questions

[night cloak]

@quasi furnace Switch graphics to balanced and restart.

yes its not on my game too

[desert dagger]

@night cloak is there going to be a season 11 recap?

[night cloak]

@desert dagger I'm not sure.

guys i can tell you what the hackers are planning

but i need a reward

the hackers in pubg m

on pc

should i screen shot

[desert dagger]

@night cloak please @ me when confirmed

[night cloak]

This is not the channel for it. Kindly email [e-mail] if you have something to share with the developers. But cannot promise any @rewards, @night cloak.

@desert dagger Noted.

😭

[desert dagger]

Lol

[night cloak]

baby shark

i need rp please

@night cloak

anyone kind enough to gift me rp

ive never gotten rp in my life

im 12

my mom wont buy me

Hallo Pubgm There is a person inside an individual and ally with people

I'd: 5300205664

Thx 💚💚

@night cloak Unfortunately, asking for in-game items is not allowed here.

ohh boii

@night cloak Report from their profile.

[desert dagger]

@night cloak damn nice gfx bruh

[polar marsh]

@dull yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wild bronze]

Any date for the next crew challenge? It’s been aaaages

[night cloak]

@night cloak

i put settings balanced and its still not showing replay

[frail halo]

Can we play pubg on vpn!

[old crystal]

Hello, i have 6000+ BONUS REWARD POINT NOW. I been saving those to buy UC (for Royal Pass 12).
But Now I Am Unable To Redeem Thoses Bonus Reward Point.
After 0.17.0 update.
And also Bonus Challange is also closed.

Can anyone help me with this issue.

Or tell me how else can i Redeem those Points.

[polar marsh]

@dusk mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@old crystal It is currently unavailable. Kindly wait for it to be available again.

[old crystal]

I spent almost all of my Uc to make this much point and to buy Royal Pass. But now i am unable to buy it. @blazing saddle
Can you feel the time i spent to win 3 consecutive Chicken Dinner 😒

[bold siren]

Repair your client on your login screen, @vital moss.

[polar marsh]

@marsh raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lucid sundial]

@night cloak He checked his blocked list and I’m not on it. I know the game is not supposed to just delete people off of each other’s list, but neither one of us would delete each other either. We are good friends and play every day. I still can’t give him popularity, it gives the same message that he has blocked me despite us being on each other’s friends lists again.

[polar marsh]

@worldly crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unborn oriole]

How to fix the puzzle event bug..

[blazing saddle]

Kindly report bugs in #old channel in a single message, @unborn oriole.

[night cloak]

From now,Death cam available for all?

[inland birch]

I can't able to active brother in arm. Or is it not available?

[blazing saddle]

@night cloak Refer to this:

https://discordapp.com/channels/393088095840370689/481197473403240451/684768558596489216

[rich dawn]

@blazing saddle @blazing saddle @blazing saddle

I need help please

[storm willow]

@night cloak check settings/ basic

[wet storm]

Why is is that in "Payload" mode you can lose merit (rather easily I may add) but not gain it back? It's very annoying because I only like to play Payload, and when I need to RPG an enemy and a player that is down is anywhere close "I kill my teammate"

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rich dawn. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@wet storm try not to kill your team mates! It’s about squad synergy! Never let your teammates die. If you did by mistake ask them not to reduce merit. Also you can always revive them when KO.

[wet storm]

I'm not trying to kill my teammates whatsoever! You saying I shouldn't kill the enemy and most likely die in order to to kill my teammate? Nevertheless, why cant you regain merit in Payload mode?

[night cloak]

@rich dawnask here

@storm willow

Help him bruh

[storm willow]

@night cloak did he ask the question?

[night cloak]

In dms

@rich dawn

?

Ignore he didnt join

[storm willow]

If it’s about account suspension, contact customer support there is nothing we could do. Do you have another queries ? @night cloak @rich dawn

[night cloak]

Nor meh

This guy

[rich dawn]

In My problem is that my account was compromised by someone and needed help

[storm willow]

Do you have access to at least one linked account ? @rich dawn

[rich dawn]

I had Twitter, the hacker disconnected the Twitter link and linked the gmail account. I have the purchase invoices the first time until now and the date of joining.

I did not link the account except with Twitter and Twitter was hacked and the link was separated from it 7 hours ago I tried to communicate with him Give me an account for another player whose account was hacked

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @rich dawn

[rich dawn]

Ok

Hi

[wet storm]

@storm willow please PM if possible about my question

[storm willow]

@wet storm You can’t increase merit via Payload that’s how the system is designed as of now. You may post feedback if you want. #old

[rich dawn]

I did not understand what this address is no response

[storm willow]

@rich dawn since you have linked only twitter account and it is hacked, you need to contact twitter support and recover your twitter account.

[rich dawn]

He changed the account number and mail

[storm willow]

Try contacting customer support ingame. @rich dawn

Or mail to them, mail ID is in #613267301243944960 (last message)

[rich dawn]

I tried and there was no response from them

[viscid hinge]

Hey

Hello

[lean crescent]

Really sad but the truth is your account is gone forever @rich dawn

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @viscid hinge. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@rich dawn Only Customer Support handles those issue. Please wait for those response there is nothing we could do.

[polar marsh]

@viscid hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rich dawn]

@lean crescentThank you, Twitter cannot protect its users, and I also want to see you

[night cloak]

Hello

Anyone here

[blazing saddle]

How may we help you, @night cloak?

[elfin hollow]

Hey

[pulsar python]

My game is lagging alot i have a ipad pro 10.5 and it never lagged before the update now its lagging too much i cant even play especially in sanhok and vikindi

[storm willow]

@pulsar python try repair/ reinstall

[pulsar python]

I renistalled the game

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @elfin hollow @night cloak. Remember to read through #faq before asking questions in the support channels.

[pulsar python]

I even done reset for my ipad 3 times

Nothing worked

[elfin hollow]

Go to settings graphics

And click on extreme frame rate

And graphic smooth

[pulsar python]

Its on extreme

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490 @pulsar python

[pulsar python]

And smooth

[pulsar python]

Yep its like that

I haven’t changed anything since last update

Thanks for the help guys

[night cloak]

@blazing saddle I wamt to know how we purchase us for our frnd only on player id

[blazing saddle]

@night cloak Via:

http://www.pubgmobile.com/pay/

[pulsar python]

Any other advice guys?

And now when ever i throw a smoke and i go in it its lagging like im playing pubg on nokia

[blazing saddle]

Kindly send game related bug reports and feedbacks to #old channel, @pulsar python.

[night cloak]

@blazing saddle this is only site for this method or also another website

[blazing saddle]

This the only official website.

[night cloak]

Thnku ❤

[quaint epoch]

Global version is way behind. Kr version has weekly missions, 3 permanent outfit anniversary events!

[upbeat harness]

Got muted again 🤦🏻‍♂️

[blazing saddle]

@upbeat harness Refer to this:

https://discordapp.com/channels/393088095840370689/481197473403240451/687369148237742151

[night cloak]

دعم عربي

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[wintry storm]

Not fixed 🤔🤔

Not able to change style

[night cloak]

@wintry storm You cannot change style with colorblind mode.

[past tartan]

Can anyone help out my Graphic still resets everytime when I start my game

[night cloak]

Make sure you've deselected auto graphics.

[past tartan]

Wheres that at

Like all my settings resets I mean but with graphics too

[bleak nymph]

When will bonus challenge come

🤨

[final loom]

#questions when will bonus challenge will be back

[vivid kindle]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
5387766046
『EG』ShoW๛卍
[e-mail]

[polar marsh]

@vivid kindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[final loom]

#questions i want to know about bonus challenge

When it will be open

It should be open on Friday bt today it's not opening

And your bonus reward
Why its there when it is not working lock it na

And why together we play event is not opening

Wtf yar

[dusky yarrow]

@final loomsame mine also not openimg

[flat edge]

Anyone else having freezing bug in game?

[dusky yarrow]

@blazing saddle
My together we play event not opening

[flat edge]

Its annoying my game freeze in the match and won't get fixed until i restart it happend to me more then 10 times till update

[dusky yarrow]

For me 2times

@lime juniper
My together we play event not opening

[brazen kettle]

New event not opening today also ! Help @neon patio

[cyan ingot]

Repair the game it will open @brazen kettle

[brazen kettle]

Send proof! 😏

[dusky yarrow]

Ya

[uneven yacht]

Why together we play event is still not opening

[brazen kettle]

Nobody is helping!

[uneven yacht]

I repaired client and still not opening @cyan ingot

[blazing saddle]

@dusky yarrow Kindly report in-game bug in #old channel.

[brazen kettle]

[topaz mirage]

RP supply voucher 100 uc doesn't worked for me. i didn’t received back 100 uc back ? anyone help !!!!!

[blazing saddle]

Kindly contact the Customer Service team for such issues in-game or via:

[e-mail]

[brazen kettle]

[topaz mirage]

[languid vine]

Stuck at 96 no matter what mode I play any solution?

[night cloak]

Why is my 2gether we play event not opening in game

I got puzzles but main screen is not opening

[placid stump]

Plz support me guys

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @placid stump. Remember to read through #faq before asking questions in the support channels.

[uneven yacht]

@languid vine check that you are using a special character

[night cloak]

@placid stump are you trying to advertise your channel

@night cloak just kept on trying

Not working

If so It will be fixed soon

[round horizon]

Oh we did it again

I only can go to event one time and i can't now

[rose shuttle]

like FOR GOD SAKE when is the event going to get fixed .. its still not fixed .. i reinstalled the game / repaired it / played on phone . i did everything and THE EVENT still NOT WORKING

[placid stump]

@night cloak yeah bro

[night cloak]

@placid stump it's against the #613267301243944960

[stable chasm]

How fix ?

[night cloak]

@stable chasm do yo have the obb files

@night cloak

[stable chasm]

Need reinstall game?

[timid valve]

Hi, how can i get help troubleshooting lag. I have bgw210 modem with 100gb at&t internet and samsung galaxy s9+

[night cloak]

then enable the storage accessing permission

[placid stump]

@night cloak bro you have any server?

[night cloak]

Nope @placid stump

Self promotion isn't allowed here. Please read #613267301243944960 and avoid doing it @placid stump.

[placid stump]

@night cloak okay

[round horizon]

Tencent
skins
Bugs

[placid stump]

I need server

[night cloak]

I'm sorry

[dusky yarrow]

@night cloak

[night cloak]

Yes? @dusky yarrow

[dusky yarrow]

My together we play not opening

[night cloak]

@dusky yarrow it will be fixing soon

[dusky yarrow]

Kk

Btw

Some youtubers showing use vpn and it will work

[lapis flax]

How tf do you stop parachute invites?

[dusky yarrow]

@night cloak
Some youtubers showing use vpn and together we play event will be opened
Is it safe?

[night cloak]

It's not recommended.

[dusky yarrow]

Oh

[night cloak]

U can disable the default parachute follow on basic settings @lapis flax

[lapis flax]

Can't find it where?

Ppl keep sending me invite

While in plane

Just checked that's not the invite thingy @night cloak

[night cloak]

Did u mean that your teammates are inviting you for following the parachute

[lapis flax]

Ye

How tf do you disable that

[sand path]

Press the cross button or jump with your teammates OR play solo v squad

[night cloak]

There's no way to disable that but u can reject the request

❌

[lapis flax]

How many times do I have to reject the req?

[night cloak]

You can mute them for 10seconds

[sand path]

Theres a mic too...ask them to stop sending

[night cloak]

Or else there's nothing we can do about it @lapis flax

[lapis flax]

No they're indians and don't even understand jackshit

Idk why I'm in indian server as well

[night cloak]

There's no Indian server

Only Asian

Or you can change to other server if you are having low ping

[lapis flax]

Hmm you must be dumb then, there are sub servers inside Asian server located geographically

[night cloak]

[lapis flax]

For better pings but after update my dns is messed up

[night cloak]

2gether we play event page is not opening at all

@lapis flax then contact your ISP

@night cloak read pinned messages

[lapis flax]

My question was how to stop parachute

[night cloak]

Use the mic or chat option tell them to stop inviting

Squad is meant to play as a teamwork or else play solos or solo vs squad

@lapis flax

[lapis flax]

Well if people can actually do something then yeah

[gritty bear]

الووو

[lapis flax]

Butin platinum 4v4 feels like 1v4

[night cloak]

@gritty bear English only please refer #613267301243944960

Just because it's in Arabic I'm not able to help you please do translate that

If it is a ban for 10years that's because you had used some tools for hacking the game

@gritty bear

[gritty bear]

هااا

[night cloak]

Please do refer #613267301243944960 for language changing

Disobeying the rules may lead to ban or mute @gritty bear

[gritty bear]

582613851

[night cloak]

If it is a ban for 10years that's because you had used some tools for hacking the game
@gritty bear

[night cloak]

Or else explain why you got banned

[high socket]

How can we fix voice glitch ? When your game crashed u cannot hear your team

[night cloak]

Feels good to see hackers getting

[polar marsh]

@gritty bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brazen kettle]

[final loom]

Wtf

[plain sandal]

Is game freeze fixid

[uneven yacht]

Why is the together lets play event not opening

[earnest notch]

when will be chinese morning? ;D

I want fixed 2gather we play event

[uneven yacht]

@earnest notch yeh that's what

[dim spear]

How to open?

[earnest notch]

@dim spear its broken

[faint escarp]

how to pick up cases

[dim spear]

@earnest notchbut other people can open :(

[earnest notch]

@dim spear someone can someone cant its broken i cant open it too

@dim spear just wait for fix

[dim spear]

@languid viperi will try

[storm willow]

The patch will come soon. Please wait patiently. Already few peoples could login to the event

[uneven yacht]

@languid viper is it safe to clear cache. My cache is 1.44GB

[dim spear]

@languid viper Not work for me :(

[earnest notch]

@dim spear me too

xd

[dim spear]

Hope they will fix it :(

[earnest notch]

@dim spear they will

[storm willow]

Use of VPN is not recommended

[night cloak]

@languid viper is it safe to clear cache. My cache is 1.44GB
@uneven yacht are you sure that cache

[lucid sundial]

@storm willow do u know why pubg would say one of my friends blocked me when they are on my friends list and I’m not in their blocked list? I can’t give one of my friends popularity. A few days ago we both came on and saw we weren’t friends anymore. My friend request didn’t go thru to him, but I was able to get his and accept it. Now when I try to give him likes after matches it doesn’t go thru, it says the target has blocked me

[dim spear]

@earnest notch

Finally opened

[earnest notch]

@dim spear for meh not

[lucid sundial]

Is my problem not solvable or something?

[earnest notch]

idk

[lucid sundial]

No one is answering my questions lol

[earnest notch]

cuz it didnt happened to me ;D

[bold siren]

Contact the customer service, @lucid sundial.

[lucid sundial]

Thank u! @bold siren

[dim spear]

@earnest notch

[earnest notch]

@dim spear not work

[dim spear]

Work for me

10 second or "less"

[versed cape]

Hello pubgm, i need some information about the next pmco ( about rules of registration )

Please mp me or tag me

[storm willow]

@versed cape Next pmco rules will be in website when the dates are announced keep an eye on #601435356704800778 and #news

[polar marsh]

@mighty token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Birthday Cake how to complet

[eternal arrow]

Is VPN Safe Or Not Please Reply

[raw herald]

Birthday Cake how to complet
@night cloak You need to find the 2nd anniversary cake when playing classic matches and eat the cake 6 times.

the cake will spawn in random places.

[eternal arrow]

Anyone Please Say About VPN

[night cloak]

How will i enable death cam?

Device: Realme 5

[round horizon]

What about event fix?

Is it fixed?

[raw herald]

Switch from smooth to balanced or HD, restart the game and you should be able to enable death cam. @night cloak

[night cloak]

Idk why pubgm is giving updates with lot of lags

[round horizon]

2 cakes in school btw

[night cloak]

They said lag fixed but in turn it increased

[indigo umbra]

How do I recruit for my clan here

[night cloak]

Yes but when I search on YouTube and I go to the spawn it's wrong help me

@round horizon It’s fake

[round horizon]

Wdym

No

[night cloak]

Really i guess i have to quit pubgm because of this annoying unoptimized updates

[round horizon]

I located them in that place

In basketball room and in middle of school

[indigo umbra]

The clan recruitment channel is read only???

[pearl rapids]

Yea the game lag is really bad, it's lagging so bad even on Snapdragon 855 chipset

[raw herald]

The cake mostly spawn in places like school, military base, and the long houses in the second floor.

[round horizon]

Yes

[indigo umbra]

How do I post in the clan recruitment channel

[round horizon]

But when New event will fix?

[eternal arrow]

Someone Say Me By Using VPN And Playing Classic Safe??

Lol No One Replying Me 😐

[raw herald]

It's not recommend to play while using VPN @eternal arrow

[polar marsh]

@eternal arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[final loom]

#questions i want to know about india bonus challenge

Anyone there

[night cloak]

I spawn at School and nothing is wrong @round horizon

[indigo umbra]

How do I post I the clan recruitment channel ??????

[polar marsh]

@hasty sluice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[indigo umbra]

No I can’t

I have no frickn role

I’m role less

[little root]

You need to be rare

[night cloak]

@indigo umbra Rush Level 10 in discord server

[lean crescent]

I am facing ping issues🙄

[topaz mirage]

😍😍😍

[vagrant onyx]

@lean crescent

i think its should be fixed

https://discordapp.com/channels/393088095840370689/481197473403240451/687772027125628974

https://discordapp.com/channels/393088095840370689/481200416349224980/684902987155505156

[solid wyvern]

Help me here. My game doesn't have the Death Reply option in the game settings.

[vagrant onyx]

@solid wyvern refer to this

https://discordapp.com/channels/393088095840370689/481197473403240451/684768558596489216

https://discordapp.com/channels/393088095840370689/481200416349224980/684317156749738005

[solid wyvern]

It is found below the "Damage effect" option, but I don't have

@vagrant onyx What is that? It takes me to the web version of Discord...

[vagrant onyx]

@solid wyvern try again

Its not

Are you in pc ?

[lunar current]

When the hotfix will be deployed!

[solid wyvern]

Sure it is

No, am on phone

[vagrant onyx]

The link should take you to the post message ( can you try again or provide screen shoot ) if you still didn’t got it @solid wyvern

[solid wyvern]

There ^

[lunar current]

Tap on link it will ask you to open with chrome , discord , etc.
Tap Discord you will be directed to image.

[tiny anchor]

Hello,

since a month ago, i have been contacting pubgm's official email and twitter account to correct mistranslation words,and phrases in Arabic language which are:

(start a chat) translated to (بدء مباراة) which means (start a match), and the correct translation should be (بدء محادثة)

(warhorse) translated to (المستودع) means (warehouse), it should be (حصان الحرب)

(Deadeye) translated to (الاستهداف) which means (Targeting) , it should be (القناص)

(veteran) translated to (المحارب المتمرس) which means (experienced warrior) the correct one should be (المخضرم)

(themed) translated to (بطابع) which has no meaning, and it should be (منسقة)

(Received) translated to (تم استلام) there is a one word for that which is (المستلمة)

(delete read) translated to (حذف القراءة) with no sens, it should be (حذف المقروء)

(scope mode) translated to (وضع النطاق) which means (range mode) the correct translation should be (وضع المنظار)

hope some of you can get in touch with dev. team to correct those mistranslation.

[lunar current]

@solid wyvern

[vagrant onyx]

@tiny anchor what is this ?

[tiny anchor]

correction for some mistranslation phrases in arabic language. i sent it to official email a month ago with no respon.

[vagrant onyx]

@tiny anchor you have problem with english and Arabic ? Better use only english when you contact customer service , for more help join the pubg mobile mena

[tiny anchor]

i use english but there are some mistakes need to be corrected this mistranslation wont take time for example : (start a chat) translated to (بدء مباراة) which means (start a match), and the correct translation should be (بدء محادثة)

[vagrant onyx]

@tiny anchor are you playing the global english version ( you use this email to contact ? )

[e-mail]

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @tiny anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[solid wyvern]

@lunar current See this

[tiny anchor]

i contacted that email with no avial, only an auto-reply

[oak iron]

i am also a gamer pls support me my kd is 28 in pubg but i only have 8subscribers. My channel name is ART3MISTICAL GAMING

Anyone there?

[vagrant onyx]

@oak iron yes what is the issue ?

[oak iron]

i am also a gamer pls support me my kd is 28 in pubg but i only have 8subscribers. My channel name is ART3MISTICAL GAMING

I dont get views

[vagrant onyx]

@oak iron if you need support or finding teammate you are in the wrong channel use #activities

[vernal flume]

Am having this issue from yesterday night. Connection to server error. No problem with network.

@vagrant onyx

[lean crescent]

@vagrant onyx I am getting matched to other region players again and again

🙄 I was getting like 52-60 ms when I didn't do the patch then all of a sudden it went like 800-900

[vernal flume]

Please check. Am unable to load game

Anyone here to help?

[raven forum]

Please can fix this problem and with buggy also same thing happen .

[night cloak]

@vernal flume try clearing cache.. not data!! Only cache !!

@vernal flume Use cellular data.

[final loom]

#questions why in game support not working

After giving email address they are not replying any more

Wtf game

[thick topaz]

Y i can't see anniversary purchase event

After purchasing uc it's not there i can't access that event anymore

[final loom]

@night cloak when will bonus challenge will be open

@night cloak what about bonus reward redeem section

[coral maple]

Can anyone help with this please?

[toxic jackal]

Just leave the server and join again @coral maple

[coral maple]

Marketplace abuse? And I get a 10 years ban

@toxic jackal not working

[toxic jackal]

@coral maple leave and rejoin

[coral maple]

@toxic jackal not working

[woeful yoke]

Same problem @coral maple

[storm flume]

Please refer to this channel's pinned messages for further information, @final loom:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[coral maple]

@woeful yoke let me see

[night cloak]

@coral maple This server is for global version only. Kindly contact the given email for KRJP or other versions.

[coral maple]

@night cloak okay I understand but how does marketplace abuse get a 10 year ban

[night cloak]

@coral maple We don't know. There's no such thing in global version.

[coral maple]

What are the reasons that the global version give 10-year ? I know using third-party apps what else

[woeful yoke]

@coral maple oh sorry I have different issue

[coral maple]

@woeful yoke👌

[woeful yoke]

Mine is solved

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @coral maple. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[woeful yoke]

Just reboot ur phone

Try it

[agile wigeon]

How to get m416 orange skin in pubg globale ?

[night cloak]

@agile wigeon Keep checking the store and crates. I don't think it is available at the moment.

[coral maple]

@night cloak so one can get 10 y for refund?

[night cloak]

@coral maple Refund fraud, yes.

[agile wigeon]

It's possible ?

[night cloak]

@agile wigeon It could be available in future, you never know.

[coral maple]

@night cloak I requested a refund last year can I get ban this year for that?

[night cloak]

I just wanna thanks pubgm decision makers for removing almost 90% loot from payload and most of the scopes from Classic mode. I don't like to fight enemies anyways. Always wanted PUBGM to release looting simulator.

[topaz mirage]

Because of this bug. I lost 100 Uc.

[night cloak]

@coral maple You instantly within a month get ban for refund fraud in global version. It might be different in regional clients.

[torpid ermine]

@night cloakWhy is my pubg not death reply in mobile?

[night cloak]

@torpid ermine Enable balanced graphics and restart your game.

[torpid ermine]

Ok

[coral maple]

@night cloak okay thank you so much for helping at least I have an understanding I'm just waiting to hear from them I've spent a lot of money on this account I requested a refund for like $3 which I do deserve and I did receive now all of a sudden I have a 10y ban is there anywhere else I can get more information about this official pubg website?

[lapis flax]

Change my nickname to Verzehrer pls

[night cloak]

@coral maple You can read the Terms of Service here: https://www.pubgmobile.com/terms.html.

[lapis flax]

This getting annoying

Why can't change nickname this server

[night cloak]

Annoying indeed, done.

Is pubgm gonna add a trade system for the puzzle pieces so u can give duplicates to others or no?

[rose shuttle]

hi

OMG HELp

[night cloak]

@coral maple so why you asked for a refund?

[torpid ermine]

@night cloak thank you so much

[night cloak]

No worries, GG.

[rose shuttle]

.

Thx buddy

[coral maple]

@night cloak because I did not receive what I purchased after a few days then I did receive the refund in game it was not a refund I did actually received what I purchased but I first contacted them

[rose shuttle]

since u giving attention when is the event going to get fixed bcz its been 1 day fully

[night cloak]

@rose shuttle No ETA, mate.

[rose shuttle]

any fix that i can do ?

[night cloak]

@coral maple so you received refund as well as the item correct?

[sand path]

If you refund too much....

[coral maple]

No I just received what I purchased in game! no refunds back to my account

[sand path]

You will get banned

[night cloak]

@sand path that's stupidity if you're legit

[coral maple]

Bro I've spent over 5K now I get banned for $3

[sand path]

You can write an email

[lapis flax]

Nothing's stupid you agreed to tos they can ban you when they want to

[night cloak]

If that's the case contact the customer care by email

Please use #pubg-mobile for further discussion.

[coral maple]

@night cloak👌

[topaz mirage]

Anyone Help Me. RP supply voucher 100 UC doesn't worked for me. i didn’t received back 100
UC back

[rose shuttle]

it got fixed

the event

but on the tencent thing

the arcade games not working with keyboard

on the emulator

[ripe elbow]

i can't login
error code: 154140716
i try many wifi connections

[topaz mirage]

any admin can help me ?

[vestal garnet]

Graphics keep resetting after restart any solution ?

[silent vault]

I updated the game today (5mb) i log in through FB and I don’t have my account. I deleted the game nad installed again.Same thing.I play on Iphone Xs Max, newest iOS.

[night cloak]

@silent vault You probably logged into a different Facebook account in Safari,

@vestal garnet Report in #old

@ripe elbow Try using cellular data.

[gray gate]

Help I’m still getting muted for no reason every 2 days I get muted for 24 hrs

[night cloak]

@topaz mirage Where did you get the voucher?

[ripe elbow]

@vestal garnet Report in #old
@night cloak gameloop

[night cloak]

@gray gate Can you fill the form here: http://bit.ly/2TJgU92

[topaz mirage]

i bought Holi 2020 Bundle and got the Reward

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @ripe elbow.

[topaz mirage]

@topaz mirage Where did you get the voucher?
@night cloak i bought Holi 2020 Bundle and got the Reward

i bought Holi 2020 Bundle and got the voucher

[night cloak]

@topaz mirage You purchased the Elite Royale Pass, right?

[topaz mirage]

yes

[night cloak]

@topaz mirage Sounds like an error. Can you contact the customer service in-game?

[topaz mirage]

no one responding

[night cloak]

It can take some time. You can also email at [e-mail].

[topaz mirage]

ok thanks your information and support

[shut quiver]

Anyone here knows about bonus challenge? When it will be start again after update bonus challenge closed and i cant redeem my points anymore 😔

[silent vault]

@night cloak thank you it was the case 🙂

[topaz mirage]

Anyone here knows about bonus challenge? When it will be start again after update bonus challenge closed and i cant redeem my points anymore 😔
@shut quiver 1 week left

[silver musk]

please remove the anniversary celebration mode and arcade game from erangel.. because of that all players survives till last zone and from that the game becomes choppy and laggy due to rendering... the game becomes unplayable ...

[blazing saddle]

@silver musk Kindly use #old to send game-related bug reports and feedback.

[acoustic osprey]

How can I redeem this one

[blazing saddle]

It is currently unavailable, @acoustic osprey. Wait for it to be available again in the future.

[lunar vine]

Why is death replay available only on selected devices

[night cloak]

New update fixed issues to a bit ❤️

[lunar terrace]

Please help me

[storm willow]

Did you check settings/ basics @lunar vine

[night cloak]

Ace maybe u trying to do with vpn

Or is that global?

[lunar terrace]

Yeah that is Global ver

[night cloak]

Try logging same I'd into which ur account is sync in Google play

Sign in Kar lo phle phone me jis account se khel rahe ho ace

[lunar terrace]

Yeah Google Play only
Am not attached with Facebook

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[night cloak]

🦊

[storm willow]

@lunar terrace restart your device and try again

[night cloak]

I am not getting card - 1

My game is glitched with card - 9

That's rood u doesn't let me tell true information and say false to GUYZ

[lunar terrace]

@storm willow m trying all that thing

[storm willow]

@night cloak it is random not a glitch. You need to keep trying

[night cloak]

Ok

Ace just sign in with account which is connected to your pubg Account in your device

Im haveing trouble with achivment. Sharpshooter. I have killed 7-8 enemys all headshot. Not a bullet missed. All enemys were 60-150m away. I was platinum solo on eu server and that game was played on same server. Can you help me out? My nick is Unknown๛ ID 539781765

[lunar terrace]

@night cloak am trying all tht things bt Same errors show

[night cloak]

Ace dm

[toxic wadi]

When will bonus challenge come??

[night cloak]

Maybe after pmpl 👀

Ig

[halcyon hedge]

i got thia after 2mn uodate why

[night cloak]

Hax

[halcyon hedge]

@night cloak i didn't use any hxk

5594907873 its my id check status

[night cloak]

Just file claim and this kinda isn't allowed ig here

Saying various reasons after getting banned due to hax

@halcyon hedge check details and u will know the reason for ban

[halcyon hedge]

i click but no one here to tell mw why

@night cloak 8 checked

[night cloak]

Just file claim

[halcyon hedge]

ok @night cloak

[night cloak]

And describe your issue

[halcyon hedge]

@night cloak didn't help me

[night cloak]

Just wait for their reply

[storm willow]

Contact customer support in game

[halcyon hedge]

😩 😩 😩

[night cloak]

And I checked ur europe hax

👀

[halcyon hedge]

@storm willow i do

@night cloakwhat its means??

[night cloak]

U were playing Europe match with hax

That got u banned 👀

And u were claiming u got banned after 2mb update 👀

[halcyon hedge]

@night cloak i didn't use any type of hxk or any other app

[night cloak]

@storm willow promotion

[shrewd birch]

Please support me

Yes

[night cloak]

Anyone facing audio glitch...were u cant hear u r fri3nds ...before it happen in a match now it happens while u r talking and in the lobby any fix for that ?

[halcyon hedge]

@night cloak chexk my status mate if i paly with hack i win more and didn't spend money to buying pubg stuf

[night cloak]

for promotion I think I got mute when I promoted content

[storm willow]

@shrewd birch this isn’t place for advertising YT, you may apply for content creator role. Check links in #community-news

@halcyon hedge No one here have access to game backend data. Only customer deal with account Related issues. Please don’t bring in this issue again.Customer support is your only option

[shrewd birch]

Ya

[storm willow]

@shrewd birch Read #613267301243944960

[night cloak]

@shrewd birch 🤣 udk English,?

[shrewd birch]

Haaaaa

[tired fractal]

when is next crew challenge?

[storm willow]

@tired fractal It will be announced on social media/ ingame banner. No ETA as of now

[tired fractal]

hmm, alright cause i was wondering, the last one was in november and i like playing crew challenge :). thanks for the response

[lapis flax]

Why do bots do so much dmg now

Like every shot doing 20% of hp

[night cloak]

If someone doesn't log for how many days do they get the Return Event?

[spring void]

@shrewd birch stop

[night cloak]

@night cloak 7 days

And yes

[humble hinge]

Hey! I have informed about one issue some days ago and that hasn't fixed yet <@&639889499718942720>

[storm willow]

@humble hinge What was your issue? Please avoid tagging community team

[humble hinge]

I am a Competitive Player and I am not able to play matches Sir

[night cloak]

Op mind pinging community team

[humble hinge]

@storm willow I had issue about unable to enter in a match

[storm willow]

Most of the issues have been patched. Please read #news

[night cloak]

What does it show while entering?

🤔 I had the same doubt too

[storm willow]

Stuck on loading screen I guess

[humble hinge]

@storm willow Yeah!

And after some time it shows Match Server didn't respond everytime @night cloak

[storm willow]

Did you try today? Still have the same issue?

[night cloak]

New 2mb update fixed those issues ig,

Oh, RIP.

It fixed my lag and a lot more issues and a lot players issue 🙃, it still lags but a little less

[storm willow]

@humble hinge match server did not respond is mostly due to Unstable internet connection. Check your latency/ping.

[night cloak]

@storm willow proplays is using flags in his account name

Isn't that against discord Tos

[storm willow]

What ToS?

[night cloak]

Terms of Service

[storm willow]

You can Ask him directly in #discord. Make sure to read #613267301243944960 before you ask.

[night cloak]

@night cloak It is not against ToS. Please avoid believing in myths.

👀 promotion of country,religious through any mean is against ig @night cloak

@night cloak Again, there's no such thing.

[humble hinge]

@storm willow no sir my internet is strong enough and when my friend plays on same internet with me, He's match starts and my didn't starts

And I have post my issue in #old too.

Before Some days

[storm willow]

@humble hinge multiple connection on same Wifi?

[humble hinge]

@storm willow That time too and when I am only on my wifi that time too

[somber comet]

Hey what the heck is this man, I was having a great game, had to restart to fix your mic glitch problem and didn't got the enter match again

[humble hinge]

@somber comet Pubg is full of glitches

And glitches increases when new updates arrives

[somber comet]

@humble hinge had 12 kills in that match man

I am so tempted to throw my phone to the wall

[humble hinge]

@storm willow Now what to do Man?

[old beacon]

What is the problem

[night cloak]

Where to send a video of a hacker?

[old beacon]

??

[night cloak]

@old beacon you can’t text anymore lol

[old beacon]

But yy i did nothing

[night cloak]

The game started doing this

From last season

I dunno why maybe bad words lol

@old beacon maybe for abuse

[old beacon]

No bro not at alll

Just chate

[night cloak]

It’s ok it’s just chat

Ig someone said about this yesterday 🤔

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[olive lily]

Hi .. can anyone help me with my account .. when i go to purchase UC i can't it shows me an error says purchase failed due to security risks

[night cloak]

Need help

@olive lily Try again later. If it persists, contact customer support in-game.

[olive lily]

@night cloak it's been a weeek

[night cloak]

Then do the latter.

[vagrant onyx]

@night cloak what is it ?

[olive lily]

Contacted both google play and pubg support

No one could help me

[night cloak]

Wait for their reply.

If we jump from higher location in any map before 0.17 update players die directly in solo but now 20 hp remains is this any glitch or new change? @night cloak

[olive lily]

@night cloak can you help with my issue ?

[trail swift]

Hello discord helper

[night cloak]

@olive lily you can buy uc from midasbuy

@night cloak It's still the same. And player only dies when it's really a tall building. For short to medium, it is not concerning.

[old beacon]

@night cloak the chat is gng on bro

[olive lily]

@night cloak i have money in my google play account

[old beacon]

From my side

[trail swift]

I Want to know how to get my clan leadership back i make some one else and he don't give me back now.

[night cloak]

@olive lily in this case only Google play team help you

@trail swift There's no way if the current leader don't pass it to you.

[trail swift]

@night cloak he is not giving back my leadership

@night cloakin game support will help me ?

[night cloak]

@trail swift No. It's his clan now, not yours. You are welcome to stay as your current position or leave the clan.

[trail swift]

Ok thank you @night cloak

[night cloak]

@old beacon bro ????

[trail swift]

@night cloak is there any plateform to sell pubg clan with security ?

[night cloak]

:)) i want toyal pass 😭

@trail swift It is against Terms of Service to sell/trade/giveaway in-game stuff. Please don't do that.

Baby shark are you the hacker in fpp Middle East :C

@night cloak Royale Pass is free for everyone! And, no.

@night cloak it’s not free 😭

It is free.

@night cloak i know ur not lol

I don’t have one

🤪🤪🤪

Just tap on the Royale Pass icon on the right center of your lobby screen and complete the missions to get rewards.

🧐🧐🧐 you will not get the royal pass like this

It’s free if someone gift it for y

[short salmon]

can anyone solve emulator queries>

[night cloak]

No, that's Elite* Royale Pass and Elite Plus* Royale pass which are paid. The main Royale Pass is free for everyone, who don't have money to purchase.

[short salmon]

*?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @short salmon.

[night cloak]

Follow the bot.

Lol

I will get it as a gift

I know i’ve paying money since 2nd season

@night cloak Use #pubg-mobile please.

And because this game robbed my money and didn’t give me m4 or scarl i would never pay anymore

Bye 👋

[night cloak]

@night cloak do players get banned if they team up in solo classic?

Bc they teaming up in solo

Hello everyone can some help me in my issu

Hax

File claim

@waxen jacinth is ur eyes ok?

🤣

I didn’t make jailbreak for my phone or used any type of hax!

🤣 file claim 🤣

Yep

U can check details for more

[lavish cedar]

Hen is crew challenge registration

When is crew challenge registration

[night cloak]

clearly says if it detects any kind of hax u will get banned permanently regardless how much u spent 🙏in game @night cloak

Make a new account and play fair game or wait for the time being

U can file claim if u think that's unfair

It’s my third account
Seriously!

🤣 3 account hax op

Stop using hax Dude

[onyx cairn]

You can have unrelated conversations in #chat @waxen jacinth @night cloak

[coral raven]

@night cloak you are game developer or anything mods can do work

[night cloak]

@onyx cairn i haven't done any unrelated

[supple ore]

third account? hmmmm

[onyx cairn]

@night cloak ^^^

[night cloak]

I just said file claim and said what he can do...

What happened

Stop conversation here. You can chat in #pubg-mobile.

[onyx cairn]

When is crew challenge registration
@lavish cedar - Will be opened, soon. Watch out for any announcements in game.

[clever wharf]

I have many duplicated puzzle pieces.. What can i do with this?

[onyx cairn]

Bc they teaming up in solo
@night cloak - report them in game, the merit system takes action immediately.

[night cloak]

Where can we give feedback?

For pubgm?

[coral raven]

@night cloak not anywhere even if you mail them its managed by discord admins

[stiff wing]

What is this. I am not violate any guidelines. But why got this... Please Help...

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @stiff wing

[mental dove]

I was waiting for 20 seconds but nothing appear😬

[storm willow]

@night cloak in #old

[night cloak]

Not bug dude

Like general

In game doesn't allow it sends auto response

[storm willow]

It’s for both feedback and bug, That will reach developers

[trail swift]

@night cloakok

[storm willow]

@clever wharf you can collect 1-10 and use it on 2nd anniversary event

[trail swift]

@night cloakok

[upbeat schooner]

Hi

I have problems with my account I need help

Please answer me

I did not break the rules

[polar marsh]

@upbeat schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ripe elbow]

error code gameloop 154140716
any fix?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @ripe elbow.

[vagrant onyx]

@ripe elbow type in #emulator-support

[quasi matrix]

??

Why this?

[night cloak]

i need my account back please

[ripe elbow]

@ripe elbow type in #emulator-support
@vagrant onyx i don't know how do it

[quasi matrix]

What is this

[storm flume]

Please refer to subpoint #2.12 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

read the message bot @night cloak @ripe elbow

[quasi matrix]

@vagrant onyx can u see my ss

[vagrant onyx]

@quasi matrix yes check your wifi connection

[minor stump]

My pubg game stopped

[quasi matrix]

@vagrant onyx my connection is fineee

[vagrant onyx]

@minor stump did you sit the game above age 18 ?
are you 18 or older ?

[minor stump]

As my age is more than 18 years

[vagrant onyx]

@quasi matrix you still having this issue ? Can you try to log out than re log in

[minor stump]

Yes I did that but still I having the issue

Logging in

[vagrant onyx]

@minor stump you can you provide screen shoot maybe in the age on settings

[quasi matrix]

@vagrant onyx how can i log out if i cant even enter the game

I tried using the guest still same prob

[vagrant onyx]

If its say yes that mean its fine
if its say no than you might face this @minor stump

[quasi matrix]

Also tried FB

[night cloak]

@octopuso211 you might turn off the age restriction

[minor stump]

Ok but till the time I am unable to login how do I do that

[night cloak]

Selected under 18

@minor stump maybe tomorrow

[minor stump]

Ok

[vagrant onyx]

@minor stump you wont be able to do that i guess you have to wait about 1 month or more

[minor stump]

Ok

[quasi matrix]

@vagrant onyx can i help me

[night cloak]

@quasi matrix??

You gotta ask the problem or else we can't help you

[quasi matrix]

Scroll up

[night cloak]

Can u just quote it @quasi matrix

[quasi matrix]

Forget it

K.....

[night cloak]

@vagrant onyx you can share spon location of 2 anniversary cake location ? I.e most propibal location?

One on miltry base

[vagrant onyx]

@night cloak might see that

[quasi matrix]

@vagrant onyx thx it orked

Worked*

[minor stump]

I am unable to find other option in pubg mobile

[night cloak]

@vagrant onyx ?

One on miltry base
@night cloak

@night cloak ok .
Another?

Don't know

Just explore

And use #pubg-mobile for these kinda questions

[vagrant onyx]

@minor stump that not the one scroll down till you see the opening called Other

[night cloak]

That's a kr version right @minor stump

[minor stump]

Yes I open the setting option

There i am not able to see other option

Now I tried opening pubg I can login after 3min

[vagrant onyx]

@minor stump scroll down from here

[minor stump]

Yes I am unable to find other option after getting new update

[vagrant onyx]

@minor stump can you provide video when you scroll down ?

[minor stump]

Ok let me try logging in once again

[vagrant onyx]

Are you sure its not there ?

[minor stump]

Yes the time I download pubg mobile in season 11 I didn't get the option to change health settings

It never ased me about the age

Know I started getting the error checked in you tube found some details to change health settings but I am unable to find other options

If you want once again I will login in pubg mobile and sent you the screen shot

[vagrant onyx]

@minor stump no thats fine

[minor stump]

Do you want me to update once again

I will do that

[ripe basin]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ripe basin. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@ripe basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hey, any update on PMPL SOUTH ASIA online event?

A very unfair tournaments is gonna happen in PMPL SOUTH ASIA and I am very dissatisfied with the management teams as well... Indian teams will play at 20 pings and Nepali teams at 200+ms for the online PMPL... What a fair tournament, right? Well, they're just gonna start the PMPL online and Nepali teams will already be on disadvantage with high pings compared to what Indian and Bangladeshi teams get... Needlessly to say, this will be a very unfair tournaments...so fair the management has been very immature by eliminating one team and bringing in the other teams and eliminating it again... It's like they're playing with people's feelings...
Just a reminder to the Tencent Gaming community that such kind of unfair tournaments are really unacceptable.

@onyx cairn hope this message gets deployed to the higher ups.

[sly hatch]

Can i play game using VPN? Is it safe?

[potent coral]

Anyone know why I keep getting kicked out mid game with the message “we have terminated your connection because of a data error with your client” ???

[onyx cairn]

The health and safety of our players and staff are our first priority. Hence, we have decided to convert the PUBG MOBILE Pro League South Asia 2020 to online event due to unforeseen circumstances related to the Coronavirus (COVID-19) outbreak.
The event will start from March 19th without our fan and audience presence as we take the well-being of our staff and players, as well as the public health very seriously. Fans and audience could enjoy the game via our live streaming platform [youtube.com/PUBGMOBILEEsports]. We adhere to all the guidance and recommended precautionary measures as we continue to welcome you to enjoy PUBG MOBILE.
@night cloak

[sly hatch]

@onyx cairn Can i play game using VPN? Is it safe?

[onyx cairn]

@sly hatch using VPN is not recommended.

@potent coral
Kindly check your Internet connection, switch networks and check again.

[potent coral]

I was using data, never have had issues with it before

But thank you! Will try

Lol no matter what I try it still won’t work

I’ve been on this game since nearly day 1 and have never had this issue once

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @potent coral

[urban osprey]

pls help me

[peak magnet]

Hey I need help

[urban osprey]

PLSSS

[dusty patio]

I neef help

[urban osprey]

HELPP MEE

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @urban osprey @dusty patio. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello

i need help Pls

@onyx cairn I know health safety is the first and most concerned and it must be... But the fact that Nepali teams (pings over 100) will play from Nepal with high pings compared to Indian and Bangladeshi teams (ping of 20/40) doesn't sit well as a fair tournaments...you know right...if it ain't fair...it won't be a good tournaments for Nepali fans at home

[potent coral]

@storm willow my date& time are already on auto

[peak magnet]

Please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @peak magnet. Remember to read through #faq before asking questions in the support channels.

[eternal arrow]

What The Heck Going I Am Asking A Question Since 3 Days No Reply From Pubg Support 😑😑😒😒 I Asked When Will Crew Challenge Start

[polar marsh]

@urban osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[potent coral]

Stop spamming please help me and actually state your question Jesus dude, I’m trying to get help and can’t because of all of you

[night cloak]

I bought uc from this site but lost all of my uc i need help @polar marsh

[storm willow]

@eternal arrow it will be Announced in side game.you can also keep an eye on #601435356704800778 Or #news

[night cloak]

Stop reposting the same pic @night cloak

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/672056938451697664 @night cloak

[quasi oxide]

Can someone tell me how long want wait for recover my account

[night cloak]

@storm willow what ?!

[polar marsh]

@peak magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Read that link @night cloak

@quasi oxide wait until they respond. No other way.

[polar marsh]

@dusty patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Customer service will reach you when things are processed

[potent coral]

Storm, so if my date/time is set to auto already, what may you say is causing me to get booted from every single game? I can’t even log in now fully without getting booted by the “we have terminated your connection blah blah”

[storm willow]

@potent coral make sure you are on stock OS. Do not use rooted/jailbroken device. Try reinstalling the application, if problem persist After following all the above then contact customer support Ingame

[potent coral]

Love how games won’t allow you to use a jailbroken device even without any plug-ins lmao. Last time i checked I paid the $1200 for this phone and can do what I please

[gritty spade]

What’s going on with the game I queue for a normal match and it switches me to arcade while searching for a game then I try to get arcade and it switches it to normal match

[night cloak]

@storm willow thanks
i know i cannot get back my uc lol

[storm willow]

@potent coral The thing is we don’t check compatibility for jailbroken OS.

We provide support only for stock OS. You may restore to stock os.

[potent coral]

Not for a video game man 💀💀

Oh yeah I forgot you can’t curse on this server either 😂 heaven forbid a cuss word

[night cloak]

[round spear]

My ping started being really high after the update

Before the small update today my ping was between 25 to 60

[potent coral]

Because it’s broke, the whole game lmao

[pine scaffold]

hay now idont have report in report mune

im report @ 20 hack

2

3

all is emtey way ?

[night cloak]

Hi

[neat lotus]

I think COLOURFUL style looks a bit different after 0.17 update!? Am I the only one who noticed?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Pan

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

I want to help.

@night cloak [e-mail].

@night cloak thanks

[naive steppe]

Hello may i know how to view season recap for s11?

[balmy sun]

Fix the screen freezing, please!

[naive steppe]

I camt find it anymore

[night cloak]

How can I finish this mission? There isn't any pickup mode

and seriously the game error crash was not resolved ?? The Developers are kidding, it can only be a week with the game like this, my God, this game deserves to go bankrupt no one else spends UC Don't buy anything else until they solve all the mistakes.

now an administrator or moderator does not appear to answer us players to find out how long this will last.

[umbral barn]

Any modaretor plz tell me how I redeem my bonus reward uc no redemption available over 1 week

[sand path]

Wait for it to come back if it does. @night cloak

Not here @night cloak

[velvet vault]

What's up with the servers? I'm getting matched with cross server all the time. We all are playing from India

[night cloak]

@somber solstice
administrators? can someone answer me if the error will be resolved soon or how much longer will it take? it's been 2 weeks since i got this error from joog crashing and having to close it open again not being able to play 2 depart without this happening, Impossible to Play PUBG MOBILE

@naive steppe;
• Click on "Season 12" on the bottom left.
• Go to "Profile" below the rank and click it.

[lean crescent]

What's up with the servers? I'm getting matched with cross server all the time. We all are playing from India
@velvet vault Exactly the same for me🙄

[wary needle]

@night cloakgame crash Pubg ka Naya glitch ki taraha hogaya bc

[lean crescent]

After the patch my ping is like 700-800 while before the patch it was like 50-80

[night cloak]

@night cloak administrators? can someone answer me if the error will be resolved soon or how much longer will it take? it's been 2 weeks since i got this error from joog crashing and having to close it open again not being able to play 2 depart without this happening, Impossible to Play PUBG MOBILE

[lean crescent]

Secondly game freezes sometimes😔

[night cloak]

If you're facing about game crash, just follow this step below, @night cloak;

[wary needle]

@night cloakbro it doesn't matter they only bring dress and eat our money

[storm flume]

Please do not use any other language aside from English in this channel, @wary needle. Refer to #613267301243944960 for language channels.

[wary needle]

@night cloakthat didn't work BTW madam

@night cloaki have reported this issue before 1 week no development seen

[night cloak]

What do you mean by "Cross Servers", @velvet vault?

[wary needle]

Madam it's very sad when enemies appear in front of you and your game crashes @night cloak

No reply lol @night cloak

[night cloak]

@night cloak;
Your mission is pick up bonus crates and health crates. These crates will keep you alive and increase your power significantly. Health crates will be spawned on top of the 4 ramps at four corners of the map. You can check your minimap to see if they are spawned yet.

[lean crescent]

🙄 Usually while playing from India we get matched with Indians and get a decent ping but after the patch it is like I am getting matched with players people on Indo Server it happened like 4-5 matches continuosly . Earlier I thought it would be due to unavailability of players but it came out that most of the times I was getting matched in other servers and the ping was like 200-300 @night cloak

[velvet vault]

It's unplayable now with high ping. Before the match the ping is like 30-40. Once in matvh it goes to 300+. And by cross server I mean I am being matched with players from other countries @night cloak

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723 @velvet vault

[severe gulch]

Guys the 2nd anniversary puzzle is a troll

[wary needle]

@night cloakcan I get something in reply for my problem

[lean crescent]

@storm willow🙄 But it wasn't a issue before the patch

[severe gulch]

@wary needle wata thee problem?

[wary needle]

@severe gulchgame crash

[severe gulch]

Ah

Das a glitch happens to everyone

[wary needle]

@severe gulchit isn't a glitch

🤦🏻‍♂️

[severe gulch]

Ye it is #thats how the mafia works

[storm willow]

@lean crescent that pinned message was written few months ago, people been getting matched other countries, our staffs interacted directly with Tencent. You have the answers there

[severe gulch]

Hello, ive got a problem with the 2nd anniversary puzzle

Can somebody help me with that?

[wary needle]

@severe gulchits solved

[unborn steppe]

When will arctic mode be available ?

[storm willow]

@severe gulch what the issue?

[wary needle]

@storm willowgame crash issue solve it

[severe gulch]

@storm willow emm it seems that ive got every piece of puzzle beside n1 and its weird bec. Ive got 39x n9 and 18x n2 and so on

[storm willow]

repair the app, most of issue has been fixed

[lean crescent]

@lean crescent that pinned message was written few months ago, people been getting matched other countries, our staffs interacted directly with Tencent. You have the answers there
@storm willow 🤷‍♂️ I don't get what you meant by this

[wary needle]

@storm willownope not working

[storm willow]

@lean crescent I mean that, this issue prevails even before the update. It’s the problem with Your ISP, and not with the update

[severe gulch]

@storm willow help?

[lean crescent]

@storm willow But it was fine before this patch bro 🤷‍♂️ how can I blame my ISP

[storm willow]

@lean crescent post in #old or contact ingame customer support

[lean crescent]

😂 You could have said that earlier @storm willow

[wary needle]

@storm willowbro clarify one point

[severe gulch]

@storm willow can ye help me or not?

[unborn steppe]

Anyone know when will arctic mode be out ?

[storm willow]

@lean crescent few had the same issue including me, and resetting IP worked. So I have to give you that instructions

[wary needle]

@storm willowingame customer support gives some faq answer and closes conversation , can't contact customer service directly then why that option is kept to contact just keep faq section lol @storm willow

[severe gulch]

@unborn steppe ull get it in a prize event

[lean crescent]

🙂 Ok

[unborn steppe]

And how’s that like when

[storm willow]

@unborn steppe no ETA, keep an eye on social media and #news

[night cloak]

@night cloak bonus crates and health crates are not counted as Point Crates, Point Crates are in the road rage pickup mode, but when will the mode return?

[unborn steppe]

Ooh ok thanks

[severe gulch]

Ill show u a pic in dm @unborn steppe

[storm willow]

@severe gulch you can’t open event?

[unborn steppe]

Okk

[severe gulch]

@storm willow nah i cant get the n1 piece

[wary needle]

@severe gulchbro that's pubg mechanism

[storm willow]

Post screenshot here

[severe gulch]

Ok

[wary needle]

@storm willowcan I get reply??

[storm willow]

@wary needle wait please I will scroll up look for your message, I’m lost lol

Game crash right?

[wary needle]

@storm willowya

[storm willow]

what device and RAM you have?

[wary needle]

Can't contact customer care

@storm willow3gb ram
Asus Zenfone 3

I have said this 1000 times I guess lul

[severe gulch]

@storm willow

[storm willow]

Does your device have enough free space ?

[wary needle]

@storm willowyup 5gb phone storage free

[severe gulch]

@wary needle das kinda low xd

[storm willow]

@severe gulch you have to keep searching! There is nothing wrong with the game

[severe gulch]

@storm willow in wich machine can i get n1?

[wary needle]

@severe gulchluck ☝️

[severe gulch]

Hahhaha

[storm willow]

@severe gulch there is nothing fixed you need to keep searching. Random

@wary needle try clear cache, restart device before opening PUBG app.

[night cloak]

naber minnoşlar

[wary needle]

@storm willoweverything done and dusted

[storm willow]

close background running apps and see I that helps

[wary needle]

Am not only one many facing it

@storm willowi don't keep any background app

[severe gulch]

@storm willow in wich machine can i find n1 because i get the puzzle only from the pink one

[storm willow]

@wary needle no cards on my pocket. You need to post it in #old and let the developers know about it. Add device info and video clip of necessary.

[wary needle]

@storm willowbro that also done😂

[storm willow]

@severe gulch already replied. It’s all luck and random. Keep searching

[wary needle]

Lol

[severe gulch]

So all machines can give u puzzles? @storm willow

[storm willow]

@wary needle there is nothing we could do about it, other than just waiting for dev to fix.

[severe gulch]

Yes or no question

[wary needle]

@storm willowoh Bhai maro muje maro

[storm flume]

Please do not use any other language aside from English in this channel, @wary needle. Refer to #613267301243944960 for language channels.

[wary needle]

Lol😂

Am sorry what can I do this is my situation

[storm willow]

@severe gulch there is no - yes or No answer for it. Some machine does and some others don’t, it’s all part of the event keep looking for it.

[wary needle]

Playing from s1 and getting this problem after this update

[severe gulch]

@wary needle das ficked up

[wary needle]

Yup buddy

[storm willow]

@wary needle I understand you situation, we Discord staffs can provide only limited help. We are not tencent employees, so dev needs to fix your issue

[wary needle]

@storm willowyup I can understand

[severe gulch]

@wary needle cringe

[wary needle]

@storm willowdo u play pubg🤔 didn't you face this issue

[storm willow]

@wary needle das ficked up
@severe gulch donot bypass filter, read guidelines

@wary needle i had the issue, but after the patch it’s better.

[wary needle]

@storm willowoki sir

[storm willow]

I rarely get crash, but had freeze issue before the patch. Now all normal.

@wary needle you may try fresh install, if possible

[wary needle]

@storm willowyup will try it I also have freezing issue

Installing takes many gbs

😶

[storm willow]

yes, but worth trying

[wary needle]

Yup sure thanks buddy @storm willow

We can play pubg together sometime I guess BTW thanks for responding @storm willow

[storm willow]

You’re welcome @wary needle

[jovial wolf]

sound glitch still not fixed yet while i start shooting the right side of the headphone just stop giving sound and no its not my headphone issue i have played various music and it works fine

968 ping? Why?

[storm willow]

@jovial wolf try repairing the client. If you still have problem after repairing post in #old

@jovial wolf ISP issue, change your ISP or upgrade your internet package with less latency/ ping

[jovial wolf]

wow i have formatted my device for this stupid glitch thinking its my device but still after reinstalling the problem continues

was so happy today morning about the patch but should i had known better ofcourse they are TENCENT

@storm willow YouTube play at 1080p😂

[storm willow]

@jovial wolf there is difference between speed and ping. Even 100mbps connection can have poor ping

[jovial wolf]

@storm willow what should I do?

[storm willow]

Contact your ISP and inform the issue

[night cloak]

@jovial wolf try "repair client" in login menu

[storm willow]

Yup^ already informed

[night cloak]

Device format has nothing to do with the game

[jovial wolf]

@storm willow ok I will try

@night cloak repairing didn't helped dine it several times

[night cloak]

@jovial wolfpost the issue in #old and mention your device name.

[jovial wolf]

ok i did but i had it mention 5 days ago in that channel already and its no help

[night cloak]

Sorry if i can't be of any help, but i can ping an experienced staff member to check your problem. @jovial wolf

[dawn vessel]

Report link

[jovial wolf]

sure i would be thankful

[night cloak]

@light trout can u look out for the problem of this user @jovial wolf.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dawn vessel]

This singles play in alliances

Is anyone in the customer service helping me?

[storm flume]

You can contact the customer service via the game settings, @dawn vessel. Refer to subpoint 5.3 in #faq for further instructions.

[severe gulch]

Das not pubg those are people xd

[dawn vessel]

Because of hacking and alliance, I cannot reach 20th place, and there is no strong control by the game

Providing an in-game reporting does nothing at all

[storm flume]

Hello, @dawn vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dawn vessel]

We have already come to report many people who are still in first place in the classification

[night cloak]

What’s the first file base.pak?

1.26 GB

@night cloak main apk for the game

[fallen scroll]

It's the main file for the game to run

[night cloak]

Yes