#questions | PUBG MOBILE | Page 712

oblique halo Feb 18, 2020, 2:06 AM

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why he is very hard

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😦

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i think its easy to get ban 10 years now Thanks guys 😦

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i'll let him do everything

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@blazing saddle it didn't happen as how it goes in Faq

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OMG 😩

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why its like that omg its wasting

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i didn't sleep to save my account and you guys sleeping without any problem 😦

night cloak Feb 18, 2020, 2:16 AM

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guys when will tier protection for season 13 come where we have to play 5 matches with friends in classic mode???

oblique halo Feb 18, 2020, 2:17 AM

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😢

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noone here can help me so who i have to go to help me

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you joking guys really you joking

blazing saddle Feb 18, 2020, 2:24 AM

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@oblique halo Follow through the exact messages as given in the solution. Remember, it may take up to 90 days to process your request

night cloak Feb 18, 2020, 2:24 AM

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guyss please reply to my question???

ionic horizon Feb 18, 2020, 2:27 AM

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Where can I report some cheaters???

oblique halo Feb 18, 2020, 2:30 AM

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@oblique halo Follow through the exact messages as given in the solution. Remember, it may take up to 90 days to process your request
@blazing saddle you joking guys till i lose my account and it makes everyone happy Thanks for Help guys i really have to share to people how Pubg mobile help me

storm flumeBOT Feb 18, 2020, 2:33 AM

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Hello, @ionic horizon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

ionic horizon Feb 18, 2020, 2:39 AM

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I already did that. No action has been taken yet.

polar marshBOT Feb 18, 2020, 2:47 AM

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@cosmic iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender dust Feb 18, 2020, 2:50 AM

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Hello
where i can find a real moderator working for PUBGM ??

storm willow Feb 18, 2020, 2:51 AM

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PUBGMOBILE_CS@tencentgames.com

slender dust Feb 18, 2020, 2:51 AM

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I need his help how to contact withj real PUBGM coustumer service not a bot

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@storm willow only bot answering me and says to call then in-game helper

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but also in-game coustumer service only bot answering me .-.

oblique halo Feb 18, 2020, 2:55 AM

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even here like you talking to Bot Actually noone helps @slender dust

slender dust Feb 18, 2020, 2:55 AM

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so how i can talk with them for a proplem they cause it loosing my account

night cloak Feb 18, 2020, 3:11 AM

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when will tier protection for season 13 come ???

fallen anvil Feb 18, 2020, 3:33 AM

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Why is no event and items featured are hidden?
Is any update?

oblique halo Feb 18, 2020, 4:38 AM

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@slender dust actually am loosing my account right now and they say they cant help hahaha like am playing GTA and i came here to help me in GTA am asking to help me in your game not another game but they say no hahah i never saw any game like that hahah Sooo Nice

storm willow Feb 18, 2020, 4:39 AM

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@oblique halo please move to #general chat

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@fallen anvil will be unlocked later

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@slender dust ingame customer service and the mail ID are the 2 methods to reach customer service.

polar marshBOT Feb 18, 2020, 4:42 AM

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@crude jacinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Feb 18, 2020, 4:47 AM

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@oblique halo if you have access to another linked account follow #faq 2.5

oblique halo Feb 18, 2020, 4:47 AM

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i tried but its not the same

rotund osprey Feb 18, 2020, 4:48 AM

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There is a problem with the account. It does not appear to me. I am linking the account to something else. There is someone opening the account and spending money from the account.

📎 Screenshot_20200217_090054_com.tencent.ig.jpg

oblique halo Feb 18, 2020, 4:48 AM

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they said to me its your problem not our

storm willow Feb 18, 2020, 4:49 AM

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@rotund osprey change social account password and turn on 2fa

oblique halo Feb 18, 2020, 4:49 AM

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storm i've spoke to each one and noone can help how iam asking to help in in your game

rotund osprey Feb 18, 2020, 4:49 AM

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Im on 2fa

wheat tinsel Feb 18, 2020, 4:49 AM

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Hello guys

oblique halo Feb 18, 2020, 4:50 AM

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and i can send you screenshot of what really they said to me am sorry but was so silly answers

storm willow Feb 18, 2020, 4:50 AM

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It’s your own responsibility to take care of your Facebook/ twitter credentials

wheat tinsel Feb 18, 2020, 4:50 AM

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Pubg id 5291241538

oblique halo Feb 18, 2020, 4:50 AM

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of what if someone hacked and what happened is happened i need to unlink my account

neat turret Feb 18, 2020, 4:52 AM

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It’s the same answer. You’re SoL if your account wasn’t kept secure.

oblique halo Feb 18, 2020, 4:53 AM

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really to each one i hope oneday someone hack something you really paid alot for it and you can't do anything just all what you have to do to go yo the owner of the thing to help you and the owner says he can't help hahaha is that real !!

storm willow Feb 18, 2020, 4:53 AM

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it’s not easy to hack someone’s social networks account just for the sake of stealing PUBG ID- unless other wise the user give them on free UC and skins links. (How would the hacker know you have linked FB with PUBG).

rotund osprey Feb 18, 2020, 4:54 AM

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Im save I do not know how to open the account, as he does not log in with Facebook, and I do not see someone opening the account. There was no problem with taking money.

storm willow Feb 18, 2020, 4:55 AM

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@rotund osprey no one can access your account without your credentials

oblique halo Feb 18, 2020, 4:56 AM

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@storm willow ok what if they did !! so its my account and i paying pubg mobile company to play so i need to change linked account !!

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its like i have my car and you only gave my one key but i can't change the key cause i lost it !!

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so i'll lose the car

storm willow Feb 18, 2020, 4:57 AM

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@oblique halo we gave 2 key and you lost first key and kept the second key in car itself

oblique halo Feb 18, 2020, 4:57 AM

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or i have to break the car to get in which is mean i can lose it better cause the owner of the game can't help !!

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yes but the main one someone had it !!

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and he come everyday trying to steal my car

storm willow Feb 18, 2020, 4:58 AM

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If you lose it you can’t blame the company

oblique halo Feb 18, 2020, 4:58 AM

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but am asking the company can i change the key to other key and the company says no

neat turret Feb 18, 2020, 4:58 AM

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You’re not going to get anywhere here lol. I’ve never seen anyone from Tencent chat here.

oblique halo Feb 18, 2020, 4:58 AM

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hahahahahah

neat turret Feb 18, 2020, 4:59 AM

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The SM APIs have the capability to revoke access, so it’s technically possible, but you’re not talking to the right people to get the problem addressed.

storm willow Feb 18, 2020, 4:59 AM

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As said earlier only customer service can solve the issue, if they cannot no one in discord can help

rotund osprey Feb 18, 2020, 4:59 AM

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Ok and why the account link does not appear to me with another account

oblique halo Feb 18, 2020, 4:59 AM

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just hope oneday anyone says no to me he can get the same thing to feel how i feel really i'll try to get ban 10 years on my main account from Season 1 and i pain alot for it ❤️ thanks Guys for useless help

neat turret Feb 18, 2020, 5:01 AM

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Please fix. FPP NA has unacceptably high queue times

📎 image0.png

storm willow Feb 18, 2020, 5:01 AM

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@oblique halo everyone have to face their own consequences for not able to protect their account. Applies to me too

oblique halo Feb 18, 2020, 5:02 AM

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😦 storm noone feel really how i feel i paid all what i have for this account

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i play this game since it open

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season 1 a

neat turret Feb 18, 2020, 5:02 AM

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Contact CS. You’re wasting your time

oblique halo Feb 18, 2020, 5:03 AM

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and in the end someone hacked my acount so i came here to ask for help and you can't help me so who can help 😦

night cloak Feb 18, 2020, 5:03 AM

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I have Removed all friends from facebook but they still showing in the Facebook friends in game

sudden egret Feb 18, 2020, 5:10 AM

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@night cloak unfriend them from fb 1st, then remove them from in-game list. that's when they are supposed to disappear

storm willow Feb 18, 2020, 5:12 AM

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@oblique halo ingame Customer Support or PUBGMOBILE_CS@tencentgames.com

night cloak Feb 18, 2020, 5:12 AM

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I have already removed all friends @sudden egret

little forum Feb 18, 2020, 5:14 AM

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@night cloak if u have unfriend them just try log out and login again in game

vocal relic Feb 18, 2020, 5:18 AM

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I am unable use #clans

storm flumeBOT Feb 18, 2020, 5:20 AM

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Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

little forum Feb 18, 2020, 5:20 AM

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@vocal relic u need to be atleast level 10 to. Be able to use it

vocal relic Feb 18, 2020, 5:20 AM

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@little forum Ok

night cloak Feb 18, 2020, 5:20 AM

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@little forum
I have tried

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📎 Screenshot_2020-02-18-10-50-08-37.png 📎 Screenshot_2020-02-18-10-46-29-58_dac7cc7571c39b392df64923967cf7da.png

little forum Feb 18, 2020, 5:21 AM

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@night cloak u can block them otherwise

night cloak Feb 18, 2020, 5:22 AM

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Can I change Gmail or Fb account ?

little forum Feb 18, 2020, 5:22 AM

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@night cloak of ur Facebook?

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No u can't link 2 Facebook at a time

night cloak Feb 18, 2020, 5:23 AM

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So How They Will removed

little forum Feb 18, 2020, 5:23 AM

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Try to link app Store or Google Play or twitter

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And try login with that social media account

night cloak Feb 18, 2020, 5:28 AM

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pubgm_fp

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why they are showing

icy grail Feb 18, 2020, 5:29 AM

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I cannot log in to the global version because I have logged in to the Vietnamese version before

night cloak Feb 18, 2020, 5:30 AM

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@neat turret

storm willow Feb 18, 2020, 5:39 AM

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@icy grail you need to contact Vietnamese support

fallow imp Feb 18, 2020, 5:41 AM

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I want to contact technical support

polar marshBOT Feb 18, 2020, 5:44 AM

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@spiral timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen shadow Feb 18, 2020, 5:58 AM

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can we use DNS changing application?
I'm getting 400ms in Asia server which is literally unplayable but by using 1.1.1.1 app to change the DNS server it gets down to 120ms.
Please advise if I can use this in PMCO.

storm willow Feb 18, 2020, 6:00 AM

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@keen shadow #pmco

keen shadow Feb 18, 2020, 6:00 AM

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Ok

night cloak Feb 18, 2020, 6:52 AM

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@night cloak Hi bro event it's open? pubgm_yeheboi

📎 Screenshot_20200218-084859_PUBG_MOBILE.jpg

fallow imp Feb 18, 2020, 7:07 AM

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I want to contact technical support

cobalt hearth Feb 18, 2020, 7:19 AM

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Hi

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Why pubg lite isn’t working on my pc

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It only types safe mode

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And it said conatct us if problem didn’t solved

polar marshBOT Feb 18, 2020, 7:31 AM

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@vital ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant falcon Feb 18, 2020, 7:46 AM

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What was the 86 mb update for ?

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Anyone

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?

bronze flint Feb 18, 2020, 8:02 AM

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I have an issue.....
Yesterday's i won a classic match...
And my game for glitch .. There was no option for continue... So i exit the match after winning... And after viewing my stats i couldn't see that game... Anyone can explain me.. That bug... Trash game....

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@distant falcon i think for fixing bugs and glitches...

mystic garnet Feb 18, 2020, 8:06 AM

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I've been also like that

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Glitch

bold siren Feb 18, 2020, 8:07 AM

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Please drop that in #old, @bronze flint.

tight mortar Feb 18, 2020, 8:07 AM

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Where should i report hacker

storm flumeBOT Feb 18, 2020, 8:07 AM

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Hello, @tight mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

cobalt hearth Feb 18, 2020, 8:11 AM

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Why pubg lite isn’t working on my pc

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It only types safe mode

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And it said conatct us if problem didn’t solved

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@bold siren

bold siren Feb 18, 2020, 8:13 AM

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Please join this server and ask for help there, @cobalt hearth:

discord.gg/pubglite

cobalt hearth Feb 18, 2020, 8:16 AM

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thanks

spring barn Feb 18, 2020, 8:17 AM

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84 mb update for what ? @bold siren

bold siren Feb 18, 2020, 8:18 AM

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@spring barn:

https://discordapp.com/channels/393088095840370689/481200416349224980/679022526029889537

spring barn Feb 18, 2020, 8:18 AM

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Ok thanks

silent totem Feb 18, 2020, 8:28 AM

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Hlw sir

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Need one help

normal fulcrum Feb 18, 2020, 8:29 AM

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How can we help you?

polar marshBOT Feb 18, 2020, 8:29 AM

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@silent totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hearty shard Feb 18, 2020, 9:07 AM

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@little forum Thank you my problem solve after i upgrade RP like you suggest 🙂

vague wyvern Feb 18, 2020, 9:52 AM

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Doxz gaming using MK on ipad just here to report him

pine frigate Feb 18, 2020, 9:54 AM

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Does anyone know if it’s possible to allow people to spectate the person who killed them in a custom room like in a classic match?

night cloak Feb 18, 2020, 10:00 AM

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im ace and why play with bronze hackers? lol

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pubgm_fp

storm flumeBOT Feb 18, 2020, 10:05 AM

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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

frozen schooner Feb 18, 2020, 10:27 AM

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i need support im in Bangladesh but game shows Australia

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what can i do now?

night cloak Feb 18, 2020, 10:31 AM

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again dead from bronze hacker in forest,he know everything.. why ace tier play with bronze? 2 match today and i dont want play anymore..

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pubgm_fp

cobalt moss Feb 18, 2020, 10:33 AM

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@night cloak hi i am a emulator player can you add me as an emulator member

storm flumeBOT Feb 18, 2020, 10:33 AM

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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cobalt moss.

cobalt moss Feb 18, 2020, 10:34 AM

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ok thank you

vagrant onyx Feb 18, 2020, 10:35 AM

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@frozen schooner hey can you explain more

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You mean from country on settings

night cloak Feb 18, 2020, 10:38 AM

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@vagrant onyx yore make me Dev 1 week i promise i stopped every hacker ingame with my mind. pubgm_LUL

vagrant onyx Feb 18, 2020, 10:40 AM

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@night cloak thanks for the suggestion

frozen schooner Feb 18, 2020, 10:45 AM

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im in a match wait let me show you the SS

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@vagrant onyx

📎 Screenshot_20.png

vagrant onyx Feb 18, 2020, 10:47 AM

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@frozen schooner have you made change regoin anything for offer ?

frozen schooner Feb 18, 2020, 10:48 AM

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yeah but it was few months ago around 4 or 5 maybe

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@vagrant onyx

vagrant onyx Feb 18, 2020, 10:49 AM

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@frozen schooner if its was month than you have to wait more till you can change it

frozen schooner Feb 18, 2020, 10:50 AM

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i can change it if i want to i can click ok ant save it to Australia instead of Bangladesh

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i was about to change my country but it keep showing me AU @vagrant onyx

vagrant onyx Feb 18, 2020, 10:52 AM

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@frozen schooner was it before Bangladesh ?

storm willow Feb 18, 2020, 10:52 AM

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First time it is 60 days, second time is 120 days I guess and

📎 image0.png

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Read that you need to contact customer service if you have any issue

glossy sable Feb 18, 2020, 10:53 AM

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...did you just share your IP address publicly?

storm willow Feb 18, 2020, 10:54 AM

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@frozen schooner ^^

glossy sable Feb 18, 2020, 10:55 AM

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I deleted it for your own safety. You should censor such sensitive information before sharing screenshots.

frozen schooner Feb 18, 2020, 10:55 AM

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@vagrant onyx yeah

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@storm willow what is it bro?

lapis flax Feb 18, 2020, 11:07 AM

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Hello how can I play smooth without gfx tool

vagrant onyx Feb 18, 2020, 11:08 AM

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@lapis flax if it not support than there is nothing you can do in a legit way

lapis flax Feb 18, 2020, 11:08 AM

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I don't even need resolution my phone don't show the so smooth option

vagrant onyx Feb 18, 2020, 11:09 AM

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@lapis flax yea there is nothing can be done about it

polar marshBOT Feb 18, 2020, 11:09 AM

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@lapis flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx Feb 18, 2020, 11:10 AM

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@lapis flax people get banned for using it if the game detect you using it

No warning after detect in first time will get ban for 10 years

storm willow Feb 18, 2020, 11:12 AM

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@frozen schooner read 2-4 messages above where you were tagged earlier

lapis flax Feb 18, 2020, 11:14 AM

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I got muted somehow anyway thx I'll try to lower resolution of phone itself without gfx tool

vagrant onyx Feb 18, 2020, 11:15 AM

#

@lapis flax okey

#

We unmute you

tacit pelican Feb 18, 2020, 11:52 AM

#

@polar marsh Can you guys add Kosovo Flags 🇽🇰🇽🇰🇽🇰on country/region? We need it!

normal fulcrum Feb 18, 2020, 12:03 PM

#

@tacit pelican You can provide feedback and suggestions in #old

dusty heath Feb 18, 2020, 12:13 PM

#

Yesterday came a patch to game. Anybody know what new it brought to game? Havent seen any info anywhere

vagrant onyx Feb 18, 2020, 12:16 PM

#

@dusty heath yes

https://discordapp.com/channels/393088095840370689/481792418564407296/679016098774908938

proud bolt Feb 18, 2020, 12:35 PM

#

I can’t hear any direction from the game after joining a room in discord, the volume is fine but became omnidirectional. The phone is Iphone11, updated to the newest OS.

polar marshBOT Feb 18, 2020, 12:52 PM

#

@glacial tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@lusty bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Feb 18, 2020, 12:58 PM

#

@glacial tartan thank you for reporting. As we say always, cheater will be punished 🙂

night cloak Feb 18, 2020, 1:15 PM

#

@ @storm willow bro my friend id is hacked can you help him

#

@lime juniper pls help him

storm willow Feb 18, 2020, 1:18 PM

#

@night cloak does he have access to another linked account ?

#

ask him to recover Facebook/ twitter account and enable 2fa

storm flumeBOT Feb 18, 2020, 1:19 PM

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wicked dawn Feb 18, 2020, 1:51 PM

#

Ok, so pubg is not letting me log in and when I tried multiple times, it kind of gave me a 5 minute soft ban from login gg

fallow fox Feb 18, 2020, 2:13 PM

#

What is the suggested gaming phone with 0% lag

#

At also a cheap price

warped lily Feb 18, 2020, 2:23 PM

#

Get a redmi phone

#

Cheap but very powerful

#

Help: can i move my progress from an android to a ios.

bold siren Feb 18, 2020, 2:27 PM

#

You mean changing your device to iOS, @warped lily?

molten hazel Feb 18, 2020, 2:30 PM

#

i have video of ahcker

#

hakcer

#

where can i download it??

warped lily Feb 18, 2020, 2:33 PM

#

@bold siren i have my pubg account on a android can i use the same account in a ios.

bold siren Feb 18, 2020, 2:33 PM

#

Of course if you have a login method, @warped lily.

storm flumeBOT Feb 18, 2020, 2:33 PM

#

Hello, @molten hazel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

warped lily Feb 18, 2020, 2:34 PM

#

Ok thanks

sudden ruin Feb 18, 2020, 2:40 PM

#

📎 Screenshot_20200212-165057.png

prime zenith Feb 18, 2020, 2:40 PM

#

Hi, can I know why I didn't get the reward though I did the survey?

📎 Screenshot_20200218-173636_PUBG_MOBILE.jpg 📎 Screenshot_20200218-173800_Video_Player.jpg 📎 Screenshot_20200218-173816_Video_Player.jpg

opal wharf Feb 18, 2020, 2:41 PM

#

So i see this event ended on 20 february. But since yesterday, i dont get any drop box for my event. Anyone know what happen?

📎 Screenshot_20200218-213852.jpg

night cloak Feb 18, 2020, 3:12 PM

#

@opal wharf play classic matches to get more air drops

opal wharf Feb 18, 2020, 3:15 PM

#

I play everyday but dont get the drop @night cloak

night cloak Feb 18, 2020, 3:15 PM

#

@prime zenith I too have not received this survey reward yet

quartz wave Feb 18, 2020, 3:16 PM

#

@opal wharf Probably another bug

#

Can the developers remove the winter mode and add ferryland which was in Season 2-3 ...The game's dead now...Better to rewind back than worse updates

trim cargo Feb 18, 2020, 3:17 PM

#

There is a scope in pug, please fix it

#

bug*

night cloak Feb 18, 2020, 3:18 PM

#

@quartz wave they will remove winter mode but they gonna take back day night match instead of ferryland.

quartz wave Feb 18, 2020, 3:19 PM

#

@night cloak Day and night literally sucks mate

night cloak Feb 18, 2020, 3:20 PM

#

@quartz wave i agree

#

@trim cargo which type of bug could you please explain

quartz wave Feb 18, 2020, 3:21 PM

#

Spoiling Sanhok with the fog map wasn't satisfying ..They added it to erangle too...These guys haven't got chill... Stating the kill points have been increased by 40%... I haven't seen actual changes thou..The survival predominates yet

real hamlet Feb 18, 2020, 3:38 PM

#

Is Midasbuy official?

night cloak Feb 18, 2020, 3:39 PM

#

Yes, it is official, @real hamlet.

real hamlet Feb 18, 2020, 3:40 PM

#

@night cloak thanks, the deals look much better there

#

Btw is it available in india?

night cloak Feb 18, 2020, 3:41 PM

#

You can go check region on their website, @real hamlet.

lone locust Feb 18, 2020, 3:43 PM

#

Hello
I have my PUBG mobile linked to both game center and facebook , but now i got my facebook account hacked and i cant use it anymore , i cant log in to my account in my PC using the Emulator because of this problem, can anyone help me with unlink my facebook so i can link it to another social media and use it in my PC #questions

real hamlet Feb 18, 2020, 3:43 PM

#

@night cloak It does,

#

@night cloak thanks

night cloak Feb 18, 2020, 3:43 PM

#

Happy to help, @real hamlet. :)

foggy notch Feb 18, 2020, 3:44 PM

#

The bullet doesn't connect when we're driving and shooting only the blood appears

storm flumeBOT Feb 18, 2020, 3:45 PM

#

Please refer to subpoint 2.8 in #faq for further information, @lone locust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

jade rivet Feb 18, 2020, 3:54 PM

#

Auto headshot aimbot

📎 image0.png

storm flumeBOT Feb 18, 2020, 3:54 PM

#

Hello, @jade rivet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT Feb 18, 2020, 3:55 PM

#

@jade rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Feb 18, 2020, 3:55 PM

#

@lone locust contact ingame customer support

jade rivet Feb 18, 2020, 3:57 PM

#

Speed hack

📎 video0.mov

polar marshBOT Feb 18, 2020, 3:57 PM

#

@jade rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Feb 18, 2020, 3:58 PM

#

Help me @storm willow

storm flumeBOT Feb 18, 2020, 3:58 PM

#

Hello, @jade rivet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

storm willow Feb 18, 2020, 3:58 PM

#

@cerulean zinc what’s the issue ?

cerulean zinc Feb 18, 2020, 3:58 PM

#

Where is that adjust scope thingy

📎 image0.png

#

@storm willow

polar marshBOT Feb 18, 2020, 3:59 PM

#

@jade rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Feb 18, 2020, 3:59 PM

#

I cannot make my 6x 3x

storm willow Feb 18, 2020, 3:59 PM

#

@cerulean zinc reset and try again

cerulean zinc Feb 18, 2020, 4:00 PM

#

And I cannot reset and set all of that again pubgm_hidethepain

#

Coz I will forget @storm willow

#

But where is it?

#

Out of my hud?

#

pubgm_kappa

storm willow Feb 18, 2020, 4:00 PM

#

@cerulean zinc probably behind the header on top

#

@jade rivet use the link Machete bot posted

cerulean zinc Feb 18, 2020, 4:02 PM

#

But dude, this time it’s k, what if another time it happens, many times we place things on that area when we first start our own claw, we need to change it again and again, u can’t reset and do all that again!

#

SS is a thing I know, still

storm willow Feb 18, 2020, 4:03 PM

#

@cerulean zinc copy it to tdm layout, reset the current one and see if the reduce scope appears

cerulean zinc Feb 18, 2020, 4:03 PM

#

😔 for a little change I need to reset

storm willow Feb 18, 2020, 4:04 PM

#

If it is little you wouldn’t be here 😉

cerulean zinc Feb 18, 2020, 4:05 PM

#

😞 thanks anyways

storm willow Feb 18, 2020, 4:05 PM

#

copy this layout to tdm and reset there

#

You’re welcome

cerulean zinc Feb 18, 2020, 4:05 PM

#

I’ll rather just take ss and start everything again, with more changes!!!

#

The only problem with it rn is, it is above my scope button so I cannot use it

storm willow Feb 18, 2020, 4:07 PM

#

@opal wharf

📎 image0.png

ebon mantle Feb 18, 2020, 4:18 PM

#

Hello
i want talk with a manager in Pubg Mobile

#

Iam streamer and Creator of tournament of PUBG Mobile players in the Middle East, and I want some support from the PUBG Mobile game managers

#

The prizes for the tournament this month is 1000$

small wagon Feb 18, 2020, 4:36 PM

#

When will the erangle 2.0 be released

#

🤔

vagrant onyx Feb 18, 2020, 4:38 PM

#

@small wagon no more news about this we don’t have official date of release

polar marshBOT Feb 18, 2020, 4:39 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx Feb 18, 2020, 4:39 PM

#

But maybe will receive some news later time

small wagon Feb 18, 2020, 4:39 PM

#

What was the last update for yesterday?

vagrant onyx Feb 18, 2020, 4:40 PM

#

@small wagon read this about the update

https://discordapp.com/channels/393088095840370689/481792418564407296/679016098774908938

jaunty sundial Feb 18, 2020, 5:26 PM

#

I found like cheater or something i have full video where i can send it?

storm flumeBOT Feb 18, 2020, 5:26 PM

#

Hello, @jaunty sundial!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

jaunty sundial Feb 18, 2020, 5:30 PM

#

I dont know hes id nothing cuz he was in stone or in the rock

blazing saddle Feb 18, 2020, 5:33 PM

#

You can use the search feature to look for their profile. You can find the in-game user identification in their profile.

night cloak Feb 18, 2020, 5:36 PM

#

How can one set up a scrim lobby?

obtuse kestrel Feb 18, 2020, 5:39 PM

#

Hello l Just had a match wiht 亗Lucifer亗
Player name and it was a very exciting and aspirational match if we Come to the real issue with lots of clay, i Will have a request, i have a hit of kar98 and can you help me with this issue i want to get the record of the rub

night cloak Feb 18, 2020, 5:51 PM

#

@obtuse kestrel Can you elaborate your request?

#

@night cloak By creating a room using a room card.

obtuse kestrel Feb 18, 2020, 5:54 PM

#

@night cloakI want the video of the match I entered

night cloak Feb 18, 2020, 5:55 PM

#

@obtuse kestrel Videos aren't being recorded for matches.

obtuse kestrel Feb 18, 2020, 5:58 PM

#

@night cloakI had a YouTube channel, I'll throw it there, I forgot to start the video too, so I want it

night cloak Feb 18, 2020, 6:00 PM

#

@obtuse kestrel As I said, videos aren't recorded for matches. Maybe such feature will be introduced in future, cannot confirm.

obtuse kestrel Feb 18, 2020, 6:01 PM

#

@night cloakThank you for your information

night cloak Feb 18, 2020, 6:06 PM

#

How do you get a room card

#

?

bold siren Feb 18, 2020, 6:12 PM

#

You can buy it under the option Shop or you can also buy one-time room card from your Clan's Shop, @night cloak.

night cloak Feb 18, 2020, 6:14 PM

#

Is it real cash or uc?

#

Or can it be bp?

#

in the middle of the game 10 minutes.. no hack nothing

#

📎 received_184821272809025.jpeg

#

any idea?

polar marshBOT Feb 18, 2020, 6:18 PM

#

@frigid dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold siren Feb 18, 2020, 6:18 PM

#

You can buy the one-time one with your ''Clan silver coins'', @night cloak.

solemn yacht Feb 18, 2020, 6:19 PM

#

can we buy more then one at a time please

bold siren Feb 18, 2020, 6:19 PM

#

You can buy only one at a time.

solemn yacht Feb 18, 2020, 6:20 PM

#

but if the game wants people to spend money why not let them buy more

craggy blade Feb 18, 2020, 6:22 PM

#

Hi. Why I player will get a 10 minute ban?

#

IOS user.

#

What is the reason for it.

#

And how to solve this.

cyan citrus Feb 18, 2020, 6:38 PM

#

@craggy blade

📎 unknown.png

lethal blade Feb 18, 2020, 6:38 PM

#

How can I solve a mic problem on iPad iOS or is it a thing? My iPad mic won’t work and I cannot hear others even when I insert earphones pls help me

night cloak Feb 18, 2020, 6:41 PM

#

@lethal blade The problem persists only while using headphones?

iron basin Feb 18, 2020, 6:42 PM

#

Hello Guys Wanna Ask You Something!.
Does The Anticheat Benn Innocent Players!.
I think its definitely not people claiming that must be cheating on present or being the past!
Mods do clear this issue please!.

night cloak Feb 18, 2020, 6:43 PM

#

@craggy blade Can I get your device name, iOS version, in-game ID and a screenshot of the 10 minute ban?

#

@iron basin The Anti-cheat only bans cheating activities.

#

@iron basin! They will always come up with stories to try to get unbanned.

iron basin Feb 18, 2020, 6:48 PM

#

@night cloak true,one more thing if someone mass report a legit player will they get benned?.

night cloak Feb 18, 2020, 6:50 PM

#

@iron basin They will not get banned but the ones reported will be in trouble as it will be counted as spam.

spiral igloo Feb 18, 2020, 7:00 PM

#

Is there a specific router config that would allow better connection to PUBGm servers?

polar marshBOT Feb 18, 2020, 7:00 PM

#

@unborn rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal patrol Feb 18, 2020, 7:04 PM

#

any one online?

#

@night cloak

haughty cypress Feb 18, 2020, 7:04 PM

#

no

polar marshBOT Feb 18, 2020, 7:04 PM

#

@mortal patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Feb 18, 2020, 7:41 PM

#

@languid zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon breach Feb 18, 2020, 8:16 PM

#

Hello i want hlep pls

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Hi someone still my account pls help me i

#

I spend a lot of money in there i have bells pls pls help me

trail pendant Feb 18, 2020, 8:18 PM

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Hey, someone hacked your account did you mean?

neon breach Feb 18, 2020, 8:18 PM

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Yes

trail pendant Feb 18, 2020, 8:19 PM

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From which platform(Facebook, twitter, gmail..)?

neon breach Feb 18, 2020, 8:20 PM

#

Facebook and he delet my page and i cant log in with gamecenter

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Bcs he change to pubgvn but i cant log in there too

trail pendant Feb 18, 2020, 8:22 PM

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And now how did he login to your pubg mobile account?

neon breach Feb 18, 2020, 8:23 PM

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From facebook i was do broadcast live in facebook

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He log in my account in facebock and change the email and open the game and delet my page in facebook

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Pls help me

slender roost Feb 18, 2020, 8:39 PM

#

Why did I lag in front of enemies

neon breach Feb 18, 2020, 8:40 PM

#

I didnt do that

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He was log in my account and see the code in live when i stop live he was teken

bold siren Feb 18, 2020, 8:42 PM

#

You should take that to customer service, @neon breach.

Try these steps, @slender roost:

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

polar marshBOT Feb 18, 2020, 8:45 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold siren Feb 18, 2020, 8:48 PM

#

You can login to your game account if you had a second login method, if you did not have any second login method, you should contact the Facebook support, @night cloak.

neon breach Feb 18, 2020, 8:50 PM

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I have game center but i cant log in there bcs i show msg from pubg say use pubg vn and when i try there i cant log in too

bold siren Feb 18, 2020, 8:51 PM

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What do you mean by ''use pubg vn''? It tells you to use the Vietnamese version?

neon breach Feb 18, 2020, 8:54 PM

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I was use pubg globalism but after when he take my account i show this msg when i try to log in from game center

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I have bells and photo and have everything

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I want talk wiith support pls

trail pendant Feb 18, 2020, 9:24 PM

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You should try to login and contact the customer service in-game, @neon breach.

stiff garden Feb 18, 2020, 9:27 PM

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Cannot find match I pubg mobile beta

night cloak Feb 18, 2020, 9:33 PM

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@stiff garden Try playing solo. You should be able to find one within 5 minutes.

stiff garden Feb 18, 2020, 9:38 PM

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The other day I matched by solo an this happed

📎 Screenshot_20200217-224923_BETA_PUBG_MOBILE.jpg

night cloak Feb 18, 2020, 9:43 PM

#

@stiff garden Try playing classic. Hardcore mode doesn't have bots.

polar marshBOT Feb 18, 2020, 9:46 PM

#

@dawn pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon breach Feb 18, 2020, 10:11 PM

#

Them dont help me

#

You should try to login and contact the customer service in-game, @neon breach.
@trail pendant them dont help me

trail pendant Feb 18, 2020, 10:14 PM

#

It may take more than week to get an answer due to the high number of daily reports.

neon breach Feb 18, 2020, 10:15 PM

#

It may take more than week to get an answer due to the high number of daily reports.
@trail pendant its bot answer me

#

I want just someone admin talk with me

polar marshBOT Feb 18, 2020, 10:17 PM

#

@steady trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

toxic aspen Feb 18, 2020, 10:35 PM

#

Hi

night cloak Feb 18, 2020, 10:38 PM

#

Hi
@toxic aspen Todayat 5:35 PM EST
Hey is there anything I can help you with?

storm flumeBOT Feb 18, 2020, 10:39 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @toxic aspen. Remember to read through #faq before asking questions in the support channels.

neon breach Feb 18, 2020, 10:40 PM

#

@toxic aspen Todayat 5:35 PM EST
@night cloak i want help 😫

polar marshBOT Feb 18, 2020, 10:40 PM

#

@toxic aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon breach Feb 18, 2020, 10:42 PM

#

Any support here 😩

night cloak Feb 18, 2020, 10:43 PM

#

@neon breach I cannot help with your problem. I'm sorry!

neon breach Feb 18, 2020, 10:44 PM

#

Who can help me bro

#

@neon breach I cannot help with your problem. I'm sorry!
@night cloak who can help me bro

mystic hull Feb 18, 2020, 10:52 PM

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@neon breach if your account has been connected to VN PUBG version then just say bye bye to your acc, there is no solutions for your acc to get back to global version. you are not the first one and last one either , I have met many users like you 🙂 and all of them just created new acc.

neon breach Feb 18, 2020, 10:53 PM

#

@neon breach if your account has been connected to VN PUBG version then just say bye bye to your acc, there is no solutions for your acc to get back to global version. you are not the first one and last one either , I have met many users like you 🙂 and all of them just created new acc.
@mystic hull i dont want that i just want my account back the hacker take it

storm willow Feb 18, 2020, 10:55 PM

#

@neon breach ingame Customer Support or the Customer Support mail ID is the only solution. No others can help

mystic hull Feb 18, 2020, 10:55 PM

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@neon breach just accept it and next time be more careful. There is chance to get your acc back, but it will be always connected to VN PUBG version. Just don’t hope too much.

neon breach Feb 18, 2020, 10:55 PM

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@neon breach ingame Customer Support or the Customer Support mail ID is the only solution. No others can help
@storm willow no one there just bot answer me and no help

#

@neon breach just accept it and next time be more careful. There is chance to get your acc back, but it will be always connected to VN PUBG version. Just don’t hope too much.
@mystic hull bro i spend alot money and i have more balls

storm willow Feb 18, 2020, 10:56 PM

#

Wait until you get reply

#

It takes time to process each and every request

neon breach Feb 18, 2020, 10:59 PM

#

It takes time to process each and every request
@storm willow two bays i talk with bot no one answer me

storm willow Feb 18, 2020, 11:01 PM

#

As said earlier it takes time, and customer support is your only hope. Please do not ask about this issue again, since you have been answered multiple times

polar marshBOT Feb 18, 2020, 11:20 PM

#

@craggy schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

west field Feb 18, 2020, 11:34 PM

#

Great game! He just shot my out from the BRDM.

📎 Screenshot_20200218-232939_PUBG_MOBILE.jpg 📎 Screenshot_20200218-233144_PUBG_MOBILE.jpg

polar marshBOT Feb 19, 2020, 12:07 AM

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@umbral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 19, 2020, 12:11 AM

#

What’s this can someone explain it me please

📎 image0.png

#

Where’s the support !!!

vagrant onyx Feb 19, 2020, 12:21 AM

#

Read the pinned message

storm flumeBOT Feb 19, 2020, 12:21 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak Feb 19, 2020, 12:31 AM

#

I think my friends hacking he has a 40% headshot ratio and 3500 +kills and we suspect location hack we reported him but nothing happened

keen solar Feb 19, 2020, 12:45 AM

#

id like to congratulate pubg for making the de sync so good that this game is total fkn trash

#

love playing against people with 300+ ping because you morons need 25 game modes

sly lotus Feb 19, 2020, 1:38 AM

#

@keen solar ofc

jagged linden Feb 19, 2020, 1:48 AM

#

Bonus reward not opening in emulator

night cloak Feb 19, 2020, 2:26 AM

#

When will you guys fix the room gltich where if your game crashes or you have to restart, it doesn't let you back in the room?

night cloak Feb 19, 2020, 3:03 AM

#

@jagged linden it is for mobile gamers only

jagged linden Feb 19, 2020, 3:32 AM

#

@night cloak who said u in smartgaga its opening but not in gameloop

iron basin Feb 19, 2020, 3:40 AM

#

@night cloak your account got suspended for 7 days?

storm flumeBOT Feb 19, 2020, 4:01 AM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jagged linden.

storm willow Feb 19, 2020, 4:02 AM

#

@night cloak Post the glitches/ bugs in #old

leaden bone Feb 19, 2020, 4:07 AM

#

Why do I keep getting banned for 10 minutes?

#

It says We have terminated your connection because of data error with your client, Please check your network connection and try again.

silk basin Feb 19, 2020, 4:11 AM

#

How can i purchase rename card

haughty cypress Feb 19, 2020, 4:12 AM

#

with money

silk basin Feb 19, 2020, 4:12 AM

#

Yes with money

rough dragon Feb 19, 2020, 4:19 AM

#

Recently, I faced Mic glitch - once you start the match you cannot hear your teamates and neither your teamates can hear you and you cannot fix it even if you restart the game until the match is over.
Please fix this bug ASAP.

atomic finch Feb 19, 2020, 4:33 AM

#

i have record for hacker and him id

#

how can i report him ?

prisma topaz Feb 19, 2020, 4:45 AM

#

Can I use paid GFX tool for my mobile bcz I cant play without Gfx. Bcz I am getting very low FPS in my mobile without gfx @lime juniper

storm flumeBOT Feb 19, 2020, 5:06 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @prisma topaz.

night cloak Feb 19, 2020, 5:14 AM

#

I want to know about calculation of rating point system thoroughly.
How survival, kills, healings, damages, supports, Terminator and MVP affect the rating points, Exp and BP coins earned?
Please explain thoroughly about calculation matrix of the rating points. In numbers on specific teirs. Provide me a link to study more.
Thanks in advance.

proud bolt Feb 19, 2020, 5:17 AM

#

Sorry for repeating but, does anyone know about the issue of joining a discord chat room causing sounds to lose direction? Platform is IPhone 11.
This impacts my gameplay significantly as I couldn’t tell where the footsteps/gunshots are coming from if I want to talk to my friends. Should I forward this question to discord instead? Thank you for all the help

storm flumeBOT Feb 19, 2020, 5:25 AM

#

Alas, the developers are not going to release information with that much detail. The reason why should be obvious, but in case it isn't... This is to prevent people from gaming the system. This is how it is for all elo systems: some secrecy is maintained so that people don't make games boring to watch. @night cloak

night cloak Feb 19, 2020, 5:30 AM

#

Alas, the developers are not going to release information with that much detail. The reason why should be obvious, but in case it isn't... This is to prevent people from gaming the system. This is how it is for all elo systems: some secrecy is maintained so that people don't make games boring to watch. @night cloak
@storm flume
I'll try to avoid to public these information after having grabbed requisite info anyhow.☹️

normal fulcrum Feb 19, 2020, 5:49 AM

#

@silk basin You can purchase it in Shop

storm flumeBOT Feb 19, 2020, 5:51 AM

#

Unfortunately, the people who might be able to give you the information you are asking for are not on this Discord server. With the exception of those who have the pubgm staff role, the staff team here is not part of Tencent. They're not even in the same building as each other, let alone as the developer team. Sorry, @night cloak.

night cloak Feb 19, 2020, 6:23 AM

#

Where do we send footage of a hacker?

storm flumeBOT Feb 19, 2020, 6:26 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT Feb 19, 2020, 6:35 AM

#

@bleak dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Feb 19, 2020, 7:56 AM

#

@keen smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted rose Feb 19, 2020, 8:12 AM

#

that guy was ranking up with a cheater and I recorded him by spectating, Please ban this guy if there is anyone watching from officials. the in game name of player is ƒßI乛GRARI

📎 5_60781428114068606551.mp4

#

He was Teaming with that cheater

storm flumeBOT Feb 19, 2020, 8:17 AM

#

Hello, @muted rose!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

muted rose Feb 19, 2020, 8:35 AM

#

@storm flume thanks, I reportesd him there also.

snow nymph Feb 19, 2020, 8:40 AM

#

Hi I need help please

#

I was persecuted because my account was incorrectly and incorrectly blocked, because it did not violate the user agreement
‏ I did not
‏ 1. I have not used any cheat tools in the game.
‏ 2. I have not used any unauthorized third-party software to log into the game to change the customer's profile information.
‏ 3. I have not made any changes to the customer profile data illegally, for example: removing grass patterns or changing game patterns.
‏ 4. I have not used an unofficial game client to play the game.
‏ 5. I had not caused fake players in the game or promoted illegal information or websites to lose their accounts or lose their money.
‏ 6. I have not team games with teammates to cheat several times.
‏ 7. I have not used any unauthorized payment channel to recharge the UC.
‏ I play the game regularly and did not violate any laws and did not violate the user agreement
‏ I have all the evidence I have for you. You can review my account and know that I am a regular player and did not violate the laws or the user agreement
‏ I am a big fan of this game, as if I did not feel persecuted, which is why I complain to you because I spent a lot of money because of my love for this game
‏ Play on my iPhone
‏ help me please
‏ ID: 585647963 and my name is at pubg Azo0oz 《GSG》

#

I have all the evidence that I am a regular player

polar marshBOT Feb 19, 2020, 8:41 AM

#

@snow nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress Feb 19, 2020, 8:42 AM

#

thats not what persecution means, and "incorectly and incorrectly blocked" doesnt make sense @snow nymph

paper plover Feb 19, 2020, 8:44 AM

#

Hello!
I almost spent 2100UCs on crate opening the day before yesterday, and when I opened the Enigmatic Killer Crate, I got the Dp and Parachute skin in the rewards revealed after opening the crate, but as soon as I went to my Inventory to check for it bot of them were not there.

📎 IMG_20200218_224504.jpg 📎 Screenshot_2020-02-19-13-06-56-26_dac7cc7571c39b392df64923967cf7da.png

vagrant onyx Feb 19, 2020, 8:46 AM

#

@paper plover please contact customer care if you really got it

paper plover Feb 19, 2020, 8:46 AM

#

I also wrote an email, but I was asked to to explain the issue under the customer service section in the game.
I did, but I didn't got any replies as soon as I explained my issue there.

storm flumeBOT Feb 19, 2020, 8:46 AM

#

Please refer to subpoint #5.3 in #faq for further information, @paper plover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

paper plover Feb 19, 2020, 8:46 AM

#

@vagrant onyx I did bro, but I didn't got any reply.

vagrant onyx Feb 19, 2020, 8:47 AM

#

@paper plover try to use in game support

paper plover Feb 19, 2020, 8:47 AM

#

I did but no reply

vagrant onyx Feb 19, 2020, 8:47 AM

#

Try to type positive message and reply

paper plover Feb 19, 2020, 8:48 AM

#

It was decent.
Wait let me upload the conversation

plush acorn Feb 19, 2020, 8:49 AM

#

How can I unlink with Facebook account?

haughty cypress Feb 19, 2020, 8:50 AM

#

you cant

plush acorn Feb 19, 2020, 8:51 AM

#

@haughty cypress sait to me?

#

Said to me?

haughty cypress Feb 19, 2020, 8:51 AM

#

maybe

plush acorn Feb 19, 2020, 8:52 AM

#

Sad

vagrant onyx Feb 19, 2020, 8:52 AM

#

@plush acorn that is not possible sorry

plush acorn Feb 19, 2020, 8:52 AM

#

😥 😥

#

I have pubg new account but I have linked with facebook for old pubg account.

#

😫 😫

storm willow Feb 19, 2020, 8:54 AM

#

As said above account once linked cannot be undone

plush acorn Feb 19, 2020, 8:54 AM

#

Yes sir.

vagrant onyx Feb 19, 2020, 8:55 AM

#

@plush acorn hey make a new facebook account and link it

plush acorn Feb 19, 2020, 8:55 AM

#

I can't

vagrant onyx Feb 19, 2020, 8:55 AM

#

So there is no solution

plush acorn Feb 19, 2020, 8:55 AM

#

@vagrant onyxI have old Fb fri on my Old Fb acc.

#

It's okay.Thanks for answering.

paper plover Feb 19, 2020, 8:56 AM

#

📎 Screenshot_2020-02-19-14-20-17-12_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-20-47-31_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-20-52-06_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-20-56-80_dac7cc7571c39b392df64923967cf7da.png

plush acorn Feb 19, 2020, 8:56 AM

#

😉

vagrant onyx Feb 19, 2020, 8:56 AM

#

@paper plover after the fourth screen can you send what they told

paper plover Feb 19, 2020, 8:57 AM

#

📎 Screenshot_2020-02-19-14-21-01-73_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-21-06-59_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-21-10-89_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-21-16-17_dac7cc7571c39b392df64923967cf7da.png

#

@vagrant onyx Yes

#

📎 Screenshot_2020-02-19-14-21-22-23_dac7cc7571c39b392df64923967cf7da.png

vagrant onyx Feb 19, 2020, 8:58 AM

#

@paper plover have you got any reply yet ?

#

If you didnt got reply yet

#

Cause its your first day of report

paper plover Feb 19, 2020, 8:59 AM

#

📎 Screenshot_2020-02-19-14-29-08-95_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2020-02-19-14-29-13-47_dac7cc7571c39b392df64923967cf7da.png

#

@vagrant onyx No

vagrant onyx Feb 19, 2020, 8:59 AM

#

Due to highly support and ticket going on its will take few days for customer service to reply to you

#

@paper plover

buoyant ginkgo Feb 19, 2020, 8:59 AM

#

@paper plover you will get reply in 24 hours

vagrant onyx Feb 19, 2020, 9:00 AM

#

please don’t use other words and your conv might get closed

paper plover Feb 19, 2020, 9:00 AM

#

@buoyant ginkgo @vagrant onyx It's been 35 hours already

#

@vagrant onyx Okay sure

buoyant ginkgo Feb 19, 2020, 9:00 AM

#

mail them

vagrant onyx Feb 19, 2020, 9:01 AM

#

@paper plover might take you up to 4 days

paper plover Feb 19, 2020, 9:01 AM

#

@buoyant ginkgo I did, they told me contact them through the Customer Service in the gane.

#

@vagrant onyx Okay 😕

buoyant ginkgo Feb 19, 2020, 9:01 AM

#

ofc coz its pubg🤣 🤣

paper plover Feb 19, 2020, 9:02 AM

#

Waiting is the only option left

vagrant onyx Feb 19, 2020, 9:02 AM

#

@buoyant ginkgo there is a lot of report and ticket tencent have to go Through everyday so its not easy

mint moon Feb 19, 2020, 9:05 AM

#

How can I return my account on which I spent a lot of money

vagrant onyx Feb 19, 2020, 9:05 AM

#

@mint moon what happen

#

?

mint moon Feb 19, 2020, 9:09 AM

#

I don't know why in the middle of the game, they took me out

vagrant onyx Feb 19, 2020, 9:09 AM

#

@mint moon can you send screen shoot if possible ?

night cloak Feb 19, 2020, 9:09 AM

#

I cant enter match stucks in loading screen

vagrant onyx Feb 19, 2020, 9:09 AM

#

@night cloak rest the game that happen

night cloak Feb 19, 2020, 9:09 AM

#

@vagrant onyx I did 4 times

mint moon Feb 19, 2020, 9:11 AM

#

📎 Screenshot_20200217-170728.jpg

#

📎 Screenshot_20200218-114816.jpg

storm flumeBOT Feb 19, 2020, 9:13 AM

#

Please refer to subpoint #2.12 in #faq for further information, @mint moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint #5.3 in #faq for further information, @mint moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

mint moon Feb 19, 2020, 9:15 AM

#

@vagrant onyx > @mint moon can you send screen shoot if possible ?
@vagrant onyx

📎 Screenshot_20200217-170728.jpg

vagrant onyx Feb 19, 2020, 9:16 AM

#

@mint moon yes follow the bot message

night cloak Feb 19, 2020, 9:17 AM

#

rip pubgm_yeheboi

meager scarab Feb 19, 2020, 9:19 AM

#

Bonus Challenge redeem section gone.

📎 Screenshot_2020-02-19-14-47-41-062_com.tencent.ig.jpg 📎 Screenshot_2020-02-19-14-47-18-317_com.tencent.ig.jpg 📎 Screenshot_2020-02-19-14-47-12-225_com.tencent.ig.jpg

#

Is it only for me?

#

@vagrant onyx

night cloak Feb 19, 2020, 9:44 AM

#

Hello

storm flumeBOT Feb 19, 2020, 9:45 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Feb 19, 2020, 9:46 AM

#

My linked Facebook account is hacked and I need to remove it

calm onyx Feb 19, 2020, 9:47 AM

#

The game terminated my connection for 10min 2 games in a row. I wonder what could be reasons?

vagrant onyx Feb 19, 2020, 9:48 AM

#

Data error with client

storm flumeBOT Feb 19, 2020, 9:48 AM

#

Please refer to this channel's pinned messages for further information, @calm onyx:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

storm willow Feb 19, 2020, 9:49 AM

#

@night cloak do you have access to another linked account ?

night cloak Feb 19, 2020, 9:50 AM

#

Twitter

storm flumeBOT Feb 19, 2020, 9:50 AM

#

Please refer to subpoint 2.5 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm willow Feb 19, 2020, 9:50 AM

#

@night cloak follow above instructions

night cloak Feb 19, 2020, 9:50 AM

#

I need to remove the Facebook I can't do anything :/

storm willow Feb 19, 2020, 9:50 AM

#

follow the instructions on #faq 2.5

leaden bone Feb 19, 2020, 9:53 AM

#

I keep getting banned for 10 minutes We have terminated your connection because of data error with your client, Please check your network connection and try again.

night cloak Feb 19, 2020, 9:53 AM

#

Thank you so much!

merry sandal Feb 19, 2020, 9:53 AM

#

Please refer to this pinned message, @leaden bone:
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

leaden bone Feb 19, 2020, 9:58 AM

#

@merry sandal It's already on automatic, as for DNS changer is it there in the ios Appstore

dim hollow Feb 19, 2020, 10:02 AM

#

Hlo i need help . After the new update my game is not opening.it keeping revolving arround verifying resources.checking update,preparing resources

vagrant onyx Feb 19, 2020, 10:05 AM

#

@dim hollow log out and press repair button

still having the same issue please delete and re-download the game

dim hollow Feb 19, 2020, 10:06 AM

#

@vagrant onyx i am at the start screen

#

The jeep where checking update comes

normal fulcrum Feb 19, 2020, 10:10 AM

#

It happens due to slow internet connection. Try changing your data from mobile data to wifi or vice versa @dim hollow

dim hollow Feb 19, 2020, 10:18 AM

#

Bro the network connection is full speed

#

@spring void help

buoyant ocean Feb 19, 2020, 10:44 AM

#

Pubg when new update is coming?

night cloak Feb 19, 2020, 10:46 AM

#

‘Data error with client’ what does this mean my internet gives me a ping of 30-40

spring void Feb 19, 2020, 10:46 AM

#

@dim hollow try restarting device or router

storm flumeBOT Feb 19, 2020, 10:46 AM

#

We currently do not have a specific release date for the upcoming update, @buoyant ocean. Once we do, we will publish further information in #news.

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

real hamlet Feb 19, 2020, 10:58 AM

#

There's an issue with gyroscope where the camera moves on its own. Any fixes? Asking for a friend

blazing saddle Feb 19, 2020, 11:02 AM

#

@real hamlet You can report it to #old channel.

real hamlet Feb 19, 2020, 11:02 AM

#

@blazing saddlethanks

cursive iris Feb 19, 2020, 11:05 AM

#

Hello pubgm support

#

My Twitter account got locked down and it asks me for a verification code sent to my phone number, I don’t have access to the phone number connected to my account. I changed my phone number and carrier. I only have access to my email address and I want to put my new phone number.

#

I cant login to the game

#

My account is linked with twitter

#

Pubg account is linked with twitter and i cant login pubg because of my locked twitter

proven scaffold Feb 19, 2020, 11:19 AM

#

@blazing saddle can you help me?

blazing saddle Feb 19, 2020, 11:19 AM

#

@proven scaffold Yes, what is the issue?

#

@cursive iris Contact Twitter support for this issue.

cursive iris Feb 19, 2020, 11:24 AM

#

Ok i will contact them but if i couldnt get my twitter back

#

Is it done? I cant login to my pubg acc anymore?

woeful igloo Feb 19, 2020, 11:24 AM

#

i was trying to redeem codes but they didnt work what is the problem?

proven scaffold Feb 19, 2020, 11:25 AM

#

@blazing saddle Twitter and fb is linked to my account. I lost access to fb but have Twitter access. And someone is logging into my account from fb. I want to block access from fb to my account

blazing saddle Feb 19, 2020, 11:27 AM

#

@proven scaffold Kindly follow the instructions given in #faq subpoint 2.5

proven scaffold Feb 19, 2020, 11:30 AM

#

@blazing saddle registration date of my pubg account or Twitter account?

📎 RdHVpDX_d.jpg

blazing saddle Feb 19, 2020, 11:30 AM

#

PUBGM account.

proven scaffold Feb 19, 2020, 11:33 AM

#

@blazing saddle and what if u haven't done any purchase in pubg mobile?

blazing saddle Feb 19, 2020, 11:33 AM

#

Then, you can skip that part.

proven scaffold Feb 19, 2020, 11:34 AM

#

@blazing saddle what do you mean by both nickname?

blazing saddle Feb 19, 2020, 11:35 AM

#

The usernames of your linked social media accounts.

proven scaffold Feb 19, 2020, 11:36 AM

#

I only know username of my twitter account

#

@blazing saddle what about fb?

blazing saddle Feb 19, 2020, 11:37 AM

#

Just add the nicknames of the social media account which belongs to you.

dim hollow Feb 19, 2020, 11:45 AM

#

@blazing saddle my facebook account which is connected to game is suspended .Can i connect other or unsuspend that

blazing saddle Feb 19, 2020, 11:47 AM

#

@dim hollow If your Facebook account is suspended, you should contact Facebook support to recover it.
Unfortunately, it is not possible to unlink or unbind accounts once linked to the game.

chrome olive Feb 19, 2020, 12:03 PM

#

Whenever i login from my facebook account it comes safari cannot open page because too many redirects occured

sand path Feb 19, 2020, 12:12 PM

#

Uninstall safari? @chrome olive

chrome olive Feb 19, 2020, 12:13 PM

#

We cannot uninstall it

sand path Feb 19, 2020, 12:13 PM

#

Emulator?

chrome olive Feb 19, 2020, 12:13 PM

#

No bro iphone

#

I downloaded facebook and logged in then it came sorry this link does not seems to be working

sand path Feb 19, 2020, 12:15 PM

#

I haven't used an iPhone...but there should be an option to disable that app....or look for how to change default browser on ios

chrome olive Feb 19, 2020, 12:17 PM

#

Whenever i login from my facebook account it comes safari cannot open page because too many redirects occured plz tell how to fix helpp plzzzz

night cloak Feb 19, 2020, 12:20 PM

#

Hey all any one here can help me ? I have a problem in my inventory

chrome olive Feb 19, 2020, 12:22 PM

#

I have problem login isueeee

storm willow Feb 19, 2020, 12:25 PM

#

@chrome olive since safari is default browser in iOS, login will process via default browser

#

If you get any error on safari, try clear cache and then login

chrome olive Feb 19, 2020, 12:25 PM

#

So what should i do

#

I did it

#

Still not happening

storm willow Feb 19, 2020, 12:26 PM

#

Can you send the screenshot of the error ?

chrome olive Feb 19, 2020, 12:26 PM

#

📎 image0.png

#

If i download facebook and login it comes the link doesn't seem to be workinf

#

Working*

storm willow Feb 19, 2020, 12:30 PM

#

@chrome olive in safari setting clear cookies, redirect website data and try logging in

#

https://support.apple.com/en-us/HT203370

Apple Support

If Safari can't open the page because too many redirects occurred

This might occur when you open a page that is redirected to another page, which is then redirected to open the original page.

marble thicket Feb 19, 2020, 12:39 PM

#

India Bonus challenge Redemption store is showing Error 404. How to fix this help. 😫

quiet mirage Feb 19, 2020, 12:56 PM

#

Uhh I seem to have a green line going all around my screen. It has never been there before

bold siren Feb 19, 2020, 12:57 PM

#

Does it appear when you open the game, @quiet mirage?

quiet mirage Feb 19, 2020, 1:00 PM

#

No

#

Only in game

bold siren Feb 19, 2020, 1:00 PM

#

Try repairing your client on the login screen, @quiet mirage.

quiet mirage Feb 19, 2020, 1:01 PM

#

Okay I'll try

marble thicket Feb 19, 2020, 1:08 PM

#

@bold siren help me

normal fulcrum Feb 19, 2020, 1:23 PM

#

@marble thicket Which device?

marble thicket Feb 19, 2020, 1:23 PM

#

Redmi note 8 pro

#

Same happened with all my friends @JinThomson#7214

normal fulcrum Feb 19, 2020, 1:24 PM

#

Make sure you have updated Android System Webview app

marble thicket Feb 19, 2020, 1:25 PM

#

📎 Screenshot_2020-02-19-18-55-10-834_com.tencent.ig.jpg

#

@normal fulcrum Are you able to access that page? @normal fulcrum

normal fulcrum Feb 19, 2020, 1:27 PM

#

Let me check

marble thicket Feb 19, 2020, 1:28 PM

#

@normal fulcrumYes please kindly

normal fulcrum Feb 19, 2020, 1:28 PM

#

I can

📎 Screenshot_2020-02-19-18-58-11-268_com.tencent.ig.jpg

slender yacht Feb 19, 2020, 1:28 PM

#

📎 Screenshot_2020-02-19-18-58-05-854_com.tencent.ig.jpg

#

Plz help me

normal fulcrum Feb 19, 2020, 1:28 PM

#

Explain the issue @slender yacht

slender yacht Feb 19, 2020, 1:29 PM

#

My facebook account has been disabled and now i cant i access to my pubg account what can i do

normal fulcrum Feb 19, 2020, 1:29 PM

#

Can you log in through fb app or site?

marble thicket Feb 19, 2020, 1:35 PM

#

@normal fulcrum not that one duee

#

India Bonus challenge @normal fulcrum

slender yacht Feb 19, 2020, 1:35 PM

#

I can't

#

Log in through anywhere

normal fulcrum Feb 19, 2020, 1:36 PM

#

Ohh sorry @marble thicket. Let me check

#

You need to contact Facebook support @slender yacht

slender yacht Feb 19, 2020, 1:37 PM

#

I have contact facebook support team

#

They cant help me

#

I contact pubg help team

#

Hey are also not helping me

normal fulcrum Feb 19, 2020, 1:38 PM

#

@slender yacht Pubg Mobile has nothing to do with log in issues with social media site. Only social media support can assist you with it

#

@marble thicket Here

📎 Screenshot_2020-02-19-19-07-40-010_com.tencent.ig.jpg

marble thicket Feb 19, 2020, 1:39 PM

#

Yes click on reedem reward @normal fulcrum

night cloak Feb 19, 2020, 1:40 PM

#

Why PUBG MOBILE still uses iOS 12.1 SDK?

normal fulcrum Feb 19, 2020, 1:41 PM

#

Yes it is not working @marble thicket. You can report it to #old

polar marshBOT Feb 19, 2020, 2:05 PM

#

@oak fiber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 19, 2020, 2:34 PM

#

nik yemakom mobile w nik li khdemha w nik om lhackers kamlin nik hatchoun yemakom nqocha wlad leqhab

storm flumeBOT Feb 19, 2020, 2:36 PM

#

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

young yacht Feb 19, 2020, 2:37 PM

#

I think there is a new bug from the update. My team was driving in a car and suddenly we all went underground and died. All 4 crates were there, and our car went slightly forward from momentum but it was undamaged. On the kill feed, it was like dying to red zone (explosion then our names).

calm onyx Feb 19, 2020, 2:47 PM

#

I have 193wins in squad eu server plus 30 in me server but in the region rank it shows 191 wins. Why does it show wrong

📎 image0.png 📎 image1.png 📎 image2.png

shadow halo Feb 19, 2020, 2:54 PM

#

📎 unknown.png

#

pro glitch

vagrant onyx Feb 19, 2020, 3:01 PM

#

@shadow halo visual pubg just close inventory and open again

sudden laurel Feb 19, 2020, 3:07 PM

#

Guys i'm facing that lag again. It's a strange glitch wherein my gun stops firing in close range after some shots. It lags a lot even when i have a high end device (One Plus 6t with 8GB RAM). I've done all the possible things that i can do , repaired and reinstalled the app as well....Still no improvements , please help.

night cloak Feb 19, 2020, 3:20 PM

#

@calm onyx region rank works week vise..it will refresh next week

calm onyx Feb 19, 2020, 3:24 PM

#

Its the hashtag that refresh each week not the rank

night cloak Feb 19, 2020, 3:59 PM

#

@calm onyx if your rank is one what hastag you gonna get...#1 squad wins...agree so it means your rank refreshes... idiot... pubgmt slr slr slr

fast hull Feb 19, 2020, 4:13 PM

#

What this?

📎 image0.png

polar marshBOT Feb 19, 2020, 4:25 PM

#

@bold pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Feb 19, 2020, 4:34 PM

#

Please refer to this channel's pinned messages for further information, @fast hull:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

summer warren Feb 19, 2020, 5:20 PM

#

Hy

#

I am facing problem in TDM mode

#

I just run here and there without any weapon🤭

blazing saddle Feb 19, 2020, 5:23 PM

#

@summer warren You can report the bugs in #old channel in a single message, with image or video evidence.

sudden laurel Feb 19, 2020, 5:24 PM

#

@blazing saddle my problem still persists bro

summer warren Feb 19, 2020, 5:24 PM

#

I reported bugs in game many time but it is not working😧

#

My other teammates enjoy playing but i wait for this bug

blazing saddle Feb 19, 2020, 5:29 PM

#

@sudden laurel What is the issue?

sudden laurel Feb 19, 2020, 5:30 PM

#

Guys i'm facing that lag again. It's a strange glitch wherein my gun stops firing in close range after some shots. It lags a lot even when i have a high end device (One Plus 6t with 8GB RAM). I've done all the possible things that i can do , repaired and reinstalled the app as well....Still no improvements , please help.

#

this one @blazing saddle 👆

blazing saddle Feb 19, 2020, 5:30 PM

#

And this is the only solution we have:

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

#

You can report the issue in #old channel as well.

random galleon Feb 19, 2020, 5:32 PM

#

Hi

#

Guys what should I do my device lag randomly at pubg . Sometimes it will run smoothly and sometimes so lag .

Due to this I don't know what happens my performance goes down with moral too.

#

@sudden laurel bro try using smooth +extreme setting and also see if your storage is full ( I mean above 80%).

blazing saddle Feb 19, 2020, 5:39 PM

#

@random galleon Kindly refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

sand path Feb 19, 2020, 5:48 PM

#

I've noticed it starts becoming laggy once it's as low as 3gb

dusk ravine Feb 19, 2020, 5:55 PM

#

bro help any on !

📎 Screenshot_17.png

storm flumeBOT Feb 19, 2020, 5:55 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @dusk ravine.

coarse blaze Feb 19, 2020, 5:56 PM

#

Hi

#

I want to make a report on a channel that publishes hacking programs

blazing saddle Feb 19, 2020, 5:58 PM

#

@coarse blaze A Discord server?

#

@dusk ravine Follow the instructions given by the bot and ask in #emulator-support

steady geode Feb 19, 2020, 5:58 PM

#

📎 Screenshot_2020-02-19-23-27-39-147_com.tencent.ig.jpg 📎 Screenshot_2020-02-19-23-27-50-042_com.tencent.ig.jpg 📎 Screenshot_2020-02-19-23-27-56-425_com.tencent.ig.jpg

#

@blazing saddle they saying both social media is mine

#

But i only connect with fb

blazing saddle Feb 19, 2020, 5:59 PM

#

You can to contact them again and re-issue to support ticket, @steady geode.

steady geode Feb 19, 2020, 6:00 PM

#

If i do this thing again

#

They will rply me same

blazing saddle Feb 19, 2020, 6:01 PM

#

Sorry, we cannot help you out any further regarding this issue here. All you can do is contact the in-game support again and wait for their response.

silver grail Feb 19, 2020, 6:02 PM

#

@blazing saddle hello, i can't playing codm bcoz the global version is not available in my country, How can I play the Garena version using the Gameloop application?

blazing saddle Feb 19, 2020, 6:02 PM

#

@silver grail This is PUBG MOBILE server not CODM.

silver grail Feb 19, 2020, 6:03 PM

#

@blazing saddle I know that but I didn't get an answer there 😫

blazing saddle Feb 19, 2020, 6:04 PM

#

So? This is a PUBG MOBILE server and we provide support only for it. Not any other games.

tepid rock Feb 19, 2020, 6:04 PM

#

Hello, Is there way to unlink account? I logged in with my twitter but would want to take that off and change to my new twitter account. Is there way or am I stuck with this?

steady geode Feb 19, 2020, 6:04 PM

#

@blazing saddle thanks buddy for the help

blazing saddle Feb 19, 2020, 6:04 PM

#

Sorry, @tepid rock. It is not possible to unlink or unbinding social media accounts once linked to the game.

silver grail Feb 19, 2020, 6:05 PM

#

@blazing saddle before tencent changed their logo i was able to play the garena version but not anymore. maybe you can help me?

blazing saddle Feb 19, 2020, 6:05 PM

#

Nope.

storm flumeBOT Feb 19, 2020, 6:05 PM

#

We provide support only for the global English version of PUBG MOBILE here.

tepid rock Feb 19, 2020, 6:05 PM

#

Oh ok then, I lost my old account password and Im logged in with google play so now Im stuck with androids apparently lol

silver grail Feb 19, 2020, 6:05 PM

#

🥺

sand path Feb 19, 2020, 6:09 PM

#

Lmao asking about codm

silver grail Feb 19, 2020, 6:09 PM

#

@sand path u can help me? 😄

sand path Feb 19, 2020, 6:10 PM

#

Nope, I'm loyal to pubgm xP

silver grail Feb 19, 2020, 6:11 PM

#

btw, I have seen quite a lot of streamer emulators that use illegal programs but they haven't been banned even though they don't use wall hacks pubgm_fp

sand path Feb 19, 2020, 6:12 PM

#

I was in beta

potent stag Feb 19, 2020, 6:12 PM

#

Can you gift uc to friends in-game?

sand path Feb 19, 2020, 6:12 PM

#

Its trash

potent stag Feb 19, 2020, 6:13 PM

#

Or buy a gift card friends can use to get uc?

silver grail Feb 19, 2020, 6:13 PM

#

beta in u country?

sand path Feb 19, 2020, 6:13 PM

#

You can buy uc for their account from official pubgm website @potent stag

potent stag Feb 19, 2020, 6:13 PM

#

Do u need to be friends for more than a week?

sand path Feb 19, 2020, 6:13 PM

#

I'll needthe character id

#

Ull

potent stag Feb 19, 2020, 6:13 PM

#

Website?

sand path Feb 19, 2020, 6:13 PM

#

Yeah

potent stag Feb 19, 2020, 6:14 PM

#

Can we do it ingame

silver grail Feb 19, 2020, 6:14 PM

#

which country?

sand path Feb 19, 2020, 6:14 PM

#

Nope .....uc is cheaper from website

potent stag Feb 19, 2020, 6:14 PM

#

Why is it cheaper?

sand path Feb 19, 2020, 6:14 PM

#

You get 770 instead of 660

potent stag Feb 19, 2020, 6:14 PM

#

Also do u need to be friends for more than a week or something?

sand path Feb 19, 2020, 6:15 PM

#

Nope, you'll just need the character I'd of the account you want the uc in

potent stag Feb 19, 2020, 6:15 PM

#

Ty ty

#

GWvertiPeepoSalute

#

Rly lol

sand path Feb 19, 2020, 6:18 PM

#

Lel

#

Midasbuy it is

potent stag Feb 19, 2020, 6:18 PM

#

That's not the official pubgm website?

sand path Feb 19, 2020, 6:18 PM

#

Sorry ...no links xP...it is

potent stag Feb 19, 2020, 6:18 PM

#

GWseremePeepoF

sand path Feb 19, 2020, 6:19 PM

#

Go to pubgmobile com and click buy

mighty dove Feb 19, 2020, 6:19 PM

#

How do I report someone who uses hackers killed me ؟؟؟

night cloak Feb 19, 2020, 6:19 PM

#

Friends_lurk_boring

sand path Feb 19, 2020, 6:19 PM

#

It will go to midasbuy

night cloak Feb 19, 2020, 6:19 PM

#

Https://www.pubgmobile.com/pay/

potent stag Feb 19, 2020, 6:19 PM

#

Can i find the pubgm website within ingame?

#

Might be silly but curious

vagrant onyx Feb 19, 2020, 6:20 PM

#

The one who send @night cloak is official site

potent stag Feb 19, 2020, 6:20 PM

#

👍

vagrant onyx Feb 19, 2020, 6:20 PM

#

@potent stag sure

night cloak Feb 19, 2020, 6:20 PM

#

Friends_nyamwah

mighty dove Feb 19, 2020, 6:20 PM

#

Thanx

vagrant onyx Feb 19, 2020, 6:20 PM

#

On above tab on purchase https://www.pubgmobile.com/

@potent stag

sand path Feb 19, 2020, 6:21 PM

#

It opens to midasbuy pubgm_hidethepain

#

Does it make a difference?

silver grail Feb 19, 2020, 6:21 PM

#

@night cloak Will they see how they play or wait for the system to detect whether the player is using an illegal program or not?

vagrant onyx Feb 19, 2020, 6:22 PM

#

@sand path maybe he wanted to make sure

or he got confuse

storm flumeBOT Feb 19, 2020, 6:22 PM

#

Hello, @silver grail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

sand path Feb 19, 2020, 6:22 PM

#

Hahah that 1970 guy posted the midasbuy link

blazing saddle Feb 19, 2020, 6:22 PM

#

@silver grail You can report them in-game or to the link provided above.

night cloak Feb 19, 2020, 6:23 PM

#

@silver grail If the system can't, a security team member will do it manually.

storm flumeBOT Feb 19, 2020, 6:23 PM

#

Hello, @mighty dove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

silver grail Feb 19, 2020, 6:23 PM

#

@night cloak because I met with the same hacker in a few games but he hasn't been banned

mighty dove Feb 19, 2020, 6:25 PM

#

My video does not appear in the What to solve field

night cloak Feb 19, 2020, 6:26 PM

#

Keep reporting. It will be previewed manually, if the system can't, @silver grail. Also, if you have any evidence like screenrecords of their gameplay, you can make it faster with this link: http://cheater-report.pubgm.cc.

silver grail Feb 19, 2020, 6:27 PM

#

@night cloak @night cloak Manually? you mean they will see from the way the player plays? if so, why are there so many streamer emulators not getting banned? I have paid much attention to the way they play and most of them use no recoil, even wall bang.

night cloak Feb 19, 2020, 6:27 PM

#

@mighty dove in the form? What are you trying to do?

mighty dove Feb 19, 2020, 6:28 PM

#

I know that but my video doesn't appear in the field

night cloak Feb 19, 2020, 6:29 PM

#

@silver grail No. They can look for suspicious activity without looking at the visual gameplay. And shouldn't no-recoil players be banned?

mighty dove Feb 19, 2020, 6:30 PM

#

Id : 6711382577

sand path Feb 19, 2020, 6:30 PM

#

He's talking about codm 💩 @night cloak

silver grail Feb 19, 2020, 6:30 PM

#

@sand path not codm but this game dude

#

btw, I just edited my message above @night cloak

blazing saddle Feb 19, 2020, 6:31 PM

#

@mighty dove As directed by the bot, you can report the player via the link provided.

mighty dove Feb 19, 2020, 6:32 PM

#

Okay but my pictures are not shown in the attachment

night cloak Feb 19, 2020, 6:33 PM

#

@silver grail If you feel like they are cheating, you can report the player.

silver grail Feb 19, 2020, 6:34 PM

#

@night cloak i do but its not working, I even met them a few times and it really upset me

blazing saddle Feb 19, 2020, 6:34 PM

#

@mighty dove You can upload them on imgur or some other website and send the link in the form.

mighty dove Feb 19, 2020, 6:35 PM

#

@night cloak Like ME

blazing saddle Feb 19, 2020, 6:35 PM

#

@silver grail It takes time before the system processes and takes appropriate actions on the reported accounts. Kindly be patient and rest assured, all cheaters get punished.

mighty dove Feb 19, 2020, 6:35 PM

#

OK i will Try

night cloak Feb 19, 2020, 6:35 PM

#

@silver grail It's not really instantaneous. If they are really cheating, people who died to them will report them as well and once there are enough reports on the, it will be reviewed.

silver grail Feb 19, 2020, 6:37 PM

#

@night cloak how will other players report them? they are streamers and viewers think they are really great players when in reality they are not what they see.

night cloak Feb 19, 2020, 6:39 PM

#

@silver grail Other players who died to them. But again as ToRoiD mentioned, all cheaters will eventually be banned. It just takes time, be patient.

silver grail Feb 19, 2020, 6:39 PM

#

they clearly use programs like no recoil but many of their viewers don't know or are aware of it.

#

some of them have been banned but why only 3 months?

vagrant onyx Feb 19, 2020, 6:42 PM

#

@silver grail using cheat and gfx tool lead to 10 years ban

#

and modify game file

silver grail Feb 19, 2020, 6:43 PM

#

I played fair but was banned for a week because I played with cheating players. Then why did players who use illegal programs even play with teams that use illegal programs also only been banned for 3 months?

polar marshBOT Feb 19, 2020, 6:43 PM

#

@silver grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chrome olive Feb 19, 2020, 7:31 PM

#

Authorisation revoked problemmm

#

@normal fulcrum

normal fulcrum Feb 19, 2020, 7:33 PM

#

Hey

#

Can you explain?

chrome olive Feb 19, 2020, 7:33 PM

#

When i try to press facebook login option it just comes authorisation revoked

normal fulcrum Feb 19, 2020, 7:34 PM

#

Ok

chrome olive Feb 19, 2020, 7:34 PM

#

And now it has come wait 4m

normal fulcrum Feb 19, 2020, 7:34 PM

#

Which device are you using?

chrome olive Feb 19, 2020, 7:34 PM

#

Iphone 7+

normal fulcrum Feb 19, 2020, 7:35 PM

#

Is it jailbroken or bypassed?

chrome olive Feb 19, 2020, 7:35 PM

#

Bypassed

normal fulcrum Feb 19, 2020, 7:35 PM

#

Ok

chrome olive Feb 19, 2020, 7:35 PM

#

Whenever i login from my facebook account it comes safari cannot open page because too many redirects occured, in morning this was coming

normal fulcrum Feb 19, 2020, 7:35 PM

#

You need to get an iphone which isn't bypassed or jailbroken or else game won't work properly

chrome olive Feb 19, 2020, 7:36 PM

#

My iphone is'nt bypassed

#

Isn't*

#

I thought it would be but it is not

#

It is just a new iphone

#

If i use facebook app and login it comes this link doesn't seem to be working

#

Plz help bro

bold siren Feb 19, 2020, 7:43 PM

#

Have you tried reinstalling the game? And do you have the Facebook app downloaded on your phone?

chrome olive Feb 19, 2020, 7:52 PM

#

I have reinstalled and whenever i use facebook for logging in it comes sorry this link doesn't seem to be working

normal fulcrum Feb 19, 2020, 7:52 PM

#

Is the app working normally when you launch it?

#

Not through the game to log in

chrome olive Feb 19, 2020, 7:53 PM

#

📎 image0.png

#

Now this is coming after pressing fb

#

Yes the app is working perfect

#

Tell what should i do

bold siren Feb 19, 2020, 7:54 PM

#

Can you try deleting the Facebook app and try logging in again?

chrome olive Feb 19, 2020, 7:54 PM

#

I have done that this is after downloading facebook

bold siren Feb 19, 2020, 7:55 PM

#

Tried restarting your phone?

chrome olive Feb 19, 2020, 7:55 PM

#

Yes

bold siren Feb 19, 2020, 7:55 PM

#

How’s your internet connection?

chrome olive Feb 19, 2020, 7:56 PM

#

Good

#

4.8 Mbps

night cloak Feb 19, 2020, 7:57 PM

#

Hey, can you login to Facebook using Safari?

chrome olive Feb 19, 2020, 7:58 PM

#

Done

night cloak Feb 19, 2020, 7:59 PM

#

Now try logging in.

chrome olive Feb 19, 2020, 8:01 PM

#

📎 image0.png

#

Still this is coming

night cloak Feb 19, 2020, 8:02 PM

#

@chrome olive Go to settings > safari > advanced > website data and remove both pubgmobile and Facebook, and try again.

chrome olive Feb 19, 2020, 8:03 PM

#

Yaa done

#

Now i have to wait 4m

tight steppe Feb 19, 2020, 8:03 PM

#

📎 Screenshot_20200219-223905_PUBG_MOBILE.jpg 📎 Screenshot_20200219-223909_PUBG_MOBILE.jpg 📎 Screenshot_20200219-223916_PUBG_MOBILE.jpg 📎 Screenshot_20200219-223919_PUBG_MOBILE.jpg

chrome olive Feb 19, 2020, 8:03 PM

#

Then ill see if this works

night cloak Feb 19, 2020, 8:03 PM

#

Alright.

#

@tight steppe Aloha! How can I help you?

storm flumeBOT Feb 19, 2020, 8:04 PM

#

Hello, @tight steppe!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

chrome olive Feb 19, 2020, 8:12 PM

#

📎 image0.png

#

Used the facebook app and this came

#

Im really tired doing this from a week

night cloak Feb 19, 2020, 8:13 PM

#

Not with the Facebook app. The game signs in through Safari.

chrome olive Feb 19, 2020, 8:13 PM

#

Ok ill delete

night cloak Feb 19, 2020, 8:14 PM

#

@chrome olive Can you try with Safari but this time tap on the reload icon if the error shows up?

chrome olive Feb 19, 2020, 8:15 PM

#

Okay ill try with safari

#

I hv to wait 4 mins

night cloak Feb 19, 2020, 8:15 PM

#

Sigh 😔

chrome olive Feb 19, 2020, 8:21 PM

#

No bro stilllll 😭😭😭😭

night cloak Feb 19, 2020, 8:22 PM

#

@chrome olive One last method. Try the same thing again but this time tap+hold the reload icon and request the desktop version.

chrome olive Feb 19, 2020, 8:22 PM

#

Before it came after just pressing log in from facebook but this time it first asked my fb id and pass and then it came

#

I did it bro but still it came

#

📎 image0.png

#

After pressing the reload

night cloak Feb 19, 2020, 8:22 PM

#

Did you request desktop version?

chrome olive Feb 19, 2020, 8:23 PM

#

Yes

#

😭

#

Shall i dm u the screen recording of what is happening

night cloak Feb 19, 2020, 8:25 PM

#

Can you share a screenshot of your iOS version? It is located in settings > general > about. Make sure to censor the name and serial number if you want to.

#

You can DM me that too, yeah.

chrome olive Feb 19, 2020, 8:25 PM

#

📎 image0.png

night cloak Feb 19, 2020, 8:26 PM

#

@chrome olive It looks like you are using a very old version. Can you try to update?

chrome olive Feb 19, 2020, 8:26 PM

#

Ohk

night cloak Feb 19, 2020, 8:28 PM

#

Hey when any update come to Pubg Mobile?

storm flumeBOT Feb 19, 2020, 8:28 PM

#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

reef wharf Feb 19, 2020, 8:36 PM

#

Hi

polar marshBOT Feb 19, 2020, 8:37 PM

#

@reef wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Feb 19, 2020, 9:01 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Feb 19, 2020, 9:03 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak Feb 19, 2020, 9:05 PM

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@night cloak Read the pinned message.

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I bought prime plus but it didn't come why

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Pls help

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@night cloak Take a screenshot of the purchase receipt and share with customer's support, in-game.

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Money decreased, but the purchase did not say successful, but it did not say anything, but my money decreased

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@night cloak Are you on Android or iOS?

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Android

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@night cloak Did you receive an email from Google Play after the purchase?

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I bought from iOS device but the phone I use is android

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Help plsssss helppp

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@night cloak

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@bold siren

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Help meeee

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Helppp plssss

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Plsss

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I need help

storm flumeBOT Feb 19, 2020, 9:22 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Feb 19, 2020, 9:22 PM

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@night cloak I see.

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@night cloak Can you go to App Store > your profile settings > Purchase history, take a screenshot and share here?

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I don't understand why nothing is appearing in the app store.

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You can't see what I bought from the system

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@night cloak If nothing is appearing, it simply means the payment is at pending state.

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I don't understand the problem is app store or pubg

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Your bank prevented the payment. You need to either contact with your bank or the App Store Support, @night cloak.

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App store gift card

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Then Apple Support is da wae.

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So what if I can't solve the problem, will my money go to waste?

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Because when I bought the money was reduced but prime plus didn't come

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I will contact the app store tomorrow

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@night cloak The App Store Support will tell you what's going on and if you can get back the amount. Good luck!

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Pubg tells me that prime plus can take 12-24 hours to be active.

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Only if the payment makes it to PUBGM.

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I did not know that I did the payment in the app store.

chrome olive Feb 19, 2020, 9:44 PM

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@hope#1234 updated bro

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@night cloak hey broo

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Updated

night cloak Feb 19, 2020, 9:47 PM

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@chrome olive Can you share a screenshot of the about section now?

chrome olive Feb 19, 2020, 9:47 PM

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Okk

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📎 image0.png

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Now ??

night cloak Feb 19, 2020, 9:50 PM

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@chrome olive Did you try signing up now?

chrome olive Feb 19, 2020, 9:50 PM

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No wait ill try

night cloak Feb 19, 2020, 9:50 PM

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Go on.

chrome olive Feb 19, 2020, 9:50 PM

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But first now should i clear that website data? From settings?

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📎 image0.png

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😭😭

trim cargo Feb 19, 2020, 9:55 PM

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for the doctor event, does everyone in the squad get 3500 UC ?

chrome olive Feb 19, 2020, 9:55 PM

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@night cloak bro m really depressed now 😭

night cloak Feb 19, 2020, 9:58 PM

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@chrome olive Can you remove all the data in Safari advance d settings?

chrome olive Feb 19, 2020, 9:58 PM

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i did it bro logging in

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Before*

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I did it before logging in

night cloak Feb 19, 2020, 9:59 PM

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@chrome olive Do you have restrictions on? It's in general settings.

chrome olive Feb 19, 2020, 10:00 PM

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No cant see any restrictions in general

opaque dawn Feb 19, 2020, 10:01 PM

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how long is the ign character limit, I forgot

night cloak Feb 19, 2020, 10:02 PM

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Oh it's under screen time, content & privacy restrictions, @chrome olive

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@opaque dawn 14 characters.

chrome olive Feb 19, 2020, 10:02 PM

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They are on

night cloak Feb 19, 2020, 10:02 PM

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Turn it off.

chrome olive Feb 19, 2020, 10:02 PM

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Done

night cloak Feb 19, 2020, 10:02 PM

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And try now.

chrome olive Feb 19, 2020, 10:02 PM

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Okk ill try

pearl bone Feb 19, 2020, 10:03 PM

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📎 image0.jpg

storm flumeBOT Feb 19, 2020, 10:03 PM

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Hello, @pearl bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

chrome olive Feb 19, 2020, 10:04 PM

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Wait 4m

night cloak Feb 19, 2020, 10:04 PM

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iOwN I Climber

hexed holly Feb 19, 2020, 10:04 PM

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هاك عير بخواتكم

📎 38b8cf4745ff2170.PNG

storm flumeBOT Feb 19, 2020, 10:07 PM

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Hello, @hexed holly!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

icy yew Feb 19, 2020, 10:07 PM

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Hi

ocean hazel Feb 19, 2020, 10:09 PM

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when is the new update coming? #17

chrome olive Feb 19, 2020, 10:10 PM

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📎 image0.png

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😭😭

icy yew Feb 19, 2020, 10:11 PM

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📎 Screenshot_20200130-121834_PUBG_MOBILE.jpg

chrome olive Feb 19, 2020, 10:11 PM

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This is like carona virus now 😭😭

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@night cloak 😭😭

polar marshBOT Feb 19, 2020, 10:14 PM

#

@cloud minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Feb 19, 2020, 10:15 PM

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@chrome olive Ah, sigh, can you like try creating a random Facebook account just to test if that works with it?

chrome olive Feb 19, 2020, 10:15 PM

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Then but if i login in ill login with my that account not my real account

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Will this happen???

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@night cloak plzz tell

night cloak Feb 19, 2020, 10:19 PM

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@chrome olive You can always log out.

chrome olive Feb 19, 2020, 10:19 PM

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Ohk ill try

trim cargo Feb 19, 2020, 10:20 PM

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does everyone in the squad receive 3500 uc if we win the doctor event?

night cloak Feb 19, 2020, 10:21 PM

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@trim cargo Screenshot of the event?

trim cargo Feb 19, 2020, 10:28 PM

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@night cloak check #news
the doctor one is what I'm referring to

blazing saddle Feb 19, 2020, 10:29 PM

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@trim cargo No, only one person.

night cloak Feb 19, 2020, 10:29 PM

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^^

chrome olive Feb 19, 2020, 10:34 PM

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facebook has a 60 minute delay that new accounts can connect to a game/app after 60 minutes

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@night cloak

trim cargo Feb 19, 2020, 10:35 PM

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Sigh @blazing saddle

night cloak Feb 19, 2020, 10:36 PM

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@chrome olive ow!

atomic stirrup Feb 19, 2020, 10:36 PM

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Wtf ????? If I play tournament and this happened , what I need to do ?

📎 image0.jpg

chrome olive Feb 19, 2020, 10:37 PM

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But i think with a new account that works @night cloak

opaque star Feb 19, 2020, 10:38 PM

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كهر

📎 SPOILER_Snapshot_20200220003252.png

night cloak Feb 19, 2020, 10:38 PM

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If it works with a new account, then it would be even harder to contact Facebook support, you see.

#

@opaque star What's up?

storm flumeBOT Feb 19, 2020, 10:38 PM

#

Please refer to this channel's pinned messages for further information, @atomic stirrup:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

opaque star Feb 19, 2020, 10:40 PM

#

Hacker still at the beginning of the game kills from long distances with a few UMB shots

storm flumeBOT Feb 19, 2020, 10:41 PM

#

Hello, @opaque star!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

chrome olive Feb 19, 2020, 10:53 PM

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@night cloak nothing can happen now??

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I want to play pubg 😭😭

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Shall i try to download fb and try

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@night cloak

rigid kayak Feb 19, 2020, 10:54 PM

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I mistakenly purchased a classic box What is the solution ??😥

night cloak Feb 19, 2020, 10:55 PM

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@chrome olive I mean wait 1 hour.

chrome olive Feb 19, 2020, 10:55 PM

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Then??

night cloak Feb 19, 2020, 10:55 PM

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@rigid kayak You lost 120UC.

rigid kayak Feb 19, 2020, 10:55 PM

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@night cloak yes

night cloak Feb 19, 2020, 10:55 PM

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@chrome olive Then try to log in using the new Facebook.

chrome olive Feb 19, 2020, 10:56 PM

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And my old account?

night cloak Feb 19, 2020, 10:56 PM

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We are not staying on the new Facebook account, we are testing what's wrong.

chrome olive Feb 19, 2020, 10:56 PM

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Ohk

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I had connected my phone number with that account??

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What is that for

night cloak Feb 19, 2020, 10:57 PM

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Phone number is for cosmetics in-game.

chrome olive Feb 19, 2020, 10:57 PM

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Even my email i think i had linked

rigid kayak Feb 19, 2020, 10:57 PM

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@night cloak 😡

night cloak Feb 19, 2020, 10:57 PM

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Both mail and phone number.

rigid kayak Feb 19, 2020, 10:58 PM

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I mistakenly purchased a classic box What is the solution ??😥

night cloak Feb 19, 2020, 10:58 PM

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@rigid kayak You lost 120UC and learned a lesson. That's it.

chrome olive Feb 19, 2020, 10:58 PM

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They should give an option to log in with phone no.

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Shall i try to download fb and try again??

night cloak Feb 19, 2020, 10:59 PM

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I told you the game logs you in through Safari. Facebook app is not being used.

chrome olive Feb 19, 2020, 10:59 PM

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They say open facebook app and login

night cloak Feb 19, 2020, 10:59 PM

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Who?

chrome olive Feb 19, 2020, 10:59 PM

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Pubg

night cloak Feb 19, 2020, 10:59 PM

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Can I get a screenshot?

chrome olive Feb 19, 2020, 11:00 PM

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Ok ill download fb then

rigid kayak Feb 19, 2020, 11:00 PM

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@night cloak But I opened the box I collected through the coupons and I had 280uc I noticed I only have 160 why

night cloak Feb 19, 2020, 11:00 PM

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@rigid kayak Maybe you purchased twice.

rigid kayak Feb 19, 2020, 11:03 PM

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@night cloak Am I so stupid to know that I don't open one box? There is a game glitch that caused me to lose 120uc or some other reason!

chrome olive Feb 19, 2020, 11:04 PM

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No bro @rigid kayak there is no game glitch of uc i think u bought two boxes

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1 crate is of 120 uc

night cloak Feb 19, 2020, 11:05 PM

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@rigid kayak Please contact customer's support in game.

chrome olive Feb 19, 2020, 11:05 PM

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And i think u purchased through uc before combining in the crate coupons to 10

rigid kayak Feb 19, 2020, 11:05 PM

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@night cloak This is just a belief I want evidence that I have opened two boxes

night cloak Feb 19, 2020, 11:06 PM

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@rigid kayak Please contact customer's support in game. They will look into it.

ocean hazel Feb 19, 2020, 11:06 PM

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I wnna know the update realese. @night cloak

chrome olive Feb 19, 2020, 11:06 PM

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Maybe u can check the silver frags if they have increased or anything new in inventory

storm flumeBOT Feb 19, 2020, 11:06 PM

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We currently do not have a specific release date for the upcoming update, @ocean hazel. Once we do, we will publish further information in #news.

chrome olive Feb 19, 2020, 11:06 PM

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Or anything in dismantle

ocean hazel Feb 19, 2020, 11:07 PM

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@night cloak it realese near the next RP?

rigid kayak Feb 19, 2020, 11:07 PM

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@night cloak Customer service inside the game is just a response, enough to convince me that I opened two boxes

night cloak Feb 19, 2020, 11:08 PM

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@ocean hazel No release date, unfortunately.

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@rigid kayak That's your only option.

rigid kayak Feb 19, 2020, 11:09 PM

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@night cloak Thanks for mocking

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Good-bye

chrome olive Feb 19, 2020, 11:10 PM

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In morning when i was trying it opened facebook app to login but now it is using safari and redirect error is coming. 😭😭

velvet ice Feb 19, 2020, 11:13 PM

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Hallo everyone my account was stolen and I have paid soooo much on it I even have every proof and every order ID and purchase I have done on that account

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Please help me

night cloak Feb 19, 2020, 11:14 PM

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@velvet ice ok sir

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So dm me all the details and his name and I'll try to help or send it to a mod

chrome olive Feb 19, 2020, 11:15 PM

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@night cloak cannot we request the pubg team to provide me with any idea

night cloak Feb 19, 2020, 11:16 PM

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@velvet ice Do you have access you tor game profile?

chrome olive Feb 19, 2020, 11:17 PM

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Im really tired

night cloak Feb 19, 2020, 11:17 PM

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@chrome olive They cannot help if the problem is with your Facebook account. You know, the developers don't own Facebook. It's a different platform l

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Try again tomorrow. Take rest.

velvet ice Feb 19, 2020, 11:18 PM

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@night cloak don’t know what you mean

chrome olive Feb 19, 2020, 11:19 PM

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@night cloak has one hour passed,should i try with new account now??

velvet ice Feb 19, 2020, 11:19 PM

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You mean if I still have the account profile on PUBG

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Yes I have

night cloak Feb 19, 2020, 11:19 PM

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@velvet ice My bad, typo. Can you access your game profile? I mean can you still play?

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@chrome olive Your choice.

velvet ice Feb 19, 2020, 11:20 PM

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No he unlinked it from my girlfriends twitter and changed everything

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Even the name

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But you can ask almost all of top 10 fans from popularity they all are my girlfriends friends and no one knows him

night cloak Feb 19, 2020, 11:21 PM

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Login methods cannot be unlinked, there's no way. What does it show when you try to login using twitter?

velvet ice Feb 19, 2020, 11:21 PM

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She just log in

polar marshBOT Feb 19, 2020, 11:21 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet ice Feb 19, 2020, 11:21 PM

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Just a min

night cloak Feb 19, 2020, 11:22 PM

#

Alright

chrome olive Feb 19, 2020, 11:23 PM

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@night cloak i tried with another account and it worked

deep plinth Feb 19, 2020, 11:24 PM

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4th time in 2 days! Help anyone?

📎 image0.png 📎 image1.png

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📎 image0.png

chrome olive Feb 19, 2020, 11:25 PM

#

After pressing facebook login first it asks me to login through my account by entering my fb id and pass , but now it just came continue with my new account

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@night cloak

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@night cloak

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Plz helpp

#

I. Logged in with my new acc on safarii

night cloak Feb 19, 2020, 11:26 PM

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@chrome olive Oh, it means the problem is with your Facebook account.

chrome olive Feb 19, 2020, 11:26 PM

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And it just asked to continue with that account to login into pubg

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Noo i literally used that account yesterday to login

night cloak Feb 19, 2020, 11:27 PM

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Maybe the authorisation has been revoked.