#questions
1 messages · Page 710 of 1
@sonic tide i want recoil sensitivity yar
i mean another device or pc
No im good with i pad
it a glitch sometime dont show another link of social media
Yea can i fix that?
try to clear cash it will show i think
I’ve try many things still don’t help me !
Why pubg doesn't care about game freezing and stuck the screen bug's
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Your are know and I know there is nothing work 
@keen hornet if that’s your opinion, we can’t help. Please move to #chat
@lime juniper I need to talk with you for something.. trying to dm you but couldn't
anyone read my question pls
Ok
@strange siren can you explain more clearly? Do you login on both iPad and iPhone simultaneously?
i mean if my account login on any iphone device auto close from match
if andriod it works fine
are you switching devices while in match?
nope
@strange siren send a small screen record here.
Try repairing the client and see if it solves the problem, if not send a small recording
already tryed everything not work
only on iphone device it auto close from match i got kicked every match
or traing or settings
i will sent u a record soon
Okay
Is guest option removed now
@glacial tartan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sonic tide if you before revoked access to one of social media that might happen to you
You already do via in-game mails, @glacial tartan.
@vagrant onyxis guest account option remived now
@dim hollow you mean removed ?
Yep
What is the matter, @night cloak?
@dim hollow no
Yep india
@dim hollow guest acc log in removed from india country
@lime juniper believe me or not i havent got a single mail in last 2 months about the cheaters whom i reported. I remember the players i reported most of them were either using magic bullet or aimbot!
why ?
@dim hollow no idea on this
@iron tendon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sonic tide It seems your profile is linked to Google Play Games, which is not available on iOS.
@iron tendon! We lack additional public information on Phoenix OS. And we do not recommend using it. But at the end, it's your choice.
@blazing saddle nope
It doesn't show dismantle option for same skin of vehicle.
Though I've dismantled many other skins of vehicles which were received from the crates... But thrs no option for skin received from lucky spin.
How TF are you planning to fix teaming?
I played DUO with SICKBOY mad he god killed at begging
I continued playing and it was top 10 I think
When I was pushed by 2 DUOs teaming
I killed 1 DUO and knocked 1 more from 2nd DUO
I reported them BOTH and took SS of one of theirs IDs
The DUO that I killed I couldn’t report unfortunately
And will they be suspended or?
@night cloak That’s not good to hear. The current possible method is to report ingame. But as you said guys who got killed cannot be reported, please post it in #old about this issue. In addition to that suggest how to fix teaming up if you have a better solution.
Suggestions are always welcome. #old
Sure
Hello, @night eagle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
It somthing wrong with the servers??
Is there any issue you are facing, @high vine?
Yes
Cant play
Check my route spoke to my internet provider everything form my side
@high vine Ping related issues are due to internet issues. Kindly switch to another network.
Tried that to same
Almost tried everything from my side
Maybe something wrong with the middle east server
No reported issues as of yet.
Any troubleshooting recommendations?
@high vine Try the solutions given here:
https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490
This girl is using Hacker, her account must be closed because she sees enemies and uses Empot We cannot enjoy playing because of the many people who use hackers
Hello, @sullen bison!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
I'm having trouble getting into a classic match
I keep getting server errors
@shell edge Can you share a screenshot of the error message?
And I'm in NA playing on the NA server
But that doesn't seem normal 👆
I've tried reinstalling the game
And the repair client feature in game
@shell edge 80ms in all server, not normal at all. Can you try to connect to a WIFI?
@shell edge Now it looks normal. Can you try playing with WiFi and see if the error still appears?
Why did i lose points when i got 8th?
@quiet mirage Maybe you are in a higher tier.
Remember, the ranks are based on survival time and kills. Not your placement.
@quiet mirage That's it. You need to survive at least 20 minutes to get positive points.
@shell edge That's your Go-to route for now, until you find mobile data has been fixed.
You can try a different sim card, if you have any.
I only have this issue with Pubg.
Maybe PUBG is blacklisting your mobile IP address for unknown reason, @shell edge.
Hmm..
request time out on lobby. my internet is ok
I've sent a few messages to Pubg internally via the Support center
@broken sun Yes?
?Can I Connect with you in private chat
?To Offer My Proplem
@broken sun May I at least know what is it about?
?my pubg account
My survival time was 24.6 minutes...
@quiet mirage Can you share a screenshot of the match results?
@broken sun Was your account banned?
@broken sun Account lost? stolen?
someone hacked my facebook account , and open my pubg account and put his twitter in the account , and he can open my account with me , i've been recover my facebook account and protect it , and i have much information about my account in pubg and my pays and donates time and quantites of uc donate
Help my accountant in pubg haacked
yes i have full control
@delicate juniper @broken sun Try to follow the image above.
now i opened the link below , now what i will do?
@broken sun Follow along.
You can contact the customer service via the game settings, @broken sun. Refer to subpoint 5.3 in #faq for further instructions.
Contact customer support and text them exactly that shown on the screenshot.
@storm flume it's refused to help me , stupid bot replaying me
Aaaaam my Facebook account has hacked actually and my pubg account linked with it
@broken sun Try the messages mentioned in the screenshot to bypass the FAQ bot.
I need recovering my accountant in pubg
@delicate juniper You need to recover your facebook account, otherwise it is not possible.
@broken sun Please contact in English for faster support.
i will translate for u ok?
Not me, to them.
he didn't help mw
A shark mabe u can help me with issue
@broken sun Try our messages, these are different. We only have these solution, if you can't make use of these, we cannot help you.
@haughty hamlet Yes?
Pubg account gets authorization revoked when trying to log into acct
he sayed , dear player after checking your proplem we find that your account is not hacked and you are mistaked
Linked to my fb account, fb works but not pubg
@haughty hamlet It means someone asked the customers support to revoke the access of the login method.
Who. As I played the night before and all was good then tried to log into acct next day and poof
@broken sun Try again with the English ones.
@haughty hamlet Do you have any other account linked to your PUBG profile?
No only fb
@haughty hamlet Ah RIP. Try contacting customers support now, only they can help you.
@broken sun Don't give wrong information.
Have sent email to tencent got reply for details on issue including name,
My pubg account also hacked
@night cloak ok ok
Iam contact the customer service but he can't help me to recover account
Acct not hacked either everything is still good UC and almost 2yrs of gear
I opened a guest acct to monitor my acct
@quiet talon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@haughty hamlet If nobody compromised your account, then it will be easy to recover. Just contact support and they will tell you what they can do.
Iam login on a website for free m416 skin after login next day my facebook account has disabled and pubg account hacked
@heady dagger Ouch.
If you do not have any other account linked to your PUBG, you cannot recover it.
Once the account is linked you can’t undo it @blissful jungle
@night cloak what if the spammer added his another account? Same happened with me. my fb is disabled and i cant login to the account. whereas hacker has access.
@storm willow can i dm for sec ? Need help
okay
Hi
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @distant solar. Remember to read through #faq before asking questions in the support channels.
@distant solar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brisk cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brisk cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Sir,
Someone hacked my facebook account which link with my pubg mobile account. I want unlink facebook account. Please help me. My id number: 5327805778
Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
When playing scrims, we encounter a number of issues regarding connectivity. Players randomly get thrown out of the lobby, occasionally don’t connect to the game when it starts and often can’t hear each other. Any solutions to this?
Is there a place to put suggestions on what should be added immediately or in the next update
@warm wren
Can someone explain this?
This points everytime in diamond...really?
And Conqueror is like the same...
@night cloak it really depends on a lot of factors
@night cloak i think thats for bugs
You can also suggest there.
@night cloak , I’ve posted in feedback-bugs yesterday and got no reply and I notice other replies are being answered. Can you offer any assistance with my query above?
@flat bobcat #old is not the channel to get replied. The ones got replied were off topic.
May I know your region? And the server you were playing in?
Players randomly got thrown out of the lobby.
Never heard of it before. Need more details.
Don't connect to the game.
What happens when the switch internet? Like from WiFi to mobile data or vice versa.
Can't hear each other.
It happens due to having a teammate with bad connection. Usually restarting (everyone at once) fixes the issue temporarily, @flat bobcat.
Ok, so point one. A player sitting in a scrims lobby gets kicked out of the room for no apparent reason. Has to rejoin the room again and again.
Point 2. This happened to me several times. I am in Cambridge, UK, have very stable internet and an Ipad Pro. When game starts, I can hear people, but am not in game. Upon restarting, I return to the room screen.
Can’t restart to fix sound issue as it sometimes doesn’t allow me back i to the match, but returns me to the lobby screen.
I never have issues in classic games btw
Only in scrims
Can you make screen records of the point one and two and share here?
Sure, I can try, but it will only show what I describe.
So not sure that’ll help much
he
@hushed heron:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@hushed heron:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vague coral:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
i have Huawei p20 pro sometimes the screen split by itself its make me angry any help
@rain flume Contact your device support. If the device is malfunctioning than we cannot help you with it
@lusty grove:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lime juniper I've applied for the cc role, so i was asking any requirements to get the role ?
I tried to dm you too
Thank you pubg. Im diamond 1😕
I have reported this guy mupltile times. He is blatantly hacking on NA server, FPP Duos. We keep landing in the same matches over and over. Been killed by him multiple times. PUBG is doing nothing about him. How is this fair?
Player id: 5696179074, player name: بٰنــج
Hello, @tranquil viper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@storm flume Thanks for the response. But this method does not seem to work.
bruh does hitting someone with a car not kill them anymore? wtf
Why does this keep happening?
this game honestly soooo garbage
like a car is supposed to act as something to kill someone but it doesn’t do that
@tranquil viper it is for somehow
same as guns, gun damages are so broken
@meager moss if its bugs report it and might be fixed in the next update
Hello, @meager moss!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
that same car bug has been in thr game for season upon seasons and its annoying
its already hard to hit someone with a car but when you do they just fly into the air and take no damage
The car bug seem to be showed in this update ( i have never seen this happen in the previous update )
If you have photo or video post it on #old
if only they didnt take 2 months to release some unless evo ground update with 2 bug fixes that are actually affecting players they might have a larger success
yea im recording hitting people with a car wooo
plus kd and rank goes down bc of this stupid shi and players grind hard for this but the GAME ruins it just because of 1 dumb buggy game
YAY PUBG !
Discussions can be discussed in #pubg-mobile.
is their a way to disable drops in a custom room game please
I don’t think there is, @solemn yacht.
I am playing solo asia Tpp in Emulator with Language matching disabled...Still I am not getting match waiting for 3 hrs from today morning
Please help since I am pushing
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @noble ether.
@noble ether Because guidelines is to read. Not to talk. For further questions regarding discord, use #discord
@digital herald:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @digital herald.
Does the new update have the option to use multiple sensitivity on different devices?
Sensitivity is synced across all clients, @raw herald. You can put up this suggestion in #old.
I've done that multiple times
I play on emulator with the highest sens set to 9, so this is unplayable for me on mobile and I can't adjust it everytime
Stop this hacker please!!
Hello, @coral maple!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Hi
@marble acorn this is not the right channel. Please use #tournaments
We are unable to provide assistance if you do not ask a question or state a problem, @gritty temple. Remember to read through #faq before asking questions in the support channels.
@gritty temple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi is there any support member
Ask away.
We are unable to provide assistance if you do not ask a question or state a problem, @plucky crater. Remember to read through #faq before asking questions in the support channels.
Hi, I have a question: Is Phoenix OS prohibited by bubg?
@tardy ruin Only game loop is recommended. Do not use Phoenix OS
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tardy ruin.
My device has poor specifications, so use Phoenix OS
@tardy ruin We only recommend using supported operating systems and usage of GameLoop emulator only.
Using third-party software/methods to interfere with—or play—the game, is not allowed. Emulators and custom operating systems that people use on a computer are considered as third-party.
Thank you
HELP ME GUYZ!! Someone login his Gmail in my pubg account and now his Gmail is connected with my Facebook account. Now i want to remove that Google account. Can anyone help me how to do it?
Please refer to subpoint 2.5 in #faq for further information, @hollow lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@hollow lodge Do you still have access to your account?
It is a read-only channel. You just have to follow the instructions given there.
Scroll your way to subpoint 2.5 regarding your issue, @hollow lodge.
ok thanks
After Facebook id gets disabled..Any way to access pubg account? Nothing else is binded..player since s3..bought many things..help
@blazing saddle
@dense stratus Contact Facebook support to recover your account. Once you have access to it, there will be no issues with logging in back to the game.
@blazing saddle Well i cant verify myself..like you know Facebook Never gives back a id after Reported....So yeah..any way to access pubg?
@blazing saddle Well i cant verify myself..like you know Facebook Never gives back a id after Reported....So yeah..any way to access pubg?
Nope, no other way around it if you have no backup login method.
damn...
@keen hornet need any help?
That auto scope pick up bug still ain't fixed , it's been around for like 5 seasons now
What will happen if I use GFX tool?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @modest scroll.
Contact the social media support.
Sorry not my email, I meant my whole account
Like it got stolen can I recover it back
I know everything about the account
Do you still have access to the account, @tiny swift?
Nope
Kindly contact the social media support which got compromised, @tiny swift.
How can I?
Why he got the MVP !?
@gloomy oar Because he was the second best player. I usually notice that the second best gets the MVP
@fringe glacier ok, any idea about how the whole MVP thing is calculated ?
18 Kills but only 19 Points in Crown Tier
???
Should be at least 25 Points or smth
points are not equal to number of kills. points depend on how far you survive and the relative ranking of you versus the people you kill. if the people you kill have a higher ranking than you, you can earn a ton of points. however if you are higher ranked than the people you kill, you'll barely earn any points. pubg has been on elo system for forever.
@somber solstice how about the MVP , how it's calculated ?
@gloomy oar you mean points earned? or deciding whom to label mvp?
@somber solstice i meant the second one
alas, i don't have information on that. for obvious reasons, the developers are keeping a lot of the specifics secret
@somber solstice ahh i see
We are unable to provide assistance if you do not ask a question or state a problem, @idle rock. Remember to read through #faq before asking questions in the support channels.
I can't msg in Clan recruitment channel
Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.
The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:
:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.
@magic cave ^^
@idle rock:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@magic cave you need to be level 10 in the server
You’re welcome
My game is not going smoothly A very tiny little laggy working slow Facing it from last 5 days
How to do this
Jump straight to ground
After you press jump button you have to land within a 200m radius @mental parrot
Guys, what happens if I use GFX tool
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
But what if I use it for graphic modification
Read above
oh ok
What happens? The banpan gets swung. Really, play fair. What's so hard about that?
@mental parrot check youtube 
Again asking
My game is not going smoothly A very tiny little laggy n working slow Facing it from last 5 days
Hacker
Now its toooo much
No one help here bruh
Repair the game
@normal fulcrum the issue has popped again this time not that , but ping spikes and the game is disconnected from server (_ again happening in asia region only.. )
Or lower your graphic settings
Hi
@atomic vapor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh
You stopped my account more than two months ago I waited for your reply to the email, but !! I hope to return my account and compensation
@sick shale i did it lags more now and
I have low graphics setting already it is still laggy
@somber solstice can we report hacker here as well??
Please refer to subpoint #2.12 in #faq for further information, @young swan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@young swan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @neon fossil!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
hello
i have question how much the sound bit rate is it 128kps or 64kps or 320kps because if i open mic the game fell like laging if i use discord the game run fast even if i have good internet connection
just wanna know how many spectators are allowed in a normal room and advanced rom, tournament room?
@steady trellis 2
Where can i find gameplay videos of Chinese version players?
@plucky tide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@versed socket On YouTube maybe? There are tons of streamers on that platform.
I've searched very hard. Couldn't find them on YouTube. I think they stream + upload on another platform
No clue, then.
@versed socket they stream on Huya
How to report a account who is sending phising messages from pubg account?
I have a problem where the aim goes left and right unnaturally it went back to normal when i changed loadout by luck then when i changed it again the aim went back to the weird recoil and it doesn’t want to change back to normal i tried everything i deleted the game and repaired it nothing changes
I play gyro and this is a video and iam trying my best and it goes right and left harshly
The video is uploading
It is a screen record
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
What's the problem, @raw osprey?
@raw osprey yes you can log in ( btw if you trying to log in throw google play games login ) than you cant
@trail pendant can i log in my pubgm account from android or ipad ?
@raw osprey from fb you can
from google play games you cant
The login method doesn't depend on purchasing.
in game purchase i mean UC
@raw osprey its depend on the log in method you linked on the game
Game purchase UC have nothing to do with log in
i linked fb and google play games
@raw osprey log in throw fb on ios
@vagrant onyx yes from ipad log in through fb
log in from android through google play games
@raw osprey thats correct
not any issue?
@raw osprey no
but few minutes ago i have received data error notice
Please refer to this channel's pinned messages for further information, @raw osprey:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@raw osprey
@raw osprey ok
welcome
Hi, I want to answer my question
We are unable to provide assistance if you do not ask a question or state a problem, @fickle arch. Remember to read through #faq before asking questions in the support channels.
There is someone who uses cheating and plays to uncover the locations of players, why not stop it
Hello, @fickle arch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Report them @fickle arch
I submitted a report about it a month ago and now also and nothing happened killing all my team
Ping is too high for me any idea why?
Hello, I encountered a problem before the update 0.16.5, I had a change in the region, the restriction 12 days after the update increased by 2 months, that is, 60 days right now I have 22 more days please correct the error and check in detail id 5304110818
@night cloak contact ingame support
Region? @crystal panther
@storm willow discord support service?
@crystal panther Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
Hello guys
@night cloak Hello, do you require any assistance?
@quick solar No self promotion
This channel is intended for questions related to in-game issues.
@night cloak In-game Customer Service. (Inside pubg mobile app-settings )
@blazing saddle that link is not opening
Can you post content
Its not opening in discord
@crystal panther
’@storm willow there the bot offers me and at the end the request ends
@blazing saddle Hello, I encountered a problem before the update 0.16.5, I had a change in the region, the restriction 12 days after the update increased by 2 months, that is, 60 days right now I have 22 more days please correct the error and check in detail id 5304110818
@night cloak Kindly contact the in-game support for this issue with evidence proving your claim. They will provide you the necessary support for this issue.
@blazing saddle I can not contact the administration of the game the bot answers me and offers different options
We cannot provide support regarding such issues here, @night cloak. You can also email them at:
Help me
@rigid kayak Can you please translate the issue in English? We do not provide support in Arabic.
Hello, i may seem arrogant asking this but can i get to know about the bugs and glitches in the game right now?
trying to do something unique
You can check the various bugs being reported in #old channel, @night cloak. We do not have access to the such data.
pubgm ik its small but tis was wat i experience the entire game (top left of pic)
@storm willow yes i am playing from emulator
@blazing saddle ok
@woeful wolf Go to the login screen, click Repair Client and restart the game.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @glacial tartan.
Get this role smoke0001
@storm willow i did that what you said. What to do now?
@glacial tartan use #emulator-support in the future. So that the issue will be differentiated easily
My Facebook account has been permanently disabled by Facebook and I cannot log in to my pubg account Please provide solutions please
@rigid kayak use another linked account
If you haven’t linked another account, you need to contact Facebook support and recover the account.
Hi to all..I wanted to know, after I register for a tournament in discord how do I play? I have to go to the room in pubg mobile app and enter id or other? Let me know please
Can I speak with any Arab of support?
Or just English!!
I have a problem and I want to explain it in detail as there is this kindness of you
@cinder galleon should be written in tournament details
@sick shale ok thanks
You can tell us the problem you are facing here, @fickle wave. But if you want help in your language, kindly join this server:
Week7 mission: land on top of any rooftop In erangel map. Bugged
@quaint epoch land on any roof in pochinki, I just completed it
We are unable to provide assistance if you do not ask a question or state a problem, @eternal arrow. Remember to read through #faq before asking questions in the support channels.
@bold siren Long Back In Esports Center Option We Were Getting Points For Watching Matches/Videos And By Those Points We Used To Redeem Some Gifts... Why We Dont Get Points Now For Watching?? When Will It Be Active Again (Esports Center) @bold siren
Reason I Dont Post A Help Directly... That's Why I Ask For Someone Who Is Online 😑😑... I Know After Typing Huge Message The Admins See But Ignore Inshort They Dont Help... Same Goes For @bold siren 👏
Simply Waste Of Time 😪😒
Nice No Reply 👏 Then @storm flume This 👈 Noob Bot Says If You Do Not Ask A Question Or Problem How Can We Answer 👏... And When We Ask Question We Just Get Ignored
Staffs have lack of information on some events/matters, so be patient to get an answer @eternal arrow
@sick shale Yea Everyone Says Like Then And At Last We Get Ignored 👏
@sick shale M Asking This Question Since 1 Week Yet No Reply
I'm not sure why it has been removed, @eternal arrow. You can ask the customer service for further help. We don't ignore, we are just humans like you who also needs to focus on their life.
@bold siren Ohh I Thought You Guys Are Aliens 😒
@bold siren Lol Who Says U Guys Dont Ignore From 1 Week Same Question No Reply... 🙄
@eternal arrow ill ping daniel for you I think he can help ( @onyx cairn )
I got disconnected from the game and the game is not opening since an hour ..
@sick shale K Thx
Help .. it been loading since 1 hr
@drowsy lantern:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
hloo
@little sinew:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
im playing on Asia server, but recently in my 3 match my ping goes up to 400++.. why? 😔
@dull cove Kindly check your internet connection. Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
@blazing saddle hmm.. ookay.. tq.. 
I have a question, if I reach ace and I completely stop playing after that, like not playing a single match, will I still get the ace effect the next season?
I read somewhere u have to play 5 matches, is that true?
@lethal raft check your internet connection and restart the router or try switching mobile data to wifi or vice versa
@pearl wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vestal hedge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@wicked mist not sure about ace effect, but you have to play 5 matches in ace to get the parachute
@wicked mist as far as I know 5 matches to be played for season parachute. Not for league Title/ effect, yet I would suggest you to play 5 more matches to be on safe side (just 5 matches 🙂 )
@lime juniper I've applied for the cc role, so i was asking any requirements to get the role ?
Apologies for the delay, @night cloak. Your channel has been seen before. As of right now, the VIP program is specific to certain regions. We are currently not operating in your region, unfortunately. However, there may be opportunities in the future.
why all these bot players keep camping like stop fckn campin jeez
@meager moss This channel is for support only . Please use #pubg-mobile for game talks
NO
Yesterday , my Facebook has been stolen from someone and I got it back again but he linked his Google play account into my pubg account ,and I can't remove it ,then he always open my account .
And I can prove that it's my account with screenshots .
Please unlink this Google play account from my pubg account ,to prevent that happens again please.
I recharged alot of uc and I can prove it from payment method and data also I have a screenshot prove that.
This is my screenshots of my account in pubg mobile please help me before he stole my uc.
@meager moss and dont bypass chat filter
@storm willow
@bitter pendant contact ingame support to revoke access of google play
Please refer to subpoint 2.5 in #faq for further information, @bitter pendant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@spring void I already spoke with supports in game and they did nothing ...and dat guy keep opening my char in pubg mobile
@bitter pendant Kindly follow the message sent by @storm flume.
Why do i keep getting kicked from a room after restarting my game because it froze ?
Hmm should I wait like 90 days to remove the out Sider Gmail from my pubg char really..?
@blazing saddle hmm I already sent a msg in game support and he did nothing
Hello, PUBG mobile, I am one of the soldiers in the game, and I have a problem. My account was hacked in the game and my account is linked to Facebook and my account has been disabled and I can no longer enter the game. I wish help in entering the game and ready to provide all the information you need The company to confirm that the account belongs to, thank you
Hey @velvet pike, you should contact Facebook's customer service to help you get back your facebook account.
Hello, @torpid creek!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
hi
Hi, may I speak with a moderator? I have a problem with my pubg mobile account
I cannot log in to the pubg mobil game when I log in to the game This message appears to me in which the phrase “Authentication has been denied”
@rich sundial What is your login method?
@rich sundial Are you trying to login via the app?
@blazing saddle Yes, through the app
When is the next update coming?
@rich sundial Retry logging in after uninstalling the app.
We currently do not have a specific release date for the upcoming update, @modern crystal. Once we do, we will publish further information in #news.
Wow Facebook people are spreading rumors saying Wednesday
@blazing saddle Also, it is not possible to log in. Whoever logs into the account from another account, I watch personal clothing change or is connected to the game
Long Back In Esports Center Option We Were Getting Points For Watching Matches/Videos And By Those Points We Used To Redeem Some Gifts... Why We Dont Get Points Now For Watching?? When Will It Be Active Again (Esports Center)
@eternal arrow
Thank you for your report. As the system gets optimized for upcoming live streams it may come to short outages. A fix for this issue we be provided, soon. Just wait patiently for that. I am also sorry for the delayed response as I was working during the evening (We're volunteers here and not 24/7 online). Don't hesitate from contacting us here if you experience any issues.
👍
Hello PUBG MOBILE I am one of the soldiers in the game and my account on the game was hacked and the account is linked in GOOGLE PLAY and I want to cancel linking an account I will upload all the information and pictures that prove that the account is mine and thank you Name: OMAR ๛ 『G
ID: 5255537312
First payment receipt: Season 8 approximately 20/07/2019 I do not have a payment receipt
number due to lack of a Google account
My Facebook account name : عمر علي حسين
@onyx cairn
@onyx cairn Can I talk to you in a private conversation?
I'm not available for private conversation. Kindly state your issue here.
@onyx cairn I can't log in to my account and when I log in, the message Authentication Denied appears
@onyx cairn
Unfortunately I can't read that. How are you logging in?
@onyx cairn By facebook
Contact Facebook support. I can't help you with that.😕
@onyx cairn Also, it is not possible to log in. Whoever logs into the account from another account, I watch personal clothing change or is connected to the game
@onyx cairn There is another person who has managed to change the linked account in the game and I want to get it back
Please refer to subpoint 2.5 in #faq for further information, @rich sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume
@onyx cairn I can prove the correct account ownership if I am the owner
Hep
@rich sundial As directed, kindly contact Facebook support or follow through the solution given in #faq 2.5
Help
Kindly stop repeating the same questions again and again.
Keep calm. Toroid helps you!
We are unable to provide assistance if you do not ask a question or state a problem, @fathom frost. Remember to read through #faq before asking questions in the support channels.
Sorry😩 😩 😩
@storm flume Help
Were do i issue a teaming?
@potent oasis Report them to the in-game support.
Did and i have screenshots of their ID's
they lured me in and killed me with the other team ...
ok thank you
Hello PUBG MOBILE I am one of the soldiers in the game and my account on the game was hacked and the account is linked in GOOGLE PLAY and I want to cancel linking an account I will upload all the information and pictures that prove that the account is mine and thank you Name: OMAR ๛ 『G
ID: 5255537312
First payment receipt: Season 8 approximately 20/07/2019 I do not have a payment receipt
number due to lack of a Google account
My Facebook account name : عمر علي حسين
@storm flume
@velvet pike Kindly do not spam the same issue again and again. You have already been answered, just follow through the solution provided to you multiple times.
Wth is this?
@night cloak Kindly refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
Thanks for the help!
Yes! How may I help you?
Cant realise how to do that
When you jump off the plane, open the mini-map and click 'Mark my location'. Use it as a guide and don't land outside a 200 meter radius of that mark.
No, within 200m. Should not land outside 200m radius
Anything between 0 to 199m
But not 200+
Yes exactly
No problem
Congrats! Happy to help :)
;)
@vagrant onyx I tried your advice, it solved the problem. Thanks a lot :)
add custom modded lobbies for hackers so they dont wont have the chance to mess up real games and add modded lobby with flying super speed etc as a open public match option or hidden option, and add exclusives and luck priority for top media and channel outlets like youtube because that is above fairness and for many players watching is better convenience than playing
I did everything even client repair
But nothing worked !!?
@blissful jungle log out from account and repair client
Than log back in and see if worked
@vagrant onyx
I did everything even client repair
But nothing worked !!?
Can we play a classic match
@wicked fog yes head over in #pubg-mobile
@vagrant onyx like can u report to someone works for pubg ? About this bug
@vagrant onyx like can u report to someone works for pubg ? About this bug
How can I contact pubg mobile support?
Please refer to subpoint #5.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@vagrant onyx wdym
I have done exacly what faq says. but no body contact me back. its just an automatic response.
I know but im still player of this game dont i deserve some respect ?!?
Try to log out and log in using guest and fo the mission and see if its counted ( do the land one cause bit easy ) @blissful jungle
and let me know
@night cloak it is automatic respond and will help you solve your inquire
Its not helping. if there is actually no support for this game please tell me.
Scroll down till you see the red button called CONTACT US ( if you didn’t find the solution )
👍 I try that. I sent email to PUBGMOBILE_CS@tencentgames.com didnt work. I hope this works.
@spiral timber do you have good wifi download speed ?
And please do not ping admin/community members, just state your issue staffs will help
like what the actual heck?
i was in a match pushing for conq, and they ban me for 10m
LIKE WHY
Please refer to this channel's pinned messages for further information, @earnest skiff:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@earnest skiff
عاوز اعرف لي اخت بان 91 يوم
Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.
ok
@spiral timber Are you on rooted device?
I want to know my sister is 90 days old
I want a sister who knows me for 90 days
@vagrant onyx which one is it? if u would kindly let me know
What do you mean by that @night cloak?
I have 3 days, I have not opened an email
Do read earlier messages. You have exactly the same issue as the person before you.
Help My account worth of million of uc lol really and I have never ever cheated the game Please help me I was playing match with my clan mates and suddenly this happen @lime juniper @somber solstice
Refer to this, @hot stag:
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
@desert badger:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@merry sandal Sir It's same channel ! please help what i have to do with that
I bought prime plus today but didn't get 300!uc room card and crates
Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device timeSolution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #faq channel.
@hot stag
@lime juniper okay thanks ☺️ it'd be amazing for our region too
Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @night cloak:
:white_small_square: http://bit.ly/37Lgfbm
The DNS changer doesn't fix the ping
I contacted my ISP too but they are not fixing it.
and how how reporte discord sell hack
@merry sandal
this man he play whit hack emulator server mobile i reporte hem ..... his name in youtube
CHEATVN NET
he is live now in youtube
Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @night cloak:
:white_small_square: http://bit.ly/37Lgfbm
For discord server report them to discord support
@storm willow can you give me tips on how to rank push better? my rank increases slow af and then decreases alot, everything I do is gone and it just keep repeating, stuck on crown 2
Practice, get more kills and more survival points esp chicken dinner. For that you need good squad and super reflex game style
I'm a decently average player, I need only a good squad
@hollow spindle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @tardy python. Remember to read through #faq before asking questions in the support channels.
@dim igloo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal fulcrum i am on a ios bypassed device
@spiral timber Than you will have the issue with maps. You will require a non-bypassed and non-jailbroken device to get the game working perfectly
Im gonna replace my maps from an another ios device
Its about just copy and paste ... lets see if it works or not
You might get a ban if you mess with data files and you make even a slight mistake
We don't recommend such methods for iOS
So tell me an official working method
I dont have money right now!!! Bro !!😅
recently sold my android
To buy this bit*h
Than nothing can be done. If you're planning to copy data from 1 device to another, do it at your own risk. If you're banned, we will not be able to help you
@normal fulcrum i have no choice im not doing any illegal activities... just downloading the maps but its manual
Bypassing MDM violates ToS of Apple and it is illegal and will not be supported by Tencent, Light Speed or Pubg Mobile
Remove jailbreak
If i remove jailbreak from my phone it will go to icloud lock again @storm willow
@normal fulcrum so i have to sell my phone again
😂 if I remove jailbreak then my download will be ok?
That's your own decision. We cannot help you with it. We have answered your question regarding the issue of map downloading
Any custom room today ???
I know !! So the main problem is jailbreak?
Yes
Please take this conversation to #chat
Ok... ok going off... and i will try to remove jailbreak
@storm willowhy
Hi sup?
We are unable to provide assistance if you do not ask a question or state a problem, @sharp reef. Remember to read through #faq before asking questions in the support channels.
@shadow venture:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh Ping Issues In Asia Server
@night cloak where you live ?
Pakistan
Please refer to subpoint #5.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@vagrant onyx
@night cloak our staff told us there is ping issue on
bangladesh and pakistan
Can any one here help me??
We are unable to provide assistance if you do not ask a question or state a problem, @olive lodge. Remember to read through #faq before asking questions in the support channels.
When is 0.17 beta coming
@storm flume i'm allready did
We currently do not have a specific release date for the upcoming update, @slim minnow. Once we do, we will publish further information in #news.
Okay thanks
@olive lodge so you are banned?
Can any one here help me??
@tepid bronze:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spring void yes 💔😢 it's from last october and i leave the game all this time cuz i want to play with anothe acc i play with my acc for 1 year
Contact ingame support we cant help you @olive lodge
@olive lodge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@fast ledge @empty owl @neon patio is there any way to change google play game id from pubg? Actually someone stole my account and I don't have any access to the account which is added to the pubg account. I want to remove that account and add anothe google account.
@river dagger Unfortunately, it is not possible to unlink social media accounts once linked to the game.
Hi, I want to disconnect my Facebook account because it has been disabled. Can this be done?
Nope
@safe lily Kindly report the said user accounts in-game. You may also send such additional evidence like screenshot or videos regarding such illegal and scamming activities to the in-game customer support.
@blazing saddlethen what can i do now? I can't access my gmail account. And when i play game someone login to my account and my game stopped in middle of gameplay
@lone hamlet Sorry, the only way is to recover your Facebook account by contacting Facebook support. The game does not allow unlinking social media accounts once linked to the game.
@river dagger Contact Google support and recover your gmail account.
@blazing saddlealready contact with them but there is no way to recover. Actually that guy who stole my id change all my information. And I can't do anything now.
Do you still have access to the game account via another login method, @river dagger?
@blazing saddleyes i added my fb account with the game but when i start game that guy who stole the account start the game and my game logout from my device.😫 😩
@river dagger Go to #faq channel and follow through the solution given in subpoint 2.5.
@blazing saddle ro can you help me on another Matter?
Yes, @river dagger?
@river dagger:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi
@river dagger Was it blocked from this server?
Yes bro
Can you send the 18 digit Discord ID?
Refer to http://bit.ly/d_uid or the following steps for instructions on how to acquire user identifications, @river dagger:
Desktop & Web:
:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Right-click a username or profile, and select Copy ID.
Android:
:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.
iOS:
:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.
Follow the instructions sent by @storm flume
@vagrant onyx When It Get Solved .We Are Unable To Play Game 😓😥
@night cloak What is the issue?
@blazing saddle393088095840370689
This is my id
Let me check.
Nope, @river dagger. This ID is incorrect. You have to go to user profile and copy the ID.
Alternatively, you can send me a message privately from that account.
@night cloak hopfully they fix it
@blazing saddlei send the message from that account
@blazing saddle pings Issue In All Servers Except Middle East
@night cloak Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
When the next update?!
We currently do not have a specific release date for the upcoming update, @astral socket. Once we do, we will publish further information in #news.
Selamün aleyküm
Please do not use any other language aside from English in this channel, @woeful forum. Refer to #613267301243944960 for language channels.
@blazing saddlebro i follow the @faq 2.5 but nobody can't reply. Only some bot message.
@river dagger Yes follow the instructions given in #faq subpoint 2.5. Once you have done that, wait for their response.
@blazing saddle
@blazing saddlethey didn't respond. There is such kind of option. In faq when he said about account then customer service members reply but in my case they didn't reply anything
İ need help
They reply. Just wait for their response, @river dagger.
We are unable to provide assistance if you do not ask a question or state a problem, @eager valve. Remember to read through #faq before asking questions in the support channels.
@blazing saddleok
After buyin first month prime plus, is there difference in price next month?
@blazing saddle What About Our Problem?
Add me in a room
Hello, @gritty glade!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@eager valve no, same price
I am not here for Reporting cheaters.
What about my 600 minuse poitns
@storm willow bro problem not solved
@gritty glade people here can’t provide those points ( they don’t have that power) you may try contacting ingame customer service
@night cloak your issue has been reported to the officials. Please wait patiently.
@storm willow we are Unable To Play Game 😓
@night cloak In addition to that not everyone in your region have this issue. One of our moderators said his ping is normal. Try switching your internet service provider
Please send me email support pubg
@cedar cape:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
anyway your issue have Been reported to the concern team @night cloak thats the best thing we could do!
I @storm willow I Also Contacted Your Moderator.He Also Said Same Issue With Him
Yes, his ping seems to be reverted to normal @night cloak
I'm not able to report this YouTube channel why?
But I directly copied the link from youtube
Remove the . Between youtub and be
I tried but same result
Copy paste the link again
@spring void Tell Him The Issue Pings in Pakistan @storm willow
As said the issue is forwarded , with that being said have you contacted your internet service provider? @night cloak
I have the same ISP but i was able to play the game without issues today
@spring void yes bro I Contacted and also Changed the internet Service provider but same 😓
Is t legal to use config files in pubg mobile to improve aim assist and headshots in game
No @glacial tartan
Then this is going to be a next lvl cheat
Where Can i download Ultrahd audio file @spring void
@kindred zephyr you have to click on channels icon and then tap share option. Then tap on copy link i meant channels link then paste it to the youtube channel report site.
@spring void there is no option ingame
Then it is not supported for your device @night cloak
@spring void
Looks all fine
@spring void Asia Server Not Well
@night cloak We have already forwarded the issue and are waiting for a response. Kindly stop repeating the same questions again and again.
@blazing saddle ok
I need help. My friend mistakenly logged his global account to Vietnam is there any way that he can move in global again? He tried to log into global but it isn't working!! If anyone knows then please let me know!!! Support!!
So?
How am I supossed to get on a roof that is taller then every other
It was your mistake to use flare gun near such area.
3rd match in a row this happens
Are you mad
Look at the flare
And look at the drop, do you want me to run 1km just to shoot a flare?
No, you should use it in an area with less buildings, or you can use grenades on it. That is not a bug or game issue.
That is not a bug or game issue
Where does mk14 come from in sniper arcade
Well ofc it is a game issue?
Link report plz?
@granite edge logout and repair the game.some file are broken
I did it but same
Uninstall and install again.
also same
Contact ingame support
Hello I have issues with bluetooth earbuds with pubg the sound is late why ?
@--HaRMaN DhaLiWaL#3905 how can fix that problem?
@unreal pawn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how can i report someone , i have video
Hello, @vital quiver!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
There is bug which kills me
..parachuting and when about to reach land it gets bugged and get me knocked sometimes I again go high and falls and die
Is that trending issue ?
It is a known issue and it hopefully it should be fix by the next update.
@young wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@manic epoch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Anyone give me a Redem Code
Hi pubg mobile support i have a problem my facebook account is hacked bya hacker and he login with the facebook and i want to ulinked pleas help me
Can anyone tell me where is the armory in the game?? I can't find it!
After buying first month prime plus, is there difference in price next month?
You should contact the facebook customer service to help you get your facebook account, @restive kayak.
@trail pendant my account changed name and the email I don't have any acces to him
@eager valve no price difference, already answered earlier
Please refer to subpoint 2.5 in #faq for further information, @restive kayak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
If you do not have access to either linked account, we can’t help. Try asking customer service though
@night cloak but I got galaxy earbuds and galaxy s10 plus
@frozen schooner it's removed
Can i share a link(youtube) of a guy exposing top asia solo players who play with hackers....
So that it can be reached to the developers or someone!!!
Can I cancel the Twitter link from my account just linked to the Twitter and Facebook account and someone broke into my account and his link to Twitter and I want to delete Twitter because the hacker logs in to my account so I made all the transformers and I spoke with the customer service for the game they do not give me Any result of deleting the linked Twitter account, does anyone help me please?
@storm willow
@trail pendant
Hello, @lost needle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
What do I do when the hacker might log into my account at the same time
as said above contact customer support and request revoke access to the hacked account @lost needle
No, but someone hacked a Facebook account, logged into the game and linked a Twitter account. I changed the Facebook password, but I watch a Twitter account linked to the same account
@storm willow I have already spoken, but customer service tells me your account is not a hacker and I have provided all proof of the payment bill
Yes only if you have access to another linked account @night cloak
@storm willow I now have my account linked to my personal account, which is Facebook, but I want to delete Twitter, because I am not personally
@lost needle PUBGMOBILE_CS@tencentgames.com explain your issue and mail to this address
And what do I tell them in a message through the email
Ingame customer support or the above mail Id are the only two options that can help you
@lost needle explain your issue, with necessary proof
hii
i have an youtube channel
so i want your support
can you guys support
plz
ok
im sorry
rank
Greetings
Today is very, very sad day for us all...
They hacked account of my teammate. We was playing pubg mobile since season 3 together. My friend clicked on some link, and he got hacked. Hacker disabled his facebook account, and he changed his password.
Here is his ID 5294284039.
His name was qualityNexsy. But hacker changed also his name.
He is waiting respond from facebook about his facebook account.
He invested more than 2000€ in this game, and as we, he love and live for this game. So please PubgMobile, help him, help us to take his account back.
Please Pubg.
@everyone
Help
Please refer to subpoint 2.5 in #faq for further information, @real leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ok
Is it possible to get redeem codes for Pubg mobile? I've seen it on YouTube and idk if it's true or not
Yeah it's possible
Could you tell me how to get them?
Because every video on YouTube is Indian and I'm English so
I don't understand them
@main rune:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Pubg staff used to share codes in here, idk about other sources
You can redeem the codes through redemption center on pubg mobile official website
@sick shale is there any working codes currently? Or if someone uses them is that it you can't use again
Like is it a one time thing or for multiple people to use
im not play pubg -m all players hacker
@soft compass:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
im not play pubg -m all players hacker
@soft compass not true, maybe they're just better players
@soft compass It takes time for the system to review and process the reported accounts because of the high number if reports it receives.
^
@stark hazel once there's an active code they will share it in #news , and yes it has a limit
@pulsar bough:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@pulsar bough Kindly ask questions in English.
?
Yes, state your query here.
@pastel pecan
hallo 👋🏻
Yes?
This is and
Explain everything @pastel pecan
You do not know the eng menu to send to private pc here to send
@blazing saddle
I want to give my best return acc invested over 2000s
Does the user still have access to their account?
I do not know yet
Do they have any other login method?
Let me write everything now
@blazing saddle
The guy sent me a site where, like Free Skins for Ubgredanje, I entered here via Google, and connected with Fb, after 10min I was constantly ejected from the game and from the game Has anyone already entered into it and hacked
Tose happened @pastel pecan
If you can help
This means the user voluntarily gave away their social media account ID and password to a scam website. Kindly contact the social media support and change your passwords immediately.
Hello
Hello, @blazing marten. Do you need any assistance?
yes
In PUBG Mobile my PIng is 400+
But when i check the same on Speedtest.net it is 48
I checked this in 2 devices but same problem
whenever i switch to Mobile Data The ping shifts to 64 from 400+
@blazing marten Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
k
Hiii frds new to discord so pls how to use the Application
@small drum you need help
No just asking for infection mode
Ok
My account has been hacked. I just linked with my fb. But now, my char has been linked with goigle play. How to unlinked the google play games account. It will be crash if i loged in my PUBGM account. I has report in games. But, nothing happen. Or am i just stay waiting until 90 days?
Are color filters on ipads and iphones considered as cheats or third party apps? Sometimes my eyes get sore from the bright colors and would like to play with little bit more yellowish tint. Color filters can be found from ipad/iphone settings so it aint no app anyway.
@vagrant onyx Really? Oh thats awesome! Thanks for the info
I think this game have problems
Can PUBG give normal points?
points are not equal to number of kills. points depend on how far you survive and the relative ranking of you versus the people you kill. if the people you kill have a higher ranking than you, you can earn a ton of points. however if you are higher ranked than the people you kill, you'll barely earn any points. pubg has been on elo system for forever.
@night cloak I quoted this message from an admin here.
This is trash!
@night cloak they won’t know what’s enabled if it’s from the OS. Just don’t mod files.
That’s how Elo works. @night cloak do some reading. It’s all on Wikipedia
@sonic talon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
