questions

[tacit marsh]

I have

[night cloak]

it won't help

[sand path]

Log out of this account.

If you remember the password that is

[tacit marsh]

Okay i logged out

Now

[sand path]

Now make sure that account is the only one logged in playstore

[tacit marsh]

It is

[sand path]

Now go try

[tacit marsh]

Ok

I love you

[sand path]

[tacit marsh]

I love you

[night cloak]

WOW, nice

[tacit marsh]

I love you

It worked!!

[gusty fjord]

What to do if Pabg Mobile lags? And the GFX Tool didn’t help?



[night cloak]

i didn't think about this way

[tacit marsh]

You guys are so good

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @gusty fjord.

[night cloak]

you actually assassinated me. @sand path

[sand path]

I was worried too @night cloak

[night cloak]

I just opened the game and my controls have been reset and I dont know why

[spare trail]

ripnwrong ss

Ok anyone know why this happens? Happened twice, cant spectate them either

[sand path]

NA? @spare trail

Clicking on X doesn't work?

[spare trail]

yes

[sand path]

Server North America?

[night cloak]

× is bugged maybe.

[spare trail]

Yes hon, NA sever

[sand path]

The issue has been forwarded. @spare trail .will let you know what they say.

[spare trail]

Yup yups, thank you!

[night cloak]

@night cloak that issue mainly arises when u use gfx tool or some other modded files to increase your game performance

Try avoid it and it shouldnt reset

[sand path]

@night cloak log out and log in again.

[clever elk]

This İD 👉🏻 HACK 561520446

[storm flume]

Hello, @clever elk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spare trail]

Question; did that otjer issue with people beingnin spectate when all the slots are locked ever get anywhere? any updates?

[night cloak]

How I can download pubg lite in my iPhone

playstore in iphone?

[sand path]

As I said, its regional exclusive

[night cloak]

LoL

[sand path]

[night cloak]

it's okay bud

[hoary mesa]

How can I unlink my account from Twitter

[sand path]

Account once linked cannot be unlinked or transferred

[hoary mesa]

My account was stolen and I was able to recover Facebook but twitter still stolen

I have all bills since the account was created pls help me to recover my account

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @hoary mesa. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hoary mesa]

Ok, Thank you

[inland plaza]

How to rate in gallery

[storm willow]

@inland plaza Click on option next to clan on bottom tabs, then rate the items in gallery

@night cloak iOS doesn’t have Lite version afaik.

[polar marsh]

@uncut sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital moss]

add publicly show your exact settings in profile, with control button layout and full setup. and add copy players settings option from their profile and also delete or message from their profile, this will also boost game a lot and then you can do less updates or patches that are unneeded, add add 1gb app size appk with only inlcuding erangel vikendi sanhok and most owned or popular skins then everything else as an extra downloadable and maybe the ruins tdm maps included if it can reach low 1mb near total size

[bold siren]

Send that in #old, @vital moss.

[amber cedar]

Hello anyone here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @amber cedar. Remember to read through #faq before asking questions in the support channels.

[amber cedar]

That new landing style is not good why there is no option to off it

While taking gun fight it gives u disadvantage. Very bad jump style

[night cloak]

If you have suggestions you can add that in #old @amber cedar

[amber cedar]

Ok

[storm willow]

@uncut sorrel if you are auto matched, you won’t get into any trouble.
Just report them ingame.

[night cloak]

can anybody help plz

ask your doubt!

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@storm willow and for Android it not appears in playstore

@night cloak could you mention what it is

The lite version of pubg

Maybe the lite version isn't available in your region ATM @night cloak

Omg I can't play the global version is too big for my phone

But I downloaded it by tap tap and I played it

I want it legal

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inner moss]

Need help

My friend can't change her name

To this

All of us did but he's left behind

[night cloak]

Does that shows a error that username has been used @inner moss

[inner moss]

Does that shows a error that username has been used @inner moss
@night cloak it keeps saying invalid

We all used the same format

[polar marsh]

@uncut sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left jolt]

@inner moss restart the game and try it again.

[feral knoll]

how can i stop auto picking up holo?

[left jolt]

As far as I know there's no option for it. 👀

Unless I missed it myself.

[night cloak]

سلام عليكم

[sick shale]

@feral knoll disable auto pick-up option, no other method

[left jolt]

Perhaps you could post that in the #old channel, to add an option to disable auto pick-up for Red dot and Holographic. 😛

[night cloak]

Hello

I'm arbi

crew challenges started again?

[quartz wave]

@night cloak yeah

[night cloak]

omg

my mom took my phone

i cannot register

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eternal arrow]

When Will Next Spin Come?? And Of What?

[sand path]

No idea

[polar marsh]

@willow scroll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[summer moon]

hi

@vestal frigate i have a question if you can help

There were multiple hackers in one game and i gave it recorder.. if i want to report it using the link, do i have to report them all separately as link has a separate field for the player id

[serene quartz]

where am I able to report bugs and glitches?

[summer moon]

#old

[storm flume]

Hello, @serene quartz!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[serene quartz]

thank you

[inner moss]

Does that shows a error that username has been used @inner moss
@night cloak I know what the problem is.

Some words are considered inappropriate

CU

MK

GN

These words are considered inappropriate

[exotic sorrel]

Today i was against a cheater in 8 of 10match....
i'm wondering why is it easier to cheat than reporting these hackers?

[inner moss]

Today i was against a cheater in 8 of 10match....
i'm wondering why is it easier to cheat than reporting these hackers?
@exotic sorrel next time you encounter hackers, record the game play and report on #cheater-reports

[exotic sorrel]

@inner moss I always report from the in-game report and this link...
but yet i'm still against the same hacker again and again

[inner moss]

Honestly, PUBG team is trying the best they can these days.

[exotic sorrel]

@inner moss By removing em or supporting em?

[sand path]

Scroll up in #cheater-reports @exotic sorrel

[inner moss]

Removing them

[exotic sorrel]

@inner moss ...as you said fanBoy
@sand path how can i send a message on #cheater-reports ?

[sand path]

Manual processing doesn't happen on Sunday. So Monday

[exotic sorrel]

@inner moss ...but yet....nice joke

[inner moss]

@inner moss ...but yet....nice joke
@exotic sorrel switch to #pubg-mobile

[summer moon]

i have reported so many cheaters and they keep creating new ids and continue playing

i dont think they even got baaaaannnnneeeedddd

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[summer moon]

this is an issue not a general chat

[bold siren]

They do, please report them correctly and in #cheater-reports if you have valid evidence, @summer moon.

[summer moon]

They do, please report them correctly and in #cheater-reports if you have valid evidence, @summer moon.
@bold siren the point is not about them getting baaannneeeddd coz they will create a new id and keep playing and people like us keeps suffering..

there is a report function available in the game and nothing happens through that...similarly how would we know if we report here its gonna work..

[sand path]

Just scroll up in that channel...and see the ticks @summer moon

[bold siren]

Nothing never happens, it just takes time.

[gentle tiger]

This link is real?http://cheater-report.pubgm.cc

[bold siren]

Yes.

[summer moon]

Just scroll up in that channel...and see the ticks @summer moon
@sand path m frustrated with hackers and that is why i come here everyday and say the same thing coz everygame we play there is a hacker... now a days there are multiple hackers in one game...

[night cloak]

Hey if someone logged in pubg mobile Vietnam accidentally and want to login in pubg mobile global what should he do

[sand path]

You cant do anything. @night cloak

[summer moon]

people like me who are honestly pushing ranks it sucks...

[night cloak]

Interesting

[gentle tiger]

Dont report hackers in game they have program that send the reports to somewhere else.

[sand path]

Play vietnamese version

Or create new

[potent knoll]

hi guys

i need help plz

[summer moon]

we die and we get -40 or above and even if we some how survive through hackers and finish in top 10 we only get +1 +2 that it

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @potent knoll. Remember to read through #faq before asking questions in the support channels.

[night cloak]

It's weird u can login pubg Vietnam version from pubg global account and can't do the opposite

[sand path]

It is what it is

[potent knoll]

the mission stucked

played many and its always 73

[sand path]

Yeah ,you cant spam it in a day

[potent knoll]

stuck in 73

can some one help

[sand path]

Did you play all matches today?

[potent knoll]

yes i played more then 200 i thing today

[sand path]

The game counts only limited per day

It will count more tomorrow

[potent knoll]

ohh

okay thx u bc i played all day and its stuck in 73

its sucks i played more then 200+ bc before i start they told me in queue

maybe tomorrow it will count dont know i will try

[real blade]

Hi

[polar marsh]

@ruby nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand star]

Hello its possible to become a offical tournament organization?

[sick shale]

@onyx cairn Can give you information regarding this I think

[arctic sapphire]

Any one else having trouble logging in

[obtuse forge]

Hey, does anybody happen to have a hunch about the Inferno Rider helmet being available? I know it was available for a 2nd time at some point a few seasons ago but I haven't gotten my shot there. Could it be available once again in Halloween this year?

[left jolt]

@DarkFeather#8809 refer to subpoint 4.6 in the channel #faq

Ah he left ☹️

[red plover]

how to change my linked account on pubgm ?
my linked twitter is suosbended so i can't login to my acc in pubg
any way to change it ?

[clear drift]

I will give you room 🆔 passward you will in my room

[night cloak]

@clear drift Go to #matches.

@red plover It is not possible to change it yet. Maybe in future.

[clear drift]

Yes

Hello

[night cloak]

@obtuse forge Haven't seen an exclusive outfit coming the 3rd time, very unlikely. But you never know.

@clear drift Aloha! How can I help you?

[clear drift]

No I know this outfit

[polar marsh]

@neon reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I have an account and I have no hack but now it is closed, this is my id [5170520490] what should I do my account is open.

Thats my emails - [e-mail]

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round spear]

This game is unplayable, in a middle of the match my game will disconnect for no reasons, and yes my connection is good and I tried different connection as well. Fix the servers

[mental quest]

After 1purchase of 10$ it says transaction cannot be completed?!!
Any1 know why?

[short canopy]

i got hacker in my game

can i send u video

[vagrant onyx]

Yes @short canopy

Hello, @short canopy

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

@mental quest try again later and rest your device ( make sure of your payment method )

[night cloak]

ibwant to report someone where whould i do i already reported him on pubg g mobile

I do not want anything from my factory to work without someone managing to talk to me

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[steel kiln]

hi i'm a Gameloop user, I was wondering if you can save pubg mobile apk files on C:drive ? (Currently its saved on D:drive)

[old violet]

@night cloak you hacked bro, any 3rd party programs? Even gfx tool

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @steel kiln.

[worthy brook]

Hello..

[night cloak]

Hello, @worthy brook. How may we be of assistance?

[polar marsh]

@worthy brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@worthy brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@worthy brook problem about account banned ?

[worthy brook]

Yes I used the gfx tool because my device is weak and didn't make a mistake?💔🤷🏻‍♂️

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @worthy brook.

[worthy brook]

What is my fault? Didn't know this?🤦🏻‍♂️

[vagrant onyx]

GFX TOOL = 10 years ban

Have you received 10 years ban ?

[worthy brook]

My Huawei Nova 3i is weak so I used it and the image is choppy🤷🏻‍♂️🤦🏻‍♂️

[polar marsh]

@worthy brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spice zealot]

Hi my friend account was hacked and linked to gmail account , his account was linked to Facebook only and the person who hacked it link it with his family , he threaten my friend and asked him to pay him money to give his account back , both people can log in , please help me

[vagrant onyx]

@spice zealot do you still have access to the 1 of the log in ?

[spice zealot]

Yes

Facebook

Please help 😦

And I got all the bills and everything to show that is my account

[night cloak]

Link the account on another social media and contact the customer service of facebook to revoke the authorization from pubg.

But you wont be able to link it via facebook again.

[spice zealot]

the hacker linked it to gmail 😦

And the account was originally linked to Facebook only I still have access to Facebook

[night cloak]

So the hacker is only linked via gmail?

[spice zealot]

Yes

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @spice zealot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spice zealot]

I did 😦 didn’t help

[sand path]

@spice zealot contact customer service in game and follow these steps

You won't be able to replace the gmail tho

[noble yacht]

100 thousand, what happened to me the clothes of the joker 🙂?

[night cloak]

@noble yacht could you please explain that

[noble yacht]

I opened more than 100 thousand uc I didnt get a lie joker clothes🙂? @night cloak

[sand path]

@noble yacht contact customer service in game for purchase related issues.

[tired swan]

Hi.. I would like to know how to get in touch directly to the pubg support , every time i try to contact them within the game support i get auto-reply bot, which is not helpful at all, the same goes to emailing them its just auto-reply
So i wish if someone try to guide me

[sand path]

@tired swan when the send the faq, say no, they didn't help and they'll connect you to a human.

[tired swan]

no it doesnt .. it just keeps forwarding me to other answers and then ends the conversation

but okay, i will give it another try

it just shows me 3 options .. non of them is opening a chat box ..

[gritty glade]

Is it True? Or edditing image? Is there any like this

[noble yacht]

روح ع طلب الملف وشوف ليش @gritty glade

[gritty glade]

@noble yacht

Talk in English plz

[noble yacht]

@gritty glade

Go and click on the claim file

[tired swan]

@warm wren i am trying to contact the pubg support and all i keep getting is the autoreply bot

can i have any guidance because i have been trying for the last couple of months but no use

[indigo swift]

Same

i need support here please

[spice zealot]

Thank you so much guys

[tired swan]

@vagrant onyx i am trying to contact the pubg support and all i keep getting is the autoreply bot
can i have any guidance because i have been trying for the last couple of months but no use

[spice zealot]

I have sent everything how long does it take for them to reply

[vagrant onyx]

@tired swan ones you go in game support a bot will assist you after waiting you might get a reply from a human about your issue

[tired swan]

no it wont ..

it just ends the conversation

same with trying to emailing them

you just get a bot

[vagrant onyx]

@tired swan yes cause of what you type
they might check and end the conversation

@tired swan email at first you will get a reply as a bot message

[tired swan]

2 months and no reply from them

just submitting a ticket

[vagrant onyx]

@tired swan you can till me about the issue in dms
if its was account banned than don’t till me

[tired swan]

yeah okay .. i know you cant do anything about that

but i just need to talk with a human developer

not a bot

[vagrant onyx]

@tired swan okey

[storm flume]

Please do not use any other language aside from English in this channel, @robust canyon. Refer to #613267301243944960 for language channels.

[vagrant onyx]

English @robust canyon

[robust canyon]

Theres plenti of english there , others are swear words in another language , dont mind pls

Basically im getting like 250-280 ping for a few days now rather than getting 50-100 , its been since the arctic mode patch of like 57MiB's , need a fix to it .And FYI i did
1.Reinstall the game
2.Cleared my phone and used another one (same problem)
3.Changed the internet(no change)
So is there any other explanation to this thing

My friends are also getting this much ping and at the same time . I play on Asia server btw

[maiden salmon]

How to dismantle this?

[robust canyon]

I dont think you can tbh

[vagrant onyx]

@robust canyon try to refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

call your Provides and till them to rest your IP address

@maiden salmon you cant dismantle the emotes for now

[robust canyon]

As i said , i changed the isp and it's still acting up

[vagrant onyx]

And we don’t have info if they added the future to dismantle the extra emotes @maiden salmon

@robust canyon where you live ?

[robust canyon]

Kerala, India

[vagrant onyx]

@robust canyon in your part you said you faced this issue since the new update
i recommended waiting for a bit your issue of high ping might get fixed

[robust canyon]

It happens at the same time for the whole squad , who plays on different networks and goes away at the same time too. That's why I say it's an issue with PUBG itself

What can I do except wait. Im doing that rn 😐

Thanks for the support anyways VRT

[vagrant onyx]

@robust canyon okey and you are welcome

[robust canyon]

🙃

[olive lily]

Hello

[robust canyon]

Bun pls

[olive lily]

I need someone help me

[robust canyon]

Yea

[olive lily]

Need the support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @olive lily. Remember to read through #faq before asking questions in the support channels.

[olive lily]

Yesterday i purchased uc worth 5$ in game .. but my uc deducted

All of my uc is gone

[sand path]

For purchase related issues contact customer service in game

[olive lily]

About 1000uc disappeared

[robust canyon]

Did you purchase it from a legit source like the ingame store or midasbuy.

[olive lily]

They didn't respond till now @sand path

@robust canyon from google play

Legit of course

[sand path]

Only they can help with it. You may contact play support with the receipt as well

[olive lily]

The payment was successfuly on google play no problem

But the issue in game itself

[robust canyon]

The in-game support is the worst , but the only way you can get it back is by contacting them. Check if you got any mail showing why the UC was deducted in you In-game messages. If not and if the UC appeared in the account first and then be deducted , the game may have a transaction issue

[olive lily]

How he say unofficial? ?

From my own credit card

I purchased about 1300$ !!!

[robust canyon]

It says you have purchased UC from somewhere else and this is a fine due to that. It means that this is the aftermath of that illegal purchase you may have done in the past

[knotty totem]

Hi, can I talk to customer service?

[olive lily]

@robust canyon no .. just from google play

[vagrant onyx]

@olive lily you have previous Purchase from unofficial source

[olive lily]

@vagrant onyx NO

[vagrant onyx]

@olive lily that what the game system say

[olive lily]

Only Google Play !!

[vagrant onyx]

@olive lily not now before you did

[olive lily]

😐

[heavy dome]

@olive lily what was ur previous purchase and how did u bought it

[olive lily]

From google play using play points

250 point worth 5$

[robust canyon]

Hey @olive lily . What the message says is that before this purchase of UC , you have made a UC purchase from an Unofficial source which have caused the UC you purchased right now to get deducted as an fine

[heavy dome]

How may times have purchased in game @olive lily

[olive lily]

@robust canyon i told you just from google play

[heavy dome]

Are those all by the google play store

[robust canyon]

Even before this purchase?

[olive lily]

@heavy dome hundreds

[vagrant onyx]

@olive lily you did bought UC from app to get point

[olive lily]

Yep

@vagrant onyx nooo

Check google play new points

Points can claime any offer

They have offer say 250 point for 5$ in game

[knotty totem]

Hi, can I talk to customer service?

[robust canyon]

Where is these points btw , I don't have any 😅

[olive lily]

It's not the first time i used it

[robust canyon]

Yes @knotty totem

[olive lily]

But now that happened

[vagrant onyx]

@knotty totem yes

[storm flume]

You can contact the customer service via the game settings, @knotty totem. Refer to subpoint 5.3 in #faq for further instructions.

[olive lily]

I think it's just for usa

??

@robust canyon

[robust canyon]

Hm

Try to contact them again

[olive lily]

😫

Every hour i send a message

No reply

[frozen schooner]

Can you expand the time of The Fool set? Because of Lockdown i don't have enough money i already spent 4800 UC

In our Currency 1UC=1Taka and 85taka=1dollor

[robust canyon]

It dont work that way @frozen schooner 😅😅😅

[olive lily]

@robust canyon help 😭

[vagrant onyx]

@frozen schooner its not in our side you have about 2 week

[olive lily]

Why you all ignoring me ??

😭 😭

[robust canyon]

@olive lily people here can't do anything ourselves as the removal of UC was purely on Tencent's side and the way for you to contact them is by the in-game support section

If the UC purhase wasn't illegal , surely it will be returned to you

So please have some patience and try again :)

[olive lily]

👍

[normal fulcrum]

@robust canyon #discord

[robust canyon]

Aah sorry

[polar matrix]

Man I report and I got muted what is this logic

[vagrant onyx]

@polar matrix sorry for this

[polar matrix]

😑 👍

[sand path]

Dm me @polar matrix

The link

[dry urchin]

This game is just not playable anymore. I experience huge frame drops, the only problem that caused me to lose many gunfights :(

[open spear]

Any idea why I am suddenly facing multi touch issue , when I move ,shoot , crouch either my aim gets stuck or my joystick doesn't respond smoothly , having this issue since 2 days , earlier everything was perfect

[vagrant onyx]

@dry urchin as your near to squad you might face lagg

[sand path]

@open spear apple?

[open spear]

Black shark 2

[sand path]

Disable 3 and 4 finger gestures in the settings if any. @open spear

[open spear]

@sand path no gestures are turned on

[dry urchin]

@vagrant onyx that's render lag. But I experience huge frame drops in close-quarter fights

[robust canyon]

If youre having great lag , consider reducing your graphics toa minimum until you feel no lag and your framerate to a maximum

These are the settings i use and i feel no lags most of the time unless there are like 10 people near me

Then there's a framelag which goes away in a sec

[night cloak]

Hey why is pubg putting me with ppl that are 10 times higher leval and skill im a leval 38 its putting me with level 70s and 80s

[robust canyon]

Are you palying squads?

[sand path]

@night cloak it depends upon your tier. Not level, if you get ace with level 1 account. You'll be matched with 70s

[night cloak]

Im a gold 2

[hidden cloud]

Dont worry man. You'll get better.

[robust canyon]

Same question , are you playing squads or duos?

[sand path]

There maybe inactives in low tier.

[vestal frigate]

@dry urchin i had the same problem when i was on my old phone, mainly the problem that it was i only had 1.5gb ram to 2gb ram and moat of my phone full i now have a 4gb ram phone and i have about 1/10th of my phone space used. Try to have about 4+gb free of space if not more so your phone dont work so hard.

[night cloak]

Both @robust canyon

[robust canyon]

Hm then are the people playing with you high tier?

[night cloak]

Sometimes why

[robust canyon]

It may cause you to get matched with high tier players

[night cloak]

But when i play by myself i get the same ppl that are completely sweaty

[hidden cloud]

@night cloak game's been out for 2 years.

Ofcourse everyone's sweaty

[robust canyon]

You'll get better eventually @night cloak 😅

[night cloak]

Im gonna delete

[hidden cloud]

@robust canyon exactly

This is the reason why they have bots

[robust canyon]

Dude i get matched with conquerors , games are always sweaty

[hidden cloud]

So people dont get discouraged and uninstall right away

[robust canyon]

And that's the thrill of the game

[night cloak]

I want a chill game with ppl that are good but the domt act like theres some big reward but that will never happen every br game is like this

[hidden cloud]

Thats where the thrill is at.

High intensity games are what ppl want

If you want to chil you can try payload or sniper training.

[night cloak]

There is no thrill for us half decent players we get killed as soon as we drop and get sent back to silver

[hidden cloud]

Payload is pretty chill. Cuz u can just rocket everyone.

[sand path]

Discussions to #pubg-mobile

[robust canyon]

There are lvl80 ppl i know who still dont get out of diamond tier 😅 levels always dont relate to plsyer skills although they're most commonly related. Anyways I don't think it's a matchmaking issue

[hidden cloud]

Its PUBG

Thats how the game works

If u dont sweat u die

🤣 🤣

[night cloak]

Well i think it should be skill based not ima put this leval 13 with this level 100 guy

[hidden cloud]

@night cloak you'll get there eventually

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[dry urchin]

If youre having great lag , consider reducing your graphics toa minimum until you feel no lag and your framerate to a maximum
@robust canyon Hmm, I think I should disbale anti-aliasing

@dry urchin i had the same problem when i was on my old phone, mainly the problem that it was i only had 1.5gb ram to 2gb ram and moat of my phone full i now have a 4gb ram phone and i have about 1/10th of my phone space used. Try to have about 4+gb free of space if not more so your phone dont work so hard.
@vestal frigate I have the ginkgo (Redmi note 8) it has 4 GB ram and 64 GB of storage

[sand path]

@dry urchin discussions to #pubg-mobile

[dry urchin]

@dry urchin discussions to #pubg-mobile
@sand path aight sorry

[storm flume]

Use #matches to share custom games details, @rich path.

[cosmic urchin]

my account has temporarily frozen for 2 months.I am not using any kind of cheats tool and don't play with hackers or cheaters.I play game fairly and follow all terms and conditions and privacy policy of pubg mobile.i want my account back as soon as possible My pubg mobile character id:5210691051

[polar marsh]

@cosmic urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plain sandal]

So there is a bug from which we can go Under that amusement park thing and we can shoot people from there and not get shooten if i use that glitch can i get ban?

[olive geode]

guys

i need help my game not opening

server problem

[sand path]

Exploiting bugs is against ToS and will be punished accordingly @plain sandal

@olive geode can you elaborate?

And which server ?

[plain sandal]

@sand path can i do it just for enjoyment but will not kill people

[sand path]

Do it at your own risk.

[pine wing]

Pubg pls change the UMP46 to UMP9 again

The older ump was much better than the new ump

[storm willow]

@pine wing please post feedbacks in #old

[sand path]

Ump 45**

[pine wing]

Oooh ok sorry

[onyx briar]

is my game crashes or stuck mid loading into the spawn island
does my rank get affected when i refuse to re enter the match

[sand path]

Yes

[onyx briar]

ok

[olive geode]

@sand path

I got this problem in kr or global

@somber solstice

Please guys help me

[night cloak]

does that happen when you open the kr version or the global@olive geode

[olive geode]

When i click the Facebook button then the problems come

[night cloak]

which version @olive geode

[olive geode]

Both

Kr or global

I this screenshot I am getting it in global version 0.17.0

[night cloak]

if it happens on global please do restart the game@olive geode

[olive geode]

Already

I already restarted the game

For 2-3 times

Nd it's not works

[night cloak]

can anybody help me

if you have linked with other social media account try logging in via that @olive geode

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[olive geode]

Let me try to login with twitter

[night cloak]

can anyone help me plz ?

[vagrant onyx]

@night cloak yes what is it ?

[night cloak]

bro i'm trying to report someone and when i do report him for the first time it keep tell me you have already report this player

[olive geode]

Again this problem

I tried I. Twitter or guest account

[night cloak]

make sure that you are using the global version @olive geode

[olive geode]

Yup

I am using the global

[vagrant onyx]

@night cloak if you got killed with squad in match when press on report you have to choice the username and choice the correct player that you to report

Want*

[night cloak]

look last night a hacker killed me then i tried to report him but it keep telling me that i have reported him before

[olive geode]

Guys help me please

[vagrant onyx]

@night cloak you cant report him 2 time ones you have reported him before
like if you find the same guy in the next match and report him again its will say you have all ready reported this player

[night cloak]

@olive geode didnt find any maintenance going on in the global version

[olive geode]

So why I am getting this?

[night cloak]

it might be a problem from the social media server @olive geode

[stoic herald]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stoic herald. Remember to read through #faq before asking questions in the support channels.

[night cloak]

look i never meet him he was the first player in mina server and he was hacker bro i swear ti God i never meet him i a game it was my first time i meet him and not just that guy his whole team was hacking like aimbot and wallhack and i can report him

[stoic herald]

Im downloading pubm but whenever it reaches 70 or 80 it cancels and starts from beginning

[night cloak]

you can go to mina server you will see him in duo he is the first player in duo with KD.33

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sand path]

@night cloak if you have video evidence, you may dm me.

[night cloak]

@stoic herald is that happening on the playstore

[stoic herald]

yes

[night cloak]

@sand path can you really help me ??

[sand path]

@night cloak if video evidence, yes.

Otherwise report in game.

[storm flume]

Please refer to subpoint #1.3 in #faq for further information, @stoic herald. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@night cloak you don’t have to swear i believe you

[olive geode]

Help me

Pleeeease

[night cloak]

ok can you just wait for 1min i will send you the pic of his profile you tell if he is a hacker or not ok @sand path

[vagrant onyx]

I am tilling you that you cant report the same guy 2 time after each match you find him @night cloak

if you don’t know this

[night cloak]

@olive geode contact the social media company and ask them if theres any maintenance from their side

[vagrant onyx]

@night cloak its take time

[night cloak]

ohh yeah like 2 season or what ??

and i can send you the ID player to

[sand path]

Use the link or report in game. @night cloak

[vagrant onyx]

@night cloak ones you have video proff and when its open again refer to this

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@hallow sail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello, can you please reopen my account? it shows Account Temporairly frozen but i didn't do nothing. Thank You

[lethal tundra]

My match is always stuck on this loading and it later shows my server error.

[sand path]

@lethal tundra north America ?

[polar marsh]

@iron chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fluid leaf]

@olive geode hy i have same prob, u got any fix ?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[night cloak]

I o play with emulator.. i play only for my phone

[sand path]

@night cloak your account might be logged in a emulator.

[lethal tundra]

@sand path Europe

[night cloak]

Here its problem.. i never try to login with emulator... who try this with my account

[sand path]

Looks like your ISP issue @lethal tundra

Maybe your account is compromised? @night cloak

[lethal tundra]

How can I fix it cause it just started yesterday @sand path

[sand path]

Try setting DNS to 1.1.1.1 @lethal tundra

[lethal tundra]

Ok

[night cloak]

@sand path its not possibile.. 5 days ago i reset my phone and email/facebook passwords

Make sure that your device isn't rooted @night cloak

Its not rooted .. be sure

[sand path]

Jailbroken?

[night cloak]

I was live on omlet arcade... i stop live.. and after 3 -4 h i want to play agin.. but surprise account frozen

[lethal tundra]

@sand path but I am not using wifi

[vagrant onyx]

@night cloak you playing in gameloop and have the leasts version update ?

also might happen when you try to switch between Emulator and mobile or trying to log in different potion

[sand path]

@lethal tundra then it's your carrier issue. Not supplying stable internet.

[night cloak]

@vagrant onyx no sir i play only my phone samsung galaxy a50 i never played on pc

[lethal tundra]

But my network has always been the same. It just started today

[vagrant onyx]

Maybe your account was log in on Emulator

[lethal tundra]

Yesterday sorry

[vagrant onyx]

@night cloak when you press on details what its say ?

[night cloak]

@vagrant onyx but wasn t me .. i play legal guys..

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager tundra]

!p doctor

[vagrant onyx]

@eager tundra what you mean ?

[eager tundra]

nothing

sorry

[vagrant onyx]

Okey

[night cloak]

Yyyyy

Unstable internet connection @night cloak

[sand path]

@night cloak check if the date is set to automatic

[steady dome]

Critic ||| achivement reward changed?

[storm flume]

Please refer to this channel's pinned messages for further information, @steady dome:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

Yes it was changed.

[wicked tinsel]

What a problem

And how to fix it ?

[night cloak]

@wicked tinsel unstable internet connection

Try a DNS changer 1.1.1.1

[wicked tinsel]

Preferred DNS 1.1.1.1

[stoic herald]

@night cloak sir I tried everything. Still at 80% I get error.

[wicked tinsel]

What about the alternate DNS ?

[night cloak]

@wicked tinsel warp from PlayStore

[stoic herald]

Is it with my mobile update?

[night cloak]

@stoic herald check for an update for your phone

[stoic herald]

Yes sir there was an update. I just updated my phone. Now I'll try to download again and will update you.

[solid mason]

Hello.. is there any info on the Death Cam becoming available on older devices, like my iPad mini4? Or do I need to buy a newer iPad to have it available?

[night cloak]

@solid mason Set graphics to balanced and restart your iPad.

[solid mason]

@night cloak nope it didn’t work.. I’ve tried that before and it didn’t, but I restarted the game.. now you said restart the iPad and still didn’t work but I left the frame rate at Med. I changed back to Smooth now.
Thank you anyway

[mossy kelp]

My clan name is exactly of 14 characters but it says that my clan name has exceeded 14 characters

[night cloak]

@solid mason Then it is very unlikely. The iPad mini 4 has a dual core processor, which is not good enough for a modern game like PUBG.

@mossy kelp Remove the space.

[solid mason]

@night cloak Thanks

[mossy kelp]

@night cloak The space is actually Ī

[night cloak]

@mossy kelp Special character counts as 2.

[mossy kelp]

Damn

[mossy kelp]

Thanks anyone

[pearl blade]

Getting this error a lot of times

[storm flume]

Please refer to this channel's pinned messages for further information, @pearl blade:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[pearl blade]

Reported here lots of times too

[merry hemlock]

match server response timeout

[pearl blade]

I checked pins, time is network provided, tried using google DNS but still occuring

[night cloak]

@pearl blade Unfortunately, we only know 1 solution which we have pinned. Feel free to contact the customer's service in-game.

[pearl blade]

That's useless, all it does is providing some known issues, this isn't listed there anywhere

[night cloak]

Then, for now, mobile data is your only option. Unless you switch to a different ISP.

[pearl blade]

Does that occur only in wifi?

[night cloak]

Mostly, yes.

[pearl blade]

I can't switch to another ISP nor use mobile data cuz of lockdown

[night cloak]

Try grabbing your parents or friends phone and turn on hotspot. You know the answer better than any of us.

[polar marsh]

@twilit palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl blade]

Already using my mom's hotspot only, I guess I have to keep on getting this 10 mins ban until the lockdown ends

[polar marsh]

@dense condor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal patrol]

@cyan citrus , PUBG Mobile Team is taking a weekend break to get enough rest.The team will be back to work tomorrow.
Take a look at Error403's note on this;
Considering that we do not have anyone manually processing community cheater reports during weekends, and in order to promptly respond to all these reports, the channel will be reopened when the latest reports have been dealt with. All of us here in the community team wish you a most lovely weekend. We are looking forward to reviewing more of your reports next week

[sand path]

@cyan citrus Monday.

[shadow gulch]

@sand path are u a pubg m official

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @shadow gulch. Remember to read through #faq before asking questions in the support channels.

[steel wing]

@warm wren

So I found this

Look at the last guy in the friend list

User48880

Last online 18364 days ago

[sand path]

@steel wing #old

[steel wing]

Imma ask here if its possible 🤔

[sand path]

The guy is probably banned or something.

[steel wing]

Prob

I have a friend who was last online 778 days ago

Which is possible

[shadow gulch]

@sand path

[night cloak]

Please do state the issue @shadow gulch

[shadow gulch]

@night cloak plse do check ur dm it personal cant talk here do u some issues plse understand

[hoary pond]

How may I chat with support team?

[sand path]

Yes? @hoary pond

[hoary pond]

My pubg account is connected to Facebook, and the Facebook account is permanently closed as it was hacked. How could I unlink it?

[sand path]

Account once linked cannot be unlinked.

Revoking access can be done, but it won't you to bind another platform in its place.

[polar marsh]

@shadow gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary pond]

How may I do that?

[lucid dove]

are the crate odds real

[sand path]

You will be limited to just 1 login option even after doing that. You may follow these steps @hoary pond

[lucid dove]

are the crate odds real how do they randomise it?

[sand path]

Contact customer service for item related issues. @lucid dove

[hoary pond]

It tried to do this many times but did not happen to me, it always close the conversation and ask me to rate

[lucid dove]

uhm i did

same response and it tells me to rate. Of course i rate extremely dissatisfied

[sand path]

@hoary pond you need to follow this line by line.

[fresh patio]

Hi

There are too many hackers again on Emulator and some peoples are also selling hacks with magic bullet on Discord

How to report them

[storm flume]

Hello, @fresh patio!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fresh patio]

How to report Discord servers who are selling hacks?

[night cloak]

@fresh patio if that is happening in this server you can report that in #discord with proof and discord user ID

[polar marsh]

@raven forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary pond]

@sand path thanks it worked now

[vagrant onyx]

@lucid dove yes the create odds are real

[turbid moth]

How many points to get into Conqueror?

[vagrant onyx]

@turbid moth depend in the server you playing and which you playing if its was solo/duo/squad

[storm willow]

@turbid moth you need to rank on top 500 in the server you are playing

[turbid moth]

Squad

[storm willow]

top 500 will received conqueror title.

[broken citrus]

I want a clan please any recommendations??😑😐

[night cloak]

#clans

Pls change my ign to TGツSpinXe

@night cloak you can change your ign via a rename card

Yeah

Until i get a rename card....

Dont have UC

If there were any other easy way..

You can buy one if you have enough crew points.
Further discussions on #pubg-mobile / #chat

Dont have crew @night cloak

You guys are able to change igns?

Oof

What about Administators And Error 403?

Where

[spring void]

No, discord staff dont have ingame perms @night cloak

[night cloak]

Lol

[spring void]

Where
@night cloak looks like your crew didnt register

[night cloak]

Please increase the limits to buy Room Cards from clan Shop

I didnt notice abt that oof

@night cloak you can suggest that in #old

Ohk

@spring void @night cloakiam lvl 50 in what lvl am i gonna get Another rename card?

Discussions to #pubg-mobile / #chat
@night cloak

[civic marsh]

Pls include option to choose resolution

[night cloak]

Ok ty

[civic marsh]

There are other RPG games which includes resolution option

Pls Pubg also include this option

[vagrant onyx]

@civic marsh hey this go to #old

[civic marsh]

Ok

[ionic sparrow]

How to know if u get picked as beta tester

Will it be announced publicly?

[vagrant onyx]

@ionic sparrow ones you selected you will be contacted to join the beta test

[olive geode]

can any1 help me?

[vagrant onyx]

@olive geode what is it (

[ionic sparrow]

Can u check if I got picked?

[night cloak]

@ionic sparrowyou can check your mail

[ionic sparrow]

u get picked?

[marsh coyote]

Hi is there anybody who can help me out??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @marsh coyote. Remember to read through #faq before asking questions in the support channels.

[olive geode]

@vagrant onyx

[vagrant onyx]

@ionic sparrow also if you put your id character when register you will get in game mail to join the beta test

[olive geode]

i am getting this error in kr or global version

[sand path]

May I know your country of residence? @olive geode

[vagrant onyx]

@olive geode in which version of pubgm you playing

[ionic sparrow]

rip I didn’t get picked the

[olive geode]

Nyero i am from pakistan,

[marsh coyote]

Any body tell me why I can't able to enter the Battleground???

[sand path]

Try repairing client @olive geode

@marsh coyote isp issue.

[olive geode]

already bro

[marsh coyote]

@sand path not Getting it ISP???

[olive geode]

i already repaired or i agai intalled it

its no working for me

[sand path]

Did you try with other account?

[olive geode]

yes i tried with twitter or guest and facebbook account

game not opening

[night cloak]

Try using a different network @olive geode

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive geode]

@night cloak

bro its working in my emulator

not network problem tho

[sand path]

Ehhhh? So you can log in with the same account in emulator?

[olive geode]

yes

i already tried other account on mobile.

[sand path]

And did you try logging in the phone with another account?

Did it work?

[olive geode]

no

its not work

[sand path]

@spring void are you facing this on mobile?

[olive geode]

@sand path what i should do/

[sand path]

Are your friends facing this problem too? @olive geode

And what's your device?

[olive geode]

no bro

my friends are not facing this problem

[spring void]

@olive geode what seems to be the issue?

[olive geode]

nd my phone is huawie y7 prime

scrool up and check the screenshot

[spring void]

Let me check.

[vagrant onyx]

@spring void hint if you didn’t find it

https://discordapp.com/channels/393088095840370689/481200416349224980/698895059935821844

[olive geode]

@spring void any solution?

[spring void]

@olive geode i am able to login with no problem, which ISP are you using since this cant be an issue on games end?

[olive geode]

ISP?

[night cloak]

Internet service provider @olive geode

[spring void]

Which internet are you using? @olive geode

[olive geode]

Dodear

[storm willow]

Are you using global client?

[spring void]

@olive geode check if it is working fine on other apps, trying routine repair may help as well.

[lucid magnet]

Can any one help while connecting to wifi i am getting high ping server always indo and while in mobile data i am getting low ping and indian server

[night cloak]

how ican send this video to report cheater is closed

[polar marsh]

@wintry pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak it will be available on Monday.
Please do upload that to youtube and paste the link in there once it is available also follow the format

@lucid magnet it might be because of the heavy internet traffic in the ISP due to lockdown

[polar marsh]

@amber cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Ouch bro

[ionic sparrow]

How to get elite five set

force* I rlly want it but idk how to get it

[green vine]

We dont want toys skins in royale pass 13 , kindly we want a valuable backpack helmet and an epic mythic with animated mask and legendry emote otherwise this pass will be the worst .. instead of pistol and vector skin add skin gor G3C(not sure for its name)the AR USED IN VIKENDI

[ionic sparrow]

[night cloak]

How to get couple breaker title ??

[ionic sparrow]

How to get elite force set???

[upbeat basin]

hackers are increasing day by day. and I've reported so many hackers but still they are playing with hacks. Moreover after this update the game is more unstable lots of bugs and fluctuating ping is a big problem even though I have a high speed internet. please fix this pubg mobile team. in this corona situation we have only this to entertain ourselves. I request you guys to sort out these problems.

[tawdry jasper]

it's obtained by getting level100 in the RP elite @ionic sparrow

[ionic sparrow]

when

can I still get it

[tawdry jasper]

if you can get to level100 in the rp before it ends, yes

[night cloak]

How to get couple breaker title ??

[upbeat basin]

moreover after opening 50 premium and 40 classic crates I got only an AKM skin. Rest I got was just stickers and silver fragments. Please increase our chance of getting good items.

[open spear]

Any idea why suddenly I am getting multi touch issue ,like when I move ,shoot ,crouch simultaneously , either my aim stucks or my joystick becomes unresponsive. Earlier there was no such issue , and no gestures are on , device Android black shark 2
@spring void
Can u ask someone who knows about these issue and tell

[ionic sparrow]

@tawdry jasper I meant that one but you can’t get it anymore

[spiral grail]

is there any api access for pubg mobile

[spring void]

@open spear try repair client, also check if it is an issue with your screen

[tawdry jasper]

@ionic sparrow you can if you manage to reach the max level in the RP elite

[spring void]

@spiral grail no

[ionic sparrow]

@tawdry jasper that’s true new one

[open spear]

@spring void how to check if it's an issue with my screen ? Should I try another game or multi touch apps?

[spring void]

Yes @open spear

[night cloak]

@open spear restart the game and check

How to get couple breaker title ??

[open spear]

@night cloak i reinstalled actually , then I didn't face that issue but my sensitivity and movement felt wierd , I started missing my cross hair shots

[storm willow]

Its not available on global versions. @night cloak

[loud kite]

whats official gameloop site

[bold siren]

@loud kite:

https://gameloop.fun

[loud kite]

are u sure

[onyx vine]

Hello Pubgmobile, I need a help regarding the Crew Challenge, We have won big matches and the score is still the same and we are not ranking higher. Can anyone please help me out. I also have screen shots

[thorny sable]

How do I get the couple breaker title

Anyone??

Ok???

[onyx vine]

@thorny sable : You get it only in korean version but not global

[vagrant onyx]

@thorny sable its not on global version

Even April Fools title

[polar marsh]

@slate anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[open spear]

@onyx vine they take best 8 so probably that match wasn't ur best 8 ,so wasn't added

[pearl blade]

Happened for the second time today

[night cloak]

That can be your network issue @pearl blade.

[pearl blade]

What issue

Network working very well

[wheat leaf]

No friends on Facebook Click to join the team. How to fix?

ไม่ขึ้นเพื่อนในเฟส ให้กดเชิญเข้าร่วมทีม แก้ไงคับ

[golden adder]

Hello can i report a player

[night cloak]

Like fluctuations in your connection. Lack of stability @pearl blade.

[storm flume]

Hello, @golden adder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[golden adder]

@storm flume

[wheat leaf]

No friends on Facebook Click to join the team. How to fix?

[night cloak]

Can you elaborate @wheat leaf?

[mystic fjord]

Can anyone help me?
In the emulator settings?

[golden adder]

I need help reporting a player

[subtle stump]

Everytime I open the game this shows and asks for my agreement then when I log in, all my settings are back to default even graphics and layout, Idk what’s wrong.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @mystic fjord.

Hello, @golden adder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[storm flume]

Hello, @golden adder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[subtle stump]

Why can’t you read what the bot sent goddamn it

Everytime I open the game this shows and asks for my agreement then when I log in, all my settings are back to default even graphics and layout, Idk what’s wrong.

[mystic fjord]

Can anyone help me?
In the emu settings?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @mystic fjord.

[subtle stump]

@mystic fjord this is for pubg Mobile not for the emulator, read the channels name

@night cloak can u help me please

[night cloak]

Yes?

[mystic fjord]

@night cloak Where is the support for the emulator?

[subtle stump]

@night cloak Scroll a bit up, look what what I sent

[night cloak]

@mystic fjord check the message from Machete 2.0.

Did you try repairing the client @subtle stump?

How do I complete this mission, this mode is not available now ?

[subtle stump]

Yes @night cloak after I repaired, I restarted the game then there was an 98 mb update which I did then I restart again and tried to log in but same thing

[night cloak]

That's strange. Maybe reinstalling will help.

[mystic fjord]

🇪 - PUBG MOBILE Emulator
i can't react ,
I can not do anything

[night cloak]

It's in #613267301243944960, @mystic fjord.

[mystic fjord]

@night cloak There is nothing sure about yourself

[night cloak]

I’ve been playing a lot of games in my clan and my activity dosent go up please help

Click on this link, @mystic fjord.

https://discordapp.com/channels/393088095840370689/613267301243944960/613267902694555668

Pls somone help

[mystic fjord]

why i can't ?

[sand path]

restart discord. @mystic fjord

[night cloak]

HELP

I can’t gain activity when I play a lot matches

[glass badger]

My Merit is now 37 i wanna do it 60,What is the maximum merit which i will get through a single match?

[bold siren]

Please refer to #faq 3.7, @glass badger.

[night cloak]

I know this isn’t related to an in game issue but if somebody has a clue where’s NA between these Chinese words I’d appreciate it a lot

[elfin canopy]

@glass badger 3 merit points if you finish in top 10. I guess

[onyx cairn]

Download from iTunes, Google Play or PUBG MOBILE Website only. @night cloak

[night cloak]

@onyx cairn this is just a game booster lol

Lag drives me crazy had to download it

[onyx cairn]

Third party applications may lead to a ban.

[night cloak]

Holy **** thx for reporting it

Ima delete it

[foggy salmon]

Hello, i have a big problem in crew challenge, server is Middle East, and so we was playing last match and we registrated match and there was 50 people,we leaved this match and started another(we leaved before plane goes) qnd at the another registrated match we took Top 1 and made 30 kills but the didn't count it

[sand path]

@foggy salmon only best 8 matches count

[foggy salmon]

@sand path look at the screenshot on one of teammates, day 6 phase 3 he had top 18

but other teammates has top 1 and 30 kills

[sand path]

Maybe he failed to leave the match?

[proud bridge]

Все вышли

[sand path]

That's causing conflict.

[foggy salmon]

@sand path nope, but if so then how did we played last match

[cold radish]

Umm how do i get popularity like quick

[sand path]

@foggy salmon because the match wasn't finished.

[onyx cairn]

You're welcome! 😅@night cloak

[sand path]

So you got to enter another

@onyx cairn what do you think, this conflict can occur?

[foggy salmon]

@sand path but everyone leaved in correct time, and the game decided to take a count top 18 but not top 1 and 30 kills

[onyx cairn]

||Let me check the topic||

[sand path]

Same crew played two matches in the same phase

@foggy salmon you can see the 18th one finished at 19:04

And the 1st place one finished at 19:08

[onyx cairn]

@foggy salmon
Match didn't count as every team has only one chance each hour to enter the Crew challenge.

[foggy salmon]

@sand path but there was a 15 seconds when we leaved and started another match after 5 seconds

@onyx cairn nope, we leaved another matches as there were few players, like 46 alive it's not serious in a crew challenge, and as a TPP you need at least 25 kills and top 1 to get to top 100 ranks

[sand path]

The guy who has that 18th rank. Failed to leave the match.

[foggy salmon]

can we some how fix this problem cause we at 110 rank and if the game counted we could pass the top 84

[onyx cairn]

Just don't leave matches

[foggy salmon]

@onyx cairn awesome help, bro

[proud bridge]

@sand path he left the match with us

[vagrant onyx]

@night cloak the game mode has been removed for now
we don’t have info when its coming back

You can complete it on RageGear Pick Up

[foggy salmon]

just don't leave the matches, its like doctor i broke my arm what should I do
Doctor: just don't break it

[sand path]

@foggy salmon no it cant be helped. Your crew played 19 matches using a loophole.

[sharp onyx]

No, this is more like, dont put urself in dangerous situations so u dont break it

[sand path]

And the 19th one won't count

[foggy salmon]

@sharp onyx hahaha yes

[sand path]

If you want I'll forward this up. But most likely they will say the same. So don't hope for much. @foggy salmon

Send a screenshot of your crew page.

[proud bridge]

yes, forward it, we need points for the last match, otherwise we won’t go any further

[sand path]

Oki

And put it in #old as well.

[foggy salmon]

@sand path please do it, cause everyone leaved a match amd it was possible since 1 crew challenge season, and that's kind sad when you finish at 110,and if the game counted it you could pass the top 100 ranking.

[sand path]

Send a screenshot of your crew page.
Showing the members and crew name.

[tidal wasp]

What happened to the chat button on spectator mode?

[foggy salmon]

@sand path okay, we have a recorded a match if it can also help

[sand path]

That won't be necessary.

As I said earlier. Its very likely their response will be same as mine.

[foggy salmon]

@sand path

[sand path]

And also the, which player has that result ?

[foggy salmon]

NKthoy

had top 18

[inner jungle]

NKtboy*

[sand path]

Okay.

[foggy salmon]

and other 3 players had top 1 and 30 kills

[sand path]

@foggy salmon contact customer service in game and state the same issue, see what they say as well.

[safe lodge]

I found hackers in bonus chalenge 😡

[foggy salmon]

@sand path i think it will send me to the bot, but i will try

[sand path]

@foggy salmon what does the results show on the players account who didnt play?

[proud bridge]

@sand path nothing, they have nothing

[sand path]

Ehh?

[proud bridge]

Well, supposedly, the fact that they did not play, because of this there are no results

[foggy salmon]

@sand path it won't show, if the player didn't play the match

[sand path]

The system will count the match which is finished first if a player fails to exit it seems. @foggy salmon. So it is what it is you missed it by 3 minutes. Let's wait for what @lime juniper says about this.

#clans @exotic lagoon

[foggy salmon]

@sand path ahh sh#t here we go again

[snow thicket]

@exotic solstice Hello, my device has an echo problem in the game. My voice echoes to the other side, but their voice does not echo to me. What is the solution?

[sand path]

iPhone? @snow thicket

[snow thicket]

Yes

iPhone 6

[sand path]

Ahh its their hardware problem.

You'll need to use wireless headphones to avoid it @snow thicket

[still agate]

When will they add rain in sancok

[sand path]

The adapter ones dont turn the phone's mic off

Hence causing two mic inputs

@still agate there's rain in sanhok already ?

[still agate]

@sand path i dont get it

[snow thicket]

@sand path Will there be a solution to this software problem with an update?

[sand path]

Nope

[vagrant forum]

There is, it's just rare now.

[sand path]

Use wireless. @snow thicket

[snow thicket]

I dont use

[storm willow]

@snow thicket try reducing your speaker volume

[foggy salmon]

@snow thicket use Xiaomi :)

[snow thicket]

🙂

[sand path]

iOS ||trash||

[snow thicket]

3 year device

😂

[elfin canopy]

another one bites dust

||I mean muted||

[sand path]

Nope @tired geyser make another clan.

Or wait 10 years for your leader to get unbanned.

[snow thicket]

@storm willow continues when I decrease the speaker volume

[ebon nacelle]

So what's the next step to reporting a player since apparently there's no anti-cheat system in place? There's 12 in the top 100 Fpp NA server right now been reporting for the past 2 weeks and still nothing.. as usual.. over 50% headshots and they're not getting flagged?! Tired of running into them multiple times every single night! Been happening so much this past week or 2. And there needs to be consequences for the people playing with them consistently too bc all they do is have their friend make a new account just to help them get to conqueror. This is literally killing the game, I've been playing since it first came out and it's never been this bad

[rare abyss]

Sir help

[sand path]

@ebon nacelle if you have video evidence. You may dm it to me with their uid and ign

M416 @night cloak

Best gun for beginners

[snow thicket]

@sand path If you refer to the pubg mobile software company, will there be echo problem on iPhones

[sand path]

Only 6s faces that issue @snow thicket

[rare abyss]

Hlo sir help

[ebon nacelle]

I've written down all their ID's and just one look at their stats you'll see that they're using hacks. I don't record game play but i will now, I'll try to run into one tonight and record it @sand path

[sand path]

Use wireless to solve it

[elfin canopy]

@night cloak you can have this discussion at #pubg-mobile there's legit some legends awaiting to help you. ^^

[rare abyss]

My I'd got hacked I have all legal prove help

[snow thicket]

my iphone 6 device @sand path

[sand path]

@ebon nacelle a 2mins clip with good evidence will do...the #cheater-reports channel opens tomorrow. You may want to use it. Since it gets them banned within a day on working days.

[ebon nacelle]

Thank you! @sand path

[sand path]

@snow thicket use wireless headphones.

[snow thicket]

there are those around me facing this situation @sand path

[sand path]

@rare abyss can you log into your account?

[patent pawn]

A chinese player using hacks

İ got record of doing him

How can i sent to supports?

[storm flume]

Hello, @patent pawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rare abyss]

@sand path no sir I can't the hacker disabled my account

[sand path]

Then your account is lost, unfortunately.

[stiff ginkgo]

Log in using second linked social acc

[rare abyss]

I can't the hacker changed its password and when I contacted Facebook they are not replying

[sand path]

And the second social media?

[elfin canopy]

Login via game center or Google play

[rare abyss]

I didn't connected with them

But I want that hacker will not use my I'd too

Can I stop him

[night cloak]

Better to contact the Facebook @rare abyss

[tranquil glade]

We didn't got points in crew challenge

[night cloak]

Crew challenge: Upto 18 matches, 3 per day, The best 8 will be considered.
@tranquil glade

[tranquil glade]

Ok we won yesterday 3 matches with more than 60 kills we only got 500 point why?

@night cloak
Ok we won yesterday 3 matches with more than 60 kills we only got 500 point why?

[sand path]

@tranquil glade add your best 8.

Or send it to me. I'll do the math for you

[lime juniper]

There is no way to undo or change the result, @foggy salmon. The system calculation is accurate.

[naive goblet]

Hello, could a moderator please contact me in a private message? It's urgent. thank you

[sand path]

Banned? @naive goblet

[rare abyss]

Facebook does not replying

[dense hedge]

Facing high ping issue after the 53mb update ☹️ even though the ping value would be under 100 the game lags and keeps teleporting as if the ping is more than 300

[proud bridge]

@lime juniper why then it shows us top1, and one person has top18

[lime juniper]

You can contact the customer service if you have additional questions in this regard.

[night cloak]

@dense hedge might be your internet issue

[foggy salmon]

@lime juniper if it accurate then how it let to play 19 matches, ugh

[dense hedge]

@night cloak I get ping of 4 in the speed tests, download and upload speeds of 50mbps

[lime juniper]

You can contact the customer service if you have additional questions in this regard.

[pallid spade]

any one help me.game freezing problem. pubg is so much freezing problem inside the game.

[sand path]

@dense hedge jitter?

[proud bridge]

@lime juniper due to game bugs, we are no longer able to get into the Cru Challenge semifinal, we are not to blame for the fact that we left the game before the plane, and it scored a defeat for us, although we took top1 and 30kills

[lime juniper]

I am muting you if you do not stop.

[storm flume]

You can contact the customer service via the game settings, @proud bridge and @foggy salmon. Refer to subpoint 5.3 in #faq for further instructions.

[sand path]

One of you failed to leave the plane. And that's a fact.

[polar marsh]

@brazen shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[foggy salmon]

oh this game, bruh

[night cloak]

@pallid spade make sure you do have enough memory in your device

[dense hedge]

No jitter, but only sometimes goes up to 40ms and that's the maximum

[proud bridge]

@sand path he came out with us

[storm flume]

You can contact the customer service via the game settings, @proud bridge. Refer to subpoint 5.3 in #faq for further instructions.

[sand path]

@dense hedge try changing DNS to 1.1.1.1

[dense hedge]

Used to have constant 20ms inside pubgm but after the new 53mb update it shows ping around 40 to 100 and game lags as if being played on 968ms

[pallid spade]

@night cloak yes i have enough memory. this problem happened recently like 2days. its happened more other people. please solve this and help us.

[dense hedge]

@sand path will try and let you know :)

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @pallid spade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pallid spade]

this is pubgm problem that"'s why i told this problem here.

@storm flume

[burnt bone]

algum br?

[night cloak]

@pallid spade lag happens to you either from your device or from the network

[storm flume]

Please do not use any other language aside from English in this channel, @burnt bone. Refer to #613267301243944960 for language channels.

[terse wagon]

My account is hacked

[night cloak]

Are you being able to login to the game @terse wagon

[inner jungle]

@sand path , if one of us did not go out before the flight, why then all four of us were allowed into the next map

?

[polar marsh]

@sage cliff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green vine]

@polar marsh i want to report a cheater

[storm flume]

Hello, @green vine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[pallid spade]

@night cloak its not lag problem. this game is atomistic freezing problem inside the game

[inner stag]

Hello , I want to unlink my account from twitter because my account in twitter has been hacked and the hacker enter my account in PUBG . What must I do ??

[bleak parrot]

Whoever had the idea to put up these skins instead of fixing the bug,glitchs,fps drops should be fired

And the hackers, almost forgot that

[night cloak]

@inner stag is there any other SM account linked with it

[inner stag]

Yes , facebook

[night cloak]

@pallid spade restart your device and make sure there's no background process while playing pubgm

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @inner stag. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Follow that faq

[river spade]

Hi , I have a problem with my voice chat audio. I'm unable to hear my teammates and they cannot hear me. I've deleted the game and repaired it twice and still no progress , used 3 different pairs of earphones and headphones and they problem still persists.

[night cloak]

@river spade if that happens you should restart the game. That's the only solution atm

[river spade]

I have been restarting it constantly.