questions

[polar marsh]

@uncut yacht:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[random phoenix]

Hello

I need to talk with someone

[vagrant onyx]

@random phoenix yes

?

[random phoenix]

How can i contact directly with pubg

[vagrant onyx]

How can i help you

[random phoenix]

Mummy set was ended before 3 months

I need mummy set please

How can i buy it or when will pubg put it again in crates

[night cloak]

WTF?! Is this nick really allowed on the European server?

[onyx cairn]

@night cloak please report it directly in game.

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @random phoenix. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@random phoenix check the bot message

@night cloak you can report bugs in here

[random phoenix]

@vagrant onyx ok

@storm flume i am new on discord .. thank you

[onyx cairn]

@vagrant onyx
||It's not a bug, take another look!||

[storm willow]

@random phoenix the items may or may not return, contacting them won’t help on this issue. Most items are re-rolled on crates so have an eye on those and get those when available ingame

[random phoenix]

@storm willow that means the mummy set may turned back and may not , Right ?!

[storm willow]

Yup, but as I said earlier, Most of the items are re-rolled time to time

[vagrant onyx]

@onyx cairn
I know
yes he can report

[random phoenix]

@storm willow Thank you so much .. with my all respect ..
wish they re-roll it ASAP

[storm willow]

I wish the same for you 🙂

[night cloak]

@random phoenix hello

[random phoenix]

@night cloak hello

[trail pendant]

Please keep your discussion in #pubg-mobile if you are not in need to support, @night cloak.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[whole pulsar]

When will be our game

[vagrant onyx]

@whole pulsar what you mean ?

[whole pulsar]

Registered on 20th jan

[vagrant onyx]

Explain more

[whole pulsar]

We got no schedule for match

When will be out match day

[vagrant onyx]

For pmco matter use #pmco

[whole pulsar]

Yes

I register pmco on 20th

And haven’t got match scheldule

[merry sandal]

Use the #pmco channel, @whole pulsar.

[whole pulsar]

Okay

[gilded nova]

Why its always do this everytime i wanna buy something

[blazing saddle]

@gilded nova Kindly fill this form

http://bit.ly/2NWktW9

[gilded nova]

@blazing saddle after i fill the forms what should i do

[iron basin]

Hello,i get indo lobby while m on wifi and indian lobby on Mobile data plz help @somber solstice

[blazing saddle]

@gilded nova Wait until we get more information regarding the issue.

@iron basin Check this:

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[gilded nova]

@blazing saddle thanks for the help

[iron basin]

@blazing saddle what should i say my isp to change please mention

[manic pebble]

Plz help i can't install gameloop!

[iron basin]

@manic pebble please refer to #emulator-support

[blazing saddle]

@iron basin Tell them to configure your DNS address.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @manic pebble.

[normal fulcrum]

@lusty grove Regarding your issue you posted in #old, internet speed has nothing to do with ping in game. Ping and speed are 2 different things. If you're getting a high ping, try using another internet connection or contact your ISP to fix the issue

[polar marsh]

@small bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glacial tartan]

i reported to pubg mobile about some bugs including tdm bugs,spectate bugs, respawn bug in arcade mode a long time ago but my problems were not fixed..i still face the bugs while playing the game

[main moth]

I think one of my achievement is glitched, i just got 6 melee kills and only 1 counted

[storm willow]

@main moth did you knock and kill with melee?

Both should be done with melee weapon

[main moth]

I have never knock and killed with melee

thirsting, thirsting worked for my other 100

and my 5 i got the game earlier

[merry sandal]

Please report it in #old, @main moth. You can also report it to the Customer Service in game.

[main moth]

CS never does anything lmao

[nova beacon]

Our Rating point is not added properly.plesae @polar marsh do something

[dry swan]

Hello

As soon as I open pubg my mobile data slows down. It works on wife but not in mobile data

Help please

[trail pendant]

Hey, @dry swan. Is the game's system saying anything within using mobile data?

[night cloak]

@nova beacon What's wrong? It seems fine tho.

[dry swan]

@trail pendant no it just shows that speed is 0.01KBps

And pubg popus up that return to lobby

[nova beacon]

@night cloak Erangle rating should be 85 but there is 69
Vikendi rating should be 51 but there is 41

[dry swan]

*pops up

[nova beacon]

@night cloak add total rating and you will find mistake!

[night cloak]

I see.

[nova beacon]

@night cloak yes

@night cloak We are losing our rank!

[night cloak]

@nova beacon Don't worry, the latest match rating didn't stack up yet.

[nova beacon]

@night cloak okay☺️ that's fine

[trail pendant]

It may happens if you are switching between WiFi and Mobile Data during the game, @dry swan. Otherwise the problem may be from your phone or the speed of your Mobile Data.

[dry swan]

Okay. I have that option to switch data, I will turn that off. But even when my WiFi is off, it happens.

I will tey switching off that option and report back. Thanks.

*try

[trail pendant]

You're welcome! I hope that it would be fixed.

[merry sandal]

They will forward the issue to the team responsible, @main moth.

Trying is better than assuming it won't be fruitful. 🙂

[main moth]

i tried reporting dozens of bugs and not much changes

gets monotonous trying again without hope

[trail pendant]

The responsible team has every day a lots of reports, so please be patient until be fixed as soon as possible.

[merry sandal]

I understand. Such things take time and it's not always easy to wait. But rest assured, reports do not go unnoticed.

[main moth]

Since i have you here may i ask you about the anticheat and roughly the basis of how it works?

[polar marsh]

@main moth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[main moth]

That didnt answer my question

[night cloak]

There are a lot of exploits coming everyday and it's not always possible to detect those - as some of them can act like a camouflage. At that time, when you report - the security team learns what method they used and they will filter it to anti cheat engine. Every time you report, you're contributing to the system.

[main moth]

Is it only an algorithm or is there a person involved in analysis?

By the way i understand you cant reveal how exactly because itd be really easy to find ways to avoid it then

[night cloak]

Once verified by a person manually, the algorithm/filter detects and filters these exploits. Some exploit doesn't need to verified as the algorithm can detect it easily.

These are basic information. Every anti cheat engine works like that.

[main moth]

Is it backlogged and how much by if so? if a person manually goes through then im suprised more individuals that i know have been reported and has easily been blatant enough

Yeah i was hoping for a bit more specific but thats no worries

[night cloak]

That question goes deep and cannot be answered, sowwy.

[main moth]

are there anyways a report could be missed and does reporting repeatidly on one individual help?

[night cloak]

@main moth Report cannot be missed. Report stacks up and gets manually reviewed if the anti cheat engine can't detect it on its own. And one cannot report a person more than once in-game matches. Misusing the report feature on a person's profile will be considered spam and punished accordingly.

Please help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Yeah, @main moth.

[main moth]

was that to my deleted message?

[night cloak]

Yes.

[main moth]

And would that be another glitch or intentional

[night cloak]

I personally don't understand on what basis the game sends notifications for suspended accounts.

[dull mauve]

Hi

Would Pubg mobile will fix the screen freeze issue

[trail pendant]

For sure every problem in game will be fixed as soon as possible.

[storm flume]

Hello, @dull mauve!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

@torpid ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dull mauve]

Yes I know how u guys fix issue I think that even my grandchildren will also face this problem and u would tell ( as soon as possible) 😠

[blazing saddle]

@dull mauve Feel free to report in #old

[thorny pine]

Hello.. Any support online

[vagrant onyx]

@night cloak you are banned for 1 week for teaming up with cheaters
and you might lose all the season point for repeating offensive

[trail pendant]

How may we assist you, @thorny pine?

[thorny pine]

@trail pendant what this mean?!! violation of user agreement

[vagrant onyx]

@thorny pine this might mean your violation the Tos Rule

after you agree to accept of the Tos

the other thing either you team up or killing your enemy to loot him

( but first thing i say is the correct )

[thorny pine]

@vagrant onyx i wanna know what rule i break

[vagrant onyx]

@thorny pine reason 100% will might not know until you get contact with Tencent ( might for manual check )

[thorny pine]

@vagrant onyx this great how i get the manual check!

talk with them by mail

[night cloak]

yeah

[thorny pine]

ok can i have the mail to get the manual check

and what the details they need from me

[night cloak]

Contact customer service in game and provide details of you account. They might be able to assist you, @thorny pine.

[thorny pine]

i not get answer is there any mail!

[trail pendant]

[e-mail], @thorny pine.

[wild sorrel]

@merry sandal

Please private message me serious situation......

@somber solstice

[steel wing]

@night cloak using a gfx tool is it a possible chance to get a ban?

[night cloak]

yes

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @steel wing.

[steel wing]

Is there any gfx tool that wont increase the chance of getting a ban!

[night cloak]

No, @steel wing.

[steel wing]

My friends been using a lot and havent got a ban

So?

@night cloak

Why have they not got a ban yet?

[night cloak]

@steel wing If someone robs a bank and does not get caught, it does not justify the crime or offence, and it does not make said crime or misdemeanour allowed. Robbing banks is prohibited, and there will be consequences once caught.

[steel wing]

Ahhhh 👌

But how will Pubg caught these peoples

When they do not know if theyre using a gfx tool or not

[thorny pine]

@trail pendant thanks a lot

[wild sorrel]

@merry sandal @somber solstice

[night cloak]

You don't have to worry, there are filters known as anti cheat engine.

@wild sorrel Aloha! How can I help you?

[steel wing]

You sure there is noo gfx tool that wknt result to a ban?

[wild sorrel]

@night cloak my gmail was hacked and they can access my pubg account.

I have access of facebook

but i need help

[night cloak]

What GFX tool does is it removes the cap limit for graphics, and any other GFX tool will do the same, @steel wing.

[steel wing]

And that will result to a ban?

[thorny pine]

@night cloak ohhh welcome happy you there .. have a lot of questions ☺️

[wild sorrel]

@merry sandal @somber solstice

[steel wing]

It may increase the lag too right?

[night cloak]

Removing such information is a violation to the ToS and yes, once caught it will result in a ban.

@thorny pine How may I be of help?

[steel wing]

I dont use so am good just my friends recommended me so I wana make sure not to use it

[night cloak]

Well, we don't recommend using it. But at the end, it's your choice.

[steel wing]

Yeah thanks.

[night cloak]

No worries!

@wild sorrel May I know why are you mentioning them? Please state your reason.

[thorny pine]

@night cloak my friends keep talking with support in game but same answer if i send the mail he can get manual check

[wild sorrel]

@night cloak I told you my gmail account was hacked

I need to provoke the access of the gmail.

[night cloak]

@thorny pine The email support is only for general inquiries. It does not help with something that needs to be done manually.

[steel wing]

@night cloak

🤔

It says original and safe 🤦

[night cloak]

@steel wing They wants you to buy their app with those fake propaganda. Always ignore such stuff.

[steel wing]

ITS FREE

[wild sorrel]

@night cloak can you talk to them please?\

[steel wing]

but cant pubg ban these apps? @night cloak

[night cloak]

Or Install* for free.

[wild sorrel]

@night cloak they might harm my acc

[steel wing]

Like ask PLAY STORE AND GAMECENTRE to delete these

[wild sorrel]

I can access to it through facebook only now

[onyx cairn]

You pay with your data and device security. @steel wing

[night cloak]

@steel wing They cannot, because Google Play is not part of Tencent. But Tencent will soon copystrike these.

[steel wing]

Yep hope so

Thanks guys.

@onyx cairn ppls can sneak in DATA and...

Anyways I got the response I was looking for 👏 ✌️

[onyx cairn]

||Thanks, hope.||

You can also report these apps directly to Googles app security.

[steel wing]

10,000,000 Players of pubg using these apps

They dont have any Idea that ban is incoming

[nova rapids]

@steel wing and a lot of them come here asking why they got banned

[thorny pine]

@onyx cairn @night cloak is there any way to get manual check for my account if i not use any hack or no

[onyx cairn]

Check details in suspension notification.

[merry sandal]

Please refer to this page, @thorny pine:
https://tencentgames.helpshift.com/a/pubgm/?s=hot-topics&f=new-how-can-i-review-my-banned-reason&l=en

[thorny pine]

@merry sandal thanks a lot .. sorry if i spam i just try to help friends

[merry sandal]

Not at all. You're welcome.

[wild sorrel]

@merry sandal my gmail account was hacked they can access my pubg account and harm it i still can access with facebook.

Please find me a way to provoke google access i can provide you screenshots

I paid around 250 usd on the acc

[merry sandal]

Hello, @wild sorrel. You were wrongly muted a while ago. Apologies for that.

Please contact Customer Service in-game to get your account revoked from the game.

Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/669943140240719917

[wild sorrel]

@blazing saddle I tried but I cant access

[merry sandal]

@merry sandal my gmail account was hacked they can access my pubg account and harm it i still can access with facebook.

You said you can access it via Facebook, @wild sorrel. Try doing that?

[north silo]

Hey, one of my friend is from pakistan and i am too from pakistan but in the game our region shown is USA and SouthAfrica respectively although we are from asia so how can this be solved because we are facing ping issues then in asia

@merry sandal

[strange siren]

Hello can someone tell me, why my gtx 960 read game as low how so it was up to high now it show as low how so?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @strange siren.

[merry sandal]

Hello, @north silo. What do you mean exactly when you say your region is USA in game? Mind explaining with screenshots?

[trail pendant]

Please contact the customer service in-game if you didn't change it before, @north silo (If the system detected that you are in USA).

[vagrant onyx]

@steel wing this tool will get you banned

there is no GFX tool for pubg are safe

[lethal osprey]

You khow anyone if we can speak with a real person from pubg support?

@wild sorrel

@merry sandal you can help me

[merry sandal]

You can contact Customer Service in game, @lethal osprey.

[lethal osprey]

I say u don't want speak with a robot

I need a real person on phone number

[merry sandal]

You can either contact CS or mail them.

[lethal osprey]

@merry sandal you think they can answer??

[merry sandal]

Yes. And they do.

[lethal osprey]

They answer real on robot?

@merry sandal

[merry sandal]

As long as the situation can be settled with auto responses, they do not need to go the other route. It differs for every case.

[lethal osprey]

How can be company like pubg dosent have phone call?

And real support?

[nova rapids]

Cs in game is real @lethal osprey

[small olive]

Because they would have many many many calls.🤔

[lethal osprey]

No it's not if it is they would speak with me like person no like robots

[small olive]

You just have to wait a little because they are probably already busy helping another user.

[lethal osprey]

Come on who from there speak with pubg mobile and was real person.??

I don't understand why I put money on this GAme to hack. Me and pubg dosent help mme

[storm willow]

your issue has been answered already, please stop asking the same question

[night cloak]

i stopped logging consecutively for 60 days in the 57 but started playing in this season again will i still get the skin?

[keen vigil]

@lethal osprey

[lethal osprey]

@storm willow who are you who khows if my answer its fix it???

[storm willow]

Once again forward your concern to customer service Mail ID

[night cloak]

if i log in for 3 straight days

[keen vigil]

@night cloak sadly you will have to log consecutively for another 60 days.

[night cloak]

oh lol

[spring void]

@lethal osprey what is your issue?

[vagrant onyx]

@night cloak if you missed a day you have to start over from 0

notice that your log in strike are showing above the event

[lethal osprey]

@spring void my issue is one hacker he is hack my profile and he is make Twitter account and he is log in fro. There me I connect from Facebook I have my account from season 2

[spring void]

@lethal osprey you have previously been answered to contact ingame support so please do that, continuously asking for help here would just waste your time

[lethal osprey]

And what we that support from pubg it's suckkk

It's a robot

And here I think I speak with robots

[keen vigil]

You should consider more solving your issue than considering who is replying to you.

[lethal osprey]

I send them picture because hacker he is online and send message on my freind to sell them uc

He try to scam my friends

It's unfair

[hollow vault]

@lethal osprey tell ingame support to revoke twitter access.

[lethal osprey]

@hollow vault how I do that on a robot?

@hollow vault if tell them they do ti?

[hollow vault]

this way ^.
will take a month or so.

[random river]

Hey I just got ranked in gun slinger under my country flag, it shows in regional rank but game didn't give me the title yet. Anyone know why?

[keen vigil]

Please give it time.

[lethal osprey]

@hollow vault after 1 years they help me

I send. Them photo from buy uc

[hollow vault]

millions of requests are sent to few people, it will take time.

[wild sorrel]

@somber solstice I need help please, a hacker accessing my account through gmail and blocking him by facebook already on with CS but need fast help before he harm the acc.

[nova rapids]

@wild sorrel pls refer to pinned messages on this channel

[wild sorrel]

@somber solstice please private message serious situation.

[onyx cairn]

@wild sorrel
Arsalan explained you more than enough times what to do.

[trail pendant]

As a Staff members here we can't solve this type of issues, please refer to this: https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[polar marsh]

@wild sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@viral timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[signal inlet]

Where can ic report someone?

[nova rapids]

@signal inlet about?

[storm flume]

Hello, @signal inlet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[nova rapids]

@signal inlet

[signal inlet]

@nova rapids thanks

[nova rapids]

It was the mod but no problem

[round vector]

Can i report cheaters here.?

I have à video and the cheaters id

[nova rapids]

@round vector no but you can here :
http://cheater-report.pubgm.cc

[round vector]

Ok thanks

[nova rapids]

No problem

[night cloak]

Im in lobby but from last night i didnt see red packet event..why happen this??????

[storm willow]

@night cloak where are you from?

[nova rapids]

@night cloak

Continuing the celebration of Prosperous Spring, the Red Packet Drop event is set to commence on the 24th of January 2020 and will be ending on the 28th of January. During the event period, a red packet will drop in the game lobby which can be collected within 30 minutes of drops.

[night cloak]

India

[storm willow]

@night cloak can you Send screenshot of region ingame ?

[night cloak]

Im from india

[storm willow]

And the Indian region timing is 5.30pm I think

[night cloak]

Special drop timing is 21 to 21.30

[storm willow]

It’s only on day 1

I.e 24th

[night cloak]

SPecial drop timing is was 21 to 21:30

[storm willow]

special drop is only on first day

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

Its not for all date or only for one day????

[storm willow]

Yes and follow the bot instructions to get more info

[night cloak]

Ok

Im not intrested in this foolish event

All waste if time

[storm willow]

It’s your opinion And you asked about the event 🤷‍♂️

The doubt is cleared

[night cloak]

It is any date of realising pubg on 120 fps globally????

[storm willow]

no info regarding that at the moment.

All news related to PUBGm will be in #news

[night cloak]

I asking this bcoz if i buy 60 fps device and pubg unlock 90 or 120 fps..so.im asking

Any planing about fps unlock????

[storm willow]

already answered, if there is a news it will be announced in #news

[night cloak]

Ok

[little depot]

I need help regarding my account

[nova rapids]

@little depot what about it?

[polar marsh]

@little depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@nova rapids FYI the bot already tagged that person

[formal dove]

Can a huawei honor 8x run pubg smooth?

[trail pendant]

It can run it but with low graphic quality (4 GB RAM if I'm right and good storage), also as @nova rapids said.

[blazing saddle]

@nova rapids How many times do you want me to send you the support guidelines?

[nova rapids]

@blazing saddle i thought it was already 3mins

[blazing saddle]

If I see you causing any more disturbances and interfering when staff is actively providing support, I'll be forced to take up moderation measures.

I understand you are trying to help out people, but don't do it while violating the support guidelines.

[formal dove]

Gonna cop one because my a30s isnt running my droid account good

[night cloak]

@formal dove Go to #pubg-mobile, share your maximum budget and people will suggest you phones.

[plush sail]

Im tryin to link my account to my Game Center and this message shows up

I tried logging in game center and it showed a brand new account

Asking me to make a character appearance and nickname

Tried another game center same problem

[polar marsh]

@vapid sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@plush sail the game center you trying to link is all ready been linked to the gamr

[plush sail]

It is not used or linked to any account

@vagrant onyx i tried several gamecenter accounts

All the same issue

I logged into the game using gamecenter to make sure i dont have linked account
It appeared to have none linked

[earnest moth]

I linked my facebook account on my pubg account, someone got into my facebook and started playing pubg. I keep changing password and everything but the person still gets to log in automatically

[storm flume]

Please refer to this channel's pinned messages for further information, @earnest moth:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[keen vigil]

Refer to this.

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @earnest moth

[earnest moth]

That should help, cheers!

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[little vector]

There were people hacking in the club open and i have the video prooof how to post it ?

[keen vigil]

Please use #pmco, @little vector.

[obsidian marten]

Hello!

Anyone?

[bold siren]

All you can do is report them in-game, we don't deal with such situations, @night cloak.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @obsidian marten. Remember to read through #faq before asking questions in the support channels.

[obsidian marten]

@pastel nexus 14th Feb ko free hai kya

[pastel nexus]

What tr

İngılhıs no

[polar marsh]

@quasi bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spare needle]

Friends, this channel is constantly cheating, please I ask the channel copyright beats channel Name AlbayYt

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @spare needle:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

sa

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[rapid patrol]

Please i want report one player

[storm flume]

Hello, @rapid patrol!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[rapid patrol]

Can i send the video here

[keen vigil]

No, please use the link.

[polar marsh]

@gilded jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rapid patrol]

I cant send the video in the link

[keen vigil]

You can, please read the bot message carefully.

[rapid patrol]

Ok

[magic fern]

H

Optimise this game

For samsung galaxy a50

Back in season 6 i get 50fps

[keen vigil]

Server optimization are performed regularly, @magic fern.

[magic fern]

But now i get 20fps literally unplayable

I even reset my phone

Any reason why season 6 i get so smooth frames but now its unplayable?

[keen vigil]

Set your graphic settings on smooth and fps on high

[magic fern]

Im on smooth extreme and i tried high or ultra but still the lag is unplayable

Idk why season 6 to 8 i get smooth frames but this season 11 is destroying my fps

[keen vigil]

@magic fern new updates gets new content, that being said new changes and improvements of game mechanics and gameplay also additional data, that means the requirements of the game will increase over time and with each updates.
Season 6 had less content compared to now, and a lot of things are changed from S6.

Besides the fact that a lot of content has been added.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

[lunar tundra]

please i am sufring from a year because of a hacker who just hacked my acc 1 year and 6 months ago he just open my acc and remove all my game friends and i am the real owner of this acc i haved login this acc with my facebook account and other linked social media is not mine i have login this acc with my facebook when this acc was made you can also check that soo please block the other linked social so i can play with peace and with my friends i also want to make my partner on my profile but the hacker just removes them so i cant plz block. that hacker and plz reply me

[storm flume]

Please refer to this channel's pinned messages for further information, @lunar tundra:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[keen vigil]

Refer to this.

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
@lunar tundra

[lunar tundra]

@ @keen vigil my acc has hacked 1/6 years ago at that time pubg didn't tell us to dont share or etc there is no such a game in with u can link your 2 diffrents social acc

That feature should be disable but i am the owner of may acc and may fb got hacked then i recover my acc then when i open the game there was an other social link which is not mine

That means hacker win pubg lose

[night cloak]

@lunar tundra If you are saying 1 year and 6 months ago from now the condition regarding account sharing was there in ToS, along with the option to add a secondary login method. And you may wanna contact customer's support in game for account related issue. Discord is for general inquiries.

[lunar tundra]

They r not answering thats y i contact on discord only the bot is giving me a useless answer

@night cloak

[night cloak]

@lunar tundra Please email at [e-mail] for a faster response.

[keen vigil]

As long as the situation can be settled with auto responses, they do not need to go the other route. It differs for every case. @lunar tundra

[lunar tundra]

@keen vigil i can prove that the acc belonges to me then the bot will say sorry we cant help you thats not the answer that we r expecting

[keen vigil]

Try the email that the moderator Hope sent.

[vivid shale]

Hello

[polar marsh]

@vivid shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lunar tundra]

its been a year but i still didnt get a valid resons y i can not recover my acc @keen vigil

[trail pendant]

Please contact the customer service if you need further information, @lunar tundra.

[cosmic gazelle]

Game gets freeze in between the gameplay and when I restart,my friends can't hear me. I try to restart again but still same issue.

Using iPhone11 pm

[storm flume]

Hello, @cosmic gazelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[keen vigil]

@lunar tundra Your issue has already been answered, please contact the support team via email provided by the mod hope, or keep trying in costumer services, or contact Facebook support.

[lunar tundra]

@trail pendant read the previous chat

@keen vigil the fb page of pubg or fb support

[keen vigil]

Facebook support.

[lunar tundra]

i haved already recover my fb now is all about my pubg acc pubg service should be like facbook

@keen vigil

@keen vigil do u play pubg ?

[keen vigil]

What is the other social media account that is linked (the hacker's) ?

[lunar tundra]

google

[keen vigil]

Contact customer service and provide your ownership evidence of your account then ask them to revoke google play access to your game account.

[lunar tundra]

how can they revoke if i dont know the email of the hacker💁‍♀️

[keen vigil]

They will Block access of Google play, no need to provide gmail.

[lunar tundra]

how will they know that they have to block this acc or that or they have to block access of this acc

@trail pendant how long u take to type ?

[trail pendant]

Please contact the google support if this hacker is using your gmail to access to your PUBG Mobile, and you can tell them to block access of google play to recover your account, @lunar tundra.

[lunar tundra]

hacker is not using my gmail he is using his gmail he haved connected his gmail with my acc

and the google can not do any thing if i dont know the gmail of the hacker bcz they can not access that this pubg acc is mine and they have to block the access of this acc

think for a while how can google help me or how can he find my acc to block access @trail pendant

[trail pendant]

You can't access to your pubg account from facebook?

[lunar tundra]

nope only pubg can do this

[keen vigil]

Your issue has been answered multiple times, @lunar tundra.

[frozen shell]

Hello

[lunar tundra]

@trail pendant i can but hacker can also

[keen vigil]

@frozen shell Hello, how can we help?

[frozen shell]

Please for hackers in pmco where to reports ?

[keen vigil]

#pmco

[frozen shell]

Im player of star challenge world cup 2019

In ksa

I want report and with video proof

[keen vigil]

Go to #pmco please

[lunar tundra]

@keen vigil i am not repeating

[trail pendant]

Sorry, @lunar tundra! We have no way to help with your problem. Please don't repeat your problem again and again here.

[lunar tundra]

@trail pendant r u also a bot

[keen vigil]

@lunar tundra You ve repeatedly mentioned the same issue that 4 different people answered multiple times, it will be considered as trolling and at that rate we will have to take moderation mesures as we do not allow trolling mentioned in #613267301243944960.

[lunar tundra]

ok ok i am done and thanks also for replying me 😘

[keen vigil]

You re welcome.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tired holly]

hello i need help please i want report on team uses wall hack i have video

[storm flume]

Hello, @tired holly!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[tired holly]

the website does not working

[trail pendant]

If it still not working, please go to "cmd" in your start menu, run it as Administrator, and type this command " ipconfig/release " and hit Enter, then try and tell me, @tired holly.

[tired holly]

its work with VPN tnx

[trail pendant]

My pleasure!

[fallen geyser]

How guys, any solution for “Match server response time out. Reconnect? “ during the game ??

Fyi, my internet is very good and high speed

Please help if there solution

[trail pendant]

Did you tried to change your connection from WiFi to Data mobile or vice versa?

[fallen geyser]

Yes i did but still same, like 2 or 3 times daily this problem happens during the game

[trail pendant]

Please report it to customer service in-game, @fallen geyser.

[polar marsh]

@livid musk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal moss]

is there support team inside the game or its just bot respond ?

[keen vigil]

As long as the situation can be settled with auto responses, they do not need to go the other route. It differs for every case, there is support team of course they are people and few that deal with millions of reports. @opal moss

[opal moss]

i try many ways and many time it was just bot respond

over 2 month

[keen vigil]

Read carefully what i said.
Your case can be solved with automatic responses if it wasn't the case it could be otherwise.

[misty aurora]

Hi

[opal moss]

but i try to open ticket and i got massge we will respond but respond where

[fallen geyser]

@trail pendant

[polar marsh]

@misty aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallen geyser]

@trail pendant if there is any tips or sitting for the router or connection please help

[polar marsh]

@opal moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[void root]

السلام عليكم

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @misty aurora. Remember to read through #faq before asking questions in the support channels.

Please do not use any other language aside from English in this channel, @void root. Refer to #613267301243944960 for language channels.

[clear cloak]

Has anyone won a red packet ticket yet..? Weather it being a golden silver or bronze?

[earnest skiff]

the sound of the guns are way too much for me, is there an option to reduce it?

[night cloak]

The files have been modified in the obb

[spring yew]

@earnest skiff try to adjust sfx volume in game it should help with the issue

[night cloak]

Not fake either

Please o something about this modded version

[earnest skiff]

@spring yew it reduces everything e.g footsteps and gun sounds

[spring yew]

There is no way to reduce the gun sounds themselves atm unfortunately.

[earnest skiff]

😦

rip my ears

[weary orbit]

Hi, My account is linked to Twitter and Facebook- My Twitter is hacked and now someone is accessing my account and spends all my UC any solutions?
Thanks

[spring yew]

@weary orbit email support team

[lucid dove]

Not even funny anymore

[earnest skiff]

hax

[night cloak]

Is there gonna be new stuff in redeems for Valentine’s Day?

Or will it just be the crates

how do i accoet a car gift someone sent me it and i can’t see it in my inventory

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

5701955560 hacker majick 😦

[slender roost]

So Tencent's has not fix m24 glitch yet

[fossil trench]

Grenade glitch still working

Pls fix

[night cloak]

When the current season ends?

[tacit kiln]

tmrw

[marble temple]

Why i can't collect my free 10 coins?

Everytime I press collect, it shows the same error? Why is the system busy? Is it busy with the bots?

[tacit kiln]

did u call me

[normal fulcrum]

Have you tried restarting game @marble temple?

[tacit kiln]

👌

[normal fulcrum]

Please don't interfere

Check pinned message for information on this channel @tacit kiln

[tacit kiln]

Ok

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@slender roost You can provide the bug in #old Make sure to provide proper information so it can be fixed at the earliest

You can report bugs in #old @fossil trench

[slender roost]

@normal fulcrum can't be find it

Where is the enemies

[normal fulcrum]

What @slender roost?

[slender roost]

I get shot I can't find the enemies

[normal fulcrum]

That doesn't sound like a bug

[night cloak]

The email is not working

Not*

I watched some videos on yt and the set has an emote, but i dont have it in my inventory

Anyone here???

Heloooo

[vagrant onyx]

@night cloak are you sure the sit have emotes

If saw you will find it on inventory look the in bottom in your emoji

try to log out from your account and log back in

( if you 100% sure the suit has emote )

contact customer care

[storm flume]

Please refer to subpoint #5.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@vagrant onyx i am 10000% sure... Because i have seen an yt video today and it had the emote. Bro logging in and out wont help because i bought it 2018 and since then i logged nearly every day online 😂😅 @vagrant onyx

@vagrant onyx what should i do, because im so done with bots

@vagrant onyx why do you take so long to respond wtf

[small olive]

@night cloak We're sorry for the inconvenience, you can contact the in-game customers service.

[night cloak]

I tried, its not possible to talk to someone in the ingame customers Service and the bot does Not know that problem, and that means he doesnt help

So whom should i write?

And how can i get help

[elfin jackal]

@night cloak Please do not consistently ping Yore Safe VRT.

[small olive]

You can also try contacting pubg mobile with this email. [e-mail].

[night cloak]

Email not existing

[small olive]

I've made a mistake when writing the email. It will be good now.

[night cloak]

Nope still not working....

[normal fulcrum]

@night cloak Can you share a screenshot of error you get while sending mail?

[night cloak]

I should pubg tell to hire me, i feel Like i know more about this game than you guys do 😂

[small olive]

Hum 🤔.

Check your DMs. @night cloak

[magic fern]

@keen vigil can those content get optimised for midrange and low end phones so it can run smoother?

[elfin jackal]

@magic fern Which content specifically?

[magic fern]

Idk

Wait whatsapp me

[obtuse kestrel]

Authorities are now finding a solution to this. In the European questionnaire, one Turk did not come, always foreign, please fix this situation. Half of us are already cheating.

[young yacht]

I have a question more than support

Why is the currency conversion rate for uc purchases from usd to xxx so high???

I checked in my currency, conversion rate is an added .10++

And thats without including the conversion fee

[magic fern]

1 more question, new content but classic maps are the same, why they arent optimise and laggy? Cod has bigger map but i can get really smooth frames, tdm warehouse is a really small map and i get 20fps, my phone aint that bad but the games optimisation is

[normal fulcrum]

@obtuse kestrel Which situation?

As you might already be aware of, @magic fern. Every game has a minimum requirements. If the requirements aren't met, game either doesn't work properly or at all.

That is why, Pubg Mobile Lite is launched so players on low end device or older models can play the game

[wild bronze]

Hi, i play duo tpp in KRJP server. Is it normal that it take soooo long to find a game? And almost impossible to find games in miramar?

[magic fern]

@normal fulcrum yes but i can run the game smoothly before this but now its so laggy and i cant even shoot, thats like very bad optimisation

And my phone supports smooth extreme when i download

Season 7 was so smooth then now the game is like so trash for my phone

[serene flame]

Is there any solution for changing of lobby in Asia?

[bold siren]

It is normal, @wild bronze. Since there are not so many players on the KRJP server and it is the server with least players, so you might want to try an another server & mode.

[normal fulcrum]

@magic fern As new items are added in the game, it takes more resources than before. That's why it's lagging more than before

[wild bronze]

@bold siren i’m trying to get my conqueror in KRJP, and lack finding good duo partners. It make sense then!

[bold siren]

Oh well, good luck!

[arctic swift]

Where to get close encounter title in this season

[magic fern]

@normal fulcrum so there isnt a way to optimise the resources for midrange devices?

[wild bronze]

@bold siren thanks! And thx for the informations too

[vagrant onyx]

@arctic swift what title is this can you explain more

and where to find it

[normal fulcrum]

@magic fern Try keeps as much as ram as possible for the game. Close all background apps. And try lowering graphics and frame rates in game

[magic fern]

@normal fulcrum i play on smooth extreem and it lags, smooth ultra and lags and smooth high still lags, i disable background processes in developer mode and set my phone to max performance

Its the game not optimised, im kinda sad now cuz i get like 20fps and i cant even play at all

[storm willow]

@young yacht that’s because of Region AppStore and different countries Tax System afaik. contact your AppStore/play store and ask them about taxes and conversion

[elfin jackal]

@magic fern You might just have to get a new device due to new textures, new graphics, etc..

Since your phone can't handle it no more.

[normal fulcrum]

You can provide you feedback in #old if you think game needs more optimization. And you can consider upgrading your device as Justin said

[young yacht]

Oh right the tax, i forgot abt that

Thanks @storm willow

[wild bronze]

@bold siren btw, does a KRJP discord exist? Couldnt find anything on google

[storm willow]

@wild bronze you can find list of partnered server in #613267301243944960

See if you can fine one there

[wild bronze]

@storm willow Thanks mate! Been impossible to find partners to play, and randoms are so lame.. always bronze or gold as i am crown -.-

@storm willow no, couldnt find, ill try my chance in indonesia server maybe

[storm willow]

Did you try asking In #activities

[wild bronze]

Yea, no chance :/

Noone play in KRJP 🙈

[storm willow]

Or read those chats, may be you can get some like you searching

[wild bronze]

Ill check out

[velvet vault]

Hi. I'm using discord to chat while playing pubg and recently when I connect discord and play, the game audio becomes very low. How to fix it? Device poco f1

[raven forum]

Hello i want to turn off Facebook from linked at PUBG mobile .

[onyx fossil]

Ok

[eternal spruce]

I need help! Seriously

I need to talk with a moderator

[polar marsh]

@eternal spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@raven forum once the account is linked you cannot unlink

[storm flume]

Please refer to this channel's pinned messages for further information, @raven forum:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[polar marsh]

@mossy peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @mossy peak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[arctic swift]

Where will get close encounter title

N option show ni my lobby

[vital hinge]

Anyone online ?

How can we connect voice chat in pubgm through discord ?

[lucid dove]

it says i have the ez pass license but i dont have the benefits

[elfin jackal]

@vital hinge Just get into VC with someone on discord runnin on your phone or tablet, then just get into game and play.

@lucid dove could you show a screenshot here?

[vagrant onyx]

@arctic swift that title is limited

Is depend in which your region is

( must be top 100 to get it )

And to get it you must get kill in close range

[arctic swift]

I know but last season there is option for check who player got these title

[vagrant onyx]

@arctic swift you can

Press on season 11 icon

[arctic swift]

But this season there is no option

[vagrant onyx]

wait let me show you

Press on season 11 icon

Press on Region icon

( its will display the info )

@arctic swift

[true pebble]

Hello guys!! Can i share my YouTube channel video (link)?? I hope you all can help me to build this channel because I can't do it alone:(

[storm willow]

@true pebble no not allowed to advertise read #613267301243944960

[true pebble]

Oh okay np:)

[pulsar robin]

hello when I downloaded the pubg mobile, he said to me that your device does not support yet, but it is still saying the same thing after a year. How do I solve this problem?

[true pebble]

By the way, I still don't know how to use discord:v

@pulsar robin your phone verison has not support to use/download PUBGM

What's your phone version?? Im pie

[pulsar robin]

but after opening the game he says that

@true pebble 8.0

[night cloak]

@true pebble This article will help you on how to use discord: https://support.discordapp.com/hc/en-us/articles/219470277-Getting-Started. But we recommend reading #613267301243944960 first.

[true pebble]

Wut? If like thats idk sry.. @pulsar robin

[pulsar robin]

My device is GM8go

[true pebble]

@night cloak thanks hope!

[icy marlin]

Pubgm is poopoo

[night cloak]

@pulsar robin You are welcome to play our lite version, it is available on Play Store for various countries.

[true pebble]

Umm What is your cellphone brand?

[pulsar robin]

Lite version is bad

[true pebble]

@pulsar robin yeah

[main moth]

why cant i rejoin the game

[pulsar robin]

General mobile 8 go

My device

[true pebble]

@pulsar robin And it's hard to play together with friends because on average they use pugm

[pulsar robin]

@true pebble yes

And graphic is very bad

Lite version

[night cloak]

@pulsar robin Unfortunately, your device is not supported. You can either play the lite version, play a different game or upgrade your phone. The choice is yours.

[pulsar robin]

@night cloak ok thanks

[polar marsh]

@dark jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

there is a user said he is from korean version and want to play , is this allowed

[tender lintel]

Getting Indo server while on WiFi rather than Indian

[night cloak]

@night cloak People with Korean version can play with people in global version, yes.

[tender lintel]

Everytime

[night cloak]

@tender lintel Contact ISP to reset the IP. The game is thinking you are from a different country. Or, you can use mobile data.

[tender lintel]

Thanks

[iron basin]

Please ben this cheaater

your reports can help you to have a better gameplay

Please do the needful

[storm flume]

Hello, @iron basin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[iron basin]

Ok

[lethal raft]

Hello

There is a guy hacking and streaming pybgm in facebook atm

This guy

[storm flume]

Hello, @lethal raft!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@vernal pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel fog]

Is gfx safe of pubg?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @steel fog.

[carmine grove]

Teaming up in solo mod it was not my first time i saw them his ID in the pic and thanks for keeping pubg better 😊

[normal fulcrum]

@carmine grove You can report them in game

[polar marsh]

@vague glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[woeful rose]

Is this reporting page?

[blazing saddle]

@woeful rose What kind of report do you wish to make?

[woeful rose]

Teaming

In solos

I have a 2 min video

Thanks

[blazing saddle]

@woeful rose Report them in-game.

[woeful rose]

I have

[tender lintel]

Getting Indo server while on WiFi rather than Indian
@tender lintel about this my ISP said that pubg IP issue is present they can't set my IP with configuration

[woeful rose]

I have reported them in game

[blazing saddle]

@tender lintel about this my ISP said that pubg IP issue is present they can't set my IP with configuration
@tender lintel Refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

If your ISP is not ready to help you out, it would be better if you switch to another network.

[tender lintel]

He said he's working on configuration

But ip is not getting set

[dim hollow]

I have a question . what's the average match time of sanhonk . And does it give equall point to erangle

[elfin jackal]

@dim hollow Around 20 minutes or so, it give less points than Erangel.

[dim hollow]

K

[night cloak]

It doesnt let me sign into pubg using google play on gameloop, anyone know how to fix it? :(

[nova rapids]

@night cloak >> #emulator-support

[night cloak]

Oops sorry

[nova rapids]

Mp mate

[night cloak]

Weirdly i cannot see that channel

[nova rapids]

You need to get yourself Emulator role by reacting 🇪 in >> #613267301243944960
@night cloak

[night cloak]

Thanks!

[nova rapids]

Np mate

[night cloak]

I really want pubg to put unlink button because my old twitter account is deleted and i want to connect it with something else !

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[night cloak]

Nothing to reply that !

[pallid trout]

Hi

I'm having trouble with Pubg Mobile Emulator. Can anyone help?

[storm willow]

Use #emulator-support @pallid trout get emulator role from #613267301243944960

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @pallid trout.

[polar marsh]

@regal ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round vector]

A lot of cheaters now in Europe (Duo match). Every game I played after i reached Ace i met a hacker.... 7-8 hacker in one day. They are used to use Aimbot and Esp. Most of them have new account and Conqueror.

[storm flume]

Hello, @round vector!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[wintry storm]

He and his teammates use other device for locating Players Location that's not fair PUBG Mobile 😡😡😡 we also work hard but PUBGM didn't care about it why? This peopel ruin over game.

[storm flume]

Hello, @wintry storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[onyx quarry]

I cannot log in..

[blazing saddle]

Mind explaining the issue in detail, @onyx quarry?

[onyx quarry]

@blazing saddle I just did, I have approx 3 hours trying to log in, I get server time out, try again 300seconds later, I tried with another phone on a guest account and the same.. Now I tries using VPN on Spain and I could log in... So now the question is, is playing on VPN safe/legal?

[blazing saddle]

@onyx quarry We do not recommend usage of VPN services in accordance to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312

Maybe try playing on another network? Server reconnecting issues are mainly due to network connection problems.

[onyx quarry]

@blazing saddle I thought maybe the server is full because of the red packet drops.. But now It may be this wifi.. First time it happened though, I've using the same ISP since 4 moths ago

[blazing saddle]

Yeah, it is always better to check if your network is facing any issues.

[onyx quarry]

@blazing saddle I think "we do not recommend" is a bit vague answer, what does that mean?? Sorry I just would like to know if I can play like that.

[blazing saddle]

Did you check the message I linked?

[onyx quarry]

Yes

[junior ore]

How to light the cakes?

[blazing saddle]

Yeah, so it is not recommended that you use VPN to play. If you do, it is at your own risk.

@junior ore The event was available during a limited time in the past and is currently not available.

[junior ore]

😓

[polar marsh]

@onyx quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@onyx quarry Unfortunately we do not have any more addition public information about it, may it be how safe the usage of VPN is or other questions regarding it.

[polar marsh]

@onyx quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

Alright.. I guess, you know I've spent more than 5k in this game and I have the feeling that one day I'll get ban for no reason and it'll be impossible to get it back, I get this feeling due to instagramers, you tubers, chats & comments claiming getting ban without reason, of course that's assuming they didn't do anything wrong. But then again what if people just report me or the game recognizes something that I'm not even aware of in the phone. Pubg should run an additional app looking into file modifications or anticheating systems.
@onyx quarry There is never an account suspension given without any reason and all of the suspensions are justified.

There is already an in-game anti cheat system which takes care of detecting such game file modifications and violaters are punished accordingly.

[onyx quarry]

@blazing saddle Man hopefully you're right! Because If i lose my account I'll cry hard. Now I have a question, I'm a "click" away from buying the ROG Phone 2, I'm actually playing on a Note10+ but the Exynos gpu sucks, and would like to try with 60hz 855+ but this phone has triggers, whether I use them or not.. Is it ilegal/legal?..

[blazing saddle]

@onyx quarry As long as it is an in-built device feature, there will be no problems.

Triggers on an overall, are just 3rd party tools and are frowned upon by the mobile community and such tools are also not allowed in any official tournaments. The 3rd party tools which make any ingame file modifications are not allowed.

[onyx quarry]

@blazing saddle I'll screenshots this! Haha thanks for the support, I still can't play but it's probably the ISP..

[blazing saddle]

Yeah, better get your network checked! 😉

[balmy abyss]

Why my brother can't play with me he is new to game and lvl16

[feral mica]

Could you tell me, what happens when a squad partners with the enemy team within the game?

[blazing saddle]

@feral mica If you report them, the system will take appropriate actions against them.

@worn kiln Kindly stop channel hopping and check #clans channel as directed earlier.

@balmy abyss Can you provide more details about the issue being faced?

[feral mica]

@blazing saddle ok, meanwhile the match has already taken place, and at PMCO! The video has been on youtube since the 24th. How to report?

[blazing saddle]

@feral mica Kindly refer to the pinned message in #pmco channel.

[feral mica]

@blazing saddle ok!

[balmy abyss]

@blazing saddle i am crown player. My brother is gold player. He is new to game. But Can't play with me

[blazing saddle]

What error message do you get when you try to send him a team request, @balmy abyss?

[balmy abyss]

Match not starting becoz he is lvl 15 @blazing saddle

[blazing saddle]

That is probably a restriction imposed by the game itself, @balmy abyss. Maybe try again when his player level is higher?

[balmy abyss]

@blazing saddle Will connecting to social media help???

Becoz he is using guest account

[blazing saddle]

You can try it, yes. But the issue is player level and not the login method.

[jade dock]

My data speed is normal like before , everything is working fine but from past few days in matches it shows me 220-250 ping but behaves like 900 ping , my data speed is ok I checked its working fine with all other applications but idk why this is happening from past 3 days

[blazing saddle]

@jade dock Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[jade dock]

Ah thanks lemme try something to fix it

[polar marsh]

@celest arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[balmy abyss]

@blazing saddle my brother saying he played with crown player how's that possible

[silk hamlet]

they put new system u cant play rank matchs with low rank players becose of cheaters using low lvl accounts

atlest lvl 30 requirement

[blazing saddle]

I am not so sure about this, @balmy abyss. Then again, there is no definitive proof regarding their claims of bypassing such in-game restrictions.

Maybe the restrictions were imposed recently this is why you are not able to play with them anymore.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@fair hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@fair hazel Kindly report them as directed in the pinned message of #pmco.

[raven glacier]

Hey guys how do u reach tier 100 because if you complete every challenge you get to tier 80

Im at tier 35 right now

[spring void]

You also get the weekly mission crates and daily missions

[raven glacier]

Thats all?

[spring void]

And i am pretty sure you can reach tier 100 by completing all missions as well

[raven glacier]

Really???

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy skiff]

My Facebook account is disabled, and I can’t access to my account in the game.
I left the game last May, I want to login to my account but I can’t now.
What should I do ?

[night cloak]

@glossy skiff you didn't link your acc with any other social media acc?

[keen vigil]

@glossy skiff Contact Facebook support about your concern.
I think you can re-enable it in settings, if not please consider contacting Facebook support.

[storm flume]

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

[dreamy plaza]

I need help Why is my account being blocked 10 minutes each time Playing Values?

I need help Why is my account being blocked 10 minutes each time Playing Values? ID:5199725688

[keen vigil]

@dreamy plaza Refer to this
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[weary orbit]

Hi, My account is linked to Twitter and Facebook- My Twitter is hacked and now someone is accessing my account and spends all my UC any solutions?
Thanks
Emailed support team and they don’t answer

[storm flume]

Please refer to this channel's pinned messages for further information, @weary orbit:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[polar marsh]

@random moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@random moat Contact the in-game support regarding the issue.

[hollow lava]

Give away announced date

Anyone tell me

[trail pendant]

Last Tuesday, @hollow lava.

[dusty breach]

hi my pubgm hacked plz help bro customer care not response plz my FB account hacked but I am login play games help broslight_frown @EdnaKali/Shynt'lyn NA シ

[keen vigil]

Refer to this. It is pinned in this channel.

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @dusty breach

[storm flume]

Please refer to this channel's pinned messages for further information, @dusty breach:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[eternal arrow]

I Am Getting This Message Help Please Fast

Help Please

[trail pendant]

Please use this link and go ahead to Facebook help center: http://on.fb.me/1R1aM4k, @eternal arrow.

[eternal arrow]

I did but any idea in approx how much time i get reply... bcoz Tomorrow i am in very urgent need to play.. @trail pendant

[dusty breach]

Mobile no [phone] linked pubgm
Gmail [e-mail]
Fb Nandhu Nandhu
Pubgm I'd 5135279907
I want remove my facebook account because my account was hacked by someone and they misusing my account so please remove my facebook account from pubg. Respected sir,
(I send is pubgm customer care not ,,
Fb help centre not used

[keen vigil]

@dusty breach.Read pinned messages. And what i ve quoted.

[eternal arrow]

@keen vigil Help Me Please

I Am Getting This Error... I Have Messaged Facebook But I Know I Wont Get Quick Reply And Tomorrow There Is An Urgent Tournament I Need To Attend

[keen vigil]

Sure thing, what's your issue?

[dusty breach]

I see sir my FB full hacked

[eternal arrow]

@keen vigil 👆

[blazing saddle]

Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

@dusty breach @eternal arrow ^

[keen vigil]

https://m.facebook.com/help/186570224871049 try this @eternal arrow

[eternal arrow]

@blazing saddle I Did.... But Tomorrow Is Urgent Tournament... And FB Doesn't Reply Quick.. Maybe d U guys Know It @keen vigil @blazing saddle

[blazing saddle]

Nope.

[eternal arrow]

😑

[blazing saddle]

We cannot provide help regarding such issues.

[dusty breach]

@blazing saddle @keen vigil hi sir FB account hacked not login plz to agree my problem🙁

See

[blazing saddle]

Already gave you the appropriate answer. You have to contact Facebook support.

Kindly do not repeat questions regarding it.

[keen vigil]

Toroid already mentioned that we cannot help you.

[robust kite]

hello , my account got freezed due to not updating the emulator is it possible to get it back ?

[dusty breach]

Facebook not support

[keen vigil]

Please use #emulator-support @robust kite

[blazing saddle]

We cannot help you either, @dusty breach.

[storm flume]

You can contact the customer service via the game settings, @dusty breach. Refer to subpoint 5.3 in #faq for further instructions.

[dusty breach]

Hacker changed my number and all in fb @blazing saddle

[void root]

hi

[blazing saddle]

@dusty breach Social media account security is the users' own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about their social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

[void root]

I want to claim my personal file

[blazing saddle]

What is the issue, @void root?

[dusty breach]

@blazing saddle pubgm customer care not response sir

[storm willow]

@dusty breach check your Mail Facebook should have send you suspicious activity mail or password change mail

[dusty breach]

I am also send massage any time not responsible

[polar marsh]

@void root:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Naming nightmare

[round sable]

I have someone to report with a proof

[spring yew]

@round sable send it to customer support

[round sable]

How can i do that ?

[blazing saddle]

@round sable Report regarding?

[spring yew]

@blazing saddle probably about hacking.

[round sable]

Teaming up with someone else in Duo , they were three

[storm flume]

You can contact the customer service via the game settings, @round sable. Refer to subpoint 5.3 in #faq for further instructions.

[blazing saddle]

@round sable Send it to the in-game support as instructed and/or report their profile in-game.

[round sable]

I need to send them the video so they can make sure i’m not lying, i’ve already reported them in-game but they need to see the video

[blazing saddle]

Then, in-game customer support is the correct place to report.

[round sable]

Where to find that exactly?

[blazing saddle]

Check @storm flume's message above?

[round sable]

Thanks bro

[summer bramble]

Hi

Any one help

Any support here pls

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @summer bramble. Remember to read through #faq before asking questions in the support channels.

[summer bramble]

Ok

[glad magnet]

Hi guys

[spring yew]

We are unable to provide assistance if you do not ask a question or state a problem @glad magnet

[glad magnet]

These teams are allied against us , so please do the necessary action about that .

Regards,

[blazing saddle]

Kindly report them to the in-game customer support, @glad magnet. Thank you.

[elfin lark]

anyone here for support?

i got a golden redemption card how to contact pubg mobile

i cant understand how to message to customer service to redeem it pls assist me

[dense dock]

sent a pic on the bugs channel

[blazing saddle]

@elfin lark Check the pinned message in this channel.

[dense dock]

it seem that red hair for sara doesnt appear in the outfit

and if i change from the closet 1 to the rp closet and back at it again the red hair completely disappear and sara get left with her regular one.

[blazing saddle]

@dense dock Thank you for reporting the bug. The team responsible will look into the issue.

[dense dock]

no worries 👌

[glad magnet]

@blazing saddle I did but also I want PUBG mobile take action

[vestal perch]

@flat cedar come zzz

[elfin lark]

@blazing saddle is there any other way because no reply is coming after should i provide my address or they will ask maually

?

[blazing saddle]

Wait for their response, @elfin lark.

[elfin lark]

ok

thnx

[vestal perch]

.

[obsidian frost]

Is there a place where i can check the pts needed for conq on eu duo tpp

[keen vigil]

Conqueror | +4200

[solemn yacht]

i have a question me and my friends where playing and all of us were noticing the na server is lagging but our connection was fine

[blazing saddle]

Any ping issues, @solemn yacht?

[sleek panther]

Is it possible to buy a teir protection card ?

[solemn yacht]

28 ms to 32ms

[blazing saddle]

@sleek panther Nope, it is not possible to purchase it. You can earn it by doing various missions.

@solemn yacht So, the frames were freezing?

[solemn yacht]

it wss running fine

[sleek panther]

Could’ve just been a lag spike as I’ve been playing na all day and had no lag

[polar marsh]

@long needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tawny pine]

for 3 days 2 crazy hackers pissed everyone in vikendi people all reported but they re still online if there is any gm online can u check them one of thems id is : 5706156203

@somber solstice for 3 days 2 crazy hackers pissed everyone in vikendi people all reported but they re still online if there is any gm online can u check them one of thems id is : 5706156203

[storm flume]

Hello, @tawny pine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[rustic spruce]

How many teams qualify for PMCO with out the invited teams

[keen vigil]

@rustic spruce please go #pmco

[wispy thunder]

Hiii

[hybrid obsidian]

Help

[night cloak]

what help do you need

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hybrid obsidian. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@wispy thunder hey if you don’t require any assistance head over #pubg-mobile

this channel for support

[polar marsh]

@hybrid obsidian:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant seal]

please banish these 3 people playing 3 in the duo

[storm willow]

@distant seal Report them in-game with evidence

[polar marsh]

@feral aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Two questions: Why can a player not request details of merit decreases when the player feels strongly and knowingly that he/she did no such action to lead to that merit decrease? SECOND question: A player on your friends list is a cheater, you play and have played with the player (still unknown who this person is..) and you see no obvious sign or ‘any’ sign of player cheating, but you get penalized and merits taken away for having this player on friends list - can’t PUBG think of a better way to sort this out? One look at my K/D and you’ll know I’m no cheater, but still getting penalized for it.. really?..... wtf...

[normal fulcrum]

@night cloak Merit is deducted if you knock out or kill a team mate in a match (classic/arcade/payload). Merit might also get deducted if someone report you for verbal abuse on chat during the game or malicious afk

[night cloak]

Which I did none, it was not until more recently that my merit just keeps going down

Never had any issues before

[foggy notch]

My account did not get bnned even after using hacks for 2 months

[storm flume]

Please refer to subpoint 3.7 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@foggy notch If someone robs a bank and does not get caught, it does not justify the crime or offence, and it does not make said crime or misdemeanor allowed. Robbing banks is prohibited, and there will be consequences once caught, so there will be for exploiting the game and cheat.

[foggy notch]

Just kidding bruh

[night cloak]

Me too.

[foggy notch]

[elfin jackal]

What?

[spice rampart]

Hackers in pubgm almost every single game

[storm flume]

Hello, @spice rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[umbral needle]

Guys I got banned but didn’t hack

I don’t know what to do

[spice rampart]

Anti-cheat system down not working

[umbral needle]

Can still get my account back!

Ahhhh

Ten years!

[spice rampart]

Hackers in pubgm

[storm willow]

@spice rampart the system is being improved and regular anti cheat measure are being done. They will get banned for sure

[storm flume]

Hello, @spice rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[polar marsh]

@spice rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

If you have video evidence use the above link t report them

@spice rampart please follow above instructions to report please they will be banned soon

[spice rampart]

Not working they still in the game

And sorry but your report service not good even hackers said before leave the game report me lol i mean what’s going on here

[storm willow]

It takes time to review the report and necessary action will be taken If found cheating

[normal fulcrum]

When you report someone @spice rampart, they don't get a ban instantly. Their account goes under investigation which can take any number of days. If any abnormalities are found, the account gets a ban depending upon severity of violation

[spice rampart]

I have video evidenced of hackers and they won the match also

But what about my match my rank and k/d

[storm willow]

Attach that video to the report link, it makes the process easier

[spice rampart]

Simply just report the and go back to lobby 😷

[storm willow]

did you read what I said ?

[spice rampart]

This another person

Video is to long I’ll make short wait

[verbal roost]

Hello Hello, I have a problem with my account, who can help me?

[storm willow]

After doing that follow the below process @spice rampart

[polar marsh]

@vivid heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @spice rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[verbal roost]

Hello any admin online ?
Help me ?

[normal fulcrum]

Yes @verbal roost. How can we help you?

[verbal roost]

@normal fulcrum hello my brother
All the balance in the game has been withdrawn due to an illegal purchase, and I am buying through a legal customer

[normal fulcrum]

What did you purchase and from where or from whom have you made the purchase?

[verbal roost]

I bought uc from a store near my house

@normal fulcrum
I talked to the store owner about the problem, and he didn't give me my money back

[blazing saddle]

@verbal roost Refer to this:

https://discordapp.com/channels/393088095840370689/481200416349224980/662538769966039060

Only buy UC via in-game shop or http://www.pubgmobile.com/pay

[verbal roost]

@blazing saddle
Tnx bro
And this balance? Will I be able to recover it?

[blazing saddle]

@verbal roost Contact in-game customer support regarding it.

[spice rampart]

No @storm willow i will send here

[storm willow]

@spice rampart that will be of no use. No one here can take any actions. If you use that link, the concern team will review it and take action. That’s the only best thing you can do to ban them.

[somber solstice]

In any event, when someone from the Discord staff team tells you something, listen.

[spice rampart]

In website they want to upload on youtube for seeing evidence

[somber solstice]

Then that is what you do

[spice rampart]

Now i know why hack said must report before leave

Just make new skins in next royalpass

And thank you soo much for helping me @storm willow 🙂

[somber solstice]

You do understand that graphics designers are as bad at programming as programmers are at drawing, yes? There are different teams involved in both, making new skins and developing anti cheat measures, and neither team can be made to help the other get more work done.

[tame sluice]

Hack player

[storm flume]

Hello, @tame sluice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[spice rampart]

Another hacker from arab

@tame sluice what kind of hacks they use

[somber solstice]

#613267301243944960 1.4...

[spice rampart]

@somber solstice

[fair sparrow]

How to get beta version of pubg

[storm flume]

You can apply for the PUBG MOBILE beta program here, @fair sparrow:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[spice rampart]

See

[fair sparrow]

Link is not opening

[normal fulcrum]

Beta testing is closed right now @fair sparrow

[bitter iris]

Is war mode only snipers now because I just played 3 games without any ars or smgs so I was just wondering

[fair sparrow]

When it will i want to play

[somber solstice]

We can't say, sorry

[tame sluice]

Throws the video out of my app while trying to upload

[spice rampart]

Now everyone ignoring the topic of hacker

😂

[somber solstice]

There is nothing the staff of the discord server can do about it. All you can do is report through the link provided and wait. Outside of the people with the yellow names, all other staff are not part of Tencent. We're all community volunteers.

[cyan citrus]

i want to ask when is erangle 2.0 coming out ?>

[somber solstice]

Ehem. No fighting in the server, certainly not in the support channels.

And once again, we can't say

Not being part of Tencent means we have no information on the status of any updates.

[spice rampart]

@cyan citrus why you all soo rude

[night cloak]

Hello how can i get more points in ace tier

[blazing saddle]

@night cloak By getting more kill rating and survival rating.

[night cloak]

@blazing saddle too much hackers

@blazing saddle i cant survive

[blazing saddle]

You can report them, @night cloak.

[night cloak]

The only come to kill me

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[glass sentinel]

@blazing saddle

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @glass sentinel. Remember to read through #faq before asking questions in the support channels.

[glass sentinel]

explain aganin

[lofty trail]

@warm wren this is scamming isn't it?

[warm wren]

Do not follow or click any links for free items through social media such as that. @lofty trail

[lofty trail]

@warm wren I know, thanks for your help, btw when will the crew challenge registration start?

[warm wren]

Keep your eye on the announcements ingame

[cerulean reef]

Hello My name is Nawras my account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and you say that I have modified the game data for the runtime and I do not know what it  It and I am not hacked to be banned for a ten years and You can warn me or banned me for a week or three months but ten years is not fair and I see a lot of hachers you did not take any action Why did you banned  me for some reason I do not understand it If your speech is correct, I do not know how it happened and I do not know what it means for files related to runtime. I hope you review your decision and thank you I hope that my account will be returned and removed from it.  This is my account ID ‪5330443999‬

My email:[e-mail]

[polar marsh]

@cerulean reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@static vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @potent jolt. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello i'm playing on samsung galaxy s9+ and sometimes my phone overheats and game gets very choppy, any suggestions on how to prevent that?

[vagrant onyx]

@night cloak yes

• make sure all app in background closed

• use app to clear ram ( make sure the device have free space just for make sure )

• don’t play in hot place

• try not always charge and play

• if possible try to reduce the graphics and frame rate

[jovial wolf]

I am having high ping issue from yesterday my ping wont drop from 270 whats the reason before i used to play on 120 i repaired the game restarted my wifi but still the lag continues is there any problem related to the server mods?

[vagrant onyx]

@jovial wolf they might be a server side problem

have you try to switch to any other connection ?

[night cloak]

What app should i use to clear ram?

Sorry for interupting

[jovial wolf]

Na i rely on wifi for playing is there any other problem like mine reported in any past days?

[night cloak]

@jovial wolf my NA ping changed

From 120 to 230 something, my eu is still same

[jovial wolf]

I mean comeon EU has 171 which i usually get but KRJP and Asia are tge lowest ping that i should be having and its just stuck around 270+

Yea it maybe ingame prob its annoying hove they fix that soon

[normal fulcrum]

@jovial wolf Where are you from?

[jovial wolf]

Nepal

[normal fulcrum]

You can ask your ISP to reconfigure your router's dns

[keen vigil]

@night cloak It is not recommended to downloaded security apps and management apps, if you already have one integrated in the device use it rather than downloading security apps to be able to clear RAM cause these apps themselves consume a lot of RAM.

[jovial wolf]

I haven't done any sort of things like that before and i have no idea of that

[normal fulcrum]

You can call them and ask them and they will do it. It should fix ping issue

[night cloak]

@keen vigil also may i ask one more thing, im deciding on what phone to get, 11 pro max, galaxy s10+ or note 10+

Which is the best for pubg

[keen vigil]

11pro max

[night cloak]

Since season1 samsungs are giving me headaches with overheating

All high end devices

[keen vigil]

Every device heats up when An app makes the processor work