#questions | PUBG MOBILE | Page 744

bold siren Apr 1, 2020, 5:08 PM

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^

charred jackal Apr 1, 2020, 5:09 PM

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How can i send you a video of prgrams people use to cheat?

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Programs *

night cloak Apr 1, 2020, 5:09 PM

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Post it in yt then send pubgm link of that video through in game

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Support

charred jackal Apr 1, 2020, 5:10 PM

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Can i send it here?

storm flumeBOT Apr 1, 2020, 5:10 PM

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Hello, @charred jackal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak Apr 1, 2020, 5:16 PM

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Any settings for emulator settings to get good fps?

storm flumeBOT Apr 1, 2020, 5:17 PM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

charred jackal Apr 1, 2020, 5:18 PM

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Can someone send the pictures to in game support?

storm flumeBOT Apr 1, 2020, 5:20 PM

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We provide support only for the global English version of PUBG MOBILE here.

pastel mesa Apr 1, 2020, 5:34 PM

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hi i have problem in my account

night cloak Apr 1, 2020, 5:34 PM

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What's up with it?

storm willow Apr 1, 2020, 5:35 PM

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Give us more information @pastel mesa

pastel mesa Apr 1, 2020, 5:35 PM

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just a secend

dawn vessel Apr 1, 2020, 5:36 PM

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📎 video0.mov

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4 players in solo mode !!!! pubgm_fp

pastel mesa Apr 1, 2020, 5:36 PM

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i wil be damage in cover it only in my account not phone

storm flumeBOT Apr 1, 2020, 5:36 PM

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Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

dawn vessel Apr 1, 2020, 5:38 PM

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Is there a bàñ on these people or do we work like them

pastel mesa Apr 1, 2020, 5:38 PM

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i wil be damage in cover it only in my account not phone @storm willow

sand path Apr 1, 2020, 5:39 PM

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They do get their rank cleared if the system detects them doing it frequently. @dawn vessel

whole nexus Apr 1, 2020, 5:41 PM

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I need human assistance from tencent, not robotic cs in game replies. my account got hacked and I can prove that I am the owner but there is no way to get proper help from tencent

smoky mantle Apr 1, 2020, 5:42 PM

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any mod

night cloak Apr 1, 2020, 5:43 PM

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What's your problem saury?

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How can i help you?

sand path Apr 1, 2020, 5:43 PM

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Can you login into your account? @whole nexus

whole nexus Apr 1, 2020, 5:44 PM

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Try sending an email to the support team.
@night cloak what is theirs email?

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yes

smoky mantle Apr 1, 2020, 5:44 PM

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Actually I'm suffering from high ping since new update and u know my downloading speed is too good but in pubg sucks

sand path Apr 1, 2020, 5:44 PM

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Do you have 2 social media accounts linked? @whole nexus

whole nexus Apr 1, 2020, 5:44 PM

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I can log in via Google, the hacker is login with Facebook

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yes Nero

smoky mantle Apr 1, 2020, 5:45 PM

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@night cloak when i play from another id the ping goods like 40ms but in my main id the ping fluctuating too much

storm flumeBOT Apr 1, 2020, 5:45 PM

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Please refer to subpoint 2.5 in #faq for further information, @whole nexus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dawn vessel Apr 1, 2020, 5:45 PM

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@sand path Unfortunately 4 of the times you killed me are the same four people

sand path Apr 1, 2020, 5:45 PM

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Contact ingame support and flow these steps. @whole nexus

📎 RdHVpDX_d.jpg

dawn vessel Apr 1, 2020, 5:45 PM

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But why do not they go to squad

whole nexus Apr 1, 2020, 5:45 PM

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ok

smoky mantle Apr 1, 2020, 5:46 PM

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@night cloak plz help

dawn vessel Apr 1, 2020, 5:46 PM

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Those who do alliance a lot. Unfortunately today, I lost my rank 4 and fell to 8 because of those who alliance and play with the hack.

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He is the one in the video. He killed me from behind the wall

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But we hope the support team will act and end these samples

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HugLove

night cloak Apr 1, 2020, 5:50 PM

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@night cloak when i play from another id the ping goods like 40ms but in my main id the ping fluctuating too much
@smoky mantle by saying ID you mean server?

storm geode Apr 1, 2020, 5:54 PM

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When the new m7 will be released?

sand path Apr 1, 2020, 5:55 PM

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No ETA

smoky mantle Apr 1, 2020, 6:02 PM

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@night cloak no id means my account when i plays by my account ping fluctuating and from another account the ping good

night cloak Apr 1, 2020, 6:03 PM

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Its the social media then you are connected to that one its lagging.

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On which social media have logged in to that account?

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The one thats laggy

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@smoky mantle pubgm_this

inner moss Apr 1, 2020, 6:30 PM

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Unstable connection on PUBGM Global version. Any tips I could fix it?

night cloak Apr 1, 2020, 6:31 PM

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@inner moss check you isp and troubleshoot if any errors.
still no help, reffer getting a good isp connection.

inner moss Apr 1, 2020, 6:32 PM

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Everything works fine on other apps, I contacted my ISP and everything is good on their end

night cloak Apr 1, 2020, 6:33 PM

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ping depends on the server your isp is connected too.

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if the bandwis high you'll get good ping.

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and ping isn't really same as net speed.

inner moss Apr 1, 2020, 6:34 PM

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Would VPN or DNS changer help?

smoky mantle Apr 1, 2020, 6:34 PM

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@night cloakfb

night cloak Apr 1, 2020, 6:34 PM

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VPN not recommended, but you can set a private dns.

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just to reduce the latency with your server. @inner moss not for other purposes.

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@night cloakfb
@smoky mantle try connecting it with any other social media like twitter for example.

smoky mantle Apr 1, 2020, 6:35 PM

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But the another account is also on fb but it doesn't lagging why @night cloak

night cloak Apr 1, 2020, 6:35 PM

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Facebook s laggy

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It happens

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Use twitter

inner moss Apr 1, 2020, 6:36 PM

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Idk but this used to happen to me only when updates were on, just only for few hours. But this time, it's been 3 weeks.

Like I get a good ping, always on green. But my gameplay is full of teleporting and delay.

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Takes me 2-3 seconds for every action

smoky mantle Apr 1, 2020, 6:37 PM

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@inner moss same

inner moss Apr 1, 2020, 6:37 PM

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Try server maintenance on your end. It would work I guess.

uneven saddle Apr 1, 2020, 6:38 PM

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My account was banned but what should I do right now ?

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Can someone help ?

inner moss Apr 1, 2020, 6:38 PM

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@inner moss same
@smoky mantle frustrating. When I crouch it automatically gets back up. Same to prone

polar marshBOT Apr 1, 2020, 6:39 PM

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@uneven saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path Apr 1, 2020, 6:41 PM

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@inner moss do you face same problem on data?

inner moss Apr 1, 2020, 6:42 PM

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Yep. Someone here told me to try it on 4G, but same issue... green ping, but delay and teleporting

sand path Apr 1, 2020, 6:42 PM

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Did you try repairing?

inner moss Apr 1, 2020, 6:43 PM

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I repair everyday hoping it will work.

smoky umbra Apr 1, 2020, 6:44 PM

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I have noticed that my emojis are only working 1/8 of the time. My repair button does not work either. I have reset my phone, but did not help.

inner moss Apr 1, 2020, 6:45 PM

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Best server(s) for me is/are Europe & Middle east. I get like 80ms and 116 maximum.

buoyant ginkgo Apr 1, 2020, 6:45 PM

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im getting tooooo much ping spikes from last 2days

night cloak Apr 1, 2020, 6:46 PM

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@inner moss i think it's due to Desync with other players, do u face this issue while playing solo.

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@buoyant ginkgo check your isp and repair client from login menu.

blazing saddle Apr 1, 2020, 6:46 PM

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What device are you using, @inner moss?

inner moss Apr 1, 2020, 6:47 PM

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What device are you using, @inner moss?
@blazing saddle Galaxy S9+

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@inner moss i think it's due to Desync with other players, do u face this issue while playing solo.
@night cloak I don't think so... I've been playing for 2 years and I know how a Desync is like.

blazing saddle Apr 1, 2020, 6:48 PM

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Have you tried the Repair Client option?

night cloak Apr 1, 2020, 6:48 PM

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you mentioned "teleporting" @inner moss

inner moss Apr 1, 2020, 6:48 PM

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I repair everyday hoping it will work.
@inner moss yeah

night cloak Apr 1, 2020, 6:48 PM

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it can ony happen if it's a issue with Desync.

blazing saddle Apr 1, 2020, 6:48 PM

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No ping/latency issues?

inner moss Apr 1, 2020, 6:48 PM

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No ping issues?
@blazing saddle 120 maximum

blazing saddle Apr 1, 2020, 6:49 PM

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Try the 3rd option in Repair Client, make sure you have enough free space on your device and make sure all background processes and applications are force closed before you open the game.

inner moss Apr 1, 2020, 6:50 PM

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Try the 3rd option in Repair Client, make sure you have enough free space on your device and make sure all background processes and applications are force closed before you open the game.
@blazing saddle Okay, I'll report the result. Tyvm

pulsar solar Apr 1, 2020, 6:50 PM

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Hello, can I get some advice about a connection error I had a while ago?

night cloak Apr 1, 2020, 6:51 PM

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@inner moss check you internal storage before repairing the client or u can have a multiple copy of game maps and resource packs, possibly but not sure.

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@pulsar solar can you mention in details?

blazing saddle Apr 1, 2020, 6:51 PM

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@pulsar solar Can you provide a screenshot of the issue?

pulsar solar Apr 1, 2020, 6:52 PM

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📎 image0.png

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This is the very first pop up I’ve ever received form PUBGM and I’m concerned about what it means.

blazing saddle Apr 1, 2020, 6:52 PM

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@pulsar solar Kindly refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

night cloak Apr 1, 2020, 6:52 PM

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@pulsar solar have you switched your connection while playing?

pulsar solar Apr 1, 2020, 6:53 PM

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No, I wasn’t.

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And thanks @blazing saddle

night cloak Apr 1, 2020, 6:53 PM

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please refer to that message link.

tidal wasp Apr 1, 2020, 6:56 PM

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📎 Screenshot_20200401-194846_PUBG_MOBILE.jpg

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He went through the wall and killed me in the back

night cloak Apr 1, 2020, 6:57 PM

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@tidal wasp report cheaters in game.

storm flumeBOT Apr 1, 2020, 6:57 PM

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Hello, @tidal wasp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

tidal wasp Apr 1, 2020, 6:57 PM

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I already did

night cloak Apr 1, 2020, 6:57 PM

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pubgm_this

tidal wasp Apr 1, 2020, 7:01 PM

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I waiting for the link that machete gave me

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I was*

night cloak Apr 1, 2020, 7:02 PM

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@tidal wasp report them in that given link, it will take time to get them suspended due to the daily sheer requests.

smoky umbra Apr 1, 2020, 7:09 PM

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@night cloak
I have noticed that my emojis are only working 1/8 of the time. My repair button does not work either. I have reset my phone, but did not help.

night cloak Apr 1, 2020, 7:10 PM

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@smoky umbra have you downloaded the resource pack after the update?

smoky umbra Apr 1, 2020, 7:10 PM

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No. Thank you

night cloak Apr 1, 2020, 7:11 PM

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download it.

smoky umbra Apr 1, 2020, 7:11 PM

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It is very hard to find

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Doing it now

night cloak Apr 1, 2020, 7:11 PM

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all the best, feel free to tag me if you've any problems.

smoky umbra Apr 1, 2020, 7:14 PM

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Sure thing. MUCH APPRECIATED

night cloak Apr 1, 2020, 7:14 PM

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@mortal aspen what's your problem

vagrant onyx Apr 1, 2020, 7:14 PM

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@mortal aspen how can we help you ?

mortal aspen Apr 1, 2020, 7:14 PM

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Nothing

night cloak Apr 1, 2020, 7:29 PM

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Hello

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@night cloak hey,state your issue.

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I reached diamond v in 30 days kd 4 but rn i can't seem to play like i did before

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what's the problem are you facing

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Lack of knowledge i guess..

sick iron Apr 1, 2020, 7:32 PM

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@night cloak I need help with something

night cloak Apr 1, 2020, 7:32 PM

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We cant do nothing about that except of giving you youtube links.

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To watch and get better.

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@night cloak is there any issue which is concerning you?

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@sick iron ask your question.

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@night cloak thanks

storm willow Apr 1, 2020, 7:35 PM

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@night cloak if you have any issue regarding the app you can ask here.
For game related talk use #pubg-mobile

sick iron Apr 1, 2020, 7:38 PM

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Okay for some reason I got this. I can't use wifi, there is issues with it. I'm using data to play pubg. The thing is my internet is not bad. I went yt, Google, and other apps I use. It's working fast and good, but pubg is the problem. I barely played one match and I had over 200 ping, died early lol, went offline and got back on... Then this showed up. What do I do?

📎 Screenshot_20200401-143229_PUBG_MOBILE.jpg

night cloak Apr 1, 2020, 7:39 PM

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@sick iron recheck your data connection, provide a screenshot of your speed test and troubleshoot your wifi router if there's anything suspicious with it.

sick iron Apr 1, 2020, 7:40 PM

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The wifi is a way different problem, don't worry about that, but I'll see the speed test of my data

night cloak Apr 1, 2020, 7:41 PM

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sure thing, and don't forget to close all apps before you do the speed test. @sick iron

finite timber Apr 1, 2020, 7:47 PM

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Hi

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I player of pubg mobile

night cloak Apr 1, 2020, 7:48 PM

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hello, how can i help u? @finite timber

finite timber Apr 1, 2020, 7:48 PM

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@night cloak i want to know something plz

night cloak Apr 1, 2020, 7:48 PM

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sure, ask

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My friends stats were all reset even tho he was ace 5 why did he get reset

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@night cloak he must've violated game tos

finite timber Apr 1, 2020, 7:49 PM

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@night cloak؟

night cloak Apr 1, 2020, 7:49 PM

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@finite timber ask your question.

polar marshBOT Apr 1, 2020, 7:53 PM

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@south nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@finite timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick iron Apr 1, 2020, 8:01 PM

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@night cloak I don't think Androids have speed tester. I did little research and there isn't any, but I know my speed is good when I other apps. Like I said it's fast and good

astral jasper Apr 1, 2020, 8:02 PM

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@night cloak Is there 90 fps beta I can get? Unlock 90 fps for my phone nubia red magic 3s

night cloak Apr 1, 2020, 8:03 PM

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My friends stats were all reset even tho he was ace 5 why did he get reset
@night cloak has he been teaming up on the game frequently?

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@astral jasper possibly not.

polar marshBOT Apr 1, 2020, 8:10 PM

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@woeful cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

astral jasper Apr 1, 2020, 8:14 PM

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@night cloak there are videos using app to chenge in confing file for 90 fps is that TOS?

storm willow Apr 1, 2020, 8:15 PM

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anything that tampers the app is against TOS

storm flumeBOT Apr 1, 2020, 8:15 PM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @astral jasper.

quartz wave Apr 1, 2020, 8:15 PM

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@night cloak Do u have any idea when ERANGEL 2.0 might be released?

night cloak Apr 1, 2020, 8:15 PM

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@astral jasper using GFX tool to module configure the game settings is not recommended.

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@quartz wave estimated time is unsure.

storm willow Apr 1, 2020, 8:15 PM

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Late

young storm Apr 1, 2020, 8:16 PM

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📎 image0.jpg

night cloak Apr 1, 2020, 8:16 PM

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updated 20. will be erangel 2.0.

young storm Apr 1, 2020, 8:16 PM

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Can someone tell me what are 3 safety measures?

quartz wave Apr 1, 2020, 8:17 PM

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@night cloak okay!How about canted sight, Throwables like Pan?It's been too long since a major update in pubg!..

night cloak Apr 1, 2020, 8:17 PM

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@quartz wave eventually through updates there will be visible changes.

quartz wave Apr 1, 2020, 8:19 PM

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@night cloak Alright bro.. Can there be #suggestions portal in the channel so that it does actually help people sort their views to pubg team!

storm willow Apr 1, 2020, 8:19 PM

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#old

lone falcon Apr 1, 2020, 8:20 PM

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Can someone tell me what types of graphics setting these guys use in this video ???

night cloak Apr 1, 2020, 8:20 PM

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@quartz wave there's no confirmation on whether or not there will be a suggestion channel or not. but you can use #old for the same until time.

lone falcon Apr 1, 2020, 8:20 PM

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And where is the option of same setting in game??

quartz wave Apr 1, 2020, 8:21 PM

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Alright!Cheers👍

night cloak Apr 1, 2020, 8:21 PM

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Can someone tell me what types of graphics setting these guys use in this video ???
@lone falcon i use balanced and extreme. Balanced just beacuse i want to see my Death plays when i face cheaters, if you dont want that use smooth instead.

lone falcon Apr 1, 2020, 8:22 PM

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@night cloak did you watch the video their graphics is amazing. Idk how to equip those ones. That's why I keep asking 😊

night cloak Apr 1, 2020, 8:22 PM

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Thats on the PC version.

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Not the mobile.

lone falcon Apr 1, 2020, 8:22 PM

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🤔 Oh I see

night cloak Apr 1, 2020, 8:22 PM

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Yeah

lone falcon Apr 1, 2020, 8:23 PM

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Well thank for info and I will try your ones😉

young storm Apr 1, 2020, 8:24 PM

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Please tell me what are 3 safety measures?

📎 image0.jpg

warm wren Apr 1, 2020, 8:32 PM

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Someone mass pinging

night cloak Apr 1, 2020, 8:32 PM

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yes.

warm wren Apr 1, 2020, 8:33 PM

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The bot muted him

distant escarp Apr 1, 2020, 8:33 PM

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great, thanks.

brazen kettle Apr 1, 2020, 8:33 PM

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Yeey

noble robin Apr 1, 2020, 8:33 PM

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GWmythiFeelsBannedMan

night cloak Apr 1, 2020, 8:33 PM

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please don't go off topic

brazen kettle Apr 1, 2020, 8:33 PM

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Ok sar GWjianWut

sick iron Apr 1, 2020, 8:35 PM

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He mentioned many ppl including me, what the dudes problem? 🤣

naive magnet Apr 1, 2020, 8:37 PM

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moron

onyx cairn Apr 1, 2020, 8:37 PM

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For a moment I thought some needs me.😕

cedar quarry Apr 1, 2020, 8:37 PM

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The reported list is disabled and does not change

📎 image0.png

slender vault Apr 1, 2020, 8:45 PM

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ok

south herald Apr 1, 2020, 9:06 PM

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Hi

night cloak Apr 1, 2020, 9:07 PM

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@south herald hello, how can i help you?

storm flumeBOT Apr 1, 2020, 9:11 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @south herald. Remember to read through #faq before asking questions in the support channels.

fading fossil Apr 1, 2020, 9:30 PM

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Hello I have a problem with my account links. I have one with google and one with Facebook. The Facebook account was deleted a long time ago and I want to switch from android to apple but I don't know how. Is there a way to remove my Facebook link and add a different link

storm willow Apr 1, 2020, 9:31 PM

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@fading fossil please contact customer support, only they handle account related issues.

storm flumeBOT Apr 1, 2020, 9:31 PM

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You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

fading fossil Apr 1, 2020, 9:32 PM

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@storm willow ok thank you

green wolf Apr 1, 2020, 9:33 PM

#

Hi

#

I need help

storm flumeBOT Apr 1, 2020, 9:33 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @green wolf. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Apr 1, 2020, 9:37 PM

#

@green wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Apr 1, 2020, 9:37 PM

#

Do y'all know when Ultra HD will be supported?

#

I got Samsung Galaxy S10 PLUS 1TB and it doesn't support it either. I haven't heard anyone having a device that supports it neither.

lime juniper Apr 1, 2020, 9:47 PM

#

We unfortunately do not have any estimated time for when this graphics option may be available for your device.

night cloak Apr 1, 2020, 9:50 PM

#

No ETA then, understandable.

wheat cloud Apr 1, 2020, 10:05 PM

#

I need some assistance

bold siren Apr 1, 2020, 10:05 PM

#

How can we help you?

wheat cloud Apr 1, 2020, 10:06 PM

#

Someone is logging into my account Bec they hacked my twitter and messing with everything and they del all my friends changed my name and not all my synergy is gone and I can’t unlink my account

night cloak Apr 1, 2020, 10:07 PM

#

@wheat cloud refer to the pinned messages of this channel.

wheat cloud Apr 1, 2020, 10:07 PM

#

What

rare thistle Apr 1, 2020, 10:08 PM

#

When will the next beta test be ? Would love to be apart of it

inland siren Apr 1, 2020, 10:08 PM

#

Hello, an account was linked via Google Play from someone I don’t know. I want to cancel because it enters my account and does not make me play. Please help.

night cloak Apr 1, 2020, 10:08 PM

#

@rare thistle soon, you can get the beta test link from #news once uploaded

bold siren Apr 1, 2020, 10:09 PM

#

Please remember that your account is your responsibility and that sharing your password is not the greatest idea, @wheat cloud. Kindly refer to this message:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

And try following these steps:

📎 image0.jpg

storm flumeBOT Apr 1, 2020, 10:09 PM

#

You can apply for the PUBG MOBILE beta program here, @rare thistle:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

bold siren Apr 1, 2020, 10:09 PM

#

@inland siren:

https://discordapp.com/channels/393088095840370689/481200416349224980/695031994530398264

rare thistle Apr 1, 2020, 10:09 PM

#

Thank you!

night cloak Apr 1, 2020, 10:10 PM

#

@inland sirenyou can login to the game with the another logged Account, if u want revoke access of the other Account contact respective customer support.

wheat cloud Apr 1, 2020, 10:10 PM

#

I did not share it my Twitter got hacked

night cloak Apr 1, 2020, 10:10 PM

#

weird arabic fonts pubgm_fp

bold siren Apr 1, 2020, 10:10 PM

#

Then refer to the image I sent, @wheat cloud.

wheat cloud Apr 1, 2020, 10:11 PM

#

Had the Arabic guy is the on how hacked

#

It and I have emails from twitter that some one has changed my password and my username

#

And the person who hacked Added there real account and my friends

#

Please I would much feather y’all to a real person

night cloak Apr 1, 2020, 10:13 PM

#

that's why you shouldn't have shared your login credentials with others.

bold siren Apr 1, 2020, 10:14 PM

#

Remember that we are only discord staffs not of the game which means we do not have any powers to help you with that, I have informed you what you can do.

#

If it doesn’t work, kindly create a new account.

night cloak Apr 1, 2020, 10:14 PM

#

pubgm_this

wheat cloud Apr 1, 2020, 10:14 PM

#

Can you point me to someone who can please

night cloak Apr 1, 2020, 10:15 PM

#

I'm afraid you're already answered, answering repeated questions isn't what we do.

wheat cloud Apr 1, 2020, 10:25 PM

#

Bro did I ask you

blazing saddle Apr 1, 2020, 10:30 PM

#

Contact the social media support for such issues, @wheat cloud.

lilac flare Apr 1, 2020, 10:52 PM

#

Guys Does anyone know when m4 jocker fool will be released on global please ?

night cloak Apr 1, 2020, 10:54 PM

#

@lilac flare no estimated date yet. Please check on #news for latest updates.

lilac flare Apr 1, 2020, 11:26 PM

#

Okk thanks mate

signal ocean Apr 1, 2020, 11:44 PM

#

Hey umm I have a glitch to report were do I do it?

night cloak Apr 1, 2020, 11:44 PM

#

#old

plain valley Apr 2, 2020, 12:02 AM

#

I need help

storm flumeBOT Apr 2, 2020, 12:02 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @plain valley. Remember to read through #faq before asking questions in the support channels.

balmy jewel Apr 2, 2020, 12:08 AM

#

hey I deleted my account accedintaly how can I cancel this

night cloak Apr 2, 2020, 12:14 AM

#

@balmy jewel Restart the game and tap on cancel.

balmy jewel Apr 2, 2020, 12:17 AM

#

there is no cancel only exit game

night cloak Apr 2, 2020, 12:18 AM

#

Did you restart the game?

#

@balmy jewel Once you request to delete an account, there's a 7 days period to cancel it, incase change of mind.

forest rock Apr 2, 2020, 12:22 AM

#

helloo

#

im playing pubg

#

this is my 9 game

balmy jewel Apr 2, 2020, 12:23 AM

#

should I try tomorrow?

forest rock Apr 2, 2020, 12:23 AM

#

and everytime i get killed by hackers

storm flumeBOT Apr 2, 2020, 12:30 AM

#

Hello, @forest rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

golden raptor Apr 2, 2020, 12:34 AM

#

Hey

#

My name tag still isn't unlocked

#

Do you guys know why?

sand path Apr 2, 2020, 12:35 AM

#

Isnt locked?

#

Or is locked?

#

Can I have the screenshot of the nametag @golden raptor

golden raptor Apr 2, 2020, 12:36 AM

#

It's locked

#

Can I have the screenshot of the nametag @golden raptor
@sand path ok

#

📎 Screenshot_20200401-193721.png

#

I'm supposed to see season 12 crown

#

But it's still locked

sand path Apr 2, 2020, 12:38 AM

#

You receive it at the end of the season. @golden raptor

night cloak Apr 2, 2020, 12:38 AM

#

You will get it unlocked next season.

sand path Apr 2, 2020, 12:39 AM

#

As you may reach ace.

golden raptor Apr 2, 2020, 12:39 AM

#

I only got the ratings cards and that's it...I didn't even get the silver stuff

sand path Apr 2, 2020, 12:39 AM

#

Silver is also end of season.

#

Only stuff redeemable are at the bottom right

golden raptor Apr 2, 2020, 12:39 AM

#

As you may reach ace.
@sand path so if I reach Ace I won't get the tag untill the end also?

sand path Apr 2, 2020, 12:40 AM

#

There are still 5 weeks for end of season

#

No @golden raptor

golden raptor Apr 2, 2020, 12:40 AM

#

Silver is also end of season.
@sand path oohhh..ohk

#

Oh

#

Ok pubgm_yeheboi

#

Thanks

#

O..one more thing

#

I have a glitch with the buggies

spare knot Apr 2, 2020, 12:41 AM

#

I keep trying to redownload pubg Mobile but it doesn’t download

sand path Apr 2, 2020, 12:42 AM

#

It's a known issue

spare knot Apr 2, 2020, 12:42 AM

#

How do I fix it

sand path Apr 2, 2020, 12:42 AM

#

Do you have enough space? @spare knot

spare knot Apr 2, 2020, 12:42 AM

#

Yes

golden raptor Apr 2, 2020, 12:42 AM

#

Sometimes when they flip they get sticker in the ground and boom it exploded and I dead

sand path Apr 2, 2020, 12:42 AM

#

Try downloading from pubgmobile.com @spare knot

golden raptor Apr 2, 2020, 12:42 AM

#

Sometimes when they flip they get sticker in the ground and boom it exploded and I dead
@golden raptor stucked

spare knot Apr 2, 2020, 12:42 AM

#

Ok thanks

storm flumeBOT Apr 2, 2020, 12:43 AM

#

Hello, @golden raptor!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

golden raptor Apr 2, 2020, 12:43 AM

#

Sometimes when I try to drive one they spin out and go crazy.. especially when I try turning

#

Hello, @golden raptor!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@storm flume ohk

sand path Apr 2, 2020, 12:44 AM

#

Buggys are supposed to slip when turned too much. That's not a glitch

golden raptor Apr 2, 2020, 12:44 AM

#

Buggys are supposed to slip when turned too much. That's not a glitch
@sand path no I'm nt talking about tht...I mean even if I drive straight it spins out

spare knot Apr 2, 2020, 12:45 AM

#

@sand path just does this

📎 image0.png

sand path Apr 2, 2020, 12:46 AM

#

Let me check

#

iOS? @spare knot

spare knot Apr 2, 2020, 12:48 AM

#

Yes

sand path Apr 2, 2020, 12:48 AM

#

App store. Make sure you have a stable connection.

spare knot Apr 2, 2020, 12:48 AM

#

I might have to update my phone though didn’t think about that

sand path Apr 2, 2020, 12:48 AM

#

Oh true

night cloak Apr 2, 2020, 12:49 AM

#

@spare knot Go to Settings > General > About and share a screenshot, censoring private information.

spare knot Apr 2, 2020, 12:49 AM

#

What do you want to see?

night cloak Apr 2, 2020, 12:49 AM

#

Your device and storage info.

spare knot Apr 2, 2020, 12:50 AM

#

Ok

#

📎 image0.png

#

There

night cloak Apr 2, 2020, 12:51 AM

#

And device?

spare knot Apr 2, 2020, 12:52 AM

#

What do you mean

sand path Apr 2, 2020, 12:52 AM

#

Model

spare knot Apr 2, 2020, 12:52 AM

#

iPhone 7

#

Yeah maybe I should update

night cloak Apr 2, 2020, 12:52 AM

#

What happens when you tap on download on Apple Store?

spare knot Apr 2, 2020, 12:53 AM

#

So you know when you tap download and it shows a stop button with a circle showing the progress of the download?

night cloak Apr 2, 2020, 12:53 AM

#

Yes.

spare knot Apr 2, 2020, 12:54 AM

#

That’s all it shows the progress doesn’t change at all

📎 image0.png

sand path Apr 2, 2020, 12:54 AM

#

Umm same with cod?

spare knot Apr 2, 2020, 12:54 AM

#

Yep

night cloak Apr 2, 2020, 12:54 AM

#

Maybe your internet is slow?

spare knot Apr 2, 2020, 12:55 AM

#

I’m the only one home and we have fast WiFi

night cloak Apr 2, 2020, 12:55 AM

#

Can you share a screenshot of your www.fast.com result?

spare knot Apr 2, 2020, 12:55 AM

#

Yeah

night cloak Apr 2, 2020, 12:56 AM

#

And, may I know your iOS version? Is it jailbroken?

spare knot Apr 2, 2020, 12:56 AM

#

Uh oh

#

Time to call spectrum

#

📎 image0.png

#

Ok so that’s ridiculous

night cloak Apr 2, 2020, 12:57 AM

#

That is slow, you should definitely call your ISP.

spare knot Apr 2, 2020, 12:57 AM

#

And it’s 12.1.4 not jail broken

night cloak Apr 2, 2020, 12:57 AM

#

Noted.

spare knot Apr 2, 2020, 12:57 AM

#

Yeah it’s not ever that slow

#

So what’s the recommended speed?

sand path Apr 2, 2020, 1:00 AM

#

Anything above 2mbps @spare knot

night cloak Apr 2, 2020, 1:01 AM

#

2.4GB on iOS.

sand path Apr 2, 2020, 1:01 AM

#

Do You know you are amazing @night cloak GWvictoriaMeguFace

spare knot Apr 2, 2020, 1:02 AM

#

Yeah well it’s going up and down so I’m definitely calling but they aren’t coming in lol

night cloak Apr 2, 2020, 1:02 AM

#

So, yeah, you need a fast internet. You can also tap on download and leave it like this during the night.

#

It should be completed by morning.

spare knot Apr 2, 2020, 1:02 AM

#

That’s what I’m going to do. Can’t be without pubg

#

Videos will have to do for now I guess

#

Thanks for the help

night cloak Apr 2, 2020, 1:03 AM

#

Good luck!

sand path Apr 2, 2020, 1:05 AM

#

You may want to check out posts in #content then EnergySip

limpid oyster Apr 2, 2020, 1:16 AM

#

@night cloak hi there
I have talked to you yesterday about the UC
and still I have not received anything and they didn't answer my

night cloak Apr 2, 2020, 1:17 AM

#

@limpid oyster If they do not reply within 72 hours, feel free to request a refund from Google Assistant.

limpid oyster Apr 2, 2020, 1:24 AM

#

@night cloak I did request a refund but
They sent me an email and told me that they can't give me my money

night cloak Apr 2, 2020, 1:25 AM

#

Then there is nothing you can do.

#

Since its non-refundable.

limpid oyster Apr 2, 2020, 1:31 AM

#

This means that I have been robbed
and there is nothing I can do about it

#

That was very helpful 🙂

shadow dune Apr 2, 2020, 2:20 AM

#

Today is April 1. Where is M416-The Fool and The Fool Set?

sand path Apr 2, 2020, 2:22 AM

#

You'll have to wait to see if it is even coming. The joker sets in crates are part of the april fool's event this time. @shadow dune

#

@limpid maple you may tag error and state your issue in #discord

foggy iris Apr 2, 2020, 2:38 AM

#

hi there, my rating protection card was active and somehow I ended up dead at #15, despite the card I got minus 25. That's a rough one on an Ace level. Can someone please explain, whats happening there?

sand path Apr 2, 2020, 2:39 AM

#

Hello! @foggy iris rating protection cards works only up till crown tier

#

It wont be utilized even If its active in ace.

foggy iris Apr 2, 2020, 2:41 AM

#

Waoh! never knew that before

#

I thought it can be used aftr reaching crown.

sand path Apr 2, 2020, 2:41 AM

#

No it can be used between bronze V and crown I

foggy iris Apr 2, 2020, 2:43 AM

#

Thank you Nero but it seems unfair for Ace and Conqueror players.😩 Stay safe 🙂

sinful geode Apr 2, 2020, 2:53 AM

#

Need help I have no idea what’s happening

storm flumeBOT Apr 2, 2020, 2:53 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @sinful geode. Remember to read through #faq before asking questions in the support channels.

sinful geode Apr 2, 2020, 2:56 AM

#

What’s the Pubgm redeem code for TestFlight

static shore Apr 2, 2020, 2:58 AM

#

@sand path I accidentally deleted the mail for the beta testing server, I contacted the tech support and it didn't help!

#

how can I join the sever

sand path Apr 2, 2020, 2:58 AM

#

You'll have to apply for beta again.

#

https://bit.ly/2WX9dhG

PUBGM Player One Recruitment

PUBGM Player One Recruitment.

static shore Apr 2, 2020, 3:02 AM

#

how long is the wait?

#

@sand path

sand path Apr 2, 2020, 3:03 AM

#

No info. You'll get the mail if you're selected.

autumn ivy Apr 2, 2020, 3:08 AM

#

Im experiencing Frame drops how can I fix this? My settings are:
Smooth - Ultra
Device: Galaxy A70

storm flumeBOT Apr 2, 2020, 3:09 AM

#

Please refer to subpoint 4.8 in #faq for further information, @autumn ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

autumn ivy Apr 2, 2020, 3:11 AM

#

I'm on Pubg Kr if that matters
(I downloaded from apkpure)

storm flumeBOT Apr 2, 2020, 3:12 AM

#

We provide support only for the global English version of PUBG MOBILE here.

main moth Apr 2, 2020, 3:13 AM

#

So i got a few questions, when is the arctic mode being released and when is the vanquisher and survive till dawn more being added back

sand path Apr 2, 2020, 3:13 AM

#

Arctic mode will be released on april 16 @main moth

autumn ivy Apr 2, 2020, 3:13 AM

#

Yeah but does it matter?

#

Thats what I want to know....

storm willow Apr 2, 2020, 3:14 AM

#

April 16 @main moth and No info on Infection mode

main moth Apr 2, 2020, 3:14 AM

#

so those achievements are impossible to get for all purposes then?

autumn ivy Apr 2, 2020, 3:14 AM

#

What?

sand path Apr 2, 2020, 3:14 AM

#

@autumn ivy try lowering the frame rate from ultra

#

And enable auto adjust graphics

#

@main moth they might come in the near future.

thorny bolt Apr 2, 2020, 3:15 AM

#

Cheaters everywhere pffff

autumn ivy Apr 2, 2020, 3:15 AM

#

Ok

storm flumeBOT Apr 2, 2020, 3:15 AM

#

Hello, @thorny bolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

thorny bolt Apr 2, 2020, 3:20 AM

#

Pffff i want talk with support not robot pfff

main moth Apr 2, 2020, 3:20 AM

#

report them

#

move on, theyll be banned by 2030

sand path Apr 2, 2020, 3:22 AM

#

The system detects player who actively team up with cheaters and punish them accordingly and clear their rank. It takes time. @thorny bolt

smoky robin Apr 2, 2020, 3:23 AM

#

what can i do if i have a hackers name but cant type it and i dont have their id

sand path Apr 2, 2020, 3:24 AM

#

Only option is to report while spectating.

smoky robin Apr 2, 2020, 3:24 AM

#

but we finished 2nd

#

the hackers costed us the win

#

so they cant be banned now? wow.

sand path Apr 2, 2020, 3:25 AM

#

That's unfortunate. I've face the same issue today. Could you elaborate that in #old @smoky robin

#

They might have been reported by other players in the same match.

thorny bolt Apr 2, 2020, 3:26 AM

#

@smoky robin the game help him to push rank

smoky robin Apr 2, 2020, 3:27 AM

#

@thorny bolt ?

#

Im super mad rn cuz me and my duo partner play for duos wins, and we got 2nd...

sand path Apr 2, 2020, 3:27 AM

#

@thorny bolt they do get their punishment.

📎 Screenshot_20200402-085704_Discord.jpg

#

Further discussions to #pubg-mobile

smoky robin Apr 2, 2020, 3:28 AM

#

i have footage of them killing us but not from the start

sand path Apr 2, 2020, 3:28 AM

#

You can report them through the link, but character ID is needed.

smoky robin Apr 2, 2020, 3:29 AM

#

yeah thats y

ionic sparrow Apr 2, 2020, 3:29 AM

#

How to get April fools title

#

Pls help

sand path Apr 2, 2020, 3:29 AM

#

That title is currently KR version exclusive. @ionic sparrow it might appear in the global soon

ionic sparrow Apr 2, 2020, 3:30 AM

#

@sand path what is KR?

#

but one of my friends has it

sand path Apr 2, 2020, 3:30 AM

#

Korean

thorny bolt Apr 2, 2020, 3:30 AM

#

Mierda de roboot

sand path Apr 2, 2020, 3:31 AM

#

If you have already reported users, good job and keep up the great work! Once you have reported players, their accounts are marked by the system and it takes appropriate measures against them if they are found violating the ToS.
This may take some time due to the sheer number of reports the system receives every day. Rest assured, all cheaters are punished eventually. @thorny bolt

thorny bolt Apr 2, 2020, 3:32 AM

#

Ok i haveother quastion

smoky robin Apr 2, 2020, 3:32 AM

#

the hacker had a suppressed dp-28, thats how we confirmed he was a hacker

thorny bolt Apr 2, 2020, 3:32 AM

#

Why the canted sight control not added to the global versions.. You know we need it

sand path Apr 2, 2020, 3:33 AM

#

No ETA

tawdry jasper Apr 2, 2020, 3:33 AM

#

it will probably be added soon in the future🤔

earnest skiff Apr 2, 2020, 3:35 AM

#

Is there a way I can contact someone who can listen to me and forward whatever I say to the developers

#

apparently in game doesn’t let me message them so

smoky robin Apr 2, 2020, 3:36 AM

#

Ok I am not sure if this person was hacking, but this person's teamate was over 100% sure hacking: 5225749816

sand path Apr 2, 2020, 3:37 AM

#

#old @earnest skiff

#

@smoky robin use the link or report ingame

earnest skiff Apr 2, 2020, 3:40 AM

#

that’s doesn’t work either imo

#

sick of these arab hackers

#

playin in NA

hybrid lodge Apr 2, 2020, 3:42 AM

#

Where is armory?

sly lotus Apr 2, 2020, 3:42 AM

#

guys this is a hacker plz report him😭 (also he is congrurer

📎 IMG-20200402-WA0009.jpg

#

📎 IMG-20200402-WA0006.jpg

#

search his id

lean crescent Apr 2, 2020, 3:44 AM

#

pubgm_hidethepain Report him ingame

sly lotus Apr 2, 2020, 3:44 AM

#

yes

#

hope tencent sees this

tawdry jasper Apr 2, 2020, 3:44 AM

#

@earnest skiff the hackers aren't just limited to Arabians but if u encounter one just report them ingame

storm flumeBOT Apr 2, 2020, 3:44 AM

#

Hello, @sly lotus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

hybrid lodge Apr 2, 2020, 3:45 AM

#

@tawdry jasper where is armory?

tawdry jasper Apr 2, 2020, 3:46 AM

#

it can be checked from loadouts I believe @hybrid lodge

polar marshBOT Apr 2, 2020, 4:05 AM

#

@toxic glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic plover Apr 2, 2020, 4:16 AM

#

What is this "kill people in airborne"

tawdry jasper Apr 2, 2020, 4:17 AM

#

@arctic plover means u gotta kill them while they are parachuting down

arctic plover Apr 2, 2020, 4:53 AM

#

OK thx

marble thicket Apr 2, 2020, 5:01 AM

#

How to get the April Fool Title in PUBGM Global Version. I know it's available in KR version but i saw many people using in the game in Global version.

uncut island Apr 2, 2020, 5:03 AM

#

Hi guys, I lost my Facebook account that I used to enter the game and I wrote support and had not responded two months ago What should I do?

tawdry jasper Apr 2, 2020, 5:15 AM

#

@marble thicket title is only available in KR version, however the players on KR version are able to join lobbies of players on the global version.

#

try resending a message via support center in-game? @uncut island

delicate bronze Apr 2, 2020, 5:18 AM

#

When Discord turns on the microphone does not work in Pebgy, is there a solution?

#

📎 Screenshot_2020-04-02-02-39-15-32_dac7cc7571c39b392df64923967cf7da.png

uncut island Apr 2, 2020, 5:19 AM

#

@tawdry jasper yas

#

What i do now ???

tawdry jasper Apr 2, 2020, 5:20 AM

#

@delicate bronze android does not permit more than one app using your mic at the same time

#

#faq 5.3 and 5.4 @uncut island

storm willow Apr 2, 2020, 5:31 AM

#

@uncut island try contacting them again. CS is your only Hope.

tulip arrow Apr 2, 2020, 5:33 AM

#

Reeeee

night cloak Apr 2, 2020, 5:36 AM

#

@tulip arrow how can I help you

fast comet Apr 2, 2020, 5:40 AM

#

yo so i was wondering if it was possible that i could get the username of an account that is no longer being used

tulip arrow Apr 2, 2020, 5:41 AM

#

@night cloak wait wut?

#

@night cloak my bad wrong chat m8

night cloak Apr 2, 2020, 5:42 AM

#

@fast comet It is not possible due to their privacy and avoid creating confusion.

fast comet Apr 2, 2020, 5:42 AM

#

alright thank you

potent heath Apr 2, 2020, 5:45 AM

#

Is there a beta link to get PUBG M beta pls help

#

I want my rewards!

vagrant onyx Apr 2, 2020, 5:45 AM

#

@potent heath yes

night cloak Apr 2, 2020, 5:45 AM

#

@potent heath #news

storm flumeBOT Apr 2, 2020, 5:45 AM

#

You can apply for the PUBG MOBILE beta program here, @potent heath:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

vagrant onyx Apr 2, 2020, 5:46 AM

#

@potent heath Or refer to this

https://discordapp.com/channels/393088095840370689/481197473403240451/694662175356354571

arctic plover Apr 2, 2020, 5:46 AM

#

📎 Screenshot_2020-04-02-11-16-14-451_com.tencent.ig.png

#

How to complete this mission what is this about

vagrant onyx Apr 2, 2020, 5:48 AM

#

@arctic plover 2 logins on march = 21/3/2021

3 logins on march = 21/3/2022

arctic plover Apr 2, 2020, 5:49 AM

#

Ok

#

But the date is over

vagrant onyx Apr 2, 2020, 5:49 AM

#

@arctic plover for 1 logins yes the date is over

tawdry jasper Apr 2, 2020, 5:49 AM

#

next year, lol @arctic plover

vagrant onyx Apr 2, 2020, 5:50 AM

#

if you log in for 1 logins its wont count anymore @arctic plover

arctic plover Apr 2, 2020, 5:50 AM

#

Hmm ok thx

vagrant onyx Apr 2, 2020, 5:51 AM

#

@arctic plover just make sure to log in on 21 march next year on 00.00 UTC and before the next day

arctic plover Apr 2, 2020, 5:51 AM

#

Yeah off course

#

@arctic plover means u gotta kill them while they are parachuting down
@tawdry jasper

This can be done in arcade

vagrant onyx Apr 2, 2020, 5:52 AM

#

@arctic plover hardcore mode does count for weapons mastery achievement

arctic plover Apr 2, 2020, 5:53 AM

#

War mode

night cloak Apr 2, 2020, 5:53 AM

#

nope

vagrant onyx Apr 2, 2020, 5:53 AM

#

@arctic plover war mode does not count

arctic plover Apr 2, 2020, 5:53 AM

#

Only hardcore

tawdry jasper Apr 2, 2020, 5:53 AM

#

all gamemodes except evoground and war modes count in it

arctic plover Apr 2, 2020, 5:53 AM

#

And the classics

#

Ok thx

night cloak Apr 2, 2020, 5:54 AM

#

@arctic plover the requirement is to play only in classic mode.

arctic plover Apr 2, 2020, 5:54 AM

#

Ok

night cloak Apr 2, 2020, 5:54 AM

#

yes.

lime juniper Apr 2, 2020, 5:59 AM

#

We have suspended this player, @sly lotus. Thank you for the report. Please remember to continue reporting future cheaters via the in-game reporting system.

cloud rampart Apr 2, 2020, 6:18 AM

#

When I want to play PUBGM, it always stuck, lag, hang, and when I want to play Classic Mode, it won't let me in. Please fix this.

night cloak Apr 2, 2020, 6:19 AM

#

Make sure you device have minimum spec @cloud rampart

#

@cloud rampart what device you use?

cloud rampart Apr 2, 2020, 6:19 AM

#

2 GB RAM

night cloak Apr 2, 2020, 6:19 AM

#

Ram

cloud rampart Apr 2, 2020, 6:19 AM

#

Android

night cloak Apr 2, 2020, 6:19 AM

#

device name.

#

You do need min 3Gb ram

cloud rampart Apr 2, 2020, 6:21 AM

#

Vodafone Smart Ultra 7

#

@night cloak

#

@night cloak but it says minimum 2 GB Ram

sand path Apr 2, 2020, 6:23 AM

#

Processor also is a factor

night cloak Apr 2, 2020, 6:23 AM

#

@cloud rampart your device has low ram specs, maybe because of that the game is unable to behave properly, try upgrading to a new phone if you want to experience good results.

#

@sand path i checked the phone, that device has a low benchmark and processor almost at the verge to be called for gaming.

wet heath Apr 2, 2020, 6:30 AM

#

Any updates on 0.18 beta

onyx cairn Apr 2, 2020, 6:31 AM

#

#news @wet heath

night cloak Apr 2, 2020, 6:31 AM

#

pubgm_this

sacred pagoda Apr 2, 2020, 6:39 AM

#

Add me plz

night cloak Apr 2, 2020, 6:40 AM

#

@sacred pagoda use #activities

runic ledge Apr 2, 2020, 7:01 AM

#

Ye

pastel mesa Apr 2, 2020, 7:14 AM

#

can you fix the ping
it in my phone 140ms
but in my mom phone is 80ms

#

pleace help me

bleak wolf Apr 2, 2020, 7:16 AM

#

Hye guys. Can i ask something?

What if someone had login to my acc and they had changed my ingame name. But i still can access and login to my account for this time. I link to my fb and i already changed my fb password just now. Does they can still to hack my account? Please i need answer and the solution🙏🏻😭😭

night cloak Apr 2, 2020, 7:16 AM

#

@pastel mesa do both the devices use the same isp?

#

@bleak wolf try contacting to the social media support.

bleak wolf Apr 2, 2020, 7:17 AM

#

@night cloak where?

vagrant onyx Apr 2, 2020, 7:17 AM

#

@bleak wolf if they have access than yes
change ign does not affect or get you un-hacked

night cloak Apr 2, 2020, 7:17 AM

#

@bleak wolf what social media was your game connected to.

bleak wolf Apr 2, 2020, 7:17 AM

#

I connected to facebook

night cloak Apr 2, 2020, 7:18 AM

#

contact to the Facebook customer support.

pastel mesa Apr 2, 2020, 7:18 AM

#

the both phone in same isp

#

@night cloak

night cloak Apr 2, 2020, 7:19 AM

#

@pastel mesa can you provide a screenshot of the issue?

storm willow Apr 2, 2020, 7:19 AM

#

@pastel mesa try closing background running apps that uses data and try again

bleak wolf Apr 2, 2020, 7:20 AM

#

@night cloak thankyou 🙏🏻

night cloak Apr 2, 2020, 7:20 AM

#

your welcome.

sage raft Apr 2, 2020, 7:20 AM

#

Hi

#

I want to help my account in Bebji has been stolen

storm willow Apr 2, 2020, 7:21 AM

#

Do you have access to atleast one linked account ?

#

@sage raft

night cloak Apr 2, 2020, 7:21 AM

#

@sage raft hello, do you have 2 social media Accounts linked to the game?

#

and have access to one of them?

storm willow Apr 2, 2020, 7:21 AM

#

LAte

night cloak Apr 2, 2020, 7:21 AM

#

okay. oldcringe

sage raft Apr 2, 2020, 7:22 AM

#

I do not understand you, I will make my brother speak to you

night cloak Apr 2, 2020, 7:22 AM

#

sure thing.

storm flumeBOT Apr 2, 2020, 7:22 AM

#

Please refer to subpoint 2.5 in #faq for further information, @sage raft. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sage raft Apr 2, 2020, 7:22 AM

#

My brother is now sleeping

#

He just sleeps him

storm willow Apr 2, 2020, 7:24 AM

#

Please read #faq 2.5 you can use google translate to Your convenient language

weary wing Apr 2, 2020, 7:24 AM

#

i wanna help

storm willow Apr 2, 2020, 7:24 AM

#

state the issue @weary wing

night cloak Apr 2, 2020, 7:24 AM

#

@weary wing seek questions

weary wing Apr 2, 2020, 7:24 AM

#

i am not able to send popularity for my frined

#

its showing error

storm willow Apr 2, 2020, 7:25 AM

#

Repair app and try again. Did you unfriend/block him by mistake ?

weary wing Apr 2, 2020, 7:25 AM

#

failed to send gift the target has blocked you

#

yes its unfriend me by mistake

#

but she able to send me but i m not

night cloak Apr 2, 2020, 7:25 AM

#

@storm willow we can still give popularity if unfriended.

pastel mesa Apr 2, 2020, 7:26 AM

#

@storm willow i did

storm willow Apr 2, 2020, 7:26 AM

#

This issue is due to blocking of player

night cloak Apr 2, 2020, 7:26 AM

#

@weary wing i think it's a minor bug you're facing, try adding them back and restart the game when done.

weary wing Apr 2, 2020, 7:26 AM

#

no its mistakely block me but now we are friends

pastel mesa Apr 2, 2020, 7:27 AM

#

the ping in lobby is good
but in game is bad

#

this is the screnshort

night cloak Apr 2, 2020, 7:27 AM

#

do you use any third party app running in bg while playing? @pastel mesa

pastel mesa Apr 2, 2020, 7:27 AM

#

📎 Screenshot_20200402-102445_PUBG_MOBILE.jpg 📎 Screenshot_20200402-102410_PUBG_MOBILE.jpg 📎 20200402_102522.jpg

#

@night cloak no

weary wing Apr 2, 2020, 7:28 AM

#

sir any idea to solve this issue

#

please help me sir

night cloak Apr 2, 2020, 7:28 AM

#

@pastel mesa the ping varies because of multiple users connected to the server, try getting a stable isp.

#

@weary wing you've been answered, please scroll above.

storm willow Apr 2, 2020, 7:29 AM

#

@weary wing did you try unfriend him and add him back? (You May lose synergy by doing so)

bleak wolf Apr 2, 2020, 7:29 AM

#

@vagrant onyx is it true? So my pubg acc still secure? 😥

weary wing Apr 2, 2020, 7:29 AM

#

ya i do it sir but still same issue i m not able to send popularity but she able to send me

night cloak Apr 2, 2020, 7:30 AM

#

@weary wing provide a screenshot.

weary wing Apr 2, 2020, 7:30 AM

#

wait

pastel mesa Apr 2, 2020, 7:31 AM

#

it not changed

#

the ping is 200ms

night cloak Apr 2, 2020, 7:32 AM

#

@pastel mesa are there other Device connected to the same isp while you're playing the game?

pastel mesa Apr 2, 2020, 7:32 AM

#

yes

night cloak Apr 2, 2020, 7:32 AM

#

well, that's the issue perhaps

#

make it private. so you can enjoy better latency

pastel mesa Apr 2, 2020, 7:34 AM

#

but i used the private
but it bad

low ocean Apr 2, 2020, 7:34 AM

#

Guys i wanna speak with one of pubg admins plz

#

I need real help

weary wing Apr 2, 2020, 7:34 AM

#

📎 SharedScreenshotads.jpg

night cloak Apr 2, 2020, 7:34 AM

#

@low ocean hello, how may i help you?

inland dust Apr 2, 2020, 7:34 AM

#

@sudden heron
@low ocean wants something

night cloak Apr 2, 2020, 7:35 AM

#

@weary wing the other person has blocked you.

pastel mesa Apr 2, 2020, 7:35 AM

#

make it private. so you can enjoy better latency
@night cloak

low ocean Apr 2, 2020, 7:36 AM

#

@night cloak r u the addmin sir?

merry sandal Apr 2, 2020, 7:36 AM

#

What is the issue, @low ocean?

night cloak Apr 2, 2020, 7:36 AM

#

@low ocean ^

storm willow Apr 2, 2020, 7:36 AM

#

@weary wing please post in #old and ask customer support ingame

weary wing Apr 2, 2020, 7:36 AM

#

sir she not bloced me

#

how i check she blocked me or not

inland dust Apr 2, 2020, 7:36 AM

#

how i check she blocked me or not
@weary wing
you cant do that

night cloak Apr 2, 2020, 7:36 AM

#

@weary wing tell her to do a routine repair, and likewise for you.

#

well, ask her if she has blocked you or not.

inland dust Apr 2, 2020, 7:37 AM

#

SALAR you got 10 years ban right?

#

wonder why PUBGM still do this unnecessarily

storm willow Apr 2, 2020, 7:38 AM

#

@inland dust do you need any assistance ?

vagrant onyx Apr 2, 2020, 7:38 AM

#

@bleak wolf depend

inland dust Apr 2, 2020, 7:38 AM

#

@inland dust do you need any assistance ?
@storm willow
@low ocean does, so i directed him here

polar marshBOT Apr 2, 2020, 7:39 AM

#

@low ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry sandal Apr 2, 2020, 7:39 AM

#

Please remember that this is not a channel for conversations. You can use #pubg-mobile or #chat, depending on the context.

storm willow Apr 2, 2020, 7:39 AM

#

thanks for redirecting. We will handle it from here on

night cloak Apr 2, 2020, 7:39 AM

#

@merry sandal he wanted you to get his account unlocked pubgm_kappa

merry sandal Apr 2, 2020, 7:40 AM

#

I'm aware.

night cloak Apr 2, 2020, 7:40 AM

#

pubgm_LUL

weary wing Apr 2, 2020, 7:40 AM

#

guys any idea to solve this popularity issue i checked my friend id but she not blocked me

night cloak Apr 2, 2020, 7:40 AM

#

ok

storm willow Apr 2, 2020, 7:40 AM

#

@weary wing please post in #old and ask customer support ingame

night cloak Apr 2, 2020, 7:41 AM

#

@weary wing it's recommended if both of you do a routine repair and re add eachother Again.

storm willow Apr 2, 2020, 7:41 AM

#

You may try the above ^ if problem persist contact ingame CS

night cloak Apr 2, 2020, 7:42 AM

#

yes.

weary wing Apr 2, 2020, 7:42 AM

#

ok thank you for guide

night cloak Apr 2, 2020, 7:42 AM

#

your welcome.

inland dust Apr 2, 2020, 7:42 AM

#

or just ask them if they did that on purpose

night cloak Apr 2, 2020, 7:42 AM

#

#chat @inland dust

inland dust Apr 2, 2020, 7:43 AM

#

kk

storm willow Apr 2, 2020, 7:43 AM

#

@weary wing edit the same message and add some description

#

in #old

wraith sage Apr 2, 2020, 8:50 AM

#

When will the fool m416 come back?

merry sandal Apr 2, 2020, 8:54 AM

#

No way for us to know ahead of time, @wraith sage.

wet shale Apr 2, 2020, 9:05 AM

#

DÂRK亗KÎLLÊR

It says name can't exceed 14 characters but it don't have 14 letterz /

tawdry jasper Apr 2, 2020, 9:06 AM

#

some special characters may take up more than one slot

wet shale Apr 2, 2020, 9:07 AM

#

Breh

storm willow Apr 2, 2020, 9:14 AM

#

Yes he is right @wet shale

night cloak Apr 2, 2020, 9:32 AM

#

Is erangel 2.0 coming in 0.18.0 beta?

#

@night cloak not confirmation yet, stay tuned for latest updates and don't forget to view #news .

#

Why its so late

#

i don't have information on why it's late.

polar marshBOT Apr 2, 2020, 9:36 AM

#

@proven scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

undone yarrow Apr 2, 2020, 9:48 AM

#

I don't receive bata information.
I send bata registration. And,I also registration e-mail account.
Has it already closed??

night cloak Apr 2, 2020, 9:48 AM

#

@undone yarrow refer to #news

#

How to join beta testing

#

@night cloakplease refer to #news you can get the link from there.

tawdry jasper Apr 2, 2020, 9:52 AM

#

can't send the link lol

undone yarrow Apr 2, 2020, 9:52 AM

#

@night cloak I already conformed it.but i didn't received email about it

night cloak Apr 2, 2020, 9:53 AM

#

You will get a mail once you're selected @undone yarrow

#

@undone yarrow pubgm_this

undone yarrow Apr 2, 2020, 9:55 AM

#

Select? Where do i need to select?

vestal willow Apr 2, 2020, 9:55 AM

#

📎 image0.png

#

I ain’t getting this option

#

In my lobby

night cloak Apr 2, 2020, 9:55 AM

#

@vestal willow maybe a glitch, try restarting.

vestal willow Apr 2, 2020, 9:56 AM

#

@night cloak I did even I restarted PUBGm delete it and downloaded it again also

night cloak Apr 2, 2020, 9:56 AM

#

@vestal willow prolly your location doesn't have this event.

vestal willow Apr 2, 2020, 9:56 AM

#

I am Pakistani and it’s only for Asians

#

This guy also Pakistani but he have it

night cloak Apr 2, 2020, 9:57 AM

#

@vestal willow have you checked your country location?

#

in game settings.

vestal willow Apr 2, 2020, 9:57 AM

#

Nop

#

From where do I?

storm flumeBOT Apr 2, 2020, 9:58 AM

#

You can apply for the PUBG MOBILE beta program here, :

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

cinder iris Apr 2, 2020, 9:59 AM

#

Is it possible to give friends your cloths and skins?

night cloak Apr 2, 2020, 9:59 AM

#

@undone yarrow or you could use this link
https://bit.ly/2WX9dhG

PUBGM Player One Recruitment

PUBGM Player One Recruitment.

tawdry jasper Apr 2, 2020, 9:59 AM

#

nope @cinder iris

cinder iris Apr 2, 2020, 9:59 AM

#

Welp

vestal willow Apr 2, 2020, 9:59 AM

#

Can some1 help. Me?

real hamlet Apr 2, 2020, 9:59 AM

#

I can't save my controls

cinder iris Apr 2, 2020, 9:59 AM

#

Found out I have a super old account that’s almost maxed out

vestal willow Apr 2, 2020, 9:59 AM

#

@night cloak

night cloak Apr 2, 2020, 10:00 AM

#

@vestal willow in basic settings, check your country location.

#

@real hamlet what's the problem you're facing?

undone yarrow Apr 2, 2020, 10:00 AM

#

@night cloak thx but i tried that

tawdry jasper Apr 2, 2020, 10:00 AM

#

it should be at the very bottom of the basic settings @vestal willow

vestal willow Apr 2, 2020, 10:00 AM

#

@night cloak there is nothing in basics abt

night cloak Apr 2, 2020, 10:00 AM

#

If so you will get a mail @undone yarrow

#

@real hamlet provide a screenshot.

real hamlet Apr 2, 2020, 10:01 AM

#

@night cloak the game kicked me out mid game and now my control layouts are gone and cannot save new ones

timber pecan Apr 2, 2020, 10:01 AM

#

Is the ,,April Fools” title available for the global version?

tawdry jasper Apr 2, 2020, 10:01 AM

#

no

#

only kr

sand path Apr 2, 2020, 10:01 AM

#

Repair client should fix it. @vestal willow

night cloak Apr 2, 2020, 10:01 AM

#

@real hamlet try restarting.

sand path Apr 2, 2020, 10:01 AM

#

@timber pecan Not at the moment

real hamlet Apr 2, 2020, 10:01 AM

#

@night cloak did

night cloak Apr 2, 2020, 10:02 AM

#

@real hamlet repair client with reset defaults.

real hamlet Apr 2, 2020, 10:02 AM

#

@night cloak ok

tawdry jasper Apr 2, 2020, 10:02 AM

#

📎 Screenshot_20200402-180201.jpg

#

@vestal willow u don't see that?

real hamlet Apr 2, 2020, 10:02 AM

#

@night cloak is that the only solution?

vestal willow Apr 2, 2020, 10:02 AM

#

📎 image0.png

night cloak Apr 2, 2020, 10:02 AM

#

@real hamlet ask help if it still doesn't allows you to change controls.

fleet talon Apr 2, 2020, 10:02 AM

#

Hi guys,

Is it ok to download PUBGM app from QooApp and not from Google Playstore?

tawdry jasper Apr 2, 2020, 10:03 AM

#

if it's already Pakistan means the event isn't available in that region

sand path Apr 2, 2020, 10:03 AM

#

@fleet talon we only recommend downloading from trusted sources .

undone yarrow Apr 2, 2020, 10:03 AM

#

@night cloak thx!!
I can understand about it. I was worried that the email did not come.but,i relieved!:D

fleet talon Apr 2, 2020, 10:03 AM

#

Hmmm

vestal willow Apr 2, 2020, 10:03 AM

#

They all in Pakistan how he have it?

night cloak Apr 2, 2020, 10:03 AM

#

@fleet talon it's recommended to download it from playstore.

sand path Apr 2, 2020, 10:03 AM

#

You can download from pubgmobile.com @fleet talon

#

@vestal willow clear cache. Logout repair client restart log in.

vestal willow Apr 2, 2020, 10:04 AM

#

@sand path I am iOS

sand path Apr 2, 2020, 10:04 AM

#

App store then

vestal willow Apr 2, 2020, 10:04 AM

#

App Store doesn’t let us clear cache

tawdry jasper Apr 2, 2020, 10:05 AM

#

settings

sand path Apr 2, 2020, 10:05 AM

#

Then skip that part @vestal willow

fleet talon Apr 2, 2020, 10:05 AM

#

Ahh I see. My Google Playstore suddenly stopped downloading my pubgm whenever it reaches somewhere about 80%-100% downloading progress. Quite glad I can download this from ur website. Thenks

real hamlet Apr 2, 2020, 10:05 AM

#

@night cloak It worked thanks

night cloak Apr 2, 2020, 10:06 AM

#

@real hamlet you're most welcome BlackHearts

vestal willow Apr 2, 2020, 10:06 AM

#

I got it now

sand path Apr 2, 2020, 10:06 AM

#

Nice

weary wing Apr 2, 2020, 10:08 AM

#

please help to solve this errror

#

📎 SharedScreenshotads.jpg

vagrant onyx Apr 2, 2020, 10:09 AM

#

@weary wing are you sure they in your friend list ?

sand path Apr 2, 2020, 10:09 AM

#

Tell the target to click on your profile once from the invite tab and send a screenshot. @weary wing

#

Must've blocked you unknowingly.

#

While tapping on" send a message"

weary wing Apr 2, 2020, 10:10 AM

#

YES

#

she is my friend list

#

help me guys to solve this issue please

#

@sand path @vagrant onyx

night cloak Apr 2, 2020, 10:13 AM

#

@weary wing are you sure she's friends with you?

weary wing Apr 2, 2020, 10:17 AM

#

YES BRO

#

IF YOU WANT THEN I SHOW PROOF BRO @night cloak

daring stag Apr 2, 2020, 10:18 AM

#

How to delete my Game Center account?

weary wing Apr 2, 2020, 10:19 AM

#

please help me official

#

mods

fleet talon Apr 2, 2020, 10:21 AM

#

I'm not sure which download button should I click. The upper or the ones in the mid.

📎 Screenshot_20200402-182025_Chrome.jpg

night cloak Apr 2, 2020, 10:22 AM

#

@daring stag are you using the global version?

fleet talon Apr 2, 2020, 10:22 AM

#

I mean they're the same, right

night cloak Apr 2, 2020, 10:23 AM

#

@fleet talon i will download the apk, yoi have to download the main file in game.
do not worry it wilo be automatically shown.

fleet talon Apr 2, 2020, 10:23 AM

#

Ohh. Faster downloading the app and then the app itself will download the rest of the content. Alright, thanks again!

night cloak Apr 2, 2020, 10:24 AM

#

@fleet talon yes, you're welcome once Again.

weary wing Apr 2, 2020, 10:27 AM

#

@night cloak can you help me sir

sand path Apr 2, 2020, 10:28 AM

#

@weary wing could you try sending an ingame messege to the target?

vestal willow Apr 2, 2020, 10:29 AM

#

📎 image0.png

#

What is this?

sand path Apr 2, 2020, 10:30 AM

#

Do you have enough points ? @vestal willow

vestal willow Apr 2, 2020, 10:30 AM

#

I have 5 it says collect ur rokie pack for free

sand path Apr 2, 2020, 10:30 AM

#

Or does it appear as soon as you open it

vestal willow Apr 2, 2020, 10:30 AM

#

See the first message

#

Welcome to bonus rewards please collect your rokie pack

#

I collect it says system is busy

weary wing Apr 2, 2020, 10:32 AM

#

@sand path yes i able to send

vestal willow Apr 2, 2020, 10:33 AM

#

@sand path

sand path Apr 2, 2020, 10:36 AM

#

Let me check

night cloak Apr 2, 2020, 10:38 AM

#

Is there any discord

#

Or crew challange

#

Middle east

sand path Apr 2, 2020, 10:40 AM

#

@vestal willow it seems to be universal problem I'll forward it.....you can watch 7 videos by clicking in the + next to the coin indicator to claim 7 points

vestal willow Apr 2, 2020, 10:41 AM

#

I will get 7 videos daily?

sand path Apr 2, 2020, 10:41 AM

#

You can join the MENA server @night cloak from #613267301243944960

#

Yes

vestal willow Apr 2, 2020, 10:41 AM

#

Ok

sand path Apr 2, 2020, 10:41 AM

#

Depends on the availability too

night cloak Apr 2, 2020, 10:43 AM

#

do you have any issue?

inland dust Apr 2, 2020, 10:44 AM

#

not emergency but:
#media see my recent image upload
@night cloak not mine though but have a look

night cloak Apr 2, 2020, 10:45 AM

#

Well that screenshot is going to get deleted from there as soon as a mod sees it because its a non-related pubg content.

#

@inland dust he's already been answered by the bot.

inland dust Apr 2, 2020, 10:46 AM

#

he is still seeking out help from me lol
(he thought im a mod)
(sorry for bad english)

sand path Apr 2, 2020, 10:48 AM

#

Let me check

quick fulcrum Apr 2, 2020, 10:50 AM

#

Hello u have a prboldm with my account who can help me

sand path Apr 2, 2020, 10:50 AM

#

Yes he's been muted for the time being for asking about 10y ban @inland dust

storm flumeBOT Apr 2, 2020, 10:50 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @quick fulcrum. Remember to read through #faq before asking questions in the support channels.

inland dust Apr 2, 2020, 10:50 AM

#

Yes he's been muted for the time being for asking about 10y ban @inland dust
@sand path
oh

quick fulcrum Apr 2, 2020, 10:51 AM

#

My prbolem is that someone has access to my account

sand path Apr 2, 2020, 10:51 AM

#

Do you have 2 social media linked to yourpubgm account? @quick fulcrum

serene birch Apr 2, 2020, 10:51 AM

#

@night cloak I do have him

📎 image0.png 📎 image1.png

hard galleon Apr 2, 2020, 10:52 AM

#

@everyone hello, is it fair where the enemies played same team?

vagrant onyx Apr 2, 2020, 10:52 AM

#

@hard galleon team up with other player lead to ban + tier rest to bronze V ( same is playing with cheater )

night cloak Apr 2, 2020, 10:52 AM

#

@serene birchyou dont have the Victor character so even if you have his Voice messages, you cant use them.

quick fulcrum Apr 2, 2020, 10:52 AM

#

@sand path yes i will tell you how that happened. Someone hacked my Facebook and opened my pubg game and i get back my Facebook account but my game is still opened on his device

inland dust Apr 2, 2020, 10:52 AM

#

@everyone hello, is it fair where the enemies played same team?
@hard galleon
no you may get kicked from the match

storm flumeBOT Apr 2, 2020, 10:52 AM

#

Please refer to subpoint 2.5 in #faq for further information, @quick fulcrum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Apr 2, 2020, 10:52 AM

#

@serene birch it says locked on the screenshot though.

serene birch Apr 2, 2020, 10:53 AM

#

📎 image0.png

inland dust Apr 2, 2020, 10:53 AM

#

@sand path yes i will tell you how that happened. Someone hacked my Facebook and opened my pubg game and i get back my Facebook account but my game is still opened on his device
@quick fulcrum
change password and log out of everything then re-;login

sand path Apr 2, 2020, 10:53 AM

#

No it wont log him out of pubgs @inland dust

serene birch Apr 2, 2020, 10:53 AM

#

@night cloak

📎 image0.png

quick fulcrum Apr 2, 2020, 10:53 AM

#

@inland dust i did that a thousand times it doesn't work

hard galleon Apr 2, 2020, 10:54 AM

#

@vagrant onyx But how to complain about the players playing together?

quick fulcrum Apr 2, 2020, 10:54 AM

#

@sand path how i will log him out bro

sand path Apr 2, 2020, 10:54 AM

#

You need to link another account and contact cs for revoke fb accesss @quick fulcrum

inland dust Apr 2, 2020, 10:54 AM

#

No it wont log him out of pubgs @inland dust
@sand path
No i mean everyone will be log outed from that FB account

night cloak Apr 2, 2020, 10:54 AM

#

@serene birch it says locked on the screenshot though.

hard galleon Apr 2, 2020, 10:54 AM

#

@hard galleon I have a proof

vagrant onyx Apr 2, 2020, 10:54 AM

#

@hard galleon report them in game with describe as teaming up

quick fulcrum Apr 2, 2020, 10:54 AM

#

@sand path i asked them they haven't answered me bro

sand path Apr 2, 2020, 10:54 AM

#

That wont log him out of pubg @inland dust

serene birch Apr 2, 2020, 10:55 AM

#

@night cloak that’s my point. They keep locking back up

📎 image0.png 📎 image1.png

sand path Apr 2, 2020, 10:55 AM

#

Follow this @quick fulcrum

📎 RdHVpDX_d.jpg

#

You cant link another though

hard galleon Apr 2, 2020, 10:56 AM

#

@vagrant onyxthe complaints system in the game leaves much to be desired, where can I drop the video evidence?

quick fulcrum Apr 2, 2020, 10:56 AM

#

@sand path yes i send them my details but they are not answer bro like the photo

night cloak Apr 2, 2020, 10:56 AM

#

@serene birch you won some of the emotes and Voice Messages of him but you havent unlocked him yet in order to use them

📎 20200402_135503.png

sand path Apr 2, 2020, 10:56 AM

#

@serene birch you might've received a voice you already have...long press on the voice to know which you received.

#

Give them some time. @quick fulcrum

#

Go to workshop < character and unlock victor @serene birch

#

It's free.

serene birch Apr 2, 2020, 10:58 AM

#

@night cloak it does unlock, and I can select voices and place in the list. After a day it all locks back up

hard galleon Apr 2, 2020, 10:58 AM

#

@vagrant onyxthe complaints system in the game leaves much to be desired, where can I drop the video evidence?

sand path Apr 2, 2020, 10:59 AM

#

You might be switching characters. Try repair client if not. @serene birch

vagrant onyx Apr 2, 2020, 10:59 AM

#

@hard galleon you cant upload a video on the report section

sand path Apr 2, 2020, 10:59 AM

#

Upload it on YouTube and share the link.

hard galleon Apr 2, 2020, 10:59 AM

#

@vagrant onyx ok, I understand you

vagrant onyx Apr 2, 2020, 10:59 AM

#

@hard galleon try this

http://cheater-report.pubgm.cc/

lean ingot Apr 2, 2020, 11:00 AM

#

My internet provider said every thing is proper from his side then why I'm getting other country lobbies?

serene birch Apr 2, 2020, 11:00 AM

#

See unlocked the other day. Now locked again. @pliant saffron

📎 video0.mov

sand path Apr 2, 2020, 11:00 AM

#

Are you playing with someone outside the country? @lean ingot

lean ingot Apr 2, 2020, 11:01 AM

#

@sand pathno

sand path Apr 2, 2020, 11:01 AM

#

And is the same problem occurring on data.

lean ingot Apr 2, 2020, 11:01 AM

#

@sand pathi didn't checked yet

sand path Apr 2, 2020, 11:01 AM

#

Please check.

lean ingot Apr 2, 2020, 11:01 AM

#

@sand pathok

junior shore Apr 2, 2020, 11:05 AM

#

How to delete account?

#

Game account?

sand path Apr 2, 2020, 11:06 AM

#

You mean GC account? @junior shore

#

Or pubgm

junior shore Apr 2, 2020, 11:06 AM

#

@sand path pubgm so i can link gmail with other

sand path Apr 2, 2020, 11:06 AM

#

No you cant.

serene birch Apr 2, 2020, 11:06 AM

#

You might be switching characters. Try repair client if not. @serene birch
@sand path been using victor for weeks. Like I said I e had 4 or 5 voice packs in that time and have all done the same.

junior shore Apr 2, 2020, 11:07 AM

#

@sand path how to unlink Gmail?

sand path Apr 2, 2020, 11:07 AM

#

You can't. @junior shore

#

One account linked cannot be unlinked.

serene birch Apr 2, 2020, 11:08 AM

#

@pliant saffron I’ve done repair. No different. All locked still

junior shore Apr 2, 2020, 11:08 AM

#

@sand path my gmail is libk with 1 id and fb with other

sand path Apr 2, 2020, 11:08 AM

#

You can link with Twitter too @junior shore

#

If you want backup.

junior shore Apr 2, 2020, 11:08 AM

#

@sand path is there any live support?

inland dust Apr 2, 2020, 11:09 AM

#

Wechat is also available right?

sand path Apr 2, 2020, 11:09 AM

#

Yes

#

Live support for?

junior shore Apr 2, 2020, 11:09 AM

#

@sand path so i can insult them

sand path Apr 2, 2020, 11:09 AM

#

Why so.

#

What does that mean? @inland dust

#

GWchinaRankoPout

#

You may ask questions related to discord in #discord @inland dust

inland dust Apr 2, 2020, 11:11 AM

#

oh i forgot

sand path Apr 2, 2020, 11:11 AM

#

Error is the discord nerd. GWchinaRankoPout

lean ingot Apr 2, 2020, 11:11 AM

#

@sand path yes I'm facing the same issue

inland dust Apr 2, 2020, 11:11 AM

#

hmm

sand path Apr 2, 2020, 11:12 AM

#

Check the region

#

May I know your country. @lean ingot

lean ingot Apr 2, 2020, 11:13 AM

#

Region is india when I tap on change they show Australia

#

@sand pathindia

sand path Apr 2, 2020, 11:13 AM

#

Change it to india.

lean ingot Apr 2, 2020, 11:14 AM

#

📎 Screenshot_20200331-232727_PUBG_MOBILE.jpg

sand path Apr 2, 2020, 11:15 AM

#

Oh current

#

Are you in Australia? @lean ingot

lean ingot Apr 2, 2020, 11:15 AM

#

No

sand path Apr 2, 2020, 11:15 AM

#

The game is detecting it as Australia

#

Are you using vpn?

lean ingot Apr 2, 2020, 11:15 AM

#

@sand pathnope

#

I don't use vpn

inland dust Apr 2, 2020, 11:16 AM

#

Are you using vpn?
@sand path
really? the game would suspend him out if he uses vpn

lean ingot Apr 2, 2020, 11:16 AM

#

@sand pathi checked my IP address it shows india but why the game is detected Australia

sand path Apr 2, 2020, 11:17 AM

#

Theres no public information about that. @inland dust

vestal willow Apr 2, 2020, 11:17 AM

#

Bonus rewards mission can only be completed in Asia server?

sand path Apr 2, 2020, 11:17 AM

#

I'll check it with my seniors @lean ingot

#

Yes

vestal willow Apr 2, 2020, 11:17 AM

#

Ok

lean ingot Apr 2, 2020, 11:18 AM

#

@sand path ok plz inform me because I'm tired getting other country lobbies

vestal willow Apr 2, 2020, 11:18 AM

#

@sand path tier matters while completing mission?

sand path Apr 2, 2020, 11:18 AM

#

Will do @lean ingot

#

Yes @vestal willow

#

But not in bonus challenge.

#

Bonus rewards is a different case as you face the local lobby

vestal willow Apr 2, 2020, 11:19 AM

#

@sand path like if I am bronze it says bronze in Asia server right now and it says win 3 squads match in a row if I win all 3 will I get reward ?

sand path Apr 2, 2020, 11:19 AM

#

Check the region after connecting to data. @lean ingot

#

Yes @vestal willow

vestal willow Apr 2, 2020, 11:20 AM

#

Ty

lean ingot Apr 2, 2020, 11:20 AM

#

@sand pathit shows the same

sand path Apr 2, 2020, 11:20 AM

#

You need to close pubgm @lean ingot and then switch.

vestal willow Apr 2, 2020, 11:20 AM

#

Will I get reward if I complet 1 match in tpp and 1 match in fpp?

inland dust Apr 2, 2020, 11:20 AM

#

Theres no public information about that. @inland dust
@sand path
Once i tried using 1.1.1.1 cloudflare DNS and was playing PUBGM with my friend. When i came top 10 the game poped out a message saying server disconnected (i checked my internet it was working well). When I re-launch the game a message poped up and said something like 'Data change' (it happened really long time ago) and not letting me play the game for 10 mins

lean ingot Apr 2, 2020, 11:20 AM

#

@sand path yes I know

sand path Apr 2, 2020, 11:20 AM

#

Not sure about that....go through the rules please. @vestal willow

vestal willow Apr 2, 2020, 11:20 AM

#

Ok

inland dust Apr 2, 2020, 11:21 AM

#

sorry for bad eng ik

sand path Apr 2, 2020, 11:21 AM

#

@inland dust you might've used the vpn section of the app

#

You just need to switch it without vpn

inland dust Apr 2, 2020, 11:22 AM

#

You just need to switch it without vpn
@sand path
1.1.1.1 dosent have anything like 'warp connection' back then, so yeah i had to change my vpn for that

#

ToRoiD what is it mate?

blazing saddle Apr 2, 2020, 11:25 AM

#

@lean ingot Have you tried using a DNS changer?

lean ingot Apr 2, 2020, 11:26 AM

#

@blazing saddleno

#

@blazing saddleshould I try?

inland dust Apr 2, 2020, 11:26 AM

#

no dont

blazing saddle Apr 2, 2020, 11:26 AM

#

Try DNS changer application. Connect to 8.8.8.8/8.8.4.4 (Google DNS) and try.

lean ingot Apr 2, 2020, 11:27 AM

#

Ok @blazing saddle

serene birch Apr 2, 2020, 11:27 AM

#

@sand path I’ve tried in app support twice now but they just keep closing the chat. Can you see the problem I’m having? The video shows the last voice pack I got. Unlocked but won’t stay in the wheel. The after a day. All locked again.

📎 video0.mov 📎 image1.png

inland dust Apr 2, 2020, 11:27 AM

#

most of the mobile dns changers actually enable your VPN
So try using a WiFi instead

opal panther Apr 2, 2020, 11:27 AM

#

Hello 😋

blazing saddle Apr 2, 2020, 11:27 AM

#

If that doesn't work, it is an issue from the ISP and you should contact them.

night cloak Apr 2, 2020, 11:29 AM

#

hello, how can i help you? @opal panther

inland dust Apr 2, 2020, 11:29 AM

#

@serene birch
If it is a bug, then wait for the next patch
I cant see through my 768p monitor though

lean ingot Apr 2, 2020, 11:29 AM

#

@blazing saddleyes that doesn't worked

#

@blazing saddle

📎 Screenshot_20200402-165906_PUBG_MOBILE.jpg

inland dust Apr 2, 2020, 11:30 AM

#

@lean ingot Reinstall game then

#

or just repair it

lean ingot Apr 2, 2020, 11:30 AM

#

@inland dustdone 2 times

serene birch Apr 2, 2020, 11:30 AM

#

@inland dust doubt it. Been happening g since victor came out

inland dust Apr 2, 2020, 11:31 AM

#

@lean ingot did you repair the game? (found on login page)

blazing saddle Apr 2, 2020, 11:31 AM

#

@lean ingot Then, it is an ISP issue. Switch to another network or use a friend's hotspot and check if you are facing the same issue.

lean ingot Apr 2, 2020, 11:32 AM

#

@blazing saddleok thanks for the help

#

@inland dustyes I repaired game 2times

inland dust Apr 2, 2020, 11:32 AM

#

oh

lean crescent Apr 2, 2020, 11:33 AM

#

Cars don't explode in training mode right if someone is driving or sitting on it?

inland dust Apr 2, 2020, 11:33 AM

#

then try using another network

#

if problem persists, try waiting for the next patch

sick shale Apr 2, 2020, 11:33 AM

#

@lean crescent it does

lean ingot Apr 2, 2020, 11:33 AM

#

@inland dustyes I thought the same

lean crescent Apr 2, 2020, 11:33 AM

#

pubgmt_2

#

Really but buggy didn't exlpode in training

inland dust Apr 2, 2020, 11:34 AM

#

Cars don't explode in training mode right if someone is driving or sitting on it?
@lean crescent
Yeah they disabled driving damage in training
i remember that

lean crescent Apr 2, 2020, 11:35 AM

#

@inland dust pubgmt_2 But tuk tuk or whatever that auto rickshaw is called explodes on firing atleast for me it exploded if someone has free time do check

inland dust Apr 2, 2020, 11:35 AM

#

@inland dust But tuk tuk or whatever that auto rickshaw is called explodes on firing atleast for me it exploded if someone has free time do check
@lean crescent
I broke my phone so i dont play mobile games now 😦

lean crescent Apr 2, 2020, 11:36 AM

#

Sad anyways I'll record next time I go on the game

sick shale Apr 2, 2020, 11:36 AM

#

You can report bugs in #old btw

inland dust Apr 2, 2020, 11:37 AM

#

I stressed and raged because of 999+ms everytime
I tried playing other games including Fortnite but those games work well

lean crescent Apr 2, 2020, 11:37 AM

#

🙈 I know buddy I just wanted a cross check if it actually was a bug or not

sick shale Apr 2, 2020, 11:37 AM

#

Well I'm not sure then, didn't read anything related to training mode in patch notes

weary wing Apr 2, 2020, 11:45 AM

#

@night cloak sir help me to fix this error

📎 SharedScreenshotads.jpg

#

@night cloak sir help me

inland dust Apr 2, 2020, 11:45 AM

#

So its really a bug

night cloak Apr 2, 2020, 11:45 AM

#

@weary wing you're asked to check if she's still friends with you and provide a screenshot that she's still in your friend list.

inland dust Apr 2, 2020, 11:46 AM

#

BTW #old

weary wing Apr 2, 2020, 11:46 AM

#

ok i send you screenshot give me a min sir @night cloak

inland dust Apr 2, 2020, 11:46 AM

#

Or wait for the next patch update @weary wing

weary wing Apr 2, 2020, 11:49 AM

#

sir its a screenshot @night cloak @inland dust

📎 SharedScreenshotsdfdfadf.jpg

inland dust Apr 2, 2020, 11:50 AM

#

SS of who's account?

weary wing Apr 2, 2020, 11:50 AM

#

and sir its able to send popularity

night cloak Apr 2, 2020, 11:50 AM

#

@weary wing contact the CS for this particular bug and wait for them to reply.

weary wing Apr 2, 2020, 11:50 AM

#

but i m not able to send

#

sir i file report but still i not getting any replay

#

reply

night cloak Apr 2, 2020, 11:51 AM

#

wait, in time you'll get a response

weary wing Apr 2, 2020, 11:51 AM

#

sir how much time its take

inland dust Apr 2, 2020, 11:51 AM

#

Actually its totally normal if PUBGM has bugs in their every update

night cloak Apr 2, 2020, 11:51 AM

#

@weary wing unsure, but soon.

weary wing Apr 2, 2020, 11:52 AM

#

ok sir

inland dust Apr 2, 2020, 11:52 AM

#

sir how much time its take
@weary wing
It depends on how much its emergency/ or how much busy they are

weary wing Apr 2, 2020, 11:52 AM

#

thank you so much @night cloak @inland dust

night cloak Apr 2, 2020, 11:52 AM

#

your welcome.

inland dust Apr 2, 2020, 11:53 AM

#

~~SUCA~~ welcome mate

night cloak Apr 2, 2020, 12:01 PM

#

Hello

#

@sharp onyx

sharp onyx Apr 2, 2020, 12:01 PM

#

hey. So, what seems to be the problem?

storm flumeBOT Apr 2, 2020, 12:01 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

sharp onyx Apr 2, 2020, 12:02 PM

#

ignore the bot

night cloak Apr 2, 2020, 12:02 PM

#

???

#

I have linked Twitter to my pubg acc and Google play but Gmail is not mine someone hacked my Twitter and linked Google idk how to disable it

#

I wanna disable Google play pls help he is logging and does not let me play

blazing saddle Apr 2, 2020, 12:03 PM

#

Kindly follow the instructions given in #faq subpoint 2.5, @night cloak.

night cloak Apr 2, 2020, 12:06 PM

#

Ok thank you

#

How to check when my first and last payment dates and creation date? I

#

@night cloak if you use android, check in playstore under Account section.

#

Creation date?

#

Sorry didn't get what you mean by the creation date @night cloak

#

Could you please explain that

#

he wants to know the creation date of his gmail account guess

#

Gotta get his reply

#

yes, indeed.

#

No not Gmail

#

pubg?

#

Pubg mobile ACC creation date

#

@night cloak can u help to find his pubg account creation date?

supple gulch Apr 2, 2020, 12:19 PM

#

Is there a certain bug that crashes the pubgm app ever time you open it
Bc my friend said "i cant play on pubg everytime i open the app crasshes"

storm willow Apr 2, 2020, 12:19 PM

#

@night cloak

📎 image0.png

night cloak Apr 2, 2020, 12:20 PM

#

@supple gulch yes, read 4.7 in #faq

supple gulch Apr 2, 2020, 12:21 PM

#

It couldn't be any of those problems bc she played the game 2 days ago and it worked fine @night cloak

night cloak Apr 2, 2020, 12:22 PM

#

@supple gulch have you read the subpoint 4.7?

supple gulch Apr 2, 2020, 12:22 PM

#

Mhm

#

The repair button isn't an option bc she can't get to it

night cloak Apr 2, 2020, 12:23 PM

#

I've faced same crashing issues with the new update, wait for the next update to fix this bug. @supple gulch

supple gulch Apr 2, 2020, 12:23 PM

#

Ok

storm willow Apr 2, 2020, 12:24 PM

#

@supple gulch ask her to logout then she will find repair option in screen

night cloak Apr 2, 2020, 12:24 PM

#

you can find repair client option from login menu

#

@storm willow always fast oldcringe

supple gulch Apr 2, 2020, 12:24 PM

#

She can't even get into the game it crashes as soon as she opens it

storm willow Apr 2, 2020, 12:25 PM

#

@supple gulch what device?

night cloak Apr 2, 2020, 12:25 PM

#

@supple gulch uninstall reinstall

inland dust Apr 2, 2020, 12:25 PM

#

@night cloak thats what i said 3 hours ago

you can find repair client option from login menu
@night cloak

supple gulch Apr 2, 2020, 12:25 PM

#

Idk I'll ask her when she wakes up

night cloak Apr 2, 2020, 12:25 PM

#

@inland dust ofcourse.

storm willow Apr 2, 2020, 12:27 PM

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@inland dust

📎 image0.png

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Follow up from #media

inland dust Apr 2, 2020, 12:28 PM

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hmm

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alright

storm willow Apr 2, 2020, 12:28 PM

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👍

frozen schooner Apr 2, 2020, 12:39 PM

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Why the Fool set Crate haven't come yet???

sand path Apr 2, 2020, 12:41 PM

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They have been replaced by the cards crates this time. @frozen schooner ,can only wait to see if it comes back.

frozen schooner Apr 2, 2020, 12:42 PM

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pubgm_hidethepain pubgm_fp

meager sapphire Apr 2, 2020, 12:50 PM

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Is there a way to contact pubg team, to retrieve my pubgm account. I haven't played on it for 2 seasons now, and have lost access to social media accounts linked to it.

storm flumeBOT Apr 2, 2020, 12:51 PM

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You can contact the customer service via the game settings, @meager sapphire. Refer to subpoint 5.3 in #faq for further instructions.

meager sapphire Apr 2, 2020, 12:53 PM

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Yeah, bots never work, like the bot for customer service in game keeps closing request saying, go talk to social media account company 😄

night cloak Apr 2, 2020, 12:53 PM

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Recover your social media account @meager sapphire

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Otherwise you won't be able to access that pubgm account

meager sapphire Apr 2, 2020, 12:55 PM

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Oh well, am off without pubg than lol, if cc doesn't have time to deal with tickets 😛

analog light Apr 2, 2020, 1:18 PM

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Hello guys need help with my emulator
My pc speces
i3 processor
Win 7 64 bit
6gb ram
Intel hd graphics
I newly downloaded pubgm official emulator for my pc and downloaded pubgm but while loading it shows a white screen
Recommended settings plz for my pc to run it

storm willow Apr 2, 2020, 1:18 PM

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@meager sapphire Remembering you social account login is one’s own responsibility. Please search your mail or ask friends, saved notes etc

storm flumeBOT Apr 2, 2020, 1:18 PM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @analog light.

storm willow Apr 2, 2020, 1:19 PM

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Ask in #emulator-support

analog light Apr 2, 2020, 1:19 PM

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Ok

proven scaffold Apr 2, 2020, 1:31 PM

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Is there any problem in pubg side servers?
Ping is Normal and my all teammates are facing server reconnect error unable to play

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@storm willow

night cloak Apr 2, 2020, 1:33 PM

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@proven scaffold if you all are playing in a poor internet connection sometimes it's hard to connect through the game.

proven scaffold Apr 2, 2020, 1:33 PM

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@night cloak internet connection is well i tried w ISP and on both same error even switching between 3g and 4g

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2 ISPs

night cloak Apr 2, 2020, 1:35 PM

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@proven scaffold can you provide speed test results of your connection? remember to close all background apps, and don't let anyone connect to the isp while testing.

proven scaffold Apr 2, 2020, 1:35 PM

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@night cloak sure