i mean this RP points,it's only for elite plus ?
#questions
pure bone
spring zephyr
@pure bone You need to hit lvl 100 before you can open those crates
runic bear
@sand path i cant get emulator roll can you please help. i need help with my emulator lag. im a streamer and cant play with all the lag i have.....
sharp stirrup
Try without the headphones and see if it works.
@sand path Nothing changed
night cloak
how many match i get protectons??
sharp stirrup
Try checking your mic with different apps
@spring zephyr Works well, but not in PUBGM
pure bone
@spring zephyr i know but i dont have point to buy it,i think everyone got it,or just elite plus ?
sand path
Ask in #discord @runic bear for the role
@pure bone you might've missed some missions.. refer to pinned messages for more information.
gleaming laurel
Hi
pure bone
@spring zephyr i just bougt royale pass today and completed almost all missions,but only have 75 points to buy
sand path
You will get more through daily missions @pure bone
10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x6 = 360 from the bonus for playing with RP friends
That's 101 levels.
sand path
They are the same
Without extra rp xp you won't get points to redeem
Is this your first RP ?@pure bone
sand path
Yeah...if you complete...say a daily mission worth 30 points...it will become 105 and so on @pure bone
sharp stirrup
So this is what I've done:
Try to reinstalling the application
Use headphones or not use it
All permissions have been allowed
But only PUBGM is experiencing interference, for other applications such as recorders, there are no problems
pure bone
so all the missions i completed before i buy the royale pass are not count ?
normal fulcrum
@pure bone You will need 25 points reach level 100. Once you reach level 100, you can collect more points and redeem them with the crates in redeem section
pure bone
oh,the points will come at lvl100 ? ty sir
sand path
Yesh
night cloak
Pubgm how about my RP can't reach to level 100
normal fulcrum
@sharp stirrup Make sure permission for mic is given in your device settings
sand path
You might've missed some missions
normal fulcrum
@night cloak You will reach 96 by completing 1 daily mission. So don't worry
sharp stirrup
@sharp stirrup Make sure permission for mic is given in your device settings
@normal fulcrum Already set to allowed
night cloak
When does season end?
spring zephyr
11th may
normal fulcrum
11 may
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
I have finished all of my rp missions but still level 95
and protection kitne milnge?
spring zephyr
@night cloak Yes you can only get to lvl 95 by completing all the mission
normal fulcrum
@sharp stirrup Ok so what you mean is, when you start recording, you lose in-game sound and/or voice chat sound. Right?
night cloak
Mods?
storm flumeBOT
Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.
spring zephyr
You need to open crates if you want if you want to get to lvl 100 or claim daily rewards@night cloak
sand path
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x6 = 360 from the bonus for playing with RP friends```
That's 101 levels.
Not able to reach 100?
You might've missed some mission/daily missions.
Done all that too?
You might've not completed the `bonus with friends` missions playing while with your friends.
You can purchase more points with uc until the 10th of March.
We would suggest for the discount offers to arrive in the shop if you are going to purchase.@night cloak You might have missed collecting 200 points from weekly crate
sharp stirrup
@sharp stirrup Ok so what you mean is, when you start recording, you lose in-game sound and/or voice chat sound. Right?
@normal fulcrum Yes
night cloak
Tf is this
sand path
@night cloak read my message
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
normal fulcrum
@sharp stirrup That's not an issue with game. That's compatibility issue. Try some other recorder. If it still gives same issue, then there's nothing to do. You have to do face it
compact sedge
Will the tier protection help me if I'm in Ace 2?
night cloak
I though pubg will provide uc for my issue?
normal fulcrum
It will, for 1st 2 games daily @compact sedge
sand path
The ratings protection event yes....refer to pinned messages for more information regarding this.@compact sedge
compact sedge
Okay, Thanks
sharp stirrup
Does Android 10 affect pubgm compatibility?
Because before I updating from Android v9 to Android v10, there were no problems
spring zephyr
No @sharp stirrup
normal fulcrum
@sharp stirrup It depends on manufacturer and model of the device
foggy chasm
How can I report somebody for continual harassment? A random killed me and another team member, purposely, in Payload; then joined three further consecutive games and went AFK when the airplane drop started, and has after that kept sending requests and invites for the next 24 hours. The game already marked him as a TKiller and deducted some merit but the harassment continues.
sharp stirrup
I use Xiaomi Redmi Note 7 right now, before update, everything is fine, I can use my in-game voice chat, after I update to Android 10, this problem show up
normal fulcrum
@foggy chasm You can report them in game. Once their merit goes low enough, they will be banned from duo and squad matches in all modes
@sharp stirrup Contact your device's support team or roll back your update
sharp stirrup
@sharp stirrup Contact your device's support team or roll back your update
@normal fulcrum Okay, thans for helping... I'll try that suggest later
foggy chasm
Thanks mod, but that doesn’t work - in the sense that they didn’t team kill after, they just keep spamming invites (that I don’t want to see) and after that keep going AFK/dropping out of the match. Me and another teammate reported them 3 further times for AFK but that didn’t drop their merit or prevent them from anything. And they’re still continuing the invite spam
normal fulcrum
Unfortunately, we cannot do anything regarding that. The only option you have is to report them in-game
foggy chasm
Wait, so spam, harassment etc. is OK and fair game?
normal fulcrum
I said you can report them in-game. We cannot do anything as a discord community @foggy chasm
foggy chasm
Ah, I thought Discord is linked to in-game (as it seems to be though cheater reports etc.).
sand path
We don't have access to any ingame data
foggy chasm
I guess in-game would be the option then (maybe accept matches and get tkilled again)
crisp garden
@foggy chasm if you got team killed you can choose to decrease their merit
night cloak
Maybe add as friend then block them after they accept, @foggy chasm?
foggy chasm
@crisp garden Yeah, but they declined to T.K. after the first time - they just kept going into matches and dropping out when the airplane drop started. Reported for AFK by both myself and teammate, but no result.
@night cloak Just did that - I wonder if that’ll stop the requests etc.
sand path
Yes it will
white steeple
What is cross server and how it's work pubgm
normal fulcrum
@white steeple Cross server means when you get matched with players from other countries in same region
white steeple
Okay thanks for responding, how many servers Available in Asia region......
spring zephyr
@white steeple That will increase your ping a little bit depending upon what server you get
normal fulcrum
Okay thanks for responding, how many servers Available in Asia region......
@white steeple No idea
white steeple
@spring zephyr it's make game unplayable in my mobile (I am getting 400ms in crossserver and in normal I have 79ms)
normal fulcrum
@white steeple Are you on wifi when you get cross server matching?
white steeple
No in mobile data(4g Volte)
normal fulcrum
How can you tell it is cross server?
white steeple
@normal fulcrumcoz I have matched up with Indonesia people.... sometimes Singapore or Philippine
normal fulcrum
Ok
normal fulcrum
There are 2 reasons why you get cross server matching
-
Server cannot find much players according to your tier, mode and language
-
Your internet
spring zephyr
@white steeple I would just suggest you to turn that option off if you want better pING
normal fulcrum
@white steeple I would just suggest you to turn that option off if you want good pING
@spring zephyr What option?
spring zephyr
Crossserver
shut plinth
This mean i cant drop rank or can't lose points altogether?
normal fulcrum
@spring zephyr There's no such option
storm flumeBOT
Please refer to this channel's pinned messages for further information, @shut plinth:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
spring zephyr
I mean you get that when you can't find any match
night cloak
I got this in pubgm kr version but I am not able to use it ,I mean I can't see in my inventory or else the voice chat list
shut plinth
That didn't help
normal fulcrum
That reminds me. When server couldn't find enough player, it gives a pop up to allow looking for players in other server. If you don't get such pop up @white steeple, then the issue is with your internet
@night cloak We do not provide support for any version other than global
night cloak
Okie
shut plinth
k den byeeee
white steeple
@normal fulcrumthats long ago, now it's not showing up
high laurel
Hello I need help any mods please DM
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @high laurel. Remember to read through #faq before asking questions in the support channels.
spring zephyr
@high laurel I am not a mod but i can help
high laurel
@spring zephyrcome to vc
white steeple
@normal fulcrum I don't remember when it was (around a year before), but in this discord server there is a pinned message stating link/ip address of different server in region.... anybody have that......
spring zephyr
Tell me what is your problem right here
normal fulcrum
@white steeple I'm not sure what you're talking about. As 1st step of troubleshoot, I would ask you to contact your internet provider and ask them to fix your dns
white steeple
@normal fulcrum that's different story.... leave it
high laurel
The globar version of pubg has a option for 2 spectators in a regular custom room but people are downloading Korean version where there are spaces for 10 in a regular custom room and cheating . The room owner cannot kick then as they are not visible to him only it shows spectate(5). @normal fulcrum
normal fulcrum
We are aware of the issue @high laurel. If you have any suggestions regarding the issue, you can post it in #old. Make sure to post the issue and provide any proof (if any) in a single message as you can post there once in every 6 hrs
high laurel
@normal fulcrum please share some knowledge how to organize a tournament preventing this glitch
normal fulcrum
Right now, there's no solution regarding the issue. But the team is working to fix the issue
spring zephyr
@high laurel I am really sorry but you can't do anything about this at this moment of time.
Report that issue at #old .
high laurel
@spring zephyr Reported
polar marshBOT
@turbid nymph:
fluid leaf
how to find redeem codes?
spring zephyr
@fluid leaf WDYM by redeem codes?
fluid leaf
whats mean wdym?
spring zephyr
What do you mean = WDYM
fluid leaf
pubg redeem codes
spring zephyr
@fluid leaf I can't understand what problem you are facing
CAn you specify it.
woven atlas
@fluid leaf there are no pubgm redeem codes as of now
sour gale
Why this player not banned and they saying that he banned
The player with user id 570081617
polar marshBOT
@sour gale:
drowsy adder
How te report players please ?
fading dome
Please fix auto matchmaking.. I'm crown 2 and my teammates have platinum/gold
fading dome
Okay
storm flumeBOT
Hello, @drowsy adder!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
twin flare
All wifi player are facing this
chrome needle
This is second time. After First Time I started to record crate openings
sand path
Contact customer service in game for purchase related issues @chrome needle
@twin flare #old
proven scaffold
normal fulcrum
Did you provide your contact details @proven scaffold?
lofty solstice
Hey can you complete my mission Tomorrow?
cobalt trench
could we have a little more information compared to the rank protection which lasts until May 7. we played recently and (the first time) we got this protection but the second time we didn't get it ... the reason? ...
lofty solstice
@cobalt trench because the protection only for 2 matchs With Friends
cobalt trench
Ok thanks
spice mist
What’s going on with server?
sand path
@proven scaffold wow...did you put the address in the right hand side?
How may I help you ?? @spice mist
spice mist
@sand path me and my friend live in Australia we play on Asia server. But right now the game is just showing me loading screen with a guy running with a pan
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @spice mist. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
placid tapir
Ok
@sand path I have this ticket, but I have no idea where I'm supposed to use it.
And sorry for ping
wary oyster
Hello ya t'il des gens qui parle français?
placid tapir
....... Sorry nop
storm flumeBOT
Please do not use any other language aside from English in this channel, @wary oyster. Refer to #613267301243944960 for language channels.
surreal geode
What countries is the bonus challenge available on?
glossy sable
@wary oyster -> #481206659377790976
cobalt trench
@wary oyster oui moi
wary oyster
merci Franck je vais allez sur le canal french
cobalt trench
@placid tapir it is a ticket to participate in the Voucher bonus challenge when it is there.
storm flumeBOT
Please do not use any other language aside from English in this channel, @wary oyster. Refer to #613267301243944960 for language channels.
cinder gazelle
What should I do if one of my random teamate kills my whole squad with grenade during classic match?
Btw we have already reported him
spring zephyr
@cinder gazelle You should report him/her for griefing
rotund pike
@lime juniper
spring zephyr
He/She should get temporarily banned if his/her merit will go down enough
cinder gazelle
Okay thanks ☺️
vital wraith
I don't use gyro and for some reason its on how do i turn it off lol
spring zephyr
@vital wraith You can turn it off By turning it off from the settings under general tab
vital wraith
@spring zephyr got it thanks! Not sure why it was on in the first place
spring zephyr
@vital wraith You are welcome
spring zephyr
@fathom stone What role do you want?
night cloak
Guys is there a way I can put my suggestion for the upcoming zombie mode on this month
night cloak
@spring zephyr besides discord... Where else I can contact the developer??
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
fathom stone
@spring zephyr I want to report hackers
storm flumeBOT
Hello, @fathom stone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
fathom stone
How to report in cheater-reports ?
fervent bough
Need someone to play wotj
polar marshBOT
@wary oyster:
spring zephyr
@fervent bough Go to #activities
Don't find players here
fathom stone
Plzz help
How to report in cheater-reports ??
It is showing you don't have permission !!!
What to do @spring zephyr
??
spring zephyr
@night cloak Sorry to tag you
But can you help this person?
night cloak
@spring zephyr Read people read.
spring zephyr
OK i get it now
fathom stone
Thanks bro
polar marshBOT
@cobalt trench:
still badger
I need free uc
crisp garden
@still badger no begging here
still badger
Ok, whatever you say
fervent bough
Whats the BEST way to secure your pubg account
sand path
2FA
spring zephyr
@fervent bough Just sync your account with any of your social media that has 2FA
glossy sable
Not go on sites than offer free UC/skins. 
eternal arrow
can i know exact date when new season will arrive???
spring zephyr
@eternal arrow 11th may is the date when the season ends
It should take about 1-2 days for the launch of new season
crisp garden
May 12 or 13
simple agate
สวัสดีครับ ผมอยากสอบถามบางอย่าง ไม่ทราบว่าทีมงานสามารถพูดไทยกับผมได้ไหม
crisp garden
@simple agate English only please
storm flumeBOT
Please do not use any other language aside from English in this channel, @simple agate. Refer to #613267301243944960 for language channels.
spice mist
Y my open challenge is locked?
And y my server is still down?
@rotund pike look at his pic. It shows same for me
I can’t click mine cuz my game server is not loading
spice mist
It can’t be network
sand path
There have been no other reports.
spice mist
Everything else is working good
crisp garden
@simple agate said wants to ask something. He don't know if the team can speak thai
spice mist
It’s same issue with my friend
night cloak
I have question. I hv 1080 point for bonus challenge. And then i try redeem it to 100uc but its said "not enough point". When i click okay, i see my point 80 left and i dont get any uc :) anyone know what happen?
spice mist
@night cloaku got scammed lol
stone kiln
Pubg mobile I brought my friend the season 12 royal pass he did all he could do he did all the missions and all the daily ones too but all he could get to is 97 so can u fix that
sand path
@night cloak the system will rectify any errors within few hours regarding bonus challenge
night cloak
Okay thanks @sand path
spice mist
@sand path help me too
night cloak
Its not pubg fault. Maybe ur friend accidentaly skipped some mission. Bcs i reach lv 100. And 8days still left. He will get lv 100 dw @stone kiln
spice mist
I m on lvl 89 will I reach 100??
sand path
@spice mist there have been no reports of such things...its your isp/network issue.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @spice mist:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
uneven bear
Hey
night cloak
Im not sure. But if u open classic/premium crate, it can help increase ur rp point @spice mist
sand path
How may I help you @uneven bear
spice mist
@sand path and what about bonus challenge
sand path
Its India Exclusive
spice mist
Now I see y I can’t play it
I did
Nothing comes up but a good guy showed me a link and said get this too 1k and we will get oce server
To*
restive stratus
foggy notch
The game have started to freeze alot lately in customs
past birch
Is RP ending today or on 5th as today is the last day last week of RP
I am at 99 i missed alot of daily missions so if rewards are ending today i need to purchase the rp points to get to the 100
spring zephyr
@past birch The RP will be locked on 11th may
past birch
@spring zephyr so therr will be missions tomorrow the daily ones
mighty cave
hello. my friend had a guest account. when update came he lost his guest account. since then he didnt formatted his computer. ıs there anyway to recover guest?
spring zephyr
Yes! @past birch
night cloak
Hey if I m in crown 5 what tier I will be next season
spring zephyr
@night cloak PLatinun 5
polar marshBOT
@slender stag:
sleek pilot
Why is tier protection not working lmaom
spring zephyr
@sleek pilot rating Protection Only Active for two matches per day in squad and duo collectively.
You need to play with an ingame friend to trigger it.
spring zephyr
Ye that's till may 7
sleek pilot
I mean it wont dedyct any until march 7 but only 2 perday lmao ...
spring zephyr
Yes @sleek pilot
sleek pilot
XD
night cloak
@spring zephyr are you a staff member?
spring zephyr
No But i love helping
If the staff member are not here to help then i can help
night cloak
@spring zephyr good job :)
elfin canopy
Tier protection works when you're playing with your friend and it works for 2 matches only, @sleek pilot
sleek pilot
Sad lmao.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sleek pilot:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
Can someone give me the link for beta?
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @night cloak:
:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
night cloak
And in what time should (if im selected) i be contacted.
And in what time (if im selected) should i be contacted.
@elfin canopy ?
@night cloak most probably for the next one
@primal sonnet in your server settings > web hooks
primal sonnet
Ty sir
solar current
It happened again for the fifth time to me. why.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @solar current:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
primal sonnet
Can I only do that from desktop
night cloak
@night cloak i didnt get what you meant. I wanted to ask if im selected for the beta testing at what time should i be contacted
You could check your mail for that@night cloak
@primal sonnet you can also do that from mobile browser with desktop mode
sudden egret
bloody mic glitch, help?
subtle crest
Heyy 👋🏻
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @subtle crest. Remember to read through #faq before asking questions in the support channels.
night cloak
@night cloak if im not selected should i still get an email?
@sudden egret restart the game is the only option for now
@night cloakyou won't get a mail if you're not selected
sudden egret
@night cloak I'm really frustrated, restarting every 2 3 games
somebody inform the pubg devs
storm flumeBOT
Hello, @sudden egret!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
sly salmon
I dont want to have any update in pubg every update pubg have new glitches and getting bad in optimization day by day
flat wing
Hey pls i got killed from 2 hackers
I have a video and a proof
sand path
Wait untill 5th may for #cheater-reports to open @flat wing
storm flumeBOT
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
flat wing
:c okey
sand path
Or you can use that link
maiden yacht
You guys must be knowing the WiFi Glitch in India where we aren't getting connected to Indian Server.So i open my game on my data and switch to WiFi in the lobby.So i did the same in bonus challenge then i went to redeem.I redeemed 500 UC for 5000 points but i didn't get any UC or mail.Tried restarting too but didn't help
sand path
@maiden yacht it's not a glitch. Contact your isp and ask for an ip reset
And the system will detect your lost/unrecieved items and rectify it soon
maiden yacht
I asked for it but they say it will get fixed after corona
sand path
Reconfigure your DNS
maiden yacht
What's the time duration in which pubg retrieves my unrecieved item?
sand path
Should be within 24h
maiden yacht
Because after that I switched to data and redeemed 3 vouchers and got in a sec
So a bit worried about the same😥
storm flumeBOT
You can contact the customer service via the game settings, @maiden yacht. Refer to subpoint 5.3 in #faq for further instructions.
velvet aurora
@sand path can i pm you?
sand path
Sure
night cloak
Hi, I need port udp tcp of Pubg mobile, I am having connection problems and my supplier told me that I have to open the router's ports
supple mulch
storm flumeBOT
Hello, @supple mulch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
velvet aurora
Hello how can i contact with crew challenge administrator i have issue with crew challenge
dusty tree
How do I know how many points is required for conqueror, in a server?
tribal hawk
I wanna just tell that Cheaters will never stop
They are coming from different emulators and cheating
They are bypassing pubg emulator detected also
Cheaters never stop and not getting ban ..
Most cheaters are coming through SmartGaga Emulator .. and other emulators also cheaters are there
This is a message from me to @lime juniper <@&639889499718942720> Develop the ingame anticheat powerful ..
Emulator anticheat is not good cheaters are coming again and again ..
late egret
@tribal hawkContact Game support in this issue.
amber cedar
I think auto bot msg is not very good. 
I telling something and he hiding my msg for other reason.
untold wing
Please increase backpack space
We can't keep anything nicely
vocal trellis
I have a question I can’t sign into my old account on pubg do u know how to fix it snowback? It’s a Facebook and it just loads and says everything is ok and after it loads it just goes straight back to the login, I’ve tried everything I could and I can’t figure anything out, and it just says after I leave the website it says authorization revoked, pls help!
night cloak
#Verify
distant escarp
sand path
@vocal trellis iphone?
vocal trellis
Yes
night cloak
Dear Tencent
Please add some new weapon to the upcoming zombie mode on next season ...
It would rather be nice if they add all rifle from 4 different map like G36C, QBZ, QBU, And DBS...I want to see all the particular rifle added to the upcoming zombie mode Or otherwise I'll leave the game
And also Player should be able to switch their view from TPP to FPP on the upcoming zombie mode...Since I'm good FPP player...Pleade take my suggestion and I'll assure you more player will support your community.
More than that I want to you secure the game to ensure there will be no any sorts of bug or glitches for the upcoming zombie mode. In order to provide better experience everyone enjoying the game
Thanks for reading 😊
sand path
Disable Facebook app Clear safari cookies ...restart and then log in@vocal trellis
night cloak
Can you just unlock the zombie mode immediately
sand path
No
vocal trellis
@sand path ok thanks do I delete Facebook like the app is that what you mean or what
vocal trellis
Ok thank u
night cloak
@sand path Is there a way I can actually feedback the developer where I can get respond?? I WANT TO MAKE SURE THEY'RE READING MY MESSAGE
night cloak
Why am I not getting respond then??
sand path
And may respond to important things
subtle crest
Hey
vocal trellis
@sand path thank u a bunch in finally worked!
night cloak
I feel like I'm not important to be around
jolly sparrow
I Was Winner Of Diwali Dhamaka Event But Till Now I Didnt Received Mail or call Can Any Body Help How Can I Forward This To Pubg
sharp onyx
Even if they dont respond, please be assured that they do read everything in there
sand path
Glad to know @vocal trellis
untold wing
@distant escarp thanks four suggestion
dusty tree
How do I know how many points is required for conqueror, in a server?
Can someone answer this, it'd be appreciated
Like the minimum requirement, not how many points I myself need
jolly sparrow
@amber cedar
amber cedar
Ss bhejo
jolly sparrow
I Was Winner Of Diwali Dhamaka Event But Till Now I Didnt Received Mail or call
dusty tree
Thank you
jolly sparrow
@amber cedarkaha Bejna hai
sand path
@jolly sparrow do you have any screenshot?
sharp onyx
@dusty tree Minimum requirement for Conqueror is getting to Ace, that is 4200 points.
After that you have to be in the top 500 people in your server.
Once you reach Ace, you can check your rank in the Season tab in the main menu
storm flumeBOT
Please do not use any other language aside from English in this channel, @amber cedar @jolly sparrow. Refer to #613267301243944960 for language channels.
jolly sparrow
@sand path Yes
unkempt beacon
My facebook account has been hacked how do i get in touch with pubg to help me unlink it ?
jolly sparrow
@sand pathYes
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @unkempt beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sand path
@jolly sparrow dm me your IGN and UID. I'll forward your concerns
amber cedar
👍 appereciate
night cloak
@sand path Don't forget to forward my request
sand path
Yep
jolly sparrow
@sand path But Last Month I Was Shifted Other Place
errant phoenix
okay looks like i need to retype
so ,, i logged into pubg and it auto logs me out of my account ?
sand path
Account once linked cannot be unlinked or transferred
errant phoenix
and i try to reconnect it and it foesnt allow me to ? it keeps giving me a new account
no it just kicked me out of my account
and dorsnt let me go back into it
like dude i got my email and all it just idnt lettinh me get back into my old one
i logged into my game 2 hours aft not touching it
it goes back to login page ?
jolly sparrow
@sand path K My New Home Is Not Too Far To That Old Home
errant phoenix
just let me log back into my accoint alr omg ,, i missed a full scrim cause of that .
sand path
Did you try contacting the customer service in game ? @jolly sparrow
errant phoenix
n i spent 10 min contacting customer service and all i got was useless replies from a bot .
sand path
@errant phoenix you might be logging in with a different Facebook
sand path
Backup login?
errant phoenix
its logging me into a diff one
sand path
iPhone?
sand path
Ahhh hold on
errant phoenix
reinstalled 3 times
sand path
Disable Facebook app Clear safari cookies ...restart and then log in
@errant phoenix
Problem with iPhones
jolly sparrow
@sand path Yes Nd I Only Use Facebook to login nd backup login is gmail
errant phoenix
is it just me or it doesnt let me login using an email?
sand path
??
sand path
Do what I said
errant phoenix
okay
elfin canopy
Go to settings > safari > advanced > website data > edit > remove facebook.com
@errant phoenix
and then try to login in PUBGM by entering your email and password manually.
elfin canopy
Which method did you tried? @errant phoenix
errant phoenix
i used @sand path’s
sand path
Glad to know @errant phoenix
night cloak
Hi, I need port udp tcp of Pubg mobile, I am having connection problems and my supplier told me that I have to open the router's ports
@tidal linden 13th May
tidal linden
@night cloak ok thanks
errant phoenix
oh and is the rank protection js a one game thing ?
elfin canopy
Check pinned message in this channel, @errant phoenix
young anchor
I am having comnectivity issues today
Game isn't working on WiFi and is crashing on Mobile Data
Please help me
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @young anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
wind fable
Hi, I need support email
normal fulcrum
@night cloak It will be announced in #news. Please don't ask same question again and again. They won't release the mode in 1 day
@wind fable What's the issue?
polar marshBOT
@tardy sand:
wind fable
i want to talk with the support
normal fulcrum
I might be able to help you @wind fable
night cloak
Hi, I need port udp tcp of Pubg mobile, I am having connection problems and my supplier told me that I have to open the router's ports
normal fulcrum
@tardy sand It takes time to investigate and ban a cheater.
@night cloak No possible
night cloak
@normal fulcrum why?
polar marshBOT
@wind fable:
tardy sand
So pubg has more cheaters than players👍
storm flumeBOT
Hello, @tardy sand!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@gleaming edge:
young anchor
That's not the answer to my problem
I am experiencing constant server timeouts during matches
dawn cosmos
Hello i had around 100 something uc in my account and it somehow disappeared after a day
Please Help
sand path
Contact customer service in game for purchase related issues @dawn cosmos
young anchor
I've experienced this today only
dawn cosmos
@sand path is a bot talking not a real person, it's useless
sand path
Say they didn't help to connect to a person @dawn cosmos
rigid lynx
@sand path i want help someone login my pubg account in oher device and i change password everything still he have access what can i do my pubg account will logout from his device please help me my account twitter login
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @rigid lynx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
steel pond
What does this mean ? Does it mean there gonna delete the twitter the hacker linked with my account ?
rigid lynx
@sand path i read #faq there is no solution for my issues thats the reason i contact here as there any solution for my problem i want help someone login my pubg account in oher device and i change password everything still he have access what can i do my pubg account will logout from his device please help me my account twitter login
rigid lynx
@sand path ok thank you
steel pond
@sand path did they already remove the hackers twitter or will that take time ? And how long ? Cause the hacker is still getting into my account at the movement as we speak 😦
sand path
Ask them...@steel pond
steel pond
I can’t the conversation ended
sturdy current
Hi can I talk to any mod or admin here?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sturdy current. Remember to read through #faq before asking questions in the support channels.
steel pond
Man it’s been 1 week since my account was hacked and I still don’t get a clear answer 😔
polar marshBOT
@sturdy current:
steel pond
Does anyone know if they removed the hackers twitter or will this take days/weeks for them to do this
sand path
Weeks @steel pond
steel pond
But it’s guaranteed that after they do the hacker won’t be able to access my account with their twitter ?
patent needle
storm flumeBOT
Please refer to this channel's pinned messages for further information, @patent needle:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
restive latch
Hello, I would like to know what requirements must be met to join the pubg VIP streamer group? (considering that I am Latin American). is it possible to be part of it?
wheat spade
Hello this is not really a report I just have an important question and I need help ASAP. Could I know in how many hours the tiers are being reset? It's pretty important for me so please do me a favour and lemme know quick
storm willow
Apply for vip program. You will receive mail if selected @restive latch
restive latch
@storm willow Where can I apply?
wheat spade
Hello this is not really a report I just have an important question and I need help ASAP. Could I know in how many hours the tiers are being reset? It's pretty important for me so please do me a favour and lemme know quick @storm willow can you help me out?
Anybody?
formal oyster
Just see my NETWORK strength, my internet is working fine, but whenever I start pubg, game doesn't picks up the internet properly.
steel pond
@storm willow pubg sent me a message this morning regarding them helping me out , “Hello SūAūNūTūØ,
Thank you for providing the requested details.
Please be informed that we have relayed your details to the concerned department and we assure you that the hacker E-mail address will be removed from your PUBG mobile account and we will get back ASAP once we have an update.Request you to stay tuned with us for more updates.” I was wondering are they deleting the twitter account from my pubg account (the twitter is the hackers) and approximately how long will it take them (days,weeks,months)
ebon bear
What is the problem?
sand path
Feel free to buy from
https://www.pubgmobile.com/pay
@ebon bear
fading dome
Can please explain this
sand path
Depends on the lobby
fading dome
Don't understand
wheat spade
@sand path can you help me out with my q? @elfin canopy
Hello this is not really a report I just have an important question and I need help ASAP. Could I know in how many hours the tiers are being reset? It's pretty important for me so please do me a favour and lemme know quick
@wheat spade
sand path
12th May @wheat spade
elfin canopy
00:00 UTC
wheat spade
Oh ok thanks a lot @sand path really appreciate it, this means I have more time for my push😃😃
elfin canopy
Report them via in-game report system, @kind sparrow
storm flumeBOT
Hello, @kind sparrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
kind sparrow
If ingame system didn't work
elfin canopy
Read the message by bot, @kind sparrow
elfin canopy
It's alright :)
steel pond
@elfin canopy ok so now i know the time it will take (up to 90 days) , but is it guaranteed they will remove the hackers twitter from my pubg account ?
elfin canopy
Yeah, if you've provided enough information claiming the account belongs to you. Rest is upon security team when they review your request, @steel pond
steel pond
So do you think sending videos of gameplay I’ve recorded with my account , date of registration , all past nicknames , email linked with my own Game Center account , sent them receipts of all my purchases made from my account will be enough to prove it mine ? @elfin canopy
kind sparrow
Is this enough
elfin canopy
If you've provided what they asked, it'll be enough, rest if up to the security team when they'll review your request, @steel pond
lofty tinsel
How can i remove someone from my popularity
elfin canopy
I don't think you can remove someone from your popularity, even if you block them, @lofty tinsel
steel pond
Ok well I guess I play the waiting game now , thanks @elfin canopy
lofty tinsel
@elfin canopy We need something like this. If you can reach this suggest to Tencent
kind sparrow
I think should remove popularity concept itself
elfin canopy
I'm a human (real person), @kind sparrow
steel pond
I know this is isn’t the right chat but am I the only that think maybe something like supercell ID would work great for pubg to reduce the chances of getting hacked and a much more safe way to secure your account ?
polar marshBOT
@pale pagoda:
storm willow
I know this is isn’t the right chat but am I the only that think maybe something like supercell ID would work great for pubg to reduce the chances of getting hacked and a much more safe way to secure your account ?
@steel pond
If people enter supercell ID on scam website, it will be hacked too..
elfin canopy
PUBGM don't get hacked, it's your social media which get hacked, PUBGM requires your social media ID and password to login, So better secure it, @steel pond
steel pond
I know but supercell ID is much harder to hack than something like Facebook or twitter
lilac whale
Don’t most hacks come from people releasing their information anyways
Having something like that is just more info for someone to give, most hacks can be prevented
storm willow
@steel pond Hackers doesn’t attack anyone devices and access logins.. In case of PubG ID people just willingly share those Credentials on free UC and skins.. websites and gets scammed, they need to learn that there is no way to get it illegally.
fervent bough
Hello guys when is this@season RP going to finish
When is the last day to get 100 points RP
noble juniper
Hello...anybody know I can contact Pubg for account problem? Via mail?
night cloak
PUBGMOBILE_CS@tencentgames.com
For account related problems kindly contact via in-game CS @noble juniper
noble juniper
This mail is for Europe?
sand path
For global version. Yeah
noble juniper
Last night my account is hacking from other person and take my socials
Apple ID and Facebook Acount. She connect in my Pubg mobile account and
delete my account...I have 5 days to take back my account! Plz help me what
I can do...I have many screenshots from my account in my...I have game
play, I have mail payed...I have everything plz help me I want my account
back because I spent 3,500€
You think this Mail PUBGMOBILE_CS@tencentgames.com can help me?
@night cloak
@sand path
elfin canopy
Do you have access to your social media account, @noble juniper
the one linked to your PUBGM account
noble juniper
@elfin canopy I lost my Apple ID and Facebook account....maybe my Facebook I will take back this week because I have problem with security phone password!
sly harbor
Hey, I have a problem with audio in game. I bought a splitter for my iPhone so I can charge and play at the same time. I can hear the game fine, but when I turn my mic on in game, the audio no longer plays through my headphones, but instead plays though my phone speakers. Does anyone know how to fix this?
elfin canopy
Then do it, you need to recover your social media account which are linked to your PUBGM first, @noble juniper
sly harbor
@ me if you do please and ty
noble juniper
@elfin canopy Maybe Facebook support help me with me my account and I take back...but other person have my Game Center...
sand path
@sly harbor there is no fix. Problem with the iPhone hardware
sly harbor
Alright, thanks
elfin canopy
Contact apple support if you want to recover your Apple ID, Refer to subpoint 2.8 of #faq, @noble juniper
noble juniper
Did u think is possible I find my Apple ID again because hacker get out me from my Apple ID..and my Apple ID now don't recognize 😒
I hope Apple Watch my 4 years history!
elfin canopy
You need to contact apple support to recover your Apple ID, we cannot do anything about it, @noble juniper
radiant halo
Are you allowed to play on your friends account too? While he is offline (with his/her permissions)
elfin canopy
It's upto the person, however we don't recommend it as many people complain about account getting hacked. (Cause you've to provide your social media details to the person to login your account on his phone), @radiant halo
graceful lynx
hackers
elfin canopy
Report hackers via in-game report system additionally if you've evidence you can report them in #cheater-reports channel which will reopened on 5/6th May, @graceful lynx
polar marshBOT
@real aurora:
night cloak
Where can I report a hacked Pubg mobile account that was connected through Facebook. One of my clan mates account was hacked through Facebook and would like to report it. Is there any way to recover it or will the account be banned if evidence is provided ?
polar marshBOT
@topaz estuary:
elfin canopy
Does your friend has access to his Facebook now? @night cloak
night cloak
When she was hacked I asked her to report right away but she didn’t. Later on she was able to play on the account and it had seemed like the hacker went away. She changed the password to her Facebook and thought it was fine. Though, the hacker came back and ended up changing the account information to the point where my friend was no longer able to recover it. As of now, no she doesn’t have login access still.
astral sundial
Help Same issue on hacked account
Not that one
My account is hacked too
But in another way
daring gust
my pubg game also hacked and my facebook accaunt it's disabel i have my id everything and hacker change the name on my game
frigid raven
Good day, friends. I really need help.
The fact is that two accounts are linked to my PUBG account: Facebook and Twitter.
Twitter account has been hacked. Now some person can freely enter my account, which he does. I managed to contact him, he threatens me and extorts money.
This person cannot finally steal my PUBG account, because Facebook is also attached to him, which is only mine. But he can calmly go into the game and do what he wants.
I have absolutely no data on this Twitter account. Twitter tech support couldn’t help me, this account cannot be restored. The only way out is to untie it from the game so that the fraudster can no longer enter the account. PUBG tech support answered me and said it could take up to three months.
Can I somehow speed up this process? I have absolutely all the necessary data.
astral sundial
@daring gust There's no way left for you rather than you make a new account
elfin canopy
I'm afraid we cannot do anything if your friend don't have access to her PUBGM, tell her to try recovering her Facebook account, refer to subpoint 2.8 of #faq, @night cloak
night cloak
Thanks
elfin canopy
Do you have access to your PUBGM account? @daring gust
daring gust
yes i start new account i been also level 62 but arabic peopel hacked my game i ned also help to repport to old id to ban this guys
yes i have with facebook
astral sundial
Hey @frigid raven Same Issue
My account is also linked to facebook. Hacker hacked ny facebook but i managed to recover it but the hacker has linked google play games to my account
elfin canopy
Hello, @frigid raven!
Please refer to subpoint 2.5 for further information.
upper birch
hello, can anyone help me with a thing, there is a turkish language pack event, ends in a day on 5/4. and I really need to get it I am 3 days of login away, any way? 😦
astral sundial
Same i Have already launched F.I.R. lol XD
I have found that he is an arabic hacker from Morocco
daring gust
this is my old hacked account
astral sundial
I traced and threatened him but he/she only has one reply- :)
daring gust
Pubg mobile strong update for hackers dont left to hack account and play with hackers really it's good game but not on this way
elfin canopy
@astral sundial ask your question and then wait for the answer, please!
astral sundial
Lol sry for that
upper birch
anyone? 😦
elfin canopy
@upper birch we don't have any information regarding regional event, you can ask about it in Turkish server, link is in #613267301243944960 .
upper birch
who to contact maybe to extend the period
daring gust
only if you help everyone to get mor report to ban this id
daring gust
no i cant login facebook it's disabell
elfin canopy
You need to recover your Facebook account then, please refer to subpoint 2.8 of #faq ,
polar marshBOT
@lusty lodge:
true turret
hey thıs why???
polar marshBOT
@astral sundial:
daring gust
okey bro i try it to recover my facebookk backk
daring gust
pubg really need hard security on game
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
lusty lodge
Is there anyway to help on my case ?
jaunty bridge
What you will do for hacker as usual no thing?!
storm flumeBOT
Hello, @jaunty bridge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@near geode:
elfin canopy
You don't need to post this here
@lusty lodge^
Send the required details and wait for their response
harsh jackal
Will hackers be no longer?
lusty lodge
I see now thank you
elfin canopy
No begging, @buoyant canyon
polar marshBOT
@night cloak:
night cloak
Hey why pubg mobile official YouTube channel doing a older gameplay live stream
elfin canopy
What exactly is your issue? @harsh jackal
olive relic
@harsh jackal hackers are parts of the game
harsh jackal
@elfin canopy I am taking about mental dc... again he is back😭
elfin canopy
I don't know who you talking about, @harsh jackal?
@olive relic if you don't have any queries regarding the game, move to #chat or #pubg-mobile
olive relic
@elfin canopy respect please
glossy sable
How is that being disrespectful, @olive relic?
elfin canopy
Please! Can you use #chat / #pubg-mobile if you don't have any queries regarding the game.
olive relic
@glossy sable he is kicking out of here
glossy sable
Kindly try not to interfere with staff, @olive relic. If you do not have any issues or queries, please move to a discussion channel.
elfin canopy
Contact customer support regarding the issue, @harsh jackal
glossy sable
He wasn't being disrespectful, just doing his job and trying to make it easier.
night cloak
Why a random gameplay live streaming on pubg mobile official YouTube channel?
harsh jackal
@elfin canopy ok thanks
glossy sable
Why not, @night cloak?
night cloak
Is it hacked?
glossy sable
Nope.
harsh jackal
And please fix the lags when enemies are nearbys... This lag makes everyone inform enemies are nearby
glossy sable
Lag can't be fixed, it's just how online multiplayer games are.
storm flumeBOT
Please refer to subpoint #4.9 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
cerulean spire
i need to talk with any admin here i have a problem
glossy sable
How may we help you?
polar marshBOT
@cerulean spire:
glossy sable
Welp, there you go.
elfin canopy
another one bites dust
devout hearth
Until when can I finish battle pass missions
sharp onyx
@devout hearth 11 May
polar marshBOT
@oak wren:
robust lance
Why tier protection doesn’t work
bold siren
It will work when you play with someone, @robust lance.
woeful magnet
My connextion is terminated due to data error
sonic bear
How i can fix my pubg recoil??
glossy sable
Practice.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @woeful magnet:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
Hello, i made an accidental purchase 5 minutes ago, i have all of the UC left, order receipt and everything, when i try refunding google play says that theyre sorry and they cant do it, please help!
nova bloom
What will be the size of next update? (android)
prime gale
@bold siren sorry to disturb you I have a confusion ,so I thought it would be better to ask in support ..
- I have prime membership which is going to end on 9th May.
2 I want to buy prime plus membership tomorrow ,
Is it possible , ??? To buy prime plus membership.while I have prime membership 🙏
elfin canopy
Yes, it is possible, @prime gale.
We don't have any information regarding size of the next update, @nova bloom.
tidal root
Can we expect that custom rooms be more like PC PUBG? That a creator of a custom can play the game and if he dies, to continue spectating. And things like that :)
night cloak
I tried buying UC but it keeps saying “cannot connect to iTunes Store”!!!
I’ve tried using my Apple ID and password and they didn’t do anything
floral terrace
Will the disengagement feature be added in the next update?
reef nest
When Will the next season come?
elfin canopy
You can buy it from,
https://www.pubgmobile.com/pay/
@night cloak
night cloak
@elfin canopy I have another question
elfin canopy
We don't have any information regarding upcoming update, you can keep an eye on #news , @floral terrace
Yes? @night cloak
night cloak
Can you get the exclusive royale pass rewards with the regular elite plus?
Pass not plus
elfin canopy
You cannot have Elite upgrade and Elite upgrade plus in the same season, @night cloak
elfin canopy
Oh my bad
night cloak
Like the Lions Majesty Kar98
Can you get those with the regular elite pass
I don’t have enough for the elite plus
elfin canopy
Yes, you can @night cloak
sharp onyx
Yes. Elite plus only has an exclusive avatar frame as an extra item. Rest all is same.
Its just that plus adds 25 levels too
night cloak
Ok good
elfin canopy
Season will reset on 13th May, @reef nest
prime gale
Appreciate your help > Yes, it is possible, @prime gale.
@elfin canopy
echo reef
Hello guys I need some help
polar marshBOT
@echo reef:
small drum
What's wrong with net issues... They are a lot more often I want to Max my rp tonight but these issues gonna make it impossible
elfin canopy
Can you explain your issue? @small drum
faint ice
Hi i have a question is teaming up in solo match is consider as cheating
elfin canopy
Yes, you can report those cheaters via in-game report system, @faint ice
faint ice
I did report theme once with video as proof but nothing happed
elfin canopy
If they receive more reports regarding the player teaming up, they'll be punished accordingly, @faint ice
faint ice
Is pubg not thinking for a server for the ipad players
night cloak
I need help please dm me
bold sky
young sage
So uhh I have answered the questions yesterday and I still haven't got a response
I kinda don't know how this works
So uhh forgive me
silent topaz
how do i participate in the event going on discord for piung
night cloak
Hello dear officials. is there anyone who can help?
sand path
You just enter the room @silent topaz
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
silent topaz
i dont have friends
sand path
Me neither.
See pinned messages in #701740328670986251 for more information @silent topaz
night cloak
hello authorized
polar marshBOT
@night cloak:
wary rover
Why my tier protection go away i thought it was suppose to be a tier protection for the next 4 days
polar marshBOT
@twin jackal:
storm flumeBOT
Please refer to this channel's pinned messages for further information, @wary rover:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
vagrant onyx
@proven ocean use vpn ban your account
sand path
@proven ocean Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
vagrant onyx
@wary rover there is only 2 tier protection giving per-day
And only work if you play duo/squad and must be play someone in your friend list
otherwise you will lose rating
simple elk
Discord sunucu İsteyen Özele Gelebilir
night cloak
vagrant onyx
@night cloak try to clear log in info
go to repair and do rest all settings
night cloak
How
vagrant onyx
Repair button in your right side if your screen
night cloak
"routine repair"?
vagrant onyx
maybe also try to reboot your device than clear the log in info any try again
@night cloak no only rest settings
night cloak
Nothing changes
I still can't log in
@vagrant onyx would you Glady come dms or smth
@storm willow can you help pls
wraith nexus
How can i send video
polar marshBOT
@night cloak:
night cloak
Bruh I need your help @storm willow
storm willow
@night cloak iOS?
storm willow
Go safari clear cache/cookies and try again. Restart your device once @night cloak
night cloak
Already done that
storm willow
@night cloak login to Facebook account in safari
polar marshBOT
@night cloak:
night cloak
Also already done that
storm willow
Working?
storm willow
Do you have another linked account ?
night cloak
I do
storm willow
try that
sand path
Facebook!
sand path
@storm willow
storm willow
@night cloak may be problem with Facebook
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @topaz wave.
night cloak
@storm willow I don’t think so cause my friend has already tried logging in and it worked
simple cairn
How do I report someone on PUBG trying to scam
I know his name and have proof.He day he got free uc
normal fulcrum
We cannot do anything regarding that @simple cairn
storm flumeBOT
Please refer to this channel's pinned messages for further information, @woeful magnet:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
austere locust
Will royal pass gonna be locked today ??
sand path
No.... on 11th @austere locust
upper birch
Purchase deduction everytime I receive UC it’s taken from my account, why is that and is there anywhy to stop it?
And I can’t even use the UC in my account, it says failed to pay with tokens, after minutes they disappear from account!
I lost till now more than 1000 UC
@sand path @lime juniper any help? 💔
sand path
Buy from either ingame or https://www.pubgmobile.com/pay
Uc is deducted for unauthorized purchases.
And contact customer service in game for further questions.
upper birch
I buy now from game, in past I used razer gold, they say deduction from past unauthorized purchases, when this will stop?
Because I purchased a lot of UC in past
More than 100K UC
Even the primeplus uc got deducted
sand path
As it says....contact customer service.
upper birch
Do you have any idea when this deduction will stop?
lofty tinsel
Exchange this with what?
sand path
Check the ramadan event. Seems regional exclusive.
tawny tulip
Can someone help me? How do u move ur account from android to iPhone?
tawny tulip
Google play gmail
jade harbor
U don't need to move it then@tawny tulip
Just do the same stuff u do for login
And ur ready to get the chicken dinner
jade harbor
@tawny tulip Send me a Screen shot of what u see
tawny tulip
Ok
sand path
What about the second login option?@tawny tulip
tawny tulip
sand path
Use Facebook
tawny tulip
I don’t have it synced with that
sand path
Playgames is not available in apple
jade harbor
@tawny tulipdo u still have ur android phone?
tawny tulip
No
jade harbor
Or any other android backup phone or something
tawny tulip
No
jade harbor
Ah then I can't help u until u have a backup android
tawny tulip
Bruh
jade harbor
Infact no one can
tawny tulip
Alright
polar marshBOT
@hoary pond:
hoary pond
How may I ask my question, as I will mute because of it?
craggy pivot
I purchased UC but it was not received in my pubg account please help
tribal sand
Hi
polar marshBOT
@tribal sand:
craggy pivot
The amount was deducted from my account
elfin canopy
Contact customer support for purchase related issues, @craggy pivot
hoary pond
@elfin canopy I wanna ask question, but I will mute after it
craggy pivot
I tried contacting but they won't reply. It's been 2 days since they replied
And it's been 48 or more hours since purchase has been made
elfin canopy
We cannot help you with it, try contacting again and await their reply, @craggy pivot
I know your question, @hoary pond
How long is the duration of your ban?
hoary pond
7 days@elfin canopy
elfin canopy
What's your rank?
hoary pond
Ace
But I swear I do not deserve it, I did not know that someone in my team is using XXXXX
upper birch
Yes that ban is for most players is unfair, because most of time u never know he is hacker, and you loose all season points for that, such unfair thing to do
hoary pond
So after the period my account will stay in bronze rank?
hoary pond
For all durations?
elfin canopy
Your rank will be bronze, @hoary pond
hoary pond
@elfin canopythanks
upper birch
Your ban like that right?
Next time pay attention, the period will be more than a week, it may lead also to permanently ban your account
hoary pond
@upper birch yes, it is
tribal sand
Hello my friends can anyone here help me?
robust lance
@bold siren with some someone ?
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @sturdy shore. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sturdy shore
Hi
night cloak
When does ranked tdm finish and top 1k people get a title?
timid grail
Hi
I need line up for esports
Can i??
night cloak
@timid grail Can you elaborate your issue?
golden void
I have a question i have 98.5 rp how many days more we will get the daily missions
dusty vessel
I recorded my entry to the Vietnamese version, but rather the mistake of how it was revised to the global version
sand path
You cannot switch back to global version, once you've logged in Vietnamese. @dusty vessel
night cloak
@golden void Until 11th May.
golden void
I will haha i purchased a bit late and missed 1st week box
sand path
I see
vagrant onyx
@golden void 30 RP mission daily + 10 RP for daily log in total of 40 UC You get each day for log in and complete 1 RP mission
golden void
@vagrant onyx i completed all rp missions
dusty vessel
My account is then hacked by someone and I link to a game in me Two accounts The hacker account has been deleted I want to remove the disabled account from my account
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @dusty vessel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
vagrant onyx
@golden void you got daily new RP mission its will give you 30 RP point
If you complete it
golden void
@vagrant onyx oh got it 🙃
neon parcel
Hi
So I claimed my week 8 Free 200 RP from royal pass , but the redeem button for the point card has disappeared
Please help
spring zephyr
@neon parcel You could also redeem them from your inventory
See if that helps.
neon parcel
It does not show up in my inventory either (and no I did not redeem it already)
spring zephyr
@neon parcel Then you didn't had it.
spring zephyr
You didn't claimed it it's over now
neon parcel
How does it just disappear , if the week 8 only started and hour ago
spring zephyr
@neon parcel What! it didn't started an hour ago.
@neon parcel The season is almost over and you get a extra week to complete all the missions that are left.
neon parcel
I give up
austere citrus
Hi is there is any way to unlink scammer's Google play games account from my main ID
I can access my Account and Facebook
I even tried in-game support with valid date of registration and proofs
But still got no response
@here
spice mist
I still can’t play the game
It’s not my internet’s fault
It’s problem with the game
fickle cedar
Can anyone tell me why the beta PUBG Mobile garbage exists, the game itself only has Chinese playing Hacker or Japanese, the game's support system just doesn't work, because every 10 games 3 has Hackers, and main o When the game is broken I will always play Everground 4 vs 1, what does it cost to take 1 player on the other side and put it on my team? what does it cost?
If this game is already bad in the early version imagine in the final version
spring zephyr
@austere citrus Which account do you want to unlink?
Facebook, google play,etc.?
@fickle cedar Beta version of any game is not meant for playing regularly. The beta version is there to test the new updates. When the new updates are fully tested and are confirmed that there will be no problem releasing it ,then the final updates role out.
So the beta version is important.
night cloak
Is tmrw update coming ? Which time
spring zephyr
@night cloak The updates will role out on 7th may.
It should take about 4-6hrs or more for the updates to role out everywhere.
So be calm if you will not get the update.
night cloak
@spring zephyr one of the mod said update come in 5th may and 7 th may new season
neon parcel
Nah @night cloak season only finishes the 11th
spring zephyr
@night cloak You can see the #news to check about the latest news.
And the new season will come out on 12th may or 13th may.
sonic marsh
guys some times I be the mvp of the match then I find it say that I have upgraded royal pass (I am ordinary one) and it also says that I am in another country (not Egypt)
sonic marsh
OK
spring zephyr
@ancient echo This is not the specific place to ask this.
ancient echo
oh
spring zephyr
@ancient echo We can only help with problems related to PUBGM
storm flumeBOT
Please contact Discord's customer service for this matter, @ancient echo.
:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @austere citrus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@astral sundial:
quaint epoch
Can Sara Victor or Carlo wear the pigtail hairdo, the 1200uc one?
spring zephyr
@quaint epoch Yes. Any character can wear any outfit except the character exclusive ones.
night cloak
@fickle cedar The beta version has nothing to do with cheaters. Feel free to report the cheaters in-game if you encounter them.
polar marshBOT
@night cloak:
regal hill
Hello
polar marshBOT
@regal hill:
sand path
Restart device @dapper cargo
hollow oyster
Admin pubg hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @hollow oyster. Remember to read through #faq before asking questions in the support channels.
dapper cargo
I'll try, thank you!
hollow oyster
من يعرف يتكلم انقليزي ؟
night cloak
@hollow oyster We don't understand Arabic, can you translate it to English?
hollow oyster
No English sorry i can you arabic ?
I want to report Hacker Bubaji, a radar who made a video
night cloak
I can't link my mobile number and email id with pubg mobile
polar marshBOT
@sand kindle:
night cloak
spring zephyr
@night cloak It's showing same For me also
I think the systems are busy.
Maybe try again later.
storm flumeBOT
Hello, @hollow oyster!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@spring zephyr bro 1 month se yhi aa raha
broken apex
Hello I bought PUBG UC from midasbuy and it appeared in my account and within seconds the game stuck and the UC disappeared.. there was 44 UC also before I make this payment and all gone now kindly help as soon as possible as this problem happened to me for the first time
spring zephyr
@night cloak PLZ talk in english
storm flumeBOT
Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.
storm willow
@broken apex contact ingame customer support
broken apex
@storm willow I already did but they didn’t respond since long time
night cloak
I got the issue last 1 month and i try to link but the same issue everyday
I can't link my mobile number and email id
storm willow
@broken apex wait for the reply.. only ingame CS handles such matters.
night cloak
Its show me system busy
spring zephyr
@night cloak I am sorry but i can't help you in this situation
Wait for a mod to respond at your problem
storm willow
@night cloak wait for the update, may be that will be fixed
polar marshBOT
@woeful parrot:
night cloak
ok all be wait
broken apex
@storm willow do you know how long they usually take to reply
storm willow
@broken apex unfortunately we cannot give any time frame..
broken apex
@storm willow thank you
polar marshBOT
@steep torrent:
steel pond
If customer support says this , will they get back to me with updates through customer support or how will they get back in contact with me ?
sand path
Yes
dawn glacier
Hi pubgm support my pubg account got stole
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @dawn glacier. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
dawn glacier
Can someone help me?