Why are the servers so laggy recently? Scrims and tournaments are almost impossible to play
#questions
sly harbor
slim bane
I am winning matches in ranked arena but still not getting any points stuck at platinum v
Please help
spring zephyr
@slim bane The ranked arena event is over.
So you can't rank up anymore in it.
hexed vale
Why lucky shop doesn't apper to me.
Please help.
slim bane
@spring zephyr the event will be there till 12 midnight I guess
crisp garden
@hexed vale what lucky shop the crate?
hexed vale
No there's a lucky shop in pubg mobile where you can but parmanent skins and time limited skins.
Buy*
hexed vale
@slim bane no bro
polar marshBOT
@vernal tinsel:
frozen wyvern
Does playing pubg in phoenix os give ban
polar marshBOT
@frozen wyvern:
agile hollow
any team member online to give me competitive answer on my question with PM? ❤️
pliant summit
@normal fulcrum
Talking about room cards
normal fulcrum
@slim bane The timing is according to UTC
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @frozen wyvern.
agile hollow
i wanna ask question but not in public 😄
normal fulcrum
Why not here?
@pliant summit Now I remember, you asked discuss in DM
Feel free to ask any questions
agile hollow
using regular pubg mobile app and korean version of app on same device with same account is out of rules?
or its fine? 😄
night cloak
Plz investigation of this account 5225110756 this is used by someone but this is my account plz help me i cant login
slim bane
@normal fulcrum um I don't know what that is.. but in my game the event is still active like I can see my ratings and everything.
If the event has ended then shouldn't it all vanish?
normal fulcrum
@agile hollow It's fine. You can use both versions at same time. But if you use same account, a new pubg id will be created in other one. Data of 1 version cannot be transferred to another
@night cloak What's the issue?
agile hollow
so basically i will have same account but different items on both of them 😄
night cloak
@normal fulcrum my account 5225110756 is used by someone idn who is that plz recover my account i cant access facebook coz its disabled
normal fulcrum
Nope. You will have 2 different accounts @agile hollow. Even if you use same social media in both versions
normal fulcrum
@night cloak We cannot help you regarding that. Contact Facebook support
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Now i realized that pubgm have the worst security ever@normal fulcrum
steel pond
@normal fulcrum when pubg said they will remove the hackers email what does that mean ? My issue is like faq 2.5
normal fulcrum
Security of your account is your own responsibility @night cloak
@steel pond Contact in game support
night cloak
@normal fulcrum then what are the work u r support team suspend the. All team they are useless
sullen ore
I need to delete pubg lite account and and to pubg mobile guys tell how
normal fulcrum
As I said, security of your account is your own responsibility @night cloak. Please don't share your account details with some unknown guy for rank push or free items. If your social media account is hacked or disabled, contact that social media support
agile hollow
@night cloak chill out you used on facebook or somewhere some kind of phishing tool to get free items in game 😄 that guys stole your facebook account and pubg is just linked to it. so go ask Mark from facebook team to help you with that or read suggestion of Pubg team next time and dont use such weird pages to get free items in game 😄
sand path
@sullen ore you can play both at the same time
sullen ore
Pubg lite is linked to google play i wanted to remove and add to pubg mobile
@sand path so I can add to the crew
night cloak
@sullen ore dont install bro they doesn't have security they are useless some of u r account may be hacked
sand path
You can link both lite and main to the same play @sullen ore
steel pond
See @normal fulcrum that’s what they said but I’m still confused , I linked my account with Game Center and when the hacker accessed my account they linked their own twitter , does that mean they will revoke access from that person twitter? They said they will remove hackers email , does that mean the hackers twitter or remove my Game Center(email)
normal fulcrum
@sullen ore If you want progress of lite version in global version, not possible
@steel pond Ohh I forgot. Please try that after 7th May. Since they are on holiday, you won't be getting any reply as of now.
night cloak
@agile hollow i linked my no. Email and Twitter and also ply games then why i cant recover my account tell me useless team of pubgm
normal fulcrum
@night cloak Your question has been answered. Avoid asking same question repeatedly
night cloak
@steel pond the worst security bro
spring zephyr
@night cloak I would request you to please do not disrespect anyone here.
sullen ore
@night cloak bro you tho thop
steel pond
@normal fulcrum so do I start a new conversation and tell them everything again because they won’t see what I sent them now ?
night cloak
@normal fulcrum I really respect you, keep it up. :)
normal fulcrum
@steel pond Unfortunately, yes. But after 7th May
night cloak
@AdiTyA#when 65 + level account lost na then u know my feelings
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
steel pond
Ok good think I copied every message I sent them so I don’t have to type everything again 😂 also after may 7th when I tell them my issue will the 90 day waiting period begin?
sly harbor
Where’s all of this server lag coming from
Scrims and tourneys are impossible to play
normal fulcrum
@steel pond That's within 90 days. So you might get reply in less then an hour
last python
Hello how can i unlink forgotten twitter account without log in twitter
normal fulcrum
@last python Account once linked cannot be unlinked
steel pond
Well I know I could get a reply in less than an hour but it said it could take up to 90 days to solve the hack issue , like remove hackers email / twitter so could that happen sooner after may 7th ?
last python
Is there any remedy to unlink
normal fulcrum
@last python Unfortunately not
sullen ore
@normal fulcrum bro I play pubg mobile and want to link google play but recently I played lite and removed it
normal fulcrum
@steel pond Well I cannot promise anything since they're gonna have thousands of tickets to handle
last python
My facebook got hacked and he log in pubg mobile and he linked his twitter account
What to doo
normal fulcrum
Can you log in to facebook or is it hacked too?
steel pond
So then was I answered by a bot when I contacted customer support? Since everyone was on holiday ? @normal fulcrum
last python
Is there any way to deactivate that account
normal fulcrum
No idea @steel pond. Since we don't have any information on that
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @last python. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
last python
Ok
steel pond
Also @normal fulcrum in case of customer support not being able to revoke access to the hacker through his twitter could I terminate the pubg account ?
normal fulcrum
For that, you have to use a new social media account.
night cloak
I got a client error message during a match and i couldn't log in for a while.should i be worried?
steel pond
Wait what do you mean a new social media account ? @normal fulcrum
last python
I couldn't see deactivation process there
night cloak
Hey guys can i be banned for using gfx tools?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
normal fulcrum
@steel pond You can't use same facebook account if you want to start a new pubg id. You will need a new facebook account or other social media
night cloak
So let me guess devs won't optimize the game and bring more bugs after every update but we can't even use third party apps to play it and decent fps
amber cedar
🤣🤣@night cloak
normal fulcrum
@night cloak Game has a system requirement. If that is not met, game lags and bugs. Consider upgrading your device
night cloak
Lol like it doesn't lag on high end phones
night cloak
You know damn well that it's because of the ocean of skins and useless game modes
normal fulcrum
You can take this conversation to #chat
last python
Can you please explain deactivation process please
normal fulcrum
@last python May I know you're from which region?
last python
India
night cloak
I'm on topic but apparently devs won't take opinions on optimization but only on lootboxes
vernal flume
@normal fulcrum where is the backpack. It is showing from 2 days now
amber cedar
@night cloak sorry to say but i agree with u .
normal fulcrum
Then there's no deactivation option available for you. All you can do is leave the ID as it is
@vernal flume Check events tab
vernal flume
@normal fulcrum check vid again
normal fulcrum
@amber cedar #chat. Spamming in support channel can lead to mute
amber cedar
Sorry i was just saying .
night cloak
spamming lol
steel pond
Ok i used to have my pubg account linked with Game Center , I got hacked through their and the hacker linked their twitter but by the time I was able to reset my Apple ID (game Center) password it was late they had already linked their own twitter . So in the message I received through customer support they ASSURED ME that the hackers email would be removed from my pubg account . So in case that doesn’t work out , is their anyway I could terminate / delete my own account for the greater good ? @normal fulcrum
normal fulcrum
@vernal flume Event hasn't started. Right now the same event is going for a different item. Event for backpack might start after current event
vernal flume
@normal fulcrum 👍🏼
normal fulcrum
@steel pond No. Account cannot be deleted. If the customer support team assured you, then rest assured. It's just that they are on holidays right now and will be back after 7th May
steel pond
Ok so since they assured me do I still need to contact them again after may 7th or do I just leave it like this
normal fulcrum
Leave it be
normal fulcrum
You need to be level 10 @median portal
Use #discord for queries regarding discord
median portal
ok.
echo tiger
Hey my account was banned for 10 years due to a glitch .. my internet was poor and it causes this glitch in the motorcycle so the system deducted that i’m a hack!!!!!!!!
polar marshBOT
@echo tiger:
steel pond
There’s one thing that scares me tho @normal fulcrum , they said they would remove hackers email from my pubg account, but the problem is I never gave them the hacker email because I didn’t know it I only knew their twitter username , are you sure they won’t mistake the only email I provided which was my Game Center and remove that one ?
normal fulcrum
@steel pond They don't need hacker's email. They will just revoke access of twitter account. Be advised, account will be revoked but another account cannot be linked in place of that
inner sonnet
Hello pubg mobile. I attach this video to you for a cheater who is playing illegally. He killed me several times in the individual mode. Later I sent a friend request to the cheater and he accepted it immediately and it was found that he plays all the time in this illegal way which he should not play. In it, Cheater A ally with several B cheaters, one of these cheaters has another account that exploits viewing mode using malware to access the highest layer in the game Such cheaters must be banned by the company for 10 years. Thank you
lavish idol
hey guys can i post screenshot here cuz i got killed by chinese hack squad along with my team and they are using aimbot, no recoil, magic bullet(including no gunfire sound) also god mode
storm flumeBOT
Hello, @inner sonnet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
normal fulcrum
@lavish idol 
steel pond
Ok that’s fine but the access to the twitter account be revoked forever right ?
normal fulcrum
Yes
lavish idol
and how am i going to put their names if its written in chinese and only thing im able to put is their id number
steel pond
Oh thank god it’s been almost 2 weeks since I’ve Been trying to get help and now I get a little sign of relief .
lavish idol
all of them are chinese and their ingame name is written on chinese
normal fulcrum
@lavish idol You can still copy them from their profile
night cloak
@normal fulcrum I have one question.
For hacks like aim bot, wall hack or etc.
We will know. But now many people are using spectate hack. What we can do about them?
mighty cave
@night cloak they are agressive player. they will show themselves to you. wait for their open time.
spectators are easy, aimbots is sometimes hard. magic bullet is easy if you are at least 3.
storm willow
mighty cave
where was the bug video report?
storm willow
@night cloak the system can detect spectate hack too
night cloak
@mighty cave how they are aggressive?? They are noobs.
mighty cave
@storm willow thanks
night cloak
@storm willow like in game? Bro
mighty cave
@night cloak who uses spectate hacks in europe, they are showing themselves to you. they are not sneaky people. you can spott them easily
night cloak
@storm willow ok thanks bro.
mighty cave
@storm willow how to post a video of drop disappear in this channel?
or that channel
night cloak
@mighty cave oh. Ok.
Bruh my points didn't increase
Ait decreased even tho it showed me It should increase
mighty cave
@night cloak if someone has aimbot or magic bullet, they have already have spectate hack. so, aimbot is sometimes hard. shoot aimbot like in 5 meters or shoot when he desnt looking at you. magic bullet is different. you need to wait him to lose his bullets or not looking directly to you
how to post a video of drop disappear bug in this channel????
lavish idol
i was close getting at crown 5 but around diamond 5 couple of days until now im starting to encounter players using hacks with aimbot, no recoil, and magic bullet(no gunfire sound) can be applied to all guns and mostly chinese, arabs, some indians on classic match
normal fulcrum
@normal fulcrum I have one question.
For hacks like aim bot, wall hack or etc.
We will know. But now many people are using spectate hack. What we can do about them?
@night cloak To tackle that issue, they have restricted spectating feature. Player with lower tier can no longer spectate player with higher tier
night cloak
@normal fulcrum can you um explain my "bug"
mighty cave
@crisp garden i understand. but how to post a video to there?
night cloak
@mighty cave my point is, you will get to know if he is a hacker or not.... if he is using aim bot or wall hack.
But if he is using spectate hack then it become tough thing.
Or I don't even know if it's called a bug or rank glitch
crisp garden
Must be 8 mb and below
steel pond
I know I was told by @normal fulcrum to leave it be , but I wanted to get a confirmation from another person , he says their on holiday so they won’t be back till after may 7th does that mean when contacted customer support on may 3 and got a response is it not valid ? Even if I was assured will I still have to contact them again after may 7th ?
lavish idol
also magic bullet makes all kinds of guns act like vss but no gunfire sound and may accompined with shoot through walls or all terrain
mighty cave
magic bullet has sound. instant bullet has no sound. it is different type of cheat
normal fulcrum
@night cloak Looks like a visual glitch. You can post it in #old. Make sure to post screenshot and write the issie in 1 single message
night cloak
Kk
normal fulcrum
@steel pond I never said from when they are on holiday
lavish idol
2 days ago i was killed by arab guy written in arabic using vector over 1000 m away along with my team on miramar near on los leones
mighty cave
@night cloak haa, i understand. just shoot 😄
lavish idol
powered by magic bullet
mighty cave
@lavish idol it is not magic bullet it is instant bullet.
normal fulcrum
@mighty cave @lavish idol Best to stop discussion about cheats and hacks
night cloak
@normal fulcrum yeah you are right. They should do this thing.
Because mostly people makes new account for spectate hack.
normal fulcrum
@night cloak It's already done
mighty cave
what was the yellow icon?
normal fulcrum
No
steel pond
@normal fulcrum what was that suppose to mean then ?
normal fulcrum
@steel pond I said they are on holiday till 7th May. I never said since when they are on holiday. Stop thinking so much and have some patience
night cloak
@normal fulcrum that's good.
But I was killed by one hacker yesterday. And I spectate him. He was going and killing people with nade. Even tho there was no foot steps.
merry plover
steel pond
Sorry I miss understood, thank you for the help ❤️
normal fulcrum
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@merry plover pubgmobile.com is official site
night cloak
@normal fulcrum thanks sir.
I have reported him.
The thing you guys should do is remove this spectate option.
amber cedar
I have a doubt why utube shows fake video of pubg in add video. Like how to get 8100uc free and free skins. And insta also shows same thing there in add. Why?@normal fulcrum
lavish idol
scam maybe?
normal fulcrum
@amber cedar Those are scam. DO NOT fall of such scams
amber cedar
Yes i know but why they promote that video in ad .thats not good
night cloak
I need help I'm logged into pubg with facebook but I forgot which email can a mod check for me or erase that facebook from my account
shy oak
Shitt
lavish idol
even worse is if you put your email then they may hack it
shy oak
What is merit?
lavish idol
good conduct during gameplay or something
night cloak
Can someone help
normal fulcrum
@shy oak It is something you loss if you kill a team mate. Going below 60 will put a ban on squads and duos in all modes and maps
arctic saffron
hey...need a rename card plz anyone send it to me5571013228
lavish idol
also teamkilling will result of merit reduction until you are banned from matching on duo or squad and only solo play
night cloak
@night cloak that's not possible.
You have to do it yourself.
lavish idol
rip i was gonna say that
shy oak
Where should I check for merit? @normal fulcrum
normal fulcrum
@shy oak In profile stats
mighty cave
@normal fulcrum i reported 3 people just right now (with your link). When will it be investigated approximately?
normal fulcrum
No idea @mighty cave
We are not affiliated with them and they have no obligation to update us with such information
lavish idol
hope they picked my report against those chinese hack squad i reported soon and ban them
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
night cloak
@moderator I got a question so can't pubg see what apps are linked to my pubg account and the email cause that's all I need
normal fulcrum
@night cloak No. Account credentials are not accessed or stored into database
long plover
why i’m getting no points in ranked TDM even though i have 15 kills?
twin tangle
Any solution for the voice glitch 🙏🙏🙏
vagrant onyx
@twin tangle if you rest your game
sometime you will face voice glitch
i have told to fix it all your teammate also must rest there game
twin tangle
Rest your game ?
vagrant onyx
@twin tangle how did you face voice gltich ?
hollow drift
Where can i send report with video proof of cheaters ?
solar current
I still have this problem. HOW I can fix it? Is there any reasons why this happens to me?
I did everything that should help in #faq
But
It didn't
And i don't want to use DNS Changer every time i play the game.
solar current
Just look up on Google or YouTube...
That totally makes sense, instead of first asking here
spring zephyr
@maiden harness Registration for PMIS is not opened yet.
It will be opened on 6th may.
hollow drift
@solar current un install your pubg and re install again, make sure you download it in playstore and not somewhere else
solar current
K
maiden harness
@spring zephyr ok
solar current
Will it fix the problem?
hollow drift
stop shady stuff and you will be fine
solar current
I am not doing anything shady
hollow drift
im sure your doing something shady
hollow drift
if your not you won't even have that problem to begin with
spring zephyr
@hollow drift You can report players at #cheater-reports with video proof.
Read the pinned messages for further information.
hollow drift
don't use any modifiers for graphics
polar marshBOT
@solar current:
maiden harness
@spring zephyr bro what is the link where we have to register
hollow drift
i can't post on #cheater-reports
spring zephyr
@hollow drift The channel will be reopened after the current Chinese holiday, on May 5 or 6.
Read carefully.
hollow drift
offf
serene dust
My account is being hacked right now please help
normal jungle
please allow me to switch my game management option to 18 plus as i had unknowingly switched it to under 18 due to which I am facing a lot of problems.
jovial ermine
I have done as said in pinned message.. but still not working
spring zephyr
@normal jungle If you have accidently switched I am 18+option off
Then you have to wait 30days to switch it back on.
You can't do anything about it.
You have to wait for 30days to switch it back.
sand path
20 days
storm flumeBOT
You can contact the customer service via the game settings, @jovial ermine. Refer to subpoint 5.3 in #faq for further instructions.
jovial ermine
I am in korea and this customer service doesn't understand my problem. I already tried it
storm willow
@jovial ermine we do support only global version
You need to contact respective CS mail in the image.
sleek berry
I have problam
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sleek berry. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@prisma tangle:
gusty grail
My device keeps getting the "server timed out" message, after which it takes 15s of the loading man running animation where I can't do anything until it reconnects.
Only started happening when I moved to a new phone, connected over same wifi as old phone.
Any ideas?
stable torrent
Hello I can't get any elo in tdm ranked. I have played multiple matches and still haven't lost or gained rating. What is happening
storm flumeBOT
Please refer to this channel's pinned messages for further information, @gusty grail:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
stable torrent
I literally play 8 hours a day
covert ginkgo
Any Moderator or admin here to assist to me?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @covert ginkgo. Remember to read through #faq before asking questions in the support channels.
covert ginkgo
@sand path
sand path
Yes?
covert ginkgo
I purchase 100uc Exchange of 1000 Battle Coins . My Battle coin has been cuted but I couldn't receive my uc.My Player ID: 5306071238
My Nickname :TeamISxDnT4GeT
sand path
The system detects these, and rectifies it within 24 hours @covert ginkgo
night cloak
@stable torrent The Ranked Arena Event is over so there won't be any ranking atm
hollow dirge
@sand pathi don't get uc within 24 hour
sand path
Contact customer service in game then. @hollow dirge
hollow dirge
stable torrent
@night cloak then why hasn't the event been removed
@hollow dirge what's battle coins??
hollow dirge
Yes. I purchased 100uc exchange of 1000 battle coin. My coin cut. But i don't get uc. I complain in game customer service.they send me reply that it will be fix soon. But it about 5-6 days left
storm willow
@stable torrent battle coins are obtained from Bonus challenge.
hollow dirge
@sand path i already complain .but i don't get it.
storm willow
@hollow dirge Only ingame CS can help you on the issue, you need to wait for their response.
Or try contacting them again
hollow dirge
@storm willow its about 5-6 day left.
@storm willow i message 3-4 hour age. But still no reply
storm willow
There is nothing we can do, please wait for their response.
night cloak
@storm willow bro, many youtubers showing no grass file is safe to use. Is it true ?
storm willow
@night cloak if you tamper the game file, you will get permanent suspension
spring zephyr
@night cloak Will you believe the official staff or some random youtubers?
night cloak
@storm willow I didn't do anything. I have no idea, what is no grass file.
My question is - it's not legit right?
@spring zephyr obslly you guys. I didn't knew about it that's why I asked.
It's not.
@night cloak thanks
spring zephyr
@warped spoke Please do not advertise here.
warped spoke
Ohh i see
marble folio
my friends account has been scammed..his fb account is now disabled.so he can't log into account..he need to unlick and linck it to another social media account..can he do it
normal fulcrum
@marble folio Account once linked cannot be remove, replaced or merged
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @marble folio. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
marble folio
ok then how can he log into his account again
can't he log in again???
someon reply please
normal fulcrum
@marble folio Read and follow message by Machete
barren ruin
@somber solstice sorry i have to tag you here. I need some help
so my friend's pubgm account was hijacked, today she chatted me and asked me for help to solve this problem
all this time my friend just linked his facebook account but suddenly there was a twitter account linked to his pubg account and sometimes when she logged in there was a warning saying that the account was being used
She had tried to contact the developer via email and was directed to make a report in the game
but did not produce a settlement. can you help?
barren ruin
@crisp garden the only problem is we can't check the nickname of that twitter account
My friend have strong evidence like purchased history, date when she register the account etc. But that twitter nickname
whole pilot
midasbuy is safe place to buy uc !?
cursive oxide
@whole pilot ya it's an official website
slender talon
Yes it official site @cursive oxide
polar marshBOT
@barren ruin:
south herald
spring zephyr
No problem
Just helping people.
night cloak
https://www.pubgmobile.com/pay
@whole pilot
whole pilot
Ty@Rock47#3852
floral canyon
I've invested more than 600 uc and not got a single good thing!!!! not even a rare item!!!!
I'm pissed af🤬
late egret
What is the prizepool of #chickendinner at home ?
And tomorrows first event match will be squad or solo
sleek sonnet
When they fixing unstable ms
night cloak
Please do check the pinned message in #701740328670986251 @late egret
normal fulcrum
@sleek sonnet Contact your ISP for ping related issued
haughty matrix
Please ban team kill players.
olive isle
@night cloak can I play HDR extreme settings on OnePlus 8
olive isle
@haughty matrix lol
spring zephyr
@olive isle Yes you can
night cloak
@olive isle if the device support that then you can play in it
normal fulcrum
@haughty matrix We cannot do anything for team kill. You have to report them in-game
olive isle
@spring zephyr maybe I can't because sd 865 capable for HDR extreme but pubg not support. Sd 855 support HDR extreme setting
spring zephyr
@olive isle I just checked.
It goes on Extreme with HDR on One Plus 8.
That's why i said.
river holly
Can these additional rp points be used for s13 royal pass to rank up ?
Or should i spend them by redeeming !!!
spring zephyr
@river holly No these Additional rp points cannot be used for s13
Use them to redeem or they will be wasted
river holly
Oh, so it will be wasted if I dont redeem them right !!! @spring zephyr
spring zephyr
Yes
river holly
Ok thx
compact prawn
mouse and keyboard locked in the game and then it gets better and locked again in nonsense places
marble niche
Its possible to transfer my account to korean version?¿
last willow
Hi
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @compact prawn.
pearl blade
When will this week come in pubg?
I mean, it still thinks last week is the current week
I'm waiting for weekly report and bonus shop to refresh
last willow
@storm willow the game opens in a long time. When I enter the game main screen, the game constantly gives errors and the game gets stuck.
pearl blade
Weekly report is from 4.20-4.26, it should be 4.27-5.3
storm willow
Can you post the screenshots of error message ?
pearl blade
Any idea when the weekly report and bonus challenge shop refresh?
last willow
@storm willow freezes when I press somewhere on the main screen I can't do anything
The loading screen takes too long
bronze kettle
@sand path ok
last willow
@sand path I did not understand what you said
pearl blade
But it comes after like 1 or 2 weeks I click that
sand path
Contact your internet service provider @last willow
last willow
@sand path my internet is strong and has no problem
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @last willow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
last willow
@sand path I keep getting stopped error after the problem I mentioned above
sand path
Set DNS to 1.1.1.1 @last willow
sand path
Yes?.@night cloak
bronze kettle
@sand path link plz
night cloak
Just do sonething about scrap and other trash thingis in all crates
last willow
@sand path Can i do it on the phone
night cloak
I opened so much and all was scrap
night cloak
K thx
last willow
@sand path Where can I send you a video about the problem
sand path
Setting dns to 1.1.1.1 should fix it @last willow
polar marshBOT
@bitter cosmos:
shrewd badger
sand path
Looks legit
spring zephyr
Yes cause it's just bronze tier.
sand path
@bronze kettle
Its pubgmobile.in
solemn hearth
Haeker reports
storm flumeBOT
Hello, @solemn hearth!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
wicked lark
For the new ranked arena I'm not receiving any points
Win or lose the points are not been added or deduct
Is there any problem with that
@polar marsh
languid tangle
wicked lark
This is my pubgm id :5291561740
sand path
How may i help you. @wicked lark
storm flumeBOT
Hello, @languid tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
proper pelican
Where we can talk with normal support and not just automatic chat replies? I see the support is useless, even if write contact support by email you get automatic response with same reply from in game to, wtf is this for support you call?!
elfin canopy
What's the issue? @proper pelican
proper pelican
Really? I just standed my issue here, the rest is private about my account details.
Is this the support email: pubgmobile_cs@tencentgames.com ?
Or there is another one and i've missed it?! Why is so hard and impossible to contact support?
ancient kestrel
Ranked arena point system is not working.
It is not adding or deducting points.
spring zephyr
@ancient kestrel The ranked arena event is over.
So it will not work.
elfin canopy
PUBGMOBILE_CS@tencentgames.com
@proper pelican ^
normal fulcrum
@proper pelican Getting a reply can take up to 90 days
proper pelican
Wow, is the same email but with capslock okay...
lofty locust
Hello, I have problem about royal pass, i have 75 tiers and it finish in last week
I wan't to reach 100 tiers in royal pass
spring zephyr
@lofty locust So what's the problem?
lofty locust
It royal pass season 12 will be gone, I didnt reach to 100 tiers, I have right now 75
spring zephyr
Have you completed all the missions?
lofty locust
Not all just almost to all
spring zephyr
@lofty locust Check pinned messages of this channel.
lofty locust
But in mission there is counts of royal pass is not like to reach all tiers
frigid depot
@proper pelican I emailed them 1 year ago and till now didnt get a reply
proper pelican
Some of us invest in this game, so what horrible disrespectfull support is what we get when we need it?
sand path
What can I help you with?@proper pelican
night cloak
#cheater-reports #please #do #something #with #id*ots #like #this !
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
last willow
@sand path
spring zephyr
The second DNS should be 1.0.0.1
last willow
Ok
proper pelican
What can I help you with?@proper pelican
@sand path with a contact email to which actually from support reply and not sending automatic spam robot messages
sand path
What is your issue?@proper pelican
proper pelican
login related issues, my account might been hacked, so privacy concerns
sand path
Contact Customer service in game for that
proper pelican
how if i get only chat automatic replies and not a real support person??
sand path
Is your account banned?
proper pelican
no, cant login network connection, i get it 3rd time now, i tried both emulator & phone
proper pelican
i was early on was try use that chat support with the robot useless, then swaped on emulator and got message again
now again im on phone and can login but when i swap to emulator is kick me out again
all my social media accounts are linked google/fb
want me to post private info here really?!
proper pelican
i know geez not at once
sand path
You know which social media might be compromised?
sand path
You know which social media might be compromised?
@sand path
proper pelican
no
night cloak
We have terminated your connection is this the issue @proper pelican
proper pelican
on phone i use google services because of android & on emulator the facebook since is the only way to login
elfin canopy
@proper pelican, change social media password and enable 2 factor authentication.
proper pelican
working on it, just contacted again support in game and of course same automatic chat robot replies always
night cloak
Can you post a screenshot@proper pelican
proper pelican
I'm reinstaling emulator right now, password changed, hope is not because of emulator or a virus that i keep getting my connection lost and then cant login for few minutes
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @proper pelican.
keen trout
Do I have to be friend with everyone in my squad to benefit from the Tier Protection? OR can I just be in squad with 1 friend and rest randoms?
elfin canopy
Just one friend is enough, @keen trout
tender zephyr
When is tencent gonna fix the loot in georgopol? For some weird reason it seemed to have been reduced since last update...killing georgopol like they killed school as hotdrops will be bad for the game...
keen trout
Okay nice, thank you, @elfin canopy !
vestal mirage
Hello
elfin canopy
Hello, @vestal mirage! How may I help you?
polar marshBOT
@vestal mirage:
vestal mirage
I live in the country. I'm 11 years old.
Is there a Turkish official?
My English is a little weak.
elfin canopy
You can join Turkish server, link is in the #613267301243944960 , @vestal mirage
vestal mirage
@elfin canopy orandanda yapabilir miyim?
elfin canopy
I don't speak Turkish, @vestal mirage
elfin canopy
You're welcome :) @vestal mirage
night cloak
Could you explain that glitch@naive oar
naive oar
Yeah it's mic glitch Im unable to speak in game
And it's been like 7 days I sent report to Pubg official but they didn't replied
night cloak
Could you check that you have given the permission for microphone in settings
Also do a Routine Repair@naive oar
toxic blade
can pubgm fix the sound quality on iPad air 2? I'm using wired headphone and the in game sound quality is really bad. I know the gadget is outdated, but I think pubgm not supported well on my gadget 😩
I really looking forward to seek the next update, hope that will fixed the issue
lofty locust
When Royal Pass finish?
woven atlas
@lofty locust 11 th may
woven atlas
Which tournament ?@keen raptor
night cloak
@woven atlas help me out
keen raptor
@woven atlas 6may registeration
woven atlas
State ur issue @night cloak
keen raptor
@woven atlas i saw the
woven atlas
@night cloak U cannot unlink linked accounts
night cloak
@woven atlas why
night cloak
@woven atlas it's so disappointing that I can't change
keen raptor
When the tournament of Pmis was held
@woven atlas Iam from india i cant speak english
lofty locust
@woven atlas I have 76 tiers in Royal Pass, you think I will reach 100?
undone sphinx
storm flumeBOT
Please refer to this channel's pinned messages for further information, @lofty locust:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
@lofty locust play whole day
lofty locust
Ye I do but how to get more RP
Without mission
Missions of RP already finished and It not like to reach 100
night cloak
@lofty locust i think u created a gap in week
keen raptor
Please give me details and how to register PMIS
night cloak
@lofty locust if u had completed all weeks
keen raptor
@lofty locust help me guys iam from india
night cloak
@lofty locust you have gotten a 200 rp card per week
@lofty locust I think u missed one or more
lofty locust
I late joined pubgm and I bough pass
keen raptor
@lofty locust please help@night cloak
night cloak
@lofty locust u are a girl
lofty locust
No
keen raptor
@lofty locustLol
woven atlas
@lofty locust u likely missed some week or some missions
keen raptor
@night cloak Goku bhai help kardo kese register karna hain PMIS
night cloak
@keen raptor Mera Hindi acchi Hain
lofty locust
can I extend the deadline with royal pass?
night cloak
@keen raptor bol Kya hua
woven atlas
@keen raptor one i get more info we will inform u . Regjstrations start from 6th may
keen raptor
@night cloak Kal se register start hain
woven atlas
@lofty locust royal pass ends on 11 may
night cloak
@keen raptor Google solution
woven atlas
@keen raptor ok
night cloak
@keen raptor a to z solution milega Google pein
night cloak
@keen raptor Google bolega
woven atlas
Also pls speak english
polar marshBOT
@night cloak:
lofty locust
That sad, I will need buy UC for real moneys again
spare willow
I have a question - what is the consequence for someone who has been playing with a confirmed hacker/cheater?
woven atlas
@spare willow banned for either 7 or 30 or permanently
spare willow
What if it’s in PMCO for example?
Does the entire team get disqualified if only one member is hacking?
woven atlas
Either way playing with a hacker/cheater actively will get u banned
spare willow
Or cheating
And what if the team is unaware that their teammate is cheating?
Supposedly anyway
Would the entire team be disqualified, banned?
river holly
Cheaters are already creating cheats of 0.18 version
Whats the use of anticheat and all ?
They have all the information
How ?
You guys need to check the dark side of this game which is telegram
And the above channel so called 'saifu hacks' is the leading cheat provider in whole india as well telegram
sour gale
What happened .? Who they now aleady information about apdate ?
Impossible!!!
spare willow
@woven atlas if you don’t mind checking my questions at 11:27 AM when you can please
wraith umbra
I have a question,
I've made it to top 1000 in the ranked arena event, yet I still didn't receive a title.
You can clearly see that the titles were given already and i am ranked 959.
jade nest
My UC Got Deducted After I purchased.Help me Here is The Proof of my purchase.
storm flumeBOT
You can contact the customer service via the game settings, @jade nest. Refer to subpoint 5.3 in #faq for further instructions.
jade nest
I have already contacted customer service.I am waiting for the reply
lofty locust
When new season 13 with reset statistics?
elfin canopy
Season will reset on 12/13th May, @lofty locust
night cloak
What is this ??
spring zephyr
@night cloak That happens cause you have played more then 6hrs a day.
It's a health reminder if you are not 18+.
spring zephyr
Ok
Now you should only give you a health reminder
It should not force you to stop playing.
naive oar
@night cloak I did permission to Pubg Mobo for mic and I repaired it too
@night cloak but it still not working 😭
night cloak
Hello! There is no point in the whole update because hackers are in the game the same way! They kill with 1 shot, but if I let 1 magazine on it, HP won't even move it! Start something with them!
upper wave
woven atlas
@upper wave Now its not hacked. Everything is under Control
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
warm vapor
Cheater
Id:5822902786
storm flumeBOT
Hello, @warm vapor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
lofty locust
How is long for every seasons?
spring zephyr
Mostly 2 months @lofty locust
woven atlas
Yes #events @lofty locust Also check pinned msg at #701740328670986251
lofty locust
How?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @lofty locust:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
lofty locust
Yeah I know, I need to be in a team to play tournaments right?
woven atlas
@lofty locust its not a tournament. Its just solo/duo/squad matches.
lofty locust
Ok, where I can sign up for match
woven atlas
@lofty locust U can get more details at #701740328670986251 refer pinned msg.
night cloak
When putting 15x scope in the game?
spring zephyr
@night cloak Not confirmed
normal basin
x15 on regular PUBG is actually a 12x
night cloak
I thought no one knows
night cloak
Thx @woven atlas
lofty locust
@woven atlas there is information about how to join?
quartz wave
I've a doubt mate...does position points differ for SQUAD AND SOLO in BONUS CHALLENGE? @woven atlas
elfin canopy
You can read pinned message in #701740328670986251 channel for more information, @lofty locust
quartz wave
@lime juniper
None of the mods answers the doubt regarding BONUS CHALLENGE...Is it so lame that even mods doesn't know the details about it? Since it's regional event I request mod from INDIA who can sort the doubt..
lofty locust
@woven atlas Is there a requrements before joining a room of match?
woven atlas
@lofty locustno
night cloak
@lofty locust yes
elfin canopy
Just No Emulators, @lofty locust
elfin canopy
Refer to the pinned message in #701740328670986251 for more details, @lofty locust
polar marshBOT
@lofty locust:
elfin canopy
Mods will be spectating, no hackers and no Emulators, @lofty locust
lofty locust
That nice
placid fiber
@lofty locust hi
modest ginkgo
why there is no reaction option available for emulator role in #613267301243944960
woven atlas
@quartz wave potion points dont differ solo/squad. Theres diffrent position points based on the level u join Novice,Adept or Expert
elfin canopy
Hello, @placid fiber! What's your issue?
@modest ginkgo restart Discord app, clear cache
@placid fiber move to #chat.
lethal sinew
Ranked arena ratings is not working
woven atlas
@lethal sinew ranked arena event is finished
night cloak
Holme
kind sparrow
Why no points in ranked arena
warped goblet
I want help from a Pubg MOBILE employee. Can someone talk to me on private?
kind sparrow
Ohh i see @woven atlas thanks ...i was pushing like idiot
warped goblet
Can you speak privately@woven atlas
fading sluice
When I play PUBG, my screen constantly jerks and most of the time my controls go the opposite of how i wamt them to go ( heck sometimes it jist randomly move without touching the screen). It also doesn't let me aim and when i try to shoot it just puts my screen all the way up. This is absolutely game breaking especially in combat as I cant control my character amd get killed easily. I don't have hand gestures turned on
warped goblet
@woven atlas
lethal sinew
@woven atlas any idea where are the top 1000 are ranked?
warped goblet
@woven atlas Can you speak privately@ItzHolmes
elfin canopy
@fading sluice are you using the floating button control setup?
warped goblet
Send me a private message@woven atlas
cobalt shore
Hello
wet osprey
Hi @cobalt shore
cobalt shore
@wet ospreywait
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.
cobalt shore
My friend's ign is stolen/hacked
compact cradle
Hy
warped goblet
@woven atlas How can I contact them? I need help
compact cradle
As per latest rule i got no oversea team can play indian tourney right
woven atlas
@compact cradle Yes
compact cradle
And what if the sponsor itself is overseas org
That rule is for indian region only
Right
Is it okay if we can talk in dm @woven atlas?
warped goblet
I need to recover my account😩 😫
woven atlas
Yes give me a sec @compact cradle
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @warped goblet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
warped goblet
@storm flume Where
compact cradle
Yup waiting
warped goblet
I need to contact a Pubg MOBILE employee to recover my account
elfin canopy
If you want to recover the social media account linked with your PUBGM, Please! refer to subpoint 2.8 of #faq , @warped goblet
wet osprey
@cobalt shore hello bro
azure sphinx
I lost my pubg I'd how can I recover ?
wind girder
Hello
cobalt shore
@storm flume I have query
@warped goblet@azure sphinx @wet osprey you all need to raise your complaints by forming a group other wise pubg won't listen
sand path
Yes? @cobalt shore
tidal wasp
Does DMR or snipers do dmg while inside a moving veichle?
cobalt shore
@sand pathmy query is how can anyone get their account back if it is hacked
tired pulsar
@woven atlas Holmesss not sure if you know, whats pubg's rule if a person is caught cheating during the crew challenge?
elfin canopy
Do you have access to your social media linked with your PUBGM, @azure sphinx
polar marshBOT
@night cloak:
sand path
@cobalt shore they revoke the social media, which the hacker has access to
lofty locust
Its north america?
cobalt shore
@sand path and if the hacker already changed the email or social media accounts from the account of pubg how can one get it back
sand path
Cannot be changed
cobalt shore
Okay
lofty locust
Server NA? @sand path
sand path
Yes
elfin canopy
You haven't go through the pinned message there yet @lofty locust?
cobalt shore
Thanks
lofty locust
Which channels
sand path
#701740328670986251 @lofty locust
lofty locust
Ok thx
wet osprey
Yez brother@cobalt shore
lofty locust
@sand path there is says north america server not europe
sand path
Yeah its NA
lofty locust
Europe ?
sand path
Europe is happening in the UK server I think
U can find the link in #613267301243944960
lofty locust
@sand path I can play on NA server so idc?
lofty locust
Ok thx
sand path
Anyone can join.
night cloak
can emu player join in rooms too ?
lofty locust
No
magic kiln
y am i not ranking up in ranked arena event when i just won 2 matches
night cloak
😭
elfin canopy
Ranked arena is over, @magic kiln
magic kiln
boi
dire pebble
Why pubg don’t give me marshal ?
polar marshBOT
@nimble pond:
dire pebble
I reportet and no marshal have Video from this hacker
elfin canopy
Using jail broken devices aren't recommended, it violates PUBGM ToS, @nimble pond
Please be patient, it may take some time, you can contact in-game customer support, @dire pebble
nimble pond
oh ok
celest sleet
polar marshBOT
@night cloak:
shy pasture
Are pmis registeration open???
woven atlas
@shy pasture yes
toxic shadow
I have a problem here with ping when I'm in lobby it shows 50ms and when in match it shows 150ms
storm flumeBOT
Please refer to subpoint #4.8 in #faq for further information, @toxic shadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sick shale
@toxic shadow
shy pasture
There's a bug in pmis registeration where you cant space in names, help!
toxic shadow
@sick shale thanks but what's the ping written on pop up tab when selecting server?
@sick shale there is no battle server ping icon on top left corner?
shy pasture
Pmis registeration website not loading 😒😔
woven atlas
Try tommorow @shy pasture
serene dust
My account got hacked 2.5 can’t help me please help?
polar marshBOT
@warped goblet:
elfin canopy
How many login methods you have for your PUBGM account, @serene dust?
serene dust
2 @elfin canopy they were also hacked 😭 I’m trying to contact Facebook about it they haven’t responded they keep hacking it and stopping them from messaging me back
idle igloo
Pmis registeration website not loading 😒😔
@shy pasture
It's working just loading slowly .
elfin canopy
I'm sorry I cannot help you if you don't have access to your social media linked with your PUBGM, you need to recover them first, Please! refer to subpoint 2.8 of #faq to recover it, @serene dust
late egret
I have a problem that the #chickendinnnerathome event match is in north american server and i play in asia.There is lot of ping issues in north america server.why dont u make it asia server
glad vessel
Hello PUBG MOBILE
I lost my PUBG MOBILE game because I linked it to a Google Account and I don’t remember that account which helped me recover it
@polar marsh Please help, please.
elfin canopy
@late egret, You can join Indian server if you want to play in Asia, link is in #613267301243944960
@glad vessel Do you have access to your Google account?
glad vessel
@elfin canopy I have more than one account, but when I sign in,
I have more than one account, but when I sign in to the game, I can't find that account.
elfin canopy
Do you have 2 linked social media with your PUBGM account? @glad vessel
glad vessel
Yes, I linked it to google and Facebook, but I want to remove my Facebook account because it caused me trouble.@elfin canopy
elfin canopy
You cannot unlink an account once linked, @glad vessel
sweet cedar
woven atlas
Ranked tdm event is finished
woven atlas
No probs
glad vessel
@elfin canopy I just want to know what a Google account is tied up in PUBGM so I can sign in from it next time.
elfin canopy
We cannot help you with it, @glad vessel
It's your responsibility to remember your linked account.
bright copper
Is there something wrong with the servers? cuz i cant login and my internet seems to be working fine
glad vessel
@elfin canopy Please, if I give you all the information about my account, can you help me? Please, please.
elfin canopy
I cannot help you, contact customer support, @glad vessel
@bright copper what does your login screen say?
glad vessel
@elfin canopy How can I communicate with customer support
bright copper
Doesnt say anything it just keeps checking for updates
storm flumeBOT
You can contact the customer service via the game settings, @glad vessel. Refer to subpoint 5.3 in #faq for further instructions.
elfin canopy
It's probably your internet connection, Please, refer to subpoint 4.10 of #faq , @bright copper
fiery blade
storm flumeBOT
Hello, @fiery blade!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
vapid lava
@woven atlas hello?
@woven atlas I have question about pubg evemt lockdown
What does the winner gets and how it sends?
night cloak
Read the pinned message in #701740328670986251 @vapid lava
storm flumeBOT
Hello, @paper kelp!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
vapid lava
@night cloak and how it will send to winner? By redeem code?
woven atlas
@vapid lava rewards will be directly sent to your ingame mailbox
gritty glade
The new update is on play store or in game?
sharp onyx
@gritty glade It will be in playstore
warm vapor
When does the Ultra HD graphic unlock?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @warm vapor. Once we do, we will publish further information in #news.
quaint karma
Any pubg support available here right now
I m facing this problem even my internet is working properly
storm flumeBOT
Please refer to subpoint #4.10 in #faq for further information, @quaint karma. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sharp onyx
@quaint karma
"Read"
Subpoint 4.10 explains your problems and provides possible solutions
clear scarab
When I'll Get Update In Pubg Kroean Version?
sharp onyx
@clear scarab same as global, 7th May
torpid creek
Hello. My account is hacked by someone. And he changed my Twitter account. How can i remove the Twitter account from my pubg account?
bold siren
@torpid creek:
night cloak
hey there I send a case for support and they didn't answer for 2 day 😦
there's a guy selling hacks from youtube how can i report him?
vivid merlin
@night cloak it can take up to 90 days for a reply please be patient
night cloak
@vivid merlin lol I speend over 400$ in this game and this is the support I got 💩
thank you anyway
vivid merlin
@night cloak like it says at the bottom it will take up to 90 days due to all the other support tickets they are receiving please be patient with it I'm sorry it takes that long
night cloak
ok thank you
karmic vortex
What is this ??
vivid merlin
@karmic vortex it's the update that is being prepared as it says you will be able to login at that time
karmic vortex
Thank you sir
But it came only to me
Not to others players of my region (my friends)
vivid merlin
@karmic vortex yea it's weird you might get it before your friends do for now however the global launch will be on may 7th
polar marshBOT
@echo shard:
safe pier
What's with these absurd permissions
night cloak
Hello do you know how many points I need to be in the top500 North America
I have 5300
@safe pier most people just use a dummy account for that purpose. Absurd permission indeed you should check out the Facebook ones. Made that mistake when it showed all my friends my information in game related and posted stuff to my Facebook.
Selamın aleyküm
torpid creek
How can i know when was my first an last payment
safe pier
RIP
wet osprey
@night cloak walaikum aslam
wet osprey
I want to know about working days of pubg customer care
night cloak
Hello do you know how many points I need to be in the top500 North America??
sick shale
@torpid creek
toxic pulsar
why is no one moderating the in game chat on Pubg Mobile ? there are 100s of people using bots spamming the chat... and non-english people writting in other languages. Like why? People are getting tired of the game because of this.
sick shale
@toxic pulsar you can report them in-game
toxic pulsar
doesnt help.. they will be there for weeks before anyone picks it up.
and by then you have a 100 new people doing it.
torpid creek
@sick shale I'm using ios
Not Google play
How can i know when was my first an oldest payment (on ios)
chrome olive
In normal classic matches my ms comes 30-40 but whenever i join a custom room it starts coming 500 plz solve this issue as PMIS is coming
@storm willow
fair bone
Hi , please help me
A while ago I entered the Vietnamese version and now I cannot return to the global version

chrome olive
In normal classic matches my ms comes 30-40 but whenever i join a custom room it starts coming 500 plz solve this issue as PMIS is coming @somber solstice
torpid creek
@storm willow
chrome olive
@storm willow
nova rapids
It's is possible to get 0 ping in pubgm?
chrome olive
Nah
torpid creek
@AB# 5216 no
nova rapids
Why not?
chrome olive
Ms means miliseconds that means after how much time the action u r performing gets on ur screen
somber solstice
Alas, I am not a developer and can do nothing about it. I'm not even a member of Tencent. The thing you have to keep in mind about custom games is that you will probably be joining a server that is not close to you.
storm willow
@fair bone you cannot return to global version, create a new account and play on global
chrome olive
@somber solstice plz solve my issue
In normal classic matches my ms comes 30-40 but whenever i join a custom room it starts coming 500 plz solve this issue as PMIS is coming
nova rapids
I have fiber optic wifi i play 0 ping in fortnite but pubg 30+
storm willow
@chrome olive he answered your above
nova rapids
So it's impossible?
fair bone
@storm willowwhy
chrome olive
M Asian player and in asia server only ping comes 500
storm willow
The minimum ping i have seen is 20 ms.
chrome olive
@somber solstice
nova rapids
@storm willow same
nova rapids
The game does not support 0 ping loool
chrome olive
@somber solstice i have 1 more issue that i have linked my account to facebook but in facebook in the option apps and games that r linked pubg is not showing
cyan citrus
@lime juniper how ?
storm willow
@torpid creek Check payment history in your Apple ID
somber solstice
ping is measured in milliseconds. if your connection is fast enough, the actual ping will be measured in a fraction of a millisecond, but it will never be truly 0, which would mean that packets reach the server almost instantly. @nova rapids
chrome olive
@somber solstice what should i do about that
fair bone
😫
nova rapids
Well yeah that's true even when it shows 0 it's never true @somber solstice
somber solstice
@chrome olive Once again, I am not a developer, so I don't know what the likely culprit is, and therefore can't direct you to the proper place, sorry.
chrome olive
M just asking a solution
That in my fb apps that r linked to my acc there pubg is not showing
sharp onyx
@cyan citrus It means that if you lose points due to getting killed by a cheater, and if later the cheater gets banned, you will get back all the lost points to your account
somber solstice
Which, unfortunately I don't know how to help you with, @chrome olive
nova rapids
Thanks @somber solstice
chrome olive
Do u understand my prblm?
somber solstice
I have no idea if this is a Facebook issue or a pubgm issue, so I don't know which customer service to direct you to, @chrome olive
polar marshBOT
@cyan citrus:
torpid creek
@storm willow thank you
chrome olive
But can u plz just give me preference what should i do now
cyan citrus
what is this bot ....
somber solstice
Try contacting the customer service in both pubgm and facebook. for pubgm, use the ingame customer service, the ones that might be able to help from pubgm are not here on Discord
storm willow
Use https://www.pubgmobile.com/pay/ @chrome olive
somber solstice
@cyan citrus if you say the word b a n in this channel, you get muted pending review by discord staff. this is to help curb the amount of people who occupy the channel with asking for help with ingame bans. that is something that we can't help with.
sand path
Pubg Mobile India series 2020 Registration process is live now.
Register at : https://www.pubgmobile.in
chrome olive
Oo its official site
nova rapids
How to register in crew challenge
chrome olive
@nova rapids crew challenge registration is ended
nova rapids
F
sand path
Take that to #pubg-mobile
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @solar peak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
solar peak
I didnt get help thro the app support
I spent lot of money on my account can someone help me plz
night cloak
Contact Twitter customer support and pubgm support. It’s all you can really do. @solar peak
When you google “twitter account hacked” you get an official twitter help page that tells you how to recover it. You can’t unlink social media accounts on PUBG so luckily you don’t have to worry about the hacker doing that.
chrome olive
Plz add the system of unlinking ur account to social media
cyan citrus
Plz add the system of unlinking ur account to social media
@chrome olive will be added in new update
chrome olive
Sure??
cyan citrus
yes
steel pond
@cyan citrus you for real ?
cyan citrus
what u mean
steel pond
Like is that true ?
cyan citrus
yes its mentioned in the patch notes
solar peak
When is the new. Update release
sand path
7th
magic kiln
is it possible to match up with your clan members when on separate teams in classic
crisp garden
Yes
night cloak
wait, so the update is tommorow?
My account is connected to GameCenter and Facebook, but i want it to be connected to GameCenter only. If i delete my Facebook account will it be possible that my account will be only on GameCenter?
night cloak
Yeah I noticed before you pinged me
storm willow
@night cloak yes you can login with Game Center.
night cloak
@storm willow but like will i have that "Plus" option next to GameCenter incase to connect it to anither Facebook?
night cloak
Ok
steel pond
How will this work, well I think I know but right now I have an issue with a hacker that's in my account, am I at risk of them unlinking my only way to access my account ? (Game Center)
elfin canopy
We don't know about it, let's wait for the update, @steel pond
remote igloo
Anyone have the link for iOS beta
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @remote igloo:
:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
winged umbra
Hello, why can't I get points in arena? Even with mvp and not a lot of deaths I get 0 points. Same thing for my friend
elfin canopy
The ranked arena event is over, @winged umbra.
winged umbra
Oh okay thanks @elfin canopy, I was confused af
elfin canopy
It's alright, @winged umbra. You're welcome!
winged umbra
Will it be taken down on the next update? 🤔
elfin canopy
We don't have any official information regarding that, @winged umbra.
Let's wait for the update.
winged umbra
Okay thank you! Gg
tardy sand
When will I be able to report player on discord
elfin canopy
Probably today, @tardy sand.
cloud spoke
Hey guys, i recorded videos for hackers in the game, how can i send it to support? Where ?
elfin canopy
You can use this link to report hackers, @cloud spoke
http://cheater-report.pubgm.cc
Additionally you can also report them at #cheater-reports, which will be reopened probably today.
woven magnet
Please bring Oceania Servers I play on 200 ping🙄🤥
echo kiln
is (IM 乡 SORRY) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5220120515)
😫
Many times I sent the company email and did not reply
polar marshBOT
@echo kiln:
polar marshBOT
@tardy chasm:
agile stratus
woeful relic
Hello someone there? I need some serious help
sharp onyx
@agile stratus please refer to their official site for details.
@woeful relic hello. Please state your issue
polar marshBOT
@crystal spire:
tiny talon
This guy is a hacker. He was teaming up with other two players in the solo game and using esp. ID: 5812028712
storm flumeBOT
Hello, @tiny talon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
woeful relic
@sharp onyx I live in India but I always get queued in indonesia lobby
I did some research about this
Since last 4 months I am getting this problem
I tried to fix this with ISP but they don't have anything to do with this because only pubg thinks my ip is from Indonesia, I play pubg pc and csgo too but there I get Indian lobbies
elfin canopy
Contact your ISP provider and request for a new IP address, @woeful relic
elfin canopy
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @woeful relic
You may contact customer support regarding the issue, @woeful relic.
wet osprey
@elfin canopy dear I want to know about pubg customer care working days
elfin canopy
The in-game customer support works always, @wet osprey.
wet osprey
@elfin canopy I hope nobody respond yet I'm waiting 3 days
elfin canopy
What was the issue about? @wet osprey
marble thicket
Minimum age requirement for PMIS?
split terrace
I have no option for subscription prime and primeplus
elfin canopy
@marble thicket please check it on the official website.
@wet osprey Do you have access to your PUBGM account?
@split terrace Please repair your game.
woven atlas
Minimum age requirement for PMIS?
@marble thicket 16yrs, platinum tier, indian resident and a lv 20 pubgm account
split terrace
@elfin canopyi did it but not worked
elfin canopy
Post about it in #old (explain your issue and the device you're using) @split terrace
wet osprey
I can't login @elfin canopy 😭😭🙏
marble thicket
@woven atlas ty, it wasn't mentioned in the official website
tepid rock
How do I get character shards for free?
elfin canopy
We cannot help you with it, Please recover your social media which is linked your PUBGM, Refer to subpoint 2.8 of #faq , @wet osprey
wet osprey
Ok thanks @elfin canopy Facebook also permanently disabled
tepid rock
What event what is it called
split terrace
Slowmode is enabled there for a long time
craggy jungle
Cheaters in Thousands Why There is no protection against cheaters
split terrace
Here i can post screenshot
elfin canopy
@split terrace you can edit the message.
storm flumeBOT
Hello, @split terrace!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
tepid rock
@vagrant onyx
vagrant onyx
@tepid rock sorry , event ended