questions

[compact zodiac]

1 year gone to option @night cloak

[night cloak]

@compact zodiac It's a monthly subscription service. Can you provide a screenshot?

@compact zodiac If you made a refund from Google/Apple/bank, it is the reason.

[compact zodiac]

No, I did not do anything, how long will the option come @night cloak

[night cloak]

@compact zodiac It is there for me. Can you share a screenshot of your purchase history (the last time you paid the subscription fee). Make sure to cover private information.

[compact zodiac]

@night cloak

@night cloak

[chilly bough]

[night cloak]

@compact zodiac Not the purchase receipt. The purchase history. Can be found in Play store > account > purchase history.

[chilly bough]

[night cloak]

@chilly bough Aloha! How can I help you?

[compact zodiac]

ok wait sending @night cloak

[gloomy oar]

Attachments never showed in the second weapon in Arena after the update, is that on purpose ?

Also facing problem will black background of the lobby

[compact zodiac]

I can't able to my history @hope#1234

I can't able to my history @night cloak

[night cloak]

@compact zodiac You cannot find it?

[compact zodiac]

No sir @night cloak

[night cloak]

@compact zodiac Open an app named Play Store, go to the menu by swiping from left to right, tap on account and then tap on purchase history from the top right.

@gloomy oar Can you report in #old? Make sure to include as much details as possible and the info of the device you're playing with.

[gloomy oar]

Ok @night cloak

[surreal fractal]

@night cloak s12 starting date?

[night cloak]

@surreal fractal Tomorrow.

[compact zodiac]

what is this iam getting again and again

@vital sluice @neon patio @light trout

[night cloak]

For using bad language in game

[compact zodiac]

Iam not using any types of bad languages @night cloak

[jade nest]

Same I got it yesterday...ihave been getting this for 3 days regular now

[light trout]

@compact zodiac Please contact the in-game customer service regarding that. They are most likely to be able to help you.

[compact zodiac]

Ok @light trout

Nothing happend I contact In game customer @light trout

[light trout]

Please note that it might take a few days for them to reply you depending upon the number of players who contacted them, @compact zodiac.

[compact zodiac]

Sir Iam Getting This Again And Again In my game Iam sending Meassage To My friend in match so iam getiing this You have been muted For Violating The Rules But Iam Not using Any Type Of Bad Languages.

[novel shadow]

Why for that i have very good ping in Asia

@spring void oy madad kr

Still i have issue in Match Making

[umbral fractal]

Hi i have a problem my account linked only with Facebook only

I want to link it with gmail or Twitter too but i can't why??

[spring void]

@novel shadow just checked, I am also facing same issue seems to be related to ISP. You can also post in #old anx try again at later time

@umbral fractal was it linked to gamecenter before?

Or did you revoke access to any social media account?

[umbral fractal]

Maybe gamecenter when i was have iPhone but now i don't have

[night cloak]

What time do season tier resets

[main peak]

i can't enter into match

[finite timber]

i want know know all this shits proplems in game after this new update when pubg mobile will fix it i cant playing once game lol

[woven stump]

I want this outfit

[night cloak]

my friends social account (which was linked with pubg) got hacked first. now when she recovered it, she tried logging in but she was banned from pubg.

what can she do now?

Unfortunately, according to PUBGM TOS, when a PUBGM account gets suspended because of malicious activity, it cannot be recovered back regardless of who was using that account, it's the responsibility of the user to keep their account safe, @night cloak.

@woven stump, suggest it in #old.

[woven stump]

@night cloak it's not bugs

[night cloak]

@woven stump, the channel name is "feedback-bugs"

[woven stump]

Oof

[night cloak]

@finite timber, the hotfixes were deployed once concerning various issues, please report all the problems you're still facing in #old.

Do not forget to mention the device and the region information too.

@main peak, if it happens again, please enable airplane mode on your device for 10 seconds and then turn it off, let the network refresh and it should connect. If it still doesn't work, and the problem occurs again, try changing your networks from wifi to mobile data and vice versa.

Also, please logout and use the repair client option from the login screen, it should fix most of the errors.

[polar marsh]

@vestal python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome olive]

Plz start the system of unlinking ur account

[main peak]

@night cloak its come on emulator

[hardy jasper]

Why my account gets a timeout/ Bän of 10 minutes when I switch devices? Please help.

[night cloak]

@main peak, please go to #613267301243944960 and react on this 🇪 emoji, it will give access to the #emulator-support channel, you'll receive support for your emulator related problems there.

[hardy jasper]

Even my other discord account also got bannëd for reporting an issue?

Even after spending 1000$ + The support is really Terrible. Just for reporting an issue they bän your account.

[finite timber]

pleas fixes this proplem of the game i can not playing once 😦

[night cloak]

I can understand, just make sure you make a detailed report in #old and it'll be reported to devs.

@hardy jasper, what do you mean? Your discord account gets 10 mins ban for reporting a PUBGM issue?

[spare wing]

Hi !

I am not able to get back into the match if I get disconnected during the game . It shows you were killed but I am in game with friends. Respond back plz!

[night cloak]

unable to enter in any match & also no voice

How the returner even work lol, the code yeah go to the account that's been off for long time

Then wot

[nimble junco]

umm i dont have permission for clan recruitment please check it

[bold siren]

You need to get level 10 for that, @nimble junco. You can use #discord for discord related questions.

[nimble junco]

ok thx @bold siren

[unborn steppe]

What is this for ? And how do you get that verified thing ?

[hardy jasper]

No My Pubgm account gets bän of 10mins for switching devices.
And when I reported the issue my discord account got bannëd from this server. @night cloak

[sick shale]

@unborn steppe

[subtle gazelle]

@night cloak is there will hotfix update regarding these bugs

[unborn steppe]

So it’s only crew thing ok thanks :))

[subtle gazelle]

When there will be hotfix update regarding these bugs??

[night cloak]

Tier protection card also wasted

[clever wharf]

When will new season start?

[vagrant onyx]

@clever wharf tomorrow

9/3/2020

[clever wharf]

Ok thnx

[finite timber]

@vagrant onyx pleas fixes this proplem of the game i can not playing once 😦

[storm willow]

@finite timber feedback goes in #old

[subtle gazelle]

@storm willow will there be a hotfix update soon

[storm kindle]

what is this ?

for 10 minutes giving ban

@unkempt crescentrs

<@&639889499718942720>

[polar marsh]

@uneven token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fossil cape]

So I was with my clan on vikendi last night, got in the buggy car, drove out of the compound and bumped in to a tree, the car dug in to the ground and 2 seconds later blew up. Me and my squad died. Got back to lobby, and my merit is at 40. I can't even play with anyone any more. Like what???? What do I do now?

[polar marsh]

@heavy lake:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk bone]

How could I get unlimited room card access
I manage rooms for a tournament organising server.

@night cloak @neon patio

<@&639889499718942720>

[fossil cape]

@stiff ginkgo they didn't report it. They all told me actually. I made sure.

[stiff ginkgo]

@fossil cape doesn't happens that way 😮

[fossil cape]

I've played with all of them for the past 3 years. I know then very well

[stiff ginkgo]

I kiled 2 my frnds with nade (with one enemy)XD
They got killed
No merit loss they didn't report me

Try to gain merit to be safe :)

[fossil cape]

That's the thing. The bug dropped my merit. Not me. I don't even know how to gain it, I only play squads, and now I can't do that anymore.

[graceful otter]

@Storm Breaker#3280 @Storm Breaker#3280

@vagrant onyx @vagrant onyx

[civic surge]

@fossil cape play solo and increase merit upto minimum 60 to play in squad

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @graceful otter. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@silk bone you can get room CArds from shop/clan shop

[silk bone]

@storm willow
Some apps have unlimited room card access for free
I need that

[storm willow]

@fossil cape you merit gets deducted only if your squad people report you

[silk bone]

Also maybe they have a modified pubg version for doing so

[storm willow]

@silk bone there is no such things

[silk bone]

There are sir

Just search an ID

GamerzAREA

[storm willow]

Proof sir? Please post video

[silk bone]

Search this ID

It plays on another version than global

And it makes unlimited room crds daily for organizing TOURNAMENTS

@storm willow

[storm willow]

there is no such things on global version. And I hope there won’t be anything on other versions

[silk bone]

LoL don't believe

[acoustic spruce]

Why am i getting muted in-game

[silk bone]

🤣 🤣
U don't know bout it maybe

[storm willow]

We do support only global client @silk bone

[silk bone]

How can I contact Tencent official @storm willow

Many ppl have unlimited room card access on global version too

[onyx cairn]

Not many people have it and not more will get them.

[languid veldt]

Can i find arabic support?

[carmine apex]

Whats wrong please help me im not cheating i dont do anything my account is korea ver

[silk bone]

Not many people have it and not more will get them.
@onyx cairn Some have for truth
I know it for sure

[fossil cape]

@storm willow like I said, none of them reported me. And it's not my fault for the bug that killed me and my squad so why should I be punished?

[graceful otter]

@Y̷o̷r̷e̷╠✎S̷a̷f̷e̷ V̷R̷T̷ ツ#9805 @Y̷o̷r̷e̷╠✎S̷a̷f̷e̷ V̷R̷T̷ ツ#9805 @onyx cairn @onyx cairn @onyx cairn

[storm willow]

@fossil cape you may need to contact customer support also check your merit log. You will know the points deducted time line

[onyx cairn]

@silk bone some are not many. You can ask for partnership to get limited room cards if you will get accepted.

[fossil cape]

@storm willow ok I will

[silk bone]

@onyx cairn where to ask for partnership

[storm willow]

@graceful otter please state your issue !

[onyx cairn]

And if they say having unlimited, these are just lies.

[e-mail]

[agile wigeon]

how to get skins?

[silk bone]

@onyx cairn they have for limited time!

But they are organising those tournaments from past 6 months

[onyx cairn]

You can use #pubg-mobile for further discussions.

[carmine apex]

Hey guys anyone dm for 1 min please?

[night cloak]

Does anyone know what I do with these, and where I go to use them?

[storm willow]

@night cloak you can redeem time limited items from event section

Have a look at those event section in game

[night cloak]

Thank you, I will do that

[dusty breach]

Tomorrow s12 open?

[storm willow]

@agile wigeon via crates and events

[storm flume]

Please refer to this channel's pinned messages for further information, @dusty breach:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[acoustic spruce]

?

[dusty breach]

Thank you

[acoustic spruce]

Help?

[agile wigeon]

@Storm Breaker faster?

[storm willow]

@agile wigeon what do you mean?

@acoustic spruce what’s the issue ?

[acoustic spruce]

This message keeps popping up

What did i do wrong?

[storm willow]

You got reported for foul language in chat I guess

[acoustic spruce]

Wait

I talk to my teammates via voice chat

[lusty kite]

When bonus challenge unlock ? Any one know

[acoustic spruce]

That too in proper manner no swearing nothing

[storm willow]

Please contact customer for further concerns. They will clear your doubts

[acoustic spruce]

Ok

In game customer care?

[storm willow]

@acoustic spruce yes

[acoustic spruce]

Ok thank you

[storm willow]

@lusty kite soon.. no ETa

@acoustic spruce you’re welcome

[storm kindle]

@acoustic spruce bro it happens with me in chinese version same is happening now

[lusty kite]

@storm willow i want purchase rp , i play lots of maches for 600 uc

[storm kindle]

donot use the all chat and donot use the recruitment section in all chat @acoustic spruce

[storm willow]

@heavy lake teaming up with hacker regularly will get penalised, with tier rest to bronze. Continuing to teaming up with Cheater will result in permanent ban. Contact customer support for further concern.

@lusty kite we still got time for next season to end, hope they will be opened soon. We can’t give any ETA

[lusty kite]

@storm willow ok bro ,and thaks for replay

@storm willow i am not able to message in discord from my main id can you help ?

[storm willow]

Contact moderators. Use #discord channel

[lusty kite]

@storm willowok

[near glen]

What happened to the game why it's kip crashing 😖

Anyone can tell me is it going to be Fixt tomorrow because I need to rank up early 😩 😫

[vagrant onyx]

@graceful otter what is it ?

@near glen refer to this for now

https://discordapp.com/channels/393088095840370689/481200416349224980/684902987155505156

[near glen]

We Start playing the game after few minutes game crash and we need to restart the game 😫

[marble thicket]

From Tomorrow new Royal pass?

[near glen]

Yes

[marble thicket]

I need a confimative answer from PUBGM officials.

[near glen]

You can login to your PuBG mobile and click on RP and you see the timer ok

Thank you

[marble thicket]

😳

[onyx cairn]

Check the pinned messages in here as well.

[near glen]

Is there anyone can tell is there any update coming because so much problem with the game with this update

[onyx cairn]

?

[near glen]

Ultra audio don't work anymore

My game get stuck and I can't move middle of the game

[onyx cairn]

You mean a bugfix, kindly wait for it. It is possible that it is coming up in a few days. Watch out in #news to stay up-to-date

[near glen]

I don't see any new about it 😫 I will be late for new rank up 😩

Please let me know when you know if there will be update

[bronze flint]

See my last 2 game +points..

[gilded citrus]

Ye cuz u killed more people

[plain sandal]

does developers know about the game freezing bug still?

[dapper tide]

Everytime jump on containers their no.loot on containers georgopol and novo search all places but not find a single gun why this happening

That was a scam in every match no guns on containers

[tame jungle]

Bruh look

[dapper tide]

Everytime jump on containers their no.loot on containers georgopol and novo search all places but not find a single gun why this happening

[unborn steppe]

I can push my rank till what time ?

[dapper tide]

Tencent take money but not give loot

[tranquil girder]

Please prime abone

[dapper tide]

@unborn steppe where r u from????

[tranquil girder]

ツMEHMETツツ72 abi id Please

[unborn steppe]

Middle East

[dapper tide]

@unborn steppeIn india new season start at 7.30am..you can calculate

[storm flume]

Please refer to this channel's pinned messages for further information, @unborn steppe:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[unborn steppe]

Ooh Okk thanks :)))

[dapper tide]

@unborn steppeWlcme

Everytime jump on containers their no.loot on containers georgopol and novo search all places but not find a single gun why this happening

PlZ give proper loot

[storm willow]

@tranquil girder what’s the issue?

[dapper tide]

@storm willowEverytime jump on containers their no.loot on containers georgopol and novo search all places but not find a single gun why this happening

[night cloak]

The game freezing every game
Fix it

[storm willow]

@dapper tide feedbacks in #old

@night cloak ^

[spring ginkgo]

If I am conquror now, if i get 100 minus, will i get back to ace tomorrow?

[dapper tide]

@storm willowalready give feedback

[storm willow]

That will do. Not necessary to post here

[spring barn]

@dapper tide device ?

[dapper tide]

@storm willowok

@spring barnPoor device vivo v9 pro

[spring barn]

Then.its the problem of rendering this happen to me also. U can.see guns after rendering.finish

[dapper tide]

@spring barnno this happen in this season otherwise not facing

[spring barn]

hmm ok

[dapper tide]

@spring barnDevice matters a lott??tell how much

[spring barn]

#pubg-mobile @dapper tidelets chat here

[tired fractal]

Why my device has death replay? It is like the oldest crap ever but still i have death replay?!

[dapper tide]

@spring barnOk

[tranquil girder]

I did my subscription but it was not reflected in my account, please see apologize, send uc in return

@storm willow

Please

id :5529048746

[near glen]

My game freeze all the time 😫

PuBG Mobile Also freeze same as gameloop 😫

Help me PuBG mobile i want to know why it's happening 😫

[night cloak]

@tranquil girder Please wait a few hours and see if it has been activated.

[tranquil girder]

Waiting for 24 hours, please send me uc for 12.rp

İd:5529048746

@baby shark

Heyyyyu

@night cloak

[vestal willow]

What is this?

[void pine]

Hacker

[tranquil girder]

@night cloak o

[rocky bear]

Bruh

It kept doing that ever time I play a game.

[keen owl]

Hello there, does anynone know how many synergy points do i gain if i gift the royal pass to someone?

[storm flume]

Hello, @void pine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[keen owl]

Is it possible to know? or not ç__ç

[tranquil girder]

@storm willow

@last birch

@bold siren

@neon patio

@somber solstice

[spring void]

@tranquil girder stop pinging evryone, what is the issue?

[keen owl]

I asked for some support up there

"does anynone know how many synergy points do i gain if i gift the royal pass to someone?"

[trail ore]

Help pls

@ me if possible

I haven’t said anything inappropriate

[storm kindle]

@trail ore i request you not to open all chat at all and not to open recruitment ye mere saath chinese version me hota tha

and donot abuse in english use repetitive words if you wanna abuse

[trail ore]

Wym

[storm kindle]

@trail ore donot open world chat and donot abuse and donot recruit players from world chat

[dusky yarrow]

@night cloak can u help

How can we get #faq new in my our server

[night cloak]

@dusky yarrow You can copy the texts and write in your server.

[storm willow]

@night cloak no

[buoyant vector]

Guys i have a phone, possible of running hdr with extreme and no lags, but could anyone plz help me select the graphics which will make spotting enemies the easiest

[heavy dome]

@night cloak why should I help u

[buoyant vector]

And design(colourful or...),also should i use features like anti aliasing and gyroscope?

Iphone is overpriced

[heavy dome]

@buoyant vector gyroscope is used for movement and aim not for graphics

[buoyant vector]

Yes i know, that, was asking if it recommended to use

I play 4 finger, and dont really see the use of gyroscope, so i was asking if it is beneficial to master it

[heavy dome]

@buoyant vector gyroscope is very useful even if u play with claw

@night cloak what mobile are u planning to buy

[novel dock]

tbh iphone is better than andriod in everyways

[buoyant vector]

Ok thanks and what do you feel about the best graphics setting for spotting enemies? (Im including everything, every possible setting) @heavy dome

Not u sry

[jovial wolf]

MODS game freezes and crashes every time i jump from the plane and a little freeze while enemy is near causes game crashing where are the bug fixes patch

[heavy dome]

@jovial wolf what mobile do u use?

[novel dock]

Uhhh, you can have HDR and realistic, tey are best for me

[buoyant vector]

@novel dock name one good iphone that is available at a reasonable price

[novel dock]

iphone 7 plus

[jovial wolf]

Redmi note 4

[buoyant vector]

I can get better android at the same price and iphone 7 has outdated specs

[heavy dome]

@buoyant vector use smooth and extreme

[jovial wolf]

@feral knoll theres no any reason to give feedback their nobody eads that channel

[novel dock]

nope, the iphone 7 a10 fusion chip is better than most good android products

[buoyant vector]

Definetly not, iphones have fallen way down, androids are very far than iphones

[novel dock]

nope

[buoyant vector]

32gb storage

[heavy dome]

@buoyant vector iPhone 7 chip is more powerful than snapdragon 855

[novel dock]

iphones are way faster takethe iphone 11 pro max, the fastest and most powerful system and chip in the world

[jovial wolf]

Use #chat guys

[buoyant vector]

Iphone 11 pro max "surely" affordable by the common people

[novel dock]

then take the ipone 8 plus or 7 plus

they are more powerul than snapdragon 885

855*

[light smelt]

#questions @polar marsh game is lagging in device OnePlus 7T settings are in in smooth and extreme but still feeling like am playing in medium frame rate please fix and optimised android or the OnePlus devices

[buoyant vector]

Bad battery

Look at realme x2 pro 12gb ram variant

Much better at a much lower price

[night cloak]

Please use #pubg-mobile to continue this phone discussion.

[grand shale]

Rank reset when?

[night cloak]

@grand shale Tomorrow.

[grand shale]

@night cloak both rp and rank ?

[light smelt]

@night cloak did you saw the video?

[buoyant vector]

@night cloak could you recommend the best graphics at which i can spot enemies easily? (I can play at max graphics and max framerate)

[night cloak]

RP rank is already gone, @grand shale.

@light smelt Which one?

[grand shale]

@night cloak ok thx for replying

[light smelt]

@night cloak the issue I was having

[night cloak]

@buoyant vector You can spot enemies at any graphics. But to spot snakes easier, turn off shadows. And if you are a long range shooter, turn on Anti Aliasing.

@light smelt Can you mention again?

[light smelt]

@night cloak whenever I clicked on customer service icon it's forced me back to start again

[buoyant vector]

@night cloak do you have a personal favourite graphic setting(smooth,hdr) and style (colourful,movie) ?

[night cloak]

@light smelt Oh right, can you link me to the video?

@buoyant vector Smooth + extreme is everyone's favourite. But not all phone supports it. If your phone supports it, I would recommend going for this. And make sure to turn on Anti Aliasing, it always helps. For further information, you may wanna ask other community members in #pubg-mobile. They are far more experienced.

[buoyant vector]

Have you experienced all graphics? @night cloak like hdr extreme and yes my phone does support smooth extreme

[night cloak]

Yes.

[buoyant vector]

@night cloak so ur opinion is smooth extreme and is unbiased. Thanks

[light smelt]

@night cloak

[night cloak]

@buoyant vector It's all personal preference.

I haven't got the death cam feature.

Ls someone help

@night cloak #news scroll up.

My friends got it but I haven't.

@night cloak #news scroll up.

@night cloak your device

Honor mediapad T3 10

@night cloak

Does that supports default graphics as Balanced

Yes

It has 3 GB RAM and 32 GB ROM

@light smelt Can you log out and then try to contact support from login screen?

[light smelt]

Still same problem 😂

[night cloak]

Does season 12 start tonight?

@light smelt Have you tried clearing data?

@night cloak Tomorrow.

Asking cause it says 9 hrs till new rp seasons starts

@night cloak unfortunately your device won't support death replay for now, maybe it may support in the future

[dapper tide]

@night cloakEverytime jump on containers their no.loot on containers georgopol and novo search all places but not find a single gun why this happening

[night cloak]

@dapper tide it maybe the Spawning speed is too low

On a hotdrop

@night cloak ok thanks

[dapper tide]

@night cloakno guns on hot drops everytime

[night cloak]

@dapper tide yeah I'm experiencing that too

Doesn’t the new rank season starts whenever the new rp season comes out?

[dapper tide]

@night cloaktencent need money not give weapons

[night cloak]

@dapper tide That's weird. Can you take a screenshot or a screen video and share in #old?

[light smelt]

@night cloak clear data repaired all routine check done still same

[dapper tide]

@night cloakmaybe tomorrow

[night cloak]

@dapper tide Alright.

[dapper tide]

@night cloaki dm you yesterday bt u nt reply

[night cloak]

@dapper tide We have taken down the first video. Thanks for the links.

[somber creek]

I need help with a game bug

[night cloak]

@somber creek please do read #613267301243944960

Hello,Always when i'm in a game,My game is gonna crash and is gonna make a beep.Thats really annoying!somebody help me,please and thank u.

[stiff ginkgo]

Why does the game lags even more on rooms?

[stone thorn]

Is Carlo free? Or i need to spend money to get him?

[night cloak]

@stone thorn 1200 UC still no missions seen in Asian server

[stone thorn]

I wont spend a damn uc on carlo for sure, no event for him neither on eu

[spring ginkgo]

is there any chance to be conquror tomorrow morning? or is there any chance to get eliminated if i am already in conquror today, if i am not in top 500?

[onyx cairn]

There was an Event from March 3. "Wanted: Carlo", you could earn character vouchers to get a discount to buy him.

[night cloak]

@onyx cairn got 60 vouchers on that day

[vital hinge]

Hey , when will erangel 2.0 come in PUBG Mobile ?

[night cloak]

@vital hinge not so soon

[scarlet lintel]

Accidently pressed "No" on 18 or above age...now i cant play over 2 hours..

[night cloak]

@scarlet lintel you can change it in the settings

[scarlet lintel]

Anyway to get rid of that..

@night cloak need to wait 30 days to change that option again😩 😩

[night cloak]

@spring ginkgo don't know anything about the Ranking system

@scarlet lintel oh 🙁

[raw herald]

@lime juniper How does this crew have 9 members? isn't the limit 6 members?

[scarlet lintel]

In old update ..only 15 min rest for 6 hr gameplay...now 45 min rest for 2hr..then 1 hr rest for 3hr...iam trapped

[spring ginkgo]

is there any chance to be conquror tomorrow morning? or is there any chance to get eliminated if i am already in conquror today, if i am not in top 500?

[scarlet lintel]

If u reach conqrer u will get conqrr reward even if you go down to ace or crown

[stiff ginkgo]

@raw herald in old version it was possible

[raw herald]

Oh I see

Thank you

[rare crystal]

how to contact with support team

can some one help me

[storm flume]

You can contact the customer service via the game settings, @rare crystal. Refer to subpoint 5.3 in #faq for further instructions.

[rare crystal]

i do not need bot

i have problem

[polar marsh]

@rare crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

New season starting today?

[bold siren]

23:59 UTC.

[restive scarab]

hi

[polar marsh]

@vital rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland plaza]

Will new season starts

[ember pilot]

When crew challenge for this season starts?

[dim pilot]

any moderator here can give me 1 min from his time ?

[deep leaf]

Need help sir

Pls help me

Pls help me

[agile wigeon]

What is the best version of pubg?

[timid ether]

@deep leaf kya help? Pmco Pakistan k baray ma Kuch puchna kya? Koeee faida nii

[deep leaf]

@timid ether no sir my linked my id with my twitter account but i dont that anymore so how can i dilink with that id

I don't have id pass of that id

@vital sluice

[deep leaf]

Sir pls help me

[agile wigeon]

Very good bro @ヘシャム๛

[tacit wolf]

I am innocent of any charge and the evidence I was away from the game for 140 days because of the large number of cheaters who spoil us to have fun ... I got tired to talk to the bot in the inside of the game I want people to talk to me

[deep leaf]

Anyone here for the support team are we hear a joke to you all guys

[agile wigeon]

@ヘシャム๛HB good

[cinder summit]

Help pls

actually i was playing game normally i had played for almost 3 hour and i am 18+ i was just check setting and accidentally clicked on above age 18 or above "no" and it says to login after 1 hours.... Can it be fixed

[velvet bone]

Fix the bloody game, it's freezing!

Do something you lazy people

[polar marsh]

@tacit wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cinder summit]

Pls help me

[velvet bone]

Wait it out you impatient guy @cinder summit

[cinder summit]

Actually i was in an important competitive custom

[deep leaf]

@velvet bone

Sir pls help me

Sir i am surya my IGN is ØChampツSurya & my character id is 5223380976 sir unfortunately the Twitter id which i linked with this is not working so how can i remove it pls suggest me this id means me a lot

[glossy sable]

What do you mean?

[tacit wolf]

If a person is a game programmer, makes a mistake, then how about the game system not being mistaken?

[deep leaf]

@glossy sable sir actually i have link my id with my twitter id but now that id is not in my use so how can i remove that linked id

[glossy sable]

@deep leaf You can't unlink a Twitter account. Use the second account instead to log in.
For what reason do you need it to be removed?

[deep leaf]

Sir security reason sir if that id got lost or than what will i do @glossy sable

Pls suggest me pls @glossy sable

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tacit wolf.

[glossy sable]

@deep leaf So you have lost access to the Twitter account?

[wicked timber]

@glossy sable GamePlay Management System Got Automatically On. Now I Can't Play My Game More Than 3 Hours. And It Says You Have To Wait For 1 Month To Change This Setting Again.

[deep leaf]

@glossy sable yes sir

[glossy sable]

@wicked timber Well, wait for 1 month and change it, then.
I do not have any further information about this, perhaps ask @night cloak.

@deep leaf Does someone else have access to it, or is it just disabled?

[deep leaf]

Nope

@glossy sable

Sir

[tacit wolf]

Let me tell you something ... When you block a 60-level account, i get tired of it a lot by playing cleanly, and then you don't hear us, you encourage us to cheat.

[deep leaf]

@glossy sable sir please tell

Sir tell me pls

I dont have that much time sir

@night cloak

Pls suggest me

[tacit wolf]

If I had spent money on this account, I would have sued you in the courts ... Thank God I did not spend a penny.

[night cloak]

What is the problem @deep leaf?

[deep leaf]

Sir i have link my twitter account with my pubg account but now i dont have acces to that so how can i delink that @night cloak

[neat turret]

You cant

[deep leaf]

Pls suggest me @deep leaf

[night cloak]

@deep leaf you can't.

[deep leaf]

@neat turret pls do something pls

[night cloak]

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

Read that @deep leaf^

[deep leaf]

@night cloak ok sorry

Thanks

[night cloak]

No problem.

[polar marsh]

@tacit wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cinder summit]

@glossy sable sir can u help me

Sorry for ping

[glossy sable]

I can't help you about the time restriction thing, I don't know much about it.

[night cloak]

Any update on PMPL SOUTH ASIA LAN EVENT?

[marble condor]

i can enter in game

server issues in pk

bro i cant enter in game that is my problem

[night cloak]

@marble condor Are you using Telenor?

Device heating too much now

After update

This update really needs to be optimized

[slim topaz]

I purchased uc but not credited to my acc. What do i do..?

[marble condor]

@baby storm fibre

[hazy phoenix]

@slim topaznothing

[spice rampart]

What wrong with all the servers

80 pings on all servers

Why

Now what is this

[cinder summit]

Any mod help me plzz

[dull cove]

do i will get force update to 0.17 if i did not update yet?

[spice rampart]

@dull cove you have to do

[cinder summit]

I accidenty selected no option in health management in 18 + or no

[dull cove]

@spice rampart what if not?

[cinder summit]

1 monts to enable it

But i am esports player i have to play 9 customs

Everyday

[spice rampart]

@dull cove I thought your server got effected btw

[dull cove]

theres still a lot of player not update yet..

[blazing saddle]

@cinder summit Unfortunately, you can enable it only after a period of 1 month. Further queries should be taken to the in-game support.

[spice rampart]

@cinder summit you can join after 58 min

[cinder summit]

@blazing saddle sir One months

Its too much

[dull cove]

theres many issue arise due to update, thats why i decided to postpone update

[spice rampart]

@blazing saddle

[cinder summit]

Other way ?

[spice rampart]

Are you mod

[cinder summit]

@blazing saddle pls

[night cloak]

Are you using Telenor, @spice rampart?

[blazing saddle]

Other way is this:

[storm flume]

You can contact the customer service via the game settings, @cinder summit. Refer to subpoint 5.3 in #faq for further instructions.

[spice rampart]

@blazing saddle explain this please

[blazing saddle]

@spice rampart Here:

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[spice rampart]

@night cloak why what wrong with telenor

Btw I’m using zong

[night cloak]

@spice rampart Is that a yes?

[dull cove]

@blazing saddle , @night cloak hello sir, sorry to interrupt .. do i will face force update to 0.17 if i did not update yet?

[spice rampart]

@night cloak no I’m using zong

[night cloak]

@dull cove Yes, you will have to update after a certain period of time to play the game.

[cinder summit]

@blazing saddle sir what i have to do after going to customer service

[night cloak]

@spice rampart I see. Follow ToRoiD's link.

[polar marsh]

@subtle creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

when is the next date i can join the crew challenge?

[dull cove]

means cant play anymore in 16.5 version at season 12 ?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @subtle creek.

[spice rampart]

@night cloak but I’m using 4G ,

4g also need dns setting 🤔

@dull cove yeah bro sorry to say are you using hack on 16.5

[dull cove]

what hack?

[spice rampart]

Whatever

[dull cove]

discuss about hack on pubg server,, r u kidding??

[spice rampart]

You asking the old version limit I thought you’re using hack on 16.5 that’s why you asking

[hazy phoenix]

No one gets banned for no reason

[spice rampart]

Am i correct

[glossy ore]

can i use those next season

[night cloak]

Yes

[hazy phoenix]

@glossy oreyes

[spice rampart]

@glossy ore I think yes

[ionic cloak]

Hi
I see in youtube about free carlo from events is that true?

[glossy ore]

so they don't have expiry date?

[spice rampart]

Because it’s not limited tag on it

[night cloak]

Nah @night cloak

[hazy phoenix]

@glossy oreno i dont think

[glossy ore]

and the reset rank is in a few hours right?

[lost summit]

@glossy ore not till u use it..

[dull cove]

carlo char only available on 0.17?

[lost summit]

@glossy ore in 6hrs from now

[spice rampart]

Yes

[glossy ore]

wish me luck guys im gonna try to get conquerer in squad in eu 😀😀

[night cloak]

When the new rp season starts that’s when the rank season resets right?

[hazy phoenix]

@night cloakyes

[glossy ore]

@night cloak yeh just a few hours appart

[spice rampart]

@glossy ore 🤣🤣

[hazy phoenix]

@glossy oregd luck

[lost summit]

@night cloak i already said above

[cinder summit]

What to do next anyone help

[dull cove]

tomorrow??

[ionic cloak]

@glossy ore كمبرة الا درعمة وتكتيك؟

[night cloak]

Just making sure cause someone said no earlier @lost summit

[hazy phoenix]

@ionic cloakلا

[glossy ore]

@ionic cloak شوي من كلشي انا محترف مو نوب

[hazy phoenix]

@ionic cloakحذا لعيب

@glossy oreبعرف

[ionic cloak]

ابعثلي الايدي تاشوف حسابك بالله

[spice rampart]

Ameen

[dull cove]

😱

[spring ginkgo]

if i am in conquror, what will be tier next season ?

[spice rampart]

[hazy phoenix]

@ionic cloakلي مو مسدك ؟

[dull cove]

platinum 3

[storm willow]

Plat 2 or 1 @spring ginkgo

[glossy ore]

عندي 1000 كيل ف دوو

[dull cove]

👍

[hazy phoenix]

@glossy oreكفوووووو

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[ionic cloak]

بدي اعرف راح يعطون كارلو مجانا ولا بمصاري لان اني دافع تا اشتري شي مميز مو مشان الكل ياخذو مجانا

[storm flume]

Please do not use any other language aside from English in this channel, @ionic cloak. Refer to #613267301243944960 for language channels.

[vagrant onyx]

Use #pubg-mobile or #chat for talking

[glossy ore]

@ionic cloak 5182013916

[hazy phoenix]

@ionic cloakمافي بس بي فلوس شركه بيض

[lost summit]

@night cloak i read about it on classifiedYT discord post... He said as per official news it reset at this time..

[storm flume]

Please do not use any other language aside from English in this channel, @hazy phoenix. Refer to #613267301243944960 for language channels.

[hazy phoenix]

Ok

[glossy ore]

watch out or ull get warned

[naive steppe]

Hi the new option location option point is not giving out the sound when i ask for ammo...

can anyone help me with that?

[glossy ore]

did someone tag me?

[storm willow]

@naive steppe try repair

[naive steppe]

okai thank you! @storm willow

[ionic cloak]

@glossy ore I sent add to y

u

[storm willow]

@ionic cloak if you do not have any queries to ask moved to #pubg-mobile or #chat

[lost summit]

@naive steppe settings, basic, you'll find an option universal mark above ffp swap option... Enable universal mark.. you'll get it..

[storm willow]

@lost summit he already have that enabled, only sound bug

[lost summit]

Opps didn't read full 😬 😅

[naive steppe]

hehehe it fixed it

thank you all!!

[storm willow]

👍

[red stratus]

Hello, which different between PMPL and PMWL (World league)???

[ionic cloak]

@storm willow yup I have
I watch in youtube about free carlo for all players is that right?

[glossy ore]

@ionic cloak i added u

[ionic cloak]

@glossy ore tnx

[spice rampart]

Wth

[snow quest]

hi

[spice rampart]

What is this I’m using 4g

Please solve this problem

[storm willow]

https://discordapp.com/channels/393088095840370689/601435356704800778/680412777432612864
@red stratus

[spice rampart]

I can enter the match

[storm willow]

@spice rampart post in #old

[snow quest]

i have a problem when i am login with twitter or facebook . any one can help me ?

[storm willow]

What’s the issue ?

[snow quest]

@storm willow

@neon patio

Please Help

I tried many times

[vapid sail]

If I tried to repair the game, am I gonna lose my settings like the layout and sensitivity?

[snow quest]

@somber solstice

[real sage]

Hello, my friend lost access to her pubgm account because she forgot her twitter handle, can she ask you guys for the twitter handle for her account using her player ID?

[solemn magnet]

When is the update coming out?

For uk / Europe

[covert mason]

When is new season starting

@storm willow

[prisma willow]

Is today is the last day of season or there is one more day?

[night cloak]

hello can any one help me

[minor yacht]

[carmine furnace]

i have problem in game on gameloop when i play game stop working and freez ,many times my pc is high ram and cpu and working perfect

[lofty tinsel]

is there incoming update for new season ?

[chrome olive]

How to fix authorisation revoked plzzzzzz tellll

@neon patio

[proper river]

Hey

Where i can report a hacker?

[earnest fossil]

@neon patio My Account is Being Terminated Because of Data error with client what kind of issue is this and i am legit player since season 4 😠😠😠

[storm flume]

Please refer to this channel's pinned messages for further information, @earnest fossil:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

Hello, @proper river!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@haughty snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[worn snow]

Hello pubg i am from Pakistan and facing this ping issue when i select any sever game show green ping of every server but when i press the strt button then pubg shown a popup msg in which they says tha u may have facing higher ping issue and then match wasn't strt just loading and loading

[patent vessel]

screen freeeeeeez in emulator !!!!!! when u will fix it ??? we lose many many points so what now

[soft compass]

screnn all time frozenn how to fix

[frozen drift]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.

[polar marsh]

@rare trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[haughty cypress]

how does your telephone get hacked by a hacker lmao @frozen drift

[frozen drift]

this is my ID account

[polar marsh]

@frozen drift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[velvet bone]

Bloody game freezing in the middle of the game!!

Fix it now!!!

Absolutely pathetic

[polar marsh]

@lilac crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[carmine schooner]

when does season 12 release

[sick shale]

@carmine schooner after 2 hours

[plain tartan]

Is it really 2 hours ?

[cosmic gazelle]

Hello, add an option to unlink and link another account in gamw

[tribal echo]

Hello I’m an IOS user and I’m not able to link two social media networks to my pubgm account and it’s a requirement in order for me to get verified in crew challenges..

[cosmic gazelle]

What if I lose the control of any of my account, in that case, I cant even do anything

[hearty tinsel]

Just log off

[night cloak]

How do i get perma banned by using a vpn?

[haughty cypress]

by magic

[fervent trail]

Are there ways to prevent the game to automatisch log into a facebook account? I'm trying to log into my main instead it logs onto my alt account.

[storm willow]

@fervent trail logout from browser: clear cache and then try login

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @cosmic gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fervent trail]

Where do I clear my cache? Pardon my ignorance. @storm willow

[storm willow]

android or iOS?

[fervent trail]

Android

[night cloak]

Can anyone help me ?

[storm willow]

@fervent trail logging out from browser will do. Try it and let me know

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@night cloak what’s the issue

[fervent trail]

I did actually, I have logged it out of my alt-account and logged back into my main

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fervent trail]

Presumed it would work but it goes back into my alt

[signal vortex]

fix the crashes

[night cloak]

Not only my friend also have this issue

Thank for all for helping me

[storm willow]

@fervent trail try clear cache in app Settings

Logout from your Account in pubg app and from browser then clear cache and login with new account

@night cloak please contact ingame customer support regarding the issue

@signal vortex feedback goes to #old

[night cloak]

Thank @storm willow I will try it

[storm willow]

You’re welcome

[steady talon]

How to provide a cheater video to pubg team??

I reported him but still no action is taken against him

I have a entire video of his cheating with magic bullet

[maiden sphinx]

@steady talon same as you. I have videos and reported with no implemented action on them.!!
I used report in-game as well as this website
http://cheater-report.pubgm.cc

[polar marsh]

@true prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusky yarrow]

Can we buy royal pass even at the week 8 of season 12?

[stoic flower]

Hi i want help

[dusky yarrow]

Can we buy royal pass even at the week 8 of season 12? @somber solstice

[rose tiger]

@dusky yarrowyes you can

You can buy in last day also

[dusky yarrow]

Thx

[tranquil condor]

Audio in RP upgrade glitched

[stoic flower]

My account had been hacked any help ?

[rose tiger]

@tranquil condorbonus rewards redemption store glitched from last season they can't fixed still now

@stoic flowerlinked with fb?

[stoic flower]

@rose tiger yes

Am trying to open it by game center its also hacked

[rose tiger]

Then forgot about that account create new account with gmail id

[stoic flower]

5000$ account gone !! 😱

[rose tiger]

Pubg can't help about that you need to contact fb help centre

My friend account also hacked month ago he spended 15 lakhs

[stoic flower]

WTH whats going on those stupied hackers

[cunning badge]

While playing the 2nd match of the season what happened?

[stoic flower]

@cunning badge change your wifi ip

[wintry stag]

Is there any chance of getting rename card in sale

[earnest skiff]

@cunning badge you might’ve logged into another account and forgot to log out, so make sure you log out in other devices

changing ip doesn’t do anything as i’ve tried it myself

[storm flume]

Please refer to this channel's pinned messages for further information, @cunning badge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[earnest skiff]

bruh changing ip doesn’t do anything

[glossy sable]

DNS, not IP.

[earnest skiff]

well when u change ip, u need to change dns

and i’ve tried both

[true helm]

Someone support me

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @true helm. Remember to read through #faq before asking questions in the support channels.

[true helm]

I bought 1800 uc and spent 600 on battle pass the second it came out, now i cant redeem the stuff that you get when buying uc(qbz gun skin and crate coupons ect)

It tell me i need to purchase uc to unlock them

[normal arrow]

hey how to get returner mission

[meager moss]

by returning @normal arrow

[kind drift]

@true helm you should have waited, now you cannot get them buy uc again to get it

[fossil cape]

Is there a mod here that can help with getting my merit back? A glitch in the game caused me and my squad to die. I lost 60 merit points. I'm about to quit playing PUBG

I was driving in a buggy/car with 3 others. Bumped in to a tree and the car exploded 2 seconds later.

I've known each player since the beginning and know that they did not report me. Support chat in game says that I have to finish top ten to gain 3 points. I don't have that time and only play 2 or 3 games a night. I just came back from a break from PUBG. This is really disappointing.

[polar marsh]

@topaz pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@fossil cape your teammates reported you that's why you lost the merits

[fossil cape]

@night cloak that's incorrect. There are two ways to lose merit. Reported by players or detected by system.

[night cloak]

System reduces your merits when you kill ur teammates with the nades and stuff's @fossil cape

System reduces merit and your buddy doesn't report you and unfortunately there's nothing you can do to get your merit back but other than doing the solo thing.

I've had it happened to me multpile times with the same thing your are describing.

It sucks but that's all you can do.

[fossil cape]

Cool thanks for the info. Not doing that. I'm going to take a break from PUBG. Clearly this needs to be fixed because of the consequences. But in my opinion, I don't think will be addressed any time soon.

[night cloak]

Nope.

Good lluck man.

[autumn hull]

Where is anniversary mode in PUBG

[night cloak]

@autumn hull It will be available on 12th March.

[autumn hull]

Why @night cloak

[night cloak]

The anniversary is on 21st March. No reason to unlock it this early.

[autumn hull]

@night cloak Ok thanks for help🙂

[night cloak]

Please enable redemption store

[shadow nest]

My normal ping is 140 but today it is showing 79 and match is not starting

[night cloak]

Prime subscription nis not there in my account how can i buy it? There os no option to buy prime subscription!

@night cloak When did you last see it?

[wide hawk]

@night cloak I m also in that same problem bro

[odd sedge]

Is there a game official?

[wide hawk]

How to redem battle coins ... REDEMPTION store showing blank ...
Can anyone help on the issue please

@odd sedge hii bro

[night cloak]

@wide hawk It will be available soon.

@odd sedge What is it you need?

@night cloak i don't remember

@night cloak Did you subscribe to the service before?

[storm flume]

Please refer to this channel's pinned messages for further information, @odd sedge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[polar marsh]

@odd sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hardy void]

Cant enter match making in any server

[night cloak]

@hardy void Try switching to mobile data if you are on WiFi. Or, to WiFi, if you are one mobile data.

[meager moss]

Why is my fps dropping and i’m on a good device fckn fix this jeez

[dusty tree]

Hey, I'm a bit confused about the royale pass. The catgirl outfit is in the crates but it's also at level 100?

[wide hawk]

@night cloak when

[night cloak]

@night cloak Please try again at a later time

@meager moss It is a known bug. Hope it will be fixed soon!

I have this error since feb

[wide hawk]

@night cloak ok

[night cloak]

@night cloak Can you remove your payment method from Google/Apple and add it back?

Doesn't work

@dusty tree It isn't in the the crates.

[wide hawk]

@true helm hii

[night cloak]

@night cloak What else did you try?

Switching gaccount

On my 2 account I can donate

[odd marlin]

How do I get rename card for free any options

[stiff ginkgo]

@odd marlin
Crew challenge

[stark plinth]

Hackers

[storm flume]

Hello, @stark plinth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[wet saffron]

Hello can anyone give me midasbuy website link?

@lime juniper ?

[storm willow]

@wet saffron https://www.midasbuy.com/

You can easily google it 😄

[olive lily]

Hello everyone.
I having a problem when i purchase UC
The error message says to me :
Transaction failed due to security risks...
Any help pls ?

[storm willow]

@olive lily please try again after sometimes. May I know which country/region?

[olive lily]

Israel

I a facing this issue since a week

Help please!!!

[kindred ravine]

Hi

[scenic warren]

@olive lily same problem here..
Can only charge with Id

Via razer

[lapis flax]

Which server is erangel flag considered in?

[vale siren]

@PUBGMOBILE basic prime members cannot purchase permanent items from shop. This was not before. U guys need to be clear what u change. Now i want refund. This such a cheap scam. #PUBGMOBILE #PUBG_MOBILE #scam #FRAUD

[lapis flax]

Squeezing money from ppl playing the game like it wasn't enough already what's new xD

That's why you shouldn't do microtransactions

[vale siren]

@mods pls respond

[olive lily]

No need to buy from id
I have money in my Google play account

So what to do ?

[vale siren]

@Moderator

@last birch

@warm wren pls help

[warm wren]

Yes? @vale siren

[lapis flax]

Which server is erangel flag considered in?

[vale siren]

Yes? @vale siren
@warm wren pls see my post above

@vale siren you need prime plus to buy permeant items it is clear there is no scam
@feral knoll i have been using basic prime for so long. And i could buy items eith bp. Clearly they changed it recently without informing anyone

[warm wren]

Did you check other items with BP? There is only certain items probably that allows permanent BP purchases

@vale siren

[lapis flax]

@vale siren Which server to check stats for erangel flag?

[olive lily]

@feral knoll i can't !
Says to me transaction cancelled due to security risks

[lapis flax]

U know?

[vale siren]

Did you check other items with BP? There is only certain items probably that allows permanent BP purchases
@warm wren the items which were purchasable with basic prime are also prime plus now. 🥺

[warm wren]

@lapis flax your flag does not determine the server you can play it. You can select your flag type in your profile edit

[vale siren]

I am done. I am uninstalling.

[lapis flax]

I mean the country to check stats

Ye nobody cares

[olive lily]

Anyone help me with my issue ?

Ok 1min

[warm wren]

There is no country for Erangel to check stats. Just this. @lapis flax

[olive lily]

@feral knoll

Any help ?😫

@feral knoll

???

No @feral knoll

I've spend in my account around 1400$
I need a solution as soon as possible

@feral knoll you are my last hope bro

I've contacted google play and pubg mobile supports and all of them didn't help me 😫

[blissful rock]

How can i reduce My Ping? My Internet Speed is 25 mb And i am a hotspot user, But still getting 180ms, Can we use a Vpn is it allowed?

[olive lily]

@feral knoll i tried another device and week later :(

[modest ibex]

Please remove VIKENDI PUBGM freeze every match because of weather from vikendi is too cool 😁

[night cloak]

if any mods, admin or community team is here, please firstly fix the title for S11 Ace and Conqueror, why does it have S11 Ace and Conqueror "title" in the name, second, please fix the messaging, I'm literally writing things that aren't swearing or censored and I'm getting muted

[blissful rock]

I cant even get into a match Ping is 81ms But this error is popptin up if i even start the match the game tell me to enter in the match again

[cold compass]

Cant enter in match it gets stck on loading screen

[tropic kindle]

hilo

Someone tried to hack Facebook and managed to include Pubg in Gmail. Please sir. Help me solve this problem. Thank you very much.

😞

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tropic kindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@cold compass Restart/ repair and try again

@blissful rock try switching to better stable ISP

[cold compass]

I have done repairing but still same it says match server not responding after getting stuck on lesding screen

[storm willow]

@cold compass what’s your ping strength?

Did you try on different network/ Wifi?

[cold compass]

Same as this one i am also getting this msg

[storm willow]

@cold compass did you try on different network

[tropic kindle]

Someone tried to hack Facebook and managed to include Pubg in Gmail. Please, sir. Help me solve this problem. Thank you so much.

[nova iris]

@storm willow hello

[storm willow]

Already answered @tropic kindle

[tropic kindle]

Is there a solution, sir

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@tropic kindle ^

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @nova iris. Remember to read through #faq before asking questions in the support channels.

[nova iris]

Rp point bug ha ja nahi

[storm willow]

What bug? @nova iris

[nova iris]

Why 90 points are at the hare

In previous seson add after 100 rp

[storm willow]

@nova iris please report in #old

[nova iris]

@storm willow and i am not purchase s11 royal pass due to my exam but strick is not break

[tropic kindle]

My account was hacked by someone when I woke up, and then I got into a game there, someone broke into my account

[storm willow]

@tropic kindle hey did you read my message?

[nova iris]

@storm willow if i purchase rp in this season i get free ez pass

Why?

[storm willow]

@nova iris okay please post in #old thanks for reporting.

[blissful rock]

This game is messed up

[vagrant onyx]

@blissful rock emulator channel
#emulator-support

[blissful rock]

Atleast Can i know Why i am receiving high ping isssue?

[oak tinsel]

Help me plz

[vagrant onyx]

@oak tinsel is your age above 18 ?

and the game sit to above 18 or not

[oak tinsel]

@vagrant onyx im not 18

[vagrant onyx]

@oak tinsel i think cause age verification thing ( not sure )

you are allowed to play after 1 day

[oak tinsel]

@vagrant onyx but what is this ?

[nova iris]

@storm willow hello bro we do only one message and second message after 6h

@storm willow i done one feedback but not how can i give second?

[blissful rock]

@vagrant onyx I am facing a issue In Every server when i click on start it shows me a message saying This server have high ping Try to change other server Something like that, And i guess Everyone is having this issue..

[vagrant onyx]

@blissful rock since when you had this ( This server have high ping )

[nova iris]

@vagrant onyx can you help me bro

[blissful rock]

Little help?

[vagrant onyx]

@nova iris hey what is it ?

[blissful rock]

This error

[nova iris]

@vagrant onyx hello bro we do only one message and second message after 6h

[vagrant onyx]

@blissful rock this happen due to the wifi connection ( sometime ) its happen with other people also

[nova iris]

i done one feedback but not how can i give second?

[vagrant onyx]

@nova iris yes you have to wait

[blissful rock]

@vagrant onyx Well I just checked my Internet speed and its showing me 25mb Download Speed 27mb Upload One

[vagrant onyx]

@nova iris you can edit the one you did so they can see it

[tropic kindle]

Thanks for the answer. I have been writing and I hope to recover my account

[nova iris]

@vagrant onyx ok bro

[vagrant onyx]

@blissful rock ( its happen sometime )

[blissful rock]

Oh Alright,

Thanks!

[vagrant onyx]

welcome

[oak tinsel]

@vagrant onyxask the experts plz im pushing rank

[blissful rock]

Its so Confusing that The Game is stuck at loading screen, And in the background i can hear Airplane Sound and my Teammates too and then suddenly it Says Match server did not respond,

[oak tinsel]

@somber solstice im not able to enter game

[nova iris]

@blissful rock yes bro that bug i am also fase many times

[blissful rock]

@oak tinsel Try After 1 Day dude.

@nova iris Actually i am facing every time.

[night cloak]

Pubg Mobile are you hearing us? You are just busy advertising about the anniversary and new season. Can you also atleast inform us about the lags that we are facing on Snapdragon 855+ devices? Reinstalled, formatted device everything has been done. But what will it take for you to address our issues? Instead of putting in useless things bring in new updates which are stable. If your dev team isn't capable as game for peace in china has excellent developers. No lags on that game. What are your developers doing? If you aren't able to provide quality game don't fool around people

[sand path]

Is it only me or once the royal pass counter sound starts it never stops....unless closing the game ...both in kr version and global.

[exotic sorrel]

they are fighting the coronavirus

[night cloak]

@night cloak none of the devs gonna hear this unless you mail them

Hello,
Would it be possible to improve the matching on servers for Western Europe (France, Germany, Italy, Spain, Switzerland, Belgium, England, etc.) and the server for Arab countries (Morocco, Tunisia, Algeria, Turkey, Iran, Iraq, etc.).
I am French and have been playing for two years by connecting to the Europe server. I tested several language configurations by putting French in the main language, or English. But that doesn't change anything: every time I play online, I play almost exclusively with people from Arab countries. Do not think it is a "racist" request because I have no problem playing with people from Arab countries.
The problem, however, is that I can never play with people from my country, or from neighboring countries (with whom I could speak in French).
In two years of playing, I came across French people less than 10 times during my games.

Many French people complain about this problem, and the Arabs complain that the Europe server works better for them than that of the Middle East.

Thanx

[tawny thunder]

I have two accounts in the old account I purchased 1800 by mistake

[sand path]

Uc cannot be transferred. @tawny thunder

[storm willow]

@night cloak please post in #old

[storm willow]

@sand path no sound issue for me just checked

[drifting gate]

why is this happening? i was not hacking and for the proof i have gameplay recording

[storm willow]

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
@drifting gate

[sand path]

It happens for me 1/20 times......I can literally hear an ambulance lol @storm willow

[storm willow]

@sand path try repair client

[echo crypt]

@storm willow bro why don't my synergy didn't increase .. after gifting royal pass to my friend

[storm willow]

I don’t think that will add synergy, not sure

[echo crypt]

@storm willow in previous ssn .. its add but now .. 🥺

@storm willow can u confirm this ?

[storm willow]

Yes I will. @echo crypt if you feel that’s a bug post in #old

[hollow garnet]

When is Arctic mode coming

[sand path]

12th is the date when the anniversary event begins

[tawny thunder]

@sand path

Well I want to recover it

[sand path]

Recover what?

[tawny thunder]

@sand path
uc

[storm willow]

Not possible, UC isn’t transferable and for purchase related issue contact ingame customer support

@tawny thunder

[nova rapids]

The deathcam is in the game or not yet?

[glossy oasis]

ArcNyte@ Hi,did u ask developores about deadeye mission?

[spring void]

@nova rapids it is, scroll a little in #news for more info

[nova rapids]

Yeag yeah i saw it thanks @spring void

[cold compass]

Can't enter in game 😭😭😭

[plain obsidian]

What is This

Only in Pakistan

[cold compass]

Sameee problem with me cant e ter in match game gets stuck on loading screen

[plain obsidian]

#questions please fix it

[daring meadow]

Why can't I reemdem battle coins for UC in bonus challenge...I need to purchase RP so please open the Bonus challenge. I have 6000 coins

[final loom]

#questions when will the bonus challenge will open
And bonus reward redem section is not working

[distant escarp]

Upcoming Anniversary events dates: 



**Space war game: **12th - 31st march

Hunt game: 12th - 31st march

Sign in rewards: 12th - 31st march

Capsule machine: 12th - 14th march

Amusement park - trampoline: 12th - 14th march

[final loom]

#questions i want to know about bonus challenge and bonus reward redem section

[plain obsidian]

@distant escarp who are u

[polar marsh]

@topaz pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Listen Any Body Help Me

[plain obsidian]

@polar marsh please help in Pakistan server not work

[haughty cypress]

@plain obsidian aight, we already know, working on it, no estimated finish time

[night cloak]

@polar marsh Listen Server Not Working In Pakistan

[haughty cypress]

aight, we already know, working on it, no estimated finish time@night cloak

[night cloak]

@haughty cypress Ok

[daring osprey]

#questions Why can't I reemdem battle coins for UC in bonus challenge...I need to purchase RP so please open the Bonus challenge. I have 6000 coins

[fading sluice]

My friend promised me the royal pass and whenever i request for it, it immediately says "your friend has declined the request" #questions

[plain obsidian]

@haughty cypress why i m not play pubg in Pakistan please hlp

[storm willow]

@fading sluice that mean he rejected your request

[spice rampart]

Pubg moblie fix this problem or they working on it then give feedback in public what the the hell no one give us response

[fading sluice]

@storm willow no i as soon as i press the request button

[storm willow]

@daring osprey will be opened soon hopefully

[fading sluice]

It says that

[storm willow]

@fading sluice do you have enough synergy ?

[fading sluice]

Yeah, we are bffs

[daring osprey]

@storm willow redeem section poped up blank

[storm willow]

Record a clip and post in #old @fading sluice

[spice rampart]

Pubg moblie fix this problem or they working on it then give feedback in public what the the hell no one give us response @storm willow @plain obsidian @haughty cypress @polar marsh

[fading sluice]

Ok

[night cloak]

@spice rampart Bro They Are Not giving any Response

[plain obsidian]

@spice rampart Not fix server in Pakistan why?????

[night cloak]

@polar marsh Sun Lo sadi Vi🤔

[storm willow]

Please post your feedback in #old or contact ingame customer support

[plain obsidian]

@pubg please fix

[spice rampart]

@storm willow are you mod or admin

[storm willow]

Mod are blue and admins are red check #613267301243944960

[spice rampart]

@storm willow how many time we post on feedback

[storm willow]

Posts in #old are read by developers

There is nothing we (discord staffs) could do about the issue. Already forward those to concern team.

[plain obsidian]

#questions please fix server in Pakistan

[spice rampart]

Enough is enough 😒 post here post where post there that pubgm team responsibility that send to the developers our problems ask here what do u mean ask he go there

Pubgm-support that’s not fear

[plain obsidian]

@polar marsh please fix

[spice rampart]

@storm willow you send problems to developers or team then why they not responding on it

[spring void]

Hello @plain obsidian @spice rampart @night cloak. Please contact ingame support in this issue. Also check with your ISP if everything is fine at their end.

[plain obsidian]

@polar marsh only for money

[fallen anvil]

Anyone knows how everyone has a dp colourful?
Dm me