#questions
1 messages · Page 685 of 1
Here you go, if you are still having issues to find it:
https://forms.gle/NqBSaY9myK999GSH8
Hello, @sly comet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
By the way is golden hammer even regional event?
My region is selected to be Maldives and I didn't get the event
@blazing saddle i have a question...does using a dns changer (1.1.1.1 application) safe.
?
@night cloak
@spring void
Yes DNS changer is safe
Alright
As in asia im having 300+ ping
But usually it was around 80
@spring void could i have a word with u in private?
Ok.
@winged oak Yes
Hello?
Can anyone help me.. im keep getting into indo server instead of indian servers
guys i play pubg on emulator after the last update i have probleme cursor going out of the full screen why
Since this morning
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @boreal spindle.
guys i play pubg on emulator after the last update i have probleme cursor going out of the full screen why
@boreal spindle wdym?
@zinc crest please contact your ISP amd ask them to change your internet route/pathway
i play pubg in emulator
fullscreen when i try to shoot i found my cursor going to desktop
Follow bot and go to #emulator-support @boreal spindle
not control the emulator
@spring void um. Attually o cant contact my isp.. is there i can do?
Im attually on emulator
No, it is based on your ISP
@worthy elbow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi my account is guest instead of Facebook is there anyway someone else can log into my account or is it only me
@night cloak why this happens check #media
Hassan one ?
@night cloak Nobody can log into your account without your phone.
Hi
I just got 1000 points from India bonus challenge after playing many match
And after few hour suddenly my 1000 points r gone
But i dont redeem it for anything and i dont get any mail that says i used that 1000 points
like it just get lost there
Wtf should i do now ? Anyone can help me?
I m reporting about an hacker
Hello, @radiant citrus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
You can contact the customer service via the game settings, @shut quiver. Refer to subpoint 5.3 in #faq for further instructions.
@shut quiver Your Points will be converted to Battle Points next week.
@night cloak why exactly? I need it for this week
Hacker
@shut quiver It takes some time to validate to avoid cheaters from converting BP points to UC.
@night cloak oh then its usual thing for everyone!? Thankyou for info
@shut quiver Yeah, np.
Nice hack ^^
@merry sandal You mean deleting the app?
That works, @icy carbon.
Hello, @rich grove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@merry sandal
That came out before I deleted the game too
I can’t manually log in with or without the app
You'll have to log out from the browser as well.
Logout from browser/ clear cache then login (iOS )
@merry sandal Got it, thanks. It’s based on browser not the app
🍻
anyone having the graphic setting bug? the game detected me set my graphic to HDR, while i am on smooth+extreme. since it give out a warning. and the graphic does look like on HDR which causing my frame drop so badly
Please, i really need someone to help me in installing pubg mobile Korea
I've downloaded the obb but i don't know where can i install the game launcher
i would appericiate any help so much
How to see fps ingame?
@desert stream not really the place to ask about Korea version as this is global version
Please I need help
We provide support only for the global English version of PUBG MOBILE here.
@night cloak can you translate it please?
So, is there somewhere to ask about Korea version? @slow tangle
His accounts data is getting deleted @spring void
So it says contact the customer service to delete it immediately
It would be better if i get the whole translation @night cloak @desert stream
I don't think they provide any support outside Korea as it was only for the korea
Let me screenshot
@desert stream
Can you help me
As a result of this being on their TOS they don't provide support outside Korea japan
@slow tangle @desert stream you can talk about it in #pubg-mobile
There is korea pubg game 
Regarding pubg mobile
Why does it kept showing Downloading Resources when i have got the obb from somewhere over Google
As it automatically cancels the installation which is after 100% downloaded if i were using the play store..
It was working once i bought my phone but now it isn't..
What is this ??!!!!
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sacred dust.
@regal fossil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello can somebody help me right now? I have an issue with a payment I did
Help me. My account got hacked and now its in vn version. Please help me go back to global version from vn version.
Hello?
Not here @frozen wren
Ooo
Sorry
Is there anywhere to report my issues? Like faster response.. Looks like nobody knows a solution for my issue above..
@desert stream Please download the apk from https://www.pubgmobile.com/ and install the game from there, you won't face any issues.
@chilly vigil Aloha! How can I help you?
when 0.16.5 beta open?😂
@solid copper Once someone logs into the Vietnamese version, they can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or can create a new account in the global version.
@weary cosmos No information.
Thanku, will try @night cloak
How to solve my ping issue even my network is good? Anyone help?
@shrewd halo These type of ping issues are common when you use internet from Local ISP.
@shrewd halo using vpn solve the problem temporary actually, my local isp actually have the same problem
We do not recommend VPN usage. Read this for more information:
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
without the vpn my ping will shoot above 180 ~, but when using it, will fix it back. there is not other way around that
@blazing saddle i am fully aware bout that
Then you use it at your own risk. Don't encourage other players on the server to use it.
I face this problem about 6 to 7 days but before my ping was good .I can't play well .
What is this discord server
@blazing saddle well i did not encourage him btw. i am just stating the temporary solution, and clearly pubgm team don't even have the answer right?
anyone give invite link
@weary cosmos It is the beta server. You can join it by following this:
You can apply for the PUBG MOBILE beta program here, @weary cosmos:
:white_small_square: http://bit.ly/pubgm-beta
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@blazing saddle Can you give me link?
No.
It is a private server and invites will be sent via email. Check the bot's message above.
@feral mesa:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@subtle lagoon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak hello,’could you still give me a hand whenever you get a chance
Or anyone is fine I just hope I can solve this out
Why is there not an option on the change scope button to remove the scope that would be so much better.
We are unable to provide assistance if you do not ask a question or state a problem, @chilly vigil. Remember to read through #faq before asking questions in the support channels.
I completed 7 missions from free pass more than 2 times, still it doesn’t show it is completed!
I tried to purchase the royal pass when I didn’t have the money in the bank and the payment went through, now that I have the money in the bank I’m trying for it to authorize the payment but the bank is requesting the seller to process the payment again and I really don’t know what to do I’ve tried so many times already and it keeps saying the same
is there an issue with claw for ios 13?
seems like i cant click 4 places on the screen at once
its just that? I cant and theres nothing to fix it?
damn guess im goin back to 3 finger
Maybe client repair may help
is it even a pubg app issue?
Nah u can try 4 finger+ gyro for some help
i do 4 + full
@blazing saddle what do u mean
but when i go to click a 4th button it just doesnt work or it stops something else
What is into the link
@chilly vigil So you got the royale pass without paying anything? Or did the payment fail?
@subtle lagoon Solution for your issue.
I got the royals pass it went through
But the payment was out on hold
Because i didn’t have enough money in my account
Now that I have, the payment is not being processed
does anybody have a solution?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@blazing saddle its not working here only in Browser and into Browser i cant navig
Lol, just check the pinned message.
Please refer to this channel's pinned messages for further information, @subtle lagoon:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@blazing saddle dont understand what i have to read
@chilly vigil iOS ?
@subtle lagoon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@subtle lagoon Yes. connection problem.
Thank u ToRoid i was to get Heartaches as i saw it. Thank you
Still don't get that, so after 3 days can we say that it was regional based and Europe wasn't in this list?
@sweet cedar Yes it is probably a regional event.
@blazing saddle no one answer me for sure, one mod previously said me that was global
If you don't see it in your game time limited or themd events, it means it is not available for your region
Inside Italian Discord (official one) admin expect that to be global idk
Yeah, it should be a global even tho. Whay region are u playing from?
Italy
Also provide your device name and ingame character ID
Else do one thing, report it in this form. I'll try to get more info about why you are facing the issue.
https://forms.gle/NqBSaY9myK999GSH8
Are other users from your region are not able to see the event as well?
Yep anyone from Italy can't
Someone from middle east yesterday but idk if he solve
I don't use any vpn gfx etc
Okay, just submit it in the above form. I'll get a confirmation if it is a regional event or not.
@ me in case please it is much important for me, thank you sir
Sure thing!
Why do vehicles drift when you first enter!?
Stupid bug that existed for a while and never got resolved by Tencent.
Hello, @velvet bone!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@sweet cedar Yes, it is a regional event.
@blazing saddle so Italy isn't included?
¯\_(ツ)_/¯
@night cloak I keep getting loading screen whilst on 60 ping
Hacker is dangerous now...they hav new hack..
@night cloak any third party application that change game files is not allowed, so no, gfx tools aren't allowed and u can get ban using them.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@bold siren I keep getting loading screen whilst on 60 ping
Restart your game immediately when that happens, @bitter iris. And try repairing your client.
Thanks @bold siren
You gotta find yourself @spice flint try practising in training area
Start from low and keep increasing till you get no recoil
@storm willow what's ur s??
Gyro?
can u dm me
Ok
Unlimited hp hacks is so annoying
Hello, @quaint epoch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@blazing saddle the smash the eggs I should be getting in too right.. My region is set to Maldives in Indian subcontinent but I also don't have the event
And my app keep crashing down..
Repaired.. Reinstalled and tried to download all maps again..
But its only on the loads reen before the match 🙄
Not support i suggest a “report for incorrect language” for an option its annoying getting paired with non-english speakers when i select the “match language” option
English is default, so that is the reason why you get non English players @short oxide
@warm wren can u suggest me an application through which I can pause the downloading process of pubgm.
Device- Xiaomi Redmi note 5
When this skin is getting entry into m249 section
Cant scroll down
My game keep freezing randomly
@blazing saddle when this season ends?
@flat edge knock and kill with m24 or awn In erangle classic -
@solemn trout:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi pubg mobile
We need a channel to post video clips of glitches and bugs instead of just posting a picture which doesn't always capture the problem.
An invalid channel?
Sorry but that's not possible
@night cloak really? I could have sworn when I tried it didnt work....guess I'll try again.
Remember, the video limit is 100mb.
how come I can't hear the emotes that have a sound?
Some emotes are bugged.
@night cloak I bought the royal pass but apparently there wasn’t enough balance in my bank account so they transaction went through but the money didn’t get processed
I have the royal pass but I didn’t pay for it yet if it makes sense
Now that I have the money in the account it says that I need pubg to request the transaction again
@chilly vigil
it says that I need pubg to request the transaction again
Can I get a screenshot of it?
It’s in Spanish is that fine?
@lime juniper I apologize for the mention,
It's been long time still same error from pubg galaxy store version purchases are related to galaxy store and it's very long time same problem , could you please let me know when it's be available,
*please don't tell me use google play sorry but I know that Google play version purchase are working fine I'm using galaxy s10 plus exynos version on galaxy store pubg have some special update for exynos s10 ,
Thanks .
Are you able to make such purchases in other games, @grand star?
🤔
hello
lol
my friend get a uc code from MTC games .. and when i try to redeem it from the site it says parameter error
@lime juniper can u solve it?
Can your friend contact those who gave the code?
@lime juniper so it's the right way to redeem a code right?
Am I supposed to land behind 200m from my marker to complete?
My account has been hacked I need help
@night cloak From the moment you jump outta plane, land within 200m from that radius.
You should ask those who gave the code, @green relic.
@night cloak land in between 0m to 200m (when you are jumping and parachuting) to make it count. Sounds ridiculous, but took me and my teammate few hours to figure it out.
Speaking of which, why’d pubgm change from 10 spectator slots to 2 spectator slots?
Yo whats up with the mk glitch in game one tap and dead 🤦♂️
@meager nova if it was link to fb that may be the reason tbh
Yep
Help me fix it
@acoustic grail dude just rest the game
When I press ok this showed up
@acoustic grail check your connection
@acoustic grail the problem with your connection
try to go other place and turn ON wifi
@vagrant onyx yeah when I turn on wifi it is working but data it is not working
I mean cellular data
@acoustic grail its caused with different way
How do i fix it?
@everyone anyone can help
Ye cheater ka profile id he kuch karo bhai iska
Hello, @potent jolt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Всем доброго времени. Ребят кто сталкивался с одной проблемой ?
Дело в том , что вторую игру подряд не регестрируется ни дым , ни хаешка. От хае не слышно взрыва , а дым просто не отображается
@surreal mica english only
@surreal mica or if you cant type in english use translate
can i disconnect only facebook from my pubgm account? that has twitter and fb both connected to
i wanna remove only fb so i can connect it to google play
i don't use fb anymore
So I make some research and, how is possible that Germany got this event and Italy not if they are considered to be in the same region?
If this event is region lock as yesterday one mod was saying can someone tell me for sure if Italy is included or not?
Please refer to subpoint 2.5 in #faq for further information, @obsidian dove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@pale prawn Hey, sorry for the delay. How may I help you?
@acoustic grail If it says match server did not respond thn it's server issue most probably. Try contacting in game CS
Im indian but i cant find indian lobby every match 100ping + Indonesian lobby i useto get 20ms now 100+
What makes you think it's an Indonesian lobby? There are many Indians who use foreign names and flag of other countries @keen crow
Check your internet connection. Ask your ISP to change your DNS server and that will fix your latency issue
Lmao its not just mine problem tons of people are facing that issue my WiFi is working alright I get 6-3 ping in other games
Not all games work the same way. And if you're having high ping doesn't always mean there's something wrong with the server
But there are 3 work arounds if you want to avoid high ping and cross marching
1 - Make sure your country is selected as India in Settings ➡ Basic
2 - Avoid inviting players from other countries
3 - Ask your ISP to reconfigure DNS server. This step has fixed high ping issue for many players
4 - Use another Internet Service
I called in-game customer service several times about stealing my account and they were closing the conversation without helping me
@sullen knoll:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh I called in-game customer service several times about stealing my account and they were closing the conversation without helping me
@rain barn Stealing account means? Your account is hacked?
What is the work of ornament and can it be used only once
@normal fulcrum yas
@dim hollow Ornament is just as the name suggest. An ornament which just hangs around. It can be equipped on your backpack for now and it is not a time limited
@rain barn Have you connected a 2nd account to your Pubg ID?
@normal fulcrum I linked it to Facebook and someone hacked Facebook and linked it to Twitter and now I can no longer access it please help in this matter ID5144947350
So you have lost access of your facebook as well?
@normal fulcrum yas
@rain barn If you have lost access to your facebook account then you need to contact Facebook Support. We cannot help ypu regarding that. Once you get access of your facebook account, we can provide you information on how to get rid of hacker's twitter account
And don't visit phishing sites from next time to get free items or uc. No one can provide you such things
@normal fulcrum Can i restore it to another account like google account
Unfortunately not. Account once linked cannot be removed or replaced. If you can get back access of your facebook then I can help you how to remove twitter account. But then also you won't be able to link any other account since facebook and twitter are already connected
@light charm Youtubers don't give away UC or items. They give you google redeem code which can be used to purchased UC. Giving, transferring or gifting UC is not possible in any way
@normal fulcrum Thank you so much
@normal fulcrum pls this dude is hacking
There is no way he could jump on to the room
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@normal fulcrum I could not
@burnt knot There's a way to get on the roof (without jumping) if you're referring to the player who's lying on roof in front
There isn't
There is. Use the crates as stairs to climb up
You can report him using the link given by Machete 2.0 and he will be banned if any abnormalities were found
Pls could you help me report him I do not know how to type his name
He is the one who kill my teamate @normal fulcrum
Jump hacks
@normal fulcrum if i buy the ornament from shop it will hang on my bag
@dim hollow yes
@burnt knot You can copy his username and character ID from his profile
Well the game already ending
Sry this is my first time encounter with a hacker I did not know what to do @normal fulcrum
Use this link and fill the form accordingly, @burnt knot
The action will be taken in a period of 2 weeks approx. Maybe even earlier.
You can apply for the PUBG MOBILE beta program here, @weary cosmos:
:white_small_square: http://bit.ly/pubgm-beta
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
This is the procedure of joining the beta program, @weary cosmos. The above one is very likely to be fake.
@weary cosmos scam!
what the hell.. I submitted questionnaire yesterday
Report the Form directly to Google.
Scroll down to the bottom and press report an issue
Anyone can make a Google survey, @weary cosmos.
@bold siren Okay 👌
Can i use this gfx tool ....
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @shadow venture.
tnx
Hallo
i have proplem with my game in emlotr
?!
How Can i Fix it Any one know !
Assign yourself the Emulator role by reacting to 🇪 in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hollow sentinel.
ID:5684333965 report for hacking/ cheating f..king Pakistan players on Europe 🤬
@blazing saddle report new
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
This should help you out ^
@night cloak mind your language
Since you have their ID, @night cloak, you can search their profile and copy their name.
@grizzled lark 👌
any fix ? i can't download resource pack and map packs
Reported @blazing saddle
@night cloak U need better internet connection
i have
i try another
Good job! @night cloak
Thank you for reporting and giving your contribution in making the game a hacker free place!
@night cloak Go to #emulator-support.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
Hi Erangel 2.0 is coming in 0.16.5 update ?
We are not certain yet, @ionic cipher. You shall know eith time.
Hello, @subtle lagoon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@subtle lagoon second pic the user got banned
Okay I have a screenshot
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Report via the link ^^
Uhm quick question
How can I invite someone on this server?
Thanks for trying though @night cloak
@keen pulsar Use the link discord.gg/pubgm to invite.
What link? @blazing saddle
The one you see in my message.
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
See?
My facebook account is ban pls help me pubg team
Pls help me
INDIA
I was playing with a hacker and he got banned in mid match and i also got ban
Oh ok
Pls help me bro
I have solution
Pls tell me bro
Sorry bro i can't
Hello
Failed company
Do not prohibit hackers
The whole game is hacker and puby sells the hacker
Why do we report cheaters and not be banned?
Reporting players is the most useless thing ever brought to a game. Tell me how it’s possible to have a 50.29 K/D if you’re not obviously cheating?
PUBG your Dev team is straight useless af, care more about adding dumb skins no one wants than dealing with a Real Problem!
You people need to get your heads out of your a** and hire an entire division of people who will be dedicated to cleaning up the game and rid it of these pathetic players!
when is the beta comin out?
also @stable slate they wont ban them since they spend money on the game. pubg mobile cares more about money than fair gameplay
Yeah, no sh**, clearly that’s a fact. @fickle bough
The days of legit skill based gaming is over...
yeah, but they could fix it. its just that making 100 new useless modes, doing collabs every month and adding disgusting clothes that are impossible to get makes them busy and the sad thing is that they act like they actually care and do something
Facts, if they really cared they could easily hire a team of people to do nothing but find cheaters and ban them...
I’m sure there’s tons of people willing to do this job.
@ashen crypt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sly cypress I think asking someone id and password isn't allowed.
Make a bug report
Yeah there is a command to get it but idk anyways u can do it in game via support
Before I would try with unistalling and installing again pubgm
I have
It’s so annoying
It always makes me take fall damage and plummet to my death
And lose my rating
Yep I feel you, I am sorry for that
Make a bug report inside the game
Wait I try to recover the command
I think if it happened only after 0.16 u can report it in #old
^
If it happened even before 0.16 compile this form
Idk it disappears anyways scroll up u will be able to find it
I cant play the game
@runic tree why ?
Try again and rest the game and your device
Than make sure your connection is good @runic tree
Ok I'll try
@runic tree Get the game from Play Store.
I tried and never worked
This is from the playstore
I think the permission scanning is broken ;-;
Pubg broke it
@runic tree That error shows up when the game was downloaded from other websites or there's no permission from your end. Completely uninstall it and reinstall from Play Store.
Wasted 6.5 GB of my service ;-;
If you ever have problems with Play Store, you can get the xapk from https://www.pubgmobile.com/.
Is it ok to buy from midasbuy??
Yes, @foggy notch.
Please do something this guy play pubg mobile with hack on YouTube and streaming also and he selling hack
Hello, @winter drift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
I accidently pressed cancel and had to restart the download ;-;
Idk if ill be able to play
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
Do these expire?
@dense kraken Premium crate coupons? No they don't expire
@night cloak Go to events ➡ Time Limited ➡ Winter Card Workshop
@normal fulcrum Thank you
Please be noted you can use one color ball once once per day. Once used or collected, you cannot collect any more on same day
You don't understand how much I bloody hate you guys
This vehicle drifting bug hasn't been fixed.
i met a hacker in pubg emultor lobby he is my rendom teammate i reported him but he dont get ban todat he is diamond tier he played only 50 matches
@velvet bone Ask your teammate to drive the car for few seconds. It will fix the car glitch
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
I logged into wrong Facebook account and it won’t let me sign into the right one
Because I’m stuck in the “you’ve signed in before” loop
@normal fulcrum IK BUT I CANT USE IT
@normal fulcrum When will it be fixed? What if I have no teammates???
I have a video of the glitch.
This has been happening for several months
Another reason why Tencent staff are corrupt
@river seal You can logout from the settings, if you are having issues signing out from the wrong Facebook account.
Yeah but it won’t let me put in the correct account it keeps signing me into the wrong one
But I logged into the wrong account
@night cloak Can you share a screenshot?
@velvet bone Well you can provide the bug in #old
@river seal Do you have facebook app?
I'll do it in #555492558428700682
@river seal Browser*
Log into the correct account from Safari.
Including video?
Ok I’ll try that
@velvet bone If you want
@normal fulcrum ok
help me
@rain portal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What server were you playing on? @rain portal
@normal fulcrum but the screenshot you sent had empty slot on m4 right
If you have empty slot on Ar or smg gun
It gets attachment from scorpion
I had the same problem
Can you see 2nd screenshot? The laser was coming out of m4. And I always equip laser on both guns while playing tdm
Oh
Please contact Discord's customer service for this matter, @night cloak.
:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com
Thanks for the support @slow tangle 😊
Let's end this topic since you doesn't seem to understand the situation
Can you give me a few moments..
I will let you know what I meant
We Need Match Replays!
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
how to shut off reduced sensitivity when firing, its stupid and useless
i have my sensitivity set to a certain amount for a reason,m not to have it reduce the speed when firing
Sir how to play pubg official tournaments please help
I’m director in (COBRA squad ) I need suport for my team and my server to officially discord
@limpid locust Aloha! How can I help you?
Hi pubg discord
Send please link bug report
@radiant storm:
Thx bro
how to shut off reduced sensitivity when firing, its stupid and useless
i have my sensitivity set to a certain amount for a reason,m not to have it reduce the speed when firing
@radiant storm:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak how server to be formal squad
Any update for Erangel 2.0
No info currently
No, and we dont provide any unofficial info or "leaks" here, so please acoid asking for them
@spring voidok
@limpid locust I didn't understand you. Can you elaborate? And may I know which is your native language?
What happened to fate
@slender roost Rumours says they were banned. I'm not sure, tho.
@shadow venture It is not possible to unlink it from the game as of now. Maybe such options will be available in future.
Yes, a fair gameplay environment.
Lel
Hello, why right now pubg keep on freezing while in game?
Respect, Pubg mobile support. This message is very much appreciated.
I play many games but none ever took time to write something like that
@teal panther Thank you for expressing your feelings, but we also have a dedicated channel for sharing, #media.
Well...it is a message from the pubg mobile support so technically not off topic here 😉
@upbeat nymph
So, for now.. login the game via the other login method
And contact the ingame support to revoke access to your Facebook.
Oki
You can even go to Facebook setting and remove PUBG MOBILE from the list of active applications
From here
But make sure your account is linked to another social media befpre doing it
else you will lose your account.
:/
damn rip
Yes?
Can you provide screenshot of which event you are refering to, @ionic sparrow?
Also what help do you require regarding the event?
ok
@blazing saddle
This one
I need to know how long the finish is for and how u get the tokens?
Let me check.
Ok 👌🏽
Hello I need some help with a purchase I made
@chilly vigil Aloha! How can I help you?
Hey
So I made a purchase of a royal pass and apparently I didn’t have enough money in the bank but for some reason I still go the royal pass
Now I’m still trying to make the payment but my bank is requiring pubg to submit the transaction again so it can be processed
And I don’t know to do that
The game is full off hackers fix the anti-cheat system pubg🤬 😡
@chilly vigil Are you from Iran?
@chilly vigil Android or iOS?
The game is full off hackers fix the anti-cheat system pubg😡 😡 😡
iOS
@chilly vigil If you did not manually issue a refund, you are fine. It is not possible for the game to request a transaction if you do not try to purchase something.
@chilly vigil Not if you purchase one more time. Purchase the amount of UC you spent on Royale Pass and keep it on your game profile - don't spend it. When the system will recheck for the pending fund, it will deduct the UC on their own. If they don't deduct UC within 2 weeks, feel free to spend it.
Alright sounds good
But the thing is that apple isn’t allowing me to download nor purchase anything
Until that payment is done
I’ll try
Contact Apple Support and they will clear the problem for you. They got far better customer support than any of these.
You can download an app calls "Apple Support." Incase you don't know how to contact them.
Alright thank you for your time
hello, i have a problem i have buy the batle passe of the season 10 at 600 UC i have do my all mission but i am not RP 100 that sad because i love this game thanks you for your help . @blazing saddle
Hello i have a problem with my payment
@night cloak i still had the problem
I tried an android phone
@median flint
uninstall the game i do that and that work
@night cloak i tried 2 phones
Iphone and samsung and still not working
that was a problem with your account google play or iphon i dont now
@median flint Try payments via this link:
http://www.pubgmobile.com/pay
@blazing saddle there is option to change countries
On midasbuy.com yes
But there is no option to change payment methods
I have a visa card
How to buy through midasbuy with a visa card ?
@blazing saddle i found only "one card - razer gold - razer pin"
@median flint You can add payment methods like visa by changing countries
@slender current:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@blazing saddle i dont know how can u show me please step by step
@median flint change regions by clicking the flag icon. You will see this
What about OneCard option?
The game is full off hackers fix the anti-cheat system pubg
Hello, @topaz wave!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
While Spectating in tdm i cant see how many kills a player have.
@ToRoiD#9105 we dont have that in my country
Hi
I log of from my main account and a try to make another with Game Center, my main account was connected with Facebook, when I try to reconnect he put me to make another account
What I can do?
@median flint you can select country , "Other"
You just have to make a razer gold account
@woeful elm even other there is no visa card payment method
And then u can select the visa credit card option
There is , I buy it from Razer ..
You just have To create a razer gold account first
@woeful elm i ll try it now
It says I’ve been muted for violating the rules
I think it’s because of chat censored words? But it’s so dumb because I’ll be speaking a different language and somehow the words will be censored
Does it spend the extra rp I get from completing rp 100?
Hey
There is a one guy who glitches UC and Popularity
With his friends
Please DM me so I can send y’all pics
Suggestion : add animation character during idle/afk in-game
any way to fix this? the first second was me trying to use my 5 fingers. but the game didn’t read what i was pressing
and makes my multitouch useless
it’s happened so many times in gun fights
and then it just decides to work???
@night cloak yes
when does the beta come out?
You can apply for the PUBG MOBILE beta program here, @fickle bough:
:white_small_square: http://bit.ly/pubgm-beta
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
stop here why no opening?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @west tendon.
@onyx dawn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
beta when?
Request the crew leader?
But if he is dead?
Didn’t play Pubg from 240 days?
Is it possible to leave @blazing saddle
Without requesting leader
Do you see any option to leave?
NO!
I didn’t check that Well tho
Help meh pls @blazing saddle
Shall I ask @night cloak?
@cerulean zinc Don't you see an option like this when you click your own name in the crew section?
OwO
U can leave a crew that way?
By clicking own name?
Thx for the help 😂
I really didn’t know
Yes? I'm not sure, though; because I am a crew leader so it showed me the option. It would be better if you check it, @cerulean zinc.
hi
Ok thx
Hello, @austere otter. How may we help you?
Don't tell me you are here for the Dragon balls.
o great dragon shenron give me a reedem coder @blazing saddle
😂 I wish. But we don't have access to any such codes, @austere otter. I'm sorry
Ingame fps drop or rarely the game even freezes when players approach, was this addressed before ?
no
My account got stolen
Okay just leaving that there, multiple people had same issue also
How do I check my fps?
If it's 120 or 60?
@remote bramble FPS drops and game freeze issues can be solve by clicking the Repair Client option on the login screen.
@slow tangle There is no exact indicator of FPS ingame. But the max the game supports is Extreme frame rate, which is approximately equivalent to 60.
A hacker is using my account
@fading sluice Social media account security is the user's own responsibility. The game or the staff team is not reponsible in any way for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the query to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
If its set to high? How much would it be?
And what is the use of fps?
FPS determines the smoothness of your game. The better the device you have, the more frame rate it will support, @slow tangle.
The higher the framerate, the smoother the gameplay. The best combination for the device as well as gameplay is to keep the Graphics to lowest and FPS to the maximum settings possible.
Ah
I have been playing other way around
Graphics to max and fps to lowest..
So extreme will help me out a lot in game right?
I mean will it help me to kill the enemy?
Yes. Smoother gameplay with poor graphics is much prefered over good graphics and bad FPS.
The better FPS you have, the more advantage you get over enemies due to a smoother gameplay.
Hello, @fickle horizon. How may we help you?
@fickle horizon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh when u will fix resolution glitch its stuck to 720p cant even play it already a month no fix still why ??
@somber solstice @neon patio when u will fix resolution glitch its stuck to 720p cant even play it already a month no fix still why ??
@blazing saddle how thats possible?
itys a glitch from 1 month !
before i use to play pubg mobile at 2k and 1080p not i set it to 1080p but it get reset to 720p automatically i tried everything reinstalling and all but no solution please fix or provide some solution
Anyone here to answer?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @dusty dirge.
@fading sluice It is only possible to get your account hacked or compromised only if you voluntsrily share your social media login credentials to a third party. The game takes no responsibility for it.
I have lost 1 parashute . How to get it back
@blazing saddlei didnt share my information
New beta 0.16.5 Date ???🤔🤔
May I know how did you get your account compromised, then, @fading sluice?
You can apply for the PUBG MOBILE beta program here, @wintry storm:
:white_small_square: http://bit.ly/pubgm-beta
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@fallen anvil Contact the ingame customer support regarding queries related to purchase issues or loss/missing ingame item(s).
Y is pubg made by EA?
error after downloading the update inconsistent md5 between server and download files how solve ?
Sir my internet is working properly but why it's showing request timed out, even i can play matches
@night cloak Provide a link to it?
Hello, @rustic sentinel.
Regarding your issue, kindly check #faq subpoint 4.10. Hope it helps.
Hello, @woeful ether. What device are you using?
@blazing saddle fixed i5t
Emulator?
Kindly take all emulator related queries to #emulator-support. You can access the channel by getting the Emulator role from #613267301243944960 by reacting with 🇪, @woeful ether.
Suggestion : @Devs, Support Vulkan API
When pubg mobile live there 0.16.5 beta servers??
You can apply for the PUBG MOBILE beta program here, @wintry storm:
:white_small_square: http://bit.ly/pubgm-beta
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@blazing saddle ip grabber, gmail finder, other 3rd party things
So both of your login methods have been compromised, @fading sluice?
It will be better if you contact the social media support first to get back your compromised accounts. If they are of no help regarding the matter, contact the ingame support.
I cant
None of it works
How do i contact ingame support
Also, the person using my account has hacks and stuff
@blazing saddle
You can contact the customer service via the game settings, @fading sluice. Refer to subpoint 5.3 in #faq for further instructions.
Nothing was helpful
Why am I not playing with cheat tools and have evidence too?
Vehicles got stuck in map 2 times in a row, north of rozok erangel. Caused me ranking points.
@echo flame 10years = cheating
Hello everyone, I just have a question, what is the more easier way to get xp?
Guys, why can't I see the players on my friends list playing ( spectator)
Because some of your friends have disabled spectator mode, @night cloak.
@night cloak wait i will send a photo.
This is what appears to me when I click on the View button on any player, not just a specific player
@night cloak
Ah
That is because for example; if your friend kills an enemy, and that enemy wishes to spectate your friend, it'll count as a spectator. It could also be an instance where your friend's friends are spectating him. I believe the most people that can spectate someone is 3 or 4.
Hello, why right now pubg keep on freezing while in game?
@night cloak He hasn't killed anyone yet, and the viewers have nothing
Well it's just because a lot of people are spectating him, and those people don't appear in the spectator section..
I swear I am not a hacker and I have a video proving that I have been @quaint epoch wronged
@night cloak Just in case you didn't know, I'm not playing on the phone
btw beta when
@night cloak When I enter from the phone from the same account and I press the View button, it enters me, but when I do the same way through the emulator the sentence comes above
@fickle bough There's no ETA on when the beta will be released, stay tuned and you'll probably be informed in the coming days!
@night cloak I'm not sure why that's happening, maybe report that in the #old channel.
@echo flame If you've been punished, please follow the instructions that come up when you open the game.
So i got matched up against 2 cheaters yesterday, and (today) now there is one more cheater who has reached conqueror my teammates and i have reported his I'd does he get banned or not? this is his I'd just if you wanna see his stats 5316656644
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
lucky one got banned and rest are not banned yet :/
@echo flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
oohh heal no
I unfriended a guy named Sohail and it unfriended my Partner Golsaw of Synergy 1489. I want that back.
Game Customer Service didn't helped and please if you guys are gonna say Sorry only and not going to help then that Support is of no use.
Plz Help.
Hi
@steady bluff Once you delete a friend from your list, all synergy is lost. If you add them back, you starrt from 0
@thick dome Hi, how can I help you?
My pubg mobile account is linked to 2 social media which are Gmail and Twitter. My gmail got attacked by hackers. I just want to unlink it for me ' I can provide everything which is belong to me such as credit card which i was but uc for my account
@thick dome You can contact in game support and them to revoke access of gmail. Make sure you log in using Twitter account before you contact support
I tried a lot they keep saying is not reversible
Don't ask them to remove account
Tell them Google Play Games account is hacked and you want to revoke access of that account
Is that 100% works?
Yes. If you provide proof of ownership
Yes I do
Never provide your account credentials, bank account details or credit card details to to any person. @thick dome
And please don't visit phishing sites from next time
is SNAPDRAGON 845 and 6gb ram is not perfect for PUBG mobile ?
@pulsar geyser SD 845 is enough to get 60 frames on smooth graphics.
@carmine cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @carmine cedar.
@normal fulcrum I unfriended Other guy and other one is unfriended. This is not right.
@steady bluff Nothing can be done. Game doesn't understand if you did it willingly or mistakenly. Game just saw you removed someone and your synergy is lost
@covert turret Aloha! How can I help you?
I currently play Solo Server Europe and I have videos of some cheat users
Any idea when Ultra HD graphics will be releasing for iPad Pro 10.5"?
@night cloak It's not available for any devices, yet.
Welp
@covert turret http://bit.ly/report-pubgm-cheaters
It's been a long time it's not released tbh
Hello @night cloak
@night cloak And it is very unlikely gonna arrive on 10.5 iPad Pro, even it arrives.
I see
Thanks though
@lean zephyr Aloha! How can I help you?
When I Play CR I have issue in ping only in Asia CR
Custom room
@night cloak how can fix it
@night cloak hello
@lean zephyr Make sure server is selected as asia when you host a room
Hello, @tough blaze!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
My friend uc automatically remove when he opend suplly crate 10 at one timr he tap one time and automatically on his screen 20 crate openend .He tap only 1 time because he having 10 supply crate but in one time his 10 crate and 120 uc deducted .Why?
@blazing saddle help bro my friend savr that uc for rp
But automatic that deducted by glitch of 2 time 10 crate openend in one tape
@modest trail If he has proof about such a claim, he should contact the ingame support regarding it immediately along with the necessary evidence and a detailed explaination of the issue.
The ingame customer support may take some time to respond so kindly be patient.
@blazing saddlehe dont know that this type of glitch will happen he not recorded that
@pallid grove
He should be having a proof like screenshot of having the certain about of UC and crate coupons as claimed.
How can i explain that thing
@pallid groveRead last sentence
In anycase, only the ingame support can provide the proper help regarding purchase issues or missing item(s).
@pallid grovedid u take screenshot of ur opening
It must have been on loading and you misclicked twice?
No i dindnt miss clicked
Take the issue to ingame support and try to explain the situation in an understandable way.
@pallid grovein game help
I know i clicked only one tym and it consumed to tym
Good luck. And wish you a happy new year!
No problem
I open a ticket in game and now they are asking me a screenshot of my region, in options where I can find it?
Still for the event missing problem😂
@sweet cedar In basic settings
Can't find it @normal fulcrum
@white perch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal fulcrum can u share a screenshot of this option? I search it for days
@west tendon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sweet cedar
@light trout Any ideas?
Maybe your is an old screen and they change the place?
Idk
Going to be crazy with this event...
@west tendon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sweet cedar That's not the reason. The option might not be available in some regions. You're from which region?
@dapper shell:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal fulcrum nah I didn't switch region I am from Italy
Never switch it never used vpn gfx etc
Never change flag
@sweet cedar It seems you created the game account by selecting Europe. You won't be able change the regions due to GDPR regulation restrictions.
Ok but then
Wait
@light trout why asking that
...
Everyone in Europe too got this end year event not Italy
@grim rose:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is thay region locked? Ok, can anyone tell me for sure if Italy is in the list or not?
Hacker
Hello, @grim rose!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
The support in game come from China?
@sweet cedar Most probably yes, the option is not available in your region.
So Germany yes and Italy not?... For real? Can someone from staff say that for sure?
I am asking that since a week ... Support in game ask me something I can't provide them...
Is that a joke?
Sorry I don't want to seems rude I know that here no one have to support anyone
But put yourself in our condition
@sweet cedar What is the issue?
It is a regional event.
Ok can you confirm which country is excluded?
I think I cleared that up earlier. It is not available in some of the EU countries.
I can confirm it is available in NA and India.
There is no specific list of countries where regional events are released so no point in asking.
Nothing happened in India.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ok then, so why support is asking that when Europe can't change the region?
It has always been like this. They never release a set of countries where certain regional events are released.
I don't have the same option as others in the main menu.
What I have to provide them?
Game doesn’t load I mean the containers don’t load, I can see other people too OwO
Just saying
@sweet cedar If you are not having the region changing option, it is due to regional regulations of EU region. There is nothing you can do about it.
Open a ticket in game.
@TragicLogic’s Son#7722 Which device are you using to play game?
@blazing saddle so how I should answer? Because I need to know if Italy is in that list or not.
@cerulean zinc Rendering issues happen when your device RAM is full. Try clearing some device space and make sure all your apps are closed before you run the game.
I did
@sweet cedar They do not provide such information.
Everything u said I did
Ok but how I send them a screen of my region?
iPhone 5 ma device
@cerulean zinc What about repair client?
@sweet cedar Just let them know you don't have such option and see what they reply next. That's the only thing to do as of now
@blazing saddle what kind. Of client repair?
I tried client repair 3 times for vc before
Then wait for response. We have already given you all the information we have regarding it. No use trying to bring the ingame support responses here, we are in no way related to them, @sweet cedar.
So it doesn’t include all this stuff?
@cerulean zinc Try the Routine repair. If it doesnt help, go for the third option.
If all that stuff doesn’t help then? @blazing saddle
@blazing saddlei am not trying to do it, I am asking to someone who know more than me about PUBG how to answer them.
This is their second answer, I already told to support in game that I don't have this option due to my Region law, they reply with that.
I try to send them before some screen about region gameplay flag etc
@sweet cedar Flag can be changed. So it won't help. Plus we don't have all the information as developers keeps some information confidential
@sweet cedar Go to this link:
https://www.whatismyip.com/
Take a screenshot and send it to them if they ask for your region.
Ok thank you.
Sorry for making it seems to be like a drama, I was searching only for support.
No problem at all. Wish you a happy new year, @sweet cedar! :)


@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have issue try contact customer service they didn't reply my issue my 4 item not usable showing my in game id :5251635048 mod please help
Hi
@spare mango:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@shadow venture It shows unusable on certain items ONLY if you try underhand means like VPN usage or changing IP address to gain access to region locked events.