#questions

1 messages · Page 685 of 1

blazing saddle
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That is why I said to check the pinned message of that channel. You will find a link to fill a form regarding bugs.

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Here you go, if you are still having issues to find it:
https://forms.gle/NqBSaY9myK999GSH8

sly comet
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YO

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Help please

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Send me the link to report hackers

storm flumeBOT
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Hello, @sly comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

slow tangle
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By the way is golden hammer even regional event?
My region is selected to be Maldives and I didn't get the event

winged oak
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@blazing saddle i have a question...does using a dns changer (1.1.1.1 application) safe.

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?

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@night cloak

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@spring void

spring void
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Yes DNS changer is safe

winged oak
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Alright

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As in asia im having 300+ ping

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But usually it was around 80

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@spring void could i have a word with u in private?

spring void
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Ok.

winged oak
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Help someone.pls

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Dns changer..app 1.1.1.1..is it safe?

sweet sail
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@winged oak Yes

winged oak
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It is practically a vpn

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So...

zinc crest
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Hello?

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Can anyone help me.. im keep getting into indo server instead of indian servers

boreal spindle
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guys i play pubg on emulator after the last update i have probleme cursor going out of the full screen why

zinc crest
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Since this morning

storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @boreal spindle.

boreal spindle
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guys i play pubg on emulator after the last update i have probleme cursor going out of the full screen why

zinc crest
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@boreal spindle wdym?

spring void
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@zinc crest please contact your ISP amd ask them to change your internet route/pathway

boreal spindle
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i play pubg in emulator

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fullscreen when i try to shoot i found my cursor going to desktop

spring void
boreal spindle
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not control the emulator

zinc crest
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@spring void um. Attually o cant contact my isp.. is there i can do?

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Im attually on emulator

spring void
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No, it is based on your ISP

polar marshBOT
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@worthy elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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Hi my account is guest instead of Facebook is there anyway someone else can log into my account or is it only me

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@night cloak why this happens check #media

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Hassan one ?

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@night cloak Nobody can log into your account without your phone.

shut quiver
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Hi
I just got 1000 points from India bonus challenge after playing many match
And after few hour suddenly my 1000 points r gone
But i dont redeem it for anything and i dont get any mail that says i used that 1000 points
like it just get lost there
Wtf should i do now ? Anyone can help me?

radiant citrus
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I m reporting about an hacker

storm flumeBOT
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Hello, @radiant citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

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You can contact the customer service via the game settings, @shut quiver. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
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@shut quiver Your Points will be converted to Battle Points next week.

shut quiver
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@night cloak why exactly? I need it for this week

radiant citrus
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Hacker

night cloak
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@shut quiver It takes some time to validate to avoid cheaters from converting BP points to UC.

shut quiver
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@night cloak oh then its usual thing for everyone!? Thankyou for info

night cloak
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@shut quiver Yeah, np.

rich grove
icy carbon
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@merry sandal You mean deleting the app?

merry sandal
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That works, @icy carbon.

storm flumeBOT
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Hello, @rich grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

icy carbon
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That came out before I deleted the game too

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I can’t manually log in with or without the app

merry sandal
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You'll have to log out from the browser as well.

storm willow
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Logout from browser/ clear cache then login (iOS )

icy carbon
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@merry sandal Got it, thanks. It’s based on browser not the app

merry sandal
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🍻

marsh tusk
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anyone having the graphic setting bug? the game detected me set my graphic to HDR, while i am on smooth+extreme. since it give out a warning. and the graphic does look like on HDR which causing my frame drop so badly

desert stream
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Please, i really need someone to help me in installing pubg mobile Korea
I've downloaded the obb but i don't know where can i install the game launcher
i would appericiate any help so much

slow tangle
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How to see fps ingame?

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@desert stream not really the place to ask about Korea version as this is global version

night cloak
storm flumeBOT
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We provide support only for the global English version of PUBG MOBILE here.

spring void
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@night cloak can you translate it please?

desert stream
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So, is there somewhere to ask about Korea version? @slow tangle

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His accounts data is getting deleted @spring void

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So it says contact the customer service to delete it immediately

spring void
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It would be better if i get the whole translation @night cloak @desert stream

slow tangle
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I don't think they provide any support outside Korea as it was only for the korea

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Let me screenshot

night cloak
slow tangle
night cloak
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Can you help me

slow tangle
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As a result of this being on their TOS they don't provide support outside Korea japan

spring void
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@slow tangle @desert stream you can talk about it in #pubg-mobile

night cloak
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What to do until my account back

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ģķņķģ

spare bolt
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There is korea pubg game pubgmhelmet

desert stream
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Regarding pubg mobile
Why does it kept showing Downloading Resources when i have got the obb from somewhere over Google
As it automatically cancels the installation which is after 100% downloaded if i were using the play store..
It was working once i bought my phone but now it isn't..

sacred dust
storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sacred dust.

polar marshBOT
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@regal fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chilly vigil
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Hello can somebody help me right now? I have an issue with a payment I did

solid copper
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Help me. My account got hacked and now its in vn version. Please help me go back to global version from vn version.

chilly vigil
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Hello?

sand path
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Not here @frozen wren

frozen wren
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Ooo

sand path
frozen wren
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Sorry

desert stream
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Is there anywhere to report my issues? Like faster response.. Looks like nobody knows a solution for my issue above..

night cloak
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@chilly vigil Aloha! How can I help you?

weary cosmos
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when 0.16.5 beta open?😂

night cloak
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@solid copper Once someone logs into the Vietnamese version, they can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or can create a new account in the global version.

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@weary cosmos No information.

desert stream
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Thanku, will try @night cloak

shrewd halo
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How to solve my ping issue even my network is good? Anyone help?

night cloak
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@shrewd halo These type of ping issues are common when you use internet from Local ISP.

marsh tusk
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@shrewd halo using vpn solve the problem temporary actually, my local isp actually have the same problem

blazing saddle
marsh tusk
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without the vpn my ping will shoot above 180 ~, but when using it, will fix it back. there is not other way around that

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@blazing saddle i am fully aware bout that

blazing saddle
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Then you use it at your own risk. Don't encourage other players on the server to use it.

shrewd halo
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I face this problem about 6 to 7 days but before my ping was good .I can't play well .

weary cosmos
marsh tusk
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@blazing saddle well i did not encourage him btw. i am just stating the temporary solution, and clearly pubgm team don't even have the answer right?

weary cosmos
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anyone give invite link

blazing saddle
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@weary cosmos It is the beta server. You can join it by following this:

storm flumeBOT
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You can apply for the PUBG MOBILE beta program here, @weary cosmos:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

weary cosmos
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@blazing saddle Can you give me link?

blazing saddle
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No.

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It is a private server and invites will be sent via email. Check the bot's message above.

polar marshBOT
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@feral mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

devout cave
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Why I can’t use my air pods with the game?

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I can’t use the mic?

polar marshBOT
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@subtle lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

subtle lagoon
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10 mintes

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Its on germany cuz I live in Germany

chilly vigil
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@night cloak hello,’could you still give me a hand whenever you get a chance

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Or anyone is fine I just hope I can solve this out

past musk
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Why is there not an option on the change scope button to remove the scope that would be so much better.

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @chilly vigil. Remember to read through #faq before asking questions in the support channels.

cerulean zinc
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I completed 7 missions from free pass more than 2 times, still it doesn’t show it is completed!

chilly vigil
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I tried to purchase the royal pass when I didn’t have the money in the bank and the payment went through, now that I have the money in the bank I’m trying for it to authorize the payment but the bank is requesting the seller to process the payment again and I really don’t know what to do I’ve tried so many times already and it keeps saying the same

junior rune
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is there an issue with claw for ios 13?

cerulean zinc
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What issue are u facing btw @junior rune

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For me there is no issue

junior rune
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seems like i cant click 4 places on the screen at once

cerulean zinc
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Yes u can’t

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The screen kinda freezes

junior rune
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its just that? I cant and theres nothing to fix it?

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damn guess im goin back to 3 finger

cerulean zinc
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Maybe client repair may help

junior rune
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is it even a pubg app issue?

cerulean zinc
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Nah u can try 4 finger+ gyro for some help

junior rune
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i do 4 + full

subtle lagoon
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@blazing saddle what do u mean

blazing saddle
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Refer to the message, @subtle lagoon.

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In the link.

junior rune
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but when i go to click a 4th button it just doesnt work or it stops something else

subtle lagoon
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What is into the link

blazing saddle
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@chilly vigil So you got the royale pass without paying anything? Or did the payment fail?

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@subtle lagoon Solution for your issue.

chilly vigil
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I got the royals pass it went through

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But the payment was out on hold

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Because i didn’t have enough money in my account

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Now that I have, the payment is not being processed

junior rune
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does anybody have a solution?

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

subtle lagoon
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@blazing saddle its not working here only in Browser and into Browser i cant navig

blazing saddle
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Lol, just check the pinned message.

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @subtle lagoon:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

subtle lagoon
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@blazing saddle dont understand what i have to read

blazing saddle
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The second message

storm willow
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@chilly vigil iOS ?

polar marshBOT
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@subtle lagoon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing saddle
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@subtle lagoon Yes. connection problem.

subtle lagoon
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Thank u ToRoid i was to get Heartaches as i saw it. Thank you

sweet cedar
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Still don't get that, so after 3 days can we say that it was regional based and Europe wasn't in this list?

blazing saddle
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@sweet cedar Yes it is probably a regional event.

sweet cedar
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@blazing saddle no one answer me for sure, one mod previously said me that was global

blazing saddle
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If you don't see it in your game time limited or themd events, it means it is not available for your region

sweet cedar
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Inside Italian Discord (official one) admin expect that to be global idk

blazing saddle
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Yeah, it should be a global even tho. Whay region are u playing from?

sweet cedar
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Italy

blazing saddle
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Also provide your device name and ingame character ID

sweet cedar
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Pixel 4

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Character id?

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Wait

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Sent it in dm

blazing saddle
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Else do one thing, report it in this form. I'll try to get more info about why you are facing the issue.
https://forms.gle/NqBSaY9myK999GSH8

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Are other users from your region are not able to see the event as well?

sweet cedar
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Yep anyone from Italy can't

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Someone from middle east yesterday but idk if he solve

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I don't use any vpn gfx etc

blazing saddle
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Okay, just submit it in the above form. I'll get a confirmation if it is a regional event or not.

sweet cedar
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@ me in case please it is much important for me, thank you sir

blazing saddle
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Sure thing!

velvet bone
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Why do vehicles drift when you first enter!?

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Stupid bug that existed for a while and never got resolved by Tencent.

storm flumeBOT
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Hello, @velvet bone!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

blazing saddle
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@sweet cedar Yes, it is a regional event.

sweet cedar
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@blazing saddle so Italy isn't included?

blazing saddle
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Not sure about what regions tbh

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India has it though.

sweet cedar
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Yep NA too

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Thank you anyways maybe is for all except Europe idk

blazing saddle
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¯\_(ツ)_/¯

bitter iris
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@night cloak I keep getting loading screen whilst on 60 ping

night cloak
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Hacker is dangerous now...they hav new hack..

sweet cedar
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@night cloak any third party application that change game files is not allowed, so no, gfx tools aren't allowed and u can get ban using them.

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

bitter iris
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@bold siren I keep getting loading screen whilst on 60 ping

bold siren
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Restart your game immediately when that happens, @bitter iris. And try repairing your client.

bitter iris
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Thanks @bold siren

spice flint
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hello

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tell me the most perfect sensitivity for 6x

storm willow
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You gotta find yourself @spice flint try practising in training area

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Start from low and keep increasing till you get no recoil

spice flint
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@storm willow what's ur s??

storm willow
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Gyro?

spice flint
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no ads

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and camera

storm willow
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I’m a gyro user so ADS is only 18 n gyro 85

spice flint
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can u dm me

storm willow
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Ok

quaint epoch
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Unlimited hp hacks is so annoying

storm flumeBOT
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Hello, @quaint epoch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

slow tangle
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@blazing saddle the smash the eggs I should be getting in too right.. My region is set to Maldives in Indian subcontinent but I also don't have the event

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And my app keep crashing down..
Repaired.. Reinstalled and tried to download all maps again..
But its only on the loads reen before the match 🙄

short oxide
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Not support i suggest a “report for incorrect language” for an option its annoying getting paired with non-english speakers when i select the “match language” option

spring void
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English is default, so that is the reason why you get non English players @short oxide

night cloak
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@warm wren can u suggest me an application through which I can pause the downloading process of pubgm.
Device- Xiaomi Redmi note 5

tough citrus
#

When this skin is getting entry into m249 section

acoustic grail
#

Help me fix this problem

cosmic gazelle
flat edge
#

Anyone else having problem with week 7 sniper mission?

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It don't work with awm or m24

night cloak
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My game keep freezing randomly

eager belfry
#

@blazing saddle when this season ends?

storm willow
#

@flat edge knock and kill with m24 or awn In erangle classic -

polar marshBOT
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@solemn trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

boreal lodge
#

Hi pubg mobile

chilly vigil
#

Hello

#

Can someone help me out a little bit

#

I don’t want to get banned

iron ridge
#

We need a channel to post video clips of glitches and bugs instead of just posting a picture which doesn't always capture the problem.

night cloak
#

@chilly vigil Aloha! How can I help you?

#

@iron ridge You can post videos in #old.

iron ridge
#

An invalid channel?
Sorry but that's not possible

#

@night cloak really? I could have sworn when I tried it didnt work....guess I'll try again.

night cloak
#

Remember, the video limit is 100mb.

#

how come I can't hear the emotes that have a sound?

#

Some emotes are bugged.

chilly vigil
#

@night cloak I bought the royal pass but apparently there wasn’t enough balance in my bank account so they transaction went through but the money didn’t get processed

#

I have the royal pass but I didn’t pay for it yet if it makes sense

#

Now that I have the money in the account it says that I need pubg to request the transaction again

night cloak
#

@chilly vigil

it says that I need pubg to request the transaction again
Can I get a screenshot of it?

chilly vigil
#

It’s in Spanish is that fine?

grand star
#

@lime juniper I apologize for the mention,
It's been long time still same error from pubg galaxy store version purchases are related to galaxy store and it's very long time same problem , could you please let me know when it's be available,
*please don't tell me use google play sorry but I know that Google play version purchase are working fine I'm using galaxy s10 plus exynos version on galaxy store pubg have some special update for exynos s10 ,
Thanks .

night cloak
#

Why did this person try to shoot me with bombs?

chilly vigil
#

I tried to send it through dms but couldn’t

lime juniper
#

Are you able to make such purchases in other games, @grand star?

night cloak
#

🤔

green relic
#

hello

night cloak
#

lol

green relic
#

my friend get a uc code from MTC games .. and when i try to redeem it from the site it says parameter error

#

@lime juniper can u solve it?

lime juniper
#

Can your friend contact those who gave the code?

green relic
#

@lime juniper so it's the right way to redeem a code right?

night cloak
#

Am I supposed to land behind 200m from my marker to complete?

meager nova
#

My account has been hacked I need help

night cloak
#

@night cloak From the moment you jump outta plane, land within 200m from that radius.

lime juniper
#

You should ask those who gave the code, @green relic.

clear girder
#

@night cloak land in between 0m to 200m (when you are jumping and parachuting) to make it count. Sounds ridiculous, but took me and my teammate few hours to figure it out.

#

Speaking of which, why’d pubgm change from 10 spectator slots to 2 spectator slots?

round flax
#

Yo whats up with the mk glitch in game one tap and dead 🤦‍♂️

#

@meager nova if it was link to fb that may be the reason tbh

meager nova
#

Yep

acoustic grail
#

@polar marsh

night cloak
#

bruh

#

chill

#

why ya gotta ping them

acoustic grail
#

Help me fix it

night cloak
#

ignore

#

no big deal

vagrant onyx
#

@acoustic grail dude just rest the game

acoustic grail
vagrant onyx
#

@acoustic grail check your connection

acoustic grail
#

I have

#

And also reinstall the game

vagrant onyx
#

@acoustic grail the problem with your connection

#

try to go other place and turn ON wifi

acoustic grail
#

@vagrant onyx yeah when I turn on wifi it is working but data it is not working

#

I mean cellular data

vagrant onyx
#

@acoustic grail its caused with different way

acoustic grail
#

How do i fix it?

pale prawn
#

@everyone anyone can help

potent jolt
storm flumeBOT
#

Hello, @potent jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

surreal mica
#

Всем доброго времени. Ребят кто сталкивался с одной проблемой ?
Дело в том , что вторую игру подряд не регестрируется ни дым , ни хаешка. От хае не слышно взрыва , а дым просто не отображается

vagrant onyx
#

@surreal mica english only

#

@surreal mica or if you cant type in english use translate

obsidian dove
#

can i disconnect only facebook from my pubgm account? that has twitter and fb both connected to
i wanna remove only fb so i can connect it to google play

#

i don't use fb anymore

sweet cedar
#

So I make some research and, how is possible that Germany got this event and Italy not if they are considered to be in the same region?
If this event is region lock as yesterday one mod was saying can someone tell me for sure if Italy is included or not?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @obsidian dove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum
#

@pale prawn Hey, sorry for the delay. How may I help you?

#

@acoustic grail If it says match server did not respond thn it's server issue most probably. Try contacting in game CS

keen crow
#

Im indian but i cant find indian lobby every match 100ping + Indonesian lobby i useto get 20ms now 100+

normal fulcrum
#

What makes you think it's an Indonesian lobby? There are many Indians who use foreign names and flag of other countries @keen crow

#

Check your internet connection. Ask your ISP to change your DNS server and that will fix your latency issue

keen crow
#

Lmao its not just mine problem tons of people are facing that issue my WiFi is working alright I get 6-3 ping in other games

normal fulcrum
#

Not all games work the same way. And if you're having high ping doesn't always mean there's something wrong with the server

#

But there are 3 work arounds if you want to avoid high ping and cross marching

#

1 - Make sure your country is selected as India in Settings ➡ Basic

#

2 - Avoid inviting players from other countries

#

3 - Ask your ISP to reconfigure DNS server. This step has fixed high ping issue for many players

tender gulch
#

4 - Use another Internet Service

rain barn
#

I called in-game customer service several times about stealing my account and they were closing the conversation without helping me

polar marshBOT
#

@sullen knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rain barn
#

@polar marsh I called in-game customer service several times about stealing my account and they were closing the conversation without helping me

normal fulcrum
#

@rain barn Stealing account means? Your account is hacked?

dim hollow
#

What is the work of ornament and can it be used only once

rain barn
#

@normal fulcrum yas

normal fulcrum
#

@dim hollow Ornament is just as the name suggest. An ornament which just hangs around. It can be equipped on your backpack for now and it is not a time limited

#

@rain barn Have you connected a 2nd account to your Pubg ID?

rain barn
#

@normal fulcrum I linked it to Facebook and someone hacked Facebook and linked it to Twitter and now I can no longer access it please help in this matter ID5144947350

normal fulcrum
#

So you have lost access of your facebook as well?

rain barn
normal fulcrum
#

@rain barn If you have lost access to your facebook account then you need to contact Facebook Support. We cannot help ypu regarding that. Once you get access of your facebook account, we can provide you information on how to get rid of hacker's twitter account

#

And don't visit phishing sites from next time to get free items or uc. No one can provide you such things

rain barn
#

@normal fulcrum Can i restore it to another account like google account

light charm
#

Free uc is a scam

#

Only youtubers can giveaway them

normal fulcrum
#

Unfortunately not. Account once linked cannot be removed or replaced. If you can get back access of your facebook then I can help you how to remove twitter account. But then also you won't be able to link any other account since facebook and twitter are already connected

#

@light charm Youtubers don't give away UC or items. They give you google redeem code which can be used to purchased UC. Giving, transferring or gifting UC is not possible in any way

rain barn
#

@normal fulcrum Thank you so much

burnt knot
#

There is no way he could jump on to the room

storm flumeBOT
#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

burnt knot
#

@normal fulcrum I could not

normal fulcrum
#

@burnt knot There's a way to get on the roof (without jumping) if you're referring to the player who's lying on roof in front

burnt knot
#

There isn't

normal fulcrum
#

There is. Use the crates as stairs to climb up

burnt knot
#

But he was using jump hacks

#

I just could not get the picture

normal fulcrum
#

You can report him using the link given by Machete 2.0 and he will be banned if any abnormalities were found

burnt knot
#

Pls could you help me report him I do not know how to type his name

#

He is the one who kill my teamate @normal fulcrum

#

Jump hacks

dim hollow
#

@normal fulcrum if i buy the ornament from shop it will hang on my bag

vagrant onyx
#

@dim hollow yes

dim hollow
#

K

#

Thx

normal fulcrum
#

@burnt knot You can copy his username and character ID from his profile

burnt knot
#

Well the game already ending

#

Sry this is my first time encounter with a hacker I did not know what to do @normal fulcrum

blazing saddle
#

Use this link and fill the form accordingly, @burnt knot

The action will be taken in a period of 2 weeks approx. Maybe even earlier.

#
weary cosmos
#

This is scam? or not?

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @weary cosmos:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

grizzled lark
#

This is the procedure of joining the beta program, @weary cosmos. The above one is very likely to be fake.

onyx cairn
#

@weary cosmos scam!

weary cosmos
#

what the hell.. I submitted questionnaire yesterday

onyx cairn
#

Report the Form directly to Google.

#

Scroll down to the bottom and press report an issue

weary cosmos
#

but.. i think it's not scam.. hmmm🤔

#

it's look like official questionnaire..

bold siren
#

Anyone can make a Google survey, @weary cosmos.

weary cosmos
#

@bold siren Okay 👌

shadow venture
storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @shadow venture.

shadow venture
#

tnx

hollow sentinel
#

Hallo

#

i have proplem with my game in emlotr

#

How Can i Fix it Any one know !

night cloak
#

someone muted me

#

can someone unmute me

autumn ivy
#

Assign yourself the Emulator role by reacting to 🇪 in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hollow sentinel.

night cloak
storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

blazing saddle
#

This should help you out ^

night cloak
#

@blazing saddle hello? I can't get his name from game😠

#

Look

cursive cedar
#

@night cloak mind your language

grizzled lark
#

Since you have their ID, @night cloak, you can search their profile and copy their name.

night cloak
#

@grizzled lark 👌

#

any fix ? i can't download resource pack and map packs

#

Reported @blazing saddle

#

@night cloak U need better internet connection

#

i have

#

i try another

blazing saddle
#

Good job! @night cloak
Thank you for reporting and giving your contribution in making the game a hacker free place!

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

ionic cipher
#

Hi Erangel 2.0 is coming in 0.16.5 update ?

subtle lagoon
merry sandal
#

We are not certain yet, @ionic cipher. You shall know eith time.

storm flumeBOT
#

Hello, @subtle lagoon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

vagrant onyx
#

@subtle lagoon second pic the user got banned

night cloak
#

Okay I have a screenshot

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

blazing saddle
#

Report via the link ^^

night cloak
#

It's a YouTuber

#

His name is hacking guru

keen pulsar
#

Uhm quick question
How can I invite someone on this server?

#

Thanks for trying though @night cloak

blazing saddle
keen pulsar
#

What link? @blazing saddle

blazing saddle
#

The one you see in my message.

keen pulsar
storm flumeBOT
blazing saddle
#

See?

keen pulsar
#

@blazing saddle TYSM

#

@storm flume Arigato

frosty moat
#

My facebook account is ban pls help me pubg team

sly cypress
#

@frosty moat your account has been banned

#

I can help you

frosty moat
#

Pls help me

sly cypress
#

Why your I'd banned

#

@frosty moat region

frosty moat
#

INDIA

sly cypress
#

Ok

#

Indian bhi

#

Hlo

#

Kase ho

#

@frosty moat hii

frosty moat
#

I was playing with a hacker and he got banned in mid match and i also got ban

sly cypress
#

Oh ok

frosty moat
#

Pls help me bro

sly cypress
#

I have solution

frosty moat
#

Pls tell me bro

sly cypress
#

Send your number

#

And password

frosty moat
#

Sorry bro i can't

sly cypress
#

Ok

#

In personal chat

#

Hlo

#

🛡️

winged lion
#

Hello

#

Failed company

#

Do not prohibit hackers

#

The whole game is hacker and puby sells the hacker

#

Why do we report cheaters and not be banned?

stable slate
#

Reporting players is the most useless thing ever brought to a game. Tell me how it’s possible to have a 50.29 K/D if you’re not obviously cheating?
PUBG your Dev team is straight useless af, care more about adding dumb skins no one wants than dealing with a Real Problem!

#

You people need to get your heads out of your a** and hire an entire division of people who will be dedicated to cleaning up the game and rid it of these pathetic players!

fickle bough
#

when is the beta comin out?

#

also @stable slate they wont ban them since they spend money on the game. pubg mobile cares more about money than fair gameplay

stable slate
#

Yeah, no sh**, clearly that’s a fact. @fickle bough

#

The days of legit skill based gaming is over...

fickle bough
#

yeah, but they could fix it. its just that making 100 new useless modes, doing collabs every month and adding disgusting clothes that are impossible to get makes them busy and the sad thing is that they act like they actually care and do something

stable slate
#

Facts, if they really cared they could easily hire a team of people to do nothing but find cheaters and ban them...
I’m sure there’s tons of people willing to do this job.

polar marshBOT
#

@ashen crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet cedar
#

@sly cypress I think asking someone id and password isn't allowed.

night cloak
#

Guys

#

Am I the only one that has a parachute glitch

sweet cedar
#

Make a bug report

night cloak
#

Where

#

I mean how

sweet cedar
#

Yeah there is a command to get it but idk anyways u can do it in game via support

#

Before I would try with unistalling and installing again pubgm

night cloak
#

I have

#

It’s so annoying

#

It always makes me take fall damage and plummet to my death

#

And lose my rating

sweet cedar
#

Yep I feel you, I am sorry for that

#

Make a bug report inside the game

#

Wait I try to recover the command

#

I think if it happened only after 0.16 u can report it in #old

stark hazel
#

^

sweet cedar
#

If it happened even before 0.16 compile this form

#

Idk it disappears anyways scroll up u will be able to find it

runic tree
#

I cant play the game

vagrant onyx
#

@runic tree why ?

runic tree
#

I have storage enabled

vagrant onyx
#

Try again and rest the game and your device
Than make sure your connection is good @runic tree

runic tree
#

Ok I'll try

night cloak
#

@runic tree Get the game from Play Store.

runic tree
#

I tried and never worked

#

This is from the playstore

#

I think the permission scanning is broken ;-;

#

Pubg broke it

night cloak
#

@runic tree That error shows up when the game was downloaded from other websites or there's no permission from your end. Completely uninstall it and reinstall from Play Store.

runic tree
#

Wasted 6.5 GB of my service ;-;

night cloak
foggy notch
#

Is it ok to buy from midasbuy??

merry sandal
#

Yes, @foggy notch.

winter drift
storm flumeBOT
#

Hello, @winter drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

runic tree
#

I accidently pressed cancel and had to restart the download ;-;

#

Idk if ill be able to play

night cloak
#

hi

#

how can i use that red balls in emulator ???

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

dense kraken
normal fulcrum
#

@dense kraken Premium crate coupons? No they don't expire

#

@night cloak Go to events ➡ Time Limited ➡ Winter Card Workshop

dense kraken
#

@normal fulcrum Thank you

normal fulcrum
#

Please be noted you can use one color ball once once per day. Once used or collected, you cannot collect any more on same day

velvet bone
#

You don't understand how much I bloody hate you guys

#

This vehicle drifting bug hasn't been fixed.

night cloak
#

i met a hacker in pubg emultor lobby he is my rendom teammate i reported him but he dont get ban todat he is diamond tier he played only 50 matches

normal fulcrum
#

@velvet bone Ask your teammate to drive the car for few seconds. It will fix the car glitch

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

river seal
#

I logged into wrong Facebook account and it won’t let me sign into the right one

#

Because I’m stuck in the “you’ve signed in before” loop

night cloak
#

@normal fulcrum IK BUT I CANT USE IT

velvet bone
#

@normal fulcrum When will it be fixed? What if I have no teammates???

#

I have a video of the glitch.

#

This has been happening for several months

#

Another reason why Tencent staff are corrupt

night cloak
#

@river seal You can logout from the settings, if you are having issues signing out from the wrong Facebook account.

river seal
#

Yeah but it won’t let me put in the correct account it keeps signing me into the wrong one

#

But I logged into the wrong account

normal fulcrum
#

@night cloak Can you share a screenshot?

#

@velvet bone Well you can provide the bug in #old

#

@river seal Do you have facebook app?

velvet bone
night cloak
#

@river seal Browser*

velvet bone
#

?

normal fulcrum
#

@velvet bone Best if you provide the bug in #old

night cloak
#

Log into the correct account from Safari.

velvet bone
#

Including video?

river seal
#

Ok I’ll try that

normal fulcrum
#

@velvet bone If you want

velvet bone
#

Thanks

#

Just did

night cloak
#

@normal fulcrum ok

river seal
#

It worked!

#

Ty

rain portal
polar marshBOT
#

@rain portal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet bone
#

What server were you playing on? @rain portal

slow tangle
#

@normal fulcrum but the screenshot you sent had empty slot on m4 right

#

If you have empty slot on Ar or smg gun

#

It gets attachment from scorpion

#

I had the same problem

normal fulcrum
#

Can you see 2nd screenshot? The laser was coming out of m4. And I always equip laser on both guns while playing tdm

slow tangle
#

Oh

storm flumeBOT
#

Please contact Discord's customer service for this matter, @night cloak.

:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com

slow tangle
#

Then it's new

#

Better to report

normal fulcrum
#

Thanks for the support @slow tangle 😊

slow tangle
#

But in first one u had no grip

#

Can you double check loadout from the lobby

normal fulcrum
#

Let's end this topic since you doesn't seem to understand the situation

slow tangle
#

Can you give me a few moments..
I will let you know what I meant

night cloak
#

look i cant collect i also click on use but can't use it 😭 @normal fulcrum

rain hinge
#

We Need Match Replays!

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

short oxide
#

how to shut off reduced sensitivity when firing, its stupid and useless

#

i have my sensitivity set to a certain amount for a reason,m not to have it reduce the speed when firing

past thistle
#

Sir how to play pubg official tournaments please help

limpid locust
#

I’m director in (COBRA squad ) I need suport for my team and my server to officially discord

night cloak
#

@limpid locust Aloha! How can I help you?

radiant storm
#

Hi pubg discord
Send please link bug report

bold siren
#
radiant storm
#

Thx bro

short oxide
#

how to shut off reduced sensitivity when firing, its stupid and useless
i have my sensitivity set to a certain amount for a reason,m not to have it reduce the speed when firing

polar marshBOT
#

@radiant storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

limpid locust
#

@night cloak how server to be formal squad

hollow lava
#

Any update for Erangel 2.0

spring void
#

No info currently

hollow lava
#

Any leaks for season 11

#

Any update for Earngel 2.0

#

Tell me

spring void
#

No, and we dont provide any unofficial info or "leaks" here, so please acoid asking for them

hollow lava
#

@spring voidok

night cloak
#

@limpid locust I didn't understand you. Can you elaborate? And may I know which is your native language?

slender roost
#

What happened to fate

night cloak
#

@slender roost Rumours says they were banned. I'm not sure, tho.

shadow venture
#

My Twitter delete but how to add new Twitter account

#

Pubg account

night cloak
#

@shadow venture It is not possible to unlink it from the game as of now. Maybe such options will be available in future.

quick lichen
#

Hello

#

do I get anything for helping to ban the #1 FFP NA hacker

#

“HT・Godmic”

light trout
#

Yes, a fair gameplay environment.

sand path
#

Lel

slender citrus
#

Hello, why right now pubg keep on freezing while in game?

night eagle
#

Can anyone help me regarding with week 7 rp mission?

#

Bolt action kills not counting

teal panther
#

Respect, Pubg mobile support. This message is very much appreciated.

#

I play many games but none ever took time to write something like that

light trout
#

@teal panther Thank you for expressing your feelings, but we also have a dedicated channel for sharing, #media.

teal panther
#

Well...it is a message from the pubg mobile support so technically not off topic here 😉

blazing saddle
#

@upbeat nymph

#

So, for now.. login the game via the other login method

#

And contact the ingame support to revoke access to your Facebook.

upbeat nymph
#

Oki

blazing saddle
#

You can even go to Facebook setting and remove PUBG MOBILE from the list of active applications

#

But make sure your account is linked to another social media befpre doing it

#

else you will lose your account.

upbeat nymph
#

okii ty

#

nope i lost it

blazing saddle
#

:/

trail nest
#

damn rip

ionic sparrow
#

I need help with the assembling parts event

#

@blazing saddle

blazing saddle
#

Yes?

ionic sparrow
#

@blazing saddle I need help with the assembling parts event

#

Hello?

blazing saddle
#

Can you provide screenshot of which event you are refering to, @ionic sparrow?

Also what help do you require regarding the event?

ionic sparrow
#

ok

#

@blazing saddle

#

I need to know how long the finish is for and how u get the tokens?

blazing saddle
#

Let me check.

ionic sparrow
#

Ok 👌🏽

chilly vigil
#

Hello I need some help with a purchase I made

night cloak
#

@chilly vigil Aloha! How can I help you?

chilly vigil
#

Hey

#

So I made a purchase of a royal pass and apparently I didn’t have enough money in the bank but for some reason I still go the royal pass

#

Now I’m still trying to make the payment but my bank is requiring pubg to submit the transaction again so it can be processed

#

And I don’t know to do that

topaz wave
#

The game is full off hackers fix the anti-cheat system pubg🤬 😡

night cloak
#

@chilly vigil Are you from Iran?

chilly vigil
#

No

#

I’m in Florida, US

night cloak
#

@chilly vigil Android or iOS?

topaz wave
#

The game is full off hackers fix the anti-cheat system pubg😡 😡 😡

chilly vigil
#

iOS

night cloak
#

@chilly vigil If you did not manually issue a refund, you are fine. It is not possible for the game to request a transaction if you do not try to purchase something.

chilly vigil
#

But I still got the royal pass tho

#

Isn’t that going to get me banned?

night cloak
#

@chilly vigil Not if you purchase one more time. Purchase the amount of UC you spent on Royale Pass and keep it on your game profile - don't spend it. When the system will recheck for the pending fund, it will deduct the UC on their own. If they don't deduct UC within 2 weeks, feel free to spend it.

chilly vigil
#

Alright sounds good

#

But the thing is that apple isn’t allowing me to download nor purchase anything

#

Until that payment is done

#

I’ll try

night cloak
#

Contact Apple Support and they will clear the problem for you. They got far better customer support than any of these.

#

You can download an app calls "Apple Support." Incase you don't know how to contact them.

chilly vigil
#

Alright thank you for your time

night cloak
#

hello, i have a problem i have buy the batle passe of the season 10 at 600 UC i have do my all mission but i am not RP 100 that sad because i love this game thanks you for your help . @blazing saddle

median flint
#

Hello i have a problem with my payment

#

@night cloak i still had the problem

#

I tried an android phone

night cloak
#

@median flint
uninstall the game i do that and that work

median flint
#

@night cloak i tried 2 phones
Iphone and samsung and still not working

night cloak
#

that was a problem with your account google play or iphon i dont now

blazing saddle
median flint
#

@blazing saddle i cant pay with that

#

There is no visa card option

blazing saddle
#

Is there no option to change countries?

median flint
#

@blazing saddle there is option to change countries

blazing saddle
median flint
#

But there is no option to change payment methods

#

I have a visa card

#

How to buy through midasbuy with a visa card ?

topaz wave
#

The game is full off hackers fix the anti-cheat system pubg

#

😡 😡 😡 😡

median flint
#

@blazing saddle i found only "one card - razer gold - razer pin"

blazing saddle
#

@median flint You can add payment methods like visa by changing countries

polar marshBOT
#

@slender current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

median flint
#

@blazing saddle i dont know how can u show me please step by step

blazing saddle
median flint
#

Still no visa method

blazing saddle
#

What about OneCard option?

topaz wave
#

The game is full off hackers fix the anti-cheat system pubg

storm flumeBOT
#

Hello, @topaz wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

meager scarab
median flint
#

@ToRoiD#9105 we dont have that in my country

night cloak
#

Hi

#

I log of from my main account and a try to make another with Game Center, my main account was connected with Facebook, when I try to reconnect he put me to make another account

#

What I can do?

woeful elm
#

@median flint you can select country , "Other"

#

You just have to make a razer gold account

median flint
#

@woeful elm even other there is no visa card payment method

woeful elm
#

And then u can select the visa credit card option

#

There is , I buy it from Razer ..

#

You just have To create a razer gold account first

median flint
#

This is so complicated

#

To be honest hhhhh

woeful elm
#

It's easy @median flint

#

Try it out

median flint
#

@woeful elm i ll try it now

night cloak
#

Hi

#

Someone can help me please

#

@polar marsh

blazing saddle
#

What is the issue, @night cloak?

#

Are you not able to login via Facebook?

night cloak
#

@blazing saddle Ban this guy on vocal 2

#

😐

fresh lark
#

It says I’ve been muted for violating the rules

#

I think it’s because of chat censored words? But it’s so dumb because I’ll be speaking a different language and somehow the words will be censored

night cloak
wooden wren
#

Hey

#

There is a one guy who glitches UC and Popularity

#

With his friends

#

Please DM me so I can send y’all pics

night cloak
#

Suggestion : add animation character during idle/afk in-game

wooden wren
#

?

#

Got it

mossy magnet
#

any way to fix this? the first second was me trying to use my 5 fingers. but the game didn’t read what i was pressing

#

and makes my multitouch useless

#

it’s happened so many times in gun fights

#

and then it just decides to work???

storm willow
#

@night cloak yes

mossy magnet
#

what in the world is this?

fickle bough
#

when does the beta come out?

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @fickle bough:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

fickle bough
#

its not accepting anyone at this time

#

so when does it come out again

west tendon
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @west tendon.

polar marshBOT
#

@onyx dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fickle bough
#

beta when?

cerulean zinc
#

How to leave crew?

#

@blazing saddle

blazing saddle
#

Request the crew leader?

cerulean zinc
#

But if he is dead?

#

Didn’t play Pubg from 240 days?

#

Is it possible to leave @blazing saddle

#

Without requesting leader

blazing saddle
#

Do you see any option to leave?

cerulean zinc
#

NO!

#

I didn’t check that Well tho

#

Help meh pls @blazing saddle

#

Shall I ask @night cloak?

blazing saddle
cerulean zinc
#

OwO

#

U can leave a crew that way?

#

By clicking own name?

#

Thx for the help 😂

#

I really didn’t know

blazing saddle
#

Yes? I'm not sure, though; because I am a crew leader so it showed me the option. It would be better if you check it, @cerulean zinc.

austere otter
#

hi

cerulean zinc
#

Ok thx

blazing saddle
#

Hello, @austere otter. How may we help you?

Don't tell me you are here for the Dragon balls.

austere otter
#

o great dragon shenron give me a reedem coder @blazing saddle

blazing saddle
#

😂 I wish. But we don't have access to any such codes, @austere otter. I'm sorry

remote bramble
#

Ingame fps drop or rarely the game even freezes when players approach, was this addressed before ?

haughty cypress
#

no

fading sluice
#

My account got stolen

remote bramble
#

Okay just leaving that there, multiple people had same issue also

slow tangle
#

How do I check my fps?
If it's 120 or 60?

blazing saddle
#

@remote bramble FPS drops and game freeze issues can be solve by clicking the Repair Client option on the login screen.

#

@slow tangle There is no exact indicator of FPS ingame. But the max the game supports is Extreme frame rate, which is approximately equivalent to 60.

fading sluice
#

A hacker is using my account

blazing saddle
#

@fading sluice Social media account security is the user's own responsibility. The game or the staff team is not reponsible in any way for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the query to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

slow tangle
#

If its set to high? How much would it be?
And what is the use of fps?

blazing saddle
#

FPS determines the smoothness of your game. The better the device you have, the more frame rate it will support, @slow tangle.

#

The higher the framerate, the smoother the gameplay. The best combination for the device as well as gameplay is to keep the Graphics to lowest and FPS to the maximum settings possible.

slow tangle
#

Ah

#

I have been playing other way around

#

Graphics to max and fps to lowest..
So extreme will help me out a lot in game right?

#

I mean will it help me to kill the enemy?

blazing saddle
#

Yes. Smoother gameplay with poor graphics is much prefered over good graphics and bad FPS.
The better FPS you have, the more advantage you get over enemies due to a smoother gameplay.

#

Hello, @fickle horizon. How may we help you?

polar marshBOT
#

@fickle horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusty dirge
#

@polar marsh when u will fix resolution glitch its stuck to 720p cant even play it already a month no fix still why ??

dusty dirge
#

@somber solstice @neon patio when u will fix resolution glitch its stuck to 720p cant even play it already a month no fix still why ??

fading sluice
#

@blazing saddle how thats possible?

dusty dirge
#

itys a glitch from 1 month !

#

before i use to play pubg mobile at 2k and 1080p not i set it to 1080p but it get reset to 720p automatically i tried everything reinstalling and all but no solution please fix or provide some solution

oblique timber
#

Anyone here to answer?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @dusty dirge.

blazing saddle
#

@fading sluice It is only possible to get your account hacked or compromised only if you voluntsrily share your social media login credentials to a third party. The game takes no responsibility for it.

fallen anvil
fading sluice
#

@blazing saddlei didnt share my information

wintry storm
#

New beta 0.16.5 Date ???🤔🤔

blazing saddle
#

May I know how did you get your account compromised, then, @fading sluice?

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @wintry storm:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

blazing saddle
#

@fallen anvil Contact the ingame customer support regarding queries related to purchase issues or loss/missing ingame item(s).

night cloak
woeful ether
#

error after downloading the update inconsistent md5 between server and download files how solve ?

rustic sentinel
blazing saddle
#

@night cloak Provide a link to it?

#

Hello, @rustic sentinel.
Regarding your issue, kindly check #faq subpoint 4.10. Hope it helps.

#

Hello, @woeful ether. What device are you using?

woeful ether
#

@blazing saddle fixed i5t

blazing saddle
#

Emulator?

#

Kindly take all emulator related queries to #emulator-support. You can access the channel by getting the Emulator role from #613267301243944960 by reacting with 🇪, @woeful ether.

weary cosmos
#

Suggestion : @Devs, Support Vulkan API

wintry storm
#

When pubg mobile live there 0.16.5 beta servers??

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @wintry storm:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

fading sluice
#

@blazing saddle ip grabber, gmail finder, other 3rd party things

blazing saddle
#

So both of your login methods have been compromised, @fading sluice?

#

It will be better if you contact the social media support first to get back your compromised accounts. If they are of no help regarding the matter, contact the ingame support.

fading sluice
#

I cant

#

None of it works

#

How do i contact ingame support

#

Also, the person using my account has hacks and stuff

#

@blazing saddle

storm flumeBOT
#

You can contact the customer service via the game settings, @fading sluice. Refer to subpoint 5.3 in #faq for further instructions.

fading sluice
#

Nothing was helpful

echo flame
#

Why am I not playing with cheat tools and have evidence too?

quaint epoch
#

Vehicles got stuck in map 2 times in a row, north of rozok erangel. Caused me ranking points.

#

@echo flame 10years = cheating

turbid saddle
#

Hello everyone, I just have a question, what is the more easier way to get xp?

night cloak
#

Guys, why can't I see the players on my friends list playing ( spectator)

#

Because some of your friends have disabled spectator mode, @night cloak.

#

@night cloak wait i will send a photo.

#

This is what appears to me when I click on the View button on any player, not just a specific player

#

@night cloak

#

Ah

#

That is because for example; if your friend kills an enemy, and that enemy wishes to spectate your friend, it'll count as a spectator. It could also be an instance where your friend's friends are spectating him. I believe the most people that can spectate someone is 3 or 4.

slender citrus
#

Hello, why right now pubg keep on freezing while in game?

fickle bough
#

beta

#

when

night cloak
#

@night cloak He hasn't killed anyone yet, and the viewers have nothing

#

Well it's just because a lot of people are spectating him, and those people don't appear in the spectator section..

echo flame
#

I swear I am not a hacker and I have a video proving that I have been @quaint epoch wronged

night cloak
#

@night cloak Just in case you didn't know, I'm not playing on the phone

fickle bough
#

btw beta when

night cloak
#

@night cloak When I enter from the phone from the same account and I press the View button, it enters me, but when I do the same way through the emulator the sentence comes above

#

@fickle bough There's no ETA on when the beta will be released, stay tuned and you'll probably be informed in the coming days!

#

@night cloak I'm not sure why that's happening, maybe report that in the #old channel.

#

@echo flame If you've been punished, please follow the instructions that come up when you open the game.

#

So i got matched up against 2 cheaters yesterday, and (today) now there is one more cheater who has reached conqueror my teammates and i have reported his I'd does he get banned or not? this is his I'd just if you wanna see his stats 5316656644

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
polar marshBOT
#

@echo flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fickle bough
#

oohh heal no

steady bluff
#

I unfriended a guy named Sohail and it unfriended my Partner Golsaw of Synergy 1489. I want that back.

#

Game Customer Service didn't helped and please if you guys are gonna say Sorry only and not going to help then that Support is of no use.

#

Plz Help.

thick dome
#

Hi

normal fulcrum
#

@steady bluff Once you delete a friend from your list, all synergy is lost. If you add them back, you starrt from 0

#

@thick dome Hi, how can I help you?

thick dome
#

My pubg mobile account is linked to 2 social media which are Gmail and Twitter. My gmail got attacked by hackers. I just want to unlink it for me ' I can provide everything which is belong to me such as credit card which i was but uc for my account

normal fulcrum
#

@thick dome You can contact in game support and them to revoke access of gmail. Make sure you log in using Twitter account before you contact support

thick dome
#

I tried a lot they keep saying is not reversible

normal fulcrum
#

Don't ask them to remove account

#

Tell them Google Play Games account is hacked and you want to revoke access of that account

thick dome
#

Is that 100% works?

normal fulcrum
#

Yes. If you provide proof of ownership

thick dome
#

Yes I do

normal fulcrum
#

Never provide your account credentials, bank account details or credit card details to to any person. @thick dome

#

And please don't visit phishing sites from next time

thick dome
#

Sure

#

Thanks a lot for your help

pulsar geyser
#

is SNAPDRAGON 845 and 6gb ram is not perfect for PUBG mobile ?

night cloak
#

@pulsar geyser SD 845 is enough to get 60 frames on smooth graphics.

polar marshBOT
#

@carmine cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @carmine cedar.

steady bluff
#

@normal fulcrum I unfriended Other guy and other one is unfriended. This is not right.

normal fulcrum
#

@steady bluff Nothing can be done. Game doesn't understand if you did it willingly or mistakenly. Game just saw you removed someone and your synergy is lost

covert turret
#

Hi

#

May I ask a question

#

?

lean zephyr
#

Yes

#

Hello

night cloak
#

@covert turret Aloha! How can I help you?

covert turret
#

I currently play Solo Server Europe and I have videos of some cheat users

night cloak
#

Any idea when Ultra HD graphics will be releasing for iPad Pro 10.5"?

#

@night cloak It's not available for any devices, yet.

#

Welp

#

It's been a long time it's not released tbh

lean zephyr
#

Hello @night cloak

night cloak
#

@night cloak And it is very unlikely gonna arrive on 10.5 iPad Pro, even it arrives.

#

I see

#

Thanks though

#

@lean zephyr Aloha! How can I help you?

lean zephyr
#

When I Play CR I have issue in ping only in Asia CR

#

Custom room

#

@night cloak how can fix it

#

@night cloak hello

normal fulcrum
#

@lean zephyr Make sure server is selected as asia when you host a room

storm flumeBOT
#

Hello, @tough blaze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

modest trail
#

My friend uc automatically remove when he opend suplly crate 10 at one timr he tap one time and automatically on his screen 20 crate openend .He tap only 1 time because he having 10 supply crate but in one time his 10 crate and 120 uc deducted .Why?

#

@blazing saddle help bro my friend savr that uc for rp

#

But automatic that deducted by glitch of 2 time 10 crate openend in one tape

blazing saddle
#

@modest trail If he has proof about such a claim, he should contact the ingame support regarding it immediately along with the necessary evidence and a detailed explaination of the issue.

The ingame customer support may take some time to respond so kindly be patient.

modest trail
#

@blazing saddlehe dont know that this type of glitch will happen he not recorded that

#

@pallid grove

blazing saddle
#

He should be having a proof like screenshot of having the certain about of UC and crate coupons as claimed.

pallid grove
#

How can i explain that thing

modest trail
#

@pallid groveRead last sentence

blazing saddle
#

In anycase, only the ingame support can provide the proper help regarding purchase issues or missing item(s).

modest trail
#

@pallid grovedid u take screenshot of ur opening

pallid grove
#

But i have click on supply one tym and it catched for 2 time that

#

No

blazing saddle
#

It must have been on loading and you misclicked twice?

pallid grove
#

No i dindnt miss clicked

blazing saddle
#

Take the issue to ingame support and try to explain the situation in an understandable way.

modest trail
#

@pallid grovein game help

pallid grove
#

I know i clicked only one tym and it consumed to tym

blazing saddle
#

For more details, check #faq subpoints 5.3 and 5.4

pallid grove
#

Ohk thaks

#

I try

blazing saddle
#

Good luck. And wish you a happy new year!

modest trail
#

@blazing saddlethank u for helping

#

We will ask to pubg customer service

blazing saddle
#

No problem

sweet cedar
#

I open a ticket in game and now they are asking me a screenshot of my region, in options where I can find it?

#

Still for the event missing problem😂

normal fulcrum
#

@sweet cedar In basic settings

sweet cedar
#

Can't find it @normal fulcrum

polar marshBOT
#

@white perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

west tendon
#

@bright apexport

#

@exotic solstice

sweet cedar
#

@normal fulcrum can u share a screenshot of this option? I search it for days

polar marshBOT
#

@west tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
sweet cedar
#

@normal fulcrum

normal fulcrum
#

@light trout Any ideas?

sweet cedar
#

Maybe your is an old screen and they change the place?

#

Idk

#

Going to be crazy with this event...

polar marshBOT
#

@west tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@sweet cedar That's not the reason. The option might not be available in some regions. You're from which region?

polar marshBOT
#

@dapper shell:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet cedar
#

@normal fulcrum nah I didn't switch region I am from Italy

#

Never switch it never used vpn gfx etc

#

Never change flag

light trout
#

@sweet cedar It seems you created the game account by selecting Europe. You won't be able change the regions due to GDPR regulation restrictions.

sweet cedar
#

Ok but then

#

Wait

#

...

#

Everyone in Europe too got this end year event not Italy

polar marshBOT
#

@grim rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet cedar
#

Is thay region locked? Ok, can anyone tell me for sure if Italy is in the list or not?

grim rose
storm flumeBOT
#

Hello, @grim rose!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

sweet cedar
#

The support in game come from China?

normal fulcrum
#

@sweet cedar Most probably yes, the option is not available in your region.

sweet cedar
#

So Germany yes and Italy not?... For real? Can someone from staff say that for sure?

#

I am asking that since a week ... Support in game ask me something I can't provide them...

#

Is that a joke?

#

Sorry I don't want to seems rude I know that here no one have to support anyone

#

But put yourself in our condition

blazing saddle
#

@sweet cedar What is the issue?

sweet cedar
#

Same as yesterday

#

This is the issue sir

blazing saddle
#

It is a regional event.

sweet cedar
#

Ok can you confirm which country is excluded?

blazing saddle
#

I think I cleared that up earlier. It is not available in some of the EU countries.
I can confirm it is available in NA and India.

sweet cedar
#

I can confirm that too

#

You are not answering my question sir

blazing saddle
#

There is no specific list of countries where regional events are released so no point in asking.

sweet cedar
#

Nothing happened in India.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

sweet cedar
blazing saddle
#

It has always been like this. They never release a set of countries where certain regional events are released.

sweet cedar
#

I don't have the same option as others in the main menu.

#

What I have to provide them?

cerulean zinc
#

Game doesn’t load I mean the containers don’t load, I can see other people too OwO

#

Just saying

sweet cedar
#

Report it in #old if it happened after 0.16

cerulean zinc
#

Happens all time

#

No from the first day I played

blazing saddle
#

@sweet cedar If you are not having the region changing option, it is due to regional regulations of EU region. There is nothing you can do about it.

sweet cedar
#

Open a ticket in game.

normal fulcrum
#

@TragicLogic’s Son#7722 Which device are you using to play game?

sweet cedar
#

@blazing saddle so how I should answer? Because I need to know if Italy is in that list or not.

blazing saddle
#

@cerulean zinc Rendering issues happen when your device RAM is full. Try clearing some device space and make sure all your apps are closed before you run the game.

cerulean zinc
#

I did

blazing saddle
#

@sweet cedar They do not provide such information.

cerulean zinc
#

Everything u said I did

sweet cedar
#

Ok but how I send them a screen of my region?

cerulean zinc
#

iPhone 5 ma device

blazing saddle
#

@cerulean zinc What about repair client?

normal fulcrum
#

@sweet cedar Just let them know you don't have such option and see what they reply next. That's the only thing to do as of now

sweet cedar
#

Already done

#

This is their 2 answer

#

Copy paste ofc

cerulean zinc
#

@blazing saddle what kind. Of client repair?

#

I tried client repair 3 times for vc before

blazing saddle
#

Then wait for response. We have already given you all the information we have regarding it. No use trying to bring the ingame support responses here, we are in no way related to them, @sweet cedar.

cerulean zinc
#

So it doesn’t include all this stuff?

blazing saddle
#

@cerulean zinc Try the Routine repair. If it doesnt help, go for the third option.

cerulean zinc
#

If all that stuff doesn’t help then? @blazing saddle

sweet cedar
#

@blazing saddlei am not trying to do it, I am asking to someone who know more than me about PUBG how to answer them.
This is their second answer, I already told to support in game that I don't have this option due to my Region law, they reply with that.

#

I try to send them before some screen about region gameplay flag etc

normal fulcrum
#

@sweet cedar Flag can be changed. So it won't help. Plus we don't have all the information as developers keeps some information confidential

blazing saddle
sweet cedar
#

Ok thank you.
Sorry for making it seems to be like a drama, I was searching only for support.

blazing saddle
#

No problem at all. Wish you a happy new year, @sweet cedar! :)

sweet cedar
#

@blazing saddle Too! And you too @normal fulcrum

#

😊

normal fulcrum
cerulean zinc
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shadow venture
minor mirage
#

Hi

polar marshBOT
#

@spare mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing saddle
#

@shadow venture It shows unusable on certain items ONLY if you try underhand means like VPN usage or changing IP address to gain access to region locked events.