#questions

1 messages · Page 670 of 1

storm flumeBOT
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Hello, @hollow karma!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

hollow karma
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Thanks 👍

steel wing
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@hollow karma so?

hollow karma
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Check pm @steel wing

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Actually their name is very difficult to write @lime juniper what should i do? Should i post the video and let you take care of it?

lime juniper
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If you report it through http://bit.ly/report-pubgm-cheaters, you must include their numeric player identification. If you do not have this, you can send the video to the customer service.

night cloak
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Dude that's my 1dt YouTube video so suggest me something to grow up my skills and channel

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal seal
quick palm
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Hello, this is to inform you that there are many complains that the players in Seychelles cannot log into the game, it's saying Server Timed out then it kicks you out in Login screen, please review this complaint.

polar marshBOT
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@prime shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand star
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Where could download pubg lite ?

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@lime juniper

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Sorry for the tag

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Too questions

lime juniper
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PLAYERUNKNOWN'S BATTLEGROUNDS LITE

PUBG Lite is a free-to-play adaptation of PLAYERUNKNOWN'S BATTLEGROUNDS, allowing those with less access to high end hardware to enjoy the same thrilling situations and intense gunplay PUBG fans around the world have come to love. So drop in, loot up, and battle it out to be ...

grand star
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Thanks but wait @lime juniper

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One more question

lime juniper
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This is the PC version of PUBG LITE.

grand star
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Why I cant purchase uc from galaxy store and pubg mobile galaxy store version

lime juniper
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Do you receive an error message?

grand star
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@lime juniper

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More than month like that

lime juniper
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Your only option is to wait, then. We unfortunately do not have any other information on this.

grand star
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Thank you so much sorry for the tag

lime juniper
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Nothing to apologize for at all. Have a beautiful day/night.

distant garden
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@lime juniper Hey i need help regarding my account has been hacked by someone. I don't know him but somehow he is in contact with me can you help me in any way?

storm flumeBOT
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You can contact the customer service via the game settings, @distant garden. Refer to subpoint 5.3 in #faq for further instructions.

molten hazel
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@grand star hahah u use hack bro

jaunty furnace
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Hello dear is there is anyone from support team I can discuss with him my situation?

night cloak
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Are their anyone from Pubg support on?

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@night cloak Aloha! How can I help you?

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@jaunty furnace Can you send me a screenshot of the linked methods can be found in basic settings of PUBG Mobile?

timber crater
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@lime juniper I can't get in the games could you help me?

night cloak
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Hhhhhhh

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@timber crater Restart your game.

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@night cloak Aloha! How can I help you?

timber crater
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@night cloak I already did it but it didn't work

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I tried everything I uninstalled and installed and nothing worked

night cloak
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@timber crater Have you tried switching your network? Like WiFi to mobile data or vice versa?

timber crater
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@night cloak já e não deu certo tbm

night cloak
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English?

timber crater
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I already tried and it didn't work

light trout
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@timber crater Can you lemme know which device are you using and from where?

timber crater
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I use the pocophone F1 and I'm using it in Brazil

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@light trout

night cloak
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@timber crater If switching internet didn't help, please contact with customers support in game.

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That apparently is Network issue.

timber crater
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Minutes before giving this problem I could play just didn't listen to my squad

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And in some groups I'm here with Brazilians they are complaining about the same mistake

night cloak
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@timber crater If others are facing it too, maybe there are some server issues. You are the first one here today, let's see if other people from your region complains.

timber crater
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Ok I hope a resolution

night cloak
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I'm in the text chat with the customer service but no one is ever their what should I do

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If you are inquiring about your missing items, please be advised that, nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. This channel is for community volunteers who can help others solving normal, non-account related issues. Hence, discussing and complaining about missing items in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. Kindly move to #pubg-mobile for further discussions, @night cloak.

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@timber crater Thanks for the video. Can you please screen record one more time? This time open the game using your mobile data. Usually WiFi networks are more prone to these type of issues. I just wanna see if you're getting same problem with mobile data as well, or not.

timber crater
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@night cloak We mobile data of the same err

night cloak
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@timber crater Then let's just wait and see if get automatically fixes by tomorrow.

lunar bluff
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Can i use amazon gift card to buy uc on pubg?

haughty cypress
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@lunar bluff what do you think? can you buy products on amazon with a google play gift card?

lunar bluff
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🤷🏽‍♂️ I don’t know

haughty cypress
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no. obviously not.

lunar bluff
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Ok thank you

haughty cypress
lunar bluff
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You wanna do a trade the amazon gift card for a google play gift card??

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I see on YouTube where this guy transfer his amazon balance to his google play account an purchase uc am gonna try to do it and see if it works

keen vine
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O áudio do PUBG para se comunicar está sem funcionar desde hoje pela manhã, joguei campeonato e fui obrigado a utilizar o discord para comunicação, já estão na busca de resolver esse bug ?

worthy trellis
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Can I get some bug support here? I am having an issue with the game after this 0.15.5 update.

sonic dew
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When do infection mode coming back ?

haughty cypress
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@sonic dew no known date

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@keen vine does any part of this chat look like we speak in spanish?

worthy trellis
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None of those bug reports are helpful for my bug :"3, @haughty cypress. My audio gets glitched after I get back to the lobby while in a squad. Tried repairing the client but it doesn't fix it.

haughty cypress
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its a known bug, wait for devs to fix it

worthy trellis
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Alright, thank you for your help. 😊

uneven gulch
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My game keeps crashing! There not a single day it doesn't crash. It'll crash every game and I have yet to find a fix. I swear to God

mortal seal
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@uneven gulch when Does it crash? Like when launching or anywhere else? Also have you tried reinstalling? That usually fixes the issues

uneven gulch
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I just did

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I joined a group of friends

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Crash

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In lobby

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Crash

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Plane takes off

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Crash

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Spawn on spawn island

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Crash

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Mid to late game

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Crash

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Heck

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It'll crash three to four times back to back

mortal seal
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Try to use the repair button in game

uneven gulch
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I have and not sure what I'm supposed to choose for that

mortal seal
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Try routine repair

high ridge
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منو عربي

storm flumeBOT
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Please do not use any other language aside from English in this channel, @high ridge. Refer to #613267301243944960 for language channels.

uneven gulch
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I think I did a routine repair

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I'll text here tomorrow if it crashed again

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¡buenas noches!

serene heron
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Hi guys

cerulean zinc
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What’s ur problem?

serene heron
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Who’s from the support team can help me

cerulean zinc
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I may help u

serene heron
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You are from support team ?

cerulean zinc
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If I know the problem’s solution

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Just text ur problem

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U May get reply within 5 minutes if I can’t answer u @serene heron

serene heron
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Alright so I have faced a lot of cheaters in the game and I have a prove couple of them they are in ace tier how I can report them

cerulean zinc
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Umm

polar marshBOT
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@serene heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
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U can just report them in game

mortal seal
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Use the In game report button @serene heron

polar marshBOT
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@iron fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear patrol
frosty knoll
livid needle
cerulean zinc
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How can I help?

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@livid needle did u report him in game?

livid needle
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@-oLuffy-#7722 yes, i report all

cerulean zinc
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U can report the hacker here too if u have his id @livid needle

livid needle
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@cerulean zinc oky..thank u

cerulean zinc
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Ur welcome

foggy viper
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When we'll get the DCAMO-R45 weapon skin that pubgm promised?

cerulean zinc
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Whenever there is a new update, Pubg will announce in #news, pls stay tuned @foggy viper

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Look at 가앋오#1941 problem

storm flumeBOT
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Hello, @livid needle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

foggy viper
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Ok, but it's been months since they promised to give the skin to people who came into the game every day for 15 days and nothing

storm flumeBOT
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Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @frosty knoll.

night cloak
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@foggy viper Do you have a screenshot of the event where it was written? I don't remember such event.

cerulean zinc
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Thx for coming 😂 @night cloak

foggy viper
cerulean zinc
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Was this send by any official Pubg m social media account?

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And as far as I know the skin is in the royal pass

night cloak
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@foggy viper Oh this, it is being processed. You will get notifications in game when you get it.

cerulean zinc
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We cannot predict anything about that, if they have promised it they will bring it @foggy viper

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We don’t know when

foggy viper
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Ok, thank you pubgm_yeheboi

cerulean zinc
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Ur welcome

night cloak
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I’m done

cerulean zinc
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What’s the problem

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@night cloak can u explain ur problem

night cloak
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I deleted all the storage and it puts me this @cerulean zinc

cerulean zinc
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Can u translate @night cloak

night cloak
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I deleted everything but it's always the same @cerulean zinc

cerulean zinc
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So I may help

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So u are out of space so u can’t download the game? @night cloak

night cloak
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Yes

cerulean zinc
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So how much storage u have on ur phone? @night cloak

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And what is the size of Pubg mobile for ur device

night cloak
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IPHONE SE

cerulean zinc
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As far as I know the game is currently not compatible for ur device

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Wait lemme check

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U need iOS 9.0 or later and atleast a iPhone 5 @night cloak

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Even tho iPhone 6 is recommended

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Am I correct? @grizzled lark

grizzled lark
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I cannot be sure about that.

cerulean zinc
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Hmm

raven wadi
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Canted sight in this update?

cerulean zinc
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Whenever there is a new update, it will be posted in #news , so keep an eye on that channel @raven wadi

mint ravine
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When i got helfire akm skin ???
Today i open 50 classic crate for that👀

cerulean zinc
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It is random,

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@mint ravine

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U May get it within next 10 tries or even next 20 tries

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We cannot tell when exactly.

mint ravine
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Why 😭 mere sath hi ku hota hai aisa

storm flumeBOT
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Please do not use any other language aside from English in this channel, @mint ravine. Refer to #613267301243944960 for language channels.

spring void
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It is just luck, it may take only 1 try or even a million tries

cerulean zinc
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Yep

covert mason
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why cant i put russian flag anymore?

cerulean zinc
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When was the last time u changed ur flag @covert mason

covert mason
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I know about 60 days thing

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it expired

cerulean zinc
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So is it that u don’t have the option to change ur flag or cannot find the Russian flag?

covert mason
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I do, i click on it it says "You wont be able to change it for another 60 days" i click ok and nothing happens

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my friends also have same problem

cerulean zinc
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@grizzled lark

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Hmm

spring void
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@covert mason flag card is currently mot working, it should be fixed soon

dense kraken
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I have a question so I got Diamond rank in eu if I get diamond rank on ne will I get double the reward at the end of the season??

night cloak
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@dense kraken nop. You will get the reward once. It depends on highest tier on any server

dense kraken
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Oh thank you

tribal oyster
radiant agate
night cloak
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@tribal oyster in future, the size will increase more as we get new RP season every 2-3 month

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@radiant agate removing account isn't possible

spring void
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@tribal oyster after installing the maps and resource packs the size increases

radiant agate
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@night cloak I want to link other social account.my Facebook account is disabled

spring void
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You cant

night cloak
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@radiant agate You can link maximum 2 social account. Once you link 2, you can't unlink/replace them with new one

radiant agate
normal fulcrum
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@tribal oyster You can clear cache to reduce a litter bit of space usage

uneven yacht
#

Release date for 0.16.0

storm flumeBOT
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We currently do not have a specific release date for the upcoming update, @uneven yacht. Once we do, we will publish further information in #news.

earnest steeple
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Bruh cheater in tier diamond but he rank bronze

night cloak
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How long does it typically take for them to investigate an account and get back to you?

normal fulcrum
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@night cloak It depends on how much tickets they have received

storm flumeBOT
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Hello, @earnest steeple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

next bolt
#

hi

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i want to repport cheatr

storm flumeBOT
#

Hello, @next bolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

next bolt
#

5227733052

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ok done 💜

normal fulcrum
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@night cloak Someone already asked you not to send such messages on this server. Do it again on any channel and you will be muted

weary forum
#

How to fix beta don't install

blazing saddle
#

Make sure your device has atleast 5-6GB of free space before installing, @weary forum.

weary forum
#

Ohh ok thanks @blazing saddle

stable ether
#

how to win bonus challenge?

polar marshBOT
#

@wheat pawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

@stable ether what u mean

stable ether
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like every game there are cheaters in there ,how do i win{i mean i put UC in it} i just have to keep camping untill cheater come and kill me outta nowhere

cerulean zinc
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Umm u can try ur best to win the match that’s it @stable ether

storm flumeBOT
#

Hello, @stable ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

cerulean zinc
#

Ye this is the link

maiden sage
#

Im not able to change my flag to india but it can be changed to other countries ??

cerulean zinc
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Currently flag thing is broken, Pubg is going to fix it soon pls stay tuned @maiden sage

maiden sage
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Okay thanks

cerulean zinc
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Ur welcome 🙂

night cloak
#

Ahh okay, hopefully they reply and sort out the issue soon @normal fulcrum

wise tinsel
#

@lime juniper in last 4 days I am using gfx tool. Now my friend tall me that you will be ba_ned . As soon as I heard I uninstall gfx tool . But when I open my game it still snowing previous sitting .

cerulean zinc
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Wym @wise tinsel

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And pls don’t ping error

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There are other mods who might help u for the same

wise tinsel
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There is any problem

cerulean zinc
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What is ur problem?

wise tinsel
#

in last 4 days I am using gfx tool. Now my friend tall me that you will be ba_ned . As soon as I heard I uninstall gfx tool . But when I open my game it still snowing previous sitting .

cerulean zinc
#

Previous sitting?

wise tinsel
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I changed my settings from gfx tool . It is still snowing in my game

#

Previous setting

cerulean zinc
#

Using of third party applications or any gfx tool is not allowed

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U might get banned for the same @wise tinsel

polar marshBOT
#

@earnest steeple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise tinsel
#

I uninstall the app. But my in game setting isn't changed

cerulean zinc
#

U might do a client repair I guess?

wise tinsel
#

Ok

cerulean zinc
#

@grizzled lark help him

grizzled lark
#

Reinstall the game, @wise tinsel.

cerulean zinc
#

Client repair won’t help? @grizzled lark

grizzled lark
#

Maybe not.

cerulean zinc
#

Hmm

cinder goblet
cerulean zinc
#

@earnest steeple don’t use the word ba ned or hac er here

storm flumeBOT
#

Hello, @cinder goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

cerulean zinc
#

In game @cinder goblet

#

They come under cheater too? @grizzled lark

earnest steeple
#

I don't use that word

#

Bruh

cerulean zinc
#

What is ur problem then @earnest steeple

grizzled lark
#

Teaming up is equal to cheating, @cerulean zinc.

cerulean zinc
#

Hmm

cinder goblet
#

@-oLuffy-#7722 video proif is not needed?

cerulean zinc
#

But what about content creators who want to meet their fans @grizzled lark

#

If u have any then u can @cinder goblet

#

But if u don’t have any proof, then only reporting is enough

grizzled lark
#

We cannot do anything about that here, @cerulean zinc, cheating is cheating.

cerulean zinc
#

Hmm that’s true

cerulean zinc
#

Try restarting the game

cinder goblet
#

@-oLuffy-#7722 can't attach video here pubgm_fp

cerulean zinc
#

U can’t send proof here @cinder goblet

#

U May send ur proof or other stuff at a link

#

Lemme find wait

#

@grizzled lark hey where can we report hackers

#

Give him the link 😂

storm flumeBOT
#

Hello, @cinder goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

cinder goblet
#

@cerulean zinc ty

storm flumeBOT
#

Hello, @edgy pulsar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

cerulean zinc
#

Oh that button where we report the coordinates? @grizzled lark

cerulean zinc
#

Where can I find all this links again and again

#

He told u the solution @edgy pulsar

#

Hello, @edgy pulsar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

floral dock
#

@edgy pulsar

#

@edgy pulsar @edgy pulsar @edgy pulsar

cerulean zinc
#

If u don’t want any support then pls go to #chat @floral dock

edgy pulsar
#

?

#

why did my messages got deleted.

cerulean zinc
#

Coz u might be sending messages too quick

grizzled lark
#

Posting those pictures here won't make any sense, @edgy pulsar.

edgy pulsar
#

? You guys only told me to report here

grizzled lark
#

Kindly do what the above message says, @edgy pulsar.

cerulean zinc
#

Yep

edgy pulsar
#

Its reporting not a solution i guess.

#

I need a solution that is 100%_ working.

grizzled lark
#

Read the bot's message again.

cerulean zinc
#

Reporting here is not a solution, reporting in game is a solution if u read the message properly @edgy pulsar

#

@grizzled lark where can I get all those links btw

#

For reporting hackers, for applying for beta and other things

grizzled lark
#

You can find them in this channel.

cerulean zinc
#

But where @grizzled lark

#

I have to scroll far up to find the message

grizzled lark
#

You can use the search option or #faq, @cerulean zinc.

cerulean zinc
#

Hmm thx

#

So I should search the messages send by machete 2.0? @grizzled lark

grizzled lark
#

Yes, @cerulean zinc.

cerulean zinc
#

Ok thx

normal fulcrum
#

@cerulean zinc And if you need any other help, you can ping me or any other contributor and we'll be here asap 😊

cerulean zinc
#

Oh that’s so nice of u @normal fulcrum 🙂

#

I want help in helping others 😂

#

I mean sometimes only

normal fulcrum
#

Yes I saw that. Link you needed help with the links

cerulean zinc
#

Yeah

normal fulcrum
#

You can search this in:[#questions](/guild/393088095840370689/channel/481200416349224980/) from:Dyno#7532 has:link

cerulean zinc
#

Yep I saw that now

#

I guess typing only in: #questions and has Link is enough

#

Coz not other people send link here other than mods or dyno

night cloak
#

@cerulean zinc is this he?

cerulean zinc
#

No

night cloak
#

hmm

normal fulcrum
#

Well they do, but links are auto deleted as sharing links are not allowed

cerulean zinc
edgy pulsar
#

@-oLuffy-#7722 that's kinda weird but k other games has support everywhere.
(Like codm bullet force ( my self a bullet force mod )) but k.

cerulean zinc
#

Wym @edgy pulsar

edgy pulsar
#

The "reporting here is not a solution"

cerulean zinc
#

Coz the people here can’t do anything, u May report in game to get a better response

edgy pulsar
#

I am Bullet Force FPS games mod myself , we assist everywhere in game well as discord.

normal fulcrum
#

@edgy pulsar Once you report an issue, they will provide a fix in next patch. You can report it on #555492558428700682 or in game

edgy pulsar
#

Pro Plays ur Pakistani may i dm u?.

spring void
#

@edgy pulsar we only manage the server and are not the employees of tencent

#

@edgy pulsar yes feel free to

cerulean zinc
#

Mhm

covert mason
#

how do i get the burger king parachute

cerulean zinc
#

There might be certain missions to unlock it @covert mason

#

Or u May check out the treasure store

covert mason
#

one guy already has it

cerulean zinc
#

U May have it too

#

Complete the missions

#

@covert mason

#

There might be certain missions for unlocking the parachute skin

covert mason
#

Yea where are they..

cerulean zinc
#

Lemme check wait a min

#

Burger King parachute ? @covert mason

covert mason
#

yes

cerulean zinc
#

I guess u get that in the lucky spin @covert mason

#

@spring void where we get the Burger King parachute skin m8?

#

@night cloak help sir

night cloak
#

I don't know.

cerulean zinc
#

Sadly 😂

spring void
#

Same pubgm_hidethepain

cerulean zinc
#

Let’s ask another mod then 😂
@grizzled lark

#

Where we get the Burger King parachute skin

#

Is it from lucky spin?

#

U might ask the person that where he got it from @covert mason and tell us too pubgm_hidethepain

spring void
#

Wait, dont ping other mods we will help you

cerulean zinc
#

Ok sorry

grizzled lark
#

Can you provide a screenshot of that parachute?

cerulean zinc
#

Oh that was a solution

onyx cairn
#

The Burger King Crossover is a regional event, only. Using VPN to get it, is not recommended.

cerulean zinc
#

@covert mason

#

Thx for the info grandpa

covert mason
cerulean zinc
#

As far as I know, this was available last season

#

After that I didn’t see this in the whole shop or crates pubgm_hidethepain

#

@covert mason

covert mason
#

idk its looking great

cerulean zinc
#

There are even better skins tho

covert mason
#

in this video the guy was landing and guy next to him had it too

#

i know , but i like burger king one looks funny

cerulean zinc
#

How old is this video

#

@covert mason how old is this video

night cloak
#

Why do you even want burger king parachute? Are you burger king employee?

covert mason
#

2 days

cerulean zinc
#

@night cloak LoL

covert mason
#

@ArcNyte#4547 nah i just like it

night cloak
#

There are better parachutes than that. Most of them don't be available for too long.

onyx cairn
#

Buy something in a participating country at burger King to get vouchers.

covert mason
#

i have more than 30 of them

cerulean zinc
#

Yep

covert mason
#

what are participating countrys if i can know

cerulean zinc
#

Did u check out the latest skin

#

PMCO Agent parachute skin

#

Countries in which the event is going on

onyx cairn
#

We can have unrelated conversations in #chat

covert mason
#

thanks

cerulean zinc
#

Ur welcome

sweet cedar
#

Was released a frame for TWD partnership?

cerulean zinc
#

What? @sweet cedar

sweet cedar
#

They never released a frame for your avatar from The Walking Dead partnership?

cerulean zinc
#

Was it said it will be released ?

sweet cedar
#

I am asking

#

Idk

cerulean zinc
#

Umm if u can’t find it rn, then they haven’t released yet

#

Maybe added in the near future

#

I am not sure

sweet cedar
#

Idk 0.16 will end the partnership

cerulean zinc
#

Yep

native totem
#

Guyz need help pls

#

Guyz need help

#

any one here

polar marshBOT
#

@native totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@woeful smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

queen elm
#

obaaaa vur vur

marsh bridge
#

guys i cant buy uc its says purchace failed, feature is being optimized currently unavailable

edgy pulsar
#

How to fix server did not respond

night cloak
#

@marsh bridge If you are trying to purchase using Samsung, it is unfortunately undergoing some issues.

spring void
#

@night cloak if you dont need help use #chat

storm flumeBOT
#

Hello, @soft solstice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

dawn ocean
#

Hii dear pubg mobile i need help my account was link to my gmail and phone number too but i have now shifted to iphone im not able to login play games on iphone that account was my main account i working for too long please help me i have link that account with facebook that has been disabled automatically and they are not solving my issue plz unlink my that account from facebook i can give you all proof of my account 5474182063 my character id my id name NOOB々AYUSH plz resolve my issue plzz unlink it with facebook facebook id is disable i can connect through gmail and i can connect it with my personal facebook account plz support

storm flumeBOT
#

You can contact the customer service via the game settings, @dawn ocean. Refer to subpoint 5.3 in #faq for further instructions.

dawn ocean
#

They are not helping so i am here

cerulean zinc
#

How can I help u

dawn ocean
#

Its too long 1 month

spring void
#

Neither can we, keep contacting them @dawn ocean

dawn ocean
#

Please help me i have spend so much uc and time to make it

#

@spring void thanku

spring void
#

We cant, we only manage this server and cant change anything ingame @dawn ocean

dawn ocean
#

Okk @spring void

#

@spring void sorry

ebon mortar
#

Good evening

dawn ocean
#

@ebon mortar good evening

ebon mortar
#

How are you

#

I want pubg support

#

I want speak with any supervisor

spring void
#

@ebon mortar yeah?

ebon mortar
#

Thank you

polar marshBOT
#

@ebon mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void
#

Welcome

marsh bridge
#

@night cloak thank u

edgy pulsar
#

I have Main region Asian , i changed my flag to Japan recently even tho it shows 80 ping but the game says the server may make u face probs or higher ping +_ it says match server did not respond in fact asia is my home server.

night cloak
#

@edgy pulsar Have you tried using mobile data?

edgy pulsar
#

Nah i play via wifi @night cloak

night cloak
#

@edgy pulsar Try playing with mobile data. WiFi network sometimes cause issues due to instability.

edgy pulsar
#

My wifi is stable.

#

I've played CODM & more games today and rn even.

night cloak
#

I know it is stable, but still try using mobile data.

edgy pulsar
#

Europe is giving no problem but my mains ever is.

#

I don't wanna waste my data.

#

This is sad man.

night cloak
#

Then maybe play tomorrow using your WiFi, if you are on a limited mobile data.

edgy pulsar
#

Its happening since yesterday @night cloak

#

Before it everything was fine.

night cloak
#

Since you are not going to use mobile data, keep trying every few hours - maybe if you are lucky, you can play anytime soon.

edgy pulsar
#

Sad.

versed violet
#

Hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @versed violet. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@versed violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

How can we help u

waxen dew
#

Hello

#

I change my graphics smooth and high after that when im using akm ,dp-28 and m249..then fire rate goes down please help me on this..

quartz vector
#

hey , can someone please send the link of Tencent's gaming buddy emulator ? please

cerulean zinc
#

@quartz vector

#

@waxen dew try lowering the graphics then

spring void
#

@waxen dew graphics dont lower fire rate what do you mean?

cerulean zinc
#

He didn’t explain properly bruh @spring void

#

Is it possible coz of graphics our gun’s fire rate also goes down?

iron prairie
#

Is there a way to turn off aim acceleration in pubgm?

cerulean zinc
#

U mean aim assist? @iron prairie

iron prairie
#

Because I feel a bit of acceleration

#

@-oLuffy-#7722 no, acceleration

cerulean zinc
#

Stop spamming

iron prairie
#

@cerulean zinc sorry

spring void
#

@cerulean zinc you mean sentivity right?

cerulean zinc
#

?

quartz vector
#

@-oLuffy-#7722 okay thanks

hasty remnant
#

I can't save my quick messages. Every time I try to change it, they reset. I get the message for them changing, but they reset immediately. I have tried 5 times but no succes.

iron prairie
#

Okay so how do i turn off aim acceleation

#

Because there is aim acceleration in pubgm

cerulean zinc
#

U can’t I think

iron prairie
#

oh

#

Really?

cerulean zinc
#

@hasty remnant there is a save button in the bottom which u have to click

spring void
#

@iron prairie what do you mean by aim acceleration?

hasty remnant
#

Ok Imma check it out, I feel like I have pressed it every single time.

iron prairie
#

When you slide your finger across the screen faster, your sensitivty gets faster

#

That's aim acceleration

cerulean zinc
#

Then u have to change ur sensitivity @iron prairie

iron prairie
#

No. It doesn't work like that

cerulean zinc
#

I think so

spring void
#

@iron prairie it is in setting and it is called sensitivity

cerulean zinc
#

Settling?

#

Oh setting

#

Sorry

iron prairie
#

Okay you guys really don't know what's aim acceleration ffs.

#

Sensitivity is how fast your character look around when you swipe your finger.

cerulean zinc
#

Mhm

iron prairie
#

Aim acceleration is that when you swipe your finger faster, your character looks around faster faster

spring void
#

That feature isn't in the game yet @iron prairie

iron prairie
#

Oh okay.

cerulean zinc
#

Then u may change ur camera setting?

iron prairie
#

Please add an option to disable it

vagrant onyx
#

@iron prairie add death cam and glass on windows also canted sight

iron prairie
#

You still don't understand. Just search up Mouse acceleration on google.

vagrant onyx
#

@iron prairie canted sight should be added first along with death cam

cerulean zinc
#

Still the feature is not available yet @iron prairie

#

Pls move to #chat @vagrant onyx

iron prairie
#

Mouse acceleration is a setting where the cursor distances increases if the mouse is moved quickly.

#

For example, a user moves their mouse 5 cm in 5 seconds and the cursor travels 200 pixels across the screen. With acceleration, if the mouse is moved by the same 5 cm but in 1 second, the cursor travels 1000 pixels

spring void
#

@vagrant onyx feedback forwarded

iron prairie
#

Where can I make a suggestion?

cerulean zinc
#

Death cam is already available right ? @spring void

#

Here itself @iron prairie

hasty remnant
#

I get this, but it resets

iron prairie
#

Okay

#

Suggestion: allow us to disable aim acceleration

hasty remnant
#

Do I have to do something else?

cerulean zinc
#

First click change, @hasty remnant

#

Then do the changes

iron prairie
#

He clicked change. Look at his ss

hasty remnant
#

I did

cerulean zinc
#

Hmm

#

Wait lemme check

hasty remnant
#

I dont have any "save" buttons, does everyone else have?

cerulean zinc
#

Can u forward this as a bug or is there any solution? @spring void

hasty remnant
#

It works for all of my friends. Im using op5 if someone else has this problem.

spring void
#

@-oLuffy-#7722 no it isnt

storm flumeBOT
#

Hello, @hasty remnant!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

cerulean zinc
#

After u click change and do the changes, u might click ok @hasty remnant

#

If u did so and still not working

#

U May report it

#

@hasty remnant

graceful wigeon
cerulean zinc
#

Try turning off WiFi or Mobile data and restarting the game or try changing the server @graceful wigeon

waxen dew
#

I change my graphics smooth and high after that when im using akm ,dp-28 and m249..then fire rate goes down please help me on this..

eternal mesa
#

Yo! Me and a buddy got stuck behind walls! We both reported crazy amounts and obviously were pissed.. it happened in 2 different duo matches for us and 2 different locations!!!

waxen dew
#

I was facing this problem only with akm,dp-28 and m249 in smooth and high graphics

cerulean zinc
#

@waxen dew nothing is wrong

#

@eternal mesa did u report about the location in game?

spring void
#

@waxen dew it doesn't lower fire rate

night cloak
#

The amount of hackers have recently substantially increased. Your ban pan is too small and they just come back. Use some of the money your getting from these crates and make fair gaming

cerulean zinc
#

Nvm sorry

#

The Dev team is trying their best to ban hackers monthly @night cloak

spring void
#

@-oLuffy-#7722 use chat channels. ITS weekend i dont have exam tommorow

cerulean zinc
#

Every month hackers are banned

night cloak
#

It’s the worst it’s been! every mode every hack being used

cerulean zinc
#

Yeah sorry

#

Still we cannot stop people start hacking, but they can ban the people already hacking @night cloak

#

If a hacker is being spotted they are banned immediately

night cloak
#

@-oLuffy-#7722 thanks but nowadays it’s really every match people running through walls, using awm as assault rifle, seen it all recently much worse than before

waxen dew
#

@spring voidbut when i was firing to enemy my bullets fire slow

night cloak
waxen dew
#

@-oLuffy-#7722I change my graphics smooth and high after that when im using akm ,dp-28 and m249..then fire rate goes down please help me on this..

night cloak
#

566 crates and not a single mythic item!

waxen dew
#

Anyone here for help?????

cerulean zinc
#

But we can’t do anything coz the thing u get from crate is totally random @night cloak

night cloak
#

Yeah it’s ‘fixed’ for sure

cerulean zinc
#

@waxen dew I really don’t understand ur problem, u May dm me the problem

night cloak
#

This is beyond statistical probability

waxen dew
#

@-oLuffy-#7722I change my graphics smooth and high after that when im using akm ,dp-28 and m249..then fire rate goes down please help me on this..

cerulean zinc
#

@night cloak u might get a mythic item in first try or u May never get it

#

Do u know Hindi? @waxen dew

waxen dew
#

Yes

cerulean zinc
#

Ok dm me problem in Hindi @waxen dew

spring void
#

@waxen dew it doenst lower fire rate, it is impossible

cerulean zinc
#

Yeah

#

It is impossible @waxen dew

night cloak
#

If it’s so random don’t post false %s of probability

#

Probability isn’t random

cerulean zinc
#

Was it of classic crate? @night cloak

#

If it is in premium crate, u will get a good item within 10 crates every time

waxen dew
cerulean zinc
#

@waxen dew it is impossible, maybe ur device fluctuates

waxen dew
#

@cerulean zincI have 6 gb ram device

cerulean zinc
#

So it seems to be like this

#

Try changing the graphics settings @waxen dew

spring void
#

It would just appear like that, your bullets should be fired as normal for others

cerulean zinc
#

Yep

night cloak
#

i need help 😭

cerulean zinc
#

What help @night cloak

waxen dew
#

@spring voidBut when i fire on enemy he kills me 1st when i was in good posotion

cerulean zinc
#

Maybe ur connection @waxen dew

night cloak
#

@spring void hello

#

bro my account got for 3 months without any reasons

spring void
#

It wouldn't be because of that make ain better

waxen dew
#

What the hell no one help here

night cloak
#

Those numbers reflect %s from all crates not even lucky draw

#

yeah bro i have refresh windows too

cerulean zinc
#

@waxen dew maybe ur connection

#

U May lag when u face a enemy

night cloak
#

@cerulean zinc thanks for your response

cerulean zinc
#

Ur welcome 🙏🏼

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

Finally 😂

night cloak
#

@cerulean zinc basically no offense don’t post false %s

#

I can see EA type discussions regarding your odds of getting anything in this game

spring void
#

It is complete luck, higher percent only means more chances it doesn't guarantee you a good item @night cloak

polar marshBOT
#

@waxen dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

waxen dew
#

I change my graphics smooth and high after that when im using akm ,dp-28 and m249..then fire rate goes down please help me on this..

spring void
#

We have already helped you

cerulean zinc
#

*U helped him

#

@waxen dew the fire rate can never be changed even if u have low graphics or whatever

#

It might be the lag

night cloak
#

@spring void yeah that’s ok I learned my lesson to keep my own money in my own pocket 😂

#

Thanks everyone still enjoy the game 👍

polar marshBOT
#

@waxen dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eternal mesa
#

@cerulean zinc

I took screenshots and reported. I saw one of them show the coordinates

#

That should be good enough right?

cerulean zinc
#

The issue might be fixed in next update

#

Yeah this is enough from ur side

eternal mesa
#

Okay I hope 🤞

It’s just frustrating especially the one time we looted and had each an m24 8x and m4 6x and the other one we were already both 5kills from hot dropping Pecado

#

And yo... what’s up with the vehicles lately tripping out easy and flipping and smoking or blowing up? It happens A Lot and also I report almost every time I have a buggy vehicle. Sometimes it’s like I’m driving on ice! I’ve died from that happening before because me trying to boost away actually puts me sideways -.-

#

Like just saying but the cars definitely need a rework of some sort

cerulean zinc
#

U May puncture 1 front tyre of a buggy to make it stable

#

The buggy is designed to be like that

#

@eternal mesa

#

U May try that out

eternal mesa
#

Oh yeah I get the buggy slides around like crazy. Don’t boost and turn with that thing but... cars all the time they can’t accelerate because it’s sliding

#

I gotta record it then... I swear I’ll play later tonight and it will happen 1/5 cars

cerulean zinc
#

Some vehicles got glitched after the update so they are being under work to be repaired by the next update @eternal mesa

eternal mesa
#

@cerulean zinc

Perfect! Thanks for letting me know. I love this game but the damn glitches and bugs are making me slowly change my mind

Would it be even more help if I shared my screenshots and videos here in the future? Even if I already reported in game?

cerulean zinc
#

U May report any bugs u suffer in the game here

#

And we might give u a solution if there is any, or we may report it to Pubg at #555492558428700682 @eternal mesa

#

Simply keep reporting, we will look forward to fix it and help u in the future

hollow canyon
#

Okay so why is it my game keeps resetting all my controls, settings, graphics, and sensitivity.

cerulean zinc
#

U clicking client repair again and again? @hollow canyon

hollow canyon
#

No.

cerulean zinc
#

Or tried to delete and reinstall?

hollow canyon
#

And then I'll go to change my controls back in game. And they wont move when I push save.

cerulean zinc
#

@bold siren

hollow canyon
#

I'm reinstalling rn

cerulean zinc
#

Ok try it and tell us if the issue continues @hollow canyon

hollow canyon
#

Okay

night cloak
#

I am there in beta discord

#

is that the real beta server or not I just want to confirm

mortal seal
#

@night cloak there is a beta discord

night cloak
#

yellow background with pubgm beta written ?

glacial garden
#

I want the whatsapp number for any Employee

onyx cairn
#

@night cloak it's real.

night cloak
#

@onyx cairn @mortal seal thankyou guys

onyx cairn
#

You're welcome. Have a nice weekend!

weak kernel
#

Hi

glacial garden
#

Hi guys

#

Please I want to talk a modirator in private for An important topic

onyx cairn
#

How may we be of assistance? @glacial garden @weak kernel

glacial garden
#

I want to communicate with one of the employees of the company through a topic related to suggestions and recruitment @onyx cairn

onyx cairn
#

Write them down in #discord.
Of you have in game issues, write them down here. There is no need to discuss it in direct messages.😉

karmic remnant
#

i'm having a problem i can't get into the games fast in the emulator and i don't know why, can i help?

onyx cairn
karmic remnant
#

Do you know why you're giving this?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

532980846

#

Hacker CANSUABLA 532980846 I have already reported but she is still in the list.

I got video support too.

If you want I can send it to omg.clan there is the post. !

coral maple
#

Thank you pubg 👌 good job

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

spring void
#

@coral maple please report them

coral maple
#

It's okay I did

silver moth
#

How to unlock this

night cloak
#

Can anyone help me?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

night cloak
#

e

#

E

polar marshBOT
#

@iron coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

scenic lynx
#

Guys I wanted to know the reason behind the unlinking of facebook account and play games account, Why cant I do it?

#

I dont understand the reason behind PUBG Mobile not letting us unlink our accounts 😦

normal fulcrum
#

@scenic lynx That's a security protocol. If someone account is hacked, than hackers shouldn't be able to unlink account of actual owner

polar marshBOT
#

@fiery trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

foggy notch
#

My ping in speedtest is 35 ms but ingame it's 300 ms is there anything that i can do to fix this issue??

tranquil summit
night cloak
#

@silver moth you can't unlock it. It's Royal pass reward. Which is not available right now. It was in previous season's pass

torn salmon
#

how can l remove my acc from google play and add other google acc

bold siren
#

You cannot, it is not possible to unlink linked accounts, @torn salmon.

torn salmon
#

there is god dam acc with glitch that no one can kills you in it

#

l wanna sell my Useless acc for it

silent ibex
#

I have an account that has Twitter & Facebook how can I remove Twitter? Because someone keeps going on my Twitter account & logining me out of the game

#

I can’t access my Twitter at this time?

#

!**

#

Please help I would like to keep it as Facebook only

storm flumeBOT
#

You can contact the customer service via the game settings, @silent ibex. Refer to subpoint 5.3 in #faq for further instructions.

scenic lynx
#

That is a problem even if someone hacks and wants to unlink just send an email to the original owner that should solve the security protocol it is putting us players in a lot of problem 😦

mortal seal
#

@scenic lynx what if the email gets hacked

scenic lynx
#

If there is no secondary email linked to the email then its the owners problem

#

See its simple I am not here to make a fuss about it I just want it to become easier for us to change accounts etc

#

A lot of players are quite frustrated about it and thats why I wanted to raise it up to the support team

mortal seal
#

mate, now here its your problem, you should have linked it to an account you are going to keep, not a lot of people link secondary accounts so doing that will raise more issues

scenic lynx
#

I am not saying about linking account its about unlinking them

mortal seal
#

That's a security protocol. If someone account is hacked, than hackers shouldn't be able to unlink account of actual owner

scenic lynx
#

So basically there is completteeelyyy no way of unlinking an account?

night cloak
#

If I buy the $10 pass I can’t buy the higher one later?

mortal seal
#

@scenic lynx no, not at the moment unfortunately

#

you can tweet at them on twitter if you want to suggest that they add that feature

scenic lynx
#

Its been an year now 😦

scenic lynx
#

Is there someone official who would talk to me I would like to talk to them on everyones behalf, I tweeted to them a long time ago but no action was taken so now I would really like to talk to someone

mortal seal
#

that was your best bet, admins/mods here on discord have no power regarding to that

night cloak
#

@scenic lynx Unlinking is not an option to discourage others from selling/trading accounts. It also acts as an additional security incase a player's account gets compromised. These are the reasons, the unlinking option is not an option yet. But, there might be a 3rd login option in future, keep an eye on the patchnotes.

scenic lynx
#

I understand everything but the main thing I see is players getting scammed off their money and its hurts me seeing their comments losing their valuable money, sellers dont give full information and have another account linked to the sold account and threaten the scammed victim to give more money to the scammer in order to gain full access to the account without the scammer logging into it with another account

#

That makes genuine sellers prone to losing deals as players dont trust them

mortal seal
#

First of all, Selling Accounts is against tos

night cloak
#

Please discuss with others in #pubg-mobile. This is not the channel for it.

mortal seal
#

and second of all they should know the risks before trying to buy stuff

night cloak
#

Agreed with toasty!

#

PUBG Mobile account is not theirs to sell or trade. Developers are lending you the service for free to use. It doesn't mean you own your account, you don't.

scenic lynx
#

I dont get it

#

If someone stops playing the game and doesnt have anything to do with the account then what else is he supposed to do obviosly he is going to sell it

mortal seal
#

he should not

#

its not like pubg account is a car that you can sell after using it

night cloak
#

It's not his account to sell. If he does, it is a violation to the ToS.

mortal seal
#

selling accounts is against their tos, theres nothing that can be done about it, you are just wasting your time in here mate, even if you were right, there is no one with the power to implement the changes you want on this discord

night cloak
scenic lynx
#

Alright guys thank you for all the help, sorry for disturbing y'all

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

deft hinge
#

Hey. Where can I find out the rating of points in a guessing event related to PMCO? In the FAQ it was written that you can see the top 100 rating, but, unfortunately, this was not possible. When will rewards be sent to players who are in the top 100 on points?

night cloak
#

How do I how the kill all the zombies

#

@night cloak The game mode event was ended.

#

I see thank you

polar marshBOT
#

@uneven tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spice rampart
#

Hello i need some help my account was attached with fb only same hacker attached his google account on it how would I can I unlink that google account

#

5198413274 this is my account number

dreamy marsh
#

when is this time
14:11:56

#

how many hours to reach this time for pubgm servers

#

Help

night cloak
#

Am I able to purchase both rp passes?

polar marshBOT
#

@dreamy marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light trout
weary flare
#

Just curious is there any update for pubgm to support internal audio recording for Android 10 ? Like will it be out for update 0.16.0

long nova
#

@everyone i need help with my stolen account

onyx marsh
#

Oi tenho 4 ou 3 perfis de hack no pubg mobile lite

polar marshBOT
#

@onyx marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

long nova
#

please help me @polar marsh

night cloak
#

@long nova unfortunately,you can't use the global version.However you can make a new account and start all over again.

#

Or just go back to the vietnamese version

long nova
#

that’s the thing, the person who stole my account is on the vietnamese version and not me

#

that’s my account..

#

that’s the account that sent me the url to whatever site he sent me to..

night cloak
#

I'm afraid None of us can help you here,I suggest contacting the customer support in the game.

long nova
#

i have and i have been waiting for answers on if i can get it back..

#

can you guys at least suspend my account so he won’t be able to use it?

night cloak
#

Thats not possible Or atleast above our limits, if you still have access to your account u can either get it back and change your personal info or just delete your account.....||If its possible that is||

long nova
#

every time i try to get back on it, it says i have to have the vietnamese version..

night cloak
#

Download the vietamese version

long nova
#

and if i delete my game, will it delete everything?

night cloak
#

Nope

long nova
#

and how do you download the vietnamese version?

night cloak
#

No idea, and thats why we have google and youtube

polar marshBOT
#

@long nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

his account is not banned facepalm

tough blaze
#

@ @polar marsh please give sound to the Royal pass mythic emote

night cloak
#

When will the mk sound gitch be fixed?

#

@lime juniper

#

Sorry for bugging you

#

I’m to lazzzzy

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Thank you 😊 @night cloak

proper crest
#

look to this hacker all of the team .... the id in the clip

night cloak
#

@proper crest Report The hacker in game

night cloak
#

@night cloak

#

I need help

storm flumeBOT
#

Hello, @proper crest!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
#

Now my sister gave her Facebook to her boyfriend and he accidentally put his twitter like linked with my sisters account

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How can I remove the link

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Please @woven atlas

woven atlas
#

There is no way to unlink a linked account in global version for now

night cloak
#

Omg dude..

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When you guys gonna add to unlink because

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I don’t trust that guy

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And she’s leve 74

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Can he hack the account

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Or no?

woven atlas
#

@night cloak he can login to yout sisters account since his twitter is linked. Its better for your sister to link her account for now

night cloak
#

Please tell the community team to add because I’m serious she’s crying

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It’s linked with Facebook

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Can he hack or no

woven atlas
#

@night cloak maybe in the future they may add an option to unlink hope for the best.

night cloak
#

I hope dude

vital cairn
#

How do I report a hacker

storm flumeBOT
#

Hello, @vital cairn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
#

@molten crown My account log into from another location even thought nobody knows my password

#

Is it bug?

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Or real I’m worried

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Pls

#

Your social media accounts can possibly get compromised, enable 2-factor authentication on your accounts and change password immediately, @night cloak.

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Yes I did change password

molten crown
#

You should probably change to a stronger password from whatever you log in with.

night cloak
#

I have 2 factor too

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But I only had Facebook linked to my game

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Now it has twitter tf

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How is that possible

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I’m scared

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I spend so much money

molten crown
#

If the same password is set to both they can be compromised, same with any other accounts that share it

night cloak
#

Bro I only have Facebook

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I don’t use twitter

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How can I remove twitter

polar marshBOT
#

@serene heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

molten crown
#

Normally if you was to unlink a social account you’d go into said account, navigate to authorized apps and unpair them

night cloak
#

What

stuck anchor
#

.. your story seems wonky by what you’ve sent.

Next time stop giving your info to people.

Go into Facebook > Settings > Security > Apps & Websites.

Find Twitter > Remove
@night cloak and lol you didn’t mean your sister was crying. You mean you are.

night cloak
#

That’s how I remove twitter link from my account?

stuck anchor
#

Do it before asking that question. I believe i just sent steps.. no?

#

Also to be safe, after you do that. In settings also, hit “ Log Out From All Sessions “

To clear out whoever else is logged into your account. They’ll have to re login. Just make sure 2 Fact Enabled. And you changed Password.

night cloak
#

@stuck anchor it’s not on privacy settings

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The apps and websites in on Security

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Is that it?

stuck anchor
#

Yes

night cloak
#

Then what

stuck anchor
#

Continue the steps..

night cloak
#

I can’t find twitte

stuck anchor
#

How are you sure the Twitter account still has access to your PUBGM account ?

night cloak
#

That’s the thing I don’t know the twitter account

stuck anchor
#

If it’s not there, then there is no Twitter linked to your FB

night cloak
#

No I’m talking about pubg

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Look I send screenshot

stuck anchor
#

Send, i need more info on what exactly you want to do.

night cloak
#

Look

#

There was no twitter bird

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There was plus sign

polar marshBOT
#

@errant ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stuck anchor
#

Okay, you mentioned it’s your sisters boyfriend that logged in with Twitter.

Why doesn’t your Sister just unlink it through Twitter with her boyfriends account ? @night cloak

night cloak
#

I don’t know how

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How to unlink via twitter

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Please tell me

stuck anchor
#

That’s not the answer to the question.

#

Do you.. personally have access to this said Twitter Account ?

night cloak
#

Bro I

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No

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I don’t know this twitter Ccount

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It’s my sisters boyfriend account

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But idk

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His twitter

stuck anchor
#

Okay.. now read my question again.

night cloak
#

Dude idk just tell me how to unlink via twitter

stuck anchor
#

It will be your Sister who will help you. No one on here can help.

night cloak
#

No where I need to go

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How to unlink twitter

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@night cloak Unfortunately, unlinking a linked method is not an option yet.

#

H ikqlcmejaklckekslxkkddocc

weary flare
#

🤔

grand valve
#

Can someone please tell me how to use Character Shards and Character Vouchers in PUBGM? I kept trying to find a video to explain it to me but every video I found was in a different language

kindred zephyr
#

When is the next update?

deft hinge
#

Hey. Where can I find out the rating of points in a guessing event related to PMCO? In the FAQ it was written that you can see the top 100 rating, but, unfortunately, this was not possible. When will rewards be sent to players who are in the top 100 on points?

kindred zephyr
#

@grand valvejust go to character option in work shop and select switch character and select Sara if you have enough woucher (600) you can unlock her

night cloak
#

hey i want someone to play with me

sick shale
paper saddle
#

Hello

#

I need some help

maiden salmon
#

When 0.16 came ? @night cloak

paper saddle
#

Anyone here for help?????????

dense juniper
#

I need a help

paper saddle
#

No one here help

#

That was nice enjoy

#

Pubg giving uc to you enjoy this

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@night cloak help me

night cloak
#

What?

paper saddle
#

I change my graphics smooth and high after that when I use akm dp fire rate goes down why?????

#

Bullets release slow I don’t know why’

normal fulcrum
#

Phone is failing to keep up with the game @paper saddle and you're facing falrame drops because of which you think rate of fire of guns are reduced. Best if you lower your fps

#

@dense juniper It usually stops after 2 days of subscription expiry

paper saddle
#

@normal fulcrum I face this only when using akm and dp

normal fulcrum
#

Yes I know as I also used to face the issue

paper saddle
#

What is the solution

normal fulcrum
#

Lower your frame rate

paper saddle
#

I have 6 gb ram and snapdragon 660 processor then why facing this

normal fulcrum
#

I already told the reason

paper saddle
#

Gfxtools are safe?????

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @paper saddle.

light trout
#

@paper saddle Please read the above message.

paper saddle
#

Pubg launch official gfxtools????

light trout
#

Nope, at least not yet. @paper saddle

paper saddle
#

@light trout I changed my graphics smooth and high after that when I use akm and dp the bullets fire going slow why this happen

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@light trout my device support smooth high graphics then why facing this problem

serene heron
#

How I can connect my account to another Facebook account

normal fulcrum
#

You can't @serene heron. Once linked, you can't unlink

#

@paper saddle I already answered you. Please don't ask same question again and again

strong fossil
#

Say to say not yet fixed that helmet skin issue

#

Pitch Master helmet skin

kind sage
#

@paper saddle the lower your frame rate the lower you will your fire rate

foggy viper
#

please remove the download of season 9's videos

tender gulch
#

🤔

distant falcon
#

Ok whatvwill happen to tier after tpp to fpp switch is added i mean there was seprate league for fpp amd tpp now what

tender gulch
#

Tpp fpp switch mode I think will be only in tpp coz anyone can play tpp then.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

spring void
#

@distant falcon we dont have any information just yet

kind sage
#

@distant falcon nothing happen. that was a button if you wanna use fpp POV in tpp mode

normal fulcrum
#

@distant falcon Nothing will happen. Everything will remain same as always. The tpp to fpp switch will be available only in tpp matches

tender gulch
#

Yaay @normal fulcrum me think same. pubgm_kappa

serene heron
#

Look at that aim even he is playing with his main account ID: 5182884514 how ?

storm flumeBOT
#

Hello, @serene heron!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

serene heron
#

No comment PUBG mobile ...

normal fulcrum
#

@serene heron If you find any hacker or you suspect someone is hacking, you can report them as told by Machete. Sharing clips or images or asking us will not help anyone

serene heron
#

What a report could do nothing

normal fulcrum
#

If you think report will do nothing and you don't report them. They won't get ban until anti-cheat detects them

#

When you report someone, their account goes under investigation for some days. If any abnormalities were found, they will get a ban @serene heron

serene heron
#

I hope you are right

normal fulcrum
#

If they were found cheating, they will be banned @serene heron

serene heron
#

What about the video prove

#

That I have send

#

For many players

#

I’m waiting to see what PUBG will do about them

#

Now PUBG are full of hacks

tender gulch
#

@serene heron They tell that video proofs are checked weekly, but it takes month and mine even didn't get any suspension. And if the cheater doesn't play later in those supervision period, they will not get suspended.

serene heron
#

I know a lot of people no getting suspended

tender gulch
#

It's such waste of time to record/upload/share the proof with them. That's my experience.

spring void
#

All hackers get banned eventually

serene heron
#

Yeah it looks like that for me

#

I’m wasting my time recording

spring void
scarlet ether
#

Threatening

#

I sending the photos

distant falcon
#

@normal fulcrum thts pointless if we want to play fpp we would prefer going to fpp only

scarlet ether
#

That's in spanish but u can found me someone to talking about this in Spanish?

#

Because this is a problem to me and I'm scared

normal fulcrum
#

@serene heron The video you shared on this channel? Not a big deal if you have good recoil control

serene heron
#

Oh yeah ?

night cloak
#

Are there any American players out there for duos? SnowDrip

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

#

Use #activities to find other PUBG MOBILE players, @night cloak.

distant falcon
#

Dude just report them trhough the form and give them link to video i got 3 players banned just by tht note there character id and u can chck weather they are banned or mot

serene heron
#

That’s called recoil @normal fulcrum

normal fulcrum
#

@distant falcon It is a feature for players in tpp and it has its pros

spring void
#

@serene heron report him and he will get banned, there is no use of continuing this discussion if you do not want ro report

tender gulch
#

.. & lots of cons

#

Though that's personal preference

distant falcon
#

Badically its point less

serene heron
#

@normal fulcrum you are right brother

tender gulch
#

🤔

serene heron
#

Can anyone help me switching my account to another Facebook account

normal fulcrum
#

@serene heron As I said before, you can't replace an account already link to pubg. If you try to use another facebook account, you will start from beginning

cerulean zinc
#

@serene heron

#

If u want to play from the position or username u are currently in by switching the mode of account, I mean by logging out of facebook, u cannot do that, u have to start from the beginning, if u have logged in to fb,twitter or google, or wheatever other than guest, then u can switch devices only

#

@serene heron

#

Kind of complicated still try to understand u can’t do that

night cloak
cerulean zinc
#

Do u have enough space? @night cloak

#

What is ur device btw?

deft hinge
#

Hey. Where can I find out the rating of points in a guessing event related to PMCO? In the FAQ it was written that you can see the top 100 rating, but, unfortunately, this was not possible. When will rewards be sent to players who are in the top 100 on points?

cerulean zinc
#

Very soon

#

Just have patience @deft hinge

#

It is top 100 man, not top 3 so that everyone eye the rewards as soon as event ends

proud kraken
#

@cold dagger come here

cold dagger
#

Bro agy

cerulean zinc
#

What’s the problem?

proud kraken
#

Use english only @cold dagger

cerulean zinc
#

Yep

polar marshBOT
#

@cold dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

Pls don’t use the word Ban Ed or hac ked here

#

The bot will mute u automatically

polar marshBOT
#

@proud kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

I told u guys

#

Dm me @proud kraken @cold dagger

night cloak
#

@cerulean zinc iphone Se

cerulean zinc
#

As far as I know Pubg is not compatible @night cloak

night cloak
#

@-oLuffy-#7722 How can this be ?

cerulean zinc
#

Pubg requires iOS 9.0 version or later and atleast iPhone 5

#

iPhone 6 is recommended tho @night cloak

#

@normal fulcrum

normal fulcrum
#

@cerulean zinc Please don't repeat same thing. It might confuse others

cerulean zinc
#

When did I repeat sir? @normal fulcrum

normal fulcrum
#

Above. About account switching

cerulean zinc
#

Oh that 😂 I really apologise @normal fulcrum

spring void
#

@pine karma what is the issue?

cerulean zinc
#

He can’t download Pubg on his iPhone SE @normal fulcrum

normal fulcrum
#

I guess he left the server. Nvm

cerulean zinc
#

Is it compatible on his device tho? @normal fulcrum

#

I mean is it compatible on iPhone SE?

polar marshBOT
#

@pine karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@-oLuffy-#7722 I'm not sure about it. Never used iphone

cerulean zinc
#

Hmm ok

normal fulcrum
#

@cerulean zinc It is mentioned on subpoint 1.4 in #faq

cerulean zinc
#

Aight

lethal parcel
#

далбаебы привет

covert mason
#

When is update coming i forgot

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @covert mason. Once we do, we will publish further information in #news.

bold siren
#

English, @lethal parcel.

wispy lichen
#

hiii

lethal parcel
#

суки

#

педики

#

ебланы

#

пидары

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @lethal parcel. Refer to #613267301243944960 for language channels.

desert wraith
#

Is it me or so i no longer hear cars that are being driven by people on my team

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @quiet oxide.

normal fulcrum
#

@desert wraith You can't hear vehicles while spectating

desert wraith
#

While I'm alive, I meant

normal fulcrum
#

Is it just vehicle or some other sound is inaudible?

desert wraith
#

Just vehicle

normal fulcrum
desert wraith
#

Aight thx

wraith totem
#

16.0 update when?

subtle lagoon
#

Hi how can I disconnect the Facebook acc from my Pubg Acc ? Please anyone help

#

Many Facebook acc going to be hack and many of my Friends lost her FB acc

#

I wanna link off my Pubg acc from my FB

lean hollow
#

@subtle lagoon You can’t, when you link game with fb you cant unlinked and game be saved for ever in your fb account