questions

[sand path]

@amber spire Registration date of your pubgm account. You can find both in playstore.

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

Hello, @main comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[frozen axle]

@sand path help me please i give you what you want but help me

[spring socket]

Hello pubg mobile admin please excuse me

[sand path]

@frozen axle contact VN customer support

[stark walrus]

@storm flume please I report every hacker but without anything and I lost many point

[storm willow]

@stark walrus there is nothing we could do about it. You may drop a feedback in #old

[spring socket]

hello admin
excuse me

[frozen shell]

@storm willow i report hack 15 still nothing ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spring socket. Remember to read through #faq before asking questions in the support channels.

[frozen shell]

I have video proof

[grand hatch]

5141697304 my I'd, I need a hepler player

[storm willow]

@frozen shell it takes time, but the accounts will be reviewed and banned for sure.

@grand hatch use #activities

[frozen axle]

@sand path where can contact

[frozen shell]

I send video proof jumping so high

[storm willow]

@frozen axle ingame supoort

[sand path]

@frozen shell they will be banned eventually

[polar marsh]

@spring socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[main comet]

@night cloak ok.i will definately do that.

[storm willow]

@frozen shell the link receives lot of reports. So it Takes considerable time to manually review all these reports. So please wait patiently, the only thing we can assure is, these cheaters account will be terminated for sure

[young storm]

I linked WeChat & Google Play to my account but why it says only 1 social media account is linked?

[sand path]

@young storm you need to have we chat downloaded to show that icon.

[young storm]

I already have it downloaded

I have already linked the account with both WeChat & Gmail

[stark walrus]

#activities

[young storm]

Please fix this bug

[stark walrus]

Hi please i need to know something

[night cloak]

@stark walrus yeah

[sand path]

Try logging in with WeChat? @young storm

[young storm]

I tried doing both

[sand path]

Put it in #old

[stark walrus]

There is hackers vip

[sand path]

There is no such thing @stark walrus

[stark walrus]

No there is hack vip

[waxen hazel]

I need your help please @sand path

[sand path]

Those are just made up to earn money...every hack is detectable @stark walrus

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @waxen hazel. Remember to read through #faq before asking questions in the support channels.

[waxen hazel]

How can I recover my account?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @waxen hazel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@stark walrus if you find any such things like hack files or cheating programs you may forward to [e-mail]

[stark walrus]

How about the first on Europe

[potent heath]

Which rp outfit is better the cat or the veteran set

[night cloak]

@potent heath use #pubg-mobile for discussing such topics.

[potent heath]

@night cloak but i need to make a decison so i need support

[plush thicket]

@everyone id 5237921 pw 123

[bronze belfry]

Kayn ch wahd m9awd yl3ab

[polar marsh]

@bronze belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@plush thicket #matches

[waxen hazel]

Hi my account has baned mistake
can I Restore my account ?

[storm flume]

Use #matches to share custom games details, @potent heath.

[sand path]

@potent heath If you want an animation face item...go for cat

[polar marsh]

@waxen hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[potent heath]

@sand path the ting that makes me kinda go for the big one is that when you put on a helmet the mask become one

[earnest mortar]

Why can’t we switch servers?

[night cloak]

@earnest mortar can you elaborate?

[sand path]

@potent heath no the phantom cat mask wont disappear once helmet is equipped.

[earnest mortar]

I can’t choose other than EU

I’m not the only one

[sand path]

Is this in brother in arms? @earnest mortar

[earnest mortar]

No

[sand path]

Try restarting

[earnest mortar]

I did

[sand path]

Routine repair?

Log out login?

[earnest mortar]

It’s back now, I did a repair

Ty

[sand path]

Put it in #old

[stark walrus]

Somefperson#1214

[sand path]

??

[supple forge]

Hi, How do I recover my son's account which I accidentally deleted

[stark walrus]

Ineed too know something else

[sand path]

Pubgm accounts arent deleted . @supple forge

You need to login through the social medias. @supple forge

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stark walrus. Remember to read through #faq before asking questions in the support channels.

[potent heath]

@supple forge was it a guest account

[supple forge]

The account has been deleted successfully. Can you help me get it back please

[sand path]

Which account? @supple forge

Can you be more elaborative

[supple forge]

Social media . Facebook

[sand path]

There wasn't a second social media linked?

[young storm]

I logged in wechat now it shows this

[supple forge]

No

[sand path]

Only option is to contact Facebook customer support @supple forge

And recover that account.

[supple forge]

How ?

[sand path]

Try logging into that deleted Facebook .it should take you to the help center @supple forge

[tidal river]

Anyone got recommendations for clan names,

[storm willow]

@tidal river please use #pubg-mobile for such questions

[tidal river]

Oh, im on wrong chat I didn’t see, apologies.

[supple forge]

My friend, I deleted my son's account inside the game and not deleted the Facebook account

؟؟

[zinc umbra]

Hile bildirimi nerden yapıyoz

[glossy sable]

What do you mean inside the game, @supple forge?

[zinc umbra]

Ss var

[glossy sable]

English only please, @zinc umbra.

[zinc umbra]

No english

Türkish

[storm flume]

Please do not use any other language aside from English in this channel, @zinc umbra. Refer to #613267301243944960 for language channels.

[glossy sable]

You can join the Turkish server from #613267301243944960 if you want support in English.

[supple forge]

@glossy sableI accidentally deleted the account, I withdrew my consent from my son's permission to play the game

[glossy sable]

Do you mean you deleted the game account, @supple forge?

[supple forge]

@glossy sable yes

[glossy sable]

Well, since you don't want your child to play the game anymore, I don't see how that is an issue.

[tidal river]

Rip.

[glacial shale]

Hi. I’ve been trying to get registered for into the upcoming beta, filled the survey a couple days ago but haven’t gotten any replies. Has it been filled or is there a chance to get in?

[polar marsh]

@zinc umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[supple forge]

@glossy sableMy friend told you by mistake, and I promise that it will not happen again, my son is now crying he wants to count

[night cloak]

If you are accepted, you will be notified @glacial shale

[tidal river]

Where can I try to get registered for the upcoming beta?

Or

[night cloak]

#news

[tidal river]

Thx

[glossy sable]

If you filled the form, you'll just have to wait, @glacial shale. You may or may not get a response.

The link is provided in #news, @tidal river.

[tidal river]

Thanks for the info.

[glacial shale]

Thanks for the info, @glossy sable @night cloak

[night cloak]

[glossy sable]

There is a confirmation before proceeding, @supple forge, I don't see how it was accidental. But since you withdrew your consent for your child to play, I still don't see how that is an issue.

You're welcome, @glacial shale.

[sand path]

@supple forge the account has been deleted from the game datas. The only option is to create a new one @supple forge

[supple forge]

@sand pathThere is no other way to recover it, please help me

[night cloak]

There is no way, moath.

[glossy sable]

But you are not answering my question, @supple forge.

[potent heath]

This is why you link your soc media to your acc

So you dont lose it

[supple forge]

@glossy sableSorry I did not understand, because few spoke English

@glossy sableMy friend, I am not a good English speaker, and now I am using a Google translator

[glossy sable]

It's not an issue of losing, they simply deleted it altogether, @potent heath.

Since you don't want your son to play, @supple forge, why do you want the account? What language do you speak?

[elder niche]

We need a tab to view RP missions while in game please. Most likely put it in the settings icon cuz I know there’s room there

[sand path]

@elder niche #old

[potent heath]

@glossy sable when i go into my files i see an OBB file what is an obb file and is it important

[sand path]

Yes it is the main engine of the game @potent heath

[elder niche]

@sand path alright

[supple forge]

@glossy sableI don't want my son to play while I study, I scold him, speak Arabic

[normal fulcrum]

@glacial shale Regarding your recent suggestion of copying control. Do you mean by copy from classic to tdm?

[glossy sable]

It is quite important yes, don't touch it, @potent heath.

[potent heath]

@sand path what would happen if someone deleted that Obb file?

I just asking

[sand path]

The game will download 1.6 gb of files @potent heath

To work again

[potent heath]

Oh i thought it will delete your acc

[sand path]

Nope

[supple forge]

@glossy sable Are you still here?

[potent heath]

I found this in my tencent file what even is this @sand path

[glossy sable]

You can ask for further details in the MENA server in Arabic if you want, @supple forge. However, your account is deleted, and you can't recover it. Be more careful next time, and create a new one.

[edgy pulsar]

@sand path so it means i can't play TDM ever?

[glossy sable]

Tempering with game files can lead to a ban, @potent heath. Don't.

[potent heath]

@glossy sablei wasnt tampering im just curious

[glossy sable]

Opening the files with a text editor won't help you much.

[cold crag]

L

[glossy sable]

Sorry for the spam, Discord was playing games.

[echo crypt]

Storage permission error 😭😭

Manually i enabled that but still same error please allow storage permission and re-start

[normal fulcrum]

@echo crypt Device?

[night cloak]

@normal fulcrum nice name

[echo crypt]

Poco f1

@normal fulcrum

[night cloak]

It was my last phone

[echo crypt]

@night cloak any solution

[night cloak]

Nothing

I will just go

[echo crypt]

What

[night cloak]

I want to play pubg

[cold crag]

Where ispub g mobile lite channel

[night cloak]

Cya later.

U need a pubgm lite role @cold crag

[cold crag]

Yes

[echo crypt]

@light trout plz help

[night cloak]

Do u Have it?

[normal fulcrum]

@echo crypt You have enabled it manually, right?

[echo crypt]

@normal fulcrum yes

[cold crag]

No

[echo crypt]

But still same error @normal fulcrum

[storm flume]

Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @cold crag.

[night cloak]

Take it from #613267301243944960 i guess @cold crag

[cold crag]

Emogi not showing here

How can i react

[normal fulcrum]

@echo crypt Ok. Which android version you're having?

[sand path]

restart discord. @cold crag

[normal fulcrum]

@cold crag in #613267301243944960 channel

[echo crypt]

@normal fulcrum 10

[normal fulcrum]

Have you tried disabling and re-enabling it?

[echo crypt]

@normal fulcrum yes bro .. everything i can do

I just uninstall pubg .. and put it in download again

[normal fulcrum]

Can you share a screenshot like this? Screenshot of all available options

[echo crypt]

@normal fulcrum in download bro

[night cloak]

@normal fulcrum font👍

[cold crag]

I restarted but not showing now

[sand path]

Ask an admin to assign it to you in #discord @cold crag

[cold crag]

Any admin online now

[night cloak]

tag logan

[potent heath]

@normal fulcrum i love your show its lit

[cold crag]

@vital sluice

[night cloak]

@cold crag in discord support.

[normal fulcrum]

@potent heath Don't spam here

@echo crypt Let me know if it doesn't work

[robust sandal]

Hello, I have the name of a player who was playing 4 in solo game mode

[echo crypt]

@normal fulcrum okie bro surw

[vagrant onyx]

@robust sandal report them in game

@frozen axle cheater ?

[sand path]

@frozen axle make sure not to post personal images by mistake

[frozen axle]

@Y̷o̷r̷e̷╠✎S̷a̷f̷e̷ V̷R̷T̷ ツ#٩٨٠٥ yes

[storm flume]

Hello, @frozen axle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sand path]

@frozen axle this isnt the place to report hackers. Use that link. There is no need to post the same things again and again.

[frozen axle]

Ok

[night cloak]

@bold siren I am being matched with other country players in all TDM, classic, every match even though I am from India

[bold siren]

You will be matched with players all around from Asia if you are playing in Asia.

[night cloak]

Even my other team mates are from India?

And also this is happening only in WiFi

@bold siren

[spring void]

Please refrain from asking same question over and over again, @night cloak. You were answered previously that this is an issue on your ISP end, please contact them.

[serene lichen]

Hey pubg, if you are trying to make your game appealing to new players maybe consider having fair matchmaking. A bronze player gets into compete bot lobbies, which are no fun, but as soon as you are in platinum your against conquers with 20 kds

[sand path]

#old @serene lichen

[serene lichen]

That’s not a bug

[storm willow]

Feedback

[polar marsh]

@marble urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sly berry]

@vital sluice

[languid trellis]

Help plzzz my acc. Got hacked

Someone scrwed me

All of my uc were gone

[sly berry]

how do i solve this? I've already cleared cache, deleted the game and installed it again, restarted the router and still have the same error

how do i solve this? I've already cleared cache, deleted the game and installed it again, restarted the router and still have the same error



[storm willow]

@languid trellis contact Facebook/ twitter and recover your account.

@sly berry can you translate ?

[languid trellis]

I donot know how but all of my uc were gone when i opened my game and the don't know how a link is being sent to my game friends and now i cannot even link my email or phone number with pubg

[sly berry]

@storm willow yes

[languid trellis]

@sly berryhelp me out please

[storm willow]

@languid trellis do you have access to the account ?

[languid trellis]

Yes till now

[storm willow]

ChAnge password for both linked account and turn on 2 factor authentication

[languid trellis]

Ok bro i have deactivated my fb acc. And changed my google password

So will hacked still can open my acc. Or no

@storm willow bhai sab kar liya muje bhaout darr lag raha hai yaar ace kya thaa

[storm willow]

@languid trellis Logout all Sessions from social media account that is linked

[storm flume]

Please do not use any other language aside from English in this channel, @languid trellis. Refer to #613267301243944960 for language channels.

[languid trellis]

Ok

Bro i have done ace and dont know what will happen

I just waana make suree that the hacked will not be able to open my acc. Again

Please tell me any way bro i am so worried

[night cloak]

Hi i am turkish i report hack player video help

[polar marsh]

@tulip thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sly berry]

@storm willow is saying:could not connect to the server,please try another network or grant wi-fi access to the settings.error code:154140715

@storm willow if i wait a bit,it is possible to enter the game the problem is that neither download a map nor a skin

[storm willow]

@sly berry it’s isp issue, try on mobile data that should work.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@languid trellis since you have changed your password, you won’t have any issue. If you still feel that the hacker have access to your linked account. Contact customer support and revoke access to the linked account that is hacked. Keep in mind that you cannot use that method of login after that, you can only use one linked account to login.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @languid trellis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[keen plank]

In two games in a row, the same team faced me and all the team was using a very dangerous cheating method and this thing caused great inconvenience to me and my team mates please take action or we will leave the game. I will attach ID photos to all of you on the fraud team

[storm flume]

Hello, @keen plank!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vestal matrix]

My account is blocked without a reason, can you return it?

[night cloak]

Can you post the screenshot @vestal matrix

[glossy jolt]

all player is hacker and 2 team mat rank push 06/04/2020 11:30 pm ????????

[storm flume]

Hello, @glossy jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[glossy jolt]

72KD

[main goblet]

@storm flume sir i open lots of creates but never get M416 SKIN PLEASE GIVE ME 5188813403 id

[glossy jolt]

WOW PUBGM

[night cloak]

@glossy jolt did your account got banned

It is based on luck @main goblet

You could use #pubg-mobile

[main goblet]

@night cloak when beta version come

[storm flume]

You can apply for the PUBG MOBILE beta program here, @main goblet:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[polar marsh]

@vestal matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[languid trellis]

@storm willow thanku sir very much. It won't be possible without you. I have done all the things as guided by you . If somthing happens again i will let you know . But thanku for your support

[storm willow]

You’re welcome @languid trellis

[languid trellis]

@storm willow i have one more doubt

@storm willow the hacker is sending links to my friends .My friends are replying to me regarding that link but the link is not visible to me as if it is send by me or not

@storm willow sir pls look into this matter also

[night cloak]

Do not visit any suspicious links. and Also do not share your password or ID to anyone @languid trellis

[sly berry]

@storm willow it worked, thanks

[languid trellis]

@night cloakthis has been done by me by mistake and i want my accounts recovery

[night cloak]

@languid trellis seems like Strom helps you

[languid trellis]

@night cloakactually i logined in some link for a skin and that what my bigest mistake was. I shared my id and pass and now i feel like my accounts is been hacked . As all my uc has been used

[night cloak]

Just change those passwords and enable 2FA

[languid trellis]

@night cloakyeah. I have done all the preventive methods as guided by @storm willow

[night cloak]

👍

[languid trellis]

@night cloakyeah i have done those

@night cloakbut whatever . You guys have given me hope . Thanks for that and i am not gona forget

[night cloak]

Always welcome @languid trellis

[slender roost]

It's that real or fake ?

[night cloak]

That's fake ofc @slender roost

No one will give a m416 Skin of price 1000+ UC for free 😂

[steady laurel]

Hey my friend list not showing , i am logging by Facebook but it says no frnds and no recent frnds too. What should i do now

[night cloak]

@steady laurel are you connected to a decent internet connection?

[steady laurel]

Yes

[night cloak]

restart your game.

[steady laurel]

I did

Then also

[dusty tree]

Has pubg not been working well today? Lag, errors, etc etc

[night cloak]

repair your client. @steady laurel

[steady laurel]

Will my control will be default thn?

[quiet mirage]

How many shots with an air can you shoot in a second?

[night cloak]

@dusty tree refer to subpoint 4.8 & 4.9 in #faq

@steady laurel no, just do a routine repair.

[steady laurel]

@night cloak will my controls will be default mod again?

[night cloak]

@quiet mirage depends on gun.

@steady laurel nope.

[quiet mirage]

Slt

Slr*

[steady laurel]

@night cloak it will stay same then , the control i use?

[night cloak]

yeah, performing a routine repair won't reset controls

@quiet mirage do you mind explaining the question to me 1 more time?

[quiet mirage]

How many shots can the slr shoot per second

[sand path]

Okay lol

[night cloak]

@quiet mirage it fires 1 bullet at a time.

[sand path]

Scrolled up a bit late

@quiet mirage as fast as you can tap

[karmic grove]

I have a problem with my linked account in game, i need the email to contact them

[sand path]

[e-mail] @karmic grove

[karmic grove]

@sand path thank you

[fossil cove]

I wanted to know one information if I used vpn to my voice problem can pubg banned me

[sand path]

VPN is not recommended. @fossil cove

[fossil cove]

No no bro I don't use it whole match I just use it and when I go in lobby Ai disconnect it

[sand path]

There is no info related to that matter

[fossil cove]

Can u said me that why Pubg get banned who used gfx or vpn

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .

[fossil cove]

Shut up you bot I don't use vpn j just gfx to raise Down my lag

[bold siren]

The bot knows more than you so read it carefully.

[fossil cove]

@bold siren babe there is no information like if I used vpn they get banned me ok 🙂

[bold siren]

It's not recommended to use VPN.

[fossil cove]

I can't use it I am just wanted to knew that if I used vpn Pubg will banned me or not

Nothing else

[potent heath]

@bold siren why no Vpn

Whats so bad about it

[sand path]

@potent heath Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[potent heath]

Why no GFX?

[brazen barn]

👍 👍 💯

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @potent heath.

[fair steppe]

If gfx doesnt really work for u do u have any other suggestions to fix lag

[hasty cave]

Alguém sabe como fazer a conquista "crítico"?

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @fair steppe. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please do not use any other language aside from English in this channel, @hasty cave. Refer to #613267301243944960 for language channels.

[hasty cave]

Ok. I'm sorry.

[potent heath]

@hasty cave no sorry

:)

[drifting prism]

I have lag please help i use p20 lite

[bold siren]

@drifting prism:

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

[chilly yoke]

whats about me

[night cloak]

@chilly yoke #emulator-support

[chilly yoke]

where is that :/

[night cloak]

@chilly yoke react in the #613267301243944960 for accessing the channel.

[chilly yoke]

ok wait

[blazing saddle]

@night cloak May I know why did you send the links here?

[night cloak]

eut

it was an accident

I'm sorry hanzo!

[chilly yoke]

@night cloak

@night cloak are you talking to me ???

how to get role

[night cloak]

@chilly yoke nop

[chilly yoke]

@night cloak 👍

[night cloak]

@chilly yoke restart discord, and reopen that channel then react.

[chilly yoke]

🤔

[blazing saddle]

@night cloak It is a violation of PUBG MOBILE ToS. If you are found promoting such links and methods in the server or to any server member in private, we will immediately suspend you from the server.

[night cloak]

, i promise it was accident

dud

it happens to me alot when I want to send a ss I just go and paste the link , I'm not lyin.

I know that seems dum

[onyx cairn]

Kindly move to #chat as this channel is intended for support only.

[night cloak]

okay, now don't continue with it.

[chilly yoke]

how to get emeulator role

@night cloak not working

[night cloak]

@chilly yoke react on E

[chilly yoke]

@night cloak

[night cloak]

@chilly yoke have you restarted the app? by restarting i meant clearing it from your recents.

[chilly yoke]

=))

[sonic marsh]

what does "spectator limit has been reached" means

[polar marsh]

@dull sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@sonic marsh you cant spectate a match in which you have died early and returned to the lobby.

[candid mortar]

Peace be upon you. Sport Bebji. I hope you can provide me with assistance. Someone inside is on my account. I hate my account. The agent. I wish you can cancel the link in Kokluch. Thank you.

[faint ice]

Pubg mobile has became a usless game when you reporte cheaters and get the responed that the players reported with proof are going to be banned just to find 4 days later that the players are still playing and not banned

[night cloak]

@faint ice it takes time on supervising the reports sent against players who are appealed to be cheating, in time they will get suspended and do report each and everyone of them, it helps the moderation team.

[smoky karma]

You can help me

[faint ice]

@night cloak i got the responde from the support team that the players where using cheating methodes 1nd after checking the pl1yers are still playing

[night cloak]

@smoky karma what's your issue?

@faint ice your report has been successfully taken into consideration, in time the cheaters will be suspended.

[smoky karma]

gameloop

[night cloak]

@smoky karma #emulator-support

[smoky karma]

gameloop

[night cloak]

we can talk about emulator in #emulator-support , this channel concerns to pubgm only

[thin dock]

Will crew challenge be redone because of all the hackers of nah?

[night cloak]

@thin dock there will be no rematches.

[grand vault]

Anyone know how to contact support?

I got some purchase problemsss

[night cloak]

though if you've encountered cheaters, do report them.
that helps. @thin dock

[thin dock]

The damage is already done tho

[night cloak]

@grand vault use ingame Customer support, it's located beside the logout button in basic settings.

[thin dock]

50 of the top 100 teams fpp NA are hacking and its obvious, but tencent isn’t gonna do anything abt it

[grand vault]

It’s been more than a day since i used the in game support and no response yet

[thin dock]

I get that it wouldn’t be fair to the teams who honestly are in the top 100, but if they can get in the top 100 with hackers they can easily get top 100 without hackers

[night cloak]

@grand vault it takes time, but you'll surely get a reply in time.

[grand vault]

I hope...

Those*

[night cloak]

@thin dock i understand your situation, but there's nothing we can do. Just report each and everyone of them.

[grand vault]

Pubg about to steal $200 from me🤣

Im bout to sue

[thin dock]

When will the next cc be?

[tired zealot]

How to disable this?

[night cloak]

@thin dock no information regarding that

[chrome galleon]

Please

[night cloak]

@tired zealot have you enabled health management under 18?

[chrome galleon]

I really need help my account has been hacked

[tired zealot]

@night cloak no idea I have to check after the time mentioned

[chrome galleon]

Please someone took my Twitter and now he is login in to my account

@tired zealot What should I do

[night cloak]

@tired zealotyeah, if you can try disabling it.

[chrome galleon]

So can anyone help me please!??

[night cloak]

@chrome galleon

[chrome galleon]

Tnx so I just lost my account

And PUBG can't do a think

Thing

@night cloak damn this game is starting to killing us

All my money are in this game and now I got hacked and they can't unlink my Twitter

All my money are in this game and now I got hacked and they can't unlink my Twitter

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome galleon]

@polar marsh i want to unlink my Twitter someone took it

[night cloak]

You cant unlink social media from accounts.

[chrome galleon]

@night cloak what should I do?

[night cloak]

Do you have access to the account?

[chrome galleon]

Yes

@night cloakyes

[night cloak]

you can contact twitter cs for revoking your account access from the game, but remember you can't link another twitter account to the game. @chrome galleon

discord-user77 was faster than me, do what he said.

BUT, before doing that link another social media on it.

[chrome galleon]

@night cloak but I don't have access to my Twitter the hacker changed all the information

[hexed monolith]

I paid for 1200 uc and they only gave me 600, how can I solve this?

[night cloak]

@hexed monolith

[tired zealot]

@night cloak im getting this now

[night cloak]

@tired zealot you'll have to wait till the cooldown is over.

[hexed monolith]

@night cloak u can help me ?

[chrome galleon]

@night cloak@discord-user77 but I don't have access to my Twitter the hacker changed all the information

[night cloak]

@hexed monolith contact customer support in game and provide essential details asked thereafter.

@chrome galleon if you can't login to your Twitter account, there's nothing i can do.

[plain sandal]

Does tripod work and which guns have them

[night cloak]

@plain sandal mk14 , m249 and dp-28

[polar marsh]

@last pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@night cloak qbu

[night cloak]

@storm willow yes

[rigid oxide]

Stuck in twitter login page (Logging in) and i cant log in to my twitter account
*Im using Emoulator

[night cloak]

@rigid oxide #emulator-support

[rigid oxide]

cant see the channel

[night cloak]

you've to react from #613267301243944960

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @rigid oxide.

[neon kettle]

hello

any body can help me

[night cloak]

@neon kettle what's your issue?

[neon kettle]

@night cloak who are you?

[night cloak]

may i know your issue?

[neon kettle]

I want to change my name, but the system tells me the name cannot exceed seven characters
The name i like so much please help me

[night cloak]

@neon kettle what's the name you want to use? because sometimes 1 character takes more than 1 slots.

[neon kettle]

亗『 ٱهينك』亗
this name
i am Arabian man

[night cloak]

well yes, this characters take more than 1 slots

try using a simple name.

[neon kettle]

but this name beautiful

[night cloak]

it exceeds character length

[neon kettle]

I swear that there are people whose name exceeds 12 characters
How is that?

how

tell me

[night cloak]

@neon kettle special characters takes more slots.

[neon kettle]

like what?

[jovial swallow]

hello

guys

[night cloak]

like this one 亗

[jovial swallow]

i need some help

[night cloak]

@jovial swallow may i know your issue?

[neon kettle]

@night cloak
thanks for your help

[polar marsh]

@jovial swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@neon kettle the max allowed is 15 or 16 I guess, some special char or fancy fonts occupy more space.

[neon kettle]

Are you from the help team? @storm willow

[storm willow]

Yes

[night cloak]

but i already answered him :<

[neon kettle]

Please help me put this name

[storm willow]

@neon kettle the max allowed is 15 or 16 I guess, some special char or fancy fonts occupy more space.

There is no special provision for anyone

may be remove the second character

『 』
this#

[neon kettle]

But I did not ask you to treat me specially
I mean if there is a loophole you can teach me
You do not understand what I mean

[storm willow]

@neon kettle No.

[neon kettle]

no for what??

@storm willow

[storm willow]

There is no loophole thing. Follow what the system says.

[neon kettle]

okay thanks for your help 😊

[night cloak]

don't spam emojis

[south herald]

Ok sorry

I am trying them😔

[night cloak]

use #chat , but still don't spam. @south herald

[south herald]

Ok thanks

[night cloak]

np

[manic mortar]

Hello everyone , actually my account facebook has been hacked , so as consequence my pubg mobile account has been stolen , this is my id:5224931960,i have videos and pictures of my account and lot of evidence proof that this account is mine, if anyone can help me ,please leave me a message

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @manic mortar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[raven axle]

Please ban this player, because he using a cheat to help his friends got more points to ACE

[night cloak]

@raven axle report them in game, and post evidence if you want to report through this link

http://cheater-report.pubgm.cc

[raven axle]

I can't open that link.. can u help me to access that link?

[night cloak]

@raven axle restart your discord app and try clicking the link again.

[haughty cypress]

there is something called copy and paste @raven axle

[sick shale]

Is it protected until I get the frame?

My rank is 543 and I didn't get demoted

[night cloak]

@sick shale you can get the frame after completing 5 matches in conqueror league.

[sick shale]

I know, that wasn't the question

[night cloak]

try to complete it before the rank changes

yes i understood

[sick shale]

I mean I will be demoted once I get the frame or what

[night cloak]

even if you lose points you won't get demoted until you fall below 4200 points

until it refreshes

[sick shale]

Ow that's cool then let me get rid of solo asap before I get demoted
Thanks

[night cloak]

yeah, goodluck!

[raven axle]

What can i do?

[night cloak]

@raven axle try copying the link and open it in an another browser

@raven axle you should see a page like this

[raven axle]

Problem solved, thanks @night cloak

[night cloak]

@raven axle yep, keep on your work.

[karmic python]

My sound isn’t working. Any quick fixes?

[night cloak]

@karmic python can you elaborate?

[karmic python]

PUBG mobile no lobby music, no team, no in game footsteps, nothing. Began an hour ago. Tried restart on iphoneX. Tried checking permissions and in game audio settings. Thank you

[night cloak]

@karmic python do perform a routine repair from login menu.

[karmic python]

I tried pushing that but nothing. Do I hold it down or something?

[night cloak]

i think you misunderstood me.

i meant you've to perform a repair, you can get it from the login menu.

for that you've to logout.

[karmic python]

I will look. Thank you very much.

[night cloak]

yeah, do it and seek help if needed.

[karmic python]

Ok will do. Thank you ✌🏻

It redid an update but still no sound. Strange

[night cloak]

from how long this issue has persisted?

[karmic python]

Just today

[night cloak]

did you change audio settings to ultra?

[karmic python]

I played a few hours ago and it was no problems

I had ultra but when problem I put lower

[night cloak]

so you can't hear any sound in the game , in lobby and in match aswell?

[karmic python]

Correct

[night cloak]

have you checked the audio permissions in your app management?

[karmic python]

Looking now

[night cloak]

alright.

[keen patrol]

#media

[potent heath]

Bruh how come when you block someone in pubg they automatically get deleted

[night cloak]

@potent heath blocking unfriends them, hence deleted.

[potent heath]

But why i thought block means there removed temporarily

[night cloak]

nope, block is permanent until you unblock them again.

[karmic python]

Looks fine. Very strange

[night cloak]

@karmic python did the error happen in between a match or after you entered the game in a while?

[karmic python]

Worked fine a few hours ago.

[potent heath]

@night cloak i unblocked them and there unfriended

[night cloak]

@potent heath yeah, after unblocking you've to friend them again.

[potent heath]

@night cloak so all synergy is gone?

[night cloak]

@potent heath ofc, as soon you unfriend them you've lost synergy points with them.

@karmic python is the audio working with other games or while you're watching a video?

[karmic python]

Yes

[night cloak]

it might be a voice bug

state your issue in #old with screen recording of a gameplay, and show details that you've selected in game mic for capturing sounds. @karmic python

[karmic python]

Ok

Thank you

[near river]

THS is not right

[night cloak]

@near river good job, do report each and everyone of them.

[near river]

What are you guys doing PUBG..

[night cloak]

@near river
report them in game and you can provide evidence in this link if you want to report.

http://cheater-report.pubgm.cc

Hello i got ban for nothing wtf

@night cloak feel free to appeal for a file claim.

I want to cry

What can I do

[vagrant onyx]

@night cloak

[storm flume]

Please refer to subpoint #2.12 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Can I take my account back..

[vagrant onyx]

Head over in #faq read subpoint 2.12
I recommend Read whats there
you might break some of the rule game and you didn’t know

@night cloak

If you think that you did nothing press file claim

[night cloak]

File claim and always I can say after

[vagrant onyx]

I helped you

Further dissection can be directed to customer service

[night cloak]

And what can I say **

Sorry

[deft leaf]

D

[polar marsh]

@wheat lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wanton shore]

My Telephone has been hacked by Hacker and l no longer control my computer and now l have deleted the old version of Telephone and now l have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until l pay for it until my device is replaced but l did not agree something and delete all my belongings please please recalculate because l love PUBG and l respect your policy very much please re-activate my account so l can enjoy playing again Thank you (5246577880‪)

[polar marsh]

@wanton shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp garden]

My game froze f this

[night cloak]

@crisp garden

When Charisma Ranking ComeBack?🙏🏻🙏🏻🙏🏻

@lime juniper

@somber solstice

[torpid storm]

Is internet guard is safe to playing Pubg mobile to lower the ping???

[night cloak]

@torpid storm is it some kind of VPN?

[torpid storm]

@night cloak yeah it show to turn on VPN.

[night cloak]

i think it's not a vpn, perhaps a dns.

[torpid storm]

@night cloak OK so I can use it or not???

[night cloak]

well if you want to use a dns use Google dns or cloudflare 1.1.1.1 only @torpid storm

others aren't recommended

[torpid storm]

@night cloak no it is a internet guard to safe our Internet

[night cloak]

@torpid storm i don't recommend using it.

[sand path]

@torpid storm its is a VPN in disguise Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[night cloak]

@sand path it's a firewall

[torpid storm]

OK thanks

[sand path]

@night cloak yeah it show to turn on VPN.
@night cloak

If it walks like a vpn and talks like a vpn

[torpid storm]

@sand path

[night cloak]

@sand path

[torpid storm]

It looked like this to safe our Internet

[night cloak]

App name @torpid storm

[torpid storm]

@night cloak internet guard

Now my other apps are not getting Internet because I turned on but it shows VPN.

[night cloak]

You don't need that to be activated while playing pubg

[torpid storm]

@night cloak ok

[night cloak]

It is based on a VPN/ mostly work like a VPN

[torpid storm]

@night cloak OK thanks

[night cloak]

Welcome

[hardy temple]

Anyone have pubg mobile official global beta discord server link please give me

[night cloak]

@hardy temple you can get the link from #news scroll up a little.

[sand path]

@hardy temple you get your personal link to the server if you are selected by filling the form. There are no shortcuts.

[river holly]

I am new to royale pass
Pls tell me can we use this rp point card in s12
Also if i didnt use will it be there till s13 or will it expire
Pls specify....

[pastel trail]

Hello
I want to cancel the link Twitter of my game this because my account on Twitter was stolen and there is someone who can access my account and play where I want to be expelled and cancel the link game Twitter account
I wish you lasting success
My account N: 5282504869

[hardy temple]

@river hollyyou can use it for s13

[river holly]

Okay @hardy temple thx

[sand path]

@river holly for the next season.

[river holly]

Okk

[sand path]

@pastel trail can you log in to your pubgm account?

A hacker has linked their social media account to my game. How do I revoke their access to my account?

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues. @pastel trail

[hardy temple]

@sand pathis it possible to unlink google Account from pubg id because I logged in with Facebook but someone has linked his google account to my pubg id and using it I can log in with Facebook but that person is using with Google play is it possible to unlink please tell me

[sand path]

Follow the above procedure. @hardy temple but be advised. The account is revoked. You cant replace that account.

Your only login option will be your secure Facebook.

[hardy temple]

@sand pathwhat I didn't understand what means revoked can't replace

[sand path]

Yeah revoke mean we will just make it that the hackers log in wont work.

[hardy temple]

@sand paththats only I want

[pastel trail]

I have a jailbreak on my phone I signed in to the game and then classified my account, I want help with that

[hardy temple]

Please tell me that in the above pic no.2 which shows "your social media account which the hacker can't access" what should I enter there

[pastel trail]

I have a jailbreak on my phone I signed in to the game and then classified my account, I want help with that

[sand path]

The app is developed only for Stock/factory OS. We do not troubleshoot for jailbroke/ rooted device. So we do not recommend using it. @pastel trail

[hardy temple]

Reply me please

[sand path]

@hardy temple your social media account

[hardy temple]

Facebook I can log in with Facebook

[pastel trail]

Yes, I want to get my account back. What do I do?

[sand path]

Then Facebook is the account that the hacker cant use @hardy temple

Is it banned? @pastel trail

[hardy temple]

@sand pathyes Facebook is the account that hacker can't access

[pastel trail]

Yes

[polar marsh]

@pastel trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@hardy temple then answer that to them.

[hardy temple]

@sand pathwhat should I answer

By typing Facebook?

[sand path]

Yeah

[hardy temple]

After doing that what messege will I get

I means what reply will I get

[sand path]

That it may take upto 90 days

To process it

But it usually gets done in 2 weeks

[hardy temple]

But when I send messege to them they replied to me

I will show it please wait sir!

Please see what I did mistake here

[sand path]

Payment receipts? @hardy temple

[hardy temple]

I send it

[sand path]

@hardy temple follow the process from the beginning

You sent the answers without following the pattern

[hardy temple]

See payment receipts

[sand path]

Start conversation like in the pic @hardy temple

Don't straight up send the answer

The customer support WILL get confused

You need to follow that image @hardy temple

From the beginning

[hardy temple]

My answer pattern wrong?

[sand path]

No

You have to go like : My account has been hacked.

First

[hardy temple]

Ok

[molten forge]

Good work in here @sand path

😊

[hardy temple]

@sand paththey asked me about it then only I answered them

[sand path]

Follow the conversation like this from the top @hardy temple

Try again. And just answer the question with numbers. No need to write extra sentences which may confuse the support @hardy temple

[hardy temple]

Ok

[spare knot]

What happens if we find a website that gives bp away for free? Do we dm the site to a mod or something

[hardy temple]

Should I have to write like this
1.my I'd
2. social media account hacker can't access
Means should I enter numbers before answering

[sand path]

Yeah @hardy temple

[hardy temple]

Ok

[sand path]

And don't write the questions

[hardy temple]

Thanks for your cooperation

@ @sand path

[sand path]

@spare knot those are scams. Avoid entering your social media details in there.

[spare knot]

I would never do that anyways

[night cloak]

@sand path Is it normal that pubg takes more than one day to download? I’m using iphone 8 with decent wifi and I’m still waiting it’s been more than 30 hours so far

[sand path]

@night cloak do a speed test

[spare knot]

@night cloak go to fast.com and ss your results

[hardy temple]

@sand pathlast question what should I enter in the no.3

[night cloak]

Okay bet thank u

[sand path]

@hardy temple just nickname of Facebook

[hardy temple]

Ok

But they said nickname of both social media accounts

[spare knot]

I’ve had my account stolen and couldn’t get it back because I didn’t know when I made the account 🤷‍♂️

[sand path]

@hardy temple and say google is not yours.

@spare knot you can fing that In playstore/ appstore.

[night cloak]

@sand path @spare knot My internet speed is 8.3 Mbps ?

[sand path]

@night cloak it's an appstore problem.

[spare knot]

That’s good so App Store

2.1 mbps is recommended on iOS

[hardy temple]

Ok like my nickname of Facebook is venkataramana amanchi so I'll type
3. Venkataramana amanchi ,google is not mine

[night cloak]

@spare knot @sand path okay thx

[spare knot]

Np

[sand path]

Yes @hardy temple

[hardy temple]

@sand paththank you very much

[sand path]

And capitalise NOT @hardy temple

[spare knot]

@sand path yeah but it was made on a different Apple ID

Cons of apple

[hardy temple]

@sand pathwhat capitalise sir?

[spare knot]

“NOT”

[sand path]

Well you could've find it in the latest anniversary flashback @spare knot

[spare knot]

You seem busy so I’ll ask tomorrow because I have no clue how to do that.

[hardy temple]

@sand pathwhat capitalise sir

[spare knot]

Also is there a channel for role requirements?

[sand path]

Caps lock On @hardy temple

[storm flume]

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[spare knot]

Time to grind

[sand path]

@spare knot if you have an android device. You can download weGamefor pubgmobile and link your pubgmobile account. It shows the number of days since registered on the top.

[spare knot]

iOS

[sand path]

It's not in ios I think

[spare knot]

Rip 😦

[sand path]

That's why if you can find / borrow one

[spare knot]

Well I do have a really old RCA android tablet but I upgraded to an iPad so does that work?

[sand path]

Well you need to check the store for the app

Wegame for pubg mobile

[spare knot]

Ok thanks

[hardy temple]

@sand pathso after doing all steps and it gets successful then can I able to link my account means if that hacker google Account will go then can I able to link my account

[sand path]

No

You will only have your Facebook @hardy temple

[hardy temple]

Ok

But the hacker can't open my I'd isn't it?

[sand path]

Yeah he wont be able to open it

[hardy temple]

Ok

[night cloak]

Whats best way to switch your pubgm account from ios to android??

[sand path]

Twitter @night cloak

[night cloak]

Cant link my facebook either its linked with anither acc

[sand path]

Facebook usually causes lags and frame drops

[night cloak]

Twitter? Thats the inly way?

[spare knot]

@hardy temple I would suggest making new passwords once you’re finished. I would also add 2 factor authentication for anything that you can. Hackers are getting better at stealing accounts so it’s best to take the best steps to stay protected.

[sand path]

Twitter is the better option

[night cloak]

Oh fr??

[sand path]

Wechat too

[night cloak]

Thanks g

[sand path]

But people seem to lose wechat

[hardy temple]

Will it show google icon of that hacker after it gets successful

[spare knot]

Is there a way to link your account to Twitter once it’s already linked to Facebook?

[sand path]

Yeah it will be in black I think @hardy temple

[hardy temple]

Black?

[sand path]

@spare knot you can only link 2 social media accounts

[spare knot]

So I can’t change it to Twitter?

[night cloak]

Deathcam is not availabe on my samsung M30

[sand path]

Nope...unless Facebook is the only social media...you can link twitter and Facebook at once

[hardy temple]

It will available soon @night cloak

[sand path]

@night cloak see pinned messages

[spare knot]

They should add that to where you can.

In case you lose a social media account.

[sand path]

That goes in #old

I personally want them to come up with the ID concept like supercell

[night cloak]

@sand path This Option Is not available in settings

[spare knot]

Yes that would be way more secure and better because it sends a code to your email

[sand path]

Set graphics to balance....if it still doesn't show up. Your device doesnt support it @night cloak

[spare knot]

Also, are you able to use controllers for pubg because I know people that do and some that use blue stacks on pc to play pubgm

[sand path]

@spare knot but for that we would need feedbacks

Lots of it

[spare knot]

Petition

Lol

[night cloak]

@sand path One more question please

[spare knot]

?

[night cloak]

Can I use GFX tools Or FlashDog? Is It Legal Or Not?

@night cloak no

[spare knot]

As long as it’s not 3rd party softwares so no

Do you use them?

[hardy temple]

@sand pathsir how should I confirm that now my account is safe after doing all the process

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[night cloak]

I Don't Use Them Because I Didn't Want To Risk My Account'

[sand path]

@hardy temple it may take upto 90 days to secure it

[spare knot]

That’s ridiculous

Also, are you able to use controllers for pubg because I know people that do and some that use blue stacks on pc to play pubgm

[sand path]

They get banned

Controllers are detected

[spare knot]

They haven’t so far.

So should I do something?

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[spare knot]

I recorded a video with them saying that.

[sand path]

Isnt it harder to play with a controller?

How do you aim

[spare knot]

I assume it’s like cod on console or like pubg on console

[left jolt]

It's the same as PC gamers and Console gamers.

[spare knot]

And what about the people that use blue stacks

[sand path]

They can be detected too

You may scroll up to see the number of people banned

[night cloak]

Gyro Is Best For Aiming. I Play With 3 Fingers And Gyro.

[spare knot]

Well pubg is pretty bad at detecting because my friend has been playing since season 5.

[sand path]

Discussions to #pubg-mobile

[spare knot]

What is gyro

[left jolt]

I find it hard to aim on console, while I find it easy to aim when playing on PC. Then you've got others who face the opposite 😛

[night cloak]

@spare knot Gyroscope In Phone

[spare knot]

Ohh I use that but it’s buggy

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[left jolt]

Just to be clear, just wanted to point out that some find it easier to play with controller and some dont. Anyway my apologies as this isn't related to support for pubgm

[vagrant forum]

@stiff gorge http://cheater-report.pubgm.cc

[stiff gorge]

Hello i recorded video for team full hack and the id is founded in the video also it appears that they are hackers

[vagrant forum]

Use that link to report.

[lime juniper]

What is your country of residence, @arctic trench?

[proven condor]

How can i download pubg mobile beta

I didn’t get any link of it

[onyx cairn]

(I answered to you in beta server, @proven condor)

[proven condor]

I just got a beta invitation in pubg global version for joing beta testing of discord

[storm flume]

Hello, @hollow spruce!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[sand path]

@proven condor take queries about it to the discord beta server

[vagrant forum]

@west gate http://cheater-report.pubgm.cc

[west gate]

ty neko

[vapid patrol]

How do I report a hacker

[storm flume]

Hello, @vapid patrol!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pastel cedar]

How to join beta testing chat discord?

[sand path]

https://bit.ly/2WX9dhG @pastel cedar

[turbid moth]

Unable to purchase Royal pass how to used

[sand path]

@turbid moth that beard was featured in an old royal pass and is exclusive to it

[turbid moth]

How to use?

[shrewd badger]

Hello I need help my game is not starting from 4 days

[storm willow]

@shrewd badger Do you get any error message? Emulator or mobile

[shrewd badger]

Yes

[storm willow]

@shrewd badger what Error message, send screenshot/ explain the issue.

[shrewd badger]

Ok

[runic agate]

I'm having much issue with the connection stability....... In-game, when I turn on the mic the ping becomes very unstable (968 ms) & when I turn it off, it starts getting stable. Issue occuring both on mobile data & hotspot. I've reported several times ingame where there's an option to report unstable connection, yet it's not becoming stable. It's happening since a week.....pls help me out of this. Can't enjoy the game anymore like previous times. Than u

[storm willow]

@shrewd badger did you try on mobile data ?

[shrewd badger]

Yes

[storm willow]

Does the work?

[shrewd badger]

no

[runic agate]

@storm willow pls help me too

[storm willow]

Try repairing the app once

@runic agate repair the app once and see if that helps

[night cloak]

What's the difference between setting the age to above 18 and below 18

[nova bloom]

@runic agate Is ur network stable I mean other apps like YT etc.?

[elfin canopy]

Hey, @storm willow your thoughts on recent post on #media ? XD

Lmfao

[shrewd badger]

I think my network is low so I go in other game and that was working good but with pubg its not working perfect

[night cloak]

What's the difference between setting the age to above 18 and below 18
Pls tell

[runic agate]

@nova bloom yes....

[storm willow]

@night cloak less than 18 will have mandatory break from game. The can only play limited hours

[night cloak]

And above 18?

[storm willow]

@night cloak above 18 will just receive reminder

[night cloak]

After how many hours?

[storm willow]

@shrewd badger different game requires different data requirement you cant really compare it.

[timber ginkgo]

@shrewd badger bro your network is didn't allow for pubg data

[storm willow]

@night cloak like 2 and 6 hours

[night cloak]

Oh okay

Ty

[shrewd badger]

@storm willow I try all WiFi , data , other network but its not working

[timber ginkgo]

same issues with me when im use public wifi

[storm willow]

@runic agate @shrewd badger the Problem should be with the ISP, due to lockdown many ISPs facing huge network traffic. That’s why you get connectivity issue.

Try using 1.1.1.1 dns changer; we do not recommend using any VPNs

[shrewd badger]

@storm willow OK but I miss lot of stuff

OK thx for help @storm willow

[storm willow]

You’re welcome.

[shrewd badger]

@storm willow hey is there any gift by pubg

[storm willow]

@shrewd badger Pardon? I don’t get you?

[shrewd badger]

I was asking is there any stuff I can get for free by redeem code @storm willow

[storm willow]

@shrewd badger No, nothing like that, I wish I could get one too.

Most of the free redeem code on YouTube are click bait and scam, do not fall for that @shrewd badger

[shrewd badger]

OK

Can I ask when new update of map is coming

[storm willow]

You can find such information in #questions

[shrewd badger]

Thx for help you are such a nice guy @storm willow

bye

[storm willow]

You’re welcome 😉

[onyx cairn]

Do you need help with it? @faint escarp

[faint escarp]

@onyx cairnfake and real?

[night cloak]

My IP address shows location India so why am I always matched to indo in WiFi and not in data

[onyx cairn]

It is real, sneek peaks from latest 0.18.0 beta, starting soon! @faint escarp

[sand path]

Cuz there no ipv6 @night cloak

[night cloak]

@sand path how to solve that can u help

[sand path]

Only isp can solve it

[night cloak]

@sand path what will he have to do , what do I tell him to do

[sand path]

Try resetting your router @night cloak

And test in solo

[night cloak]

My ISP has a assigned IP address from Central so he can not change that , so how to get IPv6

[river holly]

0.18.0 beta link ?

[night cloak]

Can i crate both {pubg and pubg lite} account by one Facebook id ?

@night cloak That is the only solution we are aware of now. Feel free to use mobile data if you cannot change your WiFi IP address.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @river holly:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[night cloak]

@night cloak Yes.

@night cloak ok . Where i can find gun damage list of pubg mobile lite ?

@night cloak We have a wikia page https://pubgmobile.fandom.com/wiki/PUBG_Mobile_Wiki, but it might be outdated now since a lot of weapon damages were nerfed. That leaves you to the only option: in-game armory.

So where can i find in game?

Look for loadout on the center left of inventory page.

[turbid python]

One of my friend whose I'd got stolen she gave her I'd to one idiot now he has changed pwd and demanding 5k money to return the I'd is there any way to block the id permanent????

[night cloak]

@turbid python Please ask your friend to email at [e-mail].

[turbid python]

Email what details of I'd? @night cloak

[night cloak]

@turbid python Tell your friend to explain their issue. The data controller team will follow up with them.

[turbid python]

Ok got it thank you @night cloak

[night cloak]

@night cloak I don't think so. Try playing the game and find out.

[icy night]

Pubg mobile one my Redmi note 7 pro crashing without any warning and pubg mobile Kr is running without any problem i try reset factory my device and re installed pubg and still game is kept crashing after serval minutes while running normally please help.

[night cloak]

@night cloak it did not worked out it still remain the same

[hollow echo]

Is there a pubg mobile beta Server ?
Is it open for everyone or just beta testers ?

[sand path]

@night cloak maybe your ISP's main gateway is from a foreign country. The only option is to change your isp

[hollow echo]

@night cloak i have a solution
Start matchmaking with your mobile data
Once you enter switch to wifi

Is there a pubg mobile beta Server ?
Is it open for everyone or just beta testers ?
?

[sand path]

Only beta testers @hollow echo

[vagrant forum]

Yes, there is a server but it's only accessible to verified beta testers.

[hollow echo]

Oh..-_-

[obtuse forge]

No matter how many matches I play this mission won't get completed. What am I supposed to do?

[sand path]

Quick match @obtuse forge

Doesn't work on war mode

[obtuse forge]

Kk thanks

[night cloak]

@night cloak Then, I'm sorry to say it will be the same on your current WiFi. Play using your mobile data, until you switch to a different ISP.

[frail path]

I have a suggest here

There is s cheat out th2

[cold scroll]

@lime juniper I have to ask something about beta discord server. Can I PM you because it's related to promotional objectives?

[night cloak]

@frail path A cheater?

[night cloak]

yeah me

[polar marsh]

@errant basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@sand path idk if u remember but 2 weeks ago I was complaining about the 1st guy ranked on fpp NA who uses hacks and won’t get banned despite all the times I’ve reported him after killing me, and u gave me a link that requires his username, ID and uploading the video evidence on YouTube, I did all that stuff and he’s still chilling on top one fpp North America, do u think somebody even check the reports sent?

His name is F7 Falcon btw

[still juniper]

Bro net in properly working but how to

[sand path]

@night cloak it takes time, he will be banned!

[polar marsh]

@bitter laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

@night cloak dm me the link to the video

[still juniper]

Need help

[night cloak]

@sand path I’m sending it right now

[sand path]

Okay

@still juniper same problem on data and wifi?

[sand path]

Ummm?

[mild moon]

Hi, anyone here, I need help

[still juniper]

How to solve this problem

Plz tell me

@ @sand path

[sand path]

Is it on wifi or data? @still juniper

[mild moon]

@sand path I am getting data error with my one friend but not with other, what should i do now?

[frail path]

@night cloak nah this is a Website where they Post cheats and exploits and stuff and they have released a Pubg Mod Menu

[sand path]

@mild moon can you post a screenshot.

[still juniper]

WiFi

[mild moon]

@sand path Famous erorr 🙂 we have terminated your connection

[sand path]

Try DNS changer @still juniper

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @still juniper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand path]

@mild moon ??banned?

[mild moon]

yes 10 min

[sand path]

It occurs only when playing with a particular friend?

[mild moon]

He is my very old friend, 5k synergy

[sand path]

Make sure your device is not rooted/jailbroken

Your friend might be using some tools

[mild moon]

as i said, not with others,

lol, his account level is 77

[sand path]

Try repair client

And clear cache

And close spectators

[still juniper]

Not solve

Some problem in date

[night cloak]

Eror 403

Help

[mild moon]

should i unfriend and add again? it will work ?

[sand path]

@night cloak state your issue.

@mild moon no idea. And you will lose all the synergy

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[still juniper]

@sand path

[mild moon]

@sand path just did and checking now

[still juniper]

Helpme

Plz

[sand path]

Did you try dns changer? @still juniper

[still juniper]

Ms 32 In-game

[sand path]

Do a speed test and post the result here

[still juniper]

But not enter in lobby

[sand path]

Did you try dns changer?

[still juniper]

This speed

@sand path

700BK/s

[sand path]

That's slow

[still juniper]

Yup change dns

[sand path]

You need atleast 2mb/s

[still juniper]

But

I play every time this speed

Game smooth 👌 work

[wet heath]

I have a Issue with the game sound, it's get low or high in between of the game. And voice of teammates is also high even if you reduce voice at 10% it is happening after the system update. Device:- Realme XT

[still juniper]

yesterday to face this problem

[polar marsh]

@winged forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[still juniper]

It's my wifi speed

@sand path

[sand path]

Make sure there are no other devices on your wifi network. And then check. @still juniper

The load must have increased.

[still juniper]

Yup I sure not connected other devices

Same problem face my game friend

[sand path]

It's because of the loss% @still juniper

Turn of your router for 10-15mins

[lime juniper]

I do not have anything to do with those beta servers, @cold scroll. Please ask the staff there instead.

[still juniper]

Same problem face my friend

[sand path]

Contact your isp

It's not a game problem

[still juniper]

He play on sim date

[polar marsh]

@hoary zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​