@storm willow my man i tryed everything u said before
#questions
warm elm
I'm always entry into my account from Twitter, but I don t know why I can't go into my account
storm willow
@night cloak it’s your hardware issue
shell hull
@sand path my acc wascompetitive account i git link from instagram and i accidentally clicked on that link but after 5min my game was loggined from another location
night cloak
@storm willow there's youtubers playing in huawei y7 prime 2019 without any problems
i have video
storm willow
@night cloak you display calibration/ Multi Touch having some issue.
honest mirage
@storm willow sir plss tell😭
night cloak
@storm willow what do u mean
storm willow
@honest mirage We cannot help on this issue, you may need to contact ingame customer support / post in #old
warm elm
I think the partners have been interfering with the line😭😭
honest mirage
@storm willow i have done sir
rich summit
Can someone help me? I reported a hacker who got 22 kills in a crew challenge match and nothing is being done. I have video evidence of the player aimbotting/ aimlocking
honest mirage
One more person there is suffering from the same issue
storm willow
@honest mirage wait for their response, currently We do not have any solution. Only customer support can help.
honest mirage
@storm willow ok sir thanx 😭
shell hull
@storm willow help me too bro
storm willow
@rich summit you can report in #cheater-reports in the specified format.
@warm elm what do you mean by partners interfering ?
toxic olive
How do I contact customer support cz it seems like only a bot is answering
storm willow
@shell hull you account compromised ? Do you have access to atleast one linked account?
honest mirage
Ya he is only the person whose popularity also got glitched
toxic olive
@honest mirage you too?
honest mirage
@toxic olive yes
shell hull
@storm willow no man he disabled my facebook account and instagram account also
I reported in cyber cell they gave me 24hrs time but i dont think with facebook i can get acces to my game acc
honest mirage
@storm willow after 5 hours only we can do now can do sir bcoz i did not knew about the 5 hours or u would have explained whole
storm willow
You may try contacting customer support PUBGMOBILE_CS@tencentgames.com @shell hull
Better to recover Facebook account.
shell hull
@storm willow i played pmco finals on my acc but now nothing to do that guy is loggin into my acc after every 2 3 hrs
warm elm
I've blacked Twitter from my account
storm willow
@honest mirage you can edit you previous message
night cloak
@night cloak It is actually a very underpowered phone. But if it is only the scope that is causing the problem, you may wanna record your gameplay handcam using a different phone and share here.
we do have answered your question in the morning
honest mirage
@storm willow ok sir thanx
honest mirage
I have attached my ch id and username is that all stuff ok? @storm willow
storm flumeBOT
You can contact the customer service via the game settings, @warm elm. Refer to subpoint 5.3 in #faq for further instructions.
warm elm
I've blacked from my account
night cloak
@warm elm cant understand what you mean by blacked or is it blocked
shell hull
@storm willow i sent them email and how much i should wait for reply ?
warm elm
Can I talk to someone who speaks Arab?
toxic olive
شو بدك
night cloak
English only @toxic olive
honest mirage
@night cloak sir do u have any answer to my query?
storm flumeBOT
Please do not use any other language aside from English in this channel, @warm elm. Refer to #613267301243944960 for language channels.
toxic olive
Ok sorry
honest mirage
my pubg popularity was 3.2k earlier and now its showing 110 total popularity and in achivements its 3210 only
honest mirage
@shell hull so?
night cloak
@honest mirage storm has helped you with your problem
honest mirage
@night cloak but i was not able to cure it
warm elm
sir please Help @night cloak All of words come into my accounts show pretty much
night cloak
@warm elm you could react to the languages in #613267301243944960 for language changes.
warm elm
ok sir @night cloak
polar marshBOT
@harsh beacon:
warm elm
storm willow
@warm elm make sure you are using correct login credentials.
And using global version.
somber comet
Hey, I logged in today and saw my friend list empty what's the reason?
winged jungle
main moth
Urgh so whats happening with the server now
Its a bug itll be fixed by christmas of 2025
night cloak
@winged jungle restart will help
main moth
Nope
winged jungle
Did like 5 times
small wolf
No
winged jungle
it doesn't work
main moth
Ive had dozens of people reset even streamers
night cloak
Your location
somber comet
@winged jungle same problem here
main moth
ITs a pubg problem something wrong with the server
raw herald
There seems to be an issue with friends list, please calm down, it'll be fixed in no time!
lean ingot
main moth
Im Au and i got it and i have friends in Eu too
lean ingot
@winged junglesame here bro
raw herald
And here it is, fixed. 😄
winged jungle
Nope @raw herald
main moth
invite someone from your clan or crew and it fixes it
raw herald
Restart, it was fixed for me.
winged jungle
winged jungle
yeah it's back
warm elm
@storm willow yes sir
storm willow
@winged jungle can you send me your char ID and region?
winged jungle
for what @storm willow
storm willow
To analyse the above issue.
winged jungle
it's fixed though
storm willow
Yes, still we need to prevent that from happening again, hope you don’t mind.
winged jungle
in dms
storm willow
Okay
toxic olive
Any updates on the popularity glitch?
steel wing
There is a mission:Bargain 1000 UC for friends but I forgot where to go
@warm wren any help mate?
umbral dragon
I can help you
Its in the bottom right corner
You can only bargain if your friends have requested you to bargain a specific item
north summit
جووووووون
steel wing
Yeah I know but even that I got no info if a friend needs bargain I went there by mistake many times but now I forgot how
umbral dragon
Should I send a pic?
storm flumeBOT
Please do not use any other language aside from English in this channel, @north summit. Refer to #613267301243944960 for language channels.
steel wing
I need these commands
north summit
Ok
storm flumeBOT
Please do not use any other language aside from English in this channel, @north summit. Refer to #613267301243944960 for language channels.
north summit
Sorry
night cloak
@steel wing you could view that in the bargaining page
steel wing
I could but I dont know where
storm willow
It’s seasonal event, not available always. @steel wing
steel wing
Bargaining?
storm willow
Yes
steel wing
Then there is one thing I want to know
steel wing
Why do pubg not remove certain missions which are not available to be done anymore?
umbral dragon
I checked it this season like a week ago
Idk man they also changed critic to 5 coupons instead of crates
steel wing
I only need 5 achievement points to get 5 premium crates but cannot do it
Thought of bargaining but not able any longer
umbral dragon
Uhhh
steel wing
Or it will be activated In the next season
umbral dragon
Try doing sharpshooter
sand path
Discussions to #pubg-mobile
storm willow
@steel wing probably because those things may come back in the future.
And bargaining will appear randomly in every season, it is not permanently taken down.
steel wing
Oh okay
raven scroll
steel wing
What about infection mode will it be back again?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @raven scroll.
umbral dragon
I need to know about titles, I'm solo wins 91 something on the giblartar region, I need to ask you when will I get the title @storm willow
steel wing
On the end of the week?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @steel wing. Once we do, we will publish further information in #news.
umbral dragon
Every Monday the guidelines say
steel wing
And I think you own that tittle for a week
umbral dragon
Yeah they last for a week
night cloak
Discussions to #pubg-mobile
umbral dragon
And if ur still on the leaderboards you'll get the updated title
steel wing
Lets go #chat cause we might get a mute here 👀
umbral dragon
@night cloak mate I need to know when will I get my solos wins title?
night cloak
You might need to be in platinum or above @umbral dragon
night cloak
Could you mention the title/achievement name @umbral dragon
umbral dragon
night cloak
How come he has a lottery when I go here and I can't find
sand path
It gets refreshed every week
umbral dragon
I have already mentioned it, solo wins
So I'll get my title next Monday?
There was a drop in the previous seasons, now they removed it
Helloooo
night cloak
why I like this
toxic olive
Any updates on the popularity glitch?
umbral dragon
What glitch
storm willow
@toxic olive nothing yet.
honest mirage
@toxic olive has ur glitched fixed?
toxic olive
No
honest mirage
@umbral dragon my pubg popularity was 3.2k earlier and now its showing 110 total popularity and in achivements its 3210 only its the glitch bro
@toxic olive mine too
toxic olive
Bro mine was 700k
honest mirage
@toxic olive now what popularity urs is showing
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
toxic olive
Uhh noo..
honest mirage
@toxic olive ok
dire gate
It was a good game until they completely focused on Making new outfits instead of focusing on the gameplay.. The game now is nearly unable to play in a good mood on mid range devices. In battles, there are always delay for about 1 second and game freezes every time while taking fight. Gun shot stop firing suddenly and when the enemy completely finish me then the lag ends. I hate the fact that how you don't optimize the game and the server.
dire gate
No matter where i am going to say this, it's not gonna work, the devs won't even notice that
polar marshBOT
@visual helm:
unborn steppe
Heyy I had this deal showin when I start game and now it’s not showing anymore why ? :/
Date is till 19/4 then why it’s not showing
stray forum
what's the punishment of 2 players who team up in solo queue bonus challange ?
night cloak
Hello can someone Help me please ??
My pc shut down when i start pubg MOBILE only in pubg
Please i need Help to fix this
flat wing
I have a mission is to kill ennemies with m24 ..
But i dont have it in my weapons in arcade
What should i do
sand path
TDM @flat wing
flat wing
@sand path its isnt unlocked ....
How do i know my lvl?
night cloak
@flat wingcheck in your profile
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
flat wing
@night cloak where
night cloak
@flat wing under your clan tag in profile.
polar marshBOT
@dense seal:
night cloak
How do I complete this , mode is not available now
@night cloak you cannot complete this event for now, you've to wait until it returns :)
No changing options veteran to rookie
@night cloak so when this mode may available ?
@night cloak the game automatically decides a role for you imo.
@night cloak no idea. i hope it comes soon.
@night cloak Okay ! thank you
stray forum
is teaming in pubgm bannable ?
how to report for teaming ?
night cloak
np!
gritty glade
I want to report whole sqaud,
They killed me by camping in the small shape near georgo city
storm willow
@gritty glade camping is not an offence.
honest mirage
@sand path can u come to dm i got a mail from ump 45 pubg officials and i want to discuss the same
night cloak
@stray forum yes, teaming up with hackers/cheaters isn't tolerated. you can choose to report them through ingame server or provide a evidence in this link
http://cheater-report.pubgm.cc
additionally you can report the activity in #cheater-reports follow the format from pinned messages of that channel.
gritty glade
@storm willow i got - 34
honest mirage
@storm willow or can u come sir
storm willow
@honest mirage Whats is it about?
honest mirage
@storm willow popularity glitch
storm willow
What’s the reply for customer support ? @honest mirage
honest mirage
from google i got pubg gmai id and mess them they are saying we didnt understood and saying to mess withinh the game customer care which i have did earlier only
stray forum
@night cloak thank you i'll report the 2 who teaming in bonus challange
honest mirage
so what should i do now
storm willow
PUBGMOBILE_CS@tencentgames.com only way to reach customer support @honest mirage
@stray forum teaming up report is done ingame. No other viable option yet
storm willow
@honest mirage I would suggest you to use ingame customer support or PUBGMOBILE_CS@tencentgames.com
storm flumeBOT
You can contact the customer service via the game settings, @honest mirage. Refer to subpoint 5.3 in #faq for further instructions.
honest mirage
@storm willow i have did the ingame one
storm willow
@honest mirage wait for their response.
violet mist
What is the purpose of making 5 clasic particles by replacing 5 class coupons that will be won when you make 500 new achievements in scoring new items?
storm willow
As said earlier use ingame preferably @honest mirage
violet mist
it's so sad that the game is so stingy
storm willow
@violet mist that’s just a reward. What’s the problem in it?
gritty glade
My 2 friend is conqueror since last 2 season, SOLO ASIA TPP /
they both are Team up..
Please can you look into the issue i can provide you id
honest mirage
@storm willow but not getting any response
sand path
@gritty glade report ingame for teamup
gritty glade
Already done it since 1 month @sand path
sand path
#cheater-reports @meager scarab
meager scarab
new channel
stray forum
@storm willowi reported them ingame in here via email with video proof and nothing this 2 guys are teaming in bonus challange solo queue not even in normal mode that's the problem
storm flumeBOT
Please refer to this channel's pinned messages for further information, @final tangle:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
amber saddle
Hii i need an a help for my emergency case.. can any director or moderator pm me please!
night cloak
@stray forum Make sure you report them via match.
@amber saddle What does it concern?
polar marshBOT
@amber saddle:
stray forum
@night cloak i did via match via game via customer supp in here everywhere but nothing yet
final tangle
we have terminated your connection because of a data error with your client please check your network connection and try again
is have this problem
night cloak
@stray forum The process is not instantaneous. Be patient, if you have reported them via match.
final tangle
unlocks on 2020-04-14 16:27:16
night cloak
@final tangle Read this: https://discordapp.com/channels/393088095840370689/481200416349224980/699580588209995856
broken turtle
can anyone help me with teamcode issue
stray forum
@night cloak thank u i want to report them just for 1 reason screwed my game in bonus challange
broken turtle
my friend who is streaming in youtube is having issue while inviting through teamcode after the update
night cloak
@broken turtle Can you elaborate the issue?
gritty glade
@lime juniper
Feedback -
Please Give Back CHARISMA RANKING to PUBG Back.
Also Please Add Ranking By Achivement Points in Ranking Section.
worthy schooner
is it possible toh have more than one partner in partner dispay?
polar marshBOT
@charred wraith:
unborn steppe
Heyy I had this deal showin when I start game and now it’s not showing anymore why ? :/
unborn steppe
Event period is till 19th and it was showing from 10th and today it’s not showing up
I really wanna buy stuff from there
polar marshBOT
@civic lion:
quartz wave
Can u guys stop deducting points for being killed by teammates ... There are few toxic ones who tries to ruin the game ...It's just unfair getting Negative points for the matches barely played...
night cloak
@worthy schooner The game won't allow such unless there's a glitch.
@quartz wave If it wasn't the case, people would misuse the feature. Imagine throwing two grenades inside a house full of enemies and sending two of your teammates inside at the same time. It will be totally unfair for the enemy team. To make the gameplay fair, certain restrictions are implied.
crisp meadow
@quartz wave think about what you say on this chat
your points got deducted for killing
quartz wave
Very well I got ur point... @night cloak
Think of a situation where u try to rank up and find these kinda crap people..In my case I was in Ace-4 Stars.. Since there isn't any tier protection I was demoted to Ace. -3 ...With negative points of( -35)...
In the case reducing the merits of the person isn't a valid decision..Well don't u think I owed my time and patience And that's being kicked down by them and basically lame action taken against them? Eh? Seems curios to me
night cloak
@unborn steppe That is strange. Maybe wanna ask in #pubg-mobile?
@quartz wave I understand your situation. It is always recommended to avoid the teammates who is not talking/chatting with you normally. They might be sensitive.
quartz wave
@crisp meadow Yeah man I've played since enemy could harm teammate with vehicle that's basically in season 1-2...But now toxicity is way more high coz of playbase..
unborn steppe
@night cloak I just hope it shows back again so I can buy it :(( cause event period is till 19th
night cloak
@unborn steppe Do you remember where did you find the event?
honest mirage
Does anyone has any update about the popularity glitch?
unborn steppe
Yes whenever I start the game it used to show only there and no where else
night cloak
@honest mirage Which glitch?
unborn steppe
So I got redeem card today to buy it and it’s not showing up :(((
night cloak
@unborn steppe Oww. Maybe people in #pubg-mobile help. I didn't try the event.
@quartz wave I didn't understand you.
honest mirage
@night cloak actually i had 3.2k popularity and now its showing 160 but my partner gave me 830 popularity and i can just see his but not everbody
night cloak
@honest mirage That is strange. Have you reported the issue yet?
honest mirage
@night cloak yes i mailed them and even i did ingame also
broken turtle
@night cloak the teamcodes were giving errors
honest mirage
but did not recieve any result till now
night cloak
@honest mirage I'd recommend to post in #old as well. The developers will be directly notified.
broken turtle
becoz of which our viewers were not able to join our squad with the teamcodes
honest mirage
@night cloak i have done that also
broken turtle
this started with the recent update
quartz wave
@night cloak alright mate .Hope it's taken into consideration...
night cloak
@quartz wave It doesn't solve the problem by asking. It is not a Q&A&Magic channel. It is a feedback and bug report channel. You share feedbacks and report your bugs here.
honest mirage
@night cloak i have done that also sir
unborn steppe
@night cloak see I just got notification again but when I go in game not showing :((
night cloak
@honest mirage That's great.
coral lotus
Hi
polar marshBOT
@coral lotus:
night cloak
@unborn steppe That's sad.
vague coral
hello
vagrant onyx
@vague coral hey
What to help you with ?
glass tundra
Like what tf is wrong with this game adding outfits which no one wants and isnt solving mic glitch problem. Mic gets glitched after every match and i cant hear or talk with my teammates and have to restart it
And even if i turn on/off my mic it stops working and have to restart game yesterday my mic got glitched in custom and i restarted i didnt know i wont be able to join back in custom matches and now i have to play most of the customs without mic and speaker.
Please fix this mic glitch and there are countless bugs in pubg which aren't getting fixed and your just making the game size bigger by adding outfits which costs so much UC's
nimble basin
Hello
honest mirage
@night cloak do u know till when it will be fixed
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @nimble basin. Remember to read through #faq before asking questions in the support channels.
vague coral
My friend's account on the global version and mistakenly entered the Vietnamese version how to solve this problem
nimble basin
I've issue in uc i purshased uc from my account in Google i did not receive in my account
night cloak
@honest mirage Nope.
@nimble basin Go to your app store purchase history, take a screenshot and send it to customer's service in-game.
vagrant onyx
@vague coral after log in on the Vietnamese version you cant no more log in on the global version
honest mirage
@night cloak ok😭
nimble basin
@night cloak already did that with no reply
vagrant onyx
Your data and client transfer to the Vietnamese version @vague coral
glass tundra
@storm willow done
night cloak
@nimble basin They will reply, it just takes some time. Be patient.
vague coral
Does this cause any problems on the account?
night cloak
Your account will now be restricted to the Vietnamese country, until you request to delete the game account.
dusty tree
Your kd gets affected by how well you do in a classic match and what position you get
What happens if I get 6 kills (assuming I have 5 kd) and die and then my teammates win the match later on
Will the kd increase a lot because the squad won
storm willow
KD = kill to death
long trellis
Hi I Need Help i have classic Creat coupon issue i have like 2creats. I open 1creat and the other one is removed i still have this issue alots of creat remove from my inventory please help. Last time i had same this error i have video if you want i can send please help!
long trellis
Okey thanks
hardy jasper
Why the hackers in bonus challenge aren't getting ban even after reporting 10 times? Met 100+ hackers in 2 days. Please ban the hackers
storm flumeBOT
Hello, @hardy jasper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hardy jasper
Where should I report? I have the link and apps which let you hack the game. I just want to report so that the hack gets patched.
storm willow
@hardy jasper forward them to PUBGMOBILE_CS@tencentgames.com
night cloak
@quiet mirage Ask in #pubg-mobile.
quiet mirage
Oh okay, sorry
empty hare
Hi ..
My account is linked to Facebook and the Twitter application, but my Twitter account is hacked and the hacked person enters my account knowing that I have contacted support and sent all requirements to them and have not been answered
lofty pulsar
I lost my 200 uc not any reason
Pubgsupport service very bad not reply on email
And in game service very bad
honest mirage
Plss @sand path @night cloak help me fix me with the popularity issue i am fed up now plss take money if u want i wanna literally cry now😭
@lime juniper plss sir can u help me
sand path
Maybe your popularity was sent through illegal purchases of uc. @honest mirage
honest mirage
@sand path no it was sent from uc it was free which we get in game
sand path
Can you post a screenshot from achievement section?
And from the popularity section too
honest mirage
Achivement section where?
Popularity section
Achievement section @sand path
Plss someone help me with this🙏🙏🙏🙏
honest mirage
Is it really a glitch or it has occured to me only?
sand path
And there's increase in the achievement?
sand path
Oh ok
honest mirage
ya
plss yr do something
sended everything even to tencent officials but same thing comes try reinstalling the game
This that
sand path
Hold on
honest mirage
Ok
just insure me this that is this really a glitch
or something wrong occured to my id
?
vagrant forum
It's not something major to be worried about, so be calm and patient.
honest mirage
@vagrant forum so it means its really a glitch?
vagrant forum
It most probably is a glitch.
honest mirage
Probably 😭
What if its not a glitch
and it never gets fixed
Bcoz nobody is facing such a situation
empty hare
I need help
Hi ..
My account is linked to Facebook and the Twitter application, but my Twitter account is hacked and the hacked person enters my account knowing that I have contacted support and sent all requirements to them and have not been answered
night cloak
@empty hare Just wait for the customer's service to reply you when they are available.
empty hare
@night cloak ok
honest mirage
@night cloak what about me
mental oyster
Hi! So I need help. I got a new phone and I tried connecting my Apple ID (the same one linked to my old account) and it created a new account and now I’m like really sad bc I spent a lot on my old account. help
sand path
@storm willow
storm willow
@mental oyster Account once linked stays forever, make Sure your are using same Game Center ID, and using global client.
crisp meadow
ok'
night yacht
hey where is the PUBG m lite announcement channel
storm willow
@night yacht #lite-news
night yacht
?
storm willow
Click this #lite-news
storm willow
Yes assign role from #613267301243944960
storm flumeBOT
Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, .
night yacht
vital berry
How can I play scrims
drowsy notch
pls help my PUBG Mobile is been hacked by someone and disabled my FB acnt and he add another acnt and he is continue playing @everyone
sand path
Your account is lost. Unfortunately. @drowsy notch
drowsy notch
no it is stolen
night cloak
@drowsy notch you could try contacting FB
drowsy notch
how can I contact FB?
vital berry
Scrims info plssssss
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @drowsy notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@vital berry Checkout #matches or #tournaments.
drowsy notch
this is my acnt but I cant access through my FB acnt but someone is playing with my acnt right now How can I stop him
night cloak
@drowsy notch follow the bot to contact FB
drowsy notch
Im following
night cloak
@honest mirage It's not really a 1 click fix. Post your bugs in #old and let the developers look into it. I'm guessing it is not a bug but some fraudulent activity, but I could be wrong.
honest mirage
@night cloak have done it sir can u plss post it for me bcoz i can do that after 3 hours
night cloak
@honest mirage If you have done it, you don't have to repost. Let the developers do the rest.
honest mirage
@night cloak ok thanx
crude escarp
Dear Pubg Mobile. There is a new application that reflects the screen of your phone and can be played via pc. Is this device not prohibited?
night cloak
@crude escarp only emulators are allowed (gameloop)
crude escarp
@night cloak Yes. It is developed for mobile. And so they cheat. I'm just indicating.
night cloak
Use of unauthorized third-party software , will lead to ban @crude escarp
drowsy notch
@storm flume its not useful
warm prairie
@lime juniper Hello Error, how are you?
Can you tell me if there was any maintenance on the SA servers after 00:00UTC?
During this period, everyone's ping increased from 20~50ms to 150~500ms.
We were playing the matches as if we were on the NA server.
My Facebook post had over 200 comments reporting the same problems. Regional championship matches have been postponed.
I am back in the game now and it seems that the situation has been normalized, but I would like to know if there was any maintenance due to the 16th.
hoary pond
hello
I need someone to help my friend.
recently, someone hacked his FB account, and got the access to the PUBGM account and in this moment both of them has the access to the account. how could he stop the hacker login to his account?
night cloak
@warm prairie Maintenance will prevent you from playing the game, it won't increase your latency.
drowsy notch
@hoary pond change the password and go to settings to logout from all but in my case I cant access my FB account
night cloak
@hoary pond Contact customers service in-game.
hoary pond
@drowsy notch the FB password and access info has been changed
@night cloak he can't stay in his account for more than few seconds
night cloak
You need to contact customer's service in-game. They can contact the service from login screen as well.
hoary pond
how could he contact with someone, not the auto replay?
polar marshBOT
@chilly prairie:
hoary pond
can i contact them behind of my friend?
warm prairie
@night cloak There are reports that NA players who were playing in SA were ping low. SA players who were playing in SA were ping high, as if they were playing in NA. I don't know if it was possible but it seems that they transferred the matches from SA to NA during that period.
Yesterday I played with a friend who lives near NA, we played on the SA server. His ping was 80, when in fact it was supposed to be 180 on the South American server.
light quiver
hello where can i join beta version?
lime juniper
There was a server upgrade in North America/India/South America today, @warm prairie. LATAM and Brazilian players might have been affected the most, gameplay-wise. Their ping might have increased by 50-80 MS between 01:00 and 03:00 UTC. We apologize for any inconvenience caused.
light quiver
@lime juniper Can you answer my question?
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @light quiver:
:white_small_square: https://forms.gle/vA879fmDPqi2Dyoq9
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
hoary pond
@night cloak may you help me please?
warm prairie
@lime juniper No problem, I even imagined something like that. But as we received many complaints the best was to report and get information.
Thank you for the information. 
sand path
Follow this @hoary pond
hoary pond
this will revoke the FB at all and he will not be able to login again?
sudden canyon
Anyone using emulator here? Having an issue of viewing 360 while running in TPP! Anyone else facing it?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sudden canyon.
olive geode
Guys help me pls
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @olive geode. Remember to read through #faq before asking questions in the support channels.
olive geode
1 person hacked my account and linked his Google play with my account
And he is login in again n again
sand path
Follow the above image
olive geode
Which image
olive geode
@sand path bro please tell me which image?
hoary pond
@sand path he will lose the access, right?
olive geode
bro how to chat with him?
hoary pond
then how could he login to his account again?
merry sandal
The message icon located at the top-right corner, @olive geode.
fleet nimbus
Well why I don't have death replay option in settings ?
hasty tinsel
Hi I need asked about my friends
storm flumeBOT
Please refer to this channel's pinned messages for further information, @fleet nimbus:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
@hasty tinsel ??
night cloak
@hasty tinsel is your account banned
hasty tinsel
Yes 7day
Because my friends and my friends don’t play hacker just play in Phoenix ios
storm flumeBOT
Please refer to subpoint #3.17 in #faq for further information, @hasty tinsel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hasty tinsel
I need a ban report
olive geode
hacker is login in again n again
and he has linked his google account with my pubg account
he is asking for these things?
1, pubg username?
storm willow
@olive geode That is ingame Customer support questions, answer it properly
storm willow
You may check login session in security tab on the linked account
fast cloak
i was falsely reported for killing my teammate... what should i do?
pls help... i lost 20 merit for it, and i cant earn bp or exp cause of it...
😭
night cloak
@fast cloak you might have killed them by accident or something
storm flumeBOT
Please refer to subpoint #3.7 in #faq for further information, @fast cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@night siren:
graceful lynx
sand path
#cheater-reports @graceful lynx
rich echo
@night cloak Than whats this?
golden void
is there any tax on purchase of uc
honest mirage
@sand path i reinstalled tha game but still its not fixef
sand path
In playstore/appstore yes @golden void
If you purchase from pubgmobile.com then no
U get more uc
golden void
okay
night cloak
hey i need help
my pubg id got hack
it was link with my facebook account
can you login right now @night cloak
noo icant hee disable my fb acc
i cant longin
anyother linked account
noo
i was buy 6000 uc in that id
i have all payments proof
You need to contact customer's service in-game.@night cloak
which can be done by the login page of the game
what should i tell their
your problem@night cloak
honest mirage
Has anybody incured with popularity glitch?
polar marshBOT
@night cloak:
night cloak
@honest mirage it may take some time to get fixed. please wait for a day or more
honest mirage
It is a glitch or something has went wronh it my id?
night cloak
@honest mirage im not sure about it. you do have reported on #old, so the devs will take care of the issue
normal basin
When I play quick matches I get different modes but It never gives me other maps. Only erangel
I tried the beta a bit back and had to create a new account due to it not letting me link game center and I played a few quick matches and I got sanhok once
fluid python
My PUBG MOBILE account has been hacked and ive contacted all the social media of Pubg M and never contacted back, I need help getting back my account
night cloak
You need to contact customer's service in-game.@fluid python
fluid python
Thats what ive done and never contacted back
night cloak
ive contacted all the social media of PubgM and ingame is different@fluid python
fluid python
I will give it a go one more time
storm flumeBOT
You can contact the customer service via the game settings, @fluid python. Refer to subpoint 5.3 in #faq for further instructions.
fluid python
ok
potent heath
Wtf you want me to buy 30 uc for a hammer wtf pubg
sand path
Banned? @inner harbor
inner harbor
@sand path no
granite karma
@potent heath of course they do.. how else will you hammer one virtual egg? Lol
night cloak
@inner harbor please do state the issue
inner harbor
@sand path I am being muted from chat for writing ho which is not a bad word
It has now happend 2 times
It mutes me for 12 hrs
And I can't even type in in-game chat
night cloak
@inner harbor you gotta wait for the count down to reset
magic kiln
it shows 1 wifi bar on pubg but i have 3 on my phone
night cloak
Violation of rules @inner harbor
magic kiln
when i swipe down control center
granite karma
@magic kiln it does the same to me but my game is smooth, if ur having issues or lagging really bad yeah that’s a problem.. hard reset ur WiFi and phone
magic kiln
kayyy
granite karma
@inner harbor if you do not use chat why worried about getting muted?
inner harbor
@night cloak pls respond
@granite karma for team recruiting
And even when in a match
granite karma
@inner harbor use the chat, and be Patrice on the countdown..
night cloak
@inner harbor wait for the countdown to reset. Never abuse your teammates
inner harbor
@night cloak means not to nade them
night cloak
Also while chatting
inner harbor
@night cloak ok
@night cloak another questin
@night cloak I hv 8 gigs of RAM in my phone I get 40ms ping then why game lags
Should I use gfx
night cloak
Because of an unstable internet connection
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @inner harbor.
inner harbor
Ok
flat wing
Just a question
What is the most simple cool title that i can have
Except #1/100
I mean the easiest
night cloak
@flat wing to #pubg-mobile / #chat
flat wing
@night cloak oh okey . Sorry
night cloak
@inner harbor. Just don't use any of those
polar marshBOT
@untold egret:
elfin iris
Hi there is a bug I have been playing pubg Evo for alot to get M24 skin but on the 198 match it's frozen whenever I play again it doesn't add matches to the achievement prize please help?
tranquil gate
Hi
polar marshBOT
@tranquil gate:
reef plume
Ineed help please
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @reef plume. Remember to read through #faq before asking questions in the support channels.
granite karma
Also why in road rage theres no point crates anymore ?
reef plume
I have an account belonging to my brother, but he was wounded before his death and died
The important topic of Twitter has been hacked and they are trying to log into the account, but I have a problem with the bills I do not have. Can you help me and cancel the Twitter? I spent thousands of dollars on the account
I am in trouble. I need to completely delete Twitter from the account so that I can link it again. Please help me. I am ready to pay money in exchange for canceling Twitter and help me please
Ineed help support pubg
night cloak
Account once linked can't be unlinked
Try changing the password @reef plume
And enable 2FA
reef plume
No twitter was hacked
granite karma
@reef plume I believe you would have to contact twitter to resolve that issue
reef plume
In game sent to support pubg anything but didn’t help me
night cloak
This guy harrased a girl
Ingame
@granite karma. There where two mode one for the point collection and another the normal one . Unfortunately it was removed || maybe for an upgradation ||
@night cloak. You can report that via ingame
@reef plume is there any other account linked with it
Can we report players teaming up in #cheater-reports?
flat wing
How many days till seasons end?
elfin iris
Hi there is a bug I have been playing pubg Evo for alot to get M24 skin but on the 198 match it's frozen whenever I play again it doesn't add matches to the achievement prize please help? I repaired too but didn't work
elfin iris
Ohhhhh I see thank you so much I was like all that effort gone I will play my last 2 matches tomorrow and get M24 skin:)
daring harbor
Hello, is teaming up in solo que FPP has a punishment? I have record of them teaming up. As well as they have cheats too. Wall hack, aimbot, x ray vision
storm flumeBOT
Hello, @daring harbor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
daring harbor
I dont have enough data to upload the video. So ill delay to post it. Sigh
sand path
A 30 seconds clip showing clear evidence will do too @daring harbor
maiden salmon
Update patch note & any server matainance tomorrow (15th) ?
sand path
The update has already been rolled out
daring harbor
I see. Thank you @sand path
maiden salmon
@sand path where ?
old violet
Guys to change region
sand path
There will be another small one
old violet
How to change región? Cna I use vpn?
night cloak
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation. @old violet
maiden salmon
@sand path i m telling about 0.18 ! Erangal 2.O &
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @maiden salmon. Once we do, we will publish further information in #news.
sand path
❎
inland plaza
Is there any chance to get rename card after level 10 mission
granite karma
@night cloak So the reward that I’ve been trying to achieve is not longer available? Because I’ve been playing road rage until I found out crates would pop out to collect points . So I stop playing it
foggy viper
Hi i want the link of the off support server of pubg mobile, Please ASAP
night cloak
This is the support channel, @foggy viper.
If you wish to contact customer support directly, do it in-game.
Using gamepad can cause an account suspension?
sand path
Yes
granite karma
Also I think there should be an update where teammates are unable to kill you with grenade , RPG or grenade launcher. There’s too many teammates that they kill you if u pick up a weapon they like or special crate. Or if they kill you they should be penalized..
sand path
Who?
night cloak
It really depends. If your gamepad has anything software related where you map specific areas on the screen, then yes, it will get your account suspended. If it is just a gamepad with Physical buttons that touch the screen, that's no issue, @night cloak.
Thanks man
sand path
Use at your own risk.
night cloak
No problem, don't mention it.
sand path
Hence ,yes
granite karma
@night cloak what about an Xbox or ps controller? Cod allows you to connect one of those to be able to play on your iPad
night cloak
Yes, listen to what the contributor advices.
sand path
Lol
night cloak
I am afraid I have no knowledge regards that, @granite karma. But anything that involves 3rd party software to map specific areas of your screen, then yes, it will get your account suspended. You will have to read through the game's patch notes and updates to check if the game directly supports console controllers. Otherwise, it's at your own risk, like the contributor said.
granite karma
I was just wondering @night cloak but thank you! I love gaming and challenge myself to be better at any game without cheating 👍💯
night cloak
Of course, I understand, @granite karma. You most welcome and good luck. 
dark garnet
Hello guys
night cloak
Hey, @dark garnet. How can we assist you?
polar marshBOT
@dark garnet:
latent plover
I have 100mbps Internet But Still my ping is higher than 120 ?
night cloak
Hey, @latent plover. Have you tried the usual adviced fix of repairing your client? 
Refer to the pinned message that contains "high ping/latency issues..." for more information, @latent plover.
Those days the game experience is so bad because of cheating.. in this first of 2020 we had some rest and the game becam again joyfull and playable but those last weeks it's like playing in hell... Aimbot.. locations and more.. and when i start looking (After doing much and much researsh with many accounts) who's getting banned and whos not.. it's clearely evident that those with levels like 40+ and having a lot of skins and clearly spend money in the game never get banned or rarely.. but those who plays for free and don't caring about losing there account get it.. i always report players after looking at them playing and how they play.. Some players get banned immediatly when you report them and this is a good thing but some will never get banned even if every kills they got was a report..
Can you please be more severe even with those who spend thousands and thousands dollars on the game and get reported here on discord or on the game..
I thank you all for the support.
Yes thanks for your feedback regarding this issue, @night cloak. Everyone is trying their absolute best to reduce the number of cheaters to the minimum. That's why #cheater-reports exists and you're adviced to report suspicious encounters with other players whom you think are cheating: backed up with evidence of course. All the best and report whenever you can.
aight will do..
pearl blade
What kind of bug is this
It happened to me twice
That energy drink got stuck in my hand after I drank it
Cuz of that, I can't use m24 cuz that drink blocks the way while scoping
night cloak
@night cloak i wanna report a website and a facebook page who to use an cheat .. i d'ont wan't to mention it here to i want to send my researsh to someone.. can you help me with that please?
pearl blade
And both of the times, I had m24 and had to give to my teammate for another gun
night cloak
Hey, @pearl blade. Thanks for the feedback. Regarding bugs, please refer to the #old channel. Share it there and check pinned messages for more information. All the best.
I advice you contact a member of the staff regarding this, @night cloak. I am sure they will guide you.
pearl blade
Ok thanks
night cloak
The staff include contributors, moderators and admins.
@night cloak okey i thank you for the information.. i'll do..
golden escarp
HYENA彡GHOST FREE UC
night cloak
You welcome.
Not allowed here, @golden escarp. Thanks for understanding.
I have a question. Are the achievements broken? I'm trying to earn t-800 and I've hit terminator multiple times. In Arena / dominatuon / TDM and I still haven't got it.
sand path
There's cap on how much you can get in one day. @night cloak
night cloak
I've tried every day
For 2 weeks
As mentioned by a moderator earlier, to complete the achievement, you have to win with a 40-39 score, @night cloak .
I've had 40... that and my total kills were 24
Yes I understand, but are you positive the other team had a 39 score when you won the match, @night cloak?
No.. they didn't it was a shut out
Because I had so many kills
I mean in divination i had a 51 combo
And still didn't get it
I understand. You need to make sure that the other team has a 39 score when you win with a 40 score.
For terminator ?
For T-800 yes
hello
@night cloak
I suggest that if you match up with an easier to beat team, let them get as many kills as they can, until they reach 39, then you can finish off the match and win with a 40 points score; thus, completing the achievement, @night cloak.
@night cloak Yes?
@night cloak watch my video
in #old
cosmic gazelle
How to calculate accuracy
night cloak
and tell me how to solve the aim teleport
@night cloak I am not a developer. Let them preview. Be patient.
@night cloak most of the contributor
told me its hardware issue. if it is
then why there's tons of youtube video playing pubg in huawei y7 prime 2019
potent stag
Hi, so long story short... this morning my facebook account was hacked and disabled because i I THINK i entered my login data where i shouldnt have. I was logged out on both of my phones but by some miracle what logged back in on one phone. Now, i am trying to link my twitter account to it but it says "link failed. try again" i cant link game center because that way i wont be able to play on android. So can someone please help me because i dont want to lose my account. It has been like this whole day and trust me, i have tried everything... 😫
cosmic gazelle
How Accuracy is calculated in game?
tardy yacht
@night cloak Check @potent stag her message👍
night cloak
what about this poor guy @cosmic gazelle
tardy yacht
@cosmic gazelle watch Bushka he has some tips and spray patterns. Otherwise follow pc ones they kinda similar. But these patterns are especially useful for fpp if you want that good headshot percentage
@night cloak Chill got his back
sand path
Linking sometimes take 3 attempts. @potent stag
@cosmic gazelle If you hit a player and when you not.
If you fire at nothing
It will decrease still
cosmic gazelle
If I fire randomly for fun, it will decrease my Accuracy?
sand path
Yes
night cloak
don't fire randomly you just give ur spot for enemys and that's why u lose games earlier @cosmic gazelle
cosmic gazelle
@night cloak not asking you, 5130893152 check my account you'll see who lose and all
night cloak
you know where you should put that 5130893152 right? @cosmic gazelle
go general chat
slate mortar
Hello
cosmic gazelle
@night cloak you should also know how to speak?I was talking to Nero? And what about this poor guy thing?did anyone asked u
slate mortar
I was streaming on facebook and someone stole my account and entered my pubg account , i changed the password and then i find out that he linked his Twitter account with pubg and every time i log in he login again and kicks me out
What should i do ?
cosmic gazelle
@sand path ok thanks :)
night cloak
@cosmic gazelle my child copy ur and paste here #chat
cosmic gazelle
@night cloak u should do the same grandpa
potent stag
Linking sometimes take 3 attempts. @potent stag
@sand path i think i have tried it more than a couple of times, as a matter of fact i am trying it for 12 hours...so yeah😢
night cloak
Twitter and Game Center are the only social media options available at the moment, @potent stag?
potent stag
yes😢
sand path
Wechat?
night cloak
Did you try linking it to a different Twitter account, @potent stag?
potent stag
I cant because as soon as i click on the twitter account this message shows
sand path
Try clearing twitter cache
Logging in and out of there.
@potent stag and wechat is also an option it you use it.
potent stag
i only have twitter and game center, i have no other options
sand path
Wechat will appear when you install it btw
potent stag
ill try it
toxic olive
@sand path any updates on the popularity bug
sand path
Nope
potent stag
@sand path
does anyone have wechat and is willing to help me with this, i need it in order to link it to my account
toxic olive
@sand path but do you think I can get it back
sand path
What version of the game are you using? @potent stag
potent stag
the latest one
sand path
Pubg Mobile Global, right?
potent stag
yes
sand path
Did you try restarting your device and linking Twitter?
sand path
I'll look into it
toxic olive
Thanks
kindred loom
storm flumeBOT
Hello, @kindred loom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
Need to report player
quartz wave
@night cloak head over to #cheater-reports mate
night cloak
Yea I don't video of it I only have screen shot by my brother he took from spectate
quartz wave
@night cloak How does screenshot prove hacking bruh..Listen plenty of times there are desynces in game eh?
sand path
Unless the stats are obvious.
night cloak
@quartz wave I guess your right
quartz wave
@sand path Did u guys discuss about giving timeout to person who kills his own teammate eh? Earlier I spoke with one of ur contributors...
@night cloak well contact one of the mods or contributors here...If they find it suspecious they might take action
night cloak
@quartz wave k thanks
quartz wave
@night cloak Yo man cheers.
night cloak
@quartz wave cheers yo
plain sandal
So i just reached ace with one point then lost that with rank tier protection and then won one point now what will happen if i die When i spawn
sick shale
@plain sandal can you take ss of your career results?
lusty vector
Need Arab server
sick shale
@lusty vector you can find MENA server link in #613267301243944960
plain sandal
@sick shalein short i wanna ask How many tier protection are at ace wait i will send ss
quartz wave
@plain sandal u'll basically have 2 tier protection in Ace...Since one of them is used..U just have 1 left
plain sandal
@quartz wave weren't there 3 and i have 2 left?
quartz wave
@plain sandal. I think they changed from 3 to 2.. I'm not sure thou...But now I think it's 2..
night cloak
I have a glitch...
polar marshBOT
@bright pasture:
sick shale
@night cloak usually happens because unstable/poor network connection
night cloak
Weird I have a perfect connection at the moment. Maybe the server is having an issue. I don't know. Itll go away eventually I guess. Thank you
polar marshBOT
@night cloak:
sick shale
@plain sandal I think you can see if tier protection is triggered from match result screen, can you check it?
I'm not sure if they changed it from 3 to 2
sick shale
Yes
surreal geode
Ok thank you
flat bobcat
Is there an employee of Tencent here or are you guys volunteers?
cobalt lance
Hello Who The Support Here
oak gulch
It's not a big problem so I need help
oak gulch
@trim cargo hey sir ,My name is Eyad and the proplem is the following
I have connected my account to Facebook and game center and my Facebook account was deleted I want to know if there is a way to remove my Facebook account from the game
Because I really need to remove it and link it with my other account
radiant halo
Guys
oak gulch
Can someone help
trim cargo
yikes
cobalt lance
No ، That`s Insane
radiant halo
Tf
trim cargo
I feel bad u bro
radiant halo
like you dont have that?
oak gulch
Can u mention if u talking to me sorry sir @trim cargo
flat bobcat
@sick shale
trim cargo
@radiant halo I dont have that
cobalt lance
I Need The Support Team
flat bobcat
Sorry to ask, but are you a Tencent employee or a volunteer?
trim cargo
I'm a volunteer, most of the persons here are volunteers
@radiant halo does that always happen to u?
flat bobcat
Well, I know you guys put in a lot of unpaid effort so thumbs up to you
radiant halo
It doesnt happen. Its there for years
radiant halo
Its in every game
trim cargo
@radiant halo reinstall pubg and see if it stops
radiant halo
I thought it was normal til my mate complaint bout me dying like a bot
I need error
cobalt lance
@oak gulch Arab👌
oak gulch
hello Guys ,My name is Eyad and the proplem is the following
I have connected my account to Facebook and game center and my Facebook account was deleted I want to know if there is a way to remove my Facebook account from the game.
Can someone help please 🙏
@cobalt lance yep
cobalt lance
Help Please
When I download the packages and maps, then I exit the game, then re-open it, it stops at the login screen, I tried to erase the data but that did not work, and then I deleted the emulator and reinstalled it and the same problem returned, so please reply as soon
trim cargo
@oak gulch its possible, I just found the video on youtube
oak gulch
Why PUBGMOBILE they have to fix this thing for every person have the same problem
@trim cargo can u send me the link ?
trim cargo
my problem is fpp ping is higher than Tpp ping
@oak gulch cant u just like... search it in yt...
trim cargo
it doesnt happen to me only @radiant halo
all my friends ping are higher in fpp than Tpp, even feitz ping is higher in fpp than tpp
radiant halo
I've fr never seen a mod helping in #questions
trim cargo
anyone else has probs ?
flat bobcat
I am sure this is not the right channel, but I have to vent my frustration somewhere in the faint hope it will be noticed. Tencent has created an awesome game, but it is being destroyed by hackers. At a guesstimate, I am currently encountering a hacker every 5 games or so at present. And I mean real, serious hackers, not those that may just be awesome players. We are talking multiple sprays at 200 meters, shooting through hills, ludicrous stuff. do as I am asked and report them in game. I then keep an eye on how they’re being deal with via the in game option. Well, they’re not. I think that overall you guys have created an incredible game, but not dealing with the cheaters is simply unacceptable. I fear I am likely to be ignored and guess I can only vote with my wallet and make it clear I won’t be spending any more money on the game until it’s sorted.
little forum
@flat bobcat have a look on #cheater-reports
Pubg is taking quick action on hackers
If u have any evidence try reporting in #cheater-reports
Or u can check 5.1 in #faq
flat bobcat
I really don’t want to be disrespectful @little forum , but they’re not taking quick action via the in game function.
scarlet violet
hi
little forum
@flat bobcat yes I agree as they get tons of in-game report at same time
flat bobcat
Which I understand. Can I ask, do you work for Tencent or are you volunteering?
flat bobcat
Fair enough, then I’ll save my wrath 😂. Thumbs up for your efforts.
polar marshBOT
@scarlet violet:
bold siren
Is this normal?
@radiant halo It’s probably a bug, please report it in-game when it happens.
Well you can now report them in #cheater-reports for them to be manually checked and suspended! Please do not forget to report in-game as well, @flat bobcat.
Please refer to this image, @oak gulch:
flat bobcat
Is there a way of getting in touch with Tencent where I may actually get a reply?
flat bobcat
I want to talk about the way the whole thing is approached from their side tbh.
little forum
#cheater-reports is more effective than the in-game reports
flat bobcat
It is, again no disrespect meant, disrespectful to treat paying customers the way they are and I want to tell them that.
bold siren
Feedbacks can go to #old.
We also check #cheater-reports every day!
flat bobcat
It’s simply not right yo have an in-game reporting function and then say ‘we get too many reports, can’t cope’
bold siren
So that’s why we’re telling you what else you can do.
flat bobcat
That means recording every game, editing videos, uploading them to Youtube and then filling in a form here. And I’m a paying customer. Really? I am simply asking if there is a way of getting in touch with Tencent and speaking to a human. I appreciate you guys don’t have much power.
real summit
Hello guys, I need a support agent to talk to me as absolutely necessary
little forum
Tencent is huge investing company pubgm report are handled by light speed and quantoms studios which is a developer of this game. So tencent will not interfere in this matter
polar marshBOT
@real summit:
bold siren
(Dyno premium isn’t)
flat bobcat
Guys, thank you for your assistance 🙏
polar marshBOT
@onyx vine:
opaque dawn
when are the group stages for cc
polar marshBOT
@hollow wadi:
night cloak
@warm wren
My aim teleports how to solve this @warm wren
Hey, @trim cargo. Just read your message regarding higher ping in FPP than TPP. We're talking about North America here, right? Yesterday two users reported the same thing and they were advised to read the pinned message regarding "...high ping/latency". Well of course, apart from the usual fixes which you are probably already aware of, do report the issue in-game. I face the same issue myself and I have reported it. The more we raise awareness to the matter by reporting it, the higher the chance they'll work through the issue. I hope they fix it.
@blazing saddle my aim teleports how to solve this
What is exactly the issue, @night cloak? Hopefully I can be of assistance. Describe it to me.
trim cargo
how do I report it in game? @night cloak
night cloak
@night cloak im gonna post video in #old
check #old @night cloak
While you are in a match, there is simply a report button on top. Just tap it and report, @trim cargo. Otherwise, I'm sure there is a similar option in the game settings.
Sure, @night cloak.
blazing saddle
@night cloak Go to login screen and click the Repair Client option and choose Routine Repair. If this does not help, feel free to send the bug report in #old channel in a single message, preferably with an evidence.
night cloak
@blazing saddle dude. i have tryed unistall and rotuine repair and everything
i have asked all moderator. no one solved my problem
some says its my hardware issue.. haha i have multi videos playing pubg in huawei y7 prime 2019 without any aim teleport
Hey, @night cloak. It seems to be an ADS sensitivity issue. Mind sharing your sensitivities? Post screenshots here.
night cloak
@night cloak i tryed all the sensitives.. low medium high
@blazing saddle i post the video in #old
still no one have solve for my problem
Does it only happen without a scope or with all scopes?
my aim only teleports when i start shooting @night cloak
it happen without scope and with scope
Show me your current sensitivity. Just a quick screenshot. Otherwise, it does seem like a latency issue, where, you have to report it like the admin advised you.
okay hold on
polar marshBOT
@viral current:
night cloak
Any mods in here?
Not at the moment, but how can I assist you?
There is a player live streaming hack currently on twitch
Do tag any staff member regarding this in #discord.
Okay thanks
polar marshBOT
@shut token:
storm panther
@polar marsh my teammates kill me with a grenade and they make fun
night cloak
@storm panther report them in game for griefing (harming own teamates)
eager ginkgo
How much days require for RETURNER Missions ??
sand path
30 @eager ginkgo
eager ginkgo
@sand path oky thanks ☺️
elder kite
hello admins
i need your help please if someone here
sand path
Report ingame for friendly fire @thin granite
vagrant onyx
@elder kite hey what is it ?
elder kite
i want to explain something @vagrant onyx
vagrant onyx
@elder kite sure
thin granite
@sand path I did
polar marshBOT
@elder kite:
thin granite
@vagrant onyx what will happen to them who killed me for no reason?
What's their punishment?
sand path
@thin granite if they do it frequently, they will get a 7 day
quick lichen
@lime juniper Hi and sorry for tagging you. I need assistance in regards to Crew Challenge teams who had players using hacks. I have a list of team who are still able to play next round of Crew Challenge even though some of their players were ban because of using hacks.
I submitted evidence and have a list of each team with IDs, ign, Video evidence to help suspending those teams who cheated
little drift
There's many hackers in the crew challenge pls do something
We played well still disqualified
vagrant onyx
@little drift ones you have Evidence post it in #cheater-reports when its open again
@old violet sorry, its not allowed in this whole server
also selling/trading its Against the rule
vagrant onyx
@old violet no problem
little drift
@vagrant onyx reporting will not work there are thousand of hacker in the conqueror lobby
Check there kd and headshot %
vagrant onyx
@green plaza hey try to log out for now
and do repair > rest all settings
cold flare
Can I play PUBG mobile on jailbroken device ?
normal laurel
storm willow
@cold flare we support only Stock OS. Do not recommend using rooted/ jailbroken devices.
green plaza
okay doing that
polar marshBOT
@cold flare:
toxic olive
Lost all popularity it was 700k
username: 8FōIōM入t勿a
storm willow
@toxic olive everything is normal on your account
try repairing your client. This is what I see
toxic olive
@storm willow my friends just gave me chicken
I have rich friends
Lmao
Bro I used to have 700k
storm willow
@toxic olive if they have purchased UC via unauthorised method, their purchase will be reverted.
toxic olive
They didn't
Bro I'm tellin you yesterday it was 0
I was 700k an then it was 0
You mean to tell me that in the past year everyone has been giving popularity with unauthorized UC?
storm willow
Just explaining about the possibility
toxic olive
Yeah I know but it doesn't make sense
Bro I'm in a pro clan it's very popular so there's a lot of people giving me popularity
molten forge
Also thumbs up would give you popularity
storm willow
It doesn’t matter, you never know what others do, How they are purchasing.
Is their account still active ? The people who gave you popularity?