questions

[primal oracle]

I need help with this

He has not blocked me we are able to play together but still we can't exchange likes

[haughty cypress]

he has

[sand path]

@supple gulch bottom right arrow. In the lobby

[supple gulch]

Ok

[primal oracle]

Nope she has not blocked me i can invite her

Anyone need help

[round totem]

This is hacker

[sand path]

The target might have pressed block on chat mistakenly. @primal oracle

http://cheater-report.pubgm.cc @round totem

[primal oracle]

Than how am i able to invite her
@sand path

If ahe has blocked me

@sand path

[sand path]

Tell her to check or send a screenshot after tapping on your profile from the invite section once. @primal oracle

[cobalt trench]

Hello, I noticed that the ranks (platinum,...) were increasing by a number of points. At what number of points do we pass the next row ?(for each row). Do you know? When do we increase by one rank ?? <@&639889499718942720>

[polar marsh]

@tiny anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rough jetty]

Someone has gained access to my Pubg account through Facebook and I'm accessing it through Twitter

Anytime I'm online and they login, it logs me out, vice versa for them too

I know you can't unlink a Social once it's connected, Is there anyway I can like totally disable Facebook login capability?

They changed my password and everything on my Facebook account. I can't do anything on the Facebook account...

[fringe sentinel]

Hello

[polar marsh]

@fringe sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Bruh pubg BD server down again

[uneven saddle]

I collected all the letters in the game but did not automatically give it to me. What more should I do ?? Can someone help?

[eager ferry]

good evening my old account was stolen in November 14, 2019 I have no access to my account, I have no access, I would be glad if you help

[proper pelican]

Why the hell there are so many chingchongs & arabians cheaterss on european servers??/ fix the godamn game

[polar marsh]

@fleet charm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@lapis salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal flume]

Everytime in middle of game. Game has become unplayable. Smh

[polar marsh]

@hot glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proper pelican]

bot spam

[vestal shore]

Everytime I get back to them they respond with the same message. I contacted them regarding someone hacking into my account through my social media. They asked me to recover the social media accounts that are not even mine in order to unlink them. Any admins/mods please advice what to do @somber solstice

[rose garden]

Please tell for how long we can play Pubg in a day. Some of my friends got blocked for a day for playing 3 hours. How is this time limit decided and whether royale pass players also face this limit?

[fleet charm]

Wait can you play pubg mobile keybroad and mouse ?

[inner moss]

Wait can you play pubg mobile keybroad and mouse ?
@fleet charm on mobile?

Please tell for how long we can play Pubg in a day. Some of my friends got blocked for a day for playing 3 hours. How is this time limit decided and whether royale pass players also face this limit?
@rose garden if he's above 18 years old, do let him know he can change that on settings. If he's below 18, it's fir his own best. ^_^

[polar marsh]

@inner moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crystal bay]

Hello, I cannot link my account to a social account, please help

@polar marsh help please

[granite fulcrum]

hello dear community of tencent and pubg mobil almost 48 hours ago an asian hacked my Facebook account and removed my pubg account please help me to recover it this is my ID 5168056644

[silver wing]

i have a stable connection of 30mbps, yet i still get 200-400ms, how fast does my internet need to be for <100ms?

[polar marsh]

@thorny pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unborn fox]

In solo match

[polar marsh]

@spare onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[timber radish]

please I need help, when I start a game in pubg it stays on the loading icon for a long time and come back to the living room by sending me a message that says connection error to the server to resume

[thorny bolt]

Tis is a cheater

[polar marsh]

@thorny bolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @thorny bolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@granite fulcrum you need to contact customer support for account related issue. Mail ID is in #613267301243944960

[wanton shell]

Name ?

[storm willow]

@wanton shell you may report ingame

[wanton shell]

Yes bro

[storm willow]

Is your app updated ?

@wanton shell please update to .17

[timber radish]

please I need help, when I start a game in pubg it stays on the loading icon for a long time and come back to the living room by sending me a message that says connection error to the server to resume

[wanton shell]

Eski bir fotograf

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723 @timber radish

[wanton shell]

an old photo

[storm willow]

Okay @wanton shell

@timber radish you need a stable internet connection

[timber radish]

@storm willow my connection is stable

[storm willow]

@timber radish can you send the SPeedtest.net result here

[timber radish]

how can we do that or rather or we do it?

[storm flume]

Hello, @wanton shell!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@timber radish send screenshot

[timber radish]

ok few second

@storm willow this is result

[storm willow]

@timber radish high ping, you need to contact your ISP and fix it

[glacial urchin]

Hello i recorded a video with teamers in duo today where can i post it as a proof from the report i did earlier in game please ?

[storm willow]

@glacial urchin report Them ingame for team up

[abstract mist]

Hello, my account is linked to my Facebook account and game center account. I can log in with a Facebook account, but I cannot log in with a game center account, so I want to delete the game center from my account so I can link it to another Twitter account.

[glacial urchin]

I did it but i already did it before and it’s not enough so now a recorded the video

[timber radish]

@storm willow what is ISP?

[storm willow]

@abstract mist Account once linked cannot be undone

@timber radish your internet provider

@glacial urchin ingame report is the only possible method to report team up

[buoyant ginkgo]

hi i connected my game to gmail id

can i use my own profile pic in game ?

does it process gmail id prfile pic?

[abstract mist]

588758059 his hacker

[proper pelican]

How to get premium partner pose for profile?

[polar marsh]

@hoary canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@proper pelican

[storm flume]

Hello, @abstract mist!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[proper pelican]

@storm willow so we need synergy?

[storm willow]

@proper pelican yes

[proper pelican]

ty ❤️

[polar marsh]

@sharp marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[worn nest]

Imma be honest out of all the hackers i fght agianst never get banned, pubg report team isnt doing anything and im speaking for everyone i havnt got the ban title since it came out, and its been months and months full of hackers, i report them in all the ways u guys tell me and NOTHING HAPPENS, im speaking for everyone when i say that

[proper pelican]

agree

[sinful stump]

Pls fix this bug 🙏🙏🙏

[storm flume]

Hello, @sinful stump!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[naive stag]

How to report hacker

http://cheater-report.pubgm.cc/

This link is officially link?

[storm flume]

Hello, @naive stag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fresh lark]

Does anyone know if ipad 5th gen is supposed to get extreme frames

[unborn berry]

i have a problem, emulator
south america server

[night cloak]

@fresh lark It is not.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @unborn berry.

[normal fulcrum]

@unborn berry Your jitter is too high. You have to ask your isp to fix the issue

[unborn berry]

@unborn berry Your jitter is too high. You have to ask your isp to fix the issue
@normal fulcrum high? i cant believe this broo

[normal fulcrum]

You're 1st screenshot showed 19ms jitter

[stuck harbor]

How to change vehicle controles

@night cloak How to change vehicle controles

[unborn berry]

fix this problem pleaseee, my internet has no problems 😫

[stuck harbor]

@normal fulcrum How to change vehicle controles

@lime juniper How to change vehicle controles

[night cloak]

@stuck harbor You cannot.

[stuck harbor]

Size of joistick

It can't be resized

@night cloak

[night cloak]

@stuck harbor The vehicle control layout cannot be changed.

[stuck harbor]

Ok

[normal fulcrum]

@unborn berry You should talk to your isp 1st. If jo problems were found from their end, you can ask someone in #emulator-support

[thorny bolt]

Pubgm we need the canted sight

[wet crest]

whatn is this?

[sharp pendant]

Concurrently is it possible to peek without scope and with scope jus like PokEm and Athena gaming??

[wet crest]

hi

gameloop ka koi latest version batay ga

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @wet crest.

[storm willow]

@thorny bolt feedback goes in #old channel

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[humble parcel]

When will tournement registration close

,??

[night cloak]

I don't understand how you know when you'll be playing after you sign up ...

[wet crest]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wet crest. Remember to read through #faq before asking questions in the support channels.

[sonic girder]

Someone hacked my account, and i didn't know about it when my facebook account was disabled by facebook until i found my PUBG account and seems like it was hacked, please do something about this.. the username is Leo3280 and was hacked by a person from Kuwait

[storm willow]

@humble parcel if you are Asking about crew challenge you can find that inside game.

@sonic girder Do you have access to at least one linked account?

[sonic girder]

Yes

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @sonic girder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[desert dirge]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @desert dirge. Remember to read through #faq before asking questions in the support channels.

[lean crescent]

[desert dirge]

I lost my pubg account Idk how my fb account is disabled but the only account i linked to my pubg account is my fb account i spend alot on my account help me to recover the account 🙏🏻

[night cloak]

Contact Facebook and try to recover it @desert dirge
https://www.facebook.com/help/

[desert dirge]

@night cloak i did it but they are not replying

[night cloak]

Just keep trying @desert dirge

[desert dirge]

🥺

[dreamy ermine]

When pubgm will be based on api 29?

[buoyant ginkgo]

how many ingamefriends one can add?

[polar marsh]

@fresh halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[safe lily]

Fix your game

Guy got into a 1,000 dollar tournament and killed everyone

89 kills

And I don’t know his ID cuz it didn’t show up

I’m done with this game

I’m done with poor customer service

I’m sick of horrible anticheat that is a joke to get around if you know literally anything about programming and detection software.

I have played this game since it came out in Early 2018. I used to love this game

[onyx cairn]

Guy got into a 1,000 dollar tournament and killed everyone
@safe lily seems like it wasn't an official event.

[safe lily]

Now it is in shambles

Doesn’t matter

[onyx cairn]

At first, calm down and don't spam.

[safe lily]

He should have the ability to do that

To just kill everyone and ruin an event that took weeks to set up

[onyx cairn]

Only officials can do that.

[safe lily]

Just stop

Don’t bother

I’m done playing this game

[onyx cairn]

http://cheater-report.pubgm.cc

And move to #pubg-mobile

[polar marsh]

@safe lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@atomic wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[final bear]

I can’t unlink my pubgm account from google play games

[sand path]

You can't unlink an account. @final bear

Is it compromised?

[final bear]

No i switched to ios now I can’t link Game Center to my account because i already have linked my account with Facebook and google play games now whenever i try unlink my pubg account from google play service it just can’t unlink it says it has benn unlinked but when I restart the game it is linked again to my google play game

[glossy sable]

You can log in with Facebook then.

[polar marsh]

@final bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@final bear Unless you share your credentials to unknown Person or use it on scam website, Facebook account will be safe

Turn on Two factor authentication on Facebook

[final bear]

Yeah i have two factor authentication on

[hexed crescent]

When are the bonus challenges scheduled to be available?? Or are they?

Currently, for me, it shows the bonus challenges tab unlocked in the tournaments menu, but when i go to open it, it doesnt display any bonus challenge matches. It has shown this to me since bonus challenge tab unlocked from tournaments menu.

[storm willow]

@hexed crescent it’s already opened, are you emulator?

[hexed crescent]

No, iphone user emulator free

The tab for it is unlocked it just doesnt show any scheduled matches

Just a blank page that allows me to select the filters

Wait let me screenshot

Heres a screen recording

@storm willow

[raven wadi]

I have all 10 no. But how to use it?

[hexed crescent]

@raven wadi bottom right corner, tap the 2nd anniversary event, bottom left corner, tap the lucky puzzle

[polar marsh]

@noble quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @clever wharf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[slender canyon]

Hi

[polar marsh]

@slender canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland birch]

is there any option to change Universal Voice chat

[vale siren]

Today clan training reward gave 1 classic crate scrap but previously it gave 10 classic crate scrap. ???

[haughty cypress]

why are you surprised

[polar marsh]

@pearl galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oblique nacelle]

Can i prove to you my friend is using

Vip esp

I'm tired of aimbot 😭

[proven scaffold]

@oblique nacelle go ahead

[storm flume]

Hello, @oblique nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hollow echo]

Whenever i scope in with vector this happenss

[oblique nacelle]

I'm qonquror yesterday i killed inside armored uaz

[spring void]

@hollow echo check if repairing fixes the issue

[hollow echo]

Ok, I'll try

[lean ingot]

Hey please help me

I'm not getting Indian players in match my searchi/matchmakeing language is hindi but I'm not getting Indian players

Hello help me please

[sand path]

Are you facing the same problem on mobile data?

[lean ingot]

Yes @sand path

@sand path I deleted pubg and reinstalled but I'm facing the same issue

[willow peak]

pubg mobil idiot

[lean ingot]

Please help me guys

[onyx cairn]

Kindly move to #pubg-mobile and report cheaters ingame. -> http://cheater-report.pubgm.cc/, @willow peak

stop it. thank you.

How may I be of assistance? @lean ingot

[lean ingot]

@onyx cairn I'm not getting Indian players in match my searchi/matchmakeing language is hindi but I'm not getting Indian players

[crisp matrix]

How can I complete the anniversary celebration achievement?

[onyx cairn]

Please report that bug ingame or use #old @lean ingot

@crisp matrix Which event exactly?

[crisp matrix]

@onyx cairn Sorry I mean the achievement

[lean ingot]

@onyx cairn in every match I face the same issue I deleted pubg and reinstalled but I'm facing same issue

[onyx cairn]

It's not a client issue, so no need to un-/reinstall. I'm sorry for that. @lean ingot

@crisp matrix You mean the title?

[lean ingot]

@onyx cairn so what I can do now?

[hardy wing]

I want to report to a group of saliva who made an alliance

[onyx cairn]

Please report that bug ingame or use #old @lean ingot

last warning @willow peak. stop it.

@bold siren @last birch ^

[crisp matrix]

@onyx cairn this achievement

[willow peak]

pubg mobil sanhok all hack aim lock

[lean ingot]

@onyx cairnok thanks for the help

[sand path]

@crisp matrix that achievement is for 21st March 2021 and 2022

[crisp matrix]

[onyx cairn]

Hello, @hardy wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

||Thank you, @night cloak ||

[night cloak]

[buoyant ginkgo]

i changed my profile pic yesterday but its still not available in pubg

[vagrant onyx]

@buoyant ginkgo over twitter ?

[buoyant ginkgo]

gmail

[vagrant onyx]

@buoyant ginkgo might take from 2-4 days

Mostly its will change after 2 days

[buoyant ginkgo]

why so long?🤨

[wild furnace]

i need a help regarding my account

[vagrant onyx]

@wild furnace hey
What is it ?

[wild furnace]

actually i have reported it to in game support i still didn't got any response

[vagrant onyx]

@wild furnace might take time

[wild furnace]

someone has linked his google play games account with my account

[vagrant onyx]

@wild furnace its take up to 90 days if you request to revoke access

[polar marsh]

@wild furnace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wild furnace]

dughhh

[vagrant onyx]

@wild furnace sorry for this

[wild furnace]

what to do now?

he might do unusal activities

[vagrant onyx]

but cause the high request they going throw so you have to wait

[wild furnace]

which can lead to the above message from bot

[buoyant ginkgo]

login his gmail somehow and erase device using "findmydevice"🙈 @wild furnace

[vagrant onyx]

@wild furnace try to contact google support while waiting

[wild furnace]

how they will help me i don't even know his google play account

how google support will help me with this

[shrewd cairn]

Hello

[vagrant onyx]

@wild furnace just for reminder

@shrewd cairn hey what can help you with ?

[wild furnace]

i have done this @vagrant onyx

[vagrant onyx]

@wild furnace yes

[shrewd cairn]

Please ban this hacker

[shrewd cairn]

Yesterday i find that hacker in my Match

[storm flume]

Hello, @shrewd cairn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[shrewd cairn]

In random matchmaking

Yesterday was in crown 5 now In ace

With 50% headshot

And 12 kd

[vagrant onyx]

@shrewd cairn read the bot message

[shrewd cairn]

Ok

[polar marsh]

@silk spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

So I'm so far after € 18,000 I'm through I've met so many hackers this season that I'm going to leave PUBG now due to Tencent's incompetence Why is there a report button when Tencent does nothing against hackers? why are there surveys if Tencent does not take them into account? so I say goodbye I played season 9 and it was more bearable from the hackers think about it or buy platforms where you can't hack.

[bold siren]

This is not the right place to complain about it, many cheaters gets suspended every single day, don't go around thinking they don't do anything, of course they do but it just takes some time.

[dusty tree]

Is there a way to reduce the in game volume without having to decrease my phone volume?

[vagrant onyx]

@dusty tree yes from settings you can do that

[velvet vault]

I play so many custom games and for that I bought a black shark 2 last month. It's surprising that at tight late circles where many people are alive, the frames drop drastically. The game becomes unplayable.

I know it's render lag but can't you do something to reduce it? Not everyone have the luxury of buying an iPhone. Because I hear from the people who are using iphone that they don't have this issue. On the other hand I thinks all the android devices are having this issue

[night cloak]

@velvet vault Whenever you face frame drops, reduce the graphics quality.

[velvet vault]

I'm running smooth and extreme on sd855

[night cloak]

You can turn off Anti Aliasing in the last circle, it serves its purpose during the very first circles.

[velvet vault]

Anti aliasing is also off🙄

[night cloak]

That is weird. How often do you face it?

[velvet vault]

It's just the issue when multiple squads are around the games renders them in and it causes lag. I can clearly know when a squad is approaching by render lag and frame drop. But when multiple squads approach it's chaos

That is weird. How often do you face it?
@night cloak as I said earlier when more than 1 squad approach.

[night cloak]

Looks like it is a problem your device is facing, it's not the problem for me. Can you report it in #old?

[velvet vault]

Which device are you using? Because my whole squad had the problem that our phone screen froze for a moment in a late circle where 30 people were alive. All of us are on android

On the other hand iPhone users don't face that issue as per my knowledge.

[night cloak]

@velvet vault I'm using a galaxy S10. And, the problem persists on older iPhones too. Not on the newer ones, same goes for Android.

If it is a SD855, it is not normal. Report the issue and help developers look into it. And make shre to invite your friends here and report their devices as well.

[velvet vault]

I'll report it in feedbacks

[night cloak]

Good.

[olive hedge]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @olive hedge. Remember to read through #faq before asking questions in the support channels.

[tame jungle]

Hello is a iPhone 6s Plus good for pubg mobile?

[sand path]

Discussions to #pubg-mobile @tame jungle

[tame jungle]

Sorry

[olive hedge]

I have a problem with my account

[storm willow]

@olive hedge what’s the problem?

Give us more info

[polar marsh]

@olive hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bronze cargo]

Hi

Can somebody help me

[sand path]

State your issue.

[bronze cargo]

5155886050

[polar marsh]

@bronze cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tiny anchor]

this is proof of cheating to one of the top 100

[storm flume]

Hello, @tiny anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[tiny anchor]

hope every one report him so we can get rid of those cheater

[earnest skiff]

My ipad recently has seen some extreme frame drop issue, tried resetting ipad and repair the game. Apparently nothin’ works

[night cloak]

@vagrant onyx
how can I report someone around here? I have a print of a player doing double in Solo matches

[sand path]

@night cloak http://cheater-report.pubgm.cc

[vagrant onyx]

@night cloak report user about discord thing head over #discord

[night cloak]

@earnest skiff Which iPad is it?

[pearl parcel]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pearl parcel. Remember to read through #faq before asking questions in the support channels.

[pearl parcel]

If i git block what i can do

[storm willow]

We need more information @pearl parcel

[keen solar]

can we get more in game crashes and hackers feom the middle east on the na servers please

[sacred sky]

Using exploits and such in Gym, died to an exploiter

He’s Ace but cheating, 0 kills, no skill at all.. yes I’m the knocked ghillie dude

[polar marsh]

@pearl parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw herald]

I wanted to know, how do I have 50RP points while I'm not level 100 yet. is this from last season? I thought points resets each season.

[violet crow]

Can you guys for once fix your damn servers

[gusty grail]

@raw herald it's your progress in your current rp mission

[raw herald]

[gusty grail]

If you get another 50 rp points, it will reset to 0 in the shop, and you will go up a level. @raw herald

[raw herald]

😄

[polar marsh]

@slender bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modest ibex]

Game freeze everyday

When its gonna fix

[sudden raptor]

Hello

I cant change my graphics help me

I put it to smooth and high fps and colourful mode

But after restarting game it comes back to balanced and high fps with classic mode

I dont want that pls help

[storm willow]

@sudden raptor emulator or mobile phone?

[sudden raptor]

Mobile

[storm willow]

Check if Auto adjust in graphics settings is disabled

[sudden raptor]

Yes

Its disbled

[storm willow]

@sudden raptor try repairing the app once, if the problem persist post in #old along with device info.

[sudden raptor]

How to repair app

[storm willow]

Restart or logout from the app. You can find repair option on loading screen

[sand path]

Make sure your account is linked.

Before logging out.

[scenic olive]

Aim bot and wall hacker

new account

[storm flume]

Hello, @scenic olive!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[earnest cobalt]

I have a suggestion for PUBG to stop hackers easily.

All VIP hacks like (Sharp Shooter...etc) requires your phone to be jailbroken, rooted. So just make the game not work if your phone is jailbroken or rooted, and then no one will be able to use hacks.

Thank you.

[sand path]

#old @earnest cobalt

[earnest cobalt]

Sure, thanks

[earnest skiff]

@night cloak it’s mini 5

[night cloak]

@earnest skiff Uh oh, sounds like a bug. Can you report in #old?

[earnest skiff]

idk but sure

[night cloak]

Can anyone help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@snow sky:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[twilit burrow]

hackers are badass

[polar marsh]

@twilit burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy orbit]

Will there be hackers in the crew challenge??

[night cloak]

yes ofc

If i have a prove of hackers and i did send it the link u provided and it’s very clear that he is hacker then why he still playing what PUBG waiting for?

[craggy orbit]

there shoud be sum proper officials watching every crew challenge match, and also ban them the same time

[night cloak]

@night cloak don't not worry he will be banned asap.

[craggy orbit]

Else theres no use for practisingso hard for this

[sand path]

#old @craggy orbit

[night cloak]

@night cloak lol i send the link last week and he still playing

[craggy orbit]

this aint a feedback boi i want pubgm to ban hackers who play for the position

[sand path]

He will be monitored....as it is done manually, it takes time @night cloak

[night cloak]

Actually I think that im wasting my time of reporting cuz it useless

[craggy orbit]

They get the good position and sell their crew for big p's

[sand path]

The officials watching could be a feedback.

[craggy orbit]

just telling the truth

Aight ill add it there

[sand path]

Further discussions to #pubg-mobile

[night cloak]

@sand path monitored for what i send a video of him cheating

[safe venture]

HEYY

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @safe venture. Remember to read through #faq before asking questions in the support channels.

[sand path]

The videos are manually checked as well @night cloak

[night cloak]

i saw a bug

btw who deleted

[sand path]

Report it to #old

Me

[night cloak]

lol

okay

[covert warren]

Hello,

[polar marsh]

@covert warren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Pubg u ok?

[sand path]

Check android< obb< com . Tencent

There must be 2 files.

[polar marsh]

@twilit burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zenith canyon]

There is some one hack my account

[long trellis]

Hi i need help!

[zenith canyon]

Pubg please help me

[long trellis]

I have problem with Classic Coupon Scrap i have like 20scrap i combine Only 10 scrap to classic Creat but other 10remove from my inventory and only 1classic creat I have please Help i lost many coupons

[stray dust]

Hi

[distant escarp]

@zenith canyon
Social media account security is the user’s own responsibility. The discord staff, nor the developers team are responsible for that. You will have to contact the social media customer service and ask them to assist you with your issue.

@long trellis

If items doesn't show up in [Inventory] after opening chests/receiving rewards, items do not work normally or disappear for no reason after opening chests, you can try the following instructions to solve the problem:

1. Check out the email box in case the items have been sent by email.
2. Make sure the network is fine, force-close the game and re-open the game to see if the items show up or work normally again.
3. Try to repair the game on login screen.

If the problem still exits, please contact the Customer Service. Attaching screenshots would be better for them to investigate the problem.

[night cloak]

Check android< obb< com . Tencent
@sand path there is two files

@sand path

[obsidian night]

I want to report a cheat

[storm flume]

Hello, @obsidian night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sand path]

@night cloak a screenshot please

[night cloak]

I deleted it

Im going to reinstall @sand path

[cedar escarp]

Hi

[sand path]

@zenith canyon do you have two social media accounts linked to your pubgm?

If so, follow this procedure

[cedar escarp]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar escarp. Remember to read through #faq before asking questions in the support channels.

[cedar escarp]

My account has been compromised

[sand path]

Follow the same procedure as above. @cedar escarp

By contacting Customrr support in game

[abstract heron]

hi

i want to help

[craggy oar]

Hey Admin

[cedar escarp]

I contacted them and they did not help me

[abstract heron]

hellow nero

[sand path]

You need to provide the required data accurately @cedar escarp

[craggy oar]

Yönetici kim burada!!!!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @abstract heron. Remember to read through #faq before asking questions in the support channels.

Please do not use any other language aside from English in this channel, @craggy oar. Refer to #613267301243944960 for language channels.

[cedar escarp]

Yes, all data is accurate

[abstract heron]

can help me??

[sand path]

Try again @cedar escarp

You need to have two social medias linked remember

[abstract heron]

I want help on my account link to Facebook and Gmail I want to cancel the Gmail link and link to Twitter, knowing that I own Facebook and Gmail

[cedar escarp]

My Facebook account has been compromised. I want to unlink the account in the game

[sand path]

Account once linked cannot be unlinked. @abstract heron

As I said before You need to follow those steps in image to revoke access. @cedar escarp

[abstract heron]

@sand path But my Gmail account is stolen !!!

[cedar escarp]

Yes, I have two links which is Facebook and Game Center

[sand path]

Follow that image. But you wont be able to link another. @abstract heron

[cedar escarp]

I followed the instructions before, and the response takes 90 days

[autumn ivy]

Can using a auto clicker for crate opening like tap tap get you banned?

[abstract heron]

@sand path The most important thing is that I want to disconnect the Gmail

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @autumn ivy.

[sand path]

Follow this @abstract heron

[abstract heron]

Ok @sand path thx🌹

[cedar escarp]

I followed the instructions before, and the response takes 90 days

They did not help me

[sand path]

It usually gets done in a week...if they said 90days. @cedar escarp

[cedar escarp]

Yes, true, but did not help me

I have all the information adequately

[sand path]

All you can do is wait. Or open new ticket. Customer support ingame is the only way.

[cedar escarp]

Wait what?

[polar marsh]

@unborn spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[safe venture]

hı

[polar marsh]

@safe venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kind pasture]

i need turkish supp, is there turkish support here

[night cloak]

@kind pasture you can ask help from the Turkish pubgm server, you can get a link from #613267301243944960

[keen solar]

killed again after another game crash, just wondering if you idiots know how to code a game

sure doesn't seem like it

[night cloak]

@keen solar reffer to 4.7 & 4.10 #faq

[keen solar]

thanks, can you hire someone who knows hownto xode a fkn game/program so we don't have to refer to bugs that last 5-6 months and longer?

[night cloak]

for further discussions reffer to #chat

[sand path]

No links. @muted berry

Please refer to #613267301243944960

[plush kite]

Thing is i revoked my twitter acces cuz i had only 1 option. It then didnt let me change my Twitter account to something Else. I logged out pubg mobile to make sure if it was revoked or not. Now i cant log back in. How can I get my account back?

[kind pasture]

Turkish supports are not even interested axaxax lollll

[sand path]

Social media account security is the user’s own responsibility. The discord staff, nor the developers team are responsible for that. You will have to contact the social media customer service and ask them to assist you with your issue. @plush kite

[night cloak]

@kind pasture what's your problem?

[ebon bay]

Can I get my pubg mobile account stolen back

[kind pasture]

@night cloak bro i sending it as a message for you my problem

[sand path]

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues. @ebon bay

[kind pasture]

@sand path i need suppoort link

[sand path]

In game support. @kind pasture

[polar marsh]

@desert venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@kind pasture answered in dms.

[sand path]

Oh wait different persons

[ebon bay]

@sand path Can you throw the Turkish one?

[sand path]

Turkish version of that image?

Sorry I dont have it.

[night cloak]

@ebon bay please be specific on your question.

[ebon bay]

@sand path Do you have a video about how to do

[sand path]

I don't.

You can try joining the Turkish server from the #613267301243944960 @ebon bay and asking there.

Just click on Turkey there

[ebon bay]

@sand path thnks

[night cloak]

join the pubgm eu server.

[ebon bay]

see you

[velvet bone]

I need help with playing PUBGM on BlueStacks.

How do I disable the in-game controls?

[storm willow]

@velvet bone We recommend using gameloop Only

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @velvet bone.

[velvet bone]

Oh, thank you so much @storm willow!

[sturdy trench]

ID: 5775759642 this guy gave open challenge to PUBG that if they can give him a ban, then do...He used all kind of hack, and said that he took that hack for 1 month paid contract... I report on his ID... I did so many but didn't found any ban response so this is my last try... He is from Bangladesh but using a different country flag... I was found him after searching a random match... As he was speaking in Bangla, so that i didn't make any video... But what he did you can't believe... He first jump from plane and his landing speed was 1000 kmh... Then he looted and didn't drive car as people can mark him by death cam... He said himself that i'm keeping magic bullet range high but i will not fire anyone at the beginning... I will go near player building and then i will wipe them...

i will add his more information like K/D...

[storm flume]

Hello, @sturdy trench!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sturdy trench]

Here i reported his ID... After this all evidence, i hope PUBG MOBILE team will check his id sharply... & i will check his activity for next 3-5 days... let's see what you can do...

I request to PUBG MOBILE TEAM, that if you find anybody using Cheating tool, Please Ban there PC, so that they can't come back in game after getting ban...

[bold latch]

id 5541537115
merhaba bu adamla lütfen ilgilenin adam as ama hile kulanıyor sihirli mermi rötgen izleme felan var video suda mevcut ata bilirim.

[haughty cypress]

thats not how a ban works, but ok @sturdy trench

@bold latch he:s pro

[storm flume]

Please do not use any other language aside from English in this channel, @bold latch. Refer to #613267301243944960 for language channels.

Hello, @bold latch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@frigid oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban comet]

what is this?? 😡😡

[haughty cypress]

@urban comet pity rewards

[urban comet]

pubg is the worst game in luck😡😡

I deleted the game😒😒

[sharp scarab]

What do you know about crew chalenge
I can ask a question

@haughty cypress

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sharp scarab. Remember to read through #faq before asking questions in the support channels.

[cedar quarry]

I want to report a hacker. Has radar and recoil installer

[storm flume]

Hello, @cedar quarry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[arctic plover]

Pls help

My friend faces this issue

Pls help

[storm willow]

@arctic plover Users less than 18years will have those health reminder/mandatory break

[night cloak]

@mellow frost see the pinned message to report cheaters.

[mellow frost]

How??

[velvet bone]

I downloaded Gameloop, but the language is in Chinese

[proper pelican]

is someone even b an cheaters on this game? i started play 1 week ago and game is lurking with hackers

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[storm willow]

Assign emulator role #613267301243944960 and ask in #emulator-support @velvet bone

@mellow frost upload the evidences to YouTube or imgur and paste in the link

[velvet bone]

@storm willow It worked now, thanks.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hot surge]

My lean controls won't show up in the game, I have them turned on and set up, but they just aren't there. What might be the issue?

[cedar quarry]

When will my notifications be answered?

[night cloak]

Welll

Pubgm is still 8gb

Idk whats wrong

[unkempt aspen]

I need help؟

[chrome marlin]

Hi how are you?

[timber radish]

hi i need help

[unkempt aspen]

I need boos in pubg!!!

[haughty cypress]

whats a boos

[unkempt aspen]

I need someone who has a relationship in a pubg, I am oppressed

[proper hedge]

I try sing in

And get this

Any help and why?!??

[haughty cypress]

@unkempt aspen stop using google translate

[proper hedge]

This is my main acc

Help

[polar marsh]

@proper hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unkempt aspen]

@haughty cypress Sister, I do not speak English, I am forced to Google

@haughty cypress you can help me?

Are there technical support personnel here? I will present to him my problem

[polar marsh]

@unkempt aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense shard]

My death replay isnt available
All of my resources are downloaded and I’m on the latest version of the game. But the death replay option wont appear.
I play on an iPad Air. (1st Gen)

[polar marsh]

@bright talon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[willow ice]

Dear support,

It's possible play between android and apple phones?

We are 3 friends that just downloaded the game, 2 of us have android and we found each other immediately,

But the third friend have an apple phone and I can't find his name

[night cloak]

Can you find your friends with player's ID, @willow ice?

I apologize for the delay. Make sure you enable Balanced on Graphics option. Then, restart your game. It will appear Death Replay in Basic settings, @dense shard.

[dense shard]

@night cloak ill try that

I just recently turned it on balanced after i sent my report

[polar marsh]

@sharp crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense shard]

@night cloak it wont stay on balanced. Am i doing it wrong?

[night cloak]

My lean controls won't show up in the game, I have them turned on and set up, but they just aren't there. What might be the issue?
Go to Settings > Basic > Make sure "Peek and fire" is set to Enabled, If lean button still won't show up, use Repair client, @hot surge.

[frigid depot]

@storm willow Hello. 3 days ago I have told you about restrict-area issue, you said I can check on you again after Monday at least...

[night cloak]

If graphics won't stay on Balanced, Try Repair option, @dense shard.

[hot surge]

Thank you @night cloak

[unborn steppe]

Why I can’t collect that :/ someone help

[eternal spear]

Hi

That’s that’s crazy

[raw maple]

hi

what did you do

[eternal spear]

I don’t know

[raw maple]

wanna duo

?

[night cloak]

@unborn steppe;

For the Jinxed 1 & 2 achievement, you have to not get a Legendary or above item from crates costing 120 UC and above, consecutively.
For the Jinxed 3 & 4 achievement, you have to not get a Mythic item from crates costing 120 UC and above, consecutively.

[polar marsh]

@raw maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unborn steppe]

@cookie#9664 I can’t collect jinxed 2 why is that ?

@cookie#9664

Nvm

[eternal spear]

I didn’t did anything wrong

I Record the game

[night cloak]

Read my message, @unborn steppe.

[eternal spear]

How can help me?

[unborn steppe]

Kidding me ?

[raw maple]

@night cloak why did you mute me

i was trying to help kenmax

[night cloak]

What are you trying to send before you get muted? @raw maple?

BOT triggered you.

[polar marsh]

@raw maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw maple]

wth

why did it just do it again

[polar marsh]

@eternal spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[foggy notch]

How do we get to conqueror

[night cloak]

It's better to avoid sending messages about account suspension in this channel, @raw maple.

[raw maple]

ok

[night cloak]

Which server you played most? @foggy notch?

[foggy notch]

Like should i be top 500 in asia or top 500 in ace or something

[night cloak]

Correct, @foggy notch.

[foggy notch]

Both?

[nimble moss]

@night cloak i neeed your help

hi, I have a big problem, I had written to Pubg that someone hacked me Facebook and I applied to disconnect it from pUBg, and I have today I have seen unusual access to my account as a result of this I entered the game, I can only log in with Twitter and a little while ago I was banned for 2 months. and most likely it was the person doing it, I am sending you all the photos of the conversation I had written. help me please.

[night cloak]

If you're on top 500 in Asia server, @foggy notch. You will get Conqueror tier. The Conqueror tier is updated every day at 00:00 UTC.

Please contact to Facebook support, @nimble moss.

[nimble moss]

@night cloak I don't answer, I was able to log in only with Twitter, now this person has banned me for 2 months, and I had already applied to disconnect it from my pUBg account

I also send you screenshots of the conversation I had made

[night cloak]

Can you send a screenshot of a banned message, @nimble moss? I'm not aware of a 2 months suspension. 2 months suspension is actually a warning for an upcoming major ban.

[foggy notch]

Ok thank you @night cloak

[polar marsh]

@modest abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[nimble moss]

@night cloak

[polar marsh]

@nimble moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven breach]

HI

[storm willow]

Hi, how can we help you?

[proven breach]

HI
I have issue my facebook been hacked and the hacher take my pubg account and he use the account in Vitman and i need help tp return

i try to contact the pubg support for 7 month and they not help me

[storm flume]

Please refer to subpoint 2.9 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@proven breach once account is used on Vietnamese version you can’t use it on global

You may try contacting Vietnamese customer support ingame.

[night cloak]

Yoo

[proven breach]

I need to return my account after i can use in vitman

the issue he change the facebook in pubg account

[storm willow]

@proven breach you need to contact customer support ingame

[proven breach]

they not help me and every time they close the complain

[storm willow]

All account related issues are handled by customer support. There is nothing we could do.

[serene lichen]

Keep getting bug where shooting button doesn’t work

[storm willow]

try repairing the app @serene lichen

[native elm]

I can’t hit the x button on the local team number

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @native elm.

[waxen shuttle]

Ah ha

[void dune]

Why?

[waxen shuttle]

Y not

[void dune]

Please answer?

[polar marsh]

@void dune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[broken bluff]

Hi

[supple pine]

i need help, error code 514140716

[dark horizon]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dark horizon. Remember to read through #faq before asking questions in the support channels.

[dense shard]

Trying to fix my “death replay not showing” issue
I repaired, restarted, and set to balance. It still hasnt

[noble ether]

Is M416 Fool Skin coming

Again tomorrow

[dense shard]

Plese dm me because i cant wait for a notification that still doesnt show up

[night cloak]

Help me z

[vagrant onyx]

Hey what is it ? @night cloak

@dense shard

please refer to this about death reply

https://discordapp.com/channels/393088095840370689/481197473403240451/684768558596489216

And

https://discordapp.com/channels/393088095840370689/481200416349224980/684317156749738005

@noble ether no information about this its could return but date no giving

@atomic orchid wait a few time than try to log in again
its should work

[cobalt current]

Help me
When i press right click while playing classic matches player shoots rather than opening scope while in tdm he opens scope

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cobalt current.

[crisp garden]

Why i can't send video

[sand path]

You can't send videos over 8mb if you don't have nitro. @crisp garden

You may upload it on YouTube and send the link.

[arctic plover]

@storm willow but he is 18 +

He is 18+ then to he ecueve is there any settings

[storm willow]

@arctic plover the User has acknowledged that he is less than 18 when the game management asked for it.

[arctic plover]

Ok

S there any setting to change it

[sand path]

It has a 20 days cooldown. @arctic plover

There will be an option to change it when the cooldown is over depending on the region.

It goes like this. @arctic plover

[arctic plover]

Ok thx

[crisp garden]

Ihave my lean and ads to hold and when i hold it works like tap

[sand path]

Same on the mixed mode? @crisp garden

[molten pier]

Why is my friend list full with just 100 friends???

[night cloak]

@molten pier not sure what's the max

[molten pier]

Don't know

[night cloak]

Lemme check

[molten pier]

Can have too many with facebook login!

But It lags too much

[crisp garden]

Is it cracked version when i download the app in Google but i downloaded the files in the pubg app

Cuz i can't download it on play store

[sand path]

You can suggest to increase the capacity in #old @molten pier

We recommend downloading from a trusted source. @crisp garden

[molten pier]

@sand path Okkk

[night cloak]

You can download the app from pubgmobile.com
@crisp garden

[crisp garden]

I downloaded the app apk but when i downloaded the files it's from the orig pubg

[sand path]

You never know if an apk is modded. @crisp garden

[night cloak]

Make sure you do download from PlayStore or
From this website.

|| https://www.pubgmobile.com/en/event/2ndAnniv/ ||

@crisp garden

[fossil cave]

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fossil cave. Remember to read through #faq before asking questions in the support channels.

[mental ferry]

hello

I need someone to help me

[vagrant onyx]

@mental ferry hey what is it

?

[mental ferry]

I need the email for customer service

I have problem in the game

and it's urgent

I pay more than 60,000$ in my account

[vagrant onyx]

@mental ferry

[e-mail]

[polar marsh]

@mental ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @mental ferry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[willow rivet]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @willow rivet. Remember to read through #faq before asking questions in the support channels.

[willow rivet]

I have a problem.

I don’t used any hack !!!

[polar marsh]

@willow rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I no longer have access to the Facebook account linked to my pubg account, if there’s any way to unlink it that’d be dope, pls mention me for any clues ??

[robust vigil]

Hey, @night cloak. Unfortunatly, you cannot unbind your account. However, you can go to #faq and scroll all the way up to "Game Account" and theres steps you can do and itll hopefully work out for ya.
2.5-

[night cloak]

Only if you have linked two SM account with pubgm

[twilit rune]

I want to un-link my 'G-mail' associated with the pubg mobile

[vagrant onyx]

@twilit rune that not possible

[twilit rune]

I ended up removing the third party app license from the 'g-mail' but it kind of backfired and it is still showing up next to my FaceBook account in the game

IF I cannot un-link it, then is it possible to simply associate the same 'G-mail' back with the pubg mobile like before?

[vagrant onyx]

@twilit rune removing your account and other thing wont link it

[night cloak]

@molten pier maximum friends that you can add in your friends list is 200 (fb friends doesn't count)

[twilit rune]

yes, I see that now

now unfortunately it is just not associated with the same account

so is it possible for me to put it back up? Link it back with my PUBG mobile's account again, somehow?

[vagrant onyx]

@twilit rune only one who cant unlink is is the customer care in game of pubgm ( which is not possible )
||maybe in future||

[twilit rune]

so bro

[vagrant onyx]

@twilit rune yes ?

[twilit rune]

now I cannot link the same g-mail with it? I mean removing the third party app access should have just asked the permission back to lead to the same account again, no?

Now when I try to login from the same g-mail, it just leads to a new account 😢

I mean I made a mistake over those YouTube videos out there

but that g-mail before was associated with my account

[vagrant onyx]

now I cannot link the same g-mail with it?

from the game No
|| But you can change from email from the gmail app||

I mean removing the third party app access should have just asked the permission back to lead to the same account again, no?
@twilit rune

[twilit rune]

yes, but that's not what is happening anymore

I want to do that

when I try to login from the same g-mail it just leads to a totally new account

back to zero, like you know 'Name' 'Location' 'Age' stuff, a new account

[worthy panther]

Hey just curious if any advancements have been made to address the hacking problem in Crew challenge?

Previous seasons have been horrendous in this department and any updates would be appreciated.

[night cloak]

@worthy panther Delivering fair gameplay in PUBG MOBILE is a major priority for the developers, and they have hundreds of people in their security team who work on nothing else besides keeping games secure. The developers hate cheaters as much as you do!

[graceful fossil]

@polar marsh my facebook account is with is login with pubg

[twilit rune]

So basically now my 'g-mail' which was once associated with my ID
is now no longer linked with it and it is still going to show up besides my FaceBook icon, however, is useless now?

[vagrant onyx]

@twilit rune yes its useless in less in ||future they add the unlink opining||

[twilit rune]

and there is nothing I can do about it? That is devastating

[graceful fossil]

but i link with gmail also

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @graceful fossil. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@twilit rune sorry but no

@graceful fossil its not possible trust me
you should carefully and wise with your choice

[twilit rune]

The thing is

IF is it not possible, then why is it so that I cannot have the same g-mail setup back to it

[normal fulcrum]

@robust vigil You can connect 2 social media accounts to 1 pubg id

[graceful fossil]

@robust vigil what will i do now

[twilit rune]

I mean I ended up removing the access as a third party app for PUBG mobile, however, it should still be there in the records as it was once linked there

[robust vigil]

Oh damn, completely forgot lmao.

[normal fulcrum]

Avoid spreading wrong information. If you're not sure about your info, you can ask any contributor or moderator to clear doubts

[graceful fossil]

@normal fulcrum thanks

[robust vigil]

Understood, sorry bout that.

[graceful fossil]

ok bro

[robust vigil]

Just completely forgot i recently got back to playing PUBGM.

[twilit rune]

@vagrant onyx thanks bro

[vagrant onyx]

@twilit rune welcome

[normal fulcrum]

@robust vigil It's fine. We understand. It is not possible to remember every little thing. Don't take it in a wrong way. We appreciate the support you're providing to everyone

[robust vigil]

👍

[ebon bay]

my speech in pubg mobile support does not reset, i can't send another message help

[robust vigil]

Hey @ebon bay, No one here will be able to provide assistance if you do not ask a question or state a problem.

[night cloak]

@ebon bay could you explain that

[eternal arrow]

My Matches Are In AM Or PM?

[night cloak]

AM @eternal arrow

[eternal arrow]

@night cloak But Why I Got AM Match?? Is It Bcoz I Selected North American Server?

[sand path]

Yes @eternal arrow

The times are set favoring the people staying in the NA region.

[frozen vault]

hay aihtaj lilaiblagh ean hak
هل تقصد: هاي احتاج للابلاغ عن هكر
Hi, I need to report Hack

[storm flume]

Hello, @frozen vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[ebon bay]

my account hacked help me pubg mobile

[sand path]

I told you the steps yesterday. @ebon bay

Do you have other questions?

[night cloak]

@ebon bay for Account got stolen, reffer to the pinned messages of this channel.

[vivid pike]

Its not (Pub G mobile) its (Bug G mobile) game full of bugs and glitches

[storm flume]

Hello, @vivid pike!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[vagrant onyx]

This could help you @vivid pike

[cinder iris]

Why can’t I peek ingame? I see only see it pop up when I’m customising my controls

[sand path]

Enable peek in settings> basic settings. @cinder iris

[cinder iris]

Oh lmao

Ty

[night cloak]

@cinder iris cross check the settings to enable peek and u can enable quick scope from "scope" menu.

[cinder iris]

Ok ty

[strange citrus]

What

[night cloak]

@strange citrus what's your issue?

[storm flume]

Hello, @strange citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

nice bero

[sand path]

Report in game or that link.

[night cloak]

@strange citrus what's wrong with this image?

[strange citrus]

People

[night cloak]

@strange citrus kindly use the report feature in game if you've encountered an unethical cheater.

[strange citrus]

No good in the game

[night cloak]

@strange citrususe the "report" feature in the game tab.

[sand path]

Discussions to #pubg-mobile and please dont repeat questions.

[polar marsh]

@glossy fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

Just mention error in #discord @delicate bane

[delicate bane]

Ok

[sand path]

And you may state the issue for quick response.

[fiery marlin]

We found cheters clan

Can someone help

One player id is 5663162804

[storm flume]

Hello, @fiery marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[smoky oak]

Crew Challenge also Tablet or only Mobile?

[onyx cairn]

both@smoky oak

[smoky oak]

ok, thx for answer

[quartz rock]

5127112326

https:// www.youtube.com/watch?v=o-1aDiCUBAw&feature=youtu.be

WALL HACK

AIM BOT

[storm flume]

Hello, @quartz rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sweet bear]

I don't why me and my friends are facing mic issue. The talking option just stops working and we don't hear each others voices.

Is anyone else facing the same issue?
I don't know how to fix it. If anyone knows the solution lemme know.

[cerulean quest]

Facing hacker in every single match

[sand path]

Restarting the game from both ends will fix the issue @sweet bear

[cerulean quest]

How am i supposed to play

[night cloak]

@cerulean quest report them using, ingame feature.

[cerulean quest]

And you think I haven’t done it yet?

Every top 100 player is level 30-40 n they are hacking bruttley

N making almost impossible for us to play

[sand path]

If you have the evidence you can share it into that link. @cerulean quest

[sweet bear]

@sand path we have tried several times been facing this issue from a week now.

[cerulean quest]

What do you think 59% headshot percentage is not a proof?

🥺

[night cloak]

@sweet bearuse " repair client" in login menu.

[cerulean quest]

Give link plz...

[sweet bear]

Thanks for that. Will try it.

[storm flume]

Hello, @cerulean quest!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[robust vigil]

@sweet bear you can report the bug from in-game or head to #old

In the meantime, this server has plenty of Voice chats you can use.

[sand path]

Using ingame voice is recommended as the device will lower the media while using the call feature from discord.

[night cloak]

@cerulean quest if you think users are playing with unethical cheating practices which gives them an over advantage before you, feel free to report them through the in game feature in report tab.

[polar marsh]

@cerulean quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

they will be soon monitored and according to the review of the concerned team they will be authorised the perfect decision.
@cerulean quest

[blazing saddle]

@cerulean quest If you have already reported users, good job and keep up the great work! Once you have reported players, their accounts are marked by the system and it takes appropriate measures against them if they are found violating the ToS.
This may take some time due to the sheer number of reports the system receives every day. Rest assured, all cheaters are punished eventually.

[night cloak]

[elfin canopy]

It's funny when a player reports a hacker in the game but their account is suspended for using unfair means in the game. Ahh the irony!

[sand path]

It was because he used the word @elfin canopy

[tulip bronze]

Hi a hacker was kill wnd i record a video how hi using aimbot and speed how i can send video to the company

[sand path]

@sour shadow

[storm flume]

Hello, @tulip bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[elfin canopy]

@sand path ahh. But still it would've been funny if it was real.

[sour shadow]

@sand path thanks!

[quartz wave]

Why is the game so cringy these days..? Plenty of bugs ..Please headover to #old and look at the video I've posted ...It's happening for the 3rd time thou ping is between 56-86 ms..Fix the bug guys

[night cloak]

@quartz waveit takes time to fix certain bugs. please report the bugs faced and let the team know about it.
concerned authority will work against those issues.

[storm flume]

Hello, @quick valve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@quick valve the player will be soon monitored and proper decisions will be taken against them if they are found exploiting game rules.

[elfin canopy]

@night cloak you in support instead of #chat

[quartz wave]

@night cloak Okay dude thnx..But u guys have to optimise the game for low end devices too..I've been playing game since it was 746mb i.e from season 1...
Pls remove unwanted modes like zombie,Raregear,payload which has less playerbase...And pls add INFECTION MODE..It's tough to see game getting worst coz of updates irrespective of cheaters..

[night cloak]

It's your opinion maybe you could use #old @quartz wave

You could play the if your device doesn't support the game

@quartz wave post this in the suggestion channel when unlocked, unfortunately none of us here are directly connected with Tencent developing team.
we are just volunteers eager to help.
please take my note and have a good day ahead soldier.

[tropic terrace]

Yardim edebilecek varmi

[storm flume]

Please do not use any other language aside from English in this channel, @tropic terrace. Refer to #613267301243944960 for language channels.

[quartz wave]

@night cloak @night cloak Okay done ..Glad to see someone replying except TOROID over here .👍

[night cloak]

He might be busy

[edgy pulsar]

When will u guys fix the server issues? My tdm and spectate still aren't working.. @night cloak

[night cloak]

Try restarting the game if that doesn't help do a routine Repair.
If the bugs are still there you could report them via in game or via #old
@edgy pulsar

[edgy pulsar]

@night cloak restarting some repairing done already reported bugs ages ago still no actions taken.🤦

[night cloak]

It will fixing soon.
Make sure that your internet connection is good

[edgy pulsar]

My internet is fine classics games are working fine and sooooon like pls report it to development team right now this is serious matter dude. @night cloak

[night cloak]

Make sure that you do report in #old

[sand path]

You can try deleting the warehouse map during the repair.

[inner moss]

I have a fair ping, but I play like 900ms. Every action takes 2-3 second. I can't crouch or prone.

[edgy pulsar]

@night cloak already reported several time man no actions taken..

[night cloak]

It will be taken soon @edgy pulsar

[sand path]

You can try deleting the warehouse map during the repair.
@sand path @edgy pulsar

[edgy pulsar]

@sand path did already bro

[inner moss]

Any help?

[edgy pulsar]

Im not mad coming here and reporting for no reason.

[sand path]

And spectate as in? @edgy pulsar you cant spectate anyone?

[edgy pulsar]

@sand path like they atr frozen at one place

[night cloak]

@inner moss can u provide a video with it

[sand path]

Do a speed test. @inner moss and check if there is jitter.

[edgy pulsar]

mic and communication is done but i can't see them moving..

[inner moss]

Do a speed test. @inner moss and check if there is jitter.
@sand path 2ms. Is that why?

[sand path]

Could be....do it multiple times....to check If it goes higher than that...2ms should be fine

[edgy pulsar]

My ping etc is fine

[sand path]

Your jitter. Is the problem @edgy pulsar

[edgy pulsar]

How to solve that?

[sand path]

It's from the isp end

[night cloak]

Contact your ISP @edgy pulsar

[edgy pulsar]

OK.

[inner moss]

Could be....do it multiple times....to check If it goes higher than that...2ms should be fine
@sand path jitter is between 2-4 not getting higher

[sand path]

May I know your internet speed?

[inner moss]

May I know your internet speed?
@sand path 4Mbs.

[sand path]

Search speed test on google and see if its showing lower than that.

(Not ookla)

[inner moss]

I used to play fine on 1 Mbs speed. This ping issue started on march 14th

[night cloak]

search on fast.com

[inner moss]

3Mbs

[sand path]

Make sure you dont have downloads on in the background

That may be causing it

[inner moss]

Make sure you dont have downloads on in the background
@sand path yes sir, no background downloads nor anyone connected to wifi I'm using

[night cloak]

Maybe you could try using the mobile data

[inner moss]

I thought it was my ISP but other games, even PUBG korea V works perfect.

Fyi ping is green. Always green but there is a delay, I don't do damage to enemy and I can't crouch or prone

[blazing saddle]

Report the issue to the in-game customer service team and in #old channel, @inner moss.

[long nebula]

can someone guide me about this?

[sand path]

No concrete info about that but it can be related to this

Just follow the rules and you should be fine.

[main belfry]

Hloo

Any support here

My account get banned without any reason just played on my pc

Not a more

[polar marsh]

@main belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello, i have a question, is there any way to turn voice signals off/lower them, without muting a teammate whos spamming them...? And also not turning off footsteps and sound when firing ( i mean voices like as exemple: "Excellent work" , "Help!", "Enemies Ahead"...)

[sand path]

Not atm, but feedbacks are welcomed in #old @night cloak

[night cloak]

Okay,thanks, should i just write dowm what i would like to happen whit this?

[sand path]

Yes

[hidden nexus]

why am i getting connected to australian server when im in india?

[night cloak]

@hidden nexus contact your ISP provider and do a IP reset

[polar marsh]

@supple ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@main comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick fulcrum]

Hello what i should replay to this email to revok my Facebook please

[night cloak]

@quick fulcrum use keywords such as "revoke" "access" in the message.
in time you'll get another response.

[gray gate]

@night cloak After the update i keep getting muted for no reason now im muted until June i have sent the forms many times already and still muted

[quick fulcrum]

@night cloak just i have to type Revoke access ?

[night cloak]

@gray gate if you've encountered a ban in game you'll have no other options unless to file claim.

[polar marsh]

@supple ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick fulcrum]

@night cloak can you please help me for that because i want to revoke my Facebook bcs someone has access my pubg game

[night cloak]

contact the customer support for Facebook login, as you've stated above yourself. @quick fulcrum

Make sure you follow the #faq 2.5 only if you had linked pubgm with two social media account @quick fulcrum

[gray gate]

@night cloak I keep getting muted everyday for no reason now im muted until june can you help the forms doesnt help i sent it many times saying the same reason, never even said anything that is harmful or violate the rules

[quick fulcrum]

@night cloak ok thanks

[storm willow]

@supple ferry simple just protect your Facebook account. Do not use it on fake / scam website. Have 2 Factor authentication turned on. Do not share your login credentials To anyone.

[gray gate]

Congrats on mod @storm willow

[storm willow]

Thank you

[night cloak]

@gray gate well I'm sorry to say you cannot unlock an account before the time period, feel free to file claim if you think it's unfair.

[supple ferry]

@supple ferry simple just protect your Facebook account. Do not use it on fake / scam website. Have 2 Factor authentication turned on. Do not share your login credentials To anyone.
@storm willow actually i do but Facebook can't send me a verification code but he's using my pubg account so how can I stop him using my account

[storm willow]

If you have already filled the forms is it’s good. In addition to that contact customer support about this issue

[night cloak]

@supple ferry change your Facebook login credentials.

if it doesn't help, reach out to Facebook customer support.

[gray gate]

How to contact customer support

[supple ferry]

@supple ferry change your Facebook login credentials.
@night cloak change it so many times

[night cloak]

@gray gate in game, beside logout tab in settings menu.

[storm willow]

Do you have access to another linked account ? @supple ferry

[gray gate]

oh.. never saw that thanks tho

[supple ferry]

No

I only linked my mobile number

[night cloak]

you're welcome,feel free to ask futher queries here, have a soulful day soldier.
@gray gate

[polar marsh]

@hearty comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@supple ferry you may try contacting customer support. Mail ID is in #613267301243944960 and explain the issue.
There is nothing we could do here in discord.

[supple ferry]

Okay thank you for your support

[storm willow]

You’re welcome

[lean crescent]

While asking to revoke access of FB from my account . In the first question what does USER ID imply

Is it Character ID or FB ID?

@storm willow Boi

[storm willow]

@lean crescent best is to send everything

[lean crescent]

😂 K

[storm willow]

@lean crescent just point out correctly what is what

[lean crescent]

🙂 Ok

[solid copper]

Is there any way logging back to global version after logging in Vietnam version?

And how to revoke one of my two logins of Pubg Mobile?

[storm willow]

you can’t revert from VN to global

Account once linked cannot be undone.

@solid copper if you request revoke you can no longer use second linked account. Revoke access Is only granted when the linked account is compromised, read #faq 2.5

[solid copper]

Yes, my account was compromised a while ago and i had requested revoke of my second linked that time. But today, I noticed that someone has login to my account, I just wanted to know that is my second linked account is revoked or not.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @solid copper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[floral edge]

Hi all, pubg freezes mid game.. this happened recently
PUBG KR ver
android 9 samsung A10

[night cloak]

@floral edge We only provide support for global version here, unfortunately. You may wann report the issue in https://pubgmobile.helpshift.com/a/pubg-mobile/.

[floral edge]

ok, thx

[fallen adder]

For pubg mobile, does the game require CPU or GPU for player rendering

[night cloak]

@fallen adder CPU is the main requirement when it is mobile gaming but GPU is an important factor as well. Both are needed when it comes to rendering.

[storm flume]

Hello, @main comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

How can I report the person who killed me on death replay

[fallen adder]

@night cloak how about just the game in general, is it more CPU or GPU intensive

[night cloak]

@fallen adder You cannot choose 1. Both are in-use. But the game is more CPU intensive.

[vagrant onyx]

@night cloak if he was a cheater

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[fallen adder]

@night cloak yeah I understand, sorry if I came off confusing, just needed to know which one was more intensive

[night cloak]

@vagrant onyx I can send you the death cam replay he straight up had wall hacks I was behind an airdrop and he was in front I wasn’t even peaking he killed my friend and me by headshot so he had aimbot and wallhacks

[vagrant onyx]

@night cloak its okey
Just read the bot message

[night cloak]

@fallen adder No worries.

@vagrant onyx I couldn’t get his id because he was the last guy alive and the game straight up finished

@night cloak It is a known bug. Hope it will be fixed soon!

[vagrant onyx]

@night cloak you can report the last guy and get his id
in bottom in your screen in your left side there is report button

[night cloak]

@night cloak hopefully I was on 21 kills I’m devastated

[storm flume]

Use #matches to share custom games details, @manic hill.

[valid zenith]

My friend had an account on Facebook and on Google Play. But he lost his number, now he can’t access Facebook and the owner is another person. And because of this, he wants to untie his Facebook from his account in order to avoid its theft. ID: 5119315460. Nick: soaJS. [e-mail]

[vagrant onyx]

@valid zenith hey i understand you have issue log in to your account cause of losing the number

but its not possible to unlink

[valid zenith]

@vagrant onyx he has all the data changed, he plays with iphone on iphone no google play it should have been tied and is there any way out? or how can it be untied somehow?

[vagrant onyx]

@valid zenith is the account hacked ?

And what do you mean can it be united ?

[valid zenith]

And what do you mean can it be united ?
@vagrant onyx I mean, can I somehow untie my account from Facebook? since you no longer have access to your Facebook account

I don’t know how to attach it to twitter, but the account will be hacked soon if there is no support from you, like the data went to a third party

[sand path]

A hacker has linked their social media account to my game. How do I revoke their access to my account?

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues. @valid zenith

Follow this by contacting ingame support.

And read what I wrote carefully.

[wooden moth]

Hi

My pubg is automatically closing the app. I'm unable to play the game

[sand path]

It crashes? Or an error messege shows up? If so could you post a screenshot. @wooden moth

[modest ibex]

Its been awhile thank pubgm but now those thirdparty Software user are back this dew days got so much

[storm flume]

Hello, @modest ibex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[wooden moth]

It crashes? Or an error messege shows up? If so could you post a screenshot. @wooden moth
@sand path it just closes the application. No error message

[sand path]

@wooden moth do you have 3gb of internal storage?

[wooden moth]

@wooden moth do you have 3gb of internal storage?
@sand path yes i have lot more than that and my phone have 8 gb of ram

[sand path]

Try clear cache @wooden moth and repair the game

[wooden moth]

Tried clearing cache and even uninstalled and reinstalled through playstore. But same problem is present

[sand path]

Does it happen while entering a match?