#questions | PUBG MOBILE | Page 775

steel wing Apr 30, 2020, 1:20 PM

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Not to reduce players ranking points when they get killed by their teammates

night cloak Apr 30, 2020, 1:20 PM

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@steel wing Please write in #old if you are facing crashes. Make sure to include your device and internet info for the developers.

steel wing Apr 30, 2020, 1:20 PM

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Not the WIFI problem ofc

night cloak Apr 30, 2020, 1:21 PM

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Write there,

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This channel doesn't record reports or feedbacks.

steel wing Apr 30, 2020, 1:21 PM

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I Used WIFI even 4G MOBILE DATA but still crashed

night cloak Apr 30, 2020, 1:21 PM

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In #old

polar marshBOT Apr 30, 2020, 1:34 PM

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@delicate tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hasty swallow Apr 30, 2020, 1:38 PM

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Hello can you help me?

elfin canopy Apr 30, 2020, 1:39 PM

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Hi @hasty swallow, what's the issue?

polar marshBOT Apr 30, 2020, 1:40 PM

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@mystic leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hasty swallow Apr 30, 2020, 1:43 PM

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Is the ldplayer emulator is official?

crisp garden Apr 30, 2020, 1:44 PM

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@hasty swallow you can try gameloop

hasty swallow Apr 30, 2020, 1:45 PM

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I mean is it okay to use ldplayer for better performance ? cuz my pc is low

vague hamlet Apr 30, 2020, 1:47 PM

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hello every one i have a problem can you help me?

hasty swallow Apr 30, 2020, 1:56 PM

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I mean is it okay to use ldplayer for better performance ? cuz my pc is low

night cloak Apr 30, 2020, 1:58 PM

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@lean crescent Aloha! How can I help you?

lean crescent Apr 30, 2020, 1:58 PM

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@night cloak Discord Dragons Link HugLove HugLove

night cloak Apr 30, 2020, 1:58 PM

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@lean crescent Please #chat. This is a support channel.

lean crescent Apr 30, 2020, 1:59 PM

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I didn't notice sorry ;-;

night cloak Apr 30, 2020, 1:59 PM

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@hasty swallow We do not recommend any other emulator than gameloop.

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@vague hamlet Yes?

polar marshBOT Apr 30, 2020, 2:02 PM

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@vague hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hasty swallow Apr 30, 2020, 2:05 PM

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I will be honest with you guys i used ldplayer emulator and got message that i have violated the regulations of the game , please i need my account back

wooden hemlock Apr 30, 2020, 2:12 PM

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When bonus challenge available on SEA?

sand path Apr 30, 2020, 2:13 PM

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No info @wooden hemlock

polar marshBOT Apr 30, 2020, 2:13 PM

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@hasty swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow mango Apr 30, 2020, 2:34 PM

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Hey guys i wanted to ask you something i do some music composing work hr and thr and use eqfy on my phn and sometimes i forget to switch it off during pubg and it can destort the sound a bit. So i wanted to know if its something that might get my account banned or something?

polar marshBOT Apr 30, 2020, 2:48 PM

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@halcyon hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty pagoda Apr 30, 2020, 2:52 PM

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لو سمحت محتاج اعرف ايفينت ال Bouns challenge المفروض يرجع تاني في مصر امتي؟!

raven geyser Apr 30, 2020, 2:58 PM

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I purchased uc via bonus challenge coins and didn't get the uc but lost the coins! what should I do now?

tiny saffron Apr 30, 2020, 2:58 PM

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@hasty swallow u got msg that u violted the regulations of the game

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so what the period of the bn bro?

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@raven geyser log out and enter the again, u should see the uc in your mail-game box

raven geyser Apr 30, 2020, 3:00 PM

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I did that twice didn't find the uc and the coins are gone!

tiny saffron Apr 30, 2020, 3:01 PM

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u sure that u redeem ur coins with uc bro?

raven geyser Apr 30, 2020, 3:01 PM

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yes I'm 100% sure

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first it gave me server is busy

tiny saffron Apr 30, 2020, 3:01 PM

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glitch or bad wifi net or smh

raven geyser Apr 30, 2020, 3:01 PM

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then coins are gone and didn't get th uc

tiny saffron Apr 30, 2020, 3:02 PM

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contact with customer support in game and expalin this to the bot

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it may redirect you to a solution

raven geyser Apr 30, 2020, 3:03 PM

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I did that already and waiting .. ohhh all this are gone 😄

tiny saffron Apr 30, 2020, 3:07 PM

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u redeem 100 uc or 1000 uc brooo 🤔😂

raven geyser Apr 30, 2020, 3:09 PM

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600 😄

sand path Apr 30, 2020, 3:13 PM

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@raven geyser the system will detect it and rectify it soon

raven geyser Apr 30, 2020, 3:13 PM

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@sand path I hope. Thanks for replying.

acoustic pier Apr 30, 2020, 3:21 PM

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I'm looking for an official to help me

night cloak Apr 30, 2020, 3:21 PM

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Hi

Heloo guys need a help I have doubt

Clan invites are limited for per day 100 invites or for lifetime 100 invites only ?

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When we invite someone in my clan it reduces the invites count

vivid merlin Apr 30, 2020, 3:22 PM

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@night cloak its 100 lifetime invites only

night cloak Apr 30, 2020, 3:22 PM

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Oh after we run out of invites then what to do? If someone wana join clan !!

acoustic pier Apr 30, 2020, 3:23 PM

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<@&639889499718942720> Is there anyone authorized to help me?

night cloak Apr 30, 2020, 3:23 PM

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@vivid merlin

acoustic pier Apr 30, 2020, 3:23 PM

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@night cloak

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req name

vivid merlin Apr 30, 2020, 3:24 PM

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@night cloak you would have to kick someone and then invite that person to replace their spot

acoustic pier Apr 30, 2020, 3:24 PM

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When Royale Pass is reset, is it reset on merit?@night cloak

night cloak Apr 30, 2020, 3:25 PM

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oh so is not like after I send 100 invites I can still get others in clan right !!!

acoustic pier Apr 30, 2020, 3:25 PM

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@spring void

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Pro Plays

crisp garden Apr 30, 2020, 3:26 PM

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Yes if they request to join

night cloak Apr 30, 2020, 3:26 PM

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Ok how they will request to join ?

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Do I hv some clan code?

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Thanks guys for helping

crisp garden Apr 30, 2020, 3:26 PM

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No they will see your clan/search it and they can join it

vivid grove Apr 30, 2020, 3:26 PM

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I didn't know my friend was cheating.
Can someone please help me?

crisp garden Apr 30, 2020, 3:27 PM

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@vivid grove what happened

storm flumeBOT Apr 30, 2020, 3:27 PM

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Hello, @vivid grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vivid merlin Apr 30, 2020, 3:27 PM

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@night cloak you can turn the clan public or private for people to join if private they will have to request to join

night cloak Apr 30, 2020, 3:27 PM

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What do u mean ur friend was cheating ? @vivid grove what happened

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Ok @vivid merlin

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Thank u 🙏😊

vivid grove Apr 30, 2020, 3:27 PM

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I got punished for my fellow friend.
I didn't know you were cheating

acoustic pier Apr 30, 2020, 3:28 PM

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Please help me

normal fulcrum Apr 30, 2020, 3:28 PM

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When Royale Pass is reset, is it reset on merit?
@acoustic pier No. You have to increase merit by playing classic match

polar marshBOT Apr 30, 2020, 3:28 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid grove Apr 30, 2020, 3:28 PM

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I got punished for my fellow friend.
I didn't know you were cheating

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@crisp garden

crisp garden Apr 30, 2020, 3:29 PM

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@vivid grove you got banned?

vivid grove Apr 30, 2020, 3:29 PM

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yes

acoustic pier Apr 30, 2020, 3:29 PM

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@acoustic pier No. You have to increase merit by playing classic match
@normal fulcrum Thank you

vivid grove Apr 30, 2020, 3:29 PM

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7 days

crisp garden Apr 30, 2020, 3:29 PM

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@vivid grove file claim or just wait the unban

vivid merlin Apr 30, 2020, 3:30 PM

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@vivid grove Hello. I hope you can read this message. Feel free to report your issue in-game and file a claim. Unfortunately no one in this server can help you with account termination related problems. Do read the bot message in the support channel. You may also make a new account like a normal person. Thank you for understanding.

vivid grove Apr 30, 2020, 3:30 PM

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I wrote but no answer.

crisp garden Apr 30, 2020, 3:30 PM

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@vivid grove it's probably best to just wait for it

vivid merlin Apr 30, 2020, 3:30 PM

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you can wait the 7 days or file an in-game claim @vivid grove

polar marshBOT Apr 30, 2020, 3:31 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@acoustic pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

long trellis Apr 30, 2020, 3:31 PM

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I need help

storm flumeBOT Apr 30, 2020, 3:31 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @long trellis. Remember to read through #faq before asking questions in the support channels.

long trellis Apr 30, 2020, 3:31 PM

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📎 Screenshot_20200430-203054.png

vivid grove Apr 30, 2020, 3:32 PM

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kimse yardımcı olamıyor.
kimse bir cevap veremiyor.
yazık böyle güzel bir oyuna.

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nobody can help.
nobody can answer.
It's a pity to such a beautiful game.

long trellis Apr 30, 2020, 3:32 PM

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I cant login someone hack my account i think please help me

vivid merlin Apr 30, 2020, 3:32 PM

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@vivid grove only English please

crisp garden Apr 30, 2020, 3:32 PM

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@long trellis can you still access? My bad

vivid merlin Apr 30, 2020, 3:32 PM

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If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues. @long trellis

📎 StitchIt_20203001051957_769.png

long trellis Apr 30, 2020, 3:33 PM

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I cant login my account i really sad

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😔

crisp garden Apr 30, 2020, 3:33 PM

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@long trellis did the hacker hacked your social media?

long trellis Apr 30, 2020, 3:33 PM

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I'm not sure

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I cant login Facebook

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Yesterday i login today i cant login again

crisp garden Apr 30, 2020, 3:34 PM

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Maybe the hacker hacked your facebook

long trellis Apr 30, 2020, 3:34 PM

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😭

crisp garden Apr 30, 2020, 3:34 PM

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@long trellis contact Facebook to get your fb account back

long trellis Apr 30, 2020, 3:34 PM

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📎 Screenshot_20200430-203054.png

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I get this

crisp garden Apr 30, 2020, 3:35 PM

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Just wait because they are reviewing your information

long trellis Apr 30, 2020, 3:35 PM

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Okey sir thanks😊

polar marshBOT Apr 30, 2020, 3:36 PM

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@upper wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@solemn obsidian:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

timid shoal Apr 30, 2020, 3:40 PM

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📎 Screenshot_2020-04-30-16-35-24-801_com.tencent.ig.jpg

polar marshBOT Apr 30, 2020, 3:40 PM

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@timid shoal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stiff oyster Apr 30, 2020, 3:42 PM

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Someone can help me? I dont use hack

📎 image0.jpg

polar marshBOT Apr 30, 2020, 3:45 PM

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@stiff oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

surreal heron Apr 30, 2020, 3:46 PM

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Hi

storm flumeBOT Apr 30, 2020, 3:47 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @surreal heron. Remember to read through #faq before asking questions in the support channels.

surreal heron Apr 30, 2020, 3:47 PM

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I just changed my emulateor and get panned

late egret Apr 30, 2020, 3:48 PM

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@surreal heronFrom Gameloop?

surreal heron Apr 30, 2020, 3:49 PM

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From gameloop to smart gaga

storm flumeBOT Apr 30, 2020, 3:49 PM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @surreal heron.

slate parcel Apr 30, 2020, 3:49 PM

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Are you guys aware of and trying to fix the audio and gyro bugs? Because they greatly affect gameplay

late egret Apr 30, 2020, 3:49 PM

#

@surreal heronsmart gaga is not suggested

surreal heron Apr 30, 2020, 3:50 PM

#

I wasn't know

sand path Apr 30, 2020, 3:50 PM

#

@slate parcel yes they are aware....and working on it

polar marshBOT Apr 30, 2020, 3:50 PM

#

@surreal heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Apr 30, 2020, 4:29 PM

#

@weak fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stiff vault Apr 30, 2020, 4:30 PM

#

If I play with 2GB ram will the game crash and restart my phone?

quartz wave Apr 30, 2020, 4:32 PM

#

@stiff vault Ohh yeah definitely even if u restart times game doesn't run good in low end devices..Hence play pubg lite

stiff vault Apr 30, 2020, 4:33 PM

#

Is pubg mobile like the normal pubg?@quartz wave

#

Can I still play with my friends?

quartz wave Apr 30, 2020, 4:34 PM

#

@stiff vault No buddy they've install lite too...It's different versions of game

steel wolf Apr 30, 2020, 4:34 PM

#

Hey looks like my acc hacked can anyone help @night cloak @somber solstice

#

@bold siren @woven atlas @sand path

stiff vault Apr 30, 2020, 4:34 PM

#

Is it still good can I play with my friends? They are playing the normal pubg@quartz wave

storm flumeBOT Apr 30, 2020, 4:35 PM

#

Please refer to subpoint 2.5 in #faq for further information, @steel wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx Apr 30, 2020, 4:35 PM

#

@stiff vault yes you can play with your friend

stiff vault Apr 30, 2020, 4:35 PM

#

Ok, is there any difference between the normal pubg and pubg lite?@vagrant onyx

quartz wave Apr 30, 2020, 4:35 PM

#

@stiff vault Definately it's below the range of normal game but lite is good and yes u can play with ur friends

vagrant onyx Apr 30, 2020, 4:36 PM

#

@stiff vault yes there is different

stiff vault Apr 30, 2020, 4:36 PM

#

What's the difference?

vagrant onyx Apr 30, 2020, 4:36 PM

#

@stiff vault dont ask me the different cause lite version made for low end device that does not support the original pubg

storm flumeBOT Apr 30, 2020, 4:36 PM

#

Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @stiff vault.

stiff vault Apr 30, 2020, 4:37 PM

#

And will my outfits and money on the normal pubg go to pubg lite?@vagrant onyx

storm willow Apr 30, 2020, 4:37 PM

#

No

stiff vault Apr 30, 2020, 4:37 PM

#

F....

storm willow Apr 30, 2020, 4:37 PM

#

It’s totally different

steel wolf Apr 30, 2020, 4:37 PM

#

let's accept it

stiff vault Apr 30, 2020, 4:37 PM

#

Ima go watch yt to see the difference and if its good

steel wolf Apr 30, 2020, 4:38 PM

#

hey there

#

can dm me

storm willow Apr 30, 2020, 4:38 PM

#

@steel wolf do you have access to atleast one linked account ?

steel wolf Apr 30, 2020, 4:38 PM

#

@storm willow yes

#

i have checked everywhere

storm flumeBOT Apr 30, 2020, 4:38 PM

#

Please refer to subpoint 2.5 in #faq for further information, @steel wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm willow Apr 30, 2020, 4:38 PM

#

follow that instructions

steel wolf Apr 30, 2020, 4:39 PM

#

ik i can uderstand

#

atleast can i get the IP address of all my recent logins

#

@storm willow

#

because that would help me

#

or something like that

vapid lava Apr 30, 2020, 4:40 PM

#

@blazing saddle can u explain me the last event?

steel wolf Apr 30, 2020, 4:40 PM

#

atleast your team can tell me all my IP logins for pubg mobile

quartz wave Apr 30, 2020, 4:41 PM

#

@steel wolf Surf from dark web its simple to get IP address😂

storm willow Apr 30, 2020, 4:41 PM

#

@steel wolf you need find that in Facebook or the other linked account

steel wolf Apr 30, 2020, 4:41 PM

#

@quartz wave idiot i meaning the IP who have logined to my game

#

@storm willow ik i did that but didnt anything

#

so came near you

#

or else i wouldnt even come near

storm willow Apr 30, 2020, 4:42 PM

#

There nothing we can do. Social media has recent login which shows your account activity

steel wolf Apr 30, 2020, 4:42 PM

#

this is this first time its coming like this

#

@storm willow So i am asking you a favor

quartz wave Apr 30, 2020, 4:43 PM

#

@steel wolf How does idiot substantiate my sentence ?Lol..Clown detected 🤡🤡🤡🤡

storm willow Apr 30, 2020, 4:43 PM

#

That isn’t possible @steel wolf

steel wolf Apr 30, 2020, 4:43 PM

#

if you dont mind can i get e-mail address of core team

storm willow Apr 30, 2020, 4:43 PM

#

@quartz wave please move to #chat

stiff vault Apr 30, 2020, 4:43 PM

#

But is it true that there is many hackers in PUBGML?

steel wolf Apr 30, 2020, 4:44 PM

#

so i can talk to them or something like that

storm willow Apr 30, 2020, 4:44 PM

#

I don’t think they will help you on this @steel wolf PUBGMOBILE_CS@tencentgames.com

steel wolf Apr 30, 2020, 4:44 PM

#

because they will have data of my login's

#

okay

#

let me check once

storm willow Apr 30, 2020, 4:45 PM

#

Only your social media have those data.

polar marshBOT Apr 30, 2020, 4:45 PM

#

@stiff vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel wolf Apr 30, 2020, 4:46 PM

#

@storm willow so you mean no one can break through pubg security system

#

if you think its not possible please ask pubg mobile team to raise their security

storm willow Apr 30, 2020, 4:47 PM

#

Everything is associated with linked account.

blazing saddle Apr 30, 2020, 4:47 PM

#

@steel wolf Yes. PUBG MOBILE does not have access to your login id and passwords

steel wolf Apr 30, 2020, 4:47 PM

#

@blazing saddle I understand that

#

I am just asking to just give the IP of my login that i did to play pubg

#

@blazing saddle so you work in Tencent gaming

#

even moderators i say

storm willow Apr 30, 2020, 4:50 PM

#

@steel wolf You will never get those stuffs.

steel wolf Apr 30, 2020, 4:51 PM

#

@storm willow okay where

#

and facebook doesnt tell that

storm willow Apr 30, 2020, 4:52 PM

#

That was a type

steel wolf Apr 30, 2020, 4:52 PM

#

or neither my apple account

storm willow Apr 30, 2020, 4:53 PM

#

PUBGm won’t disclose such information for security reasons.

steel wolf Apr 30, 2020, 4:53 PM

#

Bro I am asking my personal details

#

i can also send you screen shot of my game

#

and even in linked accounts

storm willow Apr 30, 2020, 4:54 PM

#

We cannot help you on this, please do not repeat the question again.

young anchor Apr 30, 2020, 4:55 PM

#

I want to transfer my pubg account to some other email . How can I do it ?

blazing saddle Apr 30, 2020, 4:55 PM

#

@steel wolf PUBG MOBILE does not have access to your personal details. Kindly contact the social media support.

#

@young anchor Sorry it is not possible to unlink social media accounts.

flat wing Apr 30, 2020, 4:56 PM

#

Hey guys , where do u advice me to use 300 uc . I mean the thing where i have the most chanse to win a good thing

storm willow Apr 30, 2020, 4:57 PM

#

@flat wing royal pass

flat wing Apr 30, 2020, 4:57 PM

#

@storm willow i have 900 uc
I saved 600 for next rp
But still 300to use

storm willow Apr 30, 2020, 4:57 PM

#

Or use it on Lucky drop..

elfin canopy Apr 30, 2020, 4:58 PM

#

Use #pubg-mobile for this discussion, ||plus it's totally up to you wherever you want to spend it|| , @flat wing

storm willow Apr 30, 2020, 4:58 PM

#

all crates are random and luck based .. so spend on shops or lucky drops

flat wing Apr 30, 2020, 4:58 PM

#

@elfin canopy Okey sorry .
@storm willow ty

cyan citrus Apr 30, 2020, 5:00 PM

#

@lime juniper not all players are suspended from list like before

lime juniper Apr 30, 2020, 5:03 PM

#

The security team said that it may take some time to process certain accounts, @cyan citrus, but I was told that all those were suspended.

cyan citrus Apr 30, 2020, 5:04 PM

#

i dont understand the reason why it takes time ?

#

its more than a week i mentioned them

supple crescent Apr 30, 2020, 5:16 PM

#

How to get this 3 or 4 number tag

📎 IMG_20200430_224624.jpg

vagrant onyx Apr 30, 2020, 5:17 PM

#

@supple crescent i cant be able to see photo
there is issue

proven scaffold Apr 30, 2020, 5:24 PM

#

@supple crescent you have to be in brother in arms match for this tag with your name

elfin canopy Apr 30, 2020, 5:25 PM

#

That's cause they've been matched via brothers in arms ,@supple crescent

deep lance Apr 30, 2020, 5:54 PM

#

How to solve game lagging guys! It f*cking irritates me! 😡😡😡

hot stag Apr 30, 2020, 6:00 PM

#

📎 Screenshot_2020-04-30-23-27-25-42_1c337646f29875672b5a61192b9010f9.jpg

night cloak Apr 30, 2020, 6:00 PM

#

Hi. Is it possible to run Pubg afk on background ?

hot stag Apr 30, 2020, 6:01 PM

#

Is this real pubg instagram id ? They were telling me to login from my pubg id to participate in tournament I abused him and told that if you msg me again then i ll report you but he said that he is from original pubg mobile staff

night cloak Apr 30, 2020, 6:02 PM

#

📎 IMG_20200430_205744_329.jpg

deep lance Apr 30, 2020, 6:02 PM

#

The game is so lagging these days ! Any help about that ! #questions

night cloak Apr 30, 2020, 6:02 PM

#

Guys both reports at the top and bottom of the picture were given green light then the report was deleted...

#

Reports on:
5173310091
5197652948

storm flumeBOT Apr 30, 2020, 6:03 PM

#

Please refer to subpoint #4.9 in #faq for further information, @deep lance. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Apr 30, 2020, 6:04 PM

#

Why do there are different PUBG apps with different items.. why not just 1 PUBG app and not Korean version, asian, lite...

storm flumeBOT Apr 30, 2020, 6:05 PM

#

Please do not use any other language aside from English in this channel, @devout kelp. Refer to #613267301243944960 for language channels.

sand path Apr 30, 2020, 6:06 PM

#

@night cloak when?

night cloak Apr 30, 2020, 6:06 PM

#

What about the weird odds from crates. In my opinion this is gambling. FIFA has already fixed this with FUT because of a lawsuit.

sand path Apr 30, 2020, 6:08 PM

#

@night cloak there was some miscommunication, please post them again. Together is fine.

deep lance Apr 30, 2020, 6:08 PM

#

@storm flume didn't get any further help. Please give me the ways to stop lag ? #questions

sand path Apr 30, 2020, 6:08 PM

#

Or dm it to me

night cloak Apr 30, 2020, 6:08 PM

#

Will do

#

I believe @night cloak

#

@sand path I just sent them to you privately... Thanks for your help!

elfin canopy Apr 30, 2020, 6:13 PM

#

Please read subpoint 4.9 of #faq , @deep lance

idle sail Apr 30, 2020, 6:22 PM

#

I need help

📎 8.png

storm flumeBOT Apr 30, 2020, 6:22 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @idle sail. Remember to read through #faq before asking questions in the support channels.

idle sail Apr 30, 2020, 6:22 PM

#

I need help

storm flumeBOT Apr 30, 2020, 6:22 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @idle sail. Remember to read through #faq before asking questions in the support channels.

night cloak Apr 30, 2020, 6:23 PM

#

Any help on this because I'm using the official emulator gameloop.

📎 Screenshot_20200430-232212.png

unique bronze Apr 30, 2020, 6:25 PM

#

How can i change my server from Vietnamese to global version?? I am not a Vietnamese pubg player i am from india so please help me @storm flume

sick shale Apr 30, 2020, 6:26 PM

#

@night cloak you can assign yourself the emulator role from #613267301243944960 by reacting to E letter, then you will be able to view emulator support channel

polar marshBOT Apr 30, 2020, 6:26 PM

#

@idle sail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@granite bobcat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted snow Apr 30, 2020, 6:43 PM

#

Hello

#

Please i meed help

#

Need

#

Please any one here can help me please

sick shale Apr 30, 2020, 6:45 PM

#

@muted snow state your problem...

muted snow Apr 30, 2020, 6:45 PM

#

My account facebook that i open from it my pubg game

#

Has been hacked

#

I have opend rp from season 5 till now

#

All seasons rp 100

#

Execpt season 5

#

I have the m4 glacer level 3

#

I have the dp level 1 that when i kill someone somke come colors

#

I cant return my face

#

And i dont have on my account on pubg the option that i can put my number on the pubg to be related to it

#

My firend have that option but me no

sick shale Apr 30, 2020, 6:49 PM

#

@muted snow can you still login to your account?

muted snow Apr 30, 2020, 6:49 PM

#

I can give u all info

#

Yes i can

#

But he is always enter and the game kick me out

#

He also linked it into twitter

#

But iam afraid from him to remove the game from fb

#

Then ill not enter again

#

I can give u all info u need

#

He is removing my friend from the game

#

I also has been opend the backage of ump that was from 1 month

#

But i didnt get the ump i have the pan

#

Iam giving u info

#

He changed the flag to egyption

#

I was putting palestine flag

sick shale Apr 30, 2020, 6:56 PM

#

@muted snow check #faq 2.5

muted snow Apr 30, 2020, 6:56 PM

#

📎 JPEG_20200430_215640.jpg

#

This is my account he changed the pic

#

What now iam not getting answers

#

I dont have the access

#

To type there

stray forum Apr 30, 2020, 7:00 PM

#

@muted snow he told u to check the faq 2.5 and follow it

muted snow Apr 30, 2020, 7:00 PM

#

Where i found this

#

Please

stray forum Apr 30, 2020, 7:00 PM

#

@muted snow #faq 2.5

timber glade Apr 30, 2020, 7:01 PM

#

i lose lider in pubgm can i back

stray forum Apr 30, 2020, 7:01 PM

#

@muted snow here

📎 RdHVpDX_d.webp

muted snow Apr 30, 2020, 7:03 PM

#

Ok

#

But i dont have the secound linked account

bitter marlin Apr 30, 2020, 7:04 PM

#

Hello I need your help I had 12k UC while opening crates I just opened the crate twice and I lost 10k UC without a trace. Please help

muted snow Apr 30, 2020, 7:05 PM

#

Because i was linked it from 1 account he linked to another at twitter

sick shale Apr 30, 2020, 7:06 PM

#

@bitter marlin you can contact customer service in-game

bitter marlin Apr 30, 2020, 7:06 PM

#

I tried their is nothing their that helps me with this issue

sick shale Apr 30, 2020, 7:07 PM

#

@bitter marlin did you purchased your UC throught unauthorized websites?

bitter marlin Apr 30, 2020, 7:07 PM

#

I purchased in-game and midasbug which is verified by PUBG

#

I had all the UC with no issues but while opening crate it just vanished

sick shale Apr 30, 2020, 7:08 PM

#

@muted snow contact Facebook CS to get access of your account then, this is the best way

muted snow Apr 30, 2020, 7:09 PM

#

I have a friend he can link the game from mobile number why i dont have this option

#

Not in all accounts

#

Where. I findfacebook cs

stiff vault Apr 30, 2020, 7:14 PM

#

Is BETA PUBG MOBILE pubg lite?

stray forum Apr 30, 2020, 7:14 PM

#

@muted snow it's faceboob customer services it's obvious u find it in facebook

polar marshBOT Apr 30, 2020, 7:15 PM

#

@stiff vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bitter pasture Apr 30, 2020, 7:17 PM

#

We are suck of being called from hack is there any solution?

#

Sick*

polar marshBOT Apr 30, 2020, 7:30 PM

#

@devout kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zenith skiff Apr 30, 2020, 7:35 PM

#

dis

#

*dis

#

!dis

storm willow Apr 30, 2020, 7:36 PM

#

@zenith skiff State the issue!

zenith skiff Apr 30, 2020, 7:36 PM

#

Hi

meager steeple Apr 30, 2020, 7:43 PM

#

Hi anyone here

#

There are some config files on YT and they say if u replace it with the original one it will fix lag. Is it true. Will it get me banned?

sand path Apr 30, 2020, 7:54 PM

#

Tampering with ingame files will lead to ban @meager steeple

meager steeple Apr 30, 2020, 7:54 PM

#

@sand path ok

#

Thanks

royal bluff Apr 30, 2020, 7:56 PM

#

Hi how you guys will put the teammates in the tdm rank?

#

6rounds I have noob teammates and Im getting derank because of my teammates how is this possible?

left jolt Apr 30, 2020, 8:12 PM

#

It will put you with random players. Nothing you can do about it. Unless you invite your friends in your team.

#

@royal bluff ^

night cloak Apr 30, 2020, 8:14 PM

#

@royal bluff noob teammates and hacker enemy 😦

royal bluff Apr 30, 2020, 8:22 PM

#

@left jolt at least give some points automatically or dont take points from the person who is doing the best

remote pike Apr 30, 2020, 8:22 PM

#

do u help emulator players cuz i need help

#

HELP i have prolems with voice chat

left jolt Apr 30, 2020, 8:26 PM

#

@remote pike post in #emulator-support

remote pike Apr 30, 2020, 8:26 PM

#

ok

left jolt Apr 30, 2020, 8:26 PM

#

Don't forget to get yourself the emulator role from #613267301243944960

spring ginkgo Apr 30, 2020, 8:26 PM

#

Hi! can i pay for my friends uc in game? Like as i can buy him royal pass with my card

remote pike Apr 30, 2020, 8:26 PM

#

??????

royal bluff Apr 30, 2020, 8:29 PM

#

@spring ginkgo I think you can only give them rp you have to gift them

tired finch Apr 30, 2020, 8:30 PM

#

📎 IMG_20200501_015708.jpg 📎 IMG_20200501_015755.jpg

#

What's this now?

quartz wave Apr 30, 2020, 8:32 PM

#

@tired finch #old

left jolt Apr 30, 2020, 8:32 PM

#

@spring ginkgo yes through https://www.pubgmobile.com/pay/

tired finch Apr 30, 2020, 8:32 PM

#

This is not a big man, this is nothing actually @quartz wave

#

I don't think that avatar frame really even exist 😂 @quartz wave

quartz wave Apr 30, 2020, 8:35 PM

#

@tired finch lmao what was that basically ?

night cloak Apr 30, 2020, 8:35 PM

#

Guys do you know what does the clock sign means in the cheaters report section?

outer schooner Apr 30, 2020, 8:36 PM

#

📎 Screenshot_2020-04-30-21-34-40-90.jpg

quartz wave Apr 30, 2020, 8:37 PM

#

@night cloak some random people added reaction to the Report..Doesn't portray anything

outer schooner Apr 30, 2020, 8:37 PM

#

What up with this app all of a sudden??

#

I'm really curious now

#

I mean theres already a PUBG app but it seems like the developers made a mistake???

night cloak Apr 30, 2020, 8:37 PM

#

Isn't only moderaters can add reactions there?

tired finch Apr 30, 2020, 8:37 PM

#

@quartz wave who knows 😂

outer schooner Apr 30, 2020, 8:38 PM

#

Ummm I need help here

quartz wave Apr 30, 2020, 8:38 PM

#

That's changed now ..Even normies can react to report

outer schooner Apr 30, 2020, 8:38 PM

#

Ummm helloooo?!

#

suspicious

night cloak Apr 30, 2020, 8:38 PM

#

@outer schooner This app has new futures that come to the main game in the next update

#

Basically they test stuff there

outer schooner Apr 30, 2020, 8:39 PM

#

I still don't get it. Okay so.........it's only temporary??

#

I'm really looking forward to installing it tho

night cloak Apr 30, 2020, 8:40 PM

#

No, it's not temporary... If you want to try things before the rest of the people you can find it there

outer schooner Apr 30, 2020, 8:41 PM

#

Oh~

#

Now I get it

#

Arigatouuu

quartz wave Apr 30, 2020, 8:41 PM

#

Tag a mod and whether if it's official .As far I remember beta testers slots filled up an year ago

austere locust Apr 30, 2020, 8:45 PM

#

📎 received_2335248159844973.png

#

Why am seeing this message??

forest stirrup Apr 30, 2020, 8:48 PM

#

hello sir, we played in pubg mobile crew challenge fpp europe, we was in the 1 place, and after 3 days we got kicked out, and we didnt done anything wrong and we didnt used cheats, we are genuine player and genuine team, our crew name: DarkNess007, we was in group B, and in the final we took the first place with only one win , maybe one or 2 people reported us because they want us to be out, and there is lots of other teams who hate us because we are a good and powerfull team, thank you so much for answering.

#

@lime juniper

queen rover Apr 30, 2020, 8:53 PM

#

How I can shared my youtube link in #content

#

system not give me allow permission

#

How I can take permission ?

sand path Apr 30, 2020, 8:54 PM

#

#discord @queen rover

queen rover Apr 30, 2020, 8:55 PM

#

Thanks

sand path Apr 30, 2020, 8:55 PM

#

Yes you were disqualified cuz you cheaters.
@forest stirrup

forest stirrup Apr 30, 2020, 8:56 PM

#

@sand path no we are not, i explained everything

#

@sand path he had not helmet, i hedshoted him, with one bullet

sand path Apr 30, 2020, 8:57 PM

#

Ofcourse

tired finch Apr 30, 2020, 9:02 PM

#

@sand path is there even any Avatar frame named "Battleground Pioneer Avatar Frame"?

sand path Apr 30, 2020, 9:02 PM

#

Must be glitched.

tired finch Apr 30, 2020, 9:03 PM

#

But how can I receive that ? It was from in-game mail

#

😂

sand path Apr 30, 2020, 9:03 PM

#

Ummm ask customer service

tired finch Apr 30, 2020, 9:04 PM

#

Ok fine

#

Thank you

quartz wave Apr 30, 2020, 9:05 PM

#

@sand path since S13 is under beta testing can they change RP rewards?
It's like most of us have VECTOR skin..
Skins for granade would do the need

sand path Apr 30, 2020, 9:06 PM

#

#old , you never know @quartz wave

quartz wave Apr 30, 2020, 9:07 PM

#

@sand path alright ..Nah I just saw it in beta version... Miramar 2.0,canted sight,Vector Skin for Rp ..😁😁..I think I revealed 75% of update😂

sand path Apr 30, 2020, 9:10 PM

#

Yeah

#

Maybe

whole nacelle Apr 30, 2020, 9:20 PM

#

I apologize for taking up the time and space but someone has to do something about the teaming in NA FPP Solos. I am currently crown and have been killed by teaming players in 7 consecutive matches. I have the clips and am waiting for the cheating channel to reopen but if you just go into any diamond/crown level NA FPP Solo match you will easily find multiple people teaming. And yes, I report each person in game also. Again, sorry for wasting anyone’s time, but please at least look into it. Thank you in advance and stay safe.

fading harbor Apr 30, 2020, 9:24 PM

#

Hi, how I can report on hackers plz

#

I try to applying the video

elfin canopy Apr 30, 2020, 9:33 PM

#

Report them via in-game report system additionally you can also report them at #cheater-reports after it gets re-opened, @fading harbor

P.S- Do check the pinned message in that channel before posting there.

#

Hello, @whole nacelle! You can report them via in-game report system.

austere locust Apr 30, 2020, 9:56 PM

#

Can anyone please explain me why i am seeing this message

#

📎 received_2335248159844973.png

sand path Apr 30, 2020, 10:07 PM

#

Age less than 18 @austere locust

austere locust Apr 30, 2020, 10:08 PM

#

Owh !! 🤦🏻‍♂️ BTW thanks @sand path ❤️

static bobcat Apr 30, 2020, 10:50 PM

#

@forest stirrup you are a hacker , why you use cheats

somber fox Apr 30, 2020, 10:52 PM

#

Costumes are have trash lag servers

#

Fix It

echo drum Apr 30, 2020, 10:52 PM

#

Anyone?

#

I need help with my game it's choppy.

storm flumeBOT Apr 30, 2020, 10:56 PM

#

Please refer to this channel's pinned messages for further information, @echo drum:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak Apr 30, 2020, 11:00 PM

#

Update crew challenge

storm flumeBOT Apr 30, 2020, 11:02 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Apr 30, 2020, 11:03 PM

#

winner

edgy pulsar Apr 30, 2020, 11:04 PM

#

Fix TDMsssss

cedar spade Apr 30, 2020, 11:09 PM

#

The #cheater-reports section opens only for couple of hours usually late night (post 12) my time. I have 5 brutal cheaters to report with video proof. Reported in game but nothing happened. Waiting since a week to report them. Kindly help.

lone grove Apr 30, 2020, 11:14 PM

#

i bought uc but it has been 3 days but it was not uploaded to my uc account can you help me authorities

#

turkey and not discord authorities does not help that never showed interest

#

???

#

helllpp

vivid merlin Apr 30, 2020, 11:19 PM

#

@lone grove have you tried contacting customer support?

echo drum Apr 30, 2020, 11:20 PM

#

Please refer to this channel's pinned messages for further information, @echo drum:

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.
@storm flume
Not useful.

#

Ping is below 40 with default screen settings. Still facing this issue.

lone grove Apr 30, 2020, 11:22 PM

#

where is customer support

#

@vivid merlin

vivid merlin Apr 30, 2020, 11:24 PM

#

that pubgm_this

lone grove Apr 30, 2020, 11:26 PM

#

yes, I contacted in-game customer support but no help there no answer@vivid merlin

vivid merlin Apr 30, 2020, 11:26 PM

#

@lone grove how long have you waited after contacting?

lone grove Apr 30, 2020, 11:27 PM

#

3 days@vivid merlin

night cloak Apr 30, 2020, 11:27 PM

#

hello sir, we played in pubg mobile crew challenge fpp europe, we was in the 1 place, and after 3 days we got kicked out, and we didnt done anything wrong and we didnt used cheats, we are genuine player and genuine team, our crew name: DarkNess007, we was in group B, and in the final we took the first place with only one win , maybe one or 2 people reported us because they want us to be out, and there is lots of other teams who hate us because we are a good and powerfull team, thank you so much for answering.
@forest stirrup БРО U HAKER HAHAHAHA good and powerfull, nice joking

vivid merlin Apr 30, 2020, 11:28 PM

#

@lone grove please do note that it does take some time for them to process your ticket please be patient

lone grove Apr 30, 2020, 11:29 PM

#

but they said no more than 24 hours, I'm still waiting for 3 days@vivid merlin

vivid merlin Apr 30, 2020, 11:30 PM

#

@lone grove do you have the online receipt they gave you?

lone grove Apr 30, 2020, 11:32 PM

#

I have a shopping but I do not have the second one.@vivid merlin

vestal frigate Apr 30, 2020, 11:41 PM

#

Whats the link for this server?

sand path Apr 30, 2020, 11:49 PM

#

Go to #chat and type .invite @vestal frigate

night cloak May 1, 2020, 12:01 AM

#

📎 IMG-20200501-WA0016.jpg

#

📎 IMG-20200501-WA0016.jpg

polar marshBOT May 1, 2020, 12:02 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@glossy oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 1, 2020, 12:13 AM

#

📎 image0.png

#

Thx tencent .... worlord

#

we lost this war ... cheaters won

crimson spruce May 1, 2020, 12:15 AM

#

@lime juniper why the leaderboard don’t have updated ? And cheater was not kick from the leaderbord

#

@sand path @lime juniper look they have the tittle -.-

📎 image0.png

polar marshBOT May 1, 2020, 12:19 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crimson spruce May 1, 2020, 12:19 AM

#

So GG for cheater his deserve his reward 👏👏

polar marshBOT May 1, 2020, 12:22 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crimson spruce May 1, 2020, 12:23 AM

#

@lime juniper plz told to tencent to upload the leaderboard on FPP EUROPE.. :/

storm flumeBOT May 1, 2020, 12:24 AM

#

You can contact the customer service via the game settings, @crimson spruce. Refer to subpoint 5.3 in #faq for further instructions.

crimson spruce May 1, 2020, 12:24 AM

#

@lime juniper u know the customer don’t respond and don’t care so don’t send me this plz

molten pollen May 1, 2020, 12:26 AM

#

📎 Screenshot_20200501-014417.jpg

polar marshBOT May 1, 2020, 12:26 AM

#

@molten pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fiery blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

turbid egret May 1, 2020, 12:43 AM

#

Whenever I line up the crosshair and then scope in its in a different spot. Is there a way to fix this?

whole nacelle May 1, 2020, 12:44 AM

#

@elfin canopy yes, every time. It is not even a difficult thing to observe. Two people working together in a solo match is teaming, I don’t know why it takes anytime at all.

#

@turbid egret no, because anytime you do not ADS or you hip fire , it will be a little off while if you scope in it is on target.

turbid egret May 1, 2020, 12:46 AM

#

Ok thxxx

crimson spruce May 1, 2020, 12:49 AM

#

@lime juniper this is VIB BLAYR on telegram 👏👏👏

📎 image0.jpg

#

So Gg to give reward top cheater 👏👏😡

halcyon plover May 1, 2020, 1:00 AM

#

Gfx tools

crimson spruce May 1, 2020, 1:00 AM

#

@night cloak look they are happy lol

halcyon plover May 1, 2020, 1:00 AM

#

gonna

night cloak May 1, 2020, 1:05 AM

#

@night cloak look they are happy lol
@crimson spruce .........

#

let's congratulate them🥳🥳

#

Best haker team

#

🥳🥳🥳🥳

#

Thanks Tencent for fair play

#

✊🤛🤟keep it up, let's keep it up the next crew challenge

molten sentinel May 1, 2020, 1:14 AM

#

how to get verified guys

polar marshBOT May 1, 2020, 1:15 AM

#

@mint swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

opal sage May 1, 2020, 1:15 AM

#

What is the code to redeem test flight for pubg beta

#

Trying to do a account for my son and don’t have a code

vital hazel May 1, 2020, 1:19 AM

#

There is no region change button in my account please help

#

Help me

#

📎 Screenshot_2020-04-27-17-46-05-151_com.tencent.ig.jpg

covert haven May 1, 2020, 1:43 AM

#

How i can report

keen wave May 1, 2020, 1:47 AM

#

😥 look for this ha ck name sharp shooter 😫 😫 😫

📎 95874523_523900771616629_4644104023555702784_n.jpg

covert haven May 1, 2020, 1:49 AM

#

💔 💔

runic cargo May 1, 2020, 1:52 AM

#

Guys I need help

vagrant onyx May 1, 2020, 1:53 AM

#

@runic cargo hey what is it ?

#

@covert haven report cheater ?

polar marshBOT May 1, 2020, 1:53 AM

#

@runic cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx May 1, 2020, 2:00 AM

#

@runic cargo if you got hacked than the hacker banned your account please contact social media support for trying to recover your acc

#

Refer to subpoint 2.8 in #faq

and read this

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

storm flumeBOT May 1, 2020, 2:03 AM

#

Hello, @keen wave @covert haven!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cobalt axle May 1, 2020, 2:18 AM

#

Hello,
I want to use GFX tool bcoz of my 2gb ram phone lags it lags very much. I cant play even
If i use gfx tool i will ban or not

storm flumeBOT May 1, 2020, 2:19 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @cobalt axle.

cobalt axle May 1, 2020, 2:23 AM

#

But what can i do of my lags and pubg freeze i cant play my game starts when i dead.....

vagrant onyx May 1, 2020, 2:26 AM

#

@cobalt axle get a better device or a better internet connection

gusty crypt May 1, 2020, 2:35 AM

#

@lime juniper

lime juniper May 1, 2020, 2:35 AM

#

No news.

gusty crypt May 1, 2020, 2:35 AM

#

Any update?

#

Oh ok..

lime juniper May 1, 2020, 2:36 AM

#

To be honest with you, I do not think there will be much more details about it since only one player from this server has reported that specific issue. Sorry...

gusty crypt May 1, 2020, 2:37 AM

#

@lime juniper not only me..

lime juniper May 1, 2020, 2:37 AM

#

From the Discord server, you are the only one who has contacted me about this. If there are others, they should use the customer service button so that the team can get more statistics to look into it.

#

Even if they do not respond, they get the data and that is looked into every day.

lavish patrol May 1, 2020, 2:38 AM

#

📎 IMG_20200501_023741.jpg

polar marshBOT May 1, 2020, 2:38 AM

#

@lavish patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gusty crypt May 1, 2020, 2:38 AM

#

@meager wagon he also Has the same problem

lime juniper May 1, 2020, 2:39 AM

#

It was in the ranked team deathmatch, @gusty crypt, right?

gusty crypt May 1, 2020, 2:39 AM

#

@lime juniper nah, every map...

#

Domination, TDM, Ranked Arena, Ruins and Arena Training...all

lime juniper May 1, 2020, 2:40 AM

#

Ah. I see. Try to wait until May 7 and let me know if you still experience it after the update. In that case, I can try to remind them again, but no promises I will get any more details.

gusty crypt May 1, 2020, 2:40 AM

#

@lime juniper ahh.....okay👍

light vector May 1, 2020, 2:55 AM

#

Hello guys,
Recently i've been facing a very long loading time whenever i try to open the game it literally takes like 10 min just to get me inside the game and to my friends i appear online during that time !
The game wasn't like this, it used to load in like 25-30 seconds.. anyone facing this problem ? any solutions !?
Btw im using gameloop and using a gaming gear
Thank you.

crisp garden May 1, 2020, 2:57 AM

#

@light vector go to #613267301243944960 and react E to access emulator channels and support

light vector May 1, 2020, 2:58 AM

#

alright thanks

arctic cove May 1, 2020, 3:03 AM

#

Hello guys

#

I really need help

#

Someone stole my Facebook account

#

And took my pubg account

little root May 1, 2020, 3:04 AM

#

You must contact facebook support in order to recover your account

arctic cove May 1, 2020, 3:05 AM

#

He changed the password to my Facebook account

#

I don’t know what to do

storm flumeBOT May 1, 2020, 3:05 AM

#

Please refer to subpoint 2.8 in #faq for further information, @arctic cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp onyx May 1, 2020, 3:05 AM

#

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised @arctic cove

arctic cove May 1, 2020, 3:07 AM

#

I didn’t understand @sharp onyx can you help me by exampling

#

Who do I have to contact I’m really lost

#

He’s in my account right now and has been deleting all my friends

#

He even changed the flag

sharp onyx May 1, 2020, 3:08 AM

#

There is no example.
You are responsible for the safety of your account.

Contact facebook support to recover account, and pubgm in game support to notify them that your account has been stolen

little root May 1, 2020, 3:09 AM

#

*pubgm in game support

arctic cove May 1, 2020, 3:10 AM

#

I shall see

radiant halo May 1, 2020, 3:11 AM

#

@lime juniper are you allowed to play on multiple accounts?

lime juniper May 1, 2020, 3:11 AM

#

Yes.

radiant halo May 1, 2020, 3:11 AM

#

Eh.

#

I can hop on my 2. acc without getting bnned

lime juniper May 1, 2020, 3:12 AM

#

Like I can hop on my other account to play without getting banned
No, but you can have more than one account.

radiant halo May 1, 2020, 3:13 AM

#

What does No mean? So I cant play with multiple accounts? Just have them

lime juniper May 1, 2020, 3:14 AM

#

It means that if you switch account, it does not guarantee that the account will not be suspended. It will be suspended if you violate the terms of service, like by cheating.

radiant halo May 1, 2020, 3:14 AM

#

Nah I just mean. I want to start ranking up on my 2. account til the season ends. Thats possible?

lime juniper May 1, 2020, 3:15 AM

#

That is permitted.

faint relic May 1, 2020, 3:15 AM

#

hello

radiant halo May 1, 2020, 3:15 AM

#

Ok, thanks

polar marshBOT May 1, 2020, 3:15 AM

#

@faint relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

radiant halo May 1, 2020, 3:16 AM

#

What to do? I reported that a while ago with my id in it too but I didn't get a reply

📎 20200414_233858.jpg

vivid merlin May 1, 2020, 3:19 AM

#

@radiant halo it's a bug in the game you can report it in #old however the new update is coming out and might solve that issue

radiant halo May 1, 2020, 3:20 AM

#

@vivid merlin it wont probably

#

Like I have it for 2 years now

#

Theres a way to fix it I think. But it says I need to delete the map where it is on. I can't delete Erangel obviously

arctic cove May 1, 2020, 3:21 AM

#

Guys I tried to contact pubg support

#

They asked my to contact the Facebook support team

vivid merlin May 1, 2020, 3:22 AM

#

hm that's weird but like once again it's a bug in the game and erangel 2.0 might have fixed it whenever erangel 2.0 comes out but for the time being only reporting the issue is the best thing you can do @radiant halo

radiant halo May 1, 2020, 3:22 AM

#

Whats erangel 2.0?

crisp garden May 1, 2020, 3:22 AM

#

@arctic cove yes contact the fb team and get your account back

polar marshBOT May 1, 2020, 3:22 AM

#

@radiant halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic cove May 1, 2020, 3:23 AM

#

@crisp garden I don’t know how

crisp garden May 1, 2020, 3:23 AM

#

@@radiant halo new map erangel

arctic cove May 1, 2020, 3:23 AM

#

I’ve been trying to contact them since 2 am

vivid merlin May 1, 2020, 3:23 AM

#

@radiant halo erangel 2.0 is a new version of erangel they will release sometime this year

elfin canopy May 1, 2020, 3:26 AM

#

Hello @arctic cove, What's the issue?

arctic cove May 1, 2020, 3:27 AM

#

@elfin canopy someone hacked my Facebook account and stole my pubg account

radiant halo May 1, 2020, 3:28 AM

#

Is there a way to delete the map erangel and download it again?

elfin canopy May 1, 2020, 3:29 AM

#

In that case you've to recover your facebook account, Please refer to subpoint 2.8 of #faq for further details, @arctic cove

#

Why do you want to delete Erangel? @radiant halo

#

@radiant halo, you can try this option.

📎 IMG-20200501-WA0000.jpg

radiant halo May 1, 2020, 3:46 AM

#

I did already

#

Not working

snow cedar May 1, 2020, 3:48 AM

#

Is it a joke? I'm not gonna waste my 900 UC for a temporary skin.

📎 IMG_20200501_084639.jpg

crisp garden May 1, 2020, 3:50 AM

#

@snow cedar it means that when you spend a total of 900 uc in store/crates you gonna get that for free

snow cedar May 1, 2020, 3:52 AM

#

Yes I know! But at least it should be permanent...900 UC is something

elfin canopy May 1, 2020, 3:52 AM

#

What exactly is the issue? @radiant halo

proper rampart May 1, 2020, 3:52 AM

#

Hello , anyone can help me plzz ?

storm flumeBOT May 1, 2020, 3:53 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @proper rampart. Remember to read through #faq before asking questions in the support channels.

nova crescent May 1, 2020, 3:53 AM

#

i want a help 🌚💔

elfin canopy May 1, 2020, 3:53 AM

#

What's the issue? @nova crescent

proper rampart May 1, 2020, 3:53 AM

#

I want to report of hacker i need help !!??

polar marshBOT May 1, 2020, 3:54 AM

#

@nova crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy May 1, 2020, 3:54 AM

#

This channel is for support related queries only, @snow cedar

proper rampart May 1, 2020, 3:54 AM

#

Where is the link for the report him ?

sharp onyx May 1, 2020, 3:55 AM

#

@proper rampart
http://cheater-report.pubgm.cc

nova crescent May 1, 2020, 3:56 AM

#

📎 Screenshot_20200501_065603_com.discord.jpg

proper rampart May 1, 2020, 3:56 AM

#

I can't report there he is cloed

polar marshBOT May 1, 2020, 3:56 AM

#

@nova crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx May 1, 2020, 3:57 AM

#

@proper rampart I gave you the link, not the channel. Click on it and it will take you to another website

proper rampart May 1, 2020, 3:58 AM

#

Thank yoy

night cloak May 1, 2020, 3:59 AM

#

@nova crescent use #discord

radiant halo May 1, 2020, 4:01 AM

#

@elfin canopy

📎 Screenshot_20200430-225017_Discord.jpg

elfin canopy May 1, 2020, 4:01 AM

#

Reinstall the app again, if nothing changes, report it in #old , @radiant halo

tardy sand May 1, 2020, 4:02 AM

#

How do I report this cheater

#

📎 Screenshot_20200501_091409.jpg

#

I got video proof

crisp garden May 1, 2020, 4:03 AM

#

@tardy sand you can report them ingame or in #cheater-reports

storm flumeBOT May 1, 2020, 4:04 AM

#

Hello, @tardy sand!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tardy sand May 1, 2020, 4:06 AM

#

@crisp garden i can't send a message there

#

What is the punishment for team up in-game

vagrant onyx May 1, 2020, 4:07 AM

#

@crisp garden i can't send a message there
@tardy sand

📎 image0.png

elfin canopy May 1, 2020, 4:08 AM

#

You can report teaming up players via in-game report system.

If you want to report a hacker, you can report them in #cheater-reports , which will be reopened soon @tardy sand

wraith silo May 1, 2020, 4:12 AM

#

My ping is 500ms+ during the quarantine. Will my ping be normal after the quarantine?

tardy sand May 1, 2020, 4:17 AM

#

5171978747

storm flumeBOT May 1, 2020, 4:32 AM

#

Hello, @tardy sand!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

marble thicket May 1, 2020, 4:32 AM

#

Week 8 of Royal Pass ends in 3 days right?

elfin canopy May 1, 2020, 4:33 AM

#

You can complete rp missions till 11th May, @marble thicket

#

Season ends on 12th May.

marble thicket May 1, 2020, 4:33 AM

#

@elfin canopy why a long gap ?

elfin canopy May 1, 2020, 4:34 AM

#

It's always been there, @marble thicket

shut plaza May 1, 2020, 4:34 AM

#

how i can speak to pubg support

elfin canopy May 1, 2020, 4:34 AM

#

Hello, @shut plaza! What's the issue?

#

It depends on your ISP provider, @wraith silo. Contact them.

polar marshBOT May 1, 2020, 4:34 AM

#

@shut plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit storm May 1, 2020, 4:46 AM

#

Can I be banned for using gfx tool to enable extreme frame rate on my device?

storm flumeBOT May 1, 2020, 4:46 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @tacit storm.

tacit storm May 1, 2020, 4:47 AM

#

Can anyone here explain my question in detail? I'm not expecting answers from a bot.

crisp garden May 1, 2020, 4:48 AM

#

@tacit stormusing gfx tools is not recommended

vagrant onyx May 1, 2020, 4:48 AM

#

@tacit storm yes gfx tool and other third party app will get your account banned

tacit storm May 1, 2020, 4:50 AM

#

@vagrant onyx Many of my friends are using it from season 3, it is so confusing.

vagrant onyx May 1, 2020, 4:51 AM

#

@tacit storm if they still didn’t get banned
Someday they will get banned

cobalt axle May 1, 2020, 4:52 AM

#

How long i can increase my league in s12

#

Or till w8 ends

crimson spruce May 1, 2020, 4:52 AM

#

@lime juniper plz can we talk .. 😦

tacit storm May 1, 2020, 4:53 AM

#

@crisp garden You said it isn't recommended. But what are the consequences if someone uses it?

vagrant onyx May 1, 2020, 4:54 AM

#

@cobalt axle increase tier rank ?

cobalt axle May 1, 2020, 4:54 AM

#

Ya

vagrant onyx May 1, 2020, 4:54 AM

#

@cobalt axle you still have about 1 week

elfin canopy May 1, 2020, 4:54 AM

#

You can DM one of the admins, if it's important they'll forward it to Error, @crimson spruce

vagrant onyx May 1, 2020, 4:55 AM

#

and few days

cobalt axle May 1, 2020, 4:55 AM

#

@vagrant onyx ohh thanks i want to reace ACE thanks

crisp garden May 1, 2020, 4:55 AM

#

@tacit storm your account can get banned because these gfx tools can manipulate the game or it's functionality

crimson spruce May 1, 2020, 4:55 AM

#

Is important ! @elfin canopy and I want to talk with @lime juniper

vagrant onyx May 1, 2020, 4:55 AM

#

@cobalt axle 10-12 days after rank will stop

polar marshBOT May 1, 2020, 4:55 AM

#

@tacit storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy May 1, 2020, 4:56 AM

#

That's why I said DM one of the mods, @crimson spruce

crimson spruce May 1, 2020, 4:56 AM

#

I send 25549 mail and message in game to Tencent they don’t answer me and don’t care about my problem

crisp garden May 1, 2020, 4:57 AM

#

Idk about the odds but when the anti cheat detected that you are using gfx your account will get banned

vagrant onyx May 1, 2020, 4:57 AM

#

@crimson spruce hey
you can till @elfin canopy about it or one of mods in dm
than depend on how it is
After they will till him

crimson spruce May 1, 2020, 4:57 AM

#

Error know about what I want to talk and he see all my messages and they don’t want to answer me too 😡

elfin canopy May 1, 2020, 4:57 AM

#

What's the issue? @crimson spruce

crimson spruce May 1, 2020, 4:57 AM

#

Crew challenge

#

I send 248 message her and I’m not the only one to do that

cobalt axle May 1, 2020, 4:58 AM

#

@crisp garden but bro we are not using hacks we are just using gfx tools for reduce our lags then whats the problem!!

crimson spruce May 1, 2020, 4:58 AM

#

But all the staff don’t care about our problems

#

@elfin canopy

crisp garden May 1, 2020, 4:59 AM

#

@cobalt axle their anti cheat system detects the use of third party apps

#

If you are lagging read 4.9 in #faq

cobalt axle May 1, 2020, 4:59 AM

#

@crisp garden when i enter the game my game freeze and opens when i m dead😭
And i dont have money to buy a good device and my parents are also not supporting me

tacit storm May 1, 2020, 5:00 AM

#

My emulator gives me extreme frame rate but my phone doesn't. But both my laptop and phone have same refresh rate. Can anyone explain the reason behind this? @crisp garden @vagrant onyx

storm flumeBOT May 1, 2020, 5:00 AM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tacit storm.

crimson spruce May 1, 2020, 5:00 AM

#

So @lime juniper plz let we talk 😔

cobalt axle May 1, 2020, 5:01 AM

#

@crisp garden i just want to use gfx tools till s12 ends pls

crisp garden May 1, 2020, 5:01 AM

#

Do it at your own risk

cobalt axle May 1, 2020, 5:01 AM

#

Then i can get my account back or i had to make new???

vivid merlin May 1, 2020, 5:02 AM

#

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.@cobalt axle

elfin canopy May 1, 2020, 5:02 AM

#

I ping is enough for the person to notify, @crimson spruce

Please be patient, Error is busy right now but she'll respond to your message.

crimson spruce May 1, 2020, 5:02 AM

#

Im waiting from yesterday @elfin canopy and nothing -.-

vivid merlin May 1, 2020, 5:02 AM

#

@cobalt axle if the account gets banned for using gfx tool you most likely wont get it back and will have to make a new one so please use it at your own risk

tacit storm May 1, 2020, 5:02 AM

#

@crisp garden @vagrant onyx My emulator gives me extreme frame rate but my phone doesn't. But both my laptop and phone have same refresh rate. Can anyone explain the reason behind this?

cobalt axle May 1, 2020, 5:03 AM

#

@vivid merlin ohh thanks i will not use

#

Thanks for reply

crimson spruce May 1, 2020, 5:03 AM

#

since yesterday evening 1pm I await an answer I’m not stupid -.- @elfin canopy

elfin canopy May 1, 2020, 5:05 AM

#

Please be patient, the person is occupied atm but will get back to you asap, @crimson spruce

crisp garden May 1, 2020, 5:05 AM

#

@tacit storm It can be your phone specs

crimson spruce May 1, 2020, 5:06 AM

#

.. -.-

tacit storm May 1, 2020, 5:06 AM

#

@crisp garden what are the minimum requirements form extreme frame rate?

crimson spruce May 1, 2020, 5:07 AM

#

is that a nice way to tell me to go see somewhere else? @elfin canopy

eternal mesa May 1, 2020, 5:08 AM

#

1: game freezing
2: no communication with teammates after resetting game
3: vehicles sliding around on ice once you enter it. Teammates are able to drive it fine for some reason
4: parachute glitch spinning
5: parachute lag when you unfollow (shoots you back or forward)
6: drive/get in button doesn’t pop up right away sometimes. ESPECIALLY in arctic mode, this happens way too much
7: arctic mode - unable to move “start fire” button. That button is directly on my fire button
8: reload button doesn’t work, tap it many times and it doesn’t happen or it is happening but the person isn’t doing the action
9: sprint sometimes doesn’t cancel your lean. Sometimes it does and it for sure should... sometimes I’m sprinting and still leaning
10: actually read the reports when I do the “report” button. Because some of these I’ve been reporting every time I get them for a very long time. Do something about it for once

vivid merlin May 1, 2020, 5:09 AM

#

@eternal mesa #old

tacit storm May 1, 2020, 5:09 AM

#

Is there any way to get extreme fps on low end devices?

vivid merlin May 1, 2020, 5:10 AM

#

@tacit storm no it is not possible it would most likely crash your device if you could depending on how low end

eternal mesa May 1, 2020, 5:10 AM

#

@vivid merlin just trying to make sure you guys actually see it because the “report” button obviously doesn’t work in game 🤦🏻

vivid merlin May 1, 2020, 5:10 AM

#

if your phone doesnt show extreme fps that means your phone isnt capable of handling it and there is not a way to get extreme fps@tacit storm

tribal hawk May 1, 2020, 5:11 AM

#

@lime juniper

Its good to see you are banning cheaters manually but the cheaters never stop if you ban there 1 account they will make another account so you should ban there ip or there hardware id so that they cannot play pubg in there pc again ...

Most of cheaters are in Emulator

crisp garden May 1, 2020, 5:11 AM

#

@tacit storm try playing on high battery, and avoid overheating because it can cause your phone to lag

elfin canopy May 1, 2020, 5:13 AM

#

Please refer to subpoint 4.7 for game crashing issues.
You can try repairing and reinstalling your game for other issues you've been facing, if the issue still persists, post it in #old

#

@eternal mesa ^

crimson spruce May 1, 2020, 5:15 AM

#

what i have to say is simple.
Me and other players from different teams at REPORT cheater at the crew challenge europe FPP. some players were suspended and you told me that their teams were disqualified from the crew. except that they weren't removing final results and last night pubg gave the rewards and his 3 teams: VIB BLAYR, FLAWLESS and FADOUA received their rewards therefore dominating and warlord. I WANT TO DISQUALIFY YOU FOR GOOD TEAMS AND THAT THE RANKING AND AWARDS BE UPDATED. @lime juniper @elfin canopy

📎 image0.jpg

eternal mesa May 1, 2020, 5:16 AM

#

@elfin canopy I’ve been reporting it in game with the “report” button for quite some time now. Some of those issues for many seasons still haven’t been fixed and all those issues happen a lot. Does no one look at those reports in game or should I just be reporting in #old on discord from now on?

gritty elk May 1, 2020, 5:16 AM

#

I made an iTunes purchase but all is deducted!!!

elfin canopy May 1, 2020, 5:17 AM

#

Contact in-game support for purchase related issues, @gritty elk

#

Please be assured all the posts in #old are read and important suggestions and improvements are made accordingly, @eternal mesa

golden void May 1, 2020, 5:19 AM

#

hi i have 95 rp and if i use that season 13 card, can i get rp 100 this season?

whole kernel May 1, 2020, 5:21 AM

#

@golden void lol u can't use it now it activates in season 13

golden void May 1, 2020, 5:22 AM

#

😢

tacit storm May 1, 2020, 5:22 AM

#

@vivid merlin my device's ram and processor is powerful than that of my pc, and refresh rate is same. My emulator shows the option of extreme fps but my phone doesn't.

polar marshBOT May 1, 2020, 5:23 AM

#

@tacit storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

golden void May 1, 2020, 5:24 AM

#

@golden void lol u can't use it now it activates in season 13
@whole kernel there is option to use it

whole kernel May 1, 2020, 5:24 AM

#

@golden void try then 🤣

elfin canopy May 1, 2020, 5:25 AM

#

There's a difference between a PC and mobile processor. I believe only higher end smartphones have extreme fps, @tacit storm

PS- There's 10 years of suspension for using gfx

tacit storm May 1, 2020, 5:28 AM

#

@elfin canopy using gfx allows me to use extreme fps and games runs smoothly without any crash. It means my device is capable to handle it.

elfin canopy May 1, 2020, 5:29 AM

#

And you may receive 10 year suspension, @tacit storm

gritty elk May 1, 2020, 5:29 AM

#

Contact in-game support for purchase related issues, @gritty elk

#

@elfin canopy Contact in-game support for purchase related issues, @gritty elk

sharp onyx May 1, 2020, 5:29 AM

#

Using extreme fps causes device to heat up and consume battery faster. Therefore it might not be available in your device due to optimisation issues

elfin canopy May 1, 2020, 5:30 AM

#

Please! Don't spam and contact customer support for the matter, @gritty elk

tribal hawk May 1, 2020, 5:31 AM

#

@lime juniper

Just send me Friend request .. i am having so much of information about cheaters ..

I will give you every information for cheaters

polar marshBOT May 1, 2020, 5:32 AM

#

@tacit storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit storm May 1, 2020, 5:37 AM

#

@elfin canopy what if i use gfx tool only in custom rooms?

elfin canopy May 1, 2020, 5:38 AM

#

This is my final answer, Use of gfx leads to 10 year of suspension, @tacit storm

#

Now please move to #chat or #pubg-mobile

golden void May 1, 2020, 5:40 AM

#

pubgm_op

tacit storm May 1, 2020, 5:40 AM

#

@crisp garden @vivid merlin anti-cheat system doesn't work for rooms. Does it?

elfin canopy May 1, 2020, 5:41 AM

#

It does work for custom rooms too, @tacit storm

#

Now move to #pubg-mobile , or I may have to call a moderator.

tacit storm May 1, 2020, 5:43 AM

#

@elfin canopy are you threatening me or what? Am i spamming here? I'm just trying to clear my confusions? I'll leave this damn server after that is over. Don't act as you own this server

elfin canopy May 1, 2020, 5:44 AM

#

I've alread told you this many times, use of gfx leads to 10 years of suspension. GWmythicalFeelsSadMan

tacit storm May 1, 2020, 5:46 AM

#

@elfin canopy that conversation was already over. Now i'm talking about custom rooms and anti-cheating system. Did i mention gfx tool anywhere? Just do what you're meant to do

elfin canopy May 1, 2020, 5:46 AM

#

https://discordapp.com/channels/393088095840370689/481200416349224980/705654082366341132

@tacit storm^

tacit storm May 1, 2020, 5:48 AM

#

@elfin canopy you're so dumb. after you answered that question, i asked another question.

elfin canopy May 1, 2020, 5:49 AM

#

And I answered your that question too

coral maple May 1, 2020, 5:50 AM

#

@tacit storm please let's respect each other suspicious

tacit storm May 1, 2020, 5:50 AM

#

@elfin canopy you answered it "Now move to #pubg-mobile , or I may have to call a moderator." with this. why would you do that?

elfin canopy May 1, 2020, 5:50 AM

#

https://discordapp.com/channels/393088095840370689/481200416349224980/705655015074693131

@tacit storm^

storm flumeBOT May 1, 2020, 5:51 AM

#

Please do not use any other language aside from English in this channel, @balmy coral. Refer to #613267301243944960 for language channels.

crisp garden May 1, 2020, 5:51 AM

#

@balmy coral English only?

balmy coral May 1, 2020, 5:51 AM

#

👍

sharp onyx May 1, 2020, 5:51 AM

#

@tacit storm you asked 2 questions, and both have been answered.
The staff tries to keep this channel tidy with only support requests so that it doesnt get lost in the talking. Thats why you were asked to move to #chat chat if you didnt had any more queries.

Also, please be respectful towards staff

regal ingot May 1, 2020, 5:52 AM

#

Why we need to take approval before hosting the tournament ??

tacit storm May 1, 2020, 5:52 AM

#

I am not trying to create any scene here. Just keep your attitude within yourself

night cloak May 1, 2020, 5:52 AM

#

Move.

crisp garden May 1, 2020, 5:53 AM

#

@regal ingot if it's free you can post it in #tournaments

night cloak May 1, 2020, 5:54 AM

#

You have already created enough scene.

regal ingot May 1, 2020, 5:55 AM

#

I m asking how can we take approval to host a tourney

#

@crisp garden

crisp garden May 1, 2020, 5:56 AM

#

@regal ingot no approval needed

regal ingot May 1, 2020, 5:56 AM

#

I heard from some officals people now cant host tourney without taking approvals from admis

#

We have to fil a form to do that

balmy coral May 1, 2020, 5:57 AM

#

yes https://www.pubgmobile.com/cp/a20191127sssq/index.shtml#

#

its a one time Permit

marble adder May 1, 2020, 5:59 AM

#

Aur aguilar bhai pahchana mujhe

storm flumeBOT May 1, 2020, 5:59 AM

#

Please do not use any other language aside from English in this channel, @marble adder. Refer to #613267301243944960 for language channels.

balmy coral May 1, 2020, 5:59 AM

#

@marble adder #chat

marble adder May 1, 2020, 5:59 AM

#

Ok

regal ingot May 1, 2020, 6:00 AM

#

@balmy coral but our tourney is starting in a 2-3 days nd this forms take 15 dys as i heard

balmy coral May 1, 2020, 6:01 AM

#

it is what it is pubgm_fp

regal ingot May 1, 2020, 6:01 AM

#

how many days it take

#

can u come in vc for a min

balmy coral May 1, 2020, 6:02 AM

#

click on that link i sent and read the pubgmobile third party tournaments license terms everything is mentioned over there

marble adder May 1, 2020, 6:02 AM

#

Where is daily discord tournaments??

regal ingot May 1, 2020, 6:03 AM

#

how many it to accept the approval

marble adder May 1, 2020, 6:03 AM

#

I came through insta story

balmy coral May 1, 2020, 6:03 AM

#

@marble adder #events

regal ingot May 1, 2020, 6:03 AM

#

days*

#

@balmy coral

balmy coral May 1, 2020, 6:03 AM

#

@marble adder u mean victor's arena?

#

@regal ingot check DM

gusty grail May 1, 2020, 6:03 AM

#

How is it a friend is sending a "mystery gift" (usually a coupon)?

marble adder May 1, 2020, 6:04 AM

#

@balmy coralgot it bro thnx

balmy coral May 1, 2020, 6:04 AM

#

@marble adder welcome

dull gull May 1, 2020, 6:08 AM

#

Does anyone know how to delete PUBG Mobile account data?

balmy coral May 1, 2020, 6:10 AM

#

i dont think u can

dull gull May 1, 2020, 6:10 AM

#

That sucks doesn't it

balmy coral May 1, 2020, 6:11 AM

#

Generally online games save users game data on cloud so i dont think u can delete the data

dull gull May 1, 2020, 6:11 AM

#

Ah okay

regal ingot May 1, 2020, 6:20 AM

#

@somber solstice

#

sir i need ur help

#

@vital sluice

crisp garden May 1, 2020, 6:22 AM

#

@regal ingot is it about the tournament?

regal ingot May 1, 2020, 6:22 AM

#

yes

#

how many days it will take to approve

crisp garden May 1, 2020, 6:22 AM

#

If your tournament is free you don't need a license if your tournament is paid you need a license

regal ingot May 1, 2020, 6:22 AM

#

free entry

crisp garden May 1, 2020, 6:23 AM

#

@regal ingot then it's good

modern cape May 1, 2020, 6:23 AM

#

Bro my pubg mobile account got hacked need help

regal ingot May 1, 2020, 6:23 AM

#

then can we??

crisp garden May 1, 2020, 6:23 AM

#

@regal ingot yes as long as it's free

polar marshBOT May 1, 2020, 6:28 AM

#

@granite pawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 1, 2020, 6:31 AM

#

@elfin canopy

regal ingot May 1, 2020, 6:39 AM

#

@woven atlas

#

sir as u guys said we dont have to take permit so if an of the invited teams ask for permit so we can share ss that u just answered

lime juniper May 1, 2020, 6:49 AM

#

I am from Tencent, and here is an official statement, @regal ingot:

https://discordapp.com/channels/393088095840370689/481200416349224980/704752318905843822

regal ingot May 1, 2020, 6:54 AM

#

sir but other admin said that if it has free entry no permission is needed @lime juniper

lime juniper May 1, 2020, 6:55 AM

#

To clarify, as long as you do not make money out of the tournament, you do not need a license.

regal ingot May 1, 2020, 6:55 AM

#

okk

#

we r not making any we just sponsoring money so teams can play

lime juniper May 1, 2020, 6:58 AM

#

This form is normally intended for very big and popular tournaments, often in real life, where the organizers earn money by conducting the tournaments. If you do not earn any money out of it, no license is required.

regal ingot May 1, 2020, 6:58 AM

#

okay, but how many days it take for approval of form??

lime juniper May 1, 2020, 6:59 AM

#

That varies from application to application, but you do not need to apply in your case.

regal ingot May 1, 2020, 7:00 AM

#

but if any invited teams(orangization) questiion for permit so we can simply say that as we are not earnig anything from tourney we dont need approval?

polar marshBOT May 1, 2020, 7:00 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime juniper May 1, 2020, 7:02 AM

#

That is right.

#

You should read the terms in the link I sent you.

wicked locust May 1, 2020, 7:03 AM

#

Hi . I accidently deleted my close friend (ID:5642890715) from my friends list and our synergy lost! it was 2095. We are both sad about this and we need our synergy to come back. PLEASE HELP US!

tribal thorn May 1, 2020, 7:05 AM

#

Hi . I accidently deleted my close friend (ID:5642890715) from my friends list and our synergy lost! it was 2095. We are both sad about this and we need our synergy to come back. PLEASE HELP US!
@wicked locust It's me

#

😭

polar marshBOT May 1, 2020, 7:08 AM

#

@devout hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zealous hatch May 1, 2020, 7:15 AM

#

Hey! I got 300 character points. But not able to purchase character Sara

dawn cosmos May 1, 2020, 7:18 AM

#

Hello! When's the season ending btw?

fiery blade May 1, 2020, 7:23 AM

#

Please ban fadoua, vib blayr and flawless from the rank of crew challenge fpp Europe, the have players suspended and they got title. Please update.

polar marshBOT May 1, 2020, 7:25 AM

#

@chilly hornet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden May 1, 2020, 7:28 AM

#

@dawn cosmos season is ending in may 11th

polar marshBOT May 1, 2020, 7:28 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout hearth May 1, 2020, 7:38 AM

#

You said they will be disqualified. Nothing changed, one more season Che@ating people win a pubg dominator title and will sell it, great job guys

#

📎 image0.png

polar marshBOT May 1, 2020, 7:42 AM

#

@devout hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak May 1, 2020, 7:44 AM

#

📎 Screenshot_20200501-102135_PUBG_MOBILE.jpg

#

This is who I was talking about (:

#

Is it possible to talk to someone from the support?

manic adder May 1, 2020, 7:56 AM

#

Help

distant ridge May 1, 2020, 7:59 AM

#

📎 Screenshot_2020-05-01-13-19-45-48_dac7cc7571c39b392df64923967cf7da.png

storm flumeBOT May 1, 2020, 7:59 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @manic adder. Remember to read through #faq before asking questions in the support channels.

distant ridge May 1, 2020, 7:59 AM

#

Total conqueror hackers in bonus challenge

polar marshBOT May 1, 2020, 7:59 AM

#

@manic adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow May 1, 2020, 8:00 AM

#

@night cloak @devout hearth please forward your concern to customer support
PUBGMOBILE_CS@tencentgames.com

azure folio May 1, 2020, 8:05 AM

#

when new season 13 will start??

crisp garden May 1, 2020, 8:07 AM

#

@azure folio may 13th

night cloak May 1, 2020, 8:07 AM

#

Hi i need help

storm flumeBOT May 1, 2020, 8:07 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak May 1, 2020, 8:08 AM

#

I have finished all of my RP missions but still i cant reach to lvl 100

frosty marlin May 1, 2020, 8:08 AM

#

This thing is giving supply crate coupons instead of classic coupons just saying

📎 image0.png

#

@night cloak maybe because you buy it late

night cloak May 1, 2020, 8:09 AM

#

Thats what happend when o buy it late?

crisp garden May 1, 2020, 8:11 AM

#

@night cloak did you collect the extra 200rp for completing 10 missions?

sand path May 1, 2020, 8:11 AM

#

@night cloak did you purchase it for the first time??

night cloak May 1, 2020, 8:11 AM

#

Yes i have collected it all😢

#

I have purchase it second time

sand path May 1, 2020, 8:11 AM

#

Ummm at what rank it is?

night cloak May 1, 2020, 8:12 AM

#

I'm still 95

sand path May 1, 2020, 8:12 AM

#

Did you use the 5 extra points you get??

#

From the previous season

night cloak May 1, 2020, 8:13 AM

#

No

sand path May 1, 2020, 8:13 AM

#

Use it

#

Check inventory

night cloak May 1, 2020, 8:13 AM

#

My first purchase was on season 7 bro

sand path May 1, 2020, 8:14 AM

#

Ahh that's why it's lacking by 5

night cloak May 1, 2020, 8:14 AM

#

You need to get the 500 points?

sand path May 1, 2020, 8:15 AM

#

Yeah from the previous season.... you will have daily missions till 10th

#

So that's 30×10 = 300, if you count today

night cloak May 1, 2020, 8:16 AM

#

I cant reach 100😢

sand path May 1, 2020, 8:16 AM

#

You might have to purchase two ranks at the end....unless something arrives that gives rp points in the events.

night cloak May 1, 2020, 8:16 AM

#

Hope something arrives

#

I loved the phantom set😍

agile hollow May 1, 2020, 8:26 AM

#

will we have any falcon companion events soon? 😄 wanna get my lovely pet ❤️

woeful junco May 1, 2020, 8:26 AM

#

My Twitter id is Someone stole it how can I return the account in pubg mobile?

storm flumeBOT May 1, 2020, 8:27 AM

#

Please refer to subpoint 2.5 in #faq for further information, @woeful junco. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

coral maple May 1, 2020, 8:29 AM

#

How do I send link

regal radish May 1, 2020, 8:29 AM

#

Which website provide redeem codes

coral maple May 1, 2020, 8:29 AM

#

For this server

regal radish May 1, 2020, 8:31 AM

#

Which website provide redeem codes

night cloak May 1, 2020, 8:32 AM

#

I need help my RP is stuck at 91 all missions and RP cards are completed I bought the 600 royale pass and can’t go any farther then 91.

storm willow May 1, 2020, 8:34 AM

#

@night cloak you need to complete all daily mission and also collect weekly 200 points

night cloak May 1, 2020, 8:34 AM

#

I completed all

#

I have proof just a sec.

#

loading.

#

📎 image0.png

#

📎 image0.png

#

all proof

#

@storm willow

storm willow May 1, 2020, 8:38 AM

#

You also need to collect 200 every week by completing 10/10 mission

📎 image0.png

#

@night cloak

night cloak May 1, 2020, 8:39 AM

#

yes?

amber cedar May 1, 2020, 8:39 AM

#

Or open premium or classic crate . That each crate gives 10rp point . Purchase scraps of that from redeem section in shop from frag coins.

night cloak May 1, 2020, 8:39 AM

#

I collected them every week

storm willow May 1, 2020, 8:40 AM

#

I think you should have spend some in RP crates

night cloak May 1, 2020, 8:40 AM

#

true but it’s going to be difficult since I don’t really buy stuff in PUBG

#

I just buy the 600 royale pass and grind up

storm willow May 1, 2020, 8:41 AM

#

Do the math and Add all the points @night cloak

night cloak May 1, 2020, 8:41 AM

#

875 points needed?

storm willow May 1, 2020, 8:42 AM

#

Did you purchase RP crate ?

night cloak May 1, 2020, 8:42 AM

#

wym by that?

#

The 2nd anniversary?

storm willow May 1, 2020, 8:43 AM

#

Yeah

night cloak May 1, 2020, 8:44 AM

#

I did

#

No @storm willow

#

📎 image0.png

storm willow May 1, 2020, 8:46 AM

#

@night cloak add all the points from week 1 to week 8 and see how many level you can progress

night cloak May 1, 2020, 8:47 AM

#

it’s all the missions completed

#

tencent is better for you than hackers to win

#

Thanks for crew challenge

storm willow May 1, 2020, 8:50 AM

#

With daily mission and weekly 200 included ?

jade zinc May 1, 2020, 8:51 AM

#

Hi

storm willow May 1, 2020, 8:51 AM

#

@nova iris he should have missed weekly 200 points

storm flumeBOT May 1, 2020, 8:51 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @jade zinc. Remember to read through #faq before asking questions in the support channels.

storm willow May 1, 2020, 8:52 AM

#

I mean the user who stuck in 91

#

Yeah correct

icy dune May 1, 2020, 8:55 AM

#

@storm willow Who can be asked about the account?

storm willow May 1, 2020, 8:56 AM

#

@icy dune can you explain the issue ?

icy dune May 1, 2020, 8:59 AM

#

I want to discuss whether it's possible to see where my account used part-way software or game bugs by mistake.

polar marshBOT May 1, 2020, 9:01 AM

#

@icy dune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stiff vault May 1, 2020, 9:01 AM

#

Why is PUBGML not supporting Sweden? And if I use VPN and choose any country will I be able to download and play PUBGML? @somber solstice

night cloak May 1, 2020, 9:02 AM

#

Very nice support!!!!!

devout hearth May 1, 2020, 9:04 AM

#

@night cloak they are useless

polar marshBOT May 1, 2020, 9:08 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout hearth May 1, 2020, 9:10 AM

#

Those clowns 🤡

polar marshBOT May 1, 2020, 9:11 AM

#

@fiery blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crimson spruce May 1, 2020, 9:11 AM

#

@lime juniper wtf omg why you don’t answer

nocturne shale May 1, 2020, 9:11 AM

#

Pubg my Account is hacked by someobe

#

Someone

#

Plz help me

crisp garden May 1, 2020, 9:12 AM

#

@nocturne shale can you still access the account?

nocturne shale May 1, 2020, 9:12 AM

#

No

crisp garden May 1, 2020, 9:12 AM

#

Your social media was hacked?

nocturne shale May 1, 2020, 9:12 AM

#

Yes

#

FB

crisp garden May 1, 2020, 9:13 AM

#

@nocturne shale read 2.8 #faq

devout hearth May 1, 2020, 9:15 AM

#

One of the biggest app/game played on mobile, and the worse staff/devs 😩😩

queen trail May 1, 2020, 9:17 AM

#

Please help me pubg support my account has been scammed I spend 1 to 3 lakh on that account please help me to get my account back

crimson spruce May 1, 2020, 9:17 AM

#

The staff don’t care

crisp garden May 1, 2020, 9:18 AM

#

@queen trail what happened

cosmic cape May 1, 2020, 9:20 AM

#

I want to become a beta tester

queen trail May 1, 2020, 9:21 AM

#

@crisp garden my account got hacked know I'm not able to open my account in my phone

crisp garden May 1, 2020, 9:21 AM

#

@queen trail how did your account get hacked?

cosmic cape May 1, 2020, 9:21 AM

#

@crisp garden can I be a beta tester?

crisp garden May 1, 2020, 9:22 AM

#

@cosmic cape only selected people can. But you can apply

queen trail May 1, 2020, 9:22 AM

#

@crisp garden I don't know yesterday morning I was not able to open my account

cosmic cape May 1, 2020, 9:22 AM

#

How?

#

?

queen trail May 1, 2020, 9:31 AM

#

@crisp garden. Help

storm flumeBOT May 1, 2020, 9:31 AM

#

You can apply for the PUBG MOBILE beta program here, @cosmic cape:

:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

storm willow May 1, 2020, 9:32 AM

#

@queen trail do you have access to atleast one linked account ?

#

If so follow #faq 2.5

queen trail May 1, 2020, 9:33 AM

#

No bro I didn't remember that email password which I made to linked from 2nd @storm willow

storm willow May 1, 2020, 9:34 AM

#

Try contacting customer support PUBGMOBILE_CS@tencentgames.com

#

Apply for via the link in #discord (pinned message) @ruby spire

crimson spruce May 1, 2020, 9:35 AM

#

Costomer are 0

📎 image0.png

#

@lime juniper omg 😱 answer us we send 5478 message and u don’t care about us

storm willow May 1, 2020, 9:38 AM

#

@crimson spruce she will answer when free. Might be busy now.

fiery blade May 1, 2020, 9:38 AM

#

@crimson spruce she will answer when free. Might be busy now.
@storm willow i Hope so, it's frustrating and very not professional.

cosmic cape May 1, 2020, 9:41 AM

#

Thanks @crisp garden

crimson spruce May 1, 2020, 9:41 AM

#

@storm willow don’t say that I’m waiting for yesterday

#

And u always told me wait wait wait she’s busy -.- I’m not stupid and I see they don’t want to answer us

devout hearth May 1, 2020, 9:42 AM

#

She won’t answer

crimson spruce May 1, 2020, 9:42 AM

#

@fiery blade bro they don’t wanna answer she don’t care yesterday see said same wait she’s busy and 1 hours after I see them answer to other people

devout hearth May 1, 2020, 9:43 AM

#

U sent message to tell us that they are disqualified but they still got tags

crimson spruce May 1, 2020, 9:43 AM

#

it's very professional to ignore players

night cloak May 1, 2020, 9:43 AM

#

I uninstall the game because it makes no sense to waste time on this game

fiery blade May 1, 2020, 9:43 AM

#

@crimson spruce i know bro, support don't care about us, this game Is going to die.

storm willow May 1, 2020, 9:44 AM

#

Please have your discussion in #pubg-mobile

night cloak May 1, 2020, 9:44 AM

#

@storm willow please answer

devout hearth May 1, 2020, 9:44 AM

#

Sadly they protect all those Arabs cheaters cuz they put money into the game

fiery blade May 1, 2020, 9:44 AM

#

No, support may can help..oh..they don't care

night cloak May 1, 2020, 9:44 AM

#

for honest crew

fiery blade May 1, 2020, 9:44 AM

#

@storm willow be professional, not only a word maker.

#

Like all the support.

crimson spruce May 1, 2020, 9:45 AM

#

they are good to tell you wait or send you a bot to answer you. or better tell you to send an email tencent worse than another bot answers you @fiery blade

night cloak May 1, 2020, 9:45 AM

#

better let cheaters top 1 than honest players. Tencent best comunitty

#

📎 IMG-20200501-WA0026.jpg

fiery blade May 1, 2020, 9:46 AM

#

@crimson spruce i've send a lot of email too Bro, every single time the bot reply to me ahhaahaha

crimson spruce May 1, 2020, 9:46 AM

#

Me too lol

devout hearth May 1, 2020, 9:46 AM

#

All Arabs aren’t cheaters but all cheaters are Arabs

fiery blade May 1, 2020, 9:46 AM

#

Very trash, op support

crimson spruce May 1, 2020, 9:47 AM

#

I want pmc for the next crew me too if the support was like this with cheater -.-

fiery blade May 1, 2020, 9:47 AM

#

Please support give me lesson to how became very bad person like you

night cloak May 1, 2020, 9:47 AM

#

In next season I will buy cheats for crew challange

fiery blade May 1, 2020, 9:47 AM

#

I want pmc for the next crew me too if the support was like this with cheater -.-
@crimson spruce naaah, next cc cheat and dominator 100%

#

This Is the way

#

They protect cheaters and not honest player

crisp garden May 1, 2020, 9:48 AM

#

For conversations go to #chat or #pubg-mobile this is only for support

fiery blade May 1, 2020, 9:48 AM

#

The support don't care about anyone, this Is the general chat

#

🤥

night cloak May 1, 2020, 9:48 AM

#

@crisp garden answer to our questions

devout hearth May 1, 2020, 9:48 AM

#

Where did he sent those sD

fiery blade May 1, 2020, 9:49 AM

#

This Is the funny chat

storm willow May 1, 2020, 9:49 AM

#

I already answered.. wait for Errors response.
You guys are making me think that getting reports in discord is a mistake. May be you guys should have reverted to ingame report function. We are doing all this on free time. We forward the reports and the security teams takes action. We update those responses to you.
You guys need to chill and wait for the response from Error or contact Ingame customer support.

night cloak May 1, 2020, 9:49 AM

#

Error are listening music on Spotify

storm willow May 1, 2020, 9:49 AM

#

And please move to #pubg-mobile no more discussions here.

devout hearth May 1, 2020, 9:50 AM

#

Can u give us the discord of someone from security team

fiery blade May 1, 2020, 9:50 AM

#

I already answered.. wait for Errors response.

You guys are making me think that getting reports in discord is a mistake. May be you guys should have reverted to ingame report function. We are doing all this on free time. We forward the reports and the security teams takes action. We update those responses to you.
You guys need to chill and wait for the response from Error or contact Ingame customer support.
@storm willow i have contacted every single support and no one reply to me, this Is professional for you?

storm willow May 1, 2020, 9:50 AM

#

They are not here. You may need to use PUBGMOBILE_CS@tencentgames.com

crimson spruce May 1, 2020, 9:50 AM

#

if you are not a little silly you should see that we are looking for help from the support. so don't come up with ways to find out what you're talking about @crisp garden

#

@storm willow gg the support 👏👏👏

📎 image0.png

#

Is bot -.- we are not stupid 🤖

storm willow May 1, 2020, 9:51 AM

#

@fiery blade you should ask such questions to official customer support.

fiery blade May 1, 2020, 9:51 AM

#

They are not here. You may need to use PUBGMOBILE_CS@tencentgames.com
@storm willow i've sent 100 email to this support, every single time bot reply to me.

crisp garden May 1, 2020, 9:51 AM

#

Wait for her response lmao because you guys think you're the only one that needs help

fiery blade May 1, 2020, 9:51 AM

#

Cause Tencent Say that they was going to disqualify crew with cheaters but today they assign rewards

night cloak May 1, 2020, 9:51 AM

#

@crisp garden We have been contacting support for a week and it is not responding

fiery blade May 1, 2020, 9:52 AM

#

No sense

#

Tencent Is liyng to use, Is simply

#

Like everyone that Need help like us

storm willow May 1, 2020, 9:52 AM

#

Please stop bringing in this discussion again. Wait for Error response. If you continue to do the same, I’m sorry I may need to mute you.

sand path May 1, 2020, 9:52 AM

#

Please stop, I'm sure that Error has got your messages and is looking into it....stop with the flooding and wait for their reply. @fiery blade@night cloak@crimson spruce

fiery blade May 1, 2020, 9:53 AM

#

Ok, i'm going to stop, thanks for the help, another time useless, have a good day!

storm willow May 1, 2020, 9:53 AM

#

Spamming here won’t help, instead you need to wait.

reef cove May 1, 2020, 9:54 AM

#

Tencent banned hackers, but didn’t ban hackers crew’s, I must be dominator, but now im warlord, best game in da world thx u

night cloak May 1, 2020, 9:57 AM

#

thanks for calling the team, I ate s hit very tasty

reef cove May 1, 2020, 9:58 AM

#

Can’t wait for see hackers on pedestal on erangel island😍😍😍

storm willow May 1, 2020, 9:58 AM

#

Move to #pubg-mobile

night cloak May 1, 2020, 9:58 AM

#

my idols, I will root for them

storm flumeBOT May 1, 2020, 9:58 AM

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Please do not use any other language aside from English in this channel, @mental crest. Refer to #613267301243944960 for language channels.

mental crest May 1, 2020, 9:59 AM

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Ok

night cloak May 1, 2020, 9:59 AM

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Dominatooooor thx

trim cargo May 1, 2020, 10:02 AM

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when does season 13 drop?

dull swan May 1, 2020, 10:07 AM

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👍

devout bison May 1, 2020, 10:08 AM

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Is this the right email of tencent?? My account was stolen and i get no any help i will get crazy

📎 image0.png

storm willow May 1, 2020, 10:08 AM

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PUBGMOBILE_CS@tencentgames.com @devout bison

devout bison May 1, 2020, 10:08 AM

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Thank u so much!!!

storm willow May 1, 2020, 10:08 AM

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@nova iris how can I help you ?

storm flumeBOT May 1, 2020, 10:10 AM

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You can apply for the PUBG MOBILE beta program here, :

:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

storm willow May 1, 2020, 10:10 AM

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@nova iris can you send that message link ?

crisp garden May 1, 2020, 10:10 AM

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I messaged that link and it's that forms

plain bone May 1, 2020, 10:10 AM

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hey need help

sand path May 1, 2020, 10:11 AM

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That is discord cache @nova iris, restart discord, it will disappear

storm flumeBOT May 1, 2020, 10:11 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @plain bone. Remember to read through #faq before asking questions in the support channels.

plain bone May 1, 2020, 10:12 AM

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i am getting high ping when enemies near of during fighting and when i am moving or alone getting good ping what is the issue?

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@night cloak help bro

night cloak May 1, 2020, 10:21 AM

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hello i need help my account is gone 🥺

storm flumeBOT May 1, 2020, 10:22 AM

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Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak May 1, 2020, 10:22 AM

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https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723 @plain bone

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😑

kindred zephyr May 1, 2020, 10:28 AM

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Where to report pubg hacks YouTube channel?

normal fulcrum May 1, 2020, 10:29 AM

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@sand path pubgm_this

storm flumeBOT May 1, 2020, 10:30 AM

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Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @kindred zephyr:

:white_small_square: http://bit.ly/37Lgfbm

sand path May 1, 2020, 10:30 AM

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If live...dm me @kindred zephyr

kindred zephyr May 1, 2020, 10:31 AM

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It's not live stream channel but hack promotion channel

sand path May 1, 2020, 10:31 AM

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Use that form

kindred zephyr May 1, 2020, 10:31 AM

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Ok

night cloak May 1, 2020, 10:34 AM

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Can you stop people from getting scammed for free items like uc and skins

crisp garden May 1, 2020, 10:35 AM

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@night cloak you can report people in #discord if they are scamming in this server

night cloak May 1, 2020, 10:36 AM

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Okay

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But is it possible to add an anti scam report thing ingame

normal fulcrum May 1, 2020, 10:37 AM

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@night cloak No. People should be smart enough not to fall for scams