questions

[vagrant onyx]

@scarlet breach

https://discordapp.com/channels/393088095840370689/481200416349224980/698037202394939432

[eternal arrow]

Have I Heard Right?? All Those Upgradable Gun Skins That Dismantle And We Get 1 Material Are In Crate?? And 3 Materials In Dismantle In Spin??? Is It True Please Reply

[vagrant onyx]

@eternal arrow yes its true

[eternal arrow]

@vagrant onyx Means M4 Fool Will Come In Spin Great

[sand path]

No info about that

[vagrant onyx]

@eternal arrow i cant say you its will come in spin the first m4 fool came in create not in spin

👍🏼

[eternal arrow]

😣 i need fool i nearly waited 1 year 🥺

@vagrant onyx yea but that time spin was not a system in PubgM

[sand path]

We don't know if it will be coming back.

[eternal arrow]

@vagrant onyx Just I Need Confirmation M4 Fool Coming Or Not 😣😐

[vagrant onyx]

@eternal arrow hopefully they bring it back
|| i dont want to sad you but we have not heard that m4 fool will come back||

[eternal arrow]

@sand path Ohh Okay..

Last Question How To Download Beta?? I Had Also Completed Survey

[sand path]

You need to be in a beta tester discord. To officially download it

[eternal arrow]

@sand path How to be there 😅😅

[sand path]

They'll contact you. If you are selected.

[eternal arrow]

@sand path okay

[main moth]

My game crashed and i cant rejoin and wtf is this bs, is there going to be compensation or is it going to be fixed within the next decade?
ruining my stats and ranking and just wasting my time in general so any information on this bug which literally makes the game unplayable for certain games?

I just lost 42 points in conquerer negating hours of progress because of an error

[inland plaza]

Why is there a 50mb update

[storm flume]

Please refer to this channel's pinned messages for further information, @inland plaza:

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[normal fulcrum]

@abstract wadi Is there anything we can help with?

[vagrant forum]

They died at 10/26 but the survival time shows 0.
Anyways, that's a bug so report it in #old

[normal fulcrum]

Ohh. Didn't notice that. Thanks for pointing it out @vagrant forum

[abstract wadi]

Oky

[normal fulcrum]

@abstract wadi Make sure to post the bug in #old and write the issue along with screenshot

[rotund trellis]

I got a quick question. Does anyone know if replay/playback is getting worked on?

[vagrant onyx]

@rotund trellis you mean death reply ?

[rotund trellis]

@vagrant onyx No, Like to rewatch the entire match like PC

[sand path]

Nope. That would be too much on mobile. @rotund trellis

But suggestions are welcomed in #old

[rotund trellis]

Ahh. Ight, Thanks

[polar matrix]

Got 2 questions

1. I got 57mb in-game update what that about?
2. I got 4 classic crate coupon in game mail says compensation what is that compensation about?

@mods do you know anything about these

[night cloak]

@polar matrix check pinned message

[polar matrix]

Really for that OK

[sand path]

I hope your queries were answered.

[polar matrix]

@sand path yeah thanks 👍

[inland lily]

Hello I need help with my game

It’s not a hack it’s a bug with my game

[normal fulcrum]

Can you explain the issue?

[inland lily]

I can’t enter games in tdm on NA server

It’s stuck on loading screen

Then says server timed out

[normal fulcrum]

You can report it in #old along with a screenshot

[inland lily]

Ok

[normal fulcrum]

Before that @inland lily , have you tried client repair?

[inland lily]

No how do I get that

Ohh is it when you logout?

[normal fulcrum]

Yes. Try routine repair

Game will download latest update once you perform a repair

[inland lily]

Ok

[night cloak]

Helllo

Help me

[dusky yarrow]

@normal fulcrum

Help

[night cloak]

Please do state the issue

[inland lily]

Nope doesn’t work

[dusky yarrow]

I m facing this problem for 10 times from the morning this has made my tier to diamond iv @normal fulcrum

[night cloak]

I use general Mobile gm5 plus, while playing, it constantly throws me out of the game. Is there anyone who can help me?

[normal fulcrum]

@dusky yarrow What's your region?

[dusky yarrow]

Bangladesh

[normal fulcrum]

@night cloak What's gm5 plus?

[dusky yarrow]

Bangladesh @normal fulcrum

Help!!

[normal fulcrum]

Have you tried client repair @dusky yarrow?

[night cloak]

@normal fulcrum My phone is called "general mobile gm5 plus"

@languid pasture this isn't the place for advertising

[dusky yarrow]

No

[gusty sigil]

@night cloak dmed you ser

[normal fulcrum]

@inland lily Oh. Than you can report it jn #old

[dusky yarrow]

After i updated the game of 57 mb my game is just bad

[night cloak]

@gusty sigil you could state the issue here

[autumn hull]

The audio quality i am getting in my bluetooth headset is better than the quality i am getting when i connect my aux cable
I don’t know why is this problem occurring in my ipad
I don’t want to use Bluetooth because the latency is too high

[night cloak]

@normal fulcrum can you help me

[normal fulcrum]

@dusky yarrow Please report it in #old

[polar marsh]

@gusty sigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn hull]

Can anyone help me here

[normal fulcrum]

@night cloak It has very low specs. You should try play pubg mobile lite

[lament lion]

@normal fulcrum everyone has been reporting the bug and trying a routine repair for the past day or so we’re all frustrated understandably we’re not upset at you but just the fact that it’s still occurring after a day.

[normal fulcrum]

@lament lion You're from which region?

[lament lion]

@normal fulcrum North America

[normal fulcrum]

@autumn hull Try changing your wired headset. Game has nothing to do with quality of audio. It's your hardware and equipment

[night cloak]

@normal fulcrum So if I buy a memory card, can it work?

[lament lion]

@autumn hull i would suggest cleaning your AUX port on your iPad make sure there’s no debris in there also

[normal fulcrum]

@night cloak Nope. 3gm ram is not sufficient

@lament lion Ok. Is it happening to all your friends?

[autumn hull]

Ok i will try that but @normal fulcrum i am using same headset for Bluetooth and aux and the problem occurs during i connect aux

[lament lion]

@night cloak it more so has to do with your devices internal specs if it does not have the proper processor or enough ram to run the game a memory won’t do much unfortunately

[night cloak]

@normal fulcrum @lament lionThank you for helping

[lament lion]

@normal fulcrum yes unfortunately for about 10 of us already the reports have been submitted and routine repairs done also. As well as re-downloading the app itself. We’re staying hopeful so I’ll let you know if things change as the might progresses

[autumn hull]

@lament lion one more thing that when i turn on voice chat, the quality even decreases more

[fickle cipher]

Any patch notes about today's update of 57mb?

[night cloak]

@fickle cipher pinned message

[lament lion]

Make sure your audio settings are not moved around either. Check your iPads audio settings are not anything out of the ordinary for you. Lastly try cleaning the AUX insert for your headset i recommend rubbing alcohol if you have any. Try a routine repair also @autumn hull

[night cloak]

@normal fulcrumI have one more problem, I switched to another phone, but on this phone it always sends warnings like "the server timed out, request timed out" and sends me to the lobby

[normal fulcrum]

@night cloak That happens due to unstable connection

[fickle cipher]

@night cloak thanks

[normal fulcrum]

@lament lion I'll forward your issue and it should be fixed soon

[lament lion]

I appreciate your help @normal fulcrum

[night cloak]

@normal fulcrum When I play I play with my brother when my connection is gone its not going

But my brother is not going

[normal fulcrum]

Something must be wrong with your device. Make sure your device system is up to date. If that doesn't help, best solution is to get it checked at a service center

[night cloak]

@normal fulcrum Thank you so much

[frozen schooner]

57MB update what is this for?? this game is becoming more heavier for my device!!!

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen schooner:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[frozen schooner]

why don't you remove Rage gear and payload mode from game no one play these modes!! those are useless!!

and please give us Survive till down mode!! Those are awesome!

[lofty tinsel]

What is new?

[night cloak]

@frozen schooner there are players who play those modes. Suggestions are welcomed in #old

@lofty tinsel check pinned message

[frozen schooner]

see pinned message @lofty tinsel

[amber cedar]

@night cloak which is the critic achivement bro?

[plain sandal]

Whats new update of 60 mb about?

[storm willow]

@amber cedar check inside achievements. It’s for providing ratings to outfits on game

[storm flume]

Please refer to this channel's pinned messages for further information, @plain sandal:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[amber cedar]

Ok

[worthy wigeon]

Anyone having problems entering matches? It will connect, then itll just stay on the loading screen until it changes saying something about the server

Even if i exithe game wait 30 sec and open it up, if i try to reenter the match, it does the same thing

[plain sandal]

So any moderator got ideanhow far is artic mode now?

[ivory raven]

@plain sandal Any way of recovering a hacked account?

[storm willow]

@muted egret you need to provide video evidences, otherwise use ingame report function as usual.

[normal fulcrum]

Hacked social media account @ivory raven?

[storm willow]

@plain sandal April 16 hopefully

[plain sandal]

Hmmm k thanka

Thanks*

[worthy wigeon]

I'll play 3 regular games through no problem, then suddenly it happens again

[ivory raven]

@normal fulcrum no my character. I can access the character but the hacker can also access it

[storm flume]

Please refer to this channel's pinned messages for further information, @plain sandal:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please refer to subpoint 2.5 in #faq for further information, @ivory raven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[worthy wigeon]

Well thanks for the "support". Ill try to reinstall the game

[ivory raven]

@normal fulcrum my character has two social media logged in. Fb and Twitter. The fb account is mine so in any way can the twitter account be unlinked from my character?

[normal fulcrum]

Read sub point 2.5 in #faq @ivory raven

[ivory raven]

Yes i have done that and it has been more than 90 days so that's why I'm bringing this up again

@normal fulcrum

[crisp sundial]

@ivory raven They will check on their own if the problem is genuine and replies you

Don't worry

[ivory raven]

@crisp sundial reply in-game?

[crisp sundial]

@ivory raven btw it is now not possible but if it we will tell you

[ivory raven]

Okay thanks

[rare thistle]

How long is the beta going on for ?

[normal fulcrum]

@ivory raven Resolution is delayed due to all this lockdown situations going on

@rare thistle You can ask questions related to beta program in beta server

[ivory raven]

@normal fulcrum oh okay
Thanks

[rare thistle]

Thank you @normal fulcrum how do i get there lol

[normal fulcrum]

@rare thistle You will get link to beta server in email you might have received to join beta program

[rare thistle]

Oh ok

[crisp sundial]

@rare thistleThe mail is already sended check the mail if you have registered your mail

[main moth]

My game crashed and i cant rejoin and wtf is this bs, is there going to be compensation or is it going to be fixed within the next decade?
ruining my stats and ranking and just wasting my time in general so any information on this bug which literally makes the game unplayable for certain games?
I just lost 42 points in conquerer negating hours of progress because of an error

[normal fulcrum]

@main moth Which device are you using? You're from which region? Did you get any error while trying to rejoin the match?

[main moth]

The game would be frozen on the loading screen with the progress bar never moving forward from a certain point

it affects any device and any region

its not my device or internet either

[normal fulcrum]

Let's not talk about "any" and talk about you

Let's try to solve this issue earlier? Can you answer my above question @main moth?

[main moth]

I have an ipad 6th gen 2018 and NA

I have a friend with iphone 11 who gets the glitch too

[normal fulcrum]

From NA region?

[main moth]

I am from australia and i play in the NA server

I have a friend from canada and mexico who had the same issue as well

Also several from the US

[thorny bolt]

Como puedo trabajar en pubg como designer

[storm flume]

Please do not use any other language aside from English in this channel, @thorny bolt. Refer to #613267301243944960 for language channels.

[dense veldt]

who is leader here please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dense veldt. Remember to read through #faq before asking questions in the support channels.

[magic kiln]

what is this

[thorny bolt]

How can have a joob in Pubg like designer

[normal fulcrum]

@main moth Understood. Since when you and your friends started facing this issue?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @magic kiln. Remember to read through #faq before asking questions in the support channels.

[main moth]

recently within 3 days

[polar marsh]

@dense veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@thorny bolt there is no such thing like this in here for now

[magic kiln]

oh i have one lol i was in a dune buggy and went off a tiny cliff landed on the wheels perfectly and blew up is that ok

[normal fulcrum]

@thorny bolt You can visit their official website and look there for a career

@main moth I'll forward your feedback and make sure the issue is solved soon

[main moth]

It better be because ive lost hours of work for nothing

[normal fulcrum]

@magic kiln You can report it in #old. Best if you have a proof

[magic kiln]

i know i wish i recorded it i usually only do when i have full battery but ye goodnight

[normal fulcrum]

@magic kiln You can record it in death replay if you missed it happening out of nowhere

[magic kiln]

where is death replay

that was alot of games ago

[normal fulcrum]

You can turn in on from basic settings in game. Death replay is not saved. You can see how you died in a particular match using that feature

[magic kiln]

and no i was the one driving lol

ok thx

i enabled it.

so can i view previous deaths or only the current match

[night cloak]

current match @magic kiln

[magic kiln]

ok

[thin halo]

@night cloak can i get 7 days suspension if i played 2-3 matches with a cheater even tho i reported him?

[sand path]

Depends on the system. @thin halo

[thin halo]

i see

[sand path]

If you were actively engaging

Yes can be

If your tier is high and you did it for rank push . Then you will be punished @thin halo

[thin halo]

i am actually in gold

[sand path]

Otherwise no problems

[thin halo]

i met him in randoms i just played 2-3 games

[sand path]

I see

[magic kiln]

what was he doing that was cheat 👀

[thin halo]

actually i have rp thats why i am worried my missions will be skipped

[night cloak]

its better not to play with someone who uses hacks

[thin halo]

Yep

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

[magic kiln]

you guys are developers of pubg?

[sand path]

Obviously No

[magic kiln]

thats actually what i thought, 2 people in general told me different

[copper knoll]

The game is running horrible rn tdm isnt working and neither is classic I lost points on a game I wasnt even able to play me and my whole team its ridiculous

[junior estuary]

How can I get a player id to report cheaters, if they didn't kill me?
To be specific, I ran across two guys very obviously teaming up in solo/fpp but I killed them both so all I have is a video. I tried searching theirs names, but they're using special characters.

[normal fulcrum]

@junior estuary You can get character ID of someone by clicking on report button while spectating

[magic kiln]

derdzz sounds like wifi issue, cox is having problems rn if you use that provider

[copper knoll]

It wasn't only me it was my whole squad smh @magic kiln

[magic kiln]

shows full bars yet disconnects on me as well

[normal fulcrum]

@thin halo Teaming up with cheaters willingly will get you banned regardless of your tier or ranks

[junior estuary]

@normal fulcrum
I couldn't spectate them, as I killed them.

[normal fulcrum]

@copper knoll You're from which region?

@junior estuary Nothing can be done in that scenario

[junior estuary]

@normal fulcrum
Okay, so is it even worth the time to report with the video? Or would it be the same situation for the person recieving the report?

[magic kiln]

go send the video to their email support if there is one

iv gotten someone banned from clash of clans that way

[normal fulcrum]

@junior estuary It's of no use without a valid character ID. Report will get rejected anyways

[junior estuary]

Ok thanks anyway

[opaque dawn]

What was that mini update for?

[crisp sundial]

@opaque dawn that maybe an update of anticheat system

@normal fulcrumwhats .pin

[opaque dawn]

Aight

[normal fulcrum]

@opaque dawn Check pinned message

[opaque dawn]

I know.

[crisp sundial]

😅

[still berry]

@normal fulcrum oh yeah John how are you?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @still berry. Remember to read through #faq before asking questions in the support channels.

[still berry]

Is it okay if I use gfx like bagt

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @still berry.

[shell scroll]

When linking my account in the game to the phone number, I can only add numbers for India, even though my country is Egypt, Can you help me ?

[night cloak]

@shell scrollyou can see an option to change country/region

[shy pasture]

Whats the 57mb update for?

[magic kiln]

he said probably for cheaters

[storm flume]

Please refer to this channel's pinned messages for further information, @shy pasture:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[magic kiln]

and how do i leave a crew

not a clan

[vagrant onyx]

@magic kiln you have press your username in the crew
and its should say leave crew

[magic kiln]

thx

[vagrant onyx]

Welcome

[magic kiln]

i dont see my name

its just 4 other people

[autumn hull]

@lament lion the problem still exists please help

[magic kiln]

why are these people in my crew section lol

[shell scroll]

@night cloak yes ..and i choose egypt

[vagrant onyx]

@magic kiln

than you not in the crew

Your crew leader than you can kick them

if you still didn’t get it send screen shoot
if you get it don’t send screen shoot @magic kiln

[magic kiln]

ok

[jolly knoll]

Hello all

[polar marsh]

@jolly knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange comet]

Hi, i am beta tester, when i logged with my fb account into the beta game, i got skin for akm. But I think it was for the global version. Or am I wrong?

Any help?

[night cloak]

@shell scroll hope you can now add your number

[vagrant onyx]

@magic kiln send screen shoot inside the crew
( you see the mark with ^ press that )

Its should there opening Crew

[magic kiln]

ok

[night cloak]

@strange comet did you get the skin while you were on beta version

[polar marsh]

@sullen merlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@magic kiln crews are locked during crew challenge.

[magic kiln]

idek what crew challenge is

[sand path]

You'll be able to leave as per your will when the challenge ends.

[magic kiln]

where do i look at the challenge

[sand path]

Top left, right of start button ,in the esports section. @magic kiln

[magic kiln]

ok

[strange comet]

@night cloak yes

[night cloak]

Ok

[strange comet]

And?

[magic kiln]

theres no time or challenges

sorry im new to the crew thing i never payed attention to if

it

[bold oxide]

why i not can send him popu ?

[strange comet]

@magic kiln it should have time

[magic kiln]

he blocked your account

[bold oxide]

also im not blocked

no im not blocked from him

[magic kiln]

how do you know

[strange comet]

@magic kiln log out of the game, and press repair the game

[magic kiln]

idek where all that is either

repair game

[strange comet]

Wait..

[bold oxide]

i know bro its my friend and i look the block list its empty

[magic kiln]

the block list is when you block them

they have you on their list

[bold oxide]

i look it bro its empty

[magic kiln]

oh ok

[bold oxide]

slov ?

[strange comet]

@magic kiln9

Do you see it o the right?

[magic kiln]

i see

i think it needs it alot lol

i just spammed it while loading in does that do anything

idk how to log out

[strange comet]

Go to settings

[magic kiln]

ok

[strange comet]

And you have, down on the left button for log out

[sand path]

@magic kiln your crew didnt register/verify for the challenge.

[strange comet]

i just spammed it while loading in does that do anything
@magic kiln no haha

@sand path oh yes, that can be too posiblity

[sand path]

That is it.

@strange comet beta and global databases are different.

[magic kiln]

so in the screenshot i sent you, there should be a time?

[sand path]

@magic kiln your crew didn't register for the challenge.

[magic kiln]

ok

so i can leave the crew

lmao

[strange comet]

@sand path yes I know but it is normal that i got akm skin while I were in beta? And while I was logged with fb account?

[sand path]

Yeah you can use that skin in future beta versions too

Unless it specifies that the item will be mailed to your account.

[strange comet]

It was mailed

@sand path I got it via mail, and now what, I am not wrong or?

[sand path]

Mail in global? @strange comet

Then you get to keep it.

You do get rewards in for testing beta in global.

But they are usually coupon scraps.

On rare occasions. You get good things.

[strange comet]

I got it while I was in beta version, logged with my fb acc

Via mail

[sand path]

Check your global if it has been mailed there. @strange comet

If not

[strange comet]

It has not, I checked

[sand path]

It's only for beta.

[strange comet]

Oh okay

Thank you for help

[quartz crest]

@sand pathHello PUBG Mobile officials I found a game vulnerability

[sand path]

You can dm me @quartz crest

But I'm no official

[quartz crest]

i don't use instagram

[night cloak]

Who mentioned instagram?

[quartz crest]

aren't you authorized

I need someone authorized

[dapper cargo]

the textures are messed up

[bold siren]

It can happen sometimes.

[dapper cargo]

can i fix it somehow?

[bold siren]

Maybe repairing could help if it happens a lot.

[quartz crest]

@bold siren

[bold siren]

Yes?

[quartz crest]

are you authorized

Hey

[bold siren]

What’s the issue?

[sand path]

Dm me on Discord. @quartz crest

I'll pass it on, if its important.

[quartz crest]

Hello PUBG Mobile officials I found a game vulnerability

[dapper cargo]

@bold siren it was the first time

so i guess it repairs in time?

[quartz crest]

there is a wrong place in the game

I'll tell you the game deficit for UC

@sand path @bold siren

[bold siren]

For UC? What...?

[quartz crest]

Yes

I'll say it for UC @bold siren

[sand path]

No need

[quartz crest]

are you sure

a really good game deficit

@bold siren @sand path

[night cloak]

@quartz crest could you explain that

[shell scroll]

@night cloak no even if i choose the country egypt ..still i can not linking my phone number .. i can link only indian numbers ..

[sand path]

Is your account banned? @quartz crest

[quartz crest]

you go somewhere and nobody can shoot you @night cloak

[sand path]

Amusement park ride. Ik @quartz crest

[night cloak]

@quartz crest without telling the issue we can't help you

[quartz crest]

No

[sand path]

@night cloak he wants UC for reporting a bug

[quartz crest]

@sand path

[night cloak]

@shell scroll do a routine repair

[robust lance]

There is any chance to use Twitter to links account

[shell scroll]

@night cloak ok

[night cloak]

@robust lance you can link your pubgm account with Twitter

[quartz crest]

@night cloakI can send the video to you privately

[verbal sparrow]

tell me best sensitivity for pubg mobile

[night cloak]

@quartz crest yeah

54 mb update ? Today i receive. Why ?

[bold siren]

There’s no best sensitivity, everyone prefers different settings, @verbal sparrow. I recommend you to join a training mode and try out the different settings and suit yourself.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[verbal sparrow]

@bold siren whts uh but?

[bold siren]

?

[verbal sparrow]

@bold siren sensitivity?

[bold siren]

What do you mean?

[verbal sparrow]

@bold siren are you playing pubg?

[night cloak]

Head towards the training mode and try different sensitivity @verbal sparrow

[verbal sparrow]

okay

i tried it but i cant satisfied

[dreamy kayak]

I got an update of around 77 mb on my IOS. Can anyone lemme know what are the changelogs?

[onyx cairn]

check the pinned messages!

[wraith nymph]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wraith nymph. Remember to read through #faq before asking questions in the support channels.

[iron basin]

No one asks for new modes fix your game first

[night cloak]

How can I repair my game because I’ve found a real glitch/bug with my 6x scope and I want it repaired I’ve repaired the app 3 times from the log in screen but I dint know what else to do ? Any suggestions

[iron basin]

I seriously thought this 57mb update would fix the screen freeze issue but alas it's not

[round horizon]

About new spring event there is no mission with uc soon
Like spend 30 uc to get one hammer for free? Because in previous hammer event(in season 9) free to play players can't get all rewards

[neat void]

H

The new update is so broken. The game lags on my Note 10+

[normal fulcrum]

What's your regoion?

[neat void]

Asia

I usually have around 50ms ping. So it's definitely not the network.

[normal fulcrum]

You're playing on Asia server?

[neat void]

Yes.

[frozen helm]

anyone know how to install gameloop on drive c and fixing 98% loading issue?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @frozen helm.

[atomic wadi]

Can anyone tell me how can I download upcoming beta version

[river holly]

When will they add back the rain mode in erangel ?

[night cloak]

Does PUBGM notice that 97% of all duo matches in North America and South America are infested with hackers??? Litterly I can’t even begin to express how annoying it is to play this game at this point... it’s frustrating dealing with these hackers and still they come more and more.... will PUBGM ever fix this???

[river holly]

Same

[unborn steppe]

Why my friend has this deal and I don’t ? Even tho we from same region and all

[river holly]

@unborn steppe which religion ?

Region₹

[unborn steppe]

Middle East Kuwait

[river holly]

I guess its only available in india

Maybe your friend has changed the region to india

[unborn steppe]

Wtfffff how he nvm how to change the India then

[river holly]

Settings

[dapper cargo]

I usually have around 50ms ping. So it's definitely not the network
@neat void it's bc the network is used by too many people bc of the quarantine thing

[unborn steppe]

I don’t have that option

[elfin canopy]

@night cloak You can report the hackers via in-game-report system or if you've additional evidence such as video, you can report at #cheater-reports .
Have a good day:-)

[unborn steppe]

@river holly

[night cloak]

Honestly... I report them all the time but that doesn’t fix the “ROOT” of the problem... these hackers are very consistent and many of them who don’t stop and will never stop hacking. I’ve been playing PUBGM since the game litt came out and I never seen a single season where their was no hackers. Every single season their are hackers and always will be hackers because PUBGM hasn’t fixed the root yet.... idk why but these hackers are making me not want to play this game anymore tbh

[elfin canopy]

And yea there are alot of hackers these days. I'm sure the developers team must be looking for a solution to tackle this.

[night cloak]

If PUBGM wasn’t as good as it was, it would of died out by now. Luckily the game has a good model structure otherwise it would of been a rip by now... it’s sad a good game go to waste by these hackers... it’s difficult enjoying a game where people cheat

It’s like competing in the olympics against a cheater?? What’s the point in competing anywhere where cheaters are presents. It’s disgusting and an abomination

I’ve lost crew challenge 3x to hackers.... now I’m in crew challenge against hackers AGAIN this SEASON IN SEASON 12.... again, hackers.... like seriously

It’s disgusting

[haughty cypress]

well the root of the problem can never be solved tho, technology always advances, that means hacking techniques too

[night cloak]

I guess hackers can hack the CIA AND FBI?

[haughty cypress]

basically what im saying is that what you are asking for will never happen, no matter how hard anyone tries

[night cloak]

Maybe you guys could continue this in #pubg-mobile

[haughty cypress]

nyan pyan

[night cloak]

It don’t matter what I say about these hackers, I believe the hacker community has overpowered a multi billion dollar company smh

Like I said, hackers have ruined the game and it’s been years that nothing has been fixed. Nothing

[polar marsh]

@dreamy wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How can I repair my game because I’ve found a real glitch/bug with my 6x scope and I want it repaired I’ve repaired the app 3 times from the log in screen but I don’t know what else to do ? Any suggestions

[vagrant onyx]

@night cloak if you have screen shoot of the bug or video

refer to #old

[unborn steppe]

Why I don’t have region thing ? And how can I change to a region ?

[vagrant onyx]

To help improve the game and fix the bug/glitch @night cloak

@unborn steppe European account does not have the change region

[unborn steppe]

But I’m from Middle East

[polar marsh]

@hazy kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@meager viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[novel dock]

yay

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @novel dock. Remember to read through #faq before asking questions in the support channels.

[hot pilot]

Hello

[polar marsh]

@hot pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow steeple]

Help me guys

I swear i was not hacking

I just plsy good and I got 18 kills in a match

[polar marsh]

@hollow steeple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@hollow steeple whats that icon on the screen 🤣

[neat void]

@neat void it's bc the network is used by too many people bc of the quarantine thing
@dapper cargo this is actually a nice reasoning. TY

[hardy temple]

@sand path

I did all the process and they replied like this is my steps correct?

[sand path]

Yes

Wait for their reply.

[hardy temple]

How do they know to stop the Google access

@sand path?

[sand path]

They will make it like noone will be able to login from googlr @hardy temple

Ever

[hardy temple]

@sand pathbut how they know to stop google what if they make Facebook not able to login

[sand path]

You said Facebook is the account you can use

[hardy temple]

Yes on no.2

[sand path]

They're not that thick. They know what they're doing... they'll be careful.

And you also specified google is not yours.

[hardy temple]

Yes

See once

[nova bloom]

My new social avatar is not getting updated i hv tried many times

[bold siren]

When did you change it?

[nova bloom]

Today morning around 6-7 hrs frm now

[bold siren]

It can take some time, please wait patiently, @nova bloom.

[nova bloom]

Okay thanks for the help

[crude breach]

I can't change my profile photo for three weeks. My profle is linked to the twitter. HELP PLEASE!

[night cloak]

Maybe try again @crude breach.

[crude breach]

I tried it so many times but it did not work

[foggy notch]

Game's not opening

[bold siren]

What does it say, @foggy notch?

Can you try repairing the client on the login screen, @crude breach?

[foggy notch]

@bold siren unable to connect to the server

[crude breach]

@bold siren I did. I deleted and reloaded the game

[bold siren]

Can your friends see the profile picture, @crude breach?

[crude breach]

no they can't see ever

[sand path]

twitter is having issues lately, try login through another social media. @crude breach

[crude breach]

I just can use twıtter. ı can't logın another socıal medıa

[sand path]

well, we've had users coming with the same issue with Twitter pfp not showing up.

[night cloak]

Are players really getting banned through #cheater-reports

@night cloak yeah they do get banned

😔 I experienced a hacker got video too

3/4 players were hacking

[pearl elk]

Hallo everyone
I lost my account, can someone help me?

[night cloak]

Read the pinned message on #cheater-reports
Upload it on ytube and post the link and all info

@pearl elk contact in game customer care

[vagrant onyx]

@pearl elk lost account mean hacked or banned ?

[pearl elk]

I have tried no one responded here

No, I just forgot my email

[vagrant onyx]

Ok

[pearl elk]

I was a link on Twitter and I lost it, I can't remember it

can you help me?

[night cloak]

U can try asking twitter 🤔for ur id

By forgot password

[vagrant onyx]

@pearl elk contact twitter support and till them if possible to look for your account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @pearl elk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pearl elk]

I never remember this email is the problem I lost when I lost my phone data

I just created the email for the pubg game

[vagrant onyx]

@pearl elk why you didn’t safe the info have you used fake info ? Or fake email ?

[pearl elk]

Well, you can't help. I can tell you what I last bought a game, what I played, and what I did. I'm not lying to my friend. It's my account.

If I lose my Twitter account, my account must be on an existing game like clash of clans

[bold siren]

Well, we can’t help you with that here, @pearl elk. Did you link your account with another login method? Or you just had email as your only option?

[polar marsh]

@pearl elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quasi crescent]

My game crashes and black screen device k20pro

Help

[bold siren]

Which region, @quasi crescent?

[quasi crescent]

@bold siren India Asia server

[bold siren]

Please refer to this message, @quasi crescent:

https://discordapp.com/channels/393088095840370689/481200416349224980/690289170799001661

[old violet]

@quasi crescent you need a new phone

[quasi crescent]

It redirect me back here

K20pro 855 processor and 6gb ram what else I need @old violet

[old violet]

Samsung S10 or Huawei P30

[quasi crescent]

Ohk but don't optisme game

[bold siren]

@quasi crescent:

If you are experiencing more crash issues after update 0.17.0, please make sure to contact the customer service in-game, and use keywords such as as "crash" in your message. In-game reports will automatically provide useful information to the development team. As long as a keyword similar to the one above is included, the customer service team will easier be able to locate the feedback. While you might not receive a response, your report, along with reports from other players that experience the same issues, will greatly help the team look further into the situation.

[quasi crescent]

Keep introducing news skins and and new bugs

[gray wagon]

Türk varmı

[storm flume]

Please do not use any other language aside from English in this channel, @gray wagon. Refer to #613267301243944960 for language channels.

[old violet]

Hola

[polar marsh]

@gray wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quasi crescent]

Tell me some fix

[sand path]

North America? @ocean hawk

[ocean hawk]

Yes .

Two time it happen

And I’m ranking in solo

[sand path]

#old @ocean hawk and if you have the 0:00 survival time screenshot. Post that too.

[sand path]

In #old

[old violet]

@lime juniper Can you do somethingm
?!!!!

[sand path]

The issue has already been reported @old violet

Same?

[ocean hawk]

I am disappointed this is happening

I work hard for points

And losing it for nothing .

[red thistle]

I want help about crew challenge

[sand path]

This has been forwarded to the devs. We just need the numbers in #old @ocean hawk

[red thistle]

Crew Points are not counting

[ocean hawk]

Would they compensate us by making the matches not count ?

[sand path]

@red thistle best 8 are counted. You might be adding all the matches.

[ocean hawk]

I hope they compensate everyone by making it not count

[red thistle]

No

[ocean hawk]

That would be nice

[sand path]

#old

[old violet]

@night cloak CAN YOU READ THIS? ITS A SERVER PROBLEM THANKS

[sand path]

@old violet please refrain from using excessive caps

[ocean hawk]

I have 40 ms

[red thistle]

@sand path Can u help me out plz

[old violet]

@sand path sorry my bad

[sand path]

@red thistle send me the best 8 matches. I'll add it up for you

[red thistle]

Thats crew challenge not pmco

All matches will be counted

[sand path]

See pinned messages

[red thistle]

I don't understand

[sand path]

Best 8 are counted @red thistle

[red thistle]

Can u please explain @sand path

[ocean hawk]

I’m scared to play pubgm now

[red thistle]

From all?

[sand path]

Yeah

[ocean hawk]

What happens if I play

[abstract wadi]

Yep

[ocean hawk]

And it happens again

[red thistle]

What about hackers

They are killing me

[sand path]

I would hold up on playing. @ocean hawk

[ocean hawk]

:((

I hope they devs see this as soon as possible

Very soon

[round horizon]

There is no uc missions on new egg event?

[sand path]

@red thistle you can see #cheater-reports we have banned around 30 crew challenge hackers in 24 hours through this server

[round horizon]

Like spend 30 uc ans get a hammer

[red thistle]

@sand path I can give you proof of hackers

I have video

Ok

[sand path]

Upload a short but clear evidence on YouTube too

And send the link

2mins is fine too

@round horizon #old

[round horizon]

This is not a bug

So i write it here

[red thistle]

@sand pathMy device was reset and i lost it

[sand path]

It's a feedback. @round horizon

[red thistle]

😩 😩

[sand path]

Next time then

[red thistle]

@sand path I have sended u frnd req

[sand path]

My dm's are open.

[wheat aurora]

what if pubgm was on the nintendo switch lol

[night cloak]

Is there any way to Send UC to my friend's account without putting Credit card?

@sand path

[covert mason]

Hello, what is this 50mb update about?

[night cloak]

@night cloak you can use midasbuy, or if your friend is a Google play user, you can gift him/her recharge codes of whatever amount you want.

It's about the preparation of next update @covert mason. Which will be released in mid-late April.

@night cloak are there trustly Webs when i can put credit card?

Where*

only trusted site for buying UC is midasbuy at the moment.

[graceful current]

From where can I block hackers??

[polar marsh]

@graceful current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@graceful current use #cheater-reports and provide a youtube link for evidence where you've uploaded the cheating.Mention their player id and numeric identification in the game.

[storm flume]

Hello, @graceful current!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[covert mason]

@night cloak thank you

[quick lichen]

where can I reach the department in charge of monitoring Crew Challenge?

[sand path]

@quick lichen your issue has been forwarded.....they are looking into BuPro .

[glossy stone]

What to do with cheaters should we also play with cheats or what ???

[quick lichen]

@sand path Thank you, also can I give you 5 more teams

[sand path]

@glossy stone see #cheater-reports, you may report cheaters as per the format in pinned message in that channel.

@quick lichen post them in #cheater-reports with video evidence. Thank You

[quick lichen]

Their players were banned but their team still able to play Crew Challenge NA FPP

[sand path]

Let them look into the first one.

Post them in #cheater-reports with IGN and UID in text @quick lichen

[quick lichen]

@sand path can you instead tell them another team (BuPro is not longer on leaderboard)

[sand path]

Looks like they removed it?

[tranquil viper]

@sand path @storm flume SERVER PROBLEM NA.
NA server is not responding, it wouldn't let me in the match past the loading screen. Many other players are facing this issue, I checked on the discord.
I lost -27 points because of this Server issue which wouldn't let me enter the match.
Please compensate, I need my points back. As it is it is very difficult because of all the hackers. Not this now.

[jolly juniper]

👍 👍

[night cloak]

?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[cosmic gazelle]

Any update on 77 mb update and compensation?

[night cloak]

check the pinned message @cosmic gazelle

[steep hemlock]

I said something else

[sand path]

You can report cheaters in #cheater-reports ,following the format in pinned messages in there. Video evidence is mandatory. @steep hemlock

[steep hemlock]

I couldn't make the video evidence but i have screen shot

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @oak sluice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @steep hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sand path]

Use this then

[steep hemlock]

Look at his rank and kills

@sand path what if i report him by like 4 or 5 people

[sand path]

If he's cheating he will be banned.

[steep hemlock]

Yes he was using wall hack @sand path

[sand path]

Report in game or use the link. Thank You

[steep hemlock]

I was playing with crown and conqueror players and he is bronze so you guys Should think something

[storm flume]

You can contact the customer service via the game settings, @steep hemlock. Refer to subpoint 5.3 in #faq for further instructions.

[steep hemlock]

Btw thanks for the assistance but you guys already deleted my report in report channel

[sand path]

You need to follow the format and provide video evidence. @steep hemlock

No video evidence, No party

[quiet mirage]

Can someone explain to me why u randomly get updates that are roughly 50 MB? Is it just bug fixes?

[blazing saddle]

Hello, @tranquil viper! We are sorry to hear that you are facing such issues. The Customer Service team would love to look into your issue, have you contacted them yet? They are available through the game, or at [e-mail].

[night cloak]

@quiet mirage Check pinned message

[polar marsh]

@warm heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tranquil viper]

@blazing saddle I've contacted in game support, I got a very generic message along the lines telling that my internet is at fault. Which is absolutely not true, many other players are facing this. I'll get in touch with them via email. I'm pretty sure I won't get any response. Thanks tho.

[mellow meteor]

Bruh , My game freezes every match and i have to enter again and once i am entered it says match has over EVEN THOUGH my teammates tell me i AM STILL ALIVE.

any fix for this shiz? @sand path @blazing saddle

I was in Ace Tier 11 now in Ace Tier 9 , thanks

[blazing saddle]

@mellow meteor Go to the login screen and click Repair Client.
Game crash/freezing issues may be due to client sided issues or network related issues and sometimes, due to poor network connections, the game may kick you out of the lobby when you restart the game while the match is going on.
Kindly contact the in-game support for further information.

[red thistle]

@blazing saddle can u please explain about crew challenge

My points are not counting

[mellow meteor]

alright , thankss @blazing saddle

[sand path]

@red thistle as I said, best 8 matches are counted.

[storm flume]

Please refer to this channel's pinned messages for further information, @red thistle:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[red thistle]

@sand path why this happened?

[stiff ginkgo]

The problem is with network
Yeh match won't start :(
So I do is match with cellular data then switch to wifi

[sand path]

It's always been like this. @red thistle

[stiff ginkgo]

If I start with wifi it stuck on loading screen

[night cloak]

Those are the rules @red thistle

[red thistle]

@sand path No it wasn't

[normal fulcrum]

@stiff ginkgo Try client repair

[red thistle]

Only this Season

[sand path]

Has been since the beginning. @red thistle

[stiff ginkgo]

Everyone problem
One solution repair client -_-

You think I'm fool?

I've done that a lot of times

[normal fulcrum]

Have you tried by selecting all options?

[stiff ginkgo]

Uninstall and installed back

I'm not a fool dude -_-

[normal fulcrum]

Understood

If the problem is still not solved, you can report it in #old. A proof along with the report will be best

[stiff ginkgo]

I've reported the frame drop issues , when too many enmies are around

Nothing happened

[normal fulcrum]

Ehen you report something, it takes time to solve the issue.

[stiff ginkgo]

I reported this way back long :(

I play custom /esports
And this thing irritates alot

Don't you yourself face them ?

Oh yeah you have a high end device

[inner moss]

Is today's crew challenge for top 20 only?

[sand path]

Nope @inner moss ,18 matches can be played in total.

[shy pasture]

I can stream an 480p video on YouTube without any problem, BUT I CANT EVEN LOAD PUBG, THE PROBLEM IS WITH THE GAME NOT MY INTERNET

[frigid depot]

I feel like I'm cheating. I use rendering effect (maloptimisation) of the game to spot enemies. @stiff ginkgo

[stiff ginkgo]

Everyone does that

[sand path]

Discussions to #pubg-mobile

[frigid depot]

@sand path no I have a question

[sand path]

Yeah?

[frigid depot]

What was the last ≈ 56 mb update about?

[storm flume]

Please refer to this channel's pinned messages for further information, @frigid depot:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[shy pasture]

@sand path is 0.18.0 coming this month?

[storm flume]

We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.

[frigid depot]

@sand path what was the last update for?

[storm flume]

Please refer to this channel's pinned messages for further information, @frigid depot:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[frigid depot]

Does it fix specific stuff?

[sand path]

As the pinned message states

Preparing for future stuffs.

[frigid depot]

I dont see that pinned message

[sand path]

The update was for preparing for the Arctic Mode and Ranked Arena Team Deathmatch which will launch in mid-late April, those who didn't get it, will get it in the future. The compensation was related to the critic achievement

[stiff ginkgo]

Useless things first
Bug fix later 😱😂

[signal vortex]

hello, I installed the game and I have a high ping. It is not a problem on my internet because in other games the ping is normal, I have already uninstalled and installed it again and did not fix it. In the lobby it shows 16ms

but in the match 260ms, 300ms

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @signal vortex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

Is there anything else you need help with? @stiff ginkgo

[stiff ginkgo]

Yeah how to get no lag ?

[normal fulcrum]

Upgrade your device

[stiff ginkgo]

😂

[normal fulcrum]

If there's nothing you need help with, you can move to discussion channels

[stiff ginkgo]

I do need
The game always lag

Like freezes suddenly and fps drops

[normal fulcrum]

That's not a problem with game. I gave you a solution. Upgrade your device. If that's not possible than try pubg mobile lite

[stiff ginkgo]

Pubg lite is for noobs

[normal fulcrum]

Avoid asking same question again and again and kove to discussion channels if you don't need any more support

[stiff ginkgo]

The game soetimes freezes and then no response from the game
I remove it from recents and restart it
Why does that happen ?

[signal vortex]

even using the dns changer it continued to ping high in matches, making it impossible to play

[stiff ginkgo]

@signal vortex I get stable ping around 20-30

[normal fulcrum]

Ask your isp tp change your dns

@signal vortex

[stiff ginkgo]

Either prob is with network

[signal vortex]

my ping used to be 20ms

not a problem with my internet, in other games I have a ping of 20

[stone salmon]

Is there any way to fix ingame vc glitch other than restart in every freakin match?

[stiff ginkgo]

Nope :(

[normal fulcrum]

Due to lockdown, number of users have increased. Because of that, network is kore congested and slowed down

[signal vortex]

this happened right after I reinstalled the game, because it was crashing a lot :(

[stiff ginkgo]

And i Still get BOTS

😂

[normal fulcrum]

@stiff ginkgo Don't reply if you don't know the answer. And move to #chat. Consider yourself warned

[stiff ginkgo]

That's true
Even now I get bots (ace 9 Star)

So hard to rank push with a sd 636 😔

[night cloak]

To #chat / #pubg-mobile @stiff ginkgo

[stone salmon]

dude keep your opinions outta here 🤦

[uncut badge]

Did anyone know when is the Arctic mode is coming?

[stone salmon]

Anyone got my answer?

[storm flume]

We currently do not have a specific release date for the upcoming update, @uncut badge. Once we do, we will publish further information in #news.

[uncut badge]

Ahhh. Ok

[quasi crescent]

Any fix?

[vagrant forum]

@stone salmonThere is no other way currently to fix that mic glitch, you just gotta restart

[normal fulcrum]

@quasi crescent Can you state the issue?

[night cloak]

@stone salmon right now the only solution is restarting. Or else try a routine repair and check if the problem got fixed

[stone salmon]

hmm ok

[stiff ginkgo]

It dosent happend frequent
Like after 2 games mic glitch
Or sometimes dosent

[quasi crescent]

@normal fulcrum while landing this happens screen goes black and game crashes everytime every map

Device k20pro android version 10

[normal fulcrum]

I have the same device and I have never faced such issue. Is there any app you're using while playing the game? Streaming app or screen recorder

[quasi crescent]

@normal fulcrum nope please any fix i am not able to play and even done reinstalling

[normal fulcrum]

How much space do you have in internal storage? Is the ram loading heavily?

[quasi crescent]

@normal fulcrum 92 GB free and Ian not sure about ram

Ram*

[vagrant forum]

Tried restarting phone?

[quasi crescent]

@vagrant forum yes even put the game in game driver from developer options

[normal fulcrum]

Make sure enough ram available. Once ram gets overloaded, app with most usage is force closed by system

[quasi crescent]

@normal fulcrum should I change the standard limit from developer options?

[normal fulcrum]

If you're using game turbo, try running without it to see if it changes anything

[sand path]

@quasi crescent I would suggest factory resetting your device.

[quasi crescent]

@normal fulcrum then touch issue occurs while not using it

@sand pathyes I think is the last option

[normal fulcrum]

@quasi crescent You can, but if you keep it too low and have multiple background running apps, your game might get closed if minimised or while receiving a call

[quasi crescent]

I should try changing standard limit of processes

[normal fulcrum]

@quasi crescent Palm touch?

[quasi crescent]

@normal fulcrum yes :(

Suddenly lows upwards @normal fulcrum

Looks*

[stiff ginkgo]

That's best

[turbid bough]

Hi

[stiff ginkgo]

Factory reset solves most issue

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @turbid bough. Remember to read through #faq before asking questions in the support channels.

[tender comet]

@stiff ginkgono restarting does

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[quasi crescent]

@tender comet ohk I will give it another whirl

[stiff ginkgo]

Even playing at 100% battery makes difference in smoothnes

[quasi crescent]

@stiff ginkgo there is no lag see my issue

[tender comet]

Try clearing your cache, uninstalling unwanted files

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[normal fulcrum]

@quasi crescent Well there's a chance latest update to game turbo is not installed properly. Try client repair by selecting all options (have to download all maps and resources again). Try clearing device cache. Try reinstalling game turbo

[tender comet]

Is game turbo an app

[stiff ginkgo]

For redmi phone's
Yes

[normal fulcrum]

It is an inbuilt game function for k20 series

[tender comet]

Oh

Which i had it

[quasi crescent]

@normal fulcrum how to reinstall game turbo?

[stiff ginkgo]

Each phone has some kind of game booster

[tender comet]

How do i find mine

[normal fulcrum]

You can uninstall the updates from device settings and install the update from system apps updater available in device settings

@tender comet @stiff ginkgo #chat

[turbid bough]

My account has hacked by someone please hell me

[quasi crescent]

@normal fulcrum ohk I will try thanks for help :)

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @turbid bough. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cosmic gazelle]

Hi, I play that well with game and sound sense that people are calling me a hacker in All chat when they die and telling all to report me.
I dont hack or use any 3rd party apps whatsoever or that spectate hack.
In that case, if someone is reporting me,will I get banned for no reason?

[quasi crescent]

@normal fulcrum I will talk to you when i see my problem is fixed

[normal fulcrum]

Sure. Ping me if it is solved or not

[quasi crescent]

@normal fulcrum ok thanks

[sand path]

@cosmic gazelle you wont get banned if there are no anomalies in data.

[cosmic gazelle]

@sand path cool thanks :)

[quasi crescent]

Where is the option to uninstall updates of game turbo @normal fulcrum

[stiff ginkgo]

Find game turbo

[turbid bough]

My account has hacked by someone please help me!

[sand path]

Can you log In to your account? @turbid bough

[turbid bough]

i can’t login! @sand path

[sand path]

If you cant login, then the account is lost.

Unfortunately

[spring void]

Still you may try contacting ingame support or the social media accounts support which was lost

[polar marsh]

@still herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frigid depot]

My region is some how has been set to German and when I try to change it to Sudan (where I live now) it says "Parameter Error" on top of the screen. Help?

And it never change. It is happening for a long time now.

[sand path]

It might be happening because pubgm is restricted in your region? @frigid depot

[frigid depot]

Is it?

[sand path]

You did say once?

[tender comet]

I just hopped on to a game and it lagged bad and I've never experienced it before

[frigid depot]

Yeah.. I mean by pubg Corp?

[sand path]

I'm the one asking question atm

Was it restricted in the past?

[frigid depot]

It is restricted till now

[sand path]

Yeah so, how do you bypass that ?

[frigid depot]

DNS changer

[sand path]

Let me guess, it shows VPN connection in background?

[frigid depot]

No

[sand path]

You sure ?

How do you active dns?

Let me be straightforward, The dns you are connecting to, to bypass that restriction is of that particular country ...that's why it shows different regions.

[frigid depot]

It doesn't connect to German tho

I have no idea where it connects to

[sand path]

That's where it connects to.

[frigid depot]

No it is not a German server. I'm pretty sure

[proven scaffold]

@frigid depot Google search what's my ip address it will show you where you are connected atm

[frigid depot]

@proven scaffold OK

[sand path]

With the dns on @frigid depot

[distant island]

After last update yesterday my iphone 6s get so hot 🥵 anyone know why!!?

[graceful epoch]

hello, i have a serious problem that anyone can see my id through popularity..
also i have people i dont want them to show on my popularity..
i have send u alot of messages about this issue..but unfortunately didnt get any respond
i wish u can do something about that

[proven scaffold]

@sand path can you provide me info about security check up for crew challenge qualifier match. My friend is asking

[sand path]

Go to settings and disable Allow others to see popularity @graceful epoch

[graceful epoch]

i kno that

i dont want to see them on my popularity

[amber cedar]

Sometime when i click on back button of my device while in match in single tap it takes me to login page then again i login and enter match. Why this is happening? @sand path

[knotty dagger]

@sand pathpan

[graceful epoch]

even when hidden

[steel dust]

?

[polar marsh]

@steel dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@graceful epoch not working?

[knotty dagger]

H,

M account has been hacked

[amber cedar]

Sometime when i click on back button of my device while in match in single tap it takes me to login page then again i login and enter match. Why this is happening? @sand path
@amber cedar @sand path

[sand path]

@proven scaffold all the public information is available on reddit.

[graceful epoch]

nayan any help about my suggestion?

[sand path]

https://reddit.com/r/PUBGMobile/comments/fs1zje/season_8_crew_challenge_security_update

@graceful epoch disabling it doesn't work?

[graceful epoch]

@sand pathany help ?

[proven scaffold]

@sand path thanks

[graceful epoch]

nope

[polar marsh]

@knotty dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[graceful epoch]

i want to hide some of them not all

and also i want to block people from viewing my id profile

sorry... personalty

[sand path]

Hiding some is not available, either you can hide all or show all

[amber cedar]

Sometime when i click on back button of my device while in match in single tap it takes me to login page then again i login and enter match. Why this is happening? @sand path
@amber cedar

[night cloak]

Change my name to TGツSpinXe please.

[graceful epoch]

i want to report this problem maybe somthing can do with it

[sand path]

#old @graceful epoch

[night cloak]

Who tagged

[amber cedar]

@sand pathwhy u r ignoring me?

[graceful epoch]

thank you my friend u r great

[sand path]

@amber cedar dont press the back button then?

[graceful epoch]

@amber cedarrespect:) 🌹

[thick barn]

Hello can anyone help me Please ? My account is connected with Facebook and Game Center from i phone, how can i delete the connection with the Game Center ???

[night cloak]

Wow thanks

[amber cedar]

How its happening but only in one click ?

[graceful epoch]

@sand path respect🌹

[sand path]

@amber cedar device?

[amber cedar]

Realme 6 pro @sand path

I think its a bug @sand path

[sand path]

No, you can disable back and so keys in the inbuilt game launcher of your device. @amber cedar

[amber cedar]

There is no keys in my inbuilt game launcher. @sand path

It happens sometimes only

[sand path]

You might be pressing the recent keys?

[knotty tide]

Hi We faced a big problem In crew. Where we had 5405 Points After that we played a match where we became 17th with 4 kill. In the third game we won the match with 14 kills. And Our point now is 5745 but we must have 6115 Points. Please Fix this!
Crews name Is Baku Wilds

Will this bug fix?

@sand path

[sand path]

@knotty tide best 8 matches are considered.

You must be adding more.

[night cloak]

I don't know who the developer is... But the redemption shop seriously needs a refresh on new gun skins and outfits.. Not those cheap outfits and dumb looking guns skins
It's time pubg that u put an awesome skin like those epic one's in the redemption shop

I don't know who ur developer is but If was 1 I would have made some awesome changes in the redemption shop

[knotty tide]

But We got 250 points while we need to get 750 So the top 8 matches will be considered will the point bug be fixed ?

@sand path

[sand path]

There is no bug. Calculate your best 8 matches. @knotty tide

[spare knot]

How do I get to the prime screen? I bought it two days ago

[sand path]

Logout ,repair client- routine repair ,login again @spare knot

[spare knot]

👌 thanks

[night cloak]

@sand path will 60 fps be returned to sweet pineapple trench coat?

[cyan crag]

What !!? He still playing pubg??? He is a hacker

This is the vedio

[sand path]

@cyan crag if you have video evidence you can post it in #cheater-reports ,follow the format in its pinned messages

Upload the file on YouTube @cyan crag

[spare knot]

@sand path if you get that question all you have to do is click the crown beside your name

[sand path]

@spare knot yeah, but it has gone missing for some

So I thought you were talking about that.

[spare knot]

Oh

Thanks anyways, I always see you on here

[sand path]

[spare knot]

What’s the command to see the role requirements?

[cyan crag]

I have already reported on the website and never haben

[sand path]

@cyan crag you may scroll up in #cheater-reports we have banned 20 players in less than 24 hours.

[night cloak]

Wish i could get rename card easier oof

[cyan crag]

Okey thanks

[spare knot]

Only 180 UC in the shop

[night cloak]

Yeah.. look at my status lol @spare knot

[sand path]

Be sure to follow the format. If anything is missing, it will be rejected and you'll have a 6hr slowmode. @cyan crag

[spare knot]

@sand path the slow@ode doesn’t work for me on there

Slow mode*

It still lets me Type

[night cloak]

@sand path what can a kid 14 years old that his parents don't let him Buy anything online can do if he joins a clan that wants a tag back to the name?

Sorry bad english

Uh

[spare knot]

@night cloak ask a friend/family member do it or do work around the house to let you. That’s what I did until I got a job.

Do work in your neighborhood and stuff like that

[night cloak]

Job?? Lol coronavirus broke my life. I had to work at the summer.

[sand path]

@spare knot yeah the slowmode comes after you send a message

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[haughty cypress]

[night cloak]

Oh no

[spare knot]

How do I see the role requirements?

[sand path]

#613267301243944960 @spare knot

[night cloak]

@spare knot no one let me. Friends telling me Why i play this game (pubgm) And from family no one. It costs only 4US but they acting like it costs alot of money

[eternal arrow]

I Sawn This Today 🥳🥳😍

[spare knot]

#chat @night cloak (save up money, or ask a clan member to help)

[sick shale]

@spare knot ask in #discord for server related questions

[night cloak]

I have 800 for myself. Problem is. They dont wanna put Credit card in

I got for bday

[eternal arrow]

Can Just Someone Let Me Know M4 Fool Coming In Crate Or Spin??

[night cloak]

Noone knows

Lmao

[proven scaffold]

@night cloak dm me ur game id

[night cloak]

#chat / #pubg-mobile @proven scaffold @night cloak

Ok

Keep an eye on #news for infos @eternal arrow

[sand path]

@bleak parrot, did you check out #cheater-reports

[bleak parrot]

@sand path been there too.posted it.

[sand path]

Did you read the pinned messages in there? @bleak parrot

Maybe stop using filtered words, so I can see your message @bleak parrot

[bleak parrot]

All they care about are SKINS,STUPID LOOKING SKINS, i hate/love this game but sumtimes these hacks really do spoil the fun and again these pubg devs dnt giv a f about these

[sand path]

@bleak parrot scroll up in that channel ✅ have been banned.

This ain't Twitter.

Hope you have a good day.

[bleak parrot]

Naah i decide to play the pubg steam.f this mobile game.

[neon turtle]

Will I lose my points if I died early in the match due to my teammates?

[sand path]

@neon turtle yes

[neon turtle]

But my teammates killed me

[sand path]

Report them.

[neon turtle]

I did and will they get any other consequences other than just a merit loss?

[sand path]

If they do it regularly, yes.

[neon turtle]

Alright

Thank you

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @graceful elm.

[ocean shoal]

Hello I am trying to unlink facebook from pubg and link it with twitter. for your information my account now is linked with facebook and game center. Can someone help me?

[sand path]

Account once linked cannot be unlinked or transferred. @ocean shoal

[ocean shoal]

@sand path or really! what about if my facebook is stolen !??

[sand path]

We can disable the Facebook access, but that wont allow you to link another account in its place.

[ocean shoal]

Oh okay thank you for your support

[storm willow]

You will be restricted to one login method if you revoke

[ocean shoal]

you guys really great in right away support ❤️❤️❤️

thank you 🙏

[storm willow]

You’re welcome

[sand path]

Have a good day

[ocean shoal]

one more question is there anyway I can share a recorded video for cheaters. I was killed today 5 times by cheaters !!

[sand path]

You need to upload it on YouTube and follow the instructions in pinned message in the #cheater-reports channel. The cheater will be banned within 2 days. @ocean shoal

[ocean shoal]

@sand path Okay thank you so much

[elder mesa]

hi

what's the 77mb update?

[storm flume]

Please refer to this channel's pinned messages for further information, @elder mesa:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[little forum]

@elder mesa check pinned msg

[elder mesa]

thank you i didn't see that lol

[opaque dawn]

18 games for cc? we can't play tomorrow lol

[candid dragon]

I have 2 social media accounts that was linked with my pubg account. And someone has steel one of my social media accounts how can i unlink his account? Please help me!

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @candid dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[candid dragon]

@storm flume thnx

[maiden matrix]

Hello

Sorry, I want someone I want to chat with from the support team, is there anyone here?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @maiden matrix. Remember to read through #faq before asking questions in the support channels.

[opaque dawn]

In the qualifying round it says Teams may participate in up to twelve matches but in the pinned messages it says 18. Why is that

[brittle owl]

what is the current standings of PMPL south asia??

[opaque dawn]

@spring void

[sand path]

@opaque dawn the information in game is outdated.

[opaque dawn]

Aight thanks

[tiny dagger]

Hello

[little forum]

Hello

[polar marsh]

@tiny dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[naive wasp]

Can’t enter matches and losing a lot of points from because the game kicked me out

[desert cargo]

My ID banned due to GFX tool for 10 years

[proper pelican]

Hello, anyone knows why my friend have happy holidays & smash the eggs events in game & for me is not showing yet?

[desert cargo]

What should I do😶😶

[untold oar]

@polar marsh

[desert cargo]

Someone help me plss

[proper pelican]

Is there even support here?

[polar marsh]

@desert cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hot plover]

U guys have broken the game. New update is broken. Kindly release a new update with fixes.

[ocean hawk]

Fix this matchmaking glitch please