questions

[sharp onyx]

In-game VC is recommended

[polar marsh]

@worn whale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sacred basin]

@sharp onyx Yes but sometimes when someone needs to restart the game after they do it the sound doesn't work

[sharp onyx]

@sacred basin yeah thats a known bug too. To fix this, everyone on the team needs to restart their game. They can do it one by one once they are safe

Or together if u r daring

[sacred basin]

@sharp onyx But when we do that in a personalized room some of our teammates can't get back in

And we are playing at a competitive level in South America

Loosing one player really affects us

And not being able to hear him is another big problem for us

[sharp onyx]

I am sorry there isnt much that can be done. I do participate in scrims myself, so I have come to know this trick.
Restart your game everytime before joining the room, it reduces the chances of getting VC bugs, and also keeps the ping stable

Ask everyone on the team to do that

[sacred basin]

Ok! Thanks again for your help! You were really kind!

[sharp onyx]

My pleasure

[vagrant onyx]

@wary pasture if you leave ranked aren will be banned for period time + your aren point will be detected

@wary pasture when you play normal its does not ban you

[wary pasture]

play a normal classic match?

[vagrant onyx]

@wary pasture normal tdm

[normal fulcrum]

@wary pasture Do you mean to say that when you're in training ground, and when you leave, it shows you a pop up like this?

@wary pasture Don't use the word ban

[wary pasture]

yes sir

[normal fulcrum]

Yes to what?

Can you answer my above question @wary pasture?

[wary pasture]

what is your question?

[normal fulcrum]

@wary pasture Do you mean to say that when you're in training ground, and when you leave, it shows you a pop up like this?

@wary pasture ???

[prime steeple]

i dont have the leaning thing on my screen even after i enabled it in the settings

[wary pasture]

yes

[sharp onyx]

@prime steeple try disabling and enabling again. Then restart the game. If that doesnt fix, let me know

[wary pasture]

so is there a solution for it?

[normal fulcrum]

@wary pasture Not sure. This is the 1st time I'm hearing such issue. What match did you play before going in training ground?

[wary pasture]

the ranked TDM

[normal fulcrum]

Did you quit that match @wary pasture?

[wary pasture]

yes

[normal fulcrum]

I'll report the issue and it should be fixed soon

[sharp onyx]

@wary pasture Did you, by any chance, went into the training room right after you quit the ranked match?

[night cloak]

@normal fulcrum the same thing is going with me

😬🙄

[normal fulcrum]

Quiting ranked match will give a temporary ban and reduce your points @night cloak

[night cloak]

👏

[normal fulcrum]

Coz when you leave a match, it affects other players. That's why you get punished for that

If you want to quit, don't join. If you're planning to quit in mid game, play normal tdm

[night cloak]

TF is this bot doing 🙄

[normal fulcrum]

If you quit once, you'll get a ban of 60 seconds. If you do it repeatedly, you'll get a temporary ban from ranked matches

[south basalt]

I have a problem my earphone sound is coming very slow while playing the game and when i mute my teamates then the sound increases i have realme x2.can anyone solve my problem

[normal fulcrum]

No one has to go somewhere urgently again and again, and if someone does, they don't play ranked match. It is what it is. If you don't like it, you are always welcome to give a feedback @night cloak in #old

[night cloak]

Can anyone help me that will the RANKED ARENA stay like the Classic and come again after the seoson ends or it is just an event and will go after 5 May

[normal fulcrum]

@south basalt Your headphone must be busted. Nothing we can do

[night cloak]

@normal fulcrum help..

[sand path]

No info about that....but the latter is more likely @night cloak

[night cloak]

Sheetzz

[south basalt]

No bro when i mute the voice of my teamates the sound is coming properly but when i unmute them and they say something then sound decreases again . i have tried so many earphone and without earphone also.

[night cloak]

@normal fulcrum bro

[sand path]

Do you use ingame mic?@south basalt

[night cloak]

Can anyone help me that will the RANKED ARENA stay like the Classic and come again after the seoson ends or it is just an event and will go after 5 May
@night cloak ...?

[normal fulcrum]

@south basalt Than it must be your device. Coz the game has no such issue

[night cloak]

@normal fulcrum reply bri

Bro

[sand path]

I answered you @night cloak

[night cloak]

I thought he knows something

Ok

Change my name to DARKY

Raw is my clan's name

[south basalt]

@nyero yes bro

[night cloak]

@night cloak to #discord for name changing

[south basalt]

@normal fulcrum what should i do bro

[sweet cedar]

Hi, there is any way to have 2 factor login?

Like with an authentication

[normal fulcrum]

@south basalt You need to get your device checked

[sharp onyx]

@south basalt If you dont use original headphone that come with the device, such problems can occur. Using 3rd party headsets sometimes suppresses game(media) volume due to the mic(call) override. Changing headsets does fix it, u just need good quality headphones

[normal fulcrum]

@sweet cedar Unfortunately not. But you can put 2FA on your social media account. Like Facebook or Google

[south basalt]

@sharp onyx bro i have earphone of sony isn't it original

[sweet cedar]

Thank you for the tip sir really smart

[sharp onyx]

@sweet cedar you can also use your device feature to lock the game(app) so it needs a pin whenever u want to open it

[south basalt]

@normal fulcrum i talked to customer care of my phone they said the problem is from the game

[sand path]

@south basalt maybe your teammates have a lot of background noise

[sweet cedar]

iOS is compatible @sharp onyx ?

[dusky yarrow]

@normal fulcrum can i ask a question

[normal fulcrum]

@south basalt It's not always about genuineness of a headphone. If your headphone doesn't support your device, or your device's connector isn't working properly, you'll face such issues. That's why I asked to get your device checked

@dusky yarrow Sure

[sharp onyx]

I think yes, iOS does have such feature. Dont know how to get it. Try googling "how to lock apps on iphone"
@sweet cedar

[sweet cedar]

Thank you too sir

[sharp onyx]

No worries

[dusky yarrow]

If we use rating protection card and we dont lose rating but get + will the rating protection card get vanished? @sharp onyx

[sand path]

No

[dusky yarrow]

No?

[sand path]

It only gets used when you receive a minus rating @dusky yarrow

[sharp onyx]

The rating card ONLY gets used when the rating is about to get deducted. If you + points, the card stays intact

[dusky yarrow]

Ok

Needed 14 points to go to ace but now i need 86 points😐 after getting minus i remembered the rating protection card 😫

[sand path]

Sad

[dusty tree]

Does weapon mastery card work in ranked?

[sharp onyx]

@dusky yarrow Dont worry. You will get ACE. Stay strong.

@dusty tree yes it does

[dusty tree]

Thanks

[sharp onyx]

No worries

[night cloak]

@normal fulcrum Hey so about that glitch I pointed out, I played one ranked tdm and after it ended I went into the training grounds, spent bout 3 min and then as I clicked exit, the notice I screenshoted popped up on my screen, and that’s it

[sand path]

Please put it in #old too@night cloak

You can edit your previous message

[night cloak]

I already did then the boogeyman told me to mention him herr

[solar trail]

What should I do if my account was stolen

[dusky yarrow]

My ingame mice isnt working from yesterday changed headphone,restarted game,restarted mobile but still dont works @sand path @sharp onyx

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @solar trail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

@normal fulcrum Hey so about that glitch I pointed out, I played one ranked tdm and after it ended I went into the training grounds, spent bout 3 min and then as I clicked exit, the notice I screenshoted popped up on my screen, and that’s it
@night cloak You said it ended. Does it mean you finish the match, not quit in between?

[night cloak]

@dusky yarrow it might be an issue from the headphone

[dusky yarrow]

No

Changed headphone also tested without headphone

[sharp onyx]

@dusky yarrow so like, r u not audible to teammates or does ur voice get cut off repeatedly?

[dusky yarrow]

Not audiblet

[sharp onyx]

Increase microphone volume from settings

[dusky yarrow]

Did

But mice dont even moves when i talk

[sharp onyx]

Repair the game. That should fix it

[dusky yarrow]

Then i have to download all maps agai @sharp onyx

?

[sharp onyx]

Umm, yes

[fading oasis]

Hey

[dusky yarrow]

My ingame mice isnt working from yesterday changed headphone,restarted game,restarted mobile but still dont works @normal fulcrum

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fading oasis. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@dusky yarrow try a routine repair

[dusky yarrow]

Means

[night cloak]

Settings > logout >in the login page you'll see an option repair at the right side click that and select routine repair @dusky yarrow

[dusky yarrow]

But still maps get reset

[night cloak]

No only the recent update will be removed @dusky yarrow
You have to download it again

[dusky yarrow]

I m very sad about pubg bugs i think i have to leave the game😐

[night cloak]

@dusky yarrow it's not an issue from the game

[dusky yarrow]

Everyone says its a bug

[sharp onyx]

Its a glitch, not a bug

[gleaming bluff]

Hello, I spent a lot of money in my account and lost my social networks, but I know everything about the account and about social networks, my mail was also attached to the account when it could be linked. Is it possible to return access to it if I provide all the data?

[dusky yarrow]

Lol

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @gleaming bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Won a match with over 20 kills and got 3 points

[sharp onyx]

@night cloak pls feel free to report in #old

@night cloak what matches did u play? It only considers, quick match, sniper or war

[sand path]

The cooldown is a 2-3 days

[prime steeple]

@sharp onyx hi yes i tried doing what you suggested earlier and it didnt work. Sorry for the late reply 😄

[sand path]

You tried playing all matches in 1 day right?@night cloak

If depends upon how many you've played

Can even take a week

[sharp onyx]

@prime steeple can u send ss of ur settings where it says that u have the option enabled?

[sand path]

Farming is not allowed.

[night cloak]

I format my phone and I lost my pubg account email I try to remember but I didn’t I got my id from friend so can i know the email only?

[sharp onyx]

@night cloak yes if you know the gmail, u can log in

[prime steeple]

@sharp onyx wait i think i got it...i pressed Peek and Open Scope and it didnt do anything but i enabled peek and fire and it showed up

[sand path]

You need to login into the social media linked to the pubgm account to login @night cloak

[sharp onyx]

@prime steeple peek and open scope opens scope along with peeking. If u disable it, it just peeks

[prime steeple]

seems like i have to enable BOTH for it to show up

[night cloak]

I don’t know the gmail if I remember I’m sure i will log

[prime steeple]

[sand path]

Okay...so problem solved?

[sharp onyx]

Case closed.
Another day, another qt 3.14 helped

[prime steeple]

Thanks

[night cloak]

Any way to know email from pubg id?

[sharp onyx]

My pleasure

[sand path]

Nope@night cloak

[sharp onyx]

Just ask ur friend again

[night cloak]

This official server?

[sharp onyx]

Yes, this is official server

[sand path]

https://discord.gg/pubgm-mena

If you're looking for regional servers there are more in #613267301243944960

[night cloak]

Can any admin help me with my problem

[sharp onyx]

Umm, thats exactly whats happening here

[night cloak]

I just want know the email i try everything

All my passwords same

[sharp onyx]

We are unable to help you with that. We cant find the email for you. You have to do it yourself

[sand path]

No, they do not disclose an account's personal information to anyone.

[night cloak]

I have all info but I don’t know the email only

[sharp onyx]

And there is no way anyone here can help you find it

[sand path]

You didn't bind a second login method?@night cloak

[night cloak]

no

[sand path]

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services.

[night cloak]

I was logging on by auto fill xD

[sand path]

[e-mail]
Try contacting here. But its futile @night cloak

[onyx lark]

wanna unlinked gmil .how?

[sand path]

Accounts once linked cannot be unlinked

It can be revoked though.

[onyx lark]

can i change this to other gmail?

[sand path]

No

You can only revoke access...which won't allow you to replace it

[onyx lark]

i delete my google acount and also removed game at third party app ..is it okay my fb linked too i use on fbb

[sand path]

If its deleted. There's no point in revoking access

Use FB to login

[onyx lark]

yeah fb login

but i dont use gmail so i delete it

fb is easy way for me so did this

[sand path]

But If you still wanna revoke gmail to your account. You can follow the below faq.

[storm flume]

Please refer to subpoint 2.5@onyx lark in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx lark]

thaks

[hexed crescent]

Yall need to fix ranked tdm points

Im in platinum tier and since then, i keep getting wins while being top of leaderboard, and getting +0 points

[sand path]

#old

[hexed crescent]

I already put it in there i got no response so i figured id come here

[crisp garden]

@hexed crescent just put it in there so they can fix it

[thick yew]

We need an Oceania server

For any pubg devs, admins, or anyone that has a voice to tencents and the pubg mobile dev team. Can you PLEASE give us an Oceania server? It’s been 2 years and there’s a healthy community of aussies and kiwis, even islanders playing your game.

[subtle stump]

Bruh #1 on ranked arena leaderboard is a hacker

And so are many others

Reported all nothing happens

[crisp garden]

@thick yew you can add that on #old

[thick yew]

Can you copy and paste what I said? I can’t send a message on that server for some reason

[night cloak]

@thick yew you can edit your previous message in there

[thick yew]

Nah for some reason there’s a timer and it’s like 5 hrs or something

If you could just copy and paste it there it would be helpful

Thanks

[night cloak]

Welcome

@subtle stump you could report them via in-game report option. And if you have video evidences feel free to add in #cheater-reports followed by the pinned message

[subtle stump]

Nice, I didn’t know I could report them

Because I totally didn’t just say I already reported them

[spice mesa]

How hard is it for you lazy asss devs to listen? Why is the groza a one tap? Wtf

[fresh geode]

What's this lol

[storm flume]

Please refer to this channel's pinned messages for further information, @fresh geode:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

@spice mesa #old

[weary quiver]

hi I'm Naruto Uzumaki

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weary quiver. Remember to read through #faq before asking questions in the support channels.

[weary quiver]

wrong server

@storm flume then respond to our damn complaints

[sand path]

State your issue @weary quiver and that's a bot

[weary quiver]

@sand path wait really

[sand path]

Yes.

[sharp heron]

Some admin could help me I want my pubg mobile account to be banned since it was stolen from me 【Ðw】Loganシ

[sand path]

If you have evidence of hacker using plugins, feel free to post it in #cheater-reports

[sharp heron]

I don't know how to approach and without joking I feel like crying because I had things from the first season

[sand path]

You don't have a backup logging option?@sharp heron

[sharp heron]

@sand path I had them but I can't get into the account.

[sand path]

Uhhh, you lost both?

[sharp heron]

@sand path Yes

[sand path]

Did you try mailing them?

[sharp heron]

Yes

But all I need is for it to be banned

I don't want you to I don't want you to 1. 200 dollars I put in the game is someone else

[sand path]

Well if they're using plug ins....they will eventually be banned.

[sharp heron]

But how will I know if you'll be banned

[storm willow]

@sharp heron the account will be banned only if he use cheat programs.

[main goblet]

When new update come

[storm flume]

We currently do not have a specific release date for the upcoming update, @main goblet. Once we do, we will publish further information in #news.

[sharp heron]

@storm willow Ahhh OK, then I'm going to admit that I use third-party programs on pubg in the seasons I had used aimbot wallhack and speed and that the juice never detected me and it was in seasons 4 5 7 9 and

[sand path]

Do you have video evidence?

[sharp heron]

Uien feels like I'm a pig for doing that here's my player ID

【Ðw】Loganシ

[sand path]

Do you have video evidence?

[sharp heron]

@sand path Not because I'm not so dumb to record myself using hacks

[sand path]

@storm willow Ahhh OK, then I'm going to admit that I use third-party programs on pubg in the seasons I had used aimbot wallhack and speed and that the juice never detected me and it was in seasons 4 5 7 9 and
@sharp heron statements like this may get you banned from this server

[eternal arrow]

Is Pubg Very High??? Such A Noob Foolish Game Pubg Is

I Tool 22 Kills In Ranked Arena TDM And I Just Got 6+

[sand path]

#old

[eternal arrow]

Noooob This Is Happening With Me Since Yesterday

I Am Stucked At 1300 Rank Asia From Yesterday Bcoz Of Pubg Noob Bug/Glitches

[sharp heron]

That was my count.That was my count

[storm willow]

Post in #old @eternal arrow

[sand path]

It's sad. But we cant do anything about it. Please don't repeat questions. @sharp heron

[mossy kraken]

If I use a VPN will I be banned?

[storm willow]

@sharp heron contact customer support, we cannot help on your issue. Do not repeat this question again

[sand path]

@mossy kraken Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[eternal arrow]

Senseless Game

[mossy kraken]

Ok thank you

[radiant citrus]

When we got 0.18.0 update @error403

[storm flume]

We currently do not have a specific release date for the upcoming update, @radiant citrus. Once we do, we will publish further information in #news.

[obtuse forge]

did this guy really admit using hacks on here?

[sand path]

Yes, he lost his account OwO

Use #pubg-mobile for further conversations.

[obtuse forge]

I could need some help for my issue from yesterday

so basically I tried to contact the in game support for some item I had lost

it would keep sending me FAQ and closing the convo

[sand path]

Only cs can help with those cases. Unfortunately.

[obtuse forge]

yesterday I finally managed to get pass the auto reply and was waiting for someone to contact me but so far I haven't got any reply

[sand path]

Restate the issue!

[obtuse forge]

I did and I still haven't gotten any reply

isn't it possible to contact the actual support per email or similar?

[sand path]

You can find the email in #613267301243944960 ,but they will say the same.

[crimson spruce]

@sand path @lime juniper Thank you very much for everything you have done. You have helped me a lot and thanks to you my team is going to the final. You were there to listen and very responsive yet a thousand thanks for the help you have given. You are the best staff on this game and it is sincere. thank you for the help you bring to the community

[sand path]

Don't look at me! OwO ...It is all Error!

And congratulations on reaching the finals! I hope you win! UwU

[crimson spruce]

you helped a lot too lol you are very humble

Wine I don’t think lot of cheater in other groupe lol 😂

but that's another story

[elfin iris]

Ughh im going finals don't wanna win to easy ;)

[obtuse forge]

is it this one?

[sand path]

Yes

[obtuse forge]

kk thanks

alrighty I texted that one per email, hopefully they'd reply

thanks again

[gritty glade]

When new update of pubg mobile

In High Tier like Crown or ACE? i am getting negative poitns in RANKED ARENA or not? If i didn't perform well

[storm flume]

We currently do not have a specific release date for the upcoming update, @gritty glade. Once we do, we will publish further information in #news.

[surreal fractal]

I can't buy uc from midusbuy can you guys tell me what's going on

[normal fulcrum]

@surreal fractal Must be something wrong with the website. Trying buying in game or you can contact support of Midasbuy

[quiet nest]

@sand path man , your guys need to do something , watch the group B in EUROPE , first and second team are hacking , they have 45 kills but ur guys don’t ban them , I don’t get it , too many inegality, some hackers ban some no , it’s not normal , just watch the game and they hacking

[sand path]

You have evidence?

[quiet nest]

A little bit yeah

[sand path]

Dm me

Let's see

[quiet nest]

But why do we need a evidence ? We are players lol

Normaly Pubg have to check it

Côme dm

[sand path]

Well this is the discord server.

Feel free to report through official means then.

[storm flume]

Hello, @quiet nest!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[quiet nest]

@sand path when the final is coming ?

[sand path]

No idea

Ask cs

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I need help someone stole my account and I can't get it back and is it possible to ban it with all payment checks and everything?

[sand path]

Can you log into your account ?@night cloak

[night cloak]

No

[sand path]

Well....they will eventually be banned if they're using plugins

[night cloak]

What you mean plugins

Like I had twitter and vk on it vk is disabled and it's only Twitter login now

And they stole my twitter

So there is no way to login

If I report is it gonna get banned?

[sand path]

Well...you can try recovering the Twitter

[night cloak]

I tried but I can't

So I just wanna know if it is possible

[sand path]

So you want the account to be banned?

Not possible to ban it

[night cloak]

Okay thank you

Even if I have payment check and I know id?

[sand path]

[e-mail]

[halcyon apex]

Is this controller legal?

[night cloak]

????

It's possible?

@halcyon apex no

[halcyon apex]

@night cloak thanks

[night cloak]

@sand path

[sand path]

I don't know @night cloak

Contact them

[eternal arrow]

M4 Fool Date Has been Extended?? or Is It A Glitch?

[sweet sail]

I was playing custum and suddenly this message appear

[storm flume]

Please refer to this channel's pinned messages for further information, @sweet sail:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@eternal arrow not sure about it. Could you try asking it in #chat or #pubg-mobile whether the date is extended or not

[vagrant dew]

Hi today I found hacker in match I have video of it where should I report and that cheater can be banned immediately

[sand path]

#cheater-reports with compliance to its pinned messages @vagrant dew

[vagrant dew]

Thanks hope that cheater will be banned soon.

[hollow mica]

مرحبا

احتاج للتحدث مع شخص

Hi

I Need To Speak With somebody

[vagrant dew]

Hi

[hollow mica]

Hi

How Are You Bro

[vagrant dew]

By mistake I send 1 mesg in #cheater-reports slow mode is on what to do now

I have to report that cheater

@sand path help

[sharp onyx]

@vagrant dew you can edit that msg. Long press on the msg and click on edit

[vagrant dew]

I cannot found my mesg now

Please help

@sharp onyx

[crisp garden]

@vagrant dew it got auto deleted

[vagrant dew]

Yah now do I have to wait for 5 more hours¿

To report cheater

[sand path]

Can you dm me what you had posted @vagrant dew

[storm flume]

Please do not use any other language aside from English in this channel, @hollow mica. Refer to #613267301243944960 for language channels.

[mint widget]

Pubg support team can't respond my problem

[night cloak]

Whats the issue @mint widget

[mint widget]

@night cloak My Pubg account has been hacked another linked

@night cloakMy Pubg account hacked on 22 Feb

Know pubg support team can't reply my message

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @mint widget. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[mint widget]

I hate pubg costume service

[unique crag]

Please i need support.

[crisp garden]

@unique crag why

[polar marsh]

@unique crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[naive wagon]

I was playing normally and it kicked me out of my match. I don’t have any programs running to cheat. I don’t know if I was playing with any hackers but all I know is I’m game support didn’t do anything.

[storm flume]

Please refer to this channel's pinned messages for further information, @naive wagon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[verbal fractal]

I need to talk to someone.

[flint thistle]

I have bought 770 UC and purchase Royal pass of 600 UC for S12
(Balance Remaining 170) pushed my RP to 69 UC got on reward 420(
Balance left = 590) bought prime subscription and UC rewarded 20
(Balance should be 610 Uc) but game is showing nust 520 difference of

[crisp garden]

@verbal fractal what is your problem

[verbal fractal]

I have my feelings hacked, and I want him back, and I have all the information about him.

He was tied to Twitter and Gemmell after the hack, twitter was disconnected and Facebook was linked again.

[storm willow]

@verbal fractal contact customer support

[verbal fractal]

I didn't know I could talk to you, but my friend told me.

[storm willow]

[e-mail] @verbal fractal

[verbal fractal]

I called a lot, and it didn't work.

[storm willow]

Only customer service deal with account related issue @verbal fractal

[verbal fractal]

I'm not good in English.

Write in translator

There is no Arab servant.

[crisp garden]

@verbal fractal dm me I will try to translate

[latent plover]

can we get ban using discord

[sharp onyx]

@latent plover plz elaborate

[night cloak]

Hello someone linked his twitter account with my pubg account so he can login easily to my account I hope you can help me to unlinked his account

[ancient kestrel]

Can someone explain this in simple?

[verbal fractal]

@crisp garden Thank you so much.

[crisp garden]

@verbal fractal dm me and I will translate it for you

[night cloak]

How i can fix lag on a20e?

[latent plover]

@sharp onyx mean

[sharp onyx]

@night cloak if ur phone has the bare minimum specs required to run the game, then there isnt much that can be done. However, you can try clearing up some space by deleting unused apps and files. A good network connection also helps.

Also, please keep in mind that currently the servers are experiencing an increase in player traffic due to people staying home and playing, so minor lag increase is to be expected

@latent plover I mean plz tell your problem in detail

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

[latent plover]

@sharp onyx will we get ban using discords becauise i have been told that

[sand path]

Using discord to communicate during matches won't lead to ban.@latent plover

Though ingame mic is recommended as device will prioritize the incall volume (discord voice) over the media volume (ingame sounds) and suppress it

[scarlet stratus]

Gyroscope moving itself to right and top. Even restarting phone doesn't helping. Sometimes it goes to normal itself. Can I get help.
Its Note 8

[sand path]

Try rebooting the device and if that doesnt work logout > repair > routine repair. @scarlet stratus

[scarlet stratus]

@sand path thank you

[night cloak]

@sand path why my cheater reports not approved?

[sand path]

I've already forwarded it before. @night cloak waiting for a reply

[sharp onyx]

@scarlet stratus recalibrate gyroscope from ur device settings

[upbeat hearth]

Why attend who did not play hacker !!

[polar marsh]

@upbeat hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[flat wing]

If we reach rp 100 the next season we will have it for free?
And how many days left pls?

[covert mason]

@flat wing You wont have it for free but you get 600 UC back from Rp so if you saved it you can buy it again.

And there is 19 days left

[flat wing]

@covert mason tysm❤
That what i did and i have now 900 uc :p

[covert mason]

:)

[flat wing]

I suggest that @covert mason becomes a helper

:)

Xd

[covert mason]

Nah i cant be active that much im playing competitively

[flat wing]

@covert mason dm me 1d

1s*

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

Please refer to subpoint 6.3 in #faq for further information, @flat wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[copper parcel]

Hey im looking for mod anyone is aviable atm?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @copper parcel. Remember to read through #faq before asking questions in the support channels.

[zealous forge]

Hacker Killed Me In Air,Wtf Pubg Doing

[storm flume]

Hello, @zealous forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[stray forum]

i was playing classic match my ping was 50 and when i joined ranked tdm my ping is not stable and above 200ms any idea ?

[burnt ridge]

Hey, the game exits to homescreen while playing and this happens like 4 times in 10 minutes and I'm having such a hard time playing pubgm. The problem is there since last update and I stopped playing pubgm due to this and now I really need to play. so please help me. (I'm using galaxy s9 plus mobile?

[sand path]

Disable the swipe gestures @burnt ridge
I have the same device

You can find the option in game launcher

[fallen anvil]

So if we leave the ranked against cheaters we get punished not them! Wow

[sand path]

Feel free to record them and post it in #cheater-reports @fallen anvil

[fallen anvil]

Sure. How aboit my kd? Can i record it?

😩

[flint thistle]

I have bought 770 UC and purchase Royal pass of 600 UC for S12
(Balance Remaining 170) pushed my RP to 69 UC got on reward 420(
Balance left = 590) bought prime subscription and UC rewarded 20
(Balance should be 610 Uc) but game is showing nust 520 difference of 90 uc and ihad not even spent one uc

[sand path]

Contact customer service in game for uc related issues @flint thistle

[burnt ridge]

@sand path how to disable swipe gesture?

[flint thistle]

@sand path i had tried but on support they are not giving me options like that and keep closing my conversation

[sand path]

While in game tap on game launcher notification. And settings on the overlay that appears...then in shortcuts

The gamelaucher should automatically lock the gestures

[flint thistle]

@sand path any email adress for asia region. [e-mail] this email doesnt work

[burnt ridge]

@sand path thank you. I hope this works 😃

[sand path]

I would suggest doing back to press buttons if it doesn't @burnt ridge

[burnt ridge]

Sorry, I didn't understand it @sand path

ah, it's not working @sand path

What should I do now?

[craggy blade]

In tdm I'm behind container and I get damage.

[limpid latch]

Hello Sir, I'm pakaj and my pubg Ign is 4iTxThor. I have submitted my account details on a website by mistake and after that my account got hacked. For proof you can check daily login location. Can you guys please help me to get my account back. I want to unlink my account from fb and connect with Google. Please help me so that I can get my account back.

My Pubg Id- 5368883779

My Email adress- [e-mail]

Here are some proof

He change my pubg mobile name

Old Name 4iTxTHÔR

New Name-Mr。RHIYO

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @limpid latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

use gl tools okay?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[night cloak]

what about l speed

Hi

I have a question regarding VPN where can I ask it?

[storm willow]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation. @night cloak

@night cloak anything that modifies/ tampers the game will lead to ban

[limpid latch]

Hey admin please help me please

[night cloak]

l speed modify the system @storm willow

[storm willow]

@limpid latch already answered you, read #faq 2.5

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Where can I find customer service? @storm willow

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[hushed hound]

My account is hacked by hacker he made my pubg uc 0 and we both are using same acoount he is connected with facebook of mine and i am connected with gmail if i resert password of fb he can hack esily again so i want to unlink facebook with pubgm

I want to unlink pubg from facebook

[normal fulcrum]

@night cloak Can you provide your in game character ID?

[night cloak]

@hushed hound Accounts once linked can't be unlinked.

Try contacting customer service.

[normal fulcrum]

@normal fulcrum i talked to customer care of my phone they said the problem is from the game
@south basalt They said that your device is alright without even checking it? A mobile device is a hardware, not a software like a game. A hardware needs to get checked manually

[hushed hound]

@storm flume I want to unlink facebook from pubg please unlink facebook from my pubg account ID :5242636639 IF u respect pubg players help me

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @hushed hound. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

@night cloak @wary pasture Can you guys provide me your in game character id?

[wary pasture]

550281123

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[hushed hound]

Pubgm i am not talking about how to link

[eternal arrow]

Can I Get A Chart Or Image...? Where We Get Next Season Tier Drop List?

[night cloak]

@hushed hound follow the faq

[hushed hound]

I am reQuesting to unlink my pubg acc frm fb

[night cloak]

@night cloak if you are an emulator please use #emulator-support

[hushed hound]

Plz

My id Is hacked

[lyric vector]

@normal fulcrum is seagm legal to charge uc?

[sharp onyx]

@eternal arrow the chart is in #faq

[storm flume]

Please refer to subpoint #3.8 in #faq for further information, @eternal arrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

I am reQuesting to unlink my pubg acc frm fb
@hushed hound follow #faq . Accounts once linked cannot be unlinked.

[eternal arrow]

@sharp onyx Which Number In #faq??

[hushed hound]

But fb id is hacked @night cloak

[night cloak]

@lyric vector midasbuy
https://www.pubgmobile.com/pay

[normal fulcrum]

@normal fulcrum is seagm legal to charge uc?
@lyric vector Only authorized 3rd party site for purchase is Midasbuy.com

[hushed hound]

I spnt tousands on game

[night cloak]

@storm willow I want to use it to buy the UC via ID only and I need to change the country and I can only with vpn, does that cause my account to be blocked?

What about it not permission

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised
@hushed hound

[hushed hound]

So pubg is not responsibe

Wow

[night cloak]

@eternal arrow #faq 3.8

@hushed hound follow the #faq 2.5

[sand path]

Contact cs and follow this image. You wont be able to replace the Facebook though. @hushed hound

[hushed hound]

So add new option in new update of unlinking many of scammers are cheting other players acc by hacking their social media accnts

[polar marsh]

@lyric vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I want to use it to buy the UC via ID only and I need to change the country and I can only with vpn, does that cause my account to be banned? @night cloak @normal fulcrum

[hushed hound]

So add new option in new update of unlinking many of scammers are cheting other players acc by hacking their social media accnts

[night cloak]

So add new option in new update of unlinking many of scammers are cheting other players acc by hacking their social media accnts
@hushed hound Imagine a hacker to hack your account and unlink the only account you are linked to. You are going to lose it forever. That's not good.

[sand path]

@hushed hound follow my image and you should be fine.

[hushed hound]

So add new option like unlinking and adding phonenumbe

[sand path]

@night cloak Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation. S

[thorn ledge]

There is a bug ranking point bug in Ranked Arena, I had 23kills, k/d 4.6 and 4 assist than I had 4 point plus but in other game I had 11kills, k/d 1.1 and 4 assist than I had 30+ point plus. I'm on platinum 4. This happened 4 and 5 time

[night cloak]

@thorn ledge use #old.

[hushed hound]

Plz help me plz i have no hate 2wards pubgm many of players id s are scamming

[sharp onyx]

Hackers cant just hack into your account. If you click on links that give free UC, etc, ur perosnal information is sent to the hackers, AND then the hackers are able to get into ur account. So, we came a full circle here:

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised

[burnt ridge]

Someone help me please, regarding this.

the game exits to homescreen while playing and this happens like 4 times in 10 minutes and I'm having such a hard time playing pubgm. The problem is there since last update and I stopped playing pubgm due to this and now I really need to play. so please help me. (I'm using galaxy s9 plus mobile)

[sand path]

Did you see the image I posted?@hushed hound

[hushed hound]

Yes

[sand path]

So?

What's the problem?

[hushed hound]

I want 2 unlink my fb id with pubg i spt thousands of money

Plz

[sand path]

Follow that image and they will unlink it for you @hushed hound

[sharp onyx]

@burnt ridge Reinstalling should fix it. Also, try having enough free space and RAM on ur device

[hushed hound]

I want 2 unlink my fb acc with pubg i hve coonected 2 mail

[burnt ridge]

@sharp onyx I reinstalled 2 times. Still didn't work!!

[sand path]

@burnt ridge switch the navigation bar to buttons

[sharp onyx]

Do you a power saving mode turned on by any chance?

[burnt ridge]

@sand path it's in buttons only

@sharp onyx no

But I have the night mode on

[sand path]

Have you also enabled swipe from edge to go home gestures?

[hushed hound]

@sand path My fb id us hacked

[sand path]

@hushed hound contact customer service in game and follow the steps in image. They will remove the Facebook!

[hushed hound]

Ok

[sand path]

And stop repeating the same question!

[hushed hound]

Ok i respect you @sand path

[burnt ridge]

@sand path yes, but now I disabled it and played still the problem exists

[sand path]

Can you record it?

Did you notice any particular action which is causing this?

[burnt ridge]

No, it just goes to the homescreen randomly

[sharp onyx]

@burnt ridge do u have developer options turned on?

[burnt ridge]

I think I can record it. Where do I have to send the recording?

@sharp onyx no

[sharp onyx]

#old

[sand path]

Here

And there too

[sharp onyx]

They can send vids here?

[sand path]

Yes

[sharp onyx]

Ooh

[sand path]

No links though

[burnt ridge]

Okay, will do, will be back shortly

Thanks

[sand path]

Dm the link to me

[burnt ridge]

@sand path sure,

[sharp onyx]

Developer options does have a setting to disable apps if they use too much battery

[burnt ridge]

I have not enabled it @sharp onyx

[sharp onyx]

Just as precaution, restart ur phone before recording

[burnt ridge]

Okay

[sand path]

And make sure you have accidental touch protection on

[hushed hound]

What is Regestration date of your account @sand path

Mean

[sand path]

You can find it in playgames/appsttore@hushed hound

[sharp onyx]

@hushed hound the date u created the account

[hushed hound]

Can u send me screen shot

[sand path]

Well....its your account

0.0

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[sharp onyx]

He is asking how to find it@sand path

[hushed hound]

Yup @sharp onyx

[storm willow]

@night cloak use https://www.pubgmobile.com/pay/

[sand path]

Android or IOs?@hushed hound

[hushed hound]

AndRois

[sand path]

You didn't answer them correctly. This is gonna get rejected

Please only answer what is asked.

[hushed hound]

Any how i want to unlink fb today or else my pubg acc wil be gone

[sand path]

A rough estimate of account creation would work

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

It is not possible to unlink it today

Dont send it here. Send it to them

[hushed hound]

I want 2 fill 4 ' 5

[sharp onyx]

Delete

[hushed hound]

4 5 how to fill

🤔

[sharp onyx]

For 4, tell them the month and year you created account.
For 5, send them screenshot of the first receipt of payment if u bought UC

[sand path]

And the latest too

[hushed hound]

4 i dnt know date how to find

[sand path]

Just say it roughly

[hushed hound]

5 i bouht uc

[sand path]

Payment receipt

Screenshot of it

The first ever you bought and the latest

[hushed hound]

Recently

And buyed frm midas buy

[sharp onyx]

@sand path it jist says "First and Oldest". Doesnt say anything about latest

[hushed hound]

And i strted plaYing on s3 ending

[burnt ridge]

@sand path here is the video, that you asked!

[hushed hound]

Season 3 week 6

DAte ? @sharp onyx

[sharp onyx]

Just say the month, that will be enough

[hushed hound]

OK

[burnt ridge]

@sharp onyx what's the problem? Did you see the recording?

[sharp onyx]

Discord is really buggy atm. I couldnt seee the full video, only halfway

[burnt ridge]

Oh okay

[sharp onyx]

It didnt crash even once in the video

[hushed hound]

Hey i reported steply

[main bolt]

Are you guys admin?

[burnt ridge]

@sharp onyx at the end it crashed and the video stopped

[sharp onyx]

This is support channel @main bolt

[hushed hound]

But i Can wait for 90 days

[main bolt]

Ight thanks man

[burnt ridge]

After exiting the game, video recording stopped

[sharp onyx]

@burnt ridge so ur recording also stopped with the crash? Seems like a device issue then

[main bolt]

Also congrats on winning

[sharp onyx]

Thanks

[burnt ridge]

Wait, I'll upload another video wait!!

[sharp onyx]

@main bolt state ur problem and lets see if I can help

[hushed hound]

Hello bro please i want 2 unlunk my acc

Frm Fb

Other wise it wiLl be gone

[sharp onyx]

@hushed hound please waite for the in-game customer service msg now. We cant help you anymore

[hushed hound]

I Can wait until 2mrw

[night cloak]

@hushed hound please stop repeating the questions

[main bolt]

Umm it’s not concerning me. It’s something of a private matter

[hushed hound]

Hey my account is geeting hacked i onow the pain @night cloak

[sharp onyx]

Ok. Then dm a mod

[main bolt]

Ok thank you

[sharp onyx]

Np

[night cloak]

@hushed hound repeating the questions won't help. But contacting the customer service will help you. Please wait for their answers

[sand path]

@sand path it jist says "First and Oldest". Doesnt say anything about latest
@sharp onyx
Me been doing this for a while...I know what they want OwO

[polar marsh]

@hushed hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

Me been doing this for a while...I know what they want OwO

Sure, bud

[normal fulcrum]

@night cloak For the bug you reported earlier.

[burnt ridge]

Check this out! @sand path @sharp onyx

[sand path]

Since recording also stopped. Looks like a hardware issue

[burnt ridge]

That recorder is from game Launcher. So once the game exited the video also stopped.

Check the new video. Here isn't it different?

[hybrid lodge]

Too much dising in my ios any changes need too fix?

[frozen sparrow]

@lime juniper @spring void @bold siren IF i buy uc from Midas buy, will i get this season's uc purchase rewards? Like the outfit and QBZ skin in Discount?

[sand path]

Yes

Qbz needs to be purchased with uc though.

[frozen sparrow]

Yes
@sand path

Is this answer official?

[sand path]

Yee

[burnt ridge]

@sand path did you see the new video?

[frozen sparrow]

@spring void Please reply

[white basalt]

any support here ?

[burnt ridge]

Which I have uploaded? Is it hardware issue or something else?

[sand path]

Yes @frozen sparrow

[spring void]

Yes @frozen sparrow

[sand path]

I cant play it@burnt ridge

[hushed hound]

Yup @حـآكــم | L2#2999

[sand path]

Dont know why

[storm flume]

Hello, @chrome cape!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[burnt ridge]

@sand path should I resend it!!

[sand path]

Noo

[hybrid lodge]

@spring voidToo much dising in my ios any changes need too fix?

[hushed hound]

I 2 face same prblm

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @hybrid lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hushed hound]

Hello if i deactivate fb

Does it unliK with pubg ?

[burnt ridge]

What should I do then? I'm out of options 😫

[white basalt]

hellllllllp

[burnt ridge]

@sharp onyx did you check out the video?

[hushed hound]

@sharp onyx if i deactivate fb does pubg unlink it

[white basalt]

please help

😥

[quasi dome]

is the ranked arena event limited time?

[random onyx]

I have old pubg mobile account is connected with Twitter before to days when I login to game he ask me to make new account why ?

[hushed hound]

Bcz its pubg xd

[zealous forge]

Why No Anticheat In Evoground?

[sharp onyx]

@burnt ridge I am unable to play video

[burnt ridge]

@sharp onyx oh is it so, what shall i do then

[sharp onyx]

@hushed hound u can try

[polar marsh]

@white basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@quasi dome yes, for now. It might be extended. Please wait for further announcement

@zealous forge Anticheat measure are active throughout the game, even in evoground

[stray forum]

so bcs we can't buy uc via midas can we buy them via razer gold or in seagm website ?

[sharp onyx]

@burnt ridge upload to yt, and send link in #old
Also describe ur problem in there

Modas is the only approved 3rd party buyer rn

For the rest, do so at ur own discretion

[sand path]

Midasbuy isn't third party...its part of Tencent. @sharp onyx

[sharp onyx]

But still, out-of-app

[sand path]

UwU

[random onyx]

I have old pubg mobile account is connected with Twitter before tow days when I login to game he ask me to make new account why ?

[sand path]

Go to pubgmobile.com and click on purchase.

[sharp onyx]

@random onyx just login again with ur twitter account and it will be back

[random onyx]

@sharp onyx i try more than one time same it ask for make new account

[storm willow]

@random onyx make sure you are using Global client and same login credentials

[thick yew]

Any update on the Oceania server pubg dev team?

[sand path]

Nope

[sharp onyx]

Make a new account, and then login with twitter, it should bring th old one back if there werent any problems
@random onyx

[raw ibex]

hlo

[thick yew]

Maybe they can put it in on the next update

It’s been 2 years man

[sharp onyx]

@thick yew Please wait for further announcement regarding this. Staff cant really say anything about this

[urban turtle]

Anyone know how to get a lower ms

[sharp onyx]

@urban turtle use better internet

[chrome cloak]

help me i got data exchange error

[polar marsh]

@chrome cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@raw ibex it literally says in the picture to contact iOS support. Please contact them

[random onyx]

@sharp onyx ok i will try now

[raw ibex]

help me sir not adding found ???

[urban turtle]

@sharp onyx the server I play it’s far away from me

[sand path]

Feel free to purchase from
https://www.pubgmobile.com/pay
@raw ibex

[thick yew]

Okay thank you, just wanting to remind any moderators/devs or any one that has a voice over the tencent devs that there is a healthy community of aussies, kiwis and islanders

And it wouldn’t be a waste of money if you guys give us our own server

[sand path]

#old @thick yew

[sharp onyx]

@thick yew ur msg has already been forwarded. Thank you

[sand path]

The more you post, the sooner it will be

[stray forum]

@sand pathi went to pubgmobile. com led me to midas

[thick yew]

Yeh I’ve sent that there as well

[sand path]

Yes @stray forum that's the only way unfortunately.

[random onyx]

@sharp onyx same problem it open new account

[stray forum]

long time ago i did purchase with razer gold @sand path

[sharp onyx]

@urban turtle There isnt anything that can be done regarding the physical distance of the server from you.

[storm flume]

Please do not use any other language aside from English in this channel, @raw ibex. Refer to #613267301243944960 for language channels.

[sharp onyx]

@random onyx Had you linked any other account with ur id too? Like google or apple?

[urban turtle]

@sharp onyx because Australia has no server

[random onyx]

@sharp onyx it was linked with facebook but now the facebook is Canceled i can’t login by it

@sharp onyx so only Twitter i can login in the account

[sharp onyx]

How did you lose your account in the first place?@random onyx

[hybrid lodge]

@spring voidToo much dising in my ios any changes need too fix?
Not in 4.5 any other fixed if anyone knows?

[sharp onyx]

@urban turtle if u read a little above, this is exact thing that was talked about with @JoshHams

[sand path]

Yes

[random onyx]

@sharp onyx i was logged in into the account suddenly i closed my emulater and 10 minutes later i logged back in but instead of signing me back in to my account it asked me to make a new one like if there is no account from the first place even tho twitter shows that the account is still linked to it and never got unlinked or somthing.

[night cloak]

Wh next season starts ?

[sand path]

19 days till this one ends@night cloak

2-3 days maybe
...after that

[sharp onyx]

Its always +2/3 days if you include the buffer period

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @random onyx.

[urban turtle]

@sharp onyx but he’s pushing something that will never happen

[regal prawn]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @regal prawn. Remember to read through #faq before asking questions in the support channels.

[regal prawn]

Can't login with Twitter game reload at that time whenever i hit the Twitter

[night cloak]

How can you leave a crew?

[sharp onyx]

@night cloak
In lobby, look bottom right you’ll see a arrow pointing up click on that and click on crew.... then tap on yourself then tap Leave Crew

[hard zodiac]

It's amazing that having all the evidence, having my ID, pay stubs ($ 966) this year, and still the pubg mobile team can't help me get my account back, leaving my account to hackers who want me to pay them 1800 $ the account linked to my pubg account

[night cloak]

Thank you, @sharp onyx

[sharp onyx]

The staff here cant help with account suspensions. Please wait for the reply from in game customer support. @hard zodiac

[flat bobcat]

Did I just get barred from posting in discord support @lime juniper ?

[remote dock]

Hi,
Is there any discord bot that could show pubg mobile stats ???

[night cloak]

@remote dock no

[sharp onyx]

@remote dock no such bot for now

[remote dock]

Nor an app ???

[sharp onyx]

Nope

[remote dock]

Tnx

[hard zodiac]

@sharp onyx they respond 1 time a week, they don't help in anything else what can I expect? Could it be that the pubg mobile staff is working hand in hand with hackers to sell the accounts

how could they not be able to delete a twtitter account that was linked to my pubg account, me having all the evidence

I have spent more than $ 5k on that account and nobody says anything this really sucks

[sharp onyx]

@hard zodiac Again, people here cant really comment on their working process.

And no, tencent doesnt work "hand in hand" with hackers. Please stop with the allegations

You can try opening another ticket with them

[hybrid lodge]

Too much dising in my ios any changes need too fix? @sharp onyx not in 4.5 any other setting to fix?

[hard zodiac]

is what they show, only by turning their backs on their players and giving positive results to hackers

[sharp onyx]

@hybrid lodge I dont know much about iOS devices, as I myself have used an android my whole life. Sorry about that

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @hard zodiac. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[jolly kettle]

@sharp onyx i was watching today a known Youtuber in Middle East, clearly hacking with Wall Hack or X Ray vision and Aimbot, evedince in his video

[sharp onyx]

@jolly kettle please feel free to use #cheater-reports and the in-game reporting option

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @jolly kettle:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

Hi Can I ask you?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@hard zodiac first of All account privacy is your own issue. Please do not share your credentials to anyone or get scammed for free UC / skins, you are responsible for your account.
Second it takes time to review the reports, lots of people gets scammed for freebies and lose their accounts, it takes time to review all those and restore the account to the owners.(decision are made only by customer support). Please contact customer support, we cannot help you on account related issues.

[jolly kettle]

@sharp onyx
He is not promoting cheating but he him self clearly is a cheater

[storm flume]

Hello, @jolly kettle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sharp onyx]

Please use this form 👇

[night cloak]

@jolly kettle feel free to use the link to report his youtube channel
http://bit.ly/37Lgfbm

[hard zodiac]

@storm willow I already read, and I went to the support of the game, where they tell me that they can not help me if my social media account is disabled, you have to be a little reasonable and know that if they hack the account they will deactivate it, they should have a solution for that type of problems, the people who hacked me calmly enter my account and the pubg mobile team does nothing but washes their hands and ends up sinking their players

[blazing saddle]

@hard zodiac Please refer to #faq subpoint 2.5.

[hard zodiac]

@blazing saddle I already did it, I sent payment receipts, I sent my legal ID, I sent the email where it says that they entered my social media account in Turkey and still they told me they can't help me

[torpid finch]

Help someone else also has my account

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @torpid finch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[jolly kettle]

I suggest a feature for next update to have multiple profiles setting per device, use scenario is i want to play using ipad and Emulator

[blazing saddle]

@jolly kettle All suggestions and feedback are welcome in #old channel.

@hard zodiac It may take up to 90 days for the in-game customer service team to process your request, kindly be patient.

[hard zodiac]

90 days?😂😂

[sharp onyx]

"upto" 90 days. Currently due to the pandemic, the customer support team is understaffed

[blazing saddle]

Only if you follow the instructions given in the #faq 2.5.

[torpid finch]

How can I unlink Game Center account bruh

[blazing saddle]

It is not possible to unlink social media accounts once linked to the game, @torpid finch.

[torpid finch]

...

why

[sharp onyx]

You can contact in game customer support to unlink it. It is not possible to donit urself

[jolly kettle]

Unlink is nice feature seems most wanted but needs a extra security factor if implemented

[sharp onyx]

@jolly kettle feel free to add this in #oldthat channel also takes suggestions

[jolly kettle]

Sure

😊

[random onyx]

@sharp onyx no one help me there

[sharp onyx]

@random onyx where?

[night cloak]

@random onyx contact the customer service is the only option

and please wait for their reply

[iron basin]

S12k is a shotgun or AR?

[night cloak]

shotgun@iron basin

[iron basin]

shotgun@iron basin
@night cloak but my kills don't update for shotgun mastery!.

[eternal arrow]

If M4 Fool Date Extended?? Or Is it a glitch? 🐛

[night cloak]

@iron basin did you try to complete the whole achievement today

[iron basin]

@iron basin did you try to complete the whole achievement today
@night cloak m trying still lots of kills to go but when i use s12k it doesn't update my kills

[sharp onyx]

For some reason S12k kills dont register in the shotgun section, although it appears in the shotgun submenu in inventory

[night cloak]

theres a cooldown for that you could try that in next day or so

[inner sapphire]

How was I warned when I didn’t do anything

[night cloak]

@inner sapphire to #discord

[green dock]

When does the next update come out?

[sharp onyx]

@green dock in about 3 weeks, give or take

[green dock]

I thought it was supposed to release like a week ago

[sharp onyx]

Umm, no. That was the beta. Or if you are talking about the new mode, "Cold front survival" that was just a mini update of 50 mb

[iron basin]

For some reason S12k kills dont register in the shotgun section, although it appears in the shotgun submenu in inventory
@sharp onyx ask the devs to fix it!.

[sharp onyx]

Feel free to report it in #old

[ebon nacelle]

Is the point system in ranked arena bugged?

[night cloak]

@lime juniper I have a 90k YouTube channel why you give me 179 copyright strikes?

Any mod here?

[glossy sable]

Error here. Everyone hide.

[lime juniper]

As responded in the e-mail to you, @night cloak, YouTube will process the retraction soon. You have nothing to worry about. Once again, we apologize for this mistake.

[ebon nacelle]

You sure? Lol I had 22kills and 2 deaths only +3 points, but then the next match I get 10 kills and 5 deaths and get +13, how does that even make sense?

[night cloak]

@lime juniper thanks for the reply I trust you

[ebon nacelle]

They give more points for doing less?

[sand path]

Depends on the enemy you are facing @ebon nacelle

If they are low levels the system will assign you lesser points

[glossy sable]

And the rating isn't only K/D.

[ebon nacelle]

Why are they matching low level players with high tier players if it's supposed to be "ranked" ? @sand path

[sand path]

Well....its still new and this is basically a test run @ebon nacelle feedbacks are welcomed at #old

[ebon nacelle]

Getting 20 kills plus the win and almost losing points.. thanks I'll report it there @sand path

[glossy sable]

the rating isn't only K/D.

[timber juniper]

@everyone

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @timber juniper. Remember to read through #faq before asking questions in the support channels.

[timber juniper]

@everyone

[sand path]

State the issue

How can I help you?@timber juniper

[glossy sable]

Next everyone ping is a mute, @timber juniper.

[night cloak]

@lime juniper please try to remove copyright strikes as soon as possible .
because after 5 days my channel Will be got terminated .

[glossy sable]

It's done, it's up to YouTube now, as she told you.

[latent plover]

after latest update in every 2nd match sound goes off

[sand path]

Restart @latent plover

[latent plover]

@sand path i have done many time

[sand path]

Mic sound right?

[latent plover]

@night cloak why pubg give copy right

[lime juniper]

Even if YouTube is slow and does terminate your channel, @night cloak, which is unlikely (they will likely process the retraction today or tomorrow), they will revert it all when they read our request.

[sand path]

@latent plover they give copyright to videos promoting cheating activities.

[azure hatch]

@night cloak big fan bro

[latent plover]

@sand path and to those who show cheaters ? or expose them

[dense zealot]

[latent plover]

@sand path mic and sound of game

[sand path]

No @latent plover

@latent plover that's new...entire sound?

[azure hatch]

@night cloak sir I am your huge fan but trust me if pubg mobile admin told you that your stricks will be removed it will .. remove btw I am your big fan

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[azure hatch]

Ok

[rare nacelle]

@night cloak BIG FAN SIR

[sand path]

Please take it to #pubg-mobile

[night cloak]

@lime juniper thanks for the reply i hope for the best .

[lime juniper]

It was not your fault, but ours, @night cloak, so you have nothing to fear. Everything will be back to normal shortly.

[latent plover]

please say to bot that dont fire like real person at us why you guys given too much damage to bot

[sand path]

#old @latent plover

[polar marsh]

@tepid niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hasty fractal. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@magic spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coral maple]

Can anyone explain how the point system works in rank TDM?

[dapper peak]

Can’t we switch fpp in tournaments? Like is it a foul or something?

[tribal blaze]

What’s wrong with the latest PUBG beta test on IOS 13 iPhone 11 , keeps updating and never completes, and after 30mins phone is piping hotter....

[boreal chasm]

Here they comment

[night cloak]

when does the ranked arena end

@night cloak No such information.

@tribal blaze Please contact with your beta test server staff.

[night cloak]

@dapper peak You can switch to FPP from TPP.

[still jasper]

I removed pubg account from gmail but gmail icon stell been in my account i want to remove it to attach my account with tewetter in addition to Facebook

[night cloak]

@still jasper It is unfortunately not possible to unbind a linked method. Maybe in future.

[still jasper]

What can i do to remove this icon

Didn't use it

[night cloak]

You can't.

Hi

what does it mean? (5. THIRD-PARTY CONTENT ⏶

In regard to all Subscriptions, Content and Services that are not authored by Valve, Valve does not screen such third-party content available on Steam or through other sources. Valve assumes no responsibility or liability for such third party content. Some third-party application software is capable of being used by businesses for business purposes - however, you may only acquire such software via Steam for private personal use.)

@night cloak You joined the wrong server. Ask in discord.gg/battlegrounds

This isnt about PUBG mobile? @night cloak

[flint thistle]

I have bought 770 UC and purchase Royal pass of 600 UC for S12
(Balance Remaining 170) pushed my RP to 69 UC got on reward 420(
Balance left = 590) bought prime subscription and UC rewarded 20
(Balance should be 610 Uc) but game is showing nust 520 difference of 90 UC even i have not maken any purchase from uc, Pub G support in game and out of game not helping me out

[night cloak]

@night cloak Since you mentioned "Valve," no.

@flint thistle For account related issue, contact the customer's service.

[flint thistle]

I had contacted them they are not helping me out

[night cloak]

Keep trying. They are your only option.

Whenever I open PUBGM it takes very much time in checking for update about 40-50seconds. I am on IOS it usually does not take so much time for checking for update. In game ping is very good around 30-40 but update checking is way too longer than usual

[flint thistle]

Hmm. This is not safe then i had collected all UC for SE 13 huh.

[night cloak]

Valve what does it mean? @night cloak

@night cloak You need a different DNS, then.

@night cloak Valve is the owner of Steam, aka PC PUBG.

@night cloak You need a different DNS, then.
@night cloak I tried with wifi but it was still happening

@night cloak Tried switching to OpenDNS or Google DNS?

I will try later and let you know

[sharp heron]

Hello everyone sorry for putting that message saying that
But I've got my account back :)

And I said it because I wanted them to listen to me and they'd help me.

[night cloak]

I want to know does this talk include any version of PUBG?

5. THIRD-PARTY CONTENT ⏶

In regard to all Subscriptions, Content and Services that are not authored by Valve, Valve does not screen such third-party content available on Steam or through other sources. Valve assumes no responsibility or liability for such third party content. Some third-party application software is capable of being used by businesses for business purposes - however, you may only acquire such software via Steam for private personal use.

@night cloak

@night cloak This is a portion of the PUBG Steam Terms of Service, I believe.

Thank you so much

Is VPN use and country change allowed? Does it cause a band? @night cloak

@night cloak Using VPN is not recommended. You can use it on your own risk.

[maiden snow]

The Fool Crate Got Days Extention Or Its Just A Bug?

Its Showing 20 Days Instead In Morning It Was 4 Days Left

[night cloak]

Just to change countries and I don't want to play with it, I want to take advantage of offers and buy the UC @night cloak

@maiden snow Extended.

@night cloak That is against Terms of Service.

You might get yourself banned.

[maiden snow]

Thank You @night cloak Happy To Hear That

[night cloak]

What follows, and how is it found that I am in breach? @night cloak

@night cloak I'm not aware of that.

[unborn cloud]

Hey I'm from India and while playing the game with my WiFi on I'm not able to get any indian servers , I'm getting indo servers why so? @night cloak

[quartz wave]

From.next season Pls make few changes ..Let the kill points be 4000+ For people to reach Ace...It's like all guys camp and game's too boring...If the kill points are of high priority the game will be balanced..I've been watching from Season 1..Kill points are kinda neglected .. @lime juniper

[night cloak]

@unborn cloud IP change is needed.

Or use mobile data.

[unborn cloud]

@night cloak but it happens for a few weeks and it goes and comes back when a new update is about to come

[night cloak]

Can I see the point in the service policy that prevents that? @night cloak

@quartz wave This is a survival game, not a killing frenzy. You might wanna play TDM for killing.

@unborn cloud I'm not sure what causes that issue, but I'm aware that IP changing fixes the problem.

@night cloak https://www.pubgmobile.com/terms.html

[unborn cloud]

@night cloakcould u help me with that (ip changing) , idk how to do it

[quartz wave]

@night cloak This is shooting game ain't survival game miss..If the basics is withheld how can the game progress..? For heaven's sake stop prioritizing Campers over Rushers...Coz of tiers and stars people camp all over day and the basic outbound is forgotten which is too lame..

[night cloak]

@unborn cloud You just need to call your ISP and ask them to change your static IP address.

@quartz wave Battle Royale = Survival.

Yes, I own this link, but I did not find this point that you mentioned @night cloak

@night cloak Ow.

[quartz wave]

@night cloak Well makes point But seems like pubg is going offbounds ...U guys have to prioritise kills too.. If survival is main priority then tell me why's there KILL AND SURVIVAL POINTS ?

[night cloak]

@opaque cedar No self promotion.

@quartz wave Feel free to email [e-mail] with the suggestion l

what does Ow mean? @night cloak

@night cloak I won't be able to find it for you now.

[unborn cloud]

@night cloak but even the ip address mail shows its in Delhi ,India?

[quartz wave]

@night cloak I've been doing it from a year and all I receive is computerised reply ...Let me add it in #old ..Error 403 replied many times over there which is legit thou...Anyway thnx for the time mate

[unborn cloud]

Could this be a error in your servers? @night cloak

[night cloak]

@unborn cloud It's just the game that somehow filtered your IP with another country. Usually changing the IP or switching to mobile data fixes the issue.

[unborn cloud]

@night cloak okay ma'am thank you for your assistance ❤️ have a good day

[night cloak]

You too, stay safe.

Why? 🥵 @night cloak

[flint thistle]

S9 plus can support ultra hd ?

[sacred gazelle]

Is 1,1,1,1 VPN is safe for playing ping?
Will I get banned?

[stable path]

I'm not able to use @royal glen

[coral maple]

I asked a question I still haven't gotten an answer how does the point system work in TDM

[jolly quest]

Hello everyone

Can I talk to the administration

To tell him my story

[fluid sage]

(can’t load url: the domain of this url isn’t included in the app’s domains. to be able to load this url , add all domains and subdomains of your app to the app domains filed in your app settings)
??????? Please repeat

[night cloak]

دق丨خشوم
5226757500

5625274769
MR彡『NIXT

BAROD『USA』〆
5662675410

ツجحيمツ£
5176228573

Wallhack speedhack aimbot I’m about to lose my damn mind please ban these hackers....

youtu.be/2NTgpeHjhTY

[sinful needle]

Hello , I will complete one achivetment but I cant get my reward pls repeat It is get 20 kills

[night cloak]

Any mods on?

[sinful needle]

No

[night cloak]

I have a serious problem

[sinful needle]

?

[jolly quest]

@sinful needlesir are you mod

[sinful needle]

No

İts normal

Im using Turkish language

[sand path]

Link is dead @night cloak

[stray forum]

@night cloak check @ Nyero

[night cloak]

@sand path wym

Check dm

[sand path]

Dm me the link

[night cloak]

I still have the old uzi on my account it has not changed to the new one ever since it got changed

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I tried to repair the game nothing works

How is it possible that I have the old uzi while everyone has the new uzi ?

[sand path]

Skin?

Did you try after removing the skin

[night cloak]

Let me check

[night cloak]

@sand path thanks so much! Lol guess that was it

I was tripping

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sand path]

@night cloak put it in #old with the skin's name

[night cloak]

Posted @sand path thanks for help

[blazing saddle]

@fluid sage Does this issue occur when you try to login? Can you explain the issue in brief?

S9 plus can support ultra hd ?
@flint thistle Ultra HD feature is not released yet.

Is 1,1,1,1 VPN is safe for playing ping?
Will I get banned?
@sacred gazelle Usage of VPN is not recommended. If you use 1.1.1.1 DNS, there won't be any issues.

I'm not able to use @royal glen
@stable path Is the issue resolved now?

I asked a question I still haven't gotten an answer how does the point system work in TDM
@coral maple The algorithm of points system for both Classic and TDM matches is not available publicly and is unknown.

@jolly quest Hello! Do you require any assistance?

[night cloak]

Hi

Is VPN use and country change allowed? Does it cause a banned?

[sand path]

@night cloak Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[jolly quest]

Yes sir

[polar marsh]

@jolly quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jolly quest. Remember to read through #faq before asking questions in the support channels.

[silk flax]

Hi pubg

I have hacker evedince

Can i report?

[storm flume]

Hello, @silk flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@stable path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Why u deleted my report?there was video and everthing...?

I think TDM ranked is bugged I did report the bug but are there any other cases? I'm gaining 1 point for 15 kills 5 k/D and a win.

I'm in a low tier of Gold 2

Just to change countries and I don't want to play with it, I want to take advantage of offers and buy the UC @sand path

[fluid sage]

@blazing saddleYes, it appears when entering my account

[blazing saddle]

@fluid sage Have you tried uninstalling/disabling the Facebook application and try to login?

@night cloak Use #cheater-reports for it when the channel opens.

[fluid sage]

@blazing saddleI'll try

[normal fulcrum]

@night cloak You can report the bug in #old

[night cloak]

I did. I was just asking if anyone else has had any similar issues and will it be fixed before the event ends ?

[normal fulcrum]

It should be fixed soon

[night cloak]

I hope so because it's hard to rank up at the moment. It's not a big deal but I really hope they see it's bugged. I've been stuck on Gold 2 awhile now even though I've got a 90% win ratio with a 3.5 K/D very weird

Thats right? @normal fulcrum

[summer bane]

plz help. how can i add auto update news in my discord

[night cloak]

That's PUBG not pubg mobile @night cloak

Very different.

[fluid sage]

@blazing saddleI deleted the Facebook application, but it is still the same problem

[blazing saddle]

@night cloak That is PUBG not PUBG MOBILE. For queries regarding VPN usage refer to this:

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

@fluid sage Can you check Facebook settings > apps & games, and check if PUBG MOBILE is listed there?

[coral maple]

@blazing saddle ty

[fluid sage]

@blazing saddle

@blazing saddleNot found

[blazing saddle]

Click Logged in with Facebook