questions

[vagrant onyx]

I just check

[split terrace]

Attachments cannot be added while editing

@elfin canopy

Ok

[elfin canopy]

My bad! No, you cannot add attachments while editing, @split terrace.

Let it be as it is.

[split terrace]

Here i can post screenshot?? @elfin canopy

[elfin canopy]

Yes, you can post it here @split terrace

[split terrace]

See no option

[elfin canopy]

Yes, I can see the option is not there.

Was it there before, @split terrace?

[split terrace]

Yes but in season9 it vanished

[elfin canopy]

Well, you have posted it in #old , I'm sure it'll be repaired soon.

[split terrace]

After how much time

I have to purchase it

@elfin canopy

[elfin canopy]

No idea, I hope it'll be corrected soon, @split terrace

You can contact in-game customer support for quick response,

@split terrace^

[split terrace]

They doesn't do any thing i have tried there many time

[shut flare]

@elfin canopy sir do this sybol and name tage allowed

MT丶ShivA
Clan tag - MT

[elfin canopy]

Yes, you can do it. You need to add hidden characters instead of space, because space is not allowed.

[sharp onyx]

@woeful relic Do you happen to play with friends who have set their region to someplace in NA? If yes, then that is the reason you are getting put in Indonesian lobbies.

I have had the same issue in the past.

[vagrant onyx]

@shut flare in game changing card is not allowed to have space
there is words for hiding character to do space and hide your name
but its will affect your username

[shut flare]

Okkaay sir 👍

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fading sluice]

@elfin canopy im using fixed button

[elfin canopy]

@fading sluice Check it again.

[fading sluice]

@elfin canopy ^^

I never bother to use the other options

[elfin canopy]

And still your buttons moves, right? @fading sluice

[fading sluice]

No?

[elfin canopy]

Repair your game if nothing changes reinstall it completely, @fading sluice

[fading sluice]

Ok ill do that

I reprepaired it months ago but nothing happened

Ill reinstall it

[gilded kernel]

Where's the PMIS registration link?

@elfin canopy

[elfin canopy]

https://www.pubgmobile.in/register/

@gilded kernel ^

[gilded kernel]

Thank you 😊

[elfin canopy]

You're welcome :)

[coral maple]

Update?

[woven atlas]

Tommorow

[coral maple]

Ok👍

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[arctic plover]

Hey can anyone let me know that what will be the approximate size of the update

Arriving at may 7

[woven atlas]

@arctic ploverno info about that for now. Will let u know on may 7.

[arctic plover]

K thx

[storm willow]

@arctic plover check #news

[sand path]

1.98 GB

[hollow narwhal]

I need help, please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hollow narwhal. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@hollow narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young schooner]

Is anyone here with customer care

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @young schooner. Remember to read through #faq before asking questions in the support channels.

[young schooner]

Are u a real person or a bot iam tired of telling my problem to a bot

[sand path]

Yes?

[young schooner]

My account was linked with tweeter and Facebook but recently my tweeter account has been hacked and he changed everything now he is using my pubg account i have my facebook but he keeps log in i want to unlink my tweeter account

[spring zephyr]

@young schooner Read #faq 2.5

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @young schooner. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[crisp garden]

Wait for the update

I believe it is possible to unlink in the next update

Unlinking Accounts

When 2 social network accounts have been linked, one of the social accounts can be unlinked; however, for account security reasons, players cannot unlink an account within 30 days of unlinking an account. @spring zephyr

[storm willow]

Read patch notes in #news

[night cloak]

@spring zephyr ^

[spring zephyr]

Okie

[sinful hemlock]

hi

[polar marsh]

@sinful hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[echo dew]

my account has been disabled and my game account has been transfer by anonymous hacker

[spring zephyr]

@echo dew Please Refer to #faq 2.8

[night cloak]

is your pubgm account banned

[echo dew]

@spring zephyr i cant send msg in #faq

[crisp garden]

He means read the 2.8 in #faq

[night cloak]

@echo dew can you access to that account

[echo dew]

@night cloak my fb account has been disabled ny the hacker

[night cloak]

is there any other social media account linked with pubgm

[echo dew]

and my ingame account has been transfered

[night cloak]

other than fb

[echo dew]

@night cloak yeah with twitter account

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @echo dew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[echo dew]

But i dunno how to retrive it

[night cloak]

follow the bot message @echo dew

[echo dew]

ok

i really dunnno what to do my linked account also has been removed @night cloak

[young schooner]

@crisp garden if i update then right away i can unlink my account or i have to wait for 30 days?

[crisp garden]

@young schooner I don't know about that but let's wait for the update tomorrow

[hollow garnet]

When ranked arena event will over

[spring zephyr]

@young schooner You can unlink it as soon as you update it

@hollow garnet It has ended

[young schooner]

@spring zephyr ty

[night cloak]

@echo dew can you login with twitter

[young schooner]

But that guy can also unlink my fb?

[echo dew]

yeah but starts with a new account @night cloak

[crisp garden]

When you unlinked one you need to wait 30 days

[spring zephyr]

@young schooner Yes he can if you don't unlink it first.

So unlink it as soon as the update comes @young schooner

[young schooner]

@crisp garden i know but if that guy unlink my fb first then i am domed

[night cloak]

contact the customer service and explain the issue@echo dew

[young schooner]

@spring zephyr update timing

[night cloak]

tomorrow @young schooner

[hollow garnet]

@spring zephyr but it is still showing in my game

[spring zephyr]

@young schooner On 7th may U.T.C

@hollow garnet Yes it is still showing but the ranking system doesn't work cause it has ended

[young schooner]

@spring zephyrutc time please

[spring zephyr]

@young schooner It will update on 7th may.
I don't know the U.T.C
It will differ for different regions.
So can't tell a exact time

[echo dew]

@night cloak customer services is automated and they cant seems to understand my issue meanwhile the hacker has disabled my fb and unlinked my account and linked with his account also changing the profile picture in game, can i atleast have that account disabled in game?? i dont want my game account used by others

[night cloak]

we cant do anything about that
It is your own responsibility to protect your social media account.

[soft siren]

Wanna play pubg?

[crisp garden]

#activities

[sweet orbit]

Is there any event/tournaments organised by pubg mobile official for tdm lovers

[spring zephyr]

@soft siren Please go to #activities If you want to play with others.

[sand path]

@sweet orbit not atm

[sweet orbit]

@sand pathok

[soft siren]

Any event in the future?

[sand path]

Keep an eye on #news @soft siren

[soft siren]

Ok

[sand path]

And also #601435356704800778

[sweet orbit]

Will arena rankup mode return?

Okk

[sand path]

Maybe. But there is no date set

[sweet orbit]

Okk

[stray forum]

why the game become so laggy when there an enemy close and so buggy in arctic sometime i can't get off from my snow board only when i ask mybfriend to knock me with a nade

[unique musk]

Hello Im having problenm with the game. I get stuck on the screen where the Jeep Is.

[clear scarab]

Is Update Is Up?

[rapid rain]

No it will be up on 7th may check #news @clear scarab

[unique musk]

There is an update

[spring zephyr]

@stray forum When an enemy comes near you Then the game has to render them. So it cases some minor lag in the process of rendering them.
And you can give your feedback and report bugs To the #old Channel.

[unique musk]

I already updated , But Its still the same.

[night cloak]

tomorrow @unique musk

[unique musk]

But @night cloak Im stuck on the screen where the Jeep is.

[stray forum]

@spring zephyr but never had this issue before

[night cloak]

@unique musk the issue will be fixed in the new update

[unique musk]

And thats tmrw??

So i wont be able to play till tmrw?

[sand path]

A screenshot would help @unique musk

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @stray forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[unique musk]

@sand path 1 sec

@sand path

It Just stays here and doesn't do anything

[spring zephyr]

Sometime It gets stuck here for me also.

[sand path]

Clear cache.@unique musk

And reboot device

[spring zephyr]

@sand path I have done that many time.

It gets fixed for like 2 days And the issue starts again

[stray forum]

do u guys see Neyro ?

[sand path]

How may I help u @stray forum

[stray forum]

@sand path looking for Neyro

[sand path]

Yeah its me

[stray forum]

@sand path🤣

[unique musk]

My friend doesn't know how to clear cache@sand path 🤦‍♂️

[hushed belfry]

bro in PMIS form jammu and kashmir state is not coming??

[stray forum]

@sand path i'll dm you

[storm flume]

Please refer to this channel's pinned messages for further information, @hushed belfry:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[unique musk]

@sand path

[sand path]

Ask them to reboot device and wifi @unique musk

[unique musk]

Ok

[steel pond]

I just read all the messages regarding the patch note coming out with unlinking social media. If the hacker gets the update first and they unlink my only way into my account is their anything customer support can do to undo that?

[sand path]

You'll need to contact customer service regarding this, since this feature is new, and we don't have info about the procedure.

[steel pond]

Ok should I do this now or after the game update ? Also is it true some countries get the update sooner or does the update because available for all countries at the same time ?

[iron basin]

Open the cheater report a cheater reached conquerar from platinum😡😡

[storm flume]

Hello, @iron basin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[warm mauve]

I can't login even tho I'm not hacking on friend of mine is experiencing the same issue

And*

[iron basin]

Open the cheater report a cheater reached conquerar from platinum😡😡
@iron basin i meant the cheater report channel,and in game report is cleared by cheaters.

[spring zephyr]

@warm mauve Can you explain your problem in detail.

[tardy sand]

Cheater reports isn't open yet

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @warm mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vivid merlin]

@tardy sand it will open later today

[warm mauve]

I can't login with my profile and even with the guest option

My friend too

[vivid merlin]

@warm mauve its most likely preparing the update and not allowing people to login atm

[tardy sand]

@vivid merlin alright

[warm mauve]

I'm in Europe does anyone experiencing something close to my case

[magic kiln]

is TDM ranking up done for the season

[night cloak]

@warm mauve could you check the #faq 4.6

@magic kiln yeah

[cinder jay]

I'm in South east asia and hving the same problem, I guess we'll have to wait for the update

[vivid merlin]

@magic kiln new season starts may 13th

[warm mauve]

Wait ama check the faq

[steel pond]

Can anyone answer my question please?

[spring zephyr]

@steel pond What's your question?

[crisp garden]

@steel pond what is it

[night cloak]

it depends on the country @steel pond

@cinder jay check the #faq 4.6

[steel pond]

Oh ok thank you

Well this is bad, I believe the person who hacked my account is from Europe and since their ahead of time from me (USA) their gonna most likely unlink my only way to enter my account (Game Center) :(

[surreal basalt]

so as far as i understand from the patch note they will add the unlinking social media thing?

[night cloak]

we cant do anything about that @steel pond

[spring zephyr]

@surreal basalt Yes

[surreal basalt]

thanks sir

[cinder jay]

@night cloak Hey I cleared cache and it works, thank you!

[steel pond]

Welp I'm screwed :/

[surreal basalt]

will the update roll all around the globe at once or will some countries get and some not

[night cloak]

@surreal basalt global

[surreal basalt]

hope i can unlink my account before he did

[spring zephyr]

@surreal basalt Best of luck in doing that

@steel pond You too

[steel pond]

Well theres no way I can do it before they can , they'll get the update first, unless they don't know about the new unlinking feature which gives me a little hope

[spring zephyr]

@steel pond That's not 100%sure that they will get the update faster.
Don't give up hope.

[steel pond]

Thanks I won't :) hopefully they don't know about the unlinking feature. Also since there adding the unlinking feature what will happen to my case I currently have open through customer support? Will it just be canceled?

[surreal basalt]

my account is from season and got alot of weapons maxed out

i'll hang my self if he unlink it first

[night cloak]

Please be advised that we can not help you with that.
It is your own responsibility to protect your social media account.

[scenic gull]

When you will open #cheater-reports #questions

[night cloak]

check the last message in that channel #cheater-reports @scenic gull

[scenic gull]

It’s says 5or6 and today it’s 6 🙈 I’m still waiting

[normal fulcrum]

@surreal basalt Please avoid making such kind of statements.

[spring zephyr]

@scenic gull Read carefully

It will reopen after 6th

[normal fulcrum]

@scenic gull You can report using this link http://cheater-report.pubgm.cc

[scenic gull]

I reported in this like so many time nothing happened and I’ll try now there until the chat reopened

Thx u so much

[normal fulcrum]

@scenic gull Reporting someone multiple times won't make them ban faster. When you report someone, their profile goes under investigation. If any abnormalities were found, they will be punished accordingly. It takes time to look into each report since they receive thousands of report each day

[crisp ocean]

How to unlink account

[spring zephyr]

@crisp ocean Currently there is no way to unlink a linked account.
This feature will be available in the next update which is rolling out on 7th may.
Refer to #faq 2.5

[crisp ocean]

@spring zephyr new update means 0.18.0

[spring zephyr]

@crisp ocean Yes

[crisp ocean]

@spring zephyr ok thanks

[scenic gull]

Yes you are right some players they report for nothing if I have the evidence u can do something

[stray forum]

@night cloak can u explain this plz i didn't understand
The screen will now shake when being attacked by other players in close combat.

The screen now shakes when characters fight in close quarters.

why does the screen have to shake o. 0

[shy pasture]

Is there a option to add 5th player in the roster of pmis????

[scenic gull]

@normal fulcrum since yesterday all the game I enter and lest 4 steams hacking

At least 4 teams *

[spring zephyr]

@stray forum New Combat Mechanics.
It will shake a little bit when you will get shot.
The same effect when you get hit by a grenade but a little bit of less shaking.

[stray forum]

@spring zephyrwhat does it have to shake in first place o. 0

[spring zephyr]

@stray forum To make the game more realistic.
This feature is already in PUBG PC

[stray forum]

@spring zephyri. m one of tje most who will see this so much disturbing

[spring zephyr]

@stray forum It will be not that much of a disturbing element.
If you will find it disturbing then you can give your feedbacks at the #old channel after testing it out.

[stray forum]

@spring zephyr the problem in feedback will take ages from them to hear us

@spring zephyr they cqn't even fix arctic the start fire botton when u enter a building it's under my thumb and can't change its position in control settings

[spring zephyr]

@stray forum The PUBG Mobile team do check at the Feedbacks regularly.
And you can't hate something that has not been implemented yet. First try it then you can say about it.

[stray forum]

@spring zephyr but many earlier feedbacks still the same never changed

@spring zephyr i'm talking about arctic not arena bro

[steel pond]

So will this not happen anymore since their adding the unlink feature? (Message I received from customer support)

[versed hedge]

Hello guys

[stray forum]

@spring zephyrwhen the time of blizzard come and u enter a building the startbfire botton is right under my thumb i can't control my player view

[crisp garden]

@versed hedge hey

[spring zephyr]

Hi @versed hedge How may i help you?

[polar marsh]

@versed hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@stray forum Feedbacks goes in #old

[night cloak]

hi i have a doubt according regarding PMIS 2020

[stray forum]

we even send feedbacks that we can't buy from ir midasbuy website and nothing happening

[spring zephyr]

@night cloak Ask

[storm willow]

did you check the website @night cloak

[versed hedge]

There is a friend of mine who is hacker and I reported him a lot of times and he didn’t get anythimg

[night cloak]

can i register without an ID @spring zephyr
yes @storm willow

[storm flume]

Hello, @versed hedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[stray forum]

@storm willow how can i post all the feedbacks i want to share when i can be able to post after 6hrs again

[night cloak]

i also mailed the mail id which was given to me at the end of the page

[storm willow]

@night cloak Follow the instructions in the website.. fill up whatever the details they asked for.

[night cloak]

cant i do it without id pls

[storm willow]

@stray forum send in a single message

[night cloak]

Contact midasbuy for that
[e-mail]
@stray forum

[storm willow]

@night cloak the rules doesn’t change for an individual.

[stray forum]

@night cloak ok i'll do hope they can fix this issue thx

[steel pond]

So will this not happen anymore since their adding the unlink feature? (Message I received from customer support)
@steel pond anyone?

[night cloak]

not sure about that, contact the CS for more info @steel pond

[steel pond]

What should I tell them ?

[river holly]

Whats the exact time for the rollout of update

[night cloak]

it depends on the region @river holly

[river holly]

India?

[night cloak]

not sure about the time

[river holly]

Ok

[slate sphinx]

I need help 😭

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate sphinx. Remember to read through #faq before asking questions in the support channels.

[slate sphinx]

Login problem

I doesn't help me

@storm flumehelp me please

[storm willow]

Explain your issue..

[rose sapphire]

why can't i earn any points in tdm ranked arena?

[storm willow]

@rose sapphire it’s closed as of now

[crisp garden]

The event is over

[slate sphinx]

My pubg account is linked with fb account and my fb account is now disable for some reason..so what I do now

[crisp garden]

@slate sphinx is there any other social media linked other than fb

[rose sapphire]

wow really? they could have at least put a message in game

[slate sphinx]

@crisp gardenyes

[crisp garden]

@slate sphinx use that to login instead

[slate sphinx]

@Neferpitou#7729my Facebook account is disabled now..

[crisp garden]

@slate sphinx you said you have other social media linked

[slate sphinx]

Sry @crisp garden

[night cloak]

@rose sapphire they do have given the date

[slate sphinx]

@crisp gardenits only fb account

[crisp garden]

@slate sphinx contact facebook

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @slate sphinx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[slate sphinx]

@crisp garden already done but not enabled my fb

[night cloak]

Please be advised that we can not help you with that. It is your own responsibility to protect your social media account,All social media accounts are in control of that social media platforms.
@slate sphinx

[slate sphinx]

@night cloak is there no way to get it

[crisp garden]

Contacting Facebook is the only option

[night cloak]

nope try contacting FB again @slate sphinx

[livid scaffold]

it happened to me before i didn’t contact facebook but my facebook acc was enabled back after a while

[slate sphinx]

@night cloak I have done in-game purchases also

[livid scaffold]

i think just be patient and wait a bit

[night cloak]

without a login method we cant help you

[wet sky]

my gameloop is not working after the new update now what i do ??

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @wet sky.

[livid scaffold]

hi brothers in arms is not working for me, i can’t invite anyone even though i refreshed, usually it works within one or two tries

[wet sky]

@strong knotulator

[noble cave]

Any idea how to cancel PMIS 2020 registration?

[night cloak]

@wet sky go to #613267301243944960 and react to 🇪

[wet sky]

what react to e??

i donot know too much i am new here

[night cloak]

@wet sky ^

[wet sky]

thanks rock47

[night cloak]

read the #613267301243944960

[shy pasture]

How to add 5th player to pmis????

[night cloak]

So right now neither me nor my friend can see anyone online, even tho we are both currently online. I reloaded and it’s still not showing him in my list as being online. Is this something that happens often and will resolve on its own or should I repair?

[wet sky]

ok i reched to guideline now i have to click on e????

reached

[normal fulcrum]

@night cloak Maybe you or your friend is having slow internet connection

[crisp garden]

Click the one like this 🇪

[wet sky]

yes i did after click nothing happen

[night cloak]

#emulator-support @wet sky

[wet sky]

ahh now where is emulator support ???

[crisp garden]

Click this #emulator-support

[wet sky]

here is nothing #emulator support

[night cloak]

did you react to the 🇪 in #613267301243944960

[wet sky]

yes sir i did

[livid scaffold]

#emulator-support

try it

[wet sky]

ahh i am searching

[night cloak]

restart the discord app@wet sky and check

[wet sky]

ok sir

done sir

but nothing here

[steel pond]

Should I contact customer support right now or after may 7th(regarding unlinking account)

[night cloak]

@wet sky request for the emulator role in #discord

[livid scaffold]

not there?

[wet sky]

no sir

how to request for emulator support ??

[night cloak]

in #discord

[iron basin]

The friendlist is bugged again

[wet sky]

is there any thing to write there??

[night cloak]

just type need emulator role

[wet sky]

ok

[night cloak]

@iron basin could you explain that

[iron basin]

It shows offline even they are online

[night cloak]

@wet sky an admin will assign that for you

[mental notch]

hi support

[wet sky]

ok

[night cloak]

@mental notch how can i help you

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mental notch. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@iron basin the user might have gone offline

[mental notch]

Can I help, I have a problem and want to solve it

[iron basin]

It shows team has disbended

[night cloak]

state the issue @mental notch

[iron basin]

No the friendlist has issues

Report it to devs

[crisp garden]

@iron basin it's probably the one when you request to join your friends team

[night cloak]

please do add that in #old @iron basin
also try a routine repair and check if the issue exist

[iron basin]

Now my friendlist is stuck

[polar marsh]

@mental notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@placid vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron basin]

@crisp garden no when someone is inviting me

[gray escarp]

I got this mail, I haven't linked any new account

[crisp garden]

@iron basin oh ok you can add that to #old

[night cloak]

@gray escarp could you check if theres any new account linked in settings

[gray escarp]

@gray escarp could you check if theres any new account linked in settings
@night cloak no there is only one account which I linked 2 years back

[wet sky]

ahh my pubgm account is also terminated why??

[wicked falcon]

My message was totally different and it got removed 😑

[night cloak]

@gray escarp did you get the reward at that time

[wet sky]

😩

[night cloak]

@wet sky could you post a screen shot

[wet sky]

ok

[crisp garden]

We have Terminated your connection?

[gray escarp]

@gray escarp did you get the reward at that time
@night cloak yes I already have one , is there any suspicious activity ? By someone

[wicked falcon]

@night cloak
Hey I have reported so many cheatèrs and they have also got terminated
But why isn't that Avatar achievement not getting completed,?

[marble thicket]

Anyone Can help me with PMIS SUPPORT?

[night cloak]

if you havent saw any new account linked in there,then theres nothing to be worried about that@gray escarp

[spring zephyr]

@marble thicket Read Pinned messages of this channel

[marble thicket]

I need to clear some doubts regarding that.

[night cloak]

@marble thicket could you state that

@wicked falcon contact CS about that

[marble thicket]

@night cloak in PMIS while we registering our IGN's shouldn't contain any type of symbols?

[night cloak]

lemme check that

[marble thicket]

@night cloak Please ty sm

[wet sky]

ahh thanks now my account and emulator both are working

[onyx ice]

PMIS registeration open till? <@&639889499718942720>

[idle igloo]

17th May @onyx ice

[marble thicket]

@onyx ice 17th May

[violet crow]

@night cloak i registered my team. So now i have to wait for confirmation email?

And how will pubg mobile know the rankings if we play classic matches for in game qualifiers. Like time and all. And what about hackers.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plain yoke. Remember to read through #faq before asking questions in the support channels.

[storm flume]

Please refer to this channel's pinned messages for further information, @wet sky:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[plain yoke]

When will 13th season will come to minecraft???

[wet sky]

rock47 please check it

@night cloak

[night cloak]

check the pinned message @wet sky

[spring zephyr]

@plain yoke 13th may is the date when season 13th will come in PUBG
Not so sure about minecraft.

[wet sky]

ok

[violet crow]

@night cloak can you help me with ny questions?

[plain yoke]

Who asked you about Minecraft

[spring zephyr]

@plain yoke Check your above message

[night cloak]

just a sec

[wet sky]

nothing is in pinned message @night cloak

[plain yoke]

Oh by mistake

[night cloak]

It may not include
any word or phrase in any language that is offensive, toxic or hurtful, or part of a corporate name or make use of the trademarks or other intellectual property of
Proxima@marble thicket

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
@wet sky

[wet sky]

this happened after the tencent buddy update

[plain jay]

Hi. Why i didn't get this title? I finished in top 1000.

[marble thicket]

@night cloak so symbols are allowed?

[quartz mantle]

For some reason I can't join my friends in pubg

We have each other added, but we're both offline for each other

[marble thicket]

@night cloak my name is PBÙ๛๖Arghya , so it's allowed?

[wet sky]

@night cloak this happen after the update of tencent gaming buddy

😩

[frozen schooner]

im in my lobby but my friend cant invite me it shows me im offline!!

[wet sky]

hlo @night cloak are you here?????

[crisp garden]

@frozen schooner restart your game

[wet sky]

hlo any mode here

[steel pond]

Anyone know at what time of may 7th will the update be available in the US ?

[frozen schooner]

i did

[wet sky]

😩

[frozen schooner]

@crisp garden

[night cloak]

@wet sky wait for an admin to give you the emulator role

[crisp garden]

Try repairing game

[wet sky]

ok @night cloak

ahh how much time i have to wait???

[rugged lantern]

@night cloak CRUEL丨R3R is this IGN in eligible to register for the pmis registration. or no symbols should be use pls verify and tell me guys. @night cloak @night cloak@vital sluice help us out bro

[marble thicket]

@rugged lantern same question me too, my IGN PBÙ๛๖Arghya

[wet sky]

@vital sluice hlo

[vital sluice]

Gave you the role.

[marble thicket]

@vital sluice can you provide help to us regarding to the issue mentioned above?

[vital sluice]

Regarding pmis?

[rugged lantern]

ya bro @vital sluice

[vital sluice]

Will get back to you with an answer.

[rugged lantern]

sure bro im waiting @vital sluice

[night cloak]

Hallo

Sport

[wet sky]

hlo @vital sluice

[vital sluice]

You can join the official Indian discord server from #613267301243944960 and ask in their #pmis-support channel,@rugged lantern and @marble thicket. According to the rulebook, special characters should be fine to use I think. I'm not 100% sure.

[modest ibex]

Hi what is this please

[vital sluice]

Yes,@wet sky?

[wet sky]

please check

@vital sluice

[crisp garden]

@modest ibex check 4.11 #faq

[vital sluice]

I do not know much about emulator,@wet sky. You can ask in #emulator-support. If an emulator staff is available,they will contact you.

[night cloak]

#pubge support

[wet sky]

ahh no one is there

[vital sluice]

How can I help you,@night cloak?

[wet sky]

so i came here

[marble thicket]

@vital sluice

[sour gale]

Why the channel of cheater report not opened yet now?

[storm willow]

@sour gale it will be opened once the old reports are sorted.

[marble thicket]

@vital sluice can you make me understand this ? This snap is from the official Rulebook of PMIS. Tell me the thing about IGN

[night cloak]

@wet skyimo windows update required but u can ask someone else too

The streamer is playing with a full haker now on Facebook

[wet sky]

what @night cloak

[storm willow]

Report it on Facebook @night cloak

[night cloak]

And he is selling the haker app on the stream

[steel pond]

Does anyone know how the new patch will work ?

[vital sluice]

It says every player has to have the team name/some word that represents the team along with the player names/gamer name,@marble thicket. Doesn't mention anything about usage of special characters.

[last fractal]

Does anyone know if pubg resets accounts if there is no activity?

[night cloak]

😫 😫 😫 😫

[marble thicket]

@vital sluice so PBÙ๛๖Arghya is acceptable?

[spring zephyr]

@last fractal No

[wet sky]

ahh and what i do ??????? @vital sluice

[vital sluice]

You can try asking in the game loop discord server support,@wet sky.

[last fractal]

Ok for example i dont play for 2 yrs will my account still be there?

[vital sluice]

Should be fine if all the players have the same,@marble thicket.

[crisp garden]

Yes

[wet sky]

where is gameloop discord server

[vital sluice]

If you have the account linked to a social media, it will be saved@last fractal.

[shy pasture]

@vital sluice is there option to add 5th player for pmis???

[last fractal]

Ok ty

[wet sky]

@vital sluice send me link of gameloop discord server

[vital sluice]

No,@shy pasture.

[marble thicket]

@vital sluice tysm for the help. As always you the best.

[shy pasture]

@vital sluice in the rulebook its written that roster can have upto 5 players

[night cloak]

hello, what's the proplem?

[shy pasture]

@vital sluice

[night cloak]

@night cloak have tried restarting and reopening the same page?

[shy pasture]

@vital sluice see rukebook i sent

[vital sluice]

The website seems to be accepting only 4 player registration ,@shy pasture. You may ask in the Indian server channel #pmis-support for more accurate answers probably.

[shy pasture]

Okk

[night cloak]

@night cloak how

[blazing marten]

Any Staff Member online ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @blazing marten. Remember to read through #faq before asking questions in the support channels.

[steel pond]

Anyone know what's the first country that gets the update ? And when does the United States get it ?

[night cloak]

Nope

[median verge]

Hey

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @median verge. Remember to read through #faq before asking questions in the support channels.

[willow birch]

@shy pasture bro can you send me pmis rulebook link in dm🙏🙏

[blazing marten]

What is the minimum age required to play PMIS ???

[crisp garden]

16

[keen raptor]

How to unregister pmis

[steel pond]

When update comes out does it tell everyone about the social account unlinking feature ? Or do they have to check the patch note to know about it ?

[keen raptor]

@steel pond How to unregister one player in pmis it show they have already register

@steel pond but i cant register him

[steel pond]

Huh?

[median verge]

How can I get verified to crew ?

[steel pond]

I'm not admin bro, I also need help lol

[keen raptor]

@steel pond how to unregister my team

@steel pond I want to make new team

[median verge]

Anyone help me

[steel pond]

I don't know how to help you bro I'm not moderator or admin, I'm also looking for help

[median verge]

Oof

[keen raptor]

@crisp garden help me buddy

[crisp garden]

@keen raptor how can I help you

[keen raptor]

@crisp garden bro iwant to unregister my team because me teammate is already do that now iwant to register my teammate name now the pubg mobile shows me this player already registerd

@crisp garden Sorry my english is very poor

[crisp garden]

@keen raptor it is better to ask that in Indian server channel #pmis-support

[keen raptor]

@crisp garden now i check my male they show only 3player not my 4th player shows

@crisp garden where it is

[wicked cedar]

My pubgm account has hacked by one guy please help me

[keen raptor]

@crisp garden where it is pmis support

[spring zephyr]

@wicked cedar Has he linked his/her account to your PUBGM account?

[keen raptor]

??

[wicked cedar]

@spring zephyr he linked his gmail account

[crisp garden]

@keen raptor in the pubg mobile India discord server**

[spring zephyr]

@wicked cedar Can you still access your account?

[keen raptor]

Plrase@spring zephyr Btado where it is pmis suppory

@crisp garden please guve me link

[wicked cedar]

@spring zephyr yes i still login to gmail through my fb

[willow birch]

@crisp garden can i get pubg mobile india discord server link

[spring zephyr]

@wicked cedar Okay Then you can't do anything about this at this moment of time.
When the new update comes then you will get a feature to unlink accounts.

@wicked cedar The new update will come on 7th may
Just be fast or he can unlink your FB and get full control over your account.

[wicked cedar]

@spring zephyr thank you brother if he unlink my primary fb account in new update what should i do

[willow birch]

@spring zephyr bhai registration ke waqt team owner name original name dalna hai kya in game name?

[spring zephyr]

@wicked cedar And refer to #faq 2.5

@willow birch Please talk in English

[steel pond]

When update comes out does it tell everyone about the social account unlinking feature ? Or do they have to check the patch note to know about it ?
@steel pond can anyone answer that ?

[willow birch]

@spring zephyr While registration it is asking team owner name there we have to add in game name or Original name as per I'd proof

[cosmic gazelle]

I didn't link any account, out of nowhere, i got this message, is everything fine with my account?

[spring zephyr]

@willow birch I don't really know that.
Wait for a staff to respond at your problem.

[crisp garden]

@willow birch@keen raptor will send the pubg mobile india in dm

[spring zephyr]

@cosmic gazelle Can you go to Setting>Basic and check the linked section
If you are sure that you have linked all the accounts by yourself then it's fine.

[night cloak]

@night cloak after the new season starts

[cosmic gazelle]

@spring zephyr I can only see the Facebook option, I've also linked my Google play account when I had an Android device but Gmail option is not showing up on my iPhone

[cinder gazelle]

@cosmic gazelle I also got this

[silk pivot]

Guys help please

[night cloak]

@silk pivot state the issue

[spring zephyr]

@cosmic gazelle I don't think so that you have linked your gmail. Cause there is no way that you can unlink it at this moment of time.

[cosmic gazelle]

@spring zephyr its not visible to me, and I've linked my gmail, I use that to login from my Android device.

[silk pivot]

I bought an account for pubg mobile and the buyer stoled the account

@everyone

[night cloak]

You won't be able to use the gmail login method in iOS@cosmic gazelle

[spring zephyr]

@cosmic gazelle Go to Settings>Link

And see if it's linked there

[night cloak]

@forest scroll to #tournaments

[silk pivot]

What can i do

[crisp garden]

@silk pivot buying or selling account is against the tos

[cosmic gazelle]

@night cloak 😏I know that, it wasn't even my question

[silk pivot]

@crisp garden yeah

[lime juniper]

I didn't link any account, out of nowhere, i got this message, is everything fine with my account?
Every player who has linked a social media account to their game account will receive this reward before the update where we are introducing the unlinking ability of social media accounts.

[cosmic gazelle]

@lime juniper cool

Thanks

[spring zephyr]

@cosmic gazelle Your account is fine if the Gmail is yours.

[lime juniper]

It does not matter when it was linked, as long as it has been done at some point.

[silk pivot]

Can u get it back for me

[polar marsh]

@silk pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cosmic gazelle]

So after the update,I can un-link my fb account and add a new FB or twitter account? @spring zephyr

[cinder gazelle]

Hey I have already done this achievement but have not received the reward

[crisp garden]

@silk pivot buying and selling is at your own risk if you got scammed the mods here can't do anything

[spring zephyr]

@cosmic gazelle Yes you can add a new Twitter account and then you can unlink your FB.

[cosmic gazelle]

@spring zephyr cool,thanks

[cinder gazelle]

Can anyone help?

[night cloak]

@cinder gazelle contact the in-game CS

[cinder gazelle]

Okay thanks

[wet sky]

hi @night cloak

[night cloak]

Please do use #emulator-support @wet sky

[steel pond]

Ok so I have my own game center linked with my account and when a hacker accessed my account they linked their Twitter , I already did the example from #faq 2.5. But I'm sure the hacker is from a different region and gets the update faster. I'm sure they'll unlink my game center because they will have the update like 8 hours ahead of me I think. Is there anything you guys can do ?

[wet sky]

yes there is no staff check please @night cloak

[night cloak]

Please avoid repeating the same question @steel pond

[spring zephyr]

@steel pond You can unlink an account after the new update.

[wet sky]

hlo @night cloak

[steel pond]

Yes I know that but they will have update faster I think since their from Europe (I think) and I'm from United States. All because of time difference

[spring zephyr]

@steel pond And Stop asking the same question.
It's your responsibility to keep your social media safe.
The staff can't do anything in this

[night cloak]

@wet sky a staff will help you about that in there please be patient

[wet sky]

ahh ok but my pubgm account is also terminated

[steel pond]

Can you at least confirm that the Europe region gets the update first ? That's all I need to know

[night cloak]

@wet sky read the pinned message in #emulator-support

[wet sky]

ok sir

@night cloak

[night cloak]

@steel pond we don't have the exact time for that

[spring zephyr]

@steel pondNo one knows that
And stop asking the same question. You have been answered

[steel pond]

Ok thank you for your time and patience

[keen raptor]

@spring zephyr minemum level to reach pmis

@steel pond Miniemum level of pubg id for pmis

[spring zephyr]

@keen raptor Wait don't tag everyone
You will get your answer

[crisp garden]

Level 20 , 16+ age and platinum v tier

[spring zephyr]

@keen raptor Level 20

[upper sedge]

are servers ok? my whole squad had 400 ms for like 3 matches

[night cloak]

“Level 20” or above, in any mode (TPP or FPP) and above Platinum V @keen raptor

[upper sedge]

is solo pmco coming?

[wet sky]

😄 😀 😁

[spring zephyr]

@upper sedge We have no info on that.(No)

[crisp garden]

@wet sky stop spamming emojis

[spring zephyr]

@wet sky Please Stop spamming

[wet sky]

ahh sorry sir

[upper sedge]

@spring zephyr r u a mod here?

[spring zephyr]

@upper sedge No and i am sure about my answer

[upper sedge]

@spring zephyr I'm asking mods

[night cloak]

Can we unregister our team in pmis2020?

[spring zephyr]

@upper sedge The answer will be same.

[wet sky]

@spring zephyr indian???

[upper sedge]

a youtuber was talking about it he told us solo pmco is coming soon or something like that

[spring zephyr]

@wet sky Please go to #chat For conversations

[crisp garden]

@night cloak better to ask that in pmis-support in Indian pubg mobile discord server

[wet sky]

ok

[night cloak]

@wet sky please avoid spamming emojis in here

[wet sky]

ok sorry @night cloak

[night cloak]

@upper sedge no information about that

[upper sedge]

@spring zephyr yo chill lmao mods will take care

[night cloak]

@crisp garden where can i get the link of indian pubgm server

[storm willow]

In #613267301243944960

Under partnered server

[rotund badge]

yo

[spring zephyr]

@rotund badge How can i help you?
Please state your problem.

[wet sky]

ahh my emulator support again disbaled @night cloak

[storm willow]

Try mailing to [e-mail] @rotund badge

@rotund badge you can apply for content creator role

@spring zephyr please avoid repeating the same answer I gave.

[wet sky]

@night cloak my emulator support again disabled

[storm willow]

@rotund badge ignore the mail.. apply via link in #community-news

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @wet sky.

[storm willow]

https://discordapp.com/channels/393088095840370689/481197616533733376/673980021915910144 @rotund badge

[vast quest]

In PMIS ingame qualifiers we have to play clasic like PMIT or there is a seperate tab for match can anyone help me @storm willow

[spring zephyr]

@vast quest The process of in-game qualifiers is different this time. Once registered, the squad is required to play 15 classic mode matches in the span for 5 days (20th May – 24th May) 10 best matches out of the 15 will be considered for qualification to the online playoffs.

[vast quest]

@spring zephyr tq

[storm willow]

@rotund badge use that link

@vast quest read the instructions in registration website

[wet sky]

@night cloak my emulator support disbaled

[night cloak]

A staff will help with that please be patient@wet sky (I'm not aware about that issue )

[wet sky]

ok

[night cloak]

@rotund badge you'll get a mail once you're selected

[rotund badge]

i did that few months ago when i had like 10k subs

[sand path]

Apply again, since you've said you have 100k now. There is a high probability they might accept. @rotund badge

[vast quest]

@storm willow not mentioned anywhere

[storm willow]

@vast quest join Pubg mobile India Server from #613267301243944960 and read the Channel #pmis faq

[wet sky]

when i start the emulator then there is warning (3,2045,215000)

[storm willow]

Please ask in #emulator-support @wet sky

[polar marsh]

@ancient crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hasty sage]

Hello I need help

[night cloak]

Please do state the issue@hasty sage

[hasty sage]

I have register for PMIS

And how can I check that it's correct or not

And want to edit

When ever I edit it
It doesn't save the new information ☹️@night cloak

[sand path]

@hasty sage go to the indian server from the #613267301243944960 ,they have a special section for pmis related issues @hasty sage

[hasty sage]

@sand path thanks

[night cloak]

Payback Permanent

?

It's probably temporary like every other time.

[spring zephyr]

@night cloak It's 3 days temporary skin

[night cloak]

Ah

[dense prairie]

I live in Australia and before this season I had 50-90 ping but now I have 134. This is the only game this issue occurs I play heaps of FPS games and I get constant 55-60 ping in them, what’s the issue?

[south herald]

Hello

[night cloak]

are any of the devs ever gonna turn off aim acceleration

[clever bloom]

Pubg mobile you are main cheater.
My account name :Ghost人MonStar
ID: 5134097719
I have redeemed my 1000 battle coins for 100UC . U have cut the battle coins but didn't give my UC

[quartz wave]

@clever bloom 😂😂😂.. That's cool statement ..They aren't Cheaters mate they just encourage gambling

[clever bloom]

@quartz wave i just want my UC.
How mean they are !

[quartz wave]

@clever bloom to be factual it takes time to redeem UC from Bonus challenge

[night cloak]

@clever bloom if it haven't added to your account within 24hrs please do contact the CS

[storm flume]

You can contact the customer service via the game settings, @south herald. Refer to subpoint 5.3 in #faq for further instructions.

[clever bloom]

CS?

[night cloak]

Customer service

[quartz wave]

I'm not sure but according to statements I read in Rules ..The redeemed UC is sent on THURSDAY 10AM.. @clever bloom

[wet sky]

hi @night cloak

[night cloak]

For conversations please do use the #pubg-mobile @wet sky

@dense prairie it's an issue from your internet connection

[wet sky]

@night cloak your trick is not working

[dense prairie]

@night cloak it can’t be, I play heaps of FPS games and I get 55 ping in all of them.

[clever bloom]

@quartz wave no. I have redeemed 1000 yesterday. And got it .

[night cloak]

@wet sky I'm not sure about the issue wait for a staff in #emulator-support

[wet sky]

😩

[night cloak]

@south herald Please use a different Google/Apple account to subscribe to the prime.

[wet sky]

ok @night cloak

[quartz wave]

@clever bloom. Then y are u even complaining if u got UC?

[sullen knoll]

Can anyone tell me about the per kill points in bonus challenge tdm?

Ad points on victory too

[quartz wave]

@sullen knoll
Position points differ and it aint in rules ..I've been asking about it since 3 days and none replied.. Basically the mods and administrator doesn't know about it...

[clever bloom]

@quartz wave bro..it was yesterday. Today , I have collected another 1000 battle coins by playing india bonus challange

[spring zephyr]

@clever bloom Please wait for atleast 24hrs from the time of purchase and then if you don't get it.
Then contact customer service for help.

[clever bloom]

Ok

[quartz wave]

@clever bloom Bro there's redemption limit ...Only twice 100-500 Uc can be redeemed

[clever bloom]

Twice for one day

U can redeem twice next day

[night cloak]

how can i login to my main account by facebook in pubg?

[spring zephyr]

@night cloak Refer to #faq 2.2.

[night cloak]

ok

[near marsh]

Can 14 year player play pmis ? If anyone know about it please let me know

Have parental support*

[serene kernel]

I have a question: how long does ban last in evo for leaving a match?

[spring zephyr]

@near marsh No, 16+ is minimum age requirement.

@serene kernel About 1 minute.

[night cloak]

Tomorrow update size?

[spring zephyr]

@night cloak Check #news to know about the latest updates.

[serene kernel]

@spring zephyr aight, but i dont get any elos for completing any evo ground match. Probably for about 12hrs now

[night cloak]

But there is no news about update size @spring zephyr

[spring zephyr]

@night cloak This update requires approximately 1.97 GB of storage space on Android and 2.21 GB of storage space on iOS.

And there is
Just scroll up

[night cloak]

Please tell me actual size

[crisp garden]

1.97

[spring zephyr]

I told you.

[night cloak]

1.97 they telling free up

[crisp garden]

Yes because that's the size of the update

[night cloak]

No bro @crisp garden

[crisp garden]

Well if you want to know just wait for the update

[night cloak]

@crisp gardenok

[woven atlas]

We will inform u at the earliest about the update size.

[night cloak]

I got killed by a hacker i have only charecter id and ign no video proof can i report the hacker on cheater report?

[spring zephyr]

@night cloak You need the video proof

[muted cipher]

Is there any chance to unlink the google

[night cloak]

@spring zephyr but don't have

[woven atlas]

@muted cipher Yes in the upcomming update. However u can unlink once every 30 days

[crisp garden]

In the update

[muted cipher]

@woven atlas okay thank you and yeah thats good update

[woven atlas]

@muted cipher

[night cloak]

@muted cipher hey

[spring zephyr]

@night cloak If you don't have the proof then report them by the in-game reporting system

[night cloak]

@muted cipher o follow u on Instagram for gfx designing

[spring zephyr]

@night cloak You can take this conversation to #chat.

[muted cipher]

@night cloak😅😅thanks

@woven atlasgot it brother thanks❤️❤️

[night cloak]

@spring zephyr but i reported via in-game no but there is no response

[spring zephyr]

@night cloak If you have reported the hacker. Then the PUBGM security team will look into your case. Be calm.

[night cloak]

But i reported the hacker 1 month ago

[spring ginkgo]

Can someone help me with download link of gameloop/ tencent gaming buddy emulator? I am searching online and not getting the proper links :/

[fringe glen]

Does anyone have any idea why in team deathmatch the extended mag for my vector doesn't auto equip? I have to put it back on everytime I respawn. @woven atlas

[woven atlas]

Assign emu role from #613267301243944960 and go to #emulator-support @spring ginkgo

[spring ginkgo]

I am getting You do not have access in the guideline room 😦

[spring zephyr]

@fringe glen It's a bug. It happens with me as well.
You can report it at the #old channel.

[fringe glen]

@spring zephyr OK thanks

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @spring ginkgo.

[night cloak]

@spring zephyr i reported the hacker 2 month ago

[spring zephyr]

@night cloak I can't do anything with that.
Maybe he wasn't hacking.
If you have any proof then you can report it on this link http://cheater-report.pubgm.cc/ or in the #cheater-reports Channel when it opens.

[night cloak]

Ok thank you @spring zephyr

[shut flare]

@spring zephyr hello sir when will pmis Registration end

[spring zephyr]

@shut flare 17th may

[shut flare]

Okay... Sir thnku..

[spring zephyr]

@shut flare You can check all the info about PMIS by joining the PUBG mobile India server from the partners tab under the #613267301243944960 Channel.

[hazy phoenix]

Guys is there any note by tencent saying that there will be any optimization for low end devices

[woven atlas]

@hazy phoenixyes. Check patch notes at #news

[hazy phoenix]

Ok thank you a lot guys

Best support 💪👍

[night cloak]

@woven atlas any information about next premium crate?

[woven atlas]

@night cloak nope.

[hazy phoenix]

@woven atlasI read all the patch note i hope its true about smoother gameplay

[woven atlas]

Yes.

[plain jay]

Hi. Why i didn't get the title Arena Master, because I finished under Top 1000?

[night cloak]

In the next version, there will be more devices added for the impostation "replay death cam"?

@plain jay when did you get to top 1k

[river holly]

What will be the size of update ?

[spring zephyr]

@river holly This update requires approximately 1.97 GB of storage space on Android and 2.21 GB of storage space on iOS.
Keep an eye on the #news For latest updates.

[river holly]

@spring zephyr i know the required storage,
But whats the size of update !!!

[spring zephyr]

@river hollyJust wait for the update to roll out.
Sorry but I don't know.(I don't think that the update size is confirmed yet.)

[merry sandal]

Correct. We cannot say before the update is actually out.

[plain jay]

@night cloak since 4.5. I am in top 1000...

[hushed hound]

Thx pubg

[river holly]

Will this be in game update or playstore updati ?

[spring zephyr]

@river holly 7th may.
The timing differs for region to region
But all the regions should get the update on 7th may

[river holly]

🤦

No

[spring zephyr]

What @river holly ?

[river holly]

The update will be released in game or on playstore

[spring zephyr]

@river holly Playstore

[river holly]

Ok

[lean ingot]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lean ingot. Remember to read through #faq before asking questions in the support channels.

[orchid lava]

Can someone tell me that will my bonus challenge points be refreshed in next season??

[spring zephyr]

@orchid lava No

[azure sphinx]

Hello I lost my PuBG I'd does anybody know about this matter plz help me

[spring zephyr]

@azure sphinx Refer to #faq 2.8

[storm willow]

@azure sphinx contact customer support

[azure sphinx]

I report already it's been 24 days but until now no response

how long it take to recover my id

[night cloak]

wait for their response

[azure sphinx]

how long

[night cloak]

90 days..

[tender zephyr]

Will the update also fix the point and ranking system, or only the k.d system is getting changed?

[azure sphinx]

@night cloak WTF are you serious

[night cloak]

it might take upto that

[azure sphinx]

3 months

[distant ermine]

When we can update the game?

[night cloak]

from playstore@distant ermine

[distant ermine]

Tomorow morning?

[storm willow]

May 7 @distant ermine check #news

[distant ermine]

Tomorow morning?

[storm willow]

Update will be rolled out slowly..

[distant ermine]

Bro

[storm willow]

Yes bro..

[distant ermine]

Friday morning or tomorrow morning?

[storm willow]

May 7

Anytime in that day

[distant ermine]

THANKS!

[polar marsh]

@hoary talon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

At what hour is the new update coming "around"

[spring zephyr]

@night cloak That differs from region to region.
And it's not confirmed
But i will roll out on 7th may.

[night cloak]

Ok

[bold lava]

@polar marsh we want infection mode back instead of domtion TDM

[night cloak]

#old @bold lava

[south herald]

After 12 today the update will come randomly yes?

On 7th may

[open spear]

Why can't I find a tdm match

[night cloak]

@south herald the update is on 7th May and the new season will release on 13th.

[south herald]

Thanks

[open spear]

Any idea why I can't find tdm match

[night cloak]

@open spear might be because of lower player. try later

[open spear]

Huh bruh

Asia server and low players

[night cloak]

maybe at that time

[open spear]

Bruh it's evening here

[spring zephyr]

@open spear Try after the update

[open spear]

Seriously ask someone , I think there is an issue , I am getting classic quick matches everything in seconds

And can't find tdm matches

[hidden depot]

Same @open spear

Idk why

[spring zephyr]

@open spear HMM
I got a match under 5 secs
Maybe try matching now

[night cloak]

Restart the game and check again

[paper stratus]

DEVELOPERS !!! What kind of game with loot on the georgopol and novorepnoye have you done ?! WHY DO YOU NEED A THOUSAND CONTAINERS TO SEARCH TO FIND A POWDED SHOTGUN!!? Where is the loot balance? Why when I jump to Containers, I can’t find anything?!!! PLEASE FIX THIS IN 0.18 UPDATE

[spring zephyr]

@paper stratus Please give your feedbacks at the #old Channel.

[glossy sable]

WHY CAPS THO?

And it's a bit late to ask for things to be done in 0.18.0 actually, it's being released tomorrow.

[paper stratus]

@glossy sable Because it's already beginning to enrage

[glossy sable]

🆗

[paper stratus]

@glossy sable and i know that it will be released tomorrow

[glossy sable]

PLEASE FIX THIS IN 0.18 UPDATE
So, a bit late.

[raw prairie]

That's not a first time this game deduction my UC and i puy this UC of someone have a Paypal and i purchased prime plus when i collected any UC and used this the game deduction All i collected of UC... i need back my Money

[sweet cedar]

Miramar Main Menu Theme
Update and download the new Miramar map to get the Miramar Main Lobby and music.

They will be permanent?

[night cloak]

@raw prairie from where did you buy the UC

[spring zephyr]

@sweet cedar No it would be temporary.

[raw prairie]

@night cloakmy friend

[sweet cedar]

Got it thank you sir

[glossy sable]

Buy only from official sources, @raw prairie. It's written right there. If you want to contest it, contact the in-game Customer Service.

[storm flume]

You can contact the customer service via the game settings, @raw prairie. Refer to subpoint 5.3 in #faq for further instructions.

[thorny dirge]

Mk14 bullet sound bug fixed in 0.18 ???

[night cloak]

wait for the update to release

[harsh estuary]

@woven atlas hello sir can we talk about my issue here?

[woven atlas]

?

[polar marsh]

@harsh estuary:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lost hinge]

My net is already stable while i am waiting for more than a minute neither warehouse nor arena training is starting

[gritty glade]

What is the tommorow update size for Android?

[sand path]

1.97gb

[spring zephyr]

@lost hinge Wait for the next update to roll out.
Many people are facing this problem. Not so sure why.
I think it will be fixed on the new update.

[gritty glade]

@sand path

My daily Internet is 1.5Gb how can i update

[lost hinge]

😢

[sand path]

Buy booster or update at night @gritty glade

[gritty glade]

@sand path will see

[polar marsh]

@snow chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean pagoda]

Do we need same clan tags to play PMIS?🤔

[red geyser]

routine repair ??

[night cloak]

@crimson temple contact an admin in that server

[sharp onyx]

Do we need same clan tags to play PMIS?🤔
@cerulean pagoda
Please contact staff in the Indian pubgm server for this

[night cloak]

in #707296364605866004

[red geyser]

Getting Frequent Loading screen's and getting into match unknowingly but showing me as Offline ingame Please anyone give me a solution for this issue

[sand path]

Set DNS to 1.1.1.1 @red geyser

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @red geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[flint marlin]

Whats wrong with my account?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @flint marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[orchid tusk]

hi

[night cloak]

@orchid tusk how can I help you

[orchid tusk]

when is pmis registration ending?

[spring zephyr]

17th may @orchid tusk

[orchid tusk]

bro how you know?

[storm flume]

Please refer to this channel's pinned messages for further information, @orchid tusk:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[polar marsh]

@modest ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm vapor]

i lost my guest account ,can i return the my guest account?

[cosmic gazelle]

I'm 24, should I select NO ?

[night cloak]

Twice aday u can see my connection what is wrong with thr server

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

Please no bot reply

I really need help

Hello

Hello

Hello

Hello

[glacial escarp]

@night cloak I need help

[spring zephyr]

@night cloak Please Refer to #faq 4.11

[glacial escarp]

@woven atlas I need help

[spring zephyr]

@glacial escarp You can state your problem.

[glacial escarp]

I did. But it’s always the bot who is responding to me @spring zephyr

@bold siren @night cloak could you help me ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @glacial escarp. Remember to read through #faq before asking questions in the support channels.

[wooden hemlock]

Will pubgm has its own acc like Supercell ID?

[polar marsh]

@glacial escarp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[merry plover]

at what time can we expect update?

[sand path]

Tomorrow

No fixed time

All depends upon the region.

[merry plover]

ok

[polar marsh]

@ripe lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@solid oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@solid oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shrewd cairn]

Hello

What is this bugs?? My friend is telling me I am alive but when I open my pubg after a phone call it's showing me this

It's showing me I am dead but I am alive in my friends match now only

[spring zephyr]

@shrewd cairn That happens cause of Bad Connectivity issues When the game tries to connect you back to the server.
At this moment you can just quickly restart the game. That will fix it sometimes.
If it doesn't then you can't do anything about it.

[shrewd cairn]

My wifi is fast I get 20 ping most of time and does it happen in every device? @spring zephyr

[merry plover]

@shrewd cairnyeah it happens with me

[spring zephyr]

@shrewd cairn Yes it happens in every device.

[shrewd cairn]

So is their any solution for this?

[spring zephyr]

@shrewd cairn I told ya

[shrewd cairn]

Sometimes I go afk due to some work

[hollow hound]

Why my ranked arena rating not increasing?

[shrewd cairn]

@spring zephyr thanks got clearing my doubts

For clearing my doubts

[spring zephyr]

@hollow hound The ranked arena event has ended so the ranking system will not work.

[hollow hound]

@spring zephyr wow BUGg at its best. My tdm was not working earlier, you know when you can't see any players in the match like it's loading every slow

[elfin canopy]

Please post about the issue in #old with details, @shrewd cairn

[silver moth]

What is the problem?

[frosty marlin]

@ripe lion

[elfin canopy]

Try different method for paying, @silver moth

Hello, @frosty marlin! How may I help you?

[frosty marlin]

Not me Ahmed needs help he wrote me thinking I’m pubg staff

[silver moth]

I don't have any different payment method @elfin canopy

[frosty marlin]

Try getting a gift card @silver moth for google play

That helps

[silver moth]

Is this google play gift card @frosty marlin

[frosty marlin]

Mmm idk then mav maybe

[elfin canopy]

The issue is from your payment method, try doing it again, @silver moth

[frosty marlin]

Or try putting more than 10 on the gift card put it like 15

[river hornet]

I used these guns and it still won’t show up? Help?

[spring zephyr]

@river hornet You need to complete all of those objective in a single classic match or it will not register. And you need to be at The rank of platinum-5 or higher.

[nova bloom]

When will Update come? Tomorrow morning or 8th(IST)

[tepid rock]

My freinds account going to delete what should he do?

[plain yoke]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plain yoke. Remember to read through #faq before asking questions in the support channels.

[plain yoke]

1 royal pass can be used for lifetime??

[pastel totem]

?whois @neat turret

[nova bloom]

@plain yoke yes

[plain yoke]

Ohk

How much does it cost??

@nova bloom

[nova bloom]

@plain yoke 600 UC

[plain yoke]

Ok

Thx

[night cloak]

@tepid rock it happens when you turn off parental control

@nova bloom update time depends on the region

[polar marsh]

@wispy cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tepid rock]

what should he do to get back his account? his losing all his progress @night cloak

[night cloak]

He can't do anything

Create a new account is the only option

[nova bloom]

@night cloak what is parental control?

[night cloak]

A feature in playstore

[tepid rock]

he had 401 matchs played in this season😕

[night cloak]

Oh my god that's totally f'd up.. that's why don't play with setting which you don't know..

@night cloak disabling parental control in play store will prevent deletion of account?

Account and the data's will be deleted after 6days

@night cloak so there's no way a player can save it from happening

Nope

@night cloak is it happens only to those who has enabled parental control then install Pubg, right?

Like if a player install Pubg but after somedays he enables parental control, will he face the same account deletion notice?

Yeah only to the one who enables that

You could get the additional information from the 'play help' @night cloak

can pubg mena moderators give ingame bans?

[sand path]

No moderators can give ingame bans. They can only forward reports. @night cloak

[night cloak]

@night cloak okay anyway thanks for the help😊

[shrewd badger]

When new update is coming

[polar marsh]

@paper cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shrewd badger]

I say new update not for suspended

[elfin canopy]

May 7th.

[eternal mesa]

Is there a way to customize driving controls? I need to make the speed boost bigger and the up and down arrows are slightly off to the left compared to my old iPhone

[surreal basalt]

What time wil you release the update, and will be there a diffrence between regions in releasing

Meow meow

@elfin canopy @sand path @night cloak

[sand path]

@surreal basalt there will be difference, depends on playstore of your region.

[loud crystal]

after tommow update do we have to download resources again?

[sand path]

@eternal mesa not at the moment, please feel free to post it in #old

@loud crystal I think so yes.

[surreal basalt]

It wi be rekeased at 1 am?!

Released

[sand path]

No, most probably 2-4 utc @surreal basalt

[surreal basalt]

Cheers

[shadow thorn]

I'm pissed off that y'all can't screen CC better. 8DP literally used ESP hacks to win CC and they got away with it. Like I literally have screenshot evidence. Smh. Literally anyone can hack and not get caught if you're using something better than game guardian. I know 8-10 ppl that sell hacks, and over half on the NA leaderboards use ESP

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @kindred bough. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

Please forward your Concern to official customer support @shadow thorn or mail to [e-mail]

[shadow thorn]

You know just as well as I do that's bs. I had evidence before and I got ignored

[storm willow]

@shadow thorn there is no other way.

[shadow thorn]

Oh well then, thanks

[raven zealot]

When new update is coming

[storm willow]

May 7 @raven zealot

[raven zealot]

Ok

[night cloak]

hello, now i have proplem i have unlinked my gmail in pubg account by wrong, what can i do :(

how can i back my pubg account

[inland jay]

Hello Is anyone helping me?
I purchased a code but put the wrong ID for my account

[torpid creek]

How can you know when was your registration date of your account?

[vapid lark]

Hi

[small folio]

hi

[storm willow]

@torpid creek Check purchase history in AppStore/ google playstore