#questions

1 messages · Page 674 of 1

signal vortex
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I already uninstalled the game and downloaded it again and it never resolves

woeful oriole
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@slow tangle I want to return my account to the global version. Is this possible?

slow tangle
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@woeful oriole nop not possible..
Its restricted by Vietnam.. So its almost impossible to revert to global..

woeful oriole
#

@slow tangle There is no solution ?

signal vortex
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does anyone have any idea how to fix this 60 day successive conquest bug?

slow tangle
#

@woeful oriole yes

woeful oriole
#

@slow tangle OMG varey bad

barren badge
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Wost update

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Pubg devlaper nood

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Only we get news skin and new bugs

mighty stirrup
#

Somebody help me with this 😥😭

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Situation

winged oak
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I need elp

woven atlas
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@mighty stirrup once you have logged in vietnamese version u cannot login back to global version

mighty stirrup
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@woven atlas but i never use Vietnamese version 😭😭😭😭

spring void
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@barren badge no trolling here

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@winged oak how may i elp you?

mighty stirrup
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@woven atlas I'm an indian player

winged oak
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Yeah so update..
How much time till i get it in Pakistan...on ios device

spring void
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@mighty stirrup your account was once opened in VN version and it cannot be returned

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@winged oak i have got it in playstore not sure about IOS

winged oak
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Dang it

mighty stirrup
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@spring void bro but i never use vn version

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@spring void how can i contact to pubg mobile

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If someone have pubg mail id please give

spring void
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@mighty stirrup it wouldn't have been possible without that, you can contact them ingame through VN version however they probably wont help you

mighty stirrup
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@spring void 😭😭😭😭

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@spring void but i want back my pubg id

topaz hearth
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@signal vortex That's because You once logged in continuously for 59 days and then didn't logged in on 60th day. Now you need to login continuously for 60 days to complete the achievement

spring void
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@mighty stirrup we cant help you, sorry

mighty stirrup
#

@spring void does you know pubg email id?

tough blaze
#

@Error 403

mighty stirrup
#

!rank

storm flumeBOT
#

This command is disabled in this channel, @mighty stirrup. Please execute the command in #481204134859505684 instead.

spring void
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@tough blaze how may we help you?

mighty stirrup
#

See bro their rep

spring void
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@mighty stirrup as i have said keep contacting ingame support we cant help you

tough blaze
foggy yacht
#

‪My thoughts on the scope selection button on PUBGM should be a instant push cycle selection of scopes acquired not individual selection. 🤔‬

mighty stirrup
#

@spring void okay thanks for your help

spring void
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@tough blaze issue has been forwarded

winged oak
#

How heavy is the update..btw

spring void
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600-700 mb @winged oak

winged oak
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Ty

cyan citrus
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in fpp i cant see the gun

storm flumeBOT
#

Hello, @cyan citrus!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

nimble lion
#

compiling resources and throwing them out of the game

tough blaze
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@ @spring void pubgm not taking my problem seriously

nimble lion
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@spring void compiling resources and throwing them out of the game

spring void
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@nimble lion emulator?

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@tough blaze give them time of few weeks

nimble lion
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No mobile

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@spring void

spring void
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@nimble lion please report yout issue with detail in #old

nimble lion
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am I not going to play? @spring void

spring void
#

You should try reinstalling

nimble lion
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16,00 uptade bad

brittle radish
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@cyan citrus

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How to solve 1080p resulation problem in emulator

cyan citrus
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@brittle radish its from update 0.16 patch not from gameloop, 720p and 1080 , it will be same unless devs fix it

keen kraken
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I had a issue, when i was open pubg i got error code 154140716, can anyone help me?

tacit gust
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Dear Support or someone who knows
Could you please clarify the situation.
Custom rooms have 2 spots left after update to v.16 and I could not find a way to add new spots. Is there a way to add those spots? We use them for our teams trainings, referee, gameplay recordings and streamers.

acoustic spade
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PMSC link?

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If there was one

balmy hornet
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Why this goddamn update goes over 1 gb even though its around 700mb. It doesn't stop even after crossing 100 %. Just BUBGM things 🤦‍♂️

keen kraken
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@balmy hornet same here

balmy hornet
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I can't keep wasting data while trying to update it. Total bs

keen kraken
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🤷🤦

cyan citrus
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please fix the resolution issue ASAP , its very annoying

candid reef
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Wtf

compact raven
night cloak
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This is literally the worse game ever smh. Me and my team was playing Qualify round of PMWL one of teammate was kicked out after entering match when he restarted there was no button to enter match. other member had voice glitch and I couldn't see smokes, couldn't hear nades pin either. whytf

paper gazelle
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how can i test beta?

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@grizzled lark @light trout

storm flumeBOT
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You can apply for the PUBG MOBILE beta program here, @paper gazelle:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

grizzled lark
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Sorry for that, @night cloak. Kindly use #old to give feedbacks about the game.

compact raven
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@grizzled lark

final summit
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hi, custom rooms have only 2 spectator slots

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is it a glitch

grizzled lark
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I cannot be sure about that, @compact raven.

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Can you provide a screenshot of it, @final summit?

compact raven
cerulean zinc
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Maybe u have not updated? @compact raven

verbal spade
spring void
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Just state your issue

polar marshBOT
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@verbal spade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

north mortar
#

How to change my account to other version of pubgm plz

spring void
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You cant

north mortar
#

Omg why can't

compact raven
clear patrol
#

slide to left you will get angry birds event

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@compact raven

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ohh winter festival event idk its a bug i think

west field
paper saddle
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Thig game was bug gi..full of bugs glitches

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Wrost game ever

hoary lodge
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Oops wrong place

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Sorry

nocturne arrow
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my i update pubg from emu and after its installing it say update gameloop and if i try to update its say you already have update version

cosmic gazelle
slender roost
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The sound system is so mess up

spring void
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@cosmic gazelle what happens when you press ok?

slender roost
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In new update

spring void
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@slender roost please send with detail in #old

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @nocturne arrow.

slender roost
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I can't hear enemies footstep

spring void
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@slender roost use #old it will be fixed soon

cyan citrus
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worst update ever

grizzled lark
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@cyan citrus → #old.

night cloak
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@night cloak can u tell do ineed to clear data or what?

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is clear data and clear storage the same?

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Where is the armory now?

cosmic gazelle
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@spring void nothing..it again shows some dialogue that you're using mobile data and you still wanna download the files or not I click on OK or Cancel...nothing happens

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This message is coming when I join a lobby or re-start the game

spring void
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@cosmic gazelle please post with details in #old

sand path
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@candid reef same happened with me ...only fix is to uninstall entire game and reinstall...I tried downloading it like that 5 times didn't work at all

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It even went to 2gb and showed cannot install

night cloak
spring void
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@night cloak probably bug, we should have info on it soon

sand path
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Similar has happened once before

night cloak
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Probably🤔 . Ok

fringe rivet
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My game aint launching

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3gb ram 32gb storage 1.59ghz 8core cpu

odd yarrow
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Hello, I cant seem to post in the #555492558428700682 channel and I'm having an issue with the new tdm loadout setup

night cloak
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Did they remove the helicopter from payload?

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@fringe rivet What is your device?

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@odd yarrow Try posting in #old.

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I need help.

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There is o helicopters in payload anymore.

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Is this a bug or were they remmoved

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There are also no normal.cars

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No idea on that.

gritty glade
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@blazing saddle

night cloak
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Can you look into ot

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Please

ebon comet
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Call

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Can i use gfx tool

wispy fern
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@night cloak few days ago I couldn't find any vehicles in vikendi, and its happening to payload mode

night cloak
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Pisses me off

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Paylaod is the best mode

storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @ebon comet.

sand path
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Happened in one Match or every single payload match? @night cloak

night cloak
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Every single.one.

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Out of 5

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Friend had same issue.

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Since update

clear ocean
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There are only 2 slots in room spectators

night cloak
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What a crappy update.

lean zephyr
#

Hello can I send ss

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!help

sand path
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People have been posting ss all day

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Only if its appropriate winner

lean zephyr
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New tdm mode have a new Button to use smoke and shield
How can add button on 3rd vehicle controles to use the smoke and shield

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Help

tawdry moth
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!rank

storm flumeBOT
#

This command is disabled in this channel, @tawdry moth. Please execute the command in #481204134859505684 instead.

lean zephyr
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@normal fulcrum help me

lapis flax
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What's with the earrape?

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In spawn

night cloak
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The game is crashing on emulator after switching to HDR now and after crashing the game is not launching when graphics is set to HDR...Please fix this

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

night cloak
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@lapis flax Switch to team from all.

lapis flax
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I have switched to muted

night cloak
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Better.

lapis flax
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Is the sound from the stupid birds

sand path
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Lel

lapis flax
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How do I mute then?

odd yarrow
haughty orchid
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Will this mode they added in Enragel be temporary or permanent?

odd yarrow
#

So payload still has vehicles, just a lot less than before

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@haughty orchid its limited time as said in descriptions

sullen lark
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Why 1.5 GB update size?

sand path
#

Dont do it....better to uninstall the game and download again If it shows up like that....from personal experience @sullen lark

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It goes like 760/698

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Then fails

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Again and again

sullen lark
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i don't have 1.5 GB data

odd yarrow
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1.5gb is the full download of game data right? Aside from maps and extras

sullen lark
#

sad life

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i'll try if it goes over the limit stop 🤷🏻‍♂️

sand path
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It's a bug faced by few...it goes beyond the 698 or whatever mb the update is ...even If your phone supports injections ...then fails...and that's what it shows before downloading @odd yarrow

night cloak
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The game is crashing on emulator after switching to HDR now and after crashing the game is not launching when graphics is set to HDR...Please fix this

sand path
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I've tried it 6 times ...don't do it...start fresh vector @sullen lark

haughty orchid
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@odd yarrow Thank you

hybrid harbor
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Help

night cloak
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@sand path Many were able to update the game with 2GB data. Uninstalling game has consequences as it will erase your game settings.

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Your one was exceptional, as some people face issues in play store while downloading large files.

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@hybrid harbor Aloha! How can I help you?

sand path
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Sowwy

night cloak
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@night cloak change my username to ParvinAslanov

hybrid harbor
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After this update my server has change indonesia to vietnam. In vietnam ping is very high and too many hackers. I am from Bangladesh

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@night cloak

night cloak
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@night cloak Sure.

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@night cloak ok

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@night cloak thx

sand path
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You can change usernames? If its allowed and doesnt trouble you change mine to- desTROYer 😛

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Thank You 💛

hybrid harbor
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@night cloak

paper saddle
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Hello @night cloak

night cloak
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@hybrid harbor I quite didn't understand your concern. Can you share a screenshot?

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@paper saddle Aloha! How can I help you?

sand path
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He probably saying he's being matched with vietnamese players instead of Indonesian players after the update ....in asia server .......

night cloak
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Oh.

sweet hornet
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sweet hornet.

paper saddle
#

Here are the emotes after update no voice on this emotes @night cloak

night cloak
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@paper saddle Can I see a screenshot of your sound settings?

sand path
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Just checked...ye the voices missing after the update even after having all the resources pack

frail idol
#

is pro or is noob

sweet hornet
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@night cloak can u help me

paper saddle
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Wait @night cloak

sweet hornet
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and tell me How shoud i do?

frail idol
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@night cloak is pro or is noob

sand path
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Emulator channel is different @sweet hornet

night cloak
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@paper saddle Nvm, yeah. Right. Can you write in #old?

sweet hornet
#

please tell me what shoud i do ?

night cloak
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@frail idol Aloha! How can I help you?

frail idol
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cna be pro

paper saddle
night cloak
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Pro = professionals, the ones play for money, @frail idol.

paper saddle
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Here The screenshot @night cloak

frail idol
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ok)

night cloak
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@paper saddle Gotchu, it's a bug. #old.

paper saddle
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I write there @night cloak

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@night cloak i need 1more help

night cloak
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Let me know.

paper saddle
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See the akm sound its normaL or its slow???

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I Was playing on smooth and high garphics @night cloak

night cloak
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Not sure about that, maybe @bronze yarrow can help!

paper saddle
soft ether
#

Does anyone else having issue with opening fruends section in pubg mobile?

paper saddle
#

@ThePanGirl in this video akm sound is differnt or normal

night cloak
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@soft ether It has been reported.

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@paper saddle Did you download the ultra HD sound pack?

paper saddle
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No

soft ether
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@night cloak so its not just happening with me

paper saddle
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I chAnge graphics smooth and high @night cloak

night cloak
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So, you are saying they sound different in smooth and high?

paper saddle
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@night cloak yes

night cloak
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@soft ether Right.

soft ether
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@night cloak also can you guys report R3KT×JEET

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He has played with cheaters b4 still cheating

sand path
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If you're talking about the bullet firing rate sound.....the fire rate of the gun itself was nerfed in the previous update @paper saddle

soft ether
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His accou was blked fir 7 days only

paper saddle
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When i fire from dp the bullets and sound comes slow @night cloak

night cloak
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@paper saddle Need help from our mod Phil. Let's wait for him to come online.

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@soft ether If he repeats, his account will be banned for 10 years.

paper saddle
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@sand path It was normal which one i show u in the video or any other issue?????

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Ok @night cloak

sand path
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Yeah the sound of akm was normal

paper saddle
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@sand pathGuns fire depends on graphics settings?????

sand path
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No they reduced the firing rate of akm @paper saddle

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Been a while

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By firing rate I mean the amount of bullets fired in 1 second

night cloak
#

I reported yesterday that UC glitch, did Tencent fix it?!.

sand path
#

Yeah it's fixed

paper saddle
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@sand path Recently i change my graphicz to smooth and high after thet i fell akm and dp fire goes slow im really in big confusion

sand path
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Go to audio and check If the sfx is ticked and at maximum....maybe @paper saddle

paper saddle
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@sand path ok wait

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@sand path

bright violet
#

New update come with alots of bugs
1: when i want to throw a grenade it automatically throw or grenade is gone and suddenly blast in front of you
2:when TDM is finished and after victory it stuck in tdm not showing results or exit from TDM
Please fix these bugs as soon az possible.

sullen lark
#

@sand path downloaded first try wew

winged umbra
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I started the download, it went OK, slow but ok but it never finished... I tried two other times but it's never complete. Why?

bright violet
#

It’s google playstore bug you have to download pubg mobile from another source like apkpure

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It shows 697MB but download full size like 1.8 GB

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Arsalan afghan asti

winged umbra
#

Okay I'll try thank you

halcyon urchin
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hu

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Hi anyone know why there’s no vehicles in payload mode

night cloak
#

@bright violet bali an astom

olive dirge
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@halcyon urchin they are on strike 😆

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@winged umbra same happened with me but it took 6 hours lol. And it didn't finish, playstore is bugged. Dont use that for pubg updates

sand path
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Only fix is uninstall entire game and download fresh....If data is not a problem @winged umbra

supple ore
#

what a disaster for a game update 💩

winged umbra
#

It says the update will take me 11 hours..

sand path
#

Start fresh @winged umbra

night cloak
#

@winged umbra

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Instead of all of these new modes and partnerships let’s get rid of the hackers! How many times and how many people need to complain about this.

winged umbra
#

It'll be faster if I just download everything single file again? @sand path

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I'm gonna be retired by the time it finishes lmao

supple ore
#

money is only thing that Tencent willing to listen about @night cloak

sand path
#

Yeah ...... @winged umbra seeing that wifi speed .....the update may fail 4-5 times

winged umbra
#

Now downloading the app from scratch will only take 30min

sand path
winged umbra
willow dune
halcyon urchin
#

@olive dirge who on strike

sand path
#

Uninstall and download again if data is not a problem....or continue there is a chance it might update as soon as it reaches 2gb @willow dune

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Or it might fail ...it did 4 times for me

fallow escarp
#

Where is this option ingame???

halcyon urchin
sand path
#

Not rolled out yet @fallow escarp

fallow escarp
#

Ffs

halcyon urchin
#

This update is garbage

sand path
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It should be available after patch

fallow escarp
#

So true @halcyon urchin

halcyon urchin
#

Anyone is getting the uc bug?

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Whenever I spend uc I get more uc

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I it keeps adding up but whenever I refresh the game the uc disappeared but I keep the stuff I bought

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Is pubg shutting down?

normal fulcrum
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@halcyon urchin Could be visual glitch. Report it in #old

cosmic gazelle
#

And now we have to change our controls for TDM too..why you guys make things more worst

night cloak
#

After the update I m having audio problem
Sometimes I dont hear my teammates voice and see.times I hear some of my teammates voice and cant hear others ?

cosmic gazelle
#

And I cant even select to see my friends and invite

olive dirge
#

Way too many bugs in this update... or should I say a downgrade

night cloak
#

@cosmic gazelle You can copy TDM controls from classic. And, the friends option is bugged rn for some people.

supple ore
#

@olive dirge facts

night cloak
#

Can’t even select from friends list anymore

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@supple ore yes but players are the customers and no players no money

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Every match hackers nowadays how about spending some money on keeping out the hackers

sharp hatch
#

Every update comes with lots of new bugs

night cloak
supple ore
#

@night cloak i agree with you 🙂 we shall see how Tencent follow suit to supporting a better experience for its PUBGM playerbase

winged umbra
#

Tried to download app from scratch, won't work. Where can I find the apk for the whole thing...

candid reef
#

I just updated Pubg and it keeps crashing when I get on

night cloak
#

When erangel 2.0 is coming?

cosmic gazelle
#

What are points crate collect in rage gear..Im collecting those crates but its isnt counting

mental dove
#

why theres no vehicle in payload?

kindred haven
#

If I found a new glitch how can I report it ?

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( new update glitch )

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Spamming the ski button In your inventory basically it jump up and down ( u glitch trough things )

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@warm wren

warm wren
#

@kindred haven report bugs of the new update in #old

kindred haven
#

@warm wren just did thanks.

halcyon urchin
#

It doesn’t let me report anymore

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There’s too many things to report

steady flume
#

The game is crashing in TGB when we choose HDR

warm wren
#

@halcyon urchin you are only allowed to report in that channel every 6 hours. You can edit your post to add more to it

bleak linden
#

I am using asus zenfone max pro m1, from 0.16.0 update I can't play tdm, because I can't change layout..I have a video.. tell me a way to send that..

halcyon urchin
#

Oh thanks

night cloak
#

Im lvl 50 on evo where my guns at tdm? Do i have to start all over again with a freaking scar l against campers with m24s and augs?

#

how does the third one works how to complete iT

winged umbra
#

What's a legit website I can get pubgm apk? Won't download from play store

night cloak
#

Are they going to let us copy our hud to different game modes yet because I can't be asked to remake it again for tdm in both tpp and fpp

bleak linden
#

Can't change layout

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Can't playtdm

haughty cypress
#

just so you know, making it a gif doesnt make it any easier to see @bleak linden

outer eagle
#

Hello !
I was trying to complete the missions of the Angry Birds event, but the mission to kill two people in PEE never counts. Has anyone managed to do? Has anyone managed to do? Would you help me?

bleak linden
#

Can't send video so I made animation..

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@haughty cypress

haughty cypress
#

yeah, its still hard to see

delicate ravine
#

Hello there . I would like to report a hacker.. from Asia server and he's kept in his bio that he is selling hacks which can't be banned.. I have the evidence too.. please take the steps necessary for a clean gaming environment.. thanks In advance

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I have reported him in game too..

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@bleak linden hit settings then controls then on top left select TDM and then there's a setting to copy the classic layout.. hit that and save it.. your classic layout will be implemented in the TDM format

bleak linden
#

@delicate ravine okay I'll try it

onyx thicket
#

is unclear

polar marshBOT
#

@onyx thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle
#

Stop this irritating angry bird sound ASAP

sweet sail
#

Getting this error

#

@cosmic gazelle Yeah that's irritating

night cloak
#

@sweet sail did you buy that helmet using VPN

ionic sparrow
#

@night cloak whats the difference in buying something with VPN or without

verbal pumice
#

did you guys see the classic crate

ionic sparrow
#

no

verbal pumice
#

I want that outfit but tencent is to greedy

ionic sparrow
#

ikr

verbal pumice
#

Like always

#

they literally had 4 lucky spins in 1 month

ionic sparrow
#

I spend so many tokens and get sheet

verbal pumice
#

The scar l skin,The UAZ skin,and the chicken one

#

It’s literal trash

ionic sparrow
#

I really want the white suit

#

It’s looks 😍

verbal pumice
#

I want the new outfit that’s in the treasure crate

ionic sparrow
#

you know the yt levinho?

verbal pumice
#

No

#

I don’t watch pubgm youtubers that much

ionic sparrow
#

oh he has the latest of nearly everything

#

the 1.5k uc companion

verbal pumice
#

I do watch this one guy called fatalfrag

ionic sparrow
#

Skins on everything rich guy man

verbal pumice
#

He has like 500k UC and he spends it on everything that comes out

uneven gulch
#

This new update made my crashing issue worse
My game just crashed twice before I could play a round

ionic sparrow
#

@verbal pumice wow

verbal pumice
#

@uneven gulch my game froze in the loading screen

ionic sparrow
#

Same

verbal pumice
#

The angry birds lobby is annoying

ionic sparrow
#

I know

verbal pumice
#

can’t hear anything

ionic sparrow
#

It destroys your ears

verbal pumice
#

Yes

ionic sparrow
#

The admins and mods don’t respond what the hell

#

is there a main pubg discord server?

verbal pumice
#

Btw guys

polar marshBOT
#

@verbal pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ionic sparrow
#

Hmm

#

What did u write @verbal pumice

sterile thorn
#

Guys is the region ranking not accessible?

night cloak
#

@ionic sparrow the difference is, if you using VPN to buy skin from India and turning off your VPN you can't equip it

ionic sparrow
#

Oh

#

Ok thanks 🙏🏽

night cloak
#

Unless you connect back to the previous ip

#

Then you can 👀

ionic sparrow
#

Kk

hollow rune
#

Guys what is the normal response time for hacked accounts?

#

I’ve been waiting 3 days on my case

#

For them to processs my claim

night cloak
#

There's thousand of it..

hollow rune
#

Any staff member about for a hand?

haughty cypress
#

@hollow rune there's thousands of reports, be patient

hollow rune
haughty cypress
#

there is no point sending this to anyone

summer pumice
#

Hi there

#

I have been facing issues related pubgm update

haughty cypress
#

yes, everybody has been, look at #old

summer pumice
#

After update can't see snow map ??

haughty cypress
uneven gulch
#

I'm about done with pubg

stone atlas
#

why game restart too many time after update

mossy magnet
#

no body cares

uneven gulch
#

It's not restart

mossy magnet
#

:)

uneven gulch
#

It's crashing

stone atlas
#

yep why it crash

uneven gulch
#

Nobody cares that the game crashes on everyone making it unplayable? @mossy magnet

#

I mean that's news to me

mossy magnet
#

it works fine for me

#

must be your android device, soz

stone atlas
#

i am use gameloop

night cloak
#

I think it would be awesome adjust gun volume, sometimes I have problems with the noise of gunshots being too loud, damaging my ears or triggering me. I can't low all the volume/playing without earbuds because I want to hear & localize the steps etc. I think other people can have this problem, or just want a less noisy match.

polar marshBOT
#

@uneven basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@high nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

copper parcel
#

Why the sound is like that? I hope they will fix it (ipad users)

patent minnow
#

My game finds no match

stone atlas
#

i canot play cause of crash ?

hollow rune
#

How will I know when Tencent have revoked the hackers account off my profile??

#

As it doesn’t show for me as I use IOS and he’s got google play connected

serene ember
#

Hi

#

Why can’t I update?

wintry raft
#

i have a problem with tdm bcz i play rifle when i click 1 and sniper when i click 2 so let us switch it and play as we be comfortable and sry for my bad english

fluid tendon
#

Hey I have a issue, a Mythic Emote In Season 10 on 95 Rank this Emote has No Sound! Its Mythic Despite as well It has No Sound, Why Pubg Mobile Why? Please Fix This Problem Before the End of Season 10🙁

night cloak
#

How can I report the dissatisfaction of this new update. The game has been ruined. TDM and Payload were perfect how they were and now they aren't even playable.

gilded arch
#

@night cloak same thing even the controls are missed up

stoic elbow
outer torrent
#

any one have a problem using 1080p ?

#

ingame res doesn't change

cyan citrus
#

@outer torrent in emulator this problem is for everyone, i think devs never tested and just released this update , full of bugs and glitches

outer torrent
#

@cyan citrus thanks bro i thought it was gpu bug ❤️

gaunt orbit
#

I have never seen so many "request timed out" in my life!

tough blaze
night cloak
#

@stone atlas, Report in #old

#

@serene ember, The update is in play store and app store. You can update maps and download resource pack after updating from the store.

#

@night cloak, Report in #old

#

@fluid tendon,Report in #old

#

@outer torrent, Kindly check if 1080p available for your device. pubgm_hidethepain

tough blaze
velvet vault
#

Since yesterday the friends list wont open most times. We have to open inventory or something and close then the list will be accessible. I tried repairing but that also didn't solve the problem

merry sandal
#

Please report it in #old, @velvet vault.

vestal estuary
#

Do we get tier protection on 4300 points

night cloak
#

Any news on helicopters pubg

#

Where they went on payload

tough blaze
fluid tendon
#

@night cloak i didn't know Sorry about that😅

night cloak
#

@tough blaze, Report in #old

fluid tendon
#

@tough blaze Yeah Bro😟

tough blaze
#

@ @night cloak already reported... When it will be get solved

polar marshBOT
#

@tough blaze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@tough blaze, Have patience, it will be solved soon.

night cloak
#

@outer torrent yes

rugged dune
#

how do you find loudout??

night cloak
#

@rugged dune, Crates and RP ranking up. pubgm_hidethepain

#

Hi there i am having resolution problem 720p and 1080p dosent make any change in my device seen yesterday please help

rugged dune
#

no, i mean for tdm, how do i change my load out

night cloak
#

There's a glitch with Payload. No helicopters and if you lock your crate teammates xsnt pick up your ID card.

#

Can't

#

@rugged dune, Like you are asking when you are in match that time you want to change the loadout?

rapid osprey
night cloak
#

Go to your backpack and click on organments

#

Look on top to the right >

rapid osprey
#

Ok..

night cloak
#

It is right there.

#

@rugged dune, You can change the loadout when you respawn and at the start of the match. You can always change loadouts in Evo tab before starting the match as well.

If you meant how to choose the loadout in a match, there is an option of loadout click on that and choose the loadout as per your choice then press anywhere on the screen. It will automatically choose the loadout you are opting for.

#

@night cloak, Report in #old pubgm_hidethepain

earnest steeple
#

Bruh chiter whee the anti cheat security

#

Game pay to win

storm flumeBOT
#

Hello, @earnest steeple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
#

I have a simple issue. I just want to know if it's normal or not. I am in platinum 4 , and I see my friends are getting into a player full of original players but why I am getting a lobby of bots?

#

I'm play in Asia and I have double checked the thing

round spear
#

What an update, just downloaded 1gb of bugs 😂😂

fierce wasp
#

This new TDM update is really bad. We need the old TDM back <@&639889499718942720> @COMMUNITY TEAM

cerulean zinc
#

Stop pinging them

umbral bay
#

I don’t wants Prime Plus Anymore please Cancel it & Give me my 10$ back PUBG Mobile it’s not fair I subscribed 1 time I don’t want every month 😑😑😡

glass prawn
#

what is with all this lag, in game and in lobby

storm willow
#

@umbral bay you gotta cancel it on that subscription page (as shown in your SS)

umbral bay
#

If I cancel they will get back my money it cost

woven atlas
#

Nope

#

U should have cancelled it earlier

storm willow
#

You have to cancel it 24 hrs b4 the 30 days timeline

#

That’s how the subscription works, it’s auto renewal monthly

next dagger
#

Can you join another clan right after leaving one? Or do you have to wait an hour? I can't remember if you can or the waiting only happens after you join a few clans in a short period of time.

glass prawn
#

what is with all the lag in the new update?

storm willow
#

What device?

glass prawn
#

emulator

storm willow
#

it’s smooth on mobile iOS no issue yet

glass prawn
#

no support, yet again

#

for a support channel, there is no support at all

dense token
#

I can’t click to access my friends list it won’t work

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @glass prawn.

spring void
#

There would be support if you are in the correct channel

#

@dense token yes, the issue has been posted in #old

glass prawn
#

Support for matters concerning PUBG MOBILE.

#

says this right up top

spring void
umbral bay
#

@storm willow it’s not possible I can’t remember the last day

storm willow
#

@umbral bay Check your bank statement 🤷‍♂️

#

It says next billing is on jan 10 so cancel it earlier as jan 9

#

@umbral bay ^

#

Also the marked message says you can still access subs even if you cancel now ! So shouldn’t be a problem

night cloak
#

I have a simple issue. I just want to know if it's normal or not. I am in platinum 4 , and I see my friends are getting into a player full of original players but why I am getting a lobby of bots? I'm play in Asia and I have double checked the thing
Anything related to my issue?

spring void
#

Sometimes you get more bots in higher leagues due to less players available @night cloak

#

And opposite in lower leagues/tiers

night cloak
#

Aha but my lobby is full of bots lmao

#

Haven't even found a real player in my lobby.

spring void
#

Sometimes it can happen

cosmic gazelle
#

Grenade is getting invisible when I cook it and sound is too loud of guns and etc which is so confusing and annoying

#

And emotes which I currently own and which has sound in it,I can't hear the sound when I use those emotes.

somber hearth
#

Small visual glitch in the Armoury where the holo sight will appear on the stock of the Winchester/Win94

warm moth
#

Please any chance to solve the 1080 p resolution issue ? It never change and stay at 720p and the map names items everything is so so big please can you update on this?

night cloak
#

After update the lobby is full black....cant see anything.....fame loads fine but black screen on lobby.... iOS

#

How to fix this

sturdy hollow
#

the game keep on sending me there after i changed my graphic setting it wont open at all

night cloak
#

lol new bug

#

Bullets doesn't damage this guy

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sturdy hollow.

dense token
#

I can’t access my friend list. I keep tapping and nothing. If I use another app that side is responsive. It’s PUBGM. I’m using an IPHONE XR. Help.

serene heron
#

I send 4 videos for people cheating before a month and nothing happened to them through that link you guys posted. Are you guys trying to tell us just play with hack ?

#

If PUBG system can’t detect them nothing will happen to them and if you send a prove also nothing will happen to them!

#

So instead of buying the royal pass I should buy a vip hack

#

To handle this game

vagrant onyx
#

@dense token yea true this bug
for now tab on inventory than tab again its will work

tough blaze
night cloak
#

@cosmic gazelle, Report in #old

tawny skiff
#

Hey so,does anyone know why haven't i got the update when my friends around me already have it
my phone is Realme 3 Pro, Android 9

wanton quail
#

I want to remove FB account to pubgm because my FB Account permanently suspend help? Me

night cloak
#

@somber hearth, Report in #old

#

@warm moth, That's a bug and they will fix it soon.

#

@sturdy hollow, Try restarting or try updating the emulator. Or ask for help in #emulator-support.

serene heron
#

@tough blaze bro they can’t do nothing about hacks just hack

night cloak
#

@night cloak, Kindly report this in #old

wanton quail
#

@night cloak I want to remove FB account to pubgm because my FB Account permanently suspend help? Me

serene heron
#

A billion dollar company can’t detect a punch of hackers

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @wanton quail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@wanton quail, You need to contact in game cc. Or contact FB support for this issue.

normal fulcrum
#

@serene heron It's useless saying all this here. No one here is affiliated with Tencent, Pubg Mobile or their Customer Service

serene heron
#

So how we can get contact with them

normal fulcrum
#

@serene heron If you want to report hack than follow what we always ask you to do. Doing anything else won't help

night cloak
#

@serene heron, They get tones of hack reports, they review the videos manually, it takes time to check such amount of videos and to take action against them. You need to have patience. pubgm_hidethepain

serene heron
#

I did it’s been a month with a prove nothing happened

normal fulcrum
#

And if you report someone, they won't get banned right away. They will go under investigation for few days and will be banned only if they were found cheating

#

So if you report someone and they didn't get banned, that means either proof wasn't enough or they weren't cheating

#

You can try and report them again with more and/or better proof

night cloak
#

@tawny skiff, The update is in Play Store. After updating from play store you'll receive in game update. Make sure to have enough space before updating.

serene heron
#

Better a prove a guy has aimbot how you want me to prove it

normal fulcrum
#

I already told you I saw that video and he wasn't cheating. That was just a lucky shot

serene heron
#

Hahahah

normal fulcrum
#

And don't share videos here

serene heron
#

Lucky shot okay this is the last time

trim shuttle
#

what about the 1080p resolution?

normal fulcrum
#

And you have reported him already right? Than wait for report to update. Maybe CS might find some abnormalities with his account

#

@trim shuttle Emulator?

trim shuttle
#

YUP

normal fulcrum
#

@serene heron Now stop complaining on same thing again and again which I have already told you

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @trim shuttle.

night cloak
#

That's not a lucky shot, look how the recoil was controlled. See what gun he is using. pubgm_LUL

#

@serene heron, Report again, I find that suspicious. pubgm_hidethepain

normal fulcrum
#

@night cloak I saw the full video. You can't judge if someone is hacker or not just by seeing 1 small clip. And I didn't saw any use of aimbot after that 1 shot

#

But still if you guys think he's hacking or cheating @night cloak @serene heron, you're free to report the player again. As I said before, if he's found cheating, he will be banned

sturdy hollow
#

@night cloak HDR was causing it

#

if u changed ur graphics to HDR or above u will get the glitch

normal fulcrum
#

@tough blaze Pubg Mobile or Tencent don't sell hacks or cheats. If you find any cheater, you can follow below message

storm flumeBOT
#

Hello, @tough blaze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

trim shuttle
#

@E what about 1080 resolution 😕

night cloak
#

@trim shuttle Wait for a fix, it was reported.

onyx briar
#

how to fix a bug where i cant see or hear grenade explosions and smokes

glacial shale
#

How long will the angry birds thing last? Because its pretty annoying to hear everytime you're in spawn.

strong fossil
#

Since season 2 I am opening crates and getting not even a good item why so🙁

spring void
#

Luck

rapid osprey
#

The place Where I have Marked its not working,Like when I click on It Its Popping up,Even Though i have Repaired the game Still The issue ⚠️

spring void
#

@rapid osprey it is a known issue and will be fixed soon

normal fulcrum
#

It is a common issue where device failes to load resources and thus sound and audio of all throwables are not available

kindred haven
#

Is this a visual glitch for me ? That I can see still the gift box, although I have claimed the gifts.

topaz hearth
#

@strong fossil Collect 10 Premium Coupon and open at 10 at once.

polar marshBOT
#

@keen hollow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

What does that Ace *1 mean?

woven atlas
#

@night cloak After u reach ace , every 100 points u get a star...1star....2star...and so on

night cloak
#

Thanks

#

@woven atlas

zinc relic
#

I am unable to access my friends list after this new update

#

And collect update rewards

boreal spindle
#

hello resolution still glich ? not yet fixing in emulator i play with 1920 x 1020 but inside show me like 1080 x 720 why ?

formal locust
#

Anyone any ideas on how to use the ornaments ? Pls tag me if you do. Thank you

rotund trellis
#

Hello. I need help with an Issue. It keeps getting me killed

mint ravine
#

We want our old pubg

foggy narwhal
#

@glossy sable i need help please

night cloak
#

@foggy narwhal Aloha! How can I help you?

#

@rotund trellis And what is it?

#

@formal locust Did you get the ornament?

#

@boreal spindle It is a bug and should be fixed soon.

foggy narwhal
#

Can i post videos here

night cloak
#

@zinc relic Bug.

#

@foggy narwhal Yes. But may I know what is it about?

polar marshBOT
#

@foggy narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rotund trellis
#

@night cloak My game audio keeps going out randomly Everytime I play and I have to keep restarting my game every 5 minutes to get the audio back.

normal fulcrum
#

@rotund trellis Post it in #old. Should be fixed in next patch

rotund trellis
#

Okay thank you @normal fulcrum

mental dove
#

@night cloak why there aren't any helicopters in payload mode???

night cloak
#

@mental dove They were removed.

mental dove
#

Oops okay but payload is all about helicopters 🤷

formal locust
#

@night cloak yes have the ornament but can’t find them in inventory. Good morning btw. Hope you are well

normal fulcrum
#

@formal locust How did you get ornament?

clever wharf
#

game is so lagging in lobby... did anyone feel it?

ashen siren
#

Ping is so high in Bangladesh how to solve it @glossy sable

oak spire
#

My TDM Control always is in Default. I changed it bt no effect in TDM. Solved plz

half adder
#

Hi guys are the hackers gone

#

in emulator

crimson idol
#

@half adder yup. Almost

#

We need the old TDM back. Can't they just let the good things be like that and work on other things? TDM used to be so good and now, it's literally dead.

#

😠

#

The resolution won't switch to 1080p. It's stuck now.

#

Great

night cloak
#

The update was yesterday and there are already hackers in game wtf?

#

They aint gonna ban hackers but gonna add angry bird which is annoyin. ARGH

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

upbeat token
#

I need help , i logged out and logged in again and then my account was lost. PUBG is linking my game to the wrong Facebook account need help@ASAP

half adder
#

is gameloop saving debit card details good

#

can hackers get my account details

#

if yes how can I buy PUBG Mobile money?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @half adder.

spring void
#

@upbeat token that is impossible you must have done something yourself

upbeat token
#

Like what ?

#

It links to the wrong account

spring void
#

Someone else must have linked it game cant link an account itself, it doesn't even know your password

clear berry
#

Why my default shower is Europe when someone clicks on my page when my higher tier server is NA?

#

With better rating too

upbeat token
#

@spring void So how do I get my account back , I’m a season 9 Ace

spring void
#

@upbeat token contact ingame support

storm flumeBOT
#

You can contact the customer service via the game settings, @upbeat token. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@gleaming fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @gleaming fog!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT
#

@upbeat token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void
#

@upbeat token we cant be of any help either, they are the only one who can help you keep contacting them

polar marshBOT
#

@gleaming fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@upbeat token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

paper saddle
#

What the hell after update in tdm

west field
dense kraken
#

Who can I dm about a question?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prisma topaz
#

Dear sir my facebook account is hacked and now disabled by facebook and I can't log in pubg and my so much money invest in pubg
So now what can I do ????

severe garnet
#

why in emu has lot of cheatera

dense kraken
#

Fam where is the support

paper saddle
#

After new udpate facing new errors why this happen..appoint intelligent developers

dense kraken
#

Box is in the ground

twilit copper
#

@severe garnet both mobile and emu has that... the diff is emu it is easy to do so in comparison with mobile

paper saddle
#

Friendlist not opening

haughty prairie
#

@paper saddle same with me

little cobalt
#

can anyone tell me why game in 720p??

night cloak
#

@little cobalt It is a bug. Should be fixed soon.

#

@prisma topaz Contact customers support in game.

#

Why does my joystick sometimes glitch out but only in the tdm mode (since the update)

#

@west field Please remove your payment method from Google and add it again.

#

@night cloak Maybe it's a bug, wanna explain the issue you are facing in #old?

#

@night cloak Btw, did you not copy over the classic controls to tdm controls?

tough blaze
#

Tencent don't overload the game.... We want Old pubg..... Too much unwanted feature in the game ...Make the pubg as simple as possible

night cloak
#

@night cloak is there a way to copy them over now?

#

That would probably fix it

#

@night cloak Tap on TDM controls and the copy option should be at the top.

#

Thanks :)

severe garnet
#

@night cloak dude

polar marshBOT
#

@severe garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

earnest steeple
#

Hey how set auto login Twitter

night cloak
#

@paper saddle, Report in #old

severe garnet
#

we cant play

#

on erangel

earnest steeple
#

Play training

severe garnet
#

becuse erangel has 50 cheater and 50 bots

#

emu player know what i am say

earnest steeple
#

Dude @night cloak how to auto login use Twitter

night cloak
#

@earnest steeple, You need to login through twitter account. And when you try to enter the game click on twitter icon or don't logout, it will automatically sign you up to your twitter account.

earnest steeple
#

Ok gtg

dapper bridge
#

any idea about resolution problem

deft prawn
#

Cannot find a single vehicle/helicopter in payload mode after update 0.16.0

tardy egret
#

anyone have problem with resolution in game ?

earnest steeple
lime juniper
#

@compact raven | Yesterday at 3:54 PM:

@lime juniper
Why WINTER FESTIVAL EVENTS is not opening in my phone
[Screenshot]
Are you still experiencing these issues?

@tough blaze | Today at 3:51 AM:

@lime juniper fix this... No laughing sound in mythic emote
[Screenshot]
The developers are aware of the different bugs that came with the update, and are working on correcting them.

@fierce wasp | Today at 5:35 AM:

This new TDM update is really bad. We need the old TDM back <@&639889499718942720> @COMMUNITY TEAM
Thank you for your feedback. Feel free to send more details on why you believe so, in #old.

earnest steeple
#

How auto login

#

@night cloak bro

deft prawn
#

Cannot find a single vehicle/helicopter in payload mode after update 0.16.0

night cloak
#

<@&639889499718942720> hey there's a guy on yt playing with hacks and streaming it

#

His channel's link

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

tepid gate
#

Can't login, stuck on loading screen. My network is good and i think the pubgm servers are down.

still notch
#

Sorry wrong channel.

dapper bridge
#

@tardy egret i also got resolution problem

earnest steeple
#

Many cheater

night cloak
#

@earnest steeple, Tell what issue are you facing while loggin? pubgm_hidethepain

earnest steeple
#

I do login with Twitter and im exit pubg and i. Login again still must click login not auto login

#

Every match i got cheater

#

Well done game:)

night cloak
#

@earnest steeple, Clear cache and do that login thing again, it will work.

hot basin
#

@blazing saddle buddy my bonus challenge theme is different or old style i dont see any challenges like win 3 classic matches everyone has new updated

blazing saddle
#

Can you provide a screenshot, @hot basin?

hot basin
#

😨

#

Ok

final summit
#

since the update , custom room only has 2 spectator slots. How can i organise custom rooms with 5 or more spectors if needed. I am currently running a tournament and i am having lots of issues. @blazing saddle

hot basin
#

@blazing saddle

#

Other have different type of challenges and theme and it shows bonus rewards to them

deft prawn
#

Cannot find a single vehicle/helicopter in payload mode after update 0.16.0

blazing saddle
#

@hot basin Is your game updated to the latest version?

hot basin
#

Yes its 0.16.0.116

blazing saddle
#

@deft prawn We are aware of this issue and have forwarded it.

hot basin
#

What should i do bro?

#

😨

#

I loose many matches coz of hckers in this type of challenges

blazing saddle
#

What region are you playing the game from, @hot basin?

hot basin
#

India

blazing saddle
hot basin
#

No i see only bonis challenge

blazing saddle
#

Have you taken part in Bonus Challenge?

hot basin
#

Yes

#

Many times

#

I have history too

#

When it first came

final summit
#

@blazing saddle spectator glitch, i dont get 10 spectator spots.

blazing saddle
#

@final summit Have you tried adding more users in the room?

hot basin
#

Bro help me too

forest frost
#

I can't use 2560*1440 resolution in pubg mobile after new update any expert

final summit
#

@blazing saddle yes, i had a tournament yesterday and we have a team of 5 spectators so we faced this issue

umbral cape
#

The 720P issue please , i cant play with this resolution in my 2k screen !!!! 24h+ and we had the same issue , we cant stream the game anymore

sweet cedar
#

Any reward for award in play store and app store?

forest frost
#

Everything is too big for me

#

In mobile now

#

I already used bagt and gfx tool but not successed

#

Earlier it was work nicely

hot basin
#

@blazing saddle help bro

blazing saddle
#

@forest frost GFX tools will lead to an account suspension since its usage is considered as a violation of the game ToS.

#

@hot basin Contact the ingame customer support regarding why you do not have the option of Bonus Rewards on your account.

forest frost
#

@blazing saddle now I have to modify new setting

hot basin
#

Thnx bro

blazing saddle
#

@final summit Have you faced this issue with advanced room card too?

final summit
#

@blazing saddle Yes, bought advanced 7 days card yesterday and that is also no use

sand path
#

Restart and should be back @hot basin

forest frost
#

Due to less Pixel all buttons are too big and I miss fire often

#

So earlier I used high Pixel all small button

blazing saddle
#

Kindly reinstall the game or clear game data from device settings and do not use GFX tools or any such 3rd party app again as it puts your account at risk, @forest frost.

forest frost
#

After new update 2560*1460 resolution not working

#

@blazing saddlei did it already but not work

blazing saddle
#

We'll forward the issue, @forest frost.

forest frost
#

I have one plus 6T 8 gb ram

#

@blazing saddle okk thanks bro

#

👌

sand path
#

How do you set the pixel?

#

Wow

bronze flint
#

See this guys selling hacks

fickle pasture
#

@lime juniper @harsh anchor need your help to banish cheat sellers and cheat devs I left them 2 days ago so I have intel about every single cheat

storm flumeBOT
#

Hello, @fickle pasture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

fickle pasture
#

okey

#

Banning cheaters wont make any solutions

#

forst have to block the source

#

first*

boreal drum
#

I am getting High Ping issues after the update, I don't know why

sand path
#

Pretty sure they know the basics 😂 and working on it..... @fickle pasture

fickle pasture
#

@sand path You dont know me xd

blazing saddle
#

@boreal drum Kindly click the Repair Client option at the login screen. This should fix the issue.
If the issue persists, check your internet connection.

final summit
#

@blazing saddle Yes same issue with advanced room card as well.

fickle pasture
#

Cheat developers always find a way out

blazing saddle
#

@final summit Alright, I'll look into it and see if there are more users reporting it.

#

@fickle pasture We are aware about it. Kindly check the pinned message in #news.

boreal drum
#

It's like always having the same ping 968ms, and when I restart the game it falls down to 96, 78, 68

prisma topaz
#

@blazing saddle my fb account was disabled by facebook now can I recover my all data into new account .....

final summit
#

@blazing saddle any quick solution as i have a 3 day tournament that I have organised

blazing saddle
#

@prisma topaz Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

#

@final summit Not that I'm aware of.

pliant belfry
#

does anyone got the premature nade bug??

prisma topaz
#

My account was hacked and then facebook disabled it now what should I do and now I can't log in into pubg

pliant belfry
#

well Throwable in general

sand path
#

Yeah It's a thing @pliant belfry

pliant belfry
#

thought it just me

fickle pasture
#

@blazing saddle fine

#

good luck

blazing saddle
#

@pliant belfry Yes. We are aware of it and have forwarded the bug. Kindly check #old

pliant belfry
#

thanks

blazing saddle
#

@prisma topaz Contact Facebook support. Issue is directly related to your social media account.

prisma topaz
#

They disabled it permanent and they said now nothing happens ....

#

Then what about my uc and skins

night cloak
versed sorrel
#

My 200 uc is missing !
How do i tell them they dont even reply

storm flumeBOT
#

You can contact the customer service via the game settings, @versed sorrel. Refer to subpoint 5.3 in #faq for further instructions.

versed sorrel
#

They dont even reply i only get reply from bots

#

Its been 2 days

sand path
#

Did you try the 200 to 300 uc thing? @versed sorrel

smoky mantle
#

Hello

blazing saddle
#

@night cloak Give me some time, I'll upload the map files soon. You can manually download them from #faq subpoint 4.12 once I'm done updating the files.

smoky mantle
#

why my 200uc gone

blazing saddle
#

you probably took unfair advantage of a recent bug ingame.

woven atlas
#

@smoky mantle because u bought the 200 uc via bonus challenge bug

night cloak
#

It wasn't our mistake it was pubg s mistake

serene ridge
#

No helicopters after update?

sand path
#

The terms and conditions clearly states they can correct it @night cloak

smoky mantle
#

@woven atlas but this is wrong why not too quick action on hacker

alpine pine
#

Did you only lose 200 UC or all of it? @smoky mantle

woven atlas
#

@alpine pine Only 200

smoky mantle
#

Why too quickly on us

alpine pine
#

Ah 😮

blazing saddle
#

And the game ToS clearly does not allow making use of an ingame bug for an unfair advantage.

woven atlas
#

Yep

smoky mantle
#

@alpine pine200 only

blazing saddle
#

Read the ToS before blaming the game.

sand path
#

But yeah you can try it ...almost everyone did .but you dont get to complain if it gets fixed

blazing saddle
#

You can take further queries to the ingame support. We cannot help you anymore regarding this issue.

woven atlas
#

You shoudnt be complaining cuz they took only 200 not your entire uc

blazing saddle
#

If you do not have any other questions, kindly move to #chat

sand path
#

Its same as asking why the warehouse glitch is removed in georgopol

serene ridge
#

No helicopters on payload after update?

alpine pine
#

I have a question then. What happened to everyone who probably spent all their UC after using this bug? Got away with it?

coral leaf
#

Its randomly generated @serene ridge

serene ridge
#

Ok thanks

blazing saddle
#

We are aware of the issue and have forwarded, @serene ridge

serene ridge
#

But I didnt found any @coral leaf

alpine pine
#

Ah good thing then

coral leaf
#

@serene ridge yeah sometimes you just unlucky

night cloak
#

I have very nice WiFi and mobile data I have deleted pubg and reinstall the problem is there I have reset my phone the problem is there what should I do I have clear background apps and in my phone there is only. public the. problem. is not going what should I do

blazing saddle
#

oops wrong mention.

night cloak
#

Help @blazing saddle

sand path
#

What's the problem?pubgmOhh

night cloak
#

@sand path wait i will send screenshot

#

The problem is that connection problem @sand path

#

@blazing saddle I am on iOS

#

@blazing saddle I have very nice WiFi and mobile data I have deleted public and reinstall the problem is there I have reset my phone the problem is there what should I do I have clear background apps and in my phone there is only. public the. problem. is not going what should I do

#

@blazing saddle I can’t even download my dress

sand path
#

You playing in the right server ? @night cloak

night cloak
#

@sand path yes

#

@blazing saddle and when I am login through guest I can download in that account

#

I will send screenshot if problem

blazing saddle
#

@night cloak Unfortunately i dont have any solutions for iOS devices regarding this issue. Maybe try reinstalling the game.

night cloak
#

See

sand path
#

Can hardly read that

#

Ouch my eyes

night cloak
#

Now

alpine pine
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This has happened a few times since updating

night cloak
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Niw also @alpine pine

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What can i do

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@blazing saddle but I am not getting any error when I am login to other account only on this account

alpine pine
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I restart and it works fine

sand path
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Try clearing cache ...and do some speed tests

night cloak
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@alpine pine no i have restarted 100 times and repaired clear chache also

maiden salmon
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My 200uc deducted why ?

alpine pine
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@maiden salmon you used the bonus challenge bug

sand path
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|

night cloak
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@alpine pine what can i do itns new phone REDMI NOTE 8PRO

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I need Admin to see my id and and find bugs

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I am sad

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I have clear cache now let see @sand path

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@alpine pine

maiden salmon
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@alpine pine Bug! What about silver coins in boxes in every time ! What about 120uc 😦

alpine pine
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What @maiden salmon

spring void
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@night cloak please check your network

sand flame
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Anyone knows if pubg will fix the resolution issue with emulators?

spring void
#

@sand flame issue has been reported

alpine pine
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@night cloak Try checking your network. It might be unstable. If it's still not it, my best bet would be to reinstall the game.

sand flame
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@spring void thanks

spring void
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Or repair first

night cloak
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@alpine pine bro my network is nice

alpine pine
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He said he did

night cloak
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@alpine pine i have done everything

sand path
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Do a speed test now and send the report to me @night cloak

night cloak
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@sand path how to do

sand path
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Just go to google and type speed test

night cloak
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Ok

sand path
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Pick amy

blazing saddle
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@night cloak check #faq 4.5 if it helps.

night cloak
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Wiat

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Wait i have to do with wifi

blazing saddle
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yep.

night cloak
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@blazing saddle

hazy phoenix
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@blazing saddlehello bro all my maps and resource pack are downloaded thank you

night cloak
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@blazing saddle see

blazing saddle
#

What region are you playing the game from?

night cloak
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@blazing saddle what shell i do

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@blazing saddle idk i m playing with 🇲🇨

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I am from india

alpine pine
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Yes that^

blazing saddle
sand path
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If you living in the northeast region of India then the government has restricted things there due to what's been happening @night cloak

night cloak
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@sand path no here many are playing oubg

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Pubg*

hazy phoenix
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@night cloakmaybe they are using vpn

sand path
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Use vpn at your own risk

hazy phoenix
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Vpn is very risky

night cloak
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@sand path no i will not wait i have changed flag let see now working or not

hazy phoenix
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It can get you banned

night cloak
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Same problem @sand path @sand path

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Not working @sand path @sand path

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What i do?

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@lime juniper

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😭

sand path
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Its something done by the government in your region...cant help

night cloak
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@blazing saddle why I am getting that problem on specific account

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@sand path broo i have askied my school friends that ur pubg is working they told yes properly

blazing saddle
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@night cloak Did you check #faq 4.5?

night cloak
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Bro its family wiif i cant do anything that my mom dad and sister will shout

stable slate
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The RageGear game mode is broken, the passenger can’t shoot for some dumb af reason??

blazing saddle
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@night cloak No clue. But most likely it is problem with corrupted ingame files. HAve you tried Repair Client option?

night cloak
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I have dome that aslo

blazing saddle
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@night cloak Bruh, you have to download DNS changer on your phone. It wont affect anyone else's network.

night cloak
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@blazing saddle no wait let me try

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@blazing saddle give link of dowload please

sand path
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Just go and search dns changer on playstore

blazing saddle
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@night cloak It is in #faq 4.5

night cloak
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@blazing saddlewait i have played one match i killed playing one more time if its works than nice

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@blazing saddle still same problem after repair

blazing saddle
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@night cloak choose the last option during repair. let the game reinstall all the important files.

night cloak
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@blazing saddle when I login other accounts I can download maps

blazing saddle
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Contacting the ingame support might help.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong fossil
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For no reason my uc has been deducted😤

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Any solution for that?

sand path
#

You exploited the bonus reward bug @strong fossil

blazing saddle
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it is because you made an unfair use of an ingame bug. No solution for it. Contact the ingame support.

hushed eagle
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I have an active beta account that was linked to my social media but every time I try to login it says login failed, how can I access my account?

sand path
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No links 🤐

night cloak
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I have connected DNS @sand path

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Now let see

velvet hare
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Is there any way my account to get unban if I never use any cheat tool, but still got banned?

sand path
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Fileclaim option

night cloak
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Only i have to connect @sand path to DNS?

velvet hare
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Its temporary ban duh, but still

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I used file claim option but it don't help

night cloak
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@sand path

velvet hare
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Same reply everytime

night cloak
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Only i have to connect @desTROYer to DNS?

sand path
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Dont use the vpn option in that .. read article 4.5 you just need to change to cloudfare

night cloak
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How?

sand path
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YouTube it

night cloak
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Ok

velvet hare
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@sand path

strong fossil
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@sand path for your kind information that is not a bug

night cloak
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Then i conenct to DNS? @sand path

strong fossil
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How that is a bug explain me.

sand path
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That was a bug ...it was set at 2000 instead of 3000

night cloak
sand path
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More like a glitch

night cloak
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@sand path see

strong fossil
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So is that our fault. @sand path

sand path
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See bottom right

night cloak
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@sand path

strong fossil
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We got a better deal so we deal with it

sand path
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There should be an option to test dns server while watching a video @night cloak

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Select the fastest

strong fossil
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But where is my bettle coin?

night cloak
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@sand pathwhich?

sand path
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Only 200 uc was taken back ....not white 600 @strong fossil

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Entire

velvet hare
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@blazing saddle Can you look into my problem and help?

sand path
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Speed test @night cloak

night cloak
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Ok

strong fossil
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This is not fair

night cloak
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Its right

sand path
#

It's part of ToC

night cloak
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@sand path

sand path
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Click on use ii @night cloak

solemn oxide
#

Why my 200 uc got deducted from my account