#questions

1 messages · Page 689 of 1

blazing saddle
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Beta version is a test version and you are not even supposed to play actively on it. Due to the fact that it is a test version, there is no need for the ingame shop or the Royale pass on it, @lone wing.

steady bluff
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Can I rename myself like LL4GoLsAw ingame for participation in PMCO cuz FAQ hasn't answered this thing.

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See it has 4 written in it.

lone wing
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@blazing saddle I get some hints about the ROYAL PASS Season 11

blazing saddle
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It is a test version. Not all upcoming features are updated on it.

grizzled orchid
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Hello I have a serious issue

blazing saddle
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Yes, @grizzled orchid?

grizzled orchid
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Yesterday I reported a cheater in-game and also using forms .

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He's still cheating

light trout
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@grizzled orchid Please note that it might take some time to ban those accounts.

grizzled orchid
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He added me as his friend

polar marshBOT
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@grizzled orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lone wing
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@light trout whai is the procedure for apply as a beta tester of PUBG MOBILE

round horizon
storm flumeBOT
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You can apply for the PUBG MOBILE beta program here, @lone wing:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

lone wing
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@storm flume Thanks A Lot ☺️

tacit vale
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551238145 I was lock for a week, but it was no reason.

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I have IPhone 11 pro Max

cunning seal
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@light trout I can’t send screenshots and here is any way to get answer faster because if he use cheats I will be banned

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?

steel wing
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@light trout

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Can u find me a solution about synergy?

halcyon bane
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need some pubg players from india for PMCO and pubg mobile if interested DM me

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need some pubg players from india

steel wing
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My friend is willing to buy me the RP but we dont meet the requirments
We are friends for 48 hrs but we dont have 40 synergy so we tried to incrase it but its stuck at 20 any solution?

halcyon bane
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play solo matchs

steel wing
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Help me guys I tried matchinf with him but wont increase

glossy sable
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@tacit vale 551238145 I was lock for a week, but it was no reason.
Can you send the English version for that message?
@cunning seal @baby swifty 🦄 I can’t send screenshots and here is any way to get answer faster because if he use cheats I will be banned
Upload your screenshot to an image host like imgur or even Discord, and share the link to them.
@halcyon bane need some pubg players from india
Go to #activities, or #481206696912486420 perhaps.
@steel wing My friend is willing to buy me the RP but we dont meet the requirments
It's that JaKkNiFed right? Can you develop on the issue?

steel wing
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@glossy sable yes it is JaKkNiFed He wants to buy me rp but we don't meet synergy requirments so we tried to increase but it is stuck at 20 and we need 40 synergy thats the problem I am facing.

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I want the S10 elite RP but wont be able to buy it because if tbe synergy

storm willow
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transfer the money and get it yourself

steel wing
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I am broke dude.

storm willow
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ask him to send to your acc

steel wing
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He cant.

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Like how

storm willow
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Bank account then Purchase in app

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since he is your friend

steel wing
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Dude I dont have a bank account

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And not a credit card

storm willow
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@steel wing you can tell him to use Midasabuy website

night cloak
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Try again tomorrow. Only a handful of days left for season 10. I'd recommend to get the season 11 instead.

storm willow
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not me Hope 😉

steel wing
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@night cloak its me

night cloak
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Oh, right, my keyboard.

steel wing
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But I really want S10 because with S10 elite rp uc I could get S11 for free

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And I have no way to get S10 ELITE RP anymore

storm willow
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@steel wing in midasabuy website your friend just need to put your char ID and purchase for you that’s it

night cloak
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Are you sure you can complete all the Royale Pass missions in two days? If yes, just wait 5 more hours.

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You can share synergy again after 5 hours.

steel wing
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@night cloak I have 4 hr left

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And after 5 hrs s10 ends

storm willow
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@night cloak RP already closed I think, as in pinned message 🤔

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if not he needs to complete all mission in 4 hrs

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Yeah just noticed UTC

night cloak
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You can't finish all the missions in 4 hours. There are missions which will let you collect 20 grenades in 20 different missions. You will left out with only 200-300 UC which won't be enough for season 11 rp. Trust me, get the S11 instead, @steel wing.

steel wing
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Im in 65 free RP I have all elite missions completed

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🤦

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Read what I wrote

night cloak
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I did.

steel wing
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I have all missions completed

night cloak
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But, the main fact is, you cannot share more synergy today. 20 is the limit.

steel wing
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Yes thats the matter

storm willow
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@steel wing in midasbuy website your friend just need to put your char ID and purchase for you that’s it: this is your only solution 🙂

steel wing
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Is it safe web?

storm willow
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yup

steel wing
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@storm willow the PAYMENT METHOD

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Razer Gold and Razer pin...

storm willow
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Where are you from?

steel wing
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Kosovo

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But he is from USA

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The payment methods arent what he uses tho

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Like no CC payment method

storm willow
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Oops hard luck then

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They accept variety of payment in my country

steel wing
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Exactly

dusk sierra
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Why are my rating protection cards not working

slender roost
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When is the crew challenges?

night cloak
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@dusk sierra It won't work if your tier is crown or above.

dusk sierra
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Ok thx

night cloak
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Hello
I have a question about Conqueror
I know the RO ends on 8th
But thr new season will begins on 9th

So i have be in top 500 to get Conquer on 9th at 12:30 AM
There is a chance?

Because the Ranks and so in be reset on 9th at 3 AM

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hello

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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Is there any official patch notes for the next update?

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not yet

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Update date?

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idk that

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better ask moderators

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@night cloak

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@night cloak Good news - New season is starting on 10th. Now, go, grab the conqueror.

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@night cloak You will get notified in game.

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The update is on 9th

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Just now found out

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It'll be nice if patch notes are released for every update.

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There will be patchnotes, dw.

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@night cloak just got hyped abt what's new😅

sonic blade
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Thanks! Also interested in the update) 🎅

night cloak
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hi

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@sonic blade eagerly waiting for new bugs aah? 😂

sonic blade
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Yeah

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😂

polar marshBOT
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@coarse elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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@coarse elm don't type the word P(B)an

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Annoying bot

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They are gone, anyway.

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🤷‍♂️

forest rock
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helloo

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i have a guestion

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in the general chat in pubg game some one added a notice

night cloak
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@forest rock Screenshot?

forest rock
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no

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a website

night cloak
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Those are scam websites.

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Don't put sensitive information in their website.

forest rock
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ist fake?

night cloak
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Yeah, all that.

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Fake.

forest rock
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i should chanhe my password then

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change

night cloak
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anything in world chat is fake. any links posted or sites, do not trust or even attempt

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to get on them

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Yep. Remember PUBG Mobile will never ask your password even if you win a lamborgini from a giveaway.

forest rock
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lol

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thank you hope

night cloak
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No worries, good luck and be safe!

forest rock
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you too

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hope to win that car someday

night cloak
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Haha. Likewise.

forest rock
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who knwos maybe i will give you a ride

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🙂

steel wing
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@night cloak

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Can I have an opinion from you @night cloak

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About that synergy

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S10 for me ends at 12:59 pm wendnesday

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Am I able to earn synergy anymore before season ends?

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@warm wren

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Maybe u could help?

warm wren
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Synergy points with players? @steel wing

steel wing
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Y3p

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Like Will I be able to earn more synergy before season ends?

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Season ends for me in 2 hrs 12 mins

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Currently 22:47 PM 07 jan

warm wren
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You can only earn 20 synergy points per day per player you play with and gets reset each day. You sure you're talking about synergy or RP points?

steel wing
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Synergyr sir

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Synergy*

warm wren
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Synergy is not tied with season ending

steel wing
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I have 20 but we need 40 so my friend can gift ME RP

warm wren
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Synergy is always there in your friend list

steel wing
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So am I able to earn more synergy b4 season ends?

warm wren
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You can earn synergy anytime but only 20 per day

steel wing
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It will end at 12;59am 08 jan for me

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By that time will it reset?

warm wren
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Like I said, synergy is NOT related to season ending. Synergy stays between you and your friend forever until you remove each other from friend list.

steel wing
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I know

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But Like When does synergy per day reset?

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It doesnt probably after 00;00

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Or it resets after 1am?

warm wren
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It resets everyday whenever the daily mission resets

steel wing
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Thats what I mean

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But I wana know when Daily missions reset

warm wren
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Look ingame in your daily missions, the timer is there....

steel wing
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Ok thanks

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Appriciate that

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I am so unlucky

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It refreshes daily at 1am

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😭

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There is no logic of seting a limit of 20 synergy per day

night cloak
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@steel wing It is to avoid fraud usage.

steel wing
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Huh?

night cloak
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The limit.

steel wing
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Im so unlucky

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However no chance of getting S10

night cloak
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Maybe, if you are hoping for your friend to send through game.

steel wing
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Yes but he cannt because we dont meet the synergy requirments

night cloak
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That's what I meant.

steel wing
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Why was I used to be the unlucky dude

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@night cloak how else could he send it 😤

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Nohow

night cloak
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There's no way other than them buying you from an external website.

steel wing
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Gifting is the only choice

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Whats the most trusted web?

night cloak
steel wing
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Yup midasbuy

velvet helm
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hey bro

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i need help

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @velvet helm. Remember to read through #faq before asking questions in the support channels.

night cloak
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@velvet helm Aloha! How can I help you?

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This bot is fast

steel wing
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Lmao

velvet helm
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white screen on gameloop emulator,ok i know but because no one replying on emulator support

storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @velvet helm.

velvet helm
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i already know but no answer

night cloak
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Be patient. Once an emulator expert see your message, they will reply. Here, none can :3

velvet helm
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ok,thanks bro

steel wing
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@night cloak no payment methods only that razer gold like thr hell

night cloak
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@steel wing Razer Gold should available in most of the countries. Where is your friend right now?

steel wing
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Usa

night cloak
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Razer Gold is available in US.

silent rapids
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HI , I was having an account named : hassanbale156@gmail.com . Before 2 months , I changed my phone and went to log in to my account. Unfortunately , I didn't find it in my previous 2 devices . The two devices I was having are Samsung Galaxy J7 prime and POCOPHONE F1 and the new device is another POCOPHONE F1 . Why did my account disappear? I'm sure that I didn't delete it or someone has stolen it because I didn't give any information to anyone ! I have lots of data synchronized with the account and even PUBGM acc linked with . Can't I get back my in game account?

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That's the account pls help

night cloak
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@silent rapids Do you remember the last time (exact date) you logged into your profile?

errant herald
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i need help?

night cloak
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@errant herald Aloha! How can I help you?

errant herald
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@night cloak direct plz

silent rapids
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@night cloak 93 days ago is the last time I entered PUBGM from the lost account

night cloak
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I didn't understand you, can you elaborate, @errant herald?

silent rapids
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I knew it from my friend list in PUBGM

errant herald
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@night cloak I want to speak with you on the special

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plz

night cloak
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@silent rapids That sounds informative. What you are gonna do now is contact customer support in game. Tell them that you wish to recover your lost account. Answer the verification questions they will ask and they will transfer the old account to your new guest profile.

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@errant herald May I know what does it concern?

errant herald
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@night cloak A very important topic regarding my account, please

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@hope#١٢٣٤A very important topic regarding my account, please

night cloak
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@errant herald Just let me know what is it about, it will be better.

silent rapids
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@night cloak I think I've done that ,but they always say that I should go and talk to the customer service of the Account provider like Facebook or Google
But the problem here is that I don't know why was my acc disappear
Can they lead me to recover the profile to my guest ?

errant herald
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@night cloak You work with support in the game pubg raght ?

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Right

night cloak
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@silent rapids If you can let them know about the the login method details, which you have used.

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@errant herald I do not.

silent rapids
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@night cloak That profile was in PUBGM the Korean version. That mean I should download the Korean version again and talk to customer service from the Korean PUBGM app right?

night cloak
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@silent rapids Sorry we do not offer help for Korean version. You can try that and see if that helps.

silent rapids
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@night cloak Ok thx for information

open locust
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Hii

night cloak
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I recently spent 10,000 uc trying to get the glacier m4 but I didn’t get it or infact any mythics is there anyway I can contact developers because I’ve lost quite a bit of money 💰

digital jungle
#

i need help?

polar marshBOT
#

@digital jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

deft crest
#

I need help. I lost my pubgm account, which was linked to my FB account but because my FB account got permanently deleted I'm not able to log back in.

deft crest
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Is there a way to recover it?

night cloak
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does the rp season end tonight or tomorrow night?

polar marshBOT
#

@native anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ancient jungle
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Sir need help

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i applied for pubg mobile beta tester but not got response

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My weekly online time 45+ hrs

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i use ipad mini 5 gen

normal fulcrum
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@ancient jungle We cannot help you regarding that. There are millions of players in India alone and not everyone can be a beta tester. So if you get selected, you will get a mail from Beta team

ancient jungle
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I want to know after how much time

normal fulcrum
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@night cloak
Rank season will end on Jan 8 23:59 UTC+0
Royal Pass season will end on Jan 7 23:59 UTC+0

So I guess Royal Pass season has already ended

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@deft crest Haven't you linked it with 2nd social media?

ancient jungle
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Hello pubg noob i want know after how much time do we get responce for pubgm beta tester

normal fulcrum
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@ancient jungle We cannot tell you how much time it will take. You can get invite today or tomorrow or during next beta release

ancient jungle
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If anyone cannot tell what is this discord for u only care for money

exotic bluff
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@ancient jungle He literally just told you

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@normal fulcrum Will the season end today night or in a few hours?

normal fulcrum
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@ancient jungle Discord doesn't ask you to pay to download or use the app or to join the server.

ancient jungle
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When will be next beta released any hint

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please

normal fulcrum
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@ancient jungle Unfortunately, we do not have that information.

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@exotic bluff It depends on your country. The date and time of Season End is as per UTC+0

cursive bloom
#

What time new update dropping ?

ancient jungle
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Season will end tommro

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in india

cursive bloom
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Us

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Midnight ?

storm flumeBOT
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We currently do not have a specific release date for the upcoming update, @cursive bloom. Once we do, we will publish further information in #news.

ancient jungle
#

at +5;30

storm flumeBOT
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You can apply for the PUBG MOBILE beta program here, @ancient jungle:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

deft crest
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@normal fulcrum unfortunately no 😕

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It's because, when I started playing, only FB and Twitter were allowed

normal fulcrum
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Nothing can be done in that case. All you can do is try to get back your facebook account and link 2nd social media account to it @deft crest

ancient jungle
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I applied for pubgm beta tester from twitter link

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u r providing discord beta link

open thicket
#

Hello pubg mobile

deft crest
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Ah 😕

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @open thicket. Remember to read through #faq before asking questions in the support channels.

flint sundial
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hi

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can any one hlep me

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hello pubgmobile

open thicket
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One of my account was hacked .. Then, he completely disabled Elvis. He stole the account with my Buggy and linked the account to the Gmail account ... I have all the information on my account from purchases and pictures

flint sundial
#

Hello pubg, I want a server for Australia .. we cannot play any server because of poor ping

night cloak
#

Just turn on auto adjust under graphics and that’ll help you @flint sundial

open thicket
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One of my account was hacked .. Then, he completely disabled Elvis. He stole the account with my Buggy and linked the account to the Gmail account ... I have all the information on my account from purchases and pictures

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Can hellp pubg 😢

flint sundial
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My problem is getting bullets while I'm in hiding
@night cloak

night cloak
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Auto adjust helps with connection and stuff

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I know that cause I have autstralia players on my team and they can play fine

flint sundial
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@night cloak
but haw ny ms(ping) 150asia

night cloak
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Bro 150 isn’t a lot tho

flint sundial
#

if i fight with anmy he can kill me eady beacuse his ms(ping) 50 japanes china indea

night cloak
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What device u have? @flint sundial

flint sundial
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Huawei p 30 pro

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@DarkDragonov
huawei p30 pro

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@night cloak
huawei p30 pro

open thicket
#

Why no some
No one is helping me pubg please, I want to speak with a company employee to solve the problem

night cloak
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They’ll answer you when they can or whenever they check the chat

flint sundial
#

If it is a company that respects its employees ... it must do a response to us

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@night cloak
i late in answer cause i use transleter

open thicket
#

@storm flume can hellp me

steep ibex
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I want to talk to employee

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Employee

open thicket
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I want to talk to the employee ... I have a problem

night cloak
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Okay, I just need a Quick help.

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I know this is not the server of Game For Peace but since it's related to pubgm I'm asking for a help.

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Do anyone know how to fix the recent sign-up issue in QQ or WeChat?

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
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I know I know. But I just wanted to know if anyone here have a fix of this issue.

normal fulcrum
#

@steep ibex @open thicket We are not employee of Pubg Mobile or Tencent but we can try and help you

night cloak
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@night cloak Hey Mod , I have registered for the Pmco 5 days before still we not get the Schedule , please help

blazing saddle
#

@night cloak Did you get the confirmation mail?

night cloak
#

I have a photo

#

I wanna send , where I can

#

I wanna show you the photo

blazing saddle
#

You can send it here.

night cloak
#

Okayy

#

I only have this to show

#

@blazing saddle !

storm flumeBOT
#

Hello, @finite moat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

blazing saddle
night cloak
#

@blazing saddle what to email

#

For no Confirmation?

blazing saddle
#

Email all your queries there.

onyx cairn
#

(Wrong mail) @blazing saddle

finite moat
#

@storm flume that link is asking for names and ID how can i provide when im only spectating the player who killed my team

night cloak
#

@Daniel Mu | PUBGM 🇩🇪#9229 what the mail id

normal fulcrum
#

@finite moat When you click on report button and select the player whom you want to report, you can see their ID. Using that ID, you can search for them and copy their in game name

night cloak
#

@Daniel Mu | PUBGM 🇩🇪#9229 what is the correct Mail id

finite moat
#

@normal fulcrum i cant see any ID

onyx cairn
lone wing
#

Can anyone give me the PUBG Beta Discord Server Link

onyx cairn
#

You have to do the survey from #news to get invited. @lone wing

normal fulcrum
finite moat
#

@normal fulcrum i forgot to take SS like that

blazing saddle
#

@onyx cairn Omg, thank you for pointing it out. Fixed it.

normal fulcrum
#

@finite moat Click on report button on right bottom and you will get their ID. Write down the ID as you cannot copy it. Than you can search for the player using their ID and copy their name as well. Best if you can provide a video proof or ss of their stats as evidence to make it easier

blazing saddle
#

@night cloak Apologies for directing you to incorrect email earlier. It was a mistake on my part and the email has been fixed.

finite moat
#

@normal fulcrum i can provide a video cause i ak my team mate to record it where i can send it mate?

normal fulcrum
#

You can upload the video on any online streaming site like YouTube or any online storage like Google Drive amd share the link to the video in Evidence section
Make sure not the make the video private

finite moat
#

@normal fulcrum evidence section?

storm flumeBOT
#

Hello, @finite moat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

normal fulcrum
#

Yes. Point 4 in the form @finite moat

finite moat
#

@normal fulcrum ok2 thanks

ancient kestrel
#

Servers will be taken offline for this update or not?

kind drift
#

You will be notified in game as well as in #news if the servers take offline @ancient kestrel

onyx cairn
#

No maintenance @ancient kestrel

rocky field
#

Noted sir

ancient kestrel
#

Thanks for clarification @Daniel Mu | PUBGM 🇩🇪#9229

rose bay
#

Hello everyone. It is possible to unlink pubg mobile from Facebook, then link with Twitter?

#

At this moment, the account is linked with Facebook and Google

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @rose bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rose bay
#

Sorry for the trouble, I didn't have a clue about the faq. Have a nice day 👌

polar marshBOT
#

@delicate bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate bramble
#

can anyone help?

sand path
#

When you give your companion a name ...does it appear somewhere ? , Or is it self indulgence...why does it costs uc?

spring void
#

@delicate bramble rooted device itself doesn't cause ban, while exploiting it can cause a ban

#

If you root and use any third party app

delicate bramble
#

ok thanks @spring void

maiden salmon
#

Wrong information in Pinned massage "End of royal pass season 10 " i

sand path
#

Still around 18 hours to go @maiden salmon

#

Its utc it's around 6 am there...will end at 11:59 pm

onyx cairn
#

@maiden salmon my bad, adjusted time, but not the date 😑

#

Fixed. 🛠️

midnight urchin
#

@halcyon bane I want to join for pmco

cinder quarry
#

I cant see anything in the offer zone

#

I want to buy rename card

green mantle
#

Hey can anybody help me

#

Ive sent gift req but its not shown in request section of my brother account help please

night cloak
#

@green mantle the option available on certain countries I'm assuming

#

Or phone or account

green mantle
#

Its available on my country

#

Hhmmm phone acc

#

Okay checking

night cloak
#

The Option also completely removed from krjp client

earnest steeple
#

Please ban spam pishing

south hare
#

World chat = Arabic chat

#

😹

humble meteor
#

Will infection mode ever come back? @mod

#

Me and my friends didn't complete the achievement and we want to do so.

#

And also zombie darkest night. I think thats not around either.

night cloak
#

Is their any nade no sound glitch ???

#

I am exhausted the grenade come toward me and no sound comes even when it blasted

#

at what time will season end? according to IST

#

@rare scaffold help me pops

rare scaffold
#

I have no idea, should be written on the season pass screen

storm willow
#

@night cloak this channel is for support related queries

#

@night cloak Check pinned message - IST = UTC + 5.30 I think

polar marshBOT
#

@cunning seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning seal
#

Are you kidding me?
Are something is not clear in my case?
Why this answer?
Please help me before to late!!!!!

#

@help

polar marshBOT
#

@pallid loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lusty venture
#

Is this game issue or network? Help

vagrant onyx
#

@lusty venture more chance to be network issue

thorny pine
#

I need help.. My Facebook hacked and can't login my account any more!!

ionic cloak
#

what about S11

torpid tinsel
#

Hello.. My Pubg Account was Hacked through Facebook by unknown person how can I get it back..

night cloak
#

@torpid tinsel @thorny pine PUBG can't take any responsibility for ur hacked Fb accounts,try contacting Facebook instead

#

Is there a seperate server for PUBGM Beta ?

clever wharf
light trout
#

@clever wharf Looks like the rewards are being updated, please try checking it again after some time.

#

@night cloak Yes, you can get invite by registering using the link below.

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

light trout
#

@night cloak It is a bug, feel free to report it in #old.

vital palm
#

So I change the Grafix to HD And Movie, Hight and This happen but in the Video I change the grafike to smooth I thought it will fix it but is not if in game like this to bro it just like wallhack

cunning seal
#

@light trout my dear can you help me?

blazing saddle
#

@austere merlin Bugs and feedbacks are welcome in #old.

humble meteor
#

Will infection mode come back?

#

@blazing saddle

blazing saddle
#

No public information about that, @humble meteor.

real storm
#

Hey guys I need some help with my server....

blazing saddle
#

Yes? How may we help you?

real storm
#

I'm used to playing in Asia but recently the game introduced middle east but most of my matches were played in Asia and now it's laggy af...

blazing saddle
#

Are you facing ping issues?

real storm
#

And all my teammates play on Asia but my game recommends the Middle East server which is causing a lot of problems...

#

But I'm in India technically in Asia why does it lag in the Asia server but not in Middle East?

blazing saddle
#

@real storm Do you face the same issue on other networks?

real storm
#

@blazing saddle what do u mean?

blazing saddle
#

Have you tried playing on any other network?

real storm
#

@blazing saddle yeah I have...

#

@blazing saddle it's not a network issue it's with my game I guess...

blazing saddle
#

Ping issues are network related.

real storm
#

@blazing saddle no ping is affected with region and network...

night cloak
#

Hi, I just wanted to report a bug or mistake, which is following:
As everyone knows, we have the option to hide our Royale Pass rank, popularity etc many things..But when we visit 'Ranking' section and go to 'friends' panel, we can see information about everybody..
We can view popularity of those who have hidden.
We can view RP rank of those who have hidden..
Please fix this as soon as possible..
Thanks!

blazing saddle
#

Ping issues are directly related to the network you are connected with and the DNS address of that network, @real storm.

You may face high ping when you play with users who are not from your region too, but the issue you are stating looks like a network related problem. Do you face the same issue when playing on other better networks?

real storm
#

@blazing saddle See I have been playing with the same network from season 1 in the Asia server but now since my region is near the Middle East the game recommends the Middle East server which means that I can't play with my teammates no more...

blazing saddle
#

You still haven't answered my question.

real storm
#

@blazing saddle the answer is yes I face the issue with any network I choose

blazing saddle
#

Alright. Thank you. We will forward the issue and let you know as soon as we get any response. Meanwhile, can you post your issue in a detailed manner and a single messsge in #old?

real storm
#

Yeah I will...

blazing saddle
#

It will be useful while forwarding multiple complaints regarding the similar issue.

molten mulch
humble meteor
#

:( so much for the achievement there

#

And zombie darkest night not completed by me and many friends as well

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

polar marshBOT
#

@surreal pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pulsar steppe
#

@molten mulch WTF! Thats skin is DOPE! 😍

humble meteor
#

The update that will be pushed tomorrow is the 0.16.5 update? @blazing saddle

blazing saddle
#

Yes.

humble meteor
#

Thank you

pulsar steppe
#

@blazing saddle can i ask you about PMCO 2020 registration?

blazing saddle
#

You can put up a question here. I'll try my best to answer or you can wait for another staff member to answer, @pulsar steppe.

humble meteor
#

Can you get a Word out for the darkest night and infection mode reappearance if possible? There's plenty of people requesting that among the Greek community. @blazing saddle

blazing saddle
#

@humble meteor You can put up your suggestion in #old

humble meteor
#

Thats a no 😴

pulsar steppe
#

@blazing saddle Our team live in Iran, but it was not included in middle east on the signup page. Do we choose middle east only?

blazing saddle
#

Yes, middle east.

pulsar steppe
#

@blazing saddle great, thank you mate!

steel wing
#

@warm wren I can still get the S10 RP 🥺

blazing saddle
#

@steel wing Till 8th Jan 23:59 UTC.

steel wing
#

wrong chat sorry jsut wanted to tell her that Im still able 🙂

blazing saddle
#

I think it is already cleared in the pinned message.

steel wing
#

i thought it was ending at 7th jan 23.59 UTC and I was so worried

blazing saddle
#

Yes, there was a typing error in the pinned message and as been corrected.

steel wing
#

my friend is willing to buy me RP so we had not enough synergy

#

I never thought there is a limit of synergy by 20 per day

#

so we got 20 yesterday and I thought we are not able to earn more but thankfully I still have like 12 hrs

#

@blazing saddle we need at least 40 synergy right and friendship for 48 hrs so he can gift me a RP ??

blazing saddle
#

Yes, I believe those are the minimum synergy requirements for gifting any ingame items.

steel wing
#

im lvl 65 in free rp 😋

#

plus elite missions prob am able to get to 100 lvl rp

blazing saddle
#

All the best. Hope you reach 100 before the RP season ends!

steel wing
#

thanks mate wish u all the best in next season

#

can I dm you? @blazing saddle

blazing saddle
#

Sure.

night cloak
#

Increase Spectate Slots in Custom Rooms

blazing saddle
#

@night cloak Kindly take feedbacks and suggestions to #old. Thank you.

onyx cairn
#

@night cloak,
Those seem to be limited for some reasons. Just follow ToRoiDs steps!

night cloak
#

Please increase it
we are doing a Tournament @onyx cairn

onyx cairn
#

Please suggest it as ToRoiD said.

cunning seal
#

Anyone here? i need help

night cloak
#

@cunning seal Aloha! How can I help you?

hearty coral
#

Cant yall raise the chances of getting this bag on the last day???

#

Already opened 25 n I keep getting nothing but silver fragments

night cloak
#

@hearty coral Keep trying. The developers wouldn't understand if you need a specific item from a crate, so, unfortunately, you gotta keep purchasing.

hearty coral
#

Ohk

cedar crown
#

I just signed now for the beta tester recruitment how do i know how many people are in que

cunning seal
#

@night cloak thank you i was have a problem my account was hacked and i came here yesterday they said i have to do something in sittings/customer service i have do it look at this images

blazing saddle
#

@cedar crown You cannot have access to such data. Just be patient and if you are selected you will get an invite via email.

night cloak
#

@cedar crown You don't.

cunning seal
cedar crown
#

Ok thnx guys have a good day

cunning seal
#

This is not the answer of my question right? Help me please

night cloak
#

@cunning seal Are you sure your account isn't banned?

cunning seal
#

Yes I’m in right now

night cloak
#

@cunning seal May I know what did they ask before you sent the information?

tender zinc
#

Er hi I was watching the pubgm myth busters and they showed a sorta glitch where if you open your bag and throw a smoke or frag and quickly drop it mid throw animation you immediately get another one multiple times which seems like a pretty dangerous bug if somome can spam frags with it

normal fulcrum
#

@cunning seal What's the issue?

cunning seal
#

@normal fulcrum i was have a problem my account was hacked and i came here yesterday they said i have to do something in sittings/customer service i have do it look at this images

normal fulcrum
#

@cunning seal Can you stop sharing the screenshots and tell the issue?

cunning seal
#

Bro my account is hacked and I recovered it but the hacker linked my account to google account that belongs to he

#

And i want to unlink that account

#

As quickly you can

normal fulcrum
#

Did you asked them clearly? Coz I can see they misunderstood the matter

cunning seal
#

Bro did you see the screenshots?

normal fulcrum
#

Yes I did. And I can see they thought your account was banned

#

Did you used the word ban?

cunning seal
#

No just wait and look at this screen shot

quick estuary
#

Report to pubg official website

normal fulcrum
#

@cunning seal I saw that my friend. You have to ask them to revoke access of hacker's social media

#

Answer the question what is asked. If you want to say anything extra, say it in next message or at the end

#

If you say any unnecessary things than a misunderstanding can arise

cunning seal
blazing saddle
#

@cunning seal I will have to ask you to stop asking the same questions again and again in this channel.

We are not, in any way, connected or related to the ingame customer support and are not liable to provide you answers or explainations regarding their responses.

If you feel you did not receive an appropriate answer from the ingame support, kindly reopen the ticket and redo the entire procedure. It is solely upto the ingame support to decide whether to grant or reject your request. Be patient and wait for their response. Asking here about their responses will not help you in anyway.

cunning seal
#

Bro i have send it clearly come to private chat i will send you my last messeg before the answer

cerulean zinc
#

How can I get rid of desync @blazing saddle

blazing saddle
#

@cerulean zinc Go to the login screen and try making use of the Repair Client option.

cerulean zinc
#

Omg slowmode is on here too?

#

The 2nd option? @blazing saddle

#

And I am facing ghost touch too doc @blazing saddle

blazing saddle
#

The first one. If it does not help, move on to the next options.

cerulean zinc
#

U mean I should try reinstalling to whole update?

blazing saddle
#

Kindly report the issue related to ghost touches with a detailed explaination and evidence in #old.

wicked eagle
#

Whats the problem mate

cerulean zinc
#

I can’t chat there @blazing saddle

blazing saddle
#

@cerulean zinc I think you should just wait for tomorrows update since there will be additional data download and new patches.

cerulean zinc
#

Yay!

cunning seal
#

@blazing saddle so bro what i have to do? Yesterday another best one here helped me and i started the conversation exactly like the way he told me and was successful and i came here again to get the best way!
Are you Prohibit me? Why? Are this isn’t a legal PUBGM discord?!!!!!

blazing saddle
#

It is, and since you have already been provided with all the help we can provide, I am telling you not to bring the same issue again and again.

You can redo the entire process again as you were directed earlier if you did not get any proper answer from the ingame support, @cunning seal.

cunning seal
#

Thanks i will try it again and come here for another questions

scarlet turtle
#

Iambeta

night cloak
#

Report HAcker

#

!Report Hacker

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @scarlet turtle:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

#

You can apply for the PUBG MOBILE beta program here, @sweet sail:

:white_small_square: http://discordbetatest.pubgm.cc

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

low hornet
#

Hi

sweet sail
#

Thanks

spring void
#

@low hornet no begging please

brazen cargo
#

Hey guys, Cant wait to test Erangel 2.0

#

New Beta Coming on 15th January. Only 5,000 Players Will be selected/

#

is that true?

molten island
#

Hi can you help me recover my stolen account😭

fickle hare
#

Iambeta

dim birch
#

Can I change my in-game name after registering in pmco 2020 ?

safe nimbus
#

My facebook account linked to game is hacked

#

However I can still login to game via Google play games

#

But I want to unlink facebook now can anyone help me

woven atlas
#

@safe nimbus Contact customer care ingame . Also unlinking isnt an option yet in global version

#

@molten island contact ingame customer support. They will help u once u prove ur ownership

raw osprey
#

how i can switch from google play games to ios

#

because my pubgm i,d linked with google play games

night cloak
#

@raw osprey You cannot switch. That is the reason there's a secondary login method, you can link a cross platform social media account.

raw osprey
#

@night cloak social isn’t safe

night cloak
raw osprey
#

@night cloak i mean social media account isn’t safe

night cloak
#

@raw osprey Google Play Games is a social platform too. But you can open a random social account just to link the game. Just don't share any sensitive information you do not wish to share, including your location.

#

You can also create a new game profile on your Apple devices. Two game profile sounds nice.

wicked eagle
#

@night cloak hey hope I filled up for the beta testing..how am I supposed to know that if im registered for that?!

night cloak
#

@wicked eagle It should show a thank you message at the end when you tap on submit.

wicked eagle
#

@night cloakI submitted the form. but it didn't show any thank you message or something like that !!

raw osprey
#

@night cloak of course by the way thanks

night cloak
#

@wicked eagle What did it show when you submitted the info?

spring barn
#

My voice getting glitched randomly every 3rd or 4th match any patch out there solution ?? Or at least if devs knows about thats bug ? @night cloak

night cloak
#

@raw osprey No worries, GG.

wicked eagle
#

@night cloak its just stuck there and the submit survey option was greyed out..thats it !!

gentle stag
night cloak
#

@spring barn, As far as I know, there's a secondary server being used for voice communication. Sometimes due to your/teammates' internet stability, it can get disconnected from the server. For now, restarting all the teammates' game at once fixes the problem, temporarily.

gentle stag
#

I found hacker

storm flumeBOT
#

Hello, @gentle stag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

rustic sentinel
wicked eagle
#

@night cloak are you a dev. or something like that ??!

night cloak
#

@wicked eagle Then it was not submitted, I guess. Try from a different browser.

#

No, I'm a community volunteer.

wicked eagle
#

@night cloak yeah I think..im trying

#

@night cloak and thanks for the help as well.. 🙂

rustic sentinel
#

I wanna purchase the rename card but why it's empty now?

spring barn
#

My net is good enough to get 100 ping in north america while i m in asia how could my voice server disconnect ? I m reinstalling the game

night cloak
#

You're welcome.

wicked eagle
#

yeah

night cloak
#

@rustic sentinel What do you mean by "empty?"

#

@spring barn You or your teammates.

spring barn
#

@rustic sentinel its not loading

wicked eagle
#

@night cloak um if you don't mind..can I add you up ??!

night cloak
#

You can mention me here if you need any information.

spring barn
#

@night cloak iplay random. and once the vc glitch I'll be glitched for every till i restart and i m preety.sure not all teammates having bad net

wicked eagle
#

alright.. sure then

rustic sentinel
#

@night cloak im talking about the offer zone

spring barn
#

@rustic sentinel its not loaded properly close it and again open

wicked eagle
#

@night cloak nice to talk to you & as well thanks again !! 💯

rustic sentinel
#

@spring barn bro i tried so many times but wait let me try last time

spring barn
#

Ok

night cloak
#

@spring barn That is the only cause of this problem I'm aware of, actually. But the solution is temporary and it's been like this since the game came out.

sonic pulsar
#

Can i get discord link od PUBG mobile india server

rustic sentinel
#

@spring barn bro still not working

spring barn
#

Actual problem is to them who solo queue cause i can't test vc on lobby we have to restart while on spawn island and when i came back after restart i m either halfway down or landed at last if i followed my teammates i m either dead or if we are still in air the graphics didn't loaded and i ended up stucked out of houses with distorted graphics.......

#

@rustic sentinel restart game if not then. Wait for a day it might be server prob if it remains for days then try repairing or reinstalling at last

rustic sentinel
#

Ok bro

spring barn
strong sun
#

Too many hackers in game

winter bronze
#

I have a question can anyone help me?

spring barn
#

@strong sun just report every single in game thats all you and all here can do

#

@winter bronze may be i could

#

What's te question

tender zinc
#

Er hi how do you report people teaming when your still alive in the match I had a game on vikindi and came across 4 people teaming up in 2 2man teams one team was camping rocks near mount krezneck on the high ground rocks (I had a 4x suppressed m24 so dealt with them) and the other 2 was end zone camping a bridge with ars and a awm killed them both as well but how do I report if I see this happening again and I'm not dead?

winter bronze
#

@spring barn I just want to know that am I able to disconnect my pubg account from Facebook account??

spring barn
#

@winter bronze yes

winter bronze
#

@spring barn how

spring barn
#

Before disconnecting ur fb add another acc to your pubgm

night cloak
#

So on January the 9th is that when your rank gets set back to?

spring barn
#

Then @winter bronze go to the fb settings and go to apps settings in security and remove pubgm from authorized apps

winter bronze
#

@spring barn thank you sir

spring barn
#

My pleasure @winter bronze

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

tender zinc
#

Again just asking how do you report people teaming up in game when playing in solo while alive?

spring barn
#

@tender zinc u cant basically if you dont have access to their profile name

tender zinc
#

Ok so it's just kill them quick then or report when dead

spring barn
#

U can see their name in kill feed and report when u found them

tender zinc
#

I mean I ran into 2 sets of teamers on vikindi jokes on them though I had a suppressed m24 and just sniped them all barring one had to ar kill then run for it and I did not know I could do that o never pay attention to the feed when I fight

#

Outside I pay attention to seeing theres any dumb awm spawing hackers at the start or to check who's showing up alot on it

spring barn
#

As i told u before if you don't know whom to report then u can't

tender zinc
#

Ah ok still thanks for replying

spring barn
#

@tender zinc if you killed them u can find their name when u open their crates

tender zinc
#

Does the names stay up when you send the screenshot with the reports?

violet sphinx
#

How can I get the season pass without waiting till the 9th

spring barn
#

@tender zinc yeah just take ss of name

tender zinc
#

Thanks will do that on any I find in future

spring barn
#

@violet sphinx u can't

#

@tender zinc 👍

lament condor
#

Did Tencent removed UC and Silver Frag gifting feature 🤷🏻‍♂️

spring barn
#

@lament condor uc and silver can't be gifted however certain items can ve gifted purchased by uc

tender zinc
#

Still man imaging being so bad you have to cheat and team up only to be wreaked by a good sniper using a building's doorway to the roof acess sniping you and then creeping up as your camping the high ground on a bridge and shooting the beep outta ya

#

Good times wish I recorded that match just to post it on my utube titled when solo cheats team and get owned lol

spring barn
#

@lime juniper

#

Nah

lament condor
#

@spring barn earlier , u can give 100 silver frag and UC by visiting their profile , but its gone after they introduced that popularity crap

smoky oak
#

Is the app SEAGM legal to use to buy UC?

lament condor
#

@smoky oak n0

smoky oak
#

ok

lament condor
brazen remnant
#

Guys is there is a problem at point counting?
yesterday i reached to top 10 in like 3 or 4 games with 3:4 kills and i got nothing (+0)
but also i got (-2 + -1) in 2 matches after

blazing saddle
#

Depends on what tier you play the matches, @brazen remnant.
Higher tiers give lesser points.

Also, after the update of 0.13.5, the game gives kill rating more weightage over the survival ratings. The exact algorithm is unknown.

brazen remnant
#

@blazing saddle yes i know this but the day before this i was in the same tier but was earnning normal points like 20:30 when i reach to top 10

blazing saddle
#

Top 10 does not gurantee that you will get positive points.

Also, it depends on what tier your enemies are. If you get 3-4 bot kills and reach top 10, you will get lesser points as compared to getting 1-2 real Ace tier player kills and reaching top 10.

As I said earlier, the exact algorithm is unknown and there are various other factors on which the total ratings depend.

molten island
#

Hi my account was hacked how can i recover

lofty tinsel
onyx cairn
#

@lofty tinsel this is an exclusive title for PUBG Partners.

lofty tinsel
#

@onyx cairn Nice. Any idea how to get? Because i have a big Page for PUBGM on Twitter

onyx cairn
#

It can't be bought or obtained from the game.

lofty tinsel
#

Yes ik it can't be obtained from the game. But how to get it 🤔 @onyx cairn

magic cave
#

Hi i have my frnd ESG¤SHOKEEN. He has forgetten his email address from which he has to login in PUBG MOBILE. We have registered in pubg mobile club open spring 2020. And he is our IGL .
Plzzz i need ur help. I have his in game number 5681195030

lofty tinsel
#

@night cloak What

magic cave
#

PLzzz help i have missed 3 big oppurtunities earlier and i dont want it to happen this time plzzz im begging u plzz help plzzzz

#

Is there anyrhing that u can do in it???

lofty tinsel
#

@night cloak What about social media pages?

magic cave
#

Helllooo im here with a query plzzz anyone here to resolve it ...plzzz its urgent

azure smelt
#

pubg support sux big time because you can buy them with real money

magic cave
#

Hello anybody here plzzz help me.

#

Bc plzzHelp me

hot kettle
#

Hey

#

My PUBG MOBILE account is hacked can anyone help me out please

onyx cairn
#

Wowowow

merry sandal
#

Remembering login credentials is the user's responsibility, @magic cave. Your friend will have to sort it out with the email website. The team will not be able to help in the matter. Please refrain from spamming.

magic cave
#

Hello Plzzz help me

merry sandal
#

If you are not looking for support, @azure smelt, please move to the discussion channels.

onyx cairn
hot kettle
#

@merry sandal

magic cave
#

@merry sandal yeh. .. I know it but plzzzHe forgot his email can u fiind out his email.id

hot kettle
#

My PUBG MOBILE account is hacked can anyone help me out please

#

I want to unlink my fb id with pubg

onyx cairn
#

@lofty tinsel
You have to be partner. Visit the homepage for more informations.

#

@night cloak
You can't get that title automatically. It's an exclusive title, as mentioned above .

#

@hot kettle contact the support of the respective social media network and in game support.

surreal fractal
#

Any mod here?

hot kettle
#

Man no response

#

Please do anything

#

I want to unlink my fb id

onyx cairn
#

You have to do that through in game support. Unfortunately we can't do that here.

#

@surreal fractal
Just state your issue!

hot kettle
#

Hmm okay

#

But I'm not able to login with fb

#

Fb id has been hacked

#

the guy who hacked my account has spended my uc n misbehaving with my account

lofty tinsel
#

@onyx cairn Which Homepage. U mean official site? I can't find anything. Could u please send me the link if u don't mind and thanks

hot kettle
#

he had changed my fb gmail id

#

No phone number :(

onyx cairn
#

Just scroll down, partnership inquiries @lofty tinsel

lofty tinsel
#

@onyx cairn Got it. Thanks

hot kettle
#

Okay

#

is there any option that i can unlink my fb from PUBG

bitter iris
#

If you remember my issue

final loom
#

#questions why we can only recall our facebook friends in pubg mobile

blazing saddle
#

@bitter iris Does this issue happen on other networks too?

bitter iris
#

What do you mean?

#

Like another wifi?

blazing saddle
#

@hot kettle Nope. It is not possible to unlink.

#

@bitter iris Yes other wifi or cellular network?

bitter iris
#

Nope

#

Not that I know of

#

I only use wifi, I dont use mobile data cause its bad in the house

hot kettle
#

How to do that

#

Please tell me

tardy ruin
#

And why do you say that you are a great company and you can not disassociate Facebook or categorize fraud accounts?

hot kettle
#

Ya i got it but i can't login

#

Can we talk in DM?

tardy ruin
#

Help us, how do I play my new phone ???

#

Linked to facebook facebook missing

#

The new phone does not work with social media

#

Please, very helpful

#

Yes

night cloak
#

I have a question regarding the PMCO register same region means they have the same flag ingame or does it mean they live in the same country

tardy ruin
#

Social media does not work on an apple phone

night cloak
#

can someone confirm me this

tardy ruin
#

How I work

bitter iris
#

@blazing saddle

#

Is there anything you can do?

hollow lava
#

Please Discord link

#

Pubg ki

cerulean zinc
#

Try client repair

hollow lava
#

Any one help me

cerulean zinc
#

@hollow lava this is official Pubg support server

#

Ask for help here

hollow lava
#

Pubg support invite link

cerulean zinc
#

Ask for help here

bitter iris
#

Basically I keep getting loading screen and I have low ping, my graphics are the lowest Ive reinstalled repaired and relogged and nothing is working, my wifi is stable all the time I only use wifi and no mobile data, here is some proof

storm flumeBOT
#

Hello, @bitter iris!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

cerulean zinc
hollow lava
#

How to add this friend in pubg discord

storm flumeBOT
cerulean zinc
#

? @hollow lava

onyx cairn
#

@hollow lava use this link pubgm_this

bitter iris
#

So is the in game support all I can do, because the bot replies are not useful at all

hollow lava
#

@onyx cairnthankx bro

spring void
#

@bitter iris you need to check if the same happens on another network or another device

bitter iris
#

And that will do what

#

@spring void its not going to be any better if I use mobile data as its worst in my house, I have 1 router thats it

#

I have no other networks apart from data

#

@night cloak what will that do?

spring void
#

@bitter iris it is for checking only, if it occurs on another network then it is game issue, else it is internet issue

bitter iris
#

@spring void what's the point im only going to have worst ping on mobile data ill just have constant loading screen

#

@night cloak im not sure what you are doing but I would like a mod to help instead

spring void
#

Try playing on another device then? @bitter iris

bitter iris
#

Im not rich I have 1 device

spring void
#

It cant be an issue on game's side since only you are facing it

bitter iris
#

Smh

#

Oh no ofc its not the game its always the player itsself

#

If you explain what that is then I'll be sure

#

But you havent explained anything

#

And what does ping gamer do

#

Probably not allowed

#

Vpn's arent allowed I think

#

Not trying something that I dont think is allowed

polar marshBOT
#

@echo spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grizzled orchid
#

Hello

#

The game now has two many hackers

#

This is the second time within two weeks

#

Why the hell PUBG have real time detection for hacks . completely useles

storm flumeBOT
#

Hello, @grizzled orchid!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT
#

@grizzled orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grizzled orchid
#

PUBG real time hack detection complete failure

#

I got a huge --

blazing saddle
#

@bitter iris Hey, sorry for the delayed response. Did you put up your issue in #old as I directed you earlier via the bot?

Meanwhile for the fix, kindly check your network packet loss. It maybe the main reason why you are facing the issue.

If everything is fine, I would suggest you use a DNS changer and connect to Cloudflare/Google DNS and play.

grizzled orchid
#

Well done

spring void
#

@grizzled orchid it takes time, stop crying about it

#

All hackers get banned soon

blazing saddle
#

@grizzled orchid Kindly report cheaters via the above mentioned link.

grizzled orchid
#

He played over 10matches after reporting

#

@spring voidonly 1day left to push rank

blazing saddle
#

It takes time for the system to start reviewing the cheaters who manage to bypass the automatic detection.

spring void
#

So? @grizzled orchid

grizzled orchid
#

@spring void I'm so annoyed cause it has happened over multiple time ok

#

Over the past wekk

blazing saddle
#

We understand your frustration, but if you have already reported them, your only option is to wait. Complaining here won't be of any use to us as well as you, @grizzled orchid. I hope you understand and sorry for the inconvinences caused.

grizzled orchid
#

@blazing saddle I used the link above to report the other cheater two days ago still I have received any mail regarding that.

blazing saddle
#

It takes upto a week or two for manual investigation. Kindly be patient.

polar marshBOT
#

@grizzled orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

peak fossil
#

When is this season's rp getting locked

slim mango
#

Help

#

HelP pls

night cloak
#

@light trout thanks

#

@slim mango how to help if you just screaming help without explaining the problem

sick shale
#

@peak fossil
January 08 23:59 UTC+0

peak fossil
#

More 23 hours or minutes bro

#

@sick shale

night cloak
#

@peak fossil converted it you lazy

peak fossil
#

Okay

versed wren
#

js

sly salmon
#

Just change your game name to bug g and hacker g mobile

night cloak
#

Hello,
Tonight is the last morning for Conquer chance?
Or i can also on 10th ?

#

@night cloak We don't have a concrete answer to that, unfortunately. Better do it today.

hard lotus
#

@night cloak hello

night cloak
hard lotus
#

I need some help with an account

polar marshBOT
#

@hard lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prisma oasis
#

Rp should be ended on 8jan but its 9th jan

#

🤔🤔 why session has not ended yet

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @prisma oasis:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

prisma oasis
#

Ok i understood thanks

#

👍

vast lynx
#

Hi my in game ID is 5134534907 and in game name is i乛Spidy I have previously opened a link which was sent by some mutual friend and got my facebook account hacked and hacker has changed my email id and password so that i could not access my fb id again which is linked by PUBG account currently i have loged in PUBG by using my gmail id but hacker is also acessing my PUBG account through my fb account he had spend my whole uc and sending this links to my friends list to hack those accounts also.. Request you to please take serious action regarding this and please unlink my fb id from my pubg account so that he wont't be able to login and access my pubg account anymore and i can be able to login using my gmail id.

Hope to hear a action from you soon.Thank you

prisma oasis
#

@vast lynx you need to be careful before giving your personal and important details PUBG MOBILE cannot do anything in this as PUBG MOBILE is not responsible in it

#

Contact fb support

polar marshBOT
#

@plain dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@hard lotus! Unfortunately, there's no way. Such apps modify game files which is a violation to the ToS.

#

@vast lynx One cannot compromise your account without you sharing your sensitive information, such as password, voluntarily. Please contact your social media support for that.

vagrant onyx
#

@night cloak last day i guess cause rating will stop on 10th before few hours of s11

#

@prisma oasis RP 10 going close in 4 hour and 29 min

hard lotus
night cloak
#

@hard lotus Nope. They agreed to the ToS upon registering their profile. And there's no way to undo a ban.

normal yoke
night cloak
#

@normal yoke Aloha! How can I help you?

normal yoke
#

Yah I'm good what about your

worthy epoch
#

will we see a joker 2019 outfit this season???

vital wraith
fallow bison
#

What can an elite clan member do?

night cloak
#

@fallow bison Recommend leaders to invite their friends.

#

I have completed the pubgm survey for 1 clasic cupon, but i didn t recieved it. Why?

fallow bison
#

@night cloak and a Co-leader?

night cloak
#

@night cloak Which survey? Was the reward promised?

#

@fallow bison Same as leader, but they cannot remove leader, or change clan name.

#

I completed one like about 2-3 weeks ago and nothing, and i did it again today

#

@night cloak You will receive it later this year. Basically after Christmas. Idk why they had to do this.

surreal fractal
#

Any mod there?

night cloak
#

@surreal fractal Aloha! How can I help you?

surreal fractal
#

Is there any rule about in game name in pmco?

night cloak
#

@surreal fractal Nope. But just don't change it after registration.

surreal fractal
#

There is a guy who is from india but currently he is in UAE.. Will that will be a problem if he play from there in pmco online Qualifier?

night cloak
#

@surreal fractal Nope.

surreal fractal
#

How many team can join from a clan? I mean same name tag like TN3

night cloak
#

@surreal fractal There's no limit. Everyone is welcome.

steel wing
#

@night cloak

#

There is a mission for elite rp and it says

#

Finish top 3 twice in Vikendi

#

Like what If I win the game or finish in top 2 does it count?

#

@night cloak I got 2hrs respond 🤪

torpid tinsel
#

Hello can you close the Hacked Account please..

steel wing
#

Facebook? @torpid tinsel

#

You have to contact facebook about that if it is an Facebook account

night cloak
#

@steel wing Yes, it does.

steel wing
#

Thanns

#

Also I got the RP from my friend @night cloak 🥰

night cloak
#

@steel wing Congratulations.

torpid tinsel
#

@steel wing yes the guy hacked my account through Facebook now he’s using it n I guess it’s a hacker

steel wing
#

Ok contact facebook about it

torpid tinsel
#

I just want that account to be close please

steel wing
#

Can you use your account?

torpid tinsel
#

I tried contacting Facebook but they can’t help me out.

#

I couldnt log in to my account because this dude Disable my Facebook Accnt

polar marshBOT
#

@left sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torpid tinsel
#

Well..but to me it’s a different story of which I don’t know how well can someone just help me out

#

I’ll be happy if the hacked account is closed

night cloak
#

@torpid tinsel It is not possible to close a PUBG Mobile profile.

torpid tinsel
#

Because this dude just hacked my account n he’s/she’s really annoying me.

#

@night cloak umm ok then I have no hopes for my lost hacked account

night cloak
#

Next time you create an account, make sure to set a 2 step verification. It's just some extra security.

pulsar steppe
#

@night cloak we tried to sign up for PMCO but Iran is not included in middle east. Which country do we choose instead if the whole team live in Iran? And why is Iran not a option?

night cloak
#

Hold on.

polar marshBOT
#

@agile breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pulsar steppe
#

@night cloak sure

night cloak
#

@pulsar steppe Can you direct message Eirene#0028?

pulsar steppe
#

@night cloak no problem. Thanks

storm flumeBOT
#

Hello, ‎@ionic spear!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

dry trellis
#

When is the next crew challenge?

night cloak
dry trellis
#

Hope, I was hoping for some support 😬

night cloak
#

@dry trellis I'm not aware of it.

dry trellis
#

Ok no prob

forest rock
#

hi

#

i have a video for a player using hack for the places

#

knows exactly wheres the players

#

hope

#

can any body tell me where to send this video?

storm flumeBOT
#

Hello, @forest rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

signal wigeon
#

@night cloak
I want to talk to someone please.

night cloak
#

@signal wigeon Aloha! How can I help you?

polar marshBOT
#

@signal wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

true bluff
#

So what happens when you lose all your merit? Buddy of mine wants to know for scientific reasons lmao

night cloak
#

@true bluff If you merit goes below 60, you cannot play duo/squad.

keen schooner
#

Hello

night cloak
#

Aloha! How can I help you, @keen schooner?

keen schooner
#

I have video for someone use hack

storm flumeBOT
#

Hello, @keen schooner!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

keen schooner
#

Where I can report

#

@night cloak
Ok thank you

#

I love you

open flax
#

Is it possible to change the connected google account?

#

So once i connected a google acc with pubg but now i got a new google acc and id like to connect that one

#

you know what i mean?🙈

thick bronze
#

When is the new season going to start today or? I’m confused because I got locked out of my account

night cloak
#

Why was the classic crate removed?

onyx cairn
#

@open flax
Unfortunately it's not possible.
Once bound to one Google account. It stays connected.

open flax
#

Oh okay. Thank you for the quick response😄

onyx cairn
#

@thick bronze
Season 11 starts during January 10.

thick bronze
#

So will my rank reset on January 10?

onyx cairn
#

Exactly

thick bronze
#

Huh?

onyx cairn
#

Check the pinned messages in this channel

thick bronze
#

So exactly on January 11 or today. Because I need to know when to grind and stuff

onyx cairn
#

10th of January 😉

cyan citrus
#

@onyx cairn can i request any of my friend for royal pass or do i need specific synergy to do so ?

thick bronze
#

Ok thanks bro because on the royale pass it said it was ending January 8th so I thought the ranks will reset January 8th too

cyan citrus
#

also for how many days request option will be available ?

onyx cairn
#

We have to wait for season 11 to start. Maybe it has changed. @cyan citrus

cyan citrus
#

oh Ok

meager scarab
#

Can. We complete predator v in payload?

remote sail
#

hii I m a pubg beta player do I need to submit the form to be a beta tester or I can straight login and test the beta version

night cloak
#

When do stats reset

livid blaze
#

Stats will be reset when new season starts

night cloak
#

Is the update a in app update?

#

Where u just download ingame or is it through the AppStore/googleplaystore

true bluff
#

@night cloak sorry for the late reply but I’m aware of what happens below 60, I wanna know what happens if it hits 0

night cloak
#

It seems like update is staggered?

night cloak
#

Not sure if this topic has been discussed. But I'm having issues with this latest game update. I have no option for an update in store or in game. Am I missing something? Should I try and uninstall the app and try again?

ocean hazel
#

I can get in to a room of a scrim, cuz i dont have the same version. Wtf

#

There is a new update?

sour tapir
#

A lot of people have thi issue my girlfriemd too

#

Repairing the game on the log in screen doesnt work delete download again should work or update your app store idk

night cloak
#

Yeah, I'm trying to reinstall the game. We'll see how that goes 🤷

tender zinc
#

What time is the update coming out anyone know?

storm willow
#

As usual the update ll be rolled out slowly to everyone

arctic stump
#

Hey, can i buy uc from the official website that goes through Midas buy or is it insecure, have never purchased it from there?

storm willow
#

Yes you can, midasbuy is authorised one

arctic stump
#

Thanks

rain hollow
#

@Nicole (Edna Kali) # 7824 because it takes longer to get the update and another device like mine is already

night cloak
#

Any idea when is the update coming?

#

I know it's region wise.. have to wait! But want to update asap 😂

#

just wait it out

#

you'll get it eventually

tough harbor
#

I'm trying to invite my friend and it says I sont have the update and I just updated my game and it still says this

vital wraith
#

@tough harbor the friend probably didn't

rotund tide
#

Hy! Help me please! PUBG account not download!!

weary finch
#

I got the update.

magic palm
#

why I don't get the update? while my friends alr updated their pubgm:( I can't play along with them. plz help how to get the update

winged umbra
#

Please report... I don't know how his kd so low but this guy killed EVERYONE with 2/3 bullets always headshot everyone.

night cloak
#

do we have to play 5 matches to get the crown name tag or we will get it if we reach crown?

spring barn
#

@night cloak you'll get as soon as u reached

night cloak
#

@spring barn thank u and thank pubg devs lol

spring barn
#

@night cloak

#

Enjoy

night cloak
#

thanks🥳 🥳

spring barn
prisma whale
#

At what time does the update come up?

torpid storm
#

Where will update come in android? In game or play store?

valid shoal
#

In game

silver wing
#

will deleting and redownloading the game make it update?

valid shoal
#

Nope.

silver wing
#

bruh

valid shoal
#

Remember until your region gets the update, whatever you do won't update your game.

#

Unless you use third party ways which are highly not recommended.

torpid storm
#

@valid shoal india gets the update?

valid shoal
#

Yeah usually around 11am to 1pm IST.

torpid storm
#

Ok

valid shoal
#

Don't count on it though.

night cloak
#

Still I got no confirmation

#

Please help @neon patio

#

@warm wren

valid shoal
#

@night cloak Careful not to reveal sensitive information in the Pictures you upload.

blazing saddle
night cloak
#

@blazing saddlei emailed but still no reply

blazing saddle
#

Wait for response.

warm wren
#

@night cloak when did you register?

night cloak
#

@warm wren I Registered at 4 Jan

#

And it been 5 Days till now

#

When will the crew challenge will begin for S11?

warm wren
#

The 5 days is an approximate time frame, it might take longer since we have hundreds of thousands of teams and players registering. But if you provided wrong information then you wont get the confirmation. So I hope you did not provide any mistakes while typing the information. @night cloak

night cloak
#

@warm wren No I didn't Gave wrong Information

#

When will the crew challenge will begin for S11?

#

@warm wren Can I Still Register again?

warm wren
#

Nope, only once @night cloak

#

You will be notified ingame when crew challenge will start so pay attention to announcements ingame @night cloak

torpid storm
#

Why update not come 😭

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

match not starting lol

warm wren
#

@torpid storm update is rolling out to different regions, depending on the app store release

#

So it takes time

torpid storm
#

Update will come in game or play store?

sharp skiff
#

Why cant i update my friend sitting right next to me can but i cant

torpid storm
#

@sharp skiff Update will come between 11am to 1pm IST.

somber comet
#

When will I receive the season ends rewards?

torpid storm
#

@somber comet idk.

#

😂

night cloak
#

@somber comet tomorrow

somber comet
#

@torpid storm 👏

pulsar geyser
#

Why PUBG removed classic crate?

night cloak
#

@warm wren what if I got no email from pubg ?

warm wren
#

@night cloak then you provided wrong information somewhere and that's why you did not get a confirmation email

somber comet
#

I still haven't received any email confirming my registration

night cloak
#

@warm wren I didn't I checked it thrice

arctic stump
#

Is the update in game or do i have to download it from the play store?

ocean hazel
#

Green lines in the edges of my screan, get scared. Wtf

naive steppe
#

@arctic stump in-game

ocean hazel
#

@pulsar geyser it happens, will be back soon, i think