I wanna start a new conversation how?!
#questions
final spade
raw ice
Fps drop issue.
Although i play from a high end device
elfin canopy
Majority of users are facing this, I hope it will be fixed soon via a patch, @raw ice.
What was their last reply? @final spade
raw ice
S9 plus 6 gb ram 128 gb rom.
With graphic setting at smooth extreme.
Tho my fps is literally 20-30 fps
raw ice
@elfin canopy already did.
final spade
raw ice
Its hard for me to play scrims and stuff.
And thats holding my team back
final spade
night cloak
My account got hacked can I get it back? Even the hacker unfriended all my friends
final spade
This was the last reply
elfin canopy
It's not upto me,@raw ice . I'm not a developer. If you've posted it in #old your issue will be fixed soon as that channel is read by devs on regular basis.
raw ice
@elfin canopy okey 🙂 thanks
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
elfin canopy
That's not how you contact customer service, @final spade. You should've provided the correct information at first. Now wait for their response.
I cannot do anything about it
final spade
That's what a friend told me
So i wanna know how to start a new conversation
@elfin canopy
Should i delete the game and download it again
elfin canopy
That's not gonna help, @final spade. Your previous answers has been noted. Now wait for their response.
keen root
Is there an evolution in returning the account? . I lost my account due to the new feature and previously submitted a questionnaire (1 week and 4 days ago).
storm flumeBOT
Please refer to this channel's pinned messages for further information, @keen root:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
native crystal
dark horizon
Why is he mvp???
naive gorge
Anyone knows what’s happening
elfin canopy
Buy UC from authorised sites only, @naive gorge. For further inquires contact customer support.
naive gorge
I don’t remember buying it from any place other than the regular way via the game it self
And it keep deducting my UC once I get it
elfin canopy
I believe it's because of the new method for calculating match ratings for MVP, which includes revive, team support etc. @dark horizon.
You may post about it in #old.
Contact in-game customer service, @naive gorge. There's nothing much we can do about it.
naive gorge
Thank you @elfin canopy
elfin canopy
Use this link to report hackers, @dapper dew
Additional you may also report them in #cheater-reports, which will be reopened tomorrow, probably.
dapper dew
Ok thanks
final spade
@elfin canopy i started a new conversation on another phone
So he asked to send the nickname of the social media
Is it Saeed Eldeeb
Or
@saeedeldeeb10
@elfin canopy ??!!
There is a lot of people with Saeed Eldeeb
Should i send saeedeldeeb10 without the @
night cloak
@violet barn it's a new login method which will be implemented to everyone soon
final spade
@elfin canopy
night cloak
@saeedeldeeb10
@final spade this one
sudden bluff
Hi, I need help, my Facebook account has been compromised and disabled and I cannot log in to the pubg game via Facebook. I can log in via gmail but I changed my phone to iPhone. I cannot log in to the pubg game from the iPhone
final spade
@night cloak with (@) or without it
night cloak
Without
final spade
@night cloak thank u
night cloak
@sudden bluff we can't help you with that problem try contacting the customer service
feral oasis
i need to report hack
storm flumeBOT
Hello, @feral oasis!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
feral oasis
thanks agin sir
sudden bluff
@night cloak I tried to call my customer service but none of the service personnel responded
@night cloak Please if you can help me .i paid so mush mony for my account
@night cloak i dont want lost my account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @sudden bluff, please ask in #708032127458869340.
sudden bluff
@storm flume ok thank you
polar marshBOT
@fading stirrup:
chrome cargo
Is there a way to get rid of this voucher in my inventory? It's unusable and it's been there forever.......
silver pewter
young yacht
hi mods i have 2 questions.
- What affects the rating points for classic matches? Is healing included in rating calculation
- If i lost points to dying to a hacker, and he gets successfully banned, do i get back the points lost from that match? I think i read about this in a patch note
jaunty nest
My pubg account was hacked. Can i get my account back? Hacker linked my pubg accont to another social media
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @jaunty nest, please ask in #708032127458869340.
polar marshBOT
@fading ruin:
young yacht
hi mods i have 2 questions.
- What affects the rating points for classic matches? Is healing included in rating calculation
- If i lost points to dying to a hacker, and he gets successfully banned, do i get back the points lost from that match? I think i read about this in a patch note
polar marshBOT
@keen thorn:
night cloak
@young yacht 2) no
paper goblet
Does pubg have a real support service?
elfin canopy
PUBGMOBILE_CS@tencentgames.com
@paper goblet ^
paper goblet
PUBGMOBILE_CS@tencentgames.com
@paper goblet ^
@elfin canopy
This e-mail is a lie, my friend. There is no one to answer it
undone plinth
this is how cheaters not getting known to pubg. They dont use gameloop. they use smart ga ga.
This person is hacking showing it in live stream.
storm flumeBOT
Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @undone plinth:
:white_small_square: http://bit.ly/37Lgfbm
night cloak
Sup fam. Hope everyone is having a fabulous weekend. Anybody know if pubgmobile is gonna stop the cross SERVER match ups anytime soon?
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
undone plinth
And he is sitting in Conqueror now. 574200024
violet barn
@night cloak Okay. Thanks
undone plinth
full team is cheaters
stiff perch
@undone plinth #cheater-reports
polar marshBOT
@undone plinth:
agile hollow
Most of players use first few symbols of their name for clan initials, like: BK〽️UserName, can we maybe add extra text box for clan, guild leader will set up gis clan initials, and every member will have initials + their username, for this moment name size is 13, so with clan initials u have just 10 symbols for your name and its kinda short if u also include space for full name, also it will be more easy to players switch guilds just for crew challenges and initials will be switched to new clan name automatically to all members [clan]+[Username]
spare skiff
Pmis support is where?
stiff perch
@agile hollow i f** with that idea
polar marshBOT
@keen thorn:
shadow slate
Game crashes every minute
mighty tapir
Hi
uncut jasper
In every match hacker
vivid merlin
@uncut jasper feel free to report cheaters here http://cheater-report.pubgm.cc, additionally you can report them in #cheater-reports
mighty tapir
My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
night cloak
@uncut jasper yesterday i played 1 game a hacker killed me so stoped playing. today i played 2 games in both of them hackers killed me. don't know but i think its time to uninstall 
shadow slate
Why does my game keep on crashing?
vivid merlin
@shadow slate have you tried to do a routine repair to the game?
shadow slate
A what
vivid merlin
when you login to the game in the loading screen to the right will say repair click and do a routine repair@shadow slate
night cloak
@mighty tapir id?
shadow slate
@vivid merlin Well if i click on it it shows it but then loads further to beginning screen
vestal python
if you’re just faking out this pubg support to show us how supportive this channel is then u can might as well just delete this channel as it’s practically useless. basically after explaining a whole lot of stuff to me, nothing can answer my question and that basically ure just telling me to wait for the penálty period to be over.
vivid merlin
@vestal python what seems to be the issue?
@shadow slate does it just skip past everything and load you into the game?
shadow slate
Ye
vestal python
My account will be muted if i do that. I have stated the issue from other account.
mighty tapir
@night cloak 545951293
vivid merlin
@vestal python I see so was it hacked?
@shadow slate ok if it says client repaired try it and see if it keeps crashing
shadow slate
@vivid merlin ye still crashes
vivid merlin
hm clear cache uninstall and try
shadow slate
@vivid merlin ill update my ipad too
vivid merlin
ok
uncut jasper
Can i buy uc from seagm
vivid merlin
@uncut jasper you can only buy uc from official sites such as playstore or midasbuy.
vivid merlin
@uncut jasper if you buy from any other place but midasbuy or your playstore it will result in a uc deduction and could put your account at risk
uncut jasper
Oh 😮
When the hackr will be finish i am tired of playing i cant rank push or livestream because of hacker
Now died from hackers
north widget
السلام عليكم
young yacht
hi mods i have 2 questions.
- What affects the rating points for classic matches? Is healing included in rating calculation
- If i lost points to dying to a hacker, and he gets successfully banned, do i get back the points lost from that match? I think i read about this in a patch note
cursive moss
Merhaba türk moderator varmı
lofty locust
grand fractal
Hello
vital fjord
Just died to this hacker auto headshot me an my 3 teammates with an ak in a moving car
night cloak
Did they fix the problem yet about reinstalling pubg? I think it will not let you login back to your account if you do that, so I’m asking if they fixed it because I head from here weeks ago that it’s getting fixed
polar marshBOT
@vital fjord:
broken sun
help!! any mode from support here??
gaunt rose
How to unlink my disabled fb account from pubg mobile
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @gaunt rose, please ask in #708032127458869340.
polar marshBOT
@scenic sinew:
ebon comet
Hello
Does team up in solo mode lead us to ban? I got killed by a player in solo who was teaming up with 3 other players which mean squad in solo mode?
storm willow
cerulean fractal
@lofty locust he's in rp section lol
Need to pay with rp point to get
Idk 6,200 rp point somethin
violet barn
@lofty locust its already available
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @broken sun @night cloak. Remember to read through #faq before asking questions in the support channels.
sick shale
@lofty locust this outfit is available in redeem (Royal Pass)
You need 4800 RP points to get it
formal dove
will the regional titles such as '' terminator '' be given out tonight or tmrw?
tacit basin
What’s wrong?
polar marshBOT
@covert dagger:
spring void
Yes?
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
misty forge
storm willow
@misty forge ask in #activities
night cloak
#emulator-chat @misty forge
storm willow
Or there ^
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @misty forge.
polar vale
What should I do? I have received the account recovery message, however I have not yet recovered my account. What should I write when I contact customer service to move to the next step?
night cloak
@polar vale did u try logging back?
polar vale
Yes I did, But my account was not returned
regal canyon
VPN يسبب حظر في اللعبة ؟
storm flumeBOT
Please do not use any other language aside from English in this channel, @regal canyon. Refer to #613267301243944960 for language channels.
polar marshBOT
@regal canyon:
polar vale
@night cloak Yes I did, But my account was not returned.
wide slate
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @wide slate. Remember to read through #faq before asking questions in the support channels.
wide slate
I need my account
elder cave
storm flumeBOT
Please do not use any other language aside from English in this channel, @elder cave. Refer to #613267301243944960 for language channels.
polar marshBOT
@final egret:
calm pagoda
I was playing normally after the latest update with a little bit of lag but it was ok, then in the last 3 days my friend and i have a sudden lag that is affecting our gameplay.
Is there any patch coming that will help?
fringe olive
I need to report a hacker viciously using location hack & aimbot to kill people, he is at top 100 ranking in FPP how can I report him?
@somber solstice
polar marshBOT
@fringe olive:
earnest skiff
Im pretty sure you guys are aware of the leaderboard in NA FPP and majority people playing in it. I just wanna say you have a trash anti cheat system, that cannot detect who’s cheating. 70% headshot ratio in leaderboards and still not banned? It’s 2020 and you still have guests accounts enable as an login option. Every game, literally every game is unplayable cuz of these people cheating. How come you cannot ban them? And don’t bot command on me saying report them in game, how many can I report? 1, 2 is okay, but the freaking full lobby had cheater! Hey, how bout making the next update full of improvements to the anti cheat system? You guys are literally ruining the games of dedicated players.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
night cloak
I sent all the information to support the technician and my account was not returned
golden temple
night cloak
We need modtator to speak with him
My account not back to me
We send all information
When I change profile picture in social media two account change it
What is mean
Any one can assist me
keen root
Is there an evolution in returning the account? . I lost my account due to the new feature and previously submitted a questionnaire (1 week and 4 days ago).
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @keen root, please ask in #708032127458869340.
polar marshBOT
@frozen axle:
light acorn
Why does pubg let people play one other servers🤦🏾♂️ “NEW UPDATE” got hackers everywhere someone said that if we get killed by hackers we won’t lose points
Please return it as it before
coral maple
How much do I need to reach conqueror and what time will it end?
storm willow
@coral maple top 500 rank in each server will get conqueror title on 00:00 UTC daily
@night cloak please wait for the official team to process the requests.
storm flumeBOT
Hello, @earnest skiff @fringe olive!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
coral maple
@storm willow so I must rank top 500 before 00:00 UTC
calm pagoda
@storm willow I was playing normally after the latest update with a little bit of lag but it was ok, then in the last 3 days my friend and i have a sudden lag that is affecting our gameplay.
Is there any patch coming that will help?
keen solar
can we get more middle east trash in the na servers please
i don't think we have enough yet
proven gale
Ever since this new update, my framerate just keeps dropping and my entire game lags. Not only that, pubg crashes every time I open it for some reason when i have over 7gb left.
night cloak
polar marshBOT
@night cloak:
coral maple
How do I see what my rank is to get conquer?
polar marshBOT
@uneven geyser:
vagrant onyx
@coral maple in main lobby on the bottom of your screen you will see button with 3 line press that than you will see your rank
storm willow
@calm geode can you send you Char ID, so that we can fix the issue ?
storm willow
No worries @calm geode all good
calm geode
I got that message from support on 17th of may that means yesterday I tried to login but it's showing new account
@storm willow I have sent my old accounts I'd check it
storm willow
Got it @calm geode
calm geode
Any rough timeline when it can be fixed@storm willow
storm willow
@calm geode sorry, no idea about it.
night cloak
Hi everyone i have a problem
When i turn on mic my sound in game switch from my earphone to speaker
Anyone know why ?
coral maple
What time does the ranking reset.
strange nova
High ping here in Pakistan Its more than 200
I have already contacted my local ISP provider which is Storm Fiber They checked but as per their statement its from PUBG server
They say PUBG can resolve this issue by allocating a different server to Pakistan.
#Serverforpakistan
@polar marsh
night cloak
When unlink came back?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, please ask in #708032127458869340.
eternal pawn
Hi
strange citrus
Why was my account classified 3 months ago and I did not play with cheaters or use a cheat program, what is the solution?
eternal pawn
شباب
storm flumeBOT
Please do not use any other language aside from English in this channel, @eternal pawn. Refer to #613267301243944960 for language channels.
eternal pawn
في حدا رجع حسابو
storm flumeBOT
Please do not use any other language aside from English in this channel, @eternal pawn. Refer to #613267301243944960 for language channels.
shy igloo
@somber solstice you are the administrator of this group, i know moderators are working on their part to help us but we people are going with an issue related to unlinking thing , from past 11 days we have been sent an automated message and in the last message that was sent to me on 16/05/2020 it was mentioned by now you should have got your account back but when we login new account is getting opened and the thing they said in message if we face any issue we can contact back but from past 11 days we are doing that only .
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @shy igloo, please ask in #708032127458869340.
night cloak
Anyway nobody helped me .. searched this on google find anything...
eternal pawn
Account lost
strange citrus
Why was my account classified 3 months ago and I did not play with cheaters or use a cheat program, what is the solution?
timber glacier
Same @random fog
rough atlas
Fight against cheaters, before you lose us
Fight against cheaters, before you lose us
strange citrus
Can you help me!?
timber glacier
cerulean fractal
What's up?
random fog
We are facing many many cheaters while rank pushing and not able to push rank
timber glacier
I have proof
strange citrus
Why was my account classified 3 months ago and I did not play with cheaters or use a cheat program, what is the solution?
timber glacier
I want to report that guy but I don’t know how to report
cerulean fractal
There's a report button next to his name
short eagle
@timber glacier if u have video evidence then wait for #cheater-reports to open again and report it there with id
timber glacier
Ok thanks @short eagle
rough atlas
There's many cheaters guys every game we saw them an every game make a report but there's not a solution for us we want fair play
timber glacier
Korean dude the report button next to his name doesn’t work
I already reported him many times
But he is still using cheats
And now he is in the TOP 5 in NA FPP
@cerulean fractal
rough atlas
I just have an idea .. any cheatere pan his phone from pubg then he cant play from new account and still cheat !!
oh sorry i forget You are looking for more money than a fair game for everyone 🙂
opaque mist
hey i play scrims and half the time i cant hear my
teammates my teammates can hear each other but i cant hear them is there anyway i can fix this? ive already restarted and repaired the game i have also reinstalled the game
night cloak
Where cheater report?
short eagle
glacial plume
Hello, I am a PUBG Mobile player, the Korean version. I want to transfer my account to the global version
sick shale
@glacial plume you can't
sharp onyx
@glacial plume Transferring accounts between the 2 games is not possible. However you can use the same login id to start over with a new account
summer pumice
Please ban those people who is talking about fake uc website 
glacial plume
@sick shale why
sharp onyx
@opaque mist if you experience such problems, please ask all of your teammates to restart along with you, but please do so when you are in the spawn island so as to avoid being locked out of the room
@summer pumice please contact in game customer support
sick shale
@summer pumice you can report it (Click on their profile picture and report)
night cloak
I need to report 2 ppl they were teaming in solos how can I report
summer pumice
@sick shale I will
glacial plume
Okay thank you my friend
sick shale
@night cloak
sharp onyx
@glacial plume the account cant be moved because they are separate games with separate game and user data.
sour gale
There are many cheater in each game
Why pubg mobile not care for reports
We want to play fair
sharp onyx
@sour gale PUBG mobile does care for reports. Its just that it takes time to process and execute suspensions, and sometimes there might be delays
Thank you for understanding
vagrant onyx
@halcyon crescent you got data error with client or 10 years ban ?
night cloak
How do I unlink my account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, please ask in #708032127458869340.
slate frost
Hi, I have been recommended to contact customer service regarding 1 weak punishment and point and uc dedication but until now no one responded to me any solution on that ?
vagrant onyx
@graceful tree hey
what is it ?
@night cloak unlink future is disable for now until its get fixed or optimized it
night cloak
NOOOOO
alpine quartz
I want help. I cannot get a specific offer for a specific country and I do not have the option to select a region or country
night cloak
For how long
kindred bough
please open the cheaters report option, it's already Monday
vagrant onyx
@graceful tree account banned ?
graceful tree
ya
storm flumeBOT
Please refer to subpoint #2.12 in #faq for further information, @graceful tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
fading fulcrum
I want to speak to a responsible person here immediately
alpine quartz
@vagrant onyx Can You help me please
vagrant onyx
@alpine quartz yes what is it ?
alpine quartz
I cannot get a specific offer for a specific country and I do not have the option to select a region or country in my account
fading fulcrum
@vagrant onyx Cheaters playing in the Smart Kaka emulator. Is there a lot of hacking in the PUBGY Mobile game? What do we do
alpine quartz
@vagrant onyx ?
graceful tree
@alpine quartz can you ad me
vagrant onyx
@alpine quartz yes
cause European account does not have change region
graceful tree
@vagrant onyx can you ad me
storm flumeBOT
Hello, @fading fulcrum!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
graceful tree
im need to took you plz
vagrant onyx
@fading fulcrum read the bot message
slate frost
Hi, I have been recommended to contact customer service regarding 1 weak punishment and point and uc dedication but until now no one responded to me any solution on that ?
@slate frost no one could help on this matter ?
craggy rampart
Someone stole my friend's twitter account but we still have facebook is there any way to unlink twitter?
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @craggy rampart, please ask in #708032127458869340.
craggy rampart
What should we do to back the account or unlink it
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @craggy rampart, please ask in #708032127458869340.
polar marshBOT
@fading fulcrum:
vagrant onyx
@craggy rampart in game the opening you have to log in to twitter to unlink it
craggy rampart
@vagrant onyx but we dont have it only have facebook
fading fulcrum
I want to speak with a responsible person please
vagrant onyx
@craggy rampart you can read and follow this tutorial
https://discordapp.com/channels/393088095840370689/708032127458869340/711752722084266004
alpine quartz
@alpine quartz yes
cause European account does not have change region
@vagrant onyx I am not European, but I chosed a European account by mistake can i change it..?
graceful tree
@vagrant onyx
alpine quartz
@alpine quartz don’t think so you can
@vagrant onyx Please help me i can't delete my account😢
vagrant onyx
@alpine quartz why you want to delete it ?
fading fulcrum
@vagrant onyx I want to speak with please
alpine quartz
@vagrant onyx I can't get the Events for my Country.
vagrant onyx
@fading fulcrum i am sorry you have problem with cheater player
but in my side i can only provide you that
@alpine quartz there is none
fading fulcrum
😩
graceful tree
@vagrant onyx look
alpine quartz
@vagrant onyx Yes
fading fulcrum
جوكر انت هكر اصلا وتستاهل الباند
storm flumeBOT
Please do not use any other language aside from English in this channel, @fading fulcrum. Refer to #613267301243944960 for language channels.
alpine quartz
@alpine quartz there is none
@vagrant onyx only mirmar events
vagrant onyx
@graceful tree you got 3 month ban
graceful tree
@vagrant onyx I did not do anything
graceful tree
@vagrant onyx All games on live broadcast on Facebook
quiet lynx
Anyone who's in crown tier
graceful tree
@vagrant onyx I did not do anything
vagrant onyx
You have to follow the bot message
quiet lynx
I didn't got 3 rating protection even after reaching crown :8
storm flumeBOT
Please refer to subpoint #2.12 in #faq for further information, @graceful tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
alpine quartz
@alpine quartz if i see i will let you know
@vagrant onyx ok. thanks for your help.
vagrant onyx
@quiet lynx press on the aug skin the 3 tier protection button will appear
On the season 13 button
drowsy frost
@vagrant onyxhi
quiet lynx
It's locked :(
polar marshBOT
@drowsy frost:
vagrant onyx
@quiet lynx maybe you demoted from crown
quiet lynx
No
vagrant onyx
Like you have to reach crown again to collect it
vagrant onyx
@quiet lynx check again or refresh your game
broken sun
hi ? help!!
vagrant onyx
I can provide you screen shoot
fading fulcrum
@quiet lynx @vagrant onyx How can I write and send a video in a server to report the hacker? I can't write in discord
vagrant onyx
@broken sun what is it ?
slate frost
@slate frost no one could help on this matter ?
@slate frost 🙏
vagrant onyx
@fading fulcrum #cheater-reports
broken sun
@Yor@vagrant onyx Are You From Support??
vagrant onyx
Its locked now
its might open later today
@broken sun yes i am
On discord not Tencent support
quiet lynx
Screenshot please @vagrant onyx
vagrant onyx
@quiet lynx give me 2-3min
fading fulcrum
I cannot send the video and the guide
@vagrant onyx
quiet lynx
Okok
graceful tree
#2.12
quiet lynx
@vagrant onyx check my I'd too
broken sun
@vagrant onyx I've Send A Ticket To The Support E-mail From The Game Website , And No One Replay Me?? ,
quiet lynx
Ohk
graceful tree
AHAHAH
fading fulcrum
I'm sorry, I talked a lot with you, but do they have time and open limited hours
@vagrant onyx
vagrant onyx
@broken sun PUBGMOBILE_CS@tencentgames.com
@fading fulcrum yes they have time and open limited time and hour
graceful tree
@vagrant onyx Hacker plays and we're a victim
broken sun
@vagrant onyx They replay This : ### Do not reply below this line ###TencentGamesMay 17, 2020, 03:30 +0200Hello and thank you for messaging!
If you have encountered any in-game issues, including purchase issues, please contact us directly through the in-game support for a faster and more effective way!
Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!
Kind regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
so i send the ticket to the website better
vagrant onyx
@broken sun yes they till you for fast way to solve your problem its to use in game support
storm flumeBOT
You can contact the customer service via the game settings, @broken sun. Refer to subpoint 5.3 in #faq for further instructions.
limpid jetty
When did I retrieve my account, I sent support for 8 days and I have not received any response
broken sun
game support didn't replay , they take a big time more than 30 days to solve my problem , because my problem is so big , and i'am a stremarr and can't wait all this time
vagrant onyx
@quiet lynx here it is
polar marshBOT
@graceful tree:
quiet lynx
@vagrant onyx
I'm in crown but still it's locked 😞
limpid jetty
When did I retrieve my account, I sent support for 8 days and I have not received any response
vagrant onyx
@quiet lynx its might be gltich in your side
try this :
log out from your account
press Repair button either you choice Routine Repair or rest all settings
broken sun
@vagrant onyx Look to my messages and replay , below
quiet lynx
Ohk ohk I will try @vagrant onyx
vagrant onyx
@quiet lynx 👍🏼
broken sun
@vagrant onyx hi??? replay me?,
vagrant onyx
@broken sun yes
Hold on
broken sun
game support didn't replay , they take a big time more than 30 days to solve my problem , because my problem is so big , and i'am a stremarr and can't wait all this time
vagrant onyx
@broken sun i don’t know what the issue
is it about revoke access ? or something else ??
You can start new ticket
broken sun
some one hacked my game account and linked unwanted social media account in my game qcc
broken sun
i'am a streamer and youtuber and i can't wait all this time??
quiet lynx
@vagrant onyx Nah didn't worked
broken sun
i have a ticket number , can you help me to show it to the support?
@quiet lynx you picked up the AUG Already
@quiet lynx Check Your Inventory
quiet lynx
@broken sun rating protection card bro :!
vagrant onyx
@quiet lynx have you try to click on it ?
broken sun
oh , may be from crown I ?
vagrant onyx
@broken sun i am sorry for this.
but for now that what i can help you with!!
broken sun
look , forget this problem
quiet lynx
@vagrant onyx yes I did
polar marshBOT
@broken sun:
vagrant onyx
@broken sun read the bot message
account suspended due to violation of the game rule Tos , Terms of service
mean your acc been doin something on it
polar marshBOT
@night cloak:
sharp onyx
You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised
uneven oar
Can support be lifted if the account is stolen?
sharp onyx
You can still contact customer support from another account if one of your account is compromised.
Just mention in the ticket that you are doing it for your other account
uneven oar
Because the number of thieves abound with time and many players were subjected to injustice
sharp onyx
@uneven oar @azure ridge
Please state your issue
sharp onyx
Please contact in game customer support from that button in the bottom left corner
azure ridge
What do I tell them I paid a lot of money
polar marshBOT
@uneven oar:
slate frost
I guess people shouldn’t address any problem here , just pined a note go to customer support we don’t help me I think it’s better 💐
azure ridge
please help me
solar peak
Plz open cheating report so we can report the cheaters every game hacker kills me
slate frost
Help here*
azure ridge
@sharp onyx please help me
elfin canopy
It'll be reopened soon, @solar peak.
sharp onyx
@slate frost Staff cant help you issue unless you state it.
@solar peak please read the last message in #cheater-reports
@azure ridge give me a minute please. I will get the picture for you
azure ridge
@slate frost
@slate frost my account is hacked and hacker link twiter now 3 links how ?!!!
see pic
slate frost
@sharp onyx I mention my problem yesterday and again hour ago up but I don’t mean my problem I mean everyone here all of them they didn’t find any solution here look into your answers
azure ridge
@sharp onyx okay sir please help me 😦
storm geode
When will this skin will be back in global version? Helpp
sharp onyx
@slate frost please contact in game customer support
@storm geode we are not sure when it will come back again
azure ridge
@sharp onyx i can't play my account 4 days 😦
upper mauve
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @tender star, please ask in #708032127458869340.
tender star
@somber solstice @night cloak i still ddint get my account back
slate frost
@sharp onyx yeah I know this answer like yesterday I got it even when I mention my problem I said I have been advised that but anyway thank you for help
upper mauve
how much longer I have to wait for you
slate frost
@sharp onyx do you think if customer support answer people ? People will come here for help ?
elfin canopy
Start new conversation, @tender star.
upper mauve
I have not been able to play my account for several days, why is the process taking so long
sharp onyx
@azure ridge please go to
- Customer service
- Click on Account(statistics...)
- Click on "what should I do if I lost account)
- Click on the message button in top right corner
tender star
@elfin canopy this is my third attempt to retrieved my acc back
elfin canopy
We are not employed by Tencent or PUBG Mobile, @slate frost. We are just volunteers who can provide limited help to players on this community server.
upper mauve
I have not been able to play my account for several days, why is the process taking so long
elfin canopy
Maybe try again, @tender star. There is nothing I can do about it.
azure ridge
@sharp onyx i have my account i recovery my acount but hem link he Twitter i am link facebook and google now 3 social linked!!!! how
slate frost
@elfin canopy I know and I really appreciated your kind help and support but what am saying just pin this msg better because we come here as a last hope but all answer is go to customer support
storm flumeBOT
Please refer to this channel's pinned messages for further information, @upper mauve:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
slate frost
@elfin canopy Tencent customer is very slow and they reply me the same answer but I was asking something different and they keep answer me the same please guide me I don’t want auto reply I want someone who really can answer me
sharp onyx
@azure ridge that could be just a visual bug, try repairing your game.
Otherwise contact in game customer support
elfin canopy
It's a community server you should know better, @slate frost. We are not devs/security team who can provide help regarding anything. There's customer support for that matter, you may contact it via in-game or via email,
PUBGMOBILE_CS@tencentgames.com
azure ridge
@sharp onyx this hack join my account and Ruins
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @azure ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
azure ridge
I tried to contact the support a lot but no benefit. I paid a lot of money on my account
sonic dew
Why this icon isn’t working
slate frost
@elfin canopy I did that and am still waiting their reply I really appreciated your kind help 💐
azure ridge
Save me:(:(
craggy fable
How do I recover my account after being blocked
elfin canopy
What do you mean by blocked?@craggy fable
craggy fable
From season 9
elfin canopy
Ban for 10 years?
craggy fable
yes
polar marshBOT
@craggy fable:
crisp garden
@sonic dew I think that's still downloading
timid compass
Hello guys please can somebody tell me why i cant collect my protection tires when i reach crown? @elfin canopy
crisp garden
Did you completed all the downloads
stiff ginkgo
Frequent frame drops (it started Just few days ago)
sonic dew
Today after I login it’s not opening after I tap
crisp garden
Because that's the same sign when downloading clothes
stiff ginkgo
Game was holy smooth after 0.18 update
elfin canopy
I hope it'll be fixed soon.
sonic dew
@crisp garden I completed all downloads
crisp garden
Try to restart game
sonic dew
@timid compass did u completed playing 5 matches after u reach crown?
Iffy u r in crown 1
timid compass
Yeah bro
sonic dew
That’s a bug
elfin canopy
It's a bug, @sonic dew. they're not the only one facing it.
sonic dew
Lol
timid compass
I think its bug
sonic dew
Yes confirmed
timid compass
But i really need that protection lol
elfin canopy
#pubg-mobile please!!!
night cloak
I need help :'(
elfin canopy
Hello, @night cloak ! How may I help you?
night cloak
Someone had hacked my facebook account, and now he is using my pubg account :(
random fog
Still cheater-report not open
elfin canopy
It'll be reopened soon, @random fog.
random fog
I am getting killed in every match by cheater and not able to push rank
elfin canopy
Read the last message in that channel, @random fog. It'll be reopened soon.
night cloak
I got a message saying my facebook had been permanently disabled due to security
So that hacked permanently deleted my facebook
elfin canopy
Do you have any other social media linked to your PUBGM account? @night cloak
night cloak
No just facebook
Ive got all the proof
He has admitted that he Brought the account from someone with money
And he is not giving me my account back
elfin canopy
Contact customer support, @night cloak.
elfin canopy
We cannot help you with it.
timid compass
Give me you hacked id
polar marshBOT
@night cloak:
elfin canopy
Try recovering your facebook account again.
timid compass
@night cloak your account id please
elfin canopy
@timid compass use #chat for your conversation.
night cloak
@timid compass 5173792859
Cannot recover facebook, facebook has been deleted permanently.
elfin canopy
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
slate frost
@timid compass are administrative or in support team ?
elfin canopy
No, they are not.
timid compass
No am hacker and i can get it
elfin canopy
Now both of you use #chat or your DMs for your conversation.
timid compass
Sorry mav
elfin canopy
@timid compass move or you'll be warned officially/muted.
alpine quartz
@elfin canopy Can you help me please
elfin canopy
What's the issue? @alpine quartz
night cloak
@elfin canopy can you help me pls?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
alpine quartz
My Account is European and I cannot get a specific offer for a specific country and I do not have the option to select a region or country..
My Account is European and I cannot get a specific offer for a specific country and I do not have the option to select a region or country..
@alpine quartz @elfin canopy
spring zephyr
@alpine quartz That feature is not available for European region.
azure ridge
save me 😦
alpine quartz
@alpine quartz That feature is not available for European region.
@spring zephyr i am not European but i chosed that by mistake
night cloak
@azure ridge that seems like a glitch
azure ridge
@night cloak he join twiter
plucky bridge
is there a place where i can put my live streams in?
azure ridge
i am face and google
alpine quartz
help please i can't get any event in my country
night cloak
@alpine quartz we cannot help you with that contact the customer service
@plucky bridge no
plucky bridge
@night cloak no where were i can promote?
elfin canopy
That feature is not available for countries which are part of European union, @alpine quartz. Nothing much we can do about it.
night cloak
@night cloak what's the issue
plucky bridge
ok thats cool
night cloak
@night cloak I have a special problem, I want someone who understands my problem if u can
polar marshBOT
@night cloak:
alpine quartz
That feature is not available for countries which are part of European union, @alpine quartz. Nothing much we can do about it.
@elfin canopy I am from Middle est not Eroupe why my account European..?
@elfin canopy ??
elfin canopy
It depends on the region you choose while creating PUBGM account, @alpine quartz.
alpine quartz
It depends on the region you choose while creating PUBGM account, @alpine quartz.
@elfin canopy so is there is a way to change it..😢
elfin canopy
Contact in-game customer support, @alpine quartz.
alpine quartz
Contact in-game customer support, @alpine quartz.
@elfin canopy what is the option should i chose..?
storm flumeBOT
Please refer to subpoint #5.3 in #faq for further information, @alpine quartz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
elfin canopy
Read the message by bot.
crisp garden
Any news about the fps drop@elfin canopy
elfin canopy
Nope, @crisp garden.
alpine quartz
@elfin canopy Thanks for your help.❤️
iron basin
Nope, @crisp garden.
@elfin canopy you being so straight forward👍
somber galleon
Please respond. The game is running at 15 fps or so in spawn island, TDM, Classic (When enemies are in 500m range), Sniper Training etc. It used to run fine at 40fps until 15th May Noon Time when you guys rolled out some minor update to 0.18.12624 or something. The issue is not due to phone's low capability so please don't give me that. I am trying to rank push and due to this I can't push. Thank You. Customer Service is saying something about changing controls in TDM when I asked this. Huh????
limber star
Please can you disconnect my google account forme the game
crisp garden
Not possible atm, and also don't post your personal information here
spring zephyr
@limber star You can use the unlink feature when it will be implemented in the game again.
So till then it's not possible
wispy escarp
This guy he is hacking.
spring zephyr
Hello, @wispy escarp !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc/
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@night cloak:
polar marshBOT
@whole geyser:
slate frost
I sent email to pubgmobile_cs@tencentgames.com they keep replying me automatically and close my case what should I do ?
tawny pine
5233419368 i couldnt record him 30 kills every game crazy hacker in europe vikendi. Do something guys.
crisp garden
@tawny pine If you want to report cheaters you can report them ingame, in this link http://cheater-report.pubgm.cc/ or in #cheater-reports if you have video evidence | read the pinned messages there
slate frost
Can someone help me ?
opal valley
@polar marsh
My account was banned for 10 years, the reason was that my account was hacked by an irresponsible person. And he used a cheat on my account. Can I restore my account?
My id is: 516696
I did nothing, I was hacked
polar marshBOT
@lavish zodiac:
opal valley
Anyone can help?
slate frost
@opal valley contact customer support in pubg
arctic hatch
ID HACKER 5816983096 Name Dark StoRM Prove
slate frost
Am not administrator but this what they said before for people who has the same problem
crisp garden
@arctic hatch If you want to report cheaters you can report them ingame, in this link http://cheater-report.pubgm.cc/ or in #cheater-reports if you have video evidence | read the pinned messages there
opal valley
@slate frost
I've done it, even I have also emailed to Tencent directly
polar marshBOT
@opal valley:
slate frost
Why no one want to help me ?
polar marshBOT
@arctic hatch:
slate frost
🙏
rich drift
Why cant i get my 3 rank protections for crown?
spring zephyr
Yes they will.
glossy sable
Didn't find any more messages than this, @slate frost.
I sent email to pubgmobile_cs@tencentgames.com they keep replying me automatically and close my case what should I do ?
What is your issue?
rugged brook
Peace be upon you, my brother, I shipped yesterday and deducted from my account 4,000 hardships and kissed him like this one time and I get a message as a warning or as a punishment
I did not make illegal purchases, I use the visa in my name and phone number
I want to know the reason, and how much is left over for you to quarrel, and God has broken out
Or people think of my situation as a problem and I did not know about them
glossy sable
Where did you do the purchase?
rugged brook
Among the stores were hate and assaulted on my account while I was making an informal purchase
Only purchases from within the application Bebji Mobily Physics and mobile number of my possessions
I did not know and the problem was resolved even though the shipment automatically withdraws and I did not benefit from it
glossy sable
Mm.
indigo sleet
I only want to know how i used hack and my results and career is that way and K/D ratio under 2 i want to talk with admin please i am sure it is a mistake i playing from season 2
open spear
I am getting 30 fps in classic since this morning ,any info about this issue ?
glossy sable
Got banned, @indigo sleet?
indigo sleet
Yes sir
polar marshBOT
@indigo sleet:
glossy sable
Have a nice day.
random fog
Hi I don't have permission to send message in report-cheater please help me
glossy sable
You speak Arabic, @rugged brook?
vagrant onyx
@random fog its closed might be open later time maybe today
random fog
@random fog its closed might be open later time maybe today
@vagrant onyx its may be already opened but showing you don't have permission
glossy sable
No.
elfin canopy
Read the last message in that channel.
silent edge
Lost account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @silent edge, please ask in #708032127458869340.
nova bloom
Where did my msg go?
night cloak
Any body is heee
nova bloom
Please help so many hackers/teamups
storm flumeBOT
Hello, @nova bloom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
nova bloom
Legit players cant push anymore
glossy sable
It's a little bit more tricky than you would think.
elfin canopy
Read it.
glossy sable
If you encounter cheaters, report them following the bot instructions.
nova bloom
Okk :(
glossy sable
:/
rugged brook
@glossy sable ايه نعم اتكلم العربيه
glossy sable
Please go to discord.gg/pubgm-mena for support in Arabic, @rugged brook.
Woah.
Sorry Mav.
Yes, it's a new system, @nova bloom.
Since the latest update, you won't lose ratings if you have been killed by a cheater.
nova bloom
Thanks
glossy sable
Psst. ||Don't say "ban".||
Triggers the bot, deletes your message, mutes you, and sends that huge embed.
nova bloom
Haha ik
pale delta
Can i have a report link
spring zephyr
@pale delta Report link for what?
pale delta
I would like to report someone cheating?
spring zephyr
Hello, @pale delta !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc/
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
pale delta
Thank you
glossy sable
Remember in-game is always the preferred solution.
night cloak
Why do I always get matched with players that are not even as good as half of the players on the map. The only kills they get are bot kills and are slow, bad at combat and well, don't have that much idea about guns, attachments, etc.
Sometimes they slow down the team
Either by dying or slow, like getting in cars, buildings and late to combat
slow gate
I have a video of a hacker where I can send it
spring zephyr
Hello, @slow gate !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc/
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
pale delta
Alright thank you.
amber cedar
Realme 
@true prairie
amber cedar
Same me also get 30 to 40 fps in my 6 pro.
true prairie
My fps is used to be 60 ;-;
true prairie
Is gfx tool bannable?
elfin canopy
And use #pubg-mobile for your conversation.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @true prairie.
true prairie
Im about to download it while ago because of it :| thanks for the reminder.
robust sparrow
Is the Account unlink problem fixed? Can I unlink my google account now?
young storm
how do people sell cheap uc on the internet? and How to become a reseller for PUBG UC?
young storm
so there is no way to be reseller?
stiff ginkgo
@true prairie same issue
polar marshBOT
@wanton mason:
lucid peak
i want to report a team up person who killed me how to do
sand path
Ingame
paper goblet
Hello friends, is there someone from the support service that I contact?
night cloak
Suggestion: the number of days til the season is over placed on the daily missions layout.
sand path
#old @night cloak
@rapid bough Account name?
There you go
You weren't banned on basis of this video.
Contact customer service in game. And use fileclaim, if you ask further questions, you'll be muted.
polar marshBOT
@rapid bough:
night cloak
I want report cheater
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
sleek drum
I want to remove my Google Play Account
mossy estuary
Hey want some help pls dm
worldly hinge
Hi
worldly hinge
I need help 😒
spring zephyr
@worldly hinge Please State your problem.
@viral ocean You can give your feedbacks in the #old channel.
viral ocean
Still trapped in slowmode
sand path
I'll post it for you, please elaborate and write here. @viral ocean
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @worldly hinge. Remember to read through #faq before asking questions in the support channels.
viral ocean
Ok
sleek drum
Deleting a link in the future?
sand path
Yeah
worldly hinge
🤦🏻♂️
storm flumeBOT
Please refer to this channel's pinned messages for further information, @worldly hinge:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
worldly hinge
I need help
sand path
@worldly hinge how long have you been banned for?
viral ocean
All the scopes in the erangel map is very hard to find, note that i always loot till i encountered an enemy, so me and my squad loots a lot but rarely found any scopes, its like the 8x scope's rarity is applied to all scopes
sleek drum
When
worldly hinge
35 days
sand path
No date yet
polar marshBOT
@worldly hinge:
sleek drum
It may come in a new update @sand path
sand path
Maybe.
river finch
hi I need some help please
night cloak
Hi
spring zephyr
@river finch @night cloak Please state your problem.
polar marshBOT
@night cloak:
rigid crow
storm flumeBOT
You can contact the customer service via the game settings, @rigid crow. Refer to subpoint 5.3 in #faq for further instructions.
mossy estuary
Fix the game lags or allow GFX tools
night cloak
There is a bug in pubg m , when you sit in Darcia your head is exposed from the top please fix it
night cloak
@crisp garden ok
minor badge
Fix the bug pubg m lags allow smooth gameplay please
molten violet
Why am i lagging in pubg?
minor badge
I'm play to soon pmis why lag my pubg m so fix this bug please
molten violet
It's very hard to play with 30-20 fps
molten violet
Everything was on point. My ping was green but my framerate even 70% battery gives me low fps
stiff ginkgo
I died bcz of lag
Would pubg now gimme my points back??
They game used to be smooth earlier -_-
molten violet
Thanks dude. It's very annoying since im trying to grind to Conqueror if i can
I cant even play properly with low fps
storm flumeBOT
You can contact the customer service via the game settings, @stiff dune. Refer to subpoint 5.3 in #faq for further instructions.
mossy estuary
Why shouldn't I use GFX if I am gety smooth gameplay
stiff ginkgo
They are also not working @mossy estuary
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @mossy estuary.
past nimbus
Hello @everyone I faced a problem in pubg which I want to buy prime but I can't because the crown icon is hidden
cold oxide
I lost my account
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @cold oxide, please ask in #708032127458869340.
hollow echo
Hello, my phone supports 60fps and i have been playing on smooth Extreme since December 2019 without any issue
Today morning i am not able to get 60 fps on Extreme settings though it is set to max
But still i am getting 30fps, is anyone else facing this issue since morning
shy pasture
Why is the game so choppy today???
hollow echo
Se question lol
So its not just my problem , everyone facing it
stiff ginkgo
Everyone facing
hollow echo
@night cloak ok
hollow echo
Yeah my whole squad too
stiff ginkgo
I can barely aim while fps stars to drop
somber galleon
Most of them are facing the low frame rate issue in high end phones. Come on. Fix it already. I can't even kill a bot properly. More and more players are facing the issue day by day. Got to be something with the servers. Address this ASAP.
stiff ginkgo
Game was so smooth when 0.18 update came
Like my device usually wasn't that smooth
Now it became worse again
open spear
@sand path where can i send link ?
open spear
About this fps issue
muted cipher
What about fps drop issue
drifting orbit
i am getting"match server did not respond" every time......gow do i fix it??
storm flumeBOT
Please refer to subpoint #4.10 in #faq for further information, @drifting orbit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
olive relic
@sand path what time bonus challenge gonna open?
polar marshBOT
@unreal crater:
mellow cloud
Why i m getting 20-40 fps?
I have 60 fps device
It happened today only
I have reinstalled still getting the same fps
night cloak
What device do you have?
mellow cloud
Realme x2 pro
night cloak
Did you check the graphics settings in-game?
mellow cloud
Yes
Smooth + extreme
night cloak
Was there any update for your device?
mellow cloud
Nope
azure ridge
i want Transfer account global to vietnam
night cloak
@mellow cloud When did you last update the game?
azure ridge
@night cloak i want Transfer account global to vietnam
night cloak
@azure ridge Vietnam to global? Or, Global to Vietnam?
azure ridge
Global to Vietnam
night cloak
@mellow cloud Do you doubt if the problem started with repairing?
night cloak
@azure ridge You can download the Vietnamese version from here https://pubgm.zing.vn/madmiramar/.
mellow cloud
See the fps
azure ridge
@night cloak okay so.. i cant move my account
shy pasture
Is it a problem with the game that its facing huge fps drops?
mellow cloud
@shy pasture yep
I think so
shy pasture
Will there be a fix for this fps issue?
night cloak
@mellow cloud I don't see anyone with the device Realme x2 pro reported such issues here. Can you like go to a Facebook group or an online forum related to your device, and ask there?
@shy pasture What is the device you're using?
mellow cloud
It's not device problem
It's pubg's i think
shy pasture
@night cloak many people are facing fps drops today. My whole squad was facing it
night cloak
I see.
shy pasture
Usually i get like 40fps but today i was getting like 15fps @night cloak
azure ridge
I have been hacked and linked to Twitter on my account so now there are 3 things
night cloak
Let me check it from my device.
night cloak
@azure ridge It is a bug rn.
azure ridge
he join account now
night cloak
Are you guys facing the fps drop in any specific map or mode?
mellow cloud
@night cloak okay
stiff ginkgo
Every mode same lag
shy pasture
@night cloak every map, every mode
mellow cloud
Nope
I m facing in every map
stiff ginkgo
Even TDM
drifting orbit
for me in arcade mode not going above 45 fps
mellow cloud
Even in quick match
shy pasture
Choppy
foggy notch
Yes
mellow cloud
That screenshot is from quick match only
night cloak
Are you guys all on Android phone?
azure ridge
فيه دعم عربي ؟
storm flumeBOT
Please do not use any other language aside from English in this channel, @azure ridge. Refer to #613267301243944960 for language channels.
stiff ginkgo
Yes
mellow cloud
Yep
foggy notch
Yes
drifting orbit
🖐️ emualtor
stiff ginkgo
Ios dosent have this problem
mellow cloud
@drifting orbit ios i think
drifting orbit
no gameloop
shy pasture
@night cloak ios has no problems
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @drifting orbit.
mellow cloud
Yesterday it was perfect
night cloak
My iPad doesn't have it, hmmp.
foggy notch
@mellow cloud yes it was
shy pasture
Android issue only
mellow cloud
@night cloak it's not on iOS
stiff ginkgo
Ipad乁( •_• )ㄏ
mellow cloud
I can record and send it to u if u want
polar marshBOT
@night cloak:
night cloak
Thank you everyone guys. Sorry for the inconvenience. Let me report the issue.
mellow cloud
Okay
Any idea when it will be fixed? @night cloak
azure ridge
@night cloak I can't move my account ???
night cloak
Not before reporting, I guess.
shy pasture
Please provide a fix asap, game is unplayable
mellow cloud
Yepp
night cloak
@azure ridge You can play on Vietnamese version using the given link. And, you can play using your global version account.
stiff ginkgo
I've stopped now
Will play after fix ✅
I lose 32 points :( morning
reef violet
Something wrong with pubgm today ? Why the game is sooo laggy lol
Unplayable due to low fps
night cloak
It is an issue.
crisp garden
Everybody's having fps problems
shy pasture
Android users specifically
azure ridge
@night cloak No, I want to play with my Vietnamese version account
reef violet
Ohh good thing i am not the only one.. Smh i alrdy uninstalled and reinstall the game 5 times woah
Rip my net 
stiff ginkgo
When 0.18 it was so smooth
night cloak
@azure ridge you can create an new account in the Vietnamese version
Didnt got the recovered account successfully anyone who have the same problem?
I'm playing on my S10 and it seems perfectly fine. Can you guys let me know:
- Your device name
- WiFi/mobile data
- Character ID
@night cloak can you give me the lost account ID
azure ridge
@night cloak i want Transfer my account
stiff ginkgo
Choose Asia server ✅
shy pasture
@night cloak 1. Realme 1 (6gb ram/128 rom)
2. Mobile data
3. Id- 5111648213
azure ridge
my friend Transfer account
stiff ginkgo
@night cloak I think you won't notice it
Bcz you rarely Play on phone
Like it lags when you're in combat or many enemies are around
mellow cloud
@night cloak
- realme x2 pro
- Wifi
3)id- 546403215
That's for fps drop right?@night cloak
night cloak
Yes.
mellow cloud
Okau
azure ridge
i want unlink twitter
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @azure ridge, please ask in #708032127458869340.
toxic sparrow
Welp, I'm glad to know that I'm not the only one facing extreme frame drops
night cloak
@reef violet, @toxic sparrow, @foggy notch!
Can you guys let me know:
- Your device name
- WiFi/mobile data
- Character ID
toxic sparrow
Unplayable smh
stiff ginkgo
😩
shy pasture
10fps 🤣
tight kindle
Honor play
Wifi
5107146979
river holly
Pls fix this choppy game
Its lagging like hell today tf is wrong
tight kindle
Add some more bugs and glitches plzz @night cloak
night cloak
@river holly and @quick hazel
- Your device name
- WiFi/mobile data
- Character ID
warm musk
@night cloak
- redme k20 pro
- Wifi
3)id- 580877971
river holly
@night cloak ok
hollow echo
Same problem here
hollow echo
@night cloak
- Redmi note 8 pro
- Mobile data
- 575119720
jagged fractal
Bruh when they gonna fix the recruitment channel bug
keen mason
@hollow echo what about it?
jagged fractal
Legit cant see any recruitment messages in the channel
hollow echo
@keen mason frame drop issue
polar marshBOT
@snow drum:
daring pebble
Hello need help
keen mason
@hollow echo yeah i have this problem..it started today
hollow echo
@night cloak is it fixed ? Just curious ._.
night cloak
@daring pebble please do state the issue
daring pebble
Too much leg in game😫
keen mason
What should i do again..i just verified my account to ask about this issue
daring pebble
20-30 fps
jovial star
@night cloak
1)poco f1
2)wifi
3) 5120199633
tight kindle
@Vikash Singh how many leg u hv?
daring pebble
How to fix lag
night cloak
@daring pebble
- Your device name
- WiFi/mobile data
- Character ID
alpine quartz
@night cloak Data transfer outside EEA issue, help please
keen mason
@night cloak
- Xiaomi redmi note 8 pro
2.mobile data
3.5122129715
night cloak
@night cloak can u let me know do i want to contact customer care again or just wait ?
Are you guys all playing in Asia server?
hollow echo
Yea
keen mason
No eu
daring pebble
1.laptop
2.mobile data
3.5136134194
night cloak
@alpine quartz if you're in EU then you need to accept the EEA
jovial star
@night cloak yes, on Asia server
night cloak
@daring pebble check the pinned message in #emulator-support which can help you fix the fps drops