Here you won't get support regarding Facebook, if your account has been hacked head to Facebook Support Center.
#questions
cinder seal
grave wedge
valid wharf
@storm willowyeah
grave wedge
um whut?
I restarted but how do I get thoe points back?
#2 but didn't got any points
cinder seal
I believe it's a glitch, sadly there's no way to get your points back from that particular game. I suggest you keep playing and win again!
grave wedge
;___;
blazing saddle
@grave wedge Were you AFK or idle during the game?
cinder seal
You can still try to report your issue to support center, but I don't think you'll even get your points back
grave wedge
nope
blazing saddle
The game probably detected inactivity and did not give the points. This was changed in 0.13.5 update to maintain fairness of the game and stop idlers from getting points unfairly, @grave wedge.
The only thing you can do now is make an appeal to the in-game support.
surreal portal
HELLO
cinder seal
@surreal portal what's your issue?
surreal portal
can you explain me the point system in shanhok top 1000 in fpp
blazing saddle
@cinder seal Kindly read the support guidelines in the pinned message.
@surreal portal What do you mean by top 1000 fpp in shanhok ?
surreal portal
top 1000 rank in fpp mode
blazing saddle
What about it? What do you want to know?
surreal portal
how to get better point ? with or without kill
blazing saddle
Kill ratings contribute more to the Total points than the survival ratings.
signal temple
Hello
surreal portal
some time i get 17+ with 2or3 kills. some time got only 5-6 plus with 10+ kills
in crown 2 top 1000 in server
signal temple
How to join esport pro, i would like to registre my team or region
surreal portal
position same
blazing saddle
@surreal portal The exact algorithm is unknown but it also depends on the tier of people you kill.
empty heron
@cinder seal you do realize that by unlinking the account from facebook means you're losing the account 🗿
cinder seal
That's what he asked
cosmic gazelle
Im reporting players and they're getting banned but my achievement is still not completed
blazing saddle
The achievement will count only if you get an in-game mail about it, @cosmic gazelle. Check the ban-pan option in the lobby and see if the reported accounts are listed there.
cosmic gazelle
@blazing saddle nobody is there,in morning I saw 2 people but they're gone now.
I've been reporting players from so many days and not getting any notice
Just now I reported a guy and he got banned but I didn't receive the report
blazing saddle
It counts only if you get an in-game mail about it.
cosmic gazelle
So why Im not getting the mail
blazing saddle
There are thousands of people reporting users and thousands of cheaters getting suspended everyday. It takes some time before it is reflected and the mails are sent out. Kindly be patient.
surreal portal
is the point system some how connected with blue zone ?
blazing saddle
No
surreal portal
some guys said that if i got blue zone damage then point might be reduce. is it true ?
polar marshBOT
@hexed vale:
glossy sable
Well, that was fast.
blazing saddle
It is connected to survival rating, kill rating, tier of players killed, overall game performance which—includes but is not limited to—teammates revived, amount healed etc. @surreal portal
surreal portal
okay thank you
hexed vale
@polar marsh
My friend's id was hacked.
blazing saddle
@hexed vale Kindly contact the Social media support or the in-game support for account hack related issues.
hexed vale
@blazing saddle like!
blazing saddle
@hexed vale Does your friend still have access to the game account?
blazing saddle
And there was no backup login method?
A secondary social media account connected to the game account, perhaps?
blazing saddle
Kindly contact the in-game support regarding it, then.
hexed vale
I already do that
blazing saddle
Then, waiting for their response is your only option. We do not provide support related to issues like these here.
hexed vale
Ok
polar marshBOT
@viral hornet:
onyx briar
do they stop you from moving when you kill ur teammates?
is that feature still in game
vital sluice
If you killed your teammate, they will have an option to report you for team killing and an option to disallow you from taking the loot from their loot box.
onyx briar
@vital sluice dont we use to have a feature when you limit their movement?
vital sluice
I don't think we had that feature to lock their movement, @onyx briar.
onyx briar
yes we used to have that like the chinese ver, my friend killed someone and they limit his movement
but it was only 1 time tho cuz we dun kill teammates that often
vital sluice
We don't have that in the global version however.
blazing saddle
Use #emulator-support, @night cloak.
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
night cloak
NOne in emulator suppourt
night cloak
ITs been 2Hours i am fixing the problems of my emulator
Wait i will tell you shortly
This is the problem
vital sluice
You will have to be patient in #emulator-support for someone to assist you since we are not experienced with emulators.
night cloak
OKay.. Thankyou\
dense mirage
@vital sluice
I have a question, and i'm trying to be calm, can i talk to you in private?
vital sluice
Yes sure, @dense mirage.
jade depot
can my emu acc transfer to mobile?
oblique summit
??
blazing saddle
@oblique summit You want to play on mobile device, right?
night cloak
Well Trying to stay calm for a while..
vital sluice
If you have used Facebook/Twitter or any other login option on gameloop, use the same on login credentials on mobile to play with the same account, @jade depot.
jade depot
why it create new acc?
vital sluice
Did you check if you have linked the same Facebook account, @jade depot? It will only load your account on mobile if you have logged in with the same details you used on gameloop.
jade depot
yes
vital sluice
Have you used any other login method on gameloop?
jade depot
not yet
vital sluice
Link your PUBGm account that's on Gameloop with a twitter account and then use twitter login on mobile for the same account then, @jade depot.
jade depot
ok i will try
vital sluice
Twitter or Google Play.
jade depot
it didnt work
vital sluice
Did you already link your PUBGm account with Twitter on Gameloop?
vital sluice
Try clearing data of your game on Mobile and freshly login using Twitter on the Game app.
jade depot
im on ios
vital sluice
You can still clear the data of the game on iOS?
jade depot
uninstall
blazing saddle
No, clear game data via Repair Client option on iOS devices.
jade depot
routine repair?
blazing saddle
Routine repair clears game cache. If you want to clear complete data, you need to check all the options.
jade depot
is this why i cant?
storm willow
@jade depot that’s what I asked earlier in #emulator-support your account should be in Global version
if you login global version account details in korean version it will create new PUBG account
storm willow
Same applies to Japan as stated in you snap
night cloak
Hello
You Know about hacks there is lots of members whose selling online hacks for all.the servers you can't take action about them please take action fast about them because those are broken pubg mobile i have details of them
polar marshBOT
@distant zodiac:
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
vagrant onyx
@night cloak Tencent is doing there best to stop hacker
even vip hacker
potent jolt
polar marshBOT
@trail adder:
storm flumeBOT
Hello, @potent jolt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
potent jolt
vagrant onyx
@potent jolt follow the bot message
potent jolt
Okk sir @vagrant onyx
fair lava
Hi, I need help with my account. I have been in band for 10 years, and I have not used a hacker and have not played with a hacker.
dapper tide
Using vpn for create opening it was safe????
polar marshBOT
@fair lava:
vagrant onyx
@dapper tide using vpn is not recommended
dapper tide
Today i see youtubers use vpn for create opening
vagrant onyx
@dapper tide that refer to them
dapper tide
If i use vpn for create opeing it was safe????
rich slate
Hey guys .. I got ban 10 years and I didn’t use any cheating I play always clear without any mistake any one can help me here I pay alot in my account so please I need help
blazing saddle
We do not recommend VPN usage, @dapper tide.
Refer to this message:
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
night cloak
@vagrant onyx You do For Hackers . You don't do anything about who's selling hacks I see lot's of people on telegram whoes promoting hacks. What do you think about them please take action about these people
cunning cave
Hi
blazing saddle
@night cloak You can report those groups/channels to telegram support.
cunning cave
I was playing solo and they killed me two workers, a rising alliance that raises your rank, and this is nothing
blazing saddle
@cunning cave Kindly report it to the in-game customer support.
polar marshBOT
@ancient nymph:
ancient nymph
no not this .. this for korean
vital sluice
At higher ranks when you do die early, you will lose more points than usual and yes it might be 50 even, @fluid ore.
fluid ore
But I am at the star border
ancient nymph
the same account for global i lost all my skin
fluid ore
Is there tier protection for stars
blazing saddle
@ancient nymph For in-game item loss issues, contact the in-game customer support.
ancient nymph
how can contact him bro plz help me
vital sluice
You will have it once only till 5300, @fluid ore
storm flumeBOT
You can contact the customer service via the game settings, @ancient nymph. Refer to subpoint 5.3 in #faq for further instructions.
buoyant ocean
Lag fix? Pls frame rate dropping solution?
vital sluice
You might have triggered it once before, @fluid ore. It will protect only once.
buoyant ocean
Pls help pubgm lag and frame dropping? Solution
vital sluice
What device are you playing on, @buoyant ocean?
buoyant ocean
Oppo a3s @vital sluice
vital sluice
4gb ram?
buoyant ocean
@vital sluice3gb ram
vital sluice
It's not the best specs but you can try these and check if it is any useful, @buoyant ocean : https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490
buoyant ocean
@vital sluice sir if I put low graphics then It will affect on damage problem? The damage will become low or high?
vital sluice
The graphics will have no impact on the damage in-game, @buoyant ocean.
buoyant ocean
Thanks sir for your help @vital sluice
vital sluice
Anytime, @buoyant ocean!
buoyant ocean
From which website I can buy Pubg guns skins? Can anyone help
oblique summit
Mine is 8 ram
polar marshBOT
@wise tinsel:
tender kiln
These player are teaming up in solo
pseudo bear
Hello Is there an official website from PUBG MOBILE to ship UC alternative to other payment methods because I do not trust the sites that I post on YOUTUBE
storm flumeBOT
Hello, @tender kiln!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
vagrant onyx
@pseudo bear yes
pseudo bear
@vagrant onyx Thank you
vague sigil
So i am gonna delete pubgm and reinstall it for a new guest linked account. will my linked accounts stay? Or will they just reset everything
eternal quiver
devout geode
By deleting the game, you will delete guest account from your device, @vague sigil. But after that you will be able to get back deleted guest account.
vague sigil
@devout geode so like does my facebook account save
devout geode
By linking social media you are saving your account.
devout geode
You're welcome.
blazing saddle
The wise old turtle speaks the truth.
vague sigil
How do i delete my facebook on ios
Can someone give me a tutorial
Cant find good ones on youtube
vague sigil
i dont even have facebook
Im just resetting my whole account
And using my dads account
storm willow
Open App Store and install Facebook
If you want to delete an app long press and click x button
storm willow
If you are asking about unlinking account from Facebook you can’t
vague sigil
Like im trying to remove my old facebook pubgm account data to make a new one
dull mauve
I am tried of screen freezing in close range I want a solution
dull mauve
Do u guys reply
storm willow
@vague sigil that’s no possible, you can’t delete your account linked to Facebook
vague sigil
Ok
storm willow
@dull mauve does you device have enough free space? try to clearcache and restart device
nimble thistle
The hackrs are now going to play on smart gaga emu cuz gameloop is very safe now and next day first hack will be lanched on smart gaga for pubg mobail
storm flumeBOT
Hello, @nimble thistle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Hackers are everywhere please do something
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
pseudo bear
Why is the country of Syria not available on midasbuy? I could not ship the UC. Is there a solution to this problem, please?
storm willow
@pseudo bear use in app purchase if you can’t see your country in midasbuy. They may add in the future
cosmic gazelle
If someone is in the game, why if shows fhar that they're online, its so irritating
rustic sentinel
Please Fix this TDM glitch, this bug is happening only on wifi, it's fine on the data sim.
My pings are stable but i don't know why it's happening only on wifi
storm flumeBOT
Hello, @rustic sentinel!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
night cloak
If I get killed by my own teammates, does it affect my stats?
cosmic gazelle
And the sniper training sucks,no vehicle, zone shirnks and its too far most of the times.
Then why there's DMRs and Pistols in Sniper training, only snipers should be there
timber fractal
@storm willow they have told me that my demande has been denied
last reef
!rank
storm flumeBOT
This command is disabled in this channel, @last reef. Please execute the command in #481204134859505684 instead.
vagrant onyx
@haughty prairie update coming from 13 feb to 20
fading vigil
hay guys
dull mauve
When will the screen freezing in close range be fix I want solution for it
@mods pls reply
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @fading vigil. Remember to read through #faq before asking questions in the support channels.
Hello, @dull mauve!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
vagrant onyx
Read the bot message
marsh prairie
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @marsh prairie.
haughty prairie
@vagrant onyx but I heard that’s the new update shall come on 12th feb
devout geode
If you heard it from someone, it does not mean you can fully trust him/her, because there is no official information about release the update, @haughty prairie.
haughty prairie
@devout geode @storm willow that’s why I came here to ask!!
storm willow
@marsh prairie self assign emulator role from #613267301243944960 and get help from #emulator-support
@haughty prairie no one here knows about that
haughty prairie
Okay
red dawn
hi
my FB account is disable over 2 weeks , i have talked with FB to enable my account but they dont want enable it , so plz i need to unlink my FB from my pubg aacount
axxount id is 5195543904
timber fractal
@storm willow what dhould i do
storm willow
@red dawn contact ingame support and explain the issue
timber fractal
They say my demande is denied
red dawn
@storm willow no solution from them
storm willow
@timber fractal @red dawn Customer Support is the only option if they can’t no one can. Try mailing the issue to PUBGMOBILE_CS@tencentgames.com
red dawn
@storm willow well i aslo mail them twice , i mail them something and they replay me something else ( purchase ) , i didnt mention in my mail anything about purchase to replay me something on purchase :(
storm willow
Do you have screenshot ?
red dawn
@storm willow i can take it right now if i want
storm willow
Post here please
blazing saddle
@red dawn Do you still have access to the game account?
red dawn
@blazing saddle y FB account no not anymore
blazing saddle
Do you have any other account linked the to game? Maybe Twitter or Google Play?
red dawn
@blazing saddle yes i have google
blazing saddle
Have you tried contacting Facebook support regarding your disabled account, @red dawn?
red dawn
@blazing saddle yes i did many times , and i have upload everything they need , but they didnt help me at all
blazing saddle
Then, you just have to stick to Google login. It is not possible to unlink accounts.
red dawn
first conecting on one account is not safe for my account , i have spend too much money on my account since s3 plus upgrading 5 weapon in the lab ( full upgrade ) , second thing my FB freind is gone now , i need to return them via twitter
blazing saddle
There is nothing you can do about it. If you Facebook is disabled it is an issue directly related to your Facebook account and not the game account. The game does not provide an option of unlinking social media accounts and only a maximum of two social media accounts are linked to the game.
polar marshBOT
@night cloak:
red dawn
@blazing saddle ok but there must be some help from u guys , what will happen if i didnt link my account with other social media account ? or my second social media account also get susbended ? there must be some help guys, its just unlink account , its not something big
blazing saddle
Social media account security is your own responsibility, @red dawn.
polar marshBOT
@red dawn:
blazing saddle
@red dawn That is really something an ignorant person would say. You should always read the ToS, may it be a social media platform or any game. This way you can avoid getting into unnecessary trouble.
red dawn
@blazing saddle english is not my best so we dont read , now just help me to unlink my account , just this time
blazing saddle
It is not possible. The game does not allow users to unlink accounts due to security reasons.
red dawn
ok send this msg to who is responsible , tell him plz make in next update option that player can change there social media accounts at least one time , or they can link there account for three social media accounts , thx for ur conversation 🌷
three accounts*
red dawn
ok thx @blazing saddle
cunning cave
This is an alliance that violates the rules of the game.
This is an alliance that violates the rules of the game. He using hack
blazing saddle
Kindly report it to the in-game customer support, @cunning cave.
night cloak
Hie everyone
blazing saddle
Hello, @night cloak. Do you require any assistance?
polar marshBOT
@night cloak:
meager moss
jeez when u done heal take by put the fcn gun
HOW hard is that to DO!
I swear these devs sit and don’t do anything
Just add clothes and more useless junk modes
night cloak
@vagrant onyx what do you need for my concern?
meager moss
this game is so garbage
Like for once!!! FIX THE game!!!!
Just sitting there and hosting tournaments for millions of dollars with a game that requires the most development! Like jeez fix these bugs and stop adding useless evoground and clothes
and if these retrds fix anything well, more and more bugs come
They fix something on the gun damages, but sound is somehow messed up. like what!!! how does sound affect gun damage!?!?
legit so many devs and nothing being done every month or 2 they fix 5-10 bugs probably if lucky and add useless modes but everyday new stuff is being added to shop
meager moss
No
blazing saddle
Then, this is not the intended place for such feedbacks, @meager moss.
meager moss
waw 5 fckn hrs to complain anout something woo
no wonder they say they ain’t getting feedback
blazing saddle
You can edit the message and add the relevant points.
blazing saddle
@median flint What platform are you using? (Android/iOS)?
blazing saddle
How many days has it been since you got the said reply from the in-game support, @median flint?
median flint
@blazing saddle like a week
blazing saddle
Have you contacted Google support regarding the issue?
median flint
@blazing saddle yes
The problem in account
I tried to purchase on my friend account
Its done
Normally
blazing saddle
@median flint Try contacting the in-game support once again regarding the issue. Meanwhile, feel free to make purchases via:
median flint
@blazing saddle i cant purchase from the website in my region
So i ll contact them once again
blazing saddle
Yes.
median flint
Ok thank you
weak quail
@blazing saddleA possible special is very necessary
blazing saddle
Regarding, @weak quail?
weak quail
@blazing saddleCheck my message
blazing saddle
?
weak quail
@blazing saddleTake a look at your private
ember garnet
Can someone please link me the google doc to report people? Got a lot of teaming in NA FPP Duo’s to report and have lots of videos to back it up (not killing each other final circles and dancing instead, four in a car, etc)
blazing saddle
Issues related to teaming up should be reported to the in-game support, @ember garnet.
ember garnet
Right, but the in game support doesn’t detect them teaming (already reported in game but know nothing will come of it since i don’t think they had a real hack like aimbot). I need the google doc for that @blazing saddle. I had a copy saved somewhere, just can’t find it right now.
blazing saddle
The google doc is only for reporting players who are cheating by usage of 3rd party tools.
You can report them to the in-game support with the necessary details like player IDs, date and time of the match along with the video/image proofs. That should be enough for them to take the necessary actions, @ember garnet.
night cloak
I would be interested to know whether it is possible to transfer clothes skins etc. to another account?
sick shale
It's not possible
polar marshBOT
@night cloak:
night cloak
Unfortunately if it is in your inventory there is no way to transfer clothes, skins or any cosmetics that you currently owned however,you may gift cosmetics In shop for UC. @night cloak
iron ridge
I message got instantly deleted the second it posted....it contained no curse words.
But it was a lengthy complaint and report.
vagrant onyx
@iron ridge what the issue
and has its been fixed ?
solid island
iron ridge
Server error cause kick to log in then it loads into player lobby without me pressing anything then I get constant request timed out messages. Plus for 3 games straight I lagged in squad lobby then loaded under water then was kicked because of sever error to login page n repeat..
No it hasnt been fixed, it's been happening for a week 7/10 times I log on.
vagrant onyx
@solid island have you log in on mobile version
solid island
Yas because im donate on phone
vagrant onyx
@solid island that might causes the error
iron ridge
@vagrant onyx sorry I thought I attd you
solid island
And what can make now
Sory for my bad english... bit in donate to much last month ...
vagrant onyx
@solid island you might break the game rule
( and please make sure your game loop is on the newest version )
solid island
To much to 3000€ for one avatar and glacial...
vagrant onyx
@solid island also
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @solid island.
iron ridge
@solid island save coupons n silver plus BP. It adds up n helps grow your inventory. I love saving up for cool skins n spins....although materials are my goal atm lol.
@vagrant onyx thank you for trying to help me though dude
vagrant onyx
@iron ridge your welcome
solid island
... and can't unfrozen my acount?
iron ridge
@vagrant onyx I have a question actually that I would like an answer to if you or an higher admin could help me with. It involves a finger rest adapter for an android phone. I know Tencent doesnt allow cheats or such gear, but since this one is supposed to help with battery conservation, keep battery and phone heat almost to nil and has finger togs to help rest your hand when idle to reduce soreness and chance of arthritis..
haughty cypress
you probably have some wrong going on in a different part of your life if you actually get arthritis
iron ridge
@haughty cypress are you speaking from experience or making a snarky comment??
Arthritis comes in many different forms, not just hands, but it was funny
haughty cypress
just stating it out there that if you were worried bout arthritis, finger rest adaptors isnt needed 
iron ridge
@haughty cypress if I'm worried about arthritis, then a finger rest adapter isnt needed....yeah I think I got what you mean.
iron basin
Please Make The Random Map Option Available In Future M Unable To Find Maps Other Than Erangle On My Region(On Emulator)
normal fulcrum
@iron basin Random is available. Just select all maps
iron basin
@normal fulcrum m not talking about that,it should make the selection of maps without taking the users will to play a map,similar to pubg pc where at sometimes only random selection is available, not a particular map
normal fulcrum
@iron basin When you select to play random maps, the server will connect you to the map which have most players. If there's not enough players on other maps, it will take some time to check if more players join or not or else it will connect you with the map with most players
iron basin
@normal fulcrum its always erangle for emulator players in india,and if get other map its always a indo-china lobby
normal fulcrum
You can give the report in #old that you're connecting to indo server on other maps
iron basin
I did once,no one reacted
@normal fulcrum even the matchmaking time for duos and solos on other maps are 2:05+,and its generally not an indian lobby
normal fulcrum
@iron basin As I said, it happens when there aren't many players. There's a possibility that emu players are not available in other maps. But this could be server issue too, that's why I asked you to report it in #old.
That channel is only to report bugs and provide feedbacks. No one will reply but your reports and/or feedbacks will be forwarded to improve the game
agile talon
hi guys how are u , I need help please
polar marshBOT
@agile talon:
verbal scaffold
Any ways I can make a contact to pubgm support?
storm willow
@verbal scaffold what’s your issue ? Please post your questions here
tepid chasm
How i can solve my ping issue me and my brother have the same phone use same wifi and my ping goes 250 and his stays at 20 how?
tame flax
night cloak
@night cloak Die as soon as you land
@normal fulcrum how long will it take
Like to derank
normal fulcrum
The sooner you die, the faster you derank. Turn off auto matching and get a nade suicide
tepid chasm
@tame flax i tried that too
wind idol
How to report players using Cheating outside the PUBG application, Using Wallhack
Give me Sugest or Information...
storm flumeBOT
Hello, @wind idol!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
tepid chasm
@polar marsh please solve my problem
wind idol
He, Tell me Get The Cheating From Thailand
@storm flume oke I will try
That's He Account, If you not Trust me, You can Invete he, And You Can see He Gameplay
Randked Ace Star 1
storm flumeBOT
Hello, @wind idol!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
storm willow
@zealous musk
zealous musk
Why they do that
storm willow
Wdym?
zealous musk
Looks like they are a bit dumb
blazing saddle
It is just the issue of the visual indicator. Keep an eye on your Weapon Level XP.
zealous musk
Ok
blazing saddle
Oops
zealous musk
Well they should get rid of it
blazing saddle
My bad
storm willow
Lol
zealous musk
It’s pissing me off to much
blazing saddle
@zealous musk Okay. Kindly forward your feedback in #old
@storm willow Drop it once more.. 😅
storm willow
@zealous musk there are two mode for convenience and as said above feel free to post in #old
storm flumeBOT
Hello, @glacial tartan!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
storm willow
Edit the message and add short description about the issue, that channel has slow mode
zealous musk
@storm willow well wat they need to do is fix all the bugs then bring updates and add a goddam Australian server bc I hate dieing
Ik
storm willow
@zealous musk #old is the best channel to tell your views/opinions to the developer:)
glacial tartan
!stop
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @glacial tartan. Remember to read through #faq before asking questions in the support channels.
cunning cave
He killed me in the game, he has full hack
storm flumeBOT
Hello, @cunning cave!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
Is erangel 2.0 coming in 0.17.0 update?
storm willow
No information about that yet
indigo token
is glider comming
peak raptor
Storm can you answer please in direct
humble meteor
Can you guys bring back infection mode?
night cloak
@peak raptor What's your issue?
peak raptor
My phone got formatted and I lost all the informations in my phone including google play account and I Forgot my email i just want my email
5709282451
This my id
Please help me
night cloak
@peak raptor Unfortunately, due to privacy, such information is never shared, even with the owner. If you have added a phone number to your google account or a recovery email, you can try these to recover your Google account from their recovery section.
peak raptor
I have 2 emails , so one of them is not verified from my phone
And that’s email who I play with
Please help me
I can bring all the evidence it’s my account
night cloak
We cannot do anything about it, other than encouraging you to try to remember the Google account address.
night cloak
You are welcome to create a new profile in game and use it to play, until your search is complete.
peak raptor
Please I have been reach a high level
I can lost everything
Can’t
Come on guys it’s my account
night cloak
Level doesn't matter, I hope you will reach even higher with the newer one.
peak raptor
It’s long journey come on
night cloak
Again, reminding you, such information is never shared. Saying please won't magically bring it for you.
storm willow
The issue is not related to PUBG, contact google and get your mail ID
peak raptor
Please guys try to speak to anyone please guys
night cloak
As @storm willow said, contact with Google Support, @peak raptor.
peak raptor
I tried for 2 days believe me to talk with them no one answer
Please guys just help me with this
storm willow
there is nothing we could do @peak raptor we have given you the best solution i.e contact Google support wait for their answer
peak raptor
Try your best on this
night cloak
Nobody can help from PUBGM, Try contacting Google Support. There is no need to spam here anymore, please move to #pubg-mobile.
peak raptor
You know google they will not answer me
Guys how I can reach the company
Help me with this
storm willow
Google support is the only option, please stop asking here. You can google googles office and reach there (since you asked ). My suggestion is to contact their customer service and get help
peak raptor
Are you working with tencent?
night cloak
Please #pubg-mobile.
peak raptor
It’s a really bad support service I’m really shocked
storm willow
It’s your mistake mate, not knowing the Mail ID.
night cloak
No support will share the email address with you, they can help you remember it by telling you to search. It's your own responsibility to know your mail address.
peak raptor
Yeah but every game has a way to recover your data
topaz relic
Can anyone help me out? ..
peak raptor
Except you guys I just asked for my email
topaz relic
Im having issues opening the Game with Wifi
My internet is Working fine
Just Pubgm won't open
It would get Stuck at Loading or Checking for updates
By luck Even if it opens ping Is 968😭
blazing saddle
@peak raptor Yes and the way to recover your data starts with contacting Google support and requesting them for your personal information. The game is not liable to provide such data due to security reasons.
@topaz relic Does this issue happen when you try to open the game on other networks?
topaz relic
Nope
peak raptor
I been trying for 2 days mr toroid
blazing saddle
Keep trying, then. The game support will never provide you personal information about your social media due to security reasons.
@topaz relic Then, it is your network issue. Kindly switch to another network.
storm willow
Did you try repair client?
blazing saddle
@topaz relic It is not an issue from the game client or the server side. Switch to another network or contact your Internet service provider.
peak raptor
That a shame man cuz it’s the only way to play with my account is you guys. My mail is not verified in google so I can’t do anything
topaz relic
Ok @blazing saddle
peak raptor
That’s why I came to you guys
blazing saddle
I'm sorry, @peak raptor. We do not have access to player data and the data you have been requesting for is not something even the in-game support can provide you with.
night cloak
@peak raptor Please avoid repeating questions, and move to #pubg-mobile.
brittle radish
plz tell me the update date of 0.17
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @brittle radish. Once we do, we will publish further information in #news.
polar marshBOT
@lofty briar:
sick shale
You can get one at level 10 from progress missions
harsh dock
Omg fix your game!!! Reporting glitches does nothing!!! I was just killed by someone WHO WAS IN A YOUTUBE WALL GLITCH!!! YOU COULDNT EVEN HEAR THE FOOTSTEP!!!!
storm willow
@night cloak get one from shop with UC
night cloak
No uc :/
You can get one at level 10 from progress missions
@sick shale That I already got
sick shale
Then as storm said buy it from shop with UC
storm willow
I think you can get Totally three name cards from progress mission
storm willow
Yup level up as get those
sick shale
And you can get it from crew challenge shop, if you don't spend UC
night cloak
If you can wait, the crew challenge is coming. Play in crew challenge and earn crew points to purchase name card from crew shop, @night cloak.
How I get in a crew
I am in no hurry I can wait
You can find the crew tab in the bottom right of the lobby screen. Tap on the arrow-like icon.
Can emulator players be in crew challenge?
No, it's for mobile players.
Oh oof
torpid creek
How can i get to taksim
grim rose
Hacker esp aimbot other options
torpid creek
@night cloak you don't know taksim?
night cloak
@torpid creek The best way is to take the tram to the last tram stop, which is Kabatas, and then get the metro connector up to Taksim Square.
But, please more off topic goes to #chat.
storm flumeBOT
Hello, @grim rose!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
torpid creek
@night cloak okay taksim
autumn hull
Can anyone tell me when we'll be able to see Ultra HD graphics in the game??
sick shale
autumn hull
@sick shale Thanks
queen grove
Hey... My friend's facebook account is hacked and he currently can't use it. But somebody else is using his pubgm account.
vagrant onyx
@queen grove follow this
light charm
queen grove
@queen grove follow this
@vagrant onyx but he can't access his account either
vagrant onyx
@light charm hey
that not possible sorry
queen grove
but it is happening. His account was online before an hour ago
sick shale
@queen grove he should contact Facebook support then if it's the only way to access his account, that's why it's better to have 2 linked accounts for such cases
storm flumeBOT
Please refer to this channel's pinned messages for further information, @queen grove:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
queen grove
@queen grove he should contact Facebook support then if it's the only way to access his account, that's why it's better to have 2 linked accounts for such cases
@sick shale we were never asked or had no idea that we can link two accounts.
can't that account be asked to re-login so that they can't access the account since fb is blocked
mystic oriole
iran again get filter 😐😟
drifting vapor
hello
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @drifting vapor. Remember to read through #faq before asking questions in the support channels.
rare arrow
Hello I cant log in my account i have got error code : 154140716 but my wi-fi is ok
When i press ok then it wont load
sullen bison
Hello my name in pubg Mobile is Tweety 웃 My account was hacked by someone I do not know and he has linked his Facebook account to my primary account in Pubg and it is my tweet 웃 and I want you to help me to cancel his Facebook account that he registered on my account I hope you to speed up this The order and eject the person who broke into my Bubg mobile account and my ID 5134991537 account please help me please
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sullen bison:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
polar marshBOT
@tame wolf:
night eagle
Please ban the God dam hacker from entering a match and ban the cheater playing with hacker too
nimble token
Hey.. i wanted to connect my twitter to my pubgm account but i accidentally clicked game center, since i wanted to change my ingame avatar, i couldn't do it with game center and i can't change my avatar from facebook due to my social profile, is there any way to disconnect game center account from pubgm and replace it with my twitter?
devout geode
Unfortunately, it is impossible to unlink social media account from the game, @nimble token.
nimble token
Ohhh ripp
vagrant onyx
@nimble token don’t bother talking with support or developer
storm flumeBOT
Please do not use any other language aside from English in this channel, @sullen bison. Refer to #613267301243944960 for language channels.
vagrant onyx
@sullen bison hey i did provide you the way to the process
Also better to use English only
polar marshBOT
@night cloak:
sullen bison
But I don’t understand how to do
storm flumeBOT
Please refer to subpoint #5.3 in #faq for further information, @sullen bison. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
storm flumeBOT
Hello, @night eagle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night eagle
Last ban date 28jan
Bored of reporting cheater
I reported more than ,20 hacker plus their team mate who is cheating
And tencent only banned 3 of them
vagrant onyx
@night eagle i know if you report them action will be taken
vagrant onyx
Tencent is banning hacker
Even vip hacker there taking action on them
night eagle
Why it taks so much time to ban premium cheaters
vagrant onyx
@night eagle there might be some difficult ( also a lot of Report )
night eagle
When we got killed by cheater I report both of them. ( Hacker and cheater)
And I can hear in all chat everyone is saying report the cheater and hacker
sullen bison
What should I do with this message?
night eagle
Tencent must do one thing never let a higher tier player can play with lower tier player
Such as if a guy with platinum then he must be matched with gold
Not bronce
vagrant onyx
@sullen bison provide the correct answer and the hacker wont be able to log in and play with your account
sullen bison
Okay thank you
vagrant onyx
@night eagle the matching i agree its need to be fixed ( but they never fixed it )
night eagle
Anyway I hope tencent have some good solution regarding with cheaters
@vagrant onyx they only fixed half of the exploits
vagrant onyx
maybe cause there is less player on that server so you will be matched with higher tier play er @night eagle
night eagle
Like spectating
vagrant onyx
@night eagle they fixed the specter hacker
night eagle
Dude I mean if I'm a cheater I will play with my hacker friend ( bronce tier) to push rank
Not the way ypu thinking
vagrant onyx
@night eagle that can be done
night eagle
They must ban the cheater so no one will hack
vagrant onyx
Bronze vs pro player cant play if away more than 2 tier @night eagle
night eagle
People are using it to push rank
@vagrant onyx I agreed with that
Or they must ban their IMEI or device id
So o one will cheat
vagrant onyx
@night eagle there can make new acc
( if got banned on gameloft wont be able to play again )
night eagle
Yes because they are banning the email only
night eagle
If they ban IMEI or IP OR MAC address then it will be be good
vagrant onyx
Gameloft have this policy
night eagle
Or they the game must require a anti cheat engine like PC
vagrant onyx
@night eagle the only way to be able to play again is to restore the device to factory settings ( like a new device )
vagrant onyx
@night eagle they can stop all guest acc , and require to verify for new account so they dont make new acc to hack
night eagle
You know it so bad getting -30 and more when getting killed by hackers
Like link mob etc
vagrant onyx
@night eagle i understand your feeling
night eagle
It's been almost a year
vagrant onyx
but Tencent is doing there job on cheaters
zealous musk
how can I report someone for improper language
night eagle
We are facing God damm hackers
night eagle
Go to their profile and report
polar marshBOT
@zealous musk:
spring void
@night eagle all hackers get banned, you can report them and wait
vagrant onyx
@zealous musk go on there profile on tier overview tab on report mark in Verbal Abuse
night eagle
It was instant ban within 30 min
But they are not banning the cheater who is playing with the hacker to push rank
onyx briar
whats about the new event? did i spent a lot of silver frags just for some temporary clothing?
i wont get permanent stuff?? thats like 2000 silver frags
vagrant onyx
@onyx briar that reward had no permanet stuff
spring void
@onyx briar you can see the awards in the events information
vagrant onyx
I am not sire
onyx briar
so i spent 2000 silver frags for nothing?
vagrant onyx
All Reawrd are limited @onyx briar
spring void
Yes, it was upto you
vagrant onyx
Let me send you screen shoot
onyx briar
for an extra slot which wont gimme good stuff?
then whats inside the super airdrop thats beside the right side bar thingy
lofty trail
@spring void is there a way?
vagrant onyx
@onyx briar
lofty trail
@spring void for searching the top 500 player list ?
onyx briar
@vagrant onyx wut bout the bar at the right side
spring void
@lofty trail i beleive it is visible in season>rankings if you mean that
lofty trail
I can only see upto 100 there, I wanted to see 500
vagrant onyx
@onyx briar not sure have not check all the stuff
spring void
@lofty trail no, you can only check top 100 as per my knowledge
sullen bison
I have answered all the questions, what should I do now?
lofty trail
I hate the hackers or else this game is completely fine to me
@spring void oh okay ❤️
abstract heron
sullen bison
I have answered all the questions, what should I do now?
@vagrant onyx
storm flumeBOT
Hello, @abstract heron!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
vagrant onyx
@sullen bison your process has been sent
Note : this might take up to 90 days to be done
Depend on how many request has been sent
sullen bison
@vagrant onyx okay Thank you for answering my question
night cloak
Is erangel 2.0 coming in 0.17 update?
icy glade
Hello, someone has deceived me and stole my account and disabled Facebook and transferred to the Vietnamese server .. I have the authority to log in via Twitter .. I want to retrieve it I have all the conversations with the thief .. I have my full account information on any day I downloaded pubg and the first payment in this The account please help and thank you
storm flumeBOT
Please refer to this channel's pinned messages for further information, @icy glade:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
devout geode
No, @night cloak.
brisk isle
Points table of PMCO south Asia India qualification
night cloak
Hi when i finish game with my friend everythign time out and i need to close game and open it everygame to play another game why this happens?
I tried switching between middle east and europe but probelm is same
When i play alone it works well
dry matrix
@night cloak It's probably your connection that is making you time out.
tough blaze
@lime juniper ...I need yeti suit ...When it will be available again...I want to purchase...help
devout geode
Nobody knows when exactly this suit will come to shop again, @tough blaze. Keep eye on in-game shop updates.
night cloak
@Error 403 What is Requirement Of Smooth And Extreme Graphic Setting?
prime cliff
Is there like a ranked game mode without bots?
normal fulcrum
@night cloak No need to ping any admin or community partners. You can ask contributors or moderators
If you want to play with best settings, you need to buy a high end device with sd 855 or above
@prime cliff No
@tough blaze No need to tag any admin or community partners. You can ask contributors or moderators
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
night cloak
@dry matrix you readed what i wrote ?? my ping is -40 always that happens when i make someone join me and after we finish game i repeatly time out until i leave the game and rejoin
patent nymph
.
sonic heart
why this company not able to protect game from cheating program?!!!!
blazing saddle
...I need yeti suit ...When it will be available again...I want to purchase...help
@tough blaze There is no set date when the older in-game items are circulated in the crates. But it will be announced in-game on the social media platforms as well as #news when they are available.
storm flumeBOT
Hello, @sonic heart!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
blazing saddle
Then no need to complain here.
stoic fable
Boom
sonic heart
it lose my time and uusless
sonic heart
@blazing saddle not ur business
stoic fable
Hey any1 up for a room
stoic fable
K bro 🤷🏻♂️
oblique pivot
When you finsh the glitch?
stoic fable
^
oblique pivot
yes @sonic heart
stoic fable
Btw all of the mobile games do so it doesn't make much of a difference
surreal basalt
can i play pubgm in my nokia c9
storm willow
@sonic heart almost all the games have hackers/cheater and developer work their best to stop it. It all cat and mouse story. Players are being banned regularly. You can report them manually too and actions will be taken
stoic fable
@surreal basalt ram?
crisp valve
@storm willow can you help me
surreal basalt
256mb
stoic fable
@surreal basalt 😂😂 no
storm willow
@crisp valve May be if you say the issue first
surreal basalt
why is that
stoic fable
@surreal basalt at least 2 gb is required
surreal basalt
where can i download the rams
crisp valve
@storm willow my account is log in another phone and he scamer me he log in on twitter and i log in on google play can you help!?
stoic fable
@surreal basalt you cannot you have to buy a new phone
devout geode
Snapdragon 820, right, @surreal basalt? Should be able to play PUBG.
stoic fable
Bro its got 6 gb or 12gb ram
storm willow
@crisp valve you should contact customer support regarding this issue
crisp valve
@storm willow send me link please
stoic fable
*3 gb is enough @surreal basalt
night cloak
RAM doesn't matter if it's above 1.5GB, only chipset does.
surreal basalt
are you from the developers team?
stoic fable
@night cloak oh but have you ever tried to olay on 1.5 gb or 2 gb ram?
stoic fable
@surreal basalt 🤡
surreal basalt
i must press the clown emoji?
stoic fable
@surreal basalt exactly
devout geode
Download what? PUBG?
surreal basalt
not working bro
night cloak
@stoic fable Yes, the game works on phones with 1.5GB RAM. But at lowest settings.
It all depends on chipset.
@surreal basalt You can go to #pubg-mobile and ask others for a phone, make sure to list your budget and most important features you need on a phone.
night cloak
It will lag on older and lower clocked chipsets.
night cloak
hahaha #pubg-mobile.
surreal basalt
harsh.
stoic fable
@night cloak please when you play on one share the experience with us too
night cloak
@stoic fable It all depends on user preference, like how much lag can one tolerate.
stoic fable
@night cloak that's one way to put it
surreal basalt
shhhh let her think
stoic fable
@surreal basalt bro i thought your problem was resolved
polar marshBOT
@sonic heart:
storm willow
@crisp valve use ingame support and follow the format in the image or mail to PUBGMOBILE_CS@tencentgames.com
twilit widget
Please how i can hide this bar above and side ?
split totem
Just reinstalled the game after a few months, is it normal that the servers barely even work?
vagrant onyx
@split totem yes
blazing saddle
@split totem No. If you are having match making time issues, play on the server with the lowest ping.
split totem
I'm not talking simply about ping, I'm talking things like "request timed out" and "no server response", meaning I can't even get into a match
blazing saddle
@split totem Maybe check your internet connection? Do you face the same issue on other networks?
split totem
Nope, I tried both with data and WiFi, everything else works perfectly fine, the only issue is pubg mobile
jagged maple
Hello,
We are from Bangladesh Everyday evening 6pm to Midnight 1 am we face huge ping issues almost 150-400 ping.
It is almost impossible to play nowadays even bot comes and kills us.
We have many PUBG Mobile Player here in Bangladesh. we hope we will get your support soon.
We play in Indonesia server maybe,
Switch us to india Server that will be good for us.
blazing saddle
@jagged maple Kindly refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
spice rampart
@solid island make sure your emulator should updated
solid island
Its up to date... im search for update but noting on gameloop
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @solid island.
night cloak
When’s the next m416 spin and win coming out ?
trail pendant
We have no idea currently, please stay tuned!
night cloak
I will I want it because I can’t get the glacier even tho I’ve spent 10,000 uc trying to get it @trail pendant
round vector
How i can get this car from the treasures? I cant see this packade from my account while my friend can. Is it something special just for Middle East not for Europe?
potent stag
"What does the 0/20 mean? Does it mean you get a guaranteed legendary item twice?"
"So first 10, guaranteed. Another 10 crates gives u another guarantee?"
U get 2 guarantees with 20 crates?
devout geode
Exactly, @potent stag.
night cloak
Maybe use a vpn and check @round vector
lyric laurel
Anyone else having an issue with when their parachuting they go into first person, start kinda lagging downward, then when they hit the floor they get flung back up in the air then smacked back down on the ground. And sometimes get lifted back up and smacked on the ground again and killed
night cloak
Nope
lyric laurel
Then why does it happen to me
potent stag
Is there any way to trade, exchange, bargain, salvage 1/1 items u have?
1/1 meaning no duplicates
I really have no use for my female sets
coral maple
Updated coming soon or not??
night cloak
You may bargain in S4D, however to my knowledge I don’t believe there is anyway to trade items or cosmetics. @potent stag
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@night cloak:
jaunty vigil
Can I have help About Tencent Gameloop Emulator
hollow dust
Excuse me guys, what is Skipping matchmaking detection means ? or what is Skipping matchmaking detection ?
jaunty vigil
I have a new pc with GTX 1650 super . Can anyone tell me What should be te perfect setting for Using GPU and Getting 60fps in 1980×108p HD
night cloak
!rank
storm flumeBOT
This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.
night cloak
Oops wrong channel,sorry
weak quail
I'm right
But swallowed 90 hr R.
Company g ...... b
I'm right
I'm a donkey, I'm a 90-day bot, h .... g ....
5551199895
32 km killed 29 bots
polar marshBOT
@weak quail:
twilit widget
Please how i can hide this bar above and side ?
@twilit widget
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jaunty vigil.
night cloak
@hollow dust Where did you see it?
elder sun
good morning .. my account is disable from facebook they tell me is closed ? what i can do i can log in the ios gamecenter ???
elder sun
anyone can help me ?
bitter vortex
Can somebody help me.. Some bloody guy hacked my 68 level 4500 achievement points id... Plzzz pubg help meeeeeee 5152517690 id no
Tbis Was my account
But now after changing name
Help me pubg..please pubg please
rigid pebble
Hi i wanna know
How can I enjoy the PMSC world cup
night cloak
@bitter vortex Please recover your social media accounts which were linked to the game.
bitter vortex
@night cloakfacebook account was disabled
night cloak
@rigid pebble No news yet.
elder sun
@night cloak Please accounts is disable in facebook i can only log in ios gamecenter i try with support inside game they dont help me .. i send emails no one answer??
bitter vortex
@night cloakcan you help me
night cloak
@elder sun It is not possible to unlink a link method at the moment, maybe such feature will be introduced in future. Your only option is GameCenter now.
@bitter vortex I cannot. I can simply guide you where to contact.
bitter vortex
@night cloaki tried alot
night cloak
I can understand.
bitter vortex
But no response from pubg and facebook
I lost m everything.. My facebook insta everything
night cloak
You can try recovering your Facebook account if you didn't enter your account info on in-game item scam websites. Do you want me to give you a link to Facebook support?
night cloak
You are welcome to create a new in-game profile until your fight to recovering your main game profile becomes a success. I wish you good luck.
bitter vortex
Can you come in pm
night cloak
I don't think I can help you with anything regarding your account.
elder sun
@night cloak please after u help roman can u help me if not busy now
night cloak
@elder sun I just mentioned you. Swipe up a little.
elder sun
@night cloak so .. ? i should wait untill the pubg mobile update ? is this fair??
night cloak
@elder sun That is your only option. You were given 2 options for logging in, I think that is fair enough. And maintaining the login method is your responsibility, you cannot blame others for not helping you keep replacing the linked methods.
elder sun
@night cloak i blame the support becuse i try with 4 day with this problem i say facebook disbale my account i send screen shots inside the game for pubg mobile es they tell me to talk with support inside the game .. i talk its only bot!!!!
night cloak
@elder sun Saying your Facebook account was disabled won't help your situation. You are welcome to contact Facebook and ask them to review your account one more time. We are not Facebook, we cannot help you with your account getting unblocked.
slender roost
so i reach to 400 ranks the server didn't refresh yet i play 5 match with 400 ranks after the server refresh my rank was 600 thats still count as conqueror
night cloak
@slender roost If you got to be on top 500 before 11:59 UTC, you will get the title within 1 hour. Otherwise, you have to wait for tomorrow.
polar marshBOT
@clever ore:
slender roost
😊
potent fable
please I need help
fading skiff
Does Extreme Frames work on the ipad pro 2019 11 inch yet. And are there still black bars on the sides? @whoeverthemanagerishere
hot sand
how to record Pubg Mobile
on Samsung Galaxy j4 prime?
I tried Mobizen, dc Recorder, omlet arcade
but when i start recording my gameplay lags like it records but makes pubg lag like having 1 fps
normal fulcrum
@hot sand To record the game on smooth game play, you need 6gb or more ram
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @potent fable. Remember to read through #faq before asking questions in the support channels.
uneven dust
I have a video player Hacker how do I report
storm flumeBOT
Hello, @uneven dust!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
patent musk
Hello, i have an account with pubg, “ actually i did buy it from website. I recived a message from Twitter saying my account with them will be suspended, so any suggestions about what i can do?
normal fulcrum
@patent musk Trading account is against ToS of Pubg Mobile. So if you have purchased the account, it will be suspended.
magic zenith
So I have two socials linked to my account Facebook first and Twitter second, if I unlink pubg from Facebook will my account get deleted?
iron basin
So Cheaters Are Cheating In Crew Challenge And After That Selling That Crew For A Good Amount To Legit Players Well Done PUBG MOBILE,No Respect For Legit Players!.
patent musk
@normal fulcrum wow! You guys need to do an announcement for this ! So we could know!! Look out for the cheaters first then come and suspended our accounts . It’s not fair at all
normal fulcrum
@patent musk You need to go through ToS of Pubg Mobile before using services of Tencent, Pubg Mobile or Lightspeed. We do ban hackers as well as that is against ToS as well
@iron basin #pmco
iron basin
@patent musk why would you buy someone's account
serves you well
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @magic zenith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@patent musk:
dreamy cipher
Hi. I am having this issue from the past few days. Whenever I am match when I am on WiFi, idk why but I always end up in an indo asain lobby with high ping, however, while I am match through my mobile data (Vodafone), everything is normal. Before I didn’t used to happen. I always used to get Indian lobby. Can someone assist me?
foggy marten
Is it true Hackers going to sell the crew after Playing illegally to sponsors in need them they will play in legit way if this is happening then it is going yo be a very big problem
And many pro teams who have already been invited has taken part in qualifiers with diff account and different crew name and they are now planning to sell the crew along with the account
Any mod here who can clarify what are steps that are going to be taken on these scams as if you want to promote these things you can tell us publically and will stop wasting time in competitve
distant escarp
@dreamy cipher are both wifi and 4G from the same provider?
dreamy cipher
@distant escarp nope
distant escarp
@dreamy cipher This could probably be the reason why then. Also maybe your wifi connection is also slow. Game preferences also sometimes cause this but i don't think that's what causing it in your case.
Check with your wifi provider.
dreamy cipher
Also, in the change country/region option, although I am in Indian, there i am getting an an option to change country to Australia.
This is not the case with Mobile Data.
distant escarp
That's what i was saying, preferences and region aren't the issue.. So its probably your wifi connection that's causing it.
polar marshBOT
@nova iris:
vital cosmos
We thank developers for improving this game, but we ask that you check this
account because it uses pirated software id 5705772655
storm flumeBOT
Hello, @vital cosmos!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
vital cosmos
Hello, @vital cosmos!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the
Tier Overviewsection of their profile via friend search.Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc
@storm flume 👌 Ok thank you
winged umbra
Ranking system is still broken after so many seasons... Too many rewards for those who camp full matches
blazing saddle
@winged umbra The ranking system gives more weightage to kill ratings than survival ratings. It is very less likely that the player gets high amount of positive points just by camping.
These changes were introduced in the 0.13.5 update.
winged umbra
@blazing saddle The dude is still conqueror with identical stats. A decent player will kill him and others easily but it's kinda frustrating to get killed by a camper or snake when they make no sound and you can't detect them. Think it ruins the game for those who want to fight to survive :)
empty heron
@winged umbra you do notice he's only 14 points above ace rank? This isn't a broken ranking system or some kind of unfair advantage. It's just because he plays in a dead server.
Any player can get to conqueror easily if they take time to plan it out.
winged umbra
Yeah, I know. I don't understand how they have any fun sitting in a house for 20+ minutes. I still think it's broken the moment you can see someone be Ace, the second highest tier, in squads with a 0.8kd and very low damage.
empty heron
@winged umbra doesn't mean he's always camping, could be an aggro hotdropper too
blazing saddle
Also, those stats are from Season 6.
winged umbra
? Can someone even hot drop frequently and have damage below 300? 99% sure they don't hotdrop.
I'm aware these stats are before the 0.13.5 update
blazing saddle
Kindly take further discussions to #pubg-mobile. Would be appreciated.
polar marshBOT
@rigid jasper:
night cloak
Any update on why the next PUBGM Crew Challenge has been taking longer than expected? Thanks 🙏
polar marshBOT
@jaunty berry:
night cloak
@night cloak Maybe because of the PMCO Qualifiers, since it is separated from crew challenge now. The crew challenge should drop soon.
polar marshBOT
@mighty knot:
lime juniper
@lime juniper dont kill me for pinging you, I need some help asap in #questions
Did you get the help you needed, @magic zenith?
pure siren
polar marshBOT
@pure siren:
blazing saddle
Try restarting the device and re doing the entire procedure of logging in, @terse grotto?
austere flame
Hi, my account is in Vietnamese version and I want to convert it to the global version. What should I do 😭😭
I'm not vitname
devout geode
You cannot use this account in the global version and there is no way to move your account to the global version PUBG, @austere flame.
terse grotto
@blazing saddle re installed and restarted device as well thank you
vital rover
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @vital rover. Remember to read through #faq before asking questions in the support channels.
austere flame
😭
turbid grove
5169522464 this was my I’d it’s hacked now please report it so it gets removed please help
storm willow
@turbid grove try to recover the account by contacting Facebook/ Twitter
eager panther
What will pubg do when someone use gfx tool
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @eager panther.
night cloak
PUBG Mobile doesn't own Play Store, unfortunately.
blissful jungle
Ello
storm willow
Hi
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @blissful jungle. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@vale holly:
steel tendon
Need help
blazing saddle
Yes, @steel tendon? Feel free to ask.
steel tendon
Everytime I start a match on my wi-fi, I get connected to indo lobbies
Usually get around 20 ms in Indian lobbies
Have to play at 80+ there
Also if I start on my mobile data, I don’t face this particular issue
I mean I could just do it this way but it’s really inconvenient
blazing saddle
@steel tendon Kindly refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723
steel tendon
Alright!
sudden laurel
@blazing saddle I have an ingame issue. My gun stops firing after some shots even if it's in auto mode
blazing saddle
@sudden laurel Are your touches working properly? No hardware issues?
steel tendon
Oh and then your screen just shakes And messes your aim up?
sudden laurel
No harware issues
steel tendon
@blazing saddle I’ll try figuring it out w my isp then
sudden laurel
The aim is fine , just the gun stops firing
blazing saddle
@sudden laurel Have you tried making use of the Repair Client on the login screen?
sudden laurel
not yet. I'll see if it works...just tell me should i make it a routine repair or full repair?
blazing saddle
Routine repair. If that doesn't fix the issue, go for a full repair.
blazing saddle
No problem :+1:
tame moth
hello someone stole my account, how can i recover it or block it so it cannot be used by him
ivory oyster
I have an issue. Need help ASAP.
My player doesn't shoot even when I tap the fire button. The color of fire button fades as usual when tapped but no shots
It reminds of 1 tap glitch but in this case its 0 shots fired.
I need Help
blazing saddle
@tame moth Do you still have access to the account?
tame moth
No
blazing saddle
@ivory oyster Kindly click the Repair Client option on the login screen.
tame moth
:((( I spent a lot of money in that account and time , like 4000 hours
blazing saddle
@tame moth You may report it to the in-game customer support.
ivory oyster
@ivory oyster Kindly click the Repair Client option on the login screen.
@blazing saddle umm, r u sure it'll fix?
Im omw to do the same anyway\
blazing saddle
@ivory oyster Yes, such issues are usually client sided file related problems. Refreshing and redownloading the data by Repait Client fixes most of the issues.
ivory oyster
okay thx
tame moth
@blazing saddle bro can you help me to recover my account? Pmease
ivory oyster
have a great day
blazing saddle
Yes?
tame moth
Can you help me to recover my account?
blazing saddle
If you want to recover it, first you will have to recover your compromised social media account; and, for that you must contact the respective social media support.
tame moth
My account was connected with twiter and facebook
blazing saddle
And both your social media accounts were compromised?
tame moth
And that guy that have my account has just my Twitter
blazing saddle
You can still access the game via Facebook?
tame moth
No bro
blazing saddle
Is your Facebook not connected to the game account?
tame moth
It was connected
blazing saddle
Then, why can you not login via Facebook?
blazing saddle
That is weird. If your Facebook is connected and was not compromised, you should he able to access the account without any problems.
Can you provide a screenshot of the error you get when you try to login via Facebook?
tame moth
well if he only has the twitter account, i can also connect with facebook
I delete the game bro , I was so angry :(
blazing saddle
Yes, it is possible to access the game if only one of your social media accounts was compromised.
tame moth
OK , I will install the game back and I will try
and if I go to reconnect, how can I prevent him from accessing my account?
blazing saddle
Yes, install and let us know if you can still access the game. We will, then guide you on how to proceed further with recovering your account and disable access to the unauthorised person.
tame moth
I was only connected with the facebook account, after I added a twitter. , he could delete my facebook account, so he can only log in with a twitter account?
blazing saddle
No, he cannot.
rich coral
hi
My Buggy account has been hacked and another account has been linked to it. I can login to Facebook. The Gmail account has been hacked and I want to delete it
My account creation date
13/4/2019
Account name
『كہس』
id
5434405151
I shipped coins on the account on
Jan 09 2020 Plasma ML4313JQ69
The name of my Facebook account associated with a game
Haya Abdalwahed
Account link
dhttps: //www.facebook.com/hayaabdulwahed33
Please reply and delete the Google account associated with the hacker game, sabotaging the account
blazing saddle
@rich coral You can still login into the game account, right?
vagrant spruce
onyx cairn
Could you translate your message, please? @vagrant spruce
rich coral
@blazing saddle yos
polar marshBOT
@vagrant spruce:
rich coral
@blazing saddleI didn't understand how to remove hacked mail
blazing saddle
@rich coral You have to go to the in-game support and follow how the messages are given in the image attached in the subpoint.
rich coral
@ToRoiD#١٣٣٧I went there before I came here, but they did not reply useful. The server returned there bad service. Please help from you. The hacker named the crumb account under the name of Kes and the girl entered a bad psychological state, please.