questions

[vagrant onyx]

@tidal wasp that sometime happen
Its like its happen randoms and the time you don’t know it

also please check this

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

@viscid iris hey what is it ?

[steady leaf]

My brother, my account is linked to a beautiful account and a Facebook account and the extension of a beautiful account only, but the rest of the Facebook account I have and the game is open to him I want to cancel its association with Jamil and keep Facebook

[vagrant onyx]

@steady leaf i think i answers you
its not possible to cancel

[polar marsh]

@viscid iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[icy pine]

@vagrant onyx i forgot to tell you that i tried to use VPN and it worked but i don't like to play with VPN's when it logged it i turned off vpn and before it say request timed out and please login again In the section that we can choose server in the ping was 63 So is this gonna change something or i just have to wait?

[vagrant onyx]

@icy pine yes
notice vpn might get your game to be high ping ( some of it does )

Also remember

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

( its happen randoms the time you don’t know )

[icy pine]

Ok Thank you for Your Help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@steel thunder are you still getting the same message?
Refer #faq 1.5

[surreal geode]

Why can't I get sharpshooter achievement I'm killing 3 enemies with headshots in a row and I'm diamond 5 rank

I even killed 6 campers in bootcamp with awm In a row

[willow burrow]

When the new update

[wind marsh]

Has anyone fixed the loading screen bug

I just can't load the game

[hot bay]

whhhhhhyyyyyy !!!!!
i didn't use any hacks

[fathom plover]

@surreal geode you mustn't miss a shot

[surreal geode]

I didnt

[fathom plover]

I mean like after killing first enemy. You mustn't shoot but use a sniper to get a 2nd and 3rd kill like that

[sharp onyx]

@surreal geode So, for the deadeye achievement, the requirements are as follows:

1. Kill 3 enemies
2. Enemies should be atleast 50 metres from you
3. Use ONLY one shot per enemy
4. The killing shot should be a hedshot
5. The 3 shots should be consecutive with no other bullet fired in between

[mighty rock]

How much time do they need I have been for more than 20 days and have not received a response

[night cloak]

I still haven’t gotten the firepower for the event

[sharp onyx]

@mighty rock Currently the Customer Service staff operations have been affected due to the pandemic problem. Please be patient. If you followed the instruction correctly, you will get a reply back.
Also, please note that sometimes it even takes upto 90 days for a reply.
Sorry for the inconvenience

[night cloak]

I have gotten no firepower from the games today or yesterday

This happened yesterday and today

[mighty rock]

The automatic response cannot solve my problem. I will be patient, but we are your customers and not Facebook clients. I hope you will not comment on our problems with other software.

[sharp onyx]

@mighty rock The discord staff is different than the in-game support staff. And the software is just a means to help you make them understand your situation better

I hope you can understand

[night cloak]

2 days I’ve waited for a response on what has been happening to the event for me

[night hedge]

Why did yall decrease the Kar98 damage? And increase Uzi Range when hip fire,

[sharp onyx]

@night cloak Did you contact in game customer service as was suggested to you?
.
.
@night hedge Please read patch notes carefully. As such, there is no damage increase for kar98. However, in tdm it was a slight buff.
Feel free to provide suggestions in #old

[night cloak]

Yep

[sharp onyx]

Yep
Then please wait for their response

[night cloak]

I have talked to them about problems in the past, I never get a response

[blazing saddle]

@night cloak It may take up to 1 or 2 weeks before they give a reply due to the sheer number of support tickets being issued every day. Kindly be patient and wait for their response.

[gusty crypt]

Can someone solve my problem...
Whenever I start a tdm match or ranked arena or arena training, players are invisible...

There are no players at all..After sometime like 10-15 kills they come

[steel thunder]

yes i get the same message @sharp onyx

I also got the screenshot

[gusty crypt]

If I go out of my place they kill me

[blazing saddle]

Have you tried using the Repair Client option on the login screen, @gusty crypt?

[gusty crypt]

Yes @blazing saddle

I tried everything @blazing saddle

[blazing saddle]

Which option did you click in the Repair Client?

[gusty crypt]

Routine

[thick yew]

Any updates on the Oceania server for the May update? Can we expect it or not?

[steel thunder]

I don't know that much English, I can't read them, I guess I can't play pubg mobile again @sharp onyx

[blazing saddle]

@thick yew No such public information as of yet. Keep an eye on the #news channel for game-related announcements.

[gusty crypt]

Please solve my problem @blazing saddle

Please....

I want to push rank in Arena @blazing saddle

And I am facing this problem

[blazing saddle]

@gusty crypt Try the last option. Make sure you take a screenshot of your sensitivity settings and Custom HUD before repairing.

[gusty crypt]

Ok trying now..

[steel thunder]

are you authorized @blazing saddle

so can you help me

[blazing saddle]

@steel thunder What do you mean by that? Do you require any assistance?

[sharp onyx]

@steel thunder I will talk you through the process, hold on

[upper zephyr]

When comes pubg 0.18 update??

[polar marsh]

@hot bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We currently do not have a specific release date for the upcoming update, @upper zephyr. Once we do, we will publish further information in #news.

[upper zephyr]

Ok brothers thanks

[sharp onyx]

@steel thunder ok. Just to make sure, you tried clearing cache of "google playstore", right?

[steel thunder]

Yes

I cleaned it, if you want I can take a photo

[sharp onyx]

No, I dont need a photo, yet.

Can you try clearing the data this time? You will have to update the playstore first after that

[gusty crypt]

@blazing saddle the last one is resourse repair dude..

Repair resources

What should I do? 😫

[sharp onyx]

Click on that and execute the repair

[gusty crypt]

@sharp onyx I did it..

Still same problem...

@sharp onyx please solve my problem

[sharp onyx]

@blazing saddle is handling your case, @gusty crypt
He will assist you better

[steel thunder]

delete data? I do not understand

[gusty crypt]

Oh ok.

@blazing saddle What should I do next?

[sharp onyx]

@steel thunder where you saw the "clear cache" option, there is also a "clear data" option

[blazing saddle]

@gusty crypt No, not that. The one which says Initialization.

[gusty crypt]

Oh..

@blazing saddle ok..

@blazing saddle it selected all options..

[steel thunder]

yes I did

[blazing saddle]

Yes, go ahead with it, @gusty crypt.

[steel thunder]

google play is reset

[gusty crypt]

@blazing saddle no bro..It didn't solve

Still the same

[blazing saddle]

Can you give me your device details?

[gusty crypt]

Yeah sure..

[sharp onyx]

@steel thunder ok. Try downloading it now

[gusty crypt]

Android version 9

Processor 2.0 Ghz, Snap dragon 675 octa-core

Ram 8 GB

[steel thunder]

If it doesn't load now, there is a problem on the phone, right?

[gusty crypt]

Phone storage 128 GB

Model number Vivo 1919

[carmine cedar]

I have a problem a big problem during the movement while playing knowing that I am using the Huawei Nova 5 t phone which is a powerful device that supports high-resolution games like pubg mobile completely, but when I open the game I have a problem with break in the movement and in order to fix that amendment I had to use programs like the GFX tools in order to be improved That performance

[polar marsh]

@gusty crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@steel thunder well, there are still a few more things we can try. Let me know if that didnt work out

[steel thunder]

hmm ok thanks i will inform you tomorrow morning

[blazing saddle]

@gusty crypt Thank you. I would suggest you reinstall the game if repairing has not helped you. Make sure to force close all background applications before running the game. If this does not help at all, please contact the customer support team in-game or at [e-mail]

[gusty crypt]

Yeah..

[broken minnow]

Update Is Today??

[gusty crypt]

They sent me this @blazing saddle

[blazing saddle]

You contacted the incorrect email. Use the one I provided above.

[carmine cedar]

Can anyone help me with my problem?

[gusty crypt]

Oh ok.. @blazing saddle

[blazing saddle]

Yes, @carmine cedar?

[carmine cedar]

@blazing saddle
I have a problem a big problem during the movement while playing knowing that I am using the Huawei Nova 5 t phone which is a powerful device that supports high-resolution games like pubg mobile completely, but when I open the game I have a problem with break in the movement and in order to fix that amendment I had to use programs like the GFX tools in order to be improved That performance

[gusty crypt]

@blazing saddle I will let you know once I emailed them..

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @carmine cedar.

[sharp onyx]

@broken minnow
We currently do not have any information regarding the update. Please keep an eye on #news for notifications

[gusty crypt]

@blazing saddle Emailed them dude. How much time should I wait for their response?

[blazing saddle]

It may take some time before they give a reply due to a large number of requests being issued everyday. Kindly be patient and wait for their response.

[gusty crypt]

@blazing saddle They closed the issue..😫

😢

[steady leaf]

What is the solution, the account is completely stolen

[gusty crypt]

😭

@blazing saddle Dude..

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @steady leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[blazing saddle]

@gusty crypt Follow the instructions.

[gusty crypt]

@blazing saddle which one bro?

@blazing saddle after that I got this

@blazing saddle u there dude?

@blazing saddle there is a bot, it keeps on sending the same message whatever I post... I don't know what to do

[sharp onyx]

@gusty crypt Dont use the reply button. Compose a new email and paste the email address in there

[gusty crypt]

@sharp onyx yeah just did that

[sharp onyx]

@outer oriole try sending a few messages in #chat . Then try the command again

[blazing saddle]

Please follow these instructions and wait for response.

[gusty crypt]

I explained my whole problem there, in the help and support

Many times

There is no real person out there..

It messages me like if I use TDM, it gives me the tdm related issues

If I use rank, it gives rank related issues...etc

@blazing saddle Then I tried logging with a new account, then everything was fine..

😭

@blazing saddle Please can you talk with the support team..?

@blazing saddle u there bro?

[polar marsh]

@solar gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@gusty crypt You have to select appropriate response with bot, if you select everything properly, you will get connected to cud support

[glass kelp]

I haven't miss any day I have login straight way from 2months but still my achievement is not completed

@normal fulcrumsir can you help me with this

[normal fulcrum]

@glass kelp Scroll up and you will see your current login streak

[night cloak]

Server are slow again

[glass kelp]

@normal fulcrumi didn't get it

[storm flume]

Hello, @pliant kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@glass kelp Can you share a screenshot of your current streak?

[glass kelp]

It's my current pic

And what is login streak

[gusty crypt]

@normal fulcrum I selected appropriate one only...

I am dying...

[normal fulcrum]

@glass kelp This

[gusty crypt]

@normal fulcrum bro please do something

[glass kelp]

This one @normal fulcrum

[crisp garden]

@glass kelp that's why you only have 11 days streak

[glass kelp]

So how can I increase it

[crisp garden]

Login everyday if you miss one day it will go back to 0

[glass kelp]

By only login

Do I need to collect an thing like login reward

@crisp garden

[sharp onyx]

No, just login is enough

[normal fulcrum]

@gusty crypt You can contact them on [e-mail]

[glass kelp]

Ok

Thanks you so much

[crimson spruce]

Hello @lime juniper we talk plz 2 minutes

[night cloak]

Please do take the conversations in a discussion channel. Thank you
@crimson spruce

[marsh gust]

Whats the best way to contact pubgm support? I lost access to my pubg account

[storm flume]

You can contact the customer service via the game settings, @marsh gust. Refer to subpoint 5.3 in #faq for further instructions.

[marsh gust]

The problem is that Ill need a different account to do that because I cant access my account. Is there someone I could please talk to?

[sand path]

You can contact customer service from the login screen or mail them at :-
[e-mail]

[marsh gust]

Thank you Nero. Is there any way to have a chat with them though? to completely explain the situation? I just joined this server so Im clueless atm

[sand path]

Write a brief letter formally with all the proofs you have and hope for the best. @marsh gust

[night cloak]

Can i get the link to report youtubers

Promoting hacks

[marsh gust]

Thank you. Much appreciated.

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

[oblique timber]

Do something about hackers in bonus challenge

[vagrant onyx]

@oblique timber report them in game

[oblique timber]

They are so many

[storm flume]

Hello, @oblique timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[oblique timber]

And reporting ain't working that fast

[night cloak]

If you have video evidences feel free to add that in #cheater-reports once it reopens. Also follow the format in there @oblique timber

[crimson spruce]

@night cloak the #cheater-reports was close

[night cloak]

It will be reopening soon

[crimson spruce]

The final crew was tonight and cheater gonna wine the crew lol 😂

U think u can suspend this cheater before the final @night cloak

[sand path]

Sa....

[twin river]

5139121911

My account is being used without the reinstatement of the hacker

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @twin river. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[twin river]

My account is being used without the hacker's reinstatement, please make sure

[sand path]

https://discord.gg/pubgm-mena
@twin river

That crew, including some others, has already been recorded and will be looked at, @devout hearth. The rest is out of my hands.
@crimson spruce

[jade prawn]

@sand path Hello there. I cannot change my account's location settings in Game Settings. There is no such option. what should I do?

[sand path]

You can't find it ..or your preferred location is not showing up?@jade prawn

[jade prawn]

My Location in the game is set in Poland. However, this should be set incorrectly Automatic. This location settings I need to do my Turkey. For this reason, I cannot attend the events. There is no option to change location in settings

[sand path]

Switch to data network and try

[jade prawn]

Frankly, I tried everything. I used every internet network on Android device and tested different accounts. This option does not only appear on the account I play. Appears on another account

@sand path Frankly, I tried everything. I used every internet network on Android device and tested different accounts. This option does not only appear on the account I play. Appears on another account

[sand path]

Can you post a screenshot?

[frozen schooner]

damn i met a hacker on my random match! but in first match i didn't catch him coz we died in a rush play.. after that they invited me and i catch him he is using hack now I'm scared! i reported him!! will i get banned!!🥶 i hate those noobs!!

[jade prawn]

Let me give you a fully understandable proof that I will show you through the settings of another account with my own account. Please Wait

[storm flume]

Hello, @frozen schooner!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sand path]

And no, you won't be banned unless you're doing it frequently

[jade prawn]

@sand path

[red thistle]

When is Miramar 2.0 coming?

[storm flume]

We currently do not have a specific release date for the upcoming update, @red thistle. Once we do, we will publish further information in #news.

[jade prawn]

I would be very happy if the problem can be solved. I can't attend any Events

[sand path]

You can only change it once every 180 days. @jade prawn

[lucid ember]

hi

[lethal niche]

Hii

[night cloak]

hi

[lucid ember]

super, how are you guys. 😊

[lethal niche]

Is anyone speak Chinese????

[night cloak]

indian

[jade prawn]

I'll say something. I received the 180-Day Login Performance today. But I still can't change it. This account has more than 180 days but I never changed it

[lethal niche]

@lucid ember quarantine is so boring

[lucid ember]

my friend is Chinese

[sand path]

Please be advised, this channel is intended for support matter related to the game

[night cloak]

yeah @sand path

[lucid ember]

yes.

[sand path]

@jade prawn switch to data network. And if you are in turkey, Turkey will appear.

[night cloak]

@lethal niche no only English in here

[jade prawn]

OK. I'm trying the way you say right now

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sand path]

Let me know if it didn't work. @jade prawn

[night cloak]

i'm good with that

[sand path]

Go to #pubg-mobile

[jade prawn]

Sorry, sir. I'm in the same situation

[radiant citrus]

Realease date of 0.18.0

[night cloak]

In May

[jade prawn]

@sand path Sorry did not happen

[sand path]

Can you post a screenshot?

Are you in Turkey right now??

[jade prawn]

Yes, I use the Internet Connection Turkey Links

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[sand path]

Try logging out clearing cache then login with data network. @jade prawn

[night cloak]

I lost my pubg account

@smoky gorge #matches

[sand path]

Oh the switch button isn't appearing?

[night cloak]

@night cloak could you please explain that

[jade prawn]

But when I log in with another account, I can see this option

[sand path]

Its hasn't been 180 days

That's why I think

[night cloak]

@night cloak instagram has disabled my account and my Facebook account
Now I'm not open my pubg account please help me

[sand path]

Second login option??

[jade prawn]

Sir I'm sure of myself I'm sure it's been over 180 days. I haven't changed any positions since I opened the first Account. I also received a 180-day login award today, and some days have passed since I haven't even entered the game, sir.

[night cloak]

I have no

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand path]

It should appear tomorrow then @jade prawn

Otherwise logut > repair >routine repair

[jade prawn]

OK. If I don't meet tomorrow, can I reach you again here?

I made repairs. But Same

[muted canyon]

0.18.0 release date

[night cloak]

@muted canyon May

[muted canyon]

@night cloak date??

[onyx cairn]

Soon, watch out for #news.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jade prawn.

[jade prawn]

Is there anything I can do about this?

[proven scaffold]

Sir I'm sure of myself I'm sure it's been over 180 days. I haven't changed any positions since I opened the first Account. I also received a 180-day login award today, and some days have passed since I haven't even entered the game, sir.
@jade prawn
May be Your account is Registered in European Union that's why you are unable to change location

[jade prawn]

I cannot take advantage of any activity. Is there no other way to change location

[proven scaffold]

@jade prawn can you put screenshot in English language?

[proven scaffold]

@jade prawn yes it is Registered in European Union country and so you will not be able to change location

[jade prawn]

Okey 😠

[shadow turret]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @shadow turret. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@shadow turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Fix your DAMN GAME. I LOST 40 points in ranked TDM because I had server disconnection yet I had perfect connection . Like seriously..

Does anyone have an idea how to push rank faster in arena ??

am getting less than 20 point with 12-16 kills

[sand path]

This feature is new and this is basically a test run...please feel to post your opinions in #old @night cloak @night cloak

[night cloak]

Ok

[tiny thistle]

I have reached top 1000 in ranked arena but should i maintain my rank or i just have to get till top 1000 and it will be fine if my rank reduces ?

[sand path]

Maintain the rank if you didn't get the title. @tiny thistle

[polar marsh]

@fervent swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tiny thistle]

@sand path maintaining rank till 3rd may 😵

[amber cedar]

Any news about new update date? @night cloak or from where i can get news

[sand path]

@fervent swallow Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[storm flume]

We currently do not have a specific release date for the upcoming update, @amber cedar. Once we do, we will publish further information in #news.

[storm flume]

Please refer to this channel's pinned messages for further information, @leaden coyote:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[digital forge]

All are saying that 0.18.0 update Will release today but it doesn't come. Should this update come this month or next month?

[storm flume]

We currently do not have a specific release date for the upcoming update, @digital forge. Once we do, we will publish further information in #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense shell]

Add a p90 cmon you know you wanne

[sand path]

#old

[frozen sparrow]

@sand path

@sand path How many Character voucher will we get in total to buy carlo?

[sand path]

No information about that

[frozen sparrow]

Tell me🥺

[night cloak]

i think a total of 1k to 1.2k or something @frozen sparrow

[inland dust]

@night cloak one sec #discord pls?

[dense shell]

Add a p90

[night cloak]

@inland dust waiting for an official reply

@dense shell suggestions are welcomed in #old

[young yacht]

what are the official ways to purchase uc?

[night cloak]

in-game and from this website
https://www.pubgmobile.com/pay
@young yacht

[young yacht]

Ty @night cloak

[night cloak]

welcome

[fathom plover]

@night cloak can I dm you? I have an issue

[polar marsh]

@harsh jackal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusky yarrow]

@night cloak i need help

[night cloak]

please do state the issue

[dusky yarrow]

When will weekly report again come?

Hlw? @night cloak

[night cloak]

@dusky yarrow not sure about that.
keep an eye in the events in-game

[dusky yarrow]

Oh i should ask someone else

[sand path]

I think its every Sunday.@dusky yarrow

[dusky yarrow]

Oh i ahould ask arcnyte

@night cloak When will weekly report again come?

[night cloak]

@dusky yarrow as nero said its in the weekends usually Sunday

[dusky yarrow]

So how many indian voucher will I get as i m in ace?

Nah its real

He is a pro

He's name is hacker

[rustic bough]

2889 kd

The mother of all cheaters

[night cloak]

@rustic bough do you have his character ID

[rustic bough]

No

My friend shared it to me

Lemme ask him

[night cloak]

ok

[gray gate]

Why do i get muted when i just send the team recruitment once

[smoky tangle]

How to decrease only gun sound in pubg?

[royal salmon]

no can't do

[toxic blade]

where's the update

[crisp garden]

@toxic blade mid may

[toxic blade]

ouch

so the media is lying

[crisp garden]

Some players have pubg beta

[sand path]

@smoky tangle reduce Sfx

[storm flume]

We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.

[zenith glen]

Hi guys

I need help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zenith glen. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Will my team lose points we tried to play classic and we couldn't load in? We tried 5 different times

I think Vikendi map is broken.

[azure hatch]

@lime juniper hello please remove strike from odisha gamer please

[sand path]

Its already being processed by YouTube

@night cloak unfortunately yes

[azure hatch]

@sand path but its been 4 days but strikes didn't removed

[night cloak]

Weird..

[azure hatch]

3 days left to terminate

[night cloak]

They should fix that

[sand path]

Load in as in?@night cloak

Got kicked out ?

[rare nacelle]

@azure hatch That's True

[azure hatch]

I came here when he posted a insta story

@sand path guys please help him he is really good youtuber

[night cloak]

Play the game

[rare nacelle]

?_?

[night cloak]

Like we got loading screen not actually in the match

[azure hatch]

@vital sluice bro help odisha gamer please

[sand path]

https://discordapp.com/channels/393088095840370689/481200416349224980/702568623884992654
@azure hatch@rare nacelle

[night cloak]

@lime juniper sir can we talk ?

@lime juniper there are a problem

[azure hatch]

@night cloaksir I came here from your insta story

[night cloak]

what about these people who Teaming up in solo Bonus Challenge?

[azure hatch]

@sand path what if the chennal terminate ?

[sand path]

Report team ups in game @night cloak #cheater-reports is only for 10 year offenses

Even if YouTube is slow and does terminate your channel, @devout flint, which is unlikely (they will likely process the retraction today or tomorrow), they will revert it all when they read our request.
@lime juniper
@azure hatch

[storm willow]

@azure hatch need any help?

[azure hatch]

@sand path we are depended on your words I hope it will work

[sand path]

Please let the two parties talk, don't interfere @azure hatch

[azure hatch]

Btw thanks for replying

@sand path ik but I am curious about my fav YouTuber that why I came btw thanks for tell me

[timid arrow]

Can you help me?

[lapis chasm]

Any Idea when 0.18 update will roll out?

[night cloak]

@sand path aren't they supposed to get instant ban since they playin Teaming up in bonus challenge?

State your issue, please. @timid arrow

[storm flume]

We currently do not have a specific release date for the upcoming update, @lapis chasm. Once we do, we will publish further information in #news.

[storm willow]

@night cloak the best thing you can do is to report them ingame.

[night cloak]

They get their rank reset if they do that frequently @night cloak keep reporting them.

[fathom plover]

Help! No response from in game pubg customer support. Only a bot replies me. What can I do? I need to speak to a pubg admin. My UC gone twice!!

[night cloak]

When is the new update coming ? Do anyone knw the exact date !!

[crisp garden]

@night cloak it's on may

[night cloak]

@crisp garden alri8 !! What's the exact dateA

[crisp garden]

@night cloak they don't have any information about that

[night cloak]

@crisp garden alri8 ty !! N thr pfp is cute

[devout hearth]

8h left before CC, guessed I couldn’t count on you to do something, let’s go, 20 teams, already 7 teams hacked during semi finals, nothing happened to them.
It’s the only game I know, that let hackers win « official event », except the first season, hackers won everytime 💤
Players have to report the cheaters themselves.
Another example of your caring:
We reported one guy, u banned him, even tho I sent u a clip from crew challenge you answered me : « we cant ban the crew if we don’t have proofs that he cheated in the crew challenge ».
How on earth can you answer that, this guy just cheated, used in game modifications datas, how on earth can you tell me it’s unfair for his crew? Are we just a joke for you that’s insane

[sand path]

#old

[devout hearth]

So sad to see such a big difference between the improvements made about anti cheat / new skins

[south cradle]

How to report a website teach hacking PUBG, guys :<

[frozen raven]

which is the right channel to report glitch abusers. (i have video evidence and text evidence. they have done it multiple times including killing my squad. i have 4 more witnesses)

[drowsy frost]

Hello

[steel thunder]

what you said did is not work again gave error @sharp onyx

[devout hearth]

@lime juniper m’y message above

[steel thunder]

says the same things again @sharp onyx

tell me what else we can do

[gusty crypt]

@blazing saddle ..

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gusty crypt. Remember to read through #faq before asking questions in the support channels.

[gusty crypt]

@blazing saddle can you ask the officials behalf of me?

[night cloak]

@drowsy frost using hacks will lead to permanent ban

[blazing saddle]

@gusty crypt Please report your issue in #old channel. The team checks the channel regularly.

[gusty crypt]

Oh okay. thnx dude @blazing saddle

[final bear]

Why are there so many hacker in middle east duo in crown there are hacker in nearly every match

[mellow coyote]

Hey

[polar marsh]

@mellow coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim canyon]

The "Item expired" mails/notifications are annoying. How to permanently turn them off?

[crisp garden]

@dim canyon you cant

[dusky yarrow]

@night cloak ya same me also saw pep teaming

[lost hinge]

I am not able to enter erangle

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @lost hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gusty crypt]

@lime juniper Please solve my problem...

Whenever I start a TDM match or ranked arena or arena training, players are invisible... There are no players at all..After sometime like 10-15 kills they come.

[wise current]

<@&639889499718942720> sr hack gaming youtube channel has give hacks

[brazen kettle]

Hi, is it safe to buy UC from this website?

@night cloak

[night cloak]

When does the next update available in global version ?

[gusty crypt]

Hi, is it safe to buy UC from this website?
@brazen kettle yes

[spring void]

@gusty crypt try repairing game.

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[gusty crypt]

@gusty crypt try repairing game.
@spring void i did every possible thing

[spring void]

@brazen kettle use https://www.pubgmobile.com/pay

@gusty crypt then you sgould check if your internet is working fine. In case nothing helps try a reinstall.

[plain bolt]

@brazen kettle yup it’s safe to buy uc from that website

[gusty crypt]

@spring void i did that too

@spring void my internet connection is very good

I reinstalled the game too

[deep temple]

Hello, I played bonus challenge through VPN of India, collected 1000 points, exchanged for 100 uc glasses removed a uc did not come, 5 days have already passed

[plain bolt]

Hello, I played bonus challenge through VPN of India, collected 1000 points, exchanged for 100 uc glasses removed a uc did not come, 5 days have already passed
@deep temple did you check your in-game mail?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[deep temple]

yes, I check every day @plain bolt

[gusty crypt]

@spring void ... dude any solution?

[plain bolt]

yes, I check every day @plain bolt
@deep temple maybe you should trying mailing to Pubg then

@spring void ... dude any solution?
@gusty crypt it maybe due to you were entered in the lobby that had already started

Sometimes people exits in the middle of the match and another person is replaced into it @gusty crypt

[deep temple]

@plain bolt in support of the game do you need to write or what?

[plain bolt]

Try using in-game report @deep temple

[pearl blade]

Is it possible for me to reach rp 100 if I buy elite pass now? I'm currently in rp 53 and no normal missions are left

In my calclation, I can reach only rp 94, I can't seem to get 600 more points from anywhere else

[dense ridge]

You can buy levels

[deep temple]

@plain bolt I already wrote there, 5 days have passed, the bot answered, asked for mail, nothing came to the mail

[night cloak]

Yeah, it's the 7th week. You already missed those weekly 200 points.

[pearl blade]

Yea, is there anyway to get them?

Buy from shop or something else?

[night cloak]

You purchase additional RP from the shop.

[pearl blade]

100 uc for 1 level?

[night cloak]

RP points will be on sale on the last week.

[pearl blade]

For how much

UC?

[plain bolt]

100 uc for 1 level?
@pearl blade rp points will be at sale at the end of the season you can purchase it With uc

[night cloak]

Yes, 100 UC for each level rn. And the sale price is usually 65UC for each level.

[pearl blade]

That's still a lot, I'm gonna get 660 UC only after buying

So no other way right?

[night cloak]

You will get UC back from your RP.

Since it's 94 levels, you will get back probably 570 to 600 UC.

[pearl blade]

Yea I can only spend 60 UC and each level is 65 UC you said

[plain bolt]

You can get daily 30 rp points completing daily rp mission @pearl blade

[pearl blade]

Yea, even after adding that to my calculation, it comes only to rp 94

I guess I should've played for the first 3 weeks

[plain bolt]

Yea, even after adding that to my calculation, it comes only to rp 94
@pearl blade week 8 is still left you can get 200 rp point at the starting of week 8

[night cloak]

Ah, I don't think that's the case.

Let me calculate.

[pearl blade]

Rp will be closed on may 11 right?

[plain bolt]

@pearl blade if you had completed rp mission every week and collected 200 rp points every week. You would have already reached 100rp by now

[pearl blade]

Yea but the thing is I was off for the first 3 weeks

[plain bolt]

Rp will be closed on may 11 right?
@pearl blade have you unlocked RP EZ MISSION LISCENSE unlocked?

[pearl blade]

Even after playing the whole season, what will be the final point I get?

About 10.1 or 10.2k?

No, I'm gonna buy now only

That's why I did soe calculation before I buy it

[plain bolt]

Yea but the thing is I was off for the first 3 weeks
@pearl blade 3 weeks you were off and you missed daily 30 rp points and 200 weekly rp mission points

[night cloak]

Could you take the conversations to #pubg-mobile

[pearl blade]

Ok

[dark tinsel]

i have a general emulator question. i dled the emulator gaming buddy thing the other day.. i am obviously a primarily mobile player, and will play on mobile 99% of the time, but a few occasions here or there might lead me to at least use the emulator - i noticed that there is a facebook login.. if i click this, i would be using the facebook already linked to my mobile account.. is there going to be an issue with switching back to my mobile account after the log in? would i even be able to log in?

[devout hearth]

U play on emulator u shouldn’t even be able to talk here

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @dark tinsel.

[dark tinsel]

but i don't play on emulator.. lol, that's the point 😛

if i react to the emulator role will i be able to unreact? or can i just get an answer to my question without reacting seeing as i'm a mobile player..

i.e. i don't want to change my entire pubgm discord server experience because i have a question about something i'll use 3 times a year

[sand path]

Well you can remove the reaction to remove the role @dark tinsel
Unfortunately I have no idea about emulators.
But yeah logging in with same Facebook will open your same mobile account on emulator and you can switch back
But I would personally recommend to play with a different ID on emulator as it has various issues and sometimes even leads to account suspensions due to not keeping the emulator up to date/ not clearing the cache once in a while.

[dark tinsel]

ok good deal - that generally answers my questions @sand path but i'll react to get the emulator experts helping 🙂 appreciate it.

oh ok. it just adds channels doesn't take away. good to know. 😛

[sand path]

@sharp lion I saw you typing ...if you have the video evidence. Feel free to dm me

[sharp lion]

Ok let me ask ppl random with me maybe they record that cheater

[dusty tree]

Can someone help me understand this? I don't understand this much..

[sand path]

You will get 600 uc off if you pay 10 and 20 uc in advance respectively.
@dusty tree

[dusty tree]

Thanks

[sand path]

@dusty tree
You will get it back after spending 1560 though!

[sharp onyx]

tell me what else we can do
@steel thunder

So, another thing we can try is logging out your id from your device.
Go to settings-> Google Accounts and remove your google account.
Then restart your phone and using the same process log in again

[graceful cipher]

Can anyone help me
Why iam unranked

[dusty tree]

The 10 and 20 uc? @sand path

[sand path]

That is gone....you will have to claim the 200 and 400 uc later after purchasing the outfit on a later date. @dusty tree

[dusty tree]

Ooh nice, thanks

[plain sandal]

Do ace stars grant us tier protection

[open flax]

I would Like to Post my Report now but someone deleted my Message now i cant Edit it 🙈

[sharp onyx]

@plain sandal No, tier protection is only for Ace, and not for the stars. If you are talking about the cards, they work only in Crown and below

[night cloak]

@open flax DM me those

[prime ferry]

How to get lower ping in android and exit lag while playing pubg???

For nepal

[little forum]

Check #faq 4.9@prime ferry

[devout hearth]

Can I send here a cheater I can t talk in #cheater-reports

[merry sandal]

20ms is about optimal. If you're referring to the objects not rendering properly in time, it has to do with the hardware in your device rather than the network.

[cyan citrus]

@lime juniper he is still not suspended even when u said he is

[little forum]

Try dm ur report to @night cloak or @sand path @devout hearth

[sand path]

@cyan citrus noted

[lime juniper]

Are you referring to their rating or match history, @cyan citrus?

[normal fulcrum]

@devout hearth You need to wait for the channel to reopen. Meanwhile, you can report it in game. That's the best way to report

[cyan citrus]

to the rating , he is still on conqueror and points are not reset

[prime ferry]

@little forum every thing listed on #faq#6.4 are ok.....agn game lags to much and have desync problem...

[sand path]

Can you post a screenshot from tier overview?@cyan citrus

[prime ferry]

Sorry #faq#4.9

[little forum]

@prime ferry what's ur device processor and ram

[devout hearth]

That’s the best way to report? I hope you are kiddin

[normal fulcrum]

Desync happena due to unstable connection @prime ferry. Regarding lag, which device are you using?

[devout hearth]

Crew challenge finals starts in 6 hours, I already lost hope

[sand path]

#cheater-reports is open. You can only post once in 6 hours. @devout hearth

[nimble rain]

@foggy tangle

[normal fulcrum]

@devout hearth Fortunately not. Reporting someone in game is the best way to report a cheater

[devout hearth]

1 cheater /6 hours, I have 7 teams of my finals to report

[cyan citrus]

there ofc

[little forum]

@devout hearth u combine them in 1 msg/report

[nimble rain]

T’a vraiment que ça à faire

[devout hearth]

I combined them in one message and it got deleted

[storm flume]

Please do not use any other language aside from English in this channel, @nimble rain. Refer to #613267301243944960 for language channels.

[lime juniper]

Keep in mind that due to system delay, @cyan citrus, the suspensions and rating reset may not reflect in-game instantly, but the suspended cheaters will no longer have access to the game. I will follow up on this player with the security team tomorrow, though.

[cyan citrus]

Ok thanks

[nimble rain]

My friend @foggy tangle wants to ask some questions but he can’t talk in it

He’s muted

[little forum]

@devout hearth @sand path will help u

[sand path]

@little forum they've already been reported and sent over

[prime ferry]

@little forum Galaxy j7 prime 3GB ram ChipsetExynos 7870 Octa (14 nm/CPUOcta-core 1.6 GHz Cortex-A53/GPUMali-T830 MP1

[sand path]

Rest is not upto anyone here

@prime ferry you may want to try the LITE version.

It's not upto us @devout hearth ,please don't repeat questions.

[devout hearth]

Idk I never got any answers yet that’s maybe why

[sand path]

You may dm me the crew names and leaderboards. @devout hearth

[normal fulcrum]

@prime ferry That's a low end device. You need to upgraade your device or you can play pubg mobile lite

[prime ferry]

@normal fulcrum suggest device in budget price for nepal.....

[normal fulcrum]

You can look for an answer in google

[prime ferry]

@normal fulcrum thanks!

[polar marsh]

@prime ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cyan citrus]

@lime juniper there are four other guyz in the list whose tier is not reset and this one is online in lobby matching 4\4

[lime juniper]

Please forward all the details to @sand path and I will take it up with the security team tomorrow.

[sand path]

Yeah here I am

@cyan citrus send me the uids over

[storm flume]

Please refer to this channel's pinned messages for further information, @left frigate:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[cyan citrus]

ok i will send u in dm

[sand path]

👍

[steel thunder]

I don't understand tell me if we do, I'll link my google account to another email? @sharp onyx

[vestal prism]

Please help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vestal prism. Remember to read through #faq before asking questions in the support channels.

[round spindle]

hi Please help

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[sand path]

#old @night cloak

You're allowed to have your own opinion. But take it to #chat @ember dome@storm flume

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @round spindle. Remember to read through #faq before asking questions in the support channels.

[vestal prism]

#faq

My gyroscope is not working properly

It on allways on

!nyero

@sand path

[sand path]

What's the issue??

[vestal prism]

Can I tell in personal

[sand path]

Here is fine

[vestal prism]

Ok then the issue is my gyroscope is not working my 3 person no scope is on 300

And allways on

I have done the repair and reinstall the game still nothing happened

So what should I do @sand path ?

[sand path]

Not moving at all?

[vestal prism]

Nope

[sand path]

Restart the phone

[steel thunder]

@sharp onyx

[vestal prism]

Ok

Let's see

[sand path]

Restart fixes gyrosensors

[shadow ice]

Help

[vestal prism]

Hey @sand path

[sand path]

Worked?

[vestal prism]

Thank you it worked

[sand path]

Np

[hushed hound]

Hlo

I hve one prBlm

[sand path]

State your issue. @ember dome

If you continue, it will be considered as trolling, which will lead to mute from support channels. @ember dome

[hushed hound]

My pubg acc is connected with fb and mail if hacker login with fb does he get another + option to add another social media accounts

@sand path

[sand path]

Yes, if you are in Europe you have the option to delete the account. @ember dome

No@hushed hound

Go to playstore and delete.

[hushed hound]

Wat

?

[sand path]

Yeah ...enable parental control and deny permission. It will be deleted in 7 days @ember dome

@hushed hound no he doesn't get the +

[hushed hound]

Ok

[sand path]

European rules

[hushed hound]

And if i deactivate my fb account does fb acc unlink with pubg

@sand path

[sand path]

Let me check. Since I'm not from Europe that's the only way I know.@ember dome

@hushed hound yes but change password if you have access.

[hushed hound]

Yaa i hve changed

Tell me
And if i deactivate my fb account does fb acc unlink with pubg
@sand path

[sand path]

Yes noone will be able to login via fb since its deactivated

[hushed hound]

Are u sure that hacker doesnt get + option

Reply

[steel thunder]

@sharp onyx

[halcyon lagoon]

Hello is there any authorized person to help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @halcyon lagoon. Remember to read through #faq before asking questions in the support channels.

[sand path]

@hushed hound yes

Only two accounts can be linked. No matter what

[hushed hound]

My pubg acc is connected with fb and mail if hacker login with fb does he get another + option to add another social media accounts

@sand path

[halcyon lagoon]

@sand path

[sand path]

NO @hushed hound

[hushed hound]

Y

[sand path]

Because you have fb and mail linked

Thats the max one can link to an account

Hello @halcyon lagoon how can I help you.

[hushed hound]

If i deactivate fb does pubgunlink fb

@sand path

[sand path]

No info about that....ask customer service or someone else in the team here.@hushed hound

[hushed hound]

Were

[polar marsh]

@halcyon lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy schooner]

How to increase merit

[vagrant onyx]

@glossy schooner play duo/squad
if your merit less than 60 you have to play solo

[chrome cape]

There's a mistake in the school area that enters the underground when Beji cares about the game and leaves the fund-raising and is going to improve the game.

[night cloak]

use #old @chrome cape

[sharp onyx]

@steel thunder
Lets try one last thing...

Can you make a new google id? Doesnt need to really well made. It wouldnt affect your game account. You just need it for downloading the game

Let me know and I will direct you further

[chrome cape]

Players are using the error.

[sharp onyx]

@chrome cape
Please feel free to report in #old

[hushed hound]

My pubg acc is connected with fb and mail if hacker login with fb does he get another + option to add another social media accounts @sharp onyx

[sharp onyx]

@hushed hound currently the max number of simultaneous account connections is 2. So, no. That person cant add anymore social media

[sand path]

Please stop repeating the same questions. @hushed hound

[polar marsh]

@bronze musk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hushed hound]

If i deactivate fb does pubg unlink it

[night cloak]

Please stop repeating the same questions. @hushed hound
once an account is linked it cant be unlinked

[neat turret]

M762 iron sight is still broken.

[storm willow]

@neat turret please post in #old

[neat turret]

It's been done for several months :)

[crimson spruce]

@lime juniper u delet my message in #cheater-reports

[sand path]

Autodelete @crimson spruce

[crimson spruce]

Can u repost is u plea me I can I have deley ..

[sand path]

I'm sorry but I'm not allowed to post for others there.

[crimson spruce]

Omg Ww

[amber cedar]

Remove this auto swnd msg of bot

I m telling something and this stupid bot tagging me for other reason

[crimson spruce]

Is evidence cheater at 100000%

And he gonna wine the crew tonight 👏👏

[sand path]

@amber cedar #old ,since they always find a way to bypass

[amber cedar]

So why u are not removing this world chat

No use of that . Only spammer is thete

[sand path]

Thats why I said #old

[amber cedar]

Ok

[crimson spruce]

How I can do @sand path

[sand path]

Well, I have no idea

Hope they don't pass the screenings?

[haughty stone]

Boo

[crimson spruce]

Screenings ? @sand path

[haughty stone]

Gday

M

[crimson spruce]

I know they can't be suspended from the crew, it's too late. but at least that the two players that I report under suspended before the games. it will make two less cheateur

[tiny flame]

Hello dear__,(need emergency support)

Someones ID has been hacked and it was linked with gmail account.
Hacked reason: He had lost his old phone and he didnt remember his gmail account but also his pubg ID as linked with his facebook ID.

His Pubg Id: 570495445
His pubg name: NMS丶ZROX
His facebook id e-mail is: [e-mail]
His facebook id name is: Fahim Ahasan

if you want fb password,i can give you..
And if you want more information,i can share with you.....That account is his real Pubg id. Every season he purchase more than 15,000UC......
If you could not support us,we will leave pubg permanently😞

[crimson spruce]

Tonight they gonna be fights cheater vs cheater 🤔

[haughty stone]

H

[green vine]

My friend account was hacked by someone , he didnt give his account to anyone but someone is logging in to his account and connecting his game to a google account , my friend using twiter only connected to game .. is there any quick solution?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tiny flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand path]

Follow the example in there

[haughty stone]

Wow

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @green vine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand path]

There's nothing more we can do about it.@crimson spruce

[upper zephyr]

Im playing tdm event

[crimson spruce]

😔

[trail terrace]

Check all the teams in cc finals, IF YOU REALLY CARED ABOUT THIS GAME this would have long been done

[sand path]

#old

[trail terrace]

Useless sheeps, hi impact 💩

[crimson spruce]

Hey @trail terrace

[sand path]

If you may recall, you're in the Finals cuz error helped.
We have done our part.
So stop repeating the same questions.

And show a bit of respect maybe

[night cloak]

Have conversations in discussion channels

[trail terrace]

No we are not, we qualified 4th lmao nobody helped every guy we reported every CREW we reported Is still playing, dont pity me

[crimson spruce]

I know and I’m really thnx to you @sand path and @lime juniper

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[upper zephyr]

im playing tdm event playing with emulator top server rank 500 crown and i need help why when i start the match show me msg (IN QUEUE) what is that mean?? Not showing me estiment time.. and take long time for 1 match

Please help what is the in queue?

[sand path]

Because your rank is high

This feature is new....and this is basically a test run. Feedbacks are welcomed in #old
@upper zephyr

[upper zephyr]

Ahh ok thanks you

Im waste my time more than 15 mints in lobby to play a 1 game.. that is not good bro.. im so sad abt it.. @sand path

[sand path]

Its pretty common in classic matches too when you're conqueror.

[upper zephyr]

For mobile players not like tat

Only for emulators bro

[sand path]

Its because not many are playing emu

And if system assigns you a low ranked enemy. You will complain about getting +0/1

[fair bear]

Guys I have a question about my pubg account. So I had my previous account and logged in using FB but I logged out and wanted to use a different FB account but it kept saying continue as (my name) without the option of able to change it. Could someone help please

I want to change it to a diff account so my sis can use my phone

[upper zephyr]

Ok thanks you@sand path

[sharp onyx]

@fair bear just to make sure, you want your account removed from the device?

[fair bear]

Yes

But it won’t let me somehow? @sharp onyx

[sharp onyx]

@fair bear just go to settings and clear game data

[fair bear]

But I have but it doesn’t show anything

I’m on ios

[night cloak]

clear the data of Fb app and logout from the browser if you have logged in

[fair bear]

I have.

I’ve even re downloaded FB and pubg

[sharp onyx]

Do you want to make a new account for your sister?

[fair bear]

No she wants to transfer her own account onto my device

[sharp onyx]

Yes, so log into fb app with her account first, and then try logging in pubg

[fair bear]

She uses FB but it wont let me log out of my FB account it just kept saying continue as me.

I have 😭😭😭 I’ve triedddd

[sharp onyx]

Go to fb app in your phone, log out. Then log in with ur sister's account.
Then try logging into pubg

[sand path]

@fair bear clear data in app settings

Of both Facebook and pubgm

And clear browser cache

[fair bear]

How and where? All I’m seeing is siri, notifications and background app refresh

In settings for both apps

[sweet orbit]

How to get arena title..
Do I have to maintain 1000 rank till the end of the event?

[sand path]

Yes

@fair bear clear safari cookies

After logging out

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @civic surge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sweet orbit]

@sand path👆

[sand path]

Yes you have to maintain it

[steel thunder]

I do not know how to create an identity @sharp onyx

[tiny phoenix]

What is this “season” reward?

[steel thunder]

If I change the email of my google play account?

can tell me with photos?

[night cloak]

whats the issue @steel thunder

@tiny phoenix a title when you reach top 1000

[steel thunder]

pubg not loading

[night cloak]

any errors or something showing

[storm flume]

Hello, @timber path!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[steel thunder]

There is a photo but it writes in Turkish

[night cloak]

could you share that

[steel thunder]

Yes

if you want i can translate for you

[night cloak]

nah its fine

[steel thunder]

do you know Turkish

[night cloak]

nope

does your device have minimum amount of storage

[steel thunder]

memory 64gb

[night cloak]

could you try installing the apk from this official website
https://www.pubgmobile.com/
@steel thunder

[steel thunder]

loading

what could be the cause of the error

[night cloak]

@steel thunder might be some error from play store.

[timber path]

Just a hacker killed me in duo

[storm flume]

Hello, @timber path @opaque dawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[timber path]

Mk auto from 200 m all headshot

Check his ID 6807614683

[night cloak]

if you have video evidences please do add that in #cheater-reports

[steel thunder]

thank you for helping

[timber path]

@night cloak done already

[night cloak]

@steel thunder feel free to contact if that doesnt work

@timber path if so they will be banned

[steel thunder]

OK thanks

[fickle forge]

I have pubg problems

Need to login

In play games

When I click on play games it say warning

Dhen what I have to do

[elfin canopy]

@fickle forge What does it say exactly? can you post a screenshot in #media?

[fickle forge]

Ok wait

I have

Hello

[elfin canopy]

@fickle forge I've checked it, it says nothing. Are you sure your internet is working fine?

[fickle forge]

Yea

[elfin canopy]

Or maybe try reinstalling the app again.

[fickle forge]

Ok

[elfin canopy]

@fickle forge or try updating "google play games" and clear cache

[fickle forge]

Ok

I think I didn't update Google play games

[sand path]

First try repair > routine repair

[elfin canopy]

Do that

[fickle forge]

Ok

[sand path]

Update playgames

Then if it doesn't work repair

[fickle forge]

Thanks it's works

I there Is a problem I will share

If*

[gusty hollow]

Can someone help me out here, whenever i try downloading new maps this comes up, also while changing player skins this shows up

[elfin canopy]

My game don't even lemme open login screen of I haven't updated play games, it always pops with a reminder.

[gusty hollow]

I tried repairing and stuff, nothing works

[compact mortar]

@everyone

[fickle forge]

I have play pubg and it's rank crown I have play in Google play games but someone in my how kid deleted pubg that's i having problems

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @compact mortar. Remember to read through #faq before asking questions in the support channels.

[sand path]

What is it?@compact mortar

[gusty hollow]

Anyone?

[elfin canopy]

@compact mortar you can't tag everyone, please ask your question.

@gusty hollow Have you downloaded the resources pack?

[gusty hollow]

I tried, but like i said it keeps on saying “too many taps, try again later”

Even when i try to put on a new skin, this comes up

I’ve downloaded the game twice, repaired it twice

[elfin canopy]

@gusty hollow So you're unable to download resources pack and maps? You tried regular repairing?

[gusty hollow]

Nothing works

@gusty hollow So you're unable to download resources pack and maps? You tried regular repairing?
@elfin canopy yes tried it

[elfin canopy]

@gusty hollow Update google play games and clear cache.
What's your login method? Facebook, Twitter or play games?

[azure shadow]

Hello evryone, i want to change my gmail account who's log with pubgm but without lost my pubg account... can you help me? Thx😁

[gusty hollow]

iOS, and i login through gamecenter

[elfin canopy]

@gusty hollow Have you linked any other social media with your account?

[gusty hollow]

Not really

[elfin canopy]

@night cloak Help ^

[night cloak]

Could you quote the issue @elfin canopy

[gusty hollow]

Can someone help me out here, whenever i try downloading new maps this comes up, also while changing player skins this shows up
@gusty hollow here

[elfin canopy]

[gusty hollow]

@night cloak ^

Here is the ss for reference

[woven atlas]

@azure shadow Unlinking isnt an option for now . U can link upto 2 social media account thats it.

[night cloak]

@gusty hollow try clearing the game data

[gusty hollow]

Let me try and get back to you

[night cloak]

Ok

[azure shadow]

@woven atlas ok thx for your answer... could we expect we can do it in new updates or tencent don't think about that?

[woven atlas]

@azure shadow No info about those yet. U can still submit ur feedback ingame

[obtuse forge]

uhh so last time I posted my issue on here which was about some lost items that were bought back then in season 7, I was asked to contact the support and so I did. I got a reply today after I had explained my issue. She responded stating I lost those items because I hadn't collected them in the first place. She closed the conversation. What am I supposed to do? Contact again and hope for someone else to respond?

[azure shadow]

Ok thx😁

[obtuse forge]

I mean she didn't make any sense, her explanation sounded absurd

[pseudo horizon]

Guys when I'm playing a loading circle pops up every minute in between the game

My game game freezes for 10 seconds

Anyone know a solution?

[night cloak]

@pseudo horizon it's due to the unstable connection

[pseudo horizon]

@night cloak works perfectly on another device

And my ping is like 40

[night cloak]

@obtuse forge contact them again

[pseudo horizon]

Or less

[night cloak]

It might be latency or jitter issue

Do a speed test

And check

[green warren]

Hello
I just bought the premium for pubg and the orginal cost was 9.99$ but i only got charged 4.99$ can someone explain to me please

[pseudo horizon]

Download is 98

[woven atlas]

@green warren Was it your first time getting it ?

[green warren]

I think so its wasn't for me

[pseudo horizon]

@night cloak

[woven atlas]

@green warren The 4.99$ was the anniversary sale price for first time buyers

[green warren]

Oh thank you i didnt know that

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @pseudo horizon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pseudo horizon]

Lmao I have already done all that

[night cloak]

Could you try that in a different network

[pseudo horizon]

You mean with a different wifi?

[night cloak]

Different WiFi or on cellular data

[pseudo horizon]

Sure I'll connect to my other wifi hold up

[steel thunder]

says there was an error parsing the package @night cloak

[night cloak]

Could you check the #faq 1.2 @steel thunder

BTW what's your device

[steel thunder]

If I enter google play from another email and install pubg mobile okay?

I don't know that much English, copy the text there and throw it at me

[pseudo horizon]

@night cloak ain't working on any of them @night cloak

Whoops sorry for the double tag

[steel thunder]

samsung a7

[night cloak]

@steel thunder could you check for the system update

[steel thunder]

I just updated the system now

[night cloak]

Clear the data and cache of play store and then restart the phone then try downloading @steel thunder

[steel thunder]

Wait

[night cloak]

@jaunty pecan Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[steel thunder]

I did

[pseudo horizon]

@night cloak ain't working on any of them

[night cloak]

Could you try using a DNS @pseudo horizon

@steel thunder is it downloading

[pseudo horizon]

@night cloak unfortunately no cuz I dont know what that is OR how to use it XD

[night cloak]

is your device Android or iOS

[pseudo horizon]

iOS

[polar marsh]

@tropic summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

#faq 4.5
@pseudo horizon
It Shows how to set a DNS

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @chrome parcel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pseudo horizon]

Um my DNS is already set to those

@night cloak

[night cloak]

Any issues after that

[pseudo horizon]

I mean the DNS is already 8.8.8.8

While I was having the issue

Am*

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[devout hearth]

@lime juniper just playing crew challenge finals and died to 2 teams of cheaters thx for your job

Team that I reported 3 days ago and y’all said « we checking it » lmao 🤡

[gusty hollow]

@gusty hollow try clearing the game data
@night cloak i did, nothings changed

I’m still unable to download any map

[storm flume]

Please refer to subpoint #4.12 in #faq for further information, @gusty hollow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gusty hollow]

I’m on iOs

iOS

[night cloak]

try reinstalling the game

[normal fulcrum]

I’m on iOs
@gusty hollow Is your phone jailbroken?

[gusty hollow]

It is but I don’t use any tweaks related to pubg or any hack for that matter

[median flint]

Every purchase i made has been deducated

[night cloak]

@median flint from where did you buy the UC

[median flint]

In game

[crimson spruce]

WTF All this cheater on final crew

[jade prawn]

Will the Polish language come to the game?

[night cloak]

Not sure add that in #old
@jade prawn

[median flint]

@night cloak in game with my google account

[night cloak]

Did you ask for refunds

[median flint]

@night cloak no

@night cloak it got cut from my account

[night cloak]

Contact the in-game customer service

[median flint]

But didnt recieve the ucs

[quartz wave]

Hello . doesthe THEMED event varies for different people? The pic above is mine and my friend @wheat saffron @night cloak

[devout hearth]

All of those are cheating teams, idc if u believe me or no, just look how good is ur anti cheat

[crimson spruce]

Flawless, thegovernmentiq, ASWATHAMA I have proof they are cheater 😡

[devout hearth]

They said « we checking it » great ideas to ban them 3 weeks after the finals

[crimson spruce]

@devout hearth

[quartz wave]

@crimson spruce send that in #cheater-reports

[crimson spruce]

already made my message was delete @quartz wave

[night cloak]

@quartz wave events are different for different regions

[quartz wave]

@night cloak. We are from same region.. Literally From same colony

[night cloak]

Oh

[crimson spruce]

@lime juniper plz do something 😅

[night cloak]

Could you add that in #old with the images @quartz wave

[crimson spruce]

Idk why tencent don’t spec the final 😡

[quartz wave]

@night cloak. sure thank you for the help

[devout hearth]

This is how I died 30 min ago in finals good job

[quartz wave]

@crimson spruce Bro u send again in #cheater-reports

[crimson spruce]

Only account lever 24 3 of them are suspended and this team can play the crew wtf -.- Tencent do something ! 😡

[night cloak]

@quartz wave UID and country

[quartz wave]

Error 403 replied in #old ..But I've to wait for 6 hrs

[crimson spruce]

Plz Error answers me 😔

[night cloak]

Just reply in here @quartz wave

[quartz wave]

@night cloak
Country -INDIA
5127102638
585559114

[night cloak]

Guys, any idea why season team effect is not working ?

[quartz wave]

@crimson spruce Bro u tag her in #old and if it's valid she'll surely reply

[night cloak]

Country -INDIA
5127102638
585559114
@lime juniper

https://youtu.be/Pc-htLnyJk0

Nice crew challenge tencent

[devout hearth]

They don’t care @night cloak

[quartz wave]

@night cloak thnku🙏🏻

[night cloak]

Add that in #cheater-reports @night cloak

[crimson spruce]

Look how many cheater in 1 game omg

We can’t play we can do anithing

[lime juniper]

What servers are you playing on, @quartz wave?

[quartz wave]

@lime juniper ASIA

[lime juniper]

Both of you?

[quartz wave]

@lime juniper yes mam

[night cloak]

hello

[crimson spruce]

@lime juniper u can’t do anithing with all this proof ?

[lime juniper]

What national flag do both of you have in-game, @quartz wave, and language settings?

[crimson spruce]

Ok thnx for ur answer.. 😐

[devout hearth]

Arrête de leur parler

[crimson spruce]

They don’t care 🤷‍♂️ thnx Tencent

[quartz wave]

@lime juniper yes there's change in flag
Mine is NA-Collectivity of Saint Martin
My friend's -India

Language is same - English

[lime juniper]

You should have the same nationality settings, @quartz wave.

Because many events are region-specific and nationality settings also have a say here (in addition to physical location).

[quartz wave]

@lime juniper @night cloak Okay .. Thanks for the Help...🙏🏻

[devout hearth]

Second game = cheaters again

[crimson spruce]

Wsh t’es là toi 😅

[devout hearth]

Ces dev ils servent à rien Jsuis en train de vriller

[crimson spruce]

I hate this game omg

@lime juniper plz do something I have proof for 4 team in this final

[normal fulcrum]

@crimson spruce @devout hearth English language only

[crimson spruce]

-.-

[night cloak]

Tencent are dogs

[devout hearth]

I was just saying how bad y’all are @normal fulcrum *

In French

[crimson spruce]

Lol all the top 5 are cheater

[normal fulcrum]

We are, in no way, affiliated with Tencent, Light Speed or Pubg Mobile. Cursing us and spamming here will get you nowhere. If you have any feedback regarding anything in the game, you can put that in #old

[crimson spruce]

And Tencent just watch and don’t do anything only skins -.- do not do a crew challenge if it is only for victory to be reserved at the cheater. or in this case rename it to a cheat challenge

the game support does not work! how can we make the community to complain about this kind of behavior which kills the pleasure of play! @normal fulcrum

[normal fulcrum]

As I said, saying all this things here will get you nowhere, better put your thoughts in #old. Now please stop this or I will be forced to take moderation steps

Regarding the cheaters, you can put the report in #cheater-reports on weekday when it opens agian. Make sure to put character ID and ign of all the cheaters in 1 message in the format provided in pinned message of that channel

[crimson spruce]

@normal fulcrum i put message on #cheater-reports but someone delet my message and I can’t put another -.-

[normal fulcrum]

Don't make it a long message. Just follow the format provided in pinned message of that channel. You can report it again on weekday

[crimson spruce]

On weekday ? lol the final is now cheater gonna wine the crew and we will finish top 20 👏👏👏

I have 2635 proof

[night cloak]

hello is it true that accounts can be unb-a-nn-ed(trying to avoid BOT😂) by giving pop-chicken

[sand path]

Nope

[fast burrow]

Hi

[polar marsh]

@fast burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Oof! I was waiting for his issue

[night cloak]

[steel thunder]

@night cloak again failed

Hey

@night cloak

@night cloak

[devout hearth]

3rd game 3rd times dying to cheaters

[elfin canopy]

@steel thunder what does it say? The screenshot!

[devout hearth]

Don’t tag me for nothing pls

[storm flume]

Hello, @devout hearth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@earnest stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

i need to report this Hacker ID : 5702269402

Hi

I have a problem

[rustic sparrow]

Is it legal to use macro if my mouse support it

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sharp onyx]

@rustic sparrow please feel free to assign yourself the emulator role from #613267301243944960
Emulator related queries are best answered in its own support channel

[steel thunder]

Hey @sharp onyx Is there anything else you can burn

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sharp onyx]

@steel thunder did you try using the alternate account method?

[night cloak]

Pls put friendly fire back to the game, also if u pubgm can Make that we're able to revive our enemies if we want pls.

Pls