questions

[cosmic hull]

@haughty cypress

@wise rune

@somber solstice

@hasty hare

@neon patio

[prisma tundra]

hallo

[cosmic hull]

@cloud cargo

[prisma tundra]

whats up?

[cosmic hull]

@tall heath

@pseudo hinge

[prisma tundra]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @prisma tundra. Remember to read through #faq before asking questions in the support channels.

[cosmic hull]

@violet temple

[prisma tundra]

i need FACKING help

help number 4

[cosmic hull]

💩

نعم تفضل

[prisma tundra]

get in the car @cosmic hull

[cosmic hull]

هاذا هوه جي جي تنفنشه

@somber solstice

@somber solstice تعال ابن كحبه

[prisma tundra]

@neon patio

@neon patio

[cosmic hull]

@neon patio سستر بلي

[night cloak]

[prisma tundra]

@night cloak hey

[cosmic hull]

@night cloak هاي

[night cloak]

#chat

@prisma tundra If you don't need any kind of help/ support, please don't write a single word over here.

@cosmic hull You need to write in English in order for us to understand. We don't understand, I don't understand what you saying.

[cosmic hull]

@night cloakHey we are a full squad. We play a game. We climbed up, Conker sobbed a week’s account

[brazen iris]

Hello, can someone help me please?!

[storm willow]

@brazen iris post your queries here, when staff comes they ll respond

[haughty prairie]

@cosmic hull حب اكو سيرفر ببجي الشرق الاوسط

هنا يحجون انكليزي بس

[kind drift]

@haughty prairie use English please 🙃

[haughty prairie]

I know but I’m trying to explain to him in Arabic because he can’t understand English

@cosmic hull #613267301243944960

[kind drift]

k

[haughty prairie]

✌️

[winter sundial]

I need help. Someone registered my account for PMCO and i can't register my team because my account is already registered. can i get some help?

[tranquil condor]

Lunar New Year exchange, doesn’t have enough firework to exchange the outfit

[fading sluice]

Can someone get this guy banned?

Thats my account that been stolen and hes using cheats

[storm willow]

@winter sundial use #pmco I saw similar case yesterday. Just scroll up and find the solution in #pmco

[brazen iris]

Hello.

[polar marsh]

@brazen iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I am getting to much ping issue after the update

[rotund marlin]

Trying to buy prime plus but it keeps going to the regular Prime subscription when i go to buy

[ember turtle]

Poll : We need There should be an option to gift boucher to friends.

[vagrant onyx]

@fading sluice you have to repot to Tencent support in the game explain about hacked acc and stolen
And hopefully you will get something to help

@ember turtle maybe in future ( you can gift outfit and script coupon )

but i don’t think this will be added

[naive steppe]

hello

is there any other way to buy uc with ID method for taiwan server?

[quartz seal]

Hi, I want to report a player who is posting adult content in their profile picture

[storm flume]

Hello, @quartz seal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[storm flume]

Use #activities to find other PUBG MOBILE players, @shut crater.

[fringe fulcrum]

Good morning, I lost connection with the account that let me get to my game account, what I should to do to unbind it?

[heady maple]

@fringe fulcrum u can't unbind

@cursive shell English only

[storm flume]

Please do not use any other language aside from English in this channel, @cursive shell. Refer to #613267301243944960 for language channels.

[polar marsh]

@frank grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@fringe fulcrum if you lose your connection method
( you should try to remember some info so you can find your acc )

[blazing saddle]

@ember turtle Kindly post suggestions and feedbacks in #old. Thank you.

[rustic scarab]

Hello dear this player use hack help him to win please check him this ID 542233823

[ivory jay]

I have a video for a cheating player waller + magic bullet + no recoil where can i send it to you

[polar marsh]

@pliant beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@lyric cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @ivory jay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[ivory jay]

@storm flume if i didnt get the id how can i report him

[blazing saddle]

If you know the name, you can search for their profile ingame and get the ID, @ivory jay.

[lucid dove]

anyway to recover synergy after unfriending

[winged oak]

Toroid

@blazing saddle

[dim hollow]

Do i need to completely these in asia server @blazing saddle

And is their any tier requirement

[eager panther]

When is the next pubgm update

[long ibex]

Please explain to me why I'm in diamond 4 and I lose 43 points am I in ace or crown. I dont understand this

[dim hollow]

Whats ur rank @long ibex

[long ibex]

Diamond 4

[dim hollow]

Rank

Not tier

[keen vigil]

@long ibex Your point decreases or increases depending on your overall performances and Ratings, for example if you re good at survival, your point will slightly decrease when you die a bit earlier than usual, but when you re not good at survival and you die early, the rating will greatly decreases and so on, it's the same principles with all other stats, Kills, Top10% ect.
And the opposite is true, when you re usually don't get much kills, but in a game you get a lot of kills, your points will greatly increase.

[normal fulcrum]

@dim hollow I don't think server mattera to complete the challenge since there's no such requirements mentioned

[dim hollow]

I want a confirmation

[storm flume]

Hello, @rustic scarab!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dim hollow]

As i dont have much points to waste

[storm flume]

Hello, @ivory jay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[normal fulcrum]

@dim hollow You can read the rules and play according to the rules

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@dim hollow I hope this helps:

https://discordapp.com/channels/393088095840370689/481200416349224980/621374910031331344

[polar marsh]

@fossil trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@winged oak Yes. How may I help you?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[versed sorrel]

Any mod on i need some help

[spring void]

Yes?

[versed sorrel]

How do i buy uc in nepal

Hey any moderator online?

[normal fulcrum]

@versed sorrel Are you on Android or iPhone?

[versed sorrel]

Android

[normal fulcrum]

Have you logged in using Facebook or Google Play Games?

[versed sorrel]

Google

Play games

[normal fulcrum]

Do you have a valid Google account?

[versed sorrel]

Yea

[dim hollow]

@blazing saddle what is that

[charred garden]

hello

[blazing saddle]

@dim hollow Rules for bonus challenge.

[dim hollow]

I cant open it as i am on mobile

[normal fulcrum]

Have you tried making a purchase through Google?

[charred garden]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @charred garden. Remember to read through #faq before asking questions in the support channels.

[blazing saddle]

Check pinned message then, @dim hollow.

It's pinned there.

[versed sorrel]

There is no options to pay i cannot use my credit or debit card

[normal fulcrum]

Can you share a screenshot?

[dim hollow]

Means i can only complete it in asia server right?

[blazing saddle]

Use

http://www.pubgmobile.com/pay
If you are facing issues while purchasing from ingame shop, @versed sorrel.

[versed sorrel]

And in nepal there is esewa that options is not available

In midas buy also

[blazing saddle]

@dim hollow Any server which has the best ping for you.

[versed sorrel]

There is no nepal there @blazing saddle

[vagrant onyx]

@versed sorrel you can ask someone

[charred garden]

I need an employee

[blazing saddle]

What is the issue, @charred garden?

[polar marsh]

@charred garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

From other country to do or transfer the UC from pubg Pay @versed sorrel

[versed sorrel]

In nepal we cannot use credit or bedit card

[dim hollow]

?

[vagrant onyx]

In legit way @versed sorrel

[normal fulcrum]

@versed sorrel You can select Others

[blazing saddle]

@dim hollow Oh. Yeah Asia server. My bad.

[dim hollow]

Ah means i need to complete them in asia right

[blazing saddle]

yeah yeah. It is written in the rules.

[versed sorrel]

Yea there are options but people overcharge us they take 15$ for 660 uc

So please i req. U to give msg to pubg officials to put some payment methid to buy uc. A legit official way.

[vagrant onyx]

@versed sorrel dude Tencent warned to buy from unauthorized place

[versed sorrel]

@vagrant onyx so i am asking how do i buy uc man.thats the point.

[vagrant onyx]

that will lead to lose your IAP or get acc banned

[normal fulcrum]

@vagrant onyx Please don't create a confusion

[vagrant onyx]

@versed sorrel i told you

@normal fulcrum i try to explain him

[versed sorrel]

Yes dont create confusion. @vagrant onyx

[vagrant onyx]

@versed sorrel ok

[normal fulcrum]

@versed sorrel Midasbuy is safe to purchase UC. You can select Others in country and complete purchase

[heady maple]

Uc buying option is already there 🙄

[versed sorrel]

Please ask any nepali players how they buy uc .we have to give our id to unknown person and we also shouod buy in high rate .from unofficual sites

[blazing saddle]

Do not make purchases via unofficial sources, @versed sorrel.

[versed sorrel]

Yes so please help me buy

[blazing saddle]

The only official sources for purchase are ingame shop and
http://www.pubgmobile.com/pay.

[versed sorrel]

please add esewa as we can only pay from there to buy uc no other options we also can buy razor gold or anything here in nepal.

So if there was options like pay from esewa in midas buy i would buy from there

But there is no options like that

[blazing saddle]

Can't you make direct transactions via VISA/ Master card?

[versed sorrel]

No we cant

It says try from another card or like that.

U can ask any people from nepal how u buy uc .

They cant buy

we should rely on unofficial sites

[blazing saddle]

Okay. Noted. Will try to forward this issue. Thank you.

[vagrant onyx]

@versed sorrel ask someone to do for you

This legit you can transfer money to them

[versed sorrel]

@vagrant onyx no one in nepal can use card here

[vagrant onyx]

@versed sorrel outside

Not inside your country

[versed sorrel]

Well,If i will do like that it will be only available to me and what about othere who dont have known person in outside they are stuck they cant buy.

[night cloak]

what erangel pack consist of i just redeemed it but i havent seen any changes duh

[polar marsh]

@mint leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coral moth]

can't we send someone rp elite+ with uc anymore ? Now money ?

[blazing saddle]

It was changed last season, @coral moth. It is not possible to gift Royale Pass with UC anymore.

[coral moth]

sad man, someone wanted to give me rp elite with his extra uc buy not anymore :/

[polar marsh]

@nocturne crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tranquil umbra]

Help

[buoyant onyx]

Hi

[tranquil umbra]

Hey

Can u help

[distant escarp]

@tranquil umbra what's the issue?

[meager scarab]

I bought 60uc in total in last 4 days (15×4) and even was able to buy the mini 14 from purchase bonus, but didn't got this hat from purchase bonus.

[distant escarp]

@tranquil umbra

Please follow the steps if you're experiencing any issues with installing/running PUBG Mobile.

1. Check network connection (Wi-Fi/Data)

• If set to "Download only in Wi-fi", game will not download when connected to data
• Depending on your connection, there could be a delay or might not be supported

2. Check for free space on your mobile device
3. After following the above steps, please try installing the latest version from Google Play/Appstore

In case your game is crashing:

There are multiples reasons to game crashes. Please follow the steps below.

1. Turn off all application running in background apart from PUBG Mobile
2. Check the version of your OS and update to latest version if required
3. Check your network(Wi-Fi/data) connection
4. Change the graphic settings on PUBG Mobile
5. Settings -> select 'PUBG Mobile' -> select 'storage' -> clear all data and cache

[polar marsh]

@hollow juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant escarp]

@meager scarab

I didn't receive my item after making purchase.

If the purchase was successful, you should be able to check the item from your inventory.

Depending on your network connection(Wi-Fi/data) your purchase could be delayed.

If your purchase is not received, please turn off PUBG Mobile completely and try again.

Still can't find your purchase? Please submit a ticket to PUBG Mobile Support.

By providing character name, purchase date and time, price of item and receipt they can provide faster support.

[wind field]

5404931759

[onyx cairn]

@wind field
Would you translate into English, please? 😊

[polar marsh]

@wind field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager panther]

By mistake my current country/region changed from India to Germany can I change it.Do the lantern event will come for me in Germany location.

[onyx cairn]

No worries. Germany will have it, too. @eager panther

[eager panther]

@onyx cairn thnx bro🤩

[onyx cairn]

You're welcome. Feel free to contact us here anytime you need any assistance. 🤗

[woven hill]

هم انته تبندت

[onyx cairn]

In English, please. Unfortunately I don't understand you.

[polar marsh]

@woven hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

That's sad, I'm sorry. Please follow the instructions given above.

[dim hollow]

No lantern event in India

[polar marsh]

@scenic dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@dim hollow It is an upcoming event.

[polar marsh]

@agile mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim hollow]

K

[polar marsh]

@zenith horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proper timber]

🙄

im not hacker

[prime ferry]

what is the reason for deducting UC without any purchases?

[proper timber]

😣💔

[storm flume]

You can contact the customer service via the game settings, @prime ferry. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@proper timber Aloha! How can I help you?

[proper timber]

No, if I say my problem, I will be blocked

😭

[night cloak]

Oh.

[proper timber]

Did you know what?

[night cloak]

Your account was banned for no reason?

[proper timber]

yes😣

What is the solution to the problem? @night cloak

I wish I could help you @hope#1🙏234

@night cloak

[heady maple]

Xd

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @proper timber. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Read the bot.

[proper timber]

I cannot copy and translate the message

[polar marsh]

@proper timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi Need help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frozen jungle]

Hi

I need help please

[night cloak]

@frozen jungle Aloha! How can I help you?

[polar marsh]

@frozen jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hacker..

Aimbot

I swear i enough with hacker today...👌

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[trim cove]

i am sending email to support of tencent but they dont answer ? what will need do ?

[carmine raptor]

hey i have a lot of fps drops on my pc

anybody to help me ?

[keen vigil]

@trim cove please be Patient.

[trim cove]

i hope they will answer.

[polar marsh]

@trim cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic crag]

I got this just now. Whats that??

[keen vigil]

@carmine raptor If you need Emulator support go to #613267301243944960 and react to 🇪 To unlock Emulator support channel.

[broken ether]

Mods I need help..

[keen vigil]

@toxic crag Please do the same thing as i forementioned.

[toxic crag]

@keen vigil how to react to E i dont understand

[broken ether]

@light trout I need help..

[keen vigil]

@toxic crag By the way reinstalling emulator can fix your problem.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @broken ether. Remember to read through #faq before asking questions in the support channels.

[toxic crag]

Ok thanks i'll try

[light trout]

@broken ether What is it about?

[topaz wave]

Fix the game make a update the hacker's is a lot in emulator

[toxic crag]

I'll not lose my games installed if i reinstal right ? @keen vigil

[keen vigil]

@toxic crag Are you using gameloop?

[toxic crag]

Yes

[keen vigil]

I honestly don't know if you will lose your other games.

[toxic crag]

But i wont lose pubgm

[blazing saddle]

@toxic crag Kindly ask Emulator related queries in #emulator-support. Get the role as instructed by @keen vigil earlier.

[toxic crag]

Ok

[storm flume]

Hello, @topaz wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[toxic crag]

Ok restarted my pc and its fine now thanks @keen vigil

[keen vigil]

Great, please use #emulator-support next time.

[toxic crag]

OK

[steel sparrow]

I am getting indo server even if i live in india and do not use any vpn

[broken ether]

@light trout about the registration of pmco.. Why can I get help about it?

[keen vigil]

@broken ether #pmco

@steel sparrow What do you mean, please explain?

[polar marsh]

@dire quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to this channel's pinned messages for further information, @steel sparrow:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[steel sparrow]

@keen vigil i play on wifi and I am not getting indian servers.

[blazing saddle]

@steel sparrow The first pinned message is the answer to your query.

[steel sparrow]

Ok

Ya i got my ans thanks

I cannot change the DNS adress myself?

[night cloak]

Hello guys ...what should i pick ?

[keen vigil]

Ask here preferably #emulator-support
React to 🇪 in #613267301243944960 to unlock the emulator support channel if you haven't yet.
Depends on where you live, would suggest Other regions.

[blazing saddle]

@steel sparrow You can try DNS changer app, but the problem lies with the service provider so I doubt it will help

[bitter iris]

I restarted my game whilst I was in a game and then I rejoined and it didnt give me the option to rejoin the game

Like this game is so bad

@night cloak

Why did it happen

@warm wren

Anyone?

@bold siren

@lime juniper can u help me out seeing as there is inactive mods

@light trout

So there is 6 people online who help out but none of them reply seems like the pubg mobile server

[lime juniper]

What can we help you with? You just need to wait for the next match.

[bitter iris]

Basically i was in a game but my teammates couldn't hear me so I restarted, normally when I restart in a game played in a room it gives me the option to rejoin but it didnt

Any reason why @lime juniper

[blazing saddle]

@bitter iris Maybe you got kicked out of the lobby. Sometimes when you rejoin the game, the game is not able to connect you back to the lobby and you get kicked out. It maybe due to various server sided reasons and the only thing you can do is wait out the match.

[bitter iris]

@blazing saddle I was in the game though when it started

[blazing saddle]

I told you. It happens sometimes and there is nothing you can do about it.

[bitter iris]

Oke

Also you know about loading screen issue will a dns changer fix that?

Cause im still getting it when my ping is good

[blazing saddle]

Also next time, just put up your query here and wait for a response instead of mentioning multiple staff members. They will answer whenever they check out the issue. You are requested to be patient.

Also you know about loading screen issue will a dns changer fix that?
Most likely cause is unstable network and yes, DNS changer can, upto some extent, help with it.

[bitter iris]

Do you know a reliable dns changer and is it an app?

[blazing saddle]

@bitter iris

[bitter iris]

Ok thanks

[scarlet narwhal]

Hi

[night cloak]

My account was categorized 3 months ago, and I was not playing with that, and my account is afraid to play with it with you so that it does not categorize

[void pine]

How to download game for peace in India on android?

[keen vigil]

@night cloak Im sorry i didn't understand your Issue, can you please explain?

@void pine what do you mean?

[void pine]

Game for peace , Chinese version of PUBG

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[void pine]

I just wanted to know how to download that

[blazing saddle]

You can look for the information on YouTube or search for it on Google. This is not the correct place to ask such queries.

@night cloak What do you mean by categorized?

[distant escarp]

@blazing saddle i think he means susp ended

unless he mean's "not ranked" then tht's a different thing

[blazing saddle]

I doubt that.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sturdy venture]

Hello my account dosent have rank i dont now why? My id 5696985939

[keen vigil]

@sturdy venture check your settings, you probably hid them unintentionally.

If it's not settings try to repair in login screen, must be a random glitch.

[sturdy venture]

I do it and still not ranked

[keen vigil]

Have you tried to play some Matches In Classic mode?

[supple vessel]

@keen vigil are u bot?

[heady maple]

Xd

[supple vessel]

I mean I idk whether they are bot or real people

[heady maple]

Real

[supple vessel]

But they talk like a bot

[night cloak]

what are the accepted characters for name changing in pubg?

[keen vigil]

@supple vessel channel Unrelated questions goes in #chat or #pubg-mobile .

[night cloak]

i tried changing my name with some characters but it didnt let me

but some other people have special characters in their name

[keen vigil]

@night cloak Basically all characters, one of the hidden letter is this letter [ū] it's unseen in Your profile but shown in Killing Messages.
May i ask what characters you re using?

[night cloak]

𐑌

thats the charcter i tried

[keen vigil]

Never seen it before, Probably not supported.

[night cloak]

and also why dont arent [ , . ' - _ supported?

[keen vigil]

These are symbols.

[night cloak]

Hi

some people have "〗" but "_" is accepted

[keen vigil]

These are all supported symbols in pubgm, if you would like to have the link tell me.

[night cloak]

yes could you link it please

[keen vigil]

Links are not allowed here, Dms.

[night cloak]

thanks

[keen vigil]

You welcome.

[polar marsh]

@sullen pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@limpid lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring barn]

Whats diff between camera sensitivity and ads sensitivity

@night cloak u can only file claim if you are legit. This server can't help you with ban stuffs.claim for review your ban or wait 6 months

You can only try ingame thats the only way

👍

@warm wren can you help.me with my question. Ping me when u answer thanks

[mental dove]

@blazing saddle do you really see any changes after using dns changer?? Cz i want some better app to reduce my ping

[night cloak]

@mental dove DNS come into play only when you first connect into the game/at the start of a game when the game has to "allocate" a server for your game and tell your phone how to connect to it, but once it's connected your are done and DNS does not come into play in any way during gaming.

[spring barn]

Whats diff between camera sensitivity and ads sensitivity

[night cloak]

@spring barn ADS sensitivity works when you are tapping the aim down. It changes the speed in which the reticule will move around while holding/tapping the aim button. While camera sensitivity works when you swipe the screen to look around you.

[spring barn]

Then whats the point of having scope sensitivity in camera sensi section ?

[night cloak]

When you scope in, you still can swipe the screen to look around you through the viewfinder. And the scope sensitivity does that.

[spring barn]

I don't understand whats viewfinder ?

[night cloak]

Basically the circular hole which is there on a scope to see through.

[spring barn]

Ok so when we see through scope circle by swiping is ads! ? Right and when we are normal tpp fpp its camera

[night cloak]

When you aim, whether there is a scope or default sight, it's ADSing.

[spring barn]

I want to know that in pic up there when will particular scope sensitivity will he used

Here ads sensitive will be used

And here camera sensitivity of fpp or tpp. But. Where will be say like 4x (camera sensi) will be used ?

[night cloak]

Btw, this is not the channel for teaching how to master or learn your sensitivity settings, @spring barn. You might wanna read online articles, videos or ask other players in #pubg-mobile.

[spring barn]

I m not learning sensitivity settings just asking what does they do

I am not asking to tell me any sensi

Just asking where is that particular sensi used

[night cloak]

Let me find you a video.

[spring barn]

Thank you

[night cloak]

I might not have enough information to tell you only with pictures and texts. Video is very handy.

[spring barn]

Hmm

[night cloak]

@spring barn Here, https://youtu.be/UWfDIvww5rQ this can give you a basic idea.

[spring barn]

Thank you so much

[night cloak]

No worries!

[spring barn]

That's actually what i want to know 👍
+rep

[polar marsh]

@pure wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@high rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green anvil]

Is there a document/available list with the PMCO game/loot spawn/circle close speed settings to be apply in advanced PMCO training rooms?

[night cloak]

So I'm having a problem where it's saying Not Ranked for Solo TPP Kill Ranking. And for anything else it at least say top 100.00%. Yesterday it showed and today all if a sudden it does not. Why is this?

[fresh pagoda]

‏ Character name『LZEZ』ッ

‏Character ID 5146580480

‏Date and time of last play 2019/09/08

‏The date and time when the account suspension was confirmed 06:27:44 09-09-2029

‏My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again

‏Use vpn for shows only

[polar marsh]

@fresh pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak Yesterday you were on top, today people surpassed you. Keep playing.

[green anvil]

@night cloak any help with my question or do you have no idea?

[night cloak]

@green anvil Can you write again?

[green anvil]

Is there a document/available list with the PMCO game/loot spawn/circle close speed settings to be apply in advanced PMCO training rooms?

It's a bit of both so wrote it here and in the pmco support channel

[vagrant onyx]

@green anvil #pmco

[night cloak]

No. Such settings can be applied to LAN events, only if the management team finds it necessary, @green anvil.

[green anvil]

I understand that, but are these settings publicly available anywhere? Just like the point system or the amount of people in the game

[night cloak]

I don't think that's the case on my other account I never played a solo match and it at least says a percentage

[wary anvil]

Bro mere say galti say abhi 120uc wala ek premium create khul gaya kya aisa nahi ho sakta ho mujhe wapas kar de aur create se jo nikala wo lay lay

[slow elm]

@wary anvil 😂

[wary anvil]

Matlab mere lag gaye 😳

[dim hollow]

If i decrease my fpp league will it effect my tpp league

[scarlet kraken]

Hi, does character’s special ability work in Domination mode?

[night cloak]

@dim hollow no

[ashen harbor]

Hello

Allied with hacker for evaluation

[night cloak]

Hello Sir did u even received player's report it seem you didnt even received fuxk

I have reported so many Cheater and i never get my rewards wtf was that

[median flint]

How to unlink twitter account if it got hacked

[night cloak]

@ashen harbor Report them in-game

@night cloak It needs time to check reports and you need to get some patience.

There are a large of amount of reports Tencent recieves everyday.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modest ibex]

I did nothing wrong mute me ok

GG bro

@night cloak 👍

[night cloak]

Explain

What's up with you?

[modest ibex]

You mute me bro

The other account tge above

[night cloak]

How can I mute?😳 You got auto muted maybe.

[modest ibex]

Hmmm

The BOT mute me?

Lol

[night cloak]

My lean buttons do not appear even though I have them set

[night cloak]

my phone is not weak but still it doesn't support smooth+extreme so I'm thinking to use GFX tool do you guys recommend it?

[iron basin]

Hello I Have already maxed out my sara lvl10 now when i tap on the 5 sara crates that i have its not opening, anyone please help

@night cloak go forit

[night cloak]

sure? I don't wanna lose my account

I still don't understand why a phone paired with Snapdragon 730 and 6gb ram doesn't support smooth+extreme

[iron basin]

@night cloak yes

[night cloak]

kk

[polar marsh]

@iron basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[night cloak]

if that's a violation then what about not being lazy and optimise your game

no everyone is Bill gates

[polar marsh]

@sand kindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello I would like to know why it's showing for TPP Solo for Kill Ranking Not Ranked. Yesterday it showed the percentage of my place in the server and now it does not. It showes for squad dou. I know it's a bug with the game and I would like it to be fix I'm trying to grind top 100 kill ranking

[sour ivy]

@polar marsh please bring a new log in options with our phone number which we are linked with our account

@polar marsh my fb account was hacked and deleted. I can't access my pubg mobile account .I linked my account with my phone number please help me to get my pubg mobile account back

[night cloak]

Plz Solve Bonus Challange Problem

I Can't Collect Point

It Shows Server is Busy

[boreal forum]

O.o

[normal fulcrum]

@night cloak @sour ivy You can provide bugs and feedbacks in #old

@night cloak A game has it's hardware and software requirements to run smoothly. If the hardware and/or software doesn't meet the minimum requirements, game doesn't work properly. It's not only for Pubg Mobile, but also for every other game whether on handheld devices or desktops

[night cloak]

Adreno 618 is powerful enough to handle it, I don't know if it's tencent's fault or the vendor of my device

my friend has realme 3 pro which has a less powerful processor less ram and adreno 616 so and it supports smooth+extreme

[storm flume]

Hello, @covert silo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Recently the game gets stuck while in a match. Using Poco F1.

[distant escarp]

What should I do if I am experiencing lag/lost connection?

If you encounter lag, please try the following steps to troubleshoot the issue:

1. Check if you have selected the optimal server:
   Tap the Select Mode button below the Start button in the Lobby, then tap the server button in the top right corner. Select the server with the lowest ping.
2. Make sure that you have a stable internet connection.
3. Change your internet connection (4G vs. Wi-Fi) or move to a place with the better signal.
4. Exit the game and clear some storage on your device, then log into the game again.
   Before logging out, please note that if you are playing as a guest, logging out may erase your character progress.
5. Tap the Repair button on the right side of Login page to repair PUBG MOBILE.
6. Download and install the game again.

*The internet fluctuation may causes this problem sometimes, we suggest you to try above procedures to see if the problem can be fixed or not. If the issue persists, please contact the in-game customer support to get further/more assistance.

@night cloak

[night cloak]

It isn't lag/lost connection

The game just freezes

And I have to close the game to start playing again

@night cloak Kuch Naya Bata Yeh To Roj Hota Hai

[distant escarp]

@night cloak try reducing your graphics settings

[night cloak]

@distant escarp already playing at lowest settings

[polar marsh]

@sullen snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@night cloak Tried Repair Client?

[mild wadi]

can anyone tell me what is it kind of update is this?

[cerulean zinc]

It is based on lunar new year,

Check #news @mild wadi

[mild wadi]

if i download the file. do i need to move it in pubg data file?

or after down everything is gonna be done automatically

[cerulean zinc]

The event is in main already!

Go check out Pubg Mobile global

[mild wadi]

ok thank you

[eternal linden]

Uc suddenly became

Zero

[polar marsh]

@eternal linden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean zinc]

Heard anyone using this to play? 🤣

@blazing saddle

As far as I know, this is for music only right dude?

Yo @light trout help

[bold siren]

Try playing with it, but it might have some delay since it’s a bluetooth device, @cerulean zinc.

[opaque ginkgo]

Which update is this

Your event page asked me to download 673 MB apk and after that the game asking me to download this package

Any idea

[obsidian dove]

some kind of n extension to apk
but idk what is it

almost 6gb now

[night cloak]

Hello,
  I opened several premium boxes at January 16,01, 2020 at around 5 a.m. I got the field commander set from one of these boxes. When I opened the inventory to try the skin, I didn't find it.
  I wrote as written in the support so restart the game several times and log out and log in several times. Everything has brought nothing.
  I need help.

[heady maple]

@kind olive try not using lots of special characters

[kind olive]

In Esports tournament like pmco , is there any characters allowed other than alphabets for rename ingame name ?

@light trout @blazing saddle

[digital lagoon]

How to get lantern material????

[blazing saddle]

@kind olive Ask in #pmco

[digital lagoon]

I have played 5 matches from morng classic

But haven't gotten one

[blazing saddle]

@digital lagoon Rules are pinned in #667466483785400329

[digital lagoon]

@blazing saddlehow to collect them..will it appear in match?

[blazing saddle]

Yes.

You can collect them in classic matches.

[digital lagoon]

Inside match like we collected other items before?

[night cloak]

@opaque ginkgo @obsidian dove That wasn't event page. It was the website homepage from where people can download the apk version of the game who are having trouble with play store.

[obsidian dove]

so we installed crap

[night cloak]

[obsidian dove]

rip
re installing whole thing
that's what happens when u get excited for n update and don't read anything else

[opaque ginkgo]

@night cloak 😭😭😭😭

I wasted my data

[obsidian dove]

unlimited

@night cloak tag everyone and explain em that it's n optional update
so pplz don't waste time

[dusky steppe]

when are you planning to stop hackers , we fed up pubg became so boring because of them .... LOBBY ... AIRPLANE ...LAND..... MEET HACKER ...... LOBBY AGAIN

[night cloak]

@obsidian dove Btw, who redirected you to the event page homepage?

@dusky steppe I hardly face cheaters, you face em every match? Nice luck.

[obsidian dove]

i was just doing daily stuff
removing red notification dots
and i found a page that had 600mb apk attached
and i just downloaded it knowing nothing and installed and it got attached to main pubgm and got 1gb update and on n on n on

[night cloak]

Let's see if moar people complain.

[blazing saddle]

So you downloaded the whole game again and reinstalled it on the current apk, @obsidian dove. Nice.

[obsidian dove]

no it got attached

its 6gb total now

didn't replace anyfin

[onyx cairn]

It's not the event page, it's the direct download from homepage if common ways do not work.😅

[blazing saddle]

You probably have duplicate ingame files now :/

[obsidian dove]

omg

[onyx cairn]

Please read everything carefully before downloading anything.

[obsidian dove]

learnt a lesson

uninstalling...

that

[blazing saddle]

¯\_(ツ)_/¯

[polar marsh]

@reef plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gusty grail]

Can someone please tell Tencent that Austria and Australia are different countries?

[heady maple]

@gusty grail they know

[gusty grail]

They've listed Austria in the red packets thing, when they clearly mean Australia.

@heady maple nah, evidently someone there doesn't know.

[onyx cairn]

Can be a simple typo, do you have any evidence?

[gusty grail]

@onyx cairn it's under the red packets time zone thing. Also in the same list is Japan, New Zealand, and South Korea

[onyx cairn]

Please provide a screenshot, I can't check it ingame, yet.

[gusty grail]

Listed as Austria (Canberra)

Canberra is our national capital

Sure, will take a moment though, as pubg on other device

[onyx cairn]

Thank you in advance. After this it can be forwarded.

[sullen knoll]

Hey i read an article stating that as long as i do not delete any game elements like grass from the graphic enhancement tool, i will not be banned. Is it true?

[onyx cairn]

Yep, definitely wrong typo, thank you, I'll forward it!
Thank you for your report!

[gusty grail]

Thanks mate @onyx cairn

[smoky mantle]

Hi any mod plz help

[onyx cairn]

Please state your issue, @smoky mantle .

[smoky mantle]

i will register for pmco and i will not get any notification in game mail i will registerd 3 day ago

[clear shuttle]

i am from India. I have issue about cross server matchmaking. when i select asia server to play, but it alwyas join middle east, even in 3 seconds. please fix this. thanks.

[night cloak]

@clear shuttle You will get a 10 seconds pop up warning if you wish to cancel cross-server matchmaking when it takes more than 40 seconds.

@smoky mantle You will get it soon.

[clear shuttle]

no its matched always even cross server in 2 seconds

[night cloak]

@clear shuttle Can you make a short screen recording video?

[clear shuttle]

ya wait 2 minutes

Checkout this

@night cloak

[glacial tartan]

i was riding bike and then after jumping bike went under the ground this happend when i was in top 10!

[night cloak]

@clear shuttle You are getting Asia server, it is just bad ping at the start/during match.

[glacial tartan]

check my ping. I got 56 ping

[storm flume]

Hello, @glacial tartan!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[clear shuttle]

see the players.. its other country lobby

i trimmed the further video for short video. its getting constant 120 ms in next frames

[night cloak]

@clear shuttle The player right below your name has a Malaysian flag. Malaysia is located in Asia.

[clear shuttle]

that's the problem. i want indian lobby, which i played before this problem

my friends and other clan mates always join indian server which has 20 ping

also i was played in 20 ping before this issue

[karmic musk]

my emulator loading screen is taking too much time ... what to do

[tired kettle]

Cheat came to my team

One numbar four number hacker

[gusty grail]

Suggestion: Take filter off of "mk". I've no idea why it is blocked, but it's a main gun in pubg.

[polar marsh]

@molten cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant escarp]

@gusty grail You can send your suggestions in #old

[bright dome]

Middle East duo

Use hack and help his friends in same game

#Stop_cheating

[storm flume]

Hello, @bright dome!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[bright dome]

I have video to him

[frosty bison]

He hacked and killed the whole server

I have got the video too

6693529249 - cheater Id

[storm flume]

Hello, @frosty bison!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[dim hollow]

1:- i played a match between the arena match and the classic match but it is jot registered .I am using bonus challenge or that but lost will i get the one more chance for bonus challenge.
2:- plz explain me what is red ticket event

[blazing saddle]

@dim hollow Details about Red ticket event is given in the Time limited events tab. You can check the rules on the webiste itself.

[drowsy narwhal]

Is there any fix for freezing issue it happens a lot.

[dim hollow]

Checked but not understood

[blazing saddle]

@dim hollow In short, from 24th January to 28th January, at specific times, red packets will drop ingame for 30 minutes.
You can collect them and open them for rewards. The reward details and the timings are on the webpage.

@drowsy narwhal Click the Repair Client option on the login screen and choose Routine repair. It solves most issues lile frame drops/freezing.

[drowsy narwhal]

@blazing saddle tried couple of times with that. Even reinstalled PUBG and resetted my phone. Nothing fixed it. It's pretty much issue with the game. And my friends do face the same issue too.

[blazing saddle]

You are free to report the issue in #old, @drowsy narwhal.

[surreal fractal]

@blazing saddle yesterday i registered for pmco.. But i haven’t got any conformation mail

[blazing saddle]

@surreal fractal #pmco

[pastel kiln]

Hello, I want help

Please

Hello??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pastel kiln. Remember to read through #faq before asking questions in the support channels.

[frosty bison]

@pastel kiln
Just ask what you wanna ask .

[pastel kiln]

I did not break any law

can you help me ? 💔

I play from season two

[iron prairie]

@pastel kiln just ask omg

[pastel kiln]

How

I don't know this

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pastel kiln]

Can anyone speak Arabic?

[proper cairn]

اي

[pastel kiln]

مرحبا كيفك ؟

[proper cairn]

حمدالله

[spring void]

@pastel kiln @proper cairn English only

English

[proper cairn]

@pastel kiln go to dms

[night cloak]

I'm getting an error "math server response timed out.

Please help me in fixing this....

Ban cheater

[obsidian dove]

wha happn!

[proper cairn]

@night cloak vpn

[steel wing]

@night cloak whats that red drop thing?

Like it says to download something 600MB

[night cloak]

@steel wing On event page?

[steel wing]

I guess so

[night cloak]

Ignore it. It's the apk version of the game, for people who has issues with play store.

[steel wing]

Oh thanks

And that RED Drops?

[night cloak]

I need a screenshot.

[steel wing]

For gold helmet and airpods kf smthin?

K leme ss

@night cloak

[night cloak]

Its usage and info is written on the rules.

[vagrant onyx]

Your ban reason that you played with one team using cheat to rank up therefore you banned for 7 day and you might your rank rest to bronze v @pastel kiln

[steel wing]

@night cloak so are we gona get a message when will RED DROPS drop

It says in a period of tmime

[polar marsh]

@tepid violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel wing]

In a specific period time

[night cloak]

@steel wing You won't get message, it will randomly drop and you have to collect it within 30 minutes.

[steel wing]

What if im not on?

I will loss it?

[night cloak]

It will only drop when you are on.

[steel wing]

Oh thanks 👋

[light trout]

@iron prairieYou can use the in-game report option to report them.

[copper stag]

Why does my player keeps teleporting/lagging even though the ping is less than 80 😭😭😭😭

[night cloak]

Unstable network.

[dry matrix]

Packet loss.

[polar marsh]

@rustic scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[balmy abyss]

I didn't received my drop i top up for event

@merry sandal

[magic zenith]

so someone gained access to my facebook and changed my information and its linked to pubgm along with my gmail which i still have access to, is it possible they could fully take my account even tho my gmail is still linked and secure? @night cloak (so sorry for the ping)

[balmy abyss]

Hello I didn't received my 60 drop of top up @night cloak

[night cloak]

Can you provide screenshot of your issue @balmy abyss?

Yes it is possible, @magic zenith.

[magic zenith]

but could they stop me from accessing it with gmail

[night cloak]

Nope. I think you can still access through gmail.

@magic zenith Not unless you contact customer's support in game. They can contact support and block the Google account's access - that way you won't be able to log in, again. So, make sure to do the correct move, on time.

[magic zenith]

Okay, thanks for the help

[split dome]

please fix voice chat bug sometime i speak but my teammates cant hear me.sometime they speak i cant hear them. it fix only when we restart game but its not a permanent solution.

[balmy abyss]

@night cloak

[night cloak]

So you did not get that extra 510 uc, @balmy abyss?

[hot flax]

How do I talk to an employee together?

[balmy abyss]

@night cloak no. I didn't got my drop

35 uc is credited to my account

[night cloak]

You can contact [e-mail], @balmy abyss.

[small wolf]

I have a question...

I’ve linked my Facebook but i don’t have the avatar thing... what’s going on lol?

I have a picture on my Facebook so idk why it won’t show up on my pubg profile picture.

[balmy abyss]

@night cloak thanks for your precious time

[night cloak]

no problem.

[dim hollow]

Hope whats the time for india for red packet

[night cloak]

@small wolf Upload the same profile picture again, logout from the game and login again using Facebook.

Solved, @small wolf.

[dim hollow]

@night cloak can i ask u about bonus challenge/reward

[night cloak]

Oh that event is on 24th January, @dim hollow.

[dim hollow]

Not that

[hot flax]

Can you help me

[dim hollow]

This one @night cloak

[polar marsh]

@hot flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dim hollow]

@hot flax what help?

[fresh stag]

.

[dim hollow]

U exploited the rules and got banned . simple

[fresh stag]

Hello

[dim hollow]

Yes

[fresh stag]

I have lost my facebook account and ilost my pubg mobile account too . How can i get it back ?

[keen vigil]

@fresh stag Hi, please contact Facebook support about your account, we can't provide support for Facebook accounts.

[vagrant onyx]

@hot flax press on details to know ban reason

[whole sinew]

Hello, I need help, is there a person who speaks Arabic?

[vagrant onyx]

@whole sinew yes what is it

[keen vigil]

@whole sinew React to 🇵🇸 in #613267301243944960 to unlock #481206330611204117 channel.

[blazing saddle]

@whole sinew For Arabic support you should ask in the MENA server. The link for the server is given in #613267301243944960.

[distant escarp]

sent it to him

[white nebula]

Salty teammates killed me

[blazing saddle]

@white nebula You can report them ingame.

It will result in merit loss.

[white nebula]

How will I know they get punished

When I got knocked out their name didn’t show

[safe hearth]

My friend is getting indo lobby continuously
Will it effect our pmco qualifiers while we play 32 classic matches? @polar marsh

[white nebula]

They rammed me with car and left just before it hit me

There’s no way to detect it now except evidence

[blazing saddle]

@safe hearth Check the pinned message.

[white nebula]

I guess

[blazing saddle]

@white nebula Feel free to report it to the ingame customer support.

[storm flume]

You can contact the customer service via the game settings, @white nebula. Refer to subpoint 5.3 in #faq for further instructions.

[white nebula]

Okay

[spice mesa]

Why does my game freeze after 2 updates

[white nebula]

Thanks

[safe hearth]

But my friend tried playing in different different connections @blazing saddle

[blazing saddle]

@spice mesa Go to login page and click Repair Client.

[safe hearth]

Just ask support team will it effect our pmco qualifiers?

[blazing saddle]

@safe hearth Maybe try a third reliable connection then? Getting different lobbies or high ping is directly related to network connection.

[spice mesa]

Repair client and do what? :V @blazing saddle

Pretty sure it won't do nothing

[safe hearth]

He had tried everything my friend @blazing saddle still the problem is same

[blazing saddle]

Click Repair Client and choose the first option. It solves the game freezing issues/ frame drop issues, @spice mesa.

[safe hearth]

And we haven't received mail from pubg for pmco @blazing saddle

Just ask support team will it effect our pmco qualifiers
Rest we will manage @blazing saddle

[polar marsh]

@clever ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@safe hearth Ask PMCO related queries in #pmco

[onyx briar]

where to get lantern materials

[spring void]

@onyx briar you get them in match

@naive gale how should we help you?

[naive gale]

idk

[spring void]

Then avoid using this channel if you dont need help @naive gale

[dim hollow]

@blazing saddle then why the bonus reward dont start in any other server

[dry trellis]

I freeze for a sec or so Evey time I land, I know my phone is getting old but what can I do apart from getting a new phone

[keen vigil]

There are multiple things worth trying, Reduce your data storage of unused apps and other data, Lessen Graphics, Increase Fps in game options, restart your device, refresh RAM.

And make sure there are no background apps running.

[polar marsh]

@sterile lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[errant violet]

Beta link not working?

[woeful thicket]

Is there any news about the new African server or what cuz ive been waiting for quite awhile now and still there nothing new.

[errant violet]

@polar marsh Beta link not working on Android?

[spring void]

@woeful thicket no news yet

@errant violet please contact beta version support

[errant violet]

Where

[woeful thicket]

@spring voidaaahhh thanks tho

[spring void]

@errant violet the same place where you got the link from

The beta version discord server

[storm flume]

You can apply for the PUBG MOBILE beta program here, @errant violet:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[errant violet]

It ask for beta player number

[storm willow]

@spring void it’s complicated, some people received in game beta link lol

[spring void]

They received the beta server link if i am not mistaken @storm willow

@errant violet where did you got the beta link from?

[onyx cairn]

They should also received an email.

[polar marsh]

@sullen knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Some received just ingame link alone, saw a similar case few days ago

Probably like Daniel said, they might have not checked mail or whatever

[fair bear]

Guys, I’m doing this limited event activity called grab bags and one of the missions said share to facebook but I have shared results, games etc and it still says the mission is incomplete

[spring void]

Is that a region limited event? And are you on global version? @fair bear

[fair bear]

Yes region limited event and on global ver.

[blazing saddle]

Also, can you provide a screenshot of the event?

[fair bear]

This event

[blazing saddle]

And the region from where you are accessing the game?

[fair bear]

I can do all the rest except share to Facebook. I don’t really know what else to share?

Hong Kong

[blazing saddle]

I will get back to you in sometime.

[tropic kindle]

They are cheats ? ID 5697862637

[storm flume]

Hello, @tropic kindle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[blazing saddle]

@fair bear Have you tried using the Share option given on the top left corner of the event page?

[minor totem]

oh nice event

In which country is this event?

[errant violet]

@spring void in game mail the link just isnt working

[spring void]

@errant violet you may have also received an email

[errant violet]

No email

I've never gotten an email from pubg lol

Just in game emails

[remote briar]

I can't download gameloop for pubg!! and the website won't fully load, is it same to you?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @remote briar.

[topaz wave]

The game is full of hacker's

[storm flume]

Hello, @topaz wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[topaz wave]

No u need to fix the game how can i report somebody kill me in final game in solo magic and speed hack and he fly

[bold siren]

Please red the bot's message above, @topaz wave.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @errant violet:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[topaz wave]

I red the bot message it's not help me because i die in 1 vs 1 in solo with hacker magic and he fly we need pubg to fix her game because it's broke

[night cloak]

How can I download PUBG mobile beta 0.17.0

[blazing saddle]

@topaz wave You can report them ingame or make use of the link provided above.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[fair bear]

Hi @blazing saddle I’ve tried it and I restarted the app again. It now works great. Thank you so much 😃☺️

[polar marsh]

@topaz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How to download beta version

[storm flume]

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[night cloak]

How I can report

[spring void]

@topaz wave you have to report them and wait, they will get banned soon

[blazing saddle]

@topaz wave You can go to their profile and report them. It takes time as the system gets thousands of reports but rest assured, all cheaters get banned.

[polar marsh]

@idle surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

@night cloak report who? Cheaters?

[night cloak]

@spring void how to download PUBG mobile beta 0.17.0 in ipad .

[polar marsh]

@topaz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@night cloak Check the link provided by @storm flume above. Stop repeating the questions.

[night cloak]

Yes

[polar marsh]

@topaz wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@blazing saddle the link is not working

[blazing saddle]

@topaz wave If you have already reported, good job. The system will take actions as soon as possible. Kindly be patient.

@night cloak Did you read the complete message by @storm flume ?

[night cloak]

Yep

[blazing saddle]

@night cloak Even this part?

[night cloak]

What does it mean ?

[blazing saddle]

It means you should be patient and wait for the application form to reopen in the future, @night cloak.

[night cloak]

Okay !

I am eagerly waiting for the erangel 2.0 update .

[blazing saddle]

||It is not available in 0.17 beta, if that is the info you wanted, @night cloak.||

[topaz wave]

@blazing saddle how soon I'm tired every game the same person kill me the system he need take action now

[spring void]

@topaz wave as said, it would take time but they would surely get banned. You can report them at the above mentioned link as well

[blazing saddle]

@topaz wave Complaining here won't make any difference. Reporting ingame will. Kindly stop repeating the queries.
You may take further discussions to #chat.

[fair cradle]

Beta won’t download for me

Help

[vagrant onyx]

@wraith loom help him

@fair cradle

[wraith loom]

PMCO spring split 2020 i did register but no mail came. i registered on 18th jan please help 😦

[vagrant onyx]

@wraith loom help @fair cradle

[fair cradle]

Is beta broken right now? Is that why it won’t download

[cold kindle]

!bita

[fair cradle]

@blazing saddle

@spring void

[blazing saddle]

@fair cradle You can download the beta only from the official link provided, only if you are a part of the beta program.

You can apply for the program here:

[fair cradle]

I was sent beta link from in game mail?

[storm flume]

You can apply for the PUBG MOBILE beta program here, @fair cradle:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[fair cradle]

Does that work? The one from in game mail

[blazing saddle]

@fair cradle Can you provide a screenshot of the webpage the link redirects you to?

[fair cradle]

Hello?

@blazing saddle

[polar marsh]

@noble phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@fair cradle Got it.

[fair cradle]

And this is what happens

@blazing saddle

[onyx cairn]

You need to entrust the app

[fair cradle]

No it doesn’t install fully

So i can’t trust it if it’s not installed

[onyx cairn]

Check your device storage and connection, please.

[fair cradle]

And I’ve never had this problem before

Storage not problem and neither is connection

[onyx cairn]

Do you have the latest testflight?

[fair cradle]

What is that

[onyx cairn]

Testflight for IOS is recommended to install beta apps, such as pubg mobile beta is. Kindly check your mail program if you have applied to beta.

[fair cradle]

I get beta sent to me through the pubg app mail

[night cloak]

@fair cradle Do you have a screenshot of the mail?

[fair cradle]

Why do you need that

[night cloak]

To verify.

[fair cradle]

How would that help

There it is

@night cloak

[onyx cairn]

Please apply to beta program, there you can get all informations.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @fair cradle:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[fair cradle]

Well beta normally always downloads but it’s broken this time

[night cloak]

Follow the bot, to apply for beta. From there you can get updated links.

[blazing saddle]

@fair cradle iOS users are recommended to download the beta via Testflight.

[fair cradle]

Why do I get beta sent to me from in game then?

I’ve never applied for the beta program

[night cloak]

You won't get updates via the mail. You need to apply for the beta program in order to play beta

[fair cradle]

Can’t apply won’t let me

[blazing saddle]

@fair cradle

[fair cradle]

So is beta just broken or down right now is that why it won’t download

[blazing saddle]

Beta applications are closed right now and you should wait for the next beta and the applications to reopen, in the future.

[fair cradle]

Why would I need to apply I’ve never applied and it always worked

[night cloak]

@fair bear They are time limited items anyway

@blazing saddle Yeah I did try repair client. And I am not the only one facing this issue

[blazing saddle]

@night cloak You are free to report it in #old.
Make sure you provide the details about the issue in a single message as the channel has slowmode enabled.

[orchid anvil]

Anyone has the link for the crew challenge registration?

[spring barn]

I.got this mail 14 min ago but i can.not find any event...

@night cloak

[median flint]

How to unlink twitter account ??

It got hacked

[onyx cairn]

Once linked you can't unlink any social network.
Ask in game support to revoke access or contact twitter support. @median flint

[modest ibex]

How do i complete this

[median flint]

My twitter account got hacked

[spring barn]

@modest ibex u have to report a cheater and if they got banned you'll get this avatar

[onyx cairn]

@modest ibex check the ban pan icon in main menu left upper corner.

[modest ibex]

I have complete dirst step

[spring barn]

@modest ibex second step should be completed too

[modest ibex]

Ok

But i dint send any report by email

[polar marsh]

@eternal arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring barn]

@modest ibex u just have to report ingame and you'll get a mail in ur inbox ingame if any one banned whome u reported

[modest ibex]

So i need to send report by email? if i dont send by email how do i complete it

[spring barn]

No

[modest ibex]

I only connected witb fb

[onyx cairn]

I have written the steps a few messages ago.

[spring barn]

@onyx cairn can u help me oit with event

[onyx cairn]

Which event?

[spring barn]

Idk

But i got a mail 14 min ago

I can't find any event ther

[modest ibex]

Onemore thing my record didnt go up Evo after 92 match

Was playing all day to get skin

[onyx cairn]

It should be in timed events. @spring barn

[spring barn]

I tried to find but i couldn't let me try one more time

[polar marsh]

@stable imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

@spring barn
Gimme a second, please.

It should be here:

(I'm having another region, that's why it looks different, @spring barn)

[spring barn]

I found it thanks @onyx cairn👍

Its in sakranti

[onyx cairn]

Oh great!
Feel free to contact us here any time you need assistance. Have a nice day!🤗

[modest ibex]

my match record didnt go up Evoground after 92 match i was playing all day to get skin

@onyx cairn 😟

[onyx cairn]

Unfortunately I can't help you with that. Maybe @blazing saddle could help!?

[blazing saddle]

@modest ibex It would be best if you take such issues related to loss of ingame items/missions not getting counted/purchase related issues to the ingame customer support along with proper evidence proving your claim.

If you feel the mission is bugged, you may feel free to report it in #old along with a screenshot evidence and a detailed explaination of the said bug.

[modest ibex]

@blazing saddle alright

[polar marsh]

@twilit surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello. I am from Kuwaiti and I have purchased around 970,000 UC in pubg from the official pubg mobile website but I received a 24 hours ban. Why is that?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modest ibex]

Maybe its limited 50 match per day just wanted to know as some of my friend face the same problem too btw thanks

[slate wraith]

Hello

[blazing saddle]

Hello, @slate wraith. How may we help you?

[slate wraith]

My account was stolen and i have all informations i need a help urgently

@blazing saddle

[blazing saddle]

Maybe this can help, @slate wraith:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[slate wraith]

Plz answer me private

[modest ibex]

@blazing saddle @onyx cairn i have another think. Game is lag when enemy are around as i remember if its around 300m. I am not talking about only mine. All teammate from around the world have checked and confirm

[blazing saddle]

@crimson iris Here, this can help:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[onyx cairn]

I'm not available for now, please ask another moderator. @modest ibex

[modest ibex]

@onyx cairn alright

[keen vigil]

@night cloak Screenshot please?

[modest ibex]

@keen vigil he got muted by BOT

[blazing saddle]

@modest ibex It is called ping spike and it is not an issue. It is experienced by all the users and can be minimised with a better network connection and a high end device.

The reason it happens is because it takes time for the server to render the enemy movements in your client once they enter in a certain radius of your player.

[crimson iris]

@blazing saddle thanks brudda

Anyone can help me eith terminated your connection because of data !?

[blazing saddle]

@crimson iris What device are you using?

[crimson iris]

Iphone 8 plus ios 13.3 @blazing saddle

[blazing saddle]

@crimson iris Can you follow the steps given in #faq subpoint 4.5?

It will help.

[crimson iris]

Soemoen told me reinstall pubg i did 2 times its same not fixes @blazing saddle

[modest ibex]

@blazing saddle Ok but its only happen in this season

i am play with a mid pc
Ryzen 2600
Rx 580 8gb
16gb ram

Ping 20ms to 30ms

100mbps

Wasnt enough?

[crimson iris]

Change dns okey but its not make my onternet slower and my ms higher !? @blazing saddle

[blazing saddle]

@modest ibex Maybe the network connection is not stable enough. You can check the pinned messages for more information on ping relates issues.

[modest ibex]

@blazing saddle👍

[blazing saddle]

@crimson iris It will stabilise your network and fix the data connection error.

[crimson iris]

@blazing saddle okey brudda i try this now thanks for answering

[blazing saddle]

Np. :+1:

[night cloak]

@blazing saddle help in #pmco pls

[blazing saddle]

@night cloak Kindly mention Eirene with your issue there.

[median flint]

My twitter account got hacked how to unlink it ??

[blazing saddle]

It is not possible to unlink social media accounts, @median flint.

[median flint]

@blazing saddle my twitter account got hacked and they enter at the same time

[blazing saddle]

Do you have any other login option, @median flint?

[median flint]

@blazing saddle facebook

[polar marsh]

@median flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uncut imp]

Hello supports

[polar marsh]

@uncut imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@median flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@median flint You can request them to revoke access to Twitter. Follow this:

@uncut imp It takes time for the system to review the reported accounts as it gets thousands of such reports everyday. Kindly be patient and rest assured, all cheaters get banned.

[median flint]

@blazing saddle i ll try and let you know

[uncut imp]

I have video while they use speed move& speed car

[storm flume]

Hello, @uncut imp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[blazing saddle]

@uncut imp Use the link above.

[uncut imp]

I send it in this link

One of them i sent in 15 of January

[blazing saddle]

Manual reviews take more time, @uncut imp. It may take upto two weeks or more. You are requested to be patient.

[uncut imp]

Ok

I’m waiting

[polar marsh]

@uncut imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn ivy]

What is the max amount of accounts i can make?

@blazing saddle

[blazing saddle]

As many login options? Conventionally, one account per social media login option per device.

[autumn ivy]

No no

Like how many alts can i create

[merry sandal]

How do you plan on creating alternative accounts?

[autumn ivy]

Well I wanna complete the lantern event so yeah....

[merry sandal]

As ToRoiD said, you can create one game account with at least one social media account linked to it.

You can go as many as you have said social media accounts that can be used as a way to login.

[autumn ivy]

Got it. Thanks.

[minor sky]

help me how to reduce lag on pubg mobile for 2gb ram

[polar marsh]

@ruby crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[minor sky]

how to reduce lag on pubg mobile for 2gb ram || Help Me

[heady maple]

Pubg lite

[stuck anchor]

Are there any known bugs in this update that are getting fixed ?

A couple of people i play with say they get Heavy Heavy render/lagg sometimes randomly in games while parachuting down to the first 8 seconds of landing.

[blazing saddle]

@stuck anchor If you are facing any bugs or issues, you are free to report them in #old.

[stuck anchor]

Ok

[keen vigil]

@TheNeel#1245, Increase fps in graphic settings while setting smooth graphics.
Try to Refresh your RAM every now and then, restart your device, few tips that helps reducing lag.

[blazing saddle]

Make sure you provide all the details in a single messsage in that channel, @stuck anchor.

@minor sky Refer to Céline's message above.

[night cloak]

@blazing saddle

[blazing saddle]

Yes, @night cloak?

[tranquil ether]

Hi tencent support

I bought an account from online website which is linked with two social media apps which is Twitter and Facebook, now Twitter is working very well but Facebook is disabled

Plz can you help link my Facebook account instead of the disabled account or at least delete Facebook

Regards

[exotic mural]

Anyone else can’t get the pubg mobile beta?

[keen vigil]

@tranquil ether Trading accounts is against the TOS, and if the team finds out you re most probably getting a ban.

[exotic mural]

I tried downloading the beta off the pubg website & it acted like it was downloading, and then it told me that it wasn’t able to be downloaded at the time

[brazen dew]

PUBG has improved alot since the day i started playing this game till today. Shout out to DEVs <3. Now if they could fix the events system it would be great

[tranquil ether]

@keen vigil I didn't ask you

[keen vigil]

Okay, my apologies.

[tranquil ether]

@keen vigil Where are not buying a third party app or hack scripts, I missed most of skins chances and when I found an account with skins i need I bought it

[night eagle]

Is cheating against tos?

Why the f you guys aren't banning cheaters you guys are Banning when they reach conquer

[keen vigil]

They have 0 tolerance for Cheating.

[night eagle]

Instead of implementing shits in game try to invest some freaking money on your anticheat engine

Getting cheaters in every match we play is not fair

Atleast push incremental updates each week

[keen vigil]

They re improving anti cheat programs and they have a remarkable progress compared to the last 3 months.

[night eagle]

Yes they are only banning cheaters who is using free version of cheats

Not banning premium users

[keen vigil]

That needs time.

[night eagle]

I know lots of players i have reported is still playing

How much time?

1 month?

It's been 3months now

Why their system can't detect headshot % in new accounts?

Pubg is losing their player base

[keen vigil]

Anyway, we re not supposed to talk this out here.
I ll give you a link having detailed information about what Tencent revealed in their strategy versus the cheaters. Dms please.

[night eagle]

It's a shame when it's compared to pubg steam mainstream version

[storm flume]

Hello, @night eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

You can apply for the PUBG MOBILE beta program here, @exotic mural:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[polar marsh]

@gusty tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I was killed by 2 players in solo who were teaming up. I reported them but they still haven't got any sort of punishment. I've definitive proof of their team up (them killing other players). IDK, is this the right channel to talk about this stuff?

[tranquil ether]

@warm wren . @neon patio

[royal kindle]

مغتصبين ام اللعبه

[warm token]

مش عارف ام اللعبه صابره عليهم ليه

What is this in server Europe???

[dusty sentinel]

hi

My account is prohibited for three months without reason

I do not play much and for a while, when I tried to log into my account, a message appeared to me that I had broken something

how i can fix the

[polar marsh]

@dusty sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​