#questions | PUBG MOBILE | Page 680

compact heron Dec 18, 2019, 2:30 PM

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Help me pls

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Any one

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Help me

polar marshBOT Dec 18, 2019, 2:30 PM

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@compact heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jovial kite Dec 18, 2019, 2:57 PM

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Please subscribe my channel

night cloak Dec 18, 2019, 2:59 PM

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@lime juniper @normal fulcrum
CHARACTER ID : 557142267

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@velvet harness i too have the same issue

jade dock Dec 18, 2019, 3:02 PM

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I am playing evo ground matches like Tdm and survive till dawn and completing the full match still its not increasing it's stuck at 198 please help !!

📎 Screenshot_20191218-202236.png

wintry nimbus Dec 18, 2019, 3:04 PM

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We are an ISP .want to talk about pubg MS problems.want to talk about it in private.

night cloak Dec 18, 2019, 3:12 PM

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@wintry nimbus MS means?

wintry nimbus Dec 18, 2019, 3:12 PM

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ping

night cloak Dec 18, 2019, 3:12 PM

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Bro i am getting indo lobby from last week

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my teammates are not playing with me because of their high ping

wintry nimbus Dec 18, 2019, 3:13 PM

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we are providing internet in 20 cities we got calls from all of them about pubg MS problem

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i want to talk about it with senior.

night cloak Dec 18, 2019, 3:14 PM

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I thought u have solution for indo lobbys

wintry nimbus Dec 18, 2019, 3:15 PM

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we cant solve this issue from our end

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@merry sandal @neon patio can you guys help us?

storm flumeBOT Dec 18, 2019, 3:17 PM

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You can contact the customer service via the game settings, @wintry nimbus. Refer to subpoint 5.3 in #faq for further instructions.

normal fulcrum Dec 18, 2019, 3:33 PM

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@velvet harness Can you provide me your in game character ID?

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@night cloak Thanks

velvet harness Dec 18, 2019, 3:43 PM

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@normal fulcrum sure

5348443986

normal fulcrum Dec 18, 2019, 3:48 PM

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Thanks @velvet harness

tired fractal Dec 18, 2019, 3:57 PM

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@night cloak i mean like i cant move my screen i get the running man if you know what i mean

lilac rune Dec 18, 2019, 4:01 PM

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@wintry nimbus change the route (IP) my isp did the same

wintry nimbus Dec 18, 2019, 4:07 PM

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its not that easy there are verious routes which we have to prefer?

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we are from india Mumbai

lilac rune Dec 18, 2019, 4:10 PM

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@wintry nimbus Can Talk me in private?

wintry nimbus Dec 18, 2019, 4:10 PM

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yes

night cloak Dec 18, 2019, 4:18 PM

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@wintry nimbus can u tell me how to get indian lobby back

autumn ivy Dec 18, 2019, 4:18 PM

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@night cloak What Do You Mean?

wintry nimbus Dec 18, 2019, 4:18 PM

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what indian lobby?

autumn ivy Dec 18, 2019, 4:19 PM

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If You Want Teammates From India You Can Do This Go To Your Matchmaking Language And Set It To "Hindi".

night cloak Dec 18, 2019, 4:19 PM

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@autumn ivy from last week i am getting indo lobby when k play with my wifi

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@autumn ivy i have done it

autumn ivy Dec 18, 2019, 4:20 PM

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Sometimes People From Indonesia Choose The Same Language As You And You Get In The Same Game

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^^

night cloak Dec 18, 2019, 4:21 PM

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@autumn ivy but every match i am getting indo lobby

autumn ivy Dec 18, 2019, 4:22 PM

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Is Your 2nd Language "Hindi"?

wintry nimbus Dec 18, 2019, 4:22 PM

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does it matter? if we select hindi?

autumn ivy Dec 18, 2019, 4:23 PM

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Well If You Choose Hindi You Will Be Matched With Players That Also Chose Hindi.

night cloak Dec 18, 2019, 4:26 PM

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@autumn ivy my 1st language is hindi and 2nd is english

wintry nimbus Dec 18, 2019, 4:27 PM

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try 1st english 2nd hindi

autumn ivy Dec 18, 2019, 4:27 PM

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@night cloak That's Probably Why.

wintry nimbus Dec 18, 2019, 4:27 PM

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our players get asia server only but has ping problem

autumn ivy Dec 18, 2019, 4:27 PM

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Make Sure You Have No 2nd Language.

night cloak Dec 18, 2019, 4:28 PM

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@wintry nimbus are bro i have tried everything i have deleted the game 2 times

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when i am playing from my mobile data i am getting indian lobby but when i switch to wifi it gives me indo lobby

wintry nimbus Dec 18, 2019, 4:29 PM

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so you are saying the problem is in the game?

night cloak Dec 18, 2019, 4:30 PM

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@wintry nimbus idk

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i think so something happened to my wifi

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so if u know anything can u help me?

wintry nimbus Dec 18, 2019, 4:32 PM

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tell your isp about it and ask them which route they have for pubg

polar marshBOT Dec 18, 2019, 5:12 PM

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@brave sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 18, 2019, 5:33 PM

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@tired fractal might be your device having some issues you should clean some stuff

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Or just clear cache pubg

subtle creek Dec 18, 2019, 5:38 PM

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whats wrong with rp mission : (kill 10 enemies in erangel in classic mode with bolt action sniper rifles)

wanton quail Dec 18, 2019, 6:00 PM

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I want to remove in game Facebook linked account because my Facebook account misplace I think my Facebook account was hax

bold siren Dec 18, 2019, 6:01 PM

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You cannot unlink a linked account, @wanton quail. Read this to know what to do about your hacked Facebook account:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

wanton quail Dec 18, 2019, 6:02 PM

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Not unlike???

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I am connecting with game Centre second option but my account was risk Because my Facebook account was

polar marshBOT Dec 18, 2019, 6:03 PM

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@wooden vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wanton quail Dec 18, 2019, 6:03 PM

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Hac

night cloak Dec 18, 2019, 6:04 PM

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Anyone give me uc please

subtle creek Dec 18, 2019, 6:07 PM

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whats wrong with rp mission : (kill 10 enemies in erangel in classic mode with bolt action sniper rifles)

buoyant tangle Dec 18, 2019, 6:15 PM

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any admin ?

polar marshBOT Dec 18, 2019, 6:19 PM

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@warped epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 18, 2019, 7:03 PM

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When i land from parachute i kill automatically and after this new update ping goes very high fix it

autumn ivy Dec 18, 2019, 7:13 PM

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@night cloak You Can Report Ingame Bugs/Glitches In #old

night cloak Dec 18, 2019, 7:14 PM

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Already done

autumn ivy Dec 18, 2019, 7:14 PM

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Okay.

storm willow Dec 18, 2019, 7:21 PM

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Guys, in classic match I killed a guy swimming in water and it dint add to my kill count but side kill feed showed my name on enemy

proven scaffold Dec 18, 2019, 7:47 PM

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@storm willow same with me

smoky oak Dec 18, 2019, 8:04 PM

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Why is there a mic bug ingame while playing in Lobbys?
I can’t fix it with restart of the game, because then I will be back in Room Lobbys

worn sapphire Dec 18, 2019, 8:45 PM

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Let's say I wanna host a pubg mobile tournament. Do I need rights or a license from tencent to host the tournament?

night cloak Dec 18, 2019, 9:05 PM

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@worn sapphire No, you don't. As long as you don't promote it as "Official tournament/sponsored by Game Developers" you are fine.

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@storm willow It seems to be a new change. Can you write in #old?

young mortar Dec 18, 2019, 9:08 PM

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Hi can anyone tell me how can i unlink my FB account from my pubg account

bold siren Dec 18, 2019, 9:09 PM

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You can't, @young mortar.

young mortar Dec 18, 2019, 9:11 PM

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@bold siren Is there any chance the developers add such a simple feature !

bold siren Dec 18, 2019, 9:12 PM

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You can always suggest your suggestions to the customer service, @young mortar.

young mortar Dec 18, 2019, 9:15 PM

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@bold siren robots answers, i was wondering if you people or your administration has some kind of contact with them to suggest this cuz thousands of users need this feature

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Cuz the korean version of pubg mobile has that feature

bold siren Dec 18, 2019, 9:15 PM

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I'll forward the suggestion!

young mortar Dec 18, 2019, 9:16 PM

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Thank you

visual herald Dec 18, 2019, 9:32 PM

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hello please check this profiles i have video they use speeeeed hack 752km/h

📎 hackersss.PNG

storm flumeBOT Dec 18, 2019, 9:40 PM

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Hello, @visual herald!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

stone prawn Dec 18, 2019, 9:59 PM

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!bug

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Bug

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How to submit bug

valid hare Dec 18, 2019, 10:06 PM

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Hey, a few of my friends had their accounts hacked by a phishing site. I know who runs the site and have reached out, but obviously he’s not gonna respond to me. Is there anything they can do to get their accounts back?

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That or is there anyone I could talk to? The PUBG support bots in game are next to useless.

worn sapphire Dec 18, 2019, 10:13 PM

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@night cloak so is it okay for me to place the pubg mobile logo when marketing the tournament. Is there any rule I should really know. Anything important. I do not want to run into license issues

lost shoal Dec 18, 2019, 10:49 PM

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Your BRL price is cheaper then actual rate in website. This allows us to buy 8750 UC at 80$.

golden ether Dec 18, 2019, 11:54 PM

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So I got a new phone today but when I play and I'm connected to wifi I have 900 ms but when I disconnect the wifi it says server times out or server isn't responding

spring barn Dec 19, 2019, 2:01 AM

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@worn sapphire just add your logo somewhere so it should be like your tournament

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Just write ur tourney name or just add your logo somewhere or you can add ur prize pool.

autumn ivy Dec 19, 2019, 2:23 AM

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@stone prawn You Can Report Ingame Bugs Via #old

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@valid hare Yes. They Can Contact Ingame CS For Help. Also Please Read #faq SubPoint 5.4.

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@visual herald There Is A Link In #faq SubPoint 5.1 You Can Report Them There. Make Sure You Have Evidence.

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@golden ether
Change the Internet connection to cellular
data or Wi-Fi, or move to a place with better
signal.

night cloak Dec 19, 2019, 2:32 AM

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@golden ether which wifi Mobile Hotspot?

polar marshBOT Dec 19, 2019, 2:33 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dire nacelle Dec 19, 2019, 2:39 AM

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They all 13 Hackers Are B@.nñēd By Me.. In 2Days
@somber solstice @vital sluice @neon patio

📎 Screenshot_2019-12-19-08-01-23-639_com.tencent.ig.jpg 📎 Screenshot_2019-12-19-08-01-26-534_com.tencent.ig.jpg 📎 Screenshot_2019-12-19-08-01-43-289_com.tencent.ig.jpg

night cloak Dec 19, 2019, 2:51 AM

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📎 image0.png

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I need to know what is going on to my acc

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📎 image0.png

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What

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I did nothing

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Muted for a day

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@night cloakdisable your hacks simple

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That basically happens when game data doesn't match server data

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im not even using hacks

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I mean something changed

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Thats why it popped up

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Well I got my account back since I changed my pw

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Got hella scared

dire nacelle Dec 19, 2019, 3:19 AM

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@night cloak You are Sending Fake Message To Local Chat.

night cloak Dec 19, 2019, 3:20 AM

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@potent stag how can I join PUBG BETA testing

dire nacelle Dec 19, 2019, 3:20 AM

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@night cloak their is issue in Your Network.
I know You Are not Using any Hacks..

potent stag Dec 19, 2019, 3:20 AM

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@night cloak

Ask here then wait

night cloak Dec 19, 2019, 3:20 AM

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Ok

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@night cloak Maybe you were reported for using inappropriate language

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what

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I was playing with randoms

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and one of my teamates was bengali and he said something in arabic

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so I asked if he was muslim

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@night cloak yes and did you use abusive language

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(im muslim too) I said hello brother

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nothing offensive

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I never abused

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@night cloak Okay it's only 1 day mute

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but I dont get what I did wrong

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@neon patio sir how can I join PUBG BETA testing

I have done all process of form and
I was told that I will get mail when testing will be start but I am not getting any kind of mail

Is any reason for it???
Please guide me

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@night cloak it says violating rules so you must have said something inappropriate..

tall isle Dec 19, 2019, 3:23 AM

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Hey please help me

night cloak Dec 19, 2019, 3:23 AM

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oof

polar marshBOT Dec 19, 2019, 3:24 AM

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@tall isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weary forum Dec 19, 2019, 3:37 AM

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Should I open 10 times or what I tried opening one by one

📎 Screenshot_20191218-124541.png

sullen ivy Dec 19, 2019, 3:43 AM

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I have deleted my fb ac which is connected to my pubgm ac... I've already my pubgm ac to google...
Now can i remove my fb ac from game...its says connect...... I just brought iphone... Unable to connect via google...
Help

dusky fulcrum Dec 19, 2019, 3:48 AM

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📎 Screenshot_2019-12-19-09-17-50-071_com.tencent.ig.jpg

sullen ivy Dec 19, 2019, 3:48 AM

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I already removed pubgm from Facebook apps

dusky fulcrum Dec 19, 2019, 3:48 AM

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i hot the dress but didn't get the emots

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can anyone tell me why

night cloak Dec 19, 2019, 3:56 AM

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@weary forum it doesn't matter you open 10 times at once or one by one.. look for crate probability

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@dusky fulcrum if this dress comes with emoji u can find in inventory in emoji settings. You can use that emoji with any dress

dusky fulcrum Dec 19, 2019, 4:03 AM

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@night cloak not showing there sir but in shop tgeir showing emote

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their

normal fulcrum Dec 19, 2019, 4:54 AM

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@weary forum Hey. How may I help you?

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@sullen ivy Account once linked cannot be removed or replaced

storm flumeBOT Dec 19, 2019, 4:55 AM

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Hello, @dusky fulcrum!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

lunar vine Dec 19, 2019, 4:55 AM

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Please fix buggy blasting on getting overturned issue

normal fulcrum Dec 19, 2019, 4:55 AM

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@lunar vine Best if you share your feedbacks and bugs in #old

lunar vine Dec 19, 2019, 4:55 AM

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Nobody reply

normal fulcrum Dec 19, 2019, 4:56 AM

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What reply do you need?

lunar vine Dec 19, 2019, 4:57 AM

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Some sort of an assurance maybe

normal fulcrum Dec 19, 2019, 4:58 AM

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All the channels are constantly being moderated by moderators and admins. If you share anything on any channel, they will look at it. So rest assured. It will be fixed very soon

obtuse lodge Dec 19, 2019, 5:14 AM

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@sullen ivy lmao iPhone doesn't have Google play games

storm willow Dec 19, 2019, 5:15 AM

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Yeah doing the same lol @normal fulcrum

normal fulcrum Dec 19, 2019, 5:16 AM

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Doing what @storm willow?

storm willow Dec 19, 2019, 5:16 AM

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Getting out of the crashed car and waiting for it to get unstuck

normal fulcrum Dec 19, 2019, 5:16 AM

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Let's keep the topic on 1 channel only

storm willow Dec 19, 2019, 5:16 AM

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Asked in bug report- can’t post there untill 6 hrs

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I can only post every 6hrs in that channel 🤷‍♂️

normal fulcrum Dec 19, 2019, 5:17 AM

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Ohh

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@lunar vine Regarding the buggy crash issue. Was buggy low on health before getting crashed?

obtuse lodge Dec 19, 2019, 5:20 AM

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Nope.

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If buggy gets upside down, boom!

dire nacelle Dec 19, 2019, 6:05 AM

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@somber solstice hey! Where is my reward?

night cloak Dec 19, 2019, 6:24 AM

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! verify

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!verify

storm willow Dec 19, 2019, 6:25 AM

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Hey need help ?

night cloak Dec 19, 2019, 6:26 AM

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No

winged umbra Dec 19, 2019, 6:30 AM

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📎 Screenshot_20191219_062947.jpg

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How mvp?

lunar vine Dec 19, 2019, 6:36 AM

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@normal fulcrum nope it was full health

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And you guys said the grenade issue has been fixed in patch, but it is still there

gritty glade Dec 19, 2019, 6:36 AM

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@winged umbra

Because of 1 Revive + 150 Health Restore /-

winged umbra Dec 19, 2019, 6:38 AM

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I thought not restoring health would be a good thing XD

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But thank you!

obtuse lodge Dec 19, 2019, 6:41 AM

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@winged umbra also add survive time. That dude lasted long.

winged umbra Dec 19, 2019, 6:54 AM

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Yeah, he was far from everybody

blazing saddle Dec 19, 2019, 6:57 AM

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@night cloak You need to be in top 500 for Conqueror

night cloak Dec 19, 2019, 6:58 AM

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@blazing saddle Thanks road to Conqueror pubgm_op

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@hollow rune! Were you able to link a new social media account and replace the existing which was unlinked?

tepid pecan Dec 19, 2019, 7:15 AM

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Hello

polar marshBOT Dec 19, 2019, 7:16 AM

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@tepid pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow rune Dec 19, 2019, 7:33 AM

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@night cloak yes I got the hackers google play removed and I put my Twitter in it

dire nacelle Dec 19, 2019, 7:36 AM

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📎 Screenshot_2019-12-19-08-01-23-639_com.tencent.ig.jpg 📎 Screenshot_2019-12-19-08-01-26-534_com.tencent.ig.jpg 📎 Screenshot_2019-12-19-08-01-43-289_com.tencent.ig.jpg

#

📎 Screenshot_2019-12-19-13-06-38-941_com.tencent.ig.jpg 📎 Screenshot_2019-12-19-13-06-41-356_com.tencent.ig.jpg

#

Total 14 Hackers
Reported Successfully
@lime juniper

polar marshBOT Dec 19, 2019, 7:37 AM

#

@river fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 19, 2019, 7:38 AM

#

@hollow rune Thanks for the information.

lime juniper Dec 19, 2019, 7:38 AM

#

Super great, @dire nacelle! Thank you for helping reporting cheaters!

dire nacelle Dec 19, 2019, 7:41 AM

#

@lime juniper S I R!
WHAT IS MY REWARD?

#

pubgm_op

lime juniper Dec 19, 2019, 7:41 AM

#

A more fair gaming environment!

polar marshBOT Dec 19, 2019, 7:43 AM

#

@dire nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow rune Dec 19, 2019, 7:43 AM

#

@night cloak if you’d like a walkthrough of how I done it I’m happy to help

lime juniper Dec 19, 2019, 7:44 AM

#

Maybe the developers send you a reward, @dire nacelle?

worn sapphire Dec 19, 2019, 7:45 AM

#

Okay . so the thing with our tournament is that we want to create content that we can broadcast via television and online...is this okay?

shadow venture Dec 19, 2019, 7:47 AM

#

my id: 5251635048
my iteam name: white rabbit backpack
buy form: lucky shop
main problem is i can't use this iteam showing not usable

#

📎 Screenshot_2019-12-19-13-42-06-579_com.tencent.ig.jpg

obtuse lodge Dec 19, 2019, 7:51 AM

#

@shadow venture after the update, right?

#

Same thing goes here.

shadow venture Dec 19, 2019, 7:51 AM

#

No

obtuse lodge Dec 19, 2019, 7:52 AM

#

Mine After the update, can't use them

shadow venture Dec 19, 2019, 7:52 AM

#

My problem not fix it

obtuse lodge Dec 19, 2019, 7:52 AM

#

📎 Screenshot_20191215_091015_com.tencent.ig.jpg

#

Yes problem here also.

#

It's available in here

shadow venture Dec 19, 2019, 7:53 AM

#

But i can't useing buy my item

#

Vpn

obtuse lodge Dec 19, 2019, 7:54 AM

#

I reported this once and they said cuz I used vpn

#

@shadow venture u used vpn?

shadow venture Dec 19, 2019, 7:54 AM

#

No

#

Brother

#

I'm buy my own server

obtuse lodge Dec 19, 2019, 7:54 AM

#

They should fix this problem asap

#

Yes I buy also my own server

#

Still unusable note saying

shadow venture Dec 19, 2019, 7:55 AM

#

Yes but discord server mod not help

obtuse lodge Dec 19, 2019, 7:55 AM

#

Yes.

#

📎 Screenshot_20191219_125824_com.tencent.ig.jpg

#

Here is even proof

#

📎 Screenshot_20191219_125912_com.tencent.ig.jpg

night cloak Dec 19, 2019, 8:02 AM

#

@hollow rune No, thank you.

hollow rune Dec 19, 2019, 8:02 AM

#

No problem

worn sapphire Dec 19, 2019, 8:25 AM

#

Please someone reply me?😭

prisma oasis Dec 19, 2019, 8:25 AM

#

Wtf😂😂😂 see her hair

📎 Screenshot_20191219-135500.png

quasi gale Dec 19, 2019, 8:27 AM

#

Top Asia squad player cheater

📎 Screenshot_2019-12-19-13-47-52-824_com.tencent.ig.png

#

No face

haughty cypress Dec 19, 2019, 8:27 AM

#

yes, everybody knows. Just report him in game and leave him alone @quasi gale

quasi gale Dec 19, 2019, 8:28 AM

#

Thank you

storm flumeBOT Dec 19, 2019, 8:32 AM

#

Hello, @quasi gale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

normal fulcrum Dec 19, 2019, 8:32 AM

#

@shadow venture You're from which region?

#

@obtuse lodge You're from which region?

obtuse lodge Dec 19, 2019, 8:34 AM

#

Only for Asia its available

#

Yes I'm from asia @normal fulcrum

normal fulcrum Dec 19, 2019, 8:35 AM

#

Country @obtuse lodge

obtuse lodge Dec 19, 2019, 8:35 AM

#

Maldives.

#

@normal fulcrum

normal fulcrum Dec 19, 2019, 8:37 AM

#

Ok

worn sapphire Dec 19, 2019, 8:40 AM

#

Did any admin see my question? Or is this not the right place to ask it.

normal fulcrum Dec 19, 2019, 8:42 AM

#

@obtuse lodge Please provide your in game character ID

obtuse lodge Dec 19, 2019, 8:42 AM

#

Ok wait

#

@normal fulcrum 5260926118

#

📎 Screenshot_20191219_134438.jpg

normal fulcrum Dec 19, 2019, 8:45 AM

#

@obtuse lodge Can you try and to equip the skin after disabling Companion?

obtuse lodge Dec 19, 2019, 8:45 AM

#

Yes I did

#

Like everything I can do

#

It's been fine before the update

#

I can use it.

#

Even some people here have the same problem

#

@normal fulcrum

normal fulcrum Dec 19, 2019, 8:48 AM

#

I've asked an admin to forward issue of both of you guys @obtuse lodge @shadow venture

obtuse lodge Dec 19, 2019, 8:49 AM

#

Thanks.

normal fulcrum Dec 19, 2019, 9:09 AM

#

@obtuse lodge @shadow venture Hey guys. One of our admin tried to find a solution but there's nothing can be done here. Your only option is to contact in game CS

obtuse lodge Dec 19, 2019, 9:09 AM

#

Ok thanks for the info

runic geode Dec 19, 2019, 9:19 AM

#

Can I update to iOS 13 because I use claw

normal fulcrum Dec 19, 2019, 9:53 AM

#

@obtuse lodge Can you share a screenshot of items currently available in Lucky Shop?

obtuse lodge Dec 19, 2019, 9:53 AM

#

Ok wait

#

@normal fulcrum

📎 Screenshot_20191219_145506_com.tencent.ig.jpg

#

Here it's it.

subtle sand Dec 19, 2019, 9:56 AM

#

@obtuse lodge where do i find that shop

obtuse lodge Dec 19, 2019, 9:57 AM

#

@subtle sand only in Asia regions its available

subtle sand Dec 19, 2019, 9:57 AM

#

im asia

obtuse lodge Dec 19, 2019, 9:57 AM

#

South asia

subtle sand Dec 19, 2019, 9:57 AM

#

mk

normal fulcrum Dec 19, 2019, 9:58 AM

#

@subtle sand The shop is available in selected countries only
India, Bangladesh, Pakistan, Nepal, Maldives, Sri Lanka

visual herald Dec 19, 2019, 9:58 AM

#

.

subtle sand Dec 19, 2019, 9:58 AM

#

oh thanks for telling

normal fulcrum Dec 19, 2019, 9:58 AM

#

@visual herald What's the issue?

night cloak Dec 19, 2019, 9:58 AM

#

My friend wants to give me some of his gun skins because he is leaving the game is there any way you can gift your items to your friends

obtuse lodge Dec 19, 2019, 9:58 AM

#

@night cloak no!

#

U can't.

night cloak Dec 19, 2019, 9:58 AM

#

Why

obtuse lodge Dec 19, 2019, 9:58 AM

#

Sadly

subtle sand Dec 19, 2019, 9:59 AM

#

idk

night cloak Dec 19, 2019, 9:59 AM

#

That silly 😂

obtuse lodge Dec 19, 2019, 9:59 AM

#

Wish there is a feature where u can gift duplicated gun skins

#

PubgmSmart

night cloak Dec 19, 2019, 9:59 AM

#

He had some mythic gun skins

normal fulcrum Dec 19, 2019, 9:59 AM

#

@night cloak Transferring any item to another account is not possible

night cloak Dec 19, 2019, 10:00 AM

#

@normal fulcrum why can’t they add it into the game

light geode Dec 19, 2019, 10:00 AM

#

There is no mythic gun except lvl 7 m716 fool

normal fulcrum Dec 19, 2019, 10:00 AM

#

@obtuse lodge I can forward that feedback of yours

night cloak Dec 19, 2019, 10:00 AM

#

That’s what I’m talking about

#

Yeh thanks

obtuse lodge Dec 19, 2019, 10:00 AM

#

@normal fulcrum ok once again thanks.

jolly frost Dec 19, 2019, 10:06 AM

#

@vital sluice i now how MrCyberSquad is given cheap UC

vital sluice Dec 19, 2019, 10:06 AM

#

How?

night cloak Dec 19, 2019, 10:11 AM

#

@vital sluice can i use gfx tool ?

storm flumeBOT Dec 19, 2019, 10:12 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

night cloak Dec 19, 2019, 10:12 AM

#

Why pubgm ban gfx tool

vital sluice Dec 19, 2019, 10:13 AM

#

Read the message above.

night cloak Dec 19, 2019, 10:13 AM

#

I do

#

But it just reduce lag

#

no more

#

Then which apk i must use for ..

#

@Logan399#3084

#

@vital sluice

visual herald Dec 19, 2019, 10:15 AM

#

@normal fulcrum hey i have video team using speed

vital sluice Dec 19, 2019, 10:15 AM

#

You should get a better device for better experience of the game, @night cloak. Modifying game files is against the ToS.

visual herald Dec 19, 2019, 10:16 AM

#

@vital sluice i have video team using speed hack

storm flumeBOT Dec 19, 2019, 10:16 AM

#

Hello, @visual herald!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

normal fulcrum Dec 19, 2019, 10:18 AM

#

@night cloak GFX tools doesn't reduce lag. It alters data file of the game. That is why it is banned

worn sapphire Dec 19, 2019, 10:36 AM

#

Ok please tell me if I should maybe just send an email to tencent about my situation at least. If you guys are not the ones to answer me in that sector.

polar marshBOT Dec 19, 2019, 10:51 AM

#

@swift stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 19, 2019, 11:00 AM

#

📎 Screenshot_2019-12-19-14-00-07-546_com.tencent.ig.jpg

#

My twitter hacked please how to unlink?

#

log out of the game then log in using google play games @night cloak

#

I play gmail to pubg mobile just my twiter hacked 😪

#

📎 Screenshot_2019-12-19-13-12-31-069_com.twitter.android.jpg

#

How report twiter an delete?

spring void Dec 19, 2019, 11:12 AM

#

You cant

#

For any such requests please contact ingame support

night cloak Dec 19, 2019, 11:15 AM

#

I need report peopol for delet my twitter account hacked😪

wise tinsel Dec 19, 2019, 11:19 AM

#

If I use this app is there any problem

📎 Screenshot_20191219-170218.png

#

@spring void

#

@lime juniper

spring void Dec 19, 2019, 11:21 AM

#

Not sure about this app

wise tinsel Dec 19, 2019, 11:21 AM

#

Is it vpn

polar marshBOT Dec 19, 2019, 11:36 AM

#

@thorn vine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 19, 2019, 11:40 AM

#

Hellow my pubg linked facebook and gamecenter and my facebook was hacked how i can unlink to fb or take my photo on pubg

thorn vine Dec 19, 2019, 11:40 AM

#

@ViruS#9632 No, it is OK to use it

night cloak Dec 19, 2019, 11:41 AM

#

@polar marsh Hellow my pubg linked facebook and gamecenter and my facebook was hacked how i can unlink to fb or take my photo on pubg please help

arctic stump Dec 19, 2019, 11:44 AM

#

Hey , do the ornaments go on weapons too?

thorn vine Dec 19, 2019, 11:47 AM

#

No @arctic stump

#

@arctic stump Just the bag

civic river Dec 19, 2019, 12:02 PM

#

I can’t change my country flag, help please. Even if I am having flag card

old haven Dec 19, 2019, 12:05 PM

#

📎 Screenshot_2019-12-19-17-34-42-410_com.tencent.ig.jpg

trim shuttle Dec 19, 2019, 12:06 PM

#

What about resolution issue..?

old haven Dec 19, 2019, 12:06 PM

#

This person with 30 kills is hacking in TDM .. he did 30headshot in a single match without miss

storm flumeBOT Dec 19, 2019, 12:08 PM

#

Hello, @old haven!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

worn sapphire Dec 19, 2019, 12:09 PM

#

Can I please get the tencent email. I have an inquiry

night cloak Dec 19, 2019, 12:09 PM

#

@civic river Are you trying to change it to India or South Korea?

#

@worn sapphire PUBGMOBILE_CS@tencentgames.com

#

@night cloak Please contact customer support in game.

earnest steeple Dec 19, 2019, 12:22 PM

#

📎 Screenshot_2019-12-19-17-08-55-513_com.tencent.ig.png

#

Auto win

lime juniper Dec 19, 2019, 12:27 PM

#

It is fine to use it, @wise tinsel.

civic river Dec 19, 2019, 12:33 PM

#

I want to change to India

#

But I am not in india now

#

@night cloak

worn sapphire Dec 19, 2019, 12:34 PM

#

Thanks @night cloak

night cloak Dec 19, 2019, 12:38 PM

#

@civic river It's not possible to change it to India atm, maybe the restriction will be removed in future.

civic river Dec 19, 2019, 12:40 PM

#

Ok thanks @night cloak

worn sapphire Dec 19, 2019, 12:49 PM

#

Their email just sends me to autoreply🙄

#

I give up

#

Is there anyone I can talk to about licensing😒 . Please

night cloak Dec 19, 2019, 12:55 PM

#

Can I connect my discord to pubg

hushed dust Dec 19, 2019, 12:57 PM

#

@night cloak yes you can

night cloak Dec 19, 2019, 12:58 PM

#

@hushed dusthow

hushed dust Dec 19, 2019, 12:59 PM

#

@night cloak you have to connect your clan to pubg

night cloak Dec 19, 2019, 12:59 PM

#

??

#

How

hushed dust Dec 19, 2019, 1:00 PM

#

@night cloak click news & Information and you should see bottom line say follow

#

for exmaple here from fortnite

night cloak Dec 19, 2019, 1:00 PM

#

Pls dm me some screenshots

hushed dust Dec 19, 2019, 1:00 PM

#

📎 unknown.png

#

see the bottom say follow

#

like that

night cloak Dec 19, 2019, 1:00 PM

#

No no

#

In mobile

#

Not in emulator

hushed dust Dec 19, 2019, 1:01 PM

#

that how connect to your clan

#

tat what i did to my clan

night cloak Dec 19, 2019, 1:01 PM

#

@hushed dust aa like we connect fb Google play

#

Like tha

#

That*

hushed dust Dec 19, 2019, 1:02 PM

#

check your dm

green mantle Dec 19, 2019, 1:05 PM

#

I got a bug

#

Can i link the video? I gor stuck inside van

#

Or maybe pic

#

📎 Screenshot_2019-12-19-17-56-08-406_com.tencent.ig.jpg

storm flumeBOT Dec 19, 2019, 1:07 PM

#

Hello, @green mantle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

green mantle Dec 19, 2019, 1:07 PM

#

I did ❤️

#

Thought would help to support game if i say it here as well love pubgm

kindred raven Dec 19, 2019, 1:36 PM

#

How can I qualify for the PMSC?

#

should i qualify for the PMCO Finals ?

night cloak Dec 19, 2019, 1:41 PM

#

Game of glitches @lime juniper

#

Wht should i do if i get a deformed graphics whenever before i jump

#

Its really hard to go on kust ignoring @lime juniper

gusty portal Dec 19, 2019, 1:47 PM

#

Hi friends

storm willow Dec 19, 2019, 1:56 PM

#

@night cloak what device ?

night cloak Dec 19, 2019, 1:57 PM

#

Lets talk with mods

storm willow Dec 19, 2019, 1:58 PM

#

I have that issue occasionally

lime juniper Dec 19, 2019, 2:01 PM

#

A contributor or moderator will answer you.

compact raven Dec 19, 2019, 2:06 PM

#

Pubg send me this msg in game but where is repair option?

📎 Screenshot_20191218_184247.jpg

#

@lime juniper

spring void Dec 19, 2019, 2:07 PM

#

@night cloak deformed graphics when you land?

#

Please dont mention admins or community coordinator for every thing

#

@compact raven on login screen

compact raven Dec 19, 2019, 2:09 PM

#

📎 Screenshot_20191218_184929.jpg

#

@spring void

spring void Dec 19, 2019, 2:11 PM

#

@compact raven yes, that is the repair option

compact raven Dec 19, 2019, 2:11 PM

#

There are so many options which one is correct

spring void Dec 19, 2019, 2:12 PM

#

Depends on your issue, try routine repair, if it doesn't fixes then you should try other options or reinstall @compact raven

compact raven Dec 19, 2019, 2:13 PM

#

Events is not opening in my phone then which one is correct option

spring void Dec 19, 2019, 2:14 PM

#

Try routine repair, if it doesn't fixes then you should try other options or reinstall @compact raven

night cloak Dec 19, 2019, 2:47 PM

#

Please anyone could explain why the game mutes us. It says that I have violated the rules. I think this is about changing internet wifi to Mobil data . But I didnt changed but still i got another punishment too

proper monolith Dec 19, 2019, 2:57 PM

#

How many persons can Spectet on Custom room

onyx cairn Dec 19, 2019, 3:00 PM

#

The maximum is 2. @proper monolith

#

@night cloak
Players may have reported you or the system detected any violations.

night cloak Dec 19, 2019, 3:07 PM

#

@onyx cairn not just me there is lots of person suffering from this error this should be cancelled

#

You can not use in game chat , like enemy targetting or anything else that game privodes us

spring void Dec 19, 2019, 3:07 PM

#

It happens when you misbehave

#

So you need to avoid that

onyx cairn Dec 19, 2019, 3:08 PM

#

It's to prevent players continue inappropriate behaviour in game. Please read ToS in #613267301243944960

night cloak Dec 19, 2019, 3:08 PM

#

@spring void my games are being recorded I can prove my behaviour

#

This is not about that this is about changing internet

spring void Dec 19, 2019, 3:09 PM

#

@night cloak you can prove that to ingame support

#

@night cloak trust us, we know the actual reason

night cloak Dec 19, 2019, 3:10 PM

#

If you change your internet wifi to mobile data in the game you will get this punish

#

Because if it was about misbehave lots of people should get this punishment

#

At least pubg mobile can update this punishment like enabling using in game messages like (enemy targetting) (messages in clan)

spring void Dec 19, 2019, 3:12 PM

#

If you know the reason, and will not accept what we say, why are you here? GWjianWut

night cloak Dec 19, 2019, 3:12 PM

#

Becsuse to learn how this works

#

Thanks for your help

kindred raven Dec 19, 2019, 3:39 PM

#

How can I qualify for the PMSC?
should i qualify for the PMCO Finals ?

onyx cairn Dec 19, 2019, 3:41 PM

#

Registration for PMCO starts in 2020. Watch out for it in #601435356704800778. PMSC is invitation only.
@kindred raven

shrewd halo Dec 19, 2019, 4:11 PM

#

Can't find

kindred raven Dec 19, 2019, 4:28 PM

#

What qualifications are required to obtain an PMSC invitation? @onyx cairn

polar marshBOT Dec 19, 2019, 4:34 PM

#

@severe valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 19, 2019, 4:35 PM

#

Hey Any Pubg mobile Customer Care Support?

polar marshBOT Dec 19, 2019, 4:36 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted cipher Dec 19, 2019, 4:37 PM

#

How to open armory now

#

@onyx cairn

spring void Dec 19, 2019, 4:38 PM

#

It is on the ^ button in lobby

#

@muted cipher

muted cipher Dec 19, 2019, 4:38 PM

#

📎 Screenshot_2019-12-19-22-08-40-579_com.tencent.ig.jpg

#

@spring void

autumn ivy Dec 19, 2019, 4:39 PM

#

Open Inventory @muted cipher

#

And You Will See It Under Change Appearance Etc.

muted cipher Dec 19, 2019, 4:39 PM

#

Lemme see

autumn ivy Dec 19, 2019, 4:40 PM

#

Wait Nvm

muted cipher Dec 19, 2019, 4:40 PM

#

There is loadout

autumn ivy Dec 19, 2019, 4:40 PM

#

You Are Talking About Loadout? For Tdm

muted cipher Dec 19, 2019, 4:40 PM

#

Nope

autumn ivy Dec 19, 2019, 4:40 PM

#

Oh

#

Nvm.

muted cipher Dec 19, 2019, 4:42 PM

#

U know about that @autumn ivy

#

?

#

Or it is removed

#

@spring void

terse crag Dec 19, 2019, 5:01 PM

#

Please someone help me

polar marshBOT Dec 19, 2019, 5:01 PM

#

@terse crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worn sapphire Dec 19, 2019, 5:23 PM

#

Excuse me.😂 😂 can I please be told at least why I am being ignored.😂 😂

grim parrot Dec 19, 2019, 5:39 PM

#

Hello PUBG MOBILE, I won OPPO SMARTPHONE in PMIT Giveaway,But I didn't received yet. They have taken all proofs but they didn't send me SMARTPHONE.

#

Plz help

signal vortex Dec 19, 2019, 5:50 PM

#

@night cloak can u help me?

grim parrot Dec 19, 2019, 5:51 PM

#

@polar marsh hello sir plz help me Hello PUBG MOBILE, I won OPPO SMARTPHONE in PMIT Giveaway,But I didn't received yet. They have taken all proofs but they didn't send me SMARTPHONE.

night cloak Dec 19, 2019, 5:54 PM

#

Please state your issue, @signal vortex.

wide ether Dec 19, 2019, 6:27 PM

#

How can I get free uc

olive dirge Dec 19, 2019, 6:48 PM

#

Chat Bug , wrong text keeps sending when I click "ok" after texting

📎 Screenshot_20191219-214558_PUBG_MOBILE.jpg

red dome Dec 19, 2019, 7:01 PM

#

how i can invite some one to server?

#

@polar marsh

cosmic gazelle Dec 19, 2019, 7:17 PM

#

Again Hacker's Crew Challenge Statue is there in spawn island..hats off

polar marshBOT Dec 19, 2019, 7:21 PM

#

@keen folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

split heart Dec 19, 2019, 7:21 PM

#

Can you help me not use the excessively high volume setting after the new update?

grim parrot Dec 19, 2019, 7:28 PM

#

Hello PUBG MOBILE, I won OPPO SMARTPHONE in PMIT Giveaway,But I didn't received yet. They have taken all proofs but they didn't send me SMARTPHONE.

cosmic gazelle Dec 19, 2019, 7:42 PM

#

This game is so stupid..this is 2nd time I died from the nade,I cook the nade and then cancel it but doesn't get cancelled and then the cancel button is gone and so m I

vale ibex Dec 19, 2019, 8:00 PM

#

Guys

#

I have a very very bad problem

#

@polar marsh

#

I had a gust account

#

That got deleted by a virus

#

How can I restore my account?

#

I worked sooo hard for that account

#

I can even give information about my account

storm flumeBOT Dec 19, 2019, 8:50 PM

#

Please refer to subpoint 3.7 in #faq for further information, @stable steeple. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

slim cargo Dec 19, 2019, 10:45 PM

#

Customer service in game is literally so pointless, it’s a joke

slender roost Dec 19, 2019, 10:51 PM

#

The new update is really bad

vital hill Dec 19, 2019, 11:00 PM

#

Hi, is there a real person here to help or like all the other software answering robots?

polar marshBOT Dec 19, 2019, 11:14 PM

#

@vital hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 19, 2019, 11:15 PM

#

Nos EUA o preço mais caro é 99.99 dólares já aqui no Brasil é quase 400 reais kkkkkk estão de parabéns 👏👏👏

bold siren Dec 19, 2019, 11:29 PM

#

English, @night cloak.

night cloak Dec 19, 2019, 11:30 PM

#

@bold siren Não

#

This game sucks I live in Brazil Tencent people think everyone dies in the US kkkkk the price of UC is absurd here in Brazil kkkkkkk More do what they only want money kkkkk have earned over 1.5 billion and are wanting more

#

In the US the most expensive price is 99.99 dollars already here in Brazil is almost 400 reais kkkkkk are to be congratulated

void pine Dec 19, 2019, 11:37 PM

#

Vehicles look more dark after latest major update in only smooth graphics.

📎 Screenshot_2019-12-20-05-04-17-294_com.tencent.ig.jpg 📎 Screenshot_2019-12-20-05-03-58-696_com.tencent.ig.jpg

modest elk Dec 19, 2019, 11:38 PM

#

Any update for the resolution issue?

iron ridge Dec 19, 2019, 11:43 PM

#

📎 Screenshot_20191219-174220_PUBG_MOBILE.jpg

cosmic gazelle Dec 19, 2019, 11:44 PM

#

How to get snow thene

📎 JPEG_20191220_051359.jpg

#

Theme

meager nova Dec 20, 2019, 1:28 AM

#

I need help

#

Very very badly

#

Recently my Facebook account has been disabled, the same account linked to my Pubgm account which I have spent LOTS... LOTS of money on, I literally have to way to log back into it if anyone can help me please please please tag me

storm flumeBOT Dec 20, 2019, 1:34 AM

#

Please refer to subpoint 2.8 in #faq for further information, @meager nova. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

woven drift Dec 20, 2019, 1:50 AM

#

help

merry sandal Dec 20, 2019, 2:34 AM

#

We're not sure if that is intentional, @void pine. Could you please get it confirmed through the Customer Support in-game?

royal sage Dec 20, 2019, 3:22 AM

#

This popped up on my screen mid game and now i can’t log in to my pubgm account

📎 image0.png

merry sandal Dec 20, 2019, 3:30 AM

#

This should help, @royal sage:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

wild bronze Dec 20, 2019, 3:32 AM

#

Hi fellas, is it possible to unequip tactical grenade in loadout (for deathmatch)? I never use it and it’s annoying to always have to switch to get explosive one

stark oriole Dec 20, 2019, 3:49 AM

#

Can y'all explain why we don't have new premium crates? The dates said till 19-12.

#

It's the 20th today, and there's supposed to be new crates.

#

@merry sandal apologies for the ping, but it's been almost 10 mins and neither of the online mods have replied.

lilac shuttle Dec 20, 2019, 4:12 AM

#

@stark oriole i also came here to ask this.. Why premium crate is not refreshed yet?

stark oriole Dec 20, 2019, 4:15 AM

#

3 words : they messed up. pubgm_yeheboi

lilac shuttle Dec 20, 2019, 4:18 AM

#

@stark oriole Yes Bro.....as per previous crates... The premium crates gets refreshed on the date they mentioned... If 19 Dec is the last date then on 19 dec- 00:00:00 the crates gets refreshed but now its 2nd day today and the crates hasn't refreshed yet!!

marsh gyro Dec 20, 2019, 4:18 AM

#

Yes where is the new premium create??

obtuse lodge Dec 20, 2019, 4:29 AM

#

This game really sucks

#

In-game Customer service is a joke

#

As this place too

vital sluice Dec 20, 2019, 4:32 AM

#

The timer you saw in the circle area was for the guaranteed item legendary (10/10) which expired yesterday. The new premium crates will be available according to the timer in the box @marsh gyro

📎 IMG_20191220_100109.jpg

#

This will help you both understand as well, @stark oriole and @lilac shuttle ↑

lilac shuttle Dec 20, 2019, 4:35 AM

#

@vital sluice So you mean the premium crates will be refreshed tomorrow???... Is it ??

vital sluice Dec 20, 2019, 4:35 AM

#

Yes. According to the timer in the box.

modest elk Dec 20, 2019, 4:37 AM

#

@obtuse lodge i agree . i couldnt complaint my ping issue.

obtuse lodge Dec 20, 2019, 4:40 AM

#

Yea many ppl are getting ignored.

modest elk Dec 20, 2019, 4:41 AM

#

🥺 😭

#

In srilanka Ping issue

📎 Screenshot_6.png

night cloak Dec 20, 2019, 4:49 AM

#

@polar marsh i didnt get the Legendry item when i use all of my Premium coupons on Premium crates

#

Plz Help

vital sluice Dec 20, 2019, 4:49 AM

#

The legendary counter reset yesterday itself, @night cloak. Check the screenshot and my message above.

night cloak Dec 20, 2019, 4:50 AM

#

i knw it was 10\

#

10

vital sluice Dec 20, 2019, 4:51 AM

#

The 10/10 timer isn't available today. You could have got it only yesterday.

night cloak Dec 20, 2019, 4:51 AM

#

yea it was yesterday

#

i tried to tell yesterday but i was muted

obtuse lodge Dec 20, 2019, 4:52 AM

#

@modest elk yup ping problems and dsync so much after update

night cloak Dec 20, 2019, 4:52 AM

#

yup

vital sluice Dec 20, 2019, 4:52 AM

#

Only the 10th item will be legendary, @night cloak. If you still didn't get one, feel free to contact customer support in-game with evidence.

night cloak Dec 20, 2019, 4:53 AM

#

yea i knw i dint get it though

#

how am i gonna show evidence

#

it was yesterday

modest elk Dec 20, 2019, 4:53 AM

#

Cheater yamraj statue is crew challenge what the Hell is this pubgm_no

📎 Screenshot_7.png

night cloak Dec 20, 2019, 4:54 AM

#

Pubg mobile is gettin worse

#

.

#

.

#

.

#

.

modest elk Dec 20, 2019, 4:56 AM

#

yeaaaa worse

lilac shuttle Dec 20, 2019, 4:57 AM

#

@vital sluice is this new thing that the crates are not getting refreshed after the last date that mentioned ingame??.... And it is showing time limited crate-1 day... In previous crates there was nothing like this. The crates gets refreshed on the mentioned date.... I'm just asking if this is new t&c???

night cloak Dec 20, 2019, 4:58 AM

#

Crate problems plz help pubg

#

How to turn off slide since it said in the patch notes?

#

On tdm

lilac shuttle Dec 20, 2019, 5:01 AM

#

@night cloak settings- basic

polar marshBOT Dec 20, 2019, 5:11 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vital sluice Dec 20, 2019, 5:15 AM

#

Yeah this seems to be something new, @lilac shuttle. Previously both timer ended together.

normal fulcrum Dec 20, 2019, 5:20 AM

#

@night cloak The report you sent in #old. Do you mean that right after you land, you take a fall and get killed?

sick shale Dec 20, 2019, 5:22 AM

#

Will they add the infection mode back?

normal fulcrum Dec 20, 2019, 5:23 AM

#

No official news yet @sick shale

polar marshBOT Dec 20, 2019, 5:30 AM

#

@cobalt vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Dec 20, 2019, 6:08 AM

#

Any solution for Rp mission 10 kills in bolt action classic mode ?

obtuse lodge Dec 20, 2019, 6:10 AM

#

@modest elk lol my ping msg there

stark oriole Dec 20, 2019, 6:16 AM

#

@storm willow get a bolt action sniper, and get 10 kills in classic.

#

Or is there some bug with it?

storm willow Dec 20, 2019, 6:16 AM

#

mine is 1/10 I Donno how i got that 1/10

stark oriole Dec 20, 2019, 6:16 AM

#

You might have killed someone in classic with an awm, m24, or a kar98.

storm willow Dec 20, 2019, 6:17 AM

#

AWm negative doesn’t count I checked

stark oriole Dec 20, 2019, 6:17 AM

#

Awm is a bolt action sniper, it should count.

storm willow Dec 20, 2019, 6:17 AM

#

That’s the bug

stark oriole Dec 20, 2019, 6:17 AM

#

Also you have to do them all in the same mode, squad, duo, solo etc.

storm flumeBOT Dec 20, 2019, 6:18 AM

#

Hello, @storm willow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

storm willow Dec 20, 2019, 6:18 AM

#

Isn’t that already reported? I ll check

night cloak Dec 20, 2019, 6:29 AM

#

I cant press the button in controls because the button is under the settings layout

#

i cant move my box button

austere merlin Dec 20, 2019, 6:36 AM

#

Will I get banned for using GFX tools

Especially panda game booster?

storm flumeBOT Dec 20, 2019, 6:37 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @austere merlin.

austere merlin Dec 20, 2019, 6:37 AM

#

@grizzled lark even if it's from playstore?

grizzled lark Dec 20, 2019, 6:37 AM

#

Yes, @austere merlin.

austere merlin Dec 20, 2019, 6:38 AM

#

Ohk
Coz the one they recommend is useless and the one I tried is just like playing on I phone on my potato phone

prisma oasis Dec 20, 2019, 7:23 AM

#

The 1st rp challange is GLITCHED i have done it many times still it is not getting completed

📎 Screenshot_20191220-123235.png

tough blaze Dec 20, 2019, 7:57 AM

#

@lime juniper please fix the sound

📎 20191212_063133.jpg

dreamy cipher Dec 20, 2019, 8:23 AM

#

Previously, players from GDPR affected countries were able to delete their account. What has happened to it now?

vale hare Dec 20, 2019, 8:23 AM

#

In every game we 're facing hackers it too annoying

modest elk Dec 20, 2019, 8:23 AM

#

Can we get update for resolution and HDR issues

gritty glade Dec 20, 2019, 8:27 AM

#

I am so happy today.
I have 3 classic Crate coupon.

In 1st Attempt i am getting Turkey bagpack

In 2nd Attempt i am getting Brilliance M416 - skin

In 3rd Attempt I Am Getting Slaughter Set..

😂 Thanks PUBG.

hard hearth Dec 20, 2019, 8:28 AM

#

Wow

viral flax Dec 20, 2019, 8:28 AM

#

Hey so im an indian and im getting bangladeshi and nepelese lobbies any solution for it ?

hard hearth Dec 20, 2019, 8:30 AM

#

Change voice 1st to hindi 2nd to English that will do

storm flumeBOT Dec 20, 2019, 8:30 AM

#

Hello, @vale hare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @modest elk.

spring void Dec 20, 2019, 8:30 AM

#

@gritty glade good for you

daring spindle Dec 20, 2019, 8:30 AM

#

Oh wow

#

Nice luck

storm flumeBOT Dec 20, 2019, 8:31 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

woeful thorn Dec 20, 2019, 8:32 AM

#

Cant downloas pubg update

#

Its goes over 100%

gritty glade Dec 20, 2019, 8:34 AM

#

Please fix this issue.

Also Fix Other emotes like Season - 5 RP Reward emotes.

They also have not sound.
There is a bug in all sound emotes.
@lime juniper

📎 20191212_063133-2.jpg

daring spindle Dec 20, 2019, 8:34 AM

#

Lmao @woeful thorn

#

It’s a glitch in play store where it shows less download space @woeful thorn

wintry storm Dec 20, 2019, 8:57 AM

#

Any updates about next beta ????🤔🤔🤔

left nebula Dec 20, 2019, 8:59 AM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

#

Can u help me

#

Hey

polar marshBOT Dec 20, 2019, 9:06 AM

#

@hybrid flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left nebula Dec 20, 2019, 9:09 AM

#

@PUBG MOBILE help me plez

hot plank Dec 20, 2019, 9:38 AM

#

I was landing in this one game,then the game kept bouncing me around till I died

polar marshBOT Dec 20, 2019, 9:39 AM

#

@left nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Dec 20, 2019, 9:40 AM

#

Hello, @hot plank!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak Dec 20, 2019, 10:09 AM

#

Hello whats up with the voice in pubg like i just can't hear my friends neither they and i restarted the game 6 times

normal fulcrum Dec 20, 2019, 10:10 AM

#

That's a known bug. Restarting the game while in a match won't fix it. It will be fixed once current match is finished

night cloak Dec 20, 2019, 10:11 AM

#

Also before the match started i couldnt talk to them or hear them

#

I restarted the game after the match finished and i checked the sound in the game plus restarted my phone

normal fulcrum Dec 20, 2019, 10:15 AM

#

Is your headphones working fine?

magic hound Dec 20, 2019, 10:15 AM

#

hi

normal fulcrum Dec 20, 2019, 10:17 AM

#

Yes @magic hound. How can I help you?

magic hound Dec 20, 2019, 10:18 AM

#

i am looking for better team in pubg mobile

normal fulcrum Dec 20, 2019, 10:19 AM

#

@magic hound #clans #activities

gusty grail Dec 20, 2019, 10:21 AM

#

Suggestion: Hide the backpack totems when wearing ghille suit. Currently the backpack is hidden, but not the totem, which hangs awkwardly on the back.

night cloak Dec 20, 2019, 10:22 AM

#

Yup my headphones are fine

normal fulcrum Dec 20, 2019, 10:25 AM

#

Have you done a mic and sound test on your current headphone @night cloak? Or have you tried changing your headphones?

#

@gusty grail I'll surely forward it

night cloak Dec 20, 2019, 10:26 AM

#

I called my friend whos in the game while wearing them and they worked

normal fulcrum Dec 20, 2019, 10:27 AM

#

Is there any other app (in background) which is using sound?

night cloak Dec 20, 2019, 10:28 AM

#

No

normal fulcrum Dec 20, 2019, 10:29 AM

#

Have you tried increasing mic and speaker volume in voice section?

night cloak Dec 20, 2019, 10:29 AM

#

Yes

normal fulcrum Dec 20, 2019, 10:30 AM

#

Have you tried client repair or reinstalling the game?

night cloak Dec 20, 2019, 10:31 AM

#

No i tried to report it but i think reinstalling the game gonna take time

normal fulcrum Dec 20, 2019, 10:31 AM

#

1st try client repair. Select routine repair (1st option)

night cloak Dec 20, 2019, 10:31 AM

#

Ok

normal fulcrum Dec 20, 2019, 10:31 AM

#

If that doesn't fix, than try reinstalling the game

night cloak Dec 20, 2019, 10:31 AM

#

Thank you

dreamy cipher Dec 20, 2019, 10:39 AM

#

Previously, players from GDPR affected countries were able to delete their account. What has happened to it now?

night cloak Dec 20, 2019, 10:42 AM

#

@dreamy cipher It's still the same, what issue are you facing?

#

@normal fulcrum client repair didn't work

#

Imaa cry

normal fulcrum Dec 20, 2019, 10:45 AM

#

@night cloak Crying won't solve the issue my friend. Can you try reinstalling the game?

dreamy cipher Dec 20, 2019, 10:45 AM

#

@night cloak I am not able to see the delete option like before

night cloak Dec 20, 2019, 10:45 AM

#

Hehe thats what i meant

#

@normal fulcrum thank you

#

@dreamy cipher Can you share a screenshot?

dreamy cipher Dec 20, 2019, 11:27 AM

#

@night cloak there used to be a delete button over here.

📎 image0.png

night cloak Dec 20, 2019, 11:28 AM

#

some how i am facing a glitch everytime i die i get stuck in spectator mode

#

I have a ping of 20

#

hi! i am facing ping issue on asia server a lot, asia ping-228, and middle east ping-45

#

@dreamy cipher It seems you are no longer in GDPR affected area. Can you share another screenshot after swiping all the way down on the same page?

#

@night cloak could u please help me with my issue its annoying been now for months

#

since the plan glitch

boreal venture Dec 20, 2019, 11:32 AM

#

Help me the Asia server is very laggy

night cloak Dec 20, 2019, 11:32 AM

#

Why did I spend 8,000 uc and didn’t get a single mythic or anything decent from the crates is there a problem with the crate system

#

@dreamy cipher Share another screenshot of the "others" tab as well.

sharp egret Dec 20, 2019, 11:32 AM

#

@night cloak

night cloak Dec 20, 2019, 11:32 AM

#

@night cloak What seems to be the issue?

#

@sharp egret Aloha! How can I help you?

sharp egret Dec 20, 2019, 11:33 AM

#

📎 Untitled.jpg

night cloak Dec 20, 2019, 11:33 AM

#

some how i am facing a glitch everytime i die i get stuck in spectator mode
I have a ping of 20 @night cloak

polar marshBOT Dec 20, 2019, 11:33 AM

#

@sharp egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 20, 2019, 11:33 AM

#

its going on for months

#

@sharp rampart please solve may ping (ms) problem

dreamy cipher Dec 20, 2019, 11:33 AM

#

📎 image0.png 📎 image1.png

night cloak Dec 20, 2019, 11:33 AM

#

@night cloak Can you take a screenshot and share in #old. Looks like a bug.

boreal venture Dec 20, 2019, 11:34 AM

#

@night cloak sometimes when I land I lag what is happening?

night cloak Dec 20, 2019, 11:35 AM

#

@dreamy cipher It seems you manually changed the country name to France.

#

@boreal venture How much ping you are getting? And are you facing the lag in solo as well?

dreamy cipher Dec 20, 2019, 11:37 AM

#

@night cloak yes, I did. Is that the cause?

night cloak Dec 20, 2019, 11:37 AM

#

@sharp rampart u have not replied to my Asia Ms-220-250, middle east server-45 ms

#

@dreamy cipher Yeah.

boreal venture Dec 20, 2019, 11:37 AM

#

@night cloak I get 224 and in solo yes it's lag to

#

I get 224 ping in squads but not very often in solos

night cloak Dec 20, 2019, 11:38 AM

#

@boreal venture 224 is actually very high. Can you try again in solo and report here?

boreal venture Dec 20, 2019, 11:38 AM

#

Ok

dreamy cipher Dec 20, 2019, 11:39 AM

#

@night cloak There is no listing about GDRP in FAQs in customer care menu, as it used to be before?

night cloak Dec 20, 2019, 11:39 AM

#

@night cloak i have uploaded a video there please inform the ones in charge because this is really annoying its not only for me many people are facing the same problem and i have googled and no one has helped them

boreal venture Dec 20, 2019, 11:39 AM

#

@night cloak I get 224 in squads not in solos

night cloak Dec 20, 2019, 11:40 AM

#

@dreamy cipher I cannot help you with that anymore, sorry. You are welcome to contact customer support in game.

#

@night cloak Thank you for reporting.

boreal venture Dec 20, 2019, 11:41 AM

#

Last ping experienced was in erangel about 250-330 the wifi went off even though our WiFi was on

night cloak Dec 20, 2019, 11:41 AM

#

@boreal venture I mean, test a solo game and see if you still face the issue. There are several reason that can cause these type of problems. We can get to the chase if we find your solo information.

boreal venture Dec 20, 2019, 11:42 AM

#

@night cloak ok

vapid sage Dec 20, 2019, 11:42 AM

#

Hello

#

Can anyone tell me

#

If i use gamepad will i get ban

#

?

boreal venture Dec 20, 2019, 11:42 AM

#

@night cloak any map?

night cloak Dec 20, 2019, 11:43 AM

#

@boreal venture Any.

boreal venture Dec 20, 2019, 11:43 AM

#

@night cloak ok thanks

night cloak Dec 20, 2019, 11:44 AM

#

@vapid sage You won't get banned for using controller. But you will get ban if you use an app for the controller to map the keys.

vapid sage Dec 20, 2019, 11:44 AM

#

@night cloak so what i do now?

night cloak Dec 20, 2019, 11:44 AM

#

And controller is not supported in the game atm.

#

Play using touch.

vapid sage Dec 20, 2019, 11:45 AM

#

😞

earnest steeple Dec 20, 2019, 11:46 AM

#

📎 Screenshot_2019-12-19-17-12-57-628_com.tencent.ig.png 📎 Screenshot_2019-12-19-17-12-54-580_com.tencent.ig.png

#

Bug spawn in TDM

night cloak Dec 20, 2019, 11:46 AM

#

@earnest steeple use #old.

earnest steeple Dec 20, 2019, 11:46 AM

#

Cooldown

#

I need fast feedback

night cloak Dec 20, 2019, 11:48 AM

#

You can edit your existing messages.

slow elm Dec 20, 2019, 11:54 AM

#

I have a question

night cloak Dec 20, 2019, 11:54 AM

#

Yes?

solar magnet Dec 20, 2019, 11:55 AM

#

Hello my friends account got automatically transferred to the Vietnamese version

spring void Dec 20, 2019, 11:56 AM

#

That doesn't happen automatically

solar magnet Dec 20, 2019, 11:56 AM

#

It happened brother he as usually started the game

#

And it showed the pop up

#

Happened with two of my friends

spring void Dec 20, 2019, 11:57 AM

#

@solar magnet he must have logged into VN version, it isn't possible any other way. Or their accounts were hacked and logged into VN version

solar magnet Dec 20, 2019, 11:58 AM

#

I don't know they both said neither they gave anyone any info nor did they download the vn version and also not used any vpn

#

Is there any solution to bring back it to global

spring void Dec 20, 2019, 11:58 AM

#

No

solar magnet Dec 20, 2019, 12:01 PM

#

What a game

boreal venture Dec 20, 2019, 12:03 PM

#

@night cloak the reported ping is 150-200 in solo

night cloak Dec 20, 2019, 12:04 PM

#

@boreal venture I mean, did you face the same problem?

boreal venture Dec 20, 2019, 12:04 PM

#

No

#

@night cloak I didn't face the same problem

night cloak Dec 20, 2019, 12:10 PM

#

@boreal venture So, a 2nd test. Can you play squad with the same team? But this time monitor two different play style. One: try to follow your teammate and land with them, two: don't follow/invite at all - just simply land where they are landing. And then tell me which one gave you the lag. Mention me here if you need some time to complete it.

boreal venture Dec 20, 2019, 12:12 PM

#

@night cloak ok

gilded tiger Dec 20, 2019, 12:38 PM

#

Support pls help me

night cloak Dec 20, 2019, 12:39 PM

#

@gilded tiger Aloha! How can I help you?

gilded tiger Dec 20, 2019, 12:39 PM

#

if i login in pubg

#

unable connect to server
please check your connection

night cloak Dec 20, 2019, 12:40 PM

#

@gilded tiger Your Region? And are you using mobile data?

gilded tiger Dec 20, 2019, 12:40 PM

#

like this

#

📎 unknown.png

#

@night cloak im on emulator

storm flumeBOT Dec 20, 2019, 12:41 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @gilded tiger.

night cloak Dec 20, 2019, 12:41 PM

#

@night cloak can any one help me regarding Ms issues

#

@night cloak I cannot help.

#

@night cloak who will

#

@night cloak Your ISP.

#

@night cloak My ISP MS shows 28 Ms

#

@night cloak 28ms is when it is connected to a very close server. Try connecting to a heavy server.

#

@sharp rampart please guide where to check

#

@night cloak Can you try playing on mobile data?

#

@night cloak i did it is the same

#

@night cloak i am connecting via LAN also, but it is the same

#

Your region?

#

ASIA

#

@night cloak Can you share two screenshots of training mode? One with mobile data, and another with WiFi.

#

@sharp rampart will send it but not now as device is not in my hand

#

Take your time.

gilded tiger Dec 20, 2019, 12:47 PM

#

@night cloak

#

can dm me?

night cloak Dec 20, 2019, 12:48 PM

#

@gilded tiger Cannot help you on Emulator. Please ask in Emulator support,

storm flumeBOT Dec 20, 2019, 12:48 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, .

gilded tiger Dec 20, 2019, 12:48 PM

#

oh

#

ok

tired fractal Dec 20, 2019, 1:08 PM

#

@night cloak its brand new oneplus 7t pro

normal fulcrum Dec 20, 2019, 1:27 PM

#

@night cloak 28ms is high for speed test. During speed test, ping should be 10ms or lower

#

I get 2ms in speed test and 20ms to 40ms in game

opal arch Dec 20, 2019, 1:29 PM

#

Ha3 i get 999ms

normal fulcrum Dec 20, 2019, 1:30 PM

#

Contact your ISP and ask them to fix your internet @opal arch

night cloak Dec 20, 2019, 1:41 PM

#

I wannna change my social account linked with pubg account

#

How to change it?

#

pubgmt_2

storm flumeBOT Dec 20, 2019, 1:43 PM

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

dynoSuccess Mohan12345#4987 was muted | spam

hazy phoenix Dec 20, 2019, 1:56 PM

#

Guys my game keeps crashing why?

#

It is kicking me

earnest steeple Dec 20, 2019, 2:04 PM

#

📎 Screenshot_2019-12-20-22-03-59-562_com.tencent.ig.png

#

Bro chewtear enemy

#

Naif

#

Chiter

storm flumeBOT Dec 20, 2019, 2:06 PM

#

Hello, @earnest steeple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

bold siren Dec 20, 2019, 2:06 PM

#

Tried repairing your client on the login screen, @hazy phoenix?

hazy phoenix Dec 20, 2019, 2:06 PM

#

@bold sireni will try thanks

earnest steeple Dec 20, 2019, 2:07 PM

#

Im email tencent

slender roost Dec 20, 2019, 2:09 PM

#

Why the parachute spin u jump ?

earnest steeple Dec 20, 2019, 2:10 PM

#

Bro why my team so weak

#

Im crown but my team platinum or diamond

normal fulcrum Dec 20, 2019, 2:10 PM

#

We cannot help with that. You can use #activities if you want new players to play with @earnest steeple

earnest steeple Dec 20, 2019, 2:11 PM

#

I need shroud

normal fulcrum Dec 20, 2019, 2:11 PM

#

@slender roost Already reported in #555492558428700682. You can vote up if you're facing same issue

#

@earnest steeple Please move to #chat if you don't require any support

dim hollow Dec 20, 2019, 2:24 PM

#

Where are the files stored if i download the game from website

slender roost Dec 20, 2019, 2:30 PM

#

@normal fulcrum the game also basically becoming call of duty u getting shot with suppress gun, the enemies is next building can't find where the gun shot come from n not in the map either

normal fulcrum Dec 20, 2019, 2:33 PM

#

@slender roost Provide the feedback and bugs in #old

swift plover Dec 20, 2019, 2:42 PM

#

hey guys how can I communicate with admin please

normal fulcrum Dec 20, 2019, 2:44 PM

#

@swift plover May I know what's the issue?

night cloak Dec 20, 2019, 2:55 PM

#

Is the 1080p problem still present?

storm flumeBOT Dec 20, 2019, 2:55 PM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

night cloak Dec 20, 2019, 2:59 PM

#

I did

wide root Dec 20, 2019, 3:01 PM

#

i suggest that pubgm to stop the guest account from the game cheaters used this account to cheating and test their hacks
please stop cheating by removing guest account

polar marshBOT Dec 20, 2019, 3:03 PM

#

@swift plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

earnest steeple Dec 20, 2019, 3:05 PM

#

Bro tell me how to make my Screen resolution like ipad

spring void Dec 20, 2019, 3:08 PM

#

@wide root devs cant do that, guest accounts are needed ingame

prisma oasis Dec 20, 2019, 3:12 PM

#

Some royal pass mission are GLITCHED sir it is not getting completed @vital sluice 😰

wide root Dec 20, 2019, 3:14 PM

#

@spring void i understand but the cheaters are soo many and they may broke the game and result no one will play it again. many of my friends leave pubg mobile and play another game because of cheaters.

spring void Dec 20, 2019, 3:15 PM

#

They will get banned slowly, just wait

wide root Dec 20, 2019, 3:16 PM

#

so please make a way to stop the cheaters because it's very annoying thing. thanks for your kind reply@spring void

dim hollow Dec 20, 2019, 3:18 PM

#

@spring void where the files saved .i download the game from website

spring void Dec 20, 2019, 3:18 PM

#

Can you explain which files?

dim hollow Dec 20, 2019, 3:19 PM

#

The content 1gb that i downloaded ingame

earnest steeple Dec 20, 2019, 3:20 PM

#

Maps

dim hollow Dec 20, 2019, 3:20 PM

#

Not

earnest steeple Dec 20, 2019, 3:20 PM

#

Update 3mb

spring void Dec 20, 2019, 3:20 PM

#

Obb file?

dim hollow Dec 20, 2019, 3:20 PM

#

Yep

#

Like hat

earnest steeple Dec 20, 2019, 3:20 PM

#

1.72

spring void Dec 20, 2019, 3:20 PM

#

com.tencen.games.ig

earnest steeple Dec 20, 2019, 3:21 PM

#

Lol u cant download obb ingame

spring void Dec 20, 2019, 3:21 PM

#

In android>Obb

earnest steeple Dec 20, 2019, 3:21 PM

#

Com.tencent.ig

dim hollow Dec 20, 2019, 3:21 PM

#

Those are just 1to 5 mb

#

I want to say i download ed the game from website at 600mb .
After that their is a ingame download of 1gb .where are thesefiles

blazing saddle Dec 20, 2019, 3:29 PM

#

@dim hollow Do you want the obb files?

#

Also, what device are you using(Android/iOS/emu)?

dim hollow Dec 20, 2019, 3:30 PM

#

Just i want the file that i can use again of i install the game.

Android

blazing saddle Dec 20, 2019, 3:31 PM

#

If you are reinstalling the game, backup these folders:

Internal Storage/Android/data/com.tencent.ig
Internal Storage/Android/obb/com.tencent.ig

dim hollow Dec 20, 2019, 3:32 PM

#

Those only contain data 1to 5mb

#

And not even a file in obb

blazing saddle Dec 20, 2019, 3:33 PM

#

Does it not show this file?

📎 Screenshot_20191220-210256__01.jpg

dim hollow Dec 20, 2019, 3:33 PM

#

Nop

#

Because i have not download from playstore

blazing saddle Dec 20, 2019, 3:33 PM

#

Then how is your game even working?

dim hollow Dec 20, 2019, 3:33 PM

#

Idk

blazing saddle Dec 20, 2019, 3:34 PM

#

Hmm, let me check

dim hollow Dec 20, 2019, 3:34 PM

#

📎 Screenshot_2019-12-20-21-04-05-846_com.android.fileexplorer.png

blazing saddle Dec 20, 2019, 3:34 PM

#

What about in the data folder?

dim hollow Dec 20, 2019, 3:37 PM

#

Means

blazing saddle Dec 20, 2019, 3:37 PM

#

check
Android/data/com.tencent.ig

dim hollow Dec 20, 2019, 3:37 PM

#

Oh that

blazing saddle Dec 20, 2019, 3:37 PM

#

And tell me the size of the folder

dim hollow Dec 20, 2019, 3:38 PM

#

Thats 1.47

#

Gb

blazing saddle Dec 20, 2019, 3:39 PM

#

It is normally of this size if you have downloaded all ingame maps and resource files. All this is excluding the obb file which makes the game around 5-6 GB

📎 Screenshot_20191220-210813__01.jpg

dim hollow Dec 20, 2019, 3:39 PM

#

I have not downloaded all

#

One 800mb,200mb and all maps are pending

blazing saddle Dec 20, 2019, 3:40 PM

#

So I guess the obb file is included in the data folder

dim hollow Dec 20, 2019, 3:44 PM

#

Ah i want sure

#

Ah a question is it safe to change icon and name of pubg

merry sandal Dec 20, 2019, 3:47 PM

#

Through the launcher? That'd be no problem at all.

dim hollow Dec 20, 2019, 3:47 PM

#

Through the aok editor

#

Apk

meager scarab Dec 20, 2019, 3:53 PM

#

Translate this for me anyone plzz!

📎 Screenshot_2019-12-20-21-21-22-608_com.tencent.ig.jpg

spring void Dec 20, 2019, 3:54 PM

#

Google :/

#

@meager scarab google auto detects

spring hare Dec 20, 2019, 4:01 PM

#

Can anyone help me pls

#

@blazing saddle this appears when I try to buy Prime Subscription :/

📎 Screenshot_20191220-155741_PUBG_MOBILE.jpg

meager scarab Dec 20, 2019, 4:03 PM

#

@spring void it says to connect my account to Facebook, but my account is both linked with FB and Google Play games. So i got this unknown laguage message fo nothing.

polar marshBOT Dec 20, 2019, 4:04 PM

#

@lyric badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Dec 20, 2019, 4:04 PM

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You can contact the customer service via the game settings, @spring hare. Refer to subpoint 5.3 in #faq for further instructions.

spring void Dec 20, 2019, 4:04 PM

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@meager scarab can you screenshot the translation for me?

cerulean zinc Dec 20, 2019, 4:05 PM

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Google it @spring void

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pubgm_hidethepain

dim hollow Dec 20, 2019, 4:10 PM

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😂

meager scarab Dec 20, 2019, 4:11 PM

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@spring void

📎 Screenshot_2019-12-20-21-37-06-431_com.google.android.apps.translate.jpg 📎 Screenshot_2019-12-20-21-36-57-858_com.google.android.apps.translate.jpg

tawny shuttle Dec 20, 2019, 4:14 PM

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📎 Screenshot_2019-12-20-08-56-43-63_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2019-12-20-08-56-59-49_dac7cc7571c39b392df64923967cf7da.png 📎 Screenshot_2019-12-20-08-56-55-11_dac7cc7571c39b392df64923967cf7da.png

#

Just met this hacker today. He was helping the other guys to get kills in order to push his rank

#

He is Invincible

edgy glen Dec 20, 2019, 4:16 PM

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@somber solstice When i open my game it shows allow internal storage permission. I allowed and tried to reinstall but cant fix it . Please healp me as soon as,possible.

storm flumeBOT Dec 20, 2019, 4:18 PM

#

Hello, @tawny shuttle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

muted basalt Dec 20, 2019, 4:23 PM

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hi

#

maro mujhe maro

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sala nade ka awaaz hi nhi aata hai

wicked tinsel Dec 20, 2019, 4:25 PM

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I got a problem
I got an fps drop when opening the scope ?

dim hollow Dec 20, 2019, 4:25 PM

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HexBan HexBan @muted basalt

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HexBan

wicked tinsel Dec 20, 2019, 4:25 PM

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It lags when ever i open the scope !

muted basalt Dec 20, 2019, 4:26 PM

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o bhaiii ik dum se vaqat hi badal diya inhone sama badal diya jazbaat badal diye o bhai
maro maro mujhe maro

autumn ivy Dec 20, 2019, 4:39 PM

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@muted basalt English Only Please.

#

Repair Your Client.
@wicked tinsel

night cloak Dec 20, 2019, 4:40 PM

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Move to general chat smfh @dim hollow @muted basalt

autumn ivy Dec 20, 2019, 4:41 PM

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@tawny shuttle There Is A Link Given In #faq SubPoint 5.1 Please Report The Hacker Using That Link.

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@edgy glen Repair Your Client.

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Or Try Reinstalling Again.

trail fossil Dec 20, 2019, 4:53 PM

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I have lost my 200 uc

onyx cairn Dec 20, 2019, 4:53 PM

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India Bonus Challenge? @trail fossil

trail fossil Dec 20, 2019, 4:54 PM

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@onyx cairn??

onyx cairn Dec 20, 2019, 4:54 PM

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Can you explain how you lost 200 UC?

trail fossil Dec 20, 2019, 4:55 PM

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Idk just pubg cut uc from my account

onyx cairn Dec 20, 2019, 4:55 PM

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How did you receive the UC?

trail fossil Dec 20, 2019, 4:56 PM

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I have buyed elite royal pass

onyx cairn Dec 20, 2019, 4:56 PM

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Have you bought any other things, like EZ missions in RP?

trail fossil Dec 20, 2019, 4:57 PM

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Naa na i have elite pass since last 4 seasons

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So excited missions are free for me

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Ez missions

lean ingot Dec 20, 2019, 4:58 PM

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Streak of mythic😭😭

📎 Screenshot_20191220-222600_PUBG_MOBILE.jpg

trail fossil Dec 20, 2019, 4:58 PM

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@onyx cairn do you play pubg

onyx cairn Dec 20, 2019, 4:59 PM

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Ok, that's not good. Please contact the customer service in game. Unfortunately we can't take any action about deducted UC here. They can help you with any transactions. And yes, I play PUBG, but that's off topic. We can have a conversation about it in #pubg-mobile

trail fossil Dec 20, 2019, 5:00 PM

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Ok

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But the customer service is not responding

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It's not giving a solution

onyx cairn Dec 20, 2019, 5:01 PM

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State your issue as good as you can. They will answer but it may take a bit time.

trail fossil Dec 20, 2019, 5:01 PM

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And I don't have enough money to buy uc again

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@onyx cairn can u help me

onyx cairn Dec 20, 2019, 5:02 PM

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I'd like to, but I can't 😕

trail fossil Dec 20, 2019, 5:06 PM

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Thanks bro for listening to me 🤗

onyx cairn Dec 20, 2019, 5:08 PM

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You're welcome. Feel free to contact us here if you have any other issues or questions. @trail fossil

barren shard Dec 20, 2019, 5:09 PM

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Hello ,
Is it real that PubgM and Tencent will sign a contract with anti-cheat company to get rid of hackers???

onyx cairn Dec 20, 2019, 5:10 PM

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You will read all related informations about that in #news. Project: Ban Pan is the key to your question.

iron basin Dec 20, 2019, 5:15 PM

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Guys i have discovered a new bug,while sprinting in one direction when i try to move left or right my player just walks and doesn't sprint

barren shard Dec 20, 2019, 5:15 PM

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But the top players in Europe server are cheaters and yet there is no punishment implemented against them😑💔

onyx cairn Dec 20, 2019, 5:17 PM

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@iron basin it would be awesome having it in #old.

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@barren shard
Yes, please report them in game! 🙏

iron basin Dec 20, 2019, 5:18 PM

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Timeout😢

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This update ruined the game

onyx cairn Dec 20, 2019, 5:19 PM

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Please wait patiently for cooldown. And add some evidences like a video or else.

lunar vine Dec 20, 2019, 5:31 PM

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Can anyone help

#

We are facing constant match making issues

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We are from india and instead of getting low ping indian lobby we get high ping indonesian lobby

cosmic gazelle Dec 20, 2019, 5:51 PM

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Update came and gone and the nade glitch is still there like wth this is the 3rd time when I died from the nade, it doesn't show the Cancel option and it even gets invisible and they it blasts on me.
Pubg said nade gltich has been fixed, like seriously?ruining my whole game

storm willow Dec 20, 2019, 5:57 PM

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@lunar vine if playing on wifi try switching to mobile data

spring void Dec 20, 2019, 5:59 PM

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@cosmic gazelle it has been fixed for most, please report if you are still facing it

cosmic gazelle Dec 20, 2019, 6:04 PM

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Its like this..I've reported it and its not fixed

📎 Screenshot_20191220-232247_Discord.jpg

autumn ivy Dec 20, 2019, 6:05 PM

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@cosmic gazelle Its Hard To Fix A Bug Please Be Patient.

dusky isle Dec 20, 2019, 6:08 PM

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@onyx cairn it's amazing

📎 IMG_20191220_183431.jpg

onyx cairn Dec 20, 2019, 6:09 PM

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That's lite. Give me minute to search for. Thank you for your report! @dusky isle

dusky isle Dec 20, 2019, 6:09 PM

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@onyx cairn still 2G Ram On Phone😂

night cloak Dec 20, 2019, 6:18 PM

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Hi @blazing saddle do you know where can I get PUBGM lite link??

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@night cloak You can download the lite version apk from https://www.pubgmlite.com

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@night cloak thx 💖

proven viper Dec 20, 2019, 7:07 PM

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📎 Screenshot_20191221-053656_Discord.jpg

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getting this problem

#

any help ?

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vivo v9

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@warm wren

calm vigil Dec 20, 2019, 7:14 PM

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📎 Video_1576898_HD.mp4

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Expensive Hacker 😅

torn salmon Dec 20, 2019, 8:06 PM

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l have problem

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l cant log in my account

night cloak Dec 20, 2019, 8:15 PM

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If i reach gold v in duo and squad do i still stay gold then in s11 aka next season? @bold siren @sage orbit

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And could you tell me when s11 is pls

#

I am sorry for @

bold siren Dec 20, 2019, 8:18 PM

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No, your ranks will be reset when a new season starts, @night cloak.

I don't know when exactly the season 11 will start but season 10 will end on 8th January, 2020.

night cloak Dec 20, 2019, 8:18 PM

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I mean will it reset to silver or bronze or?? @bold siren

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Lets say in solo duo and squad im gold

torn salmon Dec 20, 2019, 8:19 PM

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@bold siren why l cant log in my acc

night cloak Dec 20, 2019, 8:19 PM

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In what will it reset

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@torn salmon does it say anything when you're trying to write something?

bold siren Dec 20, 2019, 8:20 PM

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Silver, @night cloak.

torn salmon Dec 20, 2019, 8:20 PM

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l didnt get banned

night cloak Dec 20, 2019, 8:20 PM

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For everyone

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??

bold siren Dec 20, 2019, 8:20 PM

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No, it depends on, if you are Crown, it will become Diamond.

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What do you mean, @torn salmon?

night cloak Dec 20, 2019, 8:21 PM

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Ohh

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So always 1 rank under?

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Aight got it

torn salmon Dec 20, 2019, 8:21 PM

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its stay loading and dont log in

night cloak Dec 20, 2019, 8:21 PM

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Last question how long is a season?

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I am sorry of asking bunch of questions

bold siren Dec 20, 2019, 8:22 PM

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I was wrong, it will be reset to Platinum (from Crown and Ace), @night cloak.

haughty epoch Dec 20, 2019, 8:22 PM

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Hy I need help

night cloak Dec 20, 2019, 8:22 PM

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And how long is a season?

torn salmon Dec 20, 2019, 8:22 PM

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keep asking maybe she will be ur gf

night cloak Dec 20, 2019, 8:22 PM

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2 months if im right?

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@torn salmon didnt even notice its a she

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Im focused on the qs

bold siren Dec 20, 2019, 8:23 PM

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Around 2 months.

night cloak Dec 20, 2019, 8:23 PM

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alright thanks

bold siren Dec 20, 2019, 8:23 PM

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Can you ask it here, @haughty epoch?

haughty epoch Dec 20, 2019, 8:23 PM

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It's secret can't share here

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Otherwise everyone will know

bold siren Dec 20, 2019, 8:24 PM

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Alright then, feel free to DM me.

haughty epoch Dec 20, 2019, 8:24 PM

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About the glitch ND they use it for their profit ND pubg m loss

night cloak Dec 20, 2019, 8:34 PM

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Hey can i get some info here please?
I want info about ranks/tiers, total amount needed for a whole tier, total amount needed for 1 rank up, every tier in between 2 others like gold to platinum for e.g

autumn ivy Dec 20, 2019, 8:55 PM

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@proven viper Reinstall From Play Store.

night cloak Dec 20, 2019, 9:03 PM

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How many activity points will I lose if I leave a clan

rotund marlin Dec 20, 2019, 9:36 PM

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When tf arctic background gona come in global version

#

Winter almost over smh

night cloak Dec 20, 2019, 10:36 PM

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5673073437
5672739554
5669410849
5668738091
5367241237
5633129654
5383239709
5639526216
5597466179
5262780776
5136976042

I do not think that the Buggy game will be fair because of some children who cheat
We got bored because of the hacker
Please block them all

torn salmon Dec 20, 2019, 10:59 PM

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@lime juniper l cant log in my account

hazy phoenix Dec 20, 2019, 11:54 PM

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Guys i need help

#

My player keeps glitching and rotating by himself

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Although my ping is 80

#

And when i fire with any gun my scope will start rotating and shooting to another places by itself

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Any solutions?

rotund marlin Dec 20, 2019, 11:58 PM

#

Whats ur devuce

#

@hazy phoenix

hazy phoenix Dec 20, 2019, 11:59 PM

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My device is lava R3 note

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Android 8.0 and 3gb ram it doesnt lag

#

I got this new phone yesterday

#

But it has the problem that i stated above

#

In my old phone it doesnt happen just with the new phone

#

Should i repair it but i dont think this is the solution

topaz pewter Dec 21, 2019, 12:06 AM

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After laste date why premium crate is not refreshing??

rotund marlin Dec 21, 2019, 12:06 AM

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Make sure ur playing on low graphics

#

If ur player is rotating by himself then its ur phones fault

polar marshBOT Dec 21, 2019, 12:07 AM

#

@crimson pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 21, 2019, 12:16 AM

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Is there a problem with the crate system because I just spent loads of money trying to get the glacier m416 and the glacier set , 8,000 uc wasted and I didn’t get anything good from the crates I’m a little annoyed

hazy phoenix Dec 21, 2019, 12:22 AM

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@rotund marlinhow can i fix it

#

I just got my phone yesterday

night cloak Dec 21, 2019, 12:22 AM

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Where’s the support

#

I’ve been scammed literally by this game and no one can help me ??

hazy phoenix Dec 21, 2019, 12:23 AM

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@night cloakWait till someone comes

night cloak Dec 21, 2019, 12:24 AM

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@hazy phoenix is there anyway I can contact pubg mobile directly

hazy phoenix Dec 21, 2019, 12:24 AM

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@night cloakno i dont think so

night cloak Dec 21, 2019, 12:27 AM

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I’ve spent thousands of uc and got nothing not even a legendary/mythic that’s a scam 8,000 uc wasted and I want something to be done about it

fallow bison Dec 21, 2019, 12:33 AM

#

Huh

#

Yeah that's a problem @night cloak

gilded arch Dec 21, 2019, 12:45 AM

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Any admin here ?

ionic cloak Dec 21, 2019, 12:53 AM

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hi
I play pubgM since 29/7/2018
and I cant see my statistics S2 and S3
only S4 until current season
why?!
I think this happened to all players but just with me😤🤦‍♂️

📎 Screenshot_20191221-013548_PUBG_MOBILE.jpg 📎 Screenshot_20191221-015126_PUBG_MOBILE.jpg

#

my ID: 523599846

molten forge Dec 21, 2019, 1:16 AM

#

Why is it that I complete the ingame survey but don't receive the prize?

storm willow Dec 21, 2019, 1:44 AM

#

@night cloak items on crates are random n need some luck!

#

And there is no Scam since no one is forcing you to open it 🤷‍♂️.

vital wraith Dec 21, 2019, 1:53 AM

#

@storm willow agreed

polar marshBOT Dec 21, 2019, 1:55 AM

#

@rare juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn ivy Dec 21, 2019, 2:32 AM

#

@night cloak If You Want To Contact Tencent Please Refer To #faq SubPoint 5.3

thorny juniper Dec 21, 2019, 2:59 AM

#

I came here to report someone distributing hacks and selling them, who can i contact

#

Besides in game customer support

shy reef Dec 21, 2019, 3:17 AM

#

I want to change my pubg region Need Help

fresh lodge Dec 21, 2019, 3:27 AM

#

Hi I would like to report a player for Teaming.

iron basin Dec 21, 2019, 3:41 AM

#

Guys i have discovered a new bug,while sprinting in one direction when i try to move left or right my player just walks and doesn't sprint

true kiln Dec 21, 2019, 3:43 AM

#

📎 image0.png

#

Bug

polar marshBOT Dec 21, 2019, 4:14 AM

#

@static yoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Dec 21, 2019, 4:26 AM

#

@true kiln did you try repairing?

autumn ivy Dec 21, 2019, 4:45 AM

#

@iron basin You Can Report In-Game Bugs Via #old .

kindred zephyr Dec 21, 2019, 4:56 AM

#

My arcade achievement is stuck at 799 I am not able to complete it anyone know why????

#

📎 Screenshot_2019-12-21-10-29-01-81_dac7cc7571c39b392df64923967cf7da.png

#

Please help

maiden salmon Dec 21, 2019, 5:44 AM

#

@true kiln @storm willow

📎 Screenshot_2019-12-19-22-39-54-982_com.tencent.ig.jpg

storm willow Dec 21, 2019, 5:45 AM

#

@maiden salmon did you try repair ?

maiden salmon Dec 21, 2019, 5:45 AM

#

No