questions

[storm willow]

@cosmic gazelle depends on each lobby, over all rating of the player. there no info on how the points are calculated but that’s what makes the classic more entertaining. You may read #faq 3.3

[storm flume]

Please refer to subpoint 2.9 in #faq for further information, @safe mango. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@lapis lichen we're trying our best to make the game cheater free.
you cooperation will help us to achieve that.

[storm willow]

You may try contacting Vietnamese support ingame @safe mango

[safe mango]

it's best to delete this game by team

[lapis lichen]

@night cloak thanks that is so motivating ! Every time I face a cheater I will report it with evidence. I’ve reported 2 cheaters yesterday whit video evidence on imgur

[unreal goblet]

Can any one help ?

[polar marsh]

@lapis lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal goblet]

I did not use any of that

[polar marsh]

@opaque swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @unreal goblet.

[boreal dragon]

@night cloak

[night cloak]

@boreal dragon Yes?

[keen sandal]

@storm willow there is nothing

[boreal dragon]

@night cloak my mic glitch in game did that possible that my mic glitch finish without restart the game

[storm willow]

@keen sandal what? I don’t get you

[unreal goblet]

I did not use any of the fraud methods, programs, or modifications. I used to play from the iPad and disconnect the Internet and it did not come. You have to log in from the computer to complete the challenge

[night cloak]

@boreal dragon If your teammates cannot hear you, just restart the game (whole squad) at the same time.

[keen sandal]

@keen sandal Check your friend list, you will find the option brothers in arm
@storm willow 👆🏻

[polar marsh]

@unreal goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[boreal dragon]

@night cloak i no that but i want to know that is that possible that is fix itself in middle of the game

[storm willow]

@keen sandal

[robust siren]

Any Moderators?

[keen sandal]

@storm willow

[night cloak]

@boreal dragon The game actually uses a second server for voice communication. If one of your teammate fails to connect to the server due to unstable internet, it creates the problem for all 4 players of the squad. It can only be fixed by manual co-operating.

[robust siren]

What should I do for the 2nd anniversary smart phone giveway?

[shadow venture]

i'm pushing my new id for conqure fpp but my rank not shoiwing my point showing 4200 say unrank my id level 29 what issue

[storm willow]

@robust siren click that link and read the instructions

[boreal dragon]

@night cloak idk how but that happened with meb

[night cloak]

@boreal dragon Try to play duo with each of your teammates and find who has the problem.

[robust siren]

@storm willow It just show me to follow pubg mobile on facebook,instagram & twitter & show me a video..what should I do next?

[storm willow]

@keen sandal try repairing the app once

[robust siren]

@storm willow I have completed most of them

4 out of 6

[night cloak]

i completed tow ways on that giveaway did i entered the giveaway now ??

[keen sandal]

@storm willow i play on Gameloop

[storm willow]

You will see your entries on on top, that’s it. Winners will be selected randomly @robust siren

[night cloak]

@robust siren The next thing you do is: wait.

[robust siren]

@night cloak Thats my question too

[night cloak]

😦

[robust siren]

@night cloak Thank you❤

[shadow venture]

I'm pushing 5 day ....day night without sleeping push for conquer ....but my rank not showing what issue my id level 29 ffp mode

[robust siren]

@storm willow Thank you❤

[night cloak]

Holy

@night cloak did i entered the giveaway?? i did two ways

@shadow venture The game marked you as suspicious. Wait about a week and see if it fixes on its own.

@night cloak Yeah.

thx

[shadow venture]

@night cloak but i don't use any kind hack or other i'm i pad player

[dawn belfry]

firstly sorry for my bad english my pubg mobile account was stolen and password changed how can i get account

[warped wind]

I have uninstall and then again install the game today.i had taken subscription of prime plus on march 9 but now after reinstalling the game I can't find the prime plus option.
Please help

[dawn belfry]

firstly sorry for my bad english my pubg mobile account was stolen and password changed how can i get account

[night cloak]

@keen sandal brothers in arms is not available for the Emulator right now

[dawn belfry]

firstly sorry for my bad english my pubg mobile account was stolen and password changed how can i get account

[night cloak]

@dawn belfry contact the customer service

[jovial quartz]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jovial quartz. Remember to read through #faq before asking questions in the support channels.

[jovial quartz]

fixing a isssue with my camera

[scenic moss]

How can I get the server's link? I wanna invite a friend to join here.

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[scenic moss]

thanks!

[onyx cairn]

You're welcome! you can simply type .invite in a chat to get the link!@scenic moss

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jovial quartz]

@polar marsh hey bot, camera bugs and issues, how do i fix em lol

[warped wind]

I have uninstall and then again install the game today.i had taken subscription of prime plus on march 9 but now after reinstalling the game I can't find the prime plus option.
Please help @polar marsh

[oblique iron]

@polar marsh Please fix frame drop in pubg mobile

[night cloak]

What is this mission card

How do I use it

[polar marsh]

@white vortex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brittle flame]

Hi how Do I report Someone For Using VPN to Get Better Ping

And Is It A violation

[humble meteor]

I need serious help

Every game has a Hacker!

What is going on??????

@polar marsh

Duo tpp europe and squad tpp europe

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[humble meteor]

Multiple hackers fighting in the last circle

Thats insane

And Unacceptable

[night cloak]

Use that link to report hackers

[humble meteor]

No you dont understand me

Its never been that bad

I am a S1 player

And the game never had that many hackers

Reporting really isnt an option because there is too many

Every death I had this season came from a hacker

[night cloak]

https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
@brittle flame

[humble meteor]

Every death

Has @polar marsh turned off anti cheat? If it ever had any.

Dont take my Word for it. Join a random game. You will see for yourself.

[night cloak]

We do understand your frustration.
Please do report the hackers/Cheaters via the
http://cheater-report.pubgm.cc
@humble meteor

[humble meteor]

I know you are just a mod. But what is going on, we have to know.

[edgy pulsar]

Asia isn't working.
When u play EU , game disconnects in mid.
Ping SPIKES EVERY SECOND , When u restart everyone is invisible SMH WHOSE RESPONSIBLE?
I TAKE MY TIME FOR RANK PUSH AND THEN THIS..

[humble meteor]

Its really bad OtherWise I would not make such a big deal out of it.

[edgy pulsar]

The game is literally unplayable just Do something why do u make the game if there are so many major bugs and server issues its been ages now ive been reporting server issues and they say we will fix it soon like ages I'm reporting this from 2019 and still noone has fixed it.
Tdms ain't working even !!

[humble meteor]

Bugs are really a minor detail when you cant reach 40 alive because of dying by hackers.

@night cloak please get a comment from the devs about the unlimited hacker situation

Multiple friends of mine stopped playing the game because of this. It is ruining the game and your reputation.

[edgy pulsar]

Fix my issue AND DO SOMETHING ABOUT HACKERS Game is literally not game rn its actually funny to see this why dont u guys take step man.

ive been losing kd and rank push failure just because of these bugs and server issues.

[night cloak]

Fix asia server

I can't play

I am losing my kd

[sand path]

Your main server middle east? @night cloak

[night cloak]

No

[limber canopy]

pubg is becoming so choppy, can't even play
do something

[night cloak]

Asia

I am from Bangladesh

@sand path!

do a speed test and check if you internet is fine @night cloak

restart your game

Yes

I did

[solemn oxide]

I was just playing match but accidently i Closed pubg then its showing you were killee in last round but im not killed my teamate told

Whats this?

[edgy pulsar]

Its PUbGM servers smh

[night cloak]

Smh?

@solemn oxide yea it happened with one of my friend too.

[solemn oxide]

Its just irritating

[night cloak]

Yea

[solemn oxide]

I was pushing my rank

Fix this idiotic glitch/bug

[night cloak]

Yea tall them to fix that

[solemn oxide]

Its just a pain

[night cloak]

Any admin here who can help ?

Fix my server

[solemn oxide]

Someone please report this bug to developers?

[night cloak]

Fix asia server

[lean crescent]

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[silk flax]

Hellow

Can i talk to a responsible person please?

[spring void]

Feel free to discuss in #pubg-mobile . You can send your feedback and report bugs in #old @solemn oxide @night cloak @edgy pulsar

[storm flume]

Hello, @edgy pulsar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[spring void]

@silk flax yes?

[edgy pulsar]

How can i play tdms now everyone is invisible nothing is working..

[silk flax]

My friend bought a google play card with 450 saudi arabian pounds he charged it to his google play account but the game doesnt want to accept this fees

Can you tell me what is the proplem?

[fleet kettle]

you should an amirican acount

[silk flax]

But google play has sent him a message that the payment has been completed

[spring void]

@silk flax can you send the error message he receives?

[fleet kettle]

you can buy an oyhers thinks but you cant buy UC

[spring void]

@edgy pulsar it would be an issue on your internet most probabaly

[silk flax]

Do you mean the message from google play?

[spring void]

@fleet kettle please avoid interfering.

[edgy pulsar]

No see #old everyone is having that issue even arsalan from here said its possibly game issue. @spring void

[spring void]

@silk flax has he purchased the UC and didn't receive it?

[silk flax]

He cant even buy uc

Yes

Yes

[spring void]

@silk flax please provide a screenshot for better understanding.

[silk flax]

They sent him that he hasnt have an payment fees

Ok bro just few seconds

[spring void]

@edgy pulsar ISP are facing high traffic these days leading to such issues.

[polar marsh]

@bleak pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bleak pecan]

What?

[storm flume]

Hello, @bleak pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[silk flax]

I jus

Here it is bro

[obtuse sleet]

Im pro @vivid field @spring void @stuck pelican

[vivid field]

I better than u @obtuse sleet

My kd is 4.5

[obtuse sleet]

6.75 200match

[silk flax]

Proplays

[dim matrix]

Need players for road to ace (squad tpp asia I rush on below rank 30 any interested dm me fast

[vivid field]

4.5 578 matches

[storm flume]

Use #activities to find other PUBG MOBILE players, @dim matrix.

[silk flax]

Did you see the screen shots?

[dim matrix]

Use #activities to find other PUBG MOBILE players, @dim matrix.
@storm flume thnx but I search here

[spring void]

@vivid field @obtuse sleet move to discussion channels. This is a support channel.

[obtuse sleet]

@spring void ok where photo channel

[spring void]

@dim matrix this is a support channel, please dont use it for other purposes.

@obtuse sleet #media

[obtuse sleet]

Ok thank

[spring void]

@silk flax i am unable to understand arabic, can you translate it?

[silk flax]

At 28 march 2020 "today"my friend has bought a google play card with the value 394 saudi pounds and he charged it in pubg mobile

But the gam doent gavee him the ability to buy uc with this money

And his account is embty right now

[stuck pelican]

If I were a boyyyyyyyy

[silk flax]

Her is our evidence to trust us and gave is the helping hand

[vocal arrow]

Someone pls help me how to get my pubg acc back

[night cloak]

Named 『Kokochi』.

[silk flax]

If you have a payment method evedince i think pubg m can help you

[night cloak]

Like PayPal?

[silk flax]

Yes

[spring void]

@silk flax i cant understand your querey yet.

[silk flax]

Can i call you?

[vocal arrow]

Yesss

[spring void]

@vocal arrow how did you lost it?

[silk flax]

My proplem is i charged the money in the account but i got noo uc

[spring void]

@silk flax what does the message in second screenshot say?

[silk flax]

It says that you cant buy uc because your account is empty

[vocal arrow]

@spring void i dont know but when i want to open my pubg then it like someone has change my acc and using my pubg acc

[silk flax]

"Has no money"

[vocal arrow]

Pity of you

[silk flax]

Did you understand me?

[spring void]

@silk flax make sure he has correct account logged in for the purchase. If there are multiple accounts, then logout all others except the one with the balance in it.

[night cloak]

He kinda not understand about that payment system

[spring void]

@vocal arrow please contact ingame support or the social media account support which was hacked

[silk flax]

He tried but ther isnt any improvnent

[spring void]

@silk flax then contact google support, the issue has nothing to do with pubgm

[silk flax]

Before i came to you he tried every thing

[vocal arrow]

@spring void how to do it?

[silk flax]

But google has accepted the payment method even pubg but there is no uc.

I doent no what to do

[spring void]

Unfortunately we cant help you, since the issue isn't needed related to game @silk flax

[vocal arrow]

So what im supposed to then?

[silk flax]

Pubg has accepted the payment method and didnt give him any uc

So what to do?

[elfin canopy]

Im stuck at this screen

Can anyone help?

[spring void]

@silk flax contact ingame support

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, & 2.8 @vocal arrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[silk flax]

Ok

Thank you for your help

[elfin canopy]

@spring void can u help me?

[spring void]

Looks like you are missing the OBB file, please reinstall from official store. @elfin canopy

[elfin canopy]

@spring void ok thx

[solemn oxide]

Somebody help plz how can i report bug to developer?

[inner perch]

All hakar

[solemn oxide]

Ok

[night cloak]

@solemn oxide on #old

[storm flume]

Hello, @inner perch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[solemn oxide]

@night cloak done but my last question is that really developers see that channel?

[night cloak]

Hello, a few days ago I had problems with unlinking my Facebook account from my PUBGM account. The admins here suggested that I should contact Facebook, I did it, and they have deleted my account because I requested it. However, my Facebook is still linked to my PUBGM, any way to solve this issue?

(My Facebook account was hacked)

@solemn oxide they do see those and will be fixing it ASAP

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

My question has not been answered there

Any admins?? I need help, getting access to my Facebook is not possible because its DELETED, what can I do?

[magic bay]

1

[vocal arrow]

Hye @night cloak my problem just like you too.....bcoz my facebook got hacked too

[night cloak]

Did you visit a free gifts website toom @vocal arrow

Account security is your own responsibility. Do not share your credentials to anyone, don’t get scammed on Fake UC/ skin websites

[vocal arrow]

@night cloak yess

Omagoat im deadddd

[night cloak]

@night cloak Dude, Facebook has DELETED my account, I asked them to do so because it was hacked, but the Facebook account is still linked to my PUBG account, what can I do???

It is not possible to recover your account without a proper login @night cloak

I can still access it

You should have recovered the Facebook account

[vocal arrow]

@night cloak same like me here!!!!!!

[night cloak]

Because it was linked to my Play Games account aswell

There's no way to unlink a linked account

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Or else follow this @night cloak, @vocal arrow

There is a way @night cloak

[vocal arrow]

Howw

[night cloak]

To unlink my account, I would need to go to my Facebook account security settings and unlink it from Facebook, but its DELETED. How small is your brain? Why dont you understand? I need to unlink an already deleted account omfg

@night cloak that won't help you to unlink the account

[vocal arrow]

@night cloak your prob just like me bcoz my facebook got deleted and i cant to log in to my facebook

[night cloak]

@night cloak Then what the heck can I do?

My Facebook is DELETED

[night cloak]

I need to unlink it

contact fb @vocal arrow

@night cloak follow #faq 2.5

[vocal arrow]

Im tried but i couldn't

Can someone help me!!!

[night cloak]

Follow #faq 2.5
@vocal arrow

Can someone report this guy

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[odd marlin]

@night cloak how do I unlink my google play account from my pubgm account?

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @odd marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[odd marlin]

I'm not talking about social media I'm talking about google play games

How do I unlink it form my lvl 4 account to my lvl 64

[storm willow]

Not possible. Account linked cannot be undone

[odd marlin]

So cheap

[storm willow]

It’s for user safety.

[odd marlin]

.

It's for user annoyance

👍

[storm willow]

okay.

[night cloak]

Ill go play fortnite because pubg policies are pure crap

"Accounts can not be unlinked"
Even if its YOUR account

It’s for user safety.

What were the admins doing to prevent users from sharing harmful links? Where was the "user safety"?

[hearty tinsel]

Mic problem some time in game I can't hear my friend talking or speak with them voice chat please fix I have checked online there is many people facing this issue as well

And I have tried all the method in pubg website

[night cloak]

Restart your game @hearty tinsel

[hearty tinsel]

Yes restart do work but this happen many time

[night cloak]

@night cloak it's your responsibility. Whether to visit a suspicious link or not. You do have the option to report those websites.

@hearty tinsel please do post that in #old

[austere pagoda]

pubg report link

[storm flume]

Hello, @austere pagoda!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hearty tinsel]

Ok

[polar marsh]

@subtle creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unkempt kiln]

My Facebook account is hacked and I want to remove it from pubgm account!

[autumn ivy]

Is gfx Banable?

[vagrant onyx]

@unkempt kiln hey
removing or replacing is not possible

@autumn ivy yes will lead to 10 years ban

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @autumn ivy.

[polar marsh]

@elder mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @elder mesa!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[frail terrace]

#questions please see this player Match time 12:10 Am indian time . These are cheaters theses have autoaimbot,no recoil,wallhack,magic bullet.

[elder mesa]

are you serious all the server they activate hack

¨why they don't have an anti-cheat?

[vagrant onyx]

@frail terrace follow the same bot message sent to @elder mesa

[normal fulcrum]

@last cliff You need to be on level 10

[vagrant onyx]

@elder mesa its take time

[abstract meteor]

i need report website

[last cliff]

@normal fulcrumi dont understand for what?

[vagrant onyx]

@abstract meteor if you want to report cheater in here

http://cheater-report.pubgm.cc/

[abstract meteor]

Thanks!

[normal fulcrum]

@last cliff You need to be on level 10 on this server to get access to #clans

[vagrant onyx]

Welcome @abstract meteor

[last cliff]

i do have access to that, i meant i dont get any responses from there or similar posts

[normal fulcrum]

We cannot help you regarding that. It's upto the players. They will join if they wanna join

[last cliff]

yep sorry i mistakenly texted here it was meant to be in general chat sorry my bad.

[elder mesa]

the problem is that your game let cheater enter in a partie why you don't have anti-cheat that detectes the cheaters before they enter a partie

in every game i play i found at least 30 cheaters what's wrong with this game

[frail terrace]

@elder mesa bro u are telling me ?

[split kernel]

Full team hacker in Europe speed aim pot evry thing

[storm flume]

Hello, @split kernel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@frail terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elder mesa]

is there any moderators or admins ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[earnest cobalt]

Sadly the game now is full of Hackers, we can't enjoy playing the game

[night cloak]

Got killed by a player who jumpped off the plane already equipped with guns, he killed everyone, screen recording available, and I already did the ingame report, where to send this video

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@night cloak can you dm me the video?
Report using the above link

@night cloak do you have access to atleast one linked account ?

@elder mesa what’s the issue?

[night cloak]

@storm willow I can't DM you

[storm willow]

@night cloak you have to allow Direct message from settings

@night cloak that’s is glider from event. Not hacking, it’s part of the event

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@storm willow those houses already been looted by me and my squad and we were pushing on second squad.

???

[storm willow]

@night cloak they looted from anniversary spawn location and then used the launcher thing to reach the spot

Watch anniversary mode game play on YouTube

[night cloak]

No, that game has no event. Regular

[storm willow]

@night cloak

[night cloak]

I mean those event locations are far away

[storm willow]

It’s possible, nothing wrong with the player.

[night cloak]

Ok, thanks

May I ask, how far they can jump from the luncher?

[storm willow]

I guess it’s 500-700 something

try it on anniversary mode

[night cloak]

He cant make it with this dive, I know those were far from Rozok area

Thanks @storm willow I did report, lets hope this get reviewed

[storm willow]

As said earlier nothing wrong with the player.

[night cloak]

by the way, it was just few minutes from landing, I don't think he made the loot and jumpped and reached us

[polar marsh]

@vale gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Total game 2.2m

[storm willow]

Already answered you. Please do not ignore messages from machete 2.0

Contact customer support. @night cloak

Mail ID is in #613267301243944960

[obtuse sleet]

@warm wren @bold siren please pubg mobile ms problem fix 150 300ms full

[storm willow]

@broken coral only Gameloop is official. Do not use other emulators

[broken coral]

@storm willow
Can i use another emulator like LD player because much lag high fps on gameloop is it safe to play on another emulator LD player

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @broken coral.

[storm willow]

Already answered🙂 only game loop - do not use any other emulator

[broken coral]

@storm willow
If gameloop is official why HDR and HD audio has been removed and why they did not fix lag bugs crash and sound glitches?

[obtuse sleet]

@storm willow please pubg mobile ms fix full everyone 300 100ms please fix

[storm willow]

@broken coral assign emulator role from #613267301243944960 and ask queries in emulator support channel

[obtuse sleet]

.. @storm willow

[storm willow]

@obtuse sleet https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[obtuse sleet]

@storm willow s?

[night cloak]

Im a member on hackers telegram group can i send u a link so u can deal with them

[ivory arch]

Hey pubg

[storm willow]

@night cloak you may Report that Directly to customer support in game

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ivory arch. Remember to read through #faq before asking questions in the support channels.

[wooden frost]

Why is the option to change the country not found in the settings in my account?

[loud pulsar]

Anyone is interested in pubg then send msg to me

[iron ridge]

Anyone else dealing request timed out, server errors, server disconnects, running man loading icon?

[night cloak]

@wooden frost you need to use a vpn first

Then you get the option to change the location

[wooden frost]

I can not find it

@night cloak

I have turned on the VPN and the option is invisible

@night cloak

@here

[iron ridge]

Getting constant Request timed, Server did not respond go back to login screen, Server disconnect, No response from server try again later, server error go back to login and try again messages constantly while just in my player lobby without anything actually loading or on the Login Screen Itself and then its rinse and repeat, nothing is working to fix these problems and it's on Tencent's side because I have constant good signal on my phone.

[night cloak]

@wooden frost connect the vpn to the country you want to change the location to

[iron ridge]

Pos deleted my post

[night cloak]

Where is the armoury?

[wooden frost]

@night cloak I run vpn on the country I want to link to
But the choice has not yet emerged

[fierce canopy]

Is there a way to access previous match gameplay for cinematics/B-roll?

[thorn charm]

Hi

[tough socket]

How do I send cheat videos? Won't this damn pubg mobile stop obeying tricks !?

How do I send cheat videos? Won't this damn pubg mobile stop obeying tricks !?

[woven moat]

Pubg is Best game but here is a problem I can’t play properly lag and bugg hackers

[storm willow]

@night cloak @wooden frost we do not recommend using VPNs

@fierce canopy No

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @thorn charm. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Feel free to submit this form in compliance with each required field, @tough socket;

http://cheater-report.pubgm.cc

[tough socket]

@night cloak no! Me have videos. Me need videos send

[night cloak]

@tough socket.

[tough socket]

Oh no...

[night cloak]

Upload it on YouTube first, then copy the link and paste it in the form.

[tough socket]

You add me Facebook? Me send you

[night cloak]

Sorry. No.

[tough socket]

Dont me YouTube account

[naive lance]

This game my god. What are developers doing? Every other game you die to hackers. This absolute shambles and disgrace. What are you doing having loops for hackers. Absolute horrendous.

Another game another hacker

Screw this game ew it disgusts me

[night cloak]

Hi, when do I get the crown echelon awards when I get it?

@night cloak

Crown Echelon?

[open spear]

@ember creek state ur issue here

[ember creek]

@open spearook

[polar marsh]

@ember creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[molten forge]

When is the arctic mode coming out?

[open spear]

@night cloak can u talk to @ember creek he is DMing me about his pubg ban issue and he don't understand what I am saying , probably doesn't know English

[night cloak]

Can you send me a screenshot in your DM, @open spear?

[open spear]

Ok

[night cloak]

Done, @open spear.

[open spear]

Okay

@ember creek talk to @night cloak here

[amber knoll]

How can I complain about teamers?In the game support does not answer me

[proper pelican]

Hello, how can create crew clothes ? I dont see the option in shop anymore

[golden spruce]

I tried repairing and deleting pubg and nothing worked

[quiet rock]

Please stop cheaters on EU Server, For GOD SAKE

Cheats and hacks being sold for some people and especially the arab gulf countries

and they kill us unfair lot of times

[storm flume]

Hello, @quiet rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@golden spruce is your device jailbroken?

[golden spruce]

This happened after I updated my phone to the latest Version

@storm willow

[molten forge]

So uh... arctic mode, any news on when it's out?

[sick shale]

@molten forge April 16

[molten forge]

Thanks.

[main pagoda]

Hi i dont see any option to dismantle this, is a bug or smth?

[sick shale]

Is something wrong with server? I can't play on a specific wifi network though my internet connection is stable and good
It started from 2-3 days ago

[night cloak]

Repair your client

@main pagoda you are doing in the wrong manner

[main pagoda]

@night cloak what do you mean? If you mean the dissasemble button is not there either

[night cloak]

@main pagoda so u wanna disassemble the gun rights

There ain't any buttom for that

[sick shale]

@lime juniper you have any information regarding this? I think there's something wrong from game side too

[charred finch]

He has a duplicate that cannot be dismantled

[main pagoda]

I meant this button, not there either

[charred finch]

He cannot dismantle via the gun itself or through the separate dismantle button

[night cloak]

@main pagoda you can see the dismantle button to the left

[charred finch]

Nah

It doesn’t work lol

[main pagoda]

As I say, and in the background still 2 items, is not like I dont use dismantle daily

[night cloak]

Restart you game and check. if it's not working try
Routine Repair your game and check again
@main pagoda

[lime juniper]

During these times, @sick shale, the servers are also having a very much harder time than usual due to the extra pressure. The developers are working on this, though.

[sick shale]

@lime juniper but why it's happening on a specific wifi?

[lime juniper]

If you are never able to get through on a specific Wi-Fi connection, I would assume that your Internet service provider or router configuration has the common game ports blocked.

[sick shale]

Nope it was good before

[main pagoda]

Routine repair didnt work

[lime juniper]

Then it may be your Internet service provider. You are not the only one experiencing difficulties on Wi-Fi connections these days. So many more people are using the Internet, and much more frequently, these days.

[sick shale]

Alright thanks!

[jovial heron]

Guys help me to raise voice to enter training grounds with squad

[dawn vessel]

Aimbot - wall hack 🙂

[storm flume]

Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[brittle flame]

Yo I asked is It violation of using VPN to Get Better Ping

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation. @brittle flame

[brittle flame]

i want to report someone for using vpn

[night cloak]

http://cheater-report.pubgm.cc

[brittle flame]

there is a bot siting in The In-Game support always same question same answers no result

[storm willow]

@brittle flame the bot response is to guide new people with their query. You will get response from support with in 2-3 days. If not reopen the ticket

[brittle flame]

it always says same thing i wanted to ask is it a violation to use vpn

@storm willow

thn it ask what are u experiencing

@storm willow i ask a question and leave it there till i get real response

[polar marsh]

@peak eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden spruce]

I just did what the pubg dev said and it did work thanks Aiden

[vagrant onyx]

What the issue @peak eagle

@golden spruce welcome what ever it is

[peak eagle]

Solo ....

[vagrant onyx]

@peak eagle cheater ?

[vagrant onyx]

@peak eagle teaming up in solo
please report them in game

[peak eagle]

Despite not reporting, the same players come across and I get points - it's really boring.

Where from?

[vagrant onyx]

@peak eagle in there profile copy there ID
then report it

[peak eagle]

Turkce biliormusun??

[vagrant onyx]

@peak eagle no

[peak eagle]

OK, how can I report this as soon as possible and how soon will I be banned?

[storm flume]

Hello, @peak eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[proper anchor]

hii i have installed gameloop i am unable to get more than 720p resolution can some one help, its not at all showing 1080p resolution option and game sucks. and mine is good pc too.😫

[shadow venture]

Why don't show my rank what issue FPP duo

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @proper anchor.

[vagrant onyx]

@shadow venture for how long you facing this ?

[shadow venture]

When Ace I'm touch

But tpp mode showing

[proper anchor]

guys help me yarr

[night cloak]

Ask in #emulator-support

Assign yourself the <@&504983517831364610> role by reacting to 🇪 in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @proper anchor.
Follow this to get the role in emulator

[vagrant onyx]

@shadow venture wait till refresh date your Top rank might show again

[shadow venture]

@vagrant onyx please help me i'm pushing day night 6 day but my rank not showing in fpp but tpp showing

@vagrant onyx when refresh

[vagrant onyx]

@shadow venture if its your first days ( refresh will be on about 00.00 UTC )

[shadow venture]

@vagrant onyx but still i face this issue..... Saturday i'm reaching Ace .....my id new 30

My 1st account hack that ways pushing new one

[proper anchor]

@night cloak hey buddy whers is emulator support

[night cloak]

Read #613267301243944960

[shadow venture]

@night cloak please what issue

[night cloak]

@proper anchor

[severe gust]

Is anyone interested here?

[proper anchor]

so i should message in guidelines right@night cloak !!

[severe gust]

I have a video of a cheater who just killed me

[vagrant onyx]

@severe gust interested ?

for chatting use #pubg-mobile or #chat

[storm flume]

Hello, @severe gust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

In the #613267301243944960 you will see the message just like the above Screenshot react to the button E.
@proper anchor

[shadow venture]

Hello i'm face unrak issue fpp mode but my tpp mod showing rank Player ID: 5763145850 what issue .... Saturday I'm touch Ace ..... still showing unrank server my i d level 30 ....and i'm create new id because my 1st id someone stole... that way create new for pushing conquer....6 day .....day and night without sleeping... please help

[autumn hull]

Why am I not able to play 4 finger on my ipad
When i use my 4th finger on peek during spray and drag it down, it does not respond to my movement and the enemy either kills me or runs away from my spray and I can't even control recoil when i hold peek button through thumb and drag my thumb down

[kindred tundra]

Hello, I need help please help me Hi guys, im from nz, I play asian server with 200+ PING, ive moved here from india. Can I use VPN for playing with better ping cause I always die with this ping.

[fast crater]

Hi

[night cloak]

@neon patio pls give me the permission of content creator i also want to share my videos

@neon patio pls give me the permission of content creator i also want to share my videos🙏

[vagrant onyx]

@night cloak hey

you can apply for Content Creator in here

http://bit.ly/2GQyoJz

[fast crater]

I want to disconnect my Facebook account

[vagrant onyx]

@fast crater that is not possible

[kindred tundra]

Pls help me

[vagrant onyx]

@kindred tundra

Refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312

[fast crater]

Why

[vagrant onyx]

@fast crater unlink or removing is not possible

[fast crater]

Someone hacked my Facebook account

[kindred tundra]

Wdym? Tore safe

[night cloak]

etf

[polar marsh]

@solar kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn hull]

@night cloak please help me

[fast crater]

Someone hacked my Facebook account

[vagrant onyx]

@solar kraken was the ban say date error with client ?

[night cloak]

h

[kindred tundra]

Yore safe, so I CAN USE VPN?

[vagrant onyx]

@fast crater

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

contact customer service and follow this to revoke your facebook ( notes if it facebook was your only log in method that could not work )

@kindred tundra vpn is not recommend to use

( you can use is it your own risk )

[fast crater]

😭😭😭

[kindred tundra]

Ohh man 😭 No oceanian server..

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @autumn hull. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@fast crater if its your only log in method was facebook

you should contact facebook support to get help to recover your account if that possible

https://www.facebook.com/help/

@kindred tundra sorry for this

[fast crater]

I can log in from Twitter and the other person who has chosen to log into Facebook

[autumn hull]

Then @fast crater block the fb account

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @fast crater. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[autumn hull]

I did the same

[stray basin]

Hello

[vagrant onyx]

@fast crater if you cant access facebook to revoke device was log in into the account ( block him )

you should follow this

[fast crater]

Thank you

[vagrant onyx]

@fast crater welcome

@stray basin hey what is it ?

[polar marsh]

@stray basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frank glacier]

@night cloak

[severe gust]

Why cheaters abound this period

[magic bay]

Hmm

Pubgm Staffs should take precautions of Hackers dude

These are very annoying and decreasing our rank... I also faced Hacker in myy teaaam dude before some days

[storm flume]

Hello, @magic bay @severe gust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[magic bay]

And he did 26 kills

And me 4 kills only but we win....

Hmmm

[severe gust]

😢

[magic bay]

Videos😱😱 My game lags too much and if I recors video then My game will crash for sure lol

[severe gust]

I recorded a video today of a cheater who killed me and just uploaded it to the above-mentioned link. It is difficult for him to be punished.

[night cloak]

Everyone had the same rule @severe gust
If he violates the rules then he will be punished for sure

@simple jay could you explain that

[trim cargo]

pls add a way I can copy and paste my tpp controls on to my fpp

[severe gust]

I hope the punishment will be swift because the video you sent has no delay in it, and it is clear that the person is a cheater

[odd marlin]

how do i recieve custom room maker permission @night cloak @vagrant onyx

[night cloak]

Reported 3 days ago but still in ace and still playing with hacks 😡😡😡

[simple jay]

@night cloak
Unfortunately I could not photograph but KD 35 is impossible and it was 500 meters away from me by the moment I had this 10 minutes ago

[night cloak]

@odd marlin #matches or #clans

[severe gust]

Some news and rumors make me believe that the cracks manufactured for the game have something to do with selling hackers to some people that he says was reported three days ago and still enjoys the game by cheating

[storm flume]

Hello, @simple jay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[odd marlin]

@night cloak how can I create unlimted custom rooms

[hushed harness]

Hello admin

I would suggest you to buff the BDRM because its an Armored Vehicle. Why 150s bullets can destroy it? Thats weird tho

[night cloak]

@severe gust yes I reported him continuously last 3 days but still enjoying hacks it's feels me so bad because in low device player in its hard for me to go in top 10 but unfortunately after that this legend come and kills me like I'm nothing to him 😢

[severe gust]

Watch the video, don't be shy

[night cloak]

@odd marlin you can't create unlimited room unless you do have RP where you can create unlimited rooms for 5/7 days

For further discussion please use #pubg-mobile @severe gust

@night cloak reports are reviewed manually and sometimes it may take times

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@storm willow it's not against the terms of service, right?

[neat void]

So from Mystery crate I unknowingly bought the same backpack skin that I already had. Can I get a refund on that?

[storm willow]

@night cloak

@neat void No, not possible

[night cloak]

That still isn't against TOS

[neat void]

@storm willow that's sucks big time. Waster 300UC this morning then. Having a great time.

[storm willow]

we don’t recommend using it, you may use at your own risk but don’t recommend to others, that too not in this channel/ server @night cloak

we stick to official instructions

[night cloak]

Alright

[dawn vessel]

😳

Mistakes made in a truck

[night cloak]

@dawn vesselijust don't understand what you were trying to explain with that video

[dawn vessel]

I tried to get the air box

He got a bug out of the game and I can't get off the truck

[polar marsh]

@fallen saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shadow venture]

Hlw

I have issue about not showing my rank in fpp duo mode.showing unranked but i pushing 6 day.my id level 31 i'm create this id s12 . please fix it my player id no: 5763145850

[lapis lichen]

Hello pubg mobile support and admins and all the staff. As you can see a lot of players of pubg mobile on device (mobile and iPads) are encountering a big problem facing hackers in the game. As you can see, hackers don’t let us play rank or have a better KD. It’s so annoying and get everyone angry. Imagine you land in bootcamp no one lands with you, you go out from bootcamp with 0 kills then a stupid cheater shoots you from painan while you are in paradise you die with 0 kills you didn’t even fight and you rank decrease. We report a lot of hackers every day I’ve played 500 games this season and I can tell you that I faced a hacker in 400 games at least. A lot of clean players are complaining of hackers. Please please please stop them. Stop the spectate option because people spectate themselves with account that are using hacks (wall hack) they spectate theirselves with an account with hack. His account is clean but he uses spectate to see where is the enemy. So please delete the spectate option !!!!!! It’s a big problem of this game and you should with all the respect get more réactif and do something in urgence to stop this issue. What I can see it’s that people from khalij (Saudi Arabia Qatar koweit etc...) 90% of them use hacks you can focus on them first number of cheaters will decrease with 50%. PLEASE PLEASE PLEASE STOP CHEATERS !!! 🙁🙁🙏🏼

[storm flume]

Hello, @lapis lichen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[main moth]

I only have two achievements to do and both need the zombies mode so um what do i do

[onyx briar]

i dont think this is worth asking but
is it the straits of sosnovka or sosnovka channel??

[storm willow]

@shadow venture Contact Customer Support ingame

[cobalt nexus]

How important are those two packs on top?

Tag me btw

[spring void]

@cobalt nexus they contain the files for all the items such as cosmetics (skins, cloths etc)

[wooden frost]

@vagrant onyx Can i change it ؟

[finite timber]

Cheaters everywhere wtf

[cobalt nexus]

@spring void are they important?

[spring void]

If you dont mind the skins and stuff then you dont need to install them. They dont have a direct impact on gameplay, except that you wont be able to see those outfits and skins. @cobalt nexus

[cobalt nexus]

@spring void i see, that why i dont see some of the enemy character skins

[spring void]

Yes, that is the reason.

[cobalt nexus]

Thanks man for the info

[storm flume]

Hello, @finite timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[lofty trail]

@light trout hey, I'm in conqueror this season in duo, if I don't play duo in next season, will I get demoted to gold again in s14?

[night cloak]

Refer #faq 3.8 @lofty trail

[torpid storm]

I having a issue that when I am in the match server timed out notice come and I cannot enter the match and my Internet speed is very good.

Please help me how to fix it.

[lapis jolt]

Hi

[polar marsh]

@lapis jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[upper wave]

Hi !

@blazing saddle Can I Get CC ?

[fast crater]

Hi

[blazing saddle]

Do you mean Content Creator by that, @upper wave?

[upper wave]

Yes

I'm a Youtuber Have 27k Subscribe

[blazing saddle]

Apply for it via the link given in #community-news. You will be contacted if you are selected.

[fast crater]

My account counts ten minutes without reason

[blazing saddle]

@fast crater Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[fast crater]

وبعدين

My account counts ten minutes without reason

[upper wave]

Ok Thanks For Quick Response ❤️ 👍 @blazing saddle

[inner perch]

Cheaters use cheating methods to automatically target and hit from behind the wall, and those who have been closing the game so that they exceed their reporting or you do not want to ban them

[storm flume]

Hello, @inner perch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[torpid storm]

I having a issue that when I am in the match server timed out notice come and I cannot enter the match and my Internet speed is very good.

[night cloak]

Game automatically freezes and game booster comes

When I minimize game turbo the game restarts

[sweet sail]

How you get this 🌟 thing which is on number 3

[polar marsh]

@winged sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shrewd badger]

@night cloak

Can I ask why zombie mode is remove and is it coming Back or not

[nocturne kiln]

Hey what upp

[leaden crag]

Hi Team,

May I know why I can't bypass or disable Game Management System.

[nocturne kiln]

👍

Right

[leaden crag]

This is really very annoying 😠😡

[nocturne kiln]

Yes I'm supporting you bro

I will face this problem

[night cloak]

crowned

[harsh dagger]

Pubg please please give me 20,000 UC

[night cloak]

@shrewd badger I'm not sure about that stay tuned in #news

[ocean geyser]

Merhaba Türk bir yetkili yok mu ? Sorunum var

[night cloak]

@leaden crag it's because you're are under 18

@ocean geyser English only

@harsh dagger no begging

[leaden crag]

@night cloak I am 31, this is a rubish excuse.

[night cloak]

Then you can change it in the game management system. In the settings

[leaden crag]

Can you please share the steps...

[night cloak]

Settings> others and tap Yes

And if you had changed it then you gotta wait for the count down to reset @leaden crag

[leaden crag]

Ok

[proper fossil]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proper fossil. Remember to read through #faq before asking questions in the support channels.

[proper fossil]

I need help
My twitter I'd I lost account
How to Twitter account unlink in Pubg account
Please tell me

[proper pelican]

Hello, is there a way to get season 4 character face anymore ?

[glossy sable]

Can you elaborate, @proper fossil?

No, @proper pelican, unless it comes back in future events (Shop, RP, or others).

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @proper fossil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gaunt bobcat]

Pubg m how I can report player

Please pubg answer to me I done wheth hackers

I have Proof and he was playing for his friend

Hello

[onyx cairn]

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/
@gaunt bobcat

[gaunt bobcat]

I f report him that is not make any thant

[little forum]

@gaunt bobcat go to that link upload ur proofs there appropriate actions will be taken

[gaunt bobcat]

That link not opening

That’s my proof

[trim cargo]

pls add feature to copy Tpp controls onto fpp. Why would yall remove it in the first place?

[gaunt bobcat]

That’s my proof

What

[uneven saddle]

I collected all the lucky puzzle letters in the game but I didn't get my reward ?? What should I do ?

Guyz ??

[proper pelican]

Can you elaborate, @proper fossil?

No, @proper pelican, unless it comes back in future events (Shop, RP, or others).
@glossy sable ok thank you

[storm willow]

@uneven saddle you need collect them inside Anniversary event section

@gaunt bobcat the link if working it just takes time to load. Please use the report link

@trim cargo use #old to send feedbacks

[polar marsh]

@young helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[astral pulsar]

No point no chicken dinner

Iam so sd

[worn cradle]

howw much crew points we get each match?

[rancid crown]

@worn cradle sometime nobody answers u

[worn cradle]

☹️

[storm willow]

@worn cradle it’s based on your position in each match and kills

[worn cradle]

What if I get a chicken dinner

[storm willow]

Similar to classic match points. You will get after match

[rancid crown]

@storm willow about how much

or usually how much

[storm willow]

@rancid crown I don’t think that information is available to public. I’m not sure though. Will ask and let you know

[rancid crown]

@storm willow ok thx

[tiny anchor]

is there a real security team on pubg or not? the number of hackers unbelievable, the game became unplayable. every game i faced a hacker. and all TOP 100 are hackers speacially the ones with a K/D above 15. no need for such proof to ban them anyone above 15 should be banned at least the ones above 20

[storm willow]

@tiny anchor the conqueror lists are checked daily and bans are send out if found cheating. Only the rank list doesn’t get updated at times.

[polar marsh]

@tiny anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[north skiff]

@north skiff Contact Customer Support as in the screenshot you send - clickfile claim and explain.
@storm willow bro in the Customer Support they directly threat me.

[storm willow]

Their decision is final. We can’t help you on this anymore.

[rancid crown]

@storm willow cant

[storm willow]

@rancid crown thank you

[rancid crown]

@storm willow ok

[halcyon moat]

I lost my account, someone help me what I should to do! Please

[polar marsh]

@north skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rancid crown]

@halcyon moat did u connect ur account to other sites like facebook or game centre

[halcyon moat]

Yes but my Facebook account has been hacked and my twitter account has anther persoon open it

I can give you all the proofs that I am this account

[rancid crown]

@halcyon moat i think it cant be claimed anymore

[halcyon moat]

I have people who recognize my identity through popularity, I have over 500,000 popularity.

I paid more than $ 5,000 on this account.

[rancid crown]

can i have ur id

[halcyon moat]

Yes

Wait

5206543537

[rancid crown]

ok

[halcyon moat]

I need your help please

[storm willow]

@halcyon moat you need to contact customer support, no others can help you.

[rancid crown]

@halcyon moat we would not be able to help actually

[digital lagoon]

Why suddenly for the last 2 days My pubgm is lagging very much

No

[halcyon moat]

Oke, thank you

[rancid crown]

no probs

[storm willow]

@rancid crown please move to #pubg-mobile or #chat

[digital lagoon]

Can anyone help

[storm willow]

@digital lagoon https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

[halcyon moat]

Can you give me the link where I have to go!

[night cloak]

Make sure you follow #faq 2.5 @halcyon moat

[storm willow]

Mail ID is in #613267301243944960

[weak axle]

Hi

I have a big problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak axle. Remember to read through #faq before asking questions in the support channels.

[weak axle]

I want help please

[rancid crown]

wats ur question

[night cloak]

@weak axle without stating the issue we can't help you

[rancid crown]

yeah

[weak axle]

How

[rancid crown]

tell us ur problem

[polar marsh]

@weak axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim matrix]

I want to sale my :pubgm acc

[night cloak]

@dim matrix selling your account is against the ToS

[polar marsh]

@spring bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unborn oriole]

Where can i report a hacker?

[storm flume]

Hello, @unborn oriole!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vagrant onyx]

@unborn oriole read the bot message

[night cloak]

I have discord and 1 picture

[proper pelican]

What means "play shooting range X times" ?

for daily rewards

[sand path]

The shooting game at amusement park @proper pelican

[nocturne dawn]

@polar marsh give a new feature in which our squad also go in training ground for more effective practice

[sand path]

#old @nocturne dawn and you tagged a person with that name. @nocturne dawn

[storm flume]

Hello, @tranquil iris!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

I have discord and 1 picture and pubg no want to download

[storm willow]

@night cloak delete the app, clear cache/ restart device and try again

[proper pelican]

The shooting game at amusement park @proper pelican
@sand path on Erangel map?

[storm willow]

@proper pelican yes on anniversary mode

@bleak nymph if you do not need any assistance move to #chat

[proper pelican]

ok ty, will try find it, are those anniversary arcade places, casino, amusement parks how you call them?!

[night cloak]

@storm willow

[storm willow]

@night cloak can you send the screenshot of storage space ? Did you Try deleting / clear cache and restart device as said earlier

ok ty, will try find it, are those anniversary arcade places, casino, amusement parks how you call them?!
@proper pelican
Yes

[night cloak]

I have 1 picture

@storm willow

[proper pelican]

6gb looks like 1 tone of pictures lol , pubg on my phone takes 4.5GB

[storm willow]

@night cloak how much free space left?

[dusky yarrow]

@storm willow

Hey can u help

[storm willow]

WhTs the issue ?

[dusky yarrow]

When was season 12 realeased?

[dusky yarrow]

Lmao 1 %

[proper pelican]

dude move the pictures to PC or cloud then you can install the game , 16GB is not much on a smartphone in 2020 sadly anymore

[storm willow]

@night cloak can you translate and let me know how much free space you have

[dusky yarrow]

Hey when was season 12 released

[proper pelican]

3 weeks ago

[dusky yarrow]

Date?

[storm willow]

@dusky yarrow you can find that ingame on RP or season page

[dusky yarrow]

Kk

[proper pelican]

Another Q for Storm, i started play again few days ago, i cant find the option to create crew clothes anymore, devs removed it?

i mean, crew challenge is here but no way to create our clothes

[storm willow]

@proper pelican probably. I dint see them yet

@night cloak have atleast 6gb free space and try installing

[proper pelican]

i know it was possible in the past, i have mine since last year, but now cant find the option to do it
ok ty

[worn nest]

So even if ur in ace and not on server leaderboard you still have conq because your top 500?

[quick fulcrum]

Helle

Who can help me for this problem

[storm willow]

@quick fulcrum some one is logged in your account

[quick fulcrum]

@storm willow yes i know bro

He was hacked my Facebook account he ipened my pubg game on his device

@storm willow after i get back my accouny and u have changed password and logged out of every sessions

[storm willow]

You need to recover your Facebook. account

yes do that

[quick fulcrum]

@storm willow yes bro j did that

@storm willow the probpem is that not he can't open my Facebook anymore

But the problem is that my game is saved on his device

[night cloak]

hacker pls ban this player

[storm willow]

@quick fulcrum did he Link another account?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[quick fulcrum]

@storm willow no bro i have both accounts Facebook and gmail both are with me

@storm willow but the problem is my pubg game is saved on his device in application when he opens the pubg application its automatically log in to my game do you understand bro

[storm willow]

Yes I do

Wait a min

[quick fulcrum]

@storm willow oke bro

[storm willow]

I would suggest remove PUBG access inside Facebook, but I think that may forever remove Facebook login and you can only use google. Not sure if that will work but worth a try.

@quick fulcrum

[night cloak]

@quick fulcrum Bello

[quick fulcrum]

@storm willow bro yes i did this steps also even i deactivated my Facebook account still he can open it 😥

[night cloak]

Are you sure they are logging with Facebook only and not your Google account?

[quick fulcrum]

@night cloak yes i even changed google account password and all is save

@night cloak just he was hacked my Facebook

[night cloak]

Y̷o̷r̷e̷╠✎S̷a̷f̷e̷ V̷R̷T̷ ツ#9805 until when will the celebration event take place? when will they remove the park? this much lag and crashes

You have recovered your Facebook, right?

[quick fulcrum]

@night cloak i did that now everything is with me and safe

[night cloak]

until when will the celebration event take place? when will they remove the park? this much lag and crashes @storm flume

[elfin canopy]

@night cloak if you wanna tag use "@" before the name

[quick fulcrum]

@night cloak now he hasn't access to any of my social accounts but my game is still saved on his device

[balmy fractal]

Hello

[night cloak]

@storm willow how do you want me to do

@quick fulcrum Go to https://www.facebook.com/settings?tab=applications and remove PUBG Mobile. Then go to https://www.facebook.com/settings?tab=security and turn on two-factor authentication. This will ask them to enter your Facebook password in order to play.

[storm willow]

@night cloak Answer the question in words, not with screenshot. How much free space you have on your device - give me numbers

[balmy fractal]

I am new to this app I just want to ask are you pubg mobile employees

[quick fulcrum]

@night cloak yes i turned on. This is not a problem now he can't open my Facebook account just i want to remove my Pubg game on his device

[night cloak]

@quick fulcrum I gotchu, the first link will revoke his access from the saved device.

@vagrant onyx until when will the celebration event take place? when will they remove the park? this much lag and crashes

[balmy fractal]

Are u employee in pubg mobile

[quick fulcrum]

@night cloak i removed saved apps on Facebook and i even deactivated my Facebook account for a week but he still access to my game data and open it normally because the pubg application has automatically log in feature that is the problem.

[night cloak]

@quick fulcrum The automatic log in feature will not work if there is an authorization revoke. Please, can you remove the PUBG Mobile game once again? Make sure not to login to your PUBG Mobile with Facebook right after. Only use Google Play after the removal for a few days.

[quick fulcrum]

@night cloak yes i understand you and i did that step for a week when my pubg was deactivated

[night cloak]

What do you mean by pubg was deactivated?

[quick fulcrum]

@night cloak sorry when my Facebook was deactivated

[woven tusk]

Thats the official pubg mobile support?

[night cloak]

Don't deactivate your Facebook, it won't prevent the person from logging in. Only authorisation revoke will prevent them. If you already did it and they are still logging in - it simply means they are not logging with Facebook but your google account, @quick fulcrum.

[balmy fractal]

I want to ask, does the jailbreak app really violate pubg mobile rights? Note that the jailbreak used by Snapchat

[night cloak]

@woven tusk No. This is a community driven support. For official support, use the customer's service in-game.

[quick fulcrum]

@night cloak no i am sure that he opened from my Facebook because when i change my Facebook profile picture it shows on the pubg mobile when he opens my game

[night cloak]

15,4 @storm willow

@balmy fractal No. Jailbreak doesn't violate any ToS, unless you install suspicious app that either directly or indirectly try to modify the PUBG Mobile game.

[storm willow]

@night cloak 15.4 is in use

[woven tusk]

@night cloak its only bots there i wanna to talk with web chat agent or something

[polar marsh]

@balmy fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@quick fulcrum Can you try to secure your Google account and remove the PUBG Mobile game from there as well? Just for extra security.

Ye

[storm willow]

@night cloak make 6-8 GB free space

with all those resources and stuffs you need more free space

[night cloak]

@woven tusk You need to select your query from the FAQs given by the bot. There is no other official support.

But how

@storm willow

[quick fulcrum]

@night cloak yes i did that i changed my password and i turned on two authorization

[storm willow]

@night cloak

[night cloak]

??

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

You need to backup some photos and make free space in your device to install the app

[night cloak]

@quick fulcrum If you did everything on both social media, your game is not being used by any other person. Or, someone physically accessing your phone to enable the access for them.

@quick fulcrum But again, you can ask customer's service in-game to revoke the facebook for you, this will permanently revoke the facebook from your game. But it can take up to 90 days.

[quick fulcrum]

@night cloak no no no. Just the problem is that my pubg account is saved on his phone without he opening my social accounts

[night cloak]

I don't know how did @storm willow

[storm willow]

Do you speak any other language?

@night cloak

[night cloak]

French pls

[lean ingot]

Why I'm getting indo lobby in every match

[night cloak]

@quick fulcrum yes yes yes, if you understand how "cookies" work, once there is an authorisation revoke - nobody else can use the social media to login to the game. Regardless if it is saved on their phone or in FBI's cloud server.

[storm willow]

@night cloak join France PUBG Server from #613267301243944960 and ask the staffs it will be easier for you

[quick fulcrum]

@night cloak so what should i do after these steps all

[lean ingot]

Is there any glitch with matchmaking I'm not getting Indian players in every match

[night cloak]

@quick fulcrum You can ask customer's service in-game to revoke the facebook for you, this will permanently revoke the facebook from your game. But it can take up to 90 days.

[lean ingot]

Please reply

[quick fulcrum]

@lean ingot change searching language

[storm willow]

@night cloak really? You don’t know how to make free space on your device? Delete unwanted stuff and make space for the app

[night cloak]

Is this a discord PUBG MOBILE LITE ?

For*

[quick fulcrum]

@night cloak can you help me for that I don't know how to do that

[fleet spoke]

Acil yardıma ihtiyacım var

[storm willow]

@night cloak assign Lite role from #613267301243944960

[fleet spoke]

Admin?

[storm flume]

Please do not use any other language aside from English in this channel, @fleet spoke. Refer to #613267301243944960 for language channels.

[night cloak]

Ow thanks.

[glossy sable]

You don't have enough free storage, @night cloak.

[prime pendant]

any issu with UK lag?

[night cloak]

Can't we use ultra sound on smooth graphics, like after downloading it

From audio

[bright crag]

[balmy river]

is that even possible??

need help

i think there’s something wrong

[unborn oriole]

@vagrant onyx i used the in game report but after 2 days he is still playing.. so thats why i wanted to send a video as a evidence

[balmy river]

@vagrant onyx take a look

[storm flume]

Hello, @unborn oriole!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dusk peak]

is there a way for 8 people to play as 4v4 in pubg mobile TDM ?

[night cloak]

@dusk peak #pubg-mobile
in TDM it's a 4v4 battle

[sand path]

@dusk peak yes, Create a room and select warehouse mode.

You need to invite the 8 people

[fiery oak]

Hi

[vagrant onyx]

@night cloak about April they will end ( so its close for ending )

[fiery oak]

My account in pubg has ben hacked and i need help

[sand path]

Which of your social media account has been compromised? @fiery oak

[fiery oak]

Facebook and my facebook hacked

[lean ingot]

I'm not getting Indian lobby/players in Asia server

[sand path]

Do you have a backup login account? @fiery oak

[fiery oak]

And i lose my account i play thies game from season 2

He change my email recovery

[vagrant onyx]

@fiery oak hey refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

@fiery oak do you have 2 log in method or 1 ?

[lean ingot]

My searching/matchmaking language is hindi but I'm not getting Indian players

[fiery oak]

One method on facebook

[untold anvil]

I can’t access my Facebook any helps?

[vagrant onyx]

@fiery oak you have to contact facebook to try to recover your account if possible

https://www.facebook.com/help/

@untold anvil access facebook where ?
in game or facebook app ?

[fiery oak]

I try but he have been change ma recovery email

[untold anvil]

@vagrant onyx I cant login on the app so I can’t get login ingame either

[fiery oak]

I have the day that i have pay uc in game

Hi

[sand path]

Only way is to contact Facebook support. @fiery oak

[vagrant onyx]

@untold anvil try to logout if you can

also try to log in using browser see if its working

[fiery oak]

How can i do

[night cloak]

@fiery oak

https://www.facebook.com/help/

[untold anvil]

@vagrant onyx alright thanks

[vagrant onyx]

@untold anvil welcome

[fiery oak]

But thies account is for me and i contact facebook but he have been changed my facebook recovery

And i spend money on thies game and you canot return for me my account that has been hacked thank you pubg

[night cloak]

Account security is your own responsibility. Do not share your credentials to anyone, don’t get scammed on Fake UC/ skin websites
@fiery oak

[untold anvil]

You still can recover your Pubg

I guess

[fiery oak]

I dont make thies and i buy uc from game and i buy a card of google play to pay uc

[untold anvil]

How did you lose your account?

[fiery oak]

Crude how i can recover my account

My facebook has been hacked and i lose my pubg account

[untold anvil]

I’m not sure but some of them recover their game through Pubg

Hacked as in ?

Did you give away your info?

[fiery oak]

I contact pubg from game

@untold anvil my info still as it

[hexed cape]

Help!? Gyroscope's not working on my phone can anyone help?

[vagrant onyx]

@fiery oak your password has changed ( and someone did change your password )
you will need to verify and rest your password

( if the email changed or the recovery changed you might have difficult to recover it )

[fiery oak]

@vagrant onyx my recovery email has changed

[vagrant onyx]

@hexed cape log out from your acc than do repair than rest all settings only

now rest your device and try again

@fiery oak i have told you

( if the email changed or the recovery changed you might have difficult to recover it )

[hexed cape]

@vagrant onyx ok ill try that thanks

[fiery oak]

Ok i will do

[proper pelican]

Report system is useless in this game?
Whats the point of looting 20min for tier 3 gear and get 1 shot dead by hackers? Reporting them does nothing !
And why allow all the chingchong to play on same EU servers??

[storm flume]

Hello, @proper pelican!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[fiery oak]

@vagrant onyx ok thats meen that i lost my account and i have to pay a new one

[untold anvil]

@fiery oak check some yt videos you’ll recover your Pubg account but you won’t have the email id and pw

[fiery oak]

I have my email and id and the day that i pay uc in the game

[polar marsh]

@balmy river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[untold anvil]

@fiery oak were you linked with gmail?

The google play?

[fiery oak]

@untold anvil yes

[untold anvil]

You can get it back then let me send you a video

[night cloak]

Further discussion can be made in #chat / #pubg-mobile

[fiery oak]

@night cloak ok iam sorry

@untold anvil come on general chat

[night cloak]

I Used Xiomi Redmi Note 7 Pro. Please Add Some Advanced Graphics On That Device. Like Extreme Frame Rate (Smooth & Balenced), Ultra Frame Rate On HD & HDR (High) Option. We Need Better Graphics Options. Update Quality Please

[fiery echo]

@night cloak i have proplem when my friend spectate me appear msg spectator limit has been riched

[night cloak]

Did you try to spectate him via emulator @fiery echo

[olive turret]

s.a agalar

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @olive turret. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@night cloak feedback goes in #old

[polar marsh]

@surreal kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@torpid finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@trail ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene heron]

Is this a regular player ?

And my main account 2030 for no using any cheat

[polar marsh]

@serene heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opaque cove]

@lime juniper how do I login in to a guest account I previously used

[mellow meteor]

@sand path Yo , my ping is really really fine now from yesterday. Playing on Asia server. Getting 60 ping. Thanks for your help guys. @storm willow

[sand path]

@opaque cove you can't....any guest account that wasn't linked to any social media account is lost.

[quick fulcrum]

Please help me

First of all. My pubg game is linked to my gmail and facebook so 2 weeks ago someone hacked my facebook and opened my pubg accout on his device but i get back my Facebook and i have changed password,email,phone number, and even i deactivated my account for some days but he still opens my pubg account normally without logging to my Facebook or gamil. Because pubg application has auto login to any account that opened before so guys please help me how i can remove my account on his device or log out or any other way please i spent alot of money on my account and thanks.

[night cloak]

@quick fulcrum We have already told you what to do.

[quick fulcrum]

@night cloak i got tired fot his problem i did everything

[night cloak]

@quick fulcrum Contact customer's service in-game and wait for their reply.

[quick fulcrum]

I talk with pubg customers on the game the tool me you have to talk with Facebook and i talked with Facebook they told me to talk with Pubg game serves

@night cloak i did that

[night cloak]

Ignore that big chunky messages, create a new support ticket and tell them you need the facebook revoked, nothing else, @quick fulcrum.

[quick fulcrum]

@night cloak oke i will do that i know i have to wait 12 hours to replay

[night cloak]

It can take few hours to a few days to get a reply, depending on the number of queries.

[quick fulcrum]

@night cloak yes sorry for disturbing you i hope this time i will get the correct answer

[night cloak]

No worries, good luck.

[visual edge]

Anyone know if you can cancel crew challenge registration, add someone, then register again?

[night cloak]

@visual edge No.

does it happen like this or are there more hackers on the road than in season 9? I'm slowly losing my enthusiasm for playing I am Ace 4 and I have no more lobbies without hackers and when I pass the reports I get no news or anything but 2 days later I see the same hackers in my lobby again.

[primal oracle]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @primal oracle. Remember to read through #faq before asking questions in the support channels.

[supple gulch]

Where do I find the crew menu on the main menu?