#questions

1 messages · Page 708 of 1

night cloak
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Can i get the IP of Indo server?

blazing saddle
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There is no such thing, @night cloak.

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You can get IP address of a location in Indonesia by searching for it online.

night cloak
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Yeah ik bt Every game server has A specific IP

polar marshBOT
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@pure quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing saddle
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@night cloak Sorry, we do not have access to such data.

next frigate
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can i get indian server ip

blazing saddle
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@next frigate Why do you need such information?

next frigate
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i want to play in indian server.....in my server the ping is very high

next frigate
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and one more thing i want to know......could i get any kind of help for my youtube channel......its a gaming channel i upload pubg mobile gameplays

blazing saddle
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This is not the place to ask for such help. This channel is meant only to ask question related to PUBG MOBILE.

next frigate
#

i am sorry if i asked something wrong

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sir there is another question......when i use vpn and play in indian server my ping is 40 to 60 ....but when i dont use it it goes over 200

blazing saddle
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If you are getting high ping, kindly switch to another network or contact your Internet service provider

next frigate
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i think its not my network problem because others games getting good ping and i am getting high ping using mobile data and also from broadband

blazing saddle
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Did you check the message I linked earlier?

next frigate
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yeah

blazing saddle
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If you are facing issues like getting matched in lobbies with high ping, it is an issue of local network providers who poorly configure user's DNS address.

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You might not be facing internet issues or download issues, but ping related issues like these are due to DNS config.

flat marsh
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I need cash

blazing saddle
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Hmm?

flat marsh
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Yeah need cash

blazing saddle
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:/

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This is not the place to ask for such things, @flat marsh. This channel is only meant for queries related to PUBG MOBILE.

flat marsh
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OK you no my friend😫

elfin jackal
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@flat marsh Um, wrong channel.

grim shuttle
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Everytime i start a new game.. my gyroscope reverses in the beginning... Please suggest a solution to fix this bug

polar marshBOT
#

@rare dove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

obsidian shore
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Hi

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I have a account level 74 has been opened anther google play account i dont no who open it please i want help to delete this email my is İD:5142853109

storm willow
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@obsidian shore do you have access to another linked account?

obsidian shore
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Yes

storm willow
obsidian shore
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It will take 90 days the hacker will daned my account

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Just i need un link the game play account from my game

strange obsidian
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Okay @meager scarab

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@polar marsh

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Respected sir,

I am in a big problem. I had linked my pubg account with Facebook and Google. Now I have shifted to apple so I can't use my google account to log into my account. The only way to login is from Facebook. Due to some reasons my Facebook has been disabled and I am no more able to login my Facebook account. Since I am an iOS user I can't login with google and also not with Facebook now. So , I am unable to play pubg mobile on my Iphone . Please help me login my account. I have been dedicated to this game from the very beginning. I hope you understand.

Thanking You!

I sent this email to pubgmobile_cs

@blazing saddle @polar marsh @vagrant onyx @storm willow

storm willow
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@strange obsidian contact ingame customer support and explain the issue

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Stop posting the same thing again and again please, staffs will reply once they see the queries

strange obsidian
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I had but it didn't work

blazing saddle
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There is no other way but to recover your social media login option, then.

storm willow
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@strange obsidian contact Facebook and recover the account

strange obsidian
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Ok , thanks

polar marshBOT
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@empty badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim shuttle
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Please someone help , my vertical gyroscope reverses often.... It is so annoying

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Any solution to fix ths bug...it has been there for months... Which made me quit pubgm.. and then i started playing codm

vagrant onyx
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@grim shuttle you talking about Gyroscope

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?

grim shuttle
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Yes

storm willow
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Can you post hand cam video of the issue ? @grim shuttle

vagrant onyx
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@grim shuttle i am not sure about this

subtle flint
grim shuttle
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Ok

vagrant onyx
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And if you have a video better @grim shuttle

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@subtle flint your twitter acc is suspended

storm willow
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@subtle flint User alternate login method. In the mean time recover Twitter account

vagrant onyx
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Contact twitter support regarding your account

clear berry
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How much time it takes to change flag? I changed mine to erangel and it ain't changed yet lol or erangel flag just don't show?

vagrant onyx
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@clear berry 60 days per 1 change

delicate juniper
#

hi support i have proplem

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @delicate juniper. Remember to read through #faq before asking questions in the support channels.

obsidian dove
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it shows a texture of when u r 50m away from a house
how about pubgm themselves provide something like that?

spice rampart
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Wtf hackers in game

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🤬🤬🤬

amber bone
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Fix this glitch pubg mobile...car auto blast knockout

spice rampart
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Using wall hack

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Aimbot

storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @obsidian dove.

obsidian dove
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just report them
till the ML ban system learns the patterns @spice rampart

storm flumeBOT
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Hello, @spice rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

obsidian dove
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i am not using that apppubgm_no
i have note9 that runs hdr 50fps just fine

delicate juniper
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My Facebook account has been hacked, I link the pubg account to Facebook, I need help

amber bone
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Fix this glitch

storm flumeBOT
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Hello, @amber bone!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

delicate juniper
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hi support i have proplem :My Facebook account has been hacked, I link the pubg account to Facebook, I need help ,please

hazy phoenix
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@obsidian doveif we use the app do we get banned?

delicate juniper
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hello support i have a big proplem
my Facebook acc has been hacked , i link my pubg acc to my facebook acc , i need help please

obsidian dove
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@hazy phoenix yes ... risky
don't use em
get a good device instead

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save up

hazy phoenix
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Ok thank you

obsidian dove
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👌

hazy phoenix
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I have a good device

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I was just asking

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I run at balanced but without shadows

obsidian dove
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hmm

spice rampart
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@obsidian dove and what about my match another hacker team wiped us before we take any action

delicate juniper
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@storm flume
hello support i have a big proplem
my Facebook acc has been hacked , i link my pubg acc to my facebook acc , i need help please

spice rampart
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Pubgm just for hackers

polar marshBOT
#

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate juniper
#

@polar marsh
help
my Facebook acc has been hacked , i link my pubg acc to my facebook acc , i need help please

obsidian dove
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no! it mostly on client side game
to reduce load on server
and that's why people are managing to edit data
and also a famous game so targeters r many
websites earn by providing those stuffs
just report them in game that's what u can do
or record clips and tag pubgm on Twitter to catch their eyes and make banning easier for em
@spice rampart

storm willow
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@delicate juniper try to recover Facebook account

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Contact Facebook support

delicate juniper
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@storm willow
I tried a lot but the Facebook company did not recover my account for me

storm willow
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@delicate juniper have you linked another social account to the game ?

delicate juniper
#

no no only fecebook @storm willow

storm willow
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We can’t help on the issue. You need to contact Facebook support, only they can help

delicate juniper
#

@storm willowI said to myself that you can help me change the connection of my account in pubg to another account

storm willow
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We cannot do anything, it’s your responsibility to protect your account.

delicate juniper
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@storm willowDoes Facebook have an email to contact him?

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@storm willowI will communicate with Facebook, but I want their email, please

storm willow
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @delicate juniper:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

delicate juniper
#

@storm willow
thx bro , I really appreciate you this

storm willow
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Your welcome.

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Add 2Fa and other security settings in Social media in the future so that it will be safe

wise needle
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My account is idiosyncratic without reason and I am spending on an account I would like to talk to a person from Bilji Mobile

night cloak
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idiosyncratic...

pulsar prawn
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Whay that

polar marshBOT
#

@pulsar prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spiral igloo
#

TDM I get 160ms but as soon as I go play classics I get constant 400 ping. Anywhy I can fix it?

lime skiff
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Hi,My query is that my friend can’t login to her pubg account as it was linked with Facebook and her Facebook account got disabled for some reason.

storm willow
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@lime skiff ask her to use alternate linked account and in the mean time contact Facebook support and recover the account.

lime skiff
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She didn’t had any alternate account connected with her pubg id.

storm willow
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@spiral igloo region? Both on mobile data and wifi? You need to switch your ISP May be

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@lime skiff then recovering via Facebook customer support is the only solution

lime skiff
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Can she link another account with her id without losing her progress?

storm willow
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@lime skiff if she is logged in the game now, she can link.

lime skiff
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That’s the problem she can’t login.

storm willow
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As said earlier, contact Facebook and recover it. We can’t help on this issue

spiral igloo
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@storm willow I don't play on data

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I have wifi and in TDM on EU I get 160

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As soon as I launch Classics I get bad ping.

night cloak
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@spiral igloo Can you try on data and see if the issue is there as well?

spiral igloo
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I will have to buy data, but I will and let you guys know

gritty glade
#

What is this pubg?
Continues 4 match killed by Hacker.

  • 42
  • 65
  • 36
    -32
#

I am in Crown - 2 TIER.
Asia Dup fpp
Every match has a hacker.
How can i reach conqueror now? 😠😠

storm flumeBOT
#

Hello, @gritty glade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

gritty glade
#

@storm flume
I always do this.
Not working..

Can you please Give Back my minuse poitns to me?

polar marshBOT
#

@delicate shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@gritty glade It's not possible to get back the points, unfortunately. Keep reporting and help the system to improve.

spiral igloo
#

@night cloak It is now 240-300

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But why do I get 160 in TDM and not in classic on my wifi.

night cloak
#

@spiral igloo Classic is where there are 100 different players from different region. If you have an unstable network, you will likely get much higher ping. I would recommend to contact your friends or someone you know having a good ping in game. They will be able to help you more than any of us.

spiral igloo
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I live in South Africa so it is a common issue where I live but normally we get 140-200 as a really good ping. I get that in all the other games I play.

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I can't use the server list due to the fact there it shows what I get on local servers which is 24. TDM is 160 constant (over 50+ EvoGrounds) but as soon as I go to classic it goes up to 400 and keeps going up and down. All my other games and downloads even stay constant regardless so it is strange to me as I never encountered this before.

sour dock
#

I cannot connect my account with Game Center, how do I do it?

night cloak
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@sour dock Show a screenshot of your basic settings.

sour dock
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PUBGM or game center?

night cloak
#

You cannot access your profile at all?

sour dock
#

No

#

I can’t

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The screenshot was take with a new lvl 1 account

night cloak
#

Can you translate the error message?

sour dock
#

Error system, connexion problem

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No it’s error system. Connection Failure

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And now a must wait 4min for try to connect again

inland birch
surreal turtle
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@night cloak do i need twitter app for login via twitter now

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@night cloak

night cloak
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You don't need that for facebook so probably you will not need it for twitter too, @surreal turtle.

valid sequoia
#

where is admin please banned his account

spring void
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@valid sequoia unfortunately we cant take any actions here, please report them ingame

inland birch
#

@spring void why its a part of pubgm

valid sequoia
#

@spring void sir if you have some time please check dm

spring void
#

What? @inland birch

#

@valid sequoiasure

inland birch
#

@spring void you say you can't take any action about it. Why?

spring void
#

The discord staff only manages the server and has no power ingame. Thus you need to report them for actions to be taken @inland birch

warm iris
#

need help please

south bane
#

This is tge confirmation mal for pmco guys?

warm iris
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @warm iris. Remember to read through #faq before asking questions in the support channels.

onyx cairn
#

@south bane follow the steps written in the mail.

south bane
#

Mail*

polar marshBOT
#

@warm iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south bane
night cloak
onyx cairn
#

@south bane it's correct

storm willow
#

@south bane continue in #pmco please

south bane
#

Just wanted to make sure is not a scam.. thank you, Daniel 😁

night cloak
#

في حدًا بيحكي عربي هون

storm willow
#

@night cloak translate please !

night cloak
#

My account has been prepared and I have not done anything

#

@night cloak Banned?

#

Yas

#

Can you return my account? I did not violate the rules

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Ping too high on every server

hexed holly
storm flumeBOT
#

Hello, @hexed holly!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

fading fulcrum
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fading fulcrum. Remember to read through #faq before asking questions in the support channels.

fading fulcrum
#

My account has been attended to the mobile phone and I do not use hacker

#

Then I made another account and was prepared from my other account

#

I use the computer, there is no hacker program, and there is no virus

polar marshBOT
#

@fading fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modest slate
#

Please help me

polar marshBOT
#

@modest slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @surreal crow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

upper salmon
#

If I deactivate my facebook acc would it affect my ingame acc?

storm willow
#

@upper salmon you will just lose Facebook login method. You can login with another linked account (make sure you have one linked )

night cloak
#

i have two different accounts connected to my pubgm account, a twitter account and a google play account. how can i unlink my google play account so i can just have the twitter account connected?

slate tinsel
#

@polar marsh
My User Name : Kar98KツJoDY

My User ID : 570984608

Date: 10-Feb-2020

Time: 01:00 AM (Night)

Hello Tencentgames Support team, My Name is Kar98KツJoDy, While I am playing Pubg Classic Match in emulator, i got notice that violating regulations & Temaing Up With Hacker to Boost Rank and it's logout automatically, after login its another Notice Showing that your account will be banned for violating regulations. unlocks on 2020-05-09 (3 Month).
So, i want to know why my account was banned i am not using any kind of cheats or Plugins also not violating any regulations as well i am not TeamingUp With hackers to Boost My Rank in the games then why my account is banned.

polar marshBOT
#

@glass helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed bane
#

Hello

polar marshBOT
#

@hushed bane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

random whale
#

Gentlemen / Tencent company

I present to you, I am the account holder (5268993357)
By reporting about cheating players who suffer from me raising my rank to obtain the Conqueror title and losing a lot of points because of them as they have the ability to uncover the places to hide and come to you and install and you know me what they do these cheaters I hope you find me a solution by returning all the points that I lose because Gashashishin, if not for them, I would have won the title a week. Please help. This is a video of evidence that proves my veracity
Thank you

polar marshBOT
#

@bright ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

hi how can i unlink my google play account from my pubgm account?

#

hello
can i get help please?

magic jewel
#

help anyone? cant sign into my Facebook account?

tacit kiln
#

@magic jewel contact facebook

storm willow
#

@night cloak account once linked cannot be undone

tacit kiln
#

@storm willow but in google it says it can

storm willow
#

@tacit kiln No, not possible. Due to security reasons linked account cannot be undone

storm flumeBOT
#

Hello, @random whale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

grand mesa
#

🙂

storm willow
#

@grand mesa need any help?

polar marshBOT
#

@grand mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

random whale
#

What will I do after reporting them other than losing my points?

polar marshBOT
#

@unkempt ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand mesa
#

@random whale no one ban them

storm willow
#

@random whale reporting them will prevent them from playing further, they will be punished

#

@grand mesa you need to report them ingame or in the link below

storm flumeBOT
#

Hello, @grand mesa!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

random whale
#

@storm flume What will I do after reporting them other than losing my points?

magic jewel
#

@tacit kiln how exactly do I contact Facebook

tacit kiln
#

you go to their page @magic jewel

polar marshBOT
#

@grand mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

random whale
#

@storm flume Did you know I left the game because I don't lose because of cheaters and I lose a lot of ranks points

tacit kiln
#

@magic jewel search up “facebook help”

#

@random whale that bot wont respond

storm willow
#

@grand mesa it takes time to review the account. I assure that action will be taken, if they are found cheating. Keep reporting either in game or on the Link provided

ivory lagoon
#

Hello

tacit kiln
#

@magic jewel
reddit says: hit that repair button and restart till it logins u in

#

Or i can just link u a video

random whale
#

@storm willow I left the game and am thinking of removing it from the device after suffering the loss of points

storm willow
#

@random whale that’s sad to hear. I have already given you the solution to report player that are cheating. Feel free to report them.

random whale
#

@storm willow Do you know what it feels like when you reach Crown 3 and land on Crown 5 because of cheaters?

#

@storm willow What will I benefit after notification, the game will block the cheater account, and the cheater will create a new account and every time I am the loser

storm willow
#

Yes, I have been on the same situation. But tbh there are less cheater now a days ( I haven’t faced them in this season) .

#

@random whale are you an emulator player?

random whale
#

No mobile

storm willow
#

You may post your feedback in #old it will reach the developers

random whale
#

iOS devise

ivory lagoon
#

@storm willow

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @ivory lagoon. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@ivory lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

random whale
#

@polar marsh 🤬

tacit kiln
#

calm down lamo

#

play different servers so that u will face leas cheaters @random whale

#

Or just dont play for 2-3 days and get on and play with ur bot friends, it will give u easy lobbies lmao

#

Quick maths

copper parcel
#

Ipad pro 2 2017

#

Idk this is happening to me

tacit kiln
#

Whats the problem tho?

copper parcel
#

The screen is freezing

#

In the game

tacit kiln
#

Does it happen when u shoot?

#

Or it happens like randomly 😩😩

copper parcel
#

Randomly in game

tacit kiln
#

Change ur graphics a bit or press on repair option when u are logging in

#

Thats the least i can say cuz i dont play pubg anymore lamo

copper parcel
#

Ye thats why im asking for mod answer 😝

#

Thanks tho

tacit kiln
#

😂

#

Yw

#

@storm willow, @copper parcel needs ur help

#

a mod will respond as soon as possible- someone

random whale
#

Cheaters are everywhere

tacit kiln
#

Rip

magic jewel
#

still not working sadly

cosmic gazelle
#

90fps is gonna come in global version?

night cloak
#

@cosmic gazelle It's still not available in beta, hard to say. But seems like they are testing both 90 and 120fps in the chinese version.

#

@copper parcel! Aloha! How can I help you?

copper parcel
#

Aloha

#

I already sent the video

night cloak
#

@copper parcel Is that a recording of a screen recorded video?

cosmic spruce
balmy plaza
#

solve with hackers, in every game there are wtf hackers, i can't play the slander because of them

polar marshBOT
#

@cosmic spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

high socket
#

Hey

#

I want to report a hacker can u all dm me I can send u video link

polar marshBOT
#

@high socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet niche
#

Need help

#

Hello?

#

@neon patio who can help?

vagrant onyx
#

@fleet niche hey what is it ?

fleet niche
#

Dm me

vagrant onyx
#

Ok

storm flumeBOT
#

Hello, @high socket!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

Asia Server Ping Problem From 4 days.When Did It Get Solved😓

storm willow
#

@night cloak which region in Asia? Did you try on different network?

night cloak
#

@storm willow Yeah Bro I Changed The Network But Same 😓

storm willow
#

where in Asia?

night cloak
#

Pakistan

#

Before That It Always 132ms Ping

storm willow
#

@night cloak did you try rebooting your router ?

night cloak
#

@storm willow Yes but it didn't work

#

@storm willow I have Also reinstalled it but not ?

storm willow
#

Does any other people from your place have same issue ?

night cloak
#

Yes My Friends Have Same Issue Over All Pakistan

#

@storm willow Bro I Just Have To Confirm that This Issue Is In Pubg Or In Pakistan Only

storm willow
#

@night cloak I have forwarded the issue, will get back to you

night cloak
#

@storm willow Ok Then Dm Me Please

solemn yacht
#

is their a way i can buy more then one advanced room card instead of one

rotund marlin
#

How does the conquerer system work

#

?

normal fulcrum
#

You can reach conqueror after Ace. Top 500 players with highest points on each server gets conqueror tier

rotund marlin
#

Thank

somber solstice
#

Recomputed every day

night cloak
#

When does the Region Titles refresh? Isn't it on Monday?

#

And if it's Monday, what time is it at? Coz I've not received the Region rank yet which I've achieved for this week.

surreal turtle
#

@night cloak don't you have any shame.. going for tittle in gold league..

night cloak
#

@surreal turtle No lol I got reset recently for matching with a hacker. So I'm bronze on all the servers PubgmSmart

maiden salmon
night cloak
#

Any help?

storm willow
#

@night cloak May be part of punishment? I’m not sure about it

storm flumeBOT
#

Hello, @maiden salmon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

storm willow
#

@maiden salmon do you have the player ID?

latent matrix
#

@night cloak you have to be at least gold to rank in region

#

it's been 48 hours since I reported 2 cheaters and they're still not banned, it shouldn't take this long when there's solid evidence against them :/

storm willow
astral rover
#

I can’t download maps and modes I repaired client more than 4 times and reinstalled game 2-3 time i am on IOS 12.2 right now.

latent matrix
#

this happened to me before but switching to a wifi connection fixed it @astral rover

astral rover
#

I tried with wifi but it didn’t work @latent matrix

astral rover
normal fulcrum
#

@astral rover What's the issue?

#

@astral rover Maps are not downloading, right?

astral rover
#

I can’t download mans or modes

#

Yes

normal fulcrum
#

Is it giving some error?

astral rover
#

Yea when i tap on download it shows “downloading nan%” only

#

And it doesn’t download maps

#

I did repair and restart but none of them worked.

normal fulcrum
#

Have you tried reinstalling the game @astral rover?

astral rover
#

Yes i did it more than 2-3 times

normal fulcrum
#

Are you on wifi or mobile data?

astral rover
#

I am on mobile data

#

And I tried with wifi also

normal fulcrum
#

How much free space do you have in your device?

astral rover
#

3.5GB

normal fulcrum
#

Ok

#

Wait a minute

#

Let me check for a possible work around

astral rover
#

Okay

normal fulcrum
#

@KaKsH#0859

1.Have the PUBG 0.8 IPA predownloaded and ready to install with iFunbox on a PC.
2.Go to storage management and delete PUBG.
3.Hard reset (restart) iPhone.
4.Install PUBG 0.8 with iFunbox on PC.
5.Restart(hard reset) phone.
6.When it powers on, clear the Ram with pressing power button until the power off screen appears then let go and press only homebutton until power off screen dissapears.
7.Turn off WiFi completely and Turn On Data only.
8.Open PUBG and use it ONLY on Data, no WiFi.
9. Try to download the maps as soon as the game enters one by one. ONLY USING DATA.

#

@astral rover Try the above method and let me know if it works

astral rover
#

@normal fulcrum i will give it a try thank you for your help and for time given for helping me

vagrant onyx
night cloak
#

High ping on every server in Bangladesh. When will it be fixed?

#

Happening since last week

blazing saddle
night cloak
#

Was fine before that week

#

Yeah I read it before. Is it being fixed now or not?

blazing saddle
#

Check your internet connection. There is no known issue from the game side.

night cloak
#

My internet connection is fine. Phone running smoothly too.

#

How do I inform the authorities about the ping?

blazing saddle
#

Contact your Internet service provider, @night cloak.

#

Ping related issues are due to poor DNS configuration of the network.

fickle cipher
#

Pmpl admin??

night cloak
#

People from recents who I don't want to play with, keep inviting me. Can you add a feature where I can block them once and for all?

sullen elbow
#

I’m muted for massages in pubg but I didn’t-do anything 😭 I contacted the costumer service but there no response

meager scarab
placid pivot
#

When 0.17.0 is coming????

meager scarab
#

@sullen elbow you were auto muted by the system cause you were reported in the chat by many players. Wait for tomorrow to get un muted.

#

@placid pivot 3rd March

placid pivot
#

Are you sure ? @meager scarab

meager scarab
lean ingot
meager scarab
#

@lean ingot Restart the device and open the game.

lean ingot
#

@meager scarab Already restarted 2 times

meager scarab
#

What is the current speed of you internet? Your internet may be slow @lean ingot

lean ingot
#

4mbps

meager scarab
#

Try switching internet

lean ingot
distant escarp
#

@lean ingot

  1. Make sure you have strong Wi-Fi or 4G signal.
  2. Avoid playing on a network with heavy traffic.
  3. Shut down your Wi-Fi or mobile network, then restart it. Stop sharing personal hotspot.
  4. Load the game 1-2 minutes after restarting your router.
  5. Restart your phone and try again.
#

Do you get any error messages?

lean ingot
#

@distant escarpnope

#

@distant escarpstill Not Working

distant escarp
#

you're using wifi or 4G?

lean ingot
#

Wifi @distant escarp

distant escarp
#

Try switching to 4G and check if you still get the same issue

lean ingot
#

Ok let me check

#

@distant escarpNot Working On 4G also

#

Ok Finnly Pubg Is working

onyx cairn
#

@meager scarab
The "YouTuber" is wrong. It's click bait.
Wait for official announcement.

meager scarab
#

@onyx cairn gamespeck (moderator of pubgm beta discord)said that its 3rd march

astral rover
#

@normal fulcrum that method worked which you gave me, Thank you for your help.

normal fulcrum
#

@astral rover Glad to hear that

onyx cairn
#

DM me please. @meager scarab

tropic belfry
#

@normal fulcrum

normal fulcrum
#

Ye @alifnk#6776?

tropic belfry
normal fulcrum
#

Is there anything I can help you with @tropic belfry?

polar marshBOT
#

@smoky ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout socket
#

Anybody please help my facebook account is disabled and facebook is not opening it. So i am not able to open my pubg account. Give any alternate way.
Please😩 😩 😩

fringe rivet
#

Ive had a graphics glitch where the muzzle flash is massieve

night cloak
#

Is midasbuy a fake website? I buyed uc pack of 180+40uc 2 times but got 1 ones but they took payment for both

fringe rivet
#

Gladly it only happened in tdm and not classsic which wouldce givenme an unfair advantage

trail pendant
#

Is your account linked to facebook only, @devout socket?

fringe rivet
#

I mean the muzzle flash was massieve it stretched across the whole tdm map

#

Is that a graphics bug or a game bug?

devout socket
#

@trail pendant yes and also linked my personal mobile number

fringe rivet
#

Aight no one will help md

trail pendant
#

Please go ahead to #old if it sounds a bug, @fringe rivet.

fringe rivet
#

I mean its totaly a glitch or something

trail pendant
#

The phone number is linked to what, @devout socket?

fringe rivet
#

Cuz my graphics sometimes freak out

#

And im here cuz of the graphics issues

devout socket
#

@trail pendant in pung mobile section i have linked my mobile number.😫

trail pendant
#

Anyways @devout socket, you must contact the Facebook help center to activate your facebook then access the game.

storm willow
#

@night cloak contact midasbuy customer service, mail ID is in Pinned message

devout socket
#

@trail pendant its sixth day and no reply from facebook. I have tried all the ways and watched thousand of videos. But not any proper solution found.

night cloak
#

@storm willow okay

sullen elbow
#

@meager scarab are you sure that its till tomorrow, I don’t speak with anyone on pubg if it’s not for the game

timber fractal
#

@storm willow I have been told to wait. How long does it take to remove the account?

storm willow
#

@timber fractal we cannot say how long it will take, wait until they respond.

timber fractal
#

Ok thank you

polar marshBOT
#

@upper fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@near glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

latent matrix
#

how long is a ban for teaming?

vagrant onyx
#

@latent matrix 1 week + tier rest to bronze v

latent matrix
#

and is the only way to report in game or can you do it through the cheater form?

vagrant onyx
#

@latent matrix you can report him is his profile

storm flumeBOT
#

Hello, @latent matrix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

Anyone here to help me?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

tacit creek
#

Game is filled with hackers

night cloak
storm flumeBOT
#

It sounds like you have encountered a bug... This is something that should be directed to ingame support. There's also #old on here. In both cases, details are essential.

hexed forum
#

@polar marsh Hey I Tried To login my Pubg Account but its not working login with facebook. Please Check.. i also Ask to My friend to check ., they also faced same problem.. Facebook Login Not Working...

glossy haven
humble meteor
weary abyss
#

Guys can someone explain to me what’s a scrim and how to join them and what’s T1 and T2

olive laurel
haughty prairie
vagrant onyx
#

@weary abyss Scrim like playing in a room ( with group of people or 1vs1 to challenge him or have fun )

T1 = Team 1
T2 = Team 2

i am not sure about T1 but i think like i told you

#

@haughty prairie @humble meteor vpn to get offer from other country does does not work after release of 0.14.0

#

@inland stream this related to your connection

humble meteor
#

@vagrant onyx so I cant buy this?

#

You are refusing my money? 😂

haughty prairie
#

It does bro 😁 @vagrant onyx

vagrant onyx
#

@hexed forum its working ( try to log in using facebook app ) or clear Browser history for log in and try again

hexed forum
#

i am using emulator ... its not working... @vagrant onyx

vagrant onyx
#

@olive laurel you playing in new profile ( its not a bug or something its normal ) if you got bug post it on #old

#

@night cloak this happen to me please wait a few time like 1 hour or 2 hour than try again or wait till tomorrow

haughty prairie
#

1.run vpn to the country u want to change to. 2. Go to sitting- country/region part. 3. When u choose change it will change your region to the one according vpn

olive laurel
#

@vagrant onyx i am also facing the same problem as @hexed forum and hence had to create this new account

vagrant onyx
#

@night cloak and its will count 100%

#

@tacit creek report hacker

olive laurel
#

can u kindly check from your end if there is any server issue regarding fb login

storm flumeBOT
#

Hello, @tacit creek!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

olive laurel
#

twitter login is working so far

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @olive laurel @hexed forum.

vagrant onyx
#

Okey

storm willow
#

@haughty prairie Vpn is not recommended

haughty prairie
#

@storm willow when PUBG gives all server the same offers that’s when I’ll stop using vpn

elder dirge
#

guys i have an issue with facebook log in , it keep saying LOADING for ever after i put my acc infos

storm willow
#

@haughty prairie it’s your own decision, but do not post such stuff in support channel, unless you have any question

#

@haughty prairie if you don’t have any queries move to #chat

haughty prairie
#

Ok

storm willow
#

@elder dirge can you try login in to Facebook on browser?

elder dirge
#

yes

#

already logged in

olive laurel
#

@storm willow i think there is a connection gap btwn pubg and fb atm...coz it was woring fine 3hrs back

#

@elder dirge u r not alone bro... 😦

elder dirge
#

@olive laurel thanks God

olive laurel
#

😂

weary abyss
#

@vagrant onyx ahaa,umm T1 means tier 1 but i dont know what is supposed to mean, anyway thank your

vagrant onyx
#

@weary abyss ok you welcome

waxen summit
#

@vagrant onyx mate i need help

vagrant onyx
#

@waxen summit hey

#

What is it

#

?

waxen summit
#

I have one problem , i have a big mistake on the emoulators , and i dont see is the aplication Vietnamese , and now only in vietnamese version im play , i want move back on europe because i play on the PMCO

#

Only i try the game on the pc and now is bad for me help me pleasee

vagrant onyx
#

@waxen summit so what you need now ?

waxen summit
#

The move me back on normal aplication

#

Because he said login only in vietnamese version

#

And i dont want that mate 😢 i want stay in global version please tell me what ii dois a bik mistake i dont see is vietnamese

vagrant onyx
#

@waxen summit you have to download Vietnamese version with your acc and contact customer service of Vietnamese and till them

i am global version player and i mistake log in on Vietnamese version

#

and wait for there respond

small umbra
#

need my account got ban for no reason

#

need help

storm flumeBOT
#

Please refer to subpoint 2.12 in #faq for further information, @small umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@small umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

echo yarrow
waxen summit
#

@vagrant onyx mate i want speak with you in private can is possible ?

latent matrix
#

@weary abyss a scrim is just a practice match to prepare for tournaments/have fun, T1 is Tier 1 and is the highest tier of pro players, T2 is second T3 is third, etc.

night cloak
#

anyone help me with this i am not able to login in gameloop woth facebook account

green vine
#

@polar marsh can you please add appear offline mode in pubg . That means while Iam online In game it looks offline to other people , it benefits most players especially youtubers , getting invites from most people on friend list is totally distracting and annoying 🙄

hoary grove
#

#pmco please someone that’s staff message me as this is an urgent matter for us thanks!

merry sandal
#

Feel free to forward your suggestion in #old, @green vine.

lapis lichen
#

Please ! 🙏🏼🙏🏼

merry sandal
#

Huh?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lapis lichen. Remember to read through #faq before asking questions in the support channels.

lapis lichen
#

How can we report a bug ?@storm flume

polar marshBOT
#

@tropic tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lapis lichen
#

It’s so annoying this screen problem ..

storm willow
#

@lapis lichen post in #old

lapis lichen
#

Thanks mate

storm willow
#

Add video/screenshot with brief description @lapis lichen

wise patrol
#

@need team

lapis lichen
#

@storm willow I’ve just add it with a small description it’s so clear in 1 line 🙂 thanks I hope that someone can help me from the technical support because it’s really annoying and sometimes it get me so angry because I loose fights due to this issue ..

#

@storm willow are u from the technical support ?

storm willow
#

Discord staffs can provide limited support

lapis lichen
#

Yes I’ve sent a message on the chat in the app but I can send a video there ..

storm willow
#

If you post your queries, we will try to answer. we can guide you in the right way to clear your queries

lapis lichen
#

That’s so cool thanks a lot 🙏🏼🙏🏼

storm willow
#

You’re welcome

lapis lichen
#

Have a good day !

night cloak
#

@storm willow I'm Waiting

storm willow
#

@night cloak yes there seems to be issue in your region. I forwarded it

#

Do you know any others in your region who’s having same issue?

night cloak
#

Yeah

brazen remnant
#

the faceebook app doesnt work on gamelop emulator

storm willow
#

if so can you Dm me their Char ID ; Device and region and ss of ping

#

@night cloak

brazen remnant
#

@storm willow

night cloak
#

@storm willow ok

storm willow
#

@brazen remnant use #emulator-support I’m not much aware of emulator thing yet I have noted your issue. Will respond soon

#

@elder dirge @olive laurel send me your region and char Id

worthy valley
#

I cannot sign in into my account

#

Can some one help me

storm willow
#

@worthy valley we need more info! To analyse the issue

worthy valley
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @worthy valley.

olive laurel
#

@storm willow India, Asia & id: 5203552708; Profile name: bUllET. attaching screenshot of the profile as well

storm willow
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @olive laurel.

pallid atlas
#

hello guys'

#

i'm have account gmail put in it card google play by 100 Euro

#

can't charge it can anyone help me 😦

hexed forum
#

India

Asia & Profile ID: 5675702939;

Profile name: AyushmannBhava

Attaching screenshot of the profile as well

#

@storm willow > India

Asia & Profile ID: 5675702939;

Profile name: AyushmannBhava

Attaching screenshot of the profile as well

olive laurel
#

@olive laurel noted. In the future use #emulator-support
@storm willow Thanks for your quick response. Will certainly use the #emulator-support for future issues. Regards 🙂

pallid atlas
#

@night cloak can u help me

#

can't use my account for pay

#

1 min

#

can u dm me pls

olive laurel
#

🇪

pallid atlas
#

just come in pravite chat

#

Ha

#

Can u come ?

#

gave me this

#

@night cloak answer me what i can do ?

#

i'm added card google play for 100$

#

in my account

#

want use it in Pubg can u help me

#

@night cloak

#

@night cloak answer me this is english

#

؟

#

are u here@night cloak

spring void
#

Okay

#

@pallid atlas is the email id you added giftcard to the same as the email shown in screenshot?

night cloak
#

fb login down?

vagrant onyx
#

@night cloak you using mobile or emulator to log in ?

snow pollen
#

و

night cloak
#

Emu

vagrant onyx
#

@night cloak i heard there is issue for facebook log in on emulator

night cloak
vagrant onyx
#

@night cloak you have to wait

#

Maybe till tomorrow

polar marshBOT
#

@digital flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

lol

tawny folio
#

tried to email through helpshift but there’s no helpshift for english? got a response and they said to try and send my email in korean 😂
is there a helpshift for US? i couldn’t find one 😕

night cloak
dense dock
#

saras red hair are still glitching when u use em in an outfit and u switch closets in game. the hair either disappear or it just stucks and stays even after u change closet.

polar marshBOT
#

@viral comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@junior folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ripe tiger
#

Please the game doesn't work on the gamelop emilatur doesn't work with face book

vagrant onyx
#

@ripe tiger its might be issue please wait for it few time

ripe tiger
#

I'm wait all over 2 houres !!

#

Its not on my gamelop only !!

vagrant onyx
#

@ripe tiger can you log in throw you mobile phone ?

ripe tiger
#

Yeah I can do that

vagrant onyx
#

@ripe tiger i told you its issue many user complained about this

ripe tiger
#

Is this problem global on middeleast?

night cloak
#

Hi just a question, is it true if you gift a player something, your synergy with that player goes up by a specific amount?

ripe tiger
#

@vagrant onyx im Egyptian !!!

vagrant onyx
#

@ripe tiger no atm when its going be fixed ( if you ask me i will till you to check tomorrow )

ripe tiger
#

@vagrant onyx OK ty

tawny folio
#

did they change the request rp pass amount ? it used to be you get given 1800 UC when you request but now it’s $24? 👀

#

or do they do the UC for a bit in the beginning then do $24

vagrant onyx
#

@tawny folio no they change it its was you can gift RP with UC

Now you have to with dollars

tawny folio
#

uff that sucks 😪

vagrant onyx
#

@tawny folio yes many user complained about this and asked for changing it

#

But its didn’t happen

polar marshBOT
#

@west marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawny folio
#

hopefully they do !!

charred bloom
#

How i can report some hack

storm flumeBOT
#

Hello, @charred bloom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

Can i have pubg mobile pmco site?

#

For a list o banned teams?

wintry umbra
#

hello

#

login problem

spiral igloo
#

@night cloak Update on my report from yesterday, in TPP I get 200ms but seems FPP is where the ping spikes hard. All other games modes are all fine. (Europe server btw)

wintry umbra
#

@night cloak Emulator

#

@night cloak thank u

#

@night cloak ok bro thank u , and god bless u

low sequoia
#

Pubg mobile turkey discord link please

median wasp
#

Is update 0.17.0 is coming tomorrow (11th February)??

onyx cairn
#

No, you will informed in #news @median wasp

median wasp
#

@onyx cairn thanks

onyx cairn
#

You're welcome!

quiet mirage
#

Whenever I press the button to shoot it doesn't shoot. Anyone know why?

onyx cairn
#

This can be caused by many reasons. Did you check your ram and connection?

quiet mirage
#

Yes

#

I fully reset my game, tablet and even reinstalled the game

storm willow
#

@quiet mirage create a small hand cam video and send here

meager turret
#

Pls help mee

vague flame
#

ok

vagrant onyx
#

@meager turret what is it ?

meager turret
#

İ need speak with admin

#

Mu account

vague flame
#

@vagrant onyx pls i never got my 8k uc when i bought it 3 minutes ago

#

is it a glitch?

meager turret
#

İ know just some words in English

vagrant onyx
#

@meager turret account banned ?

meager turret
#

Noooo

vague flame
#

i just wasted my money and got nothing back help me someone ?!

meager turret
#

Stealed mu acoount

#

Abii

vagrant onyx
#

@night cloak this future might or might not come ( there is complete no info about this )

meager turret
#

Hesabını

#

Kapatildi

vague flame
#

i bought 8k uc for 125 canadian and it said i got it but when i checked it was 0 again like why u do dis to me wah

vagrant onyx
#

@vague flame yes what happen

meager turret
#

Hayır abi ona ihtiyacım yok

#

Kendi hesabım ful zaten

vagrant onyx
#

@vague flame pls explain more

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx
#

@meager turret english only

meager turret
#

Facebook hesabınız kapatıldı dedi hesaba giremiyorum birisi girmiş ismimi değişmiş

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @meager turret. Refer to #613267301243944960 for language channels.

meager turret
#

Okey i know just some words but i will try

#

One person stealed my account > @meager turret english only
@vagrant onyx

vague flame
#

look my dad got the note 10 plus yesterdy and when he got it he got 400 dollars cash back he gave it to me so i got 2 100 dollar gift cards so i waited cuz it was night and just opened it right now so i payed 125 dollars wort of uc but instead i got 0 and when i check my gift card it said 73 dollars and 53 cents

meager turret
#

İ must sene you photo

vague flame
#

i checked if it was invisble by a glitch and opened a crate but i said no uc left

meager turret
#

Send*

vague flame
#

i never took i pic i am a dumass i was just so concerned

#

about getting it back

vagrant onyx
#

@vague flame you bought UC but you didn’t receive them to your account ?

vague flame
#

ỳeah

meager turret
#

Thats my account

#

Nick changed

#

He is stealed

vague flame
#

wow nice artic witch set how much u spend to get it @meager turret

#

noo howd it get stolem?

vagrant onyx
#

@vague flame before i guide you ( you need to have the purchase receipt for it

vague flame
#

ok

#

idk how to get it

vagrant onyx
#

@vague flame you will receive it on the mail that you purchase UC

#

Might take 3 to 5 days ( depend )

vague flame
#

this was what that fekin thing said

vagrant onyx
#

@vague flame hold on i will send it

meager turret
#

Hiamciklar my name

#

But he is steal my account and change nick

#

Facebook account was closed.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @meager turret:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

vagrant onyx
#

Refer to pinned message why your account got hacked

meager turret
#

İ dont know

#

Who why steal my account

#

He is steal my facebook account

#

İ playing pubg with facebook

molten hazel
#

How to solve internet problrms i am getting ban bcs of it

vagrant onyx
#

@vague flame you need to contact customer service

storm flumeBOT
#

Please refer to subpoint #5.3 in #faq for further information, @vague flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

meager turret
vagrant onyx
#

If you wana know how to do it dm me @vague flame

meager turret
#

My account fc closed today

vagrant onyx
#

@meager turret your account is disabled

meager turret
#

Yeah

vagrant onyx
#

Please head over here

meager turret
#

Hacker was disabled

vagrant onyx
meager turret
#

:'(

#

Try again ör quit

vagrant onyx
#

@meager turret use the link i send you and please in english i dont understand

meager turret
#

Okey sorry

vagrant onyx
#

You can switch to english

#

On facebook

meager turret
#

İ know but wont

vagrant onyx
#

@meager turret ok

mellow nymph
#

Hey bro

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @mellow nymph. Remember to read through #faq before asking questions in the support channels.

meager turret
#

Thank you so much

#

For your help

vagrant onyx
#

@meager turret ok you are welcome

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

meager turret
#

Türk bir moderatör bulunur mu

#

Acaba bilen var mı

#

Sorry but there is here turkish support?

vagrant onyx
polar marshBOT
#

@mellow nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mint hinge
#

@lime juniper WHERE IS FAB UPDATE?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @mint hinge. Once we do, we will publish further information in #news.

night cloak
#

Hi help me

storm flumeBOT
#

Please refer to subpoint #2.12 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

shy night
polar marshBOT
#

@shy night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawny gyro
#

i cant find emulator support

night cloak
#

Thank you !

tawny gyro
#

🇪 -cant log in to facebook account

#

Thanks Bro

olive laurel
#

@tawny gyro assign yourself emulator role in #613267301243944960 .
@night cloak how? plz provide some tips...we couldnt find any metrod to do so

#

method*

#

okay

#

@night cloak yes bro, have seen that, but how do i assing the role for my id? i couldnt find anyway to react as its being advised :(

Assign yourself the <@&504983517831364610> role by reacting to 🇪 in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @olive laurel.
@storm flume

polar marshBOT
#

@tranquil moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

snow pollen
#

D

olive laurel
#

thanks a lot bro

#

got it now

vital sluice
#

All good?

hexed forum
#

@olive laurel

wooden hemlock
#

I was logged in to my friends acc (Facebook) and when I want to go back to my acc, there no option for me to change to different Facebook acc

olive laurel
#

All good?
@vital sluice yeashhh....feeling greats! Thanks a lot!!

vital sluice
#

Cheers!

olive laurel
#

😇

vital sluice
#

You log out and enter your Facebook details, @wooden hemlock. If you have linked an account with your Facebook, it should load when you do that.

eternal arrow
#

Hello I Have Doubt...
It Is Clearly Written In India Bonus Challenge That Rewards Will Be Refreshed Every Week... And Week Starts At Monday... And Today Is Monday Why Rewards Arent Refreshed??

wooden hemlock
#

It’s shown this @vital sluice

vital sluice
#

Log out via Facebook app/browser first, @wooden hemlock.

#

And then try again. If that doesn't help you can try repairing/clearing data of the game and logging in.

polar marshBOT
#

@meager turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eternal arrow
#

@vital sluice Reply My Question..

vital sluice
#

Let me check in-game, @eternal arrow. One minute.

eternal arrow
#

@vital sluice k

wooden hemlock
#

@vital sluice thank for your help! I nearly delete the game and redownload LoL

vital sluice
eternal arrow
#

@vital sluice Thank You So Much.... I Thought Weekly Means From Start Monday 😅

vital sluice
#

Anytime, @wooden hemlock!

#

No worries, @eternal arrow.

#

Thank you for reporting, @night cloak. It's deleted now. Do use #discord for such reports next time please.

halcyon knot
#

I've got some queries regarding usage of Phoenix OS. any moderator who can guide?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @halcyon knot.

vital sluice
#

We only recommend using Gameloop btw.

halcyon knot
#

@vital sluice I don't get stable FPS on Gameloop. I've used it for years

vital sluice
midnight finch
#

where is the emulator-support

vital sluice
obtuse forge
#

I have been playing TDM quite a lot recently and for some reason the progress of this mission stopped. It won't get increased no matter how many matches I play. It's simply stuck at 193. I tried using repair routine, which didn't solve the issue. I deleted and reinstalled the game and it's still not fixed. Has anybody faced this before? What was your solution?

vagrant onyx
#

@obtuse forge try this

wait till tomorrow when refresh
log out from your acc

press repair and only mark Rest all settings

log in using guest play 1 evo ground

now log your main acc and play evoground and see if its counted

( this solution worked for some user )

obtuse forge
#

Thanks will try, hopefully it'd work

vagrant onyx
#

Your welcome

grim chasm
#

hello

crystal zenith
#

when is the update ?

grim chasm
#

i cant log in game with facebook account

#

why?

weary abyss
#

@latent matrix ahaa, i got it now thanks

grim chasm
#

guys' i have a problem i cant log in my account facebook in game

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @crystal zenith. Once we do, we will publish further information in #news.

bold siren
#

What does it say when you try to, @grim chasm?

grim chasm
#

just loading

#

long loading

#

and not enter

distant tartan
#

Hello

#

i have problem with my account and want talk with someone of the support!

grim chasm
#

this problem with all my friends

#

pleas any one tell me what can i do

#

?

#

hello

#

no answer

distant tartan
#

@bold siren i have problem with my account and want talk with someone of the support!

storm flumeBOT
#

Please refer to subpoint #5.3 in #faq for further information, @distant tartan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx
#

@distant tartan if you need additional help let us know

grim chasm
#

@vagrant onyx i have big problem here

#

i cant log in with my facebook account

vagrant onyx
#

@grim chasm you using emulator to log in on facebook

grim chasm
#

yes

#

gameloop

vagrant onyx
#

Its knowing is issue and its will be fixed soon

warm breach
#

Any admin here...? Need urgent help please?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @grim chasm.

vagrant onyx
#

@warm breach yes what is it ?

warm breach
#

Hello there....

On Feb 11 around 6:30PM India Time, ..we were trying to delete inactive users from friend list(from her id)...but due too slow internet, we mistapped on the wrong one and ended up deleting the wrong person... We had more than 6000+ synergy points....and were playing together since season 2...

We are couples in real life...and this issue about removing the wrong
person from synergy is so disheartening to see....please...please... do
revert back the changes....

We met through PUBG and since then we've been playing together..
We got really really sad...after this happened.. because this thing matters a lot to us.. so please sir...help us and fix this issue for us 🥺

Her name is- FírêbRëd (id: 5168005151 )
My name is- RyukayneYT (id: 510313708 )

Please...please can you revert back the changes and fix it back like how it was...please

If you want more information or explanation from both of us...then please
tell us....we're here to answer everything ...just please fix it for us...🥺

I also attached a screenshot as a proof...its an old one...if you need more as proof..then ask me or her...

Please fix it as soon as possible..😭

Thank you..

#

How to attach screenshot ? I also contacted support in-game but no one came for help

grim chasm
#

this channel not working

#

@vagrant onyx this channel not working

vagrant onyx
#

@grim chasm i did guide you

#

Its working

#

Follow the bot message

grim chasm
warm breach
#

Any help please? @vagrant onyx

hollow vale
#

Why I and my friends are not able to login via Facebook accounts ? Is there any maintenance or servers breakdowns ?

vagrant onyx
#

@warm breach i got your message

#

@hollow vale hey its issue please wait till its solved

warm breach
#

Can you pass on to someone superior? Please... please help 🥺 @vagrant onyx

vagrant onyx
#

@warm breach yes

grim chasm
#

@vagrant onyx now i think my problem is general 😄

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hollow vale.

hollow vale
#

@vagrant onyx

Can you tell me how much time I would wait, sorry for asking again

vagrant onyx
warm breach
#

@hollow vale i was also not able to login...but clearing data of app fixed it for me

#

@vagrant onyx ...thank you so much...may i know when can i expect resolution please? :(

hollow vale
#

@warm breach
I have reinstalled my windows and emulator but error is the same

vagrant onyx
#

@hollow vale do not anything

#

@hollow vale @grim chasm @warm breach

#

I all ready told you

warm breach
#

@hollow vale i was it on my android phone...so clearing data worked for me buddy..or if you linked another account..like google Play/twitter then...it works

vagrant onyx
#

facebook log in are bugged in emulator

#

Wait till its get fixed

hollow vale
#

@warm breach
Yeah agreed, it is fine on mobile phone but bugged on emulator as Yore Safe YT already told

polar marshBOT
#

@distant tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim chasm
#

guys this my problem

#

not entry

dry matrix
#

facebook log in are bugged in emulator
@grim chasm

grim chasm
#

How is that and he dates in this screen always

#

No login to the game

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @grim chasm.

vague flame
#

ok

storm flumeBOT
#

This is a known issue with emulator currently. Unfortunately, we don't know what the cause is. Due to world events(a certain outbreak in China), the emulator devs have been unavailable recently. They should be returning soon™ and will be able to look into it at that time.

little python
#

Did the emulator servers stop?

night cloak
#

Nope.

#

Read the previous message, if you are having troubles with login, @little python.

#

Can we get some of these sets released again, they drop in pieces here and there but would be nice to be able to finish these missing achievements

tight violet
#

i cant login from fb

night cloak
#

@night cloak These are limited time event outfits. These will come back as you mentioned - drop in pieces here and there.

grim shuttle
#

My gyroscope keepa getting inverted.. it is so annoying

night cloak
#

@tight violet GameLoop?

tight violet
#

yessss

#

what is the problem??

grim shuttle
#

Will the developers ever fix the gyroscope being imverted bug...

night cloak
#

@tight violet The devs will fix the issues by tomorrow as they are unavailable for the new virus.

grim shuttle
#

It's been there for months

night cloak
#

@grim shuttle What device you have and did you record the screen using a secondary phone?

cobalt creek
#

I have lost my pubg account please help me?

tight violet
#

so no play today:( ??

grim shuttle
#

I have poco f1... And apparently i found video of a guy having same problem on Youtube

night cloak
#

@tight violet Unfortunately, no.

#

@night cloak ok 👌 haven’t seen full sets drop would be nice if they can be added again somewhere

#

Thanks

#

@grim shuttle Can you share your problem, as well as a link to the video in #old?

tight violet
#

i saw some people playing and nw they r liv eon fb and youtube

night cloak
#

@tight violet If you didn't log out, you can still play.

tight violet
#

ohhh okay thank u ❤️

vague flame
#

ok

sturdy aurora
#

Hi 👋 spend 29800 UC to get the new Adorable Mouse Set but I didn’t get it why is that ? Do i have to pay more money to get it and its not legendary set it’s epic so that chance to get it its high so please help me

night cloak
#

29 thousand?!? No way, epic has a way lower chance then that @sturdy aurora it's either the chances aren't on your side or it's glitched. Try restarting the app, clearing cache and restart device

sturdy aurora
#

I got the Adorable Mouse Headgear so many time and the helmets

#

I did didn’t work

#

You want prove of that im saying

night cloak
#

Woah

#

@sturdy aurora It is a legendary item and legendary item has 1.5% odd. So, after spending around 2000UC, you will get a legendary item. Since, it is not the only legendary item in the crate, chances are you will get duplicates. But after spending 29K on it, you should have gotten the item - unless it's just a bad luck.

sturdy aurora
night cloak
#

@sturdy aurora We don't need proof.

#

It's okay.

sturdy aurora
#

What should i so now I already spend half my salary

#

And the creat will be gone in 8 days

#

29k to get one item and I didn’t get it you should send it to me as gift

storm flumeBOT
#

The thing you should remember about crates is that they are a lottery in all but name. The same is true of other lootboxes/summons/etc in other games too.

sturdy aurora
#

Ok i now but 29k even if i have 0 luck

#

But the helmet and the head dropped so many times

#

Please help me 😭

storm flumeBOT
#

Lotteries don't have a "guaranteed prize if you spend at least x amount".

sturdy aurora
#

What should i do now ?

#

Give me the item as a gift please

#

Or put a price on it and i will try to buy it

#

Take the conis from me and give me the set

warm breach
#

@somber solstice
Hello there....

On Feb 10 around 6:30PM India Time, ..we were trying to delete inactive users from friend list(from her id)...but due too slow internet, we mistapped on the wrong one and ended up deleting the wrong person... We had more than 6000+ synergy points....and were playing together since season 2...

We are couples in real life...and this issue about removing the wrong
person from synergy is so disheartening to see....please...please... do
revert back the changes....

We met through PUBG and since then we've been playing together..
We got really really sad...after this happened.. because this thing matters a lot to us.. so please sir...help us and fix this issue for us 🥺

Her name is- FírêbRëd (id: 5168005151 )
My name is- RyukayneYT (id: 510313708 )

Please...please can you revert back the changes and fix it back like how it was...please

If you want more information or explanation from both of us...then please
tell us....we're here to answer everything ...just please fix it for us...🥺

I also attached a screenshot as a proof...its an old one...if you need more as proof..then ask me or her...

Please fix it as soon as possible..😭

Thank you..

sturdy aurora
#

I already spend alot of money on the lucky spin

storm flumeBOT
#
  1. We can't. We simply do not have the ability to gift it at all.
  2. If we could, we still wouldn't. Because that would mean we'd have to do this favor for everyone, and that is not sustainable.
  3. Feel free to submit a suggestion to the developers for adding individual crate items for sale at a fixed price... I can't guarantee that they will do it, though.
somber solstice
#

@warm breach unfortunately, the Discord staff are not part of Tencent, we have no access to player data.

sturdy aurora
#

How i suggests to the developers?

warm breach
#

So only way is to mail to pubgmobile_cs or in-game chat?

somber solstice
#

@warm breach sadly yes. And I can't guarantee that they will do it.

warm breach
#

@somber solstice ok thanks for helping out

sturdy aurora
#

Do they have live chat ?

storm flumeBOT
#

@sturdy aurora There's #old and ingame support system. For sending suggestions. Be advised that the developers don't individually respond in #old, but they do look in periodically.

sturdy aurora
#

If i send them my problem

#

Do you think they would help

#

😭

storm flumeBOT
#

I can't guarantee that. As mentioned already, crates are a lottery.

sturdy aurora
#

I will speak to them and see

night cloak
#

Hi. Can a kid under 18 play in pmco?

#

@warm wren

vernal quarry
#

Hello , i have a problem , who can help me ?🤷🏼‍♂️

#

@night cloak

night cloak
#

Yes?

vernal quarry
#

I have a friend that have the account on Vietnam region and he can’t change it to Europe

#

Is that a problem for pmco ?

hexed holly
night cloak
#

@vernal quarry Players who are in Vietnamese version cannot play PMCO now. They will be able to play at a later date.

hexed holly
night cloak
#

@night cloak about my question?

vernal quarry
#

And is nothing we can do to fix His account back to Europe ?

night cloak
#

@hexed holly Please write in #old, seems like a bug.

#

@vernal quarry Unfortunately, no.

vernal quarry
#

I must change that player then 😑

solemn yacht
#

can i buy more then one room card instead of one

night cloak
#

@night cloak 16 and above can play PMCO with their parent's consent.

#

@solemn yacht You can purchase room cards from both clan shop and store page. Should be enough for a day.

solemn yacht
#

i stream a few room games so thats not enough

night cloak
#

@solemn yacht buy one for 7 days 🙏

solemn yacht
#

if i log of ill the timer stop or continue

night cloak
#

Unfortunately, those are the only ones you can purchase and you can get those 3 and 7 days cards from Royale Pass as well.

vernal quarry
#

@night cloak omfg did you head is ok? Is not blowing up yet with all this stupid questions ? 😂😂😂

#

I’m here for like 10 min and is been 20 stupid questions still Now 😑😂 you are doing a really great job

night cloak
#

@solemn yacht If you log out while the match has started, they match will continue. If you log out before starting the match, everyone will be removed from the room.

#

@vernal quarry haha, it's good, happy to help.

vernal quarry
#

That’s nice from you 🤩

solemn yacht
#

i mean after they leave and i leave will it continue

night cloak
#

@solemn yacht Not if everyone including you leaves.

solemn yacht
#

for the timer of the room i mean

night cloak
#

Yeah, same.

solemn yacht
#

huh

vernal quarry
#

Thank you very much for you time and for helping me , i appriciate that 🙏 all the respect 🧤

solemn yacht
#

so timer will continue even if i leave or no

night cloak
#

@vernal quarry You are welcome, have a nice day!

#

@solemn yacht It won't continue if you leave.

solemn yacht
#

good... good to know

vernal quarry
#

@night cloak You too , have a good morning 🤷🏼‍♂️😂 i really need a good day because i have 2 exams today 😑

solemn yacht
#

also we be nice if the spectator can have 3 people instead of 2

#

just for me to stream pubg mobile i had to get a overkill pc and a elgato to hook to my phone to share screen and audio everyone had fun

#

um my 3 day room card is gone i thought it stayed until timer was gone when im done using it

whole yoke
#

I have a question how do u necessarily rank up in matches

cosmic gazelle
#

The matching time in Vikendi,Miramar(Asia) is 1 minute 5 minutes and when I get matched, the lobby is indo and my ping will be 100+.
If I play Erangle then I find hackers in every game.
System is so messed up.
If pubg cant do anything then at least dont Match us with gold and platinum hackers.
Im in crown

whole yoke
#

So there’s pretty much no way for me to rank up passed platinum

night cloak
#

@whole yoke You rank up by killing and surviving.

whole yoke
#

@night cloak ok and when I do that why does it rank me down.

#

?

night cloak
#

@whole yoke Maybe you are dying early.

whole yoke
#

Mmm just won a match just a sec again 14 kills in platinum V

#

Brought me down to platinum 4

snow forge
rotund marlin
#

Help my phone was off when i was in a lobby waiting for match to start and then when i came back it said i was still in the game but it would not let me rejoin it

#

Im gona loose 40 for this bs

night cloak
#

@snow forge It will be fixed in coming days.

#

@rotund marlin You can rejoin within 5 minutes. What is it showing?

rotund marlin
#

Nothing, it does not give me an option to rejoin the match

night cloak
#

@whole yoke Platinum 4 > Platinum 5.

rotund marlin
#

I closed my phone with pubg open then i opened my phone and it restarted and didnt give me the option

snow forge
#

@night cloak Thank you😃

night cloak
#

@rotund marlin That's weird. maybe you have missed the notification.

rotund marlin
#

No i didnt, i am sure

night cloak
#

Welp, if you got disconnected (phone turned off) while playing, the points will not be reduced, @rotund marlin.

neat turret
#

Since there's no official PUBGM rules, nor is there a button for teaming in the report menu in the app, is teaming legal? It's not mentioned in the terms at all, where modding is.

fallen anvil
#

Fix the points rankings. For the win with 10+ kills im getting only 10 points. Fix this bulllshit.

neat turret
#

Working as intended. It's Elo, if you have a high rank you earn less points.

whole yoke
#

@night cloak that doesn’t answer my question but thanks for the little bit help anyway

night cloak
#

Since there's no official PUBGM rules, nor is there a button for teaming in the report menu in the app, is teaming legal? It's not mentioned in the terms at all, where modding is.Since there's no official PUBGM rules, nor is there a button for teaming in the report menu in the app, is teaming legal? It's not mentioned in the terms at all, where modding is. @lime juniper

neat turret
#

Platinum 4 is a higher rank than platinum 5, so you're moving up the ranks @whole yoke Once you get to platinum 1 you can then advance to Diamond 5.

whole yoke
#

@neat turret Don’t u fine that a little weird. Thanks tho dude for giving me a broad text of what to do

neat turret
#

Numbering scheme is probably based on the 1st place is better than 5th place philosophy, but yeah, a little weird

whole yoke
#

And once I’m on platinum 1 how would I rank up

#

Any suggestions

neat turret
#

Just by performing well in matches. You don't need to do anything special, just play @whole yoke

whole yoke
#

Ok thanks

night cloak
#

Can anyone help me link my google account to my Facebook linked pubg?

#

<@&639889499718942720>

storm flumeBOT
#

Please refer to subpoint 2.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neat turret
#

Since there's no official PUBGM rules of conduct, nor is there a button for teaming in the report menu in the app, isn't teaming legal? It's not mentioned in the EULA at all, where modding(ESP, aimbot, etc) is.
@storm willow

night cloak
#

<@&639889499718942720> it's not a guest account it's a Facebook linked account

storm willow
#

@neat turret you can report them In-game

night cloak
#

It's greifing @neat turret

storm willow
#

@night cloak stop tagging community team

night cloak
#

Ok sorry

#

Do you know how to help me? @storm willow