questions

[night cloak]

"Give us x6 and we will help you." (They knocked me to death.) Here's their names. Pls do something with that.

dont play payload lol

Why? @night cloak

I like this Mode

cus its easy to get teamkilled

It doesnt show mw that i can even make their merit low

Like wtf

@night cloak they didnt kill me accidentally. They did it for x6

yea yea i know just those weapons are perfact to kill ur teammates

And idk what will i play. All the modes i played are payload and Deathmatch

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[spring void]

Report them ingame @night cloak

[night cloak]

Why my message dissapeard?

[spring void]

Because it had bad words @night cloak

[night cloak]

I tried explain u smth

What people r doing to me in pubg

[spring void]

Report them ingame @night cloak

[polar marsh]

@gilded cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[faint escarp]

?

[night cloak]

Lol

[rigid panther]

hi

[night cloak]

Hi

[unique snow]

The camera view is broken

[night cloak]

Nc

Royal pass free please PUBG mobile id 5629592007

[late charm]

Is there a legal way for me to run 60 frames on my phone because it is not supported

[night cloak]

Please please

Name ID 8077shashank

[vagrant onyx]

@late charm no legit way if not supported

cause of the device CPU

@unique snow try to rest your device

[storm flume]

Hello, @unique snow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[late charm]

[lofty sinew]

[onyx cairn]

Could you translate that, please? @lofty sinew

[lofty sinew]

Your account will be blocked due to a violation of the rules of the game

[polar marsh]

@lofty sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unique snow]

@vagrant onyx it's a bug , just wanted to let you all know about it

[polar marsh]

@gentle spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[teal crypt]

Can we get some relief from these type of hackers who are providing help to his friends for rank pushing, they are coming in my every match and simultaneously reporteding has no effect, on can clearly see he is a hacker killing through wall abusing in all chat but no relief

[upbeat sleet]

@polar marsh how to disable this bird

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fair saddle]

@upbeat sleet go to workshop/companion tab. There’s a button “send back” tap it.

[upbeat sleet]

@fair saddle oh thanks man it works

[fair saddle]

@upbeat sleet no problem

[storm flume]

Hello, @teal crypt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[edgy gate]

I supmet this

When they reply?

It has been 2 hours

[night cloak]

I have a question, why can’t I play with low tier players

[polar marsh]

@upbeat surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[thorn flare]

hi

[polar marsh]

@thorn flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@haughty crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[timid shale]

In which day the update will release?

[fading gulch]

Please investigate this account. He is using Esp & aimbot .

[storm flume]

Hello, @fading gulch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vagrant onyx]

Check #news @timid shale

[timid shale]

@vagrant onyx
There is no specific info

[cursive hearth]

Chiter

[polar marsh]

@cursive hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wet wing]

Hi, i need a help

[vagrant onyx]

@wet wing hey what is it ?

[wet wing]

I opened the game then i got ( logged from another location...)

I tried to login to my account but it stuck loading

@vagrant onyx i can't login

[vagrant onyx]

@wet wing rest your device

Than check your connection

[woven depot]

There is a cheater streaming on facebook. How do I report it? I've a few screenshots.

[storm flume]

Hello, @woven depot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[undone flare]

Hello

I need help please

Hacker hacked my twitter and I want to revoke access to the twitter because I can't get back in

[polar marsh]

@undone flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[undone flare]

@lime juniper

Hello

[round horizon]

Where is my scope and fire button

[bold siren]

Restart the game.

[fierce night]

hackes

please ban thuse cheaters

5159820299

5109854372

[night cloak]

@merry sandal

Hacker hacked my twitter and I want to revoke access to the twitter because I can't get back in
@undone flare

[edgy gate]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @edgy gate. Remember to read through #faq before asking questions in the support channels.

[edgy gate]

Any admins here?

[polar marsh]

@hushed stirrup:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hacker hacked my twitter and I want to revoke access to the twitter because I can't get back in pls help

[vagrant onyx]

@night cloak follow this

[storm flume]

Hello, @fierce night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vagrant onyx]

@edgy gate what is it ?

[undone flare]

@vagrant onyx I have done that and they stopped replying after a while.

No response for about 4 -5 days now

[polar marsh]

@haughty crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@haughty crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@haughty crypt stop repeating the same issue

Next time you might not get unmuted

[undone flare]

@vagrant onyx ?

Any help for my situation?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@undone flare contact the social media depend on the one you had problem

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @undone flare. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[haughty crypt]

@haughty crypt stop repeating the same issue
@vagrant onyx sorry for that ...any help for my issue ?

[vagrant onyx]

@night cloak refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[storm flume]

Hello, @haughty crypt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

i saw that after i got muted

[sullen elk]

Hi, I have a serious issue playing pubgm
I am suffering from sudden ping spikes when playing classic matches for the past one month.
Most of these jumps stay for more than a minute. All other BR games like COD seems to be free from this issue. Please tag if you know any solution

[scenic warren]

It's true that there will an option in the next update to unconect a social media account from you're pubg account or its just lies..?

[blazing saddle]

@sullen elk Check your internet connection and refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

@scenic warren No such official information. All is but a rumour.

[polar marsh]

@scenic warren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

Contact Facebook support for such matters.

[scenic warren]

They dont have any
Cant find🤦‍♂️💔

[sullen elk]

@blazing saddle local isp are not that much knowledgeable

[blazing saddle]

http://www.facebook.com/help

@sullen elk Use DNS changer application and connect to Google DNS.

Or switch to a better network.

[sullen elk]

I continuously switch between wifi and mobile data but same problem on both
Can it be a device issue?

😩

[blazing saddle]

No, ping issues are mainly related to internet connection.

[cosmic gazelle]

Anyone here to help about the Ranking for conquerer

Right now I'm at 4414 points and my server ranking is 1500 in Asia Duos.
The top 100th player is having 4642 points,how many points do I need for the Conquerer?4500?

[quiet mirage]

Is it griefing if my teammates could have easily revived me but chose not to. But then when someone else went down then revived them.

[cursive parrot]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cursive parrot. Remember to read through #faq before asking questions in the support channels.

[bold siren]

Wait for them to answer, @edgy gate.

[polar marsh]

@pure blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @pure blade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[crude escarp]

Gfx tool unfair. Ok and ipad? Games ipad very easy. This is not unfair but 5"col mobilphone vs 10"ipad? Ios system optimal run game, as android system.

[lavish coral]

شكرا لك

[lavish coral]

مساعدة

[rotund marlin]

Fix the typo yall some clowns

[vague flame]

wow

[pure blade]

2 months done but still the hacker account is not unlinked

he opens my account daily and plays on it

[blazing saddle]

You will be contacted soon, @pure blade.

Wait for their response.

[pure blade]

@blazing saddle but it has been a long time and recently hacker changed my id name

[junior ermine]

Hi
I have encountered a problem with the pubg mobile game I want to help

[polar marsh]

@junior ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[formal dove]

is the game actually being updated right now or?

[sick shale]

Might happen due to poor internet connection

[formal dove]

@sick shale my ms is extremely low and it's green

[sick shale]

Check again

[tame ferry]

Guys how can i speak with company iOS?

[obtuse tree]

@kind meteor tell ur prob here

[polar marsh]

@kind meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tame cobalt]

Can anyone help me solve this problem, can't get support from pubg to help or tencent, in game support has had me sitting waiting for a reply for over 7 hours

[blazing saddle]

@tame cobalt Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/662538769966039060

[tame cobalt]

@blazing saddle I understand that. I'm not disputing it I've already had to get a new card I'm just trying to get back being able to purchase uc.

[night cloak]

Change my nickname to

Cutest Panda 🐼

[polar marsh]

@dreamy lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@tame cobalt You have to contact the in-game support for purchase related issues and wait for their response.

[opaque violet]

#we_want_Bangladeshi_server

[night cloak]

We want unlink future for global version

Please add this to global version

It's very important for many users

[haughty cypress]

but why @night cloak

[languid hull]

hi

[storm willow]

@night cloak that will be least useful, already there are many stories of account hacks. If there is an unlink option the scenario will become bad

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @languid hull. Remember to read through #faq before asking questions in the support channels.

[carmine palm]

Hi

[storm willow]

Please state your issue @carmine palm

[polar marsh]

@carmine palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland plaza]

When I play with friends I get ping of 170ms and when i ay random i get 62 ms why

[sick shale]

@inland plaza Maybe your friend changed the server

[inland plaza]

No mate we always play in asia

This is not 1st time

It is continues problem now

[night cloak]

@inland plaza Maybe one of your teammates having bad ping. You can verify it by asking for their screenshots.

[inland plaza]

They all have 60 to 80ms only I get increase in ping ....

Then why cant it effect in random

[agile nest]

Hello a hacker killed me and my team with only 1 bullet 😂😂

[storm flume]

Hello, @agile nest!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[kindred gale]

When i play sanhok ping is 60ms but in erangel it is 120+ why?

[polar marsh]

@bronze orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

Refer to this
@bronze orchid

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[storm willow]

@bronze orchid try full restore, and return to stock, if problem persists. Semi restore will have some left out files which may have impact

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@night cloak yesterday you was answered

https://discordapp.com/channels/393088095840370689/481200416349224980/683030412054102076

[night cloak]

Yea but i did nothing wrong

[vagrant onyx]

next time you might not get unmuted

[night cloak]

its been 3 times in just one day

[vagrant onyx]

@night cloak just did you follow ?

[night cloak]

i did those already

[icy hill]

I cant move the sight when I'm parachuting down

How to fix it?

[night cloak]

@icy hill try reinstall game

[icy hill]

I have

But still doesntwork

[polar marsh]

@exotic bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh pendant]

Details

[dawn cedar]

hey yesterday and today i got this message

i didnt cheat
didnt insult
didnt use bug
i played solo vs squad
i have proof that ive done nothing i recorded everything in my match

every darn time

[ivory raven]

My PUBGM account has been hacked by someone and i am unable to use it. The guy initially hacked my fb account which was linked to my character and then linked his own twitter account with it. Although i have recovered my fb account,i still am not able to play with that account.i have spend more than a year in that account and had also invested in royal pass from s3. I have tried contacting customer care both in-game and through mail but i got no response. This is why i thought of posting here. If you guys can do anything i will be grateful.
ID- 5192376915

Because of this I don't feel like playing pubg anymore and keep grieving over the loss

[bold siren]

Try following these steps, @ivory raven:

[polar marsh]

@dawn cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ivory raven]

@bold siren i have tried this and gave all the details but still no response yet

It has been 3 or 4 days

[bold siren]

You should patiently wait for the response. Unfortunately, we can’t do much about it here.

[ivory raven]

I actually posted this on pubgm subreddit and one guy told me to post it here

[lone quail]

I need admin i have video for player cheating useing hack

[storm flume]

Hello, @lone quail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

You guyz doesn't ban hackers but players who are not having good device and using gfx for just fun you ban them...why should gfx be banned does gfx hacks the game?

Tell me why gfx should be banned

I want a valid reason

[vagrant onyx]

@night cloak gfx tool modify the game file and it known that its boost the game function

[night cloak]

But it doesn't hack the game you know

[vagrant onyx]

@night cloak yes i know what you mean

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ivory raven]

@night cloak gfx tools modify the game files which is a violation of pubgm guidelines

[vagrant onyx]

They got banned @night cloak
some people used gfx tool and got banned for 10 years

[night cloak]

Okkk

@night cloak If someone robs a bank and does not get caught, it does not justify the crime or offence, and it does not make said crime or misdemeanor allowed. Robbing banks is prohibited, and there will be consequences once caught, so there will be for using GFX tools. Please avoid asking more questions on this.

[ivory raven]

Can't anyone help in my matter?

[night cloak]

@ivory raven It can take up to 90 days, be patient.

[ivory raven]

@night cloak okay thank you

[oblique folio]

can u pls.. fix your desync?? Its a little to big disadvantage to it

[storm kindle]

Now this thing is terrific help me out @unkempt crescentrs . This is like the 13-14 day this thing is frustating ! Tried everything

[storm flume]

Please refer to this channel's pinned messages for further information, @storm kindle:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[storm kindle]

What ? Is at pinned messages?

Did everthing nothing works !!

@night cloak

This is happening to me past 13 days

[night cloak]

@storm kindle Your location?

[storm kindle]

Mumbai

[night cloak]

Is that in asia?

[storm kindle]

Yeah

[night cloak]

@storm kindle Are you using mobile data? Usually mobile data fixes these type of issue.

[storm kindle]

Yeah i am using mobile data as well as wifi

Still nothing works

[night cloak]

After it gets unlocked, try using mobile data only. Don't use the wifi.

[storm kindle]

ok lets see @night cloak thanks for the info

[polar marsh]

@shrewd yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oblique folio]

Desync = More CPU Usage = Framedrops

[polar marsh]

@peak swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[river kelp]

Fraudsters are now being ignored. I shot the video of the cheating person and sent it to pubg's support unit. The man is still cheating. It will be conqueror soon. Use cheating id: 5674393561

This account is still playing, even though I threw out the video. Your support does not provide a fair gaming environment.

[blazing saddle]

@river kelp It takes time for the system to review the reported accounts and process the reports due to a large number of support tickets being issued everyday. It may take some time, but rest assured, all cheaters get punished accordingly.

[river kelp]

i believe u but one week ago send a ticket.

[quiet mirage]

Does anyone know what the fastest payload win is?

[subtle creek]

will i get ban for using phoenix os?

[polar marsh]

@tight meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tardy mortar]

[foggy charm]

‏Hello, I am a player and a creator from the Middle East and precisely from the Middle East, and in particular, from Baghdad, I've been playing since the second season, but at the time of the Mame, it has been written to be prohibited from the game, I would like to retrieve it because I have been so sick to reach a good phase and I have been unable to change the game of the game, and I will have to help not buy a calculator in the game, I want to account for the matter and help me to the game, and I have a tube on Youtube and I will keep the game back in the channel, thank you

‏Id: 5155188684

[violet bronze]

hi i'm playing this game on SAMSUNG GALAXY A70

The device has 6GB of RAM, but like all A70 devices, I can't get the performance I should get on my device, the frame rate setting is not over-adjusted

GALAXY A50 device, which is a low model of the same firm, gives higher fps value than my device

I ask that this problem be resolved as soon as possible.

Good luck

@night cloak

[night cloak]

@violet bronze When the A70 was released?

[violet bronze]

April 2019

@night cloak 26 april

[night cloak]

@violet bronze I see.

@violet bronze Can you share a screenshot of your graphics settings? Make sure to select smooth while taking the screenshot.

[violet bronze]

Dm?

Extreme??

the lower model, the A50, has the highest setting

And

I cannot use the sound quality at the highest level

Sfx quality @night cloak

[night cloak]

@violet bronze https://youtu.be/ToBklUMH2vg That's weird. This video was uploaded yesterday and it has extreme frame rate.

[violet bronze]

What??

[tame summit]

Hey guys, does anybody knows if screen recording apps can cause b.a.n? I want to record my gameplays but since I have to use an app for that I am kinda afraid hehe

[strange mist]

F u pubg

[violet bronze]

@night cloak but i cant use extreme

[spring void]

@strange mist which server are you playing on? And What is your country?

[strange mist]

Asia, India

[violet bronze]

@night cloak how can this be

[tame summit]

@violet bronze have you tried to repair the game? This may help you

[violet bronze]

Wait

[spring void]

@strange mist I am from Pakistan using asia server, and facing same issue. I will forward it

[strange mist]

Thankx

[marsh plinth]

@violet bronze wait..a70 doesn't have extreme fr!?

[strange mist]

I even have 37mbps speed but I face this problem a lot of freaking times

Sometimes I'm on classic match and everything was going well suddenly I got disconnected

[violet bronze]

@marsh plinth yep

[tame summit]

@marsh plinth I think only the one with 8gb or more has extreme frame rate. I searched about that when I was going to buy another phone

[marsh plinth]

My friend plays on a70..ig he has extreme...and i play on a50..i too have it

[tame summit]

8gb of RAM I mean

[violet bronze]

A50 has 6gb

And has extreme

[tame summit]

Yeah, I am talking about a70, idk why but as far as I know only the version with 8gb can run the game on extreme. It is strange because even the version with 6gb ram is supposed to be Superior to the a50, which runs on extreme with 6gb ram

[shrewd tulip]

I want to report somebody 101% hacker..but i missed video record and exit the match too..but i have its id right now he was in my team only..but now i cant understand how to report him. Can any body help me out,?

[kindred loom]

Where is problems here +3 points no more 🤔

[tame summit]

@shrewd tulip search his id where you go to add new friends and then you go to his profile, open his statistics and then click on report on the low side of the screen

[shrewd tulip]

Ohh kk. Thanks bro let me try

[tame summit]

Np

[night cloak]

@violet bronze @violet bronze Thank you for the report, I'll forward the issue. Meanwhile can you write it in #old?

[violet bronze]

Thanks for help

[kindred loom]

@night cloaki need help for my rank

[night cloak]

Yes?

[spring void]

@strange mist you can also send that to ingame support as well as #old

[shrewd tulip]

@tame summit yeah done. Thanks alot

[violet bronze]

6 hrs slow mod ?? #old @night cloak can you help 🤣

[night cloak]

@violet bronze Read my message in #old.

[violet bronze]

Sorry thanks

[kindred loom]

@night cloak I don't earn a lot of points despite my ranking

[night cloak]

@kindred loom You will earn less points as you get in higher tier.

[kindred loom]

@if i lose they take away too much😂 hope#1234 ah ok thank you

[night cloak]

Yeah, it's because of the ELO.

[kindred loom]

@night cloakthanks for you'r help

[night cloak]

No worries!

[polar marsh]

@torpid lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grave bobcat]

My social site is hacked i.e Facebook

Plz unlink it

It's a huge request from u guys

As i have shifted to ios there is no option to login google play account plz help me

I m a streamer in YouTube

Love to play your games but facing issue

[vagrant onyx]

The bot answer you @torpid lion

If you got error data with client

Refer to this @torpid lion

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[sonic heart]

hello i need Cheating report link

[storm flume]

Hello, @sonic heart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[rotund marlin]

Acailable

[sonic heart]

look to this cheater and system 4 Anti Cheat not detected

look to this cheater and system 4 Anti Cheat not detected

magic and i video him all game after killing me

and not response for cheating system inside game

[polar marsh]

@sonic heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange mist]

@spring void WHAT THE F I DO NOW

[hollow echo]

When is s11 ending ? Any news or exact date

[warm forge]

Umm my game recent started crashing.Anyone know what's the cause?

[storm flume]

Hello, @sonic heart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[vagrant onyx]

@sonic heart look the bot message

[night cloak]

is there any way to reduce lag on 2gb ram phone ??

[hollow echo]

What processor does your phone have @night cloak

[night cloak]

mt6752

[vagrant onyx]

@warm forge probably not

[warm forge]

[vagrant onyx]

@warm forge try to reboot your device

[warm forge]

Didn't worked

Already tried some basic things

Like repair from ingame, clear cache and reboot

[hollow echo]

@warm forge what phone

[warm forge]

Oppo

A5s

[vagrant onyx]

@hollow echo s11 end in 7/3/2020 after that RP will be locked

Stay tuned for more news in #news

[oblique summit]

@rotund marlin I already got outfit

[rotund marlin]

Ion remember asking

[hollow echo]

@vagrant onyx oh thx

[grave bobcat]

My social site is hacked i.e Facebook

Plz unlink it

It's a huge request from u guys

As i have shifted to ios there is no option to login google play account plz help me

I m a streamer in YouTube

Love to play your games but facing issue

@vagrant onyx sir help plz

[bold siren]

It's not possible to unlink linked accounts, @grave bobcat, refer to this message:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[grave bobcat]

@bold siren what the hell cant they add 3rd option

It's up to our choice that whether we want to add or remove ut totally wrong and disappointing one

[storm willow]

@grave bobcat you may try to recover Facebook account. Protecting social media account is your own responsibility.

[grave bobcat]

He has changed all the details

[storm willow]

Should have turned in 2 factor authentication. There is nothing we could do.

[grave bobcat]

Is there anyway to login in ios by google play games

[storm willow]

No. Not possible

You may try contacting customer support.

[frozen vale]

Happened to my friend he had to make a new account

[grave bobcat]

The bots are irritating

[storm willow]

[e-mail] try mailing this ID @grave bobcat

[lavish coral]

My bubgy account has been attended to, does anyone help me?

[turbid moth]

New update date

[pure burrow]

@cerulean zinc

[cerulean zinc]

@storm willow any ways to get free rename cards?

@spring void help

Any ways to get free rename card, we used those level ones and the one we get at first

[storm willow]

@cerulean zinc yes free with prime plus subscription

[pure burrow]

@storm willow free rename cards? How much

[cerulean zinc]

I don’t have prime plus tho

Any other way?

[storm willow]

There are two more you can earn from level up progress, check those rewards

[pure burrow]

In rewards there is nothing for rename card

i have seen those

[cerulean zinc]

@storm willow the ones at 7-10

Those I used

[storm willow]

There should be one more I guess

If not you need to get them, via shop or crew challenge points

[cerulean zinc]

@spring void umm so how do we enter crew challenge, and 4 members are enough for that or full 6 needed?

And how often crew challenges come?

I mean are organised

[spring void]

They come every month or two i beleive

[pure burrow]

Is returner event for once an account

[cerulean zinc]

Yeah

After how many days they get triggered?

[storm willow]

Returner event rewards may differ. No idea about it though xD

[cerulean zinc]

Oof

[pure burrow]

They gives rename card in it tho

[storm willow]

May be

I haven’t triggered those

[spring void]

They do give rename card

[pure burrow]

When

[cerulean zinc]

@spring void after how many days they trigger?

[spring void]

I think they take 3-4 weeks

[cerulean zinc]

Whaattttt

I tried, didn’t work I guess @spring void

[pure burrow]

But when do they give rename card

help

[cerulean zinc]

@pure burrow on 4th week of returning

[storm willow]

Returner event

[cerulean zinc]

U need returner points, so u get a rename card

Something like that

[storm willow]

You may miss current events though

[pure burrow]

Returner event
@storm willow no guarantee of same rewards with rename card?

[cerulean zinc]

@pure burrow they are always same

[pure burrow]

you sure?

[cerulean zinc]

@storm willow do we need full 6 players for crew challenge?

Or 4 is enough

Or u need 12?

[pure burrow]

Cricket team or something?

[storm willow]

@cerulean zinc you can find instructions when the new crew challenge starts.

[cerulean zinc]

But players are something which we might not find in a week @storm willow

Do we need money to register?

[storm willow]

No money needed.

[cerulean zinc]

Any requirements,

[storm willow]

@cerulean zinc as said earlier please wait until New crew challenge event opens. Requirements may be updated

[cerulean zinc]

😔

[storm willow]

you just need min 4 to 6 players.

[round cliff]

can you choose more than one partners? I have one partner now and it still shows I can request others, will it delete or replace my current partner?

[night cloak]

hi

No u cant choose more than 1 partner

[meager moss]

this game is garbage! ump does 95 damage with 9 bullets? guy had no armour like ffs devs fix something besides add useless evoground

I am in conq and lost 55 points due to this bs wtf

either fix this fckn game or remove ranking like jeez

[storm willow]

@meager moss feedback goes here #old

[meager moss]

I’m sure if these dumb devs actually listened to the community all this problems will be fixed but nope. Any problems they just add clothing

its jot even a bug @storm willow its how dumb they develop this game

what other game does a smg not do damage close range with 9 bullets

[round cliff]

Thanks Phantom

[fast crown]

Wft is going on .

[ashen torrent]

Hesabim hackledin yardim edebilirmisiniz

Help me my account hacked

[vague phoenix]

What is the go with modders get rid of them already. As for plug-ins there is still players using controllers with us normal players get rid of them too.

I didn’t put money into a game to have cheaters mess everything up we need updates to get rid of them all.

[velvet bone]

@vague phoenix Noob

[vague phoenix]

Not a noob been playing since it came out but you modders and plug-in people Ruin it for everyone else

[digital lantern]

GFX Tools are allowed? I wanna use it to boost my FPS

[vagrant onyx]

@digital lantern nah not allowed will lead to 10 years ban

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @digital lantern.

[digital lantern]

oh :(

ty

[safe lily]

The people I get matched with are in plat with like 0.8 kds anyway i can fix this

Someone told me don’t bother with language

Matching

[polar marsh]

@vague phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @vague phoenix.

[night cloak]

Dear
I need support urgent please

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sweet quartz]

I need help...there is a localisation issue with my id...i am always getting matched in indonesia lobby ...even though i live in india...plz someone help me...this is becoming unbearable

510168507

@vagrant onyx

@polar marsh

@neon patio

Plz help🥺

[radiant sleet]

Plzz help 😓😓

I reported 2 times yet no action taken

[vagrant onyx]

Use the link

[radiant sleet]

I'd no.

[storm flume]

Hello, @radiant sleet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[glacial creek]

I want to report hackerino

[night cloak]

Read the message above, mate.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wooden hemlock]

Pubgm should create an app that store document and data from the game (it take 3gb from my phone lol)

[trim cargo]

how many frames do u get in extreme frames?

[sick shale]

60

[elder cave]

السلام عليكم

My account is from season two and I am not using a program for the law and you can be sure of that

[vagrant onyx]

@elder cave what is the issue ?

[polar marsh]

@elder cave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lavish coral]

@neon patio

تم حضر هاذا الحساب

5265289487

[vagrant onyx]

@lavish coral account banned ?

[lavish coral]

تم تلاعب في العبادات الحضر

[vagrant onyx]

@lavish coral english

[storm flume]

Please do not use any other language aside from English in this channel, @lavish coral. Refer to #613267301243944960 for language channels.

[lavish coral]

This account has been attended. Please help

[polar marsh]

@stark gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[haughty cypress]

@strange mist the game hates you for your funny username

[strange mist]

It's the 5th time this happening

𝖲𝗍𝖿𝗎

Even tho I have 40mbps speed

[spring void]

@strange mist as said earlier please forward issue in #old and to ingame support

[strange mist]

They didn't respond

[spring void]

@haughty cypress please refrain from sending such comments here which are not helping the user.

[strange mist]

My rank dropped to diamond V because of this

I lost 96 points in total

[glacial creek]

Nice

[trim cargo]

u should be able to gift rename cards

[deep oar]

Fact

[sick shale]

@trim cargo you can write your suggestions in #old

[trim cargo]

ok @sick shale

[tame cobalt]

I've never purchased anything out of the ingame store cant get any info from pubg ingame support

[night cloak]

@tame cobalt Wait for the support to reply you. It can take some time.

[polar marsh]

@silk crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @velvet bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Hi

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[royal zodiac]

Can I know the reason why I got banned

[night cloak]

@royal zodiac read #faq from 3,19 and something for example

[spring wigeon]

Sounds Promising for all those Cheaters out there and Plugged Players

[night cloak]

Try redownload pubg

[royal zodiac]

What can I do to get my account unbanned!

[night cloak]

I said already read again faq.

Probably time is for new account

[clear solar]

My account was hacked on face book and the hacker put the profile image violates the community of Facebook then the Facebook suspended my account so I lost my account in pubg mobile

[spring wigeon]

@clear solar oh Too bad we can't help you . But probably you must use Google rather than your personal information for your safety and Security upon yourself

[long ibex]

@spring wigeon where is the site too report hackers I have recorded his stats as well.

[spring wigeon]

Post pic here

[long ibex]

Ok

[spring wigeon]

Screen shot it if possible

@long ibex they will verify manually

[long ibex]

He has only started playing this season, he is in level 20

5734827766 his ID

[clear solar]

No

5546222770

This is the hacked id

[long ibex]

@clear solar no I just checked the saudi guy is not hacking, his headshot is 31%

[clear solar]

The account name was BASEMHASAN HE CHANGED THE NAME TO ممدوحي

Isweer

This is my ID which took from me

Didn't mean that he is a cheater I mean it was my account that he had stolen it from me

[long ibex]

Wow I'm not sure if there is way Tencent can recover the account. Human beings are wicked very wicked

[clear solar]

What I can do he had stolen it from me

Please need help

If you have a solve for my problem please do it

[stark hazel]

If I want to change the connection with my friend in pubg mobile from Bromance to Buddy would I be able to and still keep the amount of synergy I have with that friend?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @clear solar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @long ibex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[ivory raven]

@clear solar did you ask for help to Facebook support?

[night cloak]

Hi PUBG support I want to return infection mod because I have achievements

[shadow sky]

Is it safe to buy from here??

[solemn yacht]

no

[vagrant onyx]

@shadow sky nah not safe

only use this

https://www.midasbuy.com/ot/buy?appid=1450015065

[stuck solstice]

someone help me.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stuck solstice. Remember to read through #faq before asking questions in the support channels.

[strange mist]

𝖡𝖴𝖫𝖫𝖲𝖧𝖨𝖳 𝖥𝖴𝖢𝖪𝖨𝖭𝖦 𝖯𝖨𝖤𝖢𝖤 𝖮𝖥 𝖲𝖧𝖨𝖳

[storm willow]

@strange mist this issue has been reported to the concern team already and waiting for response. In the mean time you can contact your isp and check if the have any issue from their side

And please mind your language on public .

[strange mist]

It's the 8th time

This happened

An I'm so angry rn

[storm willow]

which region?

[strange mist]

Asia

India

[storm willow]

did you check on other network? Like wifi to mobile data? Does your friend/ CO players have same issue ?

[polar marsh]

@stuck solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange mist]

I am on mobile data

And yes my friends also facing this issue

[storm willow]

We have few staffs from the same region, there isn’t any issue for them. But as said earlier we have already forwarded the issue.

[strange mist]

The moderator pro plays said he's also facing this problem

[storm willow]

@strange mist he is the one who forward the issue to the concerned team.

[strange mist]

My damn rank dropped to diamond V coz of this

[storm willow]

To my knowledge that happens due to Unstable network, packet loss

try contacting your isp and see if they have any problem on their side

[storm willow]

There is an app called ping plotter, which shows packet loss

[strange mist]

Ping tools network?

[storm willow]

It’s ping plotter in iOS.

[strange mist]

It ain't on Android

[storm willow]

Your jitter value is high imo. That may have impact. Try on better wifi network and let me know if the people persist

[strange mist]

I'm using mobile data.... My wifi has 13mbps speed only

[storm willow]

Even 10 mbps will work good if they have proper ping. It’s about ping and latency

If your wifi have stable connection, there won’t be any issue. Just give a shot and let me know.

@strange mist

[stone pendant]

Hi

I finsh all the mission in the RP and buy the royal pass but I don't get RP 100

😕

[polar marsh]

@paper nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@stone pendant you have complete the 10 mission weekly box that give you 2 rank up ahead in every week

[stone pendant]

I complete just two or three weeks

[paper nexus]

Hellow There My account got ba nned for three months now it just unlocks but when i try to join they say it will unlocks at Mar/2 Could u help But it Should open On Mar/1

[vagrant onyx]

@stone pendant thats not Enough

@paper nexus got your message

[paper nexus]

That Does Not Helps

[polar marsh]

@paper nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@paper nexus you have to wait till mar 2

[paper nexus]

oof

[vagrant onyx]

@paper nexus what was the message about the 1 day ban ?

[paper nexus]

then okay thanks

[stone pendant]

@vagrant onyx Soo how I got RP 100 ☹️

[paper nexus]

lemme check

[vagrant onyx]

Okey

@stone pendant what is your current RP rank ?

[stone pendant]

lemme check

[polar marsh]

@paper nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stone pendant]

RP 68

[vagrant onyx]

@paper nexus not that ban the mean log in ban when you try to log in send screen shoot

[paper nexus]

there

[vagrant onyx]

@stone pendant its not possible to reach RP 100 without buying rank

@paper nexus your ban expire after 1-2 days

[stone pendant]

Can I put photo here?

[vagrant onyx]

@stone pendant yes

[paper nexus]

but i cannot wait i've waited till the moment for months dude

Could u help me to unlock it

[rustic sentinel]

Who else is facing this bug?

[vagrant onyx]

@rustic sentinel post it on #old

[rustic sentinel]

@vagrant onyx ok

[paper nexus]

is there anyway to help me at less to unlock it today please

@vagrant onyx

[stone pendant]

!_!

[storm willow]

@paper nexus no one in discord can do it.

[rustic sentinel]

@vagrant onyx done

@vagrant onyx i saw there are so many players they are also facing this glitch then why pubgm team is ignoring them? They need to fix this glitch.

[vagrant onyx]

@rustic sentinel they will do so when its been reported to the team
and they get notice about it
than they will work on fixing it ( if its was a bug in the game ) not other side bug

[stone pendant]

Can anyone see my problem 👀

[vagrant onyx]

@rustic sentinel your bug has been notify

[rustic sentinel]

@vagrant onyx thanks dear. I hope this time they will do something about it, thanks again

[old apex]

Anyone available from community team

Can someone forward it, currently living in india but it is showing australia resulting in matchmaking with different servers

[warped lily]

Gold leauge lobby

Bruh serseriously

[vagrant onyx]

@warped lily i Played a game with bronze tier got matched with conqueror tier

[warped lily]

This looks balanced to me

[vagrant onyx]

@warped lily i dont think the set the match depend on the tier ( if they was less player playing in that server )

[warped lily]

I was playing in asia server during day

[old apex]

@warped lily maybe you are playing in emualator

[warped lily]

No

[vagrant onyx]

@old apex i saw this been reported before

[old apex]

Which one @vagrant onyx

[vagrant onyx]

https://discordapp.com/channels/393088095840370689/481200416349224980/683560610675687455

@old apex

[old apex]

Yes @vagrant onyx

[vagrant onyx]

Ok

[old apex]

@vagrant onyx Can you forward my issue

[vagrant onyx]

@old apex done

[old apex]

Thank you @vagrant onyx hopefully it will be fixed in upcoming update.

[polar marsh]

@outer yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@outer yarrow refer to this

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[stone pendant]

@vagrant onyx no one fix my problem here

[young kestrel]

i am at rp 95 rn i have completed all the challenges how do i reach level 100?? buy the uc ??

[storm flume]

You can apply for the PUBG MOBILE beta program here, @viscid delta:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[brazen rock]

@vagrant onyx I'm getting vietnam version error

although i did nothing

@little root

[storm willow]

@brazen rock contact Vietnam Version support! Only global version here

[brazen rock]

@storm willow Where from

[clear solar]

I have contacted the Facebook support and there is no use

[storm willow]

@brazen rock ingame

@clear solar we donot have access to you social media (linked account credentials). It’s your own responsibility to secure it. Contact respective support for recovering the account

[lavish coral]

'iinah waqt tawil 10 sanawat

In Iraq, they use programs to weak the Internet

[haughty cypress]

what does that even mean

[polar marsh]

@lavish coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@polar marsh Sir which is your thought about erangle 2.O ca
n will be coming? In Which update it coming?

[glossy sable]

@night cloak Keep an eye on #news for all the official news.

All we can tell you is that it's coming Soon™

[storm kindle]

@unkempt crescentrs

Hellllllp me get rid

Of this problem mods facing this since last 14 days pubgm is not helping to resolve this shhhhhhhieieiitt

@glossy sable

[ancient kestrel]

Will there any maintenance break tomorrow for the update on 3rd March ?

[night cloak]

@storm kindle it says try again later, patience

[lyric garnet]

When will the update be coming??

0.17?

[night cloak]

hahaha

[glossy sable]

[night cloak]

@lyric garnet March 3rd.

[fierce yarrow]

I need help my pubg account is been hacked which is linked by Facebook

Somebody help me please

[night cloak]

It takes time

Not one minute to solve

@fierce yarrow Can you still access your game using a different linked method?

[fierce yarrow]

Yes

I am playing by another id

[hot girder]

@lime juniper We need to talk. I have something to show you.

[fierce yarrow]

I had buy royal pass also

And i was playing pubgm from season 2

I have also email to pubg corporation with full details

[night cloak]

@fierce yarrow This might help.

[fierce yarrow]

To where i send information

I have all information

And i cannot still access with my hacked account

@night cloak

[storm flume]

You can contact the customer service via the game settings, @fierce yarrow. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@vestal willow in which mode did you play?

[vestal willow]

@night cloak classic

Erangle

[night cloak]

I mean solo/squad?

[vestal willow]

Squad

[night cloak]

Was it a solo squad? Or played with teammates?

[vestal willow]

Random team

Fr I was bronze in Middle East I pushed to platinum in 5 days just for the title

[night cloak]

Play solo squad/solo. The weapon master title only counts kill if it was knocked+killed with the same weapon. Sometimes, while playing with teammates, it is very much possible to miss a kill/knock.

[vestal willow]

Bro am I joke?

That should be mentioned there

[night cloak]

Unfortunately, it is like this.

[fierce yarrow]

@night cloak

[vestal willow]

All youtuber I saw they knock with AR and kill with any we open left for that

They still get title

[night cloak]

@fierce yarrow Keep trying with the options, that is your only way.

[vestal willow]

@night cloak answer me bro

[night cloak]

@vestal willow It was patched in a newer update.

[vestal willow]

U guys just made me soo angry

[fierce yarrow]

See i buy uc by midas buy

[night cloak]

So?

[vestal willow]

Bro can I ask why was it patched

Just patched after youtubers made video

To make it more harder for other players

[night cloak]

@vestal willow It wasn't meant to be like that which you watched on YouTube. It is a master title, and should be hard to achieve.

[vestal willow]

Ofc...

[fierce yarrow]

In ur screenshot it also ask for payment history

[night cloak]

@fierce yarrow You do not share it here, but to the support when it is being asked.

[vestal willow]

That’s soo unfair @night cloak

U guys should’h patched that b4

[fierce yarrow]

Okk sorry @night cloak

[vestal willow]

When we do it’s patched when we don’t try u guys unpatch it again

[night cloak]

@vestal willow System exploits are always unfair until they gets fixed.

[vestal willow]

And the title isn’t legendary or mythic

If it’s legendary so we should kill/knock with same weapon

Now I have to push again in solos to get that title...

I gotta waste my time again...

[night cloak]

Again, for any suggestions contact in-game support.

[vestal willow]

When ya guys don’t have answers u guys say this...

[night cloak]

Use #pubg-mobile if you wish to continue.

[bronze wing]

How can I fix this issue ?

It bans me for ten minutes each time

[spice rampart]

There no permanent solution of hackers especially using esp 😭 wt😶

[bronze wing]

?

[polar marsh]

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bronze wing]

@night cloak

[polar marsh]

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@spice rampart your acc banned for 2 days ? Data error with client ?

[spice rampart]

Idk why

[vagrant onyx]

@spice rampart can you provide screen shoot if you prefer

[bronze wing]

@vagrant onyx

[spice rampart]

@vagrant onyx not my account

I was mentioning psychic

[vagrant onyx]

@spice rampart okey

[storm flume]

Please refer to this channel's pinned messages for further information, @bronze wing:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[polar marsh]

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick lichen]

What happened to Crew Challenge?

[polar marsh]

@midnight agate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick lichen]

is Crew Challenge sign up coming soon??

[onyx cairn]

Season 8 will come soon. Just wait for it! @quick lichen

[hearty turtle]

what could be the problem I talked with my internet provider and he said its all normal but I have no idea why its like that anyway

[sly swift]

Why isn't there a copy button in Fpp mode control layout?

I don't wat to go through every single change I made in tpp mode

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @dapper tide:

:white_small_square: http://bit.ly/37Lgfbm

[dapper tide]

That youtuber openly say from tomorrow changed the thumbnail bcoz nobody can report him

@storm flume i was paste link of youtube channel.but that showing error

@storm flume

SHowing this error

[light trout]

@dapper tide Please send the link to that YouTube channel instead of the link to the video.

[subtle stump]

Why can’t I link my Gmail acc with Pubg on apple device?

[vagrant onyx]

@subtle stump log in throw google play games is not supported on ios
( and if you ask for solution there is no solution for this )

[slow vale]

@storm flume when 17.0 update will come

[bold siren]

March 3rd, @slow vale.

[median delta]

When will 0.17.0 update come??

[night cloak]

is there anyway I can send uc to my friend

[spring void]

If you already have that in your account then no @night cloak

Otherwise you can use midasbuy.com yo buy it for your friend

@median delta march 3rd

[night cloak]

@subtle stump link your account on Twitter or Facebook then log in with your apple device

[floral walrus]

Why does my pubg crash when I am in a match

[night cloak]

Is it possible to unlink from your facebook and link back to a gmail account

[spring void]

No

[night cloak]

@spring void bro my fb account is disabled and I cant get it back.....is there anyways I can get my pubg account..it is connected to gamecenter and facebook account

[torpid iris]

@spring void

[storm kindle]

@night cloak USE GAMECENTER OPTION#l

[night cloak]

@storm kindle but I want ay on my android phone now

[obtuse tree]

What do reporting people disconnecting from game start, due to not preference gun mode, for being malicious AFK do?

Also please start specifying war mode gun mode so that the offline people amount can be reduced significantly

[maiden salmon]

Is any server matainance tomorrow ?

[night cloak]

i need dev to dm with this problem

its been 6 times i got 10min bnnd so i read the pin so i did thsoe but it keeps happning

i changed nothing till this happen like it just bnned me while i playing

[trim cargo]

the thrower of the stun grenade shouldn't get stunned, just like the PC version

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

wow cant u read? i said i read thsoe already and i did but it keeps happening

i used 3 kinds of connection and it keep happend

also if i change the DNS then the my connection not working i cant connect to the internet

[fathom peak]

can anyone tell me if theres gonna be a server maintainance]

[velvet bone]

Get rid of hackers!!!!!!

[storm flume]

Hello, @velvet bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[spring void]

@fathom peak no confirmed time currently

[fathom peak]

thanks

[velvet bone]

We are the slaves

We are the ones who have to report when you guys can't do anything

[night cloak]

yes their bnning the wrong guy(me im not hacker but they keep 10min bnning me i did what they said but they keep bnning me and if i beg for help they just send a bot message and mute me)

[vagrant onyx]

@velvet bone the anti cheat detect who use hacks
as your report will help the game to become better and ban the hacker

[night cloak]

any solutions for my problems?

i dont care if the ben me just i dont get the points

im pushing rank but while im playing and got benned they dont give me points after that match end

[brazen abyss]

i need help. I want to know how to play on mirimar or shankok in arcade pls helpp I play on moblie

[night cloak]

if u start a match then it selected randomly

means its random u csnt select

[brazen abyss]

But I get engreal all the time

And I hate it :)

[night cloak]

yea cus erangel has highest chance

[vagrant onyx]

@brazen abyss your rating could be higher and you wont find any player in other map

[night cloak]

hey wilk u help me

[vagrant onyx]

@night cloak who is wilk ?

[night cloak]

.

i meant will you help me

[vagrant onyx]

@night cloak what is it ?

[night cloak]

its same problem with yesterday

[vagrant onyx]

data error with client

[night cloak]

u tell me to read pins and do that

[vagrant onyx]

Must common happen to this is the connection and the wifi

[night cloak]

but i already did those and try to use diffrent connection

[vagrant onyx]

@night cloak i gather other info about data error with client

[night cloak]

if i reinstall could that be better

or nothing change

[vagrant onyx]

@night cloak

Data error with client ( 10 min ban )

might to do cause of high kills , lot of report , error connected with the client or internet , checking account for suspicion

[night cloak]

.

BRUH

well.

[vagrant onyx]

@night cloak must common to the issue is the connection

[night cloak]

when i got benned i screenshot those and all those matches i had like more than 10 kills

but before those matches i often played like a dumb

[vagrant onyx]

@night cloak its used the game will kick to check your game activity ( and that data error with client will come )
before that you might receive data has changed and you have been disconnected

[night cloak]

hmm so i get benned if they try to check my game activity

[vagrant onyx]

@night cloak have you got the message data has changed and you have been disconnected than you got the data error with client ?

[night cloak]

whats mean by checking account for suspicion?

[vagrant onyx]

@night cloak checking your game play activity

Like you used GFX TOOL or used kinda short or cheating tool or hacks or modify game files

[night cloak]

is this message u meant?

[vagrant onyx]

@night cloak must common for this i told you before

that you refer to the pinned message ( and try to play in different connection )
try to go cafe and use there wifi connection and play

[night cloak]

ehat about cellular?

i tried my dad's hotspot,my cellular, our home wifi but i got benned again

[vagrant onyx]

@night cloak no go other place and play with there wifi

[night cloak]

why?

[vagrant onyx]

If you can go cafe is very good

[night cloak]

its diffrent connections

[vagrant onyx]

@night cloak i cant have no more dissection about this

[night cloak]

but .. in those kinds of places i cant play games just staying there and play games whole day thats thats not good specislly when many people are there

uh why u were the only one who helped me the most

[vagrant onyx]

@night cloak you are welcome

[night cloak]

wait but while i playing with these (bennd )connection then i sometimes i get benned but not all times

why is that?

[pure burrow]

Why is it keep saying request timeout. Tho my internet is fine
Server down?

[river crane]

Server is not dow @pure burrow

[placid owl]

Hello there

[vagrant onyx]

@placid owl hey what is it ?

[polar marsh]

@placid owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vast sapphire]

Is midasbuy is official tencent partner?

[thorn breach]

I got kick out of the game because of this plzzz fix this my Gaming loop is on the latest version

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @thorn breach.

[storm willow]

@vast sapphire midasbuy Website is officially authorised for UC purchase

[thorn breach]

@storm flume how do i do that

[zinc frost]

@thorn breach click on the 🇪 emoji reaction in #613267301243944960 to unlock those channels

[mortal wagon]

So I got killed by these 2 guys in back to back games after they teamed up. Please Pubg , do something about your game. These players are ruining the experience of players like me who play this game to have some fun only to die by cheaters.

[mint salmon]

What can be done to report these 5 players?

[storm willow]

@mint salmon report in game

[polar marsh]

@vocal nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mint salmon]

@storm willow It was a solo match, how do I report the 5?

[storm willow]

@mint salmon I understand it. I Hope there will be an Option in the future. Please feel free to post in #old

[mint salmon]

@storm willow I know, but in the meantime they are hurting real players

[storm willow]

@mint salmon yeah that’s unfortunate. Just report the player as of now, the one you spectate

[torn cargo]

How do I raise my rank?

In group

[storm willow]

@torn cargo Chicken dinner

[torn cargo]

In group

[storm willow]

Can you explain briefly ?

Do you mean squad ?

[violet mist]

when will the update notes be shared?

[vagrant onyx]

@olive epoch english only

[storm flume]

Please do not use any other language aside from English in this channel, @olive epoch. Refer to #613267301243944960 for language channels.

[lavish coral]

مرحبا انا الاعبemairghalib ارجو مساعدتي في فك حضر حسابي ١٠ سنوات انه وقت طويل تم التلاعب في حسابي الفيس بوك ارجو مساعدتي في اقرب ممكن لاستعادة العبة لأنني احبها العبة واحب حسابي المحضور ارجو المساعدة ID5265289487

[vagrant onyx]

@lavish coral english

[polar marsh]

@lavish coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@arctic plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive epoch]

M

[vagrant onyx]

@olive epoch do you require any assistance

[polar marsh]

@lusty ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@lusty ether please contact customer care

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @lusty ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spice hawk]

My account got hacked the one who hacked linked his twitter please help me i cant able to get my account back i can provide billing proofs purchased uc everything just i wamt my account back please i beg you

[covert mason]

when is next crew challenge going to be?

[spice hawk]

@polar marsh help me please

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @spice hawk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[azure token]

My account got hacked the one who hacked linked his Gmail please help me. Now i can login game with my Facebook. Sadly hacker login again & again with his Gmail . Please sir help me to get my account back i can provide billing proofs purchased uc . I just want my account & remove that Gmail from my game please i beg you @polar marsh

[storm willow]

@azure token read above bot message - #faq 2.5

[night cloak]

No matter what DNS Server I use (Google, Cloudflare, My ISP’s) I still get the Data Error with Client error

It usually comes when I’m having a good match

With 7+ kills

For e.g I just killed an enemy and had a total of 9 kills and instantly got the pop-up

This sucksssss

Hope this is fixed in the upcoming update

@lime juniper @neon patio

[polar marsh]

@tame jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty tinsel]

I see alot of Crews has more than 6 players. How can i do this ?

[night cloak]

Invite

[vagrant onyx]

@night cloak what is it ?

@tame jungle what seem the issue ?

[night cloak]

Im about crew, i guess u must invite to make six ppl

[tame jungle]

So how am I supposed to get class crates

Classic crates

[night cloak]

Finish tasks everyday and u get free class crate

[torn cargo]

One chiter come and go to pubg m

[tame jungle]

No

Wait how

I’m trying to get jinxed III

[night cloak]

Try more

And u jinx

[tame jungle]

Of what

How I get crates

[lusty ether]

@vagrant onyx i claimed file , but nothing i can see response,,, only bot reply

[night cloak]

RP missions this way i get some crates

[lusty ether]

its irritTING WITH BOT REPLY

[tame jungle]

I’m 100

[night cloak]

Then wait new season i guess

[tame jungle]

-_-

[polar marsh]

@lusty ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young fractal]

pls ban this team they wher al using cheats they think vip hacks is helping them

i have video of this match so i if need it just ask my pls

[storm flume]

Hello, @young fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[young fractal]

i wil do that thank u i upload the video asap on youtube

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[spare wing]

Hi , I have big issues with my account

[night cloak]

What's up?

[spare wing]

My profile pic is not getting loaded

[night cloak]

@spare wing Which social media did you link with the game?

[spare wing]

Twitter

[night cloak]

@spare wing Update your Twitter profile picture with the same picture you have there. Log out from the game and log in using Twitter. It should solve the issue.

[spare wing]

So I have to change my profile pic on Twitter ?

[night cloak]

Yes.

[spare wing]

Then if I want to change it ?

[night cloak]

You change it there. It will automatically sync with the game.

[spare wing]

Let me see !

I did it , still not working

[night cloak]

Did you log out from the game and log in again after changing the picture?

[spare wing]

Yes

[night cloak]

How many times did you change your Twitter picture? And which picture is showing in-game?

[spare wing]

I changed in many times now

It shows the first picture that was there before I changed it to different

[night cloak]

Also, you are logging into the game by tapping on Twitter, right?

[spare wing]

Yes

[night cloak]

@spare wing Are you on Android?

[spare wing]

No

iOS

[night cloak]

@spare wing Take some screenshots of your sensitivity settings and tap on client repair.

[spare wing]

You check urself it is not getting loaded at all , my id 566503461

[night cloak]

@spare wing Just checked your profile. It seems you have opted-in for no profile picture. Go to your PUBG Mobile profile > Main Menu > Edit > Avatar and choose the 2nd option from there.

[spare wing]

I have selected the 2nd option already there

This is frustrating

[night cloak]

There's something you are doing wrong. Can you write step by step how you are logging out and logging into the game, starting from your phone's homescreen?

[polar marsh]

@twin salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal shuttle]

Where do we report hackers?

[storm flume]

Hello, @unreal shuttle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[spare wing]

When I logged out from Pubg , then I changed my profile pic on Twitter to same as displayed on my pubg account, then I logged in my pubg account with the Twitter account, but I can’t load my profile picture nor can anyone else load it to see it . And when I change the picture on my Twitter, it is stuck here with the old pic and also not getting loaded .

@night cloak

[night cloak]

@spare wing Are you logging out through the interface?

[spare wing]

Yes

[night cloak]

Maybe reinstall and try login with twitter only

[velvet bone]

Reset my nickname please

[night cloak]

Ask in #discord.

[velvet bone]

I can't view that channel

[spare wing]

Which option to select here ? @night cloak

[velvet bone]

Someone blocked me from viewing it lmao

[night cloak]

Initialisation, @spare wing.

Make sure to take screenshots of your sensitivity settings.

[velvet bone]

@night cloak Please allow me to view #discord-support

[night cloak]

Not here, @spare wing, just for backup purposes.

[spare wing]

Oops got it

[sick shale]

Click on support @velvet bone to view it

[night cloak]

@velvet bone DM an active administrator. And please move to #chat. This support is for PUBG Mobile in-game related issues.

[velvet bone]

Okay

It would be nice if you could DM an administo for me because it will be quicker

[night cloak]

Please #chat.

[spare wing]

@night cloak I repaired it but still same . I am so frustrated

[night cloak]

@spare wing I'll look into it and mention you if I find a solution.

@spare wing try reinstall game

[spare wing]

Ok thanks @night cloak

@night cloak it is very big game to reinstall

Also can I link my email account to my pubg account?

[night cloak]

Okay, it possible last fix but u can find other option

[spare wing]

@night cloak yup

[brittle jackal]

I've been trying to change my region in pubg mobile but the option doesn't appear in my settings!! Even if i changed VPN, WiFi or Device. Why is that?