for 3 months without playing for last 3-4 on emulator id -5441004299 ign - MACHURA @lime juniper
bold siren
bright spindle
Hey @bold siren i got these message 4th time
bold siren
Please wait patiently, @bright spindle.
hollow bronze
Any one can help me?
urban folio
blazing widget
@bold siren I deleted the link I still can't get an answer
urban folio
What's after this
bright spindle
I lost my id and i didn't look my id in last 15 days how can i wait patiently??
bold siren
Please send me your new account’s ID and your old account’s ID, @urban folio.
sharp citrus
@bold siren I am mobile player but before ban I was playing on emulator
blazing widget
@bold siren help me sober ?
bold siren
What link, @blazing widget?
Please press on the link I sent, @sharp citrus.
summer moon
Bonus challenge redemption store not working
blazing widget
@bold siren Twitter
sharp citrus
@bold siren I saw but I am competitive mobile player
bright spindle
I spend too much money on this game
bold siren
Could you tell me about your problem, @blazing widget?
sharp citrus
I spend too much money on this game
@bright spindle me too
bright spindle
I just want my id back @bold siren
I play since 2nd season nd i buy rp in 2nd season
hollow bronze
I got an unfair band Is anyone helping me?

urban folio
@bold siren please help me
Old id 588947411
New I'd 5830394148
blazing widget
@bold siren i lost account
bold siren
I’d like to let you know that we (the staff team in this server) do not deal with banned accounts, @sharp citrus. Press on File Claim and wait patiently.
Please wait, @bright spindle.
Thank you, @urban folio.
Did you get this message, @blazing widget:
bright spindle
Please report my problem @bold siren
undone jetty
@lime juniper so ??
glossy sable
What is the numeric user identification of your lost and new accounts, @night cloak?
blazing widget
@bold siren yes
urban folio
@bold siren now what should I do
sharp citrus
@bold siren is this our fault getting ban for 3 months without doing anything ??
bright spindle
How can i wait @bold siren it's 16th day...i want my id back pubg just give me my id
undone jetty
@bold siren same for me
crisp garden
@sly vault's
old account- 572155911
New account -5830777357
(This is for @sly vault btw)
blazing widget
@bold siren what should i do
bold siren
Please send me your new account’s ID and old account’s ID, @blazing widget.
Wait for a response, @urban folio.
I’m sorry, but we do not deal with it here, @sharp citrus.
Wait for a response, @undone jetty.
sharp citrus
I’d like to let you know that we (the staff team in this server) do not deal with banned accounts, @sharp citrus. Press on
File Claimand wait patiently.Please wait, @bright spindle.
Thank you, @urban folio.
@bold siren I claimed file but it only says that you have violated regulations I am telling this thing for 15 th time
bright spindle
You gave us a bug in unlink option and now you guys saying that please wait ??
urban folio
Thanks for helping
blazing widget
@bold siren okey shall I assign it as a message
patent thunder
I received this message again and my account has not yet been recovered. but if I change the profile picture of my social account in my old pubg account it also changes too
bold siren
Please send me your lost account’s ID and your new account’s ID, @patent thunder.
bright spindle
Too many people will report pubg soon
sharp citrus
@storm willow what the hell bro ?
storm willow
@sharp citrus ?
fickle wave
@bold siren Hi, I had a problem logging in to my account. I was playing and I went out for a while and then I came back to play a little, but suddenly it comes out to me and writes to me. Authentication failed. Try again. Click OK. Retry. Send me to create a new account. Why ??? ID: 517230652 NR々Løofy
sly vault
@bright spindle much glitches
sharp citrus
@storm willow sober us telling me we don't deal with bans tell me is this my fault getting ban for 3 months without doing anything ? What the heck is wrong with you guys?
sour gale
What happen
The game is filled with hackers
Millions of cheater in the game
storm flumeBOT
Hello, @sour gale!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
bold siren
Did you get this message, @night cloak:
fickle wave
@bold siren not emulator , was everything ok
storm willow
@sharp citrus we are not tencent employee.. you can reach them at PUBGMOBILE_CS@tencentgames.com or in GAme customer support.
stiff ginkgo
report in game
If you have evidence then post in #cheater-reports
With video and the hackers detail@sour gale
bold siren
Send me your lost account’s ID and your new account’s ID, @night cloak.
urban folio
@sober I claimed file but it only says that you have violated regulations I am telling this thing for 15 th time
This message for me?
sharp citrus
@storm willow I mailed them and also have done file claim but it only says that you have violated regulations which is totally wrong
sly vault
@night cloak am 4
storm willow
@sharp citrus send your ban screenshot
fickle wave
@bold siren
What should I do ?? Please help me
tribal pecan
When will the account link delete feature be activated again

sharp citrus
bold siren
We don’t know, yet, @tribal pecan.
sour gale
@stiff ginkgo I’m sent video evidence with Id and error 403 said that he banned but really not banned
bold siren
? Could you please be more clear?
stiff ginkgo
He might have got warning
glossy sable
I told you to give me your old account and new account's IDs, @night cloak.
bright spindle
I try this one more time right now @bold siren
sharp citrus
@storm willow ?
patent thunder
@bold siren hi. Error already asked me for my information you need it too
polar marshBOT
@sharp citrus:
bold siren
Can you send again, your old account’s ID and your new account’s ID, @patent thunder?
rotund gate
pubg mobile end soon bqz now this is not player battleground is this hacker battleground, in evry match 60% player are hacker, #endpubgsoon
storm flumeBOT
Hello, @rotund gate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
rotund gate
Guy Do not buy Royalass nor west your money
molten dew
Helloo guys, which maps can we play for PMIS qualifiers?
bright spindle
Hey @bold siren
bold siren
?
bright spindle
How much time i have to wait for it ?? @bold siren
bold siren
We don’t know, yet.
rotund gate
#cheater-reports is only fake pubg not ban hackers this is true
bright spindle
When this feature came i tried this and i reported 16 days ago
bold siren
Thank you, @patent thunder.
urban folio
@glossy sable @glossy sable how much wait for after submitted details for account recovery
glossy sable
There is not ETA on that, @urban folio.
patent thunder
@bold siren Old Account 5202807669 New Account 5830717386 and now what should I do
bold siren
You can only wait. We don’t know for how long.
fickle wave
@sober#7209 I used to play on my iPad, and I momentarily moved and started to play a little, but do not enter me and write to me. Authentication failed. Click OK and try again and take me to create a new account. What exactly is the problem? Can you help me please, thank you very much
bold siren
Send me a screenshot of that notice, @fickle wave.
night cloak
Is the unlink featre still available, i want to unlink and link to new social account please. Thanks
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
craggy blade
@night cloak No
sour gale
Why pubg not care for the hackers
We will not play the game
night cloak
@craggy blade thanks
bold siren
Did you get this message, @night cloak:
craggy blade
You're welcome :)
rotund gate
@bold siren plz tell me time that time i play and cheater are not coming in my match plzz give me time that time cheater are come in every match 50% player cheaters
bold siren
Thank you for your information, @night cloak.
fickle wave
@bold siren the first time
bright spindle
Are you sure after this i got my account back? @bold siren
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @bright spindle, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
fickle wave
mighty zinc
Wth... This is happening for the second time. I still don't have access to my account.
sly vault
@bold siren how much time get !!
rotund gate
@bold siren @sand path @hexed otter @storm willow plz tell me time that time i play and cheater are not coming in my match plzz give me time that time cheater are come, in every match 50% player cheaters
bright spindle
Hey @bold siren
sand path
@mighty zinc old and new ID please
bright spindle
Are you sure after this i got my lost Account back??
fickle wave
@bold siren Yes, this is what happened even though he was logging in and everything is fine. I don’t know what happened. Did I lose my account or what?
rotund gate
@bold siren i mean you are not ban cheaters,
mighty zinc
Lost account nickname: EXC・NAUTiX
Lost account ID: 5108433281
Yes i made a new account with the same unlinked social media
New account nickname: DarrelMon
New account ID: 5830052194
@sand path
sand path
@fickle wave please give your old and new ID
bright spindle
@bold siren ??
sand path
Please provide the IDs if you haven't@bright spindle
fickle wave
@sand path Do I have to create a new account from the same old account?
sand path
From the unlinked one. Yes. @fickle wave
patent thunder
@bold siren help me recover my account I am a cancer patient and I am a hospital and what I have fun with is the pubg and I spend time playing pubg.
mighty zinc
@sand path will it take time again..? It's already been 14 days brother.. I'm sorry if this question bothers u
shy mist
Guys the bluehole mode has literally 3x loot ..Whereas classic doesn't even have half of it in hot drops...Pls fix it.
sand path
@mighty zinc they asked us to collect. No idea
bright spindle
@sand path i gave my lost Account's id and new Account's id
sand path
@bright spindle goood.
mighty zinc
If they done w the formalities, can u send us a message here and pin it..?@sand path
So that we remain updated
bright spindle
@sand path how long i have to wait for my account?
mighty zinc
@bright spindle he just said.. no idea
vivid merlin
@bright spindle just be patient it will take some time
rotund gate
@bold siren you are play only one match in pubg emulator duos in asia server than say to me cheaters are ban plzz create safe lobby without hackers
sand path
@bright spindle a bit
patent thunder
@sand path Old Accoun 5202807669 New Account 5830717386
bright spindle
@sand path 16 days ?? A bit for you??
fallow garden
@sand path hi sir ı lost my account
fallow garden
@fallow garden new ID and old ID..
@mighty zinc I have
mighty zinc
@fallow garden tag him and send it
bright spindle
@mighty zinc i tried this too many times
fallow garden
@fallow garden tag him and send it
@mighty zinc Thank you
mighty zinc
There are more than 180,000+ players facing this issue, and just 100's of staff
Yw! @fallow garden
So it will take time...
That's what I've been told
bright spindle
I reported them when i lost my id in just 1 hour
mighty zinc
@bright spindle Same dude.
bright spindle
Lol
bright spindle
And here 16 days
bold siren
I told you to wait, please refrain from asking the same problem over and over again since you have been answered and been told to wait, @bright spindle.
fallow garden
Old ID: 5100586484 New ID: 5830054458 @bold siren ı lost my acoount please help me sir
bold siren
Did you get this message, @fallow garden:
sand path
Okayy.
mighty zinc
Guys anything else, let's take it to #chat or #pubg-mobile
fallow garden
Did you get this message, @fallow garden:
@bold siren yes sir i got it today
sand path
Again?
mighty zinc
@sand path yes again,
fallow garden
Yes sir
fickle wave
@sand path My old account ID: 517230652
My new account ID: 5852704238
Knowing that I link to my account on Twitter and Facebook and Facebook is forgotten or deleted and the only way to enter my account is via Twitter
bright spindle
Same @fickle wave but mine is Facebook and play games...and i deleted my play games account
round harbor
dear pubg mobile I played ban with emulator without opening cheat in the past months 10 years later I did not use cheat, I went mobile but I did not match with cheat, I did not use kill, I did not use it, why I ate my ban
fallow garden
Old ID: 5100586484 New ID: 5830054458 ı lost my acoount please help me sir @sand path 😞
sand path
@fallow garden noted.
mighty zinc
@fallow garden pls don't spam.
fallow garden
Okey ım soru
sand path
@fickle wave did you try contact customer service with the new ID?
fallow garden
Sory
mighty zinc
Kewl
bright spindle
Please help us @polar marsh
fallow garden
@sand path when will i get results sir.
bright spindle
Thank you @bold siren
mighty zinc
Please keep reading the pinned messages everytime you open your Discord app
You might find some good news. Keep hopes ;)
fickle wave
@sand path not yet
bright spindle
Sorry for misbehaving @sand path
bold siren
What was your lost account’s ID and new account’s ID again, @night cloak?
sand path
@craggy palm please provide your old and new ID
bright spindle
Sorry @bold siren
sand path
@fickle wave please do.
fallow garden
Sir, I've been waiting for 15 days. when can I get results? @bold siren @sand path
patent thunder
@bold siren @sand path @lime juniper I sent you my information, thank you for your help. I hope to recover my account. Have a good day.
bright spindle
I have a question @bold siren
iron solstice
@sand path you told me yesterday that ban will be uplifted
bright spindle
My all the data will come in new account?? @bold siren
bold siren
I believe so.
mighty zinc
@bright spindle it will be replaced
simple cipher
@sand path I've got my id today in the morning
storm willow
@bright spindle you old account will be in the same linked account
sand path
@simple cipher oh nice.
simple cipher
@sand path yes....thanks for your support though ✌🏻
fallow garden
Can't send a new message to in-game support? @sand path
iron solstice
@sand path when will I get my id ?
bright spindle
Replaced? Or overwrite ? @mighty zinc
inner turret
@fallow garden is it global version or Korean?
sand path
@iron solstice did you get this message from cs?
https://cdn.discordapp.com/attachments/481200416349224980/713360628600799262/image0.png
mighty zinc
@bright spindle replaced.
bright spindle
@storm willow what?
fallow garden
@fallow garden is it global version or Korean?
@inner turret Glpbal but. İts turkish launge
bright spindle
Can you explain @mighty zinc
storm willow
@bright spindle you will have your lost account back, once the CS process your request
inner turret
@fallow garden did the support reply you?
sly vault
@sand path iget it 4time
bright spindle
@storm willow CS?
fallow garden
@fallow garden did the support reply you?
@inner turret Yes
storm willow
Customer support @bright spindle
bright spindle
They processing on it @storm willow
inner turret
@fallow garden if you scroll down the you may be able to see an option stating start new conversation. Did u see it?
bright spindle
But i don't get any results sir @storm willow
@mighty zinc sent you friend request accept it and explain me
fallow garden
@fallow garden if you scroll down the you may be able to see an option stating start new conversation. Did u see it?
@inner turret Yes sir
mighty zinc
@bright spindle alright
inner turret
@fallow garden press that new conversation option then you can send a new message.
bright spindle
@storm willow they said all the time you should got your account back account back
iron solstice
@sand path I got ban for 3 months it says that I have violated regulations but actually I even didn't play from past few days
fallow garden
@fallow garden press that new conversation option then you can send a new message.
@inner turret 😞
sand path
@iron solstice please be patient.
storm willow
@bright spindle we are collecting information on that issue, if you haven’t send your Old ID and new ID - Here to our staffs yet do it
iron solstice
@inner turret claimed but it only replys by saying you have violated regulations ! That's all
bright spindle
@storm willow i gave it
inner turret
@iron solstice wait patiently. The team will go through your account and if it's a false ban then your ban will be uplifted
fallow garden
@fallow garden any other issues?
@inner turret I have been applying for 3 times, the same message comes
storm willow
@bright spindle now you just need to wait
bright spindle
Okay @storm willow waiting
inner turret
@iron solstice the process may take upto max 3 months
bright spindle
Thank you @storm willow
iron solstice
@inner turret I have invested lot of money in my account I am not mad to violate regulations and get ban
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
placid spear
why This ?
storm willow
@inner turret what’s that screenshot about ?
inner turret
@fallow garden please wait patiently. The team has many requests and need to go through all of them. So your request is in que. The support will get to you as soon as possible.
iron solstice
@iron solstice the process may take upto max 3 months
@inner turret then what is meaning I have got 3 months ban
inner turret
@storm willow the support said that it may take upto 90 days to solve a hack related issues due to many requests on that issue.
placid spear
@bright spindle Hey Bro Yeh Log Pehle Acsept Krte Uske bad Reject krte hai
bright spindle
iron solstice
@inner turret my account is not hacked but it's false ban !
inner turret
@iron solstice upto 3 months dosent mean 3 months it may be early also so wait patiently.
simple cipher
@placid spear are you contacting them from the same account or from different?
bright spindle
@storm willow ??
inner turret
@iron solstice if it's a false ban then the ban will be uplifted please wait patiently
bright spindle
@bold siren ?
iron solstice
@inner turret but then what about my rank push and rp ?
placid spear
@simple cipher Yes
bold siren
Please wait, @bright spindle.
simple cipher
@placid spear start the new conversation
inner turret
@iron solstice you have to wait till your ban if uplifted.
bold siren
?
bright spindle
I sent a ss in chat can you check it? @bold siren
storm willow
@placid spear Send your old ID and new ID
placid spear
@simple cipher Before this, I was told that the information is correct, but after that, this msg comes back
iron solstice
@inner turret ok this is fault of pubg game and because of this fault my rp ( money ) will be wasted
bright spindle
Why i got this message from pubg can you tell me ??@bold siren
placid spear
@storm willow Ok wait sir
simple cipher
@placid spear start it again bro and give them correct details
inner turret
@iron solstice sorry for the inconvenience. If it was a false ban then it will be uplifted soon.
storm willow
@bright spindle please stop asking the same questions about unlink issue. We have collected your data. All you need to do is wait.
There are lots of people who needs help.
storm willow
@inner turret let us handle it for now please
inner turret
@storm willow hmm.
blazing widget
hello dude can i ask 1 thing@storm willow
placid spear
@placid spear Send your old ID and new ID
@storm willow Old account-5196148250
New account- 5830068126
blazing widget
@storm willow lost account
I changed the picture of social media
It has not changed
placid spear
@storm willow Thnku so Much sir
blazing widget
@storm willow
what should I do
storm willow
@blazing widget Please ask such question later, we are dealing with other major issues right now. If your profile picture issue can wait for a bit, it will be great help for us.
placid spear
@storm willow Sir, I got this message a few days ago
storm willow
@blazing widget you have unlink issue ?
blazing widget
@storm willow yes unlink
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @blazing widget, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
blazing widget
@storm willow but I'm talking about the account I deleted the link from
storm willow
@iron solstice ban message due to emulator ?
placid spear
@storm willow And now came the messege
iron solstice
@storm willow yes
fickle wave
@sand path
iron solstice
@storm willow what would be worse than getting ban for 3 months without doing anything and investing money in that account
blazing widget
@storm willow i have unlink social media
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @blazing widget, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
sand path
@fickle wave provide what they want.
iron solstice
@storm willow so you all are just trying to push away responsibility ? You all can't understand what problem I am dealing with
fickle wave
@sand path I supplied it with everything This was the last message
placid spear
@storm willow Sir Reply pls
storm willow
@iron solstice We are aware of ban due to emulator abnormalities issue, it will be uplifted, people started getting their account back since yesterday and read the link I send previously
sand path
@fickle wave please wait patiently.
fickle wave
@sand path I sent my old and new account information and provided it with what he wanted, and this was the last reply
storm willow
@placid spear I have Collected your Information, so wait patiently.
fickle wave
Ok
blazing widget
@storm willow bro what should I do
sand path
Did you contact customer service with a new ID? @blazing widget
iron solstice
@iron solstice We are aware of ban due to emulator abnormalities issue, it will be uplifted, people started getting their account back since yesterday and read the link I send previously
@storm willow I have read it but others are saying that it can take 3 months to uplift ban is this a proper management ? One guy is not getting problem solved from last 15-16 days @bright spindle is this what you call management ?
placid spear
@Storm Breaker#3280 ok sir i'm waiting until your reply
blazing widget
@sand path yeah
iron solstice
Who agrees with me ?
sand path
@blazing widget please give your old and new IDs
placid spear
This PUBG disappointed me a lot😔😔😔😔
lofty locust
When it event will be?
blazing widget
@sand path
I sent it to the other friend
sand path
@blazing widget ok good !!
blazing widget
@sand path
what should i do ?
iron solstice
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
@sand path they only reply with auto generated replys that's it
sand path
@blazing widget noted.