#questions | PUBG MOBILE | Page 761

sand path Apr 15, 2020, 7:32 PM

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Follow this image. @hoary pond

📎 RdHVpDX_d-1.jpg

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@trim basalt 1 week I think

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Not sure

trim basalt Apr 15, 2020, 7:33 PM

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Naah ive waited for 10 days

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Still cant buy paint

sand path Apr 15, 2020, 7:34 PM

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Let me confirm it from somewhere

hoary pond Apr 15, 2020, 7:34 PM

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he is telling me he will ban the account

night cloak Apr 15, 2020, 7:34 PM

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@hoary pond Relax, just follow what the contributor advised you to do.

short pulsar Apr 15, 2020, 7:35 PM

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hi agene sorry i go to open my mail

hoary pond Apr 15, 2020, 7:35 PM

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by using a hack

trim basalt Apr 15, 2020, 7:35 PM

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Or is it only once kinda thing i can buy only once from a clan

short pulsar Apr 15, 2020, 7:35 PM

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so can you tell me how or what i do

sand path Apr 15, 2020, 7:35 PM

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Follow that image @hoary pond you wont be banned if they've acknowledged it

celest sparrow Apr 15, 2020, 7:36 PM

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Is anniversary mode over?

sand path Apr 15, 2020, 7:36 PM

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Yes @celest sparrow

short pulsar Apr 15, 2020, 7:36 PM

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pubge say you cant remover the Facebook and Facebook tell we cant open the account

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so what i do

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my acount open im game canter only

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so i cant play with my pc now

trim basalt Apr 15, 2020, 7:38 PM

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@sand path then ill be back tomorrow for my query

short pulsar Apr 15, 2020, 7:39 PM

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i have every think and the hack when he go to my account and when he change the name and he from where

hoary pond Apr 15, 2020, 7:39 PM

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@sand path i did the steps yesterday and they ask me to confirm which social media I want to switch

sand path Apr 15, 2020, 7:40 PM

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Switch?

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You cant replace a revoked account

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Ask in that server @short pulsar

hoary pond Apr 15, 2020, 7:45 PM

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he is provocative

sand path Apr 15, 2020, 7:46 PM

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Who?

hoary pond Apr 15, 2020, 7:46 PM

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the hacker

sand path Apr 15, 2020, 7:46 PM

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Well the only way is to follow that image

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Otherwise mail at
PUBGMOBILE_CS@tencentgames.com

night cloak Apr 15, 2020, 7:55 PM

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is there any solution to fix the Sudden stop spray bug

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its been 1 week i havent got any Notice about the bug being fix since and i die alot because of it
:)

sand path Apr 15, 2020, 7:57 PM

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Which?

night cloak Apr 15, 2020, 7:57 PM

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only occurs for Full auto ARs

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sometimes when i spray someone the gun just stops immediately and went back on

sand path Apr 15, 2020, 7:58 PM

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That happens due to poor network connection

night cloak Apr 15, 2020, 7:58 PM

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My ping is 60 on average

sand path Apr 15, 2020, 7:58 PM

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Try reconfiguring your router

night cloak Apr 15, 2020, 7:58 PM

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stable

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i use data

sand path Apr 15, 2020, 7:58 PM

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And repair client

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Data is never stable.

night cloak Apr 15, 2020, 7:58 PM

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I never got such issue on GFP

sand path Apr 15, 2020, 7:58 PM

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It has high jitter

night cloak Apr 15, 2020, 7:59 PM

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Also my Friend got similiar issues

sand path Apr 15, 2020, 7:59 PM

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If you have a video. Feel free to post it in #old

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Try on a wifi connection. You'll see the problem doesn't exist

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Can you go to fast.com and do a speed test and post the result here.? @night cloak

night cloak Apr 15, 2020, 8:00 PM

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@sand path i dont think its connection issues because I played alot of Pubgm lite and i nevet got something severe like this

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@sand path sure

sand path Apr 15, 2020, 8:00 PM

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Click on detailed

night cloak Apr 15, 2020, 8:01 PM

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Ill use something similiar

polar marshBOT Apr 15, 2020, 8:01 PM

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@limpid oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 15, 2020, 8:02 PM

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📎 Screenshot_2020-04-16-04-02-10-497_org.zwanoo.android.speedtest.jpg

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thats decent right

sand path Apr 15, 2020, 8:03 PM

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Yes

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That's okay

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How frequent is your issue?

night cloak Apr 15, 2020, 8:03 PM

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i got it 5x a day

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died alot in Scrims because of it

sand path Apr 15, 2020, 8:04 PM

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Play on high performance mode and low graphics.

night cloak Apr 15, 2020, 8:04 PM

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My discord just crashed

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@sand path thats what im always rocking

sand path Apr 15, 2020, 8:05 PM

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And you tried repair right?

night cloak Apr 15, 2020, 8:05 PM

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I think its because of Miui because i didnt got this issue on my oppo

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@sand path yeah twice

sand path Apr 15, 2020, 8:06 PM

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Try on wifi and see if the problem persists

night cloak Apr 15, 2020, 8:06 PM

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@sand path already did

sand path Apr 15, 2020, 8:06 PM

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That's all I can say

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Same?

night cloak Apr 15, 2020, 8:06 PM

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yeah

sand path Apr 15, 2020, 8:06 PM

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Device?

night cloak Apr 15, 2020, 8:06 PM

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my guess is miui

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redmi note 8

sand path Apr 15, 2020, 8:07 PM

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Is everything upto date?

night cloak Apr 15, 2020, 8:07 PM

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yeah

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latest os

sand path Apr 15, 2020, 8:07 PM

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Try playing without the launcher?

night cloak Apr 15, 2020, 8:07 PM

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yep

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i even tried reinstalling

sand path Apr 15, 2020, 8:08 PM

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Nope @night cloak

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DNS?

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Did you try dns? @night cloak

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@trim basalt its once a season apparently.

trim basalt Apr 15, 2020, 8:10 PM

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@trim basalt its once a season apparently.
@sand path damn

sand path Apr 15, 2020, 8:10 PM

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According to my seniors

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But I think you should wait till 14 days are complete

trim basalt Apr 15, 2020, 8:11 PM

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Ohk ill wait then

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Thanks anyways

sand path Apr 15, 2020, 8:11 PM

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U purchased from RP section?

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And silver fragments section?

trim basalt Apr 15, 2020, 8:12 PM

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Yeah purchased from everywhere

sand path Apr 15, 2020, 8:12 PM

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Ah okay

trim basalt Apr 15, 2020, 8:13 PM

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If i change my clan can i buy from other clans shop

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Or it'll still show sold out

sand path Apr 15, 2020, 8:14 PM

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Try.

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Probably sold out

night cloak Apr 15, 2020, 8:15 PM

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@sand path dns?

sand path Apr 15, 2020, 8:15 PM

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Check out

storm flumeBOT Apr 15, 2020, 8:15 PM

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Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

trim basalt Apr 15, 2020, 8:15 PM

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Ill give it a go

night cloak Apr 15, 2020, 8:16 PM

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oh that stuff

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yeah

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i dont often Refer to it dns we just called it domain

glacial gorge Apr 15, 2020, 8:17 PM

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0.18 patch notes it should have been come until now

sand path Apr 15, 2020, 8:17 PM

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Its scheduled for mid may

night cloak Apr 15, 2020, 8:18 PM

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welp

sturdy bear Apr 15, 2020, 8:26 PM

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Hi @sand path

compact hearth Apr 15, 2020, 8:26 PM

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Can anyone help me?
I have galaxy buds+ and in-game when playing suddenly the mic glitch happens and cannot solve even after several tries of restarting the game/disconnecting and reconnecting earbuds

storm flumeBOT Apr 15, 2020, 8:27 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @sturdy bear. Remember to read through #faq before asking questions in the support channels.

sand path Apr 15, 2020, 8:27 PM

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It happens when you receive a call right? @compact hearth

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I face it too, only fix is to put buds back in case and restart the game at the same time too

sturdy bear Apr 15, 2020, 8:29 PM

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@sand path
can you help me

compact hearth Apr 15, 2020, 8:29 PM

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Nope

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It happens randomly @sand path

covert mason Apr 15, 2020, 8:30 PM

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Hackers on crew challenge (FPP Group A Europe) thats nice :)

night cloak Apr 15, 2020, 8:30 PM

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Need to report assault and force to leave something

sturdy bear Apr 15, 2020, 8:30 PM

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My account was accidentally blocked and I did not violate the rules. Please can you help me

sand path Apr 15, 2020, 8:30 PM

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In that case ask everyone in your team to restart one by one, after you. @compact hearth

compact hearth Apr 15, 2020, 8:31 PM

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Okay @sand path

sturdy bear Apr 15, 2020, 8:31 PM

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@sand path
My account was accidentally blocked and I did not violate the rules. Please can you help me

sand path Apr 15, 2020, 8:31 PM

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Banned?

sturdy bear Apr 15, 2020, 8:31 PM

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@sand path yes

sand path Apr 15, 2020, 8:31 PM

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We discord staff cant help with bans

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Fileclaim is the only option

sturdy bear Apr 15, 2020, 8:32 PM

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@sand path
Is there a person of higher rank to help me solve a problem that I have not broken the rules

sand path Apr 15, 2020, 8:33 PM

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Not here

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@night cloak??

sturdy bear Apr 15, 2020, 8:34 PM

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@sand path
I have contacted the company and the response was not a problem. I will send you the message

polar marshBOT Apr 15, 2020, 8:34 PM

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@sturdy bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 15, 2020, 8:35 PM

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@sand path oh my brother friend was trying to force to my clan because he was mad to kill somebody

covert mason Apr 15, 2020, 8:36 PM

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I hate this game

night cloak Apr 15, 2020, 8:36 PM

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@sand path and then when I died I only had 1 kill and he had 7 kills or 8 kills

sand path Apr 15, 2020, 8:37 PM

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Are you from the MENA region? @night cloak

night cloak Apr 15, 2020, 8:37 PM

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@sand path no

sand path Apr 15, 2020, 8:37 PM

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What's your question?

covert mason Apr 15, 2020, 8:38 PM

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5565515996

Fpp Crew, Europe :) hackers..

sand path Apr 15, 2020, 8:39 PM

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@covert mason ,the #cheater-reports will open tomorrow. Feel free to post it there

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Or report in game

covert mason Apr 15, 2020, 8:39 PM

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So what, we arent gonna get to play these matches again

night cloak Apr 15, 2020, 8:39 PM

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@sand path So my brother friend was trying to force my brother to leave my clan but my brother said no and then his friend starting to force to leave and when he invited me to the group he started to assault me

covert mason Apr 15, 2020, 8:39 PM

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Its worthless but i'll do it any way

sand path Apr 15, 2020, 8:40 PM

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Report ingame for verbal abuse. @night cloak

night cloak Apr 15, 2020, 8:40 PM

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@sand path k thanks

devout hearth Apr 15, 2020, 8:40 PM

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📎 image0.png

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They do top1 in semi finals crew challenge with 33 kills, account level 49 got 27 kills, nice tencent

covert mason Apr 15, 2020, 8:44 PM

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Jesus..

📎 20200415_224405.jpg

polar marshBOT Apr 15, 2020, 8:44 PM

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@covert mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout hearth Apr 15, 2020, 8:44 PM

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They will never be

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LNDッAL3meed

📎 image0.png

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They put money into the game = safe spot

turbid current Apr 15, 2020, 8:57 PM

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was there any server down time for tomorrow's update?

quartz wave Apr 15, 2020, 8:58 PM

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Tell me what r u guys doing ? ERANGEL 2.0 which was to be released November 2019...No news about it ..The foul guys aren't removed from game yet...The game's gonna be dead sooner if u keep on adding idiotic modes...

vague adder Apr 15, 2020, 9:00 PM

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📎 20200415_225953.jpg 📎 Screenshot_20200415-225916_Samsung_Internet.jpg

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This is not right, why is pubg asking for more money than the actual money value? Whats going on?

dusty breach Apr 15, 2020, 9:02 PM

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0.18.0 update date

sick shale Apr 15, 2020, 9:02 PM

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@vague adder it's not pubgm but Google play, make your purchases through pubgm website for more UC

blazing saddle Apr 15, 2020, 9:02 PM

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@vague adder The prices shown probably includes additional taxes etc. Kindly check your payment methods. You can also purchase UC from:

https://www.pubgmobile.com/pay

dusty breach Apr 15, 2020, 9:03 PM

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@blazing saddle 0.18.0 update days

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Date

vague adder Apr 15, 2020, 9:04 PM

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@blazing saddle @sick shale i have always payed directly from google play and the price is the same, why hasn't there been taxes beofre? Confusing

blazing saddle Apr 15, 2020, 9:05 PM

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@dusty breach Soon. :)

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Keep an eye on #news

edgy pulsar Apr 15, 2020, 9:06 PM

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If ur protection card is activated and ur game stucks on loading and u can't get in again why did i get - points?

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seriously its game bug and u guys take off -32 for no reason man

quartz wave Apr 15, 2020, 9:13 PM

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@blazing saddle I wanna ask, pls improvise the effects of being killed by teammates...Listen mate I'm in Ace 4- stars..Some random toxic just killed me with nade..Since there isn't any tier protection I was demoted to Ace-3 with negative points of (-35)..
Do u think losing points for a rogue is fair enough...And u guys just demerit the player points...Feels so lame that the efforts are demoralised ..Y can't it be that u don't take off points if killed by own teammate eh? ( Under the circumstances it's unfair)

polar marshBOT Apr 15, 2020, 9:14 PM

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@crimson spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing saddle Apr 15, 2020, 9:15 PM

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@quartz wave Kindly send your feedback and suggestions in the #old channel.

surreal basalt Apr 15, 2020, 9:17 PM

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when will the update roll out
and will it be external or internal

neon turtle Apr 15, 2020, 9:43 PM

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Have they recently fixed the Asia servers? Today my ping has been way lower than usual. I used to get around 250 but today it went down to 90 - 120

polar marshBOT Apr 15, 2020, 9:46 PM

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@eager turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worn sluice Apr 15, 2020, 9:51 PM

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Please i want to know whats gonne happend after this, pubg support told me to give them my name on faceboo, the month and year of creation account and after they dont answer me, please someone from pubgsupport answer me

📎 image0.png 📎 image1.png

fierce canopy Apr 15, 2020, 10:06 PM

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Game crashes during crucial moment in tournament

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And random freezes when training

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Is it better if I submit a video for you guys to see? Or is the volume of complaints enough?!

polar marshBOT Apr 15, 2020, 10:07 PM

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@drowsy blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dull ruin Apr 15, 2020, 10:10 PM

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Is this where i go to deal with pubg mobile problems?

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I got to 100 in the RP thing and it gave me the "phantom Catgirl Set" instead of the "Hardened Veteren Set"

blazing saddle Apr 15, 2020, 10:28 PM

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@dull ruin You can choose only one of the outfits. The choice is irreversible. Kindly contact the in-game customer support team for further queries.

storm flumeBOT Apr 15, 2020, 10:28 PM

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Please do not use any other language aside from English in this channel, @brittle sable. Refer to #613267301243944960 for language channels.

surreal basalt Apr 15, 2020, 10:29 PM

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can i get an answer?

blazing saddle Apr 15, 2020, 10:30 PM

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@surreal basalt It will be out soon. And it will probably be an external update. Keep an eye on #news for game-related announcements.

cyan citrus Apr 15, 2020, 10:33 PM

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@blazing saddle And what about patch notes ?

dull ruin Apr 15, 2020, 10:34 PM

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wait so i cant fix this??

blazing saddle Apr 15, 2020, 10:38 PM

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@cyan citrus They will be posted on the official website and in #news after the update is rolled out.

cyan citrus Apr 15, 2020, 10:39 PM

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actually they are supposed to be posted before the update is rolled out 🙄

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Ok thanks

honest plover Apr 15, 2020, 11:04 PM

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Hello

polar marshBOT Apr 15, 2020, 11:05 PM

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@honest plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel wing Apr 15, 2020, 11:12 PM

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@blazing saddle

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Man Its already 1:12 am on me

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And I cannot buy 5 premium daily cupons

blazing saddle Apr 15, 2020, 11:13 PM

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@steel wing Resets at 00:00 UTC

steel wing Apr 15, 2020, 11:13 PM

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How much is that for me?

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Im in eu

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Gmt+2

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Or UTC +2

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@blazing saddle any possible chances u can convert?

blazing saddle Apr 15, 2020, 11:15 PM

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Use Google.

steel wing Apr 15, 2020, 11:16 PM

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I guess it should be at 2:16 am for me

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Thanks good night

safe solstice Apr 15, 2020, 11:29 PM

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I can't share my clan discord it doesn't let me, can u give me permission to do that. I can type in there i am not gonna put link in there.

elfin canopy Apr 15, 2020, 11:31 PM

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@safe solstice Read point no 4 of #613267301243944960

safe solstice Apr 15, 2020, 11:31 PM

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ok

polar marshBOT Apr 15, 2020, 11:33 PM

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@safe solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proven crescent Apr 15, 2020, 11:39 PM

#

My achievement for graffiti artist is stuck at erangel 6/10 while I have completed all the others and in game support with the freakin automated response is so crappy it doesn’t let me get in touch with someone from technical support to help me

storm willow Apr 15, 2020, 11:52 PM

#

@proven crescent try repairing the client, if problem persist, post in #old with evidence of the Bug

humble plinth Apr 16, 2020, 12:37 AM

#

When update is going to release

proven crescent Apr 16, 2020, 12:37 AM

#

I already tried that it didn’t work unfortunately

polar marshBOT Apr 16, 2020, 12:42 AM

#

@crimson spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce canopy Apr 16, 2020, 12:42 AM

#

Can people with game for peace play with global version users?

sand path Apr 16, 2020, 12:43 AM

#

No

#

@crimson spruce ,if you got video evidence, feel free to post it in #cheater-reports when it opens later today. There's no point in tagging staff

crimson spruce Apr 16, 2020, 12:46 AM

#

@sand path when they gone be open ? We work hard to be on top 20 and now we are top 6 and we can’t go in finish because 2 team Cheat in this crew

polar marshBOT Apr 16, 2020, 12:46 AM

#

@crimson spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 16, 2020, 12:54 AM

#

@PUBG MOBILE, my game is not updating. it says that i have to be connected to my wifi, plz help me fix it.

glacial gorge Apr 16, 2020, 1:12 AM

#

Which time the update will be available

slender roost Apr 16, 2020, 1:16 AM

#

📎 JPEG_20200415_201608.jpg

quiet basin Apr 16, 2020, 1:18 AM

#

@lime juniper plz help me

My mobile is being stuck in Loading screen each time ... Even I am not able to get into any single match ... My network is strong and also I am using gaming device ... What's wrong with the game server !

📎 Screenshot_20200416-064038383.jpg 📎 Screenshot_20200416-063344418.jpg 📎 Screenshot_20200416-063833680.jpg

vale nest Apr 16, 2020, 1:19 AM

#

we have terminated your connection because of a data error with your client

I have This Problem How to solve

quiet basin Apr 16, 2020, 1:20 AM

#

@vale nest say !

eager turret Apr 16, 2020, 1:21 AM

#

How do i get in contact with someone real from pubg team?

vale nest Apr 16, 2020, 1:31 AM

#

📎 IMG-20200412-WA0004.jpeg

#

why?

glacial gorge Apr 16, 2020, 1:35 AM

#

Normal pubg glitches with their server it happens most of the time

nova rapids Apr 16, 2020, 1:37 AM

#

@quiet basin what phone r u using?

quiet basin Apr 16, 2020, 1:37 AM

#

@nova rapids ROG 2

nova rapids Apr 16, 2020, 1:37 AM

#

U tried restarting the game? @quiet basin

quiet basin Apr 16, 2020, 1:38 AM

#

@nova rapids more than 15 times

#

Clear Catch + Clear data every thing I tried

#

I am getting point reduction due to pubgm glitch .. when I have no fault

📎 Screenshot_20200416-070305591.jpg

nova rapids Apr 16, 2020, 1:40 AM

#

U tried uninstalling and reinstalling? @quiet basin

quiet basin Apr 16, 2020, 1:40 AM

#

This is not the first time ... Today it crossed the limit ... I restart 10+times yet when I tap Enter in the Match Ok* button ... Mobile stuck

#

@nova rapids just now tried nothing happen .. yet sticking in match macking loading screen stuck 😑😑😑

crimson spruce Apr 16, 2020, 1:41 AM

#

Pleas open the #cheater-reports

#

Yes

#

Crew challenge

nova rapids Apr 16, 2020, 1:43 AM

#

U tried report in game? @crimson spruce

crimson spruce Apr 16, 2020, 1:43 AM

#

2 team un my group @nova rapids

#

Yes but we they gonna be long

#

This 2 team was top 1 and top 4 if they are kicked from crew challenge my team can go in final

nova rapids Apr 16, 2020, 1:44 AM

#

In order to promptly respond to all these reports, the channel will be reopened when the latest reports have been dealt with.
@crimson spruce

crimson spruce Apr 16, 2020, 1:44 AM

#

Thnx for the copy past @nova rapids -.-

#

U help me lot of

nova rapids Apr 16, 2020, 1:45 AM

#

You need to wait @crimson spruce

crimson spruce Apr 16, 2020, 1:45 AM

#

My team work hard to be on top 20 in crew challenge

#

We need to go in final I hope Tencent gonna kick all cheater

nova rapids Apr 16, 2020, 1:46 AM

#

@quiet basin

quiet basin Apr 16, 2020, 1:48 AM

#

@nova rapids what bro

storm flumeBOT Apr 16, 2020, 1:48 AM

#

Hello, @crimson spruce @quaint epoch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

nova rapids Apr 16, 2020, 1:48 AM

#

Finally

#

@quiet basin check the 7th pinned in this channel (by error 403)

#

And the 5th one

quiet basin Apr 16, 2020, 1:50 AM

#

@nova rapidsalready submited 10 times, not anymore helpful !

nova rapids Apr 16, 2020, 1:51 AM

#

If you are experiencing more crash issues after update 0.17.0, please make sure to contact the customer service in-game, and use keywords such as as "crash" in your message. In-game reports will automatically provide useful information to the development team. As long as a keyword similar to the one above is included, the customer service team will easier be able to locate the feedback. While you might not receive a response, your report, along with reports from other players that experience the same issues, will greatly help the team look further into the situation.
i mean this @quiet basin

quiet basin Apr 16, 2020, 1:51 AM

#

Got it ...

#

Means I have to wait for their reply 😒

nova rapids Apr 16, 2020, 1:52 AM

#

Just try it @quiet basin

quiet basin Apr 16, 2020, 1:53 AM

#

I already got -40 .. no plus , no time to recover ... Only wait for their reply :( .. rankpush s*** :{

uncut badge Apr 16, 2020, 1:54 AM

#

There is a update bruhh coming today?

polar marshBOT Apr 16, 2020, 1:55 AM

#

@eager turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nova rapids Apr 16, 2020, 1:55 AM

#

U can always check > #news @uncut badge

uncut badge Apr 16, 2020, 1:56 AM

#

Oooppps..
But if then please tell na bro @nova rapids

nova rapids Apr 16, 2020, 1:56 AM

#

New season coming soon so .. @uncut badge

uncut badge Apr 16, 2020, 1:57 AM

#

Today bro

#

Arctic mode s coming bro

#

That's why i asked @nova rapids

quiet basin Apr 16, 2020, 1:59 AM

#

@nova rapidscant find any keywords with Crash

#

📎 Screenshot_20200416-072909382.jpg

nova rapids Apr 16, 2020, 2:00 AM

#

@uncut badge ah yeah

#

@uncut badge and ranked tdm as well coming soon

uncut badge Apr 16, 2020, 2:03 AM

#

Oh yeah..

night echo Apr 16, 2020, 2:04 AM

#

Good morning from kuwait

coral maple Apr 16, 2020, 2:04 AM

#

Ranked TDM ? @nova rapids

night echo Apr 16, 2020, 2:04 AM

#

I hope everyone is doing fine with the coronavirus thing..

#

Can someone please tell me what is the best method to report cheaters if i have a video recording for it ?

nova rapids Apr 16, 2020, 2:06 AM

#

Yes @coral maple

coral maple Apr 16, 2020, 2:06 AM

#

Just like classic

honest terrace Apr 16, 2020, 2:06 AM

#

any admin here ?

night echo Apr 16, 2020, 2:06 AM

#

I tried the ingame report and everything but thats a lot of the times not working so i started video recording hackers.. and would really appreciate if someone could tell me the most effective way to report them..

nova rapids Apr 16, 2020, 2:06 AM

#

http://cheater-report.pubgm.cc
@night echo

night echo Apr 16, 2020, 2:07 AM

#

@nova rapids thanks bro.. appreciate it.. 👍

nova rapids Apr 16, 2020, 2:07 AM

#

Np mate @night echo

polar marshBOT Apr 16, 2020, 2:08 AM

#

@honest terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quiet basin Apr 16, 2020, 2:09 AM

#

Plz any mod or admin help meee

cosmic gazelle Apr 16, 2020, 2:12 AM

#

Why the hell do I get knocked out with kar98 or m24 even when I've level 3 helmet and 80 90 percent health

#

With iPhone 11pro max and 30ping

#

And its not just once but 100s of times till today

terse vapor Apr 16, 2020, 2:29 AM

#

where do you collect your regional title? Im #40 duo wins for my region and my title still hasn't come even though it said it would on Monday.

crisp garden Apr 16, 2020, 2:30 AM

#

@cosmic gazelle m24 can knock you out if you don't have full health

#

@cosmic gazelle and Kar also

molten forge Apr 16, 2020, 2:35 AM

#

They each deal a massive amount of damage to a level 3 helmet. I believe the M24 is 90some

sonic dew Apr 16, 2020, 2:35 AM

#

Exact time for arctic mode release ?

stray forum Apr 16, 2020, 2:36 AM

#

@sonic dew aractic mode is in the game already

sonic dew Apr 16, 2020, 2:36 AM

#

Lol in all servers?

stray forum Apr 16, 2020, 2:37 AM

#

yes

quiet basin Apr 16, 2020, 2:37 AM

#

@terse vapor go to Season (Left side down) then region (rightside middle)

sonic dew Apr 16, 2020, 2:37 AM

#

Cool I can’t wait to play now bye bro thanks

stray forum Apr 16, 2020, 2:37 AM

#

it's in evoground

#

yw have fun

sonic dew Apr 16, 2020, 2:37 AM

#

Cool thanks

terse vapor Apr 16, 2020, 2:40 AM

#

@quiet basin i have already been there, thats how i know my rank lol

quiet basin Apr 16, 2020, 2:41 AM

#

@terse vaporif you r in top 100 u can select from their

terse vapor Apr 16, 2020, 2:42 AM

#

@quiet basin you cant select anything from there, it only tells you that regional titles will be calculated every monday, and i didnt get mine then.

lethal isle Apr 16, 2020, 2:42 AM

#

Hi pubg mobile i want to ask you

solar hill Apr 16, 2020, 2:46 AM

#

What were you going to ask?

lethal isle Apr 16, 2020, 2:49 AM

#

About the new update would only add the new mode؟

quiet basin Apr 16, 2020, 2:50 AM

#

@lime juniper can you tell me why game is stuck now in this after reinstalling

📎 Screenshot_20200416-081925400.jpg 📎 Screenshot_20200416-081801111.jpg

#

What's wrong with my profile !

solar hill Apr 16, 2020, 2:51 AM

#

Can you not hit the X?

trim cargo Apr 16, 2020, 2:55 AM

#

my FPP PING is higher than TPP PING in the North America server, please fix.
there are lots of hackers in fpp

polar marshBOT Apr 16, 2020, 2:57 AM

#

@regal ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@solar hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle Apr 16, 2020, 3:00 AM

#

There's a bug where for example, I've lizard m416 in Slot 1,I'm in spawn Island with Slot 2 which has Fool's M416.
I give clothes to someone and then I switch back to Slot 1 with Lizard's m416, when the game starts, I have Fool's M416 in my hands rather than Lizard which should be there practically.
Even if I change the slot during the game to Slot 3 or 4 where I've lizard m416, I'll still gonna have the Slot 2's Fool's m416.
I hope you got what Im trying to say?

dense parrot Apr 16, 2020, 3:02 AM

#

Is this update in game one or app store one?

crisp garden Apr 16, 2020, 3:05 AM

#

@dense parrot I think it didn't even updated after I finished 1 game the mode is there

trim cargo Apr 16, 2020, 3:23 AM

#

my FPP PING is higher than TPP PING in the North America server, please fix.
there are lots of hackers in fpp

PAY ATTENTION TO THIS

vast magnet Apr 16, 2020, 3:23 AM

#

Badi bhari dikat hai

#

Stay home stay safe every one🙏

nova rapids Apr 16, 2020, 3:43 AM

#

@trim cargo in what server u usually play?

trim cargo Apr 16, 2020, 3:43 AM

#

Na @nova rapids

nova rapids Apr 16, 2020, 3:43 AM

#

Where do u live rn? @trim cargo

storm flumeBOT Apr 16, 2020, 3:55 AM

#

Please do not use any other language aside from English in this channel, @vast magnet. Refer to #613267301243944960 for language channels.

storm willow Apr 16, 2020, 3:56 AM

#

@dense parrot mostly ingame (not sure though)

#

@cosmic gazelle post in #old

shrewd badger Apr 16, 2020, 4:05 AM

#

Hello my friend need a help he is facing problem with network

📎 Screenshot_20200416_091014.jpg

#

And his network is high too so why he facing this problem

polar marshBOT Apr 16, 2020, 4:06 AM

#

@left crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shrewd badger Apr 16, 2020, 4:06 AM

#

AAA a he is not ban

#

He have network problem with pubg why

#

he can't even play now because of that network problem also his network is fast and high so why is he facing problem

#

@storm willow

storm willow Apr 16, 2020, 4:10 AM

#

@shrewd badger https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

#

You may ask him to try repair app or reinstall from AppStore or playstore. @shrewd badger

shrewd badger Apr 16, 2020, 4:11 AM

#

Hmm

#

but why that problem come sometimes

left crown Apr 16, 2020, 4:11 AM

#

Game is closing itself randomly during matches

shrewd badger Apr 16, 2020, 4:12 AM

#

it also come to me 4 week ago

quiet basin Apr 16, 2020, 4:16 AM

#

@lime juniper @night cloak hello , I tried to contact with them ... But giving Only choices and at the end they give me this list which I already done ... Without PUBGm life sucks now plz tell what should I do ...

📎 Screenshot_20200416-093807190.jpg

night cloak Apr 16, 2020, 4:17 AM

#

They already said that they will do their best to increase performance for your device, @quiet basin. Till then I am afraid you have to wait.

quiet basin Apr 16, 2020, 4:23 AM

#

@night cloak means I can't do anything during this ... Even I can't play a single match ... What is the facilities to buy a gaming devices ... Nothing ... Great 👍 ... If it was device problem why new id open correctly ? Only problem with that I'd !

night cloak Apr 16, 2020, 4:24 AM

#

Was it connected to Facebook?

quiet basin Apr 16, 2020, 4:25 AM

#

@night cloak yes , main I'd connected with fb and gamil

night cloak Apr 16, 2020, 4:29 AM

#

And you have facebook app in your device?

quiet basin Apr 16, 2020, 4:29 AM

#

@night cloak yes

shrewd badger Apr 16, 2020, 4:30 AM

#

When snow front update coming

night cloak Apr 16, 2020, 4:31 AM

#

Maybe uninstall it then try. Could be problem with that.

shrewd badger Apr 16, 2020, 4:31 AM

#

When update is coming

#

@night cloak

night cloak Apr 16, 2020, 4:33 AM

#

Do you mean Arctic mode @shrewd badger?

shrewd badger Apr 16, 2020, 4:33 AM

#

Yes

#

sorry for wrong word

#

They say that on 16 date it will come but there is no update is it delayed

night cloak Apr 16, 2020, 4:36 AM

#

It's already available in game. Check in playlab section.

shrewd badger Apr 16, 2020, 4:36 AM

#

Ok

#

thx for help @night cloak

night cloak Apr 16, 2020, 4:37 AM

#

you're welcome.

left crown Apr 16, 2020, 4:45 AM

#

Uhh

📎 Screenshot_20200416-101504.jpg

vagrant onyx Apr 16, 2020, 4:46 AM

#

@left crown log out than repair client

( make sure you have good connection )

Rest your device
than try agian

left crown Apr 16, 2020, 4:47 AM

#

I have a good connection, just reinstalled the game from playstore cuz it was closing itself before

quiet basin Apr 16, 2020, 4:50 AM

#

@night cloak let me try

night cloak Apr 16, 2020, 4:50 AM

#

@left crown restarting will fix the problem

vagrant onyx Apr 16, 2020, 4:51 AM

#

@left crown your device rooted/jailbroken ?
Since when you had this if still didn’t fixed ?

left crown Apr 16, 2020, 4:52 AM

#

Restarting fixed the download problem

#

And no my device isn't rooted

vagrant onyx Apr 16, 2020, 4:53 AM

#

@left crown okey good

night cloak Apr 16, 2020, 5:05 AM

#

@polar marsh
If I don't do any unfair thing?

polar marshBOT Apr 16, 2020, 5:07 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crimson spruce Apr 16, 2020, 5:10 AM

#

@lime juniper plz contact is really urgently

night cloak Apr 16, 2020, 5:15 AM

#

@crimson spruce
Don't mention her without any important works.

storm flumeBOT Apr 16, 2020, 5:16 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @crimson spruce. Remember to read through #faq before asking questions in the support channels.

wet wing Apr 16, 2020, 5:20 AM

#

Hi campers,
What's the link for buying UC from website?

_>

vagrant onyx Apr 16, 2020, 5:21 AM

#

@wet wing hey dude

Go here

https://www.pubgmobile.com/

Than go over Purchase

wet wing Apr 16, 2020, 5:23 AM

#

Thank you ChickenHug

vagrant onyx Apr 16, 2020, 5:23 AM

#

Welcome

hollow hemlock Apr 16, 2020, 5:24 AM

#

Hey can anyone tell me where is the update

#

@vagrant onyx

night cloak Apr 16, 2020, 5:25 AM

#

@hollow hemlock which update

hollow hemlock Apr 16, 2020, 5:25 AM

#

Artic

night cloak Apr 16, 2020, 5:26 AM

#

It's already available in the game

#

Check in the playlab section

vagrant onyx Apr 16, 2020, 5:26 AM

#

@hollow hemlock

https://discordapp.com/channels/393088095840370689/481197473403240451/700214018857631814

hollow hemlock Apr 16, 2020, 5:27 AM

#

Ok thank you @vagrant onyx @night cloak

winged marsh Apr 16, 2020, 5:34 AM

#

Hi!!
Need help!!

storm flumeBOT Apr 16, 2020, 5:34 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @winged marsh. Remember to read through #faq before asking questions in the support channels.

vagrant onyx Apr 16, 2020, 5:34 AM

#

@winged marsh hey
what is it ?

polar marshBOT Apr 16, 2020, 5:35 AM

#

@winged marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unborn karma Apr 16, 2020, 5:46 AM

#

Hi, thank you for the popular game pubg Mobile, but I have a suggestion for you to bring back the zombie mode, because it is really enjoyable and has a good activity and has a lot of aspects, please come back.

night cloak Apr 16, 2020, 5:47 AM

#

#old @unborn karma

amber cedar Apr 16, 2020, 5:47 AM

#

When erangel 2.0 will come. And first erangel 2.0 will come or miramar 2.0 @night cloak

storm flumeBOT Apr 16, 2020, 5:48 AM

#

We currently do not have a specific release date for the upcoming update, @amber cedar. Once we do, we will publish further information in #news.

tight flower Apr 16, 2020, 5:48 AM

#

Hi uhm can pubgm allow live streaming with internal sounds via external apps on android 10?

crisp garden Apr 16, 2020, 5:49 AM

#

@tight flower yes

tight flower Apr 16, 2020, 5:50 AM

#

How can I do that 😅 because when Im live streaming on android it wont record internal sounds

crisp garden Apr 16, 2020, 5:52 AM

#

@tight flower idk but I know it's possible when I record there's internal sounds

normal fulcrum Apr 16, 2020, 5:53 AM

#

@tight flower Check on google for apps supported by your device

tight flower Apr 16, 2020, 5:53 AM

#

And I already emailed omlet about this and they already approved of it but it needs the game to support in game audio recording from external apps

light quiver Apr 16, 2020, 5:53 AM

#

does not get off the drone

normal fulcrum Apr 16, 2020, 5:53 AM

#

Game has nothing to with this. It's your device who decides whether to let internal sounds get recorded or not

#

@versed isle Don't do such things. Have some self respect

quick lichen Apr 16, 2020, 6:10 AM

#

why no one monitors Crew Challenge 😞

📎 image0.png

sand path Apr 16, 2020, 6:14 AM

#

#old @quick lichen

knotty totem Apr 16, 2020, 6:14 AM

#

Good morning

sand path Apr 16, 2020, 6:14 AM

#

I'll suggest to flood it with it.

#

Morning, how can I help you? @knotty totem

knotty totem Apr 16, 2020, 6:15 AM

#

Customer service did not reply to my messages in pubg

sand path Apr 16, 2020, 6:15 AM

#

May I know the issue?

polar marshBOT Apr 16, 2020, 6:15 AM

#

@knotty totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

inner harbor Apr 16, 2020, 6:21 AM

#

Can we unlink 1 social media if there are 2 social medias linked

night cloak Apr 16, 2020, 6:21 AM

#

No you can't unlink @inner harbor

inner harbor Apr 16, 2020, 6:22 AM

#

@night cloak ok thanks bro

fleet nimbus Apr 16, 2020, 6:36 AM

#

Is there any API for pubgm player stats ?

misty rampart Apr 16, 2020, 6:50 AM

#

Hey is selling and buying pubg id legal?

night cloak Apr 16, 2020, 6:51 AM

#

@misty rampart who

misty rampart Apr 16, 2020, 6:51 AM

#

@night cloak like with other players?

#

For money?

sand path Apr 16, 2020, 6:52 AM

#

Its against the ToS @misty rampart

misty rampart Apr 16, 2020, 6:52 AM

#

@sand path ok

#

Thnq

rich echo Apr 16, 2020, 6:54 AM

#

@red sage don't play games by hacking them.
Try to play fairly

plain sandal Apr 16, 2020, 6:54 AM

#

In artic mode where and when can i find sticks and chicken and how to cook it

night cloak Apr 16, 2020, 6:55 AM

#

playlab section in evo@plain sandal

rich echo Apr 16, 2020, 6:56 AM

#

@plain sandal The whole guide is available in the starting of the match.

red sage Apr 16, 2020, 6:57 AM

#

😖

sand path Apr 16, 2020, 6:57 AM

#

@red sage the devs already know about the patches out there

#

There's no need to send them

red sage Apr 16, 2020, 6:58 AM

#

@sand path But hacker's killing me in crew challenges with speed hack...I'm disappointed with your so called 3 step verification in Crew

sand path Apr 16, 2020, 6:59 AM

#

If you have evidence, feel free to dm me @red sage

red sage Apr 16, 2020, 6:59 AM

#

from so many times Cheating report channel is Locked😖😖🤕 i can't send proof link

#

@sand path yaa sure

sand path Apr 16, 2020, 6:59 AM

#

It will open later today.

tight flower Apr 16, 2020, 7:03 AM

#

📎 Screenshot_2020-04-16-13-36-28-593_com.google.android.gm.jpg 📎 Screenshot_2020-04-16-15-02-13-440_com.google.android.gm.jpg 📎 Screenshot_2020-04-16-15-03-16-713_com.google.android.gm.jpg

#

@normal fulcrum ☹️

normal fulcrum Apr 16, 2020, 7:07 AM

#

@tight flower As you already know, there are players who already stream using Omlet and they don't have any difficulty. May I know which device are you using?

placid plume Apr 16, 2020, 7:08 AM

#

Hello, I would like to know where I can report PUBGm players who used very vulgar disgusting language and I have video evidence

normal fulcrum Apr 16, 2020, 7:08 AM

#

@placid plume You have to report them in game

placid plume Apr 16, 2020, 7:09 AM

#

@normal fulcrum I did but I’m not sure it’s gonna get solved and I have video evidence

tight flower Apr 16, 2020, 7:12 AM

#

@normal fulcrum as far as I know that was IOS devices and Internal audio support for ios is enabled
But for android i dont know...
Im actually using pocophone f1 android 10

normal fulcrum Apr 16, 2020, 7:12 AM

#

Unfortunately, we cannot do anything. That's all you can do @placid plume

night cloak Apr 16, 2020, 7:13 AM

#

@tight flower Feel free to contact customer's service in-game for the suggestion.

placid plume Apr 16, 2020, 7:13 AM

#

Is there a website where I can report them and send the evidence

normal fulcrum Apr 16, 2020, 7:13 AM

#

@tight flower Pubg Mobile support internal as well as external audio recording. Try contacting your device support team. If that doesn't solve the issue, than the most likely problem is app compatibility. Try using some other app

#

@placid plume You have to report in game only

amber cedar Apr 16, 2020, 7:14 AM

#

I am using realme 6 pro .I can record internal audio also. pubgchickendinner

tight flower Apr 16, 2020, 7:14 AM

#

@normal fulcrum i tried doing so on other apps and it works it streams with internal audio
Except for Codm, Mobile legends and PUBGM

placid plume Apr 16, 2020, 7:14 AM

#

@normal fulcrum thank you very much for your assistance

tight flower Apr 16, 2020, 7:15 AM

#

@night cloak thankyou I will hehe

atomic violet Apr 16, 2020, 7:15 AM

#

@normal fulcrum how is ur season going on Pubg Mobile?

normal fulcrum Apr 16, 2020, 7:15 AM

#

@tight flower So the app Omlet is having compatibility issues. What I said before is, try using other streaming / recording app

#

@atomic violet #pubg-mobile

tight flower Apr 16, 2020, 7:16 AM

#

@normal fulcrum ok thankyou Ill try

arctic portal Apr 16, 2020, 7:16 AM

#

Fix lag devs , Don't be shine

#

After update 17 game become Chuingum

normal fulcrum Apr 16, 2020, 7:16 AM

#

@arctic portal You can provide any feedback, suggestion or bug in #old

#

And please use English language only

crisp terrace Apr 16, 2020, 7:24 AM

#

There are so many hackers in crew challenge, I want to ask why there is verification process removed by Pubg 🤔

sand path Apr 16, 2020, 7:24 AM

#

Its there

#

There's screenings before the matches

crisp terrace Apr 16, 2020, 7:26 AM

#

No there were no screening done by Pubg in last day crew matches Asia tpp group a and fpp group a

vague gale Apr 16, 2020, 7:27 AM

#

We always said that PUBGm isn't serious about cheaters and hackers. It has been more than 24 hours cheater- report is disabled. Why doesn't PUBGm hire more people to review these reports. Even players are sending them evidence but there is no one to review them.

crisp terrace Apr 16, 2020, 7:28 AM

#

I got killed by hackers twice 😢 while I can easily kill them if they were without hacks. Last season pubg put dummy of hackers on spawn island. Is it they are monitoring hackers are openly claiming the used hacks and cheat crew challenge even pmco too. If you don't trust go to YouTube and search and there are no security measures are taking by Pubg.

sand path Apr 16, 2020, 7:30 AM

#

Feel free to post it in #old so that they read it. @crisp terrace @vague gale

crisp terrace Apr 16, 2020, 7:33 AM

#

@sand path these are not bugs these are hacks trully. If any monitoring done by Pubg of any room matches of crew challenge you can check last day matches when hackers openly did team up/used speed hacks / walkthrough hacks and other feature

sand path Apr 16, 2020, 7:35 AM

#

Yeah, they will monitor it if they recieve more feedbacks like this @crisp terrace

timber jacinth Apr 16, 2020, 7:43 AM

#

Hii please see I lost 830 uc

#

I don't know how

storm willow Apr 16, 2020, 7:44 AM

#

@timber jacinth purchase/ in game items related issues are handled by ingame customer support.

storm flumeBOT Apr 16, 2020, 7:44 AM

#

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

timber jacinth Apr 16, 2020, 7:45 AM

#

Please tell where

#

I started the conversation but no reply

storm willow Apr 16, 2020, 7:49 AM

#

@timber jacinth please wait for them to respond.

timber jacinth Apr 16, 2020, 7:51 AM

#

It's been 18 hours

proud haven Apr 16, 2020, 7:53 AM

#

I got some problem on my phone and when i got back pupg no longer work with me

night cloak Apr 16, 2020, 7:55 AM

#

@proud haven Can you elaborate your issue?

fleet nimbus Apr 16, 2020, 8:01 AM

#

Is there any API for pubgm player stats ?

night cloak Apr 16, 2020, 8:01 AM

#

@fleet nimbus No.

inland dust Apr 16, 2020, 8:08 AM

#

Guys one question:
Selling accounts is prohibited right?

pale pagoda Apr 16, 2020, 8:09 AM

#

must report bug in sanhook map. at painam. there is 1 house and player can hide through wall wiled out my squad

spring void Apr 16, 2020, 8:12 AM

#

@inland dust yes it is not allowed

storm flumeBOT Apr 16, 2020, 8:12 AM

#

Hello, @pale pagoda!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

inland dust Apr 16, 2020, 8:13 AM

#

@inland dust yes it is not allowed
@spring void
dont confuse me jhhfsd XD

#

kk i got it

gray timber Apr 16, 2020, 8:19 AM

#

hllo i can't change my region to pakistan because it is not showing pakistan

sand path Apr 16, 2020, 8:22 AM

#

Try with mobile data @gray timber

gray timber Apr 16, 2020, 8:23 AM

#

i am using my sim data but it is showing hungary instead of pakistan

inland dust Apr 16, 2020, 8:24 AM

#

Grammar 101

📎 unknown.png

night cloak Apr 16, 2020, 8:25 AM

#

Lol

sand path Apr 16, 2020, 8:26 AM

#

@gray timber try dns servers

#

Yes

#

Thats Tencent

#

pubgm_fp

teal isle Apr 16, 2020, 8:35 AM

#

Hi how do I report someone who is using a keyboard and mouse to play on their phone? Not on gameloop but on their actual phone.

sand path Apr 16, 2020, 8:35 AM

#

Report ingame @teal isle

teal isle Apr 16, 2020, 8:36 AM

#

Ughh. You could easily screen cast the game to your pc. It makes the game imbalanced

stray forum Apr 16, 2020, 8:37 AM

#

is the giveaways on the streams that happen on pubg are real or fake ?

sand path Apr 16, 2020, 8:37 AM

#

If it's on an official channel. Yes they are real. @stray forum

stray forum Apr 16, 2020, 8:38 AM

#

@sand path i won a giveaway last night on the stream and didn't get nothing

sand path Apr 16, 2020, 8:39 AM

#

You need to contact that channel. @stray forum

#

You get it usually in 7 days.

night cloak Apr 16, 2020, 8:39 AM

#

I still don’t have a death replay option

sand path Apr 16, 2020, 8:39 AM

#

Did you try the balanced graphics? @night cloak

night cloak Apr 16, 2020, 8:40 AM

#

Yes I did

sand path Apr 16, 2020, 8:40 AM

#

It has been made available to more devices in the 0.18 update which will be released mid may

stray forum Apr 16, 2020, 8:40 AM

#

@sand pathit's the official pubgm channel

night cloak Apr 16, 2020, 8:41 AM

#

So basically I have to wait till mid may to get it?

stray forum Apr 16, 2020, 8:41 AM

#

so how do i do that by just dropping a comment ?

sand path Apr 16, 2020, 8:41 AM

#

Yes, there's a chance you'll get it @night cloak

night cloak Apr 16, 2020, 8:41 AM

#

Ok

sand path Apr 16, 2020, 8:41 AM

#

@stray forum do you have a screenshot?

stray forum Apr 16, 2020, 8:41 AM

#

of the channel ?

sand path Apr 16, 2020, 8:41 AM

#

And did they get your numeric ID?

#

Of you winning it

stray forum Apr 16, 2020, 8:42 AM

#

yes kt's on the stream

sand path Apr 16, 2020, 8:42 AM

#

And did they get your numeric ID?
Somefperson#1214

stray forum Apr 16, 2020, 8:42 AM

#

we dropped our id's and i get lucky i got picked

sand path Apr 16, 2020, 8:43 AM

#

Well if you don't get it in 7 days you may come here again. I'll connect you to someone. @stray forum

stray forum Apr 16, 2020, 8:43 AM

#

@sand path well that's fair enough thank you so much

#

@sand pathand thank you a thousand miles for ur patient and support

sand path Apr 16, 2020, 8:44 AM

#

Meanwhile, I'll suggest you to take a screenshot of it if possible

stray forum Apr 16, 2020, 8:45 AM

#

it's announced in the stream so i belive i have to get the video and cut it on the part where he announce that

sand path Apr 16, 2020, 8:46 AM

#

Oh then never mind....just the link and time would be enough, if you don't get it in 7 days.

stray forum Apr 16, 2020, 8:46 AM

#

ok no problem i can do it later

#

bcs where i come from we can't buy uc in pubg

sand path Apr 16, 2020, 8:47 AM

#

You may try going to pubgmobile.com and click on purchese, if you want to buy.

stray forum Apr 16, 2020, 8:47 AM

#

but my luck strike last night i won z giveaway so i'll buy season 13 rp

night cloak Apr 16, 2020, 8:47 AM

#

Yo any mods my friends account got hacked rip The Fool Level 7 how can I mail customer support about it “removal social media link”

stray forum Apr 16, 2020, 8:48 AM

#

@sand path we don't have any option in our country to purchase

sand path Apr 16, 2020, 8:48 AM

#

Can your friend access the account? @night cloak

night cloak Apr 16, 2020, 8:48 AM

#

Well he can access

#

He link with his twitter and Facebook

sand path Apr 16, 2020, 8:48 AM

#

@stray forum not on midasbuy too? , maybe put it in #old

night cloak Apr 16, 2020, 8:48 AM

#

But he want to remove Facebook

#

Cuz of hacker

crisp garden Apr 16, 2020, 8:49 AM

#

In the settings

sand path Apr 16, 2020, 8:49 AM

#

Contact customer service in game and follow this image. Remember you wont be able to replace the revoked account. @night cloak

📎 RdHVpDX_d-1.jpg

inland dust Apr 16, 2020, 8:49 AM

#

Well unlinking is impossible for now

night cloak Apr 16, 2020, 8:49 AM

#

@sand path He can access the account if I type this to customer support can he remove it?

sand path Apr 16, 2020, 8:50 AM

#

Customer support will remove it, but it may take upto 90 days @night cloak

stray forum Apr 16, 2020, 8:50 AM

#

@sand pathok i will but it's not a bug there is no option to buy from our country

inland dust Apr 16, 2020, 8:50 AM

#

what?

sand path Apr 16, 2020, 8:50 AM

#

Maybe your feedback will make the option available

stray forum Apr 16, 2020, 8:51 AM

#

that's sounds cool i'll try

sand path Apr 16, 2020, 8:51 AM

#

Mention your country too in there.

inland dust Apr 16, 2020, 8:54 AM

#

Wait so human assistance is still in your game?
i mean, im asking cuz of covid-19
(help i forgot english)

sand path Apr 16, 2020, 8:54 AM

#

Yes

#

Though it will be taking more time than usual to solve an issue

inland dust Apr 16, 2020, 8:54 AM

#

hmm

crisp garden Apr 16, 2020, 8:55 AM

#

Work from home duh

sand path Apr 16, 2020, 8:55 AM

#

Maybe

inland dust Apr 16, 2020, 8:56 AM

#

Work from home duh
@crisp garden
what about data servers?
(idk how to ask this question wow i forgot english)

crisp garden Apr 16, 2020, 8:57 AM

#

Bruh I'm just kidding

#

Duh

sand path Apr 16, 2020, 8:57 AM

#

Take it to #pubg-mobile

lavish gazelle Apr 16, 2020, 9:04 AM

#

Please help me I can’t login to my account.I have connected it to game center and when i try to login it says:”System error occurred.Login failed”

#

Hello?

inland dust Apr 16, 2020, 9:08 AM

#

Try restarting device or
try clearing up the cache or
try restarting your network or
try repairing the game

#

or cycle through your connectivity mode if you use cellular data

lavish gazelle Apr 16, 2020, 9:10 AM

#

Did all of them

#

Even that with cellular data

#

The thing is i can log in with facebook (which is connected to an old account of mine)

#

And start a new account with the guest option

#

But Game Center won’t work

storm flumeBOT Apr 16, 2020, 9:11 AM

#

Please refer to subpoint #4.6 in #faq for further information, @lavish gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lavish gazelle Apr 16, 2020, 9:12 AM

#

I guess i need to try deleting and installing the game again

inland dust Apr 16, 2020, 9:13 AM

#

No dont do it

#

or cycle with airplane mode?

empty owl Apr 16, 2020, 9:13 AM

#

hello i need help

#

please

storm flumeBOT Apr 16, 2020, 9:14 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @empty owl. Remember to read through #faq before asking questions in the support channels.

lavish gazelle Apr 16, 2020, 9:14 AM

#

Why not @inland dust

inland dust Apr 16, 2020, 9:14 AM

#

Just move to a stronger area where you get network connectivity

night cloak Apr 16, 2020, 9:14 AM

#

@lavish gazelle try using a DNS

inland dust Apr 16, 2020, 9:14 AM

#

Why not @inland dust
@lavish gazelle
what if you still get login fail?

lavish gazelle Apr 16, 2020, 9:14 AM

#

DNS? @night cloak

empty owl Apr 16, 2020, 9:14 AM

#

who can help me i have questions

lavish gazelle Apr 16, 2020, 9:14 AM

#

Maybe its a server error then @inland dust

inland dust Apr 16, 2020, 9:14 AM

#

DNS is more likely a vpn

lavish gazelle Apr 16, 2020, 9:15 AM

#

I tried connecting and then immediately disconnecting with vpn

inland dust Apr 16, 2020, 9:15 AM

#

but makes your internet more secure and faster

night cloak Apr 16, 2020, 9:15 AM

#

@empty owl could you state your issue

empty owl Apr 16, 2020, 9:16 AM

#

my friend has take pand on pubg but he is not hack and not playing with hack

#

he just pay uc from his friend

inland dust Apr 16, 2020, 9:16 AM

#

Maybe its a server error then @inland dust
@lavish gazelle
I can login here
something wrong with your ISP

#

kk someone handle him ima eat

lavish gazelle Apr 16, 2020, 9:17 AM

#

Every other game is working fine though and i can connect with fb and guest but not with game center

#

Thats why its weird

polar marshBOT Apr 16, 2020, 9:17 AM

#

@empty owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 16, 2020, 9:18 AM

#

@inland dust you dont have to quote the text

lavish gazelle Apr 16, 2020, 9:19 AM

#

Why though does fb work

inland dust Apr 16, 2020, 9:19 AM

#

fb never dies...?

lavish gazelle Apr 16, 2020, 9:20 AM

#

Oh didn’t know that lol

night cloak Apr 16, 2020, 9:20 AM

#

something might be wrong in the gamecenter's server or something. you could ask people in #pubg-mobile / #chat if they're facing the issue@lavish gazelle

lavish gazelle Apr 16, 2020, 9:20 AM

#

I found somebody on reddit but it was 2 years ago @night cloak

#

Some people replied saying same

night cloak Apr 16, 2020, 9:22 AM

#

you could post the issue in the #old then, the Devs will look into it@lavish gazelle

plucky meadow Apr 16, 2020, 9:22 AM

#

I need help

storm flumeBOT Apr 16, 2020, 9:22 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @plucky meadow. Remember to read through #faq before asking questions in the support channels.

lavish gazelle Apr 16, 2020, 9:23 AM

#

Oh okay thanks @night cloak i will wait till its installed again then i will report if it doesn’t work

night cloak Apr 16, 2020, 9:23 AM

#

ok

plucky meadow Apr 16, 2020, 9:28 AM

#

I am getting 10min in Legit Gameplay

storm flumeBOT Apr 16, 2020, 9:29 AM

#

Please refer to this channel's pinned messages for further information, @plucky meadow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

polar marshBOT Apr 16, 2020, 9:31 AM

#

@pulsar smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 16, 2020, 9:33 AM

#

please do go through pinned message@plucky meadow

plucky meadow Apr 16, 2020, 9:33 AM

#

Ok @night cloak

#

Which one @night cloak there are many pinned messages here

night cloak Apr 16, 2020, 9:35 AM

#

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
@plucky meadow

plucky meadow Apr 16, 2020, 9:37 AM

#

Ok @night cloak thanks for the help will try and tell the response

sand path Apr 16, 2020, 9:38 AM

#

stray forum Apr 16, 2020, 9:43 AM

#

@sand path i see that i know but we in tunisia we don't have any payment methode exept onecard and we don't have one card here

sand path Apr 16, 2020, 9:45 AM

#

Please, edit and mention that also @stray forum

stray forum Apr 16, 2020, 9:45 AM

#

@sand pathok

night cloak Apr 16, 2020, 9:46 AM

#

there is not drone in pubgm

#

i search alot

#

@night cloak its in the arctic mode. and the drones can be found in air drops

stray forum Apr 16, 2020, 9:51 AM

#

@sand pathreedit it hope its ok like that

inland dust Apr 16, 2020, 9:51 AM

#

~~Arselan~~ its in the arctic mode. and the drones can be found in air drops
@night cloak
arctic mode?

stray forum Apr 16, 2020, 9:52 AM

#

@inland dust new game mode in evoground

inland dust Apr 16, 2020, 9:52 AM

#

oo
man its been months since ive played the game

night cloak Apr 16, 2020, 9:52 AM

#

@inland dust could i know why you tagged me

stray forum Apr 16, 2020, 9:53 AM

#

@inland dustwell it's time to have some change go check it out and have fun

inland dust Apr 16, 2020, 9:53 AM

#

@night cloak
"its in the arctic mode. and the drones can be found in air drops"

#

quote sorry

night cloak Apr 16, 2020, 9:56 AM

#

new mode which can be found in playlab section of EVO @inland dust

#

@night cloak ohh and artic mode u mean vikindi ??

sand path Apr 16, 2020, 9:59 AM

#

Yeah

#

Arctic mode is in vikendi map

night cloak Apr 16, 2020, 9:59 AM

#

oh i found it

#

in playlab ?

stray forum Apr 16, 2020, 10:00 AM

#

@sand pathi was hoping that arctic come in its own map will be amazing

night cloak Apr 16, 2020, 10:01 AM

#

@stray forum if you have suggestions you can add that in #old

stray forum Apr 16, 2020, 10:02 AM

#

@night cloak i can only post once per 6 hour in feedback srry

night cloak Apr 16, 2020, 10:03 AM

#

@stray forum you can post that after 6 hours or could edit your message

stray forum Apr 16, 2020, 10:04 AM

#

@night cloak my first msg can't edit it cause have an other issue which is more important than this 1

night cloak Apr 16, 2020, 10:04 AM

#

ohk

stray forum Apr 16, 2020, 10:06 AM

#

can i post a video directly from my storage to discord without any link ? if yes how to do that cause have no option for it

night cloak Apr 16, 2020, 10:07 AM

#

you can post the videos if it is below 100mb@stray forum

quick fulcrum Apr 16, 2020, 10:19 AM

#

📎 Screenshot_20200416-131844898.jpg

#

Thank alot for helping

rustic sentinel Apr 16, 2020, 10:22 AM

#

My friend is facing this issue, why he can't open his account?

📎 received_906830643062289.jpeg

storm flumeBOT Apr 16, 2020, 10:23 AM

#

Please refer to this channel's pinned messages for further information, @rustic sentinel:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak Apr 16, 2020, 10:29 AM

#

This one@quick fulcrum

stray forum Apr 16, 2020, 10:40 AM

#

should i still wait for uc winning giveaway ? cause i think something went wrong in the process

mild ravine Apr 16, 2020, 10:43 AM

#

My acc got hacked can someone help me recover it

storm flumeBOT Apr 16, 2020, 10:49 AM

#

Please refer to subpoint #2.8 in #faq for further information, @mild ravine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT Apr 16, 2020, 10:50 AM

#

@vapid saffron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mild ravine Apr 16, 2020, 10:52 AM

#

I am unable to recover my gmail

#

The hacker changed everything

night cloak Apr 16, 2020, 10:54 AM

#

@mild ravine contact in-game customer service

mild ravine Apr 16, 2020, 11:04 AM

#

Ok

hollow dirge Apr 16, 2020, 11:05 AM

#

Any moderator available here?

storm flumeBOT Apr 16, 2020, 11:05 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hollow dirge. Remember to read through #faq before asking questions in the support channels.

hollow dirge Apr 16, 2020, 11:07 AM

#

I try for "Dead eye " titel. Bt its not working. I hit 3 enemy away from 50+ metter distance without missing any bullet. But i don't get title.

#

I try so many time. Still i don't get title

#

I am in platinum 3. Asia server

mild ravine Apr 16, 2020, 11:09 AM

#

@night cloak

📎 Screenshot_20200416-163910_PUBG_MOBILE.jpg

#

Help

hollow dirge Apr 16, 2020, 11:10 AM

#

I try for "Dead eye " titel. Bt its not working. I hit 3 enemy away from 50+ metter distance without missing any bullet. But i don't get title.

stray forum Apr 16, 2020, 11:10 AM

#

@hollow dirge you mean sharp shooter ?

hollow dirge Apr 16, 2020, 11:11 AM

#

@stray forum yes

stray forum Apr 16, 2020, 11:11 AM

#

@hollow dirge you to do that in classic solo match

hollow dirge Apr 16, 2020, 11:11 AM

#

I try so many time.. I hit 3 enemy away from 50+ metter distance without missing any bullet. But i don't get title.

#

@stray forum yes.solo, classic,asia

stray forum Apr 16, 2020, 11:13 AM

#

well than i guess the support team will assist u in that they have more knowledge

hollow dirge Apr 16, 2020, 11:14 AM

#

I try it in solo classic match. But its not work. Check my playing history.if possible.. i try so many time. 3 headshot without missing any bullet. But i don't get it. Is that any glith????

stray forum Apr 16, 2020, 11:15 AM

#

@hollow dirgetry contacting @night cloak or @sand path they amy give u good help

night cloak Apr 16, 2020, 11:21 AM

#

@mild ravine did you try contacting the customer support of the hacked social media account

#

@hollow dirge you could use #media for that

hollow dirge Apr 16, 2020, 11:23 AM

#

@night cloak i try for thih title from 3 days. I know how to take. I followed every rules. But i don't get it ☹️

night cloak Apr 16, 2020, 11:24 AM

#

You sure about that @hollow dirge.
If so you could post the issue on #old and the devs will look on to it

mild ravine Apr 16, 2020, 11:24 AM

#

@night cloaki tried in the acc recovery how to contact them

storm flumeBOT Apr 16, 2020, 11:24 AM

#

Please refer to subpoint #2.8 in #faq for further information, @mild ravine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

mild ravine Apr 16, 2020, 11:25 AM

#

?

hollow dirge Apr 16, 2020, 11:25 AM

#

Yes i am sure. I play from season 2. My id level 74. I follow every rules to get this title.but why i don't get it

night cloak Apr 16, 2020, 11:26 AM

#

To #old then @hollow dirge

#

Follow the faq point @mild ravine

versed minnow Apr 16, 2020, 11:32 AM

#

You gotta kill 3 enemies, kill not just hit em. And also gotta be in gold tier or above to do it, can’t miss a single headshot also on the knocked ones

clever carbon Apr 16, 2020, 11:33 AM

#

Hello I need a help

#

Someone hack my pubg

night cloak Apr 16, 2020, 11:35 AM

#

Contact customer service @clever carbon

#

Of both social media and PUBGM

clever carbon Apr 16, 2020, 11:35 AM

#

How can I contact

storm flumeBOT Apr 16, 2020, 11:35 AM

#

Please refer to subpoint #2.8 in #faq for further information, @clever carbon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

You can contact the customer service via the game settings, @clever carbon. Refer to subpoint 5.3 in #faq for further instructions.

lavish gazelle Apr 16, 2020, 11:37 AM

#

@night cloak @inland dust i fixed it lol.I signed out of the game center (not apple store) and signed in again and it worked perfectly fine

hushed venture Apr 16, 2020, 11:38 AM

#

Any mod here

storm flumeBOT Apr 16, 2020, 11:38 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hushed venture. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Apr 16, 2020, 11:41 AM

#

@hushed venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 16, 2020, 11:42 AM

#

When next update will be rollout? @polar marsh

storm flumeBOT Apr 16, 2020, 11:42 AM

#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

versed citrus Apr 16, 2020, 11:55 AM

#

Do you keep track of accounts that repeatedly play with cheaters? People use a burner account to boost friends and when caught they make a new one?

toxic olive Apr 16, 2020, 11:55 AM

#

I lost all my popularity it was 700k contacted customer support a billion times no response, I also stated my problem in #old but nothing yet

📎 Screenshot_20200414-142123__01.jpg

normal fulcrum Apr 16, 2020, 11:55 AM

#

@toxic olive It's a visual bug. Will be fixed soon

toxic olive Apr 16, 2020, 11:56 AM

#

What do you mean visual bug

normal fulcrum Apr 16, 2020, 11:56 AM

#

@versed citrus People who team up with cheaters also get banned

versed citrus Apr 16, 2020, 11:56 AM

#

Good to hear

normal fulcrum Apr 16, 2020, 11:57 AM

#

@toxic olive Visual bug means it displays wrong information

toxic olive Apr 16, 2020, 11:58 AM

#

But every one can see that I lost my popularity not Just me

hoary grove Apr 16, 2020, 11:58 AM

#

please fix room spectator in global version only 2 slot is show and player from kr version is siting on rest of slot 8 and 8 slot in spectator is hiden in global version

crisp garden Apr 16, 2020, 11:58 AM

#

@toxic olive it's a visual bug it will be fixed soon

sand path Apr 16, 2020, 11:59 AM

#

They need to be reported in game @stray forum

#

@hoary grove we have forwarded that issue and it should be fixed soon

stray forum Apr 16, 2020, 12:01 PM

#

@sand path i did reported them with video proof and the link you provided to me last time but they still playing one of a reason i'm not gonna join bonus challqnge never again

sand path Apr 16, 2020, 12:01 PM

#

Well there will always be players like that

lean crescent Apr 16, 2020, 12:01 PM

#

@sand path HugLove You on telegram?

sand path Apr 16, 2020, 12:02 PM

#

Nope...sup?

lean crescent Apr 16, 2020, 12:02 PM

#

I got something to share

stray forum Apr 16, 2020, 12:02 PM

#

@sand paththats the msg i get when i reportef them with video proof
Hi Soldier,

Thank you for reporting the players who are teaming up with other teams.

We will keep an eye on the players you reported and we will take appropriate action. We take any cheating behaviors very seriously as this ruins the gameplay experience.

We suggest you to report cheater directly by clicking the "Report" button during the game, we will investigate the account at the earliest, thanks for your support!

Best regards,

sand path Apr 16, 2020, 12:03 PM

#

Does telegrams supports external links? @lean crescent

lean crescent Apr 16, 2020, 12:03 PM

#

@sand path Umm I don't get it actually anyways if you got time dm me up after you get a telegram

sand path Apr 16, 2020, 12:04 PM

#

Ok

mild ravine Apr 16, 2020, 12:07 PM

#

@night cloak I got access to gmail acc and now I'm in pubg acc but I dont have access to the fb acc

#

I wanna disable my fb so that no one can even access my acc using fb

#

But how

storm flumeBOT Apr 16, 2020, 12:08 PM

#

Please refer to subpoint 4.5 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sand path Apr 16, 2020, 12:08 PM

#

Follow the image there @mild ravine

mild ravine Apr 16, 2020, 12:10 PM

#

@sand pathwhich image

sand path Apr 16, 2020, 12:11 PM

#

📎 RdHVpDX_d-1.jpg

#

This

mild ravine Apr 16, 2020, 12:12 PM

#

Myboth fb and gmail acc had got hacked but I have recovered my gmail but he has access to fb

sand path Apr 16, 2020, 12:12 PM

#

Follow that image

#

And change gmail password

#

And logout of all sessions.

night cloak Apr 16, 2020, 12:13 PM

#

Make sure to enable 2FA @mild ravine

vagrant onyx Apr 16, 2020, 12:13 PM

#

@night cloak what is it ?

#

For chatting in #chat or #pubg-mobile

#

@night cloak what the issue

night cloak Apr 16, 2020, 12:14 PM

#

sell hack bro

sand path Apr 16, 2020, 12:15 PM

#

The security team deals with those. @night cloak

vagrant onyx Apr 16, 2020, 12:16 PM

#

@night cloak you can try to report them and hopefully there website shutdown and they get banned

#

@night cloak please remove the photo you send it #media

night cloak Apr 16, 2020, 12:16 PM

#

how report link website

storm willow Apr 16, 2020, 12:17 PM

#

@night cloak hi

night cloak Apr 16, 2020, 12:17 PM

#

hi bro

storm willow Apr 16, 2020, 12:17 PM

#

Dm me

vagrant onyx Apr 16, 2020, 12:17 PM

#

@storm willow remove this

https://discordapp.com/channels/393088095840370689/481201360725999666/700318512752885790

mild ravine Apr 16, 2020, 12:17 PM

#

@storm willow Myboth fb and gmail acc had got hacked but I have recovered my gmail but he has access to fb

#

How can I remove my Facebook account

storm flumeBOT Apr 16, 2020, 12:18 PM

#

Please refer to subpoint 2.5 in #faq for further information, @mild ravine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Apr 16, 2020, 12:38 PM

#

using phoenix official version for pubg mobile with emulator detection is legal?

hollow vale Apr 16, 2020, 12:39 PM

#

@night cloak
I have the the same question, does it safe to play with Pheonix OS with emulator detection ?

vagrant onyx Apr 16, 2020, 12:39 PM

#

@night cloak only gameloop is recommended

night cloak Apr 16, 2020, 12:40 PM

#

but at gameloop my fps suddenly drop from 50+ to 20

#

game start legging

#

lag

storm willow Apr 16, 2020, 12:43 PM

#

Use only the official and recommended one I.e Gameloop on windows @night cloak @hollow vale

night cloak Apr 16, 2020, 12:44 PM

#

can I play pubg Korean version at gameloop?

#

Death cam isn't available for me
My phone is a Motorola g7 supra

📎 Screenshot_20200416-074438.png

vagrant onyx Apr 16, 2020, 12:47 PM

#

@night cloak refer to this

https://discordapp.com/channels/393088095840370689/481197473403240451/684768558596489216

and

https://discordapp.com/channels/393088095840370689/481200416349224980/684317156749738005

night cloak Apr 16, 2020, 12:48 PM

#

my fps right now

📎 4654.png

sand path Apr 16, 2020, 12:49 PM

#

@night cloak your question has been answered multiple times. Only gameloop. Using other emulators may lead to permanent ban.

night cloak Apr 16, 2020, 12:49 PM

#

I want to use gameloop but I am asking how to improve my fps ?

#

@sand path

sand path Apr 16, 2020, 12:51 PM

#

Go to #emulator-support @night cloak

mild ravine Apr 16, 2020, 12:51 PM

#

@storm willow done

#

I filled up all the info

night cloak Apr 16, 2020, 12:51 PM

#

@sand path how to go there?

sand path Apr 16, 2020, 12:52 PM

#

@blazing saddle can you grant him the emu role?

mild ravine Apr 16, 2020, 12:52 PM

#

Now?

night cloak Apr 16, 2020, 12:54 PM

#

@blazing saddle please grant me emu role

#

hey @ nyero

#

i had a problem of screen shaking i told here yesterday and u gave me a tip

trim shuttle Apr 16, 2020, 12:59 PM

#

My friend facebook account is hacked but still he has gmail account how can he unlinked his facebook acoount from PUBG MOBILE , need help ASAP..?

flat wing Apr 16, 2020, 1:00 PM

#

How can i unlink my pubg and facebook accounts

vagrant onyx Apr 16, 2020, 1:04 PM

#

@flat wing you cant its not possible

flat wing Apr 16, 2020, 1:05 PM

#

@vagrant onyx so if someone hacked my facebook account mh pubg account where i spent money iss dead?

storm flumeBOT Apr 16, 2020, 1:05 PM

#

Please refer to subpoint 2.5 in #faq for further information, @flat wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx Apr 16, 2020, 1:05 PM

#

@flat wing you have to contact customer care if ask them to revoke access of facebook

note that you need to have access to the other log in method to do this

polar marshBOT Apr 16, 2020, 1:09 PM

#

@arctic glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

heavy girder Apr 16, 2020, 1:09 PM

#

Hey , My friends has my twitter account , he logged in my pubg m id with twitter , i changed the twitter paas still my id is running in his mobile , i tried deleting twitter id , it said ur account will b deleted after 30 days , and still my friend is able to play with my account , can i get my pubgm account logged out of his device ?

#

Pls msg if someone can help regarding this

uncut badge Apr 16, 2020, 1:13 PM

#

Why my account getting ban for no reason 😡

feral knoll Apr 16, 2020, 1:14 PM

#

@heavy girder check both social accounts

heavy girder Apr 16, 2020, 1:14 PM

#

@feral knoll ?

feral knoll Apr 16, 2020, 1:15 PM

#

@uncut badge stop hacking

uncut badge Apr 16, 2020, 1:15 PM

#

@lime juniper can yiu you please tell that why my account getting ban for no reason

polar marshBOT Apr 16, 2020, 1:16 PM

#

@uncut badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

heavy girder Apr 16, 2020, 1:16 PM

#

@feral knoll i changed the pass , but he isn't logged out of pubg

storm flumeBOT Apr 16, 2020, 1:17 PM

#

Please refer to subpoint 2.8 in #faq for further information, @heavy girder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Apr 16, 2020, 1:33 PM

#

wher server arab

vagrant onyx Apr 16, 2020, 1:35 PM

#

@night cloak discord server you mean ?

polar marshBOT Apr 16, 2020, 1:49 PM

#

@distant kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange crater Apr 16, 2020, 1:54 PM

#

وصلت
ل تاج ما عطوني الصناديق
تبع المهام

storm flumeBOT Apr 16, 2020, 1:54 PM

#

Please do not use any other language aside from English in this channel, @strange crater. Refer to #613267301243944960 for language channels.

vagrant onyx Apr 16, 2020, 1:55 PM

#

@strange crater hey what is it ?

polar marshBOT Apr 16, 2020, 1:55 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange crater Apr 16, 2020, 1:58 PM

#

@vagrant onyx chaling don't comlete or don't collect classic boks please help

vagrant onyx Apr 16, 2020, 1:59 PM

#

@strange crater classic box of Reward of tier ?

strange crater Apr 16, 2020, 1:59 PM

#

@vagrant onyx achievement box

vagrant onyx Apr 16, 2020, 1:59 PM

#

You go to season 12 button than there yon collect the outfit and the weapons after reaching diamond tier and play 5 match with diamond tier

undone yarrow Apr 16, 2020, 2:00 PM

#

i cant open pubg mobile official web page.

vagrant onyx Apr 16, 2020, 2:00 PM

#

@strange crater which one ? Name it

#

@undone yarrow what you mean ?

undone yarrow Apr 16, 2020, 2:01 PM

#

i cant open web site

#

sry my English is bad

vagrant onyx Apr 16, 2020, 2:01 PM

#

@undone yarrow i can open the website

#

https://www.pubgmobile.com/

undone yarrow Apr 16, 2020, 2:02 PM

#

ah, sry i cant open 'news page'

strange crater Apr 16, 2020, 2:02 PM

#

@vagrant onyx graffiti 10 times in irangl don't comlete

#

📎 Screenshot_20200416-170132557.jpg

storm flumeBOT Apr 16, 2020, 2:03 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

vagrant onyx Apr 16, 2020, 2:03 PM

#

@night cloak yes its lead to ban

#

@strange crater maybe its bugged

undone yarrow Apr 16, 2020, 2:09 PM

#

When i open news page,this phenomenon continues

📎 video0.mp4

#

does anyone help me?

swift bramble Apr 16, 2020, 2:15 PM

#

Hi

vagrant onyx Apr 16, 2020, 2:16 PM

#

@swift bramble hey what to help you with ?

#

@undone yarrow please try to use safari browser than try again

undone yarrow Apr 16, 2020, 2:19 PM

#

I've already done use safari.but it continues too

sand path Apr 16, 2020, 2:56 PM

#

You can also follow #news

warm pivot Apr 16, 2020, 3:03 PM

#

Hi,I just connect my PUBG to useable Game Center ,I wanna connect PUBG to my main Game Center ! How ? How to delet that Game Center and add one

night cloak Apr 16, 2020, 3:06 PM

#

@warm pivot you cant unlink a linked acc

storm flumeBOT Apr 16, 2020, 3:11 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @dusty peak.

night cloak Apr 16, 2020, 3:25 PM

#

Anyone can help my ? My account was compromised by someone and the hacker has a game center

#

is it banned @night cloak

#

No

#

But i have a problem he take my emile i just have twiter accuont

#

you could contact the customer service @night cloak

#

They take long time he told my if i did not give him twiter pass he will ban my account

#

so right now can you login into the account

#

Yup

storm flumeBOT Apr 16, 2020, 3:31 PM

#

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Apr 16, 2020, 3:31 PM

#

follow that

#

Thaank youu

earnest skiff Apr 16, 2020, 3:48 PM

#

📎 image0.jpg

#

so i faced a cheater in crew challenge and they said they gonna ban him upon entering the game, are they going to disqualify the crew as well?

devout hearth Apr 16, 2020, 3:48 PM

#

Yes

#

But maybe not on time

sand path Apr 16, 2020, 3:56 PM

#

Its already banned. @earnest skiff

#

According to that message

polar marshBOT Apr 16, 2020, 4:01 PM

#

@half sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

earnest skiff Apr 16, 2020, 4:20 PM

#

it says it’s going to be banned upon entering the game @sand path

#

i’ve checked in game and he’s still in conqueror

sand path Apr 16, 2020, 4:26 PM

#

Its says from

polar marshBOT Apr 16, 2020, 4:29 PM

#

@real halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout hearth Apr 16, 2020, 4:30 PM

#

We reported (a lot of players) 2 players from 2 diff crew that qualified to finals of the crew challenge, any chance that the crew get banned before finals ?

night cloak Apr 16, 2020, 4:32 PM

#

@devout hearth do you have evidence

devout hearth Apr 16, 2020, 4:32 PM

#

We sent all evidence on the report ticket

#

Speed hack, magic bullet and wall hack

night cloak Apr 16, 2020, 4:32 PM

#

Ok

devout hearth Apr 16, 2020, 4:33 PM

#

But we are 6th and we would like to know if we have a chance to get in the top4, one team got 41k on a game, and one solo got 38k alone, cant be more obvious

sand path Apr 16, 2020, 4:36 PM

#

We have no idea about the crew challenge, a different team handles it, contact ingame support regarding the disqualification concerns. @devout hearth

red sage Apr 16, 2020, 4:39 PM

#

@sand path In game Support doing Nothing, so Called 3 Step Screening before Crew Match doing nothing as well...Hackers still Using Cheat 😰😰😰

sand path Apr 16, 2020, 4:40 PM

#

See the message in #cheater-reports @red sage

#

I can only forward.

red sage Apr 16, 2020, 4:40 PM

#

This Channel is Locked

sand path Apr 16, 2020, 4:40 PM

#

Latest message I mean

#

9 are pending. And one of them is yours.

red sage Apr 16, 2020, 4:41 PM

#

Ohk

#

i Hope Pubg Will Disqualify them before final...Otherwise I don't have any Hope left for noe

#

now*

sand path Apr 16, 2020, 4:42 PM

#

When is it?

red sage Apr 16, 2020, 4:43 PM

#

After 5 days i Guess

sand path Apr 16, 2020, 4:44 PM

#

Ahh that's a lot of time

#

You only sent 1 right?

flat wing Apr 16, 2020, 4:45 PM

#

Pls how can i see how many points did i loose/win today

#

In carier its not shoing me all matchs of today

#

@sand path

red sage Apr 16, 2020, 4:51 PM

#

@sand path I reported 1 crew With 2 Video evidence 🤕

sand path Apr 16, 2020, 4:52 PM

#

You can download WeGame for pubg mobile, it its available in your region. @flat wing

#

@red sage you only sent me 1

night cloak Apr 16, 2020, 4:52 PM

#

Guys how can I get white gillie suit ? Vikendi air drops doesnt give it ? I opened like 20 drops.

red sage Apr 16, 2020, 4:52 PM

#

Both Video in Same drive link

#

@sand path sorry i sent only 1 wait i will send 2nd also....but in 2nd video Hacker user id not showing that's why i not sent

neon cove Apr 16, 2020, 4:56 PM

#

We killed by hacker InGameName- Carnageê
ID- 5658036937
Crew name- TxEsports
We need. Compensation point due to this hacker my rank came #12 and I become#5 in crew Ranking I have all evidence against this team and hacker @bold siren @night cloak @neon patio @vital sluice

plain bolt Apr 16, 2020, 4:56 PM

#

This player “ Ću』صفح “ is using location and speed hack in crew challenge. His character id is 5406952335. This player is in Middle East server. He is from Group B and currently holding a position 1 right now in first match. I also have the proof

neon cove Apr 16, 2020, 4:57 PM

#

📎 Screenshot_20200416-215615.jpg

#

📎 Screenshot_20200416-221627.jpg

#

📎 Screenshot_20200416-221333.jpg

storm flumeBOT Apr 16, 2020, 4:59 PM

#

Hello, @neon cove @plain bolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

devout hearth Apr 16, 2020, 5:02 PM

#

This is the only game I know, where the only official event I won by hackers since 5-6 seasons

night cloak Apr 16, 2020, 5:02 PM

#

My mom doesn't Allow put her Credit Card Cuz she thinks People can use it. I've a Question. Do u guys thinking Pubg's developers able to see Credit cards numbers? Sorry for bad english.

#

Or it's a bot that taking The money?

meager scarab Apr 16, 2020, 5:06 PM

#

@night cloak google can see

spring void Apr 16, 2020, 5:06 PM

#

No, it is completely safe to use credit card if you are purchasing through official sources @night cloak

elfin canopy Apr 16, 2020, 5:06 PM

#

Ofcourse they have the credit card details for security reasons. But the transaction is done via software

night cloak Apr 16, 2020, 5:07 PM

#

Ok ok and ok.

elfin canopy Apr 16, 2020, 5:08 PM

#

Plus it's google who stores your credit card details.

#

And it's safe. ||99.9% of the time||

red sage Apr 16, 2020, 5:08 PM

#

Google Stores ur CC details not Pubg

night cloak Apr 16, 2020, 5:08 PM

#

So its clearly safe?

sand path Apr 16, 2020, 5:08 PM

#

Yes

night cloak Apr 16, 2020, 5:08 PM

#

https://www.pubgmobile.com/pay

#

Completely safe to use

#

Okay thanks

#

@neon cove the players you reported has been banned

elfin canopy Apr 16, 2020, 5:09 PM

#

@night cloak Pro tip:- You can remove the stored card details from playstore after the transaction. PubgmSmart

night cloak Apr 16, 2020, 5:10 PM

#

Yes but howwww??? @elfin canopy

sand path Apr 16, 2020, 5:10 PM

#

Delete button

flat wing Apr 16, 2020, 5:10 PM

#

Pls how can i see how many points did i loose/win today

sand path Apr 16, 2020, 5:11 PM

#

And google is one of the largest thing out there. They wont be scamming people

#

Same with Tencent.

flat wing Apr 16, 2020, 5:11 PM

#

EnergySip

sand path Apr 16, 2020, 5:11 PM

#

Look for this @flat wing

📎 Screenshot_20200416-224143_Google_Play_Store.jpg

stray forum Apr 16, 2020, 5:12 PM

#

Hello

#

@sand pathsometimes i got this message not always but most of the time

📎 Screenshot_20200414_231354_com.tencent.ig.jpg

elfin canopy Apr 16, 2020, 5:14 PM

#

Open play-store with the same e-mail address. Click on those 3 horizontal line> payment methods> more payment settings and there's a option to remove it.

#

@night cloak

sand path Apr 16, 2020, 5:15 PM

#

@stray forum that's due to network error. Try dns 1.1.1.1 when that happens

flat wing Apr 16, 2020, 5:18 PM

#

@sand path its says the priblem is from my phone.

sand path Apr 16, 2020, 5:18 PM

#

?

flat wing Apr 16, 2020, 5:18 PM

#

Its not compatible in ur device

#

The app

sand path Apr 16, 2020, 5:18 PM

#

Then it's not:(

flat wing Apr 16, 2020, 5:19 PM

#

My phone is pretty good xd

sand path Apr 16, 2020, 5:19 PM

#

Its probably unavailable in your region

vital sluice Apr 16, 2020, 5:19 PM

#

Just check career results?

stray forum Apr 16, 2020, 5:19 PM

#

@sand pathi tried 1.1.1.1 and 8.8.8.8 still get this msg from time to time

sand path Apr 16, 2020, 5:19 PM

#

He wants to see all @vital sluice

flat wing Apr 16, 2020, 5:19 PM

#

@vital sluice its not showing all matchs of today

sand path Apr 16, 2020, 5:19 PM

#

Wegame shows last 50

flat wing Apr 16, 2020, 5:19 PM

#

Its shows only 10 last

vital sluice Apr 16, 2020, 5:19 PM

#

That app is region restricted.

flat wing Apr 16, 2020, 5:20 PM

#

There isnt an other way :((?

vital sluice Apr 16, 2020, 5:20 PM

#

You will have weekly reports in-game though right?

#

In which you can see matches of the whole week?

flat wing Apr 16, 2020, 5:21 PM

#

@sand path if you have the app ull be able to see to me xd? @vital sluice

vital sluice Apr 16, 2020, 5:22 PM

#

I don't have it, I'm not sure sorry.

flat wing Apr 16, 2020, 5:22 PM

#

:/ okey np

#

There is i other way?

#

Other app or something like that

neon cove Apr 16, 2020, 5:25 PM

#

@night cloakwhat about my ranking in crew due to this hacker my rank came #12 because of this i came #5 in ranking I need Compensation point help he my team name is Urban Kings

night cloak Apr 16, 2020, 5:26 PM

#

We have no idea about the crew challenge, a different team handles it, contact ingame support regarding the disqualification concerns. @neon cove

#

GUYS how can i change my country in PUBG ? The whole option is not even seenable in the Basic options.

flat wing Apr 16, 2020, 5:28 PM

#

@night cloak
U change it from ur profilz

stray forum Apr 16, 2020, 5:28 PM

#

here is the pick jp id's for the winner of thz giveaway last night on pubg stream on youtube you will hear my name and id there but nothing yet

📎 SVID_20200416_105458_1.mp4

night cloak Apr 16, 2020, 5:29 PM

#

@flat wing

📎 Screenshot_20200416-191019_PUBG_MOBILE.jpg

#

Below there is no country change option

willow wadi Apr 16, 2020, 5:30 PM

#

So I started getting this new error today where the game gets stuck at checking updates and then says it's an internet error although my internet is fine. It seems a lot of people have had this issue but the error code in my case is different (154140716) while other people have had 154140712.

I've tried clearing data, reinstalling the game, using a VPN, but none of them have worked. Reinstalling seemed to solve the issue but while I was playing the game stopped responding. When I restarted the game, the error was back.

Any help would be appreciated.

flat wing Apr 16, 2020, 5:31 PM

#

@night cloak not from here ... look when u are at the lobby
Click at ur profile (in the top right corner )
And then behind ur name where there is a flag u can change

night cloak Apr 16, 2020, 5:32 PM

#

@night cloak are you from Europe

#

@night cloak are you from Europe
@night cloak yes but my friend from Turkey also can't see it

polar marshBOT Apr 16, 2020, 5:33 PM

#

@little needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 16, 2020, 5:33 PM

#

@night cloak not from here ... look when u are at the lobby
Click at ur profile (in the top right corner )
And then behind ur name where there is a flag u can change
@flat wing not the flag bro .d

flat wing Apr 16, 2020, 5:33 PM

#

@night cloak ah xd
What

night cloak Apr 16, 2020, 5:33 PM

#

Then you won't have that option atm

#

This is what i want

📎 20200416_193410.jpg

#

@willow wadi try using a DNS

#

@night cloak that option is not available for Europe

willow wadi Apr 16, 2020, 5:36 PM

#

@night cloak tried already

night cloak Apr 16, 2020, 5:36 PM

#

@night cloak Even not with VPN ?

#

Nope

#

Ok thankyou

willow wadi Apr 16, 2020, 5:37 PM

#

and some time when u are in match and suddenly pop up "your match has been ended pls return to lobby" but actually the match is still going on 😭

stray forum Apr 16, 2020, 5:38 PM

#

@night cloakthis option is available in europe

night cloak Apr 16, 2020, 5:39 PM

#

@willow wadi try using a different network

#

lemme confirm that @night cloak

willow wadi Apr 16, 2020, 5:40 PM

#

4g is giving so slow speed so i can't use it . right now i have only wifi 😭

vestal willow Apr 16, 2020, 5:41 PM

#

What’s this? I was in a match of sanhok at they threw me out of game

📎 image0.png

stray forum Apr 16, 2020, 5:42 PM

#

@night cloakok but that option is available for all who have the global version

night cloak Apr 16, 2020, 5:42 PM

#

@vestal willow is that from an Emulator

vestal willow Apr 16, 2020, 5:42 PM

#

No

#

I also have recordings

#

Whole match recording

stray forum Apr 16, 2020, 5:43 PM

#

📎 Screenshot_20200416_184110_com.tencent.ig.jpg

night cloak Apr 16, 2020, 5:43 PM

#

Ok

stray forum Apr 16, 2020, 5:43 PM

#

@night cloakbut once u use vpn you can change it the country u connect on it

vestal willow Apr 16, 2020, 5:43 PM

#

📎 image0.png

#

What’s this?

storm flumeBOT Apr 16, 2020, 5:44 PM

#

Please refer to this channel's pinned messages for further information, @vestal willow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak Apr 16, 2020, 5:44 PM

#

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation. @stray forum

stray forum Apr 16, 2020, 5:45 PM

#

@night cloaki'm not using vpn i don't need it

#

@night cloaki only refer u to that due what i read and see on the media and youtube

night cloak Apr 16, 2020, 5:46 PM

#

Ok

stray forum Apr 16, 2020, 5:47 PM

#

@night cloakif you see in the pic is where i live i don't have to change

night cloak Apr 16, 2020, 5:48 PM

#

You could continue the conversation on #pubg-mobile / #chat

stray forum Apr 16, 2020, 5:49 PM

#

@night cloakand to let you know since tje update that comes with this new feature it comes to me by defaut region russia but i'm not russian 😄

vestal willow Apr 16, 2020, 5:50 PM

#

Can anyone tell me what’s this?

📎 image0.png 📎 image1.png

night cloak Apr 16, 2020, 5:51 PM

#

sorry about the wrong info you could try restarting the game if that doesn't work try a routine repair @night cloak

#

@vestal willow check the pinned message

vestal willow Apr 16, 2020, 5:53 PM

#

@night cloak I don’t understand anything there

#

Is it banned or what?

fluid karma Apr 16, 2020, 5:53 PM

#

Excusme can u help.me please

hoary stag Apr 16, 2020, 5:53 PM

#

Hello, i just installed tencent gaming buddy/gameloop and have a problem with the low graphics...anybody has a fix for that plzz tell (i have set the in-game and emulator resolution to max settings)

night cloak Apr 16, 2020, 5:53 PM

#

Not a ban @vestal willow

storm flumeBOT Apr 16, 2020, 5:54 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hoary stag.

hoary stag Apr 16, 2020, 5:54 PM

#

thanks;

night cloak Apr 16, 2020, 5:54 PM

#

@vestal willow just make sure that your device time and date is correct

storm flumeBOT Apr 16, 2020, 5:54 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @fluid karma. Remember to read through #faq before asking questions in the support channels.

fluid karma Apr 16, 2020, 5:55 PM

#

Hey I installed pubg mobile n I'm not able to login can anyone help me please what to do

📎 Screenshot_2020-04-16-23-22-28-286_com.tencent.ig.png

hoary stag Apr 16, 2020, 5:56 PM

#

no just clear data

night cloak Apr 16, 2020, 5:56 PM

#

To #emulator-support @hoary stag

hoary stag Apr 16, 2020, 5:56 PM

#

and cache' and try again

fluid karma Apr 16, 2020, 5:56 PM

#

@hoary stag thanks 😊

hoary stag Apr 16, 2020, 5:56 PM

#

@night cloak just helpint

#

cause i play on mobile too

night cloak Apr 16, 2020, 5:56 PM

#

For your issue @hoary stag

hoary stag Apr 16, 2020, 5:57 PM

#

thanks

#

done already 😀

night cloak Apr 16, 2020, 6:03 PM

#

sorry about the wrong info you could try restarting the game if that doesn't work try a routine repair @night cloak
@night cloak both doesnt work..

queen glen Apr 16, 2020, 6:04 PM

#

Team SKR is using Esp and aimbot Hack they are killing people is smoke and they are giving all headshot they are on top of the table I request to disqualify that team. team name SKR please ban that team from crew challenge @night cloak @bold siren

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night cloak Apr 16, 2020, 6:05 PM

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If you have video evidences add that to #cheater-reports when it's open @queen glen (follow the pinned message in there)

queen glen Apr 16, 2020, 6:05 PM

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@night cloaki don't have permission to msg there #cheater-reports

sand path Apr 16, 2020, 6:06 PM

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It will be opened tomorrow. @queen glen

queen glen Apr 16, 2020, 6:08 PM

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@night cloakI don't have video evidence due to lag problem I was unable to record

night cloak Apr 16, 2020, 6:08 PM

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DM me the user ID's

queen glen Apr 16, 2020, 6:09 PM

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Ok

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@night cloak

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night cloak Apr 16, 2020, 6:19 PM

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Do you have the user ID

fathom crest Apr 16, 2020, 6:28 PM

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@night cloak I need support sir 💔