ok
#questions
raw fern
night cloak
you have to buy a name change card in the shop @daring lance
i think they cost 180 uc
daring lance
Oh(
night cloak
uc is basically pubg cash, its not coins
raw fern
ye
daring lance
Maybe I gotta purchase uc?
night cloak
you have to buy uc with real life money
night cloak
yea or once you have reached level 10 they give you a free rename card
daring lance
I have level 19😳
night cloak
yea np 😉
daring lance
Never seen one
night cloak
ooofers, if you haven't used it yet it might be in your inventory?
daring lance
I will check now 😭
daring lance
Omg I see it!!
night cloak
yaaay
daring lance
So I can change it forever?
night cloak
yea, just be sure you have a new name all planned out because i've bought rename cards before and accidently misspelled my name lol
you can always buy more cards, but thats the only free one you get
daring lance
Omg😅😅
night cloak
lol
night cloak
yea np, good luck :)
onyx cairn
How can I leave crew when I try to do it It says The Crew is Locked
@raw fern - You need to cancel registration for Crew Challenge to leave a Crew, remember that only the Crew Leader can do that.
night cloak
Good evening, why do I never get answers from pubgm customer service?
sand path
State your issue @night cloak
night cloak
Could we have a moment the purchase of ID card to change our username? We do not have all the means to buy the RP ..
or maybe missions to achieve to win them? No time for not abusing it a few times
summer moon
Anyone has solution for wifi issue?
vagrant onyx
@hollow notch hey what is it
hollow notch
Google Play has been hacked, and the hacker can only log in to my account. What should I do ?
vagrant onyx
@hollow notch do you have access to the other log in method ?
hollow notch
Yes
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @hollow notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tender vale
You can sendme some think #yuyu
proper pelican
Hello 
Q: how i can create a crew uniform/shirt?
proper pelican
anyone?
night cloak
Quero denunciar um player fazendo duo em partida solo
night cloak
Why my lines fuzzy ? I’ve repaired the game twice and it still hasn’t worked
gilded jay
My account got 10mins ban... Wtf
I have shared images.
It says cracked app
I shared ss of google store
I have had enuf of this
No more fairness with this game
The community is toxic and unhelpful
And i m done
Time for e s p
I will buy that
And spoil everyones game
proper pelican
Hello
@proper pelican no one knows?
feral knoll
@proper pelican you mean in-game?
worldly totem
mortal patrol
You should apply in game customer service. @worldly totem
:/
For this;
In game settings> Look Bottom left> you'll see Customer Service 😉
proper pelican
@proper pelican you mean in-game?
@feral knoll ofc in game, where else?
how to create crew shirt?
or it has been removed from game?
mortal patrol
@proper pelican Sorry what do u need?
drowsy frost
Ant support here
tender vale
Wahapens,????😩😩😫😫
polar marshBOT
@drowsy frost:
mortal patrol
@tender vale Send me please your internet test .
@tender vale
I think all servers good.
Your internet bad
¯_(ツ)_/¯
tender vale
Ok
astral carbon
@lime juniper @somber solstice @neon patio Hello, something very strange has been happening on our SA server for some time now, there are many Arabs, Indians and Chinese, there is almost no staff here in South America, so you can see they are paired automatically, because no one would choose stick with a 400/300 ms, you know what? Where can we see the number of active players in South America? Could it be that for lack of players the system is pairing with players from other countries? Because here in Brazil almost everyone is giving up on the game.
tender vale
proper pelican
@proper pelican Sorry what do u need?
@mortal patrol how to create clothes / uniforl for crew with crew emblem
i know it was possible in pastnow i dont find it anynmore
mortal patrol
@tender vale Your upload very bad.
nocturne fiber
I accidentally blocked a person on Pubg I added them back as a friend after finding out they got deleted. Is there any way I can get stuff from them along with them receiving stuff from me?
tender vale
Yes but i play with this connexion 40 to 90 ms
haughty cypress
connexion
toxic tulip
blazing saddle
You should contact Google Play support for such issues, @toxic tulip. We provide support for issues related to PUBG MOBILE only.
blazing saddle
This is not the correct channel for such questions. Try asking in #pubg-mobile or #chat.
proper pelican
So, is there a way to create crew clothes anymore?
vernal flume
No permanent solution for hackers? So many cheaters in conqueror ranks
Anyone?
@blazing saddle
Yes. I have reported this in-game. No use
proper pelican
Support is useless in game you talk with a robot & here there is no real support either
gusty ice
vector bug in assault mode,,when i equip it with extended mug in inventory I have to manually drag the extended mug when assault mode starts and i every time i respawn after dying
devout hearth
When is the akm roaring tiger coming outttttt
eager scarab
Fix this please
pearl ivy
Why wont this game find matches on miramar?
proper pelican
good luck, i was write them in the last hour, all u get is a robot with premade messages
storm flumeBOT
Hello, @eager scarab!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
blazing saddle
@untold orchid Do you require any assistance?
@gusty ice Feel free to send game-related bug reports in the #old channel.
untold orchid
@blazing saddle I regret that I have been asking for help for twenty days and no one has helped me. Is there no supervisor talking to me rationally? All supervisors say send all about the suspension of your account to the e-mail: ..... but I did not receive a response even from the e-mail
blazing saddle
Why wont this game find matches on Miramar?
@pearl ivy Make sure you play on the server with the lowest ping, i.e. When the server shows green or yellow ping.
If you are still facing matchmaking issues on that particular map, it may be due to a lack of players at the moment for that map/game mode. Try matchmaking again at a different timing or switch to other game modes.
@untold orchid Is your account suspended?
polar marshBOT
@untold orchid:
blissful dew
Not sure if glitch or part of game but u know the launch things in the event for 2nd celebration it makes u unkillable if its a glitch plz fix it and i ave seen ppl teaming because of the glitch and basically abuse it like when ever someone’s not looking they would hop of the launch thing and shoot them(If its part of the game just dm me )
blissful dew
Ok
polar marshBOT
@lavish geyser:
pearl ivy
i've been playing this game going on 2 months and have yet to be able to find a game on any map except sanhok and erangal, why wont mirarmar and the other map find games? in classic mode, north america server, no language restrictions
blissful dew
Its either ping or ppl or not alot of ppl want to play
pearl ivy
north america is my best server at 70 ping, i just cant find any games except classic mode erangal or sanhok, weird
blazing saddle
Then, it may be due to lack of players on that map, @pearl ivy. You should try during more active hours of the day.
blissful dew
;-; what i just said but more smarter
pearl ivy
i've tried anywhere 12am to 11:59pm, i just kind of jump on when im in the mood so can really be any time of day
blazing saddle
You can contact the in-game support and let them know about the issue you are facing. Additionally, you can even send game related feeback in #old channel.
wooden ether
Hey can anyone help me? My game always hangs when I jump from the plane
blazing saddle
Have you tried the Repair Client option on the login screen, @wooden ether? It usually fixes all such issues.
Also, I would suggest you close all your background processes before running the game.
undone prairie
So I have got some videos for hackers where can I post them
wooden ether
@blazing saddle okay thanks
storm flumeBOT
Hello, @undone prairie!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
sacred anchor
My friend got reported as a hack, how can he de-block his account.😫
He didn't use hack
blazing saddle
Tell your friend to contact the in-game support for such issues, @sacred anchor.
Also, it is advised that you don't ask queries related to account suspensions here since we cannot provide help for such issues.
crisp garden
blazing saddle
Looks like unstable network issues, @crisp garden.
velvet glen
What does this mean by collect logins?
blazing saddle
@velvet glen Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/691445255836532807
empty summit
Hello, guys. Is teaming violation of the game rules and which sanction I can got if I will team with another player?
storm willow
@night cloak if you mean unlink the socail account ingame, that will bring more harm than good. The same people will lose their last chance of recovering the account in case it is hacked.
polar matrix
Any news about winter mode?
marble pine
hi
storm willow
@polar matrix artic mode? It will be out on 16 April
marble pine
Where do I look at the result of the support requests I have made
polar matrix
Ok you sure?
storm willow
If you reported via ingame feature, you may get mail. Or check on banpan log on left top
@polar matrix yes
marble pine
No, I reported it from the off-game web
I wrote my e-mail address when reporting, but there was no notification
storm willow
you may not get notifications on those. You can check via the players Char ID ingame
marble pine
Can I change the name after I report the tricks
storm willow
Discord name?
storm willow
If you are asking about Cheater, changing name won’t help them, that’s why we ask char ID
night cloak
@storm willow can we report a whole community or group providing hacks/cheats
Like I got 9 telegram communities
Providing hacks
meager bloom
Hi Guys, pubgmobile_cs@tencentgames.com don't respond for Support Issues and In-Game support person sleeps on the Support Issue after asking to provide screenshots. Any other better way to get help ?
marble pine
million dollar game support system is very bad
storm willow
@marble pine if you have submitted video evidence on the link, it will be handled by security team.
storm flumeBOT
Hello, @marble pine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
storm willow
Hope you have used the above link.
@meager bloom they will reply, it just takes time. You may post feedback in #old
marble pine
@warm wren ??
sand path
What else do you need?
marble pine
i send @storm willow but not reply or mail or ticket ?
degree conqueror is still playing
why so slow and bad support
storm willow
@marble pine already told you, you may not receive mail. If you have reported with evidence your part it done. Other things will be handled by the concern team. You should understand that there are lots of reports, it takes time to review them.
marble pine
i want you to watch the video
storm willow
That doesn’t help in anyway to ban the person, because only tencent officials handle account related reports.
storm willow
You may send it, i will watch when I have time.
You need to understand that, even if I watch them personally, that wouldn’t have any effect on the ban process @marble pine
proven scaffold
@storm willow is it allowed to play pubg kr version?
marble pine
I know can you send me a special msg
storm willow
You can play it’s your choice, they are different clients, so we do not provide support related to any issue on that Client @proven scaffold
marble pine
I can't assign you a special msg
storm willow
Do you get any error ?
drifting vale
Hi
muted cipher
storm willow
@muted cipher emulator?
muted cipher
Nope
storm willow
Can you post SPeedtest.net result ?
solar mantle
I am having the same issue
muted cipher
Ya wait
@storm willow??
I have tried restarting my phone and repair option twice
Reinstalled game
polar marshBOT
@rose finch:
storm willow
strange, I don’t see any issues at all. @muted cipher
night cloak
@muted cipher try using a different network
storm willow
yup^ try on mobile data
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @drifting vale. Remember to read through #faq before asking questions in the support channels.
muted cipher
@night cloak it loads on mobile data then when i enter the game ping reachs 968ms
So whats the point loading the lobby only
storm willow
Since it loads in MD, your Wifi should have some issue on ISP side
Restart your router and check again
muted cipher
Bro it reachs 968ms on mobile data
night cloak
Contact your ISP provider
@muted cipher
muted cipher
Okay
night cloak
Mostly it's an issue from their side
muted cipher
Lets see
But why other apps are running perfectly on same wifi
Am facing the issue in pubgm only
subtle flint
hello please im 23 years old and i cant torn off this can u help me
thnk u
night cloak
Did you change that recently @subtle flint
night cloak
You can change only after the count down resets @subtle flint
subtle flint
thnks bro ♥
restive kayak
Hi hacker kill me and i have a video
polar marshBOT
@drifting vale:
marble temple
WTF? Me and my team got kicked from classic match
Why???
Suddenly the ping went high and this msg showed up
lyric shard
#questions #news I’v linked my PUBG to the Facebook only , and i wanna link it to another account like Twitter , but I can’t do that why ? I know that i have the right to link it to two accounts! Please I don’t wanna loose my PUBG account, i need to connect it to another social media account please
woven mirage
Anybody face ping issue now?
lyric shard
#questions #news I’v linked my PUBG to the Facebook only , and i wanna link it to another account like Twitter , but I can’t do that why ? I know that i have the right to link it to two accounts! Please I don’t wanna loose my PUBG account, i need to connect it to another social media account please
woven mirage
anybody face ping issue now?
sand path
Did you link to GC in the past? @lyric shard
Account can only be linked to two social media accounts.
night cloak
@marble temple happened to my teammate last night
lyric shard
No , as you see in the photo its only linked to the Facebook @sand path
storm willow
@lyric shard do you have android or iOS ?
lyric shard
IOS @storm willow
storm willow
Did you switch from android ? @lyric shard
worthy crown
@woven mirage no
lyric shard
No @storm willow i had this problem since season 5 or even before , maybe cause my account is to old , i have it since season 2 , even my ID is ( 9 numbers )
light trout
No, @rose finch. Using the same account on different device will not get you banned.
storm willow
@lyric shard try contacting customer support. Afaik, unless you revoked access to a linked account, you should be seeing 2 options. Try contacting customer support and ask them
night cloak
@storm willow any fix for the ping issues and getting kicked from the game?
proven scaffold
@lyric shard logout and login again it will be fine u will see both again.it happen with me also
storm willow
@proven scaffold he says he is having issue since season 5
@night cloak Play on stable and good internet connection
Try switching Wifi to MD or the reverse
vernal elbow
hi... does anyone know why I have been Request timed out. since yesterday my internet is working pretty good
night cloak
@storm willow not the only one facing this issue
versed notch
Hello
someone is using my pubg account and he delete it from facebook please help me to recover it
muted cipher
@woven mirageyes
versed notch
Can anyone help me
muted cipher
@versed notchwhat happen buddy
versed notch
Someone stole my account
muted cipher
How?
steep notch
Hello some one is holding my account hostage can you help
And everything you guys have said so far did not work
Can you guy help any one
The guy above me has same problem
vagrant onyx
@steep notch
@versed notch
Hey
Refer to this
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
steep notch
I need to remove and tiwtter account from my game and I will be fine
So what that siad is it not your problem
vagrant onyx
@steep notch you can ask to revoke access ( but that wont unlink the twitter )
unlink not possible
steep notch
Thanks for the help
You now you guys are about as useless as The robot in PUBG
You no I’ve reported hackers nuthing happens I’ve reported bugs in the game they don’t fix I should be use to it my now
storm flumeBOT
Hello, @steep notch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
steep notch
O plz I have done this before it’s a joke
night cloak
I need help, I try turning on meh mic and it says it needs proper permissions from settings. I went to settings and I don’t see a turn on mic button. HALP
steep notch
Go to your setting and turn access to you mic on
night cloak
It doesn’t show a mic on button
steep notch
It’s not hard to find
night cloak
;-;
night cloak
I clicked pubg mobile, it doesn’t show the mic button anywhere.
vagrant onyx
@night cloak hey
go settings than turn off mic permission
try to log out from your account
go to repair press rest all settings
now log in and try again when ask you have to give it grants access to the mic
night cloak
Ok ty @vagrant onyx
vagrant onyx
Welcome
swift sentinel
I got banned yesterday for reasons I don’t understand (modification of runtime game data) and today I got rebanned mid game again. Both times this happened my wifi stopped working. After yesterday I redownloaded the game and it worked fine, but after a while I got rebanned. Does it have something to do with my wifi?
night cloak
@steep notch it may take a few days to review your report
steep notch
You lag to much
night cloak
@swift sentinel use of gfx tool
swift sentinel
what’s gfx tool?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @swift sentinel.
summer moon
Any solution for network error
hollow fractal
Unable to play game over wifi. The game displays error code - "154140716". Once I enter through wifi the game runs but lags and the character cannot perform any actions. There is no problem with the wifi as the game ran smoothly with wifi for a couple of days but now can run only on mobile data. Other games are running over wifi so there's no issue with wifi, only PUBG doesn't run.
summer moon
@hollow fractal m facing the same issue bro.. amd pubg doesn't wanna do anything about it
swift sentinel
I just wanna play sum idek how to hack lol
summer moon
Fix the game rather then creating new skins
hollow fractal
@summer moon finally someone that understand the issue👍
steep notch
Soon in uc
summer moon
You are doing the same thing u did woth pubg pc.. the game is broken and u guys don't wanna do anything
swift sentinel
like the ban only lasts 1 day but if I keep getting banned what do I do. I’m literally not using any other apps or smth.
light trout
@summer moon Which network error, to be exact?
@swift sentinel Please reinstall the game from official stores or from the official website.
@hollow fractal Please try repairing your game.
summer moon
@hollow fractal i tried everything and still the same issue.. even after formatting the phone and reinstalling the game
swift sentinel
I reinstalled it today in the App Store and got rebanned hours later
hollow fractal
@light trout I tried everything including reinstalling the game as well but same issue prevails
steep notch
Fix you freaking game and stop buy nice cars PUBG
summer moon
@light trout same as mohit modha has mentioned error code 15410716
light trout
@hollow fractal In that case, check your firewall settings.
@summer moon Have you tried repairing the game?
summer moon
@light trout repair done.. phone formatting and reinstallation done
hollow fractal
@light trout checked firewall settings as well nothing out of order there
calm ether
Hey Ive been experiencing this random glitch were the map Vikendi keeps on downloading even if I delete it in the main menu. Ive tried all the opinions deleting resources and re-downloading the game. The map keeps re-downloading. I don't like this because Im used to one map which is Erangel. Plus it takes up my storage.
summer moon
@light trout router reset done.. still the same
light trout
@swift sentinel Please make sure that all the game files are completely deleted before installing it again.
swift sentinel
I just realized that it said that I was banned, but I only got kicked out of the game and back to the lobby?
how would I fix that?
light trout
@summer moon @hollow fractal Please report this issue in #old with all the details like region, device, network etc.
hollow fractal
@light trout @summer moon I hope it gets resolved soon as no troubleshooting works
steep notch
You no so they can be ignored in the right spot
humble sierra
@agile kraken end
scarlet parcel
Is there any issue in aisa region we are getting the server connection error while having the good connection
summer moon
@hollow fractal the intersting thing is.. if i use hotspot from a different phone which gets connected as a wifi on this phone it works... Lol
versed notch
someone is using my pubg account and he delete it from facebook please help me to recover it
storm willow
@versed notch do you have access to atleast one linked account?
hollow fractal
@summer moon haven't tried that way yet will try and tell when I do
agile kraken
Someone scammed my fb acc and i cant get it back. My pubg acc binds are twitter and fb. Now i can play with only twitter. Scammer is playing on my acc and spending my uc. I want to unlink my fb from pubg acc. Pls tell me who can help me. Im regional champion of this pmco. I tried to send mail to you but didnt help
storm willow
Try mailing to customer service @versed notch
steep notch
Lol 😂
versed notch
@Storm Breaker how
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @agile kraken. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
steep notch
That will work try that
summer moon
@hollow fractal sure but thats no good even if it works coz therez a ping issue.. i mean at the end its a mobile network and wifi has more speed
storm willow
@versed notch Mail iD is in #613267301243944960 and Explain your issue
versed notch
Ok thank you
steep notch
And when that duos not work come back and tell them ok 👌
polar marshBOT
@summer moon:
night notch
Anyone found solution to this, the game is running perfectly fine on mobile data on issue on wifi
*Having issue only on Wifi
summer moon
Why did i get a warning on discord server i just have a simple question
All i wanna know is.. as the game is not working on wifi.. if i connect vpn and play will i get bnnd?
night cloak
Restart your router
muted cipher
@night cloakwe discussed that earlier to
night cloak
Didn't that works
muted cipher
Contacted ISP too they are saying that it is working perfectly from here
@night cloaknope
scarlet parcel
summer moon
Same issue
All i wanna know is.. as the game is not working on wifi.. if i connect vpn and play will i get bnnd?
sand path
Ask your isp to do a ip reset. @summer moon
summer moon
@sand path if it was just about me then i would have asked it but everyone is facing such issue which means its not isp
heavy slate
@summer moon facing same issues
storm willow
It works on Wifi for me, no issue
Both mobile data and Wifi is okay
@summer moon you both using same ISP ?
summer moon
No
There are many people who are facing the same issue and i haven't heard any solution for this from last 24hrs
polar marshBOT
@finite shale:
vernal elbow
having the same issues since yesterday...its not letting me complete those damn royal pass missions
summer moon
Its not even starting.. and see there is no support
Not even taking a feedback from users.. heights...
Or atleast tell me All i wanna know is.. as the game is not working on wifi.. if i connect vpn and play will i get bnnd?
night notch
For now we have only 2 solutions either use Mobile data or VPN and I'm a mobile Streamer and I can't use both... Coz the I won't able to stream.. RIP😭 #SADLIFE #LOCKDOWN
summer moon
Same here bro
Cant stream on mobile data
Also vpn is a risk.. u never know when u ll see an error from network issue to b**nd
night cloak
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312 @summer moon @night notch
night notch
Vpn won't help, it will slower down my wifi speed and then the stream quality will be 💩af
weak spear
Guys my internet speed is this
But in game my oing is 600 plus
Cant play a single game please help anyone
I re installed the game but it's the same though
empty summit
Hello, guys. Is teaming violation of the game rules and which sanction I can got if I will team with another player?
summer moon
as far as iknow it is
proven scaffold
@night cloak
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @proven scaffold. Remember to read through #faq before asking questions in the support channels.
lime juniper
Read the screenshot I sent to you in #old. You can find the same information yourself by opening the rules.
boreal talon
It says tap on button on lower right corner and I don't see it in my game
Check out my screenshot
@lime juniper
lime juniper
boreal talon
So if I reached ace in season 5 I can't be a rookie?
lime juniper
Correct.
boreal talon
But I left playing and I m a trash player now
lime juniper
Those are the rules.
boreal talon
Ohk
cold sandal
Any legal way to get uc without buying?
lime juniper
By winning community events, @cold sandal.
cold sandal
@lime juniper how to be apart of community events?
lime juniper
Keep an eye on #news and our other official community platforms.
Here is an example of a community event that was conducted in the past:
https://www.reddit.com/r/PUBGMobile/comments/f63k1k/pubg_mobile_community_event_did_somebody_call_a
cold sandal
Alright thank you.
little forum
@lime juniper can u send link to report hacker in #questions guy asking for it
storm flumeBOT
Hello, @little forum!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Hello
Sir which is your thought about erangle 2.O ca n will be coming? In Which update it coming?
sand path
No info about that atm @night cloak isnt even in the beta..so not in next version atleast.
neat saffron
Maybe remove google play games
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @mint widget. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
mortal patrol
@mint widget Unfortunately, you cannot remove / transfer social media. :/
marble fox
Uh
night cloak
Hello?help
blazing saddle
@night cloak There is nothing called Battle Pass in PUBG MOBILE. Did you mean Royale Pass?
night cloak
yes
blazing saddle
Did you make a purchase in-game, @night cloak?
marble fox
Look at the map
mortal patrol
@night cloak Is UC Available?
night cloak
I directly purchased battle pass
mint widget
@mortal patrol I do not understand what to do now.That hacker has destroyed my game
night cloak
It's in game "More payment options"
blazing saddle
@night cloak Kindly contact the in-game customer support for purchase-related issues along with the proper evidence regarding the purchase.
night cloak
k
mortal patrol
@mint widget If Hacker has added a new social media, contact the Customer Support team for this.
mortal patrol
@night cloak can u check in game message box? maybe there
mint widget
@mortal patrolI have been contacting the support team for 1 months.The support team taking all the proof demands from me but still could not help me.
mortal patrol
A friend of mine was able to recover his account 3 months later with this method. .. There is a lot of density.
river grove
I am facing ping essue....when I start a classic match it is always indo lobby.....so the ping in about 300 and not playable.
Plz help
mint widget
@mortal patrolSo do you think I can get my account back?
river grove
My team also facing ping problem for me
blazing saddle
@river grove Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
sand path
Click on it. @river grove it will take you to a article which helps
night cloak
Any updates on potato graphics.
mortal patrol
@mint widget In-Game Customer Support will help you by accessing all account details. 😉
marble fox
Hmmm
blazing saddle
@river grove Click the link provided.
river grove
@blazing saddlecan I msg you personally
blazing saddle
If it is regarding ping/latency issues, your answer is already provided in the link, @river grove.
river grove
Yup I read it
But I want to tell something personally
I msg you
Plz reply me @blazing saddle
@blazing saddlerply me personally bro
night cloak
thank you for helping out @mortal patrol
mortal patrol
OwO I'm glad the problem is solved. WinnerWinnerChickenDinner #2getherplay 
blazing saddle
If it is not working, then, it is an ISP issue, @river grove. Try playing on other networks and check if you face the same issue.
mortal patrol
There is a general problem with PUBG Mobile due to Covid from Turkey.Servers are busy because everyone is at home. Maybe this problem is general issue.
@river grove
sand path
No. It's an ISP issue
brazen remnant
Hello guys.. my account got hacked and the hacker linked his twitter accout in it.. i recovered and reported it but after i replied on their questions they told me that they'll send this info to admins then they closed the conversation.. my question is how much time will it take to be unlinked?
@blazing saddle
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @brazen remnant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Why does my device frame drop when i scope in with a scope in sanhok? Im sure my ipad (2018) would be able to handle that in smooth and extreme graphics (mostly 6x scope)
daring mortar
Koi device sponser kr do bc
glacial tartan
cheaters ruining the game !
sand path
http://cheater-report.pubgm.cc @glacial tartan
elder nexus
I’m unable to link my twitter account to pubgm
sand path
Do you have 2 accounts already linked? @elder nexus
night cloak
what should i do the frame drop is really effecting my gameplay smh
elder nexus
@sand path nope only game centre is linked
sand path
A Mod with knowledge of iOS will help you...fellow nero pfp mate. @night cloak
elder nexus
@night cloak bro please help me out!!
sand path
Did you switch from android in the past? @elder nexus
night cloak
Yes shes a beaut @sand path
glacial tartan
Please ban this cheaters!! Mocking with the tencent anti cheat enging and Zero tolerance
elder nexus
@sand path nope
glacial tartan
*engine
sand path
What does it show.could you post a screenshot @elder nexus
@glacial tartan report ingame or that link
glacial tartan
nero i reported a cheater who is in 3rd no in scavenger asia in my region through that site. I also reported him in game still he is playing!
elder nexus
@sand path 1m
sand path
It takes time since it is manually checked...he will be banned @glacial tartan
night cloak
I'm getting 800 ping ._.
elder nexus
@sand path
sand path
Make sure to update your twitter/browser and sometimes it takes 2-3 attempts in a row to finally link it. And provide necessary permissions
elder nexus
@sand path okay thanks
tired pulsar
Hackers encountered this season thus far: 9
8 more than the entire last season, what’s going on? I thought it was harder for hackers now
sand path
eager wolf
@tired pulsar hello my ACC got hack and they took my UC bp coins and sliver coins
sand path
Can you log into your account? @eager wolf
eager wolf
Yeah @sand path now I can after 2days
sand path
Do you know which login option the hacker has access to? @eager wolf
eager wolf
Idk, they took my ACC and now I got it back
sand path
Do you know if the hacker is still able to access your account? @eager wolf
eager wolf
Brb
sand path
stray atlas
No option to swap between rookie and veteran
sand path
@stray atlas
It has been changed.
If you've ever reached ace. You cant become a rookie.
stray atlas
Okay..
I have switched from android to ios.. i wanted to unlink my fb account and link it with game centre..
blazing saddle
Sorry, it is not possible to unlink social media accounts once linked to the game, @stray atlas.
stray atlas
Can i link it with game centre
eager wolf
@sand path idk, I just logged in and now they took all my UC bp and sliver coins ! Help
sand path
You can link upto two social media accounts. @stray atlas
stray atlas
It has been also linked with google play previously on my android
sand path
Sorry then.
eager wolf
@sand path help
sand path
Has your account been compromised @eager wolf?
They cant return your lost items but can help secure your account again.
polar marshBOT
@eager wolf:
sand path
Do you have two social medias linked to your pubgm account? @eager wolf
stray sail
Fps is droping too much during close range fights
sand path
sharp sandal
Wallhack aimbot no recoil
storm flumeBOT
Hello, @sharp sandal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
lime juniper
Done, @sand path and @eager wolf.
My FB and Gmail acc ban
sacred rain
When I try to open the game it gives me this error pls help
toxic jackal
My pubg is even not opening and people are streaming how's that possible ?
polar marshBOT
@frosty oasis:
night cloak
@sacred rain Just switch to mobile data if you're on WiFi, or vice versa.
@toxic jackal Maybe the issue is from your side?
sacred rain
@night cloak I don’t have any data available though...
toxic jackal
@night cloak means
night cloak
@sacred rain You can try purchasing a cheaper pack, just to login. You can probably switch back to WiFi once the login is finished.
@toxic jackal May I know what are you facing? Maybe a screenshot of the problem?
sacred rain
I’ll see what I can do... thanks anyways
toxic jackal
I repaired , re installed and still getting high ping, server time out and unable to enter the game , game didn't load properly it takes some time and when I try to enter a game it just doesn't let me in @night cloak
@night cloak this error most of the time
This also @night cloak
storm willow
night cloak
If I wanna create a second account. How do I do that if my main account is linked to Game Center
storm willow
@night cloak you need use another fresh Facebook or twitter account or new game centre account
night cloak
Will I still be able to log into my main account with Game Centre if I create a second account with Facebook @storm willow
sand path
Yes
storm willow
yes, just Logout and login with another account
night cloak
Thanks
sand path
Just remember the game center account
pearl hound
I don’t know the problem, as I did something about Rukem’s sermons. Help me
storm willow
@sand path that’s Apple ID, i don’t think anyone would forget that 🙂
polar marshBOT
@pearl hound:
raven wadi
How can i complete these achievements?
sand path
@raven wadi
mellow meteor
@blazing saddle have the fixed the high ping issue on asia server?
blazing saddle
@mellow meteor Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
summer crystal
Hi. Im trying to change the gmail that is linked to my pubg account. How i do that
Trying to have a different gmail linked to that account without losing all the progress & skins
sand path
You cant change it.
summer crystal
Oh ok
sand path
Once linked cannot be undone.
summer crystal
But if i link it to a facebook acc and then unlink the google one
sand path
You can't unlink
summer crystal
I saw somewhere that unlinks works
sand path
Yeah but you cant replace the unlinked account. @summer crystal
summer crystal
@sand path if its linked to a Faceboom acc and the google one. If both have diff emails. Then it should work
I hope
sand path
No it won't
sand path
The account will be unlinked but you wont be able to add another to its place. You'll only have the Facebook
night cloak
@summer crystal It will only remove the game's access to the Facebook.
vagrant onyx
@summer crystal remove access its just will log out from pubg login page
its wont unlink
sand path
Yo @night cloak @vagrant onyx dont interrupt
🤣
summer crystal
I see. Thank you very much
sand path
night cloak
No worries! Feel free to contact the customer service in case you need account related issues.
summer crystal
The account will be unlinked but you wont be able to add another to its place. You'll only have the Facebook
@sand path from what u said means that gmail wont be linked. And just facebook. Which for me is good
mellow meteor
alright , thanks. @blazing saddle
but my internet provider says there's nothing wrong with my internet.
sand path
Its cause your main server is middle east
mellow meteor
But i have been playing in asia from season2 and didn't have any ping problem
sand path
Pubgm might have shifted the asia servers further or increased cross server ping to reduce load
Contact a community member or put it in #old with a brief explanation and images if you want.
mellow meteor
images like?
sand path
Whatever you think might be helpful. Its optional
mellow meteor
K
sand path
Please edit and add the previous ping and also that your main server is middle east so it wont be ignored as a regular Ip problem . @mellow meteor
earnest lotus
how can i upload videos about cheaters ?
merry sandal
.reporthacks @earnest lotus
polar marshBOT
@bleak nymph:
merry sandal
Here, @earnest lotus:
earnest lotus
@merry sandal i already did that but it seems they ( i mean the company) need evidence i have videos but i dont know how to upload it
merry sandal
You can upload the video on Youtube and paste the link in the required field.
grave sluice
i have complaint about. that when i play with wifi i match with indo servers. i dont whats going on i couldn't find solution but when play with. normal sim network its give indian servers but in wifi it give indo. slove this my huge problems
spring patio
grave sluice
wifi hoka bhi nahi khal par. wifi because of indo servers
blazing saddle
@grave sluice Refer to this:
wise cedar
Thanks
errant mantle
This message appears when charging Prime Plus {purchase failed the payment has been canceled your account is at risk, so the item is unable to trade for now.you can submit your question following the instruction provided on its forum or contact customer service directly} ??
blazing saddle
@errant mantle What operating system are you using?
Can you provide a screenshot?
errant mantle
when charging use mobile
sand path
Android or iOS? @errant mantle
errant mantle
android
sand path
Screenshot/image of the notice @errant mantle
earnest lotus
@blazing saddle many thanks
errant mantle
sand path
@blazing saddle
lime juniper
@lime juniper
Please stop all of player who is teaming up in the solo mode.
My friend reach conqueror by teaming up in SOLO MODE.
If you have a concern with behavior in-game, @gritty glade, you should use the report function, and our team will assess the situation and take appropriate action.
@lime juniper
@EdnaKali/Shynt'lyn NA シ@HexHello, something very strange has been happening on our SA server for some time now, there are many Arabs, Indians and Chinese, there is almost no staff here in South America, so you can see they are paired automatically, because no one would choose stick with a 400/300 ms, you know what? Where can we see the number of active players in South America? Could it be that for lack of players the system is pairing with players from other countries? Because here in Brazil almost everyone is giving up on the game.
Yes, @astral carbon, it can be due to lack of players with those language configurations. As for statistics of active players in South America, this is not something we can release to the public.
blazing saddle
@errant mantle Kindly contact Google Play payment support for the issue.
errant mantle
ok , i will try , thank you
gritty glade
@lime juniper
Thanks for your reply.
mellow meteor
@lime juniper can u check mine .
lime juniper
mellow meteor
As i told . there's no issue with my internet. @lime juniper ]
i have called them thrice about this issue
sand path
@lime juniper I have been facing the same issue while playing with my friend in UAE the cross server ping has actually spiked from 140 to 240 constant.
mellow meteor
I have told them to configure my DNS address and they have done it.
how much piing does he get? @sand path
@sand path
sand path
240 as I said.
I've stopped playing wwith him as a result since I started to die behind the walls
sand path
Same
sand path
Switch to #pubg-mobile
mellow meteor
will they release a patch for this?
night cloak
Hey I have changed my google account profile...but it's not changing in pubg ? How long will it take to change
lime juniper
We cannot control your ping. That is on the user's end.
During these times, we are also experiencing a higher load on our servers than usual because many people have more time for playing games now, and that has an impact on the Internet service providers, because those provide you with the Internet.
mellow meteor
so what can i do?
odd quiver
mellow meteor
Your telling me to stop playing for now?
mellow meteor
its in silver , and none of my friends play in that server.
Maybe its time i quit the game?
sand path
Aren't they also facing the same issue?
sand path
As error said it's due to high load on the server. There is no fix for it from your end.
mellow meteor
its not like 260ms is unplayable, there's high amount of desync.
I am having a 6.20 kd with 40 matches/
it was 13 / 5 matches before
and if i use VPN , I'll get banned
If i connect to singapore server , I'll get about 30-40 ms but mic gets glitched.
sand path
VPN is not recommended
mellow meteor
and yes , Only I use the wifi in my house.
storm willow
You are in Middle East, you need play on Middle East. There is no fix for playing on different server and getting more ping .. you should choose the Middle East and play
storm willow
You can move to Asia region and play on Asian server
sand path
Yeah as we said...the load on the server increased due to quarantine. @mellow meteor
mellow meteor
moving to Asia just to play pubgm?
sand path
Please don't repeat questions.
sand path
Calma @storm willow
mellow meteor
So when will this load on the server be decreased?
storm willow
I’m calm, just explaining the fact
mellow meteor
after the quarantine period?
mellow meteor
that will be a while , maybe till may end.
storm willow
no eta, when you get low ping consider yourself lucky and continue to play on Asia.
mellow meteor
Alright guys , thanks for your time.
sand path
No sweat
storm willow
@sand path if it’s not official answer. do not recommend here
night cloak
storm willow
@sand path im happy that your are Helping people, please follow these instructions https://discordapp.com/channels/393088095840370689/481200416349224980/523485276283338753
sand path
I've seen mods/contributors give their personal opinions. Anyways...I deleted that so noone backreading is mislead by it.
quiet mirage
Why does my game log me out of my account?
storm willow
@sand path we do sometimes give out our opinion but we stick to official guidelines and that won’t risk/ mislead any users.
@quiet mirage can you give more info?
quiet mirage
When I opened the game I go into a party with a friend or two and maybe 30 seconds after they join my lobby. My game just returns to the log in screen with no popup message as to why
storm willow
Did you try repair app? And make sure your internet connection is stable
quiet mirage
I have a stable internet connection, ill try repairing
thorny pine
hello ... anyway to remove facebook from my account and keep gmail?!
storm willow
@thorny pine Account once linked cannot be undone
thorny pine
ok thanks
cedar swallow
How can i change the SFX audio quality in Pubg on Emulator on Ultra?
storm willow
@hoary trail can you post the speed test result from SPeedtest.net
polar marshBOT
@sullen dragon:
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cedar swallow.
storm willow
@cedar swallow ^ ask in emulator support channel
cedar swallow
I can’t find it
hoary trail
here
sand path
You have to role yourself for it in #613267301243944960 by reacting. @cedar swallow
storm willow
@cedar swallow please do not ignore messages from Machete 2.0
@hoary trail Seems Internet is good.
hoary trail
ya man idk what is problem
wary cobalt
he is hacker
storm willow
@hoary trail working in mobile data ?
wary cobalt
i have video
hoary trail
yes only wifi problem
wary cobalt
one hack in team . healping other players to up rank
hoary trail
and when i complain to internet provider they ask for ss of speed test and they say net is fine lol idk what to do
storm flumeBOT
Hello, @wary cobalt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
wary cobalt
ok thanks
storm willow
@hoary trail there doesn’t seems to be any issue on game side.
Works for me on Wifi and mobile data
storm willow
@hoary trail Contact your ISP ask if they have made any changes recently
hoary trail
ya gonna ask that too coz other games work fine only pubg issue
hidden crater
I've tried with both WiFi and mobile data
nothing is working, please help
I can watch Netflix and YouTube using WiFi and mobile data
but can't play the game
i have stable connection
around 50-60 mbps
wispy quarry
Why is it showing log in after 23 minutes
night cloak
Server's down?
buoyant belfry
polar marshBOT
@buoyant belfry:
wispy quarry
Why is it showing log in after 23 minutes
vagrant onyx
@wispy quarry you have the age verification thing ?
If you under 18+ the game wont allow you to play more than 5 hour
night cloak
@vagrant onyx so is it glitch ing in me
Like when I play 6 it shows me 2h notification
I never got 3h notification
Hello there i need support
ornate saffron
6767528696 id this player is hacker...using magic bullet
ornate saffron
ok
quiet dagger
night cloak
@vagrant onyx your dms is off please accept my request
vagrant onyx
@night cloak send it again
vagrant onyx
@night cloak ok
slender roost
hidden crater
@vagrant onyx you are very rude to ignore my message
night cloak
@night cloak Link it to your PUBGM and change your facebook profile picture.
i did but not showing up 💀
@night cloak Log out of your game (from game settings) and log into the game using the facebook account.
Thanks worked 👍 @night cloak
hidden crater
@night cloak help me
night cloak
@hidden crater Ya?
hidden crater
read above
night cloak
@hidden crater For some reason the game is blocking your IP address. Can you download an app called 1.1.1.1? Install it and enable the WARP mode from the options, then connect to it. And then open the game and see if it helps.
hybrid kraken
Ok we have loved this game for a long time now but a little request if u can......you have many bugs which may be accidentally but we complained and played the game without hindrance but there is a problem in room card system....in old days there was option to purchase 1 use room card in clan shop per 3 days now its has become 1 use card purchase per 10 days which is frustrating and in shop section there is only 1 use advance card 100UC and 7 day room card 500 UC which is not affordable for all plzz atleast give 1 day, 3day room card in shop or plzz give us again the 1 us room card per purchase per 3 day in clan shop which will be great thing for us...plzzz....
@lime juniper
radiant cargo
@lime juniper I recorded a video of PUBGM players using hackers
storm flumeBOT
Hello, @radiant cargo!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
vagrant onyx
@hidden crater hey
try again in a bit
also rest your wifi and device than try again
polar marshBOT
@fleet quiver:
night cloak
Hello
Its been 2 years of pubg and still no action taken to teaming in game?
Its not fair
sand path
State your issue
hazy quartz
look i have been hacked
hazy quartz
and the hacker linked my account to his face book account
sand path
So the Facebook account is not yours?
sand path
Follow these steps ,contact customer support in game. @hazy quartz
hazy quartz
thanks for helping me
the hacker sold my uc
and every thing i have
my id is 5261368659
please try to unlink him
i started as a google account
toxic sage
I need help from customer service rep
night cloak
Hello i have a question. Everytime i join a match my name will not be showd on the plane list. Im RP lvl 55. And someone with lvl 30 ect only gets it. Same bugg in Season 11 and 10
sand path
Follow those steps and it will be unlinked . @hazy quartz
storm flumeBOT
You can contact the customer service via the game settings, @toxic sage. Refer to subpoint 5.3 in #faq for further instructions.
sand path
You might've disabled the opt in plane finish in settings. @night cloak
Settings > basic settings > enable opt in plane finish
night cloak
Let me look
sand path
It's right there where you disable career results and other things. @night cloak
And also enable "show royale pass info"
night cloak
Thanks didnt knuw they add it
sand path
toxic sage
Customer service is not helping
sand path
State your issue, let's see if someone here can help. @toxic sage
toxic sage
My left movement button doesn’t respond. I can’t move at all. It’s pretty much stuck. It’s been happening the last couple of days on this iPad and my new iPhone XS Max
I have a YouTube video to show it.
night cloak
Did the same on there. But still no awnser after 2weeks
sand path
You facing the same issue? @night cloak
hazy quartz
hello
night cloak
No it was with the plane thing.
hazy quartz
my account is linked to another account idk
sand path
Follow those steps @hazy quartz
Contact customer support ingame and follow that procedure
sand path
Are you playing with 4fingers? @toxic sage
haughty cypress
4 is a lot
night cloak
And a other question is it allowed to play pubgm on pc? Cus alot of people use it and it aint fair.
toxic sage
Yes, I play with 4
night cloak
6* here
toxic sage
4-5 fingers
sand path
You dont get matched with emulator players...and it's only allowed through gameloop @night cloak
Update your software maybe....ios has this bug of not responding when 4 fingers are touching at once. @toxic sage
@night cloak knows more about iOS
night cloak
They use things like bluestsck (playing mobile apps on pc)
toxic sage
That might fix the problem. Let me attempt to update now to 13.4
sand path
They get banned... @night cloak but anyways the system detects emulators and you wont be matched with them
Emulator players are matched with emulators only.
polar marshBOT
@night cloak:
toxic sage
Thank you, I really hope it does.
sand path
Let us know if it doesnt
night cloak
@sand path I got in my possession video clips showing the number one dude fpp north america squads using hàcks, where can I share those?
sand path
Could you post a screenshot of the conversation @hazy quartz
@night cloak http://cheater-report.pubgm.cc
hazy quartz
what do i do then
sand path
How did the conversation go?
You dont have to do anything
They will unlink it for you
hazy quartz
do i wait
hazy quartz
yes
sand path
Yes you can close the app
hazy quartz
ok thank u
sand path
You would be able to see future replies and the old conversations at the same place.
hazy quartz
ok
night cloak
@sand path it doesn’t let me send any media, how can I send the evidence
sand path
Upload on YouTube and paste the link @night cloak
You may post multiple links.
On that page.
night cloak
@sand path that’s a lot of work do u think somebody will check it out at least??
radiant cargo
Has the MK14 Weapon issue been fixed?
@lime juniper
lime juniper
Not yet, @radiant cargo. We have reminded them of it again today, though.
sand path
radiant cargo
Ok
unkempt tartan
@night cloak
night cloak
@unkempt tartan Hey.
unkempt tartan
how are you
night cloak
I am good, how can I help you?
frigid depot
Waiting for an answer... @lime juniper
sand path
Yes @frigid depot
unkempt tartan
I cannot speak with English language support @night cloak
night cloak
Do you even have an anti-cheat system in the game?
@frigid depot Yes.
frigid depot
Does it even work? @night cloak
night cloak
@unkempt tartan Let me know what issue you are facing.
@frigid depot Yes, otherwise you would face 99 cheaters while landing, every match.
unkempt tartan
I did your conversation yesterday, and you told me to speak with support for the English language, I changed the language to English, and there is still support for the Arabic language
frigid depot
Great work I face ≈ 80 cheaters in a ME serve game
plain sandal
The last zone never closes
sand path
Is your phone language in arabic? @unkempt tartan
frigid depot
Then why I never get a feedback on my daily reports of cheaters? @night cloak
night cloak
@unkempt tartan Can you log out of the game and contact the customer service from the login screen?
sand path
The customer support page is loaded from phone language. @unkempt tartan
night cloak
@frigid depot It is highly unlikely you will get a feedback. But developers are suspending a lot of cheaters everyday.
sand path
Change phone language to English and try. @unkempt tartan
frigid depot
@night cloak I asked because it only happened once 2 seasons ago and it stopped and I face the same cheaters mostly
night cloak
@frigid depot Feel free to report the cheaters in-game. Since you made it to the discord server, we recommend you to use the new death replay feature and record your screen. And share the video in http://cheater-report.pubgm.cc/.
sand path
Why death replay dont show important information like killfeed and players name? @night cloak
frigid depot
@night cloak unlucky, death replay option doesn't show in the setting because I put graphics at low, maybe!
night cloak
It is still new. Soon it will be improved. Feel free to use #old to suggest developers. They are always eager to see your feedback.
sand path
I see...important feedback incoming
night cloak
@frigid depot Since you face 80 cheaters each game and they are the same cheater, I am sure you can record 1 video and expose them all.
frigid depot
@night cloak told you about death replay option... ☝🏾
night cloak
@frigid depot Switch to balanced graphics and restart the game, you should have the death replay feature available.
frigid depot
@night cloak already mentioned that I put graphics at low, so I can't see it
Why it has to be balanced at least?
night cloak
@frigid depot I mean switch to balanced graphics and then record 1 video and expose them all. It is not hard.
You can switch back to low once you are done with the video.
frigid depot
I would die from lagging while landing, phone is trash tho
sand path
Switch to smooth
night cloak
Anyway, it is your choice. Feel free to chat in #pubg-mobile if your do not have any other queries.
bright violet
Any one have ping issues these days??
frigid depot
Thanks @night cloak
night cloak
Hello,we r from SA server and se have ping issues recently. Sadly we can barely play this days
quick island
About a year or two ago, I had pubg mobile on my phone. I used guest to login. If I redownloaded the app on the same device, could I access my original account using guest mode? If so, could I then link a social media account so I can access the account on a new device?
Please mention me @quick island
toxic sage
Still having the stuck issue
I have updated to the iOS and deleted and installed the game and same issue.
Literally game is unplayable
sand path
It happens as soon as you touch a third finger? @toxic sage
toxic sage
Yes
sand path
You need to disable the three finger gesture @toxic sage
toxic sage
How can I disable?
sand path
It should be in the ssettings....I dont know the exact location since I dont use iOS
toxic sage
Okay, let me try to research it. Thank you
bold siren
What's the matter?
obsidian maple
How can i get the outfit?
bold siren
You'll get it next year; 2020, March 21, @obsidian maple.
obsidian maple
No way
sand path
The zoom in one?
sand path
It's off?
toxic sage
Correct, it’s off
sand path
There should be 3 finger swipe as well. @toxic sage
And there are 4 fingers gestures as well 😫
mild prawn
Report = useless ?
humble hill
hello guys I need help ?
night cloak
Does PUBG reward cheaters?
polar marshBOT
@humble hill:
vagrant onyx
@humble hill the game ban for something ( there is something got you banned )
maybe you used gfx tool or modify the game file
or played with cheater
@night cloak no
mild prawn
Hi guys do u have a advices for hackers ?