#questions

1 messages · Page 737 of 1

night cloak
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@mellow meteor a patch will be released soon

mellow meteor
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alright , thanks

night cloak
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@dreamy niche you gotta take a decision

dreamy niche
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@night cloak aaahhhhh its so hard oof

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ideaaa i can keep obb @night cloak ??

night cloak
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👍

dreamy niche
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ok goodbye pubg mobile

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hope now it works ;_;

night cloak
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Yeah

dreamy niche
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now i will repair pubg

night cloak
#

Who do I talk to about bugs lol?

dreamy niche
#

i can write a book on it

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

dreamy niche
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i clicked on repair

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do i need to download 1.7 gb again 0.0

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hahah 17 mb only

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lemme try a tdm

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then i will update u all

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worked smoothly and crashed

lofty trail
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Are the server down or something, my game isn't opening @warm wren

dreamy niche
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so i think lag got fixed for me @night cloak

night cloak
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@dreamy nichegg

lofty trail
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@night cloak ^^

night cloak
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@lofty trailservers fine

dreamy niche
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😩 Crash is normal for>?

lofty trail
#

Oh it opened, lmao I thought my iPad and iPhone both are done

dreamy niche
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lag got fixed i am happy BUT its crashing :CCCC

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should i update my device?

night cloak
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Why u remove enemy id are u kidding me?

dreamy niche
#

should i clear cache and data??

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Pls tell me

night cloak
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Just clear the cache

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And restart your device

dreamy niche
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@night cloak data too>

night cloak
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Ok

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What was the update for??

dreamy niche
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user data?

little forum
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@dreamy niche just go clear data and open game login again

dreamy niche
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@little forum user data ye?

little forum
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It will be all fine just don't touch the obb file

night cloak
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Clearing the data means you're deleting the maps and resource files

warm wren
#

My game is fine @lofty trail

dreamy niche
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@night cloak its okkk

night cloak
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Pls tell me what was rhe small update for??

dreamy niche
#

@night cloak User data ye??

little forum
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@dreamy niche just share ss if u can there is no thing as user data

night cloak
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@night cloak usually bug fixing

sand path
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You'll need to log in again. @dreamy niche

night cloak
#

Is the ping high issue fixed

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And also the lag

dreamy niche
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there are 4 options
TOTAL
app size
User data
cache

night cloak
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@night cloak not sure. Haven't logged in

sand path
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No user data

night cloak
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@night cloak same here

little forum
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@dreamy niche ok go for user data

sand path
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Just cache

little forum
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@sand path nah man cache don't do anything

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Cache is just a minor waste created by repeating opening closing of apps to make sure frequently opened apps loads faster @sand path

night cloak
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Clearing the data will clear the cache files too

dreamy niche
#

it says clear all data or clear cache ;-;

little forum
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@dreamy niche now click clear all data

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And restart and login game

dreamy niche
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@little forum oohk

night cloak
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@ancient garden my game is lagging

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@night cloak make sure you have enough memory

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Yes i have 38gb free

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And RAM

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4gb

dreamy niche
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done!

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lemme try it again

night cloak
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Ok @dreamy niche

dreamy niche
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and i will play a tdm and update u guyz

storm flumeBOT
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Please refer to subpoint #4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dreamy niche
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its loading

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damn why its loading so much

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i hope my account did not get banned :/

little forum
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@dreamy niche nah why would it get ban

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I think it's a bug when u start u need to restart the game @dreamy niche

dreamy niche
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@little forum its in korean haha

little forum
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It's compiling resources @dreamy niche

storm willow
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Nothing to worry, if you haven’t done anything wrong.

dreamy niche
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the game stopped lagging

little forum
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Noice @dreamy niche

dreamy niche
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so it costed me my pubg mobile(Normal)
all types of apps and my girlfriends photos
Worth it xd

little forum
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I told u before PubgmSmart @dreamy niche

dreamy niche
little forum
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U guys have girlfriend @dreamy nichepubgm_hidethepain

dreamy niche
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@little forum gg Gamer girl

little forum
fair veldt
#

Здравствуйте проблема с пубг мобайл БАНЯТ уже вторая раз фото видео скидываю игр не отвечают удалял игру раз 6 всеравно бан не понимаю может вирус поймал какой

night cloak
#

@fair veldt English

brave inlet
polar marshBOT
#

@fair veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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When I tune my 6x down to a 3x the crosshairs don’t become thinner they become fuzzy and it makes my recoil really bad what can I do to fix this

hot plank
blazing saddle
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@night cloak Go to the login screen and click Repair Client. Make sure you open the game when all your background processes are cleared.

hot plank
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(I had my auto matching turned on,for info?)

storm flumeBOT
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Hello, @brave inlet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

blazing saddle
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@hot plank It may happen sometimes when the teammates leave the team before the match begins or during the match. That may be the case.

night cloak
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@blazing saddle what will repair client do will it save all my data ya know I’ve never done anything like that before

hot plank
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Well,thanks for telling

blissful hound
brave inlet
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Before i done anything illegal, is GFX Tools legal for increasing the graphics to high?

blissful hound
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im getting this always what should i do guys

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @blissful hound.

storm willow
storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @brave inlet.

brave inlet
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Ok got it

mental yew
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Hey

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @mental yew. Remember to read through #faq before asking questions in the support channels.

mental yew
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Why is that happening in the game . I cannt login ?

storm flumeBOT
#

Please refer to subpoint #4.6 in #faq for further information, @mental yew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

mental yew
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Why the error is coming when i login and it says requested time out?

sand path
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Network problems

night cloak
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Please do read the #faq mentioned by Machete 2.0

mental yew
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No my friends also have this issue . And my internet connection is 15mbps

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Is the server down?

night cloak
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Is the server down?
@mental yew nope

sand rover
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There are strange movements in the player knowing my device is powerful and pig 60

mental yew
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@night cloak well , thanks for your time and replying me 🥰

night cloak
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@sand rover could you explain the issue (what kind of strange movements)

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@mental yew 👍

sand rover
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My ID 569600714

night cloak
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I want to talk with the support center

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With real person

sand rover
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I have a problem with my account inside the game

storm flumeBOT
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You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
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@sand rover can you explain the issue

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No i want to talk with a person here not inside the game cuz obviously they don’t do anything maybe they are a sleep

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Please do state the issue @night cloak

sand rover
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When I move the player left and right quickly, there is a cut in the image

night cloak
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Do u know how many hackers i faced in the last week and this week

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And dont tell me u can report them cuz i did a lot and u do nothing about them

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Make sure you run the game in smooth graphics @sand rover
Also repair the game which is found in the login menu

shrewd otter
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Oof

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So what if you jailbreak your device just to hack other games?

polar marshBOT
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@shrewd otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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@shrewd otter you'll get ban

sand rover
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The same has changed nothing

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I wiped the game and wiped the phone too

night cloak
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Make sure you have the minimum system requirements

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Refer #faq subpoint 1.4

storm willow
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@shrewd otter we do support only Stock OS. If you are using jailbroken device, it’s at your own risk, we troubleshoot/check compatibility only for stock OS.

stuck harbor
#

I just get glacier m416 and it suddenly converted in to buggy skin@error403

shrewd otter
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OOOF

polar marshBOT
#

@shrewd otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
storm willow
#

@stuck harbor all queries related to item purchase/ ingame items is handled by ingame customer support.

stuck harbor
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Not purchase crate opening

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M416 converted into buggy how

night cloak
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You sure about that > M416 converted into buggy how
@stuck harbor

stuck harbor
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Glacier m416

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Yes

sand path
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Contact In game customer support @stuck harbor

night cloak
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Just restart your game and check if not contact ingame CS

storm willow
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** ingame items ** in as sense crates and other ingame weapons,skins outfits @stuck harbor

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please contact ingame CS.

stuck harbor
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Ok

sand path
steel wing
#

@lime juniper are Google play Games and Game Centre considered as Social medias?

sand path
#

Yes @steel wing

wintry storm
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Beta

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Beta testing from link

storm willow
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@wintry storm Whats this about ?

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Need any help?

sand path
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Pubg beta

wintry storm
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Fourm for beta testing

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @wintry storm:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

sturdy aurora
#

Dose anyone here really work with pubg mobile if yes Dm please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sturdy aurora. Remember to read through #faq before asking questions in the support channels.

bright sparrow
#

So my friend is having this server timeout issue, says it is fixed when he uses a VPN, and he is on cellular connection iOS
The server just won't connect, he tired restarting the and phone and using the repair thingy in the game

vernal flume
quiet mirage
#

My character randomly has a spaz and moved on its own and shoots. I have tried repairing client

foggy cliff
#

After the update and rp, the game began to lag hard! When are you going to fix it? And where to write directly to the developers! Lags on all types of graphs and on all types of FPS subsidence played perfectly on balance with high FPS now! Updates mini confused did not bring all the same lags! playing with iPhone 6s impossible no optimization game !!

polar marshBOT
#

@abstract oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

valid gull
#

oke thnx

sand path
#

State your issue @valid gull

polar marshBOT
#

@valid gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Is devlopers are aware from PUBG desync ?

#

@sand path

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@storm willow

sand path
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Desync occurs due to network. @night cloak

night cloak
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@sand path at 80 ms ping?

plucky finch
#

When does the erangel 2.0 will be launched in pubg mobile

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Is this is a joke

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Release date is November 2019 but not released now also

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We are to exited for this update

sand path
#

Yeah it means the jitter in your ping is high @night cloak

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Fluctuates too quickly

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Erangel 2.0 isnt even in beta. So it will take a while . @plucky finch it's better not to give something that is broken

blazing saddle
#

@valid gull Kindly ask your query in English.

plucky finch
#

Nero ok

night cloak
#

@sand path ok so what is a good ping ?

#

Developers are working on erangel 2.0 @plucky finch

plucky finch
#

@night cloak the good ping is 20

blazing saddle
#

When does the erangel 2.0 will be launched in pubg mobile
@plucky finch We understand that players are very excited for the upcoming map changes. Unfortunately, this takes a lot of time and the development team is working hard on bringing up the new changes so that players do not face any major bugs. As for the release date, it will be released soon! Keep an eye on #news and other official social media posts by PUBG MOBILE for more information about the upcoming updates.

plucky finch
#

I am so excited because of seeing emulator players playing that erangel 2.0

sand path
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No they aren't

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Who told you

plucky finch
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They are

sand path
#

Emulator and mobile client are same.

plucky finch
#

Watch rawnknes

night cloak
#

@plucky finch that might be the PC version

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When 2.0 come to game than cureent map wiill be replaced or both can be played?

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Steam

#

any one facing server time out problme?

plucky finch
#

No

night cloak
#

@night cloak will be replaced

plucky finch
#

See raajneeti stream of pubg erangel 2.0

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Rawknee

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I have seen new thing the zone is in square

night cloak
plucky finch
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Ok bro sorry

night cloak
#

try restarting your router and device @night cloak

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Also repair if the problem exist

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how to solve this ?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

nova rapids
#

The game crashing problem still not resolved yet?

night cloak
#

I need to report a pubg player

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Does playing with someone with royal pass give u extra rp points if u complete missions 👀

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@night cloakno

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I got it but 👀

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I am confused where I got it

#

I know there was such feature in some season

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But idk it's still works or not

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Hello I need to report a player

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

Is not cheating is something else

#

That he always do

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What illegal thing you should not

polar marshBOT
#

@serene heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing saddle
#

@night cloak What do you wish to report the user for?

wooden parrot
#

Sik beni

#

💩

night cloak
#

@wooden parrot English

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@blazing saddle illegal thing

wooden parrot
#

No English Türk

#

@night cloaktürk

night cloak
#

@ToRoiD#1337 and I took screen shot what he always do and he forced me to do

wooden parrot
#

Im sryy

blazing saddle
#

@night cloak Can you explain?

night cloak
#

@night cloak like

wooden parrot
#

What is your name

#

Yat da zorluyem

blazing saddle
#

Do you require any assistance, @wooden parrot?

wooden parrot
#

Ne diyon be

#

@blazing saddle aptal amcık

night cloak
wooden parrot
#

Pubg

#

Mht adrn.7880

#

Pubg

night cloak
#

Kill team member and leaving and forced to do 1v1 without room that he want me to leave the game as join

blazing saddle
#

@night cloak You can report users for suspicious activities to the in-game customer support.

The screenshot you provided lists violations of PUBG not PUBG MOBILE. The game regulations and terms of service of PUBG MOBILE are given here:

https://www.pubgmobile.com/terms.html

wooden parrot
#

@feral knoll ım soreyy ı you türkhish

night cloak
#

@ToRoiD#1337 k i read it

#

@ToRoiD#1337 also I got his Id and username

fickle arch
#

5763514254

storm flumeBOT
#

Hello, @fickle arch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

fickle arch
#

We prepare reports, to no avail

blazing saddle
#

It takes time for the system to take action against such reports because of the sheer number of reports the system receives every day, @fickle arch. Just be patient and rest assured, all cheaters get punished accordingly.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit dock
#

I just tried to log in after a couple of days and this showed up...

vestal herald
#

how can i talk to someone about my account ?

tacit dock
#

It seems I can’t get back to my account I don’t under stand why

#

I never logged out

blazing saddle
#

What is the issue @tacit dock?

#

Does it not let you log in?

#

@vestal herald How may I assist you?

tacit dock
#

Well I never logged out and I don’t remember logging it into my Facebook

#

I was trying to do that can I come back after I try?

blazing saddle
#

What login methods do you use for your game account, @tacit dock?

tacit dock
#

Well I don’t normaly log in I just click the app load in and play....

foggy cliff
#

After the update and rp, the game began to lag hard! When are you going to fix it? And where to write directly to the developers! Lags on all types of graphs and on all types of FPS subsidence played perfectly on balance with high FPS now! Updates mini confused did not bring all the same lags! playing with iPhone 6s impossible no optimization game !!

blazing saddle
#

And, have you tried it already, @tacit dock?

tacit dock
#

Not yet I was in the middle of doing that

blazing saddle
#

@foggy cliff Kindly send bug reports and feedbacks in #old channel.

#

Just try it, then, @tacit dock.

polar marshBOT
#

@vestal herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit dock
#

Ok I got in thanks very much!

hidden crow
#

iyi günler

polar marshBOT
#

@hidden crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cloud wing
#

Hi where do i post proof footage of hackers in pubgm

#

Is there a report section here

torpid finch
#

These people were teaming in solos NA can you ban them for cheating, my game got lagged out and I didn’t get the other one

#

I can send more proof if you need any

quartz wave
#

@torpid finch Nobody cares here mate..All they suggest is report In game..Or they provide u link to report

torpid finch
#

ik but they so annoying

#

Like fr bruh

quartz wave
#

@torpid finch 😂😂yeah it's so lame...

#

U can report from the above link... @torpid finch

torpid finch
#

thx

eternal arrow
#

How To Complete Anniversary Celebration Achievement??

cloud wing
eternal arrow
#

Many People Saying That It Will Take 3 Years

#

But I Seen Many Players With That Anniversary Celebration 2 Outfit Of Brawler Master Set

bright sparrow
#

So my friend is having this server timeout issue, says it is fixed when he uses a VPN, and he is on cellular connection iOS
The server just won't connect, he tired restarting the and phone and using the repair thingy in the game
? No help?

blazing saddle
storm flumeBOT
#

Hello, @cloud wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

blazing saddle
#

@torpid finch Kindly report such players to the in-game customer service team.

woven monolith
#

I need help!!!

Hello, i'm having a really bad time at pubg lately, I can't control the recoil on my weapon's scope, when I shot I can't move anything, the bullets just keep going up and I can't move it or anything, I didn't change anything in my settings last week idk what happend, I need help, sorry for my bad explanation but I hope you understand and thanks!

vernal ibex
#

Any best europe pakistani server please?

polar inlet
#

I have 2 bugs happening with my game. First, my quick scope change is missing, even after it's enabled in settings and in a visible position. Second, if i lean and scope in too fast it scopes out and un-leans. I can provide a video demonstrating both issues.

#

Any way to recover the quick change button? Lol

#

Cause 2nd issue is purely bad game mechanics

regal pond
#

Hello i need help!!

polar inlet
#

@feral knoll already tried that, and re-installing it, and fixing it in-game and everything. But still mia.

regal pond
#

@feral knoll

polar inlet
#

Okay

regal pond
#

@feral knollAlways write me a new conversation

#

3 month bro!!!!

#

@feral knollI did not use any hacker

#

@feral knoll

#

@feral knollSince my account was closed for three months after I opened it, the same period has returned

hollow notch
#

Hi

#

I need help please

regal pond
#

@feral knoll broooo

hollow notch
#

The Facebook account has been hacked, the account has been unlinked from the game, and the hacker is still logging in to the account, what should I do?

feral knoll
#

@hollow notch accounts cant be unlinked

night cloak
#

I would like my win and not a second place but finally a cheater is banned

hollow notch
#

I need help please

modest plume
#

Wth devs go do some hard work. And next time you throw on some fancy skin go ahead and optimize your game. I swear to god if you continue your game will die. I now 3 friends who left the game due to these problems. Like and mobile game that is not badly developed?

shadow raptor
#

Support ??

#

And the button of jumb still there

#

Can you tell me why please?

cunning pawn
#

and they should add an update where u can cut off ur damn parachute bc i always miss my landing and i want to cut it off

languid dirge
#

@dusty bolt ben sana yardımcı olayım

night cloak
#

Hello, I hope that this cheater person is used to cheat to win the match
K/D : 61.50
ID | 5695830674

#

@bold siren

polar marshBOT
#

@sand wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ripe thistle
#

@blazing saddle help me please

night cloak
#

@ripe thistle Yes?

ripe thistle
#

I cant download pubg in gameloop

#

Shows me that i need msvcp140.dll

night cloak
ripe thistle
#

I did

#

I put it in gameloop file

#

What to do ?

#

@night cloak help me please

night cloak
ripe thistle
#

How to get emulator role ?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @ripe thistle.

night cloak
#

Follow the bot instructions.

ripe thistle
#

Lol can u guide me ?

#

@night cloak can u guide me ?

night cloak
ripe thistle
#

Ah ok

tawny knoll
#

Whats the cheater report site ?

calm python
#

Hey I want to remove my twitter account from my pubg
But I forget my twitter account now how can I remove my twitter from pubg mobile?
Please help 😭😭

#

@night cloak help

night cloak
#

@calm python You cannot remove your Twitter account. There's no feature to unlink in global version, maybe in future.

tawny knoll
#

Thabk you epic bro, also whats the punishment for teaming in solo, incase he isn't a hacker. And if he is will the other person get banned for teaming with a hacker

delicate marlin
#

hi

night cloak
#

@tawny knoll It depends on the severity of them cheating.

#

@delicate marlin Hey, have any questions?

tawny knoll
#

Thank you epic sister, uploading to youtube right now to get them banned.

night cloak
#

Great! 👍

#

Is there anything wrong with the servers tonight I can’t log into my pubg account at all

#

It says server error

#

@night cloak Not for me. Can you share a SS?

#

@night cloak it’s fine now but the past half hour my friends and I couldn’t log in at all

#

Sada

restive scarab
#

hi

#

hi

night cloak
#

@night cloak
؟؟؟

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

ok

olive lily
#

@storm flume how to fix payment canceled due to security risks ?
It's been 2 month since first appear.
I've always contacting both supports of google play and pubg mobile.. nothing helped me to fix the problem.
Any solutions ??

tawny knoll
#

@night cloak how long did it take to get their response

iron tendon
#

I need help please do there is a PUBG korea support or not my account has stolen and i need help from costumer service please help me guys

storm willow
#

@iron tendon Contact Customer Support in game

iron tendon
#

They dont reply to me

signal niche
#

Hello ,, I want to speak because of a problem, there is a big mistake in the system for auditing and this is a cause of harm to me, and I want to make it clear that there is no one who helps in anything through support, whether it is support inside the game or by mail, and the way in dealing is From everyone considered an automatic response

storm willow
#

We are global client, you need to contact Korean support for Korea client @iron tendon

#

@signal niche what’s the issue?

iron tendon
#

Can You help me get korean pubg discord support or email to contact and thanks 😊

storm willow
#

@iron tendon you can try google Or check ingame

iron tendon
#

Ok thank you very much Bro

polar marshBOT
#

@signal niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive lily
#

@storm willow i have money in my google play account .. i want to purchase UC from it.

tawny knoll
#

@olive lily are you using the email in game which you have the money on

olive lily
#

@tawny knoll i tried to make purchase in another google play account .. still the same 🙁

storm willow
#

@olive lily can you successfully purchase on other games ?

tawny knoll
#

Are u using gift card ?

olive lily
#

@storm willow YES !! Even i able to buy prime plus

#

@tawny knoll no .. my card

tawny knoll
#

Do it with card then?

storm willow
#

Which country? @olive lily

olive lily
#

@tawny knoll it seems my pubg account cannot make purchases any longer

#

Why ?

storm willow
#

@olive lily did you claim any refund before ?

olive lily
#

@storm willow live in Palestine.
But my google play country USA

#

@storm willow no i didn't

tawny knoll
olive lily
#

I know how it be @tawny knoll

storm willow
#

@storm willow live in Palestine.
But my google play country USA
@olive lily
May be that’s why? For being in different countries ?

olive lily
#

I've purchased before about 1300$

#

But now i can't

tawny knoll
#

Do you have multiple emails logged in your device ?

olive lily
#

I make purchases from the same google account for other pubg accounts

#

Not just for my account

tawny knoll
#

That could be the reason you can't purchase it

olive lily
#

Maybe .. is there any fix ?

tawny knoll
#

Because it could think that the information got stolen, as you bought on multiple accounts. Try checking those accounts (if you own them) if you can buy there. Or try if you can to switch the device and try from there

#

@storm willow you got any ideas ?

olive lily
#

I've checked it all .. it's all my brothers accounts .. nothing wrong on it

#

Except my account !!

#

😐💔

tawny knoll
#

I am clueless, I am sorry, but I don't know what the problem could be. Unless the game is just bugged or your account (google play) has some problems.

#

I will let staff do further from here, as they could have more ideas.

olive lily
#

Ok .. thanks bro .. Mention me on anything could help me pls

#

Appreciate your efforts.

#

👍

zealous moat
#

Hi is there link to this server, I like my players to join this

storm flumeBOT
storm willow
#

@zealous moat

zealous moat
#

Thank you @storm willow

storm willow
#

@olive lily did you try mailing customer service ? Or ingame ?

zealous moat
#

Another question where do I post if our clan is looking for players?

olive lily
#

@storm willow no one helped me !!

storm willow
#

@olive lily the in game CS should respond with in a day or 2. Close the previous ticktet and try again

#

@lethal tinsel Feedbacks in #old

olive lily
#

It's replied only and always with the same messages telling me that i have to wait few days .. it been 2 months now 😐 @storm willow

static yarrow
#

Hello, I was actually stolen from the linked BUPG game account so I want to delete the linked account as soon as possible....

storm flumeBOT
#

You can contact the customer service via the game settings, @static yarrow. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Does arcade or tdm mode effect any type of in game stats?

tired pulsar
night cloak
#

@night cloak noh

storm flumeBOT
#

Hello, @tired pulsar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

fresh lark
#

Can anyone help me out on why my chat is banned. I don’t cuss at all, the only reason I suspect it is because I usually talk in a different language in chat and it censors out idk why not even bad words and now it says my chats banned until the 25th. This happened before too. It’s really affecting my game idk why this happened someone please help. I tried contacting in game support but it was literally no help.

random river
#

Why am I getting this?

#

I make funny videos on YouTube so I have another account for it , I logged outta my first account and logged on my main account and it shows this wtf

lucid spoke
#

@random river this is the issue from Facebook, try Facebook support.

versed citrus
#

What’s up with everyone having ping problems today and yesterday?

proud badger
storm willow
#

@proud badger it’s on event section, 2nd anniversary recap. You can always check it any time after your match

proud badger
#

Thank you

fresh lark
#

Any help please? It’s really frustrating

proud badger
#

@storm willow can you take a screenshot? I dont see it on the main page

kind bridge
#

hello anyone here i need some help

tawny knoll
#

Whats the problem @kind bridge

kind bridge
#

i cannot login into my account

tawny knoll
#

Screenshot

fallen scroll
#

What is the problem it's showing @kind bridge

kind bridge
tawny knoll
#

Its a Facebook problem

#

Contact facebook support

kind bridge
#

okey thank you

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @kind bridge.

kind bridge
#

what should i do to solve this problem?

storm willow
#

@proud badger

proud badger
#

Lol thanks

kind bridge
#

@storm willow can you explain why i cannot login in my account?

night cloak
#

What's considered a malicious afk?

#

Is it like 2 accs where one is bait and the other one kills this who try to kill the bait?

upbeat sierra
#

To report hacker pubg mobile, do I need to upload the video on any platform?

storm flumeBOT
#

Hello, @upbeat sierra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

proper timber
#

Guys I found this duo here in solo mode recently and reported in the game right after I died, but I believe it's not going to work out, can someone in the disagreement help me???

storm willow
#

@proper timber ingame report feature is the only available option to report team up as of now.

proper timber
#

Filha da puta arrombado do krl vai se fude num serve pra nada arrombado tomara que o papai Noel coma sua bunda no natal se infecte com coronaviros porraa

polar marshBOT
#

@barren spade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

What's considered a malicious afk?

tribal palm
#

is brothers in Arms mode available in Emulator?

night cloak
#

@tribal palm no

#

@proper timber English

tribal palm
#

@night cloak when it will be available?

proper timber
#

Traduz ai arrombado

night cloak
#

@tribal palm not sure about that

tribal palm
#

any guess?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @proper timber. Refer to #613267301243944960 for language channels.

night cloak
#

Will inform you when it's gonna be available @tribal palm

tribal palm
night cloak
#

Right now the brothers in arms aren't available for the emulator players @tribal palm

#

It will be added the the system soon

tribal palm
#

what about Death Replay?

night cloak
#

You had to play in balanced or above for the death reply

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tribal palm.

night cloak
#

What's considered a malicious afk?
It is a option to report players, so u must know right? Or y'all silly

polar matrix
#

😕 Is the Winter Mode going to come or not the update release more than 3 weeks ago and we still have no news about winter mode

night cloak
#

._.

thorny bolt
#

Se pueden repetir los skins pasados como el m416 del bromista?

#

Pubg español?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @thorny bolt. Refer to #613267301243944960 for language channels.

night cloak
#

._.

storm willow
#

@night cloak I think that means, the suspected cheater goes offline/afk inbetween game ( they used to change script or load something )

lucid dove
#

Hello?

night cloak
#

@lucid dove for brother in arms

lucid dove
#

What’s that

night cloak
#

Where a pro teaches a noob how to play

#

And gets rewafor it

#

Rewards for it*

lucid dove
#

Oh

night cloak
#

U go into a lobby and it matches u with a available pro and they teach u, also vice versa but u teach a noob

lucid dove
#

Why do I teach a noob

#

Why I can’t I get a pro

storm willow
#

Pro gets reward helping peoples

night cloak
#

Don't pro plz

gritty glade
storm willow
#

@gritty glade it is match 21 on 2021 and 2022

gritty glade
#

Thanks bro

#

Sir i want to report team up player in solo mode

storm willow
#

Teaming up report is done ingame

gritty glade
#

My friend reach conqueror by solo team up

storm willow
#

no other method as of now

gritty glade
#

@lime juniper

Please stop all of player who is teaming up in the solo mode.
My friend reach conqueror by teaming up in SOLO MODE.

storm flumeBOT
#

Hello, @safe jackal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

storm willow
#

It takes sometime to review the reports, please use the above link if you have evidences.

merry field
#

Help

#

I want to report a cheater

storm flumeBOT
#

Hello, @merry field!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

toxic jackal
#

@gritty glade actually this is player sole duty to play the game fairly but as your friend is corrupt and teaming in solo mode what can pubg do about that

cloud wing
#

Kids below 13 shouldn't be allowed to play pubgm

#

It's not a kids game

#

Gaming addiction before teenage years will destroy their life both physically and mentally

proper lantern
#

hi

cloud wing
#

Not to mention the online bullying

proper lantern
#

bir şikayetim var

feral knoll
#

@proper lantern English only

cloud wing
#

Are you blind

#

@feral knoll

feral knoll
#

@cloud wing wrong person sorry 😂

crude lily
#

why English 😝

proper lantern
#

i have a complaint

foggy cliff
#

how to accomplish this achievement? I painted the whole erangel! not executed and that's it

feral knoll
#

@foggy cliff did you tried classic mode

obtuse kestrel
#

Hello I lost my account, how can I get it back

storm willow
#

@obtuse kestrel do you have access to atleast one linked account ?

obtuse kestrel
#

No unfortunately

storm willow
#

Kids below 13 shouldn't be allowed to play pubgm
@cloud wing
I don’t think kids below 13 have those high end devices, even if they have it’s their parents decision to control their kid. Tbh they shouldn’t be given access to devices still it’s their parents decision. In addition to that Gameplay management ingame gives mandatory break for 18 below

#

@obtuse kestrel contact Facebook/ twitter support and recover the account

mellow meteor
#

When u gonna fix the ping mahn

polar marshBOT
#

@subtle sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stoic patrol
#

can this support area give a solution for problems in pubg china ver?

storm willow
#

@stoic patrol you may need to contact Chinese Version support

#

Only global client here

night cloak
#

Hey, PUBGM should have give an option to buy rename cards through coins or slivers. Because nowdays in eSports every player have to change their name so many times, and they can't afford 200 uc for it everytime. And most of all they can't buy it coz of money problems! Hope PUBGM understand that. A small request from every poor gamers❤

stoic patrol
#

@storm willow may i ask where is the chinese version support?

ebon cargo
storm willow
#

@stoic patrol try ingame please

#

@ebon cargo it’s March 21 - 2021 and 2022

#

@night cloak feedback goes in #old

ebon cargo
#

Yes I know I logged in today and yesterday and didn't get the 2nd 2 parts only the first one on the 21st

#

Do I need to login right at utc+0?

storm willow
#

You will get 2/3 on March 21 next year

#

3/3 on March 21- 2022

ebon cargo
#

Oh ok I get it now

#

Thank you

serene ridge
#

Hey, my friend wanted to have his logo on pubg mobile avatar. So he switched from facebook to google play with newly created account. Put a logo in that account and after 1 day in game it still shows first letter of his name. Can you help?

cloud wing
#

@storm willow kids nowadays have high end devices....i know a kid from class 4 whose parents bought him k20 pro and he plays pubgm

#

Parents decision or not whats bad is bad and ppl should be aware of that

foggy cliff
#

@feral knoll Yes, I did it all in classic! on other maps on the launch pad it was completed, and the erangel is not executed at all anywhere

swift sentinel
#

Help I just randomly got banned while in a match and idk what I did wrong

storm willow
#

@swift sentinel remove any third party app /plugin that interferes game the game. If you are not user about anything. Better to reinstall the app. Download from AppStore/ playstore

#

@cloud wing no one to blame except the parents. Please use #chat if you don’t need any assistance regarding the game

swift sentinel
#

uh idk what that might be

storm willow
#

@swift sentinel do not use Rooted/ jail broken device. Delete and re install the app, highly recommended to us Stock/ factory OS

swift sentinel
#

ok I’ll try that thanks

steep notch
#

Some one logged in to my accounts and now I can’t get it back plzzz help me

storm willow
#

Contact Facebook/ twitter and recover the account @steep notch

steep notch
#

How I don’t no how to

#

I take that back I can get in 2 it but he kicks me off of it when I try

storm willow
#

recover your account. Change password and turn off 2 factor authentication

steep notch
#

Plz explain I am not good at this

sand path
#

Which of your login social media account is hacked? @steep notch

steep notch
#

He got in on the Twitter but I still have the face book

sand path
steep notch
#

Thanks

polar marshBOT
#

@brazen nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vernal bolt
#

hello

#

PUBG MOBILE frezes during close combat

sand path
#

@vernal bolt have you logged in via Facebook?

vernal bolt
#

nope

#

only Google play

sand path
vernal bolt
#

i play pubg mobile chinese version it works flawless zero lag

#

4.9 is of no help i tried that all

night cloak
#

Hello

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marble pine
#

Where do I make cheat notifications

#

?

#

Where do I make cheat notifications

serene ridge
#

Hey, my friend wanted to have his logo on pubg mobile avatar. So he switched from facebook to google play with newly created account. Put a logo in that account and after 1 day in game it still shows first letter of his name. Can you help?
@serene ridge Can you help?

night cloak
#

@marble pine do you mean that you want to report hacker's

marble pine
#

yes @night cloak

night cloak
#

@serene ridge in which social media did he created the account and upload the image

serene ridge
#

google play

storm flumeBOT
#

Hello, @marble pine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

@serene ridge did he login via play games or fb

serene ridge
#

Play games

marble pine
#

where to upload the video on youtube and to whom should I throw it @night cloak

night cloak
#

Sometimes it may take a day or more

steep notch
#

Hi can some one help me

night cloak
#

@marble pine upload the video on YouTube an copy the like and paste that in this link with few other details asked in that website http://cheater-report.pubgm.cc

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @steep notch. Remember to read through #faq before asking questions in the support channels.

serene ridge
#

How much time max?

marble pine
#

thanks dear @night cloak

steep notch
#

Ok my account was stolen

night cloak
#

@serene ridge not sure about that

serene ridge
#

It has been about 20 hours

night cloak
#

One of the contribute had helped you @steep notch
Please do check the old messages

steep notch
#

Ya I now it did not work

marble pine
#

loading video youtube Do you want to watch @night cloak

steep notch
#

Is there some one I can private message plz

#

I can even give the guys discord name if that helps

night cloak
#

@steep notch contact Twitter

steep notch
#

I can’t I don’t have a account

night cloak
#

Then which social media account got hacked

steep notch
#

Look can you private message me I don’t want to fill this thing up

night cloak
#

Ok

steep notch
#

Thank you

civic comet
#

Who is in charge here?

proven scaffold
bold siren
#

What's the matter, @civic comet?

storm flumeBOT
#

Hello, @proven scaffold!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT
#

@civic comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south cradle
#

Hello, How can I report a hacker @polar marsh

sand path
south cradle
#

Thank you, My country loves hacking game :v
They livestream in Facebook how to hack PUBG :v

storm flumeBOT
#

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @south cradle:

:white_small_square: http://bit.ly/37Lgfbm

mellow meteor
#

Hello

dusty tree
#

I've changed my fb profile picture and restarted pubg 2-3 times but it still shows the previous one, what do I do?

mellow meteor
#

Is the ping patch out?

#

@bold siren

mossy kelp
#

@merry sandal

#

Please help someone

merry sandal
#

I do not know the exact reason. You must've been reported by someone.

mossy kelp
#

But for what?

#

I do not even use the chat much

merry sandal
#

It takes around 24 hours for the change to show, @dusty tree.

#

I'm afraid nobody here can answer that, @mossy kelp.

mossy kelp
#

:(

night cloak
#

Pubg has started lagging for no absolute reason, my internet has full bars and on pubg it's showing me 1-2 then going back to normal and then lagging again, basically lag spikes, I'm in the right server, I play EU with like 50 or under ms every game. Can anyone help?

blazing saddle
#

Do you face the issue on other networks as well, @night cloak?

night cloak
#

I only have 1,

blazing saddle
#

I do not even use the chat much
@mossy kelp Contact the in-game customer support team regarding this issue.

night cloak
#

hi. is there any way to unlink facebook/twitter from my pubgm acc and link other facebook/twitter account ?

storm willow
#

@night cloak no. account once linked cannot be undone

blazing saddle
#

@night cloak Maybe it is due to yoir network stability. Try downloading a DNS changer, it will stabiloze your latency.
Better option would be to switch to a better network.

night cloak
#

I noticed that it really only lags on weekdays since these online classes or whatever, I was fine on the weekend, could that be a problem? With everyone having classes at once, wouldn't that make the internet bad?

storm willow
#

@mellow meteor please do not repeat the same question daily. You already have a solution - play on Middle East (closest server with less ping)

night cloak
#

Hey, i really think that pubg forgot to bring the events so we can get carlo for free

#

We had an event about 1.5 months ago i guess.. where we got about 60 vouchers and then after that we didnt get the events.. while it was there that find clues to get carlo

#

Hey I got a problem, for some reason the volume is really low on my device even though my volume is set to the highest, it's like that for both pubg and beta pubg, but music and other games play at a normal high level. It's just pubg that's low. Any fixes? Device - Pocophone F1

polar marshBOT
#

@feral blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral knoll
#

@night cloak carlo is not free

lost stump
#

Merhaba

polar marshBOT
#

@lost stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak make sure your in-game audio settings are fine

#

@night cloak they are, only my microphone is low

#

If so then please do repair the game which is available in the login page

polar marshBOT
#

@grim umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak I was thinking that, okay thanks alot. I'mma try

#

@night cloak can u please clarify smthn abt the carlo events

#

@night cloak will check

#

@night cloakok

#

Why did they gave us 60 vouchers if they did not want to give us all 1200 vouchers ..

feral knoll
#

@night cloak Carlo is not free

night cloak
#

@feral knoll Why did they gave us 60 vouchers if they did not want to give us all 1200 vouchers ..

exotic sorrel
#

hello
why this guy is still in the game?
look like reporting cheater in the game is useless...

storm flumeBOT
#

Hello, @exotic sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

@exotic sorrel
It takes sometime to review the reports, please use the above link to report the hacker

exotic sorrel
#

On the way @night cloak

night cloak
#

👍

#

@night cloak there won't be any event for Carlo but there can be events for the character voucher in the future

exotic sorrel
#

@night cloak ...the in game id should be more than enough

night cloak
#

@night cloak uea thats the thing..like we got character vouchers for sara..but its been a long time..can i know how much longer we have to wait.. r u also fully confirming that we gonna get 1200 vouchers brother?

lofty dagger
#

no support responds. ticket responses do not come. There is no cheat use, no unfair earnings, and nobody helps me. !

night cloak
#

@night cloak not sure about that. stay tuned in #news

sand path
#

There would be event when another character comes which isn't more likely to happen @night cloak

night cloak
#

@lofty dagger it may take some time to review the reports

#

Action will take against who violates the rule

polar marshBOT
#

@lofty dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm rampart
#

hello pubg
can i ask that how can i get pineapple set in pubg i wanna buy it

glass kernel
#

I need someone can speak Arabic that’s work PUBG

merry sandal
#

When it is available in one of the crates, or in one of the offers, @warm rampart, you can get that outfit. We do not know when specific outfits drop.

wicked hearth
#

Hello
My Facebook account linked to the game has been hacked for a period of time and I have not been able to recover it and I am 100% sure The person who hacked my account activated the hack to be banned in the game for 10 years! Please help me and thanks

sand path
#

Did you recover it via custom support? @wicked hearth

#

You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised. Tencent will regard all use of Your Account as being by you, except where They have received and acknowledged your notification to Them regarding Your Account and/or its password being compromised

#

If yes you can make use of the last clause and say you informed. And use file claim option. @wicked hearth

#

In that paragraph.

terse sluice
#

Hello sir my name is Aram I got an issue to connect back my account I deleted my account data from Google play games unwanted I touched clearing my data I lost every games on my email and pubg also I just linked my game to this email (regotazyx@gmail.com) I can prove that I am the owner of this email and for this pubg acount also just 6 days left for crew challenge please help our squad have a YouTube channel and we start for this crew challenge please help me I can't login again with my email :( it's said create a new please help me

sand path
#

Game data is never deleted. Try logging in with previous gmail account. @terse sluice

south sequoia
#

Its not working it's say create a new account

#

I am the leader of this clan and @terse sluice is my player i am here for him

sand path
#

What about the backup login option?

#

If you aren't able to get in the account. No one can help you.

mellow meteor
#

everyone is facing it dude , its not only me @storm willow

south sequoia
#

His game only connected to gmail account and now he deleted hich account data from google and cant connect again his pubg account to his email

obtuse sleet
#

Please help

sand path
#

Only option is to recover the previous mail. @south sequoia

obtuse sleet
#

@sand path pls help

sand path
#

Could you translate. @obtuse sleet

polar marshBOT
#

@obtuse sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

iOS? Your device might be jailbroken

night cloak
#

When I reduce my 6x to a 3x the crosshairs don’t reduce down to thinner lines consequently making my aim hard I’ve repaired the game from the login screen what can I do to solve this issue is it a graphic fault ?

sand path
#

Could you post a screenshot? @night cloak

night cloak
#

Ok when I’m next ingame I will thanks

south sequoia
#

@sand path we have the email but its not connecting to the older account it's say create a new he lost his old account

#

I mean his old pubg account

sand path
#

Game data is specifically deleted for individual games....why did the user do that

south sequoia
#

He touched clearing data by mistake

sand path
#

It cannot be recovered, sorry.

#

Try contacting Google support.

south sequoia
#

🤦🏻‍♂️

sand path
tulip thistle
#

plz help me anyone how to unlink a fb account from pubg

my fb account hack and now hacker is using my game i try too much but not able to recover fb account

spare nest
#

Got some questions, not regarding pubg but regarding Recording, since imma try to record my gameplay i recognized these ugly dots wherever i touch. How to turn them off?'''

wild hawk
#

HELP!!

#

My game crashing over and over again

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @tulip thistle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

floral edge
#

hey... are they accept google drive links at http://cheater-report.pubgm.cc
bcoz I did all the requirement and the footage was in google drive...
but the player still active and I did not get any notice via email..

It was a week a ago..

so I'm wondering if they accept google drive links OR should upload the footage imgur ?

spring void
#

@spare nest those dots are from your mobile setting or the screen revorder setting so this isnt a quetion to ask here but i will asbwer you.

Go to setting>developer option> show touches turn it off

tulip thistle
#

how to unlink fb account from pubg @spring void

spring void
#

You can contact ingame support to unlink it @tulip thistle

tulip thistle
#

@spring void its not helping

spring void
#

@tulip thistle keep trying, else contact facebook support and regain access to your facebook account.

floral edge
#

@spare nest as @spring void said OR turn it off in the recording app

tulip thistle
#

@spring void i tried to much but cant recover my fb account

drifting orbit
#

@polar marsh report

tulip thistle
#

i link it with google acccount but hacker is using my pubg account

#

i have to unlink it with fb

#

i spend too much money plz tell the way to unlink

spring void
#

@floral edge those reports are manually checked and would take sometime before he gets banned.

floral edge
#

@spring void so its ok to use google drive links... its only matter of time!

south sequoia
#

@sand path thanks

spring void
#

Yes @ᴆ ᴙ ᴧ ɢ ѻ™#5732

spare nest
#

ty

daring hawk
#

My account got ready, can you help me?

spare nest
#

@tulip thistle you cant unlink, just delete ur facebook account

#

thats what i did

#

make sure to have it linked to sth else doe

tulip thistle
#

@spare nest my fb account hacked and i cant recover it

spare nest
#

rip

night cloak
#

Lol

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @tulip thistle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

daring hawk
night cloak
#

@daring hawk could you explain what happened

#

@light trout can u help @daring hawk

#

@night cloak he haven't replied

#

@night cloakwhy dude

#

Pubg sucks why they don't fix ??

versed torrent
#

Help my
@daring hawk don't help him he's arab

night cloak
#

@versed torrentwhat happend ??

#

He is from Saudi

versed torrent
#

arab is arab

night cloak
#

@versed torrentwhere u from

versed torrent
#

canada

night cloak
#

@versed torrentu hate muslim or arb ?

#

Please use #chat for these kinds of chats @versed torrent @night cloak

versed torrent
#

Ok.

night cloak
#

@night cloakwill manage ok dude

polar marshBOT
#

@coral gate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@daring hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
glossy sable
#

Oh, nice.

#

@night cloak Ask your friends to get you popularity if you want.

#

Besides, I don't see why it is that important, and how it is related to spending 200$ on this free to play game.

#

But anyway, you do you.

toxic jackal
#

how do i delete my pubg account linked to my twitter?

#

@lime juniper

night cloak
#

@glossy sable ah no problem my bro 🖤

glossy sable
#

@toxic jackal Do you want to delete the game account or do you mean remove the Twitter account linking?

spring ginkgo
#

Is doing an emote in school a friendly mission ?

#

I am talking about week 3's mission in royal pass 12

#

anyone can tell me please ?

glossy sable
#

Can you provide a screenshot? Friendly missions have a hands shaking logo on it. Like this: 🤝

spring ginkgo
#

it does not have. but some friends are getting bonuses

lean crescent
#

@plain pulsar PUNCH Him

toxic jackal
#

@glossy sable actually I was trying to link my twitter with my original account which is linked to my fb but I accidentally created a new pubg account with my twiiter I hope you understand what I meant to say

glossy sable
#

Oh, I see. Did you actually create the account already, @toxic jackal?

What do you mean, they are getting bonuses, @spring ginkgo?

Feel free to chat in #pubg-mobile, @lean crescent.

fresh lark
#

Can anyone help me out on why my chat is banned. I don’t cuss at all, the only reason I suspect it is because I usually talk in a different language in chat and it censors out idk why not even bad words and now it says my chats banned until the 25th. This happened before too. It’s really affecting my game idk why this happened someone please help. I tried contacting in game support but it was literally no help.

toxic jackal
#

@glossy sable I initiated the creation but didn't create the character name and other setting for the character

lean crescent
#

@glossy sable🙂 Yeah but I was helping the guy in #old

edgy pulsar
#

Omggg when will y'all fix the servers?can't join any asian game even in europe server and others game keeps on disconnecting in the middle and keeps on reconnecting but its so freaking annoying died 75% to it this season PLS DUDES FIX THE SERVERS this is worse then having lag...

night cloak
#

Heyho 👋

Can somebody please describe where I can find the cheater report formular or send it to me ?

Thanks a lot

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

Thanks a lot ^^

light jungle
#

Can anyone help me there is some issue with my pubg account please @everyone

#

@polar marsh

storm willow
#

@light jungle what’s the issue ?

polar marshBOT
#

@glass kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@south cradle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

limber quail
#

Hi My Name: Hummus.

#

This opponent bomb me off endlessly. Have Video Images.
Please Give A Help

#

!support

#

I will be glad if you help me

twilit palm
#

Hello everyone
I need someone to help me on this
Someone hacked my Facebook and he dis active my account after he change everything in my Facebook i tried to get it back so many times
And my game is only link it with Facebook i made so many purchase in my account and now I can't access so anyone know what i do?
Please im in bad station @lime juniper

limber quail
#

I Reported

#

Thanks.. 🙏🏻

sand path
#

Recovery Facebook account. @twilit palm

light jungle
sand path
#

Via registered phone number/mail

crude lily
#

hi

sand path
light jungle
#

@sand path bro agle mahine hoga galti se yes tha no ho gaya

crude lily
#

@lime juniper @somber solstice @neon patio please watch

tired finch
#

Hi, are we going to get back the zombie mode in future?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @light jungle. Refer to #613267301243944960 for language channels.

twilit palm
#

@sand path tried many ways still unable to get it back 3 days now and Facebook account not recovery

storm willow
#

@crude lily what’s the issue?

polar marshBOT
#

@formal stirrup:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

magic spade
#

Hi, so somebody hacked an account through twitter and i want to unlink twitter from my account but cannot as i lost the password and the hacker put their number on the hacked twitter therefore i do not have control over, is there a tencent staff that can manually unlink the account from my account?

sand path
#

We cant help with Facebook recoveries @twilit palm contact Facebook via mail.

#

Do you have another account linked @magic spade

magic spade
#

i have facebook linked

#

but i want to unlink twitter

sand path
#

Follow these steps by contacting customer support in game . @magic spade

magic spade
#

Okay thank you

sand path
tired finch
#

@sand path are we ever getting the zombie mode back?

sand path
#

Not atm, but if any zombie movie comes out, maybe they will. @tired finch

storm willow
#

No information about that @tired finch

tired finch
#

:( ok thank you

fiery echo
#

AnyHelp! My cpu is too high at game

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fiery echo.

fiery echo
#

okey

feral knoll
cerulean delta
#

where can i report hackers by videos?

sand path
#

If you change the server in matching. @feral knoll

cerulean delta
#

thank u sir

main rune
#

The Account of a friend was hacked.
But the hacker add his Account.
Where can we delete the Account of the hacker / where can i contact the Pubg Mobile Developers?

sand path
feral knoll
sand path
#

It yellow. Probably visual glitch @feral knoll

cerulean delta
sand path
#

You know the character ID? @cerulean delta

cerulean delta
#

yes sir

sand path
#

Type that in add friends view his profile and use the copy button next to his name @cerulean delta

potent fable
polar marshBOT
#

@potent fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @noble ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

unkempt tartan
merry sandal
#

What is the issue, @unkempt tartan?

night cloak
#

@unkempt tartan could you translate the image

quiet dagger
#

Every where hacker

night cloak
proud badger
#

Anyway to turn off the auto assign parachute leader? Wanted to drop pochinki but got yeeted out of the plane like a small child in a trebuchet

polar marshBOT
#

@vast olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quiet dagger
#

İthis ID is hacker

glossy sable
#

@proud badger Yup, Settings.

proud badger
#

Thanks

inner moss
glad sonnet
#

I have a question?
How do you find players who played with you like one month ago? Who you sent friend req and they didnt yet accept or they rejected?? How can you send them back friend req? Who played with you? And you dont know their name?? And i sent them some popularity so is there a way that i can find them??

feral knoll
#

@glad sonnet if he sent you popularity you may have a chance to find him

glad sonnet
#

Yea i tried also finding him like that but nope...

polar marshBOT
#

@south cradle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@glad sonnet u might need his name for id

glad sonnet
#

But i forgot that,,,

sand path
#

@inner moss it was from a global popularity event the 1st 10 of so got it permanently, crazy money spend.

night cloak
#

@glad sonnet check popularity

#

If he sent u something 👀

glad sonnet
#

Not there... they are not there in my top 20 popularity...

sand path
glad sonnet
#

No man i have a prob

#

Scroll up

sand path
#

You cant without their character id @glad sonnet

night cloak
#

@glad sonnet u can check career result if you played some matches with him recrntl

glad sonnet
#

Nope it was a month ago

#

And u are right nero..

night cloak
#

Then u need id yeahboy

glad sonnet
#

And have one more question!
Nero how did u get that badge of hindi?

#

Even i want..

#

And of english also

night cloak
glad sonnet
#

Thx man

cerulean delta
#

how to assign myself as emulator role?

sand path
cerulean delta
#

i cont find it

cerulean delta
#

@sand path you can check

sand path
#

Just above the language roles. @cerulean delta

cerulean delta
#

@sand path the message edited

#

there is no E to click

sand path
mellow meteor
#

There's been a. High ping issue lately, pls fix it

pulsar hornet
#

İPhone 7 Plus kullanıyorum takımlı ses açtığımda oyun içi sesler ( ayak sesi , silah sesi ) azalıyor. Yarimci olun lütfen

night cloak
#

@pulsar hornet English

pulsar hornet
#

I use iPhone 7 Plus, when I turn on the sound with the team, the in-game sounds (footsteps, gunshots) decrease. Help

summer moon
#

When i start the game it gives me an error about network

#

Even though everythingelse is working fine

#

It says try different network or grant permission.. which i have already

#

What to do?

night cloak
#

@pulsar hornet make sure the ingame audio settings are ok

#

@summer moon restart your router/data connection

unkempt tartan
#

@night cloak
yes

night cloak
#

if the problem exists repair the game using the REPAIR button seen on the right side of the login page

#

@pulsar hornet It is actually normal with iDevices. You may wanna use the earpod with discord for voice communication.

unkempt tartan
#

Technical support says ask for help from social media@night cloak

#

@night cloak

I have an account that has been hacked on Facebook and I have contacted technical support and removed Facebook and linked the account to a new Facebook and Twitter, but the hacker is still entering from the old Facebook, which means that Facebook was not removed correctly

summer moon
#

@night cloak tried it bro.. nothing is working

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@night cloak repair i didn't try.. lemme do that

unkempt tartan
#

I have sent support for Bebji and he said that you should speak with Bebbji's social networking sites

night cloak
#

@summer moon It is a network problem and can only be fixed by changing Internet. Try switching from wifi to mobile data or vice versa.

unkempt tartan
#

@night cloak

I want to help, please the hacker removes friends and I am afraid that he will use cheating that attended the account

night cloak
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@unkempt tartan Did you contact PUBGM support to remove the facebook account?

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And have you enabled 2 step verification on both Facebook and Twitter?

unkempt tartan
#

I had previously removed Facebook and linked to a new Facebook. I had the support chat and he told me that it was removed previously

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@night cloak
yes

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I can log in from Facebook and Twitter, but the hacker logs in from the old Facebook, which indicates that Facebook was not removed correctly.
@night cloak

night cloak
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@unkempt tartan If PUBG Mobile support told you that they have unlinked the previous Facebook, it is likely they have compromised your current one.

#

Please disable the 2FA and enable it again for both social media.

unkempt tartan
#

no @night cloak

polar marshBOT
#

@pure torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

For now, disable the 2FA and enable it again for both social media. And see if that helps.

unkempt tartan
#

There are still friends from the old Elvis

night cloak
#

Elvis?

unkempt tartan
#

yes

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facebook

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Friends from old Facebook are indicating that it was not removed properly

night cloak
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@unkempt tartan Can you show me a screenshot of the support telling you to ask for help in social media?

unkempt tartan
#

@night cloak yes

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That is why we are unable to help you. Please contact social media support and ask for help

night cloak
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@unkempt tartan They misunderstood you. Can you reopen a new ticket and elaborate the issue in a single message?

unkempt tartan
#

No

night cloak
#

Umm..

unkempt tartan
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I have explained the problem in detail

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And I sent the photos for confirmation

night cloak
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Can you talk with the English support?

unkempt tartan
#

yes

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why?

night cloak
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Switch your language to English and try to explain them. It is because the Arabian support is misunderstanding you.

unkempt tartan
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Can you write the message to me because I am not speaking well

night cloak
unkempt tartan
#

?

#

what is thes

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@night cloak

I updated the language to English but I am showing Arabic support

pulsar hornet
#

who is the turkish assistant ?

summer moon
#

@night cloaki tried repair it didnt work.. and its still not working even after formatting my phone and reinstalling it

unkempt tartan
#

@lime juniper

vague flax
#

Why does my game keep freezing when I jump from the plane

polar marshBOT
#

@cerulean dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

summer moon
#

Anyone who can help me?

vague flax
#

The game is breaking more and more

#

So many bugs

night notch
#

Anyone has solution for the server issue

polar marshBOT
#

@green gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

inner moss
summer moon
#

@night notch if i use hotspot its working fine.. its not making sense.. its a wifi connection afterall for the phone

#

Anyone any solution for this

sand path
#

Restart your router

summer moon
#

Done still the same

vague flax
#

Can someone fix the game

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instead of adding useless skins

night cloak
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This is the account of someone on my clan's discord server, can you pls report him. He has a business selling hacks and cheats. It's just a dishonest way to play the game and I kinda hate anyone who would do something like this...

sand path
night cloak
#

Ty

sand path
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Mass reporting would be just counted as spam and will be ignored @night cloak

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So make 1 report but a genuine good one.

night cloak
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Oh gotcha, yea this is like the first time I've really seen this type of thing... Idk you hear of hackers all the time, but to know someone who has a business selling them... Idk I have no respect for this guy anymore

tender vale
sand path
#

Did you check on data as well? @tender vale

summer moon
#

The game is broken

night cloak
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@sand path i tried looking him up in pubgm, but i think he has invisible letters or something in his name...

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should i just leave it?

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I don't want to ask him for his ign just because I don't want him to know that I'm the one reporting him

raw fern
#

Hello

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<@&639889499718942720>

little forum
#

Don't tag community team

raw fern
#

How can I leave crew when I try to do it It says The Crew is Locked

little forum
#

A moderator or contributer will reply u