questions

[valid zenith]

and I have just such a question: why at each attempt to enter the game they ask me which social network we’ll go into the game for example, I go to Facebook and after the games I leave the game and go back into the game and they ask me again and so about 5 months.

[wooden moth]

@sand path it happens when in lobby for 7-10min or while playing game for the same time mentioned above

[sand path]

iOS? @valid zenith

Device? @wooden moth

[wooden moth]

Android 10 and device is OnePlus 6

[valid zenith]

iOS? @valid zenith
@sand path yeah IOS

[sand path]

You might be logging out of the browser @valid zenith

[valid zenith]

Device Iphone xs max

You might be logging out of the browser @valid zenith
@sand path Noo

after some update of the game it became like this, for about 5 months it asks

[sand path]

You might be clearing the cookies. @valid zenith

[small wagon]

Pistols in bolt action sniper training makes the match unfair..who agree?

[sand path]

Could you post it in #old @wooden moth

[dense shard]

I know I’m supposed to turn on balance (which my device DOES support) but when I do that and restart the game. Balanced settings are turned off again. I was told to use the repair button which also didn’t work to fix this problem. And all just to get one feature.

[valid zenith]

You might be clearing the cookies. @valid zenith
@sand path I did not touch anything and did not clean anything

[river crane]

@dense shard logout from the game and then press the repair button

[sand path]

Check your browser settings. @valid zenith the game logs out on ios if cookies are cleared.

[valid zenith]

Check your browser settings. @valid zenith the game logs out on ios if cookies are cleared.
@sand path can you explain step by step?

[dense shard]

@dense shard logout from the game and then press the repair button
@river crane
I have done that once which didnt work. Ill try again.

[woven mist]

.

[river crane]

@dense shard you talking about the graphics?

[dense shard]

Yes

[wooden moth]

@sand path please see the log file

[dense shard]

And when I attempt to press the repair button. That screen goes away before it can tell i tapped it a thousand times. It womt repair unless i log out. And even then, that didnt work

[sand path]

Post it in #old with the issue. @wooden moth

[vagrant onyx]

@woven mist stop repeating this

All ready told you

[storm flume]

Hello, @woven mist!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@hazy marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[river crane]

@dense shard you use any app to open pubg?

[hazy marsh]

Can pubg made a booster for us

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @hazy marsh.

[sand path]

Only way to boost is to clear the ram

[hazy marsh]

Ok

[vagrant onyx]

We cannot help you in this case anymore @woven mist

[wooden moth]

@sand path posted. Can you also take a look please

[hazy marsh]

Will the pubg had any discord server for indian

[storm willow]

Check In #613267301243944960 under partnered servers @hazy marsh

[polar marsh]

@autumn eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hazy marsh]

Can we add pubgm voice pack of korea version in pubg mobile global version

[polar marsh]

@sturdy trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@hazy marsh this might lead to ban
cause of modify the game files

[hazy marsh]

Can pubg detect who is modify the game files

[sand path]

Yes. @hazy marsh

[vagrant onyx]

@hazy marsh modify game file lead to 10 years ban

[polar marsh]

@sturdy trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fair ermine]

Question.. i was told there is a section here to sign up for the VIP program my I please get more info thank you.

[polar marsh]

@hazy marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hazy marsh]

My friend is using nox cleaner to open pubg will it right way or wrong way

[vagrant onyx]

@fair ermine hello

yes

refer to this

https://discordapp.com/channels/393088095840370689/481197616533733376/673980021915910144

[fair ermine]

thank you

[obsidian mica]

ID 5503882703 ..The first on a Middle East server is a cheater wallhach and headshot 50%.¿

[storm flume]

Hello, @obsidian mica!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[merry sandal]

It is not recommended to use third-party emulators, @hazy marsh.

[hazy marsh]

Is pubg redemption centre is a official feature of pubg

[night cloak]

How to get this title?

[sand path]

It's in the KR version atm @night cloak it might come to global on 1sr april.

And to gain it. It says to play 1000 classic match. Which is the April fool's joke

[radiant halo]

Hello @lime juniper, care more about Cheaters. I heard a lot of times that you guys are doing the best to avoid Cheaters, but theres still a lot of them.
In every 2nd [Europe TPP Squads Erangel] Game is 1 Cheater. Don't tell me to record it, I'm bored of recording. You guys take half a year to reply to a report. I know what's gonna come ,,We know, but we are trying our best", don't, don't tell me this every time. Get more Moderators, improve your Anticheat or add something like Live Spectating for Mods. I don't want to sound racist, but it's mostly the Arabs who cheat in EU Servers. Just do something against them.

[sand path]

@radiant halo If you have already reported users, good job and keep up the great work! Once you have reported players, their accounts are marked by the system and it takes appropriate measures against them if they are found violating the ToS.
This may take some time due to the sheer number of reports the system receives every day. Rest assured, all cheaters are punished eventually.

[radiant halo]

It still doesnt change the fact that modding is currently > than the Pubg System

In the time you ban them they are on other accounts with other devices and vpn

Just play 2 rounds tpp erangel on a eu server

[radiant halo]

Connection?

[pearl tendon]

Why icant log in with my facebook

[polar marsh]

@north echo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl tendon]

The ms is 90

The conection is good

Whos can help me

[young narwhal]

Hallo

[pearl tendon]

Hello

[pearl tendon]

Can you send this pics in media

[young narwhal]

There is a problem

 Topluluk Onaylı

[pearl tendon]

Hey gues ihave problem ineed help

[radiant halo]

@young narwhal

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pearl tendon. Remember to read through #faq before asking questions in the support channels.

[radiant halo]

Sen as değılsın, as olduktan sonra o 5 maçı oynaman lzm.

[storm flume]

Please do not use any other language aside from English in this channel, @radiant halo. Refer to #613267301243944960 for language channels.

[storm willow]

@pearl tendon Can you try login on another linked account or other internet connection

[pearl tendon]

S @storm willow just with this account icant log in with facebook just this account and ican log in with another accounts

[verbal vortex]

someone can go in the pubg mobile france server and a ska moderator to contact me please 🙏🙏

[storm willow]

@pearl tendon could you login Facebook on browser with that acc ? clear cache and try again.

[pearl tendon]

Sean problem

[storm willow]

Then it’s problem with your Facebook account.

[pearl tendon]

Itry more moble and computer and onther browser and sean problem uthentication rejected

[polar marsh]

@bold latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@pearl tendon Open chrome login to your Facebook account

[pearl tendon]

Itry this and sean word uthentication rejected

[storm willow]

Contact Facebook customer support @pearl tendon

[pearl tendon]

The support pubgm can help me🤔?

[storm willow]

If there is login issue on Facebook itself, only Facebook can help

[polar marsh]

@crude torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl tendon]

@storm willow icontact support pubgm and thyer cant help me 😣😢😭

[storm willow]

@pearl tendon do you speak any other language?

[pearl tendon]

Yeah arabic and english

Do you speaking arabic🤔

[tribal oyster]

does crew challenge registration over?

[storm willow]

Go to #613267301243944960 join pubgm Mena server staffs there will guide you @pearl tendon

@tribal oyster yes

[tribal oyster]

When will be it back again..

[storm willow]

@tribal oyster did you check ingame?

[tribal oyster]

~forgot to register~~ ree

[slender roost]

Why newly add friend didn't show up in Facebook friend list ?

[tribal oyster]

I just now look into that, and didn't find a way to register

[obtuse sleet]

Hey help me where google play add?

[storm willow]

Okay then it is closed @tribal oyster

[obtuse sleet]

@storm willow help

Google play where add

@storm willow .

[storm flume]

Please refer to subpoint 2.4 in #faq for further information, @obtuse sleet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@slender roost did you add them ingame or on Facebook ?

[slender roost]

@storm willow on Facebook

They should show up

It didn't

[storm willow]

Try logout from the game and login again

[slender roost]

Done 30 x already

[storm willow]

Clear cache ?

[sand path]

It takes time to sync as well

[slender roost]

Doesn't work

Oh I see

[sand path]

Should appear in 24hrs.

[obtuse sleet]

@storm willow where add

I did understand

[storm willow]

Did you read faq 2.4 ? @obtuse sleet

[obtuse sleet]

Yes

I did understand

[storm willow]

then you already have the answer.

[obtuse sleet]

.

No add google play

[storm willow]

You can only have 2 accounts linked @obtuse sleet

[winged canopy]

Hi. I cannot log into my account. Is anyone helping me?

[obtuse sleet]

@storm willow i already have 1 account?

One facebook?

[storm willow]

@obtuse sleet did you switch from iOS to android ?

[obtuse sleet]

Android

[storm willow]

@obtuse sleet were you using iOS before ?

[obtuse sleet]

No

No ios

[storm willow]

you may need to contact ingame customer support.

[obtuse sleet]

oke

[storm willow]

Try repairing app once before That @obtuse sleet if that doesn’t help contact customer support

@winged canopy give us more info

[obtuse sleet]

Okey thank you

[storm willow]

You’re welcome @obtuse sleet

[obtuse sleet]

😁

[storm willow]

@winged canopy do you have access to atleast one linked account ?

[obtuse sleet]

No help in game service

[storm willow]

Contact customer support either ingame or Mail them. ID is in #613267301243944960 @winged canopy

[winged canopy]

I do not understand @storm willow

[storm flume]

You can contact the customer service via the game settings, @winged canopy. Refer to subpoint 5.3 in #faq for further instructions.

[winged canopy]

Clients inside the game could not help me.

[storm willow]

you can mail them at [e-mail]

[winged canopy]

Well thank you very much @storm willow

[storm willow]

You’re welcome

[cyan portal]

Help

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cyan portal. Remember to read through #faq before asking questions in the support channels.

[cyan portal]

How to get that April fools title

[vague flame]

fool someone

finally got this tho

[sand path]

It's currently in KR version ,should be out tomorrow. @cyan portal

[vague flame]

played till twelve yestersday

[cyan portal]

@sand path kr means ?

[sand path]

Korean

[cyan portal]

Oh

[sand path]

And it says to complete 1000 matches in classic mode.

To achieve it.

[cyan portal]

What's the mission we have to do in that title

[sand path]

And it says to complete 1000 matches in classic mode.
@sand path

[cyan portal]

Oh

😫 rip

[sand path]

That's an April fools joke. You'll get it in 1

[vague flame]

@sand path u have the fool m4?

[cyan portal]

Means 1

[sand path]

Yes @vague flame in KR version though.

[vague flame]

damn same i spent 80 k uc just to max it

[cyan portal]

Give me link of kr version

[sand path]

This support is intended for global versions only.

[cyan portal]

Hmm my friend hving kr version

He just show off by making me see his skins

😫 😩

[lean ingot]

Hey @sand path I'm getting indo lobby because of using wifi?

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723 @lean ingot

[dense shard]

@dense shard you use any app to open pubg?
@river crane
No i dont.

[polar marsh]

@remote hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Plz I need a help 😔

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Plz tell me a easy way to die 😔I dont want live in this life anymore

I went to contact the customer service to unlink my stolen Facebook account from my game and they told me I should have 2 social media accounts linked into my game to proceed further, does Game Center counts as a social media?

Plz😭

[sand path]

Yes it does. @night cloak

[tame jungle]

Hello i need help

[sand path]

@night cloak don't die. Get help from someone more qualified.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tame jungle. Remember to read through #faq before asking questions in the support channels.

[tame jungle]

So I don’t not have “death replay” in my setting

[storm flume]

Please refer to this channel's pinned messages for further information, @tame jungle:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sand path]

March 3 2020 in pins.

[tame jungle]

And when I play and charge my device get”s hot

[dense shard]

@night cloak dm me for a sec

[sand path]

It's not recommended to play while charging. @tame jungle

[tame jungle]

If I don’t charge and play my phone battery loss a lot

[night cloak]

@tame jungle charger plugged while gaming can cause damage to the phone battery, not to mention can sometimes exceed the minimum heating limit to your phone.

[vagrant onyx]

@tame jungle that also might causes your device to lagg and over heat
avoid playing and charing in hot place

[night cloak]

How do i become a tournament creator?

[sand path]

As in affiliated with pubgm?

Or if you wanna do a local one. You are welcomed to post in #tournaments

[night cloak]

Hey so i have a problem with a guy faking pubg anti cheat team member who is taking down videos by making the youtube system believe he is a part of the team is there anyone i can talk 2 about the situation ? The official youtube support redirected me to you and told me that unless an already member proves that that guy is faking the situation there is nothing they can do consider @ me whenever u have a response and thanks

[sand path]

Please head to #discord and mention a community member. @night cloak

[night cloak]

cheers

[polar marsh]

@bitter hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@versed timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber jacinth]

I am getting such an error blocked, I cannot login because I have been trying too much, please help

you' ve tried to log ın too many times to protect your accaount a temporary block hes been placed on logging in please try again later I'm getting such an error

[modest pendant]

Hey. I'm facing some issues after the global 0.17.0 update. I'm using a device with Snapdragon 855, 8 Gigs of ram, Adreno 640. I'm experiencing major and frequent frame drops when at HD and Extreme settings. Also I tried lowering the graphics quality but no good!

[polar marsh]

@bold saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obtuse sleet]

Please pubg mobile ms problem fix, pubg mobile all 150 and 300ms

[polar marsh]

@twilit fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[regal sleet]

I was in pubg mobile wolrd version and i open by mistake in pubg vetnam how i can back to wolrd version agian

[vagrant onyx]

@regal sleet ones log in with vn version you can no longer log in on the global version

please contact customer service on vn version and explain to them
wait for there answer

[thorn raven]

By mistake I make my pubg id under 18 age please help me i am enable practice for crew challenge

[vagrant onyx]

Open pubgm vn version Log in on the same account than go over customer service @regal sleet

[thorn raven]

I got only 5 hours only

[vagrant onyx]

@thorn raven hey
there is no way to get throw this
( its game side rule )
i think you have to wait 30-60 days until you can change it again

[thorn raven]

It take 30 days

Not 60

[vagrant onyx]

@thorn raven i am tilling you that between 30-60 days

Read again

[night cloak]

@regal sleet I understand and when will this beta test be? already have a specific date

[vagrant onyx]

@thorn raven you should be more carefully

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @twilit fjord. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@twilit fjord contact customer service

[night cloak]

Is there a mod available to chat?

@night cloak that would be so useful

[limpid oyster]

Hi there
I put UC and I have got the email that conforms my purchas
But I didn't receive any UC what can I do? Please help

[night cloak]

@night cloak Feel free to use #old.

@limpid oyster Go to your app store purchase history, take a screenshot and send it to customer's service in-game.

[limpid oyster]

@night cloak I did it already but they didn't respond

[night cloak]

@limpid oyster They will respond, it takes some time - don't worry.

Which one did you use to purchase? Google Play or iTunes, @limpid oyster?

[arctic plover]

Hello I have an issue so whenever I play a match after few matches such as 1 or 2 the voice glitch occurs and it repeats again manor times when I restart the game it is fine but after. Plsss help me iam feed up p with this thing

[rich kite]

Do I have to accept it? And if I do what are the consequences?

[limpid oyster]

@night cloak Google play

[night cloak]

I see.

@rich kite It seems you tapped on delete account?

[rich kite]

No

[night cloak]

And, yes. You have to accept since the developers of this game are from China and your data is being transferred there.

[rich kite]

Once I opened the game this popped up, and ok, already did😅

[night cloak]

Good.

[limpid oyster]

@night cloak I used Google play

[night cloak]

Gotcha.

[zenith canyon]

There is some one hack my Twitter account and i have 2 way to login one from my Game Center and the second one from Twitter how can I remove Twitter from my account so the hacker unable to log into my game again ?

Can someone help me

[night cloak]

@zenith canyon Go to Twitter login page and tap on "forgot password."

[zenith canyon]

I can’t restore my Twitter account because the hacker change everything

[night cloak]

@zenith canyon What you're gonna do is login to game, open settings and contact customer support. And tell them to "My account is hacked." And, follow up with the bot FAQs. Make sure not to write something else to avoid delays. You can contact customer support via the game settings.

[zenith canyon]

@night cloak i do that but the don’t reply to me

[night cloak]

@zenith canyon They will reply if you answer what they have asked.

[viscid schooner]

Hi
while iam playing
suddenly i got message that my account has been frozen due to abnormalities detected in my emulator

it freez till 31-5-2020

i already updated the emulator to the last version

what is the problem

[errant egret]

ッAlHilaliッ

[long nebula]

how to reset guest ID in iPhone?

[night cloak]

@long nebula Reinstall the game.

@errant egret What's wrong?

[long nebula]

I did

[polar marsh]

@viscid schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[last relic]

Where is the gift box ? Why cant i gift RP to my friend ? Plz help

[main nova]

0.17 update killed the low end devices , 0.16 and 0.16.5 were much more enjoyable and fun with no hackers and no lag

[night cloak]

No hackers?

This game has been infested with cheaters for months now

[crisp garden]

From crown 2 o crown 4 nice team

[random spade]

I need id change card once for parmanent please help..

[ancient kestrel]

Will i get these if i will buy subscription?

Ping me anyone knows?

[broken bluff]

Hi

[storm willow]

@ancient kestrel no

@random spade purchase ingame

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@main nova feedback goes in #old

[untold wing]

Bring the color of coupons and increase the chance to get legendary item (everyone is hating not getting anything after season 1,2,3

[young pelican]

I've opened 600+ crates from season 4 but I don't get any single mythic item pls tell me why

[untold wing]

@young pelican this is because the chances to get legendary item is decreased

[lost needle]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

[kind drift]

@lost needle I can understand your problem, but once banned you cannot be unbanned again.

[polar marsh]

@lost needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brave dawn]

بدي رابط نسخة الكبيوتر

[storm flume]

Please do not use any other language aside from English in this channel, @brave dawn. Refer to #613267301243944960 for language channels.

[brave dawn]

Computer copy link

[waxen yarrow]

5428949683 use magic bullet hacker he killed me please check this hacker account

[storm flume]

Hello, @waxen yarrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @brave dawn.

[vagrant onyx]

@brave dawn refer to the bot message

[waxen yarrow]

hacker id

hacker head shot % look

please ban this hacker

[sand path]

Report through that link I provided you earlier. @waxen yarrow

[waxen yarrow]

http://cheater-report.pubgm.cc/ this link

[sand path]

Yeah

[waxen yarrow]

ok done

thanks for support

[stable torrent]

What have i done?

[sand path]

Make sure your device isnt jailbroken/rooted @stable torrent

[stable torrent]

bRuH

[sand path]

And you have download app from a trusted source.

[lilac fulcrum]

Why haven't I got the death replay?

[storm flume]

Please refer to this channel's pinned messages for further information, @lilac fulcrum:

:white_small_square: Android: Click on the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[lilac fulcrum]

Ok thx @sand path

[stable torrent]

I have downloaded from AppStore and google play

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @stable torrent

In addition to that, make sure you are using stock os. We cannot troubleshoot for Rooted/jailbroken device. For further concern use ingame customer support

[lucid dove]

What is a jailbreak

[sand path]

Root version for ios in simple terms. @lucid dove

[balmy ice]

Dois jogando solo um absurdo

[scarlet breach]

Hello,How Can i remove Fb linked on my pubgm Account?

[storm willow]

Account once linked cannot be undone @scarlet breach

[storm flume]

Please do not use any other language aside from English in this channel, @balmy ice. Refer to #613267301243944960 for language channels.

[scarlet breach]

Yes but when someone hacked

[balmy ice]

Thanks

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @scarlet breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[dreamy torrent]

I got invited to the beta test version but I don't find the discord link

[sand path]

You will find it with the invite.

[lean crescent]

Should I sign up for it because I think it would be fun to find some bugs

[dreamy torrent]

@sand path I did but when I click it it takes me to discord but not the channel

[silk flax]

Hello guys i want to report ahacker player and i have evidence can anybody help me please?

[storm flume]

Hello, @silk flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[silk flax]

Thanks

[frozen sparrow]

@night cloak Some playera are spamming in world chat of pubg and sending suspicious links in world chat claiming to be giving free uc. And some non intelligent players like my friend clicks on them. My friend lost his id when he clicked on one of that links.

@storm willow and another friend of mine lost his id when he was livestreaming his game in facebook via AZ Screen recorder.

[storm willow]

@frozen sparrow please use #old and let the developers know. The is a know issue and there is link filter active already, yet we humans find a way to bypass the filter! There is no way to get UC/skins for free everyone should be aware of that.

[frozen sparrow]

Yes bro. Okay

[night cloak]

You do have the option to report those players in-game who sends those scam links @frozen sparrow

[frozen sparrow]

@night cloak there's plenty of them

How many we cam report we will get tired

@storm willow is midasbuy approved by Pubgm? Should we buy uc from there?

[storm willow]

https://www.pubgmobile.com/pay/ @frozen sparrow

[frozen sparrow]

It is showing midas buy

Means it is approved?

[storm willow]

Yes, Midasbuy is authorised, use the above link to purchase UC

[arctic plover]

Hello I have an issue so whenever I play a match after few matches such as 1 or 2 the voice glitch occurs and it repeats again many times when I restart the game it is fine but after. Plsss help me iam fed up with this thing

[night cloak]

@arctic plover there is nothing you can do about it except of restarting the game over and over.

[polar marsh]

@harsh sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

It happens when you switch networks or recieve a call. @arctic plover

It changes the voice route in game. The issue has been reported .

[night cloak]

^

[arctic plover]

@Somefperson#1214 nope I do not do any of these things

@Somefperson#1214

[sand path]

Your teammates might be @arctic plover

[arctic plover]

They also

They do not pick up phone while playing

They don't like it

[sand path]

There's no way to prevent it. The issue has been forwarded .

[arctic plover]

Ok

[night cloak]

The problem occurs sometimes by itself. Happend to me yesterday, was playing and my teamates syddently stopped hearing me. Its a known bug @arctic plover ! Just try restarting over and over if it doesn't fix then try again after few minutes.

[arctic plover]

@night cloak from 3 months it is getting forward

I have reporte manner times

[night cloak]

Not only you, trust me.

[arctic plover]

At last me and my friend s both got fed up

[sand path]

If you dont want it to happen playing on flight mode and connecting to wifi is the best way to prevent it. @arctic plover

[night cloak]

^

If you have a phone which disables notifications, then do that aswel.

[arctic plover]

OK @sand path @night cloak I have an app

[night cloak]

That's good.

Try it and let us know.

[arctic plover]

Ok

Thx guys

[night cloak]

😌

[sand path]

Did you link another social media? @night cloak

Looks like your Facebook account was compromised. Contact Facebook support.

Click on help centre

[night cloak]

You broke Facebook Terms of service!

Thats why your account has gone down.

Try contacting support as @sand path said.

[sand path]

Only way to recover it via Facebook support. We cant help on this matter

[night cloak]

As of now login through another social media.

Have you linked your pubg account with any social media except facebook?

Any one can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@night cloak whats your problem?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Did the bot cover you or you need further help?

[vagrant onyx]

@night cloak his account banned for 10years so the bot answer him

[night cloak]

Alright!

[arctic plover]

So sad

[vagrant onyx]

@arctic plover hey
What is it ?

[arctic plover]

What

@vagrant onyx

[vagrant onyx]

@arctic plover its support channel you have any issue ?

[arctic plover]

Nope I had I just asked it few minutes before

[vagrant onyx]

@arctic plover okey

[night cloak]

You could use #chat for off topics
@arctic plover

[arctic plover]

Ok

[night cloak]

As i see the person who posted the video here has left, so its resolved as of now. If anyone else asks for the same, we will be around here! Willing to help.

[remote hatch]

i want to report a cheater

mental dc

character id du??

[storm flume]

Hello, @remote hatch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

[placid rapids]

Yo I just lost merit for defending myself from a teammate trying to kill me . I have proof is there anyone that can help me ?

[arctic plover]

@placid rapids that is not an big issue as you had tried to nade him and he don't know about that your defending yourself so he have rights to lower you r merit. And it is not compulsory to you also nade him you could flew away and etc.

[storm flume]

Please refer to subpoint #3.7 in #faq for further information, @placid rapids. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Any mod or administrator

Yo I just lost merit for defending myself from a teammate trying to kill me . I have proof is there anyone that can help me ?
@placid rapids how did you defend yourself?

Please help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[placid rapids]

Well actually I did the first time he tried to kill me when we landed. The second time he cornered me and my other teammate with a car

I have a screen recording of the match I can show you

[night cloak]

Please ban hackers in duo lobby

@placid rapids feel free to report them in game.

Please ban hackers in duo lobby
@night cloak what happend with you?

[snow thicket]

Please help

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[placid rapids]

I just felt that it was unjust for me to be punished. We even revived them afterwards because an innocent player weals caught in the crossfire

[vagrant onyx]

@snow thicket what is it ?

[night cloak]

Reported but still they are in top of duo conqueror

@snow thicket please do state the issue

Please ban them

This is the prove

[placid rapids]

@night cloak I fired back at the teammate who was in a car shooting nades at me

[night cloak]

They also killed us

[arctic plover]

@placid rapids old report them

Pls

[snow thicket]

my phone has an echo issue in the game @vagrant onyx @night cloak

[night cloak]

@placid rapids please make sure that you do read those #faq mentioned by the bot

[snow thicket]

Phone iPhone 6

[night cloak]

@night cloak I fired back at the teammate who was in a car shooting nades at me
@placid rapids You both take the fault. Just dont play with random people and you'll be fine. You both got what you deserved, merit loss. Keep that as a lesson

Please help

[arctic plover]

@snow thicket you and your teammates are using a another vc app

[night cloak]

anyone who feels that users are exploiting in game rules and violating TOS feel free to report them in game.Their actions will be monitored soon and proper decisions will be taken against them.

[snow thicket]

We do not use @arctic plover

[night cloak]

@night cloak make sure that you do report them via the link

[placid rapids]

So I’m the future I just let the teammate kill me and lose the match... it’s kinda sad that this is the only resolve to a reoccurring issue that was recorded and can be proven ...

But regardless thanks for the help I guess

And for the record, I was playing with a friend

[night cloak]

not to mention, I'm happy to provide assistance.

[placid rapids]

How can I reach them ?

[night cloak]

@snow thicket restart your game and check if there's any issue

@placid rapids settings tab, beside logout button.

[snow thicket]

I restarted the game and the same problem persists @night cloak

[night cloak]

Do a routine Repair @snow thicket

@snow thicket use 'repair cilent"

[snow thicket]

I repaired @night cloak

[polar marsh]

@sick mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak make sure that you haven't entered the wrong email

@snow thicket ok

This is not wrong no
@night cloak
As we discussed with nero, your facebook account has been disabled for breaking Facebook Terms of Service.
Try reaching out the support team of Facebook or link via another Social Media on your pubg account IF you have connected one. You can no longer connect your pubg account via that facebook profile, except if you get it back!

🗿

[storm willow]

@night cloak contact Facebook support

[night cloak]

Told him already.

All the instructions with details.

[storm willow]

You can always login if you have access to any of the 2 linked account @night cloak

@night cloak you need to explain this to Facebook support.

[quick fulcrum]

I sent a message for revoke but they replayed this email to me please how u will revoke

[night cloak]

I recently got help from customer support, they unlinked my facebook but now I cant link it to my 2nd social media

Please helppppp i have 2 devices, i cant play on my iOS device

[quick fulcrum]

@night cloak bro how you did that can you tell me please

[storm willow]

You need to contact customer support again @night cloak

[night cloak]

I gave them all details @quick fulcrum

@storm willow Wtf it takes too long

I had to wait for like 5 days

[distant escarp]

@quick fulcrum revoking access to a social media account isn't an option in the global version, unless its important due to some reasons.

[night cloak]

I revoked it so its possible @distant escarp

[quick fulcrum]

@distant escarp yes i know but i have a big issue someone has access to my game via Facebook

[storm willow]

@night cloak it’s obvious that users can only link 2 accounts. You have revoked one which restricts you to single login authorisation.

[night cloak]

No it means that my FB was removed from my account which should allow me to link my account to some other social media @storm willow

[distant escarp]

@distant escarp yes i know but i have a big issue someone has access to my game via Facebook
@quick fulcrum You will have to mention that to them, and u will go thru couple of questions such as do you have access to the account yet, and do you have a different account linked... after that they will give u a form to fill. Revoking access to an account can take around 90 days or so due to the huge amount of requests the team gets daily.

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @night cloak

https://m.facebook.com/help/

Use that link, contact Facebook support

You may google further instruction, if you have any doubt

[night cloak]

The 90 day thing is probably bs because they helped me in a week

[graceful fossil]

same isuse here

😥

[storm willow]

@graceful fossil what’s the issue ?

[graceful fossil]

fb account is hack

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @graceful fossil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[graceful fossil]

ok bot

[storm willow]

Avoid using login in fake UC/ skin websites. Always have 2 Factor authentication turned on in your Twitter and Facebook and never share your credentials to anyone @night cloak @graceful fossil

[graceful fossil]

but i can still login in pubg because i 2 social account

link

[storm willow]

follow the instructions from Machete 2.0 @graceful fossil

[graceful fossil]

ok

[storm willow]

You can’t revert from Vietnamese to global client @night cloak

[night cloak]

You will never find anything worse than Facebook customer support, they NEVER help

[hasty elm]

The games I play are no longer processed @storm willow

[night cloak]

How to invite my friend to discord where is link?

[finite timber]

cheaters every were

where pubg mobile

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[storm willow]

@night cloak

[storm flume]

Hello, @finite timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@hasty elm try repairing the app once, contact customer support if you still have the issue.

@night cloak begging in any form is against server #613267301243944960

[obtuse turret]

I have downloaded the jailbreak for other applications that do not hack the game and do not use hack programs nor did I know you will punish me for this program, please help me and please please ... am nooooot haaaaaaack

😢

[storm willow]

if you do not have any questions regarding pubgmobile move to #chat

[vagrant onyx]

@obtuse turret keep in mind

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @obtuse turret.

[obtuse turret]

So how was the matter handled @machete

??

[storm willow]

@obtuse turret what Happened?

what’s the issue

[obtuse turret]

Jailbreak for other application 😢 @storm willow

[storm willow]

You need to revert to stock OS

We can only troubleshoot issues on official/stock OS

[obtuse turret]

I did @storm willow

[storm willow]

Then you are good to go.

[polar marsh]

@obtuse turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[turbid moth]

Facebook is hacked but what could be pubg Login?

[sand path]

You need to have another social media account linked to recover your pubgm account. @turbid moth

[green dock]

Where is my mk14 skin that I should have gotten for reaching and playing 5 matches in diamond tier last season

[vagrant onyx]

@green dock you have to enter the season Reward and collect it
If you didn’t you wont get it

[green dock]

I entered the season reward and it said that I played 2/5 matches (I played all 5) so it wouldn’t give it to me

But I played all five matches required to get it

[vagrant onyx]

@green dock not sure about this

[green dock]

I just want my mk14 skin I grinded two weeks night and day to get it and I didn’t even get it 😔

It was the only reason for me to try and get to diamond

Is there any way you guys could send it to me through the in-game mail?

[cobalt fossil]

How can we earn uc

[quick fulcrum]

How i can do unlink my Facebook from my pubg please ?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @quick fulcrum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@cobalt fossil no way to get free UC unless you get voucher

[wanton cape]

Hello Team

I have a facebook account which has been disabled. I don't know the reason why it happened.

Can i get back pubg account

[vagrant onyx]

@quick fulcrum unlink or change is not possible

[quick fulcrum]

@vagrant onyx ok thanks

[storm willow]

@wanton cape contact Facebook support. You can login with another linked account

[wanton cape]

@storm willow FB is only one 😭

[storm willow]

Contact customer support may be they can help @wanton cape

[green dock]

@vagrant onyx is there a way you guys could send the mk14 skin to me through in-game mail?

[vagrant onyx]

@green dock try contact customer care about losing item or purchase

[green dock]

Okay

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @green dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[twilit palm]

How i can contact customer care?
Because my fb has been disabled for ever and my game linked only on that Facebook
Help me please now already been 9 days

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @twilit palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lusty nova]

hi need help

[vagrant onyx]

@lusty nova hey what is it ?

[sinful stump]

Hi

[polar marsh]

@lusty nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@lusty nova for UC purchase use only Midasbuy

https://www.midasbuy.com/ot/buy?appid=1450015065

[blissful shard]

Where can I send a video of people doing Squad 8? I have ID of 4

[vagrant onyx]

@blissful shard report them in game

[blissful shard]

But it goes nowhere, as I will "prove" by messages if I have the video

[polar marsh]

@topaz hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@blissful shard what's your issue?

[blissful shard]

@night cloak My friend was in a match that a Squad of 8 people appeared, including one of them is Streamer here in Brazil

[night cloak]

@blissful shard squad of 8 people?

[blissful shard]

Yes, I have a video, I took it from his live including

[merry sandal]

You can report people who team up to the Customer Service in game, as well.

[polar marsh]

@keen marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blissful shard]

Ok @Arsalan I hope you take action, if a streamer wants to do entertainment as an example Squad of 8 with fans, do it in Private Rooms and not in Classic

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jagged leaf]

hi all

[polar marsh]

@jagged leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow island]

I dont have any chance on opening creates and spins i spent more than 7000 uc on spin i get nothing????? I have a old Account from season 3 i think there is a glitch or something i want a solution this is not fear.... I want to cheack my acc please 😭😭😭

[night cloak]

@hollow island getting items/ accesories in game is completely on luck.

[hollow island]

But its always like this

I spent much money on my acc but i get nothing

[night cloak]

luck

[hollow island]

Is this my luck 😭😭

[night cloak]

well, cannot help in this situation.

[hollow island]

I was thinking that i have a glitch

[sand path]

You may contact customer service in game for purchase related queries. @hollow island

[vagrant onyx]

@hollow island its not a glitch
its luck
if you think your gltich log out from your acc than switch off your phone switch back in than log again

[hollow island]

@sand path how bro 😭

[vagrant onyx]

@hollow island you can spend 1000UC and get nothing

[night cloak]

this is the new hack? PUBG wanna know more about it, dm me

[hollow island]

I spend more i swear

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@night cloak report in game if you've encountered cheaters.

Chance of getting mythic items are about 0.5
@hollow island

[hollow island]

@night cloak i dont want mythic items just any thing

[night cloak]

@night cloak there is nothing pubg can do about it, they delete all report u send im willing to help stop them by sending the file that prevent reporting cheater

[hollow island]

I think when my location stick on south korea when i travell

Now im in morocco i can not change the location

Before 95 days why?

[night cloak]

@night cloak it may take some time to review the reports manually

[hollow island]

I wnat to back it to morocco

[night cloak]

You can change it after the count down resets @hollow island

[hollow island]

The ping sometimes get higher

I think its the reason

[night cloak]

@hollow island after 30days the location parameter would get reset, then you can change it to your desired destination.

[hollow island]

Sorry guys for the questions 💙

[fallen adder]

If i was to turn on my anti aliasing in game, would the game be gpu or cpu intensive all around

[amber cedar]

Hi

I have listen that news uc redeem code has been come but i am not getting uc

There showing invalid code why?

[edgy pulsar]

💀

[night cloak]

@twilit palm lol ESP hack

and still pubg cant do nothing about cheaters

hahahahahaha who deleted em

[onyx cairn]

This is not a chat. This channel is related for support matters. Kindly move to #pubg-mobile for conversation. btw: cheating or hacking activities lead to permanent suspensions. So better stop sharing such content. Read also through #faq and #613267301243944960.

@twilit palm
Report them here: http://cheater-report.pubgm.cc

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[twilit palm]

@onyx cairn i reports so many times so many they even in live streams

[onyx cairn]

YouTube Live streams?

[amber cedar]

@onyx cairnhi

[onyx cairn]

How may I be of assistance? @amber cedar

[amber cedar]

Is there any new redeem code come by pubg official for uc

[gleaming arrow]

Драсте, я русский

Россия рулит

[amber cedar]

Many r talking about redeem code of uc today

[night cloak]

English @gleaming arrow

[amber cedar]

@night cloakcan u tell

[night cloak]

@onyx cairn why did i get muted?

[onyx cairn]

Where do the codes come from? @amber cedar

[twilit palm]

@onyx cairn Facebook ' YouTube , twitch
Old account
With sharpshooter hack .

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @twilit palm:

:white_small_square: http://bit.ly/37Lgfbm

[onyx cairn]

Refer to the link given above

[amber cedar]

Wait i am sending code

[gleaming arrow]

@night cloak
Russia

[onyx cairn]

Don't send any codes, @amber cedar

[gleaming arrow]

I'm Russian

[storm flume]

Please do not use any other language aside from English in this channel, @gleaming arrow. Refer to #613267301243944960 for language channels.

[night cloak]

yea mute me now

[amber cedar]

Can u tell where i can find pubg official redeem code @onyx cairn

[night cloak]

I have bought 60 unknown cash twice and have not received them via mobile
phone credit (Iraq)

...

[onyx cairn]

Watch out for only official events from #news, follow our official YouTube channels only to get real redeem codes. Never give your data to any third party website or application. @amber cedar

If you get a redeem code, there is a link to it, too. (pubgmobile.com/redeem)

[night cloak]

hello??

[onyx cairn]

Clear cache and restart your client, it may take up to 24 hours to submit UC, @night cloak.

[twilit palm]

@onyx cairn

Look at this

[night cloak]

@onyx cairn I bought it a week ago

@twilit palm looooollll freeeeeee hac bruhhh

It did not reach me

[onyx cairn]

Kindly report such messages to Telegram (always the source where you get these mails from) @twilit palm

[night cloak]

helloooooo

[polar marsh]

@twilit palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

Wait patiently for an answer, we're not robots. @night cloak

[night cloak]

ok

[onyx cairn]

You need to contact the ingame support about UC payments, be sure having any evidence as soon as they need it. @night cloak

[night cloak]

ok

@onyx cairn i have screen

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

@night cloak good. If you have bought UC from a legit source (pubgmobile.com/pay) you should get it soon.

[night cloak]

I bought from this site

@onyx cairn

[onyx cairn]

Yes, it's a legit source.

[night cloak]

What should i do now

I have contacted them via this email: [e-mail]

[onyx cairn]

Contact the in game Support or via this mail, only they can help you.

[night cloak]

They sent me mail

Hi Soldier,

Thank you for contacting us.

We are sorry to hear that you're facing an issue with the purchase of UC (Unknown Cash).
Please provide us with the below information for further investigation:

• In-Game Nickname:
• Character ID:
• The purchase was processed through the game or website:
• In case the purchase was made through the website, please send us the link you have accessed
• Payment item/UC purchase:
  -UC amount+UC bonus
• Screenshot of the Payment Receipt

Please let us know if you have any questions or need assistance with any of these steps.
Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Best regards,

Samuel S.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

[onyx cairn]

There you go, just follow the steps!

[night cloak]

@onyx cairn They sent me this mail. What should I answer?

I speak Arabic

[onyx cairn]

Everything you need to answer is written there

[night cloak]

I did not understand anything

[onyx cairn]

(Translate it into arabic)

[night cloak]

i use google translate

I did not understand anything

[onyx cairn]

You can use it for the mail, too!

[night cloak]

I replied to this email. Is this correct?

[e-mail]

@night cloak

[onyx cairn]

Looks good, so you just need to wait for an answer.

[night cloak]

I have contacted this mail [e-mail]
@night cloak

@onyx cairn ok thanks

[onyx cairn]

(Both mails are correct)

[night cloak]

Thanks for the help, good day

[onyx cairn]

You're welcome. Whenever you need help or support, feel free to contact us here, have a nice day! @night cloak

[night cloak]

❤️

[polar marsh]

@stray trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

3 cheaters of 1mil

[polar marsh]

@zenith osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gaunt crest]

hi, can i speak Russian here?

I've got a problem. Screen recorder doesn't record sounds of game. i searched information, that it's a promblem of pubg and i should write to support. phone Google Pixel 2 XL

[night cloak]

@gaunt crest have you checked the recording settings?

[sand path]

A hacker has linked their social media account to my game. How do I revoke their access to my account?

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues. @night cloak

[gaunt crest]

@night cloak yes

[sand path]

It's not a pubgm proble .you need to 'enable' record internal media in the recorder settings. @gaunt crest

[gaunt crest]

internal sounds are turn on

[sand path]

Or if you're using a 3rd party recorder. They arent allowed to record internal media sound

Did you record and check other games? @gaunt crest

[gaunt crest]

@sand path i eneble it

[hasty elm]

@storm willow Can there be an hourly or daily limit on this task?

[gaunt crest]

@sand path yes, the sounds record

@sand path so i must using only system app of recording?

[sand path]

@gaunt crest yes

[gaunt crest]

@sand path ok, thanks

[hasty elm]

I have to do the last 5, is there a knowledgeable official? The games I play are no longer processed

[sand path]

If you cant login. The account is lost. You may contact Tencent via mail in #613267301243944960 @night cloak

@hasty elm try switching to default character then switching back to sara/victor.

[sick shale]

@hasty elm do it tomorrow

[night cloak]

@hasty elm make sure ,you have used the special character for this particular achievement.

[sick shale]

After playing a number of matches in one day the system will stop counting them because of players who farm

[hasty elm]

I think this is the most logical explanation, I tried all the other methods, it didn't work. Thx everyone

[neat plinth]

I want help

[night cloak]

@neat plinth what's the issue?

[neat plinth]

Arabic ?

[paper relic]

@hasty elm change the server then play it will count

[night cloak]

@neat plinth no, for arabic support please reffer to the pubgm mena server, you can get a link from #613267301243944960

[arctic plover]

Hey if I start streaming my game voice means my mic doesn't work but my video is recording and video mic and game voice too is recorded what is the reason j couldn't talk with them . As after I stop the stream I could talk with them

[night cloak]

@arctic plover check settings and Change sound settings to mic.

[arctic plover]

In game or recorder

[sand path]

You need to enable record external mic @arctic plover

In settings

[night cloak]

in recorder settings.

[arctic plover]

Where @sand path

I use omlet

[hardy plaza]

Will the fool set come to pubg global version?

[night cloak]

afaik you can't do it in omlet.

you have to buy the premium subscription

[arctic plover]

Which recorder should I use sir

[night cloak]

@hardy plaza no one knows, depends upto what's in officials mind.

@arctic plover why don't you use the built-in recorder?

[hardy plaza]

it's just that it's unfair if the kr version gets it again. any update on it will be shared here?

[arctic plover]

@night cloak wanted to do livestream

And my recorder doesn't help to do a luvestream

[normal fulcrum]

@arctic plover Which device are you using to stream or record?

[night cloak]

@arctic plover twitch.

[arctic plover]

One plus 7 pro

[normal fulcrum]

Ok

[arctic plover]

@night cloak i can use it

[neat plinth]

I want help

[arctic plover]

For streaming

[night cloak]

@arctic plover yep, might be the best option.

[arctic plover]

Ok

[night cloak]

@neat plinth you're answered already, reffer to mena server.

[normal fulcrum]

Not all android supports internal and external coice recording at the same time. Some android doesn't record external voice at all and some records either internal or external voice

[neat plinth]

I want sppurt

[normal fulcrum]

@neat plinth Are you able to understand English?

[neat plinth]

Yes

[normal fulcrum]

Ok

So what help do you need?

[neat plinth]

You support?

[normal fulcrum]

Yess. I can try

[night cloak]

@normal fulcrummost androids has inbuilt recording set to mic, if the settings are somehow changed due to os update.
we can troubleshoot issues thereafter.

[neat plinth]

I want a technical support person who can help me with an official pubg company

[normal fulcrum]

@night cloak Some. Not all. And if the sounds are not getting recorded, it's not game's fault

Best way to stream or record game is to either use Apple device or Android gaming phone

@neat plinth What's the issue bro?

[night cloak]

@normal fulcrum yep indeed, that's why YouTube live is the best for free streaming and twitch for best paid streaming.

for android

[neat plinth]

I want to separate my Twitter account from my account. It has been stolen

[normal fulcrum]

@neat plinth Have you linked any 2nd social account with your pubg account?

[neat plinth]

Yup

Facebook

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @neat plinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@burnt bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[neat plinth]

What do I do now? Go to work game support or here

[normal fulcrum]

@neat plinth Go to #faq and read subpoint 2.5

[jolly falcon]

My account is stolen!
What do I do?
All my progress was in that account, also I had spent alot of money in it.

[normal fulcrum]

Stolen @Ghostacker#0340 Can you explain?

[polar marsh]

@jolly falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tall vector]

Will the carlo reddem event come anytime soon or no as the last time girl character came for redeeming

[normal fulcrum]

@tall vector No updates yet regarding such events

[polar marsh]

@little cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hasty elm]

@paper relic thank you for your advice but it didn't work

[little cobalt]

??

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @little cobalt.

Hello, @little cobalt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[frank glacier]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frank glacier. Remember to read through #faq before asking questions in the support channels.

[tawdry quiver]

Hello everybody is there any one repressnt pubg support team ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawdry quiver. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@tawdry quiver what’s the issue?

[polar marsh]

@tawdry quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@daring tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal wasp]

Fds fix the damn game

[polar marsh]

@hybrid stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@void current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@tidal wasp please use #old to send feedbacks

[nimble onyx]

😐 please stop this guy

[tropic onyx]

pubg mobile düzgün çalışmıyor sürekli lag var

oyuncu koşarken geriye atıp duruyor

[night cloak]

English please.

[tropic onyx]

oke

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @nimble onyx:

:white_small_square: http://bit.ly/37Lgfbm

[tropic onyx]

the game does not work properly there is a ping problem

[night cloak]

Yeah that's known.

[frank glacier]

Hello

[polar marsh]

@fossil berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@tropic onyx https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

@frank glacier hello, how can I help you?

[frank glacier]

My account was hacked

[storm willow]

Do you have access to the account ?

via one of the linked account ? @frank glacier

[frank glacier]

No first my Facebook account was hacked now my pubgm account 😤

[storm willow]

you need to contact customer support @frank glacier

Mail ID is in #613267301243944960

[frank glacier]

@storm willow they didn't give answer

[night cloak]

Did you login in any malicious website saying stuff about pubg recently? @frank glacier

[frank glacier]

@night cloak I didn't remeber

I am missing my ace account

[storm willow]

You need to wait patiently, it takes times to process the requests.

[frank glacier]

@storm willow ok

I will try

[storm willow]

wait for the customer service to respond, that’s the only thing you can do.

[tropic onyx]

Not a problem related to the internet provider is having the same problem all games turkey corrupt existing lagoon

Not a problem related to the internet provider is having the same problem all games turkey corrupt existing lagoon

[storm willow]

what do you mean by “turkey corrupt existing lagoon”?

[tropic onyx]

Not a problem related to the internet provider is having the same problem all games turkey corrupt existing lagoon

[tidal wasp]

@storm willow He is talking about high ping not being related to the internet connection, my usual ping goes from 56 to 86, but for some reason, on some matches my lowest ping is 270 or even 300 and it's not an internet connection problem, it's the game actually!

[night cloak]

Guys all the problems with your PING is coming from people being isolated in their houses. That means more consumtion of data coming out of the internet!

Thats why we dont have a good quality of internet & that causes high ms on our games.

[storm willow]

@tidal wasp There is no issue on server side.

[tidal wasp]

@night cloak It just happens sometimes, not all the time

[storm willow]

And yes @night cloak is right. Lot about Of ISPs are struggling for bandwidth allocation. Even my MObile data have 950 MS (used to be 80 normally)

I could play normally on Wifi

[tidal wasp]

My internet source is also not the best in my country, I gotta admit that, but 300 ping is just stupid

Everything is delayed and I can't kill Arabic ppl sometimes, I hit them but since they are also lagging really hard, even before this problem existed, the shots just won't count

[night cloak]

Guys just try to close every window you have opened while playing pubg. Dont let other apps run in the background and you'll be fine. Its not pubg's problem!

Isolation of people makes internet slow.

[tidal wasp]

There is another problem about FPS, it freezes for a sec sometimes,sometimes it just freezes and I have to leave and rejoin and sometimes it just closes the game

[polar marsh]

@hushed atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal wasp]

Ouch

[storm willow]

@tidal wasp https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

[night cloak]

That's all about your device.
If you are playing pubg all day @tidal wasp ofc and it will freeze once in a while.

[inland plaza]

Is using pubg triggers a offense?

[night cloak]

No

[tidal wasp]

@night cloak Some months ago it wouldn't even freeze, now it leaves the game by itself

Answer me this:What's the minimal distance for me to stop hearing an suppressed UMP?

[sand path]

It's quite less

[tidal wasp]

@sand path 20m?

[sand path]

Not that less

20m is close combat

[tidal wasp]

It happened today, a guy shot my friend and I didn't even heard him

Luckily he was dumb and kept looking at the same angle so I outplayed him

[sand path]

That might happen when your ping is high and the enemy's is good.

[night cloak]

It happens. Try to get shot by an auto MK14 suppressed. You'll hear only 2 or 3 bullets.

Out of 20

[tidal wasp]

He wasn't good

[sand path]

That's actually a bug @night cloak

[night cloak]

I know

[tidal wasp]

@night cloak I only hear the first shot on close combat and it isn't supressed

[sand path]

Discussions to #pubg-mobile

If you have logged in via Facebook. It may be causing the freezes.

[night cloak]

Also that, am logged in via twitter and am fine.

Try that @tidal wasp

[tidal wasp]

What about Google accounts?

[sand path]

Google is fine

[tidal wasp]

It left when I entered a match yesterday

And I was on a third account using Google accounts

[night cloak]

@hushed atlas all the information you sent me via DM's please write it down here.

This is where you'll get help.

[strange citrus]

The game is in a situation of mad spoilers Kateron and the game is about to lose its players
In case you did not stop the hacks

[night cloak]

@strange citrus Do not share such screenshots here.

[obsidian dove]

send link to report hax

[strange citrus]

I'm sharing it

[night cloak]

Http://cheater-report.pubgm.cc

[obsidian dove]

ty

[night cloak]

http://cheater-report.pubgm.cc

@tiny anchor! Depends on the number of queries and the evidence.

[tiny anchor]

but he is one of the top 100

[night cloak]

@tiny anchor If they are on top 100, please DM me the evidence. Need concrete proof. Not "assuming."

[night eagle]

why the f we are seeing more cheaters than previous season

this game is trash af

[storm flume]

Hello, @night eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[crisp leaf]

Dear Pubg Mobile ,

Regarding for a Ping issue and Server issue . We are facing problems of Ping issue and Game lag issue for our Server . We don't have An Server . That's why Many Players of Our country was sad And left playing this game. We want our South Asia server , And we also Want the solution Of Ping Issue .Love and A feedback from (Bangladesh).

[obsidian dove]

can i send screenshots here?

[sand path]

#old

Yes @obsidian dove

[obsidian dove]

that guy on same day was struggling in ace
then after some hours he installed hax and got good the same day

[storm flume]

Hello, @obsidian dove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@obsidian dove make sure you do have his character id

[obsidian dove]

yes ... i also spec and recorded him killin poor pplz

[sand path]

That wont stand as an evidence.

Recording will do

[obsidian dove]

ok done ty 🤝

[polar marsh]

@tidal wasp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp frigate]

Hlo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @crisp frigate. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@crisp frigate may i help with anything?

[frigid depot]

@storm willow Hello?

[storm willow]

@frigid depot hi

How can I help you?

You still have the restricted area issue ?

[crisp frigate]

@hop

[sand path]

State your issue and avoid making unnecessary @ @crisp frigate

[frigid depot]

@storm willow I told you eailer about the restrict-area issue and you said you can ask me again after Mondy. I would like to know any update?

[storm willow]

@frigid depot do you till have that issue? Did you try today?

[polar marsh]

@dapper comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frigid depot]

@storm willow unfortunately, yes. It still there.

I just retried

I tried to login using wifi, different data service provider but all the same

[storm willow]

@frigid depot please contact customer service. They should be able to answer you.

Mail ID is in #613267301243944960

Or use ingame Customer Support

[frigid depot]

I came here because I already tried with ingame custom server, they don't answer me dude

But I will give it a last

Loot at the date...

[storm willow]

@frigid depot try one more time, please add an effective title on “ Subject”

[night cloak]

Is using a game launcher not accepted???

[frigid depot]

@storm willow that's their reply at that time!!

[sand path]

@night cloak only If its inbuilt.

[night cloak]

Its Samsung game launcher

[sand path]

That's okay

[night cloak]

Its built in

[frigid depot]

Must be a joke cos I already tried that hundred times

[night cloak]

0??

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

That's for me 😱😱

[sand path]

Yes samsung game launcher is okay. @night cloak

[night cloak]

Well who the bot taking to

[storm willow]

@frigid depot try ingame support, unfortunately we can’t do any help on this issue. Customer service is your only best option. We can provide only limited help/guidance here.

[night cloak]

Dude u can't play pubg w a vpn

[frigid depot]

You should have said this since the beginning, why the told you to wait. @storm willow

[night cloak]

That's cheatng

[frigid depot]

@night cloak it's is not

[night cloak]

Yes it is

Bc u will receive a lower ms and u will own everyone

[frigid depot]

@night cloak wacky Jacky plays pubg lite for pc with VPN, is he cheating too?

[storm willow]

@frigid depot we tried our best to gather information to Assist your issue, that dint work out as expected . Sorry for the inconvenience.

[sand path]

@night cloak please let us handle it.

[frigid depot]

@night cloak no I play at 200 ms

[night cloak]

Pubg PC is different than pubgm

[storm willow]

Please contact Customer support @frigid depot

[frigid depot]

@night cloak it is still a VPN and if you want to talj feel free to chat on #pubg-mobile.

Talk

[sand path]

Please avoid arguments in this channel

[frigid depot]

@storm willow great job. Can't expect more.

[copper bone]

Guys what is this?

[sand path]

It's an avatar @copper bone

You can use it as your ingame pfp

[random inlet]

How to give feedback an view rewards

[copper bone]

Oh ok.. cool ahha thx

[frozen sparrow]

@copper bone just an avatar bro. You can put it on your profile.

[random inlet]

An by rewards will it be added to our official version or beta account

[frozen sparrow]

@random inlet bro you can give feedback at #old

[sand path]

What do you mean by rewards?

[random inlet]

Mention of rewards for feed back

[frozen sparrow]

There is no rewards for giving feedback @random inlet

[random inlet]

For testing the beta it says thanks an for us testers to have fun an enjoy rewards

[copper bone]

Guys where can i use the controllers?

[random inlet]

I'm sorry I was partaining to beta chat

[frozen sparrow]

@copper bone controllers for what?

[random inlet]

My mistake

[frozen sparrow]

@random inlet It's okay bro

@copper bone You mean the controllers you get in events? You can use them to redeem items in events.

[raw maple]

@ornate kestrel

[night cloak]

Anyone know the server for the beta updates? If so please dm me the link please.

[sand path]

The program is open now.

[night cloak]

Thank you!!!

You can apply for beta in the future @night cloak

Ok thank you

[sand path]

https://discordapp.com/channels/393088095840370689/481197473403240451/694662175356354571

@night cloak try that

[night cloak]

Stay tuned in #news
@night cloak

Tf what glitch is it

[sand path]

https://bit.ly/2WX9dhG @night cloak

[night cloak]

Like I am alive in game and when I try to rejoin the game it shows me u were killed

Even when I am alive

[sick shale]

@night cloak Did you change your network during the game?

[night cloak]

@sand path thank you the link worked fine!!!

[waxen shuttle]

Hmm

[night cloak]

Nah

I logged in Sam e

[sand path]

Were you kicked out of the game? @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Nope

I tried login after 5 min

What's the ticket with the g on it for?

[sand path]

Bonus challenge @night cloak

[night cloak]

Oh

[sand path]

It happens when your game desyncs with the server due to network issues. @night cloak

[night cloak]

Iz beta testing registration open

[sand path]

The link is in the announcements

https://bit.ly/2WX9dhG

[night cloak]

@sand path is it only for 1 day

[sand path]

No

[night cloak]

Like I mean link open for 1 day 👀

[sand path]

It's the name of the program

No info about that @night cloak could be limited recruitments

[night cloak]

I hope I may get selected

why is there so many hackers in game?

Report them in game

Or get some link from support and report there 👀

[bold siren]

Because there will always be someone who have to ruin the fun, if you see a hacker, please don’t forget to report them in-game.

[night cloak]

@bold siren why isn't game putting the anti cheat programme as used in pmco scrims /global tourney like can't open game without it

[bold siren]

I’m sure they work hard to suspend the cheaters.

[night cloak]

Hmmm.. Still the main cause is youtubers promoting hacks and providing them for free how to report them?

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm