questions

[sand path]

Whichever you want

[night cloak]

Which?

[sand path]

Try everything

[night cloak]

First use? @sand path

[spring void]

@night cloak @sand path can you please take this into dms? Thanks

[night cloak]

@spring void ok

Come dm @sand path

[woven atlas]

@solemn oxide cuz u got that uc from bonus challenge bug.

[solemn oxide]

Which bonus challenge bug

What?

[strong fossil]

I'm struggling for my uc

Lol

[solemn oxide]

I not did any bug

But still it deducted

[strong fossil]

Who took my uc give me back

[spring void]

The uc doesn't get deducted without a reason you must have exploited the bug @solemn oxide

[blazing saddle]

Contact ingame support for issues regarding UC deduction. No need to spam here.

[solemn oxide]

I swear i didnt do anything man @spring void

[strong fossil]

Is that a bug sir @spring void

[solemn oxide]

@blazing saddle from where?

[storm flume]

You can contact the customer service via the game settings, @solemn oxide @strong fossil. Refer to subpoint 5.3 in #faq for further instructions.

[spring void]

@strong fossil you will not get it back, specially mot here

[strong fossil]

So we are unable to purchase Royal pass in the next season @spring void☹️

[lilac rune]

Can I ask does anyone also facing like I bought a bag recently and (a dress like months ago) and now it's says unable to use in this server

[spring void]

@strong fossil please contact ingme support we cant do anything about it

[scenic lynx]

Guys where is the emulator section

[lilac rune]

#emulator-support

#emulator-chat

[scenic lynx]

#emulator-support

Not working

[sand path]

Role yourself

[nocturne valley]

invite function not working in my poco f1..

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @scenic lynx.

[lime juniper]

UC is only deducted when you violate the terms of service, @solemn oxide and @strong fossil; such as by exploiting glitches. This is irreversible.

[night cloak]

See dm @sand path

hi

[keen hornet]

Hey who is delete my msg

[night cloak]

Now clan messages are horrible no one can see his or her members message

Everytime achievement messages or flag (request) (team up) your messages doesn't seems. As a leader I can not make my clan mates to see may messages

This update has came with lots of bugs!!

Damn !!

[blazing saddle]

@night cloak check #old

[ionic cloak]

rlly?!!!!!
he kill me in 2 matches
I report him in game before 1 week but report is useless and now he is 1st in rank season🙂

[rapid osprey]

I use To have 990UC..Now 790UC Why This?

[night cloak]

Is snow erangel random? Why I don't have it?

@rapid osprey You misused the bonus challenge exploit.

[light trout]

@rapid osprey UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible.

[night cloak]

@night cloak Yes, random.

[rapid osprey]

@night cloakThen Give Me my Indian Bonus Challenge 1000 Points,back..

[night cloak]

@rapid osprey You already redeemed UC for it.

@ionic cloak If you can grab a video evidence next time, please use this link: http://bit.ly/report-pubgm-cheaters.

[rapid osprey]

Those Glitches its Your Fault,not Ours

[night cloak]

@rapid osprey Exploiting glitches is against terms & service.

[sand path]

Its violation

[rapid osprey]

Either You Give Me UC ,Our My 1000Battle coins, Thats It @night cloak

[sand path]

It's like saying why the warehouse glitch has been fixed

[storm flume]

༆𝖘𝖆𝖛𝖆𝖌𝖊_𝖍_𝖊_𝖗𝖔😎༆#9949 was muted | major violation of PUBG Mobile ToS.

[night cloak]

There's your UC.

[sand path]

Only the extra was deducted

Lel

Why you want the battlecoins ...the uc you spent on battlecoins is still with you

[night cloak]

Exactly.

[sand path]

Only the 100+100 ...the extra you got is taken back

[ionic cloak]

vedio!!!
is that normal 4 u?🤔
@night cloak

[sand path]

Wins

Can be legit

[night cloak]

@ionic cloak You may submit that screenshot link here: http://bit.ly/report-pubgm-cheaters.

[balmy urchin]

We are facing ping problem in Bangladesh, most of the matches its 150+ms. It will be very good if we shifted to Indian server

[ionic cloak]

@night cloak tnx

[earnest plaza]

I lose my uc

[blazing saddle]

Check your internet connection strenght and quality. If issue persists refer to #faq subpoint 4.5, 4.8 or 4.9.

[night cloak]

I lost my control

@earnest plaza UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible.

[sand path]

Lol create an auto reply to the uc thing

[night cloak]

Just copied it on my clipboard.

[blazing saddle]

If this channel starts getting flooded, we'll implement it, @sand path. Rn there aren't many complaining.

[woeful yoke]

I am facing same problem that has been sent by @atomic robin in #481204134859505684

[scenic lynx]

Since no one is replying in emulator chat any tips to reduce lag on emulator guys?

[night cloak]

@woeful yoke It is a known bug. Hope it will be fixed soon.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @scenic lynx.

[scenic lynx]

No one is even replying there whats the use

😦

[night cloak]

Wait for others to reply.

[woeful yoke]

K thk @night cloak

[topaz hearth]

So The 200UC I got is Taken away again
Well played

[night cloak]

@blazing saddle I've reported all the bugs I've faced please report it to the devs

[blazing saddle]

@night cloak Got it. Thank you for reporting.

[polar marsh]

@sly osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lilac rune]

Any mod or Support team here

[night cloak]

@lilac rune Aloha! How can I help you?

[lilac rune]

If any mod or from support team watching issues ⤵️

I am having a problem when ever I am playing with my friends because of me everytime they getting cross server it's also happening with me in every mode like solo,duo,squad i am having above 100 ping in every match mode from like 4 or 5 days no idea what's happening before this I usually get 40 I don't know why I am the only one who's matching with indo servers.

also facing one more problem like I bought a bag recently and a dress like months ago and now it's says unable to use in this server

Plz give me a proper answer regarding my match making issues and item I bought issue 🙏🏻

I am a Emulator player but that's a ingame issue so help me plz

[night cloak]

@lilac rune The ping issue should be fixed in coming patches - if it is not your internet. And you can use the backpack skin in the region you bought it from. If you used VPN, you cannot use it.

[lilac rune]

@night cloak haven't used any vpn

Bought from lucky shop

@night cloak it's not my internet first of all its a matchmaking issue like I am only matching with indo server when I friends are playing without me they get Indian server with a 40 ping when they play with me they get a indo server with 100 or 140 ping it's a in-game issue and also that items are bought from lucky show haven't used any type of vpn

@night cloak When I am also not playing with my friends solo and all I get indo servers in every mode I need a quick response for this and my items because they are not free I spent like 600 UC on both that time bought from lucky show no vpn used

[night cloak]

@lilac rune Then contact customer support in game for the item, since it is account related issue. And as I mentioned, if it is not your internet, it will be fixed in coming patches.

[lilac rune]

@night cloak ohkk I will contact ingame support thanks for your kind Reply

[night cloak]

Anyone please help my resource pack is already downloaded but I still get a pop up whenever I open my game..that is download resource pack fore better game experience 3 pop ups come every time I open...I already uninstall and install 4,5 time and repair it but this is still happening please help @night cloak @polar marsh @lilac rune

@night cloak It is a known bug. Hope it will be fixed soon!

@night cloak thanks but I want to know expected time please tell how much time it will take approximately?

[gloomy warren]

If I were to play on an emulator, am I able to use the same account as I did on regular mobile?

[night cloak]

@night cloak It is actually not possible to guess a time. Developers need to first identify the source of the problem and then issue a fix.

@gloomy warren Yes.

[gloomy warren]

Is there an official emulator?

[storm flume]

Please refer to subpoint 3.17 in #faq for further information, @gloomy warren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lilac rune]

@gloomy warren Yeah gameloop

[night cloak]

I cant open my friend list I restarted the game also ?? Any solution

@night cloak It is a known bug. Hope it will be fixed soon!

[vagrant onyx]

@gloomy warren yea
you can look in #613267301243944960 than head over Emulator support

[lilac rune]

@night cloak It's a Bug

[night cloak]

So I cant open friendist till they fixe it ?

[vagrant onyx]

@night cloak yes for now you can tab on inventory than tab on friend list should work

[lilac rune]

@night cloak Does Pubg knows about emulator resolution glitch? are they working on it

[vagrant onyx]

@night cloak try it

[night cloak]

Hello hello,So i had some bug where i jumped in the sky like very high

@lilac rune The issue has been forwarded.

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[lilac rune]

@night cloak Ohkk Are they working on it?

[night cloak]

@vagrant onyx yea it works now thanks

[vagrant onyx]

@night cloak welcome

[night cloak]

Bruh they aren't doing stuff when i do that

[vagrant onyx]

@night cloak i discover this my self

[night cloak]

@lilac rune If they are aware of it by now and know the source of the issue, maybe. It is hard to tell if the issue is from game's side or emulator's, since the problem isn't present on mobile devices.

@vagrant onyx Thanks for providing a solution to a headache.

[lilac rune]

@night cloak Gameloop said that it's a issue with a game itself it's out of our hands I seriously wanna say they need to fix it soon as possible or otherwise it's gonna give a bad impact on players

[night cloak]

@lilac rune As I said, the devs will issue a fix if the problem is from game's end.

[lilac rune]

@night cloak hmmmm they better Need to and Thanks for your time I will Contact in-game support for my issues

[night cloak]

No problem!

If you are having issues opening your friend list, for now, a temporary fix is:
Tap on the inventory from the lobby screen and then tap on the friend list.

[storm willow]

Profile and then list works too

[sand path]

Ok boomer

Dont @

[odd pebble]

:/

[sand path]

Not that it works anyways

[night cloak]

@night cloak my friendlist was not opening

@Somefperson#1214i neeD somehelp of u

[sand path]

See pinned messeges?

Cant see the video atm

[muted cipher]

Hello

Anyone here to help

?

[sand path]

People are around ...just ask

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@muted cipher Aloha! How can I help you?

[muted cipher]

My 200 uc got scammed by pubgm

I dont where is my 200 uc

[sand path]

The paragraph!!!

[muted cipher]

Know*

[night cloak]

@muted cipher UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible.

[sand path]

Wait for it....

[night cloak]

paragraph isn't ready yet

[muted cipher]

I didnt used any glitch

[sand path]

:sigh:

[night cloak]

@muted cipher The 300 UC for 2000 battle points was a glitch.

[sand path]

You mean bonus reward?

[woven atlas]

Yep

[muted cipher]

@night cloaki didnt used that👀

[night cloak]

@muted cipher Then contact customer support in game.

[sand path]

[muted cipher]

Okay

[night cloak]

And waste ur precious time.

[sand path]

Lmao ded

[weary hatch]

Server problem

[astral carbon]

@lime juniper Hello, any warning or communication from pubg mobile about the game resolution in the gameloop emulator, the resolution is 720p, the game is forcing that resolution and not to change, this is causing the mouse to crash and some constructions are black, bug rendering, I've already tested everything, already downloaded all packages already changed the resolution, turned off the shadows, turned off antialising, already uninstalled gameloop and pubg mobile, I don't see any output, I contacted gameloop, and they said no It's the emulator, but the game that is forcing this 720p resolution. Any news?

[sand path]

Role yourself to emulator and take it in that channel

We noobs at emulator

In #613267301243944960

[astral carbon]

@sand path Do you want to be banned now or later?

[lime juniper]

We have no knowledge about any emulator issues, @astral carbon.

[steady dome]

@night cloak why UC deduct from my account

[night cloak]

@steady dome UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible.

[astral carbon]

@lime juniper The problem is not the emulator is the game, it is so in many cell phones too

[sand path]

Later preferably 😿

[night cloak]

@astral carbon We didn't receive a complaint regarding this from mobile users, yet. If it is a problem in the game, it will be fixed soon.

[steady dome]

@night cloak I redeemed from bonus challenge

[night cloak]

@steady dome That was a glitch. The extra UC you got were deducted.

[steady dome]

@night cloak glitches problem is pubm responsibility

[sand path]

So they rectified it @steady dome

[blazing saddle]

@steady dome Man abusing glitches is your responsibility. Be grateful they didnt ban you for abusing a glitch.

[night cloak]

@steady dome But exploiting glitch is a violation as stated in https://www.pubgmobile.com/terms.html.

[woeful hornet]

hello

I logged in wrongly with the Vietnamese version

[night cloak]

@woeful hornet Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or can create a new account in the global version.

[nimble token]

Tf is this bug

Stays like this till the end nobody moves

[tepid plank]

Oh

[night cloak]

@nimble token Please report in #old.

[steady dome]

Why I don't. Send msg this channel

@night cloakmany player play using glitches

[night cloak]

@steady dome If anybody exploit glitches, they will receive punishments.

[steady dome]

I have many reports players using play glitches @night cloak who's responsible for it

[final loom]

#questions why my 200 uc was deducted
Player id:-5189095433

[night cloak]

@final loom UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible.

@steady dome Read my previous message mentioning you.

[steady dome]

@night cloak if you search in YouTube you got lots of videos for play using glitches

[sand path]

Everyone who did had it reduced @steady dome

You're not the only one

[night cloak]

@steady dome Yes. If those videos are old, they were punished. And if those videos are new, they will be punished once they get caught.

How tier protection card works? I activated in ace and died in 5 mins ... Minus 38 why?

[sand path]

Max is crown for it @night cloak

[steady dome]

@final loom it ur responsibility

[spring void]

@night cloak was the card activated?

[night cloak]

Ya

[sand path]

Doesn't work in ace tier

[night cloak]

Activated

[sand path]

Read

[night cloak]

Then?

[dense hedge]

Tier Protection cards only work till crown

[sand path]

It says upto a certain tier

[dense hedge]

Once you reach ace it's of no use

[night cloak]

That message shown crown below cancelled

[final loom]

@ThePanGirl inside the bonous reward redem there was giving 300 uc for 2000 point , i just buy it how could it be a glitch

[sand path]

It was supposed to be for 3000 @final loom

[dense hedge]

@spring void How many days more can I play without updating to the latest version?

[steady dome]

@final loom many players problem there UC deduct

[night cloak]

Yeah, it was supposed to be 3000. Due to the glitch, you got it in 2000.

[dense hedge]

Whatever things we get for free from pubgm side are marked as glitches and deducted from our accounts 😂 R.I.P logic

[steady dome]

@dense hedge yess truth

[dense hedge]

How many days more can I play without updating to the latest version

[night cloak]

@sand path bro nhi hua fix

[brittle radish]

problem with emulator resulation its 720p and not changing to 1080p

[night cloak]

@brittle radish It is a known bug. Hope it will be fixed soon!

[steady dome]

@night cloak rip 200UC

@hope#1234 where is point in toc Violet glitches

[polar marsh]

@slim oar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand path]

[hollow vault]

where did armoury go ?

[swift python]

Quick question: what happens if i log into PUBG Mobile with my global version's account from a Korean-Japanese PUBG Mobile Client?

Would it work or would it face problems?

[torpid geyser]

PUBG after the update sometimes does not see a touch on the buttons, and this is not sensor problem, and the pubg itself. what I can do?

[sand path]

For Vietnamese version once you log in there ...you can never return to global @swift python

With that same account

So better not do those stuff with main

[hollow vault]

i guess i'll ask again, if anyone knows answer just ping me.
wheret to find armory

[clear ocean]

game deducted 200uc of mine that i got from bonus rewards

i want my uc back

[sand path]

UC is only deducted when you violate the terms of service such as by exploiting glitches. This is irreversible. @clear ocean

The bonus reward glitch etc

You still have your 400 uc that you spent to buy the battlecoins...the glitched 200 that you bought is taken back

[quiet mirage]

My graphics are messed up, it's extreme colours. I tried every repair option and even deleted then reinstalled the game. Does anyone know a fix for this?

[hollow rune]

@night cloak I’ve still had no outcome for my account 😦

I don’t know what to do

[shadow mason]

I am getting server issues, My region selected is India but i am getting matchmaking with players of other region and also of different server.

any one can help me out??\

[clear ocean]

@sand path what glitch it was a redeem option

[sand path]

That option itself was a glitch

[steady dome]

@clear ocean Jo bhi Free me milega wo sub glitches he

[swift python]

@sand path I said KR version. Not Vitnam's. I know about the Vitnamese mess

[stuck anchor]

Tap TDM > Tap Load-out > Tap on Weapon > It’ll bring up Armory

@hollow vault

@warm vessel

@limber canopy

@remote bramble

@night cloak

[remote bramble]

Oh nice, thank you

[stuck anchor]

That’s the only Armory they have now

Not like the one before.. sadly

[night cloak]

@steady dome season 6 mein bhi aisa hi glitch aya tb pubg walo ne rp or uc sb wapas leli thi

[stuck anchor]

Just tap on the Top Right Diagram/Graph.

It’ll bring up Stats.

[night cloak]

@stuck anchor voice emotes not have voice after this update

[remote bramble]

Yup that's pretty much what I wanted, the stats

[hollow rune]

@harsh anchor can you help me please brother

[full moat]

When I am going to play a classic match game stopped and put me back on main screen on phone

[night cloak]

@night cloak help

[hollow rune]

I’ve waited over a week for action on my hacked account...

I need this sorted man

[night cloak]

This new update have many errora

Errors

[full moat]

Yes

[night cloak]

After new update tdm goes wrost

I dont like new tdm change

[full moat]

I can't play any classic match after update

[night cloak]

U need to clear cache memory

[rare eagle]

my uc was deducted without any purchase

after theupdate

[night cloak]

@rare eagleI think u use that 200 uc glitch

[rare eagle]

yes

[night cloak]

That the reason your uc deducted

[rare eagle]

ok

[night cloak]

Never use purchase glitches @rare eagle

[clever wharf]

Game lobby is very lagging. What can i do

[queen bloom]

Hi tencent I'm a pub user I like to use M16a4 it's good but I want the correct version plz

Firing mode, attachment everything is okay and fine its a very good gun for long range

[stuck anchor]

uh, pubg no do that. thank you have a good day

[queen bloom]

Umm??

Pubg no do that???

[sand path]

Your last image caption doesn't make sense @queen bloom

[stuck anchor]

what i’m saying is.. you’re 1 user out of millions. That wants the politically correct type of weapon in a game.

PUBG doesn’t care. You’re shooting with it and killing. On a game they will not take it to perfection to please 1 person. Sorry. Have a good day.

[sand path]

✅

[brisk crag]

Hi am new

[sand path]

#chat

[hollow rune]

When Tencent close my conversation on the chat, does it mean they will be reviewing my case or are they just ignoring me

[stuck anchor]

Plus.. you typed M16A4 twice in your image.

It’s a nice thought of yours but.. to be frank.

Not enough players care about the details of a weapon. Be it an M16A1, M16A2, M4A1, or an M16A4

[sand path]

In the end the draconian champion skin changes it completely

[queen bloom]

I'm sorry for that M16a4 is M16a4 I meant M16a4 is M16a2 but the only reason why I want the main version is more attachment and more beauty that's it

I know I will get rejected by the tencent devolopers. just giving a try if they accept and yes I do except with you not enough ayers care about the detail me too

[sand path]

Beauty? ...what are skins for?

[queen bloom]

Beauty in the sense more weaponised upgraded look

Example more attachment slot

[neon geyser]

Heyy

I need help

[queen bloom]

What

[neon geyser]

I can open my frnd list

[queen bloom]

K

[night cloak]

when solve the 1080p problem?

[neon geyser]

New bugs

[modest prawn]

Hello

[sand path]

Press inventory then try opening friends @neon geyser

Should fix itt

[neon geyser]

Ok thanks

@sand path

[queen bloom]

Any helps

[sand path]

Post it in #old @queen bloom

[polar marsh]

@modest prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[queen bloom]

By I eed to sleep

This tencent message scared me

[hushed bough]

Apart from in-game report what are the other ways to report hackers? I have proof and the ids of atleast 10 hackers that i wanna submit. However in-game report have been of no use against them as of now

[dense lintel]

How to increase mastery level

[stable ether]

@burnt sun post your queries here

[polar marsh]

@burnt sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Why do Americans have different stuff in their Winter festival and not us??? This is why people used VPN

[stable ether]

regional events maybe

[dense lintel]

How to increase mastery level

[stable ether]

keep playing tdm with groaza it will automatically increase @dense lintel

[night cloak]

@stable ether why do you mean with that? don't we have winter in here?

[dense lintel]

If we use another gun it will increase or not? @stable ether

[polar marsh]

@burnt sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable ether]

i know
thats my guess

@dense lintel
if u use m416 ,it will increase mastery lvl of m4

[dense lintel]

Ok ty

[stable ether]

if u use groaza then mastery for groaza

[burnt sun]

Hi

[dense lintel]

Do you know when akm glacier is coming?

[stable ether]

probably before Christmas

[polar marsh]

@burnt sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable ether]

no exact dates have been announced

[dense lintel]

Ok i am ready to max already have 27 material

👍

[stable ether]

👍

[night cloak]

Fr soo biased omg. Pubg don't give stuff to some regional but others. Pubg give stuff to new accounts not old one's who been buying Rp every season and they gonna be like lucky draws, crates are random only

Liaaaaaaaar tf I can't type it ?

[stable ether]

Another thing Makes me Sad

Progressive missions
like i am lvl 72

i should get coupons aswell

why don't u give us aswell

like lvling up after 64 is unbelievable

[dense lintel]

My level is 65 :(

[night cloak]

I created new account and got m416 in first try on other side I've account with level of 74, buying rp from season 3 and I never got that even though I've like 200 paints and 10 material smh

[polar marsh]

@quasi solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable ether]

crates and Spins Are Gambling

just take your money off

[night cloak]

And that lucky draw thing where prices go high. that's totally trash they only give silver frags first

[stable ether]

unless you r rich as power bangg 😬

[dense lintel]

I wasted over ₹500000 in pubg but got only 21 mythic outfit

[night cloak]

I mean wtf. 60 UC for 10-20 silver frags????

[stable ether]

5 lakhs?

[dense lintel]

Yes

[night cloak]

Power bang isnt rich he get sponsered

[stable ether]

when u spend uc and get paint or silver
heart pains

[night cloak]

What if I change my region in pub settings?

can I change it again?

[stable ether]

i have done it i am in Turkey

[dense lintel]

Graffiti 🤬🤬

[night cloak]

It's of no use tf

[stable ether]

they will say you can change after 30 d but after update one month extension for country change😢

[night cloak]

I'm fr so mad

LIKE SUPER

[stable ether]

let's move to #pubg-mobile or mods will warn us

[small wagon]

Can gearrage be played in room matches?

[night cloak]

Is there any way to mute the annoying angry bird sounds in lobby

When loading for game to start.

[quaint epoch]

How to logout from Facebook account and log into another Facebook account?

[small wagon]

😑

[queen bloom]

Settings logout

[small wagon]

No one replied

[cosmic gazelle]

If Im spectating my friend and another friend of mine is also playing with him..if I switch player and select another friend of mine,will he able to see that I'm spectating him?
I spectated for example Player A, from the spectate view I selected player B who's also my friend.(Player a should see my name in their spectate list but will player B see that too if I view his point of view if he's also in my friend list?)I hope u get my what Imma tryna say

[quaint epoch]

@queen bloom doesn’t work

[queen bloom]

Then choose Facebook again if the same account comes again then logout again afterwards when u click on Facebook you'll be said to choose a account

Sorry for rip English I'm not in mood to type

[quaint epoch]

@queen bloom not do-able in 0.16 on iOS devices

[queen bloom]

I can do it

Why can't u

[queen bloom]

Ummm

Did u try canceling

[quaint epoch]

Doesn’t work

[queen bloom]

Soory

Dnt know

I'll check tmrw morning

What's load out in inventory right to the outfittab

[quaint epoch]

“TDM” loadouts is for team death matches. U need to level up ur account for guns, and level up ur guns for accessories.

[queen bloom]

I k ow rbat

Know that

Wait

Try to understand my drawing I'm taking about the blue thing

In the outfit layout

Here u go by the way that's not my profile

And is there anyway to message the games deevoloperss

[queen bloom]

How did you do that

When I go it says no item

[quaint epoch]

U need complete sets

[queen bloom]

K

Can't I make my own

[pearl torrent]

Hello

[night cloak]

The invite button on the left side of the screen isnt working

[storm willow]

check pinned message here @『Lonewolf OP』#4931

[night cloak]

Thanks man @storm willow

[storm willow]

Yw

[bold coyote]

when im playing origional PUBG on my phone with mid graphics and low FPS in maybe 10min i feel my battery realy hot and the battery goes down quite fast. will PUBG mobile lite solve this probleum?

[nimble parrot]

I have super fast wifi but the game alwaya says that requestimed out

[willow nebula]

Help pls

[wet wing]

Hi, i need help

My game stuck on loading screen

[nocturne osprey]

@wet wing Try restarting the game if it doesn't work, Try reinstalling the game.

[wet wing]

@nocturne ospreyi tried, doesn't work

[sweet cedar]

Crossfire Legend is shutting down.
Any idea about taking players from there and let them play pubgm? Maybe give them a free exclusive outfit

[nocturne osprey]

@wet wing try reinstalling

[halcyon urchin]

When are the bugs getting fix

[nocturne osprey]

You can report bugs in #old @halcyon urchin

[halcyon urchin]

I did

They haven’t fix it

[cursive cedar]

U need to wait @halcyon urchin

[gentle remnant]

Brawo 👏 👋 👋 @polar marsh
Thanks To ALL 600M Players!

[cursive cedar]

@lime juniper

[hushed eagle]

@night cloak I'm wondering if you can help me! I heard you are the beta admin! I have an active beta account that is linked to my social media. I've been having trouble logging in. I have a screenshot of my beta profile account I took today. Whenever you have time or if think it would help can I DM the screenshot to you? I appreciate any help/feedback.

[cursive cedar]

@night cloak Emergency^^

[storm flume]

MagicznyPiesKamil#9981 was banned | No reason given.

[hollow rune]

@lime juniper when they close a convo on the support chat does that mean they just don’t care or somthing ?

As I put a revoke request in and confirmed it for them just to close the chat the next day

@neon patio @warm wren maybe you may know also

[willow nebula]

Anyone had this lol

[quiet rock]

Hello, I Have a small problem with my account, May any administrator help me here?

[willow nebula]

@warm wren who helps us with our problems in game?

[molten hazel]

Ban hackers

I have one hacker playong with hack 9n mobile without script

On mobile playing with script magic bullet speed full hack

[vital wraith]

Wtf happend to erangel with the vehicles

[spare mango]

Report hacker

[lime juniper]

You can try to send them a new ticket, @hollow rune.

[hollow rune]

I did and they closed it again @lime juniper

[storm flume]

You can contact the customer service via the game settings, @willow nebula. Refer to subpoint 5.3 in #faq for further instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @quiet rock. Remember to read through #faq before asking questions in the support channels.

Hello, @molten hazel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[lime juniper]

Feel free to send your feedback in #old, @vital wraith.

What is your question, @hollow rune?

[hollow rune]

The first time they asked me to confirm if the guy has a social media account linked to my account, I confirmed, then they close the convo, the second time I send them the details to prove it’s my account and the case closed again @lime juniper

My question is why do they close my chat

[lime juniper]

So, the question is related to your account. Got it. They were likely automatically closed. The customer service is your only hope, so just keep trying.

[west field]

@willow nebula I have the same problem....
No one will help :((
 I was able to subscribe for both Prime and Prime Plus without problems, but now whenever I try to pay with my own debit card I get this text:

[gentle remnant]

FCK YOU UPTATE @polar marsh

[west field]

😂

[flat terrace]

Sometimes I can’t press my friends button to invite people, might be a glitch or sum

[gentle remnant]

@polar marsh LOL

[lusty scroll]

AFTER UPDATE : sprint without shift pubg NOT WORKING
ANY HELP ??

[gentle remnant]

Bro

@lusty scroll Pull to 720p

[lusty scroll]

i try man

[gentle remnant]

LOL

[lusty scroll]

@gentle remnant can u help me in this issue ? plz

[gentle remnant]

@lusty scroll Yes Bro Pull to 720p

Settings Emu 720p Pull to

[earnest steeple]

How fix this

[lusty scroll]

@gentle remnant not working !!!

[gentle remnant]

wait bro

[lusty scroll]

ok

[earnest steeple]

Someone help me

[stuck anchor]

Clear Cache @earnest steeple or simply re install pubg

[gentle remnant]

@lusty scroll

[rotund trellis]

My sounds keeps going out every 5 minutes and I have to keep restarting to get the sound back.

[gentle remnant]

Do as in picture 2 @lusty scroll

[prime zenith]

Hello, why there's another big update 1024m though the update in Google play was only 697m?🤔

Please answer because it's too big :(

[stuck anchor]

yes

[willow nebula]

@MiramaX 👑 2.0#3440 same, sent a ticket with absolutely no human response man..

@MiramaX 👑 2.0#3440

[prime zenith]

@stuck anchor
Yes what? It's normal?

[stuck anchor]

yes

[prime zenith]

Ok thanks a lot mate

[stuck anchor]

Np

[rotund trellis]

Damn. I really hope they fix that audio bug I have soon. It's so bad I keep getting killed.

[hexed jasper]

Hi

[lofty trail]

@stuck anchor where is my old tdm 😔

[polar marsh]

@sleek onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

i think my acc is hacked

all my every thing was traded for redeam coins

or what ever you call those coins

[hollow vault]

to claim the rp rewards (the jacket and the pants) do we have to buy 120 uc or more as whole ?

though midasbuy i bought around 120 uc in parts

i got the jacket, but not the pants

[night cloak]

Any fixes for the constant crashes when i try to do a classic match?

[royal crown]

Hi

I need help

What this guys !

I finish all downloaded

[earnest steeple]

Resource

[royal crown]

Where this bro

Help me I don’t find this !

[earnest steeple]

That resource like map weapon skin

U did it

[royal crown]

Map ??

[earnest steeple]

No problem

Ye like tdm

[royal crown]

You mean new map

[earnest steeple]

I mean tdm map

Map

Sanhok

Like that

Resource

Learn English bro

[royal crown]

Bro my English bad

[earnest steeple]

Ik u did it

No problem with ur pubg

[royal crown]

This want I play in map

Or what

I don’t know bro

[earnest steeple]

U done it

No problem

Check it

[royal crown]

Okay bro thanks

[earnest steeple]

[royal crown]

[dense lintel]

When Akm Glacier will come?

[tame galleon]

Hello..why can i switch acc on google play games..i thinks the google play games encounter a bug..plz fix it

[clear siren]

Why is my game stuck like this after i choose my gmail id i have been using for a few months?

Please help

I even redownloaded the game

[polar marsh]

@clear siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear siren]

My account was not suspended

No notice like that ever showed up

My friends list was being a bit buggy so i thought of logging out and logging in again

That is when this happened

[clear siren]

Why would my account be suspended?
I said my account is not suspended i am sure.
I am unable to play the game now.
I need help.
Why am i not getting any replies?
What kind of support is this? And i say again my account never got suspended. Or do you just treat random people like they broke TOS?

[iron fossil]

Pubg mobile Firstly you do mistake if you giving offer in game which is official by you and you giving discounts on uc in bonus challange in 2000 battle coins get 300 UC so what was my fault that you took back UC from my account even you took full UC from our accounts without any reason even if you remove the extra uc we don't have problem but you doing bad business by giving offer first in cheap then you do role back and take all UC so the money we spend is 0 so in end it's only your profit #wewantucback

[blazing saddle]

@iron fossil They just deducted the extra UC that was handed out. The game ToS does not allow misusing ingame bugs and glitches. It is your fault for misusing the ingame bug for some extra UC.

[clear siren]

What do i do

[night cloak]

Pubg scam 200 uc that was not a glitch for 2000 battle coins gets 300 uc it was legit

Pubg scam pubg scam pubg scam

Pubg refund 200uc

[iron fossil]

@night cloakyes bro..

[night cloak]

Pubg sucks

200 uc

[clear siren]

Lol u guys are crying about uc where my whole id is on the line

[steady dome]

@night cloak @iron fossil tweet karde bro Pubg scam 200 uc

[night cloak]

Are hackers ko sambhal nahi sakti ye pubg wale aur 200 uc deduct karne ke liye 1 number pe ate he

Bc

[clear siren]

Hacker ids don't face any problem but here i am a legit player who can't log in using google play

Pubg should get better at these things

Not just show off

[broken sierra]

@clear siren lmao

[polar marsh]

@iron fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear siren]

@broken sierrawhy?You don't believe me? Think i am a hacker or cheater? My stats show that i am no hacker my kd retio is only 1.55

[night cloak]

Pubg mobile Firstly you do mistake if you giving offer in game which is official by you and you giving discounts on uc in bonus challange in 2000 battle coins get 300 UC so what was my fault that you took back UC from my account even you took full UC from our accounts without any reason even if you remove the extra uc we don't have problem but you doing bad business by giving offer first in cheap then you do role back and take all UC so the money we spend is 0 so in end it's only your profit #wewantucback

[broken sierra]

@clear siren "Lol u guys are crying about uc where my whole id is on the line"
^ for that, it was funny.

[clear siren]

Ok

[night cloak]

#wewantucback

[spring void]

@night cloak you won't get it back, you got extra uc due to a bug and it was taken back. I dont know how do you find it wrong @night cloak

[clear siren]

Someone help me

I hate supports

[night cloak]

But pubg take more than 200UC from many account

[spring void]

@clear siren were you banned?

@night cloak no they didn't, they only took the uc which was taken by exploiting glitches. Those are just excuses

@night cloak @steady dome english only

[night cloak]

Are bhai wo koi glitch ya bug nahi Tha

[clear siren]

@spring voidsurely not

[steady dome]

@spring void im live in india

[spring void]

@night cloak english only

[polar marsh]

@clear siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

@steady dome you can speak hindi in #481206696912486420 by getting role from #613267301243944960

@clear siren ok, so what was your issue?

[clear siren]

This shows up

After i choose my gmail id

[tame kelp]

@spring void that was not glitch it was since 0.15 update....

[spring void]

@clear siren please reinstall game, or contact inagme and gmail support

[night cloak]

@tame kelp right

[clear siren]

I did reinstall the game

But still the same

I cleared cache and google play cache

[broken sierra]

@night cloak @tame kelp just go to Twitter or Instagram and post your issue, more the upvotes sooner the reply from officials

[clear siren]

Nothing worked

[night cloak]

Pubg was sleeping 0.15 and now wake up 0.16 do such things

[clear siren]

Well guest log in works

But that is useless

How do i contact gmail support?

[spring void]

The reduction of UC was an issue which has occured for players who exploited glitches to get extra UC. The battle points were supposed to be redeemed against a less amount of UC but few players exploited the glitch to gain extra amount. Hence ONLY the extra UC has been deducted accordingly. Please avoid questioning about that issue here continuosly and consider contacting ingame support for any further queries as the server staff is unable to return the ingame currency or help in this issue.

[clear siren]

😢

[spring void]

@night cloak @steady dome ^

@clear siren search you will find google support

[clear siren]

Is there any chance that this is a server issue and will be fixed automatically? @spring void

😕

[spring void]

@clear siren maybe, you should try reinstalling the game too

[clear siren]

I did

But no result

Same thing happens

[spring void]

@clear siren the contact google support

[blazing saddle]

@clear siren Do you have play games app installed on your device?

[clear siren]

Yes @blazing saddle

Of course

[spring void]

Since you are the only one facing it, it cant be server side

[clear siren]

But why am i the only one

[blazing saddle]

Is it updated to the latest version?

[steady dome]

@clear siren google provide pubgm support?

[clear siren]

@blazing saddleyes updated a few hours before the problem

[blazing saddle]

Try uninstalling the app and login via ingame browser.

[clear siren]

@steady domei don't know. I have to fin their gmail address first

@blazing saddleok

[karmic musk]

i cant cook any throwable ... itz like sudden throw

[obtuse lodge]

@clear siren do this.. Reinstall play games and re add ur Google acc

[blazing saddle]

@karmic musk We are aware of this and have reported the issue.

[clear siren]

Ok

[karmic musk]

guys do u think TDM is fair .. we ppl get akm nor m4 without attachments and were as level up players Using groza and all .. pls make it to normal

[spring void]

@karmic musk use #old

[obtuse lodge]

They should make match make by evo level and not random since its unfair

[spring void]

@steady dome stop spreading wrong information, repeating will lead to mute

[obtuse lodge]

I played tdm and most of the matches I match up with new players while enemy team has all good player

Yes I'm a high evo lvl player

[steady dome]

@spring void why deduct ? for pubg mistakes

[obtuse lodge]

Like 50 or somethin

@clear siren did it work?

@night cloak bro chill

It's a bug

[sand path]

The ones who did the bonus challenge glitch

Did the scam

[obtuse lodge]

@sand path indeed

[spring void]

@steady dome @night cloak deduct beacuse you got it for free for no reason, why are you complaining? You got what you should had received their isn't anything wrong with it

[sand path]

Its just being rectified

[clear siren]

No luck

[obtuse lodge]

😔

@clear siren sorry..

[clear siren]

Just saw this in play games reviews

[spring void]

I have answered you several times and it will lead to a mute now @steady dome

[obtuse lodge]

Some ppl having that problem

[clear siren]

If that happens that will be the end for me in pubg

[spring void]

@clear siren i will forward the issue if that is the case

[clear siren]

I am so worried

😢

It has already been about 12 hours till it started

[obtuse lodge]

Sad..

[clear siren]

@spring voidis there any chance that my account will be fixed?

If not i will quit

[blazing saddle]

@clear siren Did you try reinstalling the app?

[obtuse lodge]

I think so

[clear siren]

Yes

[spring void]

Yes, hopefully

[blazing saddle]

What about ingame browser login?

[clear siren]

@blazing saddleit says i need the play games app to log in

[blazing saddle]

Do you have multiple google accounts on your device?

[clear siren]

No

@blazing saddlei only have one

[blazing saddle]

Let me check.

[clear siren]

@blazing saddleok

[blazing saddle]

@clear siren It does not show this window at all?

[clear siren]

Yes it does

The problem occurs after i choose gmail id

[obtuse lodge]

@night cloak and ur one of them who exploited

The bug

[night cloak]

Pubg is responsible for this not me

[blazing saddle]

They gave you the compensation. Now what is the issue?

[obtuse lodge]

@blazing saddle his so called 300 uc bug

[clear siren]

@blazing saddle

[blazing saddle]

@clear siren Does any error show up after you choose an email id?

[clear siren]

Then

[blazing saddle]

Ohh..

[clear siren]

Nothing shows up only the above screenshot

[obtuse lodge]

@clear siren why don't u try on another device?

[blazing saddle]

Have you tried removing the account and relogging in? @clear siren

[obtuse lodge]

Ur account

[clear siren]

@blazing saddlefrom where?

[blazing saddle]

From device settings.

[clear siren]

Ok let me try

I feel this is google play error

[obtuse lodge]

Also I got a problem..

[blazing saddle]

Go to device settings > Accounts > Google > Choose the account > Remove account.
Then try relogging in.

[clear siren]

Ok

[obtuse lodge]

Sometimes when you finish the survey, it doenst give reward

It happned to me twice

But Idc abt them..

Just an issue

[dense lintel]

Is this website is genuine ?

@blazing saddle

[blazing saddle]

@dense lintel Nope.

Only midasbuy.com is official.

[dense lintel]

So how they give uc without giving id pass just by character id @blazing saddle

I tried in my second account

[obtuse lodge]

@dense lintel he is talking about official ones

[blazing saddle]

Why do you want to try? It must be a scam website trying to take your personal information.

[dense lintel]

No just by character id I got uc

[polar marsh]

@dense lintel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

Midasbuy asks only for ingame ID. You get the UC via ingame mail.

Even other websites like codashop or seagm work like that.

But we don't recommend using those websites since the UC delivery is not guaranteed.

[obtuse lodge]

@dense lintel and don't fall for scam links in global chat

[clear siren]

@blazing saddledid but no

[obtuse lodge]

@clear siren try on another device?

[clear siren]

Nothing seems to work

[obtuse lodge]

Maybe...

[clear siren]

@obtuse lodgewell i have only one phone

[obtuse lodge]

Oh my bad

[dense lintel]

😒

[obtuse lodge]

[clear siren]

What do i do what do i do

😢

[dense lintel]

@clear siren make new id

🤧

[obtuse lodge]

Ehh...

All money spent on id..

[devout saffron]

How to turn off the annoying angry birds noise that comes in the game lobby?? 🙄

[sand path]

maybe

[dense lintel]

@devout saffron i also want to know

😁

[obtuse lodge]

@devout saffron yes I find that annoying too

[blazing saddle]

@clear siren Have you tried logging in on other devices? It does not seem to be a game issue, morelike an issue with the play games application.

[obtuse lodge]

[mighty dock]

fix 1080p or 2k resolution for emulators

[blazing saddle]

@mighty dock we have reported the issue already.

[sand path]

Muting the music in audio settings doesnt work?

[clear siren]

@blazing saddleyes now i think it is play games issue

[blazing saddle]

@sand path Which music?

[clear siren]

But now things are way worse

[obtuse lodge]

@clear siren Well, try it on ur friend phone?

[clear siren]

How do i contact them now

[obtuse lodge]

[blazing saddle]

@clear siren Maybe try uninstalling the app and download the previous version of the app?

[clear siren]

Good idea @blazing saddle

Ok

[dense lintel]

When Akm Glacier is coming? @blazing saddle

[devout saffron]

@sand path music is off. I have to mute the SFX for the house to go away. But doing that each time is annoying. Coz have to turn it back on once game starts

[mighty dock]

@blazing saddle bro can they fix it can they do update for it do you know something ? is there any hope

[obtuse lodge]

@mighty dock yes

Don't worry..

[blazing saddle]

@clear siren Download this version

[clear siren]

Any link?

[blazing saddle]

@mighty dock We have no confirmation about it as of yet, so can't say for sure.

@clear siren Give me a sec.

[clear siren]

@blazing saddleok

[blazing saddle]

This version
https://www.apkmirror.com/apk/google-inc/google-play-games/google-play-games-2019-11-14448-release/

[sand path]

Yeah they made it as a combat sound @devout saffron

[clear siren]

Ok thank hope it works

[sand path]

And the angry birds which are thrown in the lobby are also the cause of the grenade glitch

[obtuse lodge]

Yea

Indeed

[blazing saddle]

@dense lintel Keep an eye on #news for game related news.

[lunar vine]

Is the bonus reward challenges applicable only for tpp mode?

[queen bloom]

When is ultra HD coming

[blazing saddle]

@queen bloom What does it show when you click the UHD option ingame?

[obtuse lodge]

Coming soon..

🥴

[queen bloom]

Ye

Because it is not relesed

On my gaming pc too

[blazing saddle]

You have your answer then.

[obtuse lodge]

@queen bloom it's not abt gaming pc and phones

[lunar vine]

please answer my question, is bonus reward challenge only for tpp? @blazing saddle

[queen bloom]

No I'm asking when it is coming

[obtuse lodge]

@lunar vine why ping urself?

[blazing saddle]

No public information about it, @queen bloom.

[clear siren]

@blazing saddle

Downloaded this one

There were many

[blazing saddle]

@lunar vine If it is for FPP, they will specify it in the mission.

@clear siren Yep. Uninstall the current one and install this one.

[queen bloom]

What about erangel 2.0

[valid hare]

is there a place to issue a warning about a phishing scam going around in game?

[obtuse lodge]

Anyone else have "no response from server" issue even when internet connection is good?

[queen bloom]

Noe

[clear siren]

@blazing saddle did not work

Both looked the same tho

[spring void]

@valid hare report to ingame support

[blazing saddle]

@queen bloom All public information about future updates will be posted in #news

[mighty dock]

@queen bloom that was a dream all we waited for it and many other problems comed haha

[valid hare]

gotcha

[queen bloom]

Ik thnkz for telling

[obtuse lodge]

@clear siren Well, u do last one.

[blazing saddle]

@obtuse lodge Check #faq channel. There are numerous solutions for that issue.

[obtuse lodge]

@blazing saddle thanks

[queen bloom]

Cann I have a picture of how erangel looks in devolopers computer

[blazing saddle]

Nope @queen bloom

[sand path]

[clear siren]

Downloading 11 dec version

[obtuse lodge]

Is it illegal to show?

🤔

[blazing saddle]

@clear siren The version I showed was 5th Dec version.

[clear siren]

Do I need much older

@blazing saddleit doesn't show on the site

[blazing saddle]

@obtuse lodge We don't have any such information to provide.

[obtuse lodge]

Oh ok

🙂

[clear siren]

Which one

[sand path]

Wow

[clear siren]

Oh

[earnest steeple]

Bug angry bird when you throw together when you enter the plane the line red

[clear siren]

Details don't work lol

[obtuse lodge]

@earnest steeple yea ik

Encountered fewer times

[clear siren]

@blazing saddlecould you please highlight the one i should download?

[obtuse lodge]

@clear siren quality looks kinda bad

🤔

[clear siren]

@obtuse lodgeit's discord

Detail is fine on my phone

[obtuse lodge]

Ik that...

[earnest steeple]

@obtuse lodge u to?

[obtuse lodge]

@earnest steeple yea

And the selected one will explore while in match

U know what i mean

[earnest steeple]

No

Im Asian bad English

[obtuse lodge]

Heh Asian too.

Here

[earnest steeple]

I just know little bit

Game for peace better

[rare mural]

Whats Pubg Doing Taken My 200 Uc for That bonus Challenge Bug But I Have Purchase Only 1 Time 300 Uc Why They Taken Out 200 Uc They R Just Stealers

[storm flume]

Please refer to this channel's pinned messages for further information, @rare mural:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[obtuse lodge]

@clear siren just try using ur acc on a different device may help..??

@rare mural dude stop..

[earnest steeple]

Deleted. Angry bird

I don't like the lead now

[sly comet]

So my friend account got unbanned, after it was banned for 10 years

[earnest steeple]

Cant scrim left right

[sly comet]

Anyone had such thing happend to him>?

[sand path]

The reduction of UC was an issue which has occured for players who exploited glitches to get extra UC. The battle points were supposed to be redeemed against a less amount of UC but few players exploited the glitch to gain extra amount. Hence ONLY the extra UC has been deducted accordingly. Please avoid questioning about that issue here continuosly and consider contacting ingame support for any further queries as the server staff is unable to return the ingame currency or help in this issue. @rare mural

[rare mural]

Whats Pubg Doing Taken My 200 Uc for That bonus Challenge Bug But I Have Purchase Only 1 Time 300 Uc Why They Taken Out 200 Uc plz Help

[earnest steeple]

@sly comet ur friends use third party

[clear siren]

I hope older version can solve this

[sly comet]

@earnest steeple wdym?

[spring void]

@rare mural read the pinned messages, and stop spamking this everywhere

[earnest steeple]

@sly comet app floating

[sly comet]

She was using hacks

[rare mural]

May I Know Why They Taken 200 Uc Instead Of 100 @spring void?

[sly comet]

got banned 10 years her account got unlocked yesterday

[spring void]

@rare mural because you got 200 extra

[earnest steeple]

Lol hack

[clear siren]

Found an old version finally

🤔

[spring void]

@sly comet @earnest steeple if you dont need help use #chat

[clear siren]

Lets see

[earnest steeple]

Ok

[rare mural]

@spring void Nope Only 100 because I Purchase Only 1 Time

[sly comet]

I need some sort of help, is it possible to contact the company and ban appeal?

I have an account that got banned because i copied the game from laptop to pc.

[rare mural]

And Bro i was Dont Know That its A Bug I thought Its A Offer😶

[obtuse lodge]

@rare mural dude stop crying like a baby after exploit was busted

[clear siren]

@spring voidoh my god it is solved

[obtuse lodge]

@clear siren nice!!!,

😉

[rare mural]

@obtuse lodge bro just Shut Up I want To Know The Reason

[clear siren]

@blazing saddle thanks a lot. It works after i used the old version

[obtuse lodge]

@rare mural ooooooo u just don't know the reason? Hmmm... That seems fair to me lmao

@rare mural go read pinned msg

[rare mural]

Can U Tell Me How to Contact Pubg Because From InGame Only Bot Replying

[obtuse lodge]

There u can see why they removed such thing..

[sand path]

Go to playstore and click on the Tencent email @rare mural

[rare mural]

@obtuse lodge But They Deducted 200 Uc Instead Of 100

[sand path]

Its system detected...so whatever extra you got has been deducted @rare mural

[blazing saddle]

@rare mural Did you not receive an ingame mail like this?

@clear siren Great! Glad it worked out.

[clear siren]

^-^

Thanks a billion bro

[obtuse lodge]

[rare mural]

@blazing saddle Yup

[blazing saddle]

Then what is there to complain? They have addressed the issue and even given you the compensation.

[rare mural]

@blazing saddle Bro I Know They Taken But Why 200?

They Have To recall Only 100 Uc

Because i Purchased Only 1 Time Not 2 Means 300 Uc From 2000 Battle Points

Thats It🙄

[gentle summit]

I have like my own 1000 battle points

@blazing saddle lol they give compensation of 10uc

[obtuse lodge]

@rare mural and you got 100uc with 2000 bc?

[gentle summit]

He bought 2000bc of 200uc then he reedem pack of 300uc then pubg deduct 200 uc he losses his 100 legit uc

[rare mural]

@obtuse lodge nope 300

@gentle summit Yup Bro They R just Cheating Like Before 😏

And the Ingame Support Also Broken

[storm flume]

Please refer to this channel's pinned messages for further information, @rare mural @gentle summit:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[rare mural]

@blazing saddle bro i Have Seen I Know thats True But why 200 They Should Take 200 from That Account Who Purchased 2 Time😑

[sand path]

Why did you purchase only once? @rare mural

[rare mural]

@sand path because I dont Know that It Was A Bug

And I thought Its a Offer

And I was Also dont Know That I can Purchase It 2 Times😪😪

[onyx cairn]

You can't tell that you didn't know.

[broken sierra]

Game literally froze here, played in arcade and high pings kicked in while on high speed network. "Match server didn't respond" and "request timed out"

[gentle summit]

@onyx cairn what about me i have 1000 legit battle coins

[broken sierra]

If it was my device i wouldn't be able to take screenshot.

Game issue

[blazing saddle]

@rare mural Contact the ingame support regarding such issues. We cannot be of any help regarding such purchase issues.

[rare mural]

@onyx cairn 😪😪😪 Why?

@blazing saddle Ya I Tried But Only Bot Replying Bro I Just Want to Know That How to Contact Them?

[storm flume]

You can contact the customer service via the game settings, @rare mural. Refer to subpoint 5.3 in #faq for further instructions.

[sand path]

Try different ways ...dont go through the purches ones @rare mural

[broken sierra]

Any fix for the above issue of mine?

[gentle summit]

@broken sierra there is no support related to glitches bugs and hackers😂

[sand path]

Only fix I know is to go airplane mode and return @broken sierra

[rare mural]

@gentle summit True 😅

[broken sierra]

High pings will be resolved by airplane mode? Yeah for 5 secs, but there will be a person in circle running for 1 minute

[rare mural]

pubg Should Add Some Main Admin On discord 🤔

[blazing saddle]

@broken sierra Check #faq 4.10

[gentle summit]

I reported a hacker which is still not banned and when i reported him he is on diamond now he is on ace and pubgm devs says report them we take actions

[storm flume]

Hello, @gentle summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[blazing saddle]

@rare mural Purchase related issues should be taken to ingame support and not on social medias. We provide help only for client sided technical issues.

@broken sierra Do you suffer from high packet loss on your network? And does it happen on other networks?

[broken sierra]

Nope

Nothing
Nada

And yeah it happens on other network as well

Same high MS

[sand path]

Tried dns? @broken sierra

[broken sierra]

Mate listen, i use my network as i get it configured from the service provider store, i don't change it at all

And ngl, i can download a movie and play COD and fortnite at the same time

With least possible MS

[blazing saddle]

What region are you trying to access the game from?

[broken sierra]

Dunno what's the matter with pubg after update

Asia

[blazing saddle]

Asia is a huge region, try to be more specific?

And what service provider are you using?

@hoary agate No need to spam that copy paste message.

Rip. Another million roses episode.

[broken sierra]

3MBps on v-i and 5MBps+ on Airtel

[blazing saddle]

@broken sierra I have faced similar issues with Airtel. But DNS kinda resolved it.

I'll advise repairing the client before trying out DNS, @broken sierra.

[broken sierra]

And what about game freezing and not responding?

Repaired yesterday, it was worst before that

[blazing saddle]

Uff

what device?

[broken sierra]

Motorola One vision

[blazing saddle]

Did you try the 3rd option during Repair, @broken sierra?

[broken sierra]

I checked all

Map and others

The complete one

[blazing saddle]

Okay...

[broken sierra]

It's somewhat better than before, after repair

[blazing saddle]

Try to submit a detailed report about your issue in #old. We'll forward it, @broken sierra.

[broken sierra]

I did

Its Probably above 5-6 message now

Thanks for helping

[blazing saddle]

Got it. Will include it in the weekly reports if there are many users reporting it.

[broken sierra]

Arigatō

[odd pebble]

@hardy spear LOL

[molten pewter]

Lol never be back

[normal fulcrum]

@green saddle #activities

[storm flume]

Please do not use any other language aside from English in this channel, @hardy spear. Refer to #613267301243944960 for language channels.

[stable ether]

Pubgm Makes Mistake And I Lose My Hard Earned 1650 pts + 200 UC

well played TAncAnt

[night cloak]

Opened 10 classic create at once got silver fragments

[onyx cairn]

@stable ether
You did a mistake by using a glitch to benefit your account. It's not Tencents fault.

[stable ether]

Well Technically It's Thier Fault I thought it's A Discount

how am i supposed to know if this is gltich or not?

ok forget the Uc At least they should have given my 1650BC

or more vouchers So I could Get Some Amount Of BC

[night cloak]

@onyx cairn
It's not his fault because no one knows its a glitch
We think its offer

[blazing saddle]

And they fixed it by deducting only the extra UC and not banning the account temporarily.
The ToS states that the game does not allow users to abuse or misuse ingame glitches or bugs to have an unfair advantage, @stable ether.

[night cloak]

@blazing saddle
Really?
Then why they didn't fix many glitches in games and hackers

[blazing saddle]

For more queries, contact the ingame support.

[stable ether]

I Did Not mis use
neither did i Used Any Uc Glitch Neither i cheated
i just used the amount of uc they asked for purchasing the item

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

@blazing saddle
How many times and how many hackers?

[blazing saddle]

@stable ether Read the pinned message of this channel. No use ranting about it here.

[stable ether]

i know

[blazing saddle]

@night cloak #news.

[stable ether]

better end it here

[spring void]

@nova bloom they didnt take all UC dont beleive on youtubers they are just fooling you

[nova bloom]

Bro I lost all my UC

I had 450 now its 50

[blazing saddle]

No.

[spring void]

How it is all uc?

[blazing saddle]

They took only the UC that was redeemed via the bug, @nova bloom.

[spring void]

You lost 400, it must have been because you exploited the bug for 400 uc

[nova bloom]

I lost 400 UC if it was 200 of the bugged one I wont have screamed.

[blazing saddle]

Then contact the ingame support, @nova bloom. We cant help you here in anyway.

If you don't have any other questions, kindly move to #chat.

No need to spam here.

[hot plank]

May I ask something?

[blazing saddle]

Yes, @hot plank?

[hot plank]

Can someone explain to me about Connections?

I've been seeing the achievement for it but I don't even know what it is