questions

[humble hinge]

Hey! @storm willow

[jade pumice]

I want to use the app because my phone is bad

[polar marsh]

@jade pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @jade pumice.

[vagrant onyx]

Its not safe lead to 10 years ban @jade pumice

[thorn ledge]

Please look after this achievement, daily only 1 point counts only if I completed daily achievement, previously daily 4 (1own clan mission+ 3if daily progress bar filled) point was counted before getting revamp of achievements. From this rate this achievement gonna take 1 year and 149 days to complete

[vagrant onyx]

@thorn ledge yes it is

[dusky yarrow]

Where are the enemies?

[storm willow]

@slow elm feedback goesin #old

[real hamlet]

Can purchasing UC from MidasBuy get you banned??

[vagrant onyx]

@real hamlet no

MidasBuy is official to buy UC

[real hamlet]

Ok

Hav you bought?

[vagrant onyx]

@real hamlet no but other did ( cause i buy direct from in game UC )

[real hamlet]

Ok

Thx @vagrant onyx

[storm willow]

@real hamlet yes I did, use this link https://www.pubgmobile.com/pay/

[safe lily]

God mode hack

Death replay proves it

[storm flume]

Hello, @safe lily!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[safe lily]

Screw off

This server is pointless

[vagrant onyx]

@safe lily there is so many hacker
but hacker even die or get banned in the end

[safe lily]

No they don’t

They just make new accounts

[polar marsh]

@violet zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@dim bison:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@elder pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@deft knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ancient kestrel]

Where is arctic mode?

[real hamlet]

I can't enter matches

[night cloak]

@real hamlet can u explain more about the issue

[ancient kestrel]

I thought arctic mode was also coming on 12th march

[night cloak]

@ancient kestrel not sure when it's gonna launch

I just got an update less than 2mb

[real hamlet]

I can't enter matches on wifi

@night cloak

Tried repairing

[night cloak]

What kind of error is it showing

[polar marsh]

@karmic anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vestal lintel]

When is crew challenge going to start?

[night cloak]

@vestal lintel don't know

[old furnace]

Shooting through wall hack

My death replay proved it

[tidal wasp]

@old furnace How long were u behind the wall?

[old furnace]

About 2 seconds

[tidal wasp]

If it was just 1 or 2 seconds it was their lag

[old furnace]

Maybe more

[tidal wasp]

Maybe it was just llag

[old furnace]

Wait no it was more than 2

It was yesterday

Oh god no

[storm flume]

Hello, @old furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[fiery echo]

AnyHelp ? Emulator Stuck on 98%

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fiery echo.

[storm willow]

And ask in #emulator-support

[final spire]

I am facing issues with in game voice chat

[mild path]

hello

[stone jackal]

hello

[polar marsh]

@mild path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[desert cargo]

5749931087

[polar marsh]

@desert cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stone jackal]

Hacker Report Please

aimbot Wallhack no recoil speed full

[storm flume]

Hello, @stone jackal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[radiant citrus]

Help us from framedrop , d-sync , lag

[mild geode]

hello , can i remove my game center from my account in pubg mobile?

@polar marsh @storm flume i want to remove a linked account in pubg , any help?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quartz wave]

Are the servers down..? Why is the game loading for every 10 secs

[fallen scroll]

Loading resources is slow. Every time when I land I end up landing in water under the ground... If I get to land properly, The building are not formed properly and I'm getting graphics bug. I also can't move for the first 30 seconds of landing! Sometimes While parachuting game freezes and I'm unable to completing landing missions on RP!

[ripe flower]

Help me

[bold bramble]

The Anniversary purchase event is not showing in my account i am from india and can't able to find reason why that's happening plz help me out @polar marsh

@feral knoll no sir except me in all my friends and our discord friend have this feature what to do now 😐

it not showing only in mine what should I do now plz help @feral knoll

[lethal sierra]

Why do i lag everytime even my ping is 180 and it shows me the loading thing and tells me to reconnect

[elfin canopy]

Are the servers down..? Why is the game loading for every 10 secs
@quartz wave I haven't encountered any prob with it. It maybe your internet connection

[bold bramble]

@elfin canopy help plz 😐

[elfin canopy]

Yes. What's your problem?

[bold bramble]

The Anniversary purchase event is not showing in my account i am from india and can't able to find reason why that's happening plz help me out @elfin canopy

except me my all friend and discord friend to able to get this event

[stiff temple]

About the new event about 10 cards or sth from the vending machines, are the drop rates for all 10 cards the same or not?

[bold bramble]

@elfin canopy

[stiff temple]

i doubt this is normal

[elfin canopy]

@bold bramble you mean the anniversary purchase bonus or anniversary 2nd spin?

[bold bramble]

@elfin canopy anniversary purchase bonus

[stiff temple]

@night cloak you cannot unlink the acc from social media sites. Believe me, I've tried

[elfin canopy]

@night cloak it's legit there near the event (gift like box) just scroll it. It says Anniversary Bonus

[stiff temple]

@elfin canopy About the new event about 10 cards or sth from the vending machines, are the drop rates for all 10 cards the same or not?

[bold bramble]

@elfin canopy i had tried but it doesn't

[fallen scroll]

@feral knoll I've a ping of 20-30 is that slow?

[stiff temple]

@fallen scroll only 20, I've got 200😅😅

[night cloak]

[elfin canopy]

@stiff temple Idk it's just random I guess. Though it doesn't look that all cards have the same drop rate from this. Just donate the extra piece of 10th puzzle to your friends lol

[bold bramble]

@elfin canopy check dm

@elfin canopy see there nothing related to it

@elfin canopy

[chrome whale]

Help me its not getting fixed i tried both customer service . I cannot buy UC but i can subscribe to prime subscriptions why not UC ??? Im using googplay balance to recharge .

[night cloak]

U can buy UC at midasbuy.com

@chrome whale

[chrome whale]

But, i want to buy with google play gift card .

I can subscribe to prime subscription . But just i can not buy UC i dont know why

[onyx cairn]

You need to contact Google Play Support regarding it. (Noticed your report in DE) @chrome whale

[burnt phoenix]

Hi

[onyx cairn]

What's your issue? @burnt phoenix

[burnt phoenix]

need help

[onyx cairn]

I think so. What's your issue?

[burnt phoenix]

@onyx cairnMy account has been classified

[onyx cairn]

What means classified?

[burnt phoenix]

@onyx cairnI do not understand

@onyx cairnwill explain to you my account has been classified and I did not do anything that violates the laws of the game and the statistics of the game are all normal. Do you want me to solve a screenshot?

[onyx cairn]

Better contact customer service. We don't handle suspensions here.

[burnt phoenix]

@onyx cairnCan you help me how to contact customer service

[night cloak]

Would it be possible to make classic region servers to be only unlocked if someone's actually in the specific region? I'm getting tired of the Europe server being flooded with hacking Middle East people. Obviously reports don't help enough, as now even in Diamond like almost every game there's a hacker. So maybe this would be great, all Europeans would have a happy time in the game again.

[nova bloom]

Can I buy UC from MidasBuy?

[burnt phoenix]

Yas

[night cloak]

بحرر

[polar marsh]

@feral knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[burnt phoenix]

ها

[night cloak]

@night cloak no
@feral knoll what about GPS Einstein 😂

[burnt phoenix]

@night cloak hi

[chrome whale]

I cant purchase UC in this particular account

I can subscribe prime subscription but, not buy UC

In another pubg accounts i can buy UC with the same payment method just this account

Idk why

I contacted Google play customer line support as you have told me .But, they told me their is nothing wrong with my account its just that pubg account in which this error is popping

[hoary dew]

i'm trying to play pubg lite but the server is busy all the time

[gentle panther]

I'm experiencing so much frame drops these days?
What is the issue Guyzz?

Help admins?

[hoary dew]

help

I have been surrounded give me a hand

[strong folio]

Why we season 12 coming so hard

[storm willow]

@gentle panther try repairing the app and see if that solves the issue

[slender citrus]

Can someone help me with this? I don't know how to fix this.

[strong folio]

How to repair help me

[night cloak]

@strong folio Logout from the game and you should find repair on login screen.

[storm willow]

@chrome whale try purchasing from the site https://www.pubgmobile.com/pay/

[chrome whale]

Yep i recently did purchase from midas

[polar marsh]

@tepid gate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome whale]

But, i hope this issue gets fixed because i buy often with my google play account

[storm willow]

@chrome whale region ?

[tepid gate]

My twitter id got hacked

[storm willow]

Do you have access to atleast one linked account ?

[tepid gate]

Yes

Gmail

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tepid gate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

Follow above instructions

[tepid gate]

Thanks

[slender citrus]

Can someone help me with this? I don't know how to fix this.
@slender citrus anyone? 😩

[subtle creek]

will i get ban for using phoenix os

[night cloak]

@subtle creek There are chances, yes. We always recommend you to use GameLoop. Not the fastest, but safest.

[subtle creek]

i have a low pc, im using phoenix os since saison 6 btw

[storm willow]

@subtle creek we do not recommend anything other than Windows-gameloop

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @subtle creek.

[novel quest]

how to invite a friend as a rookie

for the brother in arm mission

[night cloak]

@novel quest It's not for friends. You can literally VC and play together without the brother in arm feature. It's a feature to meet new players.

[novel quest]

ty

[exotic bluff]

Okay so what happens if I purchase something from Play Store, but mistakenly my card charge backs the transaction as unauthorized. Will my PUBG account get banned?

[sand path]

If you spam that too much @exotic bluff

Unless its your maiden purchase ....you can get banned

[slender citrus]

Can someone help me? How to fix this?

[sand path]

Restart

Check your connection

Clear cache

[tranquil marsh]

Or delete the game. And don’t install again

[night cloak]

@slender citrus
METHOD 1: REMOVE AD BLOCKER APP, IF ANY
METHOD 2: RESTART YOUR DEVICE
METHOD 3: CLEAR PUBG DATA AND CACHE
METHOD 4: REINSTALL/UPDATE PUBG MOBILE ON YOUR DEVICE

[slender citrus]

@sand path I already do what you said, but still same probs.. restart, change connection, delete install it back but still this appear

[sand path]

Is this for this particular account? @slender citrus

Can you log into other accounts?

[slender citrus]

I just download pubg on my android device, but after finish I open pubg and popup the unknown error.. when I try to open my acc, all the map and resources cant download because of the unknown error.. idk what to do 😩

[exotic bluff]

If there's a chargeback on Google Play transaction, will Tencent ban the PUBG account?

[polar marsh]

@cloud gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine loom]

!play درجوان هيل العلبه الذهبيه

[night cloak]

@pine loom English only

[exotic ore]

Hi

Please help my

[sand path]

State your issue @exotic ore

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @exotic ore. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@exotic ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[orchid nimbus]

Help!

I wanna purchase uc for my friend using Google Play Balance....how can I purchase it for using PUBG with my account.

[gentle panther]

@storm willow this happens after every update 🙁

[sand path]

They only way to send uc to other accounts is via midasbuy....but not sure Google play funds work there... @orchid nimbus ,you can only gift royal pass in game

[orchid nimbus]

@sand path oh Thanks for help... let's see if it works or not.🙏🏻

[storm willow]

@gentle panther what’s the device model and RAM ?

[gentle panther]

Ram 8GB
Device Samsung Galaxy S10 Plus

[storm willow]

https://www.pubgmobile.com/pay/ @orchid nimbus use this site

If repair client doesn’t solve your issue, please post in #old with device info and video clip, and explain the issue @gentle panther

[gentle panther]

I don't think it's my device fault cuz Call Of Duty runs super smooth :(

Ye pubg mei hi kyu😭

[limber drift]

Re Install the game

My Realme 3 Pro runs it Ultra smooth

[gentle panther]

In close combat the frame drop gets insane

@limber drift lol I have already played in realme 3 pro it's lags the same way 😂

[limber drift]

But my phone doesn't

[gentle panther]

Good good

[limber drift]

But I am facing high ping in close combat

[gentle panther]

👍

[limber drift]

Trash airtel

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490 @gentle panther

[sand path]

#pubg-mobile

[exotic bluff]

@storm willow Will my PUBGM account get banned if there's a chargeback on Google Play transaction?

[limber drift]

Sry

[gentle panther]

@storm willow?

[icy granite]

Anyone pls help me to find puzzle piece no 7 to get 2gether we play

[sand path]

As I said earlier ....if you do it multiple times. @exotic bluff ,but if it has happened once...you can write to support in game and explain the situation.

Pochinki @icy granite

[icy granite]

@sand path i tryed

[storm willow]

@exotic bluff if you keep getting refund and abusing it. You may be blocked from purchasing and banned

[icy granite]

Always i got no 9

[storm willow]

@icy granite it’s random you need to keep playing to collect items

[sand path]

Go the the amusement park near school.....that's a good place to farm puzzles .... @icy granite

[icy granite]

@sand path ok I'll try again

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limber drift]

It will give you piece 9 likes thousand times

[dawn cedar]

how does that work

[polar marsh]

@jagged nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic bluff]

As I said earlier ....if you do it multiple times. @exotic bluff ,but if it has happened once...you can write to support in game and explain the situation.
@sand path I have purchased UC many times using Apple Pay but Play Store processed the payments itself, I had just linked my payment method to Play Store and it started buying out UC in 6-7 transactions. This has happened for the first time, though I have spent more than 1k$ before this so I'm worried I don't loose my collection due Google's fault. I opened a dispute against Google Play and I'm worried about the PUBG transaction

@storm willow ^

[light trout]

@night cloak No, there is no such thing. Those are just the rumors.

[sand path]

Only once shouldn't be a problem ...if you're worried just write an email to 'support' ingame ......tell them what happened and that you're willing to pay...they wont ask you to pay for it either ways ...since it happened only once.

[exotic bluff]

What is the email

[sand path]

Customer support

[exotic bluff]

Ok

[light trout]

@night cloak They are just spreading rumors and trying to mislead other players.

[exotic bluff]

Customer support
@sand path Can't contact, the bot won't proceed with it.

[storm willow]

I’m playing with Mk14 Auto on daily basis lol

it’s all rumors, you need not worry about it.

[night cloak]

@light trout yeah ! I thought so too
Any way , thank you so much i appreciate your help 😄

[limber drift]

@exotic bluff Write some other words

[storm willow]

@exotic bluff if it’s First time and genuine claim do not worry about it.

[flat cipher]

Magic bullet hack

[night cloak]

@storm willow Lol
I love it ♥️ it's my favorite gun

[storm flume]

Hello, @flat cipher!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[exotic bluff]

@storm willow Pubg FAQ says "We do not refund on mistaken purchases", though this is Play Store's issue. If you say so, yes this happened for the first time and it's a first claim.

[light trout]

My pleasure! @night cloak

[dawn cedar]

how does that work

[flat cipher]

Magic bullet hack my id 5358742032

[sand path]

It's only for the players who haven't played for 29 days.....when they return they can complete some missions and claim one of those items @dawn cedar

[ashen vapor]

Apna I'd diye ho bhai @flat cipher

[storm willow]

@flat cipher follow the procedure by Machete 2.0

[polar marsh]

@ashen vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dawn cedar]

but how do i invite people @sand path

thats the question

[sand path]

Send them the code ....

[dawn cedar]

but where they put the code

[sand path]

They will get the option to enter it

[storm willow]

@dawn cedar You can send invite link, the player should login with that and enter code when asked

[sand path]

On returner missions tab

[storm willow]

@exotic bluff you may contact customer support for further details about this. You can try mailing them or ingame

[dawn cedar]

thank u

[flat cipher]

Playing from sudan

[sand path]

VPN or report ingame

[storm willow]

If you payment is successful and did not receive any UC in you account (after waiting enough time ) , you may claim refund. @exotic bluff accidental purchase aren’t refunded as you say. if people keep abusing refund, they may get blocked from purchasing UC or banned permanently (worst case) . Contact ingame CS for further information.

[sand path]

He received uc but the transaction was reversed by his card later on, that happens too?

[storm willow]

@sand path it’s better to talk to customer support

[royal zodiac]

Teaming up in solo mode , what can i do ?

[polar marsh]

@brittle skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@royal zodiac if you feel it's unfair, feel free to report them in game with teaming up criteria

[vital hinge]

When will Erangel 2.0 is coming in PUBG mobile?

[uneven furnace]

Hi there
I'm using Samsung Galaxy note 8
After updating there is an annoying lag even my ping is lower than 80
Any advice?

[elfin canopy]

@uneven furnace go to #old

[covert mason]

Can someone send me link where i can report a hacker?

The thing that i need to fill up

[grizzled cairn]

Does it take time to change in game logo while connected to twitter, because for FB it was like an instant

[covert mason]

@light trout

[storm flume]

Hello, @covert mason!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[bold siren]

It takes time, yes, @grizzled cairn.

[grizzled cairn]

Cool

[covert mason]

Thank you

[exotic sorrel]

@royal zodiac almost all of these "KO" clan member ...team up in solo with hacks too like esp...
i report them a lot but nothing
there is "KO" Freak "KO" Beast...all cheating

[hollow dust]

Screen mirror from android to pc it's safe ?

[covert mason]

Hey, how do i change the charachter say "Enemies ahead" on russian?

@bold siren

[bold siren]

You can change your game’s language to Russia, @covert mason.

[covert mason]

I know, but after i change it, it doesnt say "Enemies ahead" or anything else on russian @bold siren

[upper elk]

Hey I am in big trouble and disappointed from pubgm. I opened a crate and got glacier m416. And after a second gun skin was lost help me

[storm willow]

@upper elk contact customer support ingame

[upper elk]

I contact customer support

But not res

[storm willow]

@covert mason try asking Russian PUBG server, (server link in #613267301243944960) someone should have tried it.

[night cloak]

Hi i need to talk with someone from support center

[storm willow]

@night cloak what’s the issue, you can contact them ingame

[upper elk]

How i contact customer support in discord

[night cloak]

I tried that but no one answer me

[storm willow]

@upper elk only ingame customer support deals with account related issue.

@night cloak wait till they respond

[covert mason]

Fact is, im not russian.. @storm willow

[storm willow]

Or Open fresh ticket

[upper elk]

@storm willow i didn't get response. From ingame customer support.

[storm willow]

it takes time to respond, they will have lot of request. There is nothing we could do in discord

[storm flume]

You can contact the customer service via the game settings, @upper elk. Refer to subpoint 5.3 in #faq for further instructions.

[upper elk]

@storm willow thanks for support bro

[storm willow]

@craggy path already answered him.

There is no other better option

[covert mason]

Can you check dm @storm willow

[storm willow]

@covert mason Whats that about?

[covert mason]

About this guy

Pubg is love

Nothing

[upper elk]

@polar marsh how much time i got response from pubgm?

[storm willow]

@upper elk please follow what I said earlier, there is no fixed time

[upper elk]

Why pubgm why doing with me?

Storm breaker u can understand hindi?

@pubg Is Love ok beo

[storm willow]

@upper elk do not follow any other instructions

[upper elk]

@jade mason ok bro

[covert mason]

@upper elk do not

[upper elk]

Any official here?

[storm willow]

@upper elk we are discord community staffs

You can follow our instructions

[upper elk]

Ok

[storm willow]

@craggy path stop interfering with staffs

[upper elk]

One thing I can only do this time (wait)

[storm willow]

Only Customer support Ingame deals with ingame purchase/ items issue. Except them no other have access to account data. Please wait till they respond @upper elk

[upper elk]

Thanks all of staff

[night cloak]

Why are we getting paired in indo lobby are Indian servers down? @storm willow

Basically every match indo lobby and high ping, high lag, match full of hackers/campers

[modern imp]

hello

[storm willow]

@night cloak

[modern imp]

I have a question here

[night cloak]

@storm willow u serious ig that's fine for broadband users but for mobile users

🤔

Is apn affecting game lobbies?

[modern imp]

actually, I'm curious to know at what time do we get region title? I mean I'm currently in the list of my region title I just want to know when will I get it.

[storm willow]

How does that differ? Broadband and mobile data. It’s ISP issue @night cloak

[night cloak]

@storm willow I bet that's not my mobile data issue every player cant have same isp issue

Basicay everyone being paired into indo lobby

[storm willow]

@night cloak please post in feedback and try contacting customer support ingame

[night cloak]

It give auto response repair uninstall, net

[storm willow]

#old

[modern imp]

@storm willow Do you have any idea about titles?

[storm willow]

@modern imp conqueror titles are given on 00:00 UTC should same for other titles I guess.

[modern imp]

oh I see

Thnx alot

[obtuse forge]

@storm willow thanks, I tried them. Turns out you were right about the UMP skin. Vector's skin doesn't have any special effects though. Still looks cool nonetheless 😄

[storm willow]

@obtuse forge congrats on getting those skins, I still don’t have one upgradable skin RIP

[obtuse forge]

I have 3 now, the glacier skin for M416, that UMP's skin and the one from the current groza's event

the upgrades are gonna be a pain, considering the materials can only be won through costly events

oh btw, where was the message again about the ping/connection issues? I need to contact my net provider since my wifi is acting up @storm willow

[night cloak]

You can buy those paints from the clan shop

But the other material is rare

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723 @obtuse forge

[obtuse forge]

thanks! :)

I need materials, not paints

[storm willow]

You’re welcome

[fast crown]

Häcker Killed my hole squad in 20 sek

I reportet him to

[night cloak]

@obtuse forgethats what I need too

[obtuse forge]

hope they make an event for us to win materials without spending any UC :/

[night cloak]

@fast crown

http://cheater-report.pubgm.cc

@obtuse forge hope so

[storm flume]

Hello, @fast crown!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[manic nacelle]

he is cheating

[storm flume]

Hello, @manic nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[gray spoke]

Hi i need help someone has stolen my twitter acc but my game is still linked with google acc so how can jahnavi get my acc back plz help me

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @gray spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cloud wing]

Hi
My IG mic is not working suddenly. It was perfect a second ago.....i also tried discord vc and its working fine
Pls help

[night cloak]

You guys gotta enable 2 step authentication

[hoary dew]

my phone is samsung g (S8+, Ram 6GB, memory 64GB). i downloded the game more than 3 times, but The game continues to freeze and exit while playing, also there are errors when entering to see your friends while playing, another mistake there are some Chinese words.

[cloud wing]

?

[burnt phoenix]

Hi

[night cloak]

@cloud wing check whether you had turned your mic vol low in game

[hoary dew]

i hate this update lol

[burnt phoenix]

Ined help

[hoary dew]

اتفضل @burnt phoenix

[night cloak]

@hoary dew all I know is that the devs are trying to fix the bugs

[cloud wing]

All checked bro
Last option left is to reinstall

[burnt phoenix]

@hoary dew عربي

[night cloak]

@hoary dew English only

[cloud wing]

Which i dnt want to

[hoary dew]

@night cloak thanka we have 2 wait

[night cloak]

@cloud wing have you tried repairing the game

@hoary dew yep

[cloud wing]

Trying now

[night cloak]

Ok

[burnt phoenix]

@hoary dew انت عربي؟

[hoary dew]

ايوه

تفضل @burnt phoenix

[burnt phoenix]

سعودي ؟

انا والله عندي مشكلة

[hoary dew]

لا من اليمن @burnt phoenix

[burnt phoenix]

@hoary dew على راسي

[hoary dew]

@burnt phoenix يسلم راسك

[night cloak]

@hoary dew @burnt phoenix use English in here

[burnt phoenix]

انا تبند حسابي ولا مفعل هاك ولا شي

[night cloak]

Or else you can change language in #613267301243944960

[hoary dew]

@night cloak he cant speak english buddy

[night cloak]

Then he can change the language in #613267301243944960

[hoary dew]

let me see what he want then i'm gonna explan it

[burnt phoenix]

@night cloakSorry, I will use English

[polar marsh]

@hoary dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[burnt phoenix]

@hoary dewNo, no, I can't speak

@hoary dewcan you help me؟

[night cloak]

???

[burnt phoenix]

@night cloakdo you speak with me

[night cloak]

I'll but only in English

@burnt phoenix

[burnt phoenix]

@night cloakI speak with you in English



[night cloak]

Ok

[burnt phoenix]

@ＦＢＩツAcan you help me؟

Sore

[gray spoke]

Can someone help me here?

[burnt phoenix]

@night cloak can you help me

[night cloak]

@gray spoke we can't help you without telling the problem @burnt phoenix

@night cloak can you help me
@burnt phoenix I will

[burnt phoenix]

Do you work here?

@night cloak

[gray spoke]

Bro someone has hacked my Twitter so i want to unlink it from my game as he is using my acc

[night cloak]

Do u have any other social media account linked with the pubgm

[gray spoke]

Ya i do

I have linked my gmail with it

That guy is waisting my uc

[burnt phoenix]

@night cloakMy account was filed and I did not do anything that violates the rules of the game and I want to get my account back because my phone was hacked

[storm willow]

Already answered you @gray spoke please do not ignore machete 2.0 message

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @gray spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[burnt phoenix]

@storm willowhi

[sand path]

Please use the word ban @burnt phoenix

[night cloak]

@burnt phoenix are you trying to say that ur account got banned

[gray spoke]

Didn’t got any message

[burnt phoenix]

Please I need your help because I did not do anything

[night cloak]

@gray spoke u can read the pinned message

[gray spoke]

Ya i can

[night cloak]

Please refer to subpoint 2.5 in #faq for further information, @gray spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume

[storm willow]

@gray spoke this one

[burnt phoenix]

@sand path ok

@night cloakyas

[storm willow]

@burnt phoenix contact customer support. Do not repeats this question again. We (discord staffs) can’t help on this issue. Customer support is your only hope.

[night cloak]

Well I'm sorry that I can't do anything that is related to ban

[burnt phoenix]

@storm willowOK, but that didn't help

[night cloak]

@storm willow something's wrong in #481204134859505684

[storm willow]

You need to wait until they respond. There is nothing we could do about it @burnt phoenix

[burnt phoenix]

@night cloakThank you for your help

[night cloak]

Welcome @burnt phoenix

[gray spoke]

I have already gave all information to help nd support

[sand path]

Wait for their reply @gray spoke

[night cloak]

@gray spokethe best thing is to contact Twitter

[gray spoke]

But that guy is using hacks

I dont want my acc to get flagged

[burnt phoenix]

@storm willowOK, would you please allow me to send you a picture so that I am a true delirium or not contact my clients

[gray spoke]

As i have invested more than 7 lakhs in it

[sand path]

Write an email to Tencent @gray spoke with account details...so in future your account gets banned you can make use of this clause.

.
You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and our services, and (ii) all use of our services under Your Account. You must promptly notify us if you know or suspect that Your Account or its password have been compromised. We will regard all use of Your Account as being by you, except where we have received and acknowledged your notification to us regarding Your Account and/or its password being compromised

Notify Tencent about the unknown access

And make sure to help them with which account is to be unlinked

You may follow these steps to unlink an account @gray spoke

[gray spoke]

Already done all this

[burnt phoenix]

It is a gap above the left of customer support

[sand path]

Write an email to Tencent @gray spoke with account details...so in future your account gets banned you can make use of this clause.

.
You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and our services, and (ii) all use of our services under Your Account. You must promptly notify us if you know or suspect that Your Account or its password have been compromised. We will regard all use of Your Account as being by you, except where we have received and acknowledged your notification to us regarding Your Account and/or its password being compromised
Did you write a mail?

[gray spoke]

Na I didn’t

[sand path]

Read the last line

[storm willow]

@gray spoke mail ID is in #613267301243944960 - last line. Or contact them ingame and revoke access as in #faq 2.5

[burnt phoenix]

@storm willow hi hi hi hi

[mellow venture]

my accout got frozen what to do now

this msg is seen

but i didnt hack

[storm willow]

@mellow venture contact customer support ingame

[mellow venture]

@somber solstice plz do something

i did

[serene birch]

I’ve had at least 3 different victor voice packs. But all have loved up again? Are they time limited?

[mellow venture]

nthing worked

[polar marsh]

@mellow venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@serene birch???

[gray spoke]

Should i send mail over that code?

[storm willow]

@fickle fiber no advertising here

[gray spoke]

??

[storm willow]

@gray spoke yes you can mail them. That’s the same ID in #613267301243944960 that I pointed in earlier messages. Please read the message thoroughly. Do not ignore anything

[gray spoke]

Ok sir

[serene birch]

I’ve unlocked 3 sets of victor voices over time but now they are all locked again. This was last week.

Now.... locked again.

[night cloak]

Was there a change to matchmaking that wasn’t listed in the patch notes? I play NA FPP and every match, mostly erangel, there are an abundance of Asian and Arabic players in the lobbies. There are hardly, if any, bots in the games, and around the 3rd to last circle there are still typically 40-50 players left. Classics are playing like scrims. And honestly haven’t seen many campers. Any feedback on this? @wintry heart @gilded helm

@night cloak i asked same they said report if it isn't ur isp problem #old

[sand path]

Last season conqueror was easy at that level...looks like everyone is now trying to get it from different servers. @night cloak

[night cloak]

@serene birch don't know about that

[gray spoke]

I have done it correctly? Or not?

[night cloak]

Try reporting in #old @serene birch

[sand path]

Did you send your Ingame details? @gray spoke

[gray spoke]

Ya

[sand path]

Character ID

[gray spoke]

Should i join some purchase?

[sand path]

Yes

And also tell the other user might try to compromise it by cheating. At the end

They'll help you recover

[gray spoke]

Is it good now?

[sand path]

Yes

[gray spoke]

Should i add something else ?

[sand path]

Good enough

[night cloak]

@sand path I’m diamond 5 but even in platinum there were hardly ever any boys in the lobbies which is the most unusual part of it all. We switched maps and around paradise my squad killed about 10 bots within the first 5 minutes of the match

[sand path]

As I said...not many play

[polar marsh]

@gray spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal wasp]

I found cheaters 3 matches in a row

PUBGM needs some huge changes otherwhise they are going really down

[night cloak]

I changed profile picture of my google account but it is not changing in game

[polar marsh]

@safe venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

It takes a while for sync...sometimes even a day. @night cloak

It's not immediate

[frozen sparrow]

Reported, But no action taken by PUBGM. hckrs unkwon's battle ground

[night cloak]

@sand path okay i will wait more 😞

[gray spoke]

That guy contacted me and asked for money i gave him 20k and now he is asking for more money and saying saying i will use patched hack on your acc

[frozen sparrow]

@gray spoke You're a fool.

Why did you give him money

[gray spoke]

Because my acc costs a lot

Nd i dont wana lose it

[frozen sparrow]

If you're from india just file a complaint online

In cybercrime dept.

Of your stat

[gray spoke]

Side?

[frozen sparrow]

State*

[storm willow]

Please move to dm @gray spoke @frozen sparrow

[lethal fiber]

Hello
I purchased through Play Store 6000 Unknown Cash my purchase
made via the application was not delivered

[storm willow]

@safe venture it’s rumor, there is no such issue on mk 14 it’s just an audio bug.

@lethal fiber for purchase related issue contact ingame customer support

[lethal fiber]

@storm willow i contacted them and i give them all waht they demnded but they didin't respond to me

[storm willow]

Please wait till they respond, only they can help you @lethal fiber

[polar marsh]

@safe venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lethal fiber]

@storm willow ok thank you

[tidal wasp]

PUBGM never answers, all they do is send bots and suspend ppl for complaining too much or trying to tell the truth

[night cloak]

[burnt phoenix]

@storm willowI sent to one of the developers and then I sent the things required of me, such as level and hands, and the air is done on you within 24 hours.



[tidal wasp]

Thats a big response storm

Lol he gave up

Pubgm is so damn screwed

[frozen sparrow]

@tidal wasp yes

Pubg support is a joke

[storm willow]

@safe venture no. As said earlier it’s rumour. I use Mk14 atleast once a day, nothing happens

@frozen sparrow @tidal wasp move to #chat if you do not need any assistance. You may provide feedback in #old

[tidal wasp]

Everytime I tried to contact their support all I get are bots

Feedback to who,no dev listen to the ppl

[night cloak]

I don't find the mk14 bugged

[storm willow]

@tidal wasp it’s your opinion

[tidal wasp]

Its the truth

[frozen sparrow]

@storm willow No i won't, if you people don't listen to what we say then face criticism, who listens to feedbacks? You guys are not even part of tencent you can do nothing, you can only lecture us and order this and that, and act like the owner of the server.

[safe venture]

@storm willow only if you kill alot of players with it

[night cloak]

Kill???

[tidal wasp]

Storm just give up

[frozen sparrow]

@tidal wasp come feedbacks

[tidal wasp]

Pubgm is gonna die in a month if not a week if they don't do some huge changes

[safe venture]

guess its fixed within the last updates

[tidal wasp]

@frozen sparrow I can't use feedback within the next 6 hours

[night cloak]

@tidal waspjust to avoid spamming

[spring void]

What seems to be the issue?

[tidal wasp]

@spring void Issue or issues

[night cloak]

Please use #chat if you do not have any inquiries.

[spring void]

@quartz wave @tidal wasp if you dont need any further assistance use chat channels

[safe venture]

@tidal wasp they got Email support

[night cloak]

It will be done

[tidal wasp]

@safe venture It doesn't work

All I get in response are bots

[night cloak]

@tidal wasp move to #chat

We cannot help you in here if they don't respond.

[spring void]

That doesn't necessarily mean that your feedback wasn't recorded @tidal wasp

[quartz wave]

The mk14 single tap knock is the thing I've Faced plenty of times ..
@spring void Reply to the above issue before asking someone to headover to #chat .. None of us are interested to speak with u thou

[tidal wasp]

@night cloak Hmm, let me think about that, I'm trying to tell devs that the game needs some huge changes so why go to general?

[night cloak]

Добрый день как аккаунт восстановить

[frozen sparrow]

Yes

[quartz wave]

Deleting messages lookes so lame portraying ur insecurity @spring void @night cloak

[frozen sparrow]

You guys only telling us to move to general chat

[night cloak]

Then post that on #old

[tidal wasp]

@spring void If it is recorded, then its recorded for at least 3 years

[frozen sparrow]

No 9ne listens to our isues above

[safe venture]

@tidal wasp respnding take so long

[night cloak]

@quartz wave Use #chat please.

@night cloak use English

[storm willow]

If you want to tell the dev use #old

[night cloak]

@tidal wasp Write/edit your message in #old.

[spring void]

@quartz wave feel free to report the issue in #old and ingame.

[night cloak]

This channel is not being monitored by the developers.

[tidal wasp]

@spring void I can't use feedback cause "slow mode is on" and I need to wait 5:40h

[frozen sparrow]

@night cloak What is the purpose of this Channel?

[night cloak]

@frozen sparrow For community members to help each other.

[spring void]

@tidal wasp it is done to avoid spam, you can post it again after slowmode timer passes

[night cloak]

@tidal wasp Edit your previous message.

[tidal wasp]

@spring void I said one prahse, when tried to say another I got suspended for 6h

[night cloak]

@frozen sparrow Read my previous message.

[quartz wave]

@spring void I've done it plenty times. Never got a mail back thou I've submitted with proof...The REPORT CHANNELS STATES THANKS FOR SUBMITTING thou I haven't reported anything...That's so lame..Pls focus on people's issue thou

[night cloak]

Last warning. Either write your feedback/edit your message in #old or move to chat channels.

[spring void]

@quartz wave are you reporting a player or a bug?

[tidal wasp]

I'm gonna try to communicate an issue and I'll be back with images

[quartz wave]

@spring void Speaking about reports
And now I'm stating mk14* single tap bug...Sorry to confuse

[night cloak]

If you have proof, you can use this link http://cheater-report.pubgm.cc. And bug reports goes to #old.

[young fractal]

can anyone explain this

[night cloak]

@young fractal Looks like the page wasn't loaded correctly due to internet issues/game issues. And the player took the screenshot at that time

[young fractal]

😎😎

[polar marsh]

@safe venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young fractal]

@night cloak i wished it stays on that also

[night cloak]

@young fractal

@young fractal where the UC can't be used

Yeah, with 5 billion UC it would be fun indeed.

[tidal wasp]

Here go

[young fractal]

yes wauw its a dream

[tidal wasp]

Bots

[night cloak]

@tidal wasp You do not report cheaters to customer service in-game. Report through the player profile. And that's a FAQ bot for newcomers to get an answer super quickly without waiting for days for customer service to reply.

[young fractal]

🤣

[sand path]

He's been told

[tidal wasp]

I reported cheaters on very difference places

[young fractal]

his was talking to a bot

[tidal wasp]

None of them wored

[quartz wave]

@night cloak Honestly none of the customer service replies... Stop lying pls😂 😂 😂

[night cloak]

@tidal wasp Use http://cheater-report.pubgm.cc to report.

[sand path]

It takes time

[tidal wasp]

@young fractal At least I know how to properly speak don't u think

[young fractal]

lol

[burnt phoenix]

@night cloakHi

[sand path]

#pubg-mobile

[night cloak]

Hey, @burnt phoenix.

[young fractal]

yes u are right

i just want to make you littelbit happy sorry

[burnt phoenix]

@night cloakcan you help me

[quartz wave]

Y do bots spawn lately every match thou..? And what about increasing 1.5x loot...? George and novo containers are like a barn land

[sand path]

As people have told you before....file claim is the only way. @burnt phoenix stop spamming

[night cloak]

@quartz wave only a few are excited that

[polar marsh]

@burnt phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal wasp]

@night cloak There is a problem daisy, some ppl have some weird usernames I can't write them down so I can't find the ID as well

[spring void]

@quartz wave as said earlier use #old it is the only appropriate place for this valuable feedback.

[night cloak]

@tidal wasp you can find if below the user name while in a match

@tidal wasp You can copy the ID from the report screen while in a match.

Bottom right corner

[quartz wave]

@spring void That's nowhere a bug is it..? This is seriously toxic dude....I've been questioning about a query and u ask me to headover to different portal...If that's the case y are u moderators thou..? 😂

[tidal wasp]

@night cloak And how do I write the username down on the file(needed) if they have an arabic name or weird letters?

[night cloak]

You can copy the name @tidal wasp

[tidal wasp]

@night cloak No u can't

[night cloak]

@tidal wasp Once you copy the ID, you can search for the user and copy their name was well. Without the name/ID, customer's service cannot help you.

Just wrote down his ID and search

[tidal wasp]

I can't copy names

[spring void]

@quartz wave that channel is for feedback as well. So you may post it there, this channel is only for providing technical assistance

[night cloak]

Hello there...Someone does have an issue like I do?No granaded or smokes are showing when you throw em...

[safe venture]

@spring void we give feedback by reporting cheaters but really nothing happens to them

[night cloak]

@night cloak restart the game

[tidal wasp]

I can copy the ID but I can't copy names

[storm flume]

Hello, @safe venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

@tidal wasp you can

[sudden obsidian]

yo i need admin

[tidal wasp]

Hmm no I can't

[night cloak]

@sudden obsidian Banned?

[sudden obsidian]

no

[night cloak]

Just head towards his profile

Lost account?

[tidal wasp]

Isn't that ironic?

[night cloak]

@sudden obsidian Report in-game for players.

[storm flume]

Hello, @sudden obsidian!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sudden obsidian]

k this 1 is good

great so why you don`t say something about this methed on other social ?

[night cloak]

We do say that in other social media.

[cloud wing]

@moderators
My ig mic is working on mobile data but stops working when I switch to WiFi

[sudden obsidian]

but no1 use it so the game full hacks

[sand path]

People do use it

[sudden obsidian]

and game still full hacks there is something wrong then ?..

[cloud wing]

@night cloak any idea on this issue

[sand path]

Don't switch while ingame @cloud wing

[night cloak]

[cloud wing]

It happens in lobby

[sand path]

Yeah dont switch in lobby as well

[cloud wing]

Bro i know about that issue in the game but now its only working on mobile data

Mic

[night cloak]

@sudden obsidian Since it is a free game, it is not possible to stop them from creating new accounts. They do get banned but it's kind of an infinite loop.

[sand path]

But removing guest account feature was a big step

[sudden obsidian]

i am k with making new acc and useing hacks again but that will be in bronze silver not on plat dia rank ?

[cloud wing]

Is it possible i got mic mute by pubg

Iike ip ban

[sudden obsidian]

my brother playing on conq and every day he see alot of hacks

i will give him the web you gave me so he can rep them

[night cloak]

@cloud wing Have you tried closing the game a d reopening it using a WiFi connection? Make sure you don't reboot while with a squad (either lobby/in-match).

[cloud wing]

I reinstalled it and same issue....mic not working with wifi

[sand path]

Make sure wifi calling feature is off?

[cloud wing]

ok let me check that

[night cloak]

@sudden obsidian It is not limited to new accounts. There are countless number of people victim of phishing sites - most of them are in higher tiers. People use those accounts to cheat and promote their useless cheating exploits.

And, sure, share the link and help the game.

[sudden obsidian]

i mean the players useing it on so high rank how they climb to that rank and still not banned that my point you ban them they will create new acc ban them again and again that would work rly good we just don`t wanna see this type of ppl at higher rank then gold and we k after that

[sullen elk]

and also updates it

[sand path]

Further discussions to #pubg-mobile

[night cloak]

@sudden obsidian They don't climb. They steal accounts.

[sudden obsidian]

ohhhhhhhhhhh

[storm willow]

@sullen elk Prove it

[sand path]

PUBGm getting plenty of money out of uc ...they dont need to ruin the game.

[sullen elk]

No point in proving it... it's a dead end

[storm willow]

Please stop spreading rumors.

[sudden obsidian]

@sullen elk this is un end talk

so there is only 2 ways to rep players right the link you gave me and in game ?

[storm willow]

Yes @sudden obsidian

[spring void]

All hackers get banned, the system is slow but efficient. If you want to discuss any further use chat channels.

[sudden obsidian]

why you don`t make discord rep so ppl can clip every single hacks its better the the botreprot

[sullen elk]

Its not rumor dude i have frnds who use hacks and dare pubgm cant ban them cuz they claim they got it from them

[spring void]

Read this, would ne useful then believing on claims from friends http://story.pubgm.cc @sullen elk

[sullen elk]

What do i have to gain from this...i play fair

[sudden obsidian]

can you try something and we going to see ?

if they will get the b or not

report them at the link they gave us before like 7min ago

[spring void]

@sudden obsidian this system is similar, once you report at the link the evidences would be manually checked and forwarded.

[polar marsh]

@sudden obsidian:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

You guys 🤨, stop.

[sudden obsidian]

hmmmmmm k done time to test the system ty anyway

[cloud wing]

Lol not working on WiFi still 😒

all the problems on 1+ devices after update

[night cloak]

hello

@spring void can you help me plis

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Block the game in the Emirates

[sand path]

Probably something else takes over the microphone when wifi is turned on. @cloud wing

[spring void]

@night cloak yes?

[night cloak]

all in uea ues hack

[sudden obsidian]

only eng here right ?

[night cloak]

@spring void the graphics of my game won’t change even after restarting

They do not deserve to play the game

[spring void]

Have you tried repairing it? You can do so from the login screen. @night cloak

[sand path]

Can you hear your teammates? @cloud wing

[night cloak]

@spring void did it like a couple of times even tried reinstalling twice

[spring void]

Report them at the above link, if you keep repeating we would have to mute you @night cloak

[cloud wing]

Nah man
But discord vc works

[night cloak]

ok i will

[spring void]

@night cloak after changing graphics and restarting do you see a change in setting? Or is it still same?

[night cloak]

Same

[cloud wing]

@sand path that for the ideas anyways
Guess I'll leave at that

[night cloak]

It doesn’t change even after restarting @spring void

[cloud wing]

So much for official support here 🙁😒

[night cloak]

@spring void bro now now in game kill me hack from uea

I love the game, but people in the UAE are all cheating

I just ask you to stop them. Please, dear friends, we cannot play while they are sabotaging

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

@night cloak not sure why that is occurring, try disabling the "change graohics automatically" option

[night cloak]

I did

[cloud wing]

No point in asking this here ahmed
Its useless

[night cloak]

Still doesn’t change

[cloud wing]

They can't do anything

[spring void]

@night cloak i bet that you dont have proper data to prove that, please report then and wait patiently.

[night cloak]

And also sometimes the graphics get really pixelated and turns kinda bluish @spring void

[spring void]

@cloud wing have you allowed PUBGM permissions for VC

@night cloak how much ram does your device have?

[night cloak]

i will open live here and see in your eyse

It’s an iPhone 6

[spring void]

What are the graphics stuck on? @night cloak

[cloud wing]

Yes ofc

[night cloak]

I used to have the graphics set on balanced earlier but now it’s stuck in smooth @spring void

[spring void]

Are you unable to speak? Or hear too? @cloud wing

[polar marsh]

@fickle dragon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cloud wing]

Both but on WiFi only

[spring void]

@night cloak please report the issue.

[night cloak]

@cloud wing restarting usually works

Ok @spring void thx for the help

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[cloud wing]

how do i use customer service chat w/o logging out @spring void

[storm flume]

You can contact the customer service via the game settings, @cloud wing. Refer to subpoint 5.3 in #faq for further instructions.

[cloud wing]

ok

[spring void]

Not sure how it is connected with your wifi, could you also report the issue please?

[night cloak]

I just ask the company not to allow the Emirates to play the game plz plz plz

[cloud wing]

lol...there goes my hope out the window

[spring void]

We would require certain period of time to analyse and optimise

[night cloak]

Bruh

[cloud wing]

Felt ike generic bot respones tbh

anyways appreciate the help

tc

[night cloak]

What can I do with that?

[storm tangle]

I need Link to send record video of hackers to pubg

[storm flume]

Hello, @storm tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[olive dirge]

Why can't I run PUBG on this device... 😩

Its 4GB RAM with 64GB ROM

[polar marsh]

@lusty wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

@olive dirge Device name? and what Processor?

[olive dirge]

@elfin canopy its TZ-KT107 with 2.5g processor

[elfin canopy]

@olive dirge sorry mate can't find any details about that. I meant the processor. Does it use Snapdragon's or MediaTek's processor?

[olive dirge]

Oh wait

@olive dirge sorry mate can't find any details about that. I meant the processor. Does it use Snapdragon's or MediaTek's processor?
@elfin canopy its mediatek

[elfin canopy]

What chip exactly? I mean the name.

[polar marsh]

@dark hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dirge]

I have no idea, can you tell me where I can find that? I am not that much expert @elfin canopy

[elfin canopy]

Setting > about device/phone

[olive dirge]

@elfin canopy

[elfin canopy]

F. No info about processor. That's weird. Try searching for your device's processor on Google. If you can't run PUBGM it's probably because of the processor of your tablet.

[olive dirge]

😫

[wicked flicker]

Is there a way to disable auto follow when I join a game? It always puts me as the self assigned parachuter

[elfin canopy]

@wicked flicker I don't think there's a way. Just quickly follow someone else.

[night cloak]

Anyone know how to fix this?

[polar marsh]

@echo ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[winged umbra]

How to get the new "together we play" title?

[vagrant onyx]

@winged umbra when you open in here

https://discordapp.com/channels/393088095840370689/481200416349224980/687677010553864198

go to puzzle
than you have to collect all puzzle picture to get the tittle

[low jolt]

Hey support i got killed by hacker today

Have the whole video

Aimbot

And super bullet or something

But i can't snd videos

@polar marsh

[winged umbra]

So I only have to play the arcade games in classic to get the puzzle pieces? @vagrant onyx

[low jolt]

Yes

[winged umbra]

Okay, thank you

[hard valley]

Never had a game crash as much as this one, so annoying that it crashes mid fights

[winged umbra]

Any way to fix the "request timed out" and "loading" in game? My ping has been going up to 800 and 1000 although my connection is stable and everything else is working :/

[hard valley]

Just happened to me

[coarse tulip]

@vagrant onyx is there any word on an update that is going to fix the game from crashing mid jump and also when you come back to the game mic doesn't work

[hard valley]

There won’t be

This game is broken af and will never be fixed

[visual cloak]

hello, when I was about purchasing some UC the transaction failed...but when I checked my bank account I found that it was paid

[teal panther]

Anyone an idea why their number has a yellow ring and a star?

[polar marsh]

@smoky fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unique badge]

??????????

[glossy sable]

@night cloak You have to contact the in-game Customer Service (the button with a person you can see on the screenshot you sent) and ask them to revoke access to that Twitter account. Be sure to use those exact words.

@unique badge This is support for global version, not VN.
Just click on File Claim and wait for an answer.

[unique badge]

@glossy sable pls vn discord links

[glossy sable]

They don't have a Discord server. Click on File Claim and wait for answer, I told you.

[polar marsh]

@unique badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[visual cloak]

hello, when I was about purchasing some UC the transaction failed...but when I checked my bank account I found that it was paid

[late spoke]

Duo no solo

Id player👍

[storm willow]

@visual cloak contact ingame customer support for purchase related issue.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@somber garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[static sable]

Hi I want to report cheaters 🥺

[storm flume]

Hello, @static sable!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[static sable]

I want someone from the support team

[storm willow]

@static sable read above message by machete 2.0

[nova shell]

This hack kill me and my friends id : 5745736563

[storm flume]

Hello, @nova shell!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[shut ember]

Hi

99I want to know the reason for the Joker's possible classification

[molten forge]

Where do we get these stars?

[polar marsh]

@lethal sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@molten forge crates from treasure in shop

@shut ember for PUBG Account related issue contact customer support ingame

[meager scarab]

Anyone an idea why their number has a yellow ring and a star?
@teal panther those star indicates that number 2 and 4 are rookie.

[wise tinsel]

Where I can find golden Star

[tiny anchor]

the game after the update is unplayable a lot of hackers

[nocturne fiber]

How are you able to take out flare guns or drops in advance room cards?

[noble ether]

Bonus challenge still locked..

[grand gyro]

Guys

How can i report someone who teamed up?

[storm willow]

@grand gyro report them ingame

[storm flume]

Hello, @tiny anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm willow]

@wise tinsel crates inside shop/treasures

[stuck harbor]

When Arctic mode is coming @lime juniper

@neon patio

[spring void]

There is no confirmed date for it.

[gentle moss]

is using codashop illegal?

[vagrant onyx]

@gentle moss whats is codashop ?

Like what to do in it

[gentle moss]

another way to buy UC

[vagrant onyx]

@gentle moss no

[gentle moss]

but the developer is still earning the money right?

[storm kindle]

but from midasbuy

[vagrant onyx]

Only use midasbuy @gentle moss

[gentle moss]

ok

[vagrant onyx]

@gentle moss yes

@gentle moss Tencent warning to buy outside midasbuy or in game UC
for not losing your account or your purchase or getting the account banned

[gentle moss]

ok master

[upper elk]

@storm willow i didn't get any response yet.

[night cloak]

@meager moss Camping is part of Battle Royale experience. If you don't prefer it, play TDM. It's all about shooting.

Bug?

I mean glitch

Visual glitch

Happens quite often lol

Yeah

[earnest skiff]

yo dude, how tf is someone able to one shot me? and i get tagged everytime i get behind cover, this desync is way too much this season

[normal fulcrum]

@earnest skiff You can provide bugs and feedbacks in #old

[cosmic gazelle]

Why dont you guys add an option to secure our account with 2 factor authentication or give us an opportunity to add/change our social media.
Im using iPhone and I can only log in with Facebook as I have Gmail and Facebook linked in.
I cant use Gmail on an iPhone so FB is the only option left.
What if I lose the control of my account? You guys aren't gonna do anything about that

[onyx cairn]

@stuck harbor The answer is hidden in your Screenshot. Just open your eyes! 😉

@cosmic gazelle account security is in your own responsibility. If it's possible to change social media accounts you would make it easy for hackers to enter your account.

[kind wing]

Hi
Can I talk to someone from the support team?

[cosmic gazelle]

@onyx cairn Instagram and all other social media has an option to change our password or reset it, they even have 2 factor authentication and option to un link the apps linked in with those accounts.
Pubg had nothing.
At least give us the backup plan where we can gain back out account with secondary email or something

[onyx cairn]

@kind wing what does it concern?

[kind wing]

My pubg mobile account?

[onyx cairn]

@cosmic gazelle you have to contact the respective support of the platform you want to change passwords.

[kind wing]

Oh thanks god
I’ve been trying with the arabic pubg discord... noone answers

[onyx cairn]

My pubg mobile account?
@kind wing surprise, surprise

What happened to your account?

[polar marsh]

@kind wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@cosmic gazelle you can enable 2fa for Facebook , mobile number verification for Facebook. Unless you share your login credentials on scam websites that That says free UC, you are safe.

[thorn shore]

Pubg plz fix the frame drops issue it's been along time after the update and you couldn't fix it yet .....I haven't played a single classic match in my server because am not able to play due to alot of frame drops
And the most important thing that you lied with the 2 mb update it didn't help us

[surreal turtle]

From where I can find golden stars

[storm willow]

@thorn shore in #old

@surreal turtle you can get from crates in shop/treasure

[surreal turtle]

Thanks

[night cloak]

@meager moss

@thorn shore maybe u are also facing Indo lobby issue ig

[storm willow]

@meager moss feedback goes in #old

[night cloak]

@meager moss camping is kinda strategy

[storm willow]

You can’t decide the play style of other players. It’s part of the game

There are camper in every league and every KD

[night cloak]

seriously theres nothing between camping and KD

@meager moss thats your opinion

@meager moss u can't say to remove campers it is a part of game

[storm willow]

@meager moss I hope you can kill bot easily

[night cloak]

move to #chat or #pubg-mobile

[storm willow]

move to #pubg-mobile

@night cloak you too, move to #pubg-mobile

@meager moss as said earlier you can’t decide other players strategy. Everyone do snake in last circle, but we only complain about enemy. Like wise everyone do camp if he is the last survivor, but blames other people. So it’s better to concentrate on your game and enjoy.

And you are free to post feedbacks in #old

[dusky yarrow]

Is this event only one time?

[storm willow]

@meager moss well this is not the right channel.

@dusky yarrow yes

[night cloak]

@dusky yarrow yep one time

[dusky yarrow]

Lol

Why

Bought 16 uc with 30tk then opened the box i thought i would get 30uc but got 60uc

[storm willow]

It’s random luck

[dusky yarrow]

Why not 600uc😫

I would gift a rp to my brother

@storm willow when will bonus event open

[storm willow]

No info on it yet, @dusky yarrow

[dusky yarrow]

Can i give a suggestion for this server?

[storm willow]

Also you can’t gift RP with UC

[dusky yarrow]

Make a channel called pubg flex

[storm willow]

@dusky yarrow in #discord if it is about this server

[night cloak]

Also you can’t gift RP with UC
@storm willow not sure we can do that anymore.

[storm willow]

You can only gift with money

[night cloak]

Yep, they removed the option since season 10

[zealous musk]

I’m trying to get UC so I can get the royal pass

[storm willow]

https://www.pubgmobile.com/pay/ @zealous musk you can purchase from the website

[gray gate]

@storm willow Can you send the link for the unmute form again

[coarse quarry]

When will india bonus challenge open?

[storm willow]

https://discordapp.com/channels/393088095840370689/481197473403240451/687369148237742151 @gray gate

[zealous musk]

Thanks @storm willow

[storm willow]

@coarse quarry Probably soon, No information about it yet, keep an eye on #news

[coarse quarry]

Tnkxxx @storm willow

[night cloak]

Where i can get those golden stars ??

[sand path]

@night cloak it's from special anniversary treasure crate...you need to spend uc

What's the error messege? @meager moss

[storm willow]

Contact Apple support

[sand path]

IOS mod can help you ...make sure you're selecting the right payment method.

[storm willow]

@meager moss contact Apple support and ask them, they will guide you

@meager moss also the gift cards are country restricted, you can’t use it on other stores, hope you know this already

[normal fulcrum]

@night cloak Avoid advertising for rewards

[tiny anchor]

why the security team doesn't open a website for reporting hacker with videos. the current reporting page has no benifit

[glossy sable]

It does.

[tiny anchor]

no it doesn't they opened a page

[night cloak]

Dear pubg I need help

[supple wasp]

how to complete

[tiny anchor]

i ment opening a whole website that users can regs. and upload there videos then the team respond to the user via that website

so this website will be our way to comunecate with the security team and we will no if our reports does matter or not

will know*

i don't think this idea hard to do!!

[storm flume]

Hello, @tiny anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[tiny anchor]

this page is not efficient

[grizzled cairn]

Reeeee, how much time does it take to like change the media logo connected to twitter ;-; FB do it instantly 😩

[storm willow]

@tiny anchor two way communication is practically difficult, people will start flooding them asking to revoke their ban. This link is effective afaik, just takes time. Remember the whole world is stumbled up on Corona issue. So things take more time than normal, I hope you understand

@grizzled cairn try Logout - clear cache in your device and login again with twitter

[grizzled cairn]

Nothing ;-;

[tiny anchor]

@storm willow i don't think it's a difficult if the videos will be linked to youtube and specified the titles with cheaters ids only so the flood will be avioded.

[quartz wave]

Y do we have to spend money for everything ..Lol wtf...U guys have looted way more than any games...Design nice suits and sell it for UC..Pubg in nothing but a gambling these days..Things were way better in season 1 and 2...

[storm willow]

@tiny anchor the current method works the Same way. http://cheater-report.pubgm.cc/

[quartz wave]

Release the stars for free ..Every commoner has the right to free access...Not everything has to be bought through money

[storm willow]

@quartz wave No one of forcing anyone to spend money. You may post feedback in #old

[quartz wave]

@storm willow That's gambling boy..😂 😂

[tiny anchor]

the problem with this method there is no such respond, it will be more effictive if there was a respond to reports

but this way users will never know what happend to their report

even when i put my email i didn't get any mail

[storm willow]

@tiny anchor you can check that char ID later. Every report is verified manually by security team and actions are taken.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quartz wave]

@tiny anchor They can't detect hackers who've paid for the scripts and alter it...That's y none of ur reports are successful...

[storm willow]

@quartz wave you can play as a commoner - gun skins doesn’t decide anything only skills matter.

@tiny anchor you may post in #old about your suggestions

[quartz wave]

@storm willow You can release the skins for free YOU GUYS ARENT POOR THOU😂

[storm willow]

You can enjoy the free skins that are available on RP and other events. @quartz wave

Please move to #pubg-mobile if you don’t need any assistance

[vagrant onyx]

@supple wasp on date 21 march

[tiny anchor]

@storm willow let's be honest no one will take our feedback seriously. even the official email they made it with an auto-reply unlike other games

[storm willow]

@tiny anchor tbh.. the posts in #old reaches dev directly

[tiny anchor]

will see about it hope ur right

[storm willow]

They will regularly go through that channel.

[slow elm]

Are there any developer in this discord to reply our feedback and bugs? We are providing them with all the feedbacks and bugs with no response at all.🙁

[night cloak]

Why won’t my pfp change even tho i changed it on twitter?

[vagrant onyx]

@night cloak take from 2-5 days

( should change after 2 days )

[storm flume]

Please do not use any other language aside from English in this channel, @frozen sparrow. Refer to #613267301243944960 for language channels.

[polar marsh]

@hardy hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I have a problem with my rp missions, so I completed the finish 1st place with Spetnaz helmet (Week 3 RP Mission) but it didn't register....

[inner moss]

I'm having a problem with a Desync. I play with 90~120ms but the Desync is too much. Help me. It's so frustrating.

[normal fulcrum]

@night cloak Let me check the mission and get back to you

@inner moss Try to get a lower ping to avoid desync

[hazy phoenix]

Guys i am facing a lot of hackers

I play on mobile

What should i do i reported 5 guys and still didnt get banned

[storm flume]

Hello, @hazy phoenix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@night cloak Can you share a screenshot of match won while wearing level 3 helmet?

[vestal willow]

Can I ask what’s wrong with the crates ? Every time I get 20-30 silver fragments this is soo unfair

Are crates only made for. Rich ppls?

So they spend alottt or UC

[glossy sable]

Probably.